My Siemens - Your world of possibilities | Siemens Home
Home - Cleanright
Welcome to Siemens Home Appliances International
EU Energylabel Database | BSH Hausgeräte GmbHUser Manual for SIEMENS models including: Washing Machine, WM14N191GB
User manual and installation instructions. Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/ ...
Washing machine WM14N191GB en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances en Table of contents 1 Safety ............................................ 4 1.1 General information.................... 4 1.2 Intended use............................... 4 1.3 Restriction on user group........... 4 1.4 Safe installation .......................... 5 1.5 Safe use ..................................... 7 1.6 Safe cleaning and mainten- ance............................................ 9 2 Preventing material damage ..... 10 3 Environmental protection and saving energy............................. 11 3.1 Disposing of packaging ........... 11 3.2 Save energy and conserve resources.................................. 11 3.3 Energy saving mode ................ 11 4 Installation and connection....... 12 4.1 Unpacking the appliance ......... 12 4.2 Contents of package................ 13 4.3 Requirements for the install- ation location ............................ 13 4.4 Removing the transit bolts ....... 14 4.5 Connecting the appliance ........ 15 4.6 Aligning the appliance.............. 16 4.7 Connecting the appliance to the electricity supply................. 17 5 Familiarising yourself with your appliance............................ 18 5.1 Appliance ................................. 18 5.2 Detergent drawer...................... 19 5.3 Controls .................................... 19 6 Display ........................................ 20 7 Buttons ....................................... 22 8 Programmes ............................... 23 9 Accessories................................ 29 10 Before using for the first time.................................... 29 10.1 Starting an empty washing cycle ....................................... 29 11 Laundry..................................... 30 11.1 Preparing the laundry ............. 30 11.2 Sorting laundry ....................... 31 11.3 Degrees of soiling .................. 31 11.4 Care symbols on the care labels ...................................... 31 12 Detergents and care products ................................... 32 12.1 Detergent recommendation ... 32 12.2 Detergent dosage .................. 33 13 Basic operation ........................ 34 13.1 Switching on the appliance .... 34 13.2 Setting a programme ............. 34 13.3 Adjusting the programme settings ................................... 34 13.4 Loading laundry...................... 34 13.5 Using a measuring aid for liquid detergent ...................... 35 13.6 Adding detergent and care product ................................... 35 13.7 Starting the programme ......... 35 13.8 Adjusting the "Ready in" time before the programme starts....................................... 35 13.9 Soaking laundry ..................... 36 13.10 Adding laundry ..................... 36 13.11 Cancelling the pro- gramme ................................ 36 13.12 Resuming the programme when the programme status is Rinse Hold ............. 36 13.13 Unloading the laundry .......... 36 13.14 Switching off the appliance...................................... 37 2 en 14 Childproof lock......................... 37 14.1 Activating the childproof lock ......................................... 37 14.2 Deactivating the childproof lock ......................................... 37 15 Basic settings........................... 38 15.1 Overview of the basic set- tings........................................ 38 15.2 Changing the basic set- tings........................................ 39 16 Cleaning and servicing ............ 39 16.1 Tips on appliance care........... 39 16.2 Cleaning the drum.................. 39 16.3 Cleaning the detergent drawer..................................... 39 16.4 Descaling................................ 40 16.5 Cleaning the drain pump........ 41 16.6 Cleaning the water outlet hose at the siphon ................. 43 16.7 Clean the water inlet filters. .... 43 17 Troubleshooting....................... 46 18 Transportation, storage and disposal .................................... 54 18.1 Removing the appliance ........ 54 18.2 Inserting the transit bolts........ 54 18.3 Using the appliance again ..... 55 18.4 Disposing of old appliance .... 55 19 Customer Service..................... 56 19.1 Product number (E-Nr.) and production number (FD)......... 56 20 Consumption values................ 57 21 Technical specifications.......... 58 3 enSafety 1Safety Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ For washing machine-washable fabrics and hand-washable wool in accordance with the care label. ¡ With tap water and commercially available detergents and care products suitable for washing machines. ¡ In private households and in enclosed spaces in a domestic en- vironment. ¡ Up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance. 4 Safetyen 1.4Safe installation Take note of the safety instructions when installing the appliance. WARNING Risk of electric shock! Improper installation is dangerous. Connect and operate the appliance only in accordance with the specifications on the rating plate. Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord. WARNING Risk of fire! It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. If the power cord is too short, contact Customer Service. Only use adapters approved by the manufacturer. 5 enSafety WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- tion kit from the dryer manufacturer . No other installation method is permitted. Do not install the appliance in a washer-dryer stack if the dryer manufacturer does not offer a suitable connection kit. Do not install appliances from different manufacturers and with varying depths and widths in a washer-dryer stack. Do not install a washer-dryer stack on a platform; the appliances may tip over. WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material. CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts. CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance. 6 Safetyen Wear protective gloves when installing and transporting the appliance. 1.5Safe use WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un- plug the power cord or switch off the fuse in the fuse box and turn off the water tap. Call customer services. Page 56 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts. 7 enSafety WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. WARNING Risk of explosion! Laundry that has been pretreated with cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing. CAUTION Risk of injury! The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching inside. CAUTION Risk of burns! When washing at high temperatures, the glass in the appliance door becomes hot. Do not touch the appliance door when it is hot. Keep children away from the appliance door when it is hot. CAUTION Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution. 8 Safetyen CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. 1.6Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer's original spare parts and original ac- cessories. WARNING Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents. 9 enPreventing material damage 2Preventing material Preventingmaterialdamage damage Follow these instructions to avoid ma- Preventingmaterialdamage terial damage and damage to the appliance. ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda- tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa- city for each programme and do not exceed it. "Programmes", Page 23 The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Ideally, connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions, valves or similar. Ensure that the inner diameter of the water tap is at least 17 mm. Make sure that the length of the thread on the connection to the water tap is at least 10 mm. If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may cause material damage. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth. 10 Environmental protection and saving energyen Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance. 3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy Environmental protection and saving energy 3.1Disposing of packaging The packaging materials are environmentally compatible and can be recycled. Sort the individual components by type and dispose of them separately. Reduce the washing temperature for lightly and normally soiled laundry. a At low temperatures, the appliance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient. Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards. a The drier the laundry, the shorter the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise. 3.2Save energy and conserve resources If you follow these instructions, your appliance will use less electricity and less water. Choose programmes with low temperatures and longer wash times and use maximum load capacity Page 23. a Energy consumption and water consumption is most efficient. Add Page 33 detergent based on the laundry's degree of soiling. a For light to normal soiling, a smal- ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer. Wash the laundry without prewash. a Washing with prewash increases the programme duration and increases energy and water consumption. The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration. 3.3Energy saving mode If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. All displays go out and Start / Reload flashes. Energy-saving mode ends when you use the appliance again, e.g. if you open or close the door. 11 enInstallation and connection 4Installation and con- Installationandconnection nection Installation and connection 4.1Unpacking the appliance Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with all supplied accessories, from the drum before starting the appliance. 1. Remove any packaging and protective covers completely from the appliance. For the environmentally friendly disposal of the packaging materials, observe the information on the topic of "Disposing of packaging", Page 11. 2. Check the appliance for visible damage. 3. Open the door. "Basic operation", Page 34 4. Remove the accessory from the drum. 5. Close the door. 12 Installation and connectionen 4.2Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4 1 2 3 1 Washing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps 4.3Requirements for the installation location Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance without a cover cap. WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli- ance to a base using the manufacturer's fixing brackets Page 29 before using the appliance for the first time. 13 enInstallation and connection ATTENTION! If the appliance is installed in areas exposed to frost or outdoors, frozen residual water may damage the appliance and frozen hoses may crack or split. Do not install or operate this appli- ance anywhere that is liable to experience frost and/or outdoors. The appliance underwent a function test before leaving the factory and may, therefore, contain residual water. This residual water may leak out if the appliance is tilted at an angle greater than 40°. Tilt the appliance carefully. Installation loca- Requirements tion On a base Secure the appliance with fixing brackets Page 29. On a wooden joist floor In a kitchen unit Place the appliance on a waterresistant wooden board which is screwed tightly to the floor. The wooden board should be at least 30 mm thick. ¡ A niche width of 60 cm is required. ¡ Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. 14 Installation loca- Requirements tion On a wall Do not trap the hoses between the wall and the appliance. 4.4Removing the transit bolts The appliance is secured for transportation using transit bolts on the rear of the appliance. Notes ¡ Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ¡ Keep the transit bolts, screws and sleeves in a safe place for future transport Page 54. 1. Pull the hoses out of the holders. 2. Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench. Installation and connectionen 5. Put on the four cover caps. 3. Pull the power cord out of the holder. 6. Press down on the four cover caps. 4. Remove the four sleeves. 4.5Connecting the appliance Connecting the water inlet hose Note ¡ Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 15 enInstallation and connection 1. Connect the water inlet hose. 2 1 Note: Observe the draining heights. The draining heights are: minimum: 60 cm, maximum: 100 cm. Drainage into a siphon Secure the connection point with a (2440 mm) hose clamp. 2. Connect the water inlet hose to a tap (26.4 mm = 3/4"). ¾ min. 17 mm min. 10 mm Drainage into a washbasin Fix and secure the water outlet using an elbow. Page 29 Drainage into a plastic pipe with rubber sleeve. Fix and secure the water outlet using an elbow. Page 29 3. Open the water tap carefully and check that the connection points are tight. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet. Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose against unintentional loosening. 16 4.6Aligning the appliance In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Loosen the lock nuts using a WAF 17 wrench by turning it in a clockwise direction. Installation and connectionen 3. Screw the lock nuts tightly against the housing using a WAF 17 wrench. 2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level. All appliance feet must stand firmly on the ground. In doing so, hold the foot tight and do not adjust its height. 4.7Connecting the appliance to the electricity supply Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Insert the mains plug of the appli- ance's power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 58. 2. Check the mains plug is inserted properly. 17 enFamiliarising yourself with your appliance 5Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance Familiarising yourself with your appliance 5.1Appliance You can find an overview of the parts of your appliance here. 3 4 56 2 7 7 1 On certain models, specific details such as the colour and shape may differ from those pictured. 1 Maintenance flap for the drain pump Page 41 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 18 Familiarising yourself with your applianceen 5.2Detergent drawer 1 Measuring aid for liquid detergent "Using a measuring aid for liquid detergent", Page 35 4 2 Compartment II: ¡ Detergent for main wash 3 ¡ Water softener ¡ Bleach ¡ Stain remover 3 Compartment : ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent 12 4 Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 2 3 1 1 4 1 Programmes Page 23 2 Programme selector Page 34 3 Display Page 20 4 Buttons 4 19 enDisplay 6Display Display The Display display shows the current settings, options or relevant information. Display 0:40 1 10h 1 7 kg 1 - 1400 90 1 Example Designation Programme duration/programme time remaining "Ready in" time Recommended load Spin speed Temperature Start/Pause Rinse Hold Description Approximate expected programme duration or programme time remaining. The programme end has been set and the remaining number of hours is displayed. "Buttons", Page 22 The maximum load capacity for the selected programme in kg. Set spin speed in rpm. "Buttons", Page 22 0= No final spin, only draining : Rinse Hold, no draining Set temperature in °C. "Buttons", Page 22 (cold) Start, cancel or pause ¡ Lights up: The programme is running and can be cancelled or paused. ¡ Flashes: The programme can be star- ted or continued. Programme status 20 Display End E:35 / -10 1 1 Example Displayen Designation Description End of programme Programme status Childproof lock ¡ lights up: The childproof lock is activated. ¡ flashes: The childproof lock is activated and the appliance has been operated. "Deactivating the childproof lock", Page 37 Prewash Prewash is activated. "Buttons", Page 22 varioSpeed Short wash activated. "Buttons", Page 22 Reminder to clean Flashes: Drum is dirty. Run the Drum the drum Clean programme for cleaning and caring for the drum and the outer tub. "Cleaning the drum", Page 39 Door ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. Tap ¡ No water pressure. ¡ The water pressure is too low. Error Error code, error display, signal. 21 enButtons 7Buttons Buttons The Buttons selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for "Programmes", Page 23. Button Start / Reload vario Speed Selection ¡ Start ¡ Cancel ¡ Pause ¡ Activate ¡ Deactivate Ready in 124 hours Temp. °C Spin 90 °C - 1400 3 sec. ¡ Activate ¡ Deactivate Prewash ¡ Activate ¡ Deactivate Description Start, cancel or pause the programme. Activate or deactivate a short washing programme. Note: Energy consumption increases. The washing result is not affected by this. Set the programme end. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Adjust the temperature in °C. Adjust the spin speed or activate (Rinse Hold). If is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactivated. The laundry remains in the water used for rinsing. Activate or deactivate the childproof lock. Disable the control panel to prevent unwanted or accidental operation. If the childproof lock is activated and the appliance has been switched off, the childproof lock remains activated. "Childproof lock", Page 37 Activate or deactivate prewash, e.g. for washing heavily soiled laundry. 22 8Programmes Programmes Below Programmes is an overview of the programmes. You can find information on the load and on the adjustable programme options. Tip: The laundry's care labels provide you with additional information on programme selection. "Care symbols on the care labels", Page 31 Programme Description Programme settings Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) 1400 90 Programmesen 1400 90 Cottons Wash hard-wearing items made from 7 cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activ- ate vario Speed. If vario Speed is activ- ated, the maximum load capacity is re- duced to 4 kg. Cottons Intensive Wash hard-wearing items made from 7 cotton, linen or blended fabrics. Energy-saving programme. Note: To save energy, the actual washing temperature may deviate from the set washing temperature. The washing performance meets legal requirements. 1 Programme setting 23 enProgrammes Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) 24 Programme Description Programme settings 1400 Eco 40-60 Easy Care Wash items made from cotton, linen or 7 blended fabrics. Note: Textiles which can be washed from 40 °C up to 60 °C as per the care symbol can be washed to- gether. The washing performance corresponds to the best possible washing perform- ance class according to the legal re- quirements. For this programme, the washing tem- perature is automatically adjusted de- pending on the load size, in order to achieve the best possible energy effi- ciency with the best possible washing result. You cannot change the washing temperature. Wash items made from synthetic or 4 blended fabrics. Mixed Fabrics Wash items made from cotton, linen, or 4 synthetic or blended fabrics. Suitable for lightly soiled laundry. 1 Programme setting 1200 1400 60 60 Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) Programme Description Programme settings 800 40 800 40 Delicate / Silk Wool Rinse Wash delicate, washable items made 2 from silk, viscose and synthetics. Use a detergent that is suitable for delic- ates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Hand- or machine-washable items that 2 are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool. Rinses and then spins the laundry, and then drains the water. Spin / Drain Spins and drains the water. If you only want to drain the water, activ- ate 0. The laundry is not spun. Dark Wash Wash dark-coloured and colour-intense 4 items made from cotton or easy-care fabric, e.g. jeans. Turn laundry inside-out before washing. 1 Programme setting 1400 1400 1200 Programmesen 40 25 enProgrammes Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) 26 Programme Description Programme settings 800 40 1200 Use liquid detergent. Lingerie Particularly delicate, washable items 1 made from synthetic fabrics, silk or Ly- cra, e.g. lacy negligees. Use a detergent that is suitable for delic- ates. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Drum Clean Cleaning and caring for the drum. Use this programme in the following cases: ¡ Before using the appliance for the first time ¡ If you regularly wash at temperatures of 40 °C or lower ¡ After a prolonged period of non-use Use washing powder or a detergent containing bleach. Halve the amount of detergent to avoid foaming. Do not use fabric softener. 1 Programme setting Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) Programme Description Programme settings 800 40 Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator will flash to remind you if you have not used a programme at 60 °C or higher for a long time. Outdoor Waterproof- Wash all-weather and outdoor clothing 1 ing with membrane technology and water- resistant equipment. Suitable for washing and then water- proofing. Use a detergent for outdoor fabrics. Use a waterproofing agent that is suit- able for machine-washing. Place the detergent for outdoor fabrics in compartment II in the detergent drawer and the waterproofing agent in the compartment. "Detergent drawer", Page 19 After-treat the laundry in accordance with the manufacturer's instructions. 1 Programme setting Programmesen 27 enProgrammes Prewash Spin (Rinse Hold) vario Speed Max. spin speed (rpm) 1 Max. temperature (°C) Max. load (kg) 28 Programme Description Programme settings 800 60 1200 40 Shirts Wash non-iron shirts and blouses made 2 from cotton, linen, synthetic or blended fabrics. Note: Use the Delicate / Silkprogramme to wash shirts and blouses made from silk or delicate fabrics. Rapid 15'/30' Wash items made from cotton, synthetic 4 or blended fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate vario Speed. The maximum load is reduced to 2 kg. 1 Programme setting Accessoriesen 9Accessories Accessories Use Accessories original accessories. These have been made especially for your appliance. Water inlet hose extension Pedestal with drawer Fixing brackets Longer water inlet hose Elbow Liquid detergent insert Use Order number Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m). WZ10131 Install the appliance at a WZWP20W raised height so that it can be easily loaded and unloaded. Improves the stability of WX975600 the appliance. Replace the standard water inlet hose with a longer hose (2.20 m). 00353925 Secure the water outlet 00655300 hose in place. Measure liquid detergent. 00637516 10Before using for the Beforeusingforthefirsttime first time Prepare the appliance for use. Beforeusingforthefirsttime 10.1Starting an empty washing cycle Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Turn the programme selector to Drum Clean. 2. Close the door. 29 enLaundry 3. Pull out the detergent drawer. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". 7. Start the first wash cycle or set the programme selector to Off to switch off the appliance. "Basic operation", Page 34 4. Pour washing powder into compartment II. To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 5. Push in the detergent drawer. 6. Press Start / Reload to start the programme. 30 11Laundry Laundry Laundry 11.1Preparing the laundry Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ets in your laundry before using the appliance. To protect your appliance and the laundry, prepare the laundry beforehand. Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips, Velcro fasteners, hooks and eyes Tie cloth belts, apron strings, etc. together or use a laundry bag. Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry, such as children's socks Laundryen Some stubborn or dried-in stains can be removed by washing several times Wash large and small items of laundry together Do not rub fresh stains but dab them with soapy water Separate items of laundry and shake them out 11.2Sorting laundry Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. To improve washing results and prevent discolouration, sort the laundry according to the following criteria before washing. Type of fabric and fibre Wash laundry of the same type of fabric and fibre together. Care symbols on the care labels Page 31 Description of the programmes Page 23 Whites Colours Wash new coloured items separately the first time you wash them. 11.3Degrees of soiling Degree of soiling Light Normal Heavy Soiling ¡ No dirt or stains are vis- ible ¡ Laundry has absorbed odours Dirt or light stains are visible Dirt or stains are clearly visible Examples Light summer clothing or sports clothing that has been worn for a just a few hours ¡ T-shirts, shirts or blouses are sweat-soaked or have been worn a few times ¡ Towels or bedding that has been used for up to one week Tea towels, baby items or work clothing 11.4Care symbols on the care labels Washing care symbols Symbol Washing process Normal Gentle Recommended programme Cotton Easy-Care 31 enDetergents and care products Symbol Washing process Particularly gentle Hand wash Not suitable for machine-washing Recommended programme Delicates/Silk for washing by hand Wool 12Detergents and care Detergentsandcareproducts products Detergents and care products Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. The manufacturer's instructions for use and dosage can be found on the packaging. Notes ¡ Only use liquid detergents that are self-flowing ¡ Do not mix different liquid deter- gents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have ex- pired or are highly congealed ¡ Do not use products containing solvents, caustic agents or volatile substances (e.g. bleach) ¡ Use dyes sparingly as salt may damage stainless steel ¡ Do not use bleaching agents in the appliance 12.1Detergent recommendation Detergent Fabrics Standard detergent Heat-resistant white with optical brighten- fabrics made from ers cotton or linen Detergent for colours Coloured fabrics without bleach or op- made from linen or tical brighteners cotton Detergent for col- Coloured fabrics ours/delicates without made from easy-care optical brighteners fabrics or synthetic materials Detergent for delic- Delicate fine textiles, ates silk or viscose Detergent for wool- Wool lens Programme Cotton Cotton Easy-Care Delicates/ Silk Wool Temperature From cold up to 90 °C From cold up to 60 °C From cold up to 60 °C From cold up to 40 °C From cold up to 40 °C 32 Detergents and care productsen Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2Detergent dosage The detergent dosage depends on: ¡ The amount of laundry ¡ Degree of soiling ¡ Water hardness You can find out how hard your water is from your local water company or measure it yourself using a water hardness tester. Water hardness Hardness range soft (I) medium (II) hard (III) Total hardness in mmol/ German degrees in °dH l 01.5 08.4 1.5 2.5 8.414 over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 45 kg. Soiling Water hardness: Soft/medium Water hardness: Hard/very hard Light 40 ml 55 ml Normal 55 ml 80 ml Heavy 80 ml 105 ml The dosages can be found on the manufacturer's packaging. ¡ Adjust the dosage to the actual load. 33 enBasic operation 13Basic operation Basicoperation Basic operation 13.1Switching on the appliance Turn the programme selector to a programme. 13.2Setting a programme 1. Set the programme selector to the required programme. "Programmes", Page 23 Adjust the programme settings. "Programmes", Page 23 Note: The programme settings are not saved permanently for the programme. 13.4Loading laundry Notes ¡ Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ¡ To prevent creasing, take note of the maximum load for the "Programmes", Page 23. Requirement: The laundry is prepared and sorted. "Laundry", Page 30 1. Open the door. 2. If necessary, adjust the programme settings Page 34. 13.3Adjusting the programme settings Requirement: A programme has been set. "Setting a programme", Page 34 34 Make sure that the drum is empty. 2. Load the laundry unfolded into the drum. 3. Close the door. Ensure that there is no laundry trapped in the door. 13.5Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measuring aid. 1. Press down on the insert and re- move the detergent drawer. 1 2 2. Insert the measuring aid. 3. Insert the detergent drawer. Basic operationen 13.6Adding detergent and care product Notes ¡ Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. ¡ Do not use the measuring aid for liquid detergent for gel detergents, washing powder, or if Prewash or "Ready in" time are activated. Requirement: Find out the optimum dosage for detergent and care product. Page 32 1. Pull out the detergent drawer. 2. Pour in detergent. "Detergent drawer", Page 19 3. If required, add the care product. 4. Push in the detergent drawer. 13.7Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start / Reload. a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows either the programme duration or the "Ready in" time. a After the programme has ended, the display shows: "End". 13.8Adjusting the "Ready in" time before the programme starts You can readjust the selected "Ready in" time before the programme starts. 1. Press Start / Reload. 35 enBasic operation 2. Press Ready in repeatedly until the display indicates the desired "Ready in" time. 3. Press Start / Reload. 13.9Soaking laundry Note: No additional detergent is required. The washing solution is then used for washing. 1. Start the programme. 2. To pause the programme, after ap- prox. 10 minutes, press Start / Reload. 3. To resume the programme, after the desired soaking time, press Start / Reload. 13.10Adding laundry Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Press Start / Reload. The appliance is paused and checks whether it is possible to add or remove laundry. Take note of the programme status. 2. Add or remove laundry. 3. Close the door. 4. Press Start / Reload. 13.11Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Press Start / Reload. 2. Open the door. 36 The appliance door remains locked for safety reasons if the temperature and water levels are high. If the temperature is high, start the Rinse programme. If the water level is high: Start the Spin or Drain programme. 3. Remove the laundry. 13.12Resuming the programme when the programme status is Rinse Hold 1. Set the Spin or Drain programme. 2. Press Start / Reload. 13.13Unloading the laundry Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Open the door. 2. Remove the laundry. 13.14Switching off the appliance 1. Turn the programme selector to Off . 2. Turn off the tap. 3. Wipe the rubber gasket dry and re- move any foreign objects. Childproof locken a The display shows . a The controls are locked. a The childproof lock remains active even after the appliance has been switched off. 14.2Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two 3 sec. buttons for approx. 3 seconds. So that the programme currently running is not cancelled, the programme selector must be set to the initial programme. a goes out in the display. 4. Leave the door and detergent drawer open so that residual water can evaporate. 14Childproof lock Childprooflock Secure Childprooflock your appliance against being operated unintentionally using the controls. 14.1Activating the childproof lock Press and hold the two 3 sec. buttons for approx. 3 seconds. 37 enBasic settings 15Basic settings Basicsettings You Basicsettings can configure the appliance to meet your needs. 15.1Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position End signal 2 Button signal 3 Drum cleaning 5 reminder Value 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) ON OFF Description Set the volume of the signal at the end of the programme. The volume of the audible signal emitted when the buttons are pressed. Activate or deactivate the reminder to clean the drum. 38 15.2Changing the basic settings 1. Set the programme selector to position 1. 2. Press Start / Reload and, at the same time, turn the programme selector to position 2. a The display shows the current value. 3. Set the programme selector to the required position. 4. To change the value, press Ready In. 5. To save the changes, switch off the appliance. 16Cleaning and servi- Cleaningandservicing cing To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully. 16.1Tips on appliance care Wipe down the housing and the control panel with nothing but water and a damp cloth. This ensures the parts of the appliance will remain clean and hygienic. Cleaning and servicingen Remove all detergent residue, spray residue or other residues immediately. Fresh deposits are easier to remove without leaving any residue. Keep the appli- This allows the ance door and residual water to detergent drawer dry, reducing open after use. odours in the ap- pliance. 16.2Cleaning the drum CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Drum Clean programme without laundry. Add washing powder. 16.3Cleaning the detergent drawer Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Pull out the detergent drawer. 39 enCleaning and servicing 2. Press down on the insert and re- move the detergent drawer. 1 5. Fit the insert and lock it into place. 2 3. Press out the insert upwards from below. 6. Cleaning the opening for the detergent drawer. 4. Clean the detergent drawer and insert with water and a brush, and then dry them. 7. Push in the detergent drawer. 16.4Descaling ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance. For this appliance, only use de- scaling agents that are available from the manufacturer's website or our after-sales service. 40 16.5Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. 1. Turn off the water tap. 2. Switch off the appliance. 3. Disconnect the appliance's mains plug from the power supply. 4. Open the maintenance flap. Cleaning and servicingen 6. Slide a sufficiently large receptacle under the opening. 7. Take the drain hose out of the holder. 5. Remove the maintenance flap. 41 enCleaning and servicing 8. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent solution. To allow the detergent solution to flow out into the container, remove the sealing cap. Cleaning the drain pump Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. Page 41 1. Since water may remain in the drain pump, remove the pump cap carefully. 9. Firmly press on the sealing cap. 2. Clean the interior, the thread on the pump cap and the pump housing. 3. Make sure that the impeller in the drain pump can be rotated. 4. Insert the pump cap and screw it on as far as it will go. 10.Insert the drain hose into the 90° holder. The handle on the pump cap must be in a vertical position. 42 5. Insert the maintenance flap and lock it into place. 2 Cleaning and servicingen 4. Clean the water outlet hose and si- phon connecting piece. 1 1 6. Close the maintenance flap. 16.6Cleaning the water outlet hose at the siphon 1. Switch off the appliance. 2. Disconnect the appliance's mains plug from the power supply. 3. Loosen the hose clamp and care- fully remove the water outlet hose. 5. Reattach the water outlet hose and secure the connection point using the hose clamp. Residual water may leak out. 16.7Clean the water inlet filters. Emptying the water inlet hose 1. Turn off the tap. 2. Set a programme, except for Rinse, Spin or Drain. 3. Start the programme and leave it to run for approx. 40 seconds. 4. Switch off the appliance. 5. Disconnect the appliance's mains plug from the power supply. 43 enCleaning and servicing Cleaning the filter on the tap Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty. 1. Remove the water inlet hose from the tap. 3. Connect the water inlet hose and check for leaks. 2. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty. "Emptying the water inlet hose", Page 43 1. Disconnect the hose from the rear of the appliance. 1 2 44 2. Use pliers to remove the filter. Cleaning and servicingen 3. Clean the filter with a small brush. 4. Reinsert the filter. 5. Connect the hose and check for leaks. 2 1 45 enTroubleshooting 17Troubleshooting Troubleshooting You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk. Fault The display goes out and Start / Reload flashes. "E:36 / -10" "E:36 / -25 / -26" Cause and troubleshooting Energy-saving mode is active Press any button. a The symbol lights up again. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. Drain pump is blocked. "Cleaning the drain pump", Page 41 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of 1 metre. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water hose. Connecting the appliance Drain pump is blocked. "Cleaning the drain pump", Page 41 46 Troubleshootingen Fault lights up. flashes. All other error codes. The appliance is not working. The programme does not start. Cause and troubleshooting The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow Page 43. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. The temperature is too high. Wait until the temperature has dropped. "Cancelling the programme", Page 36 Water level is too high. Start the Drain programme. Laundry is caught in the door. 1. Open the door again. 2. Remove any trapped laundry. 3. Close the door. 4. Press Start / Reload to start the programme. Door is not closed. 1. Close the door. 2. Press Start / Reload to start the programme. Malfunction Call the after-sales service. "Customer Service", Page 56 The mains plug of the power cord is not plugged in. Connect the appliance to the power supply. The circuit breaker is faulty. Check the circuit breaker in the fuse box. There has been a power cut. Check whether the lighting in your kitchen or other appliances are working. You have not pressed Start / Reload. Press Start / Reload. Door is not closed. 1. Close the door. 2. Press Start / Reload to start the programme. Childproof lock is activated. 47 enTroubleshooting Fault The programme does not start. Cause and troubleshooting "Deactivating the childproof lock", Page 37 Ready in is activated. Check whether Ready in is activated. "Buttons", Page 22 Laundry is caught in the door. 1. Open the door again. 2. Remove any trapped laundry. 3. Close the door. 4. Press Start / Reload to start the programme. The door cannot be opened. is activated. Continue the programme by selecting Spin or Drain and pressing Start / Reload. "Resuming the programme when the programme status is Rinse Hold", Page 36 The temperature is too high. Wait until the temperature has dropped. "Cancelling the programme", Page 36 Water level is too high. Start the Drain programme. Power failure. Open the door using the emergency release. "Emergency release", Page 54 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. Drain pump is blocked. "Cleaning the drain pump", Page 41 is activated. Continue the programme by selecting Spin or Drain and pressing Start / Reload. "Resuming the programme when the programme status is Rinse Hold", Page 36 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of 1 metre. Detergent dosage is too high. 48 Troubleshootingen Fault Cause and troubleshooting The water is not drain- Immediate measure: Mix one tablespoon of fabric ing. softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water hose. Connecting the appliance Water is not flowing in. Detergent is not being dispensed. You have not pressed Start / Reload. Press Start / Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow Page 43. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. The spin cycle runs several times. The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault no action required. The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required. Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault no action required. 49 enTroubleshooting Fault Cause and troubleshooting No water is visible in the drum. Water is below the visible area. Not a fault no action required. Do not add any extra water to the appliance while it is operating. Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault no action required. Residual water is present in the compartment . Insert in compartment is blocked. "Cleaning the detergent drawer", Page 39 Vibrations and movement of the appliance whilst spinning. Appliance is not correctly aligned. Aligning the appliance The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance Transit bolts have not been removed. Removing the transit bolts Drum does not turn, Load detection is active. water does not flow in. Not a fault no action required. Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. High spin speed not reached. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. 50 Troubleshootingen Fault The spin programme does not start. Rushing, hissing noise. Loud noises during the spin cycle. Banging noises, rattling in the drain pump. Slurping, rhythmical suction noise. Creasing. Cause and troubleshooting Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Water is flushed under pressure into the detergent drawer. Not a fault normal operating noise. Appliance is not correctly aligned. Aligning the appliance The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance Transit bolts have not been removed. Removing the transit bolts Foreign bodies have got into the drain pump. "Cleaning the drain pump", Page 41 The drain pump is active, the detergent solution is pumped out. Not a fault normal operating noise. The spin speed is too high. The next time you run a wash cycle, set a lower spin speed. The load is too large. The next time you run a wash cycle, reduce the amount of laundry being loaded. The wrong programme is selected for the type of fabric. Select the programmes that are suitable for the type of fabric. "Programmes", Page 23 51 enTroubleshooting Fault Cause and troubleshooting Detergent or fabric Too much detergent/fabric softener in the detergent softener drips off the drawer. seal and collects on When dosing liquid detergent and fabric softener, the door or in the seal observe the marking in the detergent drawer and fold. do not dose above this. The spin result is not satisfactory. The laundry is too wet/too damp. A low spin speed is selected. The next time you run a wash cycle, set a higher spin speed. Start the Spin programme. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are not kinked or trapped. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly. Connect- ing the water inlet hose 2. Tighten the screw connection. 52 Troubleshootingen Fault Cause and troubleshooting Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose. Water outlet hose is not connected correctly. Connect the water outlet hose correctly. Water out- let connection types Odours have formed in the appliance. Humidity and detergent residue may promote the formation of bacteria. "Cleaning the drum", Page 39 If you are not using the appliance, leave the door and detergent drawer open so that residual water can evaporate. 53 enTransportation, storage and disposal 17.1Emergency release Releasing the door Requirement: The drain pump is empty. Page 41 1. ATTENTION! Escaping water may cause material damage. Do not open the door if you can see water through the glass. Pull the emergency release downwards with a tool and release. 5. Drain the remaining detergent solution. "Cleaning the drain pump", Page 41 6. Detach the hoses. 18.2Inserting the transit bolts Secure the appliance for transportation using transit bolts in order to prevent damage. 1. Remove the four cover caps. If necessary, use a screwdriver to remove the cover caps. a The door lock is released. 2. Insert the maintenance flap and lock it into place. 3. Close the maintenance flap. 18Transportation, stor- Transportation,storageanddisposal age and disposal You can find out here how to prepare Transportation,storageanddisposal your appliance for transportation and storage. You will also find out how to dispose of old appliances. 18.1Removing the appliance 1. Turn off the tap. 2. "Emptying the water inlet hose", Page 43. 3. Switch off the appliance. 4. Unplug the appliance's mains plug. Keep the cover caps. 2. Insert the four sleeves. 54 3. Insert all screws into the four transit bolts and tighten slightly. 4. Insert the power cord into the holder and tighten all four screws for the transit bolts with a WAF 13 wrench . 5. Insert the hose into holder. 18.3Using the appliance again Remove the transit bolts. Transportation, storage and disposalen 18.4Disposing of old appliance Valuable raw materials can be reused by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. 55 enCustomer Service 19Customer Service CustomerService If you have any queries on use, are CustomerService unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. You can solve many problems yourself by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service. With any warranty claims, we will make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired. Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. 19.1Product number (E-Nr.) and production number (FD) You can find the product number (ENr.) and the production number (FD) on the appliance's rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance flap. ¡ On the rear of the appliance. Make a note of your appliance's details and the Customer Service telephone number to find them again quickly. 56 Consumption valuesen 20Consumption values Consumptionvalues The Consumptionvalues following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicative only and were determined in accordance with the applicable standard EN60456. Programme Load (kg) Programm e duration (hr:min )1 Energy consumption (kWh/ cycle)1 Water consumption (l/ cycle)1 Max- Spin imum speed temper- (rpm)1 ature (°C) 5 mins1 Residual moisture (%)1 Eco 40-602 7,0 3:20 1,048 58,0 45 1400 51,00 Eco 40-602 3,5 2:38 0,584 43,0 38 1400 53,00 Eco 40-602 2,0 2:33 0,292 30,0 24 1400 57,00 Cot- 7,0 tons 20 °C 2:59 0,290 80,0 23 1400 53,00 Cot- 7,0 tons 40 °C 2:59 1,050 80,0 44 1400 53,00 Cot- 7,0 tons 60 °C 2:59 1,300 80,0 56 1400 53,00 Cot- 7,0 tons 40 °C + Prewash 3:29 1,070 80,0 44 1400 53,00 Easy 4,0 Care 40 °C 2:29 0,770 63,0 43 1200 30,00 Mixed Fab- 4,0 rics 40 °C 1:00 0,620 44,0 41 1400 55,00 2,0 Wool 30 °C 0:41 0,220 40,0 22 800 25,00 1 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature, type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the selected additional functions, the actual values may deviate from the stated values. 2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Regulation with cold water (15 °C). 57 enTechnical specifications 21Technical specifica- Technicalspecifications tions Facts and figures for your appliance Technicalspecifications can be found here. Appliance height 85,0 cm Appliance width 60,0 cm Appliance depth 55,0 cm Weight 65 - 70 kg1 Maximum load 7 kg Mains voltage 220 - 240 V, 50 Hz Minimum in- 10 A stallation protection Rated power 2300 W Power consumption ¡ Off mode: 0,12 W ¡ Left-on mode: 0,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm ter inlet hose Length of the wa- 150 cm ter outlet hose Length of the power cord 210 cm 1 Depending on the appliance specifications More information about your model can be found online at https://energylabel.bsh-group.com1. This web address is linked to the official EU EPREL product database. At the time of printing its web address had not yet been published. Please then follow the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively you can also find the model identifier in the first line of the EU energy label. 1 Only applies to countries in the European Economic Area 58 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001507302* 9001507302 (010217) en