5 He will book orders directly on our DSA portal through his mobile phone or Laptop. Customer will get a direct payment link through which he/she can make direct payment to KENT. DSA will be able to track status of order (Payment/Dispatch etc) through DSA portal. The orders will come directly from the customer and any order should not be from Channel Dealers.
Appointment of Direct Sales Agent (DSA) to sell KENT products. 1. 2. FEATURES OF DSA SCHEME. No stocking by DSA. No Investment by DSA. Order Procurement by DSA. Order Execution by KENT.
Appointment of Direct Sales Agent (DSA) to sell KENT products 1 2 FEATURES OF DSA SCHEME No stocking by DSA No Investment by DSA Order Procurement by DSA Order Execution by KENT Direct payment collection by KENT Monthly credit of commission to DSA 3 ROLE OF DSA Responsible to create his own leads by contacting prospective customer's on phone calls or WhatsApp/Email marketing. He will explain the features of the product to the customer and book orders. He will contact customers on WhatsApp, Facebook etc and send them KENT product details, videos and convince customers to buy KENT products The price at which DSA will book order would be slightly lower than market price so that customer is convinced that he/ she has got a discount (even competing with online price). This will be explained later 4 ROLE OF DSA He will book orders directly on our DSA portal through his mobile phone or Laptop. Customer will get a direct payment link through which he/she can make direct payment to KENT. DSA will be able to track status of order (Payment/Dispatch etc) through DSA portal. The orders will come directly from the customer and any order should not be from Channel Dealers. 5 How to Submit Application Prospective DSA can open URL https://www.kent.co.in/dsa/ and go through DSA scheme details. He/she can submit the online form which requires basic details. Each application is reviewed and further a brief interview is conducted. 6 DSA Selection FLOWCHART DSA applicant Submits the DSA form on Kent portal KENT will conduct interviews with applicants Is DSA No Approved? Yes DSA starts Marketing DSA Code is allotted. To assist him, one KENT representative is also assigned. Zoom training on DSA concepts? Application is rejected DSA Registration details are shared to update Yes bank details, PAN, GSTIN etc. Applicant wants to Continue No 7 HOW DSA WILL CONVINCE CUSTOMERS DSA will reach-out to his/her friends/family/customer about KENT product DSA will be provided with promotional articles on DSA portal which he/she can use to share on their Facebook/WhatsApp/Email etc. He/she will contact his reference through phone call and share the product presentation with them on WhatsApp / Facebook/ Email After this, he/she will convince them to have Zoom call/ WhatsApp Call and give a full description of the product He/she will share the Product Videos & Product Brochures with the prospective customer and confirm the order 8 DSA will convince the customer to buy KENT Product DSA ORDER PROCESS FLOW DSA will book order on the DSA Portal https://order.kent.co.in Link will be shared to customer on Mobile/Email Address Customer Pay Through UPI, Debit/Credit Cards etc. Order is Rejected No Payment by Customer *Commission will be Paid to DSA on Monthly Basis Dispatch status will be available to DSA in DSA Portal Customer will receive the product at mentioned address. Installation is done by KENT Yes Order will be executed by KENT from Nearest Warehouse *DSA Commission: Difference between Selling price and DSA price will be commission of DSA. For example DSA price of Induction Coo9ktop is 2,000/- . If DSA books the order at 2,500/- then his/her commission will be 500/- for this order Products Offered for Sales to DSA 10 11 12 13 Earnings of DSA · DSA commission for each order would be order price from customer less DSA Price · Sometimes DSA may not able to get orders at Normal Selling Price and may have to offer additional discounts · In such cases, DSA commission will get reduced. Hence it is advisable to not offer too much discounts. · Note that no order will be entertained which is having a margin of less than 5% from the DSA price as we want DSA to earn more commission. · Further to boost earnings of DSA, we are offering a monthly incentive scheme which will be over and above Monthly DSA commission. Monthly DSA Incentive Scheme Monthly Turnover of 0 to 1 Lac : No incentive Monthly Turnover of 1 Lac to 2 Lac : 4% of turnover Monthly Turnover of 2 Lac to 3 Lac : 5% of turnover DSA earnings = Monthly DSA Commission + Monthly Incentive 14 FAQs 15 1. What to do if the customer wants to pay in cash? DSA can take the cash from the customer and then deposit the order amount from his bank account. 2. What is the minimum price he can sell the product? The minimum selling price would be 5% above the DSA price. Any order below this price will not be executed. However, it is advised to sell the product at the highest possible price (below MRP) so that DSA generates maximum commission. 3. How much time will it take for the Kent Product to reach the customer? The product will be dispatched within 24hrs after the payment has been received and confirmed by the bank from the nearest KENT depot. Order dispatch details will be shared with the customer as well as DSA. The same can also be tracked in the DSA portal. Generally product should reach with-in 72 hours. 4. How to get the product installed and serviced? The customer needs to call on the KENT helpline number 92-789-12345 to get the product installed. 5. If someone wants physical demo of products before purchase, how DSA can arrange it? Each DSA will be linked to one KENT salesperson. Details of Kent Salesperson will be available in the DSA portal also. DSAs can coordinate with the designated Salesperson to arrange the physical demo of product at customer's house. 16 6. Can a special price will be given for bulk orders ? DSAs can contact assigned KENT employee to get special pricing for bulk orders if possible. 7. When DSA will get his sales commission? DSA commission will be paid on a monthly basis by 15th of subsequent month. 8. What deduction will be made on commission earned by DSA? TDS @3.75% will be deducted from the monthly commission 9. Do DSA need to raise the invoice to get the commission? No invoice is required for DSA who are not under GST. However, Invoice is required from the DSA's who are under GST. 10. Whom shall I call if I have queries which can't be addressed by assigned Kent Salesperson to me? Please call 01203075040 or drop a mail to dsahelp@kent.co.in for any query 17 Thank You! 18Microsoft PowerPoint for Office 365