Manuals+

TSAPI for Avaya Communication Manager Programmer's Reference

This document serves as a comprehensive programmer's reference for TSAPI (Telephony Services API) specifically designed for Avaya Communication Manager. It is part of the Avaya Aura® Application Enablement Services suite, providing developers with the essential tools and information to integrate custom applications with Avaya's robust communication platforms.

The reference details the TSAPI specifications, enabling developers to leverage Avaya's telephony features for enhanced business solutions. It covers various aspects of TSAPI programming, from basic setup and usage to advanced control services and event handling.

Key Content for Developers

  • Detailed TSAPI specifications and programming tips.
  • Guidance on control services, including stream management and CSTA requests.
  • Information on event reporting, handling, and various event types.
  • Exploration of Avaya TSAPI Service Private Data and its versions.
  • Comprehensive coverage of Call Control Service Groups and Set Feature Service Groups.
  • Details on Query Service Groups for retrieving system and device information.
  • An overview of Snapshot and Monitor Service Groups.

Resources and Support

For the most current versions of documentation, updates, and support, developers are encouraged to visit the Avaya Support website.

Avaya Support: https://www.avaya.com/support

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