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narinder.makin@incometechnologies.com

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WE DRIVE MAXIMUM
ENGAGEMENT
Healthper Presentation ­ Healthy You
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Agenda ­ Healthy You
Approach & Platform Program Description Demo Program Management
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Healthper's Well-Being Cycle
Awareness Participation
Outcomes Engagement

INSPIRE ASSESS ENGAGE REWARD MEASURE

©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Employer and Member Testimonial
Member
On September 14th 2016 I made a decision to change my life to a Healthier life style. At 45 I started at 305lbs with a waist size of 45 inches body fat of 60.1 percent. Fast forward to today. I have stuck with it and on September 14 2020 will be my 2 year anniversary. At 46 soon to be 47 I currently weight 214lbs waist size is 34inches body fat index of 22.2. I lost most of the fat and built lean muscle. My goal is 200lbs with a 14 percent body fat index. I would like to send in before and after pictures and a more detailed journey of my life style change. I want to give many thanks to our Wellness program for their continued ongoing support for health and wellness. Your emails and website great. I use them weekly if not daily at times.
HR Administrator
Prior to Healthper we had very low wellness engagement due to disperse locations, scattered program sites and multiple demographics. Healthper's team helped us defined our three year wellness strategy that was very specific to the needs of our employees at the 6 locations. Before Healthper we had to deal with the administrative overhead to transfer any earned rewards to our multiple HSA providers. Healthper aggregated all the program needs in a single portal and reward earnings into a single source, and sent the specific contribution reports to the HSA providers. Using Healthper was like having full control of decorating each room separately in a large house but yet having the power to see all of it together.
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Healthy You Program

Healthy You well-being program allows to create uniquely tailored program from a list of available features and configure the incentive model for the participation and/or outcomebased program. The program includes,
1. Online comprehensive Health Assessment with instant feedback to the member. 2. Bi-Monthly or Monthly Eligibility/Census Management. 3. Biometric Screening with on-site, lab/provider form submission and home test kits. 4. Telephonic/Email/Online Coaching including reasonable alternatives. 5. Participation and Outcome based rewards with redemption in rewards mall or as a
premium rebate, payroll or Health savings account contribution. 6. Four Company-Wide 30-day Company-Wide Team or Non-Team Challenges. Challenges
include engaging communications and device connectivity with customization ability. 7. A set of Eleven Trackers that can track physical activity, weight, sleep, daily mood, water
intake, vegetable and fruit consumption, blood pressure, blood sugar, cholesterol and financial expense. 8. Activity Trackers with self-reporting and fitness device connectivity. 9. Members can manage their own Personal Health Record. 10. Supports populations with or without an email address. 11. Members can create and share their personal goal.

12. Compliant to EEOC / ACA guidelines compliance. 13. Educational content for Wellness including Physical, Emotional, Social, Nutrition & Diet,
Substance Abuse (Drinking and Smoking), Depression, Stress Management, Personal Lifestyle & Safety and Financial Wellness. 14. A company-wide and member-private community forum for your company where your members can engage. 15. Members can participate in individual challenges. 16. Reports that you can use to incentivize members through the raffle, premium rebate, HSA contribution, payroll credit or a reward of your choice. Health Assessment, Participation, Performance, Engagement, Biometric Outcome Target Met and Reward reports are also included. 17. Member can access the program using a website URL or via the Healthper mobile app on apple store or google play. 18. Digital wellness posters and brochure to promote the program are included. 19. Branded wellness program including client logo, program name, unique URL, logo, color themes across portal, program communications, wellness posters and more 20. Motivational Quotes and Healthy Cooking Tips by email are included. 21. Available in English, Spanish and French. Additional language options available. 22. Email support with 24-48-hour response time.

©2019 Healthper USA, Inc. ­ Confidential and Proprietary

Healthper's Program Personalization
Employer
· Select from existing catalog of components based on population insights [program tracks, companywide challenges, user interface style]
· Add activities based on employer need [outside events like Cancer Awareness walk, submission form for gym activity, blood donation]
Member
· Member select program tracks, challenges, set goals, attend webinars, lifestyle coaching modules
System
· Activities, Personal Challenges and Goals are offered based on the program track selection, demographics, coaching outreach, lifestyle and measures of members
Communications
· Personalized for program and members. Includes program announcement, brochure, challenge communications, nudges and reminders, motivational quotes, healthy cooking recipe & tips, healthy minutes newsletter, preventive care reminders and more.
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Global Solutions Support Multiple Languages
o Fully customized branding and landing pages for designated locations and languages o Supports both global and localized challenges, activities, etc. o Human-directed content translation can augment auto language translation o Custom content possible for multiple languages and designated locations o Member-selected language preference to support culture and communications o Supports language specific content management for client's "administrator" roles o Multi-lingual Health Assessments are customizable for location and/or culture o Email engagement plan adjusted for language and population segment o Rewards Mall Catalog and fulfillment can be adjusted for various population o Standard reporting includes country and segment level... health risk assessment,
engagement, participation, team and/or individual challenge statistics, performance and rewards redemption/usage tracking, etc.
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Program Management
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Healthper Program Management
· Healthper Program Management oversees the entire client engagement, from the wellness program implementation cycle to ongoing program monitoring & evaluation.
· Healthper assigns a dedicated account manager that maintains a direct and responsive relationship with the client's HR team.
· The lifecycle of a client engagement begins with initial discovery meeting to fully understand client needs and long term goals, the implementation cycle whereby the wellness program is constructed, configured, and deployed, and the ongoing monitoring, evaluation, and guidance.
· Client HR administrators receive regular reporting for complete program visibility. · Ongoing responsive daily support is provided for all member inquiries.
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Healthper Program Management ­ Client On-Boarding
· Kickoff ­ Initial meeting to review client wellness program needs, selection of options (e.g. biometric screening, eligibility feed, branding, rewards, etc.), and scheduling of implementation to meet client requirements.
· Implementation ­ Project plan devised and reviewed with client. Weekly client meetings scheduled to ensure all required artifacts and integrations are achieved on time. Communication plan devised and scheduled, with assets provided.
· Pre-rollout ­ Confirmation of all requirements satisfied, including branding mock-up review, external integrations, finalized member communications, etc.
· Rollout ­ Wellness program live on web and mobile platforms, review by client. Upon confirmation, member communications sent for official access by population.
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Account Management
o Program Strategy --"Design for Success"
 coordination of Healthper resources  detailed development with client team  implementation / launch synchronization  on-going support and periodic review
o Day-to-day Relationship / Communication o New or Custom Requirements
 programs, additions, changes, reports, etc.
o Contracting / Billing
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Our clients provide
· Leadership to champion the program
· Dedicated "wellness coordinator"
· Regularly review program results and agree upon "mid-flight" adjustments
· Baseline budget for incentives / rewards

Healthper provides
· Complete solution platform
· Strategy / design support
· Launch communications materials and templates
· Menu of challenges, activities and rewards for driving engagement
· On-going program evaluation and adjustment

©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Incentive Design Examples
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Participation Based ­ Company-wide Challenge only Incentive Design Model

Program Health Assessment Completion Companywide Wellness Challenge
TOTAL

Tokens 50,000 50,000
100,000

Max Budget: $250, $1 = 1000 tokens Up to 4 challenges a year (200,000 tokens maximum)
Maximum 250,000 tokens

*Team Challenge only solution, Compliant to EEOC, ADA & GINA regulations
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Participation Based - Incentive Design Model

Program Health Assessment Completion Biometric Screening Completion Companywide Wellness Challenge Annual Preventive Health Exam Healthy University (Educational Activities)
TOTAL

Tokens
50,000 0
20,000

Max Budget: $300, $1 = 1000 tokens Up to 4 challenges a year (80,000 tokens maximum)

20,000 150,000
240,000

Earnings are 1000 tokens per educational activity, 3000 tokens per tracker activity (activity, sleep, water, veggie), 1000 token per individual challenge.
Maximum 300,000 tokens

*Compliant to EEOC, ADA & GINA regulations
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Behavior Change ­ Choice Incentive Design Model

Program
Tokens awarded for Health Assessment completion. To be spent in the Rewards mall. Tokens awarded for completion of activities in the health and wellness program ­ monthly trackers and educational content. Behavioral Change Activities Completed, two from the following:
· Company-wide wellness challenges (30 day)
· Telephonic coaching calls (set of 3)
· Webinars/podcasts (set of 6) You can double up on one activity or do two different activities.
TOTAL

Reward for Medical Enrolled 50,000 tokens ($50) [Rewards Mall 2020] Up to 200,000 tokens [Rewards Mall 2020]
300,000 tokens ($300) [healthcare premium credit 2020]

Reward for Non-Medical Enrolled 50,000 tokens ($50) [Rewards Mall 2020] Up to 100,000 tokens [Rewards Mall 2020]
100,000 tokens ($100) [Rewards Mall 2020]

Maximum $320, $1=1000 tokens

*Compliant to EEOC, ADA & GINA regulations

©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Threshold - Incentive Design Model

Program Health Assessment Completion Biometric Screening Completion Companywide Wellness Challenge
Telephonic Coaching
On-line Coaching
Tobacco Cessation ­ Enrolled Tobacco Cessation ­ Completed Annual Preventive Health Exam Healthy University (Online Courses)
Trackers (activity, sleep, water, veggie)
Wellness Champion Role TOTAL

Tokens
100 0
200

Notes Up to 4 challenges a year (800 tokens maximum)

500

Complete 3 calls for 500 tokens; up to 6 completed calls (1,000 tokens maximum)

100

3 modules available to complete, 100 tokens per module

50 450 200 200 Earnings are 5 tokens per card, for 40 possible cards ­ final 8 cards will not be incentivized.

360

Earnings are 10 tokens per tracker, 4 trackers, 9 months.

200 2460

Maximum 3760 tokens

Threshold 1 ­ Reach 1000 tokens mark to earn $50 towards redemption rewards mall Threshold 2 ­ Reach 2000 tokens mark to earn $100 towards redemption rewards mall

*Compliant to EEOC, ADA & GINA regulations

©2020 Healthper USA, Inc. ­ Confidential and Proprietary

A Case Study
creating an ideal wellness prescription
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Situation o Major international pharmaceutical company o ~1,500 employees in multiple locations o Chronic conditions and medical costs rising o Prior wellness program efforts ineffective
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Solution Overview
o Client's unique branding and strategy o Focused on mobile wellness o Simple fun activities plus global challenges o Augmented with incentives and rewards o Integrated hub for member information,
challenges, activities and social connections
©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Healthper's Approach
easily customized platform provides
o personalized challenges o flexible incentives o interactive community o outcome-based rewards o ... and many other options

solutions assembled uniquely from common functions

©2020 Healthper USA, Inc. ­ Confidential and Proprietary

Summary Results After One Year
©2020 Healthper USA, Inc. ­ Confidential and Proprietary


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