Homepage | ENERGY STAR
VTech Canada Official Site | Best Home Office & Business PhonesUser Manual for vtech models including: CS5249, CS5249-2, CS5249-3, CS5249-4, CS5249-5, Corded Cordless Telephone
on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This manual has all the feature operations and.
25 giu 2021 —
CS 5249 5249-2 5249-3 5249-4 5249-5
Click on the in the manual to watch the video tutorials.
Scan the QR code to go and subscribe our tutorial channel
User's manual
Congratulations
on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit phones.vtechcanada.com.
Compatible with Hearing Aid T-Coil
T
TIA-1083
Telephones identified
with this logo have
reduced noise and
interference
when
used with most T-coil
equipped hearing aids
and cochlear implants.
The TIA-1083 Compliant
Logo is a trademark of
the Telecommunications
Industry Association.
Used under license.
The ENERGY STAR® program (www. energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on
the product. 3. Unplug this product from the wall outlet before
cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. CAUTION: Do not install the telephone base at a height above 2 meters. 5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a swimming pool, or in a wet basement or shower. 6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 7. Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes. 8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company. 10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used. 13. Do not overload wall outlets and extension cords. 14. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: · When the power supply cord or plug is
damaged or frayed. · If liquid has been spilled onto the product. · If the product has been exposed to rain or
water. · If the product does not operate normally by
following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. · If the product has been dropped and the telephone base and/or handset has been damaged. · If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 17. Only put the handset of your telephone next to your ear when it is in normal talk mode. 18. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
19. For pluggable equipment, the socket outlet shall be installed near the equipment and shall be easily accessible.
20.
CAUTION: Use only the batteries
indicated in this manual. There may be a risk of
explosion if a wrong type of battery is used for
the handset. Use only the supplied rechargeable
batteries or replacement batteries (BT162342/
BT262342) for the handset. Do not dispose of
batteries in a fire. They may explode.
21. Use only the adapter included with this product.
Incorrect adapter polarity or voltage can seriously
damage the product.
· Base unit power adapter: Output: 6V DC
400mA
· Charge power adapter: Output: 6V DC
400mA
SAVE THESE INSTRUCTIONS
Battery
· CAUTION: Use Only Supplied Battery. To order a replacement, visit out website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to phones.vtechcanada.com or call 1 (800) 267-7377.
· Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.
· Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
· Exercise care in handling batteries in order not to create a short circuit with conductive materials.
· Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
· Should keep wireless telephones at least six inches from the pacemaker. · Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. · Should use the wireless telephone at the ear opposite the pacemaker. WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
About cordless telephones
· Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
· Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
· Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.
· Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
· Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
·
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activities automatically whenever the handset is synchronized with the telephone base.
For C-UL compliance only
Mesures de sécurité importantes
Afin de réduire les risques d'incendie, de blessures corporelles ou d'électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : 1. Lisez et comprenez bien toutes les instructions. 2. Observez toutes les instructions et mises en garde
inscrites sur l'appareil. 3. Débranchez ce téléphone de la prise murale
avant de le nettoyer. N'utilisez pas de nettoyeurs liquides ni en aérosol. N'utilisez qu'un chiffon doux et légèrement humecté. 4. ATTENTION: Ne pas installer le socle téléphonique à une hauteur supérieure à 2 mètres. 5. N'utilisez pas ce produit près de l'eau, tel que près d'un bain, d'un lavabo, d'un évier de cuisine, d'un bac de lavage ou d'une piscine, ou dans un soussol humide ou sous la douche. 6. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L'appareil pourrait tomber et être sérieusement endommagé. 7. Évitez d'installer le système téléphonique dans les endroits soumis à une température extrême, à la lumière directe du soleil ou à proximité immédiate d'autres appareils électriques ou électroniques. Protégez votre téléphone contre les sources d'humidité, la poussière, les vapeurs et les liquides corrosifs. 8. Le boîtier de l'appareil est doté de fentes et d'ouvertures d'aération situées à l'arrière ou en dessous. Afin d'empêcher la surchauffe, ces ouvertures ne doivent pas être obstruées en plaçant l'appareil sur un lit, divan, tapis ou autre surface similaires. Ne placez pas cet appareil proximité d'un élément de chauffage ni d'une plinthe électrique. De plus, ne l'installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d'aération adéquate. 9. Ne faites fonctionner cet appareil qu'avec le type d'alimentation indiqué sur les étiquettes de l'appareil. Si vous ne connaissez pas le voltage de
votre maison, consultez votre marchand ou votre fournisseur d'électricité. 10. Ne déposez rien sur le cordon d'alimentation. Installez cet appareil dans un endroit sécuritaire, là où personne ne pourra trébucher sur la ligne d'alimentation ni le cordon téléphonique modulaire. 11. N'insérez jamais d'objets à travers les fentes et ouvertures de cet appareil, car ils pourraient toucher à des points de tension dangereux ou court-circuiter des pièces, ce qui constituerait un risque d'incendie ou d'électrocution. N'échappez pas de liquides dans l'appareil. 12. Afin de réduire les risques d'électrocution, ne démontez pas l'appareil, mais apportez-le plutôt à un centre de service qualifié s'il doit être réparé. En enlevant le couvercle, vous vous exposez à des tensions dangereuses ou autres dangers similaires. Un remontage inadéquat peut être à l'origine d'une électrocution lors d'une utilisation ultérieure de l'appareil. Débranchez l'appareil avant de procéder au nettoyage. Utilisez un chiffon humide et doux. 13. Ne surchargez pas les prises de courant et les rallonges. 14. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants: · Lorsque le cordon d'alimentation est
endommagé ou écorché. · Si du liquide a été échappé dans l'appareil. · Si l'appareil a été exposé une source
d'humidité telle que la pluie ou l'eau. · Si le produit ne fonctionne pas normalement
en respectant les instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions de fonctionnement. Les réglages incorrects des autres commandes pourraient provoquer un dommage qui pourrait exiger un travail exhaustif de la part d'un technicien autorisé afin de rétablir le fonctionnement normal de l'appareil. · Si le produit a été échappé et que le socle et/ ou le combiné a été endommagé. · Si le produit affiche une nette diminution de sa performance. 15. Évitez d'utiliser un téléphone (autre qu'un sans fil) pendant un orage. Les éclairs peuvent être à l'origine d'une électrocution.
16. N'utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l'adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à la fermeture d'un circuit électrique. L'utilisateur ne devrait pas brancher le téléphone à une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle, si le téléphone se trouve à proximité d'un endroit comportant des concentrations de gaz inflammables, moins que la ventilation soit adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits où l'on utilise de l'oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d'essence, etc.); une fuite de gaz naturel, etc.
17. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu'en mode de conversation.
18. Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au sol. Les broches ne sont pas conçues pour maintenir l'adaptateur en place si celui-ci est barnché dans une prise au plafond ou sous une table/ armoire.
19. Pour le MATERIEL RACCORDE PAR PRISE DE COURANT, le socle de prise de courant doit etre installe a proximite du materiel et doit etre aisement accessible.
MISE EN GARDE: Il peut y avoir un risque d'explosion si vous utilisez le mauvais type de piles pour le téléphone. N'utilisez que les piles rechargeable inclus ou les piles de rechange (BT162342/BT262342). N'incinérez pas les piles. Celles-ci risqueraient d'exploser. 21. N'utilisez que les adaptateurs inclus avec ce produit. L'utilisation d'un adaptateur dont la polarité ou la tension serait inadéquate risque d'endommager sérieusement le produit et mettre votre sécurité en péril. · Socle : 6 V CC @ 400 mA · Chargeur : 6 V CC @ 400 mA
CONSERVEZ CES INSTRUCTIONS
Pile
· N'utilisez que la pile incluse ou l'équivalent. Pour commander une pile de recharge, visitez notre site Web au www.vtechphones.com ou composez le 800-595-9511. Au Canada, visitez le phones.vtechcanada.com ou composez le 800267-7377.
· Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus auprès des autorités locales.
· N'ouvrez pas et ne mutilez pas la pile. L'électrolyte qui s'en échapperait est corrosif et pourrait causer des brûlures ou des blessures aux yeux ou à la peau. L'électrolyte est toxique si avalé.
· Soyez prudents lorsque vous manipulez les piles afin d'éviter les courts-circuits provoqués par des matériaux conducteurs.
· Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées dans ce guide d'utilisation.
Stimulateurs cardiaques implantés dans l'organisme
Les simulateurs cardiaques (s'applique uniquement aux téléphones numériques sans fil): L'organisme `Wireless Technology Research, LLC (WTR)', une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l'organisme. Appuyée par l'Administration des aliments et drogues (FDA) des États-Unis, la firme WTR recommande aux médecins:
Avis aux détenteurs de stimulateurs cardiaques
· Ils doivent tenir le téléphone sans fil à une distance d'au moins six pouces du stimulateur cardiaque.
· Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche.
· Ils doivent utiliser le téléphone sans fil en l'appuyant sur l'oreille qui se trouve dans la direction opposée au stimulateur cardiaque.
L'étude effectuée par l'organisme WRS n'a pas identifié de risque pour les détenteurs de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans fil à proximité de ceux-ci.
À propos des téléphones sans fil
The RBRC seal
· Alimentation électrique: Les mêmes The RBRC seal on the nickel-metal hydride battery
caractéristiques qui constituent des avantages indicates that VTech Communications, Inc. is voluntarily
pour les téléphones sans fil affichent également participating in an industry program to collect and
des restrictions. Les appels téléphoniques sont recycle these batteries at the end of their useful lives,
transmis entre le combiné sans fil et le socle par le when taken out of service within the United States and
biais d'ondes radio ; il y a donc la possibilité que Canada.
vos conversations téléphoniques sans fil soient The program provides a convenient alternative to
interceptées par des équipements de réception placing used nickel-metal hydride batteries into the
radio se trouvant dans la portée du combiné sans trash or municipal waste, which may be illegal in your
fil. Pour cette raison, vous ne devez pas percevoir area.
les communications téléphoniques sans fil comme VTech's participation makes it easy for you to drop
étant aussi confidentielles.
off the spent battery at local retailers participating in
· Alimentation électrique: Le socle de ce téléphone the program or at authorized VTech product service
sans fil doit être branché à une prise électrique centers. Please call
fonctionnelle. La prise électrique ne doit pas être 1 (800) 8 BATTERY® for information on Ni-MH battery
contrôlée par un interrupteur mural. Les appels ne recycling and disposal bans/restrictions in your area.
pourront pas être effectués du combiné sans fil si VTech's involvement in this program is part of its
le socle est débranché ou mis hors tension ou si le commitment to protecting our environment and
courant est coupé.
conserving natural resources.
· Possibilité d'interférences aux téléviseurs: The RBRC seal and 1 (800) 8 BATTERY® are registered
Certains téléphones sans fil fonctionnent sur des trademarks of Call2recycle, Inc.
fréquences pouvant causer des interférences aux
téléviseurs et aux magnétoscopes. Pour réduire
ou prévenir de telles interférences, ne placez
pas le socle du téléphone sans fil près ou sur un
téléviseur ou magnétoscope. S'il y a présence de
parasites, il est conseillé d'éloigner le téléphone
sans fil du téléviseur ou du magnétoscope afin de
réduire possiblement les interférences.
· Piles rechargeables: Manipulez les piles avec soin
afin de ne pas les court-circuiter avec des bagues,
bracelets ou clés. Les piles ou le conducteur peut
surchauffer et causer des blessures. Respectez la
polarité adéquate entre la pile et le chargeur.
· Les bloc-piles rechargeables à l'hydrure
métallique de nickel: Jetez ces blocs-piles de
manière écologique et sécuritaire. Ne les incinérez
pas et ne les percez pas. Tel que les autres piles
de ce type, elles pourraient dégager une matière
toxique qui peut causer des blessures corporelles
si elles sont brûlées ou percées.
FCC, ACTA and IC regulations FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment
and receiver. · Connect the equipment into an outlet on a
circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B).
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Replacement to this telephone equipment can only be made by the manufacturer or its authorized agents. For replacement procedures, follow the instructions outlined under the "Limited warranty". If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. The term `'IC:`' before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energyconserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the
power outlet. Make sure all handsets are plugged with charged batteries before proceeding.
2. While you press and hold /FIND HANDSET, plug the telephone base power adapter back to the power outlet.
3. After about 10 seconds, when the IN USE light starts flashing and the telephone base shows Registering... and then De-register?, release
/FIND HANDSET and immediately press it again within two seconds. When the phone successfully enters the CEC battery charging testing mode, all handsets display To register HS... and ...see manual alternately. When the phone fails to enter this mode, repeat steps 1 to 3 above.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the telephone base is powered up as normal.
2. Press and hold /FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on and the handset shows Registering....
3. Press QUIET # on the handset. The handset shows Registered and you hear a beep when the registration process completes. This process takes about 60 seconds.
Install | Set up
14
What's in the box
14
Connect the telephone base 15
Connect the charger
16
Install the battery
17
Charge the battery
17
Check the battery level
18
Check for dial tone
18
Before use
19
Set date and time (before use) 19
Set up through voice guide Answering system (before use) 19
Install
20
Mount the telephone base
20
Overview
22
Telephone base
22
Handset
23
Display
25
Handset lights
26
Telephone base lights
26
Operating range
26
Operate
27
Make, answer or end a call 27
Make a call
27
Predial a call
27
Answer a call
27
End a call
27
View dialing options
28
Sound
28
Use speakerphone
28
Volume control
28
Mute the microphone
29
Temporary ringer silencing
29
Join a call
29
Join a call in progress
29
Call waiting
30
Intercom
30
Initiate an intercom call with a
cordless handset
30
Initiate an intercom call at the
telephone base
31
Answer an incoming call during an
intercom call
32
Transfer a call via intercom
32
Find handset
34
Page/ find handset
34
Use phone menu
34
Phonebook | Phonebook entry 35
Add a phonebook entry
35
Review the phonebook entries 36
Dial a phonebook entry
36
Delete a phonebook entry
36
Edit a phonebook entry
36
Alphabetical search
37
Redial list
38
Review a redial list entry
38
Dial a redial list entry
38
Delete a redial list entry
38
Contents
Chain dialing
39
Playback messages
48
Caller ID
40
Delete all messages
50
Review the caller ID log
40
Answering system remote access 50
Save a caller ID log entry to the
phonebook
40
Call intercept while using answering
system
51
Save a caller ID log entry to call
block list
41
Recording memo
51
Turn on or off the call screening 52
Dial a caller ID log entry Delete caller ID log entries Caller ID memory match
42 Screen a call with answering system
42
52
43 Announcement
53
Missed call indicator
43 Record a new outgoing
Call block
44
announcement
53
Block unknown calls
44
Play your announcement
53
Add a call block list entry Review call block list Edit a call block list entry
44
Delete your annoucement
54
45
Voicemail (via Tlephone service
provider)
54
45
Save a caller ID log entry to the call
block list
45
Turn off the new voicemail indicators
55
Unblock a telephone number 45 Configure | Settings
55
Mute first ring
46 Answering system settings 55
Answering system
46
Difference between the built-in
answering system and voicemail
service
46
Use your built-in answering system 47
Turn on or off the answering system 48
Set your built-in answering system 55
Set answering system through voice
guide
56
Set remote access code
56
Turn on or off the message alert
tone
57
Area code settings
57 Technical specifications
65
Set home area code
Dial modes
57 DECT 6.0 digital technology 66 58 Telephone operating range 66
Temporary tone dialing Set dial mode
58 Redefining long range coverage
58 and clarity
66
Ringer
Set ringer tone
58 Simulated full-duplex handset
59 and base speakerphones
66
Set ringer volume
Set date and time
59 Frequently asked questions 67 60
Set languages
60
Set LCD language
60
Set voice language
61
Sound settings
61
Set number of rings
61
Set QUIET mode
62
Set listening volume
63
Set key tone
63
Voicemail settings
63
Set speed dial voicemail number 63
Add and register handset 64
General product care
65
Taking care of your telephone 65
Avoid rough treatment
65
Avoid water
65
Electrical storms
65
Cleaning your telephone
65
Contents
Install | Set up
What's in the box
Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. You can add new handsets (CS5209) to your telephone system. All accessories are sold separately. Your telephone base supports a maximum of five devices.
NOTE
· To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to phones.vtechcanada.com or dial 1 (800) 267-7377.
· 1 set for CS5249
· 2 sets for CS5249-2
· 3 sets for CS5249-3
· 4 sets for CS5249-4
· 5 sets for CS5249-5
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT162342/BT262342 (2.4V 300mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
CR1951
· 1 set for CS5249-2
· 2 sets for CS5249-3
· 3 sets for CS5249-4
· 4 sets for CS5249-5
Connect the telephone base 5. Flip the wall-mount bracket up and
restore it back to the original position.
1. Press to release the wall-mount bracket from the back of the
You will hear a "click" sound when the wall-mount bracket is safely locked.
telephone base.
PRESS TO RELEASE
PRESS TO RELEASE
PRESS TO RELEASE
PRESS TO RELEASE
6. The power cord, telephone line cord and coiled handset cord should be placed in the slots.
2. Flip the wall-mount bracket down.
3. Pass the power cord, telephone line cord and coiled handset cord through the wall-mount bracket.
4. Plug them into the respective sockets.
Quick start guide
14
15
TIPS
Connect the charger
· If you want to mount the base, make
sure telephone line pass through the
mounting bracket before connecting
12 hrs
to the DSL filter.
· If you subscribe to digital subscriber
line (DSL) high-speed Internet service
through your telephone line, make
sure you connect a DSL filter (not
included) to the telephone wall jack.
16
Install the battery
Charge the battery
7. Plug the battery connector securely into the socket inside the handset battery compartiment. · Make sure the battery label THIS SIDE UP is facing up, as indicated.
THIS SIDE UP
MaNdeE iDPnOAWCSNAhIiBORNnTTNa1CBII/B8aNtN3UtF3GÉeaR4r/R2bNyr/EiABPOVRqauREcO2éRkP8UTe/3IUInP3SNSB4ElcSC2ohRSEiT(IcC-n2UM.DEepEiR4lERENVeTLsU4B:E:0PAS0T/TPmICEALERhEISENC.iS-.ÔMTH)É VERS LE HAUT CR1535
MaNdeE iDPnOAWCSNAhIiBORNnTTNa1CBII/B8aNtN3UtF3GÉeaR4r/RbN2yr/EiAPOBVRqaTuREcO2éTRkP8UTeH/3IUInP3SNSB4ElcSC2ohRSEiT(IcC-n2UM.DEepEiR4lERENVeTLsU4B:E:0PAS0T/TPmICEALERhEISENC.iS-.ÔMTH)É VERS LE HAUT CR1535
8. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
¡
The following table summarizes the battery indicators and actions to take.
Battery Battery Action
indicators status
· The screen is blank, or shows Put in charger and flashes.
· The battery has no charge or very little charge. The handset cannot be used.
· Charge without interruption (at least 30 minutes).
· The screen shows Low battery and
flashes.
· The battery has enough charge to be used for a short time.
· Charge without interruption (at least 30 minutes).
· The screen shows HANDSET X.
· The battery is · To keep
charged.
the battery
charged,
place it in
the handset
charger
when not in
use.
17
When it is fully charged, you can expect Check for dial tone
the following performance:
Operation
· Operating time *
Talk time (cordless · 7 hours
handset)
Standby
· 5 days
Lift the corded handset, or press on the cordless handset.
If you hear a dial tone, the installation is successful.
* Operating times vary depending on your actual use and the age of the battery.
If you do not hear a dial tone · Make sure the installation procedures
are properly done.
· The handset may take a second or
Check the battery level
two to find the telephone base and
After you have installed the battery, produce a dial tone. This is normal.
check the battery level on the handset Wait an extra second before dialing.
screen.
· If the previous suggestions do not
· If the screen is blank, or flashes,
work, disconnect the telephone
then the battery needs to be
line cord from your telephone and
charged. Go to Charge the battery
connect the telephone line cord to
section before you do any setting or
another telephone.
operation.
· If there is no dial tone on that other
· If the battery icon is , , or , then
telephone either, your telephone
go to Set the date and time and Set
line cord may be defective. Install a
the answering system through voice new telephone line cord.
guide section.
· If changing the telephone line cord
does not help, the wall jack (or
the wiring to this wall jack) may be
defective. Try using a different wall
jack in your home to connect your
CS5249/CS5249-2/CS5249-3/CS5249-
4/CS5249-5 telephone, or contact
your telephone service provider
(charges may apply).
Before use
Set up through voice guide - Answering
system (before use)
Set date and time (before use)
After you install your telephone or power returns following a power outage and battery depletion, the handset and telephone base will prompt you to set the date and time, and to configure the answering system through voice guide.
After the date and time setting is done or skipped, the handset and the telephone base will then prompt if you want to set up the answering system.
This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your
NOTE
own announcement, set the number of
· Make sure you set the date and rings and the message alert tone.
time including the year correctly; 1. Press
to start the
otherwise the answering system does answering system setup via voice
not announce the correct day of the guide. You hear the voice prompt "
week for your recorded messages Hello! This voice guide will assist you
time stamp.
with the basic setup of your answering
system."
1. Use the dialing keys (0-9) to enter the · To skip the set up, press CANCEL.
month (MM), date (DD) and year (YY). 2. Setup your answering system by
Then, press
.
inputting the designated numbers as
2. Use the dialing keys (0-9) to enter the instructed in the voice guide.
hour (HH) and minute (MM). Then
press q CID or p to choose AM
or PM.
3. Press
to save.
After setting the date and time, the handset will prompt if you want to set Answering system (before use).
TIP
· To skip setting the date and time,
press
on the handset
or CANCEL on the telephone base.
18
19
Alternate way to set up
Install
1. Press
on the telephone Mount the telephone base
in idle mode.
Your telephone base is ready for tabletop
2. Press q CID or p to scroll to use. If you want to mount your telephone
Answering sys, and then press on a wall, use the provided wall-mount
.
bracket to attach to a standard dual-stud
3. Press q CID or p to scroll to Voice telephone wall-mounting plate.
guide, the press
. You If you do not have this wall-mounting
hear the voice prompt "Hello! This plate, you can purchase one from many
voice guide will assist you with the hardware or consumer electronics basic setup ofyour answering system." retailers. You may need a professional to
3.
4. Set up your answering system by install the wall-mounting plate.
inputting designated numbers as
instructed in the voice guide. NOTE
PRESS TO RELEASE
PRESS TO RELEASE
· You can press CANCEL to quit the voice guide at any time.
4.
1.
5. 2.
20
6.
A
B
7.
21
Overview
Telephone base
8 light
· On when the phone is in use, or when the answering system is answering a call.
· On when a handset is being registered.
· Flashes when there is an incoming call.
· Flashes when handsets are being deregistered.
· Flashes when another telephone on the same line is in use.
· X/DELETE
· Press to delete
the message or
announcement currently
playing.
· When the phone is not
in use, press twice to
delete all previously
reviewed messages.
· While reviewing the
redial list, phonebook
or caller ID log, press
to delete an individual
entry.
· While entering names or
numbers, press to delete
9
a character or digit. · /REPEAT
· Press to repeat a
1
Handset earpiece
2
Switch hook
3
Microphone
4
Coiled handset cord
5
LCD display
6
Antenna
7 FLASH
· Answer an incoming call when you receive a call waiting alert.
message or press twice to play the previous message. · /SKIP · During message playback, press to skip to the next message. · /PLAY/STOP · Press to play messages. · Press to stop message playback. · Flashes when there
are new messages or
memos in the answering
system.
22
· Press to page all handsets
10
/ FIND when the phone is not in
HANDSET use.
· Press to turn on the
11
ANS ON/OFF
answering system and press again to turn off. The light is on when on the
answering system is on.
12
Microphone
13 SPEAKER
· Presstomakeoransweracall using the speakerphone.
· Mute the microphone during a call.
14 MUTE · Silence the ringer
temporarily while the handset is ringing.
· Press to start an intercom
15 INT
conversation or transfer a call (for multi-handset
models only).
· Press to adjust the listening
volume during a call.
16
p VOL q
· When the phone is not in use, press to adjust the
telephone base ringer
volume.
· Press repeatedly to view
17
REDIAL/ PAUSE
the last 10 numbers dialed. · While entering numbers,
press and hold to insert a
dialing pause.
1
18 QUIET # OPER 0
Handset
8 9 10 11
· While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.
· Press and hold to set or dial your voicemail number.
· Press and hold to set and turn on the QUIET mode, or turn it off.
· When reviewing a caller ID log entry, press repeatedly to view other dialing options.
· Press to enter space during text editing.
· Press to switch to tone dialing temporarily during a call if you have pulse service.
1
2 3 4
12 13
1
23
5 6 7
LCD display
· Press to display the
2
MENU/ SELECT
menu. · Once in the menu, press
to select an item or save
an entry or setting.
· / pVOLUME
· Press to show
phonebook entries
when the telephone is
not in use.
· Press to scroll up while
in a menu.
· Press to increase the
listening volume when
on a call, or increase
the message playback
volume.
· While entering names
or numbers, press to
move the cursor to the
3
right.
· VOLUMEq/CID
· Press to review the
caller ID log when the
telephone is not in
use.
· Press to scroll down
while in a menu.
· Press to decrease the
listening volume when
on a call, or decrease
the message playback
volume.
· While entering names
or numbers, press to
move the cursor to the
left.
· During a call, press to
hang up.
· While in a menu, press
to cancel an operation,
back up to the previous
menu, or exit the menu
display; or press and
4
OFF/ CANCEL
hold this button to exit to idle mode.
· When the handset is
ringing, press to mute
the ringer temporarily.
· Press and hold while
the handset is not in use
to erase the missed call
indicator.
· Press and hold to set
and turn on the QUIET
mode, or turn it off.
5 QUIET # · When reviewing a
caller ID log entry, press
repeatedly to view other
dialing options.
· Press to start an intercom
6
INT
conversation or transfer a call (for multi-handset
models only).
· Mute the microphone
during a call.
· Delete digits or
7
MUTE/ DELETE
characters while using the dialing keys.
· Silence the ringer
temporarily while the
handset is ringing.
8
CHARGE light
· On when the handset is charging in the handset charger.
· Press repeatedly to view
the last 10 numbers
9
REDIAL/ dialed. PAUSE · While entering numbers,
press and hold to insert a
dialing pause.
· Press to make or answer Display
TALK/ a home call.
10
FLASH
· During a call, press to answer an incoming call
when you receive a call
waiting alert.
HANDSET
· While reviewing a caller
ID log entry, press
repeatedly to add or
remove 1 in front of
11
1
the telephone number before dialing or saving
it in the phonebook.
· Press and hold to set
or dial your voicemail
number.
ECO
10:15pm
NEW ANS ON
MSG# 5/10
Base
· Press to switch to tone
12
dialing
temporarily
during a call if you have
pulse service.
NEW
MSG#
10:15PM 12/25
0
· Press to make or
answer a call using the
13
speakerphone. · Press to turn on the
1
handset speakerphone,
press again to resume
normal handset use.
2
· The handset battery is low and needs charging.
· The handset battery is charging.
1
1 Charging pole
3
· The handset battery is fully charged.
4
· Ringer is off.
· New
voicemail
5
received from your telephone service
provider.
6
NEW
· There are new caller ID log entries.
7
ANS ON
· Answering system is on.
24
25
MSG#
8
5/10
9
ECO
Handset lights 1 CHARGE 2
· Number of new/old messages recorded.
· The ECO mode activates automatically to reduce power consumption when the handset is within range of the telephone base.
· On when the handset is charging in the handset charger.
· On when the speakerphone is in use.
Telephone base lights
1 IN USE
· On when the telephone line is in use.
· On when the answering system is answering a call.
· On when you are registering a handset.
· Flashes quickly when there is an incoming call.
· Flashes when another telephone sharing the same line is in use.
· Flashes when you are deregistering all handsets.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
When the handset is out of range, the
handset displays Out of range or no pwr
at base.
If there is a call while the handset is out
of range, it may not ring, or if it does
ring, the call may not connect well when
you press
. Move closer
to the telephone base, and then press
to answer the call. If
the handset moves out of range during
a telephone conversation, there may
be interference. To improve reception,
move closer to the telephone base.
2
ANS ON/OFF
· On when the answering system is turned on.
Operate
Make, answer or end a call
Answer a call
Using a cordless handset
Press dialing keys (0-9 or
or , or any or QUIET#).
Make a call Using a cordless handset
Using the telephone base Lift the corded handset, or press
Press
or on the
handset, then enter the telephone
/SPEAKER or any dialing keys.
number.
End a call
Using the telephone base
Using a cordless handset
Lift the corded handset, or press Press
or put the handset
/SPEAKER, then enter the telephone in the handset charger.
number.
Using the telephone base
Predial a call
When you are using the corded handset, place it on the telephone base.
Using a cordless handset
-OR-
Enter the telephone number, then press When you are using the base
or to dial.
speakerphone, press /SPEAKER.
· When entering numbers, press
or
to
NOTES
make corrections.
· The screen displays Unable to call if
the telephone line is in use.
Using the telephone base
· The screen shows the elapsed time
Enter the telephone number, then as you talk (in hours, minutes and
lift the corded handset or press seconds).
/SPEAKER to dial.
· When entering numbers, press
· When entering numbers, press and hold
to insert a
X/DELETE to make corrections.
dialing pause (a P appears).
26
27
View dialing options
Sound
Although the caller ID log entries may Use speakerphone
contain 10 digits (the area code plus the 7-digit number), in some areas, you
Handset speakerphone
may need to dial only the seven digits, During a call, press to switch between
or 1 plus the seven digits, or 1 plus the the speakerphone and normal handset
area code plus the seven digits. You can use.
change the number of digits that you To hand up, press
or return
dial from the caller ID log or store to the the handset to handset charger.
phonebook.
Telephone base speakerphone
While reviewing the caller ID log, press During a call, press /SPEAKER to # (pound key) repeatedly to show switch between the telephone base different dialing options for local and speakerphone and the corded handset.
long distance numbers before dialing
or saving the telephone number in the Volume control
phonebook.
To adjust the listening volume on a
cordless handset
Press 1 repeatedly if you need to add During a call, press VOLUMEq or
or remove 1 in front of the telephone VOLUMEp to adjust the listening
number before dialing or saving it in the volume.
phonebook.
To adjust the listening volume at the
When the number shows the correct telephone base
format for dialing:
During a call, press qVOL or VOLp.
Press
or
on the
handset to call the number.
-OR-
If you are using the telephone base,
lift the corded handset, or press
/SPEAKER to call the number.
· ·
NOTES
The handset and speakerphone volume settings are independent. When the volume reaches the minimum or maximum setting, you hear two beeps.
28
Mute the microphone
Join a call
Use the mute function to turn off the
microphone. You can hear the caller, Join a call in progress
but the caller cannot hear you.
You can use the telephone base and
a cordless handset, or two cordless
To mute a call
handsets at a time on an outside call.
While on a call, press
on
the handset, or MUTE on the telephone To join a call with a cordless handset
base. The screen displays Muted until the mute function is turned off.
·
When a handset or the telephone base is already on a call, press
To end mute a call
or on another
Press
on the handset or handset to join the call.
MUTE on the telephone base again and · Press
or place the
resume speaking. The screen briefly handset in the handset charger to
displays Microphone on.
exit the call. The call continues until
Mute is automatically cancelled when both devices hang up.
you end the call.
To join a call with the telephone base
Temporary ringer silencing
· Lift the corded handset or press
When the telephone is ringing, you can
/SPEAKER.
temporarily silence the ringer of the · Place the corded handset back to
handset without disconnecting the call. The next call rings normally at the preset volume.
the telephone base or press / SPEAKER to exit the call. The call continues until both devices hang
To silence the handset ringer
up.
Press
or
on the handset. The handset screen
shows Ringer muted and .
To silence the telephone base ringer
Press MUTE or CANCEL on the telephone base. The screen displays Ringer muted and .
29
Call waiting
Intercom
If you subscribe to call waiting service
from your telephone service provider, Usetheintercomfeatureforconversations
and someone calls while you are already between the telephone base and
on a call, you hear an alert tone.
a cordless handset, or two cordless
handsets.
1. Press
on the handset
or FLASH on the telephone base to
NOTES
put your current call on hold and take · Your telephone base supports up to
the new call.
five handsets. You can buy additional
2. Press
on the handset
or FLASH on the telephone base
at any time to switch back and forth
between calls.
·
expansion handsets (CS5209) for this telephone base. You can use four devices on two pairs of intercom calls. For example, when four handsets are used on two pairs
If you also subscribe to caller ID service, it will let you see the name and telephone
of intercom calls, use the fifth handset for an outside call.
number of the caller during call waiting. It may be necessary to change your Initiate an intercom call with a cordless telephone service to use this feature. handset
Contact your telephone service provide 1. Press INT on your handset when not
if:
in use.
· You have both caller ID and call
· If you have only one handset, the
waiting, but as separate service (you
telephone base displays Calling
may need to combine these service);
base. The telephone base rings
· You have only caller ID service, or
and shows HS 1 is calling.
only call waiting service; or
· If you have two or more handsets,
· You do not subscribe to caller ID or
your handset shows Intercom to:.
call waiting services.
Press 7 for the telephone base or
There are fees for caller ID services. In
1-5 for HANDSET 1 to HANDSET
addition, services may not be available
5. Your handset shows Calling HS
in all areas.
X or Calling base. The destination
handset rings and shows HS X is
calling.
30
2. To answer the intercom call, press
, , INT or any dialing key on the destination handset. Both handsets now display Intercom.
-ORTo answer the intercom call at
the telephone base, press / SPEAKER, INT, any of the dialing keys, or lift the corded handset. Both devices now show Intercom.
3. To end the intercom call on either handset, one party presses , or places the handset back in the handset charger. -ORTo end the intercom call at the telephone base, press INT or
/SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base.
NOTES
· To cancel the intercom call before it
is answered, press
or
INT.
· Press
or
on the cordless handset, or CANCEL
or MUTE on the telephone base to
temporarily silence the intercom
ringer.
· If the destination handset does not
answer the intercom call within 100
seconds, is accessing the answering
system, on a call or out of range, the
originating handset displays Unable
to call and returns to idle mode.
· If there is an incoming call while the originating handset displays Calling HS X, the intercom request will be stopped and the screen displays Incoming call.
· If the telephone base is on a call, or does not answer the intercom call within 100 seconds, your handset displays Unable to call and then returns to idle mode.
Initiate an intercom call at the telephone
base
1. Press INT on the telephone base when not in use. · If you have only one handset, the telephone base displays Calling HS 1. The handset rings and shows Base is calling. · If you have two or more handsets, the telephone base shows Intercom to:. Press 1-5 for HANDSET 1 to HANDSET 5. The telephone base shows Calling HS X. The destination handset rings and shows Base is calling.
2. To answer the intercom call on the destination handset, press
, , INT, or any of the dialing keys. Both devices now show Intercom.
3. To end the intercom call at the telephone base, press INT, or
/SPEAKER when using the base speakerphone, or place the corded handset back to the telephone base.
31
-OR-
Transfer a call via intercom
To end the intercom call on Use the intercom feature to transfer an the destination handset, press outside call to another system handset.
, or place the handset
back in the handset charger.
Transfer a call with a cordless handset
NOTES
1. During a call, press INT.
· If you do not have any cordless · If you have only one handset, the
handset registered to the telephone
outside call is put on hold and your
base, you will hear two beeps when
handset displays Calling base. The
you press INT on the base.
telephone base rings and shows
· You can cancel the intercom call before
HS 1 is calling.
it is answered by pressing CANCEL or · If you have two or more handsets,
INT.
your handset displays Intercom to:.
· If the destination handset is not
Press 7 for the telephone base or
powered, out of range, on a call, or
1-5 for HANDSET 1 to HANDSET 5.
does not answer the intercom call
The outside call is put on hold and
within 100 seconds, your telephone
your handset displays Calling HS X
base displays Unable to call and then
or Calling base.
returns to idle mode.
The destination handset rings and its
screen displays HS X is calling.
Answer an incoming call during an 2. To answer the intercom call on
intercom call
the destination handset, press
When you receive an outside call during an intercom call, there is an alert tone.
, , INT or any dialing key on the destination handset.
· Press
on the cordless
handset, the intercom call ends
automatically.
· Press /SPEAKER on the telephone base to end the intercom call. Then
The outside call is still on hold and both handsets now display Intercom. You can now have a private conversation with the destination handset.
-ORTo answer the call at the telephone
press /SPEAKER again to answer the call. · Place the corded handset back to the base. Then lift it up again to answer the call.
base, press INT, /SPEAKER, any of the dialing keys or lift the corded handset. The outside call is still on hold and both devices display Intercom. You can now have a private intercom
conversation.
32
· To cancel the intercom call before
Calling HS 1. The handset rings
it is answered, press
and displays Base is calling.
, or
or INT on · If you have two or more handsets,
your handset.
the telephone base displays
· If the destination handset does
Intercom to:. Press 1-5 for
not answer within 100 seconds, is
HANDSET 1 to HANDSET 5. The
in use, on a call or is out of range,
outside call is put on hold and the
the originating handset displays
telephone base displays Calling
Unable to call and then reconnects
HS X.
to the outside call.
The destination handset rings and its
3. For this intercom call, you have the screen displays Base is calling.
following options:
2. To answer the call on the destination
· You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset.
· You can transfer the call. Press
handset, press
,
INT, , or any of the dialing keys. The outside call is still on hold and both devices display Intercom. You can now have a private intercom
, or place your conversation.
handset charger. Line in
back Your use.
in the handset handset displays The destination
3. From this intercom call, you have the following options:
handset is then connected to the · You can let the other handset
outside call.
join you on the outside call in a
· You can press INT to switch
three-way conversation. Press
between the outside call (Outside call displays) and the intercom call (Intercom displays). · The destination handset can end the intercom call by pressing
, or by placing the handset back in the handset charger. The outside call continues
on the telephone base. · You can transfer the call. Press CANCEL, or place the corded handset back to the telephone base. Both screen displays Intercom ended. The destination
with the original system handset.
handset is then connected to the
Transfer a call at the telephone base
outside call. · The other party can press
1. During a call, press INT.
on the handset
· If you have only one handset, the
to end the intercom call. The
outside call is put on hold and the
telephone base is still connected
telephone base rings and shows
to the outside call.
33
Find handset
system, on a call (intercom call or outside call), or out of range, that
Page/ find handset
handset does not beep when paged.
CAUTIONS
· You cannot use the find handset
· Do not press and hold /FIND HS for more than four seconds. It may lead to handset deregistration.
feature while the telephone base is playing messages or the answering system is being accessed remotely.
·
If the handset displays To register HS... and ...see manual, refer to Add and
Use phone menu
register handset section to register the 1. Press
in idle mode
handset back to the telephone base.
(when the telephone is not in use) to
enter the main menu.
This feature helps you find all system handsets.
2. Press q CID or p menu items.
to scroll through
To start paging
3. Press
to select or save
Press /FIND HANDSET on the telephone base when it is not in use. All idle handsets ring and display ** Paging **.
the highlighted item.
-OR-
Press
on the handset
or CANCEL on the telephone base
to cancel an operation, back up to
To end paging Press /FIND HANDSET again on the
the previous menu, or exit the menu display.
telephone base.
-OR-
Press
, ,
or any dialing key (0-9,
or QUIET#) on the handset.
-OR-
Place the handset in the handset charger.
NOTES
· If you press
on a
handset, the ringer of that handset
is silenced but the paging tone
continues on the other handsets.
· If a handset is accessing the answering
34
Phonebook | Phonebook
· Press and hold
on
entry
the handset to erase all digits. · Press and hold
The phonebook can store up to 50
to insert a three-second dialing
entries, which are shared by all handsets.
pause (a P appears).
Each entry may consist of a telephone -OR-
number up to 30 digits, and a name up Press
to copy a
to 15 characters.
number from the redial list. Press
Any additions, deletions or edits made qCIDorp ,orpress
on one handset will be reflected on repeatedly to locate the desired
other handsets.
number. Press
to
If the telephone number in the copy the displayed number.
phonebook exceeds 15 digits, a dash appears after the 14th digit and then the remaining digits are shown beginning with a dash, alternately.
5. Press
to proceed to
entering name.
· The screen shows Enter name.
6. Use the dialing keys to enter a name
Add a phonebook entry
(up to 15 characters) when prompted. · Press a key repeatedly until the
1. Enter the number when the phone
desired character shows on the
is not in use. Press
,
screen.
then go to Step 3.
· Press q CID or p to move the
-OR-
cursor to the left or right.
Press
when the · Press 0 to add a space.
telephone is not in use.
· Press
on the
2. Press q CID or p to highlight
handset or X/DELETE on the
Phonebook , and then press
telephone base to erase a
.
character.
3. Press Add new entry.
again to choose
· Press and hold on the handset to erase all characters.
4. The screen shows Enter number. Use the dialing keys to enter a telephone number (up to 30 digits).
7.
Press
to store your
new phonebook entry.
· Press q CID or p to move the
cursor to the left or right.
· Press
on the
handset or X/DELETE on the
telepehone base to erase a digit.
35
Review the phonebook entries
Delete a phonebook entry
1. Press p when in idle mode.
1. While reviewing a phonebook
· The screen displays the first entry
entry (see Review the phonebook
in the phonebook.
entries or Alphabetical search), press
2. Press q CID or p to browse through the phonebook or use the dialing keys to start a name search.
on the handset or X/DELETE on the telephone base. · The screen shows Delete entry?.
-OR-
2. Press
to delete the
1. Press mode.
when in idle
2. Press q CID or p to scroll to
displayed entry from the phonebook. · The handset shows Deleting... and
then you hear a confirmation tone.
Phonebook, then press .
3. Press q CID or p
NOTE
· Once deleted, you cannot retrieve to scroll to that entry.
Review, then press
.
· The screen shows the first entry in Edit a phonebook entry
the phonebook.
4. Press q CID or p to scroll to browse through the phonebook.
1. While reviewing a phonebook entry,
press
.
· Entries appear alphabetically by 2. Use the dialing keys to edit the number,
the first letter in the name.
and then press
.
3. Use the dialing keys to edit the name,
Dial a phonebook entry
and then press
to save.
1. Search for the desired entry in You hear a confirmation tone.
the phonebook (see Review the
phonebook entries or Alphabetical
search).
2. When the displayed number is in the correct format, press
or on the handset to dial. -OR-
To dial the displayed entry on the
telephone base, press /SPEAKER or lift the corded handset.
36
Alphabetical search
If you press 5 (JKL) five times, J displays
You can use the enhanced 3-character and then Jennifer displays again.
search to find your contacts quickly and efficiently.
NOTE
1. Press p when the handset is in idle mode.
·
If you press a dialing key (0-9) and no name starts with any letter on that key, the phonebook shows the entry
2. When an entry appears, use the that matches the next letter in the
dialing keys (0-9) to start a name phonebook.
search (alphabetical search).
· The phonebook shows the first
name beginning with the first
letter associated with the dialing
key, i.e. if there is an entry in the
phonebook that begins with that
letter.
· Press q CID or p to scroll
through the entries beginning
with that letter.
3. To see other names that start with the letters on the same dialing key, keep pressing the key until the desired letter is shown. · The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your phonebook:
If you press 5 (JKL) once, J and then Jennifer displays. If you press 5 (JKL) once, J displays. Press q. Jessie displays. If you press 5 (JKL) twice, K and then Kevin displays. If you press 5 (JKL) three times, L and then Linda displays. If you press 5 (JKL) four times, 5 displays.
37
Redial list
displayed number.
Each handset stores the last 10 telephone numbers dialed. Entries are shown in
Using the telephone base
reverse chronological order. When there 1. Press
to enter the
are already 10 entries, the oldest entry is redial list.
deleted to make room for the new entry. 2. Press p , q CID or
repeatedly to browse until the desired
Review a redial list entry
entry displays.
1. Press
in idle mode. 3. When the desired entry displays,
2. Press p , q CID or
lift the corded handset or press
repeatedly to browse until the desired
/SPEAKER to dial.
number displays. The handset beeps
-OR-
twice at the end of the list.
1. Lift the corded handset or press
3. Press
on the handset
/SPEAKER when the phone is not
or CANCEL on the telephone base to in use.
exit.
2. Press
.
Dial a redial list entry
3. Press p , q CID or repeatedly to browse.
Using a cordless handset
4. When the desired entry displays,
1. Press
to enter the press
to dial.
redial list.
2. Press p , q CID or
Delete a redial list entry
repeatedly to browse until the desired
entry displays.
1. Press
in idle mode.
3. Press
1. Press the line.
2. Press redial list.
-OR-
or
to dial.
2. Press p , q CID or repeatedly to browse until the desired
number displays.
or to take 3. Press
on the handset
or X/DELETE on the telephone base
to enter the to delete the displayed number.
· You hear a confirmation tone.
3. Press p , q CID or repeatedly to browse until the desired entry displays.
4. Press
to dial the
38
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the phonebook, caller ID log or redial list while you are on a call.
Chain dialing is useful if you wish to access other numbers (such as bank account numbers or access codes) from the phonebook, caller ID log or redial list.
Access a number in the phonebook while on a call
1. Press
.
2. Press Phonebook .
to select
3. Press q CID or p to scroll to the desired entry or perform an alphabetical search, then press to dial the displayed number.
Access the redial list while on a call
1. Press
.
2. Press p , q CID or until the desired number displays.
3. Press displayed number.
to dial the
NOTES
· You cannot edit a phonebook entry
while on a call.
· You cannot copy a caller ID log entry
into the phonebook while on a call.
· You can only view the numbers
in the phonebook, caller ID log or
redial list while on a call and cannot
edit, delete or save entries.
· Press
on the handset
or CANCEL on the telephone base
to exit redial list, phonebook or
caller ID log while on a call.
Access a number in the caller ID log while on a call
1. Press
.
2. Press q CID or p to scroll to Caller
ID log, then press
.
3. Press q CID or p to scroll to the desired entry, and then press to dial the displayed number.
39
Caller ID
You can also review the caller ID log
by pressing
when the
If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information
telephone is not in use, then press q
CID or p to scroll to Caller ID log.
Press
twice to select
Review.
appears on the screen, it will not be saved 2. Press q CID or p to scroll through
in the caller ID log.
the list. You hear two beeps when you
The caller ID log stores up to 30 entries. reach the beginning or end of the
Each entry has up to 24 digits for the caller ID log.
phone number and 15 characters for the name. If the telephone number has more that
3. Press ID log.
to exit the caller
15 digits, only the last 15 digits appear. If the name has more than 15 characters,
Save a caller ID log entry to the phonebook
only the first 15 characters are shown and 1. While reviewing the caller ID log, press
saved in the caller ID log.
q CID or p to browse through the
Entries appear in reverse chronological caller ID log.
order. When the caller ID log is full, the 2. When the desired entry displays,
oldest entry is deleted to make room for press
.
new incoming call information. Caller ID log entries are shared by all system handsets (for multiple handset
3. Press To Phonebook.
again to choose
models only). Any deletions made on 4. When the screen shows Enter number,
one handset are reflected on all other use the dialing keys to modify the
handsets.
telephone number (up to 30 digits).
· Press q CID or p to move the
Review the caller ID log
cursor to the left or right.
Review the caller ID log to find out who called, to return the call or to copy the caller's name and number into your phonebook.
· Press and hold
to
enter a 3-second dialing pause (a P
appears).
· Press
on the
handset or X/DELETE on the
1. When the telephone is not in use,
telephone base to erase a digit.
press q CID to view the caller ID log · Press and hold
to
in reverse chronological order starting
erase all digits.
with the most recent call. -OR-
5. Press
to save the
40
number in the display.
for long distance calls.
· The screen shows Enter name. · Caller ID log entries are shared by
6. Use the dialing keys to modify the name (up to 15 characters). · Press 0 to add a space.
all system handsets. Any deletions made on one handset are reflected on all other handsets.
· Press q CID or p to move the
cursor to the left or right.
Save a caller ID log entry to call block
· Press
on the
list
handset or X/DELETE on the telephone base to erase a character. · Press and hold on the handset to erase all
1. Search for the desired caller ID log entry (see Review the caller ID log).
2. When the desired entry displays,
press
.
characters.
3. Press q CID or p to scroll to To
7. Press
to save.
Call block, then press
.
· You hear a confirmation tone.
4. The screen displays Enter number.
Use the dialing keys to edit the
NOTES
number, when necessary.
· If a number is already in the · Press q CID or p to move the
phonebook. You cannot save the
cursor to the left or right.
same number more than once.
· Press
on the
· If you try to save a caller ID log entry
handset or X/DELETE on the
to the phonebook without a number,
telephone base to backspace and
the handset sounds an error tone.
erase a digit.
· If the telephone number has more · Press and hold
to
than 15 digits, only the last 15 digits
erase the entire entry.
appear in the caller ID log. However, · Press and hold
to
the telephone can still save all digits
enter a 3-second dialing pause (a
(up to 24 digits) of that telephone
P appears).
number from the caller ID log in the 5. Press
to move to the
phonebook.
name.
· You might need to change how · The screen shows Enter name.
a caller ID number is saved in the phonebook if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary
6. Use the dialing keys to to add or edit the name. · Press q CID or p to move the cursor to the left or right. · Press 0 to add a space.
41
· Press
on the
Delete caller ID log entries
handset or X/DELETE on the
telephone base to erase a
character.
· Press and hold
on
the handset to erase all characters.
7. Press
to save.
1. Search for the desired entry in the caller ID log (see Review the caller ID log).
2. When the desired entry is displayed,
press
on the handset
or X/DELETE on the telephone base.
Dial a caller ID log entry
The screen displays Deleting.... Then you hear a confirmation tone.
1. Search for the desired entry in the caller ID log (see Review the caller ID
To delete all entries
log).
1. Press
when the
2. When the desired entry is displayed telephone is not in use.
and is in the correct format for dialing: 2. Press q CID or p to highlight Caller
· Press
or on
ID log, then press
.
the handset to dial.
3. Press q CID or p to highlight Delete
-OR-
all, then press
.
When the desired entry displays, 4. When the screen shows Delete all?,
press /SPEAKER or lift the corded press
to confirm.
handset at the telephone base to dial. · There is a confirmation tone and
the screen returns to the previous
menu.
Caller ID memory match
Missed call indicator
If the incoming telephone number When a cordless handset or the
matches the last 7 digits of a telephone telephone base is in idle mode and has
number in your phonebook, the name new or missed calls, its screen shows XX
that appears on the screen matches Missed calls.
the corresponding name in your
phonebook.
All new and missed entries are counted
as missed calls. Each time you review
For example, if Christine Smith calls, her a new caller ID log entry (indicated by
name appears as Chris if this is how you NEW on the screen), the missed calls
entered it into your phonebook.
message goes away. When there is a
NOTE
new unanswered call, the missed calls message displays again. The number of
· The number you see on your caller ID missed calls includes all new
is in the format sent by the telephone and missed entries that have not been
service provider. It usually delivers reviewed.
10-digit telephone numbers (area
code plus telephone number). If the If you do not want to review the missed
last 7 digits of the incoming telephone calls one by one, but still want to keep
number do not match a number in them in the caller ID log, you can press
your phonebook, the name appears and hold
on the handset
as it is delivered by the telephone or CANCEL on the telephone base for
service provider.
four seconds when the handset is idle.
· You will hear a confirmation tone.
· All the entries in the caller ID log
become old (reviewed already).
· Missed calls message disappears.
42
43
Call block
4. Press q CID or p to select Add new
entry then press
.
If you have subscribed to caller ID service, 5. When Enter number displays, use the
you can set the telephone to block dialing keys to enter the number.
unknown calls and certain undesired -OR-
calls. The call block list can store up to 20 Copy a number from the redial list by
entries.
pressing
and then
When a call is blocked, the caller will press p , q CID or
hear a simulated busy tone for one ring repeatedly to select a number. Press
cycle. The call recipient may pick up the
to copy the number.
call during the first ring when there is no caller ID information. Otherwise, the call is disconnected.
6. Press
to move on to
enter the name. The handset displays
Enter name.
Block unknown calls
7. Use the dialing keys to enter the name. Additional key presses show
All incoming calls with unknown numbers will be blocked.
other characters of that particular key. The first character of every word is capitalized.
1. Press is not in use.
when the phone 8. Press
to save. You hear
a confirmation tone.
2. Press q CID or p and then press
to select Call block .
While entering you can:
names and
numbers,
3. Press q CID or p to select Calls · Press
on the handset
w/o num then press
.
or X/DELETE on the telephone base
4. Press q CID or p to choose Unblock to backspace and erase a digit or
or Block, then press
. character.
You hear a confirmation tone.
· Press and hold
to
erase the entire entry.
Add a call block list entry
· Press q CID or p to move the cursor to the left or right.
1. Press
when the phone · Press and hold
to
is not in use.
insert a dialing pause (for entering
2. Press q CID or p and then press
3. Press
to select Call block numbers only).
.
· Press 0 to add a space (for entering
to choose Block names only).
list.
44
Review call block list
Save a caller ID log entry to the call
1. Press
when the block list
phone is not in use.
1. When in the caller ID log, press q
2. Press q CID or p to select Call CID or p to browse.
block and then press
2. When the desired caller ID log entry
.
displays, press
twice
3. Press
to choose Block to choose To Call block. The screen
list.
displays Enter number and the
4. Press
to choose stored number.
Review.
3. Use the dialing keys to modify the
5. Press q CID or p to browse through the call block list.
number, if necessary. Then press . The screen displays
Enter name and then the stored
Edit a call block list entry
name. 4. Use the dialing keys to modify the
1. Search for the desired entry in the name, if necessary. Then press
call block list (see Review call block
to save. You hear a
list).
confirmation tone.
2. When the desired entry appears,
press
. The handset Unblock a telephone number
displays Enter stored number.
number
and
the
1. Press phone is not in use.
when the
3. Use the dialing keys to edit the number, then press . The handset displays Enter name
2. Press q CID or p block and then press
to select Call .
and then the stored name.
3. Press
to choose Block
4. Use the dialing keys to edit the list.
name. Additional key presses show 4. Press
to choose
other characters of that particular Review.
key. The first character of every word 5. Press q CID or p to browse
is capitalized.
through the call block list.
5. Press
to save. You 6. When the desired call block list
hear a confirmation tone.
entry displays, press
on the handset or X/DELETE on
the telephone base and you hear a
confirmation tone.
45
Mute first ring
Answering system
Your telephone rings once for blocked
calls. You can choose to mute the first ring Difference between the built-in answering
for all incoming calls, so that there will be system and voicemail service
no ring for blocked calls. By default, the Your telephone has separate indicators
first ring is set to On.
for two different types of voice messages:
those recorded on its built-in digital
1. Press
when the answering system and those recorded
telephone is not in use.
in your telephone service provider's
2. Press 7464# on the handset or on the telephone base.
voicemail (fees may apply). Your telephone's built-in digital answering system messages and voicemail
3. Press q CID or p to choose First messages are separate.
ring:On to keep the first ring, or First
ring:Off to mute the first ring.
4. Press
to save. You hear
a confirmation tone.
NOTE
· If you have muted the first ring, you will hear one ring less before the answering system and voicemail answer the incoming calls.
46
The main differences between them are:
Category
Built-in answering system
Voicemail from telephone service
Messages are Messages
stored in the are stored
telephone base. in a server
or system
provided
by your
telephone
service.
Storage
Your messages will not be deleted automatically.
You have to delete your messages manually.
Your messages may be automatically deleted after a period of time.
Contact your telephone service provider for more details.
When you received new messages, screen displays XX new messages.
When you received new messages, the screen displays
and New voicemail.
Method to retrieve messages
To retrieve messages, usually there are two ways:
· Press on the telephone base; or
· Access remotely with an access code.
Use your built-in answering system New message indication
If XX new messages display on the handsets, there are new messages in the built-in answering system.
Message
window Description
display
0
There are no messages in the
answering system.
0 (flashing)
After a power failure, the number in the message window flashes to indicate that the date and time need to be set.
1-99
· Total number of messages and
memos.
· Current message number during
old message playback.
1-99 (flashing)
· Total number of new messages and memos. The number flashes when there are new messages that have not been reviewed.
· Current message number during new message playback.
· After a power failure, the number in the message window flashes to
· indicate that the date and time need to be set.
1-99 & F Memory is full. Messages must be (alternating) deleted before new messages can
be recorded.
--
· The answering system is being
programmed by a system handset.
· The answering system is answering
a call or recording a memo or
announcement.
· The answering system is being
accessed remotely.
· The phonebook or caller ID log
is being accessed by a system
handset.
0-6
Telephone base ringer volume while
adjusting.
1-8
Speaker volume level of the
telephone base while adjusting.
47
Turn on or off the answering system Playback messages
The answering system must be turned You can listen to messages at the
on to answer and record messages.
telephone base or on a cordless handset.
When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.
When playback begins, the total number of messages is annouced. Before each message, you hear the day and time of the recording. After the last message, you hear, "End of messages." Make sure
you set the date and time correctly. Refer Turn the answering system on or off with to Set date and time for more details. the telephone base
Press ANSON/OFFtoturntheanswering To listen to messages at the base
system on or off. When the answering
system is turned on, it announces, "Calls 1. Press
on the base to listen to the
will be answered." When the answering messages. If you have new messages,
system is turned off, it announces, "Calls the telephone plays only the new
will not be answered."
messages (oldest first). If there are no
new messages, the telephone plays
Turn the answering system on or off with back all messages (oldest first).
a handset 1. Press
in idle mode.
2. The system announces the number of messages, then begins playback. The
2. Press q CID or p to highlight Answering sys, then press
message sequence is shown on the message window.
.
3. Press to stop the playback.
3. PressqCIDorp tohighlightAnswer -OR-
on/off, then press
. 1. Press
when the phone
4. Press q CID or p to highlight On is not in use.
or Off, then press save.
to 2. Press
to select Play
messages. The system plays the
messages.
48
Options during playback
· Press p/VOLUME/q to adjust the
message playback volume.
· Press VOL q or VOL p to adjust the · Press 6 to skip to the next message.
message playback volume.
· Press 4 to repeat the message
· Press to skip to the next
currently playing. Press 4 twice to
message.
listen to the previous message.
· Press to repeat the message
· Press 3 or
to delete
currently playing.
the current message.
· Press twice to listen to the previous message.
· Press playback.
to stop the
· Press to delete the current
message. The system advances to
the next message.
· Press to stop the playback.
To listen to messages at the handset
1. Press
on the
telephone is not in use.
2. Press
again to select
Play messages. If you have either
new or old messages, the messages
play automatically.
3. The system announces the number of messages, then begins playback. The message sequence is shown on the handset's screen.
4. Press playback.
to stop the
Options during playback
· Press to play the messages through the handset earpiece.
· Press again to return to playing messages through the speakerphone.
49
Delete all messages
Answering system remote access
Using the base
You can reach your answering system
remotely by dialing your home
1. Press in idle mode. The telephone telephone number from any touch-tone
announces, "To delete all old telephone.
messages, press DELETE again."
2. Press
again. All previously 1. Dial your telephone number from any
reviewed messages are erased and touch-tone telephone.
the telephone announces, "All old 2. Once the system plays your
messages deleted."
announcement, enter the two-digit
Using a handset
remote access code (19 is the default code).
1. Press
in idle mode.
· The system automatically announces the number of new or
2. Press q CID or p to highlight
old messages (if any), and then
Answering sys, then press
begins to play them.
.
3. PressqCIDorp all old, then press
to highlight Delete .
You can also enter the following remote commands.
Commands Description
4. Press
to confirm. The 1
Play all messages.
handset displays Deleting..., then 2
Play new messages only.
No old messages and then returns 3
Delete the current message
to the previous menu. You hear a
confirmation tone.
33 4
(during playback). Delete all old messages. Repeat the current message
(during playback).
5
Stop.
*5
Listen to a list of remote commands.
6
Skip to the next message (during
playback).
*7
Record a new announcement.
8
Hang up the call.
0
Turn the answering system on or
off.
3. Hang up or press 8 to end the call.
NOTES
Recording memo
· ·
If you do not press any key after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds,
Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.
the remote access call automatically 1. Press
in idle mode.
disconnects.
2. Press q CID or p to highlight
· When the answering system is turned Answering sys, then press
off, the telephone answers after 10
.
rings, and announces, "Please enter 3. Press q CID or p to choose Record
your remote access code." · When the memory is full, the
answering system answers incoming
memo and then press .
calls after 10 rings and announces, 4. The system announces, "Record
"Memory is full. Enter your remote access code."
after the tone. Press 5 when you are done." After the tone, speak towards the microphone.
Call intercept while using answering 5. Press 5 when you finish recording.
system
The handset announces "Recorded."
When a caller is leaving a message on NOTES
your answering system, you can stop · If you record a memo when the
recording and talk to the caller by answering system memory is full, the
pressing
handset, or press telephone base.
or on the system announces, "Memory is full."
/SPEAKER on the
·
Each memo can be up to three minutes in length. Memos shorter
than two second are not recorded.
50
51
Turn on or off the call screening
Screen calls at the cordless handset
Use this feature to choose whether If the answering system is on and a call
incoming messages can be heard over is being answered by the answering
the telephone base when they are being system, the handset shows To screen
recorded. If you turn call screening on, call press [SELECT]. Press
you hear the incoming message.
to screen the call on your handset. The
handset shows the caller's information. If
1. Press
in idle mode. you do not subscribe to caller ID service,
2. Press q CID or p
to highlight the handset shows Screening....
Answering sys, then press Options while a message is being
.
recorded
3. Press q CID or p to highlight Ans
sys setup, then press twice to select Call screening.
· Press p/VOLUME/q on the handset to adjust the call screening volume.
4. Press q CID or p
to choose
between On and Off, then press
to save.
·
Press to switch between speakerphone mode and handset mode.
Screen a call with answering system
Screen calls at the base
If the answering system and call screening are turned on, the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. Options while a message is being recorded · Press VOL q or VOL p to adjust the
call screening volume. · Press to temporarily silence the
call screening. · Press or VOL p to temporarily
turn on he call screening if call screening is set to Off.
52
Announcement
Your outgoing announcement plays NOTE when calls are answered by the · Announcements shorter than two answering system. The telephone has seconds will not be recorded.
a default outgoing announcement,
"Hello, please leave a message after the Play your announcement
tone." You can use this announcement, or record your own.
1. Press
in idle mode.
2. Press q CID or p
to scroll
Record a new outgoing announcement
to Answering sys, then press .
The announcement can be up to 90 seconds in length.
3. Press Announcement.
to select
4. The screen displays Play [2] Del [3]
1. Press
in idle mode.
Rec [7] and it announces, "To play,
2. Press q CID or p
to scroll press 2. To record, press 7." Press 2 to
to Answering sys, then press play the current announcement.
.
3. Press Announcement.
Options during playback to select · Press p/VOLUME/q on the
cordless handset, or VOL q or VOL
4. The screen displays Play [2] Del [3] p on the telephone base to adjust
Rec [7] and it announces, "To play, the listening volume.
press 2. To record, press 7." Press 7 to · Press 5 or
on
record.
the handset or CANCEL on the
5. The telephone announces, "Record telephone base to stop at any time.
after the tone. Press 5 when you are · Press on the handset to switch
done." and it displays Recording... between the speakerphone and the
Stop [5].
handset earpiece.
6. After the tone, speak towards the
handset microphone.
Press 5 when finished. The telephone plays back the recorded announcement. Press 5 or
to stop the playback at any time.
To listen to the recorded announcement again, wait after playback has completed, then press 2.
53
Delete your annoucement
Voicemail (via Tlephone
1. Press
in idle mode. service provider)
2. Press q CID or p to Answering sys, .
3. Press
to scroll then press When you received a voicemail, the
handset and the telephone base display
to select
and New voicemail.
Announcement.
To retrieve, you typically dial an access
4. The screen displays Play [2] Del [3] Rec number provided by your telephone
[7] and it announces, "To play, press 2. service provider, followed by a security
To record, press 7." Press 3 to delete code or PIN.
your recorded announcement. The
handset displays Annc deleted.
Some service providers bundle or
NOTE
combine multiple services like voicemail and call waiting, so you may not be aware
· After you deleted your own recorded that you have voicemail. To check what
announcement, the answering services you have and how to access
system answers calls with the default them, contact your telephone service
announcement.
provider.
NOTE
· After you have listened to all new voicemail messages, the indicators on the screen turn off automatically.
54
Turn off the new voicemail indicators
If you have retrieved your voicemail while away from home, and the handset and the telephone base still display the new voicemail indicators, use this feature to turn off the indicators.
This feature only turns off the displayed New voicemail and the ; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.
1. Press
in idle mode.
2. Press q CID or p Settings, then press .
to highlight
3. Press q CID or p to highlight Clr voicemail, then press to turn the voicemail indicator off.
NOTES
· Your telephone service provider voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
· For information about using your voicemail service, contact your telephone service provider.
Configure | Settings
Answering system settings
Set your built-in answering system
The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length. The total storage capacity for the announcement, messages and memos is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
If the answering system has less than 3 minutes of recording time left, "Less than 3 minutes to record" is announced before the message playback and Rec mem low appears on the handset screen.
If the memory is full, the answering system announces, "Memory is full." The number of messages and F flash, alternatively, in the message window, and Rec mem full appears on the handset screen. You must delete some messages before recording new ones.
Your answering system allows you to set your announcement, to save and delete messages, activate call screening, to set number of rings before pick up, and to access remotely.
55
Set answering system through voice To access your answering system
guide
remotely from any touch-tone phone,
This feature is an alternative way for you you need to enter a two-digit number to do the basic setup of the answering (00-99). By default, the remote access system. You can follow the voice guide code is 19.
to record your own announcement, set the number of rings, and set the message
To change the remote access code:
alert tone.
1. Press
in idle mode.
2. Press q CID or p to highlight
1. Press
when the Answering sys, then press
telephone is not in use.
.
2. Press q CID or p to highlight 3. Press q CID or p to highlight Ans sys
Answering sys, then press setup, then press
.
.
4. PressqCIDorp tohighlightRemote
3. Press q CID or p to highlight Voice code, then press
.
guide, then press
. You 5. Use the dialing keys to enter a two-
hear a voice prompt, "Hello! This voice digit number.
guide will assist you with the basic
-OR-
setup of your answering system."
Press q CID or p to scroll to a
4. Set up your answering system by desired two-digit number.
inputting designated numbers, as 6. Press instructed in the voice guide.
to confirm.
NOTES
· You can press
on the
handset to quit the voice guide at
any time.
· After a power outage, the telephone
prompts you to set the date and
time. After the date and time setting
is done or skipped, the telephone
then prompts if you want to set
up the answering system via voice
guide. Press
to start
the setup.
Set remote access code
56
Turn on or off the message alert tone Area code settings
When the message alert tone is set to On, and there is at least one new Set home area code message, the telephone base beeps If you dial seven digits to make a local every 10 seconds. The tone stops when call (no area code required), enter your all new messages have been reviewed. area code into the telephone as the
home area code. When you receive a
1. Press
in idle mode. call from within your home area code,
2. Press q CID or p Answering sys,
to highlight then press
the caller ID log only displays the seven digits of the telephone number.
.
This feature makes it easy for you to
3. Press q CID or p to highlight Ans place a call from the caller ID log. If you
sys setup, then press
. dial 10 digits to make a local phone call,
4. Press q CID or p to highlight Msg
alert tone, then press
.
5. Press q CID or p to choose On or
do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.
Off, then press
.
NOTE
To set the home area code:
· The message alert tone beeps only if 1. Press
in idle mode.
all the following conditions are met. 2. Press q CID or p to highlight
· Answering system is on.
Settings, then press
.
· Message alert tone setting is on. 3. Press q CID or p to highlight
· There are new messages.
Home area code, then press
.
4. Use the dialing keys to enter a three-
digit home area code.
· Press q CID or p to move the
cursor to the left or right.
· Press
on the
handset or X/DELETE on the
telephone base to erase a digit.
· Press and hold
onn the handset to erase all
digits.
5. Press
to confirm.
57
Dial modes
NOTE
· If in the future, your telephone service Temporary tone dialing
provider requires you to dial ten digits to make a local call (area code + telephone number), you need to delete your home area code. While
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking
the home area code is displaying in or long distance services.
Step 4, press and hold . The home area code is now restored to its default setting of _ _ _(empty).
During a call 1. Press
on the handset.
Press
to save.
2. Use the dialing keys to enter the
relevant number. The telephone
sends touch-tone signals.
3. The telephone automatically returns
to pulse dialing after you end the call.
Set dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.
To set the dial mode
1. Press
in idle mode.
2. Press q CID or p to highlight
Settings, then press
.
3. Press q CID or p to highlight Dial
mode, then press
.
4. Press q CID or p to choose Touch-tone or Pulse, then press .
NOTE · If you have dial pulse (rotary) dialing
service only, refer to Temporary tone dialing to temporarily switch from pulse to touch-tone dialing during a call.
Ringer
58
Set ringer tone
Set ringer volume
You can choose from different ringer tones for each handset and the Handset ringer volume
telephone base.
You can adjust the handset ringer
1. Press
in idle mode. volume level, or turn the ringer off.
2. Press q CID or p to highlight 1. Press
in idle mode.
Ringers, then press
. 2. Press q CID or p to highlight
3. Press q CID or p to select Ringer
tone, then press
.
Ringers, then press twice.
4. Press q CID or p ringer tone.
to sample each
3. Press q CID or p Ringer volume, and
to select then press
.
5. Press
to save. You
hear a confirmation tone.
4. Press q CID or p to sample each ringer volume level.
NOTE
5. Press
to save.
· If you turn off the ringer volume, you will not hear ringer tone samples. Telephone base ringer volume
When the telephone base is idle, press q VOL or p VOL on the telephone
base to adjust the ringer volume.
When you set the ringer volume to zero, the base ringer is off. The telephone base announces, "Base ringer is off."
NOTES · If the ringer volume is set to Off, the
idle screen displays . · When the ringer volume is set to Off,
the handset still rings when you press
/FIND HANDSET at the telephone base.
59
Set date and time
Set languages
The answering system announces the Set LCD language
day and time of each message prior to playing it. Before using the answering system, set the date and time as follows.
You can select English, French, or Spanish to be used for all screen displays.
If you subscribe to caller ID service, the day, month and time are set automatically
To select the LCD language
with each incoming call. However, the 1. Press
in idle mode.
year must be correct so that the day of 2. Press q CID or p to highlight
the week can be calculated from the Settings, and then press
caller ID information.
.
After handset registration or a power failure, the handset will prompt you to
3. Press language.
to select LCD
set the date and time.
4. Press q CID or p to highlight
English, Français or Español, and then
To set the date and time manually
press
to confirm.
1. Press
in idle mode.
NOTE
2. Press q CID or p to highlight Set · If you accidentally change the LCD
date/time, then press
. language to French or Spanish, you
3. Use the dialing keys (0-9) to enter the
month (MM), date (DD) and year (YY).
Then press
.
4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM). Then
can reset it back to English without
going through the French or Spanish
menus. Press
in idle
mode, then enter *364#. There is a
confirmation tone.
press q CID or p to choose AM or
PM.
5. Press
to save your
setting. Your hear a confirmation tone.
Set voice language
Sound settings
NOTE
Set number of rings
· This feature is exclusive for Canada You can set the answering system to
version.
answer an incoming call after two, three,
four, five or six rings; or toll saver.
The voice prompt language is preset to If you choose toll saver, the answering
English. You can select English or French system answers a call after two rings
to be used for the voice prompts in your when you have new messages, or
answering system.
after four rings when you have no new
messages. This enables you to check
1. Press
in idle mode. for new messages and avoid paying
2. Press q CID or p to highlight unnecessary long distance charges if
Answering sys, and then press you are calling from outside your local
.
area.
3. Press q CID or p Ans sys setup, and
to highlight then press
To set the number of rings
.
1. Press
in idle mode.
4. Press q CID or p to highlight 2. Press q CID or p to highlight
Voice language, and then press Answering sys, then press
.
.
5. Press q CID or p to highlight 3. Press q CID or p to highlight Ans
English or Français, and then press sys setup, then press
.
to confirm.
4. Press q CID or p to highlight # of
rings, then press
.
5. Press q CID or p to choose from
6, 5, 4, 3, 2 or Toll saver.
6. Press
to save.
NOTE · If you have muted the first ring,
you will hear one ring less before the answering system answers the incoming calls.
60
61
Set QUIET mode
To turn QUIET mode off
When QUIET mode is turned on, the Press and hold QUIET # when the telephone silences all sounds during the telephone is not in use. The screen set period of time (1-12 hours). However, displays Quiet mode off briefly and then the handset locator paging tone and any returns to idle.
sound-generating operations initiated
by users, such as making calls using the
speakerphone or setting ringer volume,
will sound as normal. After you turn
on QUIET mode, this feature activates
immediately and the answering system
turns on automatically.
When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.
To turn QUIET mode on
1. Press and hold QUIET # when the telephone is not in use.
2. The screen displays Quiet: _ _ hours. Use the dialing keys (0-9) to enter the desired duration (1-12).
3. Press
to save. You hear
a confirmation tone.
The screen displays Quiet mode on and
.
NOTE · When you change the settings of the
ringer tone or ringer volume, you can still hear the samples even if the quiet mode is on.
Set listening volume
Voicemail settings
While on a call or message playback,
you can adjust the listening volume on Set speed dial voicemail number
the handset or telephone base.
This feature lets you save your voicemail
number for quick access when you
To adjust the listening volume of a press and hold the 1 key.
handset
· Press p/VOLUME/q on the
To set your voicemail number
handset while on a call.
1. Press and hold 1 when the phone
To adjust the listening volume of the is not in use.
telephone base
2. Use the dialing keys to enter the
· Press qVOL or pVOL while
voicemail number (up to 30 digits).
listening to the message playback on the telephone base.
3. Press
to save. Then
the handset dials the saved voicemail
number.
Set key tone
- OR -
The handset is set to beep with each 1. Press
in idle mode.
key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no
2. Press q CID or p Settings, then press
to highlight .
beeps when you press keys.
3. Press qCID or p to highlight
Voicemail #, then press
To set the key tone
.
1. Press
in idle mode. 4. Use the dialing keys to enter the
2. Press q CID or p to highlight voicemail access number (up to 30
Settings, then press
. digits) provided by your telephone
3. Press q CID or p to highlight Key service provider.
tone, then press
.
5. Press
to confirm.
4. Press q CID or p to select On or Off.
5. Press
to confirm.
62
63
Add and register handset the handset screen. The handset shows
You can add new CS5209 handsets (purchased separately) to your CS5249/ CS5249-2/CS5249-3/CS5249-4/CS52495 telephone system. Your telephone system supports a maximum of 5
To register HS... and ... see manual alternately, and the telephone base returns to idle mode. This may take up to five minutes to occur. Start again from Step 1.
handsets.
Each handset must be registered with the telephone base before use. When first purchased, each expansion handset displays To register HS... and ... see manual alternately.
NOTES · Charge the new handset without
interruption for at least 30 minutes before registering it to the telephone base. · You cannot register a handset if any other system handset is in use.
To register a handset to CS5249/ CS5249-2/CS5249-3/CS5249-4/CS52495 telephone base
1. Press and hold /FIND HANDSET on the telephone base for about four seconds until the IN USE light turns on and it shows Registering....
2. Press QUIET # on the handset. The handset shows Registering.... Both the telephone base and cordless handset show Registered, and you hear a beep when the registration process completes. This process takes about 60 seconds.
If registration fails, Failed appears on
64
General product care Technical specifications
Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Frequency control Transmit frequency Channels
Nominal effective range
Power requirement
Memory
· Crystal controlled PLL synthesizer
· Handset: 1921.536-1928.448 MHz
· Telephone base: 1921.5361928.448 MHz
· 5
· Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
· Handset: 2.4V Ni-MH battery · Telephone base: 6V DC @
400mA · Charger: 6V DC @ 400mA
· Phonebook: 50 memory locations; up to 30 digits and 15 characters
· Caller ID log: 30 memory locations; up to 24 digits and 15 characters
· Call block: 150 entries
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
When it is fully charged, you can expect the following performance.
Operation Operating time*
Talk time (cordless handset)
· 7 hours
Standby
· 5 days
* Operating times vary depending on your actual use
and the age of the battery.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry nonabrasive cloth. Do not use dampened cloth or cleaning solvents of any kind.
65
DECT 6.0 digital technology Simulated full-duplex handset
The VTech DECT 6.0 products offer and base speakerphones
unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that VTech DECT 6.0 products perform up to 45% better in range competitions
The simulated full-duplex speakerphone on your handset and telephone base allow both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.
against similarly equipped phones of the
leading competition. Now, calls can
be taken in the basement, backyard and
garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance -- which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
Redefining long range
coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.
Frequently asked questions
Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our U.S. website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to phones.vtechcanada. com or call 1 (800) 267-7377.
My telephone does not work at all.
The display shows No line. I cannot hear the dial tone.
Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use.
Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider.
You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions.
I cannot dial out.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
Eliminate any background noise. Mute the handset before dialing, or dial from another room in your home with less background noise.
The display shows To register HS... and ...see manual alternately. The handset does not work at all.
The handset is deregistered from the telephone base. Place the handset in the telephone base to register it back. The handset shows Registered and you hear a beep when the registration process completes. This process takes about 60 seconds to complete.
The display shows Low battery.
Place the handset in the handset charger for charging.
The battery
Make sure the handset is placed in
does not
the handset charger correctly.
charge in the If the battery is completely
handset or the depleted, charge the battery for at
handset battery least 30 minutes before use.
does not accept You may need to purchase a new
charge.
battery.
The telephone does not ring when there is an incoming call.
Make sure the ringer volume is not set to off.
The handset may be too far from the telephone base. Move it closer to the telephone base.
My handset beeps and is not performing normally.
Move the handset closer to the telephone base. It may be out of range.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
66
67
Disconnect the telephone base
from the telephone wall jack.
I hear other calls Plug in a different telephone.
when using the If you still hear other calls, the
telephone.
problem is probably in the wiring
or telephone service. Contact your
telephone service provider.
The handset may be out of range. Move it closer to the telephone base.
There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.
The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.
Caller ID is a subscription service.
You must subscribe to this service
from your telephone service
The telephone provider for this feature to work
does not
on your telephone.
receive caller ID or the telephone does not show caller ID during call waiting.
Both your and the caller's telephone service providers must use equipment compatible with the caller ID service.
The caller may not be calling from an area which supports caller ID
The caller ID information displays after the first or second ring.
The display shows Out of range or no pwr at base.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
I cannot hear any instruction from the handset when I try to record, play or delete my own announcement.
The handset does not have a speakerphone. When recording, playing or deleting your own announcement, the instructions are announced through the handset receiver. Make sure you place the handset receiver close to your ear.
The outgoing announcement is not clear.
When
recording
the
announcement, make sure you
speak in a normal tone of voice
towards the microphone of the
handset.
Make sure there is no background noise when recording.
The answering system does not record messages.
The messages on the answering system are very difficult to hear. The answering system does not announce the correct day of the week for recorded messages time stamp.
The messages on the answering system are incomplete.
Make sure the answering system is on. When the answering system is on, ANS ON should display on the handset and the telephone base. When the answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail service answers. To determine how many rings activate your voicemail service, contact your telephone service provider.
Press p/VOLUME on the handset or VOL + on the telephone base to increase the listening volume.
Make sure you have set the date and time. See Set date and time section.
The maximum length for a message is four minutes. If a caller leaves a very long message, i.e., more than four minutes, part of it may be lost when the answering system disconnects the call. If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. If the caller's voice is very soft, the answering system may stop recording and disconnect the call.
Make sure you enter the correct remote access code.
The answering system does not respond to remote commands.
Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.
Make sure your computer is powered on, and your Internet is working properly.
Make sure to plug your USB
I subscribe to a telephoneadapterintoadedicated
nontraditional USB port on your computer. Do not
telephone
plug into a multiple port USB hub
service that uses (USB splitter) that is not powered.
my computer In a few rare instances, the USB
to establish
port on your computer may not
connections, have enough power. In these
and my
instances, try using a USB hub with
telephone
its own external power supply.
doesn't work. If you are using a firewall, it
may prevent access to your
nontraditional telephone service.
Contact your service provider for
more information.
I accidentally
set my LCD
language to While the handset is not in use,
Spanish or
press
and then
French, and I enter *364# to change the handset
don't know how LCD language back to English.
to change it
back to English.
68
69
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the Product and all accessories provided in the sales package ("Product") are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period ("Materially Defective Product")?
During the limited warranty period, VTech's authorized service representative will replace at VTech's option, without charge, a Materially Defective Product. If we replace the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Replacement of the Product, at VTech's option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
liquid intrusion.
2. Product that has been subjected to contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like; but then only to the extent the damage was not caused by incorrectly securing the waterproof handset's protective elements, for example, failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked battery door), or subjecting a Product to conditions beyond its stated specifications or limits (e.g. 30 minutes in 1 meter of fresh water).
3. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech;
4. Producttotheextentthattheproblemexperienced is caused by signal conditions, network reliability, or cable or antenna systems;
5. Product to the extent that the problem is caused by use with non-VTech accessories;
6. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible;
7. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes);
8. Product returned without a valid proof of purchase (see item 2 below); or
9. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. To obtain warranty service in Canada, go to phones. vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and
features may save you a service call.
1.
Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges
Limited Warranty
incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of replacement prior to any further replacement activity. You must pay for the cost of replacement and return shipping costs for the replacement of Products that are not covered by this limited warranty.
use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/ provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
What must you return with the Product Please retain your original sales receipt as
to get warranty service?
proof of purchase
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
Disclaimer and Limitation of Liability
VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user's manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product.
Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States Phone: 1 (800) 595-9511 in the U.S. or 1 (800) 267-7377 in Canada
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary
Go to www.vtechphones.com (US) to register your product for enhanced warranty support and the latest VTech product news. Go to phones.vtechcanada.com (Canada) for the latest VTech product news.
Specifications are subject to change without notice. © 2021 VTech Communications, Inc. All rights reserved. v1.0. 06/21