ruwido austria 2739519 Remote Control 2.4 GHz User Manual OnAir quick setup guide

ruwido austria GmbH Remote Control 2.4 GHz OnAir quick setup guide

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2739519 User Manual

User Manual

QUICK SETUP GUIDE

Table of ContentsGlossary......................................................................................................................3Preface........................................................................................................................3Purpose of this document....................................................................................3Safety..................................................................................................................4Important Safety Instructions..............................................................................5Step 1 : Overview of the equipment...........................................................................6Before you start...................................................................................................6OnAir Set Back Box..............................................................................................6OnAir Remote Control Unit..................................................................................7Step 2 : Connecting the OnAir Set Back Box...............................................................8Step 3 : Preparation....................................................................................................9Preparing the television.......................................................................................9The initial guided procedure................................................................................9Step 4 : Pairing the Remote Control Unit..................................................................10Step 5 : Network - which connection?.......................................................................12Wired.................................................................................................................13Wireless.............................................................................................................18Step 6 : The Wi-Fi bubble..........................................................................................20Access point Setup............................................................................................20Advanced Features....................................................................................................22Configuration options: Remote Control .............................................................22Configuration options: Reboot...........................................................................22Configuration options: System Info...................................................................22Configuration options: Advanced.......................................................................23Define the System Environment........................................................................27Manual Setup - Remote Control Unit........................................................................28RCU programming Mode....................................................................................28Test the TV functions.........................................................................................28Re- assigning 'Key Groups' to IR/RF...................................................................28Useful commands for problem solving..............................................................29Troubleshooting ........................................................................................................31 2

GlossarySBB OnAir Set Back BoxRCU Remote Control UnitIR Infrared: the signal used to drive most televisionRF4CE Radio Frequency for Consumer Electronics. The radio signal used to drive the OnAir SBBHSIA High Speed Internet Access. The hardware and software solution used to allow guests to access the internet.VLAN Virtual Lan. The method used to separate broadcast domains within the same network.SSID Service Set Identifier. An SSID is a unique ID that consists of up to 32 characters and is used for naming wireless networks. PrefacePurpose of this documentThis document is intended for use by customers and/or network administrators as a guide for installing and configuring the OnAir SBB.The guide is targeted for use by medium/high skilled installers and/or technicians with medium networking knowledge.If you do not have sufficient knowledge to complete the tasks in this guide please contact your local vendor for support.Please read this manual carefully before operating your set and retain it for future reference.Note that specifications are subject to change without notice. 3

SafetyCAUTION: DO NOT REMOVE COVER NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.WARNING: TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.WARNING: Do not install this equipment in a confined space such as a book case or similar unit.CAUTION: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating. The openings shall be never be blocked. This product shall not be placed in a built- in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been adhered to.CAUTION concerning the Power CordMost appliances recommend they be placed upon a dedicated circuit;That is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner’s manual to be certain. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous.Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized service center. Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance. To disconnect power from the mains, pull out the mains cord plug. When installing the product, ensure that the plug is easily accessible.CAUTION: The apparatus shall not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, shall be placed on the apparatus.FCC Compliance StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following twoconditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation. 4

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.Important Notes About Battery Usage :Alkaline batteries are strongly recommended; do not use rechargeable batteries. Check local your local regulations for proper disposal.Important Safety Instructions1. Read and keep these instructions.2. Heed all warnings.3. Follow all instructions.4. Do not use this apparatus near water.5. Clean only with dry cloth.6. Do not block any ventilation openings.7. Install in accordance with the manufacturer’s instructions.8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.10. Only use attachments/accessories specified by the manufacturer.11. Refer all servicing to qualified service personnel.Servicing is required when the apparatus has been damaged in any way, such as power- supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 5

Step 1 : Overview of the equipmentBefore you startYou will need available and ready to use:-–Television with an available HDMI input–Television original remote control–OnAir boxed kit containing the following–OnAir SBB (set back box)–OnAir remote control–OnAir Power Pack–CAT 5 patch lead ( for used with wired connectivity only)–HDMI cableIf you plan to connect to the network/internet using a hard wired connection you will need:-–Your network connection details - IP Address, Mask, Gateway Address and DNS etc.If you plan to connect to the network/internet using WiFi you will need:-–Your Wi-Fi network connection details – SSID, appropriate security key etc.OnAir Set Back Box 6WANMain connection to backbone or routerLANExtra port to connect guest laptop for HSIA HDMI ™ out IRIn/outPowerConnector USB host

OnAir Remote Control Unit 7 Info keyShow OSD text about current channelNumeric keysUsed for direct channel access or entering valueStatus LEDred and green led blinks during code transmission or special codes during setup.BackWill return to previous condition or go back one step while browsing the GUIColored keys have different functions based on contextEach app will display an appropriate helpchannel up/downNavigation pad Used to navigate within GUI and also for channel language selection when available.On/Off buttonUsed to switch the television and OnAir box together, from standby to on and vice versa.Home :Will jump the home page of the GUI.Source buttonBased on the configuration setup and television, can select alternate a/v sourcesTransport buttonUsed in combination video and audio player when available. Volume controlApp buttonWill display the application bar when available.Battery InstallationRemove the battery cover on the rear of the RCU, and insert two R03 (size AAA) battery with + and - matched correctly.Battery life is approximately one year, depending on usage.

Step 2 : Connecting the OnAir Set Back Box. 8Using the supplied HDMI cable, connect the SBB to the television. If you are using wired networking connect the supplied CAT5 patch cord to the RJ45 connector labelled “WAN” on the OnAir SBB and to your network socket.Connect the 12 volt DC power pack output lead to the input marked 12VDC on the OnAir box, (12 volt power pack included in the OnAir kit). Connect mains power cord to the power outlet.

Step 3 : PreparationPreparing the televisionThe OnAir SBB works best when it can control the television using HDMI CEC protocol, CEC protocol is implemented in most in modern televisions. Enter the televisions configuration menu using the televisions original remote control unit and confirm that the CEC is enabled. Refer to the televisions user manual if you are not familiar with the televisions configuration setup menu. Please note that different TV manufacturers refer to the CEC protocol using their own ‘Trade Names’, some examples of ‘Trade Names’ used for the CEC protocol are:Anynet+ (Samsung); Aquos Link (Sharp); BRAVIA Link and BRAVIASync (Sony); HDMI-CEC (Hitachi); E-link (AOC); Kuro Link (Pioneer); CE-Link and Regza Link(Toshiba); RIHD (Remote Interactive over HDMI) (Onkyo); RuncoLink (Runco International);SimpLink (LG); HDAVI Control, EZ-Sync, VIERA Link (Panasonic); EasyLink (Philips); andNetCommand for HDMI (Mitsubishi)The initial guided procedure1Now that the SBB is connected and powered-up, switch on the television and select the source connection of the OnAir SBB (normally HDMI1) .All OnAir SSBs are shipped unconfigured (factory default) and in this initial state will display a guided setup procedure that must be completed before the SBB can be used. The following chapters will guide you through the setup procedure, the procedure starts with the pairing request page, shown immediately after the splash screen graphic displayed during the boot process. 1 Once the initial setup procedure has been successfully completed it will not be shown again. However the SBB can be reset to factory defaults to restart the initial setup procedure if required. See the troubleshooting chapter for detailed instructions 9

Step 4 : Pairing the Remote Control UnitThe remote, included in the OnAir kit, must be ‘one to one’ linked with the OnAir SBB. This step is called 'pairing', once a remote is paired with a SBB it will only send commands to that SBB, it cannot send commands to other SBBs.To ‘pair’ the OnAir remote with the OnAir box press and hold 2 buttons (Home and OK) for about 8 seconds until the red LED starts pulsing, the remote is now trying to pair with the SBB. 10

A successful paring will show the image below, if it fails simply retry the procedure.A remote control must be successfully paired with the OnAir SBB before you can proceed to the next step.When pair has been achieved, select next and click Additional information about the RCU (Remote Control Unit) is described on chapter 'Definethe System Environment' on page 28, please refer also to Troubleshooting guide on page 31. 11

Step 5 : Network - which connection?You will now be prompted to select the way you intend to connect the OnAir SBB to the network - Wired or Wireless.You will also be prompted to enter the Room and TV Number2 which must be unique identifiers within the whole of the hotel/property; this ‘Common Data’ is independent of network configuration.Certain configurations require the unique ‘Hotel Code’ to be manually entered, this code was provided when OnAir was purchased.Please have all ‘Common Data’ details, ‘Hotel Code’ and appropriate network information to hand before proceeding3.2 TV number is the way to assign multiple TVs within the same room, for example when installing a suite.3 Data for numeric only fields can be entered using the RCU, for fields requiring alpha-numeric data a virtual keyboard is available by pressing the blue RCU button when the field is highlighted. 12

WiredDirect cable connection between the OnAir SBB and the network/internet. IP address assignment to the SBB will be based on your networking preference or IT requirements; you can choose either Manual or Automatic, which in turn defines the number of mandatory fields that will have to be entered.Select 'Wired' and click to proceed with next step. 13

Manual:Requires all IP details, ‘Common Data’ and ‘Hotel Code’ to be entered manually; the combination of ‘Hotel Code and 'Common Data', uniquely identifies the SBB with in the hotel/property. Please take care when entering the 14 digit ‘Hotel Code’ as entering an incorrect code will result in the failure of the following connectivity test.When all the fields are completed, select next and click to proceed to next step.When all the fields are completed, select next and click to proceed to next step.The above screen shot displays the input mask for the IP details, where all the fields are 14

mandatory apart for DNS 2, which is optional.The above screen shot displays the input template for the IP details, all the fields are mandatory except for DNS 2, which is optional.Manual IP configuration is now complete, skip the next section and continue with Connectivity check on page 17.Automatic: If a VDA Appliance Server is available on the network only ‘Common Data’ must be entered manually other parameters are provided automatically by the Appliance Server. If a generic DHCP server (i.e. home router) is used then ‘Common Data’ and the ‘Hotel Code’ must be entered manually4.Standard DHCP discovery protocol is used to implement this feature and it will detect (based on the incoming reply) if there is missing data that must be entered manually.The screen shot below, shows the input template when Automatic is selected.When all the fields are completed, select next and click to proceed to next step.4 OnAir Appliance Server has to be installed, configured and made available on the same network as the OnAir SBB before starting the installation of OnAir SBBs with Automatic configuration, or the Automatic procedure will fail. The ‘Hotel Code’ information is only available from the OnAir Appliance Server, when using generic DHCP servers the Hotel Code has to be entered manually. 15

The SBB will send a network enquiry to retrieve setup information from the Appliance Server.In case of failure an appropriate message will be displayed on the screen. The following screen shot shows the warning message generated when using a generic DHCP server, the 'Hotel Code' must be entered manually.The combination of ‘Hotel Code and 'Common Data', uniquely identifies the SBB with in the hotel/property. Please take care when entering the 14 digit ‘Hotel Code’ as entering an incorrect code will result in the failure of the following connectivity test. When completed select next and click to proceed with next step: 'connectivity check'When completed select next and click to proceed with next step: 'connectivity check'. 16

Connectivity checkRegardless of the configuration selected the procedure will lead to a test. If all the data was entered correctly and the network has access to the internet, the connectivity check will validate the configuration. Make sure the network is connected to the internet and that the IP data used to configure the SBB is appropriate for the network internet connection.The information window will either display “network successfully configured” with the next button selected, or a ‘connectivity fail’ message if the OnAir SBB was unable to reach the internet, in which case all network and Common Data entered must be checked and the procedure retried. The RCU back button can be used to re-enter forms to check data.When the ‘network successfully configured’ message is display, skip next section and proceed directly to 'Step 6 : The Wi-Fi bubble' on page 20. 17

WirelessPlease have all ‘Common Data’ details, ‘Hotel Code’ and Your Wi-Fi network connection details to hand before proceeding5.Using the SBB internal Wi-Fi in client mode, disables the SBBS local AP ( Access-Point ) feature, these 2 options are mutual exclusive. See 'Step 6 : The Wi-Fi bubble' page 20.Select 'Wi-Fi' and press to proceed to next step.Select 'Scan network' and press to display the SSIDs of available networks. 5 OnAir SBB cannot connect to Wi-Fi networks that require user-name and password to be entered to be granted access. 18

When the scan of available networks has completed, use the up and down arrow keys to select the network to be used with OnAir and click to confirm.Negotiating to connect to the network will auto-complete certain fields based on the encryption method detected. In the case of WPA, for example, just the pass phrase has to be entered, enter appropriate credentials for other types of encryption.When all required data is entered select 'next' and press to fully connect to the network.When fully connected to the Wi-Fi network the guided procedure will present the same setup pages as described for 'Wired' connection on page 13. 19

Step 6 : The Wi-Fi bubbleAccess point SetupOnAir SBB has an internal Wi-Fi b/g/n/ card that can be used to provide a local Wi-Fi AP (Access Point) in the room. Tablets, phones, notebooks, or any other Wi-Fi enabled device, can get connectivity via the OnAir SBB. The corresponding SSID and WPA2 key are only available from a menu page on the television connected to the SBB.Please note this option is only available when the SBB is configured ‘Wired’ internet connection.This feature can be enabled or disabled as required. If enabled for use select the country where you are installing the SBB6, and the Wi-Fi area coverage you require, low, medium or high. These are estimated coverage and are influenced by many factors, such as walls, objects and distance. This parameter has to be ‘tuned’ and tested on a case by case basis.The SSID cannot be manually configured, it is generated automatically by an algorithm in SBB to avoid confusion with adjacent SBBs. Authentication is fixed to WPA2 and is also generated automatically by an algorithm in SBB , both the SSID and WPA2 are displayed for information only.Select next and press to display a summary of the configured local access point.6 Set as needed to indicate country in which device is operating to set regulatory domain. This can limit available channels and transmit power. 20

Details displayed are made available to the dedicated ‘app’ that guides a user to establish the connection to this Wi-Fi Bubble7.Select the 'Save' button and click to complete the guided procedure. Select the 'Reboot' and click to apply the entire configuration and reboot the SBB.After the reboot, the SBB is ready for use and configured in the previous steps.7 Wi-Fi bubble is an option and subject to limitation. 21

Advanced FeaturesSeveral additional features are available once the initial setup procedure has been completed. To access to these features a specific code must be sent to the SBB using the paired RCU. Entry of the correct code forces the television to display the ‘Configuration Options’ menu below8.“Network” and “Access Point” are already described on pages 12-18 being part of the initial setup procedure. The following gives a brief description of the additional features and additional setup procedures available for complex installation scenario or for maintenance purposes.Detailed information of these additional features and procedures is available in the OnAir-Setup Guide document available from: - http://www.powertvonair/manuals/OnAir-Setup_Guide.pdfConfiguration options: Remote Control Allow additional RF4CE input devices (like remote controls or keyboards) to be paired with the SBB.Configuration options: RebootForces a soft reboot of the SBB, the only way to exit the setup menu.Configuration options: System InfoDisplays details of the SBBs current setup and configuration, including firmware version and network settings.8 See the Troubleshooting chapter below for the key sequence to access the setup menu. 22

Configuration options: AdvancedDisplays more configuration options; grouped here as a sub menu to avoid accidental access.Advanced : Factory ResetSelecting this options forces the SBB to erase all data and return the SBB to the ‘Factory Default’ condition. After a ‘Factory Reset’ the SBB will reboot and enter the initial configuration procedure.Advanced: VLANIf enabled, allows the installer to define 3 additional VLAN ID's.1. Mobile ID, used to host mobile devices, like in-room tablets, within aspecific vlan, enhancing security, performance and control9.2. HSIA Wired ID used to host guest laptops for wired internet navigation. This Vlan is mapped to the RJ45 port labelled ‘LAN’ on the SBB.3. HSIA Wi-Fi ID is used to host guest laptops for Wi-Fi internet navigation, using the SBBs the Wi-Fi access-point.VLANs for HSIA are usually an integral part of the VDA HSIA solution, however they are available for use with 3rd party HSIA controllers, they are not used in a ‘standalone’ mode.9 Mobile ID vlan works only when applied together with specific configurations at networking level. 23

Advanced: IR ConfigurationThe RCU (Remote Control Unit) is a dual technology device, using both RF4CE and IR transmission, RCU buttons are grouped by function and each group can be assigned to use one of the two transmission methods.The RF4CE and IR settings of the first RCU / SBB of a new installation must be discovered and configured manually, however if a VDA Appliance Server is part of the installation then the remaining RCUs can be configured automatically by repeating the ‘paring’ procedure. Please note without an Appliance Server all RCUs must be configured manually. Once the optimal RCU settings are established for the installation, it is strongly recommended the Appliance Server is configured to automatically manage the RCU settings.(Refer to 'Manual Setup - Remote Control Unit' on page 28 and 'Appliance Server Setup Guide' document available from : -http://www.powertvonair/manuals/OnAir-Appliance_Server_Setup_Guide.pdfAdvanced: CEC TestIt is important to establish how well the CEC protocol has been implemented in the television in order to define the best control configuration possible.A guided test will rank the TV’s performance and will be used to define the final OnAir remote control configuration. Each test is launched by selecting an item in the 'Main Command' column and pressing , the result of the test is registered by selecting the appropriate button under the “Did it Work” column. 24

After completing all tests the ranking result will be displayed.A ranking colour of green (OPTIMAL), if all crucial commands are supported, or orange (AVERAGE) if just basic commands are supported, or red (BAD), if no reply is received from the television.The summary screen below provides guidance about the next step of the setup procedure which can be manual or automatic. 25

Use the information reported to configure the RCU and achieve the best control of your system.Refer 'Advanced: IR Configuration' on page 24 and 'Manual Setup - Remote Control Unit' on page 28 for more details. 26

Define the System EnvironmentGeneric guideline‘Out of the box’ - first time use, the RCU has no specific configuration.Based on the ranking results of the previous chapter, it may be necessary to configure certain RCU buttons to send IR (infrared) codes directly to the TV.Select which of the 2 following tables (IPTV / SMATV) best describes the installation and then note the comment against the ranking result achieved in the previous step.IPTV channel distributionNo special action is required.The on/off button should be set to use IR.The on/off button should be set to use IR. Configure TV to switch on to HDMI1, alternatively the source button should be set to use IR – manual selection of HDMI port required10.SMATV channel distributionChannel up/down should be set to use IR.Channel up/down, numeric buttons and on/off button should be set to use IR.Channel up/down, numeric buttons and on/off button should be set to use IR. Configure TV to switch on to HDMI1, alternatively the source button should be set to use IR – manual selection of HDMI port required11.10 A television ranking as 'BAD', is and indication that TV cannot, automatically or by command, select the correct HDMI input supporting the OnAir box.11 This can be overcome by either configuring the TV to always switch-on to the correct HDMI input, or set the “source” button on the RCU to be IR, the user can then manually select the correct HDMI input. 27 OPTIMAL AVERAGE BAD OPTIMAL AVERAGE BAD

Manual Setup - Remote Control UnitAll RCU configurations are set using the programming mode feature. Choosing the correct code (s) is crucial, once identified, the button assignment code(s) must be set into the RCU. This chapter will guide the user for the manual setup of the remote control. There are several advanced features to simplify cloning / loading of the RCU configuration for multiple rooms, please refer to 'Advanced: IR Configuration' on page 24.RCU programming ModeTo enter programming mode hold down both + buttons (2.5 Seconds), until the green LED blinks twice, please note programming mode will terminate after 10 seconds of inactivity. After entering programming mode, enter the 4-digit code for your TV set all 4 digits must be entered consecutively including leading zeros. The green LED blinks twice for a correct code or stays lit two seconds for a bad code. Once in programming mode, simply put in the 4-digit code for your TV set (from code list, one after another; even when a codes begins with zero, this zero must be typed in. The green LED blinks twice for a correct code or green lights two seconds for a bad code.The code for your TV can be found in the “TV code list” document available for download from: - http://www.powertvonair/manuals/tv_code_list.pdfTest the TV functionsAfter the TV type code has been entered into the RCU, all numeric, on/off, colour button, volume up/down, channel up/down, mute and source button, will emit IR commands only. To verify correct operation, while aiming the RCU at the TV, press all relevant keys in turn and confirm they operate as expected. If the TV does not respond correctly start again and / or try an alternative code. Do not proceed until correct operation is verified.Re- assigning 'Key Groups' to IR/RFAfter code programming, all keys are set to directly control the TV database (see key description). Some ‘Key Groups’ must now be assigned to control the OnAir SBB and the television according to the IPTV channel distribution or SMATV channel distribution result.The following procedure details how to assign appropriate ‘Key Group’ code(s) to the RCU.Study the following table and select code(s) that will assign appropriate RCU key(s) and/or ‘Key Groups’ for RF or IR control.Use the programming sequence (see above chapter RCU programming Mode on page 28) to 28

enter 4-digits code listed on the table RF-IR-Key group according to your selection. Repeat the above sequence until all required codes for the suggested configuration have been entered.RF IR Key group0020 0030 All data base keys0021 0031 Numeric keys0022 0032 On/off (Standby) key0023 0033 Channel keys0024 0034 Volume keys0025 0035 Color keys0026 0036 Source keysFor example, the programming sequence for a LG ™ TV where only the on/off button is required will be:Set all buttons to use IR + <wait 2.5s> <two green blinks> <two blinks>Set all buttons to use RF4CE + <wait 2.5s> <two green blinks> <two blinks> Set only on/off button to use IR + <wait 2.5s> <two green blinks> <two blinks>Useful commands for problem solving 29

To query the stored 4-digit code:Enter programming mode and enter code ‘0002’ the green LED blinks twice:-Press ‘1’ and count the number of green LED flashes for the value of the first digit of the code, repeat pressing ‘2’ ‘3’ and ‘4’ for the second, third and fourth digits of the code, note there are no flashes for digit “0”Reset the RCU:Enter programming mode and enter code ‘0000’ the green LED blinks twice:-The RCU is set to default (no TV set programmed) 30

VDA Multimedia S.p.A.Head QuarterViale Lino Zanussi, 3 Ph. +39 0434 51611133170 Pordenone Fax +39 0434 516200ITALYwww.powertvonair.comwww.vdavda.comYour Authorized Distributor:

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