Installation and operating instructions Multi-touch Control Panel with CP-Link 4 interface for use in hazardous locations, zone 2/22

CPX39xx-0010 Installation and operating instructions Multi-touch Control Panel with CP-Link 4 interface for use in hazardous locations, zone 2/22 CPX39xx-0010en version:0.2 lang:en-US signtarget: archivetarget:

Beckhoff Automation GmbH & Co. KG

cpx39xx-0010en

Directory contents of /download/document/ipc/industrial-pc/

cpx39xx-0010en
Installation and operating instructions | EN
CPX39xx-0010
Multi-touch Control Panel with CP-Link 4 interface for use in hazardous locations, zone 2/22
4/20/2021 | Version: 0.2

Table of Contents

Table of Contents
1 Notes on the documentation .................................................................................................................... 5 1.1 Explanation of symbols...................................................................................................................... 6
2 For your safety........................................................................................................................................... 7 2.1 Intended use ...................................................................................................................................... 7 2.2 Notes about operation in potentially explosive areas ........................................................................ 8 2.2.1 Special conditions (ATEX) ................................................................................................. 8 2.2.2 Special conditions (IECEx) ................................................................................................ 9 2.2.3 Marking ............................................................................................................................ 10 2.3 Safety instructions ........................................................................................................................... 11 2.4 Staff qualification ............................................................................................................................. 12 2.5 Operator's responsibility .................................................................................................................. 12
3 Transport and storage............................................................................................................................. 13
4 Product overview..................................................................................................................................... 14 4.1 Access to the interfaces .................................................................................................................. 15 4.2 Name plate ...................................................................................................................................... 17 4.3 Interfaces ......................................................................................................................................... 18 4.3.1 CP-Link 4 Architecture Description.................................................................................. 18 4.4 Description of the interfaces ............................................................................................................ 19 4.4.1 Power supply (X101) ....................................................................................................... 19 4.4.2 CP-Link 4 Input (X102) .................................................................................................... 20 4.4.3 Ground............................................................................................................................. 20
5 Mounting and wiring................................................................................................................................ 21 5.1 Mounting .......................................................................................................................................... 21 5.1.1 Preparation of the Panel PC ............................................................................................ 21 5.2 Wiring............................................................................................................................................... 23 5.2.1 Preparation and protective earthing................................................................................. 23 5.2.2 Connecting....................................................................................................................... 24 5.2.3 Fitting the power supply................................................................................................... 25
6 Operation.................................................................................................................................................. 26 6.1 Switching the Control Panel on and off ........................................................................................... 26 6.2 Touch screen ................................................................................................................................... 26 6.3 Servicing and maintenance ............................................................................................................. 27 6.4 Emergency procedures ................................................................................................................... 27 6.5 Shutting down .................................................................................................................................. 27
7 Troubleshooting ...................................................................................................................................... 28
8 Assembly dimensions............................................................................................................................. 29
9 Technical Data ......................................................................................................................................... 32
10 Appendix .................................................................................................................................................. 33 10.1 Standards reference for explosive atmospheres ............................................................................. 33 10.2 Approvals for USA and Canada ...................................................................................................... 35 10.3 Connection Kits/ Connecting Cables/ Accessories.......................................................................... 36 10.4 Support and Service ........................................................................................................................ 38

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Notes on the documentation

1

Notes on the documentation

This description is only intended for the use of trained specialists in control and automation engineering who are familiar with the applicable national standards. It is essential that the documentation and the following notes and explanations are followed when installing and commissioning the components. It is the duty of the technical personnel to use the documentation published at the respective time of each installation and commissioning.
The responsible staff must ensure that the application or use of the products described satisfy all the requirements for safety, including all the relevant laws, regulations, guidelines and standards.

Disclaimer
The documentation has been prepared with care. The products described are, however, constantly under development. We reserve the right to revise and change the documentation at any time and without prior announcement. No claims for the modification of products that have already been supplied may be made on the basis of the data, diagrams and descriptions in this documentation.

Trademarks
Beckhoff®, TwinCAT®, EtherCAT®, Safety over EtherCAT®, TwinSAFE®, XFC® and XTS® are registered trademarks of and licensed by Beckhoff Automation GmbH. Other designations used in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owners.

Patent Pending
The EtherCAT Technology is covered, including but not limited to the following patent applications and patents: EP1590927, EP1789857, DE102004044764, DE102007017835 with corresponding applications or registrations in various other countries.
The TwinCAT Technology is covered, including but not limited to the following patent applications and patents: EP0851348, US6167425 with corresponding applications or registrations in various other countries.

EtherCAT® is registered trademark and patented technology, licensed by Beckhoff Automation GmbH, Germany
Copyright
© Beckhoff Automation GmbH & Co. KG, Germany. The reproduction, distribution and utilization of this document as well as the communication of its contents to others without express authorization are prohibited. Offenders will be held liable for the payment of damages. All rights reserved in the event of the grant of a patent, utility model or design.

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Notes on the documentation

1.1

Explanation of symbols

The following symbols with corresponding warnings or explanatory text are used in the documentation. Read and follow the warnings.

Symbols that warn of personal injury:
DANGER Serious risk of injury
Note this warning. Hazard with high risk of death or serious injury.
WARNING Risk of injury
Note this warning. Hazard with medium risk of death or serious injury.
CAUTION Personal injuries
Note this warning. Hazard with a low degree of risk, which could lead to minor or moderate injury.

Symbols that warn of damage to property or equipment:
NOTE Damage to the devices or environment
Note this warning. Risk of damage to the environment and equipment.
Symbols indicating further information or tips:
Tip or pointer
This symbol indicates information that contributes to better understanding.

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For your safety

2

For your safety

Read the chapter on safety and follow the instructions in order to protect from personal injury and damage to equipment.

Limitation of liability
All the components are supplied in particular hardware and software configurations appropriate for the application. Unauthorized modifications and changes to the hardware or software configuration, which go beyond the documented options, are prohibited and nullify the liability of Beckhoff Automation GmbH & Co. KG.
In addition, the following actions are excluded from the liability of Beckhoff Automation GmbH & Co. KG:
· Failure to comply with this documentation. · Improper use. · Untrained personnel. · Use of unauthorized replacement parts.

2.1

Intended use

The Control Panel CPX39xx is designed for industrial application in machine and plant engineering. The Control Panel is intended for mounting arm installation either via 100x100 mm mounting interface.
The CP-Link4 technology integrated in the CPX39xx-0010 Control Panel also enables remote panel operation at a distance of up to 100 m from the PC.
The Control Panel has no sparking components and is designed for a working environment that meets the requirements of protection class IP 65.
The specified limits for electronical and technical data must be adhered to.

Potentially explosive atmospheres
The Control Panel is only suitable for the following potentially explosive atmosphere:
1. For Zone 2 areas in which gas is present as a combustible material. Zone 2 means that an explosive atmosphere does usually not occur during normal operation, or only for a short time.
2. For Zone 22 areas in which dust is present as a combustible material. Zone 22 means that an explosive atmosphere in the form of a cloud does usually not occur during normal operation, or only for a short time.

Improper use
The Control Panel is not suitable for operation in the following areas: · The Control Panel must not be used in other zones except for 2/22. · Areas with an aggressive environment, e.g. aggressive gases or chemicals. · Living areas. In living areas, the relevant standards and guidelines for interference emissions must be adhered to, and the devices must be installed in housings or control cabinets with suitable shielding.

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For your safety

2.2

Notes about operation in potentially explosive areas

2.2.1

Special conditions (ATEX)

WARNING
Danger of explosion
Gases or dusts can be ignited in potentially explosive areas. Read and follow the safety instructions to prevent deflagration or explosions.

Provisions shall be made to prevent the rated voltage from being exceeded by transient disturbances of more than 119 V.
If the temperatures during rated operation are higher than 70 °C at the feed-in points of cables, lines or pipes, or higher than 80°C at the wire branching points, then cables must be selected whose temperature data correspond to the actual measured temperature values.
Observe the permissible ambient temperature during operation in potentially explosive areas. The permissible ambient temperature range during operation is 0 °C to +50 °C.
The connections of the Control Panel may only be connected or disconnected if the supply voltage has been switched off or if a non-explosive atmosphere is ensured.
The connectors on the backside of the Control Panel must be protected against mechanical damage with the attached protective housing or on site by customer installation.
The connectors on the backside must be fully tightened to meet the IP65 rating.
The equipment shall be installed in such a way that the risk of mechanical danger is low.
The equipment shall only be used in an area of not more than pollution degree 2, as defined in IEC 60664-1.
The Control Panel may only be mounted horizontally (see: Mounting).

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2.2.2

Special conditions (IECEx)

WARNING
Danger of explosion
Gases or dusts can be ignited in potentially explosive areas. Read and follow the safety instructions to prevent deflagration or explosions.

Provisions shall be made to prevent the rated voltage from being exceeded by transient disturbances of more than 119 V.
If the temperatures during rated operation are higher than 70 °C at the feed-in points of cables, lines or pipes, or higher than 80°C at the wire branching points, then cables must be selected whose temperature data correspond to the actual measured temperature values.
Observe the permissible ambient temperature during operation in potentially explosive areas. The permissible ambient temperature range during operation is 0 °C to +50 °C.
The connections of the Control Panel may only be connected or disconnected if the supply voltage has been switched off and if a non-explosive atmosphere is ensured.
The connectors on the backside of the Control Panel must be protected against mechanical damage with the attached protective housing or on site by customer installation.
The connectors on the backside must be fully tightened to meet the IP65 rating.
The equipment shall be installed in such a way that the risk of mechanical danger is low.
The equipment shall be installed only be used in an area of not more than pollution degree 2, as defined in IEC 60664-1.
The Control Panel may only be mounted horizontally (see: Mounting).

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2.2.3

Marking

The Panel PC CPX39xx-0010 bears a continuous serial number, markings and a production date on the name plate:

xxxxxxxx

The Panel PC CPX39xx-0010 is certified for potentially explosive areas and bears the following:
ATEX: DEKRA 18ATEX0053 X II 3G Ex nA IIC T5 Gc II 3D Ex tc IIIC T100°C Dc
IECEx: IECEx DEK 18.0028 X Ex nA IIC T5 Gc Ex tc IIIC T100°C Dc
See Ctrl. Drw. I/O,CX,CPX for ambient temperature and further instruction FM20US0111X FM20CA0053X CL I, Zn 2 AEx/Ex ec IIC T5 Gc Zn 22 AEx/Ex tc IIIB T100°C Dc CL I, DIV 2, GP A, B, C, D CL II, CL III, DIV 2, GP F, G op temp code T5/T100°C

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For your safety

2.3

Safety instructions

The following safety instructions must be followed during installation and working with networks and the software.

Mounting
· Never work on live equipment. Always switch off the power supply for the device before installation, troubleshooting or maintenance. Protect the device against unintentional switching on.
· Observe the relevant accident prevention regulations for your machine (e.g. the BGV A 3, electrical systems and equipment).
· Ensure standard-compliant connection and avoid risks to personnel. Ensure that data and supply cables are laid in a standard-compliant manner and ensure correct pin assignment.
· Observe the relevant EMC guidelines for your application.
· Avoid polarity reversal of the data and supply cables, as this may cause damage to the equipment.
· The devices contain electronic components, which may be destroyed by electrostatic discharge when touched. Observe the safety precautions against electrostatic discharge according to DIN EN 61340-5-1/-3.

Working with networks
· Limit physical and electronic access to all devices to an authorized group of persons.
· Change the default passwords to reduce the risk of unauthorized access. Regularly change the passwords.
· Install the devices behind a firewall.
· Apply the IT security precautions according to IEC 62443, in order to limit access to and control of devices and networks.

Working with the software · Use up-to-date security software. The safe function of the Industrial PC can be compromised by malicious software such as viruses or Trojans. · The sensitivity of an Industrial PC against malicious software increases with the number of installed and active software. · Uninstall or disable unnecessary software.
Further information about the safe handling of networks and software can be found in the Beckhoff Information System: http://infosys.beckhoff.com
Document name Documentation about IPC Security

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2.4

Staff qualification

All operations involving Beckhoff software and hardware may only be carried out by qualified personnel with knowledge of control and automation engineering. The qualified personnel must have knowledge of the administration of the Control Panel and the associated network.
All interventions must be carried out with knowledge of control programming, and the qualified personnel must be familiar with the current standards and guidelines for the automation environment.

2.5

Operator's responsibility

The operator must ensure that:
· the product is only used as intended. · the product is in a sound condition and in working order during operation. · the product is operated, maintained and repaired only by qualified and authorized personnel. · the personnel is instructed regularly about relevant safety aspects, and is familiar with the operating
manual and in particular the safety instructions contained herein. · the operation manual is in good condition and complete, and always available for reference at the
location of the product.

National regulations
Depending on the type of machine and plant in which the Control Panel is used, national regulations governing the controllers of such machines will apply, and must be observed by the operator. These regulations cover, amongst other things, the intervals between inspections of the controller. The operator must initiate such inspections in good time.

Procedure in the event of a fault
In the event of faults at the Control Panel the list in the section Troubleshooting can be used to determine the measures to be taken.

Operator requirements
Anyone who uses the Control Panel must have read these operating instructions and must be familiar with all the functions of the software installed on the Industrial PC to which he has access.

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Transport and storage

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Transport and storage

Transport
NOTE Short circuit due to moisture
Moisture can form during transport in cold weather or in the event of large temperature fluctuations. Avoid moisture formation (condensation) in the Control Panel, and leave it to adjust to room temperature slowly. If condensation has occurred, wait at least 12 hours before switching on the Control Panel.

Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts. During transport the Control Panel must be protected from:
· excessive mechanical stress · and the original packaging should be used.
Table 1: Dimensions and weight of the individual Panels.

Dimensions (W x H x D) Weight

CPX3915-0010 375 x 290.9 x 69.5 mm approx. 5.3 kg

CPX3919-0010 445.1 x 364.8 x 69.5 mm approx. 7.4 kg

CPX3921-0010 549.8 x 330.3 x 69.5 mm approx. 8.0 kg

Storage
Store the Control Panel in the original packaging in a dry environment at a temperature between -20°C and 70°C.

Unpacking
Proceed as follows to unpack the unit:
1. Remove packaging. 2. Do not discard the original packaging. Keep it for future relocation. 3. Check the delivery for completeness by comparing it with your order. 4. Please keep the associated paperwork. It contains important information for handling the unit. 5. Check the contents for visible shipping damage.
If you notice any shipping damage or inconsistencies between the contents and your order, you should notify Beckhoff Service.

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Product overview

4

Product overview

No.

Component

1

Multi-touch display

2

Name plate

3

Fixing holes 100x100 mm

4

Connection block

Description
Display with multi-touch technology. A special touchsensitive interface for the operation and the input of data with the help of gestures.
Contains information about Serial No., production date and markings for potentially explosive areas.
For mounting arm adapter
With all the interfaces like power supply, CP-Link 4 and ground

The new Beckhoff panel generation with industry-standard multi-touch display offers a solution for any application. The Control Panel is also suitable for hazardous locations of Zone 2/22. The wide selection of models offers different display sizes and formats. Even for single-touch users, this new panel generation offers an excellent price-to-performance ratio and represents an economical alternative to other systems.

The multi-touch built-in Control Panel offer the following benefits:
· 3 display sizes with 15, 19 and 21.5 inch. · Multi-touch (PCT): e.g. for 5-finger or 2-hand touch operation. · High touch-point density for safe operation. · Aluminium housing with glass front, IP65 protection all-around · CPX39xx-0010 with integrated CP-Link 4 connection technology enables remote panel operation at a
distance of up to 100 m from the PC via a Cat.6A cable with integrated or separate 24V DC power supply depending on the transmitter module

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4.1

Access to the interfaces

The interface of the Control Panel are located below the connection block.

Product overview

Fig. 1: Connection block of the Control Panel CPX39xx-0010 with all interfaces

Fig. 2: Connection block with protective cover

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Product overview
Fig. 3: After removing the two M3 screws with a star screwdriver Torx size 10 the protection cover can be removed.

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4.2

Name plate

The Panel PC CPX39xx-0010 bears a continuous serial number, markings and a production date on the name plate:

xxxxxxxx

Product overview
The Panel PC CPX39xx-0010 is certified for potentially explosive areas and bears the following:
ATEX: DEKRA 18ATEX0053 X II 3G Ex nA IIC T5 Gc II 3D Ex tc IIIC T100°C Dc
IECEx: IECEx DEK 18.0028 X Ex nA IIC T5 Gc Ex tc IIIC T100°C Dc
See Ctrl. Drw. I/O,CX,CPX for ambient temperature and further instruction FM20US0111X FM20CA0053X CL I, Zn 2 AEx/Ex ec IIC T5 Gc Zn 22 AEx/Ex tc IIIB T100°C Dc CL I, DIV 2, GP A, B, C, D CL II, CL III, DIV 2, GP F, G op temp code T5/T100°C

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4.3

Interfaces

4.3.1

CP-Link 4 Architecture Description

4.3.1.1

CP-Link 4 - The Two Cable Display Link

The CPX39xx-0010 multi-touch panels can be operated up to 100 m away from the PC. CP-Link 4 transfers DVI and USB together via a CAT.6A cable. The CU8802 CP-Link 4 transmitter box is connected to the PC via DVI and USB.

Fig. 4: CP-Link 4-Two cable display link via the CU8802 transmitter box

4.3.1.2

CP-Link 4 - The One Cable Display Link

The power supply for the Control Panel can also be provided via CP-Link 4. The CU8803 CP-Link 4 transmitter box is used instead of the CU8802. The Control Panel remains unchanged. The CU8803 sender box provides power to the Control Panel via the CAT.6A cable, which also transfers DVI and USB. The power supply socket of the panel is not used.

Fig. 5: CP-Link 4-One cable display link via the CU8803 transmitter box

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4.4

Description of the interfaces

Product overview

No.

Interface

1

CP-Link4 (X102)

2

Power supply (X101)

3

Ground

Also see about this 2 Ground [} 20]

4.4.1

Power supply (X101)

Conductive cross-section
The connector is specified for 7.5 A and can lift conductive cross-sections of 1.5 mm2.

The power supply for the Control Panel is established via the 4-pole M12 socket (X101). The protection class of the circuit plug-in connector accords to the IP65-standard.
X101 SG 4-pole M12 built-in-PCB-sold. IP67 BINDER (BINDER 09-3431-90-04 prod. 763 M12X1)

Table 2: Power supply (X101), pin assignment.

Pin

Function

Pin

1

24V DC

3

2

GND

4

Function GND 24V DC

If using the CP-Link 4- One Cable Display Link technology, the circular plug-in connector is covered with the provided cap.

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Product overview

4.4.2

CP-Link 4 Input (X102)
X102 SG 8-pole M12 built-in-IP67 METZ connect CAT6Ads

The Control Panel is connected with the transmitter box CU8802/ CU8803 via the CP-Link 4 Input (X102).

Pin

Signal

1

CP-Link 4_0P

2

CP-Link 4_0N

3

CP-Link 4_1P

4

CP-Link 4_1N

Pin

Signal

5

CP-Link 4_3P

6

CP-Link 4_3N

7

CP-Link 4_2N

8

CP-Link 4_2P

4.4.3

Ground

Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct function of the touchscreen.

The Control Panel is grounded via the screw connection (Ground). A wire cross section of min. 4 mm2 is required.

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Mounting and wiring

Mounting and wiring

5.1

Mounting

The Control Panel CPX39xx is designed for industrial application in machine and plant engineering. The Control Panel is intended for mounting arm installation either via 100 x 100 mm mounting interface. The ambient conditions specified for operation must be observed (see chapter: Technical Data [} 32] ).

Permitted mounting position The Control Panel may only be mounted horizontally.

5.1.1

Preparation of the Panel PC

Please note the following points during installation of the Control Panel:
· Position the Control Panel in such a way that reflections on the screen are avoided as far as possible. · Use the position of the screen as a guide for the correct installation height; it should be optimally visible
for the user at all times. · The Control Panel should not be exposed to direct sunlight.
NOTE Avoid extreme environmental conditions
Extreme environmental conditions should be avoided as far as possible. Protect the Control Panel from dust, moisture and heat.

Earthing measures
Earthing connections dissipate interference from external power supply cables, signal cables or cables to peripheral equipment. Establish a low-impedance connection from the earthing point on the Control Panel housing to the central earthing point on the control cabinet wall, in which the Control Panel is being installed.

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Mounting and wiring
Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct function of the touchscreen.

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5.2

Wiring

Mounting and wiring

5.2.1

Preparation and protective earthing
CAUTION The mains plug must be disconnected
Please read the documentation for the external devices prior to connecting them! During thunderstorms, plug connector must neither be inserted nor removed! When disconnecting a plug connector, always handle it at the plug. Do not pull the cable!
CAUTION CU8803-0000 disconnect power supply
If using the CP-Link 4 ­ One Cable Display Link, the 24V power supply of the CP-Link 4 transmitter box must be switched off before disconnecting the CP-Link 4 output connection.

Connecting cables
The connections are located at the back of the Control Panel and are documented in the chapter Interfaces. When connecting cables to the Control Panel, please adhere to the following order:
· Disconnect the Control Panel from the power supply. · Connect all cables at the Control Panel and at the devices to be connected. · Ensure that all screw connections between connectors and sockets are tight! · Reconnect all devices to the power supply.
Protective Earthing
Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct function of the touchscreen.

The low resistance protective earthing connection of the Panel PC is established via the screw connection, which is located in the connection area.
A wire cross-section of min. 4 mm2 is required.

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Mounting and wiring

5.2.2

Connecting

NOTE Use the correct fuse
The power supply must be protected with maximum 4 A.

Cable Cross Sections
For the connection of the power supply, wiring with a cable-cross-section of 0.5 ... 1.5 mm² must be used.
With bigger distances between voltage source and Control Panel, you take the voltage drop as a function of the cable-cross-section as well as voltage fluctuations of your distribution voltage into account, so that is secured that the voltage doesn't fall under 22 V at the power supply.
Check voltage rating and connect
Fitted with the 24 VDC power supply unit:
1. Check that the external power supply is providing the correct voltage. 2. Insert the power supply cable that you have assembled into the Control Panel power supply socket.
Then connect it to your external 24 V power supply.

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5.2.3

Fitting the power supply

Mounting and wiring

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Operation
6

Operation

6.1

Switching the Control Panel on and off

Switching on
The Control Panel does not have its own mains power switch. As soon as the power supply is switched on the Control Panel is activated.
Shutting down and switching off
Control software such as is typically used on Industrial PCs permits various users to be given different rights. A user who may not close software may also not switch the Industrial PC off, since data can be lost from the storage medium by switching off while software is running.
WARNING First shut down, then switch off!
If the Industrial PC is switched off as the software is writing a file to the storage medium, the file will be destroyed. Control software typically writes something to the storage medium every few seconds, so that the probability of causing damage by switching off while the software is running is very high.
WARNING Switch off power supply
When you have shut down the Industrial PC, you have to switch off power supply for at least 10 seconds before rebooting the system. After resetting power supply the Industrial PC will start booting automatically.

6.2

Touch screen

The operation of the Control Panel occurs via the Touch Screen.
WARNING Risk of damaging the Touch Screen
The touch screen may only be actuated by finger tips or with the touch screen pen. The operator may wear gloves but there must be no hard particles such as metal shavings, glass splinters embedded in the glove.

WARNING
Properly installation of the system and the multi-touch device
Capacitive Touch Screens use the functional principle of capacitive alternation of the electrical field. Strong electrical fields can influence the functionality of the multi-touch devices. To ensure the correct function of the Touch Screen take care of a standardized installation of all parts of the system and an EMC-environment conforming to standards.

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Operation

6.3

Servicing and maintenance

Cleaning
WARNING Disconnect power supply
Switch off the device and all connected devices, and disconnect the device from the power supply.
The device can be cleaned with a soft, damp cleaning cloth. Do not use any aggressive cleaning materials, thinners, scouring material or hard objects that could cause scratches.
Maintenance The Control Panel is maintenance-free. Do not open the Control Panel. For hardware problems, please contact the Beckhoff Service

6.4

Emergency procedures

In case of fire, the Control Panel should be extinguished with powder or nitrogen.

6.5

Shutting down

Disposal
Observe national electronics scrap regulations
Observe the national electronics scrap regulations when disposing of the device.

In order to dispose of the device, it must be removed and fully dismantled:
· Housing components (polycarbonate, polyamide (PA6.6)) are suitable for plastic recycling. · Metal parts can be sent for metal recycling. · Electronic parts such as disk drives and circuit boards must be disposed of in accordance with national
electronics scrap regulations.

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Troubleshooting

7

Troubleshooting

Pixel errors
Pixel errors in the TFT display are production-caused and represent no complaint- reason!

Anomalies of the Touchscreen
Anomalies of the touchscreen sensor are production-caused and represent no complaint-reason!

Fault

Cause

Measures

The Control Panel shows no function No power supply to the Control Panel/ Industrial PC

Check power supply cable 1. Correctly connect cable

Cable not connected

2. Call Beckhoff Service

Computer boots, software starts, but Cause of the fault is either in the control does not operate correctly software or in parts of the plant
outside the Industrial PC

Call the manufacturer of the machine or the software

Malfunction of the touchscreen

Bad or missing ground connection of Establish ground connection the device

Bad or missing ground connection of User must stand on the floor

the user

with ordinary shoes

USB error while TwinCAT access via Cycle time in TwinCAT is set on 10 Increase the cycle time up to

USB

ms (standard)

50 ms till 80 ms

The Control Panel functions only Faulty backlight in the display

Call Beckhoff Service

partially or only part of the time, e.g.

no or dark picture

Defective components in the Control

Panel

Call Beckhoff Service

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Assembly dimensions

CPX3915-0010

Assembly dimensions

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Assembly dimensions CPX3919-0010

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CPX3921-0010

Assembly dimensions

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Technical Data

9

Technical Data

Product name Dimensions (W x H x D)
Weight Supply voltage Power consumption UL-compliance (in progress)
Interfaces
Protection class Shock resistance (Sinusoidal vibration) Shock resistance (Shock) EMC compatibility EMC compatibility Permissible ambient temperature Pollution degree Permissible relative humidity Transport and storage
Certifications

CPX3915-0010

CPX3919-0010

CPX3921-0010

375 x 290.9 x 69.5 445.1 x 364.8 x 69.5 549.8 x 330.3 x 69.5

mm

mm

mm

approx. 5.3 kg

approx. 7.4 kg

approx. 8.0 kg

24 V DC (22 ­ 30 V DC)

max. 20 W

max. 25 W

max. 35 W

· Using a power supply class 2 or

· Fuse protection with 4 A, according to UL 60950.2 chapter 2.5, table 2C

CP-Link 4

Power supply

IP65

EN 60068-2-6: EN 60068-2-27:

10 bis 58 Hz:

0,035 mm

58 bis 500 Hz

0,5 G (~ 5 m/ s2)

5 G (~ 50 m/ s2), duration: 30 ms

Resistance to interference conforms to EN 61000-6-2

Emission of interference conforms to EN 61000-6-4

Operation: 0 °C to +50 °C Transport/ storage: -20 °C to +70 °C

2 to 95%, no condensation

The same values for atmospheric humidity and shock resistance are to be observed during transport and storage as in operation. Suitable packaging of the Panel PC can improve the resistance to impact during transport.
CE, ATEX, IECEx, cFMus

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Appendix

Appendix

10.1

Standards reference for explosive atmospheres

The following standards have been used:

ATEX

Standard EN 60079-0:2012+A11:2013 EN 60079-15:2010
EN 60079-31:2014

Description
Explosive atmospheres - Part 0: Equipment - General requirements
Explosive atmospheres - Part 15: Equipment protection by type of protection "n"
Explosive atmospheres - Part 31: Equipment dust ignition protection by enclosure "t"

IECEx
Standard IEC 60079-0:2011 IEC 60079-15:2017
IEC 60079-31:2013

Description
Explosive atmospheres - Part 0: Equipment - General requirements
Explosive atmospheres ­ Part 15: Equipment protection by type of protection "n"
Explosive atmospheres - Part 31: Equipment dust ignition protection by enclosure "t"

cFMus Standard FM Class 3600:2018 FM Class 3611:2018
FM Class 3810:2018 ANSI/UL 121201:2019
ANSI/ISA 61010-1:2012
ANSI/UL 60079-0:2020 ANSI/UL 60079-7:2017 ANSI/UL 60079-31:2015 CAN/CSA C22.2 No. 213-17:2017
CSA C22.2 No. 60079-0:2019 CAN/CSA C22.2 No. 60079-7:2016

Description
Electrical Equipment for Use in Hazardous (Classified) Locations ­ General Requirements
Nonincendive electrical equipment for use in Class I and II, Division 2 and Class III, Divisions 1 and 2 hazardous (classified) locations
Electrical Equipment for Measurement, Control and Laboratory Use
Nonincendive electrical equipment for use in Class I and II, Division 2 and Class III, Divisions 1 and 2 hazardous (classified) locations
Safety requirements for electrical equipment for measurement, control, and laboratory use ­ Part 1: General requirements
Explosive atmospheres ­ Part 0: Equipment ­ General requirements
Explosive atmospheres ­ Part 7: Equipment protection by increased safety "e"
Explosive atmospheres ­ Part 31: Equipment dust ignition protection by enclosure "t"
Nonincendive electrical equipment for use in Class I and II, Division 2 and Class III, Divisions 1 and 2 hazardous (classified) locations
Explosive atmospheres ­ Part 0: Equipment ­ General requirements
Explosive atmospheres ­ Part 7: Equipment protection by increased safety "e"

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Appendix
Standard CAN/CSA C22.2 No. 60079-31:2015 CAN/CSA C22.2 No. 61010-1:2012

Description
Explosive atmospheres ­ Part 31: Equipment dust ignition protection by enclosure "t"
Safety requirements for electrical equipment for measurement, control, and laboratory use ­ Part 1: General requirements

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10.2

Approvals for USA and Canada

FCC: Federal Communications Commission Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Technical modifications
Technological changes to the device may cause the loss of the FCC approval.

FCC: Canadian Notice
This equipment does not exceed the Class A limits for radiated emissions as described in the Radio Interference Regulations of the Canadian Department of Communications.

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Appendix

10.3

Connection Kits/ Connecting Cables/ Accessories

One 4-pole power supply connector is provided with the Panel PC. Optionally prefabricated connection cables for the network connection are available.
Accessories for CPX39xx-0010, optional
The following accessories are available:

Connecting ca- Network cable with IP65 connector bles CU8802-0000 Transmitter box for CP-Link 4 ­ The Two Cable Display Link
CP-Link 4 Extender Tx for connecting a Control Panel with CP-Link 4 interface CP29xx-0010, CP39xx-0010 or CPX39xx-0010 CU8803-0000 Transmitter box for CP-Link 4 ­ The One Cable Display Link
CP-Link 4 Extender Tx for connecting a Control Panel with CP-Link 4 interface CP29xx-0010, CP39xx-0010 or CPX39xx-0010

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Connecting cable for CPX39xx-0010, optional

The following accessories are available:

Accessories C9900-K667 C9900-K652 C9900-K653 C9900-K654 C9900-K655 C9900-K656 C9900-K657 C9900-K658 C9900-K659 C9900-K660 C9900-K661 C9900-K662 C9900-K724 C9900-K704 C9900-K705 C9900-K706 C9900-K707 C9900-K708 C9900-K709 C9900-K710 C9900-K711 C9900-K712

Cable for CU880x
Connecting cable RJ45, Cat.6A, 3 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 5 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 10 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 20 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 30 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 40 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 50 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 60 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 70 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 80 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 90 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 100 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010
Connecting cable RJ45, Cat.6A, 3 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 5 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 10 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 20 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 30 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 40 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 50 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 60 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 70 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable
Connecting cable RJ45, Cat.6A, 80 m, one end with IP 65 connector for Control Panel CP39xx-0010 or CPX39xx-0010 suitable as trailing cable

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10.4

Support and Service

Beckhoff and their partners around the world offer comprehensive support and service, making available fast and competent assistance with all questions related to Beckhoff products and system solutions.

Beckhoff's branch offices and representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff products!
The addresses of Beckhoff's branch offices and representatives round the world can be found on her internet pages: http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.

Beckhoff Headquarters
Beckhoff Automation GmbH & Co. KG
Huelshorstweg 20 33415 Verl Germany
Phone: Fax: e-mail:

+49(0)5246/963-0 +49(0)5246/963-198 info@beckhoff.com

Beckhoff Support

Support offers you comprehensive technical assistance, helping you not only with the application of individual Beckhoff products, but also with other, wide-ranging services:
· support · design, programming and commissioning of complex automation systems · and extensive training program for Beckhoff system components

Hotline: Fax: e-mail:

+49(0)5246/963-157 +49(0)5246/963-9157 support@beckhoff.com

Beckhoff Service

The Beckhoff Service Center supports you in all matters of after-sales service: · on-site service · repair service · spare parts service · hotline service

Hotline: Fax: e-mail:

+49(0)5246/963-460 +49(0)5246/963-479 service@beckhoff.com

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Beckhoff Automation GmbH & Co. KG Hülshorstweg 20 33415 Verl Germany Phone: +49 5246 9630 info@beckhoff.com www.beckhoff.com


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