Power AirFryer XL Owner's Manual

For models: AF-240, AF-340 & AF-530

Important: Power AirFryer XL™ Guarantee Information Inside.

FOR HOUSEHOLD USE ONLY

cULus certified

Guilt-Free Frying and More...

We all love fried food...

Crispy fried chicken, French fries, coconut shrimp, chicken parmesan, spicy hot wings... the list goes on and on. Those tasty delights have become part of our every day diet. Until now, it was impossible to get that great, crispy-fried crunch and flavor without frying in deep fat or oil.

Good News!

The new Power AirFryer XL™ has changed everything. Our culinary design team has perfected a cooking system that virtually eliminates the oil from the process. Messy, unhealthy oil is replaced with Turbo Cyclonic Air that surrounds your food, cooking it to crisp and juicy perfection.

The Power AirFryer XL™...

Not only cooks your favorite fried foods, but also broils and bakes many other favorites like “air fried” burgers, calzones, and doughnuts. It couldn't be easier! One-Touch Presets set the Time and Temperature for some of your favorites like fried shrimp, French fries, and southern style chicken. Users and their families will enjoy many years of crispy, mouthwatering meals and snacks with the Power AirFryer XL™.

Before you begin:

It is very important that users read this entire manual making certain that they are totally familiar with its operation and precautions.

Important Safeguards

WARNING PREVENT INJURIES! – CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, always follow these basic safety precautions.

  1. READ ALL INSTRUCTIONS.
  2. This appliance is not intended for use by persons (including children) with reduced physical, sensory, mental capabilities or lack of experience and knowledge unless they are given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  3. Close supervision is necessary when any appliance is used by or near children.

Where to Use the Appliance

  1. DO NOT place on or near a hot gas or electric burner, or in a heated oven.
  2. DO NOT place your appliance on a cooktop, even if the cooktop is cool, because accidentally turning the cooktop on could cause a fire, damaging the appliance, the cooktop, and the home.
  3. DO NOT place or use this appliance near water.
  4. When cooking, DO NOT place the appliance against a wall or within 5 inches of other appliances. DO NOT place anything on top of the appliance.
  5. A fire may occur if this appliance is covered by or touching flammable material, including curtains, draperies, walls, and the like, when in operation.
  6. DO NOT use outdoors.
  7. DO NOT place the appliance in any container or small confined space while the appliance is heated or in operation.
  8. ALWAYS operate the appliance on a horizontal surface that is level, stable, and noncombustible with adequate space for airflow.
  9. Before using your appliance on any countertop surface or other fragile surface, such as a glass tabletop, CHECK WITH YOUR COUNTERTOP MANUFACTURER OR INSTALLER for recommendations about using appliances on your surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. The manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If unsure, place a trivet or hot pad under the appliance before using it.

Electrical Safety

  1. THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT ATTEMPT to modify the plug in any way.
  2. DO NOT operate any appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped. Return appliance to an authorized service facility for examination, repair, or adjustment.
  3. This appliance should be serviced ONLY by qualified service technicians. Contact Customer Service using the information located on the back of this manual.
  4. NEVER immerse housing in water. If the Unit falls or accidentally becomes immersed in water, unplug from wall outlet immediately. Do not reach into liquid if the appliance is plugged in and immersed.
  5. To protect against electrical shock, DO NOT immerse cord, plugs, or expose the electrical components to water or other liquid.
  6. DO NOT plug in the power cord or operate the appliance controls with wet hands.
  7. ALWAYS make sure the plug is attached to the appliance first, then plug the cord into the wall outlet. To disconnect, press the Power button to turn the appliance off, then remove the plug from the wall outlet.
  8. A short power supply cord is provided to reduce the risk of entanglement or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply cord or extension cord is used:
    1. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
    2. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
    3. If the appliance is of the grounded type, the cord set or extension cord should be a grounding-type 3-wire cord.
  9. KEEP the appliance and its power cord out of reach of children when it is in operation or in the cooling down process.
  10. NEVER plug the appliance into an outlet below the surface where the appliance is placed.
  11. DO NOT let the power cord hang over the edge of a table or counter, or touch hot surfaces.
  12. DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating risks of electric shock.

Operational Safety

  1. Should the appliance emit black smoke, UNPLUG IMMEDIATELY and wait for smoking to stop before handling the appliance. Allow the appliance to cool and wipe excess oil and grease from the appliance.
  2. Cooking appliances should be positioned in a stable location with the handles (if any) positioned to avoid the spillage of hot liquids.
  3. NEVER operate the appliance unattended.
  4. NEVER connect this appliance to an external timer switch or separate remote-control system.
  5. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
  6. UNPLUG the appliance from outlet when not in use and before cleaning. ALLOW 30 minutes to cool before handling, putting on or taking off parts, cleaning, or storing.
  7. DO NOT cover the Air Intake Vent or Hot Air Outlet Vent while the appliance is operating. Doing so will prevent even cooking and may overheat or damage the appliance.
  8. When in operation, hot air and steam is released through the Hot Air Outlet Vent. KEEP YOUR HANDS AND FACE at a safe distance from the Hot Air Outlet Vent and KEEP the Vent clear of obstructions.
  9. While cooking, the internal temperature of the appliance reaches several hundred degrees Fahrenheit. To avoid personal injury, NEVER place hands inside the appliance unless it is thoroughly cooled.
  10. The appliance's outer surfaces and accessories may become hot during use. WEAR OVEN MITTS when handling the appliance during and after use, and to protect against hot steam and air released when opening the appliance.
  11. DO NOT touch hot surfaces. Use handles or knobs.
  12. EXTREME CAUTION MUST BE USED when moving an appliance containing hot oil or other hot liquids or when removing accessories or disposing of hot grease. This appliance is not intended for deep-frying foods.
  13. Oversized foods, metal foil packages, or utensils MUST NOT be inserted in the appliance as they may involve a risk of fire or electric shock. DO NOT overfill the appliance.

Appliance Hazards

  1. DO NOT store any materials, other than manufacturer-recommended accessories, in this appliance when not in use.
  2. DO NOT place any of the following materials in the appliance: paper, cardboard, plastic.
  3. NEVER pour oil into the appliance or accessories. Fire and personal injury could result.
  4. DO NOT use aerosol cooking sprays. These sprays will build up on cookware and become difficult to remove while reducing the nonstick cooking performance.
  5. DO NOT expose the appliance to corrosive chemicals or vapors.
  6. DO NOT use sharp utensils with the appliance. These implements can damage the appliance's protective non-stick coating.
  7. When cleaning the appliance interior, use ONLY mild, nonabrasive soaps or detergents applied with a sponge or soft cloth.
  8. This appliance is for home use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to the instructions in the user manual, the guarantee becomes invalid and Tristar will not be held liable for damages. DO NOT use this appliance for anything other than its intended use.
  9. SAVE THESE INSTRUCTIONS
WARNING: For California Residents

This product can expose you to Di(2-ethylhexyl)phthalate, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS. FOR HOUSEHOLD USE ONLY.

WARNING
  • NEVER rest anything on the basket while it is open.
  • DO NOT leave the basket open for an extended period.
  • ALWAYS ensure that nothing is protruding out of the appliance before closing the basket.
  • ALWAYS close the basket gently; NEVER slam the basket closed. ALWAYS hold the handle of the basket when opening and closing the basket.
  • NEVER operate your appliance with the basket open.
  • When the cooking time has completed, cooking will stop and the fan will continue to run for 10 to 20 seconds to cool down the appliance.
  • The appliance is equipped with an internal microswitch that automatically shuts down the fan and heating element when the Basket is removed.

Overheating Protection System

Should the inner temperature control system fail, the overheating protection system will be activated and the appliance will not function. Should this happen, unplug the appliance. Allow time for the appliance to cool completely before restarting or storing.

Automatic Shut-Off

The appliance has a built-in shut-off device that will automatically shut off the appliance when the cooking time has completed. Users can manually switch off the appliance by pressing the Power Button. The fan will continue running for 10 to 20 seconds to cool down the appliance.

Electromagnetic Fields (EMF)

This appliance complies with all standards regarding electromagnetic fields. If handled properly and according to the instructions in the user manual, the appliance is safe to use based on scientific evidence available today.

Power AirFryer XL Parts & Accessories

IMPORTANT: The Power AirFryer XL™ has been shipped with the components shown below. Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact shipper using the customer service number located in the back of the owner's manual.

  1. Fry Basket
  2. Basket Release Button
  3. Sliding Button Guard
  4. Easy-Grip Handle
  5. Outer Basket
  6. Assembled Fry Basket (1) and Outer Basket (5)
  7. Food Divider Insert
  8. Air Intake Vent
  9. Digital Control Panel
  10. Air Outlet Vent
  11. Main Unit Housing

The appliance consists of a main unit housing with a digital control panel on the front, an air intake vent on top, and an air outlet vent at the back. The removable basket assembly includes an outer basket and a fry basket with an easy-grip handle, a sliding button guard, and a basket release button. The food divider insert can be used within the fry basket.

CAUTION: Be careful not to touch the Air Outlet Vent (10) behind the Unit.

Sliding Button Guard & Basket Release Button

The Sliding Button Guard helps to ensure the Basket Release Button is not pressed by accident. Pressing the Basket Release Button causes the Outer Basket to separate from the Fry Basket and may result in injury if not done on a level, heat-resistant surface.

Note: The Sliding Button Guard is a small plastic cover over the Basket Release Button. The Basket Release Button is a red button located on the handle of the basket assembly.

Do not move Sliding Button Guard forward until Fry Basket and Outer Basket are resting on a level, heat-resistant surface.

CAUTION: Discontinue use if Sliding Button Guard ever becomes detached from Unit.

Using The Digital Control Panel

The digital control panel features a central display showing temperature and time, surrounded by various buttons and icons. Key elements include:

Button 1 - Power Button

Once the Outer Basket and Fry Basket are properly placed in the Main Unit Housing, the Power Button will be illuminated. Selecting the Power Button one time will set the Unit to a default temperature of 370° F, and the cooking time will be set to 15 minutes. Selecting the Power Button a second time will start the cooking process. Pressing the Power Button during the cooking cycle will turn the Unit off. The Red Heat Light will turn off and the Blue Fan Icon will continue to spin for 20 seconds.

Buttons 2 & 3 - Timer Control Buttons

The + and - symbols enable users to add or decrease cooking time, one minute at a time. Keeping the button held down will rapidly change the time.

Buttons 4 & 5 - Temperature Control Buttons

The + and - symbols enable users to add or decrease cooking temperature 10°F at a time. Keeping the button held down will rapidly change the temperature. Temperature control range: 180°F – 400°F.

6. Button 6 - Preset Button

Selecting the M Preset Button enables users to scroll through the seven Preset Buttons. Once selected, the predetermined time and cooking temperature function begins.

Note: Users can override the Preset function by increasing or decreasing Time and Temperature manually.

7 - 13. Buttons 7 through 13 - Preset Choices

Seven Presets to choose from: French Fries, Roast, Shrimp, Bake, Chicken, Steak, and Fish.

14. Time and Temperature

This display will keep track of the temperature and remaining cook time.

15. Blue Fan Icon

The spinning, Blue Fan Icon will appear when the Unit is turned on and for up to 20 seconds after it is turned off. The star-shaped Red Heat Light will appear inside the center of the fan when the Unit is in “cook” or “preheat” mode.

Cooking with the Power AirFryer XL™ Without Presets

Once users are familiar with the Power AirFryer XL™ they may want to experiment with their own recipes. Users do not need to select a Preset function. Simply choose the Time and Temperature that suits personal taste.

Preheating the Power AirFryer XL™

Users may preheat the Unit for more efficient cooking simply by selecting a cook time of 2 or 3 minutes and cook at the default or higher temperature. For preheating, users will need to insert the empty Fry Basket and Outer Basket (assembled) into the Main Unit Housing.

WARNING: Never fill the Outer Basket with cooking oil or any other liquid! Fire hazard or personal injury could result.

General Operating Instructions

Before using the Power AirFryer XL™ for the first time...

Remove all packing materials, labels, and stickers. Wash the Outer and Fry Baskets with warm, soapy water. The Outer and Fry Baskets are also dishwasher safe. Wipe the inside and outside of the cooking Unit with a clean, moist cloth. Never wash or submerge the cooking Unit in water. Never fill the Outer Basket with oil... this Unit cooks with hot air only.

Preparing for Use:

Note: The Unit will not work unless the Fry Basket is inserted properly.

NEVER:

A Versatile Appliance

The Power AirFryer XL™ is designed to cook a wide variety of favorite foods. The charts and tables provided within this manual and the Recipe Guide will help users get great results. Please refer to this information for proper time/temperature settings and proper food quantities.

Time to Fry "Hot Air" Style...

When removing the Outer Basket, users may feel slight resistance. Place a hand on top of the Unit and pull gently on the Outer Basket.

CAUTION: IF THE SLIDING BUTTON GUARD MOVES FORWARD WHEN REMOVING OUTER BASKET, BE CAREFUL NOT TO PRESS THE BASKET RELEASE BUTTON. OUTER BASKET WILL SEPARATE FROM THE FRY BASKET AND MAY CAUSE INJURY.
WARNING: Wear an oven mitt on the hand used to hold the Unit in place.

Place the ingredients in the Fry Basket.

Note: Never fill the Fry Basket above the recommended amount as this could affect the quality of the end result or interfere with the electric heating coils.

Slide the Fry Basket back into the Unit until it “clicks” in place. Never use the Outer Basket without the Fry Basket.

Caution: During the cooking process, the Outer Basket will become very hot. When removing it to check on the progress, make sure to have a heat-resistant surface nearby to set it down on.

  1. When the Fry Basket and food is securely in place, press the Power Button once.
  2. Select a Preset function using the M Button or manually set the Temperature and then the Time.
  3. Press the Power Button once and the Power Air Fryer XL™ will cycle through the cooking process.
Note: Users may remove the Fry Basket at any time during the process to check the progress. If users wish to preheat the Unit, see instructions on page 11.

Because Rapid Hot Air Technology instantly reheats the air inside the appliance, pulling the Outer Basket briefly out of the appliance during hot air frying barely disturbs the process.

Consult the charts in this manual or the Recipe Guide to determine the correct settings.

Shaking...

To insure even cooking, some foods require "shaking” during the cooking process. To do this, simply remove the Outer Basket and Fry Basket from the Unit... gently shake the contents as needed and place back in Unit to continue cooking. For heavier foods, users might want to separate the Fry Basket from the Outer Basket before shaking. To do this, place the assembled Outer Basket and Fry Basket on a heat-resistant surface. Move Sliding Button Guard forward to expose Basket Release Button. Press the Basket Release Button and gently lift the Fry Basket. Shake ingredients. Place the Fry Basket in the Outer Basket and return it to the Unit to finish cooking.

Caution: The Outer Basket will be hot... wear an oven mitt during this procedure. Never move the Sliding Button Guard while shaking or users may press the Basket Release Button accidentally.

Tip: Set the Timer to 1/2 the time needed for the recipe. The Timer bell will alert users when it's time to "shake."

When the Timer bell sounds, the Preset preparation time has elapsed. Pull the Outer Basket out of the appliance and place it on a heat-resistant surface.

To remove ingredients (i.e., fries), place the Outer Basket on a heat-resistant surface. Move Sliding Button Guard forward. Press the Basket Release Button and lift the Fry Basket out of the Outer Basket. Turn the Fry Basket over and let the ingredients fall on a plate. Use nonabrasive utensils to remove larger foods.

Do not turn the Fry Basket upside down with the Outer Basket still attached... excess oil that has collected on the bottom of the Outer Basket will leak onto the food.

When a quantity of food is cooked, the Unit is instantly ready for preparing another batch. When the cooking cycle is over, users may begin use again immediately.

Settings

Tips

Cooking Chart

Food itemSizeTemperatureCook TimePreheat*Shake or FlipSpray with Oil
FROZEN FOOD
French fries400° F (204° C)18 min
Sweet potato fries400° F (204° C)22 min
Chicken nuggets400° F (204° C)14 min
CHICKEN
Breaded cutlets6 oz400° F (204° C)10 min
Wings400° F (204° C)25 min
Chicken breast6 oz400° F (204° C)8 min
BEEF
Burgers6 oz400° F (204° C)10 min
Hot dogs8 pc375° F (191° C)5 min
NY strip steaks8 oz400° F (204° C)12 min
Meatballs, 1 inch1.5 lb375° F (191° C)10 min
PORK
Pork chops400° F (204° C)12 min
Sausages350° F (177° C)15 min
FISH
Salmon filets6 oz390° F (199° C)12 min
Shrimp (16-20 size)12 oz390° F (199° C)10 min
VEGETABLES
Asparagus1 lb380° F (193° C)8 min
Broccoli8 oz380° F (193° C)8 min
Corn on the cob2 pc380° F (193° C)8 min
PREPARED FOOD
Hard boiled eggs, shell on250° F (121° C)18 min
Cake320° F (160° C)20 min
Grilled cheese sandwich1 pc375° F (191° C)6 min

*Add 3 minutes to cooking time when starting with a cold appliance.

Note: Keep in mind that these settings are indications. As ingredients differ in origin, size, shape and brand, the best settings for ingredients cannot be guaranteed.

Troubleshooting

PROBLEMPOSSIBLE CAUSESOLUTION
The POWER AIRFRYER XL does not workThe appliance is not plugged in.Plug power cord into wall socket.
The Unit has not been turned on, the preparation time, or temperature has not been set.Press the Power On Button. Select a Preset or select Time and Temperature. Press the Power Button again and cooking will begin.
The Unit has probably been turned off. If the Power Button was pressed while the Unit was cooking, it will trigger the Auto Shut-Off mode.Press the Power On Button. Select a Preset or select Time and Temperature. Press the Power Button again and cooking will begin.
Food not cookedThe Fry Basket is overloaded.Use smaller batches for more even frying.
The temperature is set too low.Use the Temperature Control Button to raise the temperature and continue cooking.
Food is not fried evenlySome foods need to be "shaken" during the cooking process.See pages 13 and 14 in this manual.
Outer Basket won't slide into Unit properlyFry Basket is overloaded.Do not fill the Fry Basket above the MAX level.
Fry Basket is not placed in Outer Basket correctly.Gently push Fry Basket into Outer Basket until it "clicks."
White smoke coming from UnitToo much oil being used.Foods heavy with oil will cause dripping in the Outer Basket. Oil in the Outer Basket will smoke having no effect on the Unit or the food.
Outer Basket has grease residue from previous cooking.Clean Outer Basket after each use.
Fresh fries are not fried evenlyWrong type of potato being used.Use fresh, firm potatoes.
Potatoes not rinsed properly during preparation.Use cut sticks and pat dry to remove excess starch.
Fries are not crispyRaw fries have too much water.Dry potato sticks properly before adding oil.
Cut sticks smaller.
Add a bit more oil.
ErrorE1 - Broken circuit of the thermal sensorCall Customer Service at 1-973-287-5129
E2 - Short circuit of the thermal sensor

Frequently Asked Questions

  1. Can I prepare foods other than fried dishes with my Power AirFryer XL™?

    Users can prepare a variety of dishes including steaks, chops, burgers, and baked goods. See the Power AirFryer XL™ Recipe Guide.

  2. Is the Power AirFryer XL™ good for making or reheating soups and sauces?

    Never cook or reheat liquids in the Power AirFryer XL™.

  3. Is it possible to shut off the Unit at any time?

    Press the Power Button once or remove the Outer Basket.

    CAUTION: When removing the Outer Basket, do not move Sliding Button Guard forward until the Fry Basket and Outer Basket are resting on a level, heat-resistant surface.
  4. What do I do if the Unit shuts down while cooking?

    As a safety feature, the Power AirFryer XL™ has an Auto Shut-Off device that prevents damage from overheating. Remove the Outer Basket and set it on a heat-resistant surface. Allow the Unit to cool down. Remove the power cord from the outlet. Restart with the Power Button.

  5. Does the Unit need time to heat up?

    If cooking from a “cold start,” add 3 minutes to the cook time to compensate.

  6. Can I check the food during the cooking process?

    Users can remove the Outer Basket at any time while cooking is in progress. During this time, users can “shake” the contents in the Fry Basket if needed to ensure even cooking.

  7. Is the Power AirFryer XL™ dishwasher safe?

    Only the Fry Basket and the Outer Basket are dishwasher safe. The Unit itself containing the heating coil and electronics should never be submersed in liquid of any kind or cleaned with anything more than a hot, moist cloth or nonabrasive sponge with a small amount of mild detergent.

  8. What happens if the Unit still does not work after I have tried all the troubleshooting suggestions?

    Never attempt a home repair. Contact the manufacturer and follow the procedures set forth by the warranty. Failure to do so could render the warranty null and void.

  9. What is the purpose of the Sliding Button Guard?

    The Sliding Button Guard helps to ensure the Basket Release Button is not pressed accidentally. Pressing the Basket Release Button causes the Outer Basket to separate from the Fry Basket and may result in injury if not done on a level, heat-resistant surface.

Power AirFryer XL Models

Model NumberFeatures
AF-530 - 5.3 Quart
  • Digital Control Panel
  • 7 Preset Programs
  • Timer with Auto Shut-Off
  • 1700 Watts (120v / 60hz)
  • Large Easy-Grip Handle
  • Large 5.3-Quart Fry Basket with Non-Stick Coating
  • Dimensions: 13.9"w x 15.6″h x 13.9"d
AF-340 - 3.4 Quart
  • Digital Control Panel
  • 7 Preset Programs
  • Timer with Auto Shut-Off
  • 1500 Watts (120v / 60hz)
  • Large Easy-Grip Handle
  • Large 3.4-Quart Fry Basket with Non-Stick Coating
  • Dimensions: 12.7"w x 14.4”h x 12.7"d
AF-240 - 2.4 Quart
  • Digital Control Panel
  • 4 Preset Programs
  • Timer with Auto Shut-Off
  • 1200 Watts (120v / 60hz)
  • Large Easy-Grip Handle
  • Large 2.4-Quart Fry Basket with Non-Stick Coating
  • Dimensions: 12"w x 14.2"h x 12"d

Cleaning & Storage

Clean the Power AirFryer XL™ after each use. The Outer Basket and the Fry Basket are coated with a special non-stick surface. Never use abrasive cleaning materials or utensils on these surfaces.

  1. Remove the power cord from the wall socket and be certain the appliance is thoroughly cooled before cleaning.
Note: Separating the Outer Basket from the Fry Basket will allow them to cool quicker.
CAUTION: Do not move Sliding Button Guard forward until Fry Basket and Outer Basket are resting on a level, heat-resistant surface. Outer Basket will separate from the Fry Basket and may cause injury.
  1. Wipe the outside of the appliance with a warm, moist cloth and mild detergent.
  2. Clean the Outer Basket and the Fry Basket with hot water, a mild detergent, and a nonabrasive sponge.
Note: The Outer Basket and Fry Basket are dishwasher safe.
Tip: Should Outer Basket and Fry Basket contain difficult to remove food particles, leave the Fry Basket and Outer Basket assembled, fill with hot, soapy water, and soak for 10 minutes.
  1. Clean the inside of the appliance with hot water, a mild detergent, and a nonabrasive sponge.
  2. If necessary, remove unwanted food residue from the heating element with a cleaning brush.

Storage

  1. Unplug the appliance and let it cool down thoroughly.
  2. Make sure all components are clean and dry.
  3. Place the appliance in a clean, dry place.

Environment

Dispose of all unwanted appliances according to local environmental regulations.

Preserve the planet.

90-Day Money-Back Guarantee

The Power AirFryer XL is covered by a 90-day money-back guarantee. If users are not 100% satisfied with the product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Products, when purchased from an authorized retailer, include a 1-year replacement guarantee if the product or component part does not perform as expected. The guarantee extends only to the original purchaser and is not transferable. If an issue is experienced with one of the products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and users are responsible to pay to return the appliance to Tristar Products. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar Products reserves the right to replace the appliance with one of equal or greater value.

Return Policy

If, for any reason, users would like to replace or return the product under the money-back guarantee, the order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return the product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of the purchase price, less processing and handling. Users are responsible for the cost of returning the product. Users can locate their order number at www.customerstatus.com. Users can call customer service at 973-287-5129 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with (1) name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether a refund or replacement is requested. Write the RMA on the outside of the package.

Send the product to the following return address:

Power AirFryer XL
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5129.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar Products. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Contact Information

Tristar Products, Inc. is very proud of the design and quality of the Power AirFryer XL.

This product has been manufactured to the highest standards. Should users have any questions, the friendly customer service staff is available to help.

For parts, recipes, accessories, and everything Power AirFryer, go to tristarcares.com.

To contact Tristar Products, email info@tvcustomerinfo.com or call 973-287-5129.

Distributed By:
Tristar Products, Inc.
Fairfield, NJ 07004
©2021 Tristar Products, Inc.
Made In China

cULus certified

Models: AF-240, AF-340, AF-530, Air Fryer

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