E-Link Gateway Commissioning and Troubleshooting

Technical Bulletin

Issue Date: May 19, 2011

Introduction

The Johnson Controls® Equipment Link (E-Link) Gateway is an economical and versatile communications device that provides a connection between YORK® equipment, such as chillers and Remote Terminal Units (RTUs), and open standard protocols. Specifically, the E-Link Gateway provides access to BACnet® Multidrop Serial Bus/Token Passing (MS/TP), N2, Modbus® RTU, and LONWORKS® FTT10 Building Automation System (BAS) protocols. The E-Link Gateway has been designed with the same physical dimensions and power requirements as the MicroGateway, enabling it to be used in many instances as a direct replacement part.

IMPORTANT: The E-Link Gateway does not support the ISN, American Standard Code for Information Interchange (ASCII), or YORKTalk I protocols.

Product Overview

The E-Link Gateway has four serial ports, one of which can host an optional LONWORKS FTT10 ProtoCessor module. Ports 1 and 4 are designated for BAS networking, and Port 2 is used to connect to the equipment. Port 3 provides access for auxiliary monitoring and control.

To simplify installation and setup, the E-Link Gateway is pre-configured with a series of chiller and rooftop profiles that you can choose by selecting the correct DIP switch settings.

The E-Link Gateway is available as a stand-alone circuit board or as a circuit board mounted within a metal enclosure.

Product Code Numbers

Product Code Number Description
YK-ELNK100-0 Circuit Board with Serial Communications, BACnet MS/TP, Modbus RTU, and N2
YK-ELNK101-0 Circuit Board with LONWORKS FTT10 Communications
YK-ELNKE00-0 YK-ELNK100-0 in an Enclosure
YK-ELNKE01-0 YK-ELNK101-0 in an Enclosure
YK-ELNKOLK-0 OptiView/Latitude Installation Kit
YK-ELNKSTK-0 IPU-II Installation Kit (Installation Kit not available in Europe)

The E-Link Gateway consists of two boards: the IPU-II (processor module) mounted on the System Interface Module (SIM). Do not separate these boards in the field.

The circuit board measures 102 x 152 mm (4 x 6 in.) and the enclosure dimensions are 152 x 279 x 63 mm (6 x 11 x 2-1/2 in.).

The E-Link Gateway can be powered from the following voltage sources:

Functional Overview

The E-Link Gateway is available as a stand-alone circuit board or as a circuit board mounted within a metal enclosure.

Port Configuration

The E-Link Gateway offers four communication ports. Each port is Quick Start configurable to support the protocols listed.

Port Port 1 Port 2 Port 3 Port 4
Protocol BACnet MS/TP YORK Talk III MS/TP BACnet MS/TP LONWORKS FTT10
Protocol Modbus RTU Server YORK Talk II N2 Modbus RTU Server
Protocol Modbus RTU Client VT-100

The E-Link Gateway's ports support specific driver technologies.

Port Port 1 Port 2A Port 2B Port 3 Port 4
Driver RS-485 RS-485 RS-232 RS-485 TTL/FTT-10A

Software Revision Control

The E-Link Gateway software consists of two primary parts: the Firmware (ELF) and the Application (CNF). Both are delivered from the factory as a Johnson Combined File (JCF).

The JCF is factory loaded and cannot be reloaded in the field. Each part of the JCF, with the exception of REDBOOT, can be reloaded individually.

The Firmware file uses an ELF extension, whereas the Application uses a CNF extension.

Firmware file naming convention: FIRMWARE REV: PPPP.FFFF.MMMM.BBBB-CCC

Application file naming convention: APPLICATION REVISION: TTT.MMMM.BBB

Application Types

Type Description
STD A standard production Application released through the normal process.
CUS A custom Application released and supported by regional System Integration Services (SIS) or Custom Solutions organizations.
ENG An engineering Application used during the development process.

System Diagnostics and User Interface

Figure 2 shows an example of the output seen after logging on to an E-Link Gateway and selecting System Diagnostics. The actual Firmware revision and Application revision relate to the current release.

Figure 2: Terminal View of System Diagnostics

The Quick Start feature provides a simple method of configuring an E-Link Gateway for a specific type of equipment and output protocol. No external devices (laptops) are required.

When activating a LONWORKS FTT10 Quick Start, cycle the power on the E-Link Gateway to activate the Quick Start and the LONWORKS FTT10 ProtoCessor.

Field Maintenance

Implement a field edit if you need to correct an E-Link Gateway's Quick Start script. Two Quick Starts have been reserved for this purpose.

User Access

Use a computer with a VT-100 interface to view, track, debug, make changes, or access the operation of the E-Link Gateway. To invoke this function, set Way 8 of the MAC address switch to ON and connect a computer with a VT-100 emulation program to Port 3.

User Reports

Certain parameters require adjustments on site. Users with a VT-100 interface on Port 3 can edit parameters. Any edits made are saved to flash memory when you exit the User Report or the User Report times out.

Loading New Firmware and Application

To reload the E-Link Gateway's Firmware and Application, establish a VT-100 terminal session and use an X-modem utility to transfer the file. Microsoft® Windows® Operating System-based computers have X-modem capabilities within the HyperTerminal® Application.

Applications

The E-Link Gateway's Applications are designed to provide connectivity to established YORK® chillers using YORK Talk II and III. Native BACnet and Modbus RTU equipment can also use the E-Link Gateway for N2 and LONWORKS FTT10 communications. An example is the YPAL rooftop unit.

BAS Networks

An E-Link Gateway can connect to a BAS network after being Quick Started. The E-Link Gateway acts as a server, and the BAS system must initiate requests.

MS/TP

The E-Link Gateway supports dynamic device binding. The BAS integrator requires the Device Object address for device binding. This literal address allows the BAS system to connect to the E-Link Gateway using an automatic discovery process (WHO-IS, I-AM exchange).

Device Object Address and Protocol Addressing

The E-Link Gateway's Device Object address is generated automatically by adding 5,000 to the MAC address switch setting. Integrators may require a specific Device Object address, which can be site-configured using User Report 1.

N2 and Modbus RTU

For N2 and Modbus RTU, the E-Link Gateway is identified by its MAC address, which can be set between 1 and 127 using switches. Changes to MAC address switches are updated live.

LONWORKS FTT10

Press the service pin on the ProtoCessor to identify the E-Link Gateway on the LONWORKS FTT10 network. For NAE-based systems, the XIF resource file simplifies device discovery.

Equipment Point Maps provide BAS-accessible data. These maps are available on the Johnson Controls Portal and define parameters, variable addresses, and data descriptions.

Different protocols use variables differently: BACnet uses MSV, AV, and BV objects; N2 uses ADI, ADF, and BD objects; Modbus RTU uses registers; and LONWORKS FTT10 uses SNVT.

Figures 3, 4, and 5 show examples of Point Maps available on the Johnson Controls Portal.

Equipment Communication and Protocols

When applied with BACnet enabled equipment (YPAL), the Acquisition Feature (F65) reads the Present Value (PV) of resident objects. Analog and Digital Transfers (F28 and F29) write data.

For Modbus RTU-enabled equipment, the Modbus RTU Feature (F66) polls the equipment for data and writes data.

Figure 7 shows three major client features used in the E-Link Gateway, and Table 5 outlines normalizing variables and output protocols.

Equipment Communication

Figure 7: Client Features

Table 5: Normalizing Variables and Output Protocols

INPUT Normalized Data OUTPUT
YORK Talk Data AV, MSV, BV N2, Modbus RTU, BACnet, and LONWORKS FTT10
BACnet Data AV, MSV, BV
Modbus RTU Data AV, MSV, BV

Equipment Profiles

Equipment profiles are collections of data points that provide BAS system access to equipment functionality when exposed on a network.

E-Link Gateway Application Features

The E-Link Gateway allows for flexible configuration of equipment profiles using factory-designated resources. These profiles are stored as E-Link Gateway Applications and can be restored via X-modem transfer. The Application revision number reflects the profile's state.

Figure 8: Features

Table 6: Features

Feature Description
F01 MULTI STATE VALUE
F04 ANALOG VALUE
F06 BINARY VALUE
F09 BINARY OUTPUT
F20 NETWORK OBJECTS
F28 ANALOG TRANSFER
F29 DIGITAL TRANSFER
F45 CHANNEL CONFIG
F48 REPORT CONFIG
F49 USER TYPE
F50 SYSTEM DIAG
F54 YORK TALK
F60 SYSTEM STRUCTURE
F65 AQUISITION
F66 MODBUS RTU
F67 QUICK START PROTOCOL
F68 QUICK START PROFILE
F69 MSV COMPANION
F70 QUICK START CONTINUATION

Accessing the E-Link Gateway

Establish communications by connecting a computer to Port 3 through an RS-485 converter. Set the protocol on Port 3 to Terminal mode by setting the T-switch (Way 8) of the MAC switch to ON.

Figure 9: MAC Address Switch

VT-100 emulation programs, such as HyperTerminal, can be used to access the Applications.

Terminal Emulation Settings

Configure the terminal emulation software with the following settings:

System Levels and Commands

A system of hierarchical levels offers access to the FSP. There are four primary system levels: Advisory, Feature, Section, and Page/Data Entry.

All commands are in lowercase. Uppercase characters are reserved for text entry.

Logging On

Activate the terminal program and establish a session with the E-Link Gateway using the 'logon' or 'login' command. You will be prompted for a password. The default password is 5555.

Table 7: Password Access Levels

Password Access Levels
5555 General access to all FSP functionality. Allows queries for troubleshooting. Changes are not saved to flash memory.
1111 Gains access to User Report 1
2222 Gains access to User Report 2
3333 Gains access to User Report 3
4444 Gains access to User Report 4

Sessions can be terminated using 'logout' or 'logoff' commands, or by a period of inactivity (20 minutes).

Help Command

The 'help' command accesses the E-Link Gateway's help screen.

General Navigation Commands

The Terminal interface uses generic commands to access hierarchically presented data, addressed by Feature, Section, and Page.

Figure 10: Terminal Commands

Feature Command

Use 'fnn' to enter a specific feature number, or 'f' to advance to the next feature.

Section Command

Use 'snnn' to enter a specific section number, or 's' to advance to the next section.

Page Command

Use 'pnn' to enter a specific page number, or 'p' to advance to the next page.

Enter Command

Use 'e' to begin editing a field. Data entry prompts include text, real/integer values, point addresses, and menu selections.

Figure 13: Editing Sequence

Menu Command

Use 'm' to cycle through menu enumerations.

Copy Commands

Use 'copy f67snnn' or 'copy f68snnn' to copy Quick Start sections.

X-modem Firmware and Database Transfer

Firmware and Application files can be reloaded using the 'xmodem firmware' or 'xmodem database' commands via a VT-100 terminal session. The HyperTerminal software facilitates file transfer.

Figure 18, 19, 20, 21, 22, 23, 24, 25, 26 illustrate the X-modem transfer process.

Troubleshooting

LEDs are crucial for visual troubleshooting. The Status LED indicates operating conditions, while port LEDs show electrical activity.

Table 11: Status LED (Red) Flash Rate Indicators

Flash Rate Indication
LED OFF No Application loaded, UNCONFIGURED, HALT/MONITOR mode, or mismatched Application.
1 FLASH Terminal mode invoked.
2 FLASHES Communication lost with equipment (F54, F65, F66).
3 FLASHES F67 or F68 configuration error.
LED ON Rebooting. No errors with patched Application or custom SIS Application.
Continuous FLASH Standard Factory Application operating normally.

Table 54: Troubleshooting Guide

Symptom Probable Cause Solution
The Power LED is OFF. No power to the unit. Malfunctioning power supply. Ensure input voltage is on. Check input voltage (24 VAC, 12 VDC, 110 VAC or 220 VAC). Replace the E-Link Gateway.
STATUS LED is OFF. No Application configuration loaded, UNCONFIGURED, HALT/MONITOR mode, or mismatched Application. XMODEM in Application CNF file. Replace the E-Link Gateway.
1 FLASH Terminal mode invoked. Set SW8 on the MAC address switch to OFF.
2 FLASHES Communication lost with equipment (F54, F65, F66). Check equipment power and operation. Check correct Quick Start invoked. Check wiring.
3 FLASHES F67 or F68 configuration error. Power cycle the E-Link Gateway. XMODEM in Application CNF file. Replace the E-Link Gateway.
LED ON Rebooting. No errors with patched Application or custom SIS Application. Wait for E-Link Gateway initialization. CUSTOM Application.
Port 1 Red and Green LEDs never flash (observe for 30 seconds). BAS device not requesting. Port not setup correctly. Incorrect wiring (RX and TX swapped). Defective Port 1 circuit. Ensure BAS device is online and communicating. Check correct Quick Start invoked on APP Group B. Ensure wiring is correct. Replace E-Link Gateway.
Port 2 Red and Green LEDs never flash (observe for 30 seconds). Port not set up correctly. Equipment panel not communicating. Incorrect wiring (RX and TX swapped). Defective Port 2 driver. Check correct Quick Start invoked on APP Group A. Ensure equipment is configured correctly. Ensure wiring is correct. Replace RS-485 driver or E-Link Gateway.
Port 3 Red and Green LEDs never flash (observe for 30 seconds). BAS device not requesting. Port not set up correctly. Incorrect wiring (RX and TX swapped). Defective Port 1 driver. Ensure BAS device is online and communicating. Check correct Quick Start invoked on APP Group B. Ensure wiring is correct. Replace RS-485 driver.
Port 4 Red and Green LEDs never flash (observe for 5 seconds). Port not set up correctly. Defective ProtoCessor. Defective Port 4 circuitry. Check correct Quick Start invoked on APP Group A. Check ProtoCessor seating. Replace ProtoCessor or E-Link Gateway.
BAS system unable to communicate, but E-Link Gateway appears to be working. Communication wiring incorrect. Port not setup correctly. MAC address not unique or mismatched with BAS system. BACnet Device Object address mismatch. Incorrect network wiring. Network cable shields not grounded. Network terminated incorrectly. Port drivers defective. Correct wiring. Check correct Quick Start invoked on APP Group A. Change MAC address or BAS configuration. Change Device Object address or BAS configuration. Reinstall cable per recommendations. Ground shields. Terminate at network extremes. Replace RS-485 drivers or E-Link Gateway.
Communications between BAS system and E-Link Gateway are slow or unreliable. Incorrect wiring (wrong cable, too close to high noise sources). Network cable shields not grounded. Network terminated in more places than at its ends. Port drivers defective. Reinstall cable per recommendations. Ground shields. Terminate at network extremes. Replace RS-485 drivers or E-Link Gateway.
BAS system is communicating, but values appear to be suspect. Incorrect data referencing. Modbus RTU Scaling not configured correctly. Align BAS system addressing with Point Maps. Adjust scaling in User Report.

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