SonicWall Global Management System 9.2 Getting Started Guide

Getting Started Guide

232-00xxxx-00, Rev, A

SonicWall Inc.

SonicWall Global Management System 9

SonicWall Global Management System 9.2 Getting Started Guide Introduction to GMS 1 5 Introduction to GMS SonicWall Global Management System (GMS) is a Web-based application that can configure and manage

SonicWall Global Management System 9.2 Getting Started ...

Performing Basic Tasks and Manual Host. Configuration. This section describes how to manually power on and configure basic settings on the GMS Virtual ...

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SonicWall® Global Management System 9.2
Getting Started Guide

Contents

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Part 1. Introducing GMS
Introduction to GMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Part 2. Installing GMS
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installation Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Record Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the GMS OVA File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up the Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Performing Basic Tasks and Manual Host Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Power the Virtual Appliance On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Configure Host Settings on the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Configure Host Settings on the Appliance Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Viewing the Settings Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Editing The Virtual Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the Install Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Single Server Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Distributed Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Registering GMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 GMS Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Part 3. Using GMS
Using the GMS Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Centralized Management and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Distributed Intelligent Platform Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Navigating the GMS Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 CONSOLE View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Understanding GMS Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

HOME View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 HOME View (Flow Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Live Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

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HOME View (Syslog Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
MANAGE View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
REPORTS View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 REPORTS View (Flow Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 REPORTS View (Syslog Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
ANALYTICS View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
CONSOLE View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 ZeroTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Connectwise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SonicWall Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

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· Introduction to GMS

Part 1
Introducing GMS

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1
Introduction to GMS
SonicWall® Global Management System (GMS) is a Web-based application that can configure and manage thousands of SonicWall firewall appliances from a central location.
SonicWall GMS is:
· easy to install
· easy to configure
· easy to license
· easy to add devices to
· easy to monitor and manage your GMS instances using the Control Center and the Intelligent Platform Monitor (IPM)
GMS can be used as a Management Console in an Enterprise network containing a single SonicWall appliance, and it can also be used as a Remote Management System for managing multiple unit deployments for Enterprise and Service Provider networks consisting of hundreds and thousands of firewalls, Email Security appliances, and Secure Mobile Access (SMA) appliances. This dramatically lowers the cost of managing a secure distributed network. GMS does this by enabling administrators to monitor the status of and apply configurations to all managed SonicWall appliances, groups of SonicWall appliances, or individual SonicWall appliances. GMS also provides centralized management of scheduling and pushing firmware updates to multiple appliances and to apply configuration backups of appliances at regular intervals.
GMS also includes Analytics for flow-based reporting. Analytics is a powerful management tool that provides intelligence-driven analytics with real-time visualization, monitoring, and alerting of correlated security data. It is a valuable module that can be taken out and sold on its own as a different product. Historically, the GMS analytics reporting has been based on incoming and outgoing syslog traffic from the appliances to the server. However, the new module allows the GMS analytics reporting to also be based on flow traffic, as a different packet. The way to capture the traffic selection, of either flow or syslog, is done at the time of installation.
GMS provides monitoring features that enable you to view the current status of SonicWall appliances and non-SonicWall appliances, pending tasks, and log messages. It also provides graphical reporting of firewall, Secure Mobile Access (SMA), and Email Security (ES) appliance and network activities for the SonicWall appliances. A wide range of informative real-time and historical reports can be generated to provide insight into usage trends and security events.
Network administrators can also configure multiple site VPNs for SonicWall appliances. From the GMS user interface, you can add VPN licenses to SonicWall appliances, configure VPN settings, and enable or disable remote-client access for each network.

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Part 2
Installing GMS
· Before You Begin · Installing the GMS OVA File · Setting Up the Network Configuration · Configuring the System · Setting the Install Mode · Registering GMS · Adding Devices

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1
Before You Begin

Review these sections for information before installing your SonicWall GMS Virtual Appliance: · System Requirements · Installation Quick Start

System Requirements

The SonicWall GMS Virtual Appliance comes with a base license to manage either 5, 10, or 25 nodes. You can purchase additional licenses on MySonicWall. For more information on licensing additional nodes, visit: https://www.sonicwall.com/en-us/support/contact-support/licensing-assistance.

To determine the hardware requirements for your deployment, use the Capacity Planning Tool at https://www.sonicwall.com/en-us/products/firewalls/management-and-reporting/global-management-system.
.

System Requirement

Minimum Requirements

SonicWall GMS Virtual Appliance

· ESXi 6.5 · A CPU greater than quad core level · 16 GB RAM (more is recommended for increased performance) · 40, 250 or 950 GB available disk space (depending on number of
devices) · thick provisioning
NOTE: GMS is not supported as a VMware virtual machine running in a cloud service, such as Amazon Web Services EC2.

Hard Drive Browser
Network

· Spindle Speed: 10,000 RPM or higher · Cache: 64 MB or higher · Transfer rate: 600 MBs or higher · Average Latency: 4 microseconds or lower
· Google Chrome 42.0 and higher (recommended browser for dashboard real-time graphics display)
· Mozilla Firefox 37.0 and higher · Microsoft Edge 41 or higher · Microsoft Internet Explorer 10.0 and higher NOTE: Internet Explorer version 10.0 in Metro interfaces of Windows 8 is currently not supported.
NOTE: When using Internet Explorer, turn off Compatibility Mode when accessing the GMS management interface.
NOTE: Internet Explorer is not supported for Angular-based flow reports.
· access to the Internet · either:
· an IP address automatically assigned through DHCP · a static IP address

SonicWall Appliance and Firmware · SonicOS 6.2 and higher

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NOTE: SonicWall GMS provides monitoring support for non-SonicWall TCP/IP- and SNMP-enabled devices and applications. See the documentation that came with your device for more information.

Installation Quick Start

Installing GMS requires only these major steps:

1

2

3

4

5

6

Installing the GMS OVA File

Setting Up the Network
Configuration

Configuring the System

Setting the Install Mode

Registering GMS Adding Devices (Console Only)

Install the GMS If needed,

Use the

Set the mode to Register GMS

virtual appliance customize the easy-to-use

be used by GMS using its serial

on your system. configuration for wizard to

to monitor your number and

GMS to operate configure GMS devices:

your

in your network using the default Flow-based,

MySonicWall

environment. settings.

Syslog-based, no account.

reporting.

Add the devices you want to monitor and maintain using GMS using either Basic or Advanced Mode.

Record Configuration Information

If you install GMS using a static IP address, record the following configuration information from your system for your reference before proceeding with your installation. You might not be prompted for this if you are installing using a DHCP-generated IP address.

Information Needed SMTP Server Address SMTP Server Password HTTPS Web Server Port
GMS Administrator Email 1 GMS Administrator Email 2
Sender Email Address

Description

Your Configuration Information

The Host IP or Name of your Simple Mail Transfer Protocol (SMTP) server. For example, mail.emailprovider.com.

The Password for your SMTP.

The number of your secure (SSL) Web server port if customized. The default port is 443.

The email address of a GMS administrator who receives email notifications from GMS.

The email address of an additional GMS administrator who receives email notifications from GMS. This field is optional.

The email address from which the email notifications are sent by GMS.

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2
Installing the GMS OVA File
Before installing the SonicWall Global Management System, please read Before You Begin for the system requirements and other useful information.
To install GMS
You can install GMS by deploying the OVA file to your VMware ESXi server. Each OVA file contains the software components needed. Deploy the OVA file by using the vSphere or vCenter client, which are available with ESXi.
NOTE: VMware ESXi elements must already be in place and the administrator must be familiar with the basics of deploying a virtual appliance on the ESXi server.
TIP: Step 15 has some important information about selecting your networks. Even if you do not need all these step-by-step instructions, be sure to follow the instructions in Step 15 to avoid connectivity issues after the deployment.
To perform a fresh install of GMS on VMware ESXi:
1 Download the GMS OVA file from MySonicWall to a computer with vSphere / vCenter access. 2 Access vSphere or vCenter and log into your ESXi server. 3 Navigate to the location where you want to install the virtual machine, and select the folder. 4 To begin the import process, click Actions and select Deploy OVF Template. 5 In the Select an OVF template screen, select Local file:
· Local file ­ Click Choose Files and navigate to the GMS OVA file that you previously downloaded from the provided beta link.

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6 Click Next.
7 In the Select a name and folder screen, type a descriptive name for the GMS appliance into the Virtual machine name field and select a location for the virtual machine.
8 Click Next.

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9 In the Select a computer resource screen, click Next to accept the default resource for the selected folder, or select a different resource and then click Next. Wait while the resource is validated. This is the resource pool where you want to deploy the template.

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10 In the Review details screen, verify the template details and then click Next.
11 In the License agreements screen, read the terms for the SonicWall End User Product Agreement, click the checkbox next to I accept all license agreements and then click Next.

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12 In the Select storage screen, first select a datastore from the table. This is the location where you want to store the virtual machine files.

13 In the same screen, select the type of provisioning for the GMS virtual appliance disk from the Select virtual disk format drop-down list. SonicWall recommends Thick Provision, but any selection works.
14 Click Next. GMS 9.2 VM contains only one interface.
NOTE: The GMS configuration should have the option for MAC address changes enabled for the vswitch ports connected.
Typically, GMS is deployed between your internal network and a network with internet access. Therefore you map the source X0 to your LAN network (vswitch port), and map the source X1 to the WAN network (vswitch port) with connectivity to the internet.
IMPORTANT: SONICOS_X1 (the default WAN Interface) is set to DHCP by default, with HTTPS management enabled for GMS, as this configuration eases deployments in virtual/cloud environments.
NOTE: System defaults for the X1 interface: · X1 ­ Default WAN ­ DHCP addressing, with HTTPS and Ping management enabled
NOTE: Configuration settings import from physical firewalls to GMS is not supported.

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15 In the Select networks screen, choose a destination network for each source network by choosing it from the drop-down menu next to VM Network.

16 Click Next.

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17 In the Ready to complete screen, review the settings and click Finish to create the GMS virtual appliance. To change a settings, click Back to navigate back through the screens to make a change.

The name of the new GMS virtual appliance appears in the left pane of the vSphere or vCenter window when complete.
The next step is to power on your GMS virtual appliance in the vSphere or vCenter interface.
Once your GMS virtual firewall is powered on, the next step is to register it on MySonicWall.

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3
Setting Up the Network Configuration
After installing GMS, you need to configure its network settings.
To set up the network configuration for GMS:
1 Launch the remote console.
2 If your network configuration has a DHCP server, an IP address is automatically assigned to the virtual machine

NOTE: If a DHCP server is not present, you need to use the command-line interface to manually assign an IP address to the virtual machine.

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3 Open a web browser and enter the IP address of the GMS installation in this format: https://<IP address>.
4 Log in the GMS console using the default administration account: · Username: admin · Password: password

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4
Configuring the System
This section guides you through the configuration of the IP address, gateway address, preferred time setting, and the domain for your GMS installation.
To configure the GMS system:
1 If you are not already logged in to GMS, log in using the default administration account. The first page of the System Configuration tool displays.

2 Click Next to proceed with the configuration.
3 When configuring with DHCP, you can update the values for the host Name, Domain, and the DNS servers to those required for your network environment. The Host IP address/Subnet mask and the Default

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gateway are automatically populated by the DHCP server. You can opt to select the "Static" radio button to configure a static Host IP address / Subnet mask and the Default gateway address. Click Next.

NOTE: By default, the Select IP type is DHCP. The Host IP address/ Subnet mask is automatically assigned. The customer does not need to configure the Host IP address/ Subnet Mask and Default gateway. The fields appear grayed out. If the customer switches to Static, the fields are enabled.
4 If necessary, update the Time, Date, and TimeZone for your GMS installation and click Next. By default the time zone is UTC.

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5 Verify the settings your system provides. If you need to change any of the configuration settings that you entered on previous pages, click Back.

· If no changes are required, click Cancel to continue with setting up GMS without restarting the virtual machine.
· If you need to change any settings from their default values, click Apply to accept your configuration settings. If you need to change any of the configuration settings that you entered on previous pages, click Back.

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The virtual machine reboots after you apply your configuration settings. If it does, you need to enter your username and password again to continue. NOTE: If the DHCP server has been configured correctly, the values for the DNS-related fields are filled in automatically.
Performing Basic Tasks and Manual Host Configuration
This section describes how to manually power on and configure basic settings on the GMS Virtual Appliance, including virtual hardware settings and networking settings when no DHCP server is available. The following tasks are required to configure your GMS Virtual Appliance before registering it:
1 Power the Virtual Appliance On on page 21 2 Configure Host Settings on the Console on page 22 3 Configure Host Settings on the Appliance Management Interface on page 23 This chapter also contains information on: · Viewing the Settings Summary on page 24 · Editing The Virtual Machine Settings on page 25
Power the Virtual Appliance On
There are multiple ways to power the GMS Virtual Appliance on (or off). To power the virtual appliance on (or off), complete one of the following steps:
· Right-click the SGMS Virtual Appliance in the left pane and navigate to Power > Power On (or Power > Power Off) in the right-click menu.
· Select the GMS Virtual Appliance in the left pane and then click Power on the virtual machine (or Shut down the virtual machine) on the Getting Started tab in the right pane.
· Select the GMS Virtual Appliance in the left pane and then click Power On (or Shut down guest) on the Summary tab in the right pane.

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Configure Host Settings on the Console
NOTE: This feature is only applicable when a DHCP Server is not available to grant an IP address to the deployed virtual machine, or when you wish to configure a Static IP.
After powering on the GMS Virtual Appliance, complete the following steps to open the console and configure the IP address and default route settings:
1 In vSphere, right-click the GMS Virtual Appliance in the left pane.

2 Select Open Remote Console in the right-click menu. 3 When the console window opens, click inside the window, type snwlcli at the login: prompt. 4 Press Enter. Your mouse pointer disappears when you click in the console window. To release it, press
Ctrl+Alt. 5 The console might display warning messages that can be ignored, and then displays a second Login:
prompt. Type admin at the Login: prompt. 6 Press Enter. 7 Enter password at the Password: prompt. 8 Press Enter. The SNWLCLI> prompt is displayed. 9 Configure the local IP address for the virtual appliance by entering the following command, substituting
your IP address and subnet mask for the values shown here:
interface eth0 10.208.112.175 255.255.255.0
You can also configure IPv6 address at this step by using the interface command. Or, use the /appliance (System) interface Network > Settings screen to do the IPv6 configuration. 10 Configure the default route for the virtual appliance by typing the following command, substituting your gateway IP address for the value shown here:
route --add default --destination 10.208.112.1
You can test connectivity by pinging another server or your main gateway, for example:
ping 10.208.111.1
ping 10.0.0.1
Press Ctrl+c to stop pinging. 11 Enter exit to exit the CLI. 12 Close the console window by clicking the X.

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Configure Host Settings on the Appliance Management Interface
After configuring the IP address and default route settings on the GMS Virtual Appliance console, the next steps are to configure the host name, network, and time settings in the appliance management interface. The Host Configuration Tool is a wizard that takes you through several basic steps to get your GMS Virtual Appliance configured for your network.
NOTE: This wizard can be skipped if no changes are required or when an IP has already been dynamically assigned.
The wizard starts automatically after you log in for the first time. You can cancel the wizard at this time, which leaves the default configuration on the virtual appliance and prevents the wizard from automatically starting again.
NOTE: If you log out of the appliance management interface without actually cancelling the wizard, it starts automatically on your next login. You can manually start the wizard at any time by clicking Wizards at the top-right corner of the page.
To complete host configuration for the virtual appliance, complete the following steps:
1 Launch a browser and enter the URL of the virtual appliance, such as:
https://10.208.112.175
2 On the appliance interface login page, enter the default credentials: User--admin Password--password
3 Click Submit to log in. 4 The login page re-displays with the default login credentials pre-populated. 5 Click Submit. 6 The Host Configuration Tool wizard starts automatically. In the Introduction screen, click Next. 7 In the Network Settings screen, configure the following network settings for the GMS Virtual Appliance.
· Name ­ A descriptive name for this virtual appliance · Domain ­ In the form of "sonicwall.com"; this domain is not used for authentication · Host IP Address ­ The static IP address for the eth0 interface of the virtual appliance · Subnet Mask ­ In the form of 255.255.255.0 · Default Gateway ­ The IP address of the network gateway ­ this is the default gateway and is
required for networking purposes. · DNS Server 1 ­ The IP address of the primary DNS server · DNS Server 2 (Optional) ­ The IP address of the secondary DNS server 8 Click Next: 9 In the Time Settings screen, select values for the following system settings on the virtual appliance: · Time (hh:mm:ss) ­ Hours, minutes, and seconds of current time; this field is disabled if the NTP
option is selected · Date ­ Month, day, and year of current date; this field is disabled if the NTP option is selected

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· TimeZone ­ Select from the drop-down list · Set time automatically using NTP ­ Select this checkbox to use an NTP server to set the virtual
appliance time; a default NTP server is pre-configured 10 Click Next: 11 In the Summary screen, verify the settings. 12 Click Back to make changes on a previous screen, or click Apply to accept the settings.
A dialog warns you that the virtual appliance is rebooting. 13 Click OK. 14 Wait for the settings to be applied, possibly for a few minutes. The screen displays a progress bar until it
finishes, and then displays the status. NOTE: If you modified the DNS settings, the services on the appliance restart when changes are applied, causing a momentary connectivity loss to the Web server. Your browser is redirected to the appliance management interface login page. If you modified the Time settings, the virtual appliance reboots. Use your browser to reconnect to the appliance management interface.
Viewing the Settings Summary
When the GMS Virtual Appliance is selected in the left pane, the Summary tab of the vSphere interface displays pertinent information such as memory, powered on/off state, hard disk storage usage, network subnet settings, and other settings.
NOTE: This page might incorrectly indicate that VMware Tools are not installed.
A short list of commands are also provided on this page, including Power On and Edit Settings.

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When using vSphere with vCenter Server, the Migrate and Clone commands are also available in the Actions drop-down.

Editing The Virtual Machine Settings
You can use the vSphere client to edit settings for the GMS Virtual Appliance, including memory, CPUs, descriptive name, datastore, and resource allocation.
To edit virtual machine settings:
1 In the vSphere client, right-click the GMS Virtual Appliance in the left navigation pane and select Edit Settings.

2 In the Virtual Hardware window, see the settings for CPU, memory, hard disk, and other hardware. Click the row in the table to access the editable settings in the right pane.
3 Click the VM Options tab to view and edit the GMS Virtual Appliance name, location (datastore), guest power management (for standby), and other settings.
4 When finished, click OK.

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5
Setting the Install Mode
The Install Mode wizard allows you to configure between a Single Server deployment and a Distributed deployment. You must decide the type of deployment your application is going to make before the installation procedure begins. You should know whether this deployment is going to be for a single server (all-in-one) or a multi-server (with consoles and agents) deployment. The steps that follow show the Wizard sequence and where each screen leads. If your installation mode is for a single server (all-in-one), it cannot expand. Due to a paradigm shift in 9.2, you cannot expand in this installation mode. Based on your selection, some of the steps jump. For example, if you choose the single-server installation mode, it directly jumps to the reporting module. GMS is made for two modules: reporting and management. You can choose either flow-based reporting or syslog-based reporting or no reporting with just management. Decide which of the two installation options best match your requirements.
Topics:
· Single Server Deployment on page 26 · Distributed Deployment on page 30
Single Server Deployment
To set the Install mode for a Single Server deployment:
1 If you are not already logged into GMS, log in using the default administration account. The first page of the Install Mode Selection Tool displays.

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2 Click Next. The Install mode page of the Install Mode Selection Tool displays.

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3 If you are installing for a single server deployment, choose Is this a Single Server deployment? and click Next. Installation roles (in the configuration files) also vary for these installation modes. These apply to the Primary server in the deployment.
NOTE: Once you select a single-server deployment, that is the only instance you have. You cannot add more deployments in this mode. To add more, you need to choose the distributed deployment mode by clicking the second radio button.
4 Select the Reporting type you want to use for this deployment. · Flow based - this mode includes management plus flow-based (IPFIX) reporting and analytics · Syslog based - this mode includes management plus syslog-based reporting · None - this mode provides management only of the GMS with no reporting
5 Click Next. The Summary page of the Install Mode Selection tool displays.

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6 Click Apply. A small popup window displays at the top asking, Do you want to apply the changes? Click OK.

7 Click Apply again.. NOTE: The configuration of the GMS may take up to 15 minutes to complete.
8 Click OK. The system reboots to complete the installation process.
9 Log into GMS again using the default administration account.

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Distributed Deployment
GMS 9.2 supports Ease of Installation for a distributed setup. GMS simplifies the installation process even when multiple servers (instances) are required for a larger deployment. The selection screen for this type of deployment is applicable to Distributed Mode only. After you have chosen a distributed installation during the Install Mode process, these options appear.
In any Distributed deployment, you must deploy a console first. The console has to be deployed as the first instance of the virtual machine. The rest is agent and you need the Console ID and the Console Administrator's password to pair it properly.
To set the Install mode for a Distributed deployment:
1 If you are not already logged into GMS, log in using the default administration account.
The first page of the Install Mode Selection tool displays.

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2 Click Next. The Install mode page of the Install Mode Selection Tool displays.

3 When you are installing for multiple servers as a distributed deployment, choose Is this installation part of a distributed deployment? and click Next.
4 Choose the type of Installation, a Console or an Agent.

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Console Installation
1 The Primary server's installation is as a Console. The Database should also be configured here. Either the embedded MYSQL can be used locally, or a remote SQL SERVER can also be connected. The database configuration page appears in the next step, which is available only for this selected mode. This is the screen for a MYSQL database type. The data fields are auto-populated.

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MySQL Database

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SQL Server Database

2 Select the Database Type: SQL SERVER. 3 Enter the Database Host name or IP address. 4 Enter the Database Port. The default is 1433. 5 Select the Database User. 6 Enter the Database Password. 7 Confirm the Database Password. 8 The Database Driver and Database URL should fill automatically. 9 Click Next. Missing information returns an error message.

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10 Select the Reporting type you want to use for this GMS.

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· Flow based - this mode includes management plus flow-based (IPFIX) reporting and analytics · Syslog based - this mode includes management plus syslog-based reporting · None - this mode provides management only of the GMS with no reporting 11 Click Next. The Summary page of the Install Mode Selection Tool displays.

12 Click Apply. For Console registration information, see Registering GMS.
Agent Installation
Use this option for other servers in the deployment, such as a redundant console, agents, flow agents, and so on. The agent installation queries the web services module to gather all the information needed to complete this server's installation without requiring any further input from you. This also includes all licensing information for the agent to function.

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The wizard requests you enter the Host IP/Name of the server that is already setup as a Primary Console. The host being installed then contacts the Primary Console at the specified address to capture additional information to complete the setup. You do not have to re-enter these settings. GMS automatically figures out the details by contacting the Primary Console. See the Web Services interface for additional details.
The database configuration, reporting mode configuration, and the licensing information are collected from the primary server and used during the next steps of the installation. The collection of this information from the primary server happens after the Next button is clicked. See Easy Licensing for more information.
A valid Host IP address or Name and Password must be specified. In the event of a failure, an error message displays.
Role Configuration
This screen only applies to Agent Installation after you have chosen the distributed installation in the previous step selecting Agent only. A list of the applicable roles for a distributed setup appears. For Flow-based deployments the following roles are available.

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NOTE: The All-In-One option does not appear as a role in this step.
Click Details to see additional content per selection. 1 Select the desired role for this Agent instance. 2 Click Next.

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3 Click Apply. A status bar displays. NOTE: The configuration of GMS could take up to 15 minutes to complete.
4 After Install mode and the Role Configuration settings are completed, click Finish.

5 The system reboots to complete the installation process.

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6 Log into GMS again using the default administration account. You have completed the configuration of the reporting mode. Next, you need to configure GMS. See Configuring the System for more information.
Easy Licensing
GMS is designed for Ease of Use, manual registration of one or more distributed instances is not necessary when the Primary server is already registered to a specific account. The application automatically registers all distributed instances using the same serial numbers and MySonicWall accounts that were used to register the primary server during deployment.

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6
Registering GMS
Registration for GMS agents is handled by the Easy Licensing feature introduced in GMS 9.2, and is automatically completed during the agent installation process. For a Console Installation or a Single Server Deployment, you must manually register GMS by logging into MySonicWall and completing the steps that follow.
Topics:
· GMS Registration
GMS Registration
This section guides you through registering your GMS installation.
To register GMS (Console Only):
1 Enter your MySonicWall username or email address and password.

If you do not already have a MySonicWall account, create one before continuing.

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2 On the left-hand menu, click Overview > Dashboard. 3 Enter the serial number or activation key or assign token in the text field next to QUICK REGISTER.

4 Click REGISTER. The REGISTER A PRODUCT dialog displays.
5 Enter the Serial number, Friendly name, Authentication code, and Tenant Name for your product and click Register again.

If you do not have a license, you can get a trial license from the Free Trial Software page.

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6 When your GMS is successfully registered, a confirmation message displays. 7 Click Continue.

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7
Adding Devices
After you complete the installation and configuration of GMS, you can begin adding SonicWall network security appliances and other devices. GMS supports these modes for adding units:
· Basic Mode · Advanced Mode
Basic Mode
Basic mode provides a simplified process for adding devices to GMS. When adding a device in Basic mode, GMS does not need to receive a heartbeat from the device as it can reach it directly by its IP address.
NOTE: You do not need to change any settings on the appliance itself to add it to GMS.
To add units to GMS in Basic mode:
1 If you are not already logged into GMS, log in using your administration account:

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2 Click the plus (+) sign at the top left of the GMS management interface. The Add Unit dialog box displays.

3 Under Basic, enter: · Unit Name (a user-friendly name for the device) · Serial Number
4 Under Acquisition Details, enter: · IP Address · Login Name (The default login name is admin.) · Password · HTTPS Management Port (The default port is 443.) NOTE: The unit may be rebooted for Flow related changes to take effect.
5 If GMS was installed with a reporting mode, but you do not want reporting for this device, select Disabled or Syslog based for Reporting.
Advanced Mode
Advanced mode provides a more customized process for adding devices to GMS.
To add units to GMS in Advanced mode:
1 Under Advanced, click the double-down arrow icon on the right to expand your choices.

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2 Enter the basic information about the device you are adding to GMS: · Unit Name (a user-friendly name for the device) · Serial Number · IP Address · Login Name (The default login name is admin.) · Password · HTTPS Management Port: (The default port is 443.)
3 If GMS was installed with a reporting mode, but you do not want reporting for this device, select Disabled for Reporting.
4 Select Syslog Based for your reporting mode if you do not want Flow based reporting. 5 Click the double-down arrows to the right of the Advanced heading. Additional installation options
become visible. 6 For Managed Address, select the radio button for Determine automatically, Specify manually, and check
the box next to Make manual address sticky. 7 For Management Mode, select the radio button for Using Existing Tunnel or LAN, Using Management
Tunnel, or Ussing SSL. 8 For Default Port, choose either the default port 443, or click on the up or down arrow to change the
number. 9 For Agent IP Address, the designated numerical label is shown by default. 10 For Standby Agent IP, none is shown by default. 11 For Sandwich, none is shown by default.

12 Click OK. GMS begins the acquisition process for the device..

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13 Click the Properties button to assign specific properties to the device:
· Department · State · Country · Company 14 Click OK. GMS begins the acquisition process for the device. 15 Click the Assign Privileges button to specify users who can have read-write privileges for the unit.
16 When you have finished setting the options for the device, click OK. GMS begins the acquisition process for the device. NOTE: Administrators have access to all units.
17 When the device has been successfully acquired, you can begin managing it through GMS. After you are done adding devices, you can begin monitoring and managing them using GMS. See Using the GMS Management Interface for more information.

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· Using the GMS Management Interface · HOME View · MANAGE View · REPORTS View · ANALYTICS View

Part 3
Using GMS

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8
Using the GMS Management Interface
This chapter introduces the SonicWall® GMS user interface navigation and management views. Under Flow Based reporting, the GMS view offers ANALYTICS in the top navigation.

Under Syslog Based reporting, the GMS view excludes ANALYTICS in the top navigation.

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Topics:
· Centralized Management and Monitoring · Distributed Intelligent Platform Monitoring · Navigating the GMS Management Interface · CONSOLE View · Understanding GMS Icons
Centralized Management and Monitoring
To enhance scalability and availability, GMS systems can now be deployed in a distributed setup. Multiple GMS instances with specific role configurations can be deployed to scale accurately. Previously, each GMS instance provided a UMH interface to configure or maintain the GMS instances. Centralized Management and Monitoring now improves on that ability. To maintain good system health and still achieve system-wide control, the new Centralized Management and Monitoring feature empowers you to perform system-wide operations and monitor your system's health within a single-user interface.
NOTE: The Centralized Management & Monitoring feature is only available on a SonicLinux-based GMS virtual machine.

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The Centralized Management and Monitoring feature relies on an underlying clustering architecture that interconnects all GMS instances (deployment) to form a GMS cluster. GMS maintains the membership of a cluster, meaning it can detect when a node (a GMS instance) has joined or left the cluster. So indirectly, it detects the up/down state of a GMS instance. Each icon on top of the Console instance represents the new functionality that Centralized Management and Monitoring can provide.

The

represents the new Distributed IPM feature as described in the Distributed Intelligent Platform

Monitoring section that follows.

The Gear icon, next to CONSOLE,

represents the applications configuration panel. By clicking it, you land

on the View Log page where you can access SEARCH CRITERIA and SEARCH RESULTS.

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Distributed Intelligent Platform Monitoring
Topics:
· Centralized Management · Distributed LED State · Enhanced Informative Tooltip Display GMS provides Distributed Intelligent Platform Monitoring (DIPM), a set of real-time monitoring tools that extends intelligent platform monitoring (IPM) to a clustering environment for improved central management. It can also provide you with an historical view of system resource usage. IPM automatically adapts to the available resources. The status indicators are visible in the upper right section of the GMS management interface.
From left, the green status indicators display the current status of: · CPU/Processor usage · Memory/RAM usage · Storage/Disk usage
The possible visible states of these indicators are: Initial
Normal
Warning
Critical
The threshold values for each of these states can be set from the Threshold Settings section of the IPM > Settings page for each appliance.
Centralized Management
The following figure provides a high-level overview of the new feature. DIPM is based on existing clustering framework. The GMS console and agents join the same cluster to establish the communication channels. The collected clustering information is stored in the SGMS DB database. Each agent includes an IPM monitor (SAR) that runs in the background to collect and store specific information into a file-based database (represented by a journal icon in the figure). The GMS console sends requests to its associated agents to gain the data used in Settings, Real-time Monitor, and the Historical View. The agent, on the other side, pushes the real-time data back to the console to reflect the LED status.

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Distributed LED State
LED status involves two differing communication perspectives (Agent and Console) as shown in the following figures. Agent Perspective
Console Perspective

The functionally of the agent perspective LEDs (/appliance) has not changed. The local IPM monitor pushes the latest metrics to the IPM Manager on the GMS agent and, if a client or browser connects to it, the data is used to reflect the LED status.
The highest severity from all the data is shown only in the outer ring of the LED. The LED status changes depending on the average of all of the agent's data over a period of 15 minutes.
The communication channel between the client or browser and the web server is abi-directional, making the push from web server to client possible.
Enhanced Informative Tooltip Display
In the figure that follows, the top section shows the overall memory utilization (as an average) as well as the threshold settings. The individual agent instances display current usage in a grid-based fashion that automatically reflect the latest updated values. An informative tooltip showing the LEDs on the console has

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been enhanced to display valuable information in a distributed fashion as well. This figure provides a general impression of how the tooltip might appear.

Navigating the GMS Management Interface
The SonicWall® GMS management user interface, whether in the Flow Based and Syslog Based views, is similar so the content for both is covered in this document. Differences are noted where applicable.
When you first open GMS, the interface shows three work areas:
1 DEVICE MANAGER: You can group the devices in your security infrastructure using the pre-defined views. Under each view you see a summary of the devices that are being managed in your security infrastructure. The views include GlobalView, Firmware View, and ModelView.
2 Command Menu: The commands are grouped under similar functions. Click on the command to expand it and see the options. For example, Status, IPM, Service Management, Log Management, and Firmware Upgrade are grouped under Control Center.
3 Work space: This is where all the data is displayed. You can monitor your status, see reports, set schedules, drill down for data and so forth.

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Flow GMS Management UI Syslog GMS Management UI

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Device Manager
In the Device Manager, you can group the devices in your security infrastructure using the pre-defined views. Under each view you see a summary of all of the devices that are being managed in your security infrastructure. The appliances are listed in alphabetic order. You can change the views, and additional views include GlobalView, FirmwareView, and ModelView. In the latter two, the devices are grouped by firmware version and model number, respectively.
Above DEVICE MANAGER, there are some icons that when selected facilitate your work in this space.

1 Click on the Add Firewall (+) icon to add a unit. 2 Click on the Search icon to look for a unit (firewall). 3 Click on the Reload Device Manager icon to refresh the Device Manager. 4 Click on the vertical ellipsis icon to expand your icon set.

5 Click the edit icon to Modify a Unit

.

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6 Click on the help icon to access the Tree Control Icon Legend.
7 The status of the device is indicated by small colored symbols next to the device name. Different symbols have different meaning.

The GMS Management Interface contains these major views: · HOME View · MANAGE View · REPORTS View · ANALYTICS View · CONSOLE View NOTE: The GMS Management Interface for syslog-based reporting excludes the ANALYTICS view.
HOME View
The HOME view takes you to the starting point for GMS for either flow- or syslog-based reporting. For more information about using the HOME view, see HOME View.
MANAGE View
The MANAGE view is used to configure your SonicWall appliances. From the screens on this view, you can apply settings to all SonicWall appliances being managed by the GMS, all SonicWall appliances within a group, or individual SonicWall appliances. For more information about using the MANAGE view, see MANAGE View.

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REPORTS View
The REPORTS view is used to view and schedule reports about critical network events and activities, such as security threats, inappropriate Web use, and bandwidth levels. For more information about using the REPORTS view, see REPORTS View.
ANALYTICS View
NOTE: The ANALYTICS view is only available if you installed GMS with the Reporting Mode set to Flow based. See for Setting the Install Mode more information.
The ANALYTICS view provides you with access to detailed information about the activities handled by your devices. For more information about using the ANALYTICS view, see ANALYTICS View.

CONSOLE View
To access the CONSOLE settings for GMS, click the gear icon located in the top right section of the GMS management interface. To return to the Appliance view, click the gear icon again. The CONSOLE represents the applications configuration panel. It gives you access to the View Log page where you can access the SEARCH CRITERIA and SEARCH RESULTS sections. For more information about using the CONSOLE view, see CONSOLE View.

Understanding GMS Icons
This section describes the meaning of icons that appear next to managed appliances listed in the left pane of the SonicWall GMS management interface.
Status Icon Descriptions
Status Icon Description One blue box indicates that the appliance is live and communicating with GMS. The appliance is accessible from the SonicWall GMS, and no tasks are pending or scheduled.
Two blue boxes indicate that appliances in a group are live and communicating with GMS. All appliances in the group are accessible from SonicWall GMS and no tasks are pending or scheduled.
Three blue boxes indicate that all appliances in the global node of this type (Firewall/SMA) are live and communicating with GMS. All appliances of this type are accessible from SonicWall GMS and no tasks are pending or scheduled.
One blue box with a lightning flash indicates that one or more tasks are pending or running on the appliance. Two blue boxes with a lightning flash indicate that tasks are currently pending or running on two or more appliances within the group.
Three blue boxes with a lightning flash indicate that tasks are currently pending or running on three or more appliances within the group.

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Status Icon Descriptions (Continued)
One blue box with a clock indicates that one or more tasks are scheduled on the appliance.
Two blue boxes with a clock indicate that tasks are currently scheduled to execute at a future time on two or more appliances within the group. Three blue boxes with a clock indicate that tasks are currently scheduled to execute at a future time on three or more appliances within the group. One yellow box indicates that the appliance has been added to SonicWall GMS management (provisioned), but not yet acquired. Two yellow boxes indicate that two or more appliances in the group have been added to SonicWall GMS management, but not acquired. Three yellow boxes indicate that one or more of the appliances of this type (Firewall/SMA) have been added to SonicWall GMS management, but not acquired. One yellow box with a lightning flash indicates that one or more tasks are pending on the provisioned appliance. Two yellow boxes with a lightning flash indicates that tasks are pending on two or more provisioned appliances within the group. Three yellow boxes with a lightning flash indicates that tasks are pending on three or more provisioned appliances within the group. A green circle with the number 1 in the middle indicates that the unit is in an HA pair and is currently the Primary unit. A yellow circle with the number 2 in the middle indicates that the unit is in an HA pair and is currently on backup. One red box indicates that the appliance is no longer sending heartbeats to SonicWall GMS.
Two red boxes indicate that two or more appliances in the group are no longer sending heartbeats to SonicWall GMS. Three red boxes indicate that three or more of the global group of appliances of this type (Firewall/SMA) are no longer sending heartbeats to SonicWall GMS. One red box with a lightning flash indicates that the appliance is no longer sending heartbeats to SonicWall GMS and has one or more tasks pending. Two red boxes with a lightning flash indicate that two or more appliance in the group are no longer sending heartbeats to SonicWall GMS and have one or more tasks pending. Three red boxes with a lightning flash indicates that the appliances are no longer sending heartbeats to SonicWall GMS and have three or more tasks pending. A box with a dot in the top-left corner indicates that the appliance is being managed by GMS using a static IP address. This icon indicates a fail over to a secondary Ethernet port.
This icon indicates the a modem is connected using a dialup.
This icon indicates the wireless is connected using WWAN.
This icon indicates the unit's Task Pending status is "Immediate."
This icon indicates the unit's Task Pending status is "Scheduled."
Use this icon to switch between views.

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9
HOME View
What you see on the HOME view depends on the Reporting Type you set when you install GMS. (See Setting the Install Mode for more information.)
Topics:
· HOME View (Flow Based) · HOME View (Syslog Based)
HOME View (Flow Based)
The HOME view is the default view you see when you log in to GMS. From it you can access the Status page, which shows the system status, along with any applicable statistics and licensing information. The following sections and buttons are shown:
· Acquisition History · Firewall · Network · Management · Reporting · Subscription · Firewall Information · Fetch Information · Synchronize with MySonicWall.com · End User License Agreement

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Think of the HOME view as the starting point for most tasks:
· The Overview commands provide the device Status, Dashboard, and Live Monitor.
· The Summary commands provide data reports for each of the 14 parameters featured.
NOTE: The commands available in the Overview section vary according to the type of view you selected in the DEVICE MANAGER. When viewing a specific firewall, you can select the Live Monitor option instead. Differences are noted when applicable.

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Upon initial login, you see a default Dashboard view. By default, it shows the activity within the last six hours.
The Dashboard shows your devices and a representation of the traffic being generated. It allows you to view the devices in a geographical view using a map that you can zoom in and out of. The devices are marked on the map.
The following table describes the components that make up the Dashboard.

Dashboard

Feature

Description

Sliding bar and Custom button

At the top left, use the time-lapse sliding bar and the Custom button to customize the period for which the data is being shown. Use the sliding bar to select predefined periods or define a specific period by using the Custom option.

Export/Download,

At the top right, use the icons to generate a flow report or download a Capture

Refresh, and vertical More Threat Assessment, refresh the data, or see other options. The other options

options icons

include viewing the Page Tips, Go to Schedules (Reports | Scheduled Reports >

Schedules) or Go to Archives (REPORTS | Scheduled Reports > Archives).

Totals

At the top of the table, totals are provided for your security infrastructure. Includes Total Connections, Total Data Transferred, Total Threats, and Total Blocked.

Risk Index

This bar graph indicates the level of risk your firewall is currently exposed to. The values range from a single green bar to 10 red bars, with red meaning very high risk.

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Dashboard Feature SYSTEM HEALTH/ TOP ATTACKS
Threats Menu TRAFFIC MAP
TRAFFIC MAP Legend

Description
Displays the TOP ATTACKS. Switch between views by clicking on the lines above the tiles. On the SYSTEM HEALTH view the green tiles indicate the status of the options listed. Mouse over each tile to get more data. Click on the title of the tile to drill down for additional information. Depending on the tile you click on, you are routed to Live Reports or a detailed report.
The TOP ATTACKS cards always have orange headers. Mouse over the cards to get more details, and click on the tile title to drill down. When you click for more data, you are taken to REPORTS| Details > [Tile_name].
By clicking the Play/Pause icon in the right corner above the tiles, the view automatically switches between the SYSTEM HEALTH and TOP ATTACKS views. Clicking it again stops the switching.
At the right of the traffic map, the threats menu shows or hides information. This show/hide block focuses on THREATS, BLOCKED and TOP USERS. By clicking on these headings, you can jump to the detailed report for that topic heading (REPORTS | Details > Topic_heading).
Displays the TRAFFIC MAP for your infrastructure. Switch between the WORLD VIEW and the GRID VIEW. On the WORLD VIEW, the threats are visually placed on the global map. You can use the roller on your mouse to zoom in or zoom out on a particular threat.
The GRID VIEW shows the same traffic in table form, with additional details.
Provides PRIVATE IP, FIREWALL, THREATS, INCOMING TRAFFIC, and OUTGOING TRAFFIC information.

Summary
The Summary section provides access to the following reports: · Applications · Users · Viruses · Intrusions · Spyware · Web Categories · Sources · Destinations · Source Locations · BW Queues · Botnet · Blocked · Threats

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Live Monitor
Live Monitor provides a real-time view of the packets forwarded by the firewall and is visible when viewing an individual firewall. (If a group or GlobalView is selected in the Device Manager, the device options are shown instead.)
The Live Monitor is always running, but it does not store the data. After 10 minutes, the data is gone. However, while it is running, a background task is saving the data to a database. All data shown in Live Monitor is saved for historical reasons and you can find it in Live Reports (REPORTS | Overview > Live Reports).

Individual charts can be rearranged manually. Show or hide legends by clicking the Show Legends button. The following charts are shown in Live Reports:
· APPLICATIONS indicates applications that are flowing through the firewall in bits per second. · BANDWIDTH indicates the bandwidth utilization in bits per second. · PACKET RATE shows average packets per second. · PACKET SIZE shows average packets size. · CONNECTION RATE indicates the new connection rate in connections per second. · CONNECTION COUNT shows the total number of active connections. · MULTI-CORE MONITOR shows the CPU utilization per core. All the charts, except Connection Count, can be filtered to show a subset of the data. Click on the drop-down list in the chart and select the option you want. The chart clears and begins collecting data based on the new parameters.

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HOME View (Syslog Based)
The HOME view is the default view managing an appliance through GMS. From it you can access the Status page, which gives information about the current system and any applicable statistics and licensing information. The following sections and buttons are shown:
· Acquisition History · Firewall · Network · Management · Reporting · Subscription · Firewall Information · Fetch Information · Synchronize with MySonicWall.com · End User License Agreement

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MANAGE View
The MANAGE view command menus are the same for Flow Based and Syslog Based. The menu includes 27 commands that are grouped under SETUP, SYSTEM, and SECURITY. Click on the command of your choice to expand it and see the options expand to the right in the work space.
Topics:
· SETUP · SYSTEM · SECURITY
SETUP
The System SETUP section allows you to use the following commands: · System: Status, Administrator, Management, SNMP, Certificates, Time, Schedules, Tools, Info, and Settings · Network: interfaces, PortShield Groups, VLAN translation, Failover & LB, Zones, DNS, DNS proxy, DNS Security, Route Policies, NAT Policies, ARP, Neighbor Discovery, MAC-IP Anti-Spoof, IP Helper, Web Proxy, Topology View, and AWS Configuration · DHCP: DHCP over VPN, Settings, Dynamic Ranges, Static Entries, Option Objects, Option Groups, and Trusted Agents · Switching: Rapid Spanning Tree, L2 Discovery, Layer 2 QoS, and Switch Shield · 3G4GModem: Settings, Advanced, Connection Profiles · Access Points: SonicPoints, Firmware Management, Station Status, IDS, Advanced IDP, Virtual Access Point, Rf Monitoring, FairNet, and Wi-Fi Multimedia · Wireless: Settings, Security, Advanced, MAC Filter List, IDS, Virtual Access Point · Firewall: Access Rules, App Rules, App Control Advanced, Address Objects, Match Objects, Action Objects, Service Objects, Bandwidth Objects, Email Address Objects, Content Filter Objects, Content Filter Policies, AWS Objects, Dynamic External Objects · VoIP: Settings · VPN: Settings, Summary, Configure, S2TP Server, Monitor · SSL VPN: Server Settings, Portal Settings, Client Settings, Client Routes, and Virtual Office · Virtual Assist: Settings · Users: Status, Settings, Partitions, Multi-RADIUS, RADIUS, LDAP, Multi-LDAP, TACACS+, Local Users, Guest Services, Guest Accounts

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SYSTEM
The SYSTEM commands allow you to configure: · SD-WAN: SD-WAN Groups, Performance Probes, Performance Class Objects, Path Selection Profiles, SD-WAN Routing · Diagnostics: Network Monitor, Network, Connections Monitor, CPU Monitor, Process Monitor, and Packet Monitor · AppFlow: Flow Reporting, GMSFlow Server, and AppFlow Server · Log: Settings, Categories, Name Resolution, and AWS Logs · Register/Upgrades: Register SonicWalls, Firmware Upgrade, Service Licenses, Search, License Sharing, Used Activation Codes · Events: Alert Settings, Current Alerts
SECURITY
The SECURITY section allows you to configure: · Firewall Settings: Advanced, BWM, Flood Protection, Multicast, QoS Mapping, SSL Control, and Cipher Control · DPI-SSL: Client SSL and Server SSL · DPI-SSH: Configure · Capture ATP: Settings and Upload Files · Anti-Spam: Settings and RBL Filter · Security Services: Settings, Content Filter, DPI-SSL Enforcement, Client AV Enforcement, Client CF Enforcement, Gateway Anti-Virus, Intrusion Prevention, Anti-Spyware, Geo-IP Filter, and Botnet Filter · Content Filter: Settings, Custom List, Policies, CFS Exclusion List, CFS IP Address Range, CFS Custom Category, Web Features, N2H2, Websense Enterprise · External IDS: Settings

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11
REPORTS View
The REPORTS view features the Overview and Details command on the left-hand menu. When expanded, Overview has the Status and Live Reports sub-commands; and Details shows 14 sub-command reports.
NOTE: The REPORTS view is only available if you installed GMS with the Reporting Type set to Flow based or Syslog based. Reporting is not available if you set the Reporting Type to None. See Setting the Install Mode for more information.
NOTE: You can only get Scheduled Reports by going to CONSOLE | Reports > Scheduled Reports.
Topics:
· REPORTS View (Flow Based) · REPORTS View (Syslog Based)
REPORTS View (Flow Based)
To expand the REPORTS view, click the three-bar icon at the top left of the command menu. Then, click on the firewall you want shown under the DEVICE MANAGER.
Topics:
· Status · Live Reports · Details
Status
The Status page displays the current system status for the firewall, along with any applicable statistics and licensing information:
· Acquisition History · Unit Setup · Unit Acquisition · Reporting and Analytics Setup · Finished

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Live Reports
Live Reports provide a historical view of the real-time monitor charts. You can customize the view for the past 365 days (as per license). You can choose one of the predefined periods with the sliding bar or you can define a custom period by selecting Custom. Individual charts can be rearranged manually. Show or hide legends by clicking the Legends button.
The following is an example of a couple of reports. Scroll down to see the others.

The following charts are shown in Live Reports: · APPLICATIONS collects the top 25 applications that are traversing through the firewall in bits per second. · BANDWIDTH indicates the incoming bandwidth utilization in bits per second. · PACKET RATE shows average incoming packets per second. · PACKET SIZE collects the incoming packets size, in bytes, for each interface during the collection period. · CONNECTION RATE is plotted by collecting outgoing + incoming connection rate for each interface. · CONNECTION COUNT shows the current number of active connections during each refresh period. · MULTI-CORE MONITOR shows the CPU utilization for each core during each refresh period.
All the charts, except Connection Count, can be filtered to show a subset of the data. Click on the drop-down list in the chart and select the option you want. The chart clears and begins collecting data based on the new parameters.

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Details
The following are the reports for Details: · Applications · Users · Viruses · Intrusions · Spyware · Web Categories · Sources · Destinations · Source Location · Destination Locations · Bandwidth Queues · Botnet · Blocked · Threats
The reports are available with these views: · Chart · Table · Timeline

REPORTS View (Syslog Based)

To open the REPORTS view, select the Firewall, Email Security, or SMA view at the top left of the SonicWall GMS user interface and then click REPORTS. These categories are available:
· Data Usage · Applications · User Activity · Web Activity · Web Filter · VPN Usage · Intrusions · Botnet · Geo-IP · Gateway Viruses · Capture ATP

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· Spyware · Attacks · Authentication · Up/Down Status · Custom Reports · Analyzers · Configuration · Events

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ANALYTICS View
The ANALYTICS view provides access to detailed information about your firewall activities. NOTE: The ANALYTICS view is only available if you installed GMS with the Reporting Type set to Flow based. It is not shown in Syslog-based installations. See Setting the Install Mode for more information.
Status

The Overview > Status page displays the current system status for the appliance, along with any applicable statistics and licensing information:
· Acquisition History
· Unit Setup
· Unit Acquisition
· Reporting and Analytics Setup
· Finished
The Overview > Network Topology page shows the layout of the connections of your firewall. For example, in the image provided, you see the units connected to your SuperMassive 9400 Series Next-Generation Firewall. It shows the four units connected to the appliance's ports and how the SonicPoint N2 b832c is connected to X6/WLAN 9.3.2.0.

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All Traffic
The All Traffic page displays all of the sessions going through the firewall. The All Traffic sub-commands are Groups and Session Logs.
All Traffic > Groups

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All Traffic > Session Logs
Web Activities
The Web Activities page displays all the websites, sessions, total packets, total bytes, threats and actions taken through the firewall. The Web Activities sub-commands are Groups and Session Logs. Web Activities > Groups

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Web Activities > Session logs
Blocked
The Blocked page displays information about all of the sessions blocked based on the policies configured. Blocked > Groups

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Blocked > Session Logs
Threats
The Threats page displays information about the sessions that are marked as Threats by the firewall based on virus, spyware, or intrusion. Threats > Groups
Threats > Session Logs

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13
CONSOLE View

The CONSOLE view, accessed by clicking the Gear icon the left-hand menu for the following topics:

in the top navigation, gives you the commands on

· Appliance

· Control Center

· ZeroTouch

· Connectwise

· Workflow

· Tasks

· Diagnostics

· Web Services

· Log

· Management

· Reports

· Events

· Licenses

· Help

The CONSOLE represents the applications configuration panel. When you first select the CONSOLE view, the default shows the CONSOLE | View Log page. The CONSOLE view is the same for the flow-based and syslog-based modes, with the exception of ANALYTICS being present in the top navigation for the flow-based mode.

You can access SEARCH CRITERIA and SEARCH RESULTS in the View Log page. You can also use the CONSOLE view to perform basic management functions. For example, you can set the thresholds for IPM, Service and Log Management, and check your system Status.

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Flow-based CONSOLE view

Syslog-based CONSOLE view

The commands in the left-hand menu are divided into the WORKFLOW, CURRENT STATUS, TOOLS, SYSTEM SETUP, and HELP sections. Each section subcommands help you manage your system better.

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New feature commands have been introduced with 9.2 and include Control Center, ZeroTouch, Connectwise, Scheduled Reports, Archive, Templates, and Syslog-Based installations such as Syslog Mount.
Topics:
· Control Center · ZeroTouch · Connectwise · Reports · Syslog-Based Installations
Control Center
Control Center is accessible by clicking the Gear icon, next to CONSOLE, in the top navigation and selecting Control Center from the left-hand menu.
Each command represents a separate GMS function. Identifying information for the GMS function is clearly listed in each sub-command page. There are five feature functions for Flow Based and Syslog Based reporting:
Status
The Control Center > Status page gives you two Instance server sections with information. Each section provides the Serial, IP Address, Role, OS, Memory, CPU, and Current Version of software you are running.
IPM
The Control Center > IPM page features three tabs for Threshold Settings, Real-Time Monitor, and Historical View. Each tab shows information for your instance. For more information about the IPM feature, see Distributed Intelligent Platform Monitoring as well as the following images:

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Threshold Settings Real-Time Monitoring

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Historical View Data

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Service Management
The Control Center > Service Management page provides two tabs for Individual Service Management and Group Service Management. All the installed service(s) of a GMS instance are listed in a tabular format. You can START/STOP service(s) by selecting the checkbox(es) of the service(s) you would like to include and click Enable/Start, or Disable/Stop to execute the actions. Individual Service Management
Group Service Management

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Log Management
The Control Center > Log Management page provides two tabs for Individual Log Management and Group Log Management. Log Management provides a convenient way for you to download the log files of a GMS instance system. The Log Management user interface allows you to select a single or multiple log files from a predefined directory list. All the log files, along with the Technical Support Report (TSR), are zipped into a .ZIP file. Individual Log Management
Group Log Management

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Firmware Upgrade
The Control Center > Firmware Upgrade page provides you with the capability of upgrading the firmware version of a GMS instance. You have two tabs to choose from: Individual Upgrade and Group Firmware Upgrade. Individual Upgrade
Group Firmware Upgrade

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ZeroTouch
ZeroTouch settings are accessible by clicking the Gear icon, next to CONSOLE, in the top navigation and selecting ZeroTouch in the left-hand command menu.
GMS server provides an interface to Manage Policy settings and View Reporting and Analytics data for ZeroTouch-enabled firewalls.
Specifying an FQDN/IP Address next to GMS Server Public IP allows the administrator to choose this on-premise deployment as the management solution. When registering a ZeroTouch-enabled firewall from MySonicWall, this on-premises GMS server IP is shown in the drop-down values, to be selected as the management solution.
NOTE: The public IPs addresses entered must be reachable from MySonicWall and the firewall. The HTTPS port for the Web management interface is accessible on and the ZeroTouch port 21021 must be allowed. Leave these fields blank if ZeroTouch is not enabled on your appliances, or if you choose not to use your on-premise deployment for management.
GMS ZeroTouch Settings

To Enter a GMS Server Public IP Address for GMS ZeroTouch Settings:
1 Go to CONSOLE | ZeroTouch > Settings.
2 Enter the GMS Server Public IP address in the text field provided next to (FQDN/IP[:port}).
3 Click Update or Reset.
Connectwise
Connectwise is accessible by clicking the Gear icon, next to CONSOLE, in the top navigation and selecting Connectwise in the left-hand command menu. Click on the Connectwise command to access the GMS Connectwise Settings.
Connectwise helps manage and map all your firewalls by creating a configuration whenever a unit is deleted or created from GMS. You can create GMS-generated alerts automatically in the Connectwise Manage ticketing system. You can track, document, and communicate all open tickets during the correction process until all are resolved and closed.
Connectwise can also send status alerts to the stakeholders using various commnication tools until a service tickets is acknowledged or closed. These include email, text messages (SMS), phone calls and even iOS and Android push notifications.

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Flow-based GMS Connectwise Settings

Syslog-based GMS Connectwise Settings

To Set Your Connectwise Web Service Settings:
1 Enter a Domain name in the LocalDomain field. 2 Enter a Site URL in the text field provided. 3 Enter a Company name in the text field provided. 4 Enter a Public Key, or RSA in the text field provided. 5 Enter a Private Key, or your new SSL certificate ID, in the text field provided. 6 Click Test Connectivity or Update.
Reports
Reports is accessible by clicking the Gear icon, next to CONSOLE, in the top navigation and selecting Reports in the left-hand command menu. For Flow reports, click on the Reports command to access Email/Archive, Scheduled Reports, Archive, and Templates. For Syslog reports, click on the Reports command to access Summarizer, Syslog Filter, Email/Archive, Scheduled Reports, Archive, and Templates.
Scheduled Reports
To create Scheduled Reports for Flow-based and Syslog-based reporting:
1 Go to CONSOLE | Reports > Scheduled Reports. 2 Click on the plus icon at the top right of the Scheduled Reports table.

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The CREATE SCHEDULE dialog displays for the SCHEDULE INFO step 1.
3 Under the TASK INFO section, enter the Schedule Name in the text field provided and choose the Schedule Interval and Report Type you want.
4 Check whether you want the report via Email or if you want to Archive it.
5 Under the FORMAT/SETTINGS section, choose whether you want your Report Format as PDF or XML.
6 Check whether you want a Zip Report and a Password protect.
7 Click Next to continue to the additional CREATE SCHEDULE steps 2 (SELECT UNITS), 3 (SELECT REPORTS), 4 (SELECT COVER LOGO), 5 (PERMISSION SETTINGS), and 6 (REVIEW).

NOTE: GMS 9.2 schedule creation user interface supports only one unit per schedule (new schedules). Schedules created with multiple units in GMS 9.1 are still supported.

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Archive
You can save your reports to an Archive and you can see them in the Archive table. Each archived report has some important identifying information, which you can see under the Archive table columns, which are: SCHEDULE NAME, FORMAT, SOURCE, TRIGGER, GENERATION TIME, START TIME, END TIME, and ACTIONS. The table is the same for flow and syslog reports. Click on the column names to make the orange up-arrow appear next to them. You can then sort the items in each column and drag to relocate the columns. You can download and delete one or more Archive reports by selecting multiple rows and clicking the check box on the left of the table and the icons at the top right of the table. You can also search the Archive by clicking the search icon on the top left of the table and entering the search text in the field provided.
Templates
Templates help you configure the settings that allow firewalls to operate on the network. Templates are the building blocks to configure the network and the device. You can use templates to define interface and zone configurations, to manage the server profiles for log in, flow and syslog access, or to define VPN configurations. You can create a template for a unit firewall or for a group of firewalls. And three templates are provided at the unit and group level in the Templates table. The templates are PCI Reports Template (Default), SOX Template (Default), and HIPAA Template (Default). Each template has important identifying information, which you can see under the Templates table columns, which are: NAME, LEVEL, OWNER, and LAST UPDATED. The table is the same for low and syslog reports. You can delete or reload one or more templates by selecting multiple rows and clicking the check box on the left of the table and the icons at the top right of the table.

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To create a template:
1 Click on the radio button for unit or for group depending on the template you want to create. 2 Click on the Add Template icon on the top right of the Templates table. The CREATE TEMPLATE dialog
displays for Policies or Reports, depending on the tab you choose. Template for Policies
Template for Reports

3 Enter the name of your template in the text field provided. 4 Check whether you want the template Visible to Non-Administrators. 5 Click the Policies or Reports tab for your template. 6 Click Add.

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Syslog-Based Installations
The CONSOLE | Appliance > Syslog Agent > Syslog Mount page lists the drives available on the system. The user can select an external mounted drive to store syslog data. When an external disk is selected, Syslog files, reporting data, backup files, and scheduled reports are saved in an external disk. Mounting an external disk is mandatory in 40 GB installations. In 40 GB installations, Syslog-related services are turned off until the external mount is selected.
NOTE: Changing Syslog data location to a different disk deletes all previously stored data. Once started, this process may take a while to finish. The amount of time depends on the size of the disk. Do not interrupt this process. Syslog Report visualizations are not available during this time.
To mount an external hard drive:
1 Go to CONSOLE | Appliance > Syslog Agent > Syslog Mount. The SYSLOG DATA DRIVE page displays.
2 Select the Data Location in the text field provided. The default is (268GB). 3 Click Start.

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A
SonicWall Support
Technical support is available to customers who have purchased SonicWall products with a valid maintenance contract and to customers who have trial versions. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://www.sonicwall.com/support. The Support Portal enables you to:
· View knowledge base articles and technical documentation · View video tutorials · Access MySonicWall · Learn about SonicWall professional services · Review SonicWall Support services and warranty information · Register for training and certification · Request technical support or customer service To contact SonicWall Support, visit https://www.sonicwall.com/support/contact-support.

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About This Document
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WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death.
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SonicWall®Global Management System Getting Started Guide Updated - October 2019 Software Version - 9.2 232-005117-00 Rev A
Copyright © 2019 SonicWall Inc. All rights reserved.
SonicWall is a trademark or registered trademark of SonicWall Inc. and/or its affiliates in the U.S.A. and/or other countries. All other trademarks and registered trademarks are property of their respective owners The information in this document is provided in connection with SonicWall Inc. and/or its affiliates' products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of SonicWall products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, SONICWALL AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. IN NO EVENT SHALL SONICWALL AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF SONICWALL AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SonicWall and/or its affiliates make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. SonicWall Inc. and/or its affiliates do not make any commitment to update the information contained in this document. For more information, visit https://www.sonicwall.com/legal. End User Product Agreement To view the SonicWall End User Product Agreement, go to: https://www.sonicwall.com/en-us/legal/license-agreements. Open Source Code SonicWall is able to provide a machine-readable copy of open source code with restrictive licenses such as GPL, LGPL, AGPL when applicable per license requirements. To obtain a complete machine-readable copy, send your written requests, along with certified check or money order in the amount of USD 25.00 payable to "SonicWall Inc.", to:
General Public License Source Code Request SonicWall Inc. Attn: Jennifer Anderson 1033 McCarthy Blvd Milpitas, CA 95035

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