ooma TELOLINX3 DECT remote phone jack User Manual Verizon W Alarm Jack QSG EN 2017 12 20 R12 indd
ooma, Inc. DECT remote phone jack Verizon W Alarm Jack QSG EN 2017 12 20 R12 indd
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User manual
Getting Started
The Wireless Alarm Jack allows you to connect an alarm/
security panel to your Fios Router for emergency outgoing
calls. Since the Wireless Alarm Jack operates wirelessly, it
can be installed anywhere within range of your Fios Router.
The wireless alarm jack has a built-in battery backup that
provides 24 hours of standby time or 8 hours of talk time
(on a single load) when fully charged.
NOTE The Wireless Alarm Jack
does not support connecting to
a fax machine or data modem.
If you must connect the Fios
Router to a fax machine or data
modem, you must connect via
the RJ-11 port on the back of the
Fios Router. Plug in the Wireless Alarm Jack
To register your Wireless Alarm Jack with your Fios Router,
plug this device into a power outlet located close to or in the
same room as your Fios Router. The system status indicator
on the Wireless Alarm Jack will light up amber and begin to
blink as it searches for the Fios Router.
Install batteries in the
Wireless Alarm Jack
Connect your alarm/security panel
to the Wireless Alarm Jack
Plug the Wireless Alarm Jack into a power outlet close to
the alarm/security panel you want to connect to it. Wait
for the system status indicator to turn solid blue.
Now, plug the phone cable from the alarm/security panel
into the phone jack as shown in the diagram above.
Your alarm/security panel should now be able to place
emergency outgoing calls.
NOTE Since the Wireless Alarm Jack enables line seizure
capabilities, you should not connect any other telephony device
given that it would disrupt an ongoing call.
Put your Fios router in pairing mode
While the system status indicator on the Wireless Alarm
Jack is blinking amber, place the Fios Router in pairing mode.
The Wireless Alarm Jack should detect the Fios Router and
register. Once it is connected, the system status indicator
will turn blue.
NOTE The Wireless Alarm Jack may require a software upgrade the
first time it is connected. While it is upgrading, the system status
indicator will alternately blink blue and amber.
DO NOT UNPLUG THE WIRELESS ALARM JACK
WHILE IT IS UPGRADING.
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Wireless Alarm Jack
Quick Start Guide
The Wireless Alarm Jack allows you to connect your alarm/
security panel to your Fios Router. Since the Wireless Alarm
Jack operates wirelessly, it can be installed anywhere within
range of your Fios Router.
7
Quick Reference
System status indicator
• Lights up blue when connected to
the router
.
• Lights up amber when it does not
detect the router.
• Blinks amber when it is attempting
to register with a Fios Router.
• Blinks blue and amber during a
software upgrade.
Battery status indicator
• Blinks 2 blue and 1 amber when
the unit is disconnected from
AC Power.
• Blinks 1 blue and 3 amber when
the unit is low on battery power.
Line status indicator
• Lights up blue when the line is idle
• Lights up amber when the
line is in use.
Reset button
Used to factory reset the device.
Telephone jack
Connect to the Wireless Alarm Jack
with a standard telephone cable
(not included).
Front view
Bottom view
Security and Alarm Systems
If you are connecting a security or alarm system that requires
line seizure to place emergency outgoing calls, contact your
security provider to connect the security or alarm system to
the Wireless Alarm Jack.
If your alarm system is connected to a central monitoring
station, it may require phone line seizure. Phone line seizure
temporarily disconnects the phone line in your house, even if
the phone line is in use, so that the alarm system can use the
phone line to contact the central monitoring station during
an alarm event. If the phone line seizure is required you must
you must use the Wireless Alarm Jack for connecting to
any DECT enabled Fios Router for emergency outgoing
calls. When the
Wireless Alarm Jack registers with the
Fios Router it will
enable phone line seizure whenever an
outgoing call is placed
by the Wireless Alarm Jack. For further
information, go to verizon.com/FiosRouter.
WARNING: Phone line seizure will not occur if
the Wireless Alarm Jack “Alarm” status setting is
disabled within the Fios Router user interface.
WARNING On the Wireless Alarm
Jack, the battery cover is removable.
Replace the rechargeable batteries by
manufacturer approved Lithium Ion
(Li-ion) 18650 type batteries only.
DO NOT disassemble any other parts
of the device. Device does not contain
any user serviceable parts.
WARNING The Wireless Alarm Jack comes with its own
18650 type Lithium Ion (Li-ion) rechargeable batteries. Please
use only these batteries. Replacing them with other type of
unapproved batteries may damage the device and create a
risk of FIRE. It will also void the warranty of the device. Please
contact your manufacturer for more information about
ordering batteries.
Be careful when handling the batteries. Conductive materials
such as bracelets, silverware, metallic surfaces may create a
short-circuit leading to battery overheat and would cause burns
and release of toxic ingredients.
1 Open the battery enclosure on the
back of the Wireless Alarm Jack.
2 Align the batteries with the correct
polarity, using the + (positive) and
—(negative) symbols engraved in
the battery enclosure as a guide.
(The spring side is also negative.)
3 Insert the batteries,
negative side first.
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Works with Verizon Approved Fios Router Only
Wireless Alarm Jack will work with Verizon approved Fios Router
hereafter called Fios Router. For more information on the Verizon
approved Fios router please visit: verizon.com/FiosRouter
Placing and receiving calls
To place a call, pick up the telephone that is connected to the
Wireless Alarm Jack. You will hear dialtone. Dial the number as
you normally would.
To answer a call, pick up your telephone or press the Talk button
on your phone.
Call-waiting
Switch to a second incoming call by pressing the Flash button on your
phone when you hear the call-waiting beep. Your current call will be
automatically placed on hold. You can switch back to the original call
by pressing the Flash button again.
Caller-ID
When an incoming call rings on your Wireless Alarm Jack, you will see
the caller-ID associated with the caller on the display of the handset
that is connected to the Wireless Alarm Jack.
Basic Operation
The phone connected to my Wireless Alarm Jack doesn’t
get a dial tone
• Verify that the system status indicator on the Wireless Alarm
Jack is lit blue and that your Fios Router is powered on and
working properly.
• If the system status indicator is lit steady amber, try unplugging
the Wireless Alarm Jack for 30 seconds, and/or moving the
Wireless Alarm Jack closer to the Fios Router.
• If the above steps do not resolve the issue, perform a factory
reset on the Wireless Alarm Jack as described below and try to
register again.
My Wireless Alarm Jack won’t register with my Fios Router
• Move the Wireless Alarm Jack device closer to your Fios Router
and try to register again.
• Your Fios Router supports up to five DECT devices. Make sure
you have not exceeded this limit.
How do I factory reset the Wireless Alarm Jack?
• To perform a factory reset on a Wireless
Alarm
Jack, plug it into
a power outlet and then insert a paper clip through the reset
pinhole (see diagram on page 6) to press the reset switch until
the system status indicator blinks amber.
Troubleshooting
What this Warranty Covers. Verizon agrees to provide a limited warranty
to the holder of a valid proof of purchase (“Consumer” or “you”) that the
Wireless Alarm Jack contained in this package (“Product”) is free from
material defects in material and workmanship, subject to the exclusions
noted below. This limited warranty extends only to the Consumer for
Products purchased and used in the United States of America.
What Verizon Will Do. During the warranty period, Verizon or its authorized
service representative will repair or replace, at its option, without charge,
a Product which is found to be materially defective in materials or
workmanship and returned to Verizon. Verizon, at its option, may use new
or refurbished replacement parts to repair the Product, or may replace
the Product with a new or refurbished product having the same or
similar function.
How Long this Warranty Lasts. This limited warranty shall expire two (2)
years from the date of the Product purchase. Replacement or refurbished
parts and products are warranted for the original Product warranty period.
This warranty terminates if you sell or transfer your Product.
What this Warranty Excludes. This limited warranty does not cover:
(a) the cost of shipping and handling for returned and replacement products,
or damage or loss during shipment for warranty service; or (b) any software
(which is governed exclusively by the licensing terms of such software); or
(c) any Product that has been subjected to misuse, accident, shipping or
other physical damage, improper installation, abnormal operation or
handling that is contrary to operation instructions, neglect, acts of god,
inundation, fire, water or other liquid intrusion, or force major; or (d) any
Product that has been damaged due to repair, alteration, or modification by
anyone other than an authorized service representative of Verizon; or (e)
any Product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
Warranty, Safety and Legal Notices
(f) any Product whose identifying information has been removed, altered
or rendered illegible; or (g) any Product purchased, used, serviced, or
shipped for repair from outside the United States or Canada, or that
is returned without a valid proof of purchase; or (h) any indirect or
consequential harm caused as a result of any defect or failure of the
Product to properly operate, including without limitation lost data or
inability to communicate.
How to Get Warranty Service. To obtain warranty service, call Customer
Support for detailed information, including instructions on how and
where to return your Product and on any applicable costs associated
with a repair, replacement or exchange. You may be required to provide
proof of purchase before obtaining warranty service, and it is your sole
responsibility to maintain such proof (e.g., a sales receipt). Returned
products that are determined not to be materially defective will be subject
to a handling fee. If you disagree with any of our decisions with respect to
warranty service, you have the right to contest that decision as permitted
under applicable laws and regulations.
How State Law Applies. This limited warranty gives you specific legal
rights. You may also have other rights which vary from state to state.
Limitation on Liability. THIS WARRANTY IS THE COMPLETE
AND EXCLUSIVE WARRANTY AGREEMENT FOR THE PRODUCT
BETWEEN YOU AND VERIZON. NO ONE IS AUTHORIZED TO MAKE
MODIFICATIONS TO THIS LIMITED WARRANTY AND YOU SHOULD
NOT RELY ON ANY SUCH MODIFICATION. Verizon RESERVES THE
RIGHT TO CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE
FOR FUTURE SALES. Verizon DISCLAIMS ALL OTHER WARRANTIES
WITH RESPECT TO ITS PRODUCTS, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
COURSE OF DEALING, TRADE USAGE OR PRACTICE OR THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
MOREOVER, VERIZON SHALL NOT BE LIABLE FOR INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ARISING OUT OF, OR IN CONNECTION
WITH, THE LIMITED WARRANTY OR THE USE OR PERFORMANCE
OF ANY PRODUCT, WHETHER BASED ON CONTRACT OR TORT,
INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF
WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE TOTAL AGGREGATE LIABILITY BY VERIZON FOR DAMAGES OF
ANY NATURE, REGARDLESS OF FORM, ACTION OR FORESEEABILITY,
SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO US FOR
THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME STATES
AND/OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, AND/OR DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS AND/OR EXCLUSIONS
MAY NOT APPLY TO YOU. IF SUCH IS THE CASE, TO THE EXTENT
PERMITTED BY APPLICABLE LAW, Verizon LIMITS THE DURATION OF
ANY IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS
LIMITED WARRANTY.
What the FCC wants you to know
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communication may not be ensured when using this device.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against producing harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Try moving your Fios Router and Wireless Alarm Jack away from
devices that may generate interference, including: computers,
wireless devices and electrical appliances (such as microwaves).
• Changes or modifications to this equipment not expressively approved
by the party responsible for compliance, or operation of this product
in any way other than as detailed to by the User Manual could void the
user’s authority to operate this equipment.
• To insure the safety of many users, the FCC has established criteria for
the amount of radio frequency energy various products may produce
depending on their intended use. This product complies with FCC
radiation exposure limits under the following conditions:
• The base must be placed to allow a minimum of 20 cm (8 inches)
between the antenna and all persons during normal operation.
• The base must not be collocated or operated in conjunction with any
other antenna or transmitter.
• The Wireless Alarm Jack FCC model number is XFT-TELOLINX3.
Industry Canada Notice
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions; (1) this
device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivants : (1) l’appareil ne doit pas produire de brouillage,
et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.
Safety information
When using telephone equipment, including the Wireless Alarm Jack,
basic safety precautions should always be followed to reduce the risk of
fire, electric shock, damage to equipment, loss of property, severe injury
to persons or even loss of life, including the following:
• DO NOT use this equipment and all related accessories near or under
water, for example, near a bathtub, wash bowl, kitchen sink or laundry
tub, in a wet basement, near a swimming pool, under the rain, do not
plunge any parts in water or any other liquid.
• Avoid using this product during an electrical storm. There may be a
remote risk of electric shock from lightning.
• DO NOT insert the product into an extension cord, receptacle or outlet
unless the prongs can be fully inserted, failure to do so may cause
electric shock or excessive heat resulting in a fire.
• DO NOT overload power outlets and extensions cords, otherwise it can
result in fire or serious electrical shock.
• To prevent overheating, situate all parts of the product away from heat
sources such as radiators, heat registers, stoves, or other fixtures,
appliances and products that produce heat or any area where proper
ventilation is not provided.
• Unplug with caution the product from power outlets if it emits smoke,
an abnormal smell or makes unusual noise. These conditions may
cause fire or electrical shock.
• DO NOT disassemble the device, it contains no user-serviceable parts.
• Unplug the product from any power outlet before cleaning. Do not use
liquid or aerosol cleaners, use a damp cloth or a microfiber cloth for
cleaning.
• Unplug the product from the power outlet if the cable or power
adapter prongs are damaged or frayed, if liquid has been spilled onto
the product, if the product has been exposed to rain, water or any
other liquid, if the internal components of device are exposed.
• DO NOT use the product to report a gas leak in the vicinity of the leak
as it could ignite the gas.
• The device is intended to be correctly oriented in a vertical or floor
mount position, the prongs are not designed to hold the power
adapter in place if it is plugged upside down, for example do not use
facing down power outlets on a ceiling, under a table or in a cabinet.
Copyright information
© 2017 Verizon, Inc. All rights reserved. Reproduction in whole or in part
without written permission is prohibited. Verizon, the Verizon logo, Fios
and all other Verizon company, product and service names and slogans
are trademarks of Verizon, Inc. Patent pending.
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WARNING Contains rechargeable Lithium Ion (Li-ion) batteries.
DO NOT dispose in fire. DO NOT heat above 60˚C.
Follow manufacturer’s instructions. DO NOT use in mix with other types
of batteries. Use ONLY compatible Li-ion battery charger.
DO NOT over charge. DO NOT short or overheat the battery. KEEP
AWAY from Children.
CAUTION: NEVER put batteries in mouth. If swallowed contact your
physician or poison control center immediately.
May explode or leak if mishandled.
Do not throw your old batteries in the trash. Please call
1-800-8-BATTERY (1-800-822-8837), they will provide you
with the address of the recycling center nearest to you.
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