Hearing and Learning: Back to School with Phonak (Sept 2020)
Welcome and house keeping · Follow up Email: - You will receive a follow up email with your Attendance Certificate and a PDF of the slides within a week. · Mics and Videos: - All participant mics are muted and we are not using video to save bandwidth · Multi-Media box: - Find Live Captioning here · Chat Box: - Direct questions to "ALL PANELISTS" - Share your reflections and ideas as you participate - We will look for your chats along the way! - You won't see each other's comments we'll address them All Panelists · Screen size: - You can make the presentation full screen, or by moving your mouse to the far right of the screen, you'll have the ability to zoom in and out on a slide. Find all resources referenced in this presentation: https://www.phonakpro.com/us/en/tr aining-events/other- training/pediatrics/pediatricevents/past-events/bts-2020.html CEU documents will be emailed from CVENT within 2 weeks of your event In the Chat box Who is with us today? Name, where you work, a fun fact about you! All Panelists: Lisa here, and I'm with Phonak. In COVID times, I am eating way too much chocolate! Hearing and Learning: Diverse teaching methodologies Hearing and Learning in 2019 vs 2020 2019 2020 vs Thinking outside the box Teachers from Waukesha County Special Ed Co-Op "This is what I have done with my Pass-arounds. We have not knocked out anyone yet and the kids love it." In the Chat box, tell us: What successes have you had despite COVID challenges? To Everyone: "Got my equipment checked out! I'm ready to help the students in this new set up!" Over 45 year commitment · Passionate about helping kids · Invest in research and evidenced-based solutions to make it easier for you · Partner with Industry Leaders in Pediatrics · Host international pediatric conferences From cradle to career, Phonak partners with you to help young people live a life without limits Together with Phonak..... I GOT THIS! Agenda 1. Meet your Phonak support team 2. Hearing and Learning: Roger in Education 3. COVID-19 Considerations 4. Vignettes 5. Resources Meet your Phonak support team Our peds field team Sarah Benner Pediatric Territory Manager AK, N CA, ID, MT, OR, WA and WY x 9648 Stacy Michels Pediatric Territory Manager Il, IA, KS, MN, NE, ND, SD, and WI x 5171 Dana Ulakovic Pediatric Territory Manager CT, ME, MD, MA, NH, NC, RI, VT, VA and DC x 9568 Evan Claytor Pediatric Territory Manager DE, NJ, NY, E PA x 9635 Kathryn Pegan Pediatric Territory Manager AL, FL, GA, MS, SC W. TN AND PR x 9778 Morgan White Pediatric Territory Manager IN, KY, MI, OH, W. PA, E. TN and WV x 9524 Lisa Dyre National Pediatric Clinical Trainer / Territory Manager AR, LA, MO, NM, OK and TX x 9632 Patty Shappell Pediatric Territory Manager AZ, CO, HI, NV, UT, S. CA and Guam x 5003 Cybill Johnson Pediatric Inside Sales Manager x5293 Director of Pediatric Sales Dawn Aerts Director of Pediatric Sales x5275 Your Phonak School Desk Important Phone Numbers 888-777-7316 School Desk option 1 Customer Service Audiology Tech Support option 2 800-679-4871 Consumer questions on Bluetooth and Roger connectivity Tech Support School Desk email contact information Provides faster service and better order tracking · schoolquotes@phonak.com email exclusively for quote requests · schoolorders@phonak.com email exclusively for orders · schoolhelpdesk@phonak.com all other questions and needs Hearing and Learning: Roger in Education Education is so much more than lecture teaching Interactive class discussions and group collaboration have been found to represent over 40% of a student's learning opportunities in school Work Lecture by in pairs other student 6% 4% Discussion in small groups 10% Lecture by teacher 24% 28% Class discussion 28% Invididual work Discussion in small groups Class discussion Work in pairs 44% Lejon, A.K. (2013). Inclusion or exclusion: Children with hearing loss, are they really integrated into the classroom? White paper. http://www.comfortaudio.com/cms/documents/pdfupload/archive/inclusionorexclusion_1408630969.pdf Also, multimedia devices are being used more frequently in schools 79% of surveyed schools reported use of smart devices such as tablets in school. Ofcom. (2019). Children and parents: Media use and attitudes report 2018. Retrieved from https://www.ofcom.org.uk/research-and-data/ media-literacy-research/childrens/children-and-parents-media-useand-attitudes-report-2018, accessed August 19th, 2019. Roger offers a variety of solutions to support diverse teaching methodologies and needs Roger Touchscreen provides versatility with lanyard mode for lectures and small group mode for group discussions and activities Roger Multimedia Hub gives easy access to audio-visual technologies used by the class or by an individual student. The benchmark Simplify modern learning The benchmark Roger Pass-around mic ensures all students can be involved in the discussions, learn incidentally, and stay engaged Roger Digimaster 5000 / 7000s improve acoustic environments by providing soundfield amplification of speech sounds Roger offers full compatibility and full flexibility Full Compatibility Roger is the only technology in the market that provides full compatibility to multiple hearing aid brands and cochlear implants. Full Flexibility Roger supports multiple teaching approaches and styles thanks to the Roger system consisting of a variety of products and solutions. Hearing aids: Marvel & Paradise · Fantastic sound processing Kids hear great! · RogerDirect feature No Roger receivers to attach: Simply install for easy access to Roger! · Universal Bluetooth connectivity Easy Classic Bluetooth connections to so many multimedia device such as tablets used in the school RogerDirectTM So simple and easy! World's First Roger Installer Part Number 055-3033 No charge Roger X Part Number 052-3113-X02P5 Charges apply Roger receiver overview Roger 18 Roger 19 Roger X Roger MyLink ComPilot (I or II) with Roger X Roger 17 Roger 20 Roger 21 Roger Focus Hearing and Learning A key element of learning is hearing Modern curriculum includes collaboration and discussion as well as lecture style teaching Phonak has solutions to help even the auditory playing field for all students COVID-19 Considerations COVID-19: Changed our World Personal increases in stress and worry: Employment uncertainties Added responsibilities with children and family at home Food and shelter insecurities Professional challenges for Ed Auds, TDDH, TODs: Infection control Masks and distance impact communication and learning Multi-scenario landscape Multi-professional landscape Keep calm and ... · Wash your hands · Don't touch your face · Social distance · Wear a mask For more info: CDC Guidelines (add logo) Scenarios for learning In person Lectures, multimedia, multi-sensory Virtual Reliance on reading, technology, parent involvement Hybrid All the above, plus, equipment going back and forth, parent involvement Snapshot of the 15 largest school districts in the country Source: Education Weekly https://www.edweek.org/ew/section/ multimedia/school-districtsreopening-plans-a-snapshot.html No matter your learning style, everyone wants to know about ... Infection control and cleaning Masks How to disinfect Roger Phonak continues to recommend water-based disinfectant solutions or 70% isopropanol solutions on their devices. While new additions to EPA approvals are being made regularly, the R&D teams at Sonova do not have test results to specify how unique sterilization agents may degrade its devices: this is true for both `normal' sanitization cadences and the increased cleaning standards due to COVID-19. That said, a certain amount of "wear and tear" should be expected on surfaces. Resources: · COVID-19 Guidelines for sanitizing Roger products in classrooms · How-to disinfecting different types of hearing devices Specific products from the EPA's List-N · In context of the above, and according to the EPA's criteria, these following are safe cleaning agents for our products. · Our local team knows that schools and pediatric clinicians only have minutes to disinfect devices, so cleaning solutions that have short contact times are important! EPA Registration Number Active Ingredient(s) 70144-2 9480-4 Quaternary ammonium; Isopropanol (Isopropyl alcohol) Quaternary ammonium; Isopropanol (Isopropyl alcohol) 10492-4 Quaternary ammonium; Isopropanol (Isopropyl alcohol) Product Name Opti-Cide 3® Wipes Company MicroScientific LLC To kill SARS-CoV2 (COVID-19), follow disinfection directions for the following virus(es) Rotavirus; Rhinovirus Contact Time (in minutes) Formulation Type 3 Wipe Surface Types Hard Nonporous (HN) Use Sites Healthcare; Institutional Super SaniCloth Germicidal Disposable Wipe Discide Ultra Disinfecting Towelettes Professional Disposables International Inc Rhinovirus 39; Adenovirus Oaktree usually carries this Palmero Healthcare LLC Adenovirus Type 2 2 Wipe 1 Wipe Hard Nonporous (HN); Food Contact PostRinse Required (FCR) Healthcare; Institutional Hard Nonporous (HN) Healthcare; Institutional; Residential Emerging Viral Pathogen Claim? Yes Yes Yes Date Added to List-N 4/9/2020 3/19/2020 6/11/2020 Other options But if you're not looking for a specific product with a registered EPA #, there are easy to get, inexpensive cleaners. Description 70% isopropanol Buy at the store When discussing hand sanitization, the CDC says using this in hand sanitizer and washing for 20 seconds is effective. Example A Example B FOR PHONAK PRODUCTS USE 70% Alcohol that is Isopropyl only Equate 70% Isopropyl Alcohol Prep Pads, 32 Oz CVS Health Isopropyl Rubbing Alcohol 70% Wipes, 40CT Simple and inexpensive alcohol prep pads and wipes meet both the CDC's guidance for cleaning electronics and input from Phonak. C&C Cleaning tissues Part # 098-0012 Cost $3.99 A commonly used disinfectant wipe for hearing systems and earmolds *contains Quaternary ammonium Touchscreen Mic and lanyards Attaching and removing the lanyard: Simply click the lanyard into slots on the back of the Touchscreen Mic. To remove: press the button on the back and pull down on the microphone at the same time. Touchscreen Mic lanyard [055-3005] Roger inspiro lanyard [004-3179-001] Roger Select lanyard [055-0329] Roger Pen lanyard [052-3198] Lanyards are $5 each Roger and masks Roger use while wearing a face mask will provide the known benefits of Roger for hearing in noise and over distance Sound quality may be perceived differently as a result of highfrequency attenuation · Type of mask worn · The position of the mask · The speaker's voice Internal tests with Roger Touchscreen Mic · Lanyard/lapel mode is less impacted by the presence of a face mask than a boom microphone · Wear the boom mic outside of the mask an inch away from the mask to avoid noisy contact cues Extra counseling may be in order to help patients cope with the loss of visual cues Touchscreen Mic and a Boom mic Belt Clip: Use with optional boom mic only Picture Descriptions: Back view of the Touchscreen Mic with the belt clip / belt clip alone / Touchscreen Mic plus belt clip and boom mic side view Part numbers: Belt Clip 004-4031 Boom Mic 055-3009 PPE: A guide for wearing masks with hearing aids Don't lose the hearing aids · Hearing aids first, mask second - Elastic secures the hearing aids · Remove the mask slowly and carefully - Important for infection control - Limits hearing aid loss · Use sweatbands, headbands or hats - Safety pins or Buttons can be placed on both sides of a sweatband or hat Face masks can be scary for kids Make it fun by implementing some creative ideas! · Have their favorite toy wear a mask · Dress up as a superhero with mask · Make a mask together - Use a fun print or design - Use a bandana or a scarf - Guidelines available at www.cdc.gov · Watch online books and videos to lighten the topic Phonak PPE Supplies Product Disposable Masks Disposable Gloves (S, M, L) Hand disinfection gel (8 oz) Alcohol wipes Safety Glasses D-Dry+ Part Number and cost 021-1500 021-1482, 021-1483, 021-1484 021-1479 021-1485 021-1481 098-051100011 cost $31 $20 $5 $9 $5 $79 3 ways to get PPE supplies for school: · Emailing schoolorders@phonak.com · Calling Customer Care at 1-800-777-7333 · Visiting the Phonak Store Face masks attenuate high frequency speech · Masks behave as a low-pass filter, attenuating frequencies above 2000 Hz Figure reprinted with permission from Goldin, Weinstein, & Shiman (2020) · Differences between "no mask" and "mask" conditions ranged from: 3-4 dB SPL (simple mask) up to 12 dB SPL (N95 masks) 2000 Hz 7000 Hz · Attenuation of the signal will impact Signal to Noise Ratio (SNR) Figure reprinted with permission from Goldin, Weinstein, & Shiman (2020) Goldin, A., Weinstein, B.E., & Shiman, N. (2020). How do medical masks degrade speech perception? Hearing Review, 27(5), 8-9. Retrieved from https://www.hearingreview.com/hearing-loss/health-wellness/how-do-medical-masks-degradespeech-reception on May 11th, 2020. Questions that you may be asking yourself Does my student need more than just a hearing aid? How can communication be improved when I wear a mask? How can I keep physical distance and still communicate effectively? My student struggles when there are less visual cues, what to do? Choosing between sound cues and visual cues · Visual speech cues are highly important, and more so when the acoustic signal is degraded1 · Transparent masks found to attenuate high-frequency sounds more than non-transparent masks, further degrading speech2,3 · Transparent masks play an important role in maintaining access to the mouth2 - Aid listeners with lipreading and other noverbal cues, such as emotion · Preserve both visual cues and high-frequency sounds, when a talker wears both a clear mask and wireless microphone technology3 1Stacey, P., Kitterick, P., Morris, S., and Sumner, C. (2016). The contribution of visual information to the perception of speech in noise with and without informative temporal fine structure. Hearing Research. 336, 17-28. 2Atcherson, S.R., Finley, E.T., McDowell, B.R, & Watson, C. (2020). More Speech Degradations and Considerations in the Search for Transparent Face Coverings During the COVID-19 Pandemic. Audiology Today July/August 2020. Retrieved from https://www.audiology.org/audiology-today-julyaugust-2020/online-feature-morespeech-degradations-and-considerations-search on August 21, 2020. 3Corey, R.M., Jones, U., & Singer, A.C. (2020). Acoustic effects of medical, cloth, and transparent masks on speech signals. Innovation in Augmented Listening Technology. Retrieved from https://publish.illinois.edu/augmentedlistening/face-masks/ on August 21, 2020. Roger and masks How does the loss of high frequency information caused by a face mask affect the benefit of using a Roger microphone for individuals with hearing loss? Study design · 17 adult participants, average age 69.7 years · Moderate to severe hearing loss 250 0 Frequency (Hz) 500 1000 2000 3000 4000 6000 8000 · RogerTM Touchscreen Mic with Audéo P90 in three conditions: 10 20 - No face mask 30 Threshold (dB) - Cloth mask 40 50 - ClearMaskTM 60 70 80 · Speech presented via talking KEMAR, placed 6 ft (~2 m) 90 away from participant 100 110 · Diffuse cafeteria noise at 70 dBA 120 - Determine Signal to Noise Ratio (SNR) at which participants achieved 50% words correct (SNR50) Taylor, D. & Seitz-Paquette, K. (2020). The masking dilemma: Helping patients communicate during COVID-19. Phonak Field Study News. Retrieved from www.phonakpro.com/evidence , accessed September 3rd, 2020. Results: Hearing aids with masks Speech perception with hearing aid alone: · Cloth mask significantly worse than no mask (p = 0.046) · Statistically no difference with ClearMaskTM from no mask position Taylor, D. & Seitz-Paquette, K. (2020). The masking dilemma: Helping patients communicate during COVID-19. Phonak Field Study News. Retrieved from www.phonakpro.com/evidence , accessed September 3rd, 2020. Results: Masks do not impact the benefit of Roger technology Speech perception with hearing aid & Roger: · ~20 dB Signal to Noise Ratio (SNR) benefit · Roger benefit is not reduced by use of a face covering Taylor, D. & Seitz-Paquette, K. (2020). The masking dilemma: Helping patients communicate during COVID-19. Phonak Field Study News. Retrieved from www.phonakpro.com/evidence , accessed September 3rd, 2020. ClearMaskTM · The ClearMaskTM used in this study · has soft foam seals on the chin and just above the nose. · has a clear plastic panel that is open on both sides. · When measuring Real Ear output of the hearing aids while listening to ISTS through the ClearMask, · a slight high frequency attenuation was observed. · a boost at approximately 1kHz was observed. The hard panel and open sides of the mask appear to create a resonator that boost 1kHz. · The open sides and 1 kHz boost may explain · the lack of an effect on speech perception without Roger · the trend toward increased benefit with Roger. Taylor, D. & Seitz-Paquette, K. (2020). The masking dilemma: Helping patients communicate during COVID-19. Phonak Field Study News. Retrieved from www.phonakpro.com/evidence , accessed September 3rd, 2020. Photo taken from www.theclearmask.com Do patients need a dedicated mask program? How can we compensate for the loss of high frequencies due to wearing masks when fine tuning hearing aids? *The figure above shows high frequency attenuation of a surgical mask, which aligns with previous literature (Weinstein et al. 2020). Pediatrics and Roger · Manual programs may not be suitable for children most of the time · Using Roger will still provide pediatric clients access to critical speech sounds throughout their day. Summary of COVID-19 considerations In-person learning, virtual learning, and perhaps hybrid learning situations may all be used this school year and all will have unique hearing needs for ALL students Be prepared with knowledge on infection control and sanitization procedures to build confidence with the educators who will need to use Roger equipment to overcome issues with communication due to masks Know what hearing equipment your students will have - both at school and at home - to access the curriculum, ex. · Working hearing aids · Streaming accessories and/or Roger · Cables and splitters, listening tubes, earbuds for the parents, external mic for student Determine how you and the parent can equally contribute to the child's listening success Create their IEP to be sure they have multiple options for learning and engaging with the lessons, educators and peers Vignettes Three Case Studies In-person: Normal hearing students In-person: Student with hearing aids Virtual: Student with hearing aids In the Chat box What solutions would you start with? In-person: Normal hearing students Meet Mrs. Jones a third grade teacher Mrs. Jones knows it will be tough to keep the students on task during these times as: · Kids in masks · Desks are 6 feet apart - no quad style · She'll be wearing a mask and maybe even a facial shield · Front of room, lecture style mode no moving around the class · Lots of content has been put into multimedia presentations for ease of carry over to remote learning In-person: Mrs. Jones' concerns Hearing and Masks: Will students be able to hear her and each other well enough? Helping Eric Hear: She will have Eric, a student with hearing loss, in her class this year: How can she be sure he has everything he needs to hear her and the others? Vocal Strain: Will she lose her voice as be prone to illness as she tries to be heard while socially distancing and wearing a mask? The research supports her concerns: 1. A third graders needs a signal to noise ratio of + 12.5 to achieve 95% speech intelligibility in noisy conditions 2. Students with hearing loss struggle more than their typically hearing peers in noise and at a distance 3. Teachers are at risk for vocal disorders J S Bradley , H Sato J Acoust Soc Am 2008 Apr; 123 (4):2078-86 doi: 10.1121/1.2839285 The intelligibility of speech in elementary school classrooms Appleton-Huber, J., Bacic, L., & Venkatesan, A. (2018). Phonak Compendium. A review of soundfield amplification systems. Retrieved from https://www.phonakpro.com, accessed August 19, 2019. Keidar, A., & Mathers-Schmidt, B. (1993). International Journal of Language & Communication Disorders, 28(2), 177185. Vocal attrition in teachers: survey findings. Retrieved from https://doi.org/10.3109/13682829309041465 , accessed August 27,2020. Sliwinska-Kowalska, M., Niebudek-Bogusz, E., Fiszer, M., Los-Spychalska, T., Kotylo, P., Sznurowska-Przygocka, B., & Modrzewska, M. (2006). Folia Phoniatrica et Logopaedica, 58(2), 85101. The Prevalence and Risk Factors for Occupational Voice Disorders in Teachers. Retrieved from https://doi.org/10.1159/000089610, accessed August 27, 2020 In the Chat box What solutions would you start with? onsider Mrs. Jones' concerns: Students will have increased difficulty hearing teacher Students will have increased difficulty hearing each other Vocal strain and increased communication stress can affect everyone Roger to the rescue! Improve the signal to noise ratio so everyone can hear Add a Roger Soundfield system. It's adaptive and can handle the changing noise levels of the classroom (Digimaster 5000) Use an inexpensive yet acoustically sophisticated mic Use the Roger Touchscreen Soundfield mic Help kids understand each other during discussion Add Roger Pass-around Microphones Classroom amplification systems Improves speech understanding up to 50% for normal hearing children Helps children pay attention and improves in-class discipline Improves academic success Reduces vocal strain Reduced teacher absenteeism due to voice loss and reduced replacement-teacher costs Appleton-Huber, J., Bacic, L., & Venkatesan, A. (2018). Phonak Compendium. A review of soundfield amplification systems. Retrieved from https://www.phonakpro.com, accessed August 19, 2019. In-person: Student with hearing aids Meet Eric 3rd Grader · Student in Mrs. Jones' class · Wears hearing aids and uses Roger Touchscreen Mic · Excited to see his friends at school · Not sure what masks and other changes mean for him In-person: Student with hearing aids Existing Solution: Sky Marvel and Roger Touchscreen Mic Mrs. Jones' New Solution: Add Pass-around Mic(s) Mrs. Jones' New Solution: Digimaster 5000 In the Chat box What other solutions would benefit Eric? onsider Eric's class set up: Teacher and kids in masks Lots of content in multimedia presentations for ease of carry over to remote learning Lecture style teaching no moving around the class Eric Solutions: Teacher and peers in masks Maybe a clear mask so Eric sees speech cues? CART or automated captions http://bit.ly/SpeechToTextOptions Created by Tina Childress, Au.D. rev 08/20 Eric Solutions, cont: Lots of multimedia content Need to improve the clarity of multimedia Include Roger Multimedia Hub Multimedia Hubs can connect to · Laptops · Whiteboards · Tablets, TVs, DVD players · and more Benefits include: The teacher continues to wear the Touchscreen during lessons, so both the AV signal and the lesson can be clearly understood thanks to signal mixing. Also, the Hub is less expensive than the full teacher mic. For in classroom set ups, you may need a splitter to take the audio to both the Multimedia Hub and also the external speakers. Especially great if the class has a soundfield system in use. Improves the clarity of multimedia for all. Other solutions for Eric: Sky Marvel is a rechargeable hearing aid Usage in hours No streaming 5 hours of Roger/TV streaming 10 hours of Roger/TV streaming Sky M P-R (Li-ion) on avg 22.5 hours 19.9 hours 17.5 hours Battery engineered to last 6 years How long does it take to charge? Charge duration 15 minute charge 30 minute charge 60 minute charge 120 minute charge 180 minute charge How much use time 3 hours 6 hours 12 hours 24 hours Full charge Expected Battery Life = 6+ years (1500 charging cycles) Phonak Charger BTE RIC Part Number 075-3016-11 Easy to use Automatically turns on out of the charger Super quick charging 3 color LED Other solutions for Eric: Roger / FM receiver checker and listening adapters Accessories have a 90-day warranty Additional headphones are $26 Part Number 005-3143-1 Other solutions for Eric: Carrying case Phonak Travel Case Part Number: 017-0946 Price $19.99 Virtual: Student with hearing aids Meet Jana Sophomore · Wears Sky Marvel aids · Moderate hearing loss · Streams Bluetooth at home · Uses Roger at school and occasionally the TV Connector In the Chat box What do we need to consider to meet Jana's needs for successful virtual learning? onsider Jana's class set up: Livestreamed lessons Multimedia supporting material Group discussion Virtual: Concerns for learning from home Hearing teachers and peers Be heard by teachers and peers Ensure clear teacher speech Hear parental support Jana Solutions: Hearing teachers and peers from the laptop Bluetooth Connection · Included in student's hearing aids no additional costs · Sky Marvel offers 1 active Bluetooth pairing may be a hassle for student if already paired to personal cell phone or tablet · More intensive use of student's battery life TV Connector (Airstream) Connection · Low cost media streaming solution for Marvel hearing aids · Allows for great quality audio output to Marvel but student may experience a delay in received audio when switching from talking to listening · Less intensive on battery than BT streaming Roger Connection · Future proof investment for school works with hearing aids and cochlear implants · Allows for signal mixing · Has long range helpful if student needs to run out of the room for a brief moment, stay connected to the lesson · Less intensive on battery than BT streaming Jana Solutions: Hearing teachers and peers from the laptop Has Roger Receivers installed into her Marvel hearing aids Uses this set up at school for state testing; already comfortable with the solution Easily plug in splitter so parents can do listening checks Phonak Audio Splitter splits the output in 3.5 mm format, for DM and headphone connectivity, for example Part Number: 038-3107 Jana Solutions, How to connect PC devices Jana Solutions, How to connect Mac devices Jana Solutions: Be heard by teachers and peers Jana will need to engage with her teacher and peers via the computer. If an external mic is needed, a USB sound card adapter is the perfect solution for most laptops. The external mic is plugged into the USB sound card leaving the audio port for the Multimedia Hub. Computer internal microphone One choice would be to use the computer's built-in microphone, if it stays active. USB External Stereo Sound Adapter offers input and output, in USB format Available online Phoinikas External Sound Card offers six ports including two 3.5 mm audio outputs and one input for the students to hear; plus 3 USB ports. Available online Jana Solutions: Ensure clear speech from the teacher A lapel level mic should be used to improve the clarity of signal. Considerations: · Use either a Bluetooth mic or a hard-wired solution with a long cable is best (improves transmission signal) · If the educator anticipates needing to walk to the board / away from computer, then a wireless solution is important. · Work with your IT Department to acquire. Logitech USB H390- headset provides clear output for the teacher to hear and reliable input for the students to hear. Part Number: 099-5045 Bluetooth mics A variety of Bluetooth mics are available from online retailers that work with computers, tablets, smart phones and more. Online Retailer Hear parental support Jana may need help from her parents as she does virtual schoolwork. -Home acoustic environments can be loud -Parents may be speaking from a distance Adding the Roger Touchscreen for the parent ensures Jana can hear their support easily and with a beneficial signal to noise ratio. Jana's complete Roger system Summary of Solutions Roger offers a variety of solutions to support diverse teaching methodologies and needs Roger Touchscreen provides versatility with lanyard mode for lectures and small group mode for group discussions and activities. Part Number: 052-3297 Roger Multimedia Hub gives easy access to audio-visual technologies used by the class or by an individual student. Part Number: 052-3299 The benchmark Simplify modern learning Roger Pass-around Mic ensures all students can be involved in the discussions, learn incidentally, and stay engaged. Part Number: 052-3261 Roger DigiMaster 5000 / 7000s improves acoustic environments by providing soundfield amplification of speech sounds. Part Numbers: 052-0505 (5000) 052-0506 (7000) Resources Warranty Original Manufacturer Warranty for Roger · All serialized Roger devices are covered by a 2-year warranty · One-time Courtesy Loss Replacement (deductible may apply) · Roger X devices owned by schools and in-warranty have a 2 time Courtesy Loss Replacement dependent on serial number. (Serial numbers starting with 1744xxxxx and Champagne in color) · Non-serialized accessories are covered for 90 days (ex. Audioshoes) · Serialized accessories carry a 12-month warranty (ex. ComPilot II) Please see our Education Price and Policy Guide for more details. Extended Protection Plan (EPP) from Phonak · Extended new product warranties can be ordered at time of purchase: Up to two additional years can be purchased at $129 per year for Roger. · For hearing aids, up to a four year warranty can be purchased at $129 per additional year. · If the EPP is not added at time of purchase, a Comprehensive Service Plan (CSP) can be purchased when original warranty is (or has) expired. Please see our Education Price and Policy Guide for more details. Comprehensive Service Plan (CSP) CSPs for school inventories provide savings for your program and convenience for rapid repair returns. - Unique way to extend warranty after initial purchase - Available for some units up to 7 years of age - Discounted pricing from typical repair fees - Pricing is determined by the age and model of the unit - CSP lists are generated every Spring and sent to accounts Please contact us if you have not received your CSP information! Phonak solutions for kids of all ages Phonakpro.com Sky M-M Pediatric Sky M-PR Pediatric Sky M-SP Pediatric Phonak RemoteControl Phonak PartnerMicTM Phonak TV ConnectorTM Naída M-SP Audéo M-RT Bolero M-PR BTE RIC BTE Touchscreen Mic Multimedia Hub Pass-around Mics Roger Charging Rack BluetoothTM Connectivity Roger Select Roger Table Mic II Roger Pen Classroom solutions easy to access www.eschooldesk.com www.phonakpro.com Teacher classroom resources The Classroom Resources Section on Phonak.com has · Videos · Coloring sheets · Reference and instructional guides · Classroom activities · Empowerment tools for students Phonak.com >> Hearing Aids >> Children & Teens >> Classroom Resources Back to School teacher training Watch this one-hour webinar to learn about the Hearing and Me · A wonderful, self-advocacy and classroom resource · Empower kids of different ages to talk about their hearing loss Contact information Reminder Important Phone Numbers 888-777-7316 School Desk option 1 Customer Service Audiology Tech Support option 2 800-679-4871 Consumer questions on Bluetooth and Roger connectivity Provides faster service and better order tracking · schoolquotes@phonak.com email exclusively for quote requests · schoolorders@phonak.com email exclusively for orders · schoolhelpdesk@phonak.com all other questions and needs Wrap Up Look for our follow up email · Resources discussed · CEU Certificate · Survey Collaborate with: · Teachers, HCPs, local chapters of EAA, Hands and Voices, AG Bell, Teacher Tools Take Out Ask us for help! https://www.surveymonkey.com/r/HQNPZXT Just a couple of questions on how we did today. A Sound Foundation Through Early Amplification 2021 8th International Pediatric Audiology Conference March 28 -- 31, 2021 | San Diego Register at Phonakpro.com Trainings and Events tab/Phonak Events Questions? Together, we change livesMicrosoft PowerPoint for Office 365