Paragon NTFS For Mac OS X 15 User Manual NTFS4Mac15 En

User Manual: paragon NTFS for Mac OS X - 15 - User Manual Free User Guide for NTFS for Mac Software, Manual

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PARAGON Software GmbH
Heinrich-von-Stephan-Str. 5c  79100 Freiburg, Germany
Tel. +49 (0) 761 59018201  Fax +49 (0) 761 59018130
Internet www.paragon-software.com  E-mail sales@paragon-software.com

Paragon NTFS for Mac
User Manual

Contents
Introduction .......................................................................................................................... 4
Features Overview................................................................................................................. 4
Key Features ............................................................................................................................................... 4
Supported Media ........................................................................................................................................ 4

Getting Started ...................................................................................................................... 6
System Requirements ................................................................................................................................. 6
Installing the Driver .................................................................................................................................... 6
Activating the Driver ................................................................................................................................... 8
Online Activation .................................................................................................................................................................... 9
Offline Activation .................................................................................................................................................................. 12

Using the Driver ................................................................................................................... 15
First Start ...................................................................................................................................................15
Application Window ..................................................................................................................................16
Menu Bar .............................................................................................................................................................................. 17
Account and Support ............................................................................................................................................................ 17
Volumes List .......................................................................................................................................................................... 17
Operations Area .................................................................................................................................................................... 17
Options Area ......................................................................................................................................................................... 19

Configuration Window ...............................................................................................................................20
General ................................................................................................................................................................................. 20
Updates ................................................................................................................................................................................. 21
Alerts & Notifications............................................................................................................................................................ 22
Driver Menu & Themes......................................................................................................................................................... 22

Additional Scenarios ............................................................................................................ 24
Managing NTFS in Disk Utility.....................................................................................................................24
Check/Repair NTFS Volumes ................................................................................................................................................ 24
Erase (Format) NTFS Volumes .............................................................................................................................................. 24

Managing NTFS in Paragon’s Terminal Utilities ...........................................................................................26
Check/Repair NTFS Volumes ................................................................................................................................................ 26
Erase (Format) NTFS Volumes .............................................................................................................................................. 26

Submitting a Support Request ............................................................................................. 27
Appendix ............................................................................................................................. 28
Creating a MyParagon Account ..................................................................................................................28
Copyright© 1994-2017 Paragon Software GmbH. All rights reserved.

Registering a New Product in MyParagon Account .....................................................................................30

Known Issues ....................................................................................................................... 32
Glossary............................................................................................................................... 33

Introduction
Paragon NTFS for Mac is a low-level file system driver specially developed to bridge incompatibility of Windows and Mac
OS X by providing full read/write access to any version of the NTFS file system (Windows NT 4.0, 2000, XP, 2003, Vista, 7,
8 and 10) under Mac OS X.
Based on the Paragon UFSD™ (Universal File System Driver) technology our driver enables to provide fast and
transparent access to NTFS partitions as Mac OS X-native, thus achieving an unprecedented high level of performance
(the same as for HFS Plus and in some cases even better). Mac OS X programs can process such partitions without any
restrictions – browse contents, read and modify files, copy and create new files and folders, etc.
Paragon NTFS for Mac comes as a standard DMG disk image with an installation package to automatically substitute the
Mac OS X default driver (read only) for Paragon NTFS for Mac.
In this manual you will find the answers to many of the technical questions, which might arise while using our driver.
Note: Our company is constantly releasing new versions and updates to its software, that's why images shown in this
manual may be different from what you see on your screen.

Features Overview
This chapter dwells upon key benefits and technical highlights of the product.

Key Features


Extremely easy to use as it requires no additional configuration after installation



Fast and transparent access to any NTFS partition under Mac OS X



Advanced driver engine to guarantee reliable operation and stability even under heavy workload



Unprecedented high level of performance thanks to the Paragon UFSD™ technology



Advanced support system to help you submit correct support requests with operation logs and all necessary
information with minimal time and effort.



Complete support of Mac OS X 10.10 Yosemite, 10.11 El Capitan, 10.12 Sierra



Advanced support of the HFS Plus file system features to guarantee data consistency (POSIX file attributes,
Hardlinks, Symlinks, Data Fork and Resource Fork, etc.)



Advanced support of the NTFS file system features to guarantee data consistency (sparse, compressed
files/partitions, the Last Access Time stamp update, etc.)



Improved product activation that includes online and offline options



Flexible notification system



Support of Mac OS X extended attributes



Support of non-Roman characters

Supported Media


Ultra high capacity disks (up to 10 TB tested)



IDE, SCSI and SATA/eSATA disks



SSD (Solid State Drive)



Thunderbolt, FireWire (i.e. IEEE1394), USB 1.0, USB 2.0 , USB 3.0, USB-C disks



PC card storage devices (all types of flash memory, etc.)

Getting Started
In this chapter you will find all the information necessary to get the product ready to use.

System Requirements
To use Paragon NTFS for Mac, you should install it first. But before that, make sure your computer meets the following
minimum system requirements:


Operating systems: Mac OS X 10.10 Yosemite, 10.11 El Capitan, 10.12 Sierra

Installing the Driver
1. Click on the supplied DMG disk image.
2. After the installation package has been extracted you can choose whether to install/de-install the driver or read
the product manual. Click Install Paragon NTFS for Mac to initiate installation of the driver.

3. Confirm opening the installation package if it was downloaded from the Internet.
4. In order to continue the installation you are to accept Paragon’s license agreement by marking the
corresponding checkbox. But before that we highly recommend you to read the agreement thoroughly by
following the hyperlink. Click Next when ready.

5. Next you are to provide a password of a user with the administrator privilege.

6. Monitor the installation progress.

7. NTFS for Mac needs activation before use.



Start 10-day Trial. You can try NTFS for Mac with no limitations completely for free during 10 days. If
you agree to share the product information with your Facebook friends, this period can be extended
later to five more days in Application Window. After that you won’t be able to use the product until
activating a valid serial number.



Activate Paragon NTFS for Mac. If you have already purchased the product, use this option to go
through activation of the obtained serial number on your computer. For more details, please consult the
Activating the Driver chapter.

Note: To purchase NTFS for Mac online, click ‘Buy Now’ to open a direct link to Paragon’s e-shop.
8. Finally the installation wizard will display a couple of screenshots that help to get started with the product.
When ready, click Restart to complete the installation.

Activating the Driver
You can unlock the product for unlimited use during the installation or at any moment later in Application Window. The
recommended procedure requires an active Internet connection. However, if you don’t have the Internet on the target
computer, you can try an offline option.
1. First you should purchase the product. The easiest way is to use a direct link to Paragon’s e-shop:


Launch the management interface of Paragon NTFS for Mac: Applications > Paragon NTFS;



Click on Buy…

2. By this moment you should have your own serial number. Click on Activate… > Activate Paragon NTFS for Mac.

Online Activation

There are two ways of activating the product over the Internet: with login to MyParagon Customer Portal or Facebook
and without it. We highly recommend you to use the first option to let us offer you personal discounts in the future.
Besides, you will be able to issue support tickets directly from the product.
Copyright© 1994-2017 Paragon Software GmbH. All rights reserved.

10
Activating with login

3. In the opened dialog enter an email and password of your Paragon’s account, then click Sign in. If you don’t
have an account yet, please create it by clicking the corresponding option.

Alternatively, you can sign in with your Facebook account.

If the provided credentials are invalid, you will be prompted to reset your password.

4. If you have purchased the product online as described in the first step, then the product activation will be
completed automatically after signing in to your account. If having to do with a box version, you will need to
enter your serial number. This info will be sent to our activation server to complete the procedure.

Activating without login

3. In the opened dialog click Activate Using Serial Number...

4. Enter your serial number, then click Activate. This info will be sent to our activation server to complete the
procedure.

5. If a success, you’ll get a corresponding notification.
Offline Activation

1. If having problems with the Internet or specifically configured Firewall at login to your Paragon’s (Facebook)
account on the target computer, the wizard will offer you to try an offline option. Before you proceed, write
down your GUID and the provided link somewhere.

2. Use the saved link on any computer with the Internet to visit the company’s website to sign in to your Paragon’s
(Facebook) account.

3. Enter your serial number and GUID in the corresponding fields, then click Export license file.

4. If the provided data is valid, you should get the “LicenseSet.xml” file. Copy it to the target computer, then use
the Import License File… option for the import.

5. If a success, you’ll get a corresponding notification.
Copyright© 1994-2017 Paragon Software GmbH. All rights reserved.

Using the Driver
First Start
Once the driver has been installed and activated you obtain full read/write access to any type of NTFS as if it's Mac OS Xnative.

Mac OS X default
driver

Mac OS X Paragon
driver

Unlike Mac OS X default driver you can now carry out any operation on an NTFS volume, like:


Transfer data;



Modify data;



Delete data;

Just whatever you feel like doing.

Application Window
After the installation an icon of Paragon NTFS for Mac appears in the Applications folder. Double click it to open the
management interface.

Menu Bar

As in any Mac program, it contains the Apple menu, active application menu, status menus, Spotlight icon, and
Notification Center icon. For more details, please go to https://support.apple.com/en-us/HT201956.
Account and Support

This is where you can sign in to MyParagon Account and submit support requests. For more details, please consult the
Submitting a Support Request chapter.
Volumes List

It displays all physical and virtual volumes available in the system, including mounted DMG images. Detailed information
on the currently selected item and available options are displayed on the right.
Note: Sometimes you can notice one of your volumes obtaining the “read-only” and “nobrowse” attributes. This
volume becomes inaccessible in Finder or any other application. It’s an internal problem of Mac OS X. Just remount
the problem volume to fix this issue. Click here for more information.
Operations Area

It contains operations you’re allowed to do with the currently selected volume or image.


Mount/Unmount. This action is available for any volume or image except for the one that accommodates Mac
OS X you're currently using.



Verify. You can check integrity and fix found errors on any of the supported file systems. Please note that to
repair a file system, the volume where it is resided, should be unmounted, which is not the option for the one
that started up your Mac. If you need to repair your computer’s startup disk, restart your Mc into Recovery
Environment and use Disk Utility. For more details, please consult Disk Utility Help.

Note: During the installation, the setup wizard adds the possibility to check and repair NTFS volumes into Disk Utility.
Click here for more information.


Erase (not available for read-only media, e.g. your computer’s startup disk and compressed DMG images). You
can reformat any existing volume to NTFS or any other file system supported by your Mac. If having installed
Paragon ExtFS for Mac, the Linux-native Ext2, Ext3, or Ext4 become also available to choose. Please note that if
the volume contains data, it will be deleted during the process, thus make a backup of that data or copy it to
another volume if it’s important to you.

1. Select the required file system type from the popup list:
-

Windows NT Filesystem – the primary file system for Windows OS.

MS DOS (FAT32). Despite the fact that this file system is supported by Windows, Mac OS X, Linux and
other operating systems, it’s not recommended to use if you’re planning to store files over 4GB and the
volume size is over 32GB.

Mac OS Extended (Journaled HFS Plus) – the primary file system for Mac OS X.

Mac OS Extended. Without keeping a special journal, you can achieve a better performance, but
integrity of the hierarchical file system will not be protected, so we recommend it to use for virtual disk
images only.

Mac OS Extended (Case-sensitive HFS Plus). Use it if you’d like the file system to be case sensitive to
folder names, for instance “Project” and “ProJect” to be distinguished as two different folders.

Mac OS Extended (Case-sensitive, Journaled HFS Plus).

2. Enter a label to easily identify the volume later (optional parameter).
Copyright© 1994-2017 Paragon Software GmbH. All rights reserved.

3. Click Erase when ready.
Note: During the installation, the setup wizard adds the possibility to format partitions to NTFS into Disk Utility. Click
here for more information.


Startup. After installing the driver, Mac OS X Startup Disk (a utility responsible for setting an active operating
system) stops recognizing Windows installed with Boot Camp, thus you can’t set a Windows volume as a startup
disk. It’s an internal problem of Mac OS X and we can do nothing with it.
As a way out, we detect all bootable volumes available in the system allowing you to choose the one you’d like
to boot from. After selecting a startup volume, you can choose whether to restart your Mac from it immediately
or postpone this operation until the next time you switch on the computer.

Note: While being in Windows, click on a corresponding icon in the Windows system tray to restart your computer to
Mac OS X. Alternatively, you can press and hold the ‘Option’ key during the system restart until the Startup Manager
appears, then select the required bootable partition.
Options Area

It contains options you’re allowed to change for the currently selected volume or image.


Ignore Ownership (only for NTFS). Files and folders on NTFS volumes may have security permissions
(read/write/execute/modify) that grant access to a specific user or group of users. By default, this feature is
disabled to allow everyone to access data on mounted NTFS volumes.



Save Last Access Time (only for NTFS). By default, each file and folder on an NTFS volume has an attribute called
Last Access Time that records the last time the file or folder was opened, read or changed. Thus even when you
read a file, a write action occurs too. You won’t notice performance troubles until one of your applications starts
to frequently access files. Please note that if you disable this feature, the Last Access Time attribute for newly
created files will simply be their File Creation Time.



Enable Spotlight Indexing. Spotlight is a search feature of Apple’s operating systems that is designed to quickly
locate specific data on the computer, including documents, music, and pictures. Spotlight also delivers other
benefits including quick access to definitions from the built-in dictionary. This feature helps a lot without
compromising performance by periodically ticking away in the background. A major re-indexing only occurs
after a major OS update.
Mount in Read-only mode (not available for your computer’s startup disk). Use this option to safely mount a
volume that accommodates a hibernated Windows, or any other volume or image which contents are not
preferable to modify.



Do not mount automatically (not available for your computer’s startup disk). Use this option if you’d like to
disable the automount of a volume or image at system startup.

Configuration Window
To configure our driver, click Paragon NTFS in the Menu Bar, then Preferences…

All preferences are grouped into several tabs. Click on a tab to see what’s inside.
General



Enable/Disable. You can deactivate the driver at any moment, this way utilizing the Mac OS X default driver
(read only) for mounting NTFS volumes.



Uninstall… Use this option if you need to remove Paragon NTFS for Mac from the system. Another way of
accomplishing the same thing is by opening the installation package.



Appearance. The application environment can be changed by choosing one of the two preset themes or the
currently used Mac OS X theme.



Dirty volumes processing. A NTFS volume may become dirty if the system suffered a power interruption,
aborted restart, or forced shutdown. By default, found dirty volumes will be checked for errors and repaired
before mounting. You can tell our driver to ignore this verification, but we do not recommend it.



Hibernated Windows processing. A Windows system can be shut down two ways: normally, when all programs
are closed and running processes are ended before powering down the computer, or by pausing the system and

saving the current state information to the hard disk, which is known as hibernation. Making changes to a
volume with a hibernated Windows may cause the operating system to not resume from hibernation or to crash
after resuming.
This is why, when detecting a hibernated Windows by a special flag inside hiberfil.sys (contains the current state
information), we prompt you to decide yourself, whether to mount this volume or not. Though the mount
option is available, we do not recommend you to mount in read-write mode.


System report format. Information on all volume mount actions will be saved in a system log. You can enable
verbose mode to provide additional details to help our engineers solve your problem with minimal time.
Reporting in verbose mode doesn’t slow performance.

Updates

By default, Paragon NTFS for Mac automatically checks company’s website for available updates once a day. You can
force this checkup at any moment by clicking Check for Updates Now… or disable this feature by unmarking the
corresponding checkbox.
1. If a new version of the driver has been found, you will be prompted to install it. Click Install Update.

2. First the new installation package will be downloaded from company’s website. Click Install when done.

3. The driver re-installation process takes a couple of minutes. Click Relaunch to complete it.

Alerts & Notifications

By default, you will be notified through popup windows on major product events. These include the current status of
your trial period and disk mount reports. If necessary, you can disable all or any type of notifications.
Driver Menu & Themes

Add the NTFS for Mac icon into Menu Bar if you’d like to quickly get information on physical and virtual volumes
available in the system, accomplish mount/unmount operations, choose a startup volume and access the application
preferences.

Note: You can choose different themes for the main application window and a menu bar application menu.

Additional Scenarios
Managing NTFS in Disk Utility
During installation of our driver, the setup wizard automatically adds the possibility to check integrity, fix errors, and
erase (format) NTFS volumes into Mac OS X Disk Utility.
Note: Apple doesn’t allow the use of third-party drivers in the GUI version of Disk Utility of El Capitan. Please either
use our application window or command line tools to manage NTFS partitions under El Capitan.
Check/Repair NTFS Volumes

1. Launch Disk Utility: Applications > Utilities > Disk Utility;
2. Select an NTFS volume from the list of available partitions on the left;
3. Click on the First Aid tab at the top of the window;
4. Click on the Verify Disk button to check it for integrity or the Repair Disk button to fix errors (if any).

Erase (Format) NTFS Volumes

1. Launch Disk Utility: Applications > Utilities > Disk Utility;
2. Select a partition you need to format to NTFS from the list of available partitions on the left;
3. Click on the Erase tab at the top of the window;
4. Select Windows NT Filesystem from the popup list;
5. Type in a new volume label (irrelevant parameter used for notification purposes);
6. Click on the Erase button to format the partition.

You can also carry out this operation in Terminal via a command line:
1. Launch the command line: Applications > Utilities > Terminal;
2. Type in diskutil to get help.

3. Use diskutil eraseVolume "UFSD_NTFS" “Volume Label” /dev/diskID to format the required partition to NTFS.
Note: There is no need to use inverted commas if label of your NTFS disk contains just one word.

Managing NTFS in Paragon’s Terminal Utilities
Check/Repair NTFS Volumes

1. Launch the command line: Applications > Utilities > Terminal;
2. Type in /usr/local/sbin/fsck_ufsd_NTFS to get help.

Use usr/local/sbin/fsck_ufsd_NTFS –n device to check disk integrity;

Use usr/local/sbin/fsck_ufsd_NTFS –y device to fix disk errors.

Erase (Format) NTFS Volumes

1. Launch the command line: Applications > Utilities > Terminal;
2. Type in /usr/local/sbin/newfs_ufsd_NTFS to get help.

Submitting a Support Request
In case of having difficulties with handling the product you can address our support engineers for assistance. To help
you solve your problem with minimal time, our engineers need operation logs and your brief description. All that can be
prepared with a handy dialog.
1. Launch the management interface of Paragon NTFS for Mac: Applications > Paragon NTFS;
2. Click Sign Up. In the opened dialog enter an email and password of your Paragon’s account, then click Sign in.
Alternatively, you can sign in with your Facebook account.

3. Click on the headphones icon. Fill out the ticket request form, then click Send Feedback. That’s all. Our support
engineers will get in touch with you in a little while.

Appendix
Creating a MyParagon Account
1. Run an Internet browser and visit the page: http://my.paragon-software.com/. It is recommended to use Safari,
Internet Explorer 10+ or any compatible browser.
2. Click the Create an account hyperlink.

3. Fill out the registration form. The most important field in the form is an e-mail address, as it serves as a login to
enter the system. Besides, an activation link will be sent to this address as well.

4. Click Sign up. If the provided e-mail address was used to register products in the old Paragon MyAccount
system, all data from that account will be migrated to the newly created account.

5. Once your account is created, you will be prompted to check your inbox for an email with an activation link.

6. By following the link from the email you can set a password to your account.

7. That is all.

Registering a New Product in MyParagon Account
1. Run an Internet browser and visit the page: http://my.paragon-software.com/
2. Enter an email and password of your Paragon’s account, then click Sign in. If the user name and password are
valid, you will get to your account.

3. Select Register new product in the left pane. Enter your product serial number. You can find it in the product
box or obtain from your reseller. Click Register when ready.

4. That is all. The product is now registered, which you can see in the My products section. Once the product is
downloaded and installed, you can unlock it for unlimited use as described in the Activating the Driver chapter.

Known Issues
1. After installing our driver, the GUI version of Disk Utility in Mac OS X 10.11 El Capitan stops displaying mounted
NTFS partitions. It’s due to the fact that Apple doesn’t allow the use of third-party drivers in the GUI version of
Disk Utility. Please use command line tools to manage NTFS partitions:


To format or create a new disk: sudo diskutil eraseVolume "UFSD_NTFS" "LABEL" /dev/diskID;



To repair a disk: sudo diskutil verifyVolume /dev/diskID;



To mount a disk manually: diskutil mount /dev/diskID or
sudo mkdir /Volumes/mountPoint/ – creates a folder to mount a disk to,
usr/local/sbin/mount_ufsd_NTFS /dev/diskID /Volumes/mountPoint – mounts a disk to the earlier
created folder.

Note: Normally all found NTFS partitions are mounted automatically.
2. Sometimes you can notice one of your volumes obtaining the “read-only” and “nobrowse” attributes. This
volume becomes inaccessible in Finder or any other application. The problem is originated from Mac OS X that
mounts all volumes with these two attributes before the user login as a preparatory phase. Due to unknown
reason one or several volumes might remain inaccessible after the login. Just remount the problem volume in
Application Window to fix this issue.

Glossary
Hard Link is a reference, or pointer, to physical data on a storage volume. On most file systems, all named files are hard
links. The name associated with the file is simply a label that refers the operating system to the actual data. As such,
more than one name can be associated with the same data. Though called by different names, any changes made will
affect the actual data, regardless of how the file is called at a later time. Hard links can only refer to data that exists on
the same file system.
HFS Plus File System (HFS or Mac OS Extended) is an updated version of HFS (Hierarchical File System) and is applied
nowadays as the primary file system for Macintosh computers. Unlike HFS it supports much larger files (block addresses
are 32-bit length instead of 16-bit) and uses Unicode (instead of Mac OS Roman) for naming the items (files, folders).
Besides it permits filenames up to 255 UTF-16 characters in length, and n-forked files similar to NTFS, though almost no
software takes advantage of forks other than the data fork and resource fork. One of the crucial improvements of this
file system is of course the possibility to use a full 32-bit allocation mapping table that resulted in much less wasted
space (and more files).
NTFS File System is an advanced file system that provides performance, security, reliability, and advanced features that
are not found in any version of FAT. For example, NTFS guarantees volume consistency by using standard transaction
logging and recovery techniques. If a system fails, NTFS uses its log file and checkpoint information to restore
consistency of the file system. In its later versions, NTFS also provides advanced features such as file and folder
permissions, encryption, disk quotas, and compression.
Resource Fork is a construct of the Mac OS operating system used to store structured data in a file, alongside
unstructured data stored within the data fork. A resource fork stores information in a specific form, such as icons, the
shapes of windows, definitions of menus and their contents, and application code (machine code).
Symbolic Link (Symlink or Soft Link) consists of a special type of file that serves as a reference to another file or
directory. Unlike a hard link, which points directly to data and represents another name for the same file, a symbolic link
contains a path which identifies the target of the symbolic link. Thus, when the user removes a symbolic link, the file to
which it pointed remains unaffected. Symbolic links may refer to files even on other mounted file systems.
UFSD™ (Universal File System Driver) technology developed by Paragon Software provides full read/write access to the
so-called popular file systems (NTFS, FAT16/32, Ext2/Ext3/Ext4, etc.) under operating systems that cannot do it by
default (e.g. NTFS for Linux, Ext2/Ext3/Ext4 for Windows, etc.).
This technology is based on the direct access to physical drives and buffered Input/Output access, that is why it makes it
possible to process unsupported partitions (browse contents, read and modify files, copy and create new files and
folders, etc.) while keeping an acceptable level of performance.

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