Samsung Galaxy S7 Edge G935P User Manual S 7 (Sprint) Guide SPT SM GS7 EN

User Manual: samsung Galaxy S 7 Edge (Sprint) - User Guide Free User Guide for Samsung GALAXY Series Mobile Phone, Manual - page2

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User Guide
[UG template version 16a]
[Sprint-Samsung-G935P-ug-en-021816-R3]
TOC i
Table of Contents
Getting Started .............................................................................................................................................. 1
Introduction ................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Access Instructions on Phone....................................................................................................... 2
Access Help .......................................................................................................................... 2
Get Support from Sprint Zone ............................................................................................... 3
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Battery Use ................................................................................................................................... 7
Charge the Battery ................................................................................................................ 8
SIM Card ....................................................................................................................................... 9
SD Card ...................................................................................................................................... 11
Insert an SD Card ............................................................................................................... 11
Unmount an SD Card.......................................................................................................... 11
Remove an SD Card ........................................................................................................... 12
Format an SD Card ............................................................................................................. 12
Turn Your Phone On and Off ...................................................................................................... 12
Use the Touchscreen .................................................................................................................. 13
Activate Your Phone ................................................................................................................... 17
Complete the Setup Screens ...................................................................................................... 18
Basic Operations ................................................................................................................................. 20
Basics .......................................................................................................................................... 20
Home Screen and Applications (Apps) List ........................................................................ 20
Phone Settings Menu.......................................................................................................... 21
Portrait and Landscape Screen Orientation ....................................................................... 21
Capture Screenshots .......................................................................................................... 22
Edge Screen ............................................................................................................................... 22
Applications ................................................................................................................................. 24
Launch Applications ............................................................................................................ 24
Apps List ............................................................................................................................. 25
Phone Number ............................................................................................................................ 29
Airplane Mode ............................................................................................................................. 30
TOC ii
Enter Text .................................................................................................................................... 30
Touchscreen Keyboards ..................................................................................................... 30
Samsung Keyboard ............................................................................................................ 30
Google Voice Typing........................................................................................................... 32
Tips for Editing Text ............................................................................................................ 32
Google Account .......................................................................................................................... 33
Create a Google Account ................................................................................................... 33
Sign In to Your Google Account ......................................................................................... 35
Factory Reset Protection .................................................................................................... 35
Google Play Store ....................................................................................................................... 36
Find and Install an App ....................................................................................................... 36
Request a Refund for a Paid App ....................................................................................... 37
Update an App .................................................................................................................... 37
Uninstall an App .................................................................................................................. 38
Get Help with Google Play .................................................................................................. 39
Lock and Unlock Your Screen .................................................................................................... 40
Update Your Phone .................................................................................................................... 40
Update Your Phone Software ............................................................................................. 40
Update Your Profile ............................................................................................................. 43
Update Your PRL ................................................................................................................ 44
Your Phone's Home Screen ................................................................................................................ 45
Home Screen Basics .................................................................................................................. 45
Home Screen Layout .......................................................................................................... 45
Extended Home Screens .................................................................................................... 46
Status Bar and Notification Panel ............................................................................................... 46
Status Bar ........................................................................................................................... 46
Notification Panel ................................................................................................................ 49
S Finder .............................................................................................................................. 51
Quick Connect .................................................................................................................... 52
Customize the Home Screen ...................................................................................................... 54
Change the Wallpaper ........................................................................................................ 54
Add Shortcuts to the Home Screen .................................................................................... 55
Add Widgets to the Home Screen ...................................................................................... 55
Add Folders to the Home Screen ....................................................................................... 56
Making Connections .................................................................................................................................... 58
TOC iii
Phone Calls and Voicemail ................................................................................................................. 59
Place and Answer Calls .............................................................................................................. 59
Call Using the Phone Dialer ................................................................................................ 59
Call Emergency Numbers ................................................................................................... 60
Answer Phone Calls ............................................................................................................ 61
In-Call Screen Layout and Operations................................................................................ 64
Place a Call from Contacts ................................................................................................. 65
Call from Call Log ............................................................................................................... 66
Voicemail ..................................................................................................................................... 68
Voicemail Setup .................................................................................................................. 68
Visual Voicemail Setup ....................................................................................................... 68
Review Visual Voicemail ..................................................................................................... 70
Listen to Multiple Voicemail Messages ............................................................................... 71
Visual Voicemail Options .................................................................................................... 71
Configure Visual Voicemail Settings ................................................................................... 72
Optional Calling Services ............................................................................................................ 74
Wi-Fi Calling ........................................................................................................................ 74
Caller ID Blocking ............................................................................................................... 75
Call Waiting ......................................................................................................................... 76
Conference Calling ............................................................................................................. 77
Call Forwarding ................................................................................................................... 78
Call Settings ................................................................................................................................ 78
Contacts .............................................................................................................................................. 82
Add a Contact ............................................................................................................................. 82
View Contacts ............................................................................................................................. 84
Contacts Screen Layout .............................................................................................................. 85
Edit a Contact.............................................................................................................................. 86
Delete a Contact ......................................................................................................................... 87
Favorites ..................................................................................................................................... 87
Groups ........................................................................................................................................ 88
Share a Contact .......................................................................................................................... 89
Profile Sharing .................................................................................................................... 91
Import Contacts ........................................................................................................................... 92
Back Up Contacts ....................................................................................................................... 93
Messaging ........................................................................................................................................... 94
TOC iv
Text and Multimedia Messaging ................................................................................................. 94
Send a Text Message ......................................................................................................... 94
Send a Multimedia Message (MMS) ................................................................................... 95
Use Enhanced Messaging .................................................................................................. 97
Save and Resume a Draft Message ................................................................................. 100
New Messages Notification .............................................................................................. 100
Manage Message Conversations ..................................................................................... 100
Gmail ......................................................................................................................................... 102
Create and Send a Gmail Message .................................................................................. 102
Check Received Gmail Messages .................................................................................... 103
Use Gmail Labels .............................................................................................................. 105
Archive Gmail Threads ..................................................................................................... 105
Mute Gmail Threads ......................................................................................................... 106
Delete Gmail Threads ....................................................................................................... 106
Search Gmail Messages ................................................................................................... 106
Report Spam or Phishing Gmail ....................................................................................... 106
Add Another Google (Gmail) Account .............................................................................. 107
Switching between Gmail Accounts .................................................................................. 107
Gmail Settings ................................................................................................................... 108
Email ......................................................................................................................................... 109
Set Up an Email Account .................................................................................................. 109
Add an Email Account....................................................................................................... 110
Add an Exchange ActiveSync Account ............................................................................. 111
Create and Send an Email Message ................................................................................ 112
Open Email Messages ...................................................................................................... 113
Delete an Email Account .................................................................................................. 114
Manage Your Email Inbox ................................................................................................ 115
Exchange ActiveSync Email Features .............................................................................. 116
Internet and Social Networking ......................................................................................................... 118
Data Services General Information (4G LTE and 3G Networks) .............................................. 118
4G LTE .............................................................................................................................. 118
Your User Name ............................................................................................................... 118
Data Connection Status and Indicators ............................................................................ 120
Browser ..................................................................................................................................... 120
Use the Browser ............................................................................................................... 121
TOC v
Add a Bookmark ............................................................................................................... 122
View Browser History ........................................................................................................ 122
Open New Browser Tabs .................................................................................................. 122
Chrome Browser ....................................................................................................................... 123
Facebook .................................................................................................................................. 124
Hangouts ................................................................................................................................... 124
Instagram .................................................................................................................................. 126
Messenger ................................................................................................................................ 126
Global Services ................................................................................................................................. 127
Activate Sprint Worldwide Service on Your Account ................................................................ 127
Your Phone’s SIM Card for International GSM Roaming ......................................................... 127
Enable Global Roaming Mode .................................................................................................. 128
Set the Communications Method for Global Use ...................................................................... 129
Select a Carrier ......................................................................................................................... 129
Make and Receive Worldwide Calls ......................................................................................... 129
Sprint International Voicemail Service ...................................................................................... 130
Set Up Your Voicemail Access Number for International Use.......................................... 130
Access Your Voicemail Internationally .............................................................................. 131
International Data Roaming ...................................................................................................... 131
Access Email and Data Services Internationally .............................................................. 132
Contact Sprint for Assistance with International Service .......................................................... 132
Connectivity ....................................................................................................................................... 134
Transfer Files between Your Phone and a Computer .............................................................. 134
Wi-Fi .......................................................................................................................................... 135
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 136
Wi-Fi Settings .................................................................................................................... 137
Disconnect Wi-Fi ............................................................................................................... 137
Wi-Fi Direct ....................................................................................................................... 137
Hotspot ...................................................................................................................................... 138
Bluetooth ................................................................................................................................... 139
Bluetooth Information ........................................................................................................ 140
Enable the Bluetooth Feature ........................................................................................... 140
Pair Bluetooth Devices...................................................................................................... 141
Connect to a Paired Bluetooth Device .............................................................................. 142
Send Information Using Bluetooth .................................................................................... 143
TOC vi
Receive Information via Bluetooth .................................................................................... 144
Tethering ................................................................................................................................... 145
Camera and Video ............................................................................................................................ 146
Camera Overview ..................................................................................................................... 146
Take Pictures and Record Videos ............................................................................................ 148
Take a Picture ................................................................................................................... 148
Record Videos .................................................................................................................. 149
View Pictures and Videos Using Gallery .................................................................................. 149
Edit Pictures .............................................................................................................................. 151
Share Pictures and Videos ....................................................................................................... 155
Send Pictures or Videos by Email .................................................................................... 155
Send a Picture or Video by Multimedia Message ............................................................. 156
Send Pictures or Videos Using Bluetooth ......................................................................... 157
Share Pictures or Videos via Additional Apps or Social Media ........................................ 158
Share Videos on YouTube ................................................................................................ 159
Camera Settings ....................................................................................................................... 160
Switch Cameras ................................................................................................................ 160
Set Camera Functions ...................................................................................................... 160
Live Broadcast .................................................................................................................. 162
Productivity ........................................................................................................................................ 165
Amazon ..................................................................................................................................... 165
Amazon Photos ......................................................................................................................... 165
Calculator .................................................................................................................................. 165
Calendar .................................................................................................................................... 166
Add an Event to the Calendar ........................................................................................... 166
View Calendar Events....................................................................................................... 167
Sync Calendars ................................................................................................................. 168
Synchronize an Exchange ActiveSync Calendar ............................................................. 169
Clock ......................................................................................................................................... 169
Set Alarms ........................................................................................................................ 170
Additional Clock Features ................................................................................................. 170
Drive .......................................................................................................................................... 172
Google Search .......................................................................................................................... 172
Use Google Search ........................................................................................................... 172
Lookout ..................................................................................................................................... 173
TOC vii
Memo ........................................................................................................................................ 173
Microsoft Excel .......................................................................................................................... 173
Microsoft OneDrive ................................................................................................................... 174
Microsoft PowerPoint ................................................................................................................ 174
Microsoft Word .......................................................................................................................... 174
My Files ..................................................................................................................................... 174
Navigation Apps ........................................................................................................................ 175
Google Maps ..................................................................................................................... 175
Photos ....................................................................................................................................... 176
S Health .................................................................................................................................... 177
S Voice ...................................................................................................................................... 179
Samsung Gear .......................................................................................................................... 179
Samsung Pay ............................................................................................................................ 179
Uber .......................................................................................................................................... 181
Entertainment and Activities ............................................................................................................. 182
Amazon Kindle .......................................................................................................................... 182
Amazon Music .......................................................................................................................... 182
Amazon Photos ......................................................................................................................... 182
Amazon Video ........................................................................................................................... 182
Galaxy Apps .............................................................................................................................. 182
Google Play Music App ............................................................................................................. 182
Play Music with Google Play ............................................................................................ 183
Google Play Music Screen Layout .................................................................................... 183
Create Playlists in Google Play Music .............................................................................. 185
NextRadio ................................................................................................................................. 186
Samsung+ ................................................................................................................................. 186
Samsung Milk Music ................................................................................................................. 186
Sprint Fun & Games ................................................................................................................. 186
Sprint Music Plus ...................................................................................................................... 186
Sprint TV & Movies ................................................................................................................... 188
Sprint Zone................................................................................................................................ 188
YouTube .................................................................................................................................... 189
Connections Settings ........................................................................................................................ 191
Basic Settings ........................................................................................................................... 191
Wi-Fi Calling Settings ................................................................................................................ 193
TOC viii
Wi-Fi Settings Menu .................................................................................................................. 194
Bluetooth Settings ..................................................................................................................... 196
Airplane Mode ........................................................................................................................... 198
Hotspot and Tethering Settings ................................................................................................ 199
Tethering Settings ............................................................................................................. 200
Data Usage Settings ................................................................................................................. 200
Mobile Networks Settings ......................................................................................................... 202
NFC and Payment .................................................................................................................... 203
More Connection Settings ......................................................................................................... 205
Nearby Device Scanning .................................................................................................. 206
Printing .............................................................................................................................. 207
MirrorLink .......................................................................................................................... 208
Virtual Private Networks (VPN) ......................................................................................... 208
Device Settings ................................................................................................................................. 214
Smart Manager ......................................................................................................................... 214
Applications Settings ................................................................................................................. 216
Application Manager ......................................................................................................... 216
Default Applications .......................................................................................................... 218
Application Settings .......................................................................................................... 219
Calendar Settings ............................................................................................................. 220
Camera Settings ............................................................................................................... 221
Contacts Settings .............................................................................................................. 222
Email Settings ................................................................................................................... 223
Internet Settings ................................................................................................................ 225
Messages Settings ............................................................................................................ 226
Phone Settings .................................................................................................................. 228
S Voice Settings ................................................................................................................ 230
Weather Settings .............................................................................................................. 231
Google Settings ................................................................................................................ 231
Sounds and Vibration Settings.................................................................................................. 233
Display Settings ........................................................................................................................ 234
Edge Screen Settings ............................................................................................................... 236
Advanced Features ................................................................................................................... 239
Personal Settings .............................................................................................................................. 241
Wallpaper .................................................................................................................................. 241
TOC ix
Themes ..................................................................................................................................... 241
Home Screen Settings .............................................................................................................. 242
Lock Screen and Security Settings ........................................................................................... 243
Lock Screen and Security Overview ................................................................................. 243
Screen Lock ...................................................................................................................... 244
Disable the Screen Lock ................................................................................................... 246
Device Security ................................................................................................................. 247
Privacy and Safety .................................................................................................................... 248
Location ............................................................................................................................ 249
App Permissions ............................................................................................................... 252
Private Mode ..................................................................................................................... 253
Report Diagnostic Info ...................................................................................................... 253
Send SOS Message ......................................................................................................... 254
Easy Mode ................................................................................................................................ 255
Accessibility Settings ................................................................................................................ 256
Vision Accessibility Settings ............................................................................................. 257
Hearing Accessibility Settings ........................................................................................... 258
Dexterity and Interaction Settings ..................................................................................... 259
Configure Other Accessibility Settings .............................................................................. 260
Accounts ................................................................................................................................... 260
Backup and Reset ..................................................................................................................... 261
Smart Switch ..................................................................................................................... 263
Samsung Account ............................................................................................................. 264
Google Account ................................................................................................................ 265
Auto Restart ...................................................................................................................... 265
Reset ................................................................................................................................. 266
Factory Data Reset ........................................................................................................... 268
System Settings ................................................................................................................................ 269
Language and Input Settings .................................................................................................... 269
Battery Settings ......................................................................................................................... 271
Power Saving Mode .......................................................................................................... 271
Ultra Power Saving Mode ................................................................................................. 272
Storage Settings ....................................................................................................................... 273
microSD Card ................................................................................................................... 275
Date and Time Settings ............................................................................................................ 277
TOC x
Help ........................................................................................................................................... 278
Activate This Device ................................................................................................................. 278
System Update ......................................................................................................................... 279
About Device ............................................................................................................................. 280
Getting Help .............................................................................................................................................. 282
For Assistance .................................................................................................................................. 283
Troubleshooting ........................................................................................................................ 283
Sprint Account Information and Help ........................................................................................ 284
Sprint Account Passwords ................................................................................................ 284
Manage Your Account ...................................................................................................... 284
Sprint Support Services .................................................................................................... 285
Copyright Information ................................................................................................................ 286
Intellectual Property .......................................................................................................... 286
Open Source Software...................................................................................................... 286
Disclaimer of Warranties; Exclusion of Liability ................................................................ 286
Modification of Software.................................................................................................... 287
Samsung KNOX ................................................................................................................ 287
Samsung Electronics America (SEA), Inc. ....................................................................... 287
Do you have questions about your Samsung Mobile Device? ......................................... 287
Legal Information ...................................................................................................................... 288
Index .......................................................................................................................................................... 289
1
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
Set Up Your Phone 2
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy S7 edge. The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD card" or a "memory card."
Access Instructions on Phone
These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Access Help
Use the phone's Help menu to learn about your phone.
Set Up Your Phone 3
1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.
Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
Set Up Your Phone 4
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Set Up Your Phone 5
Set Up Your Phone
The following topics give you all the information you need to set up your Samsung™ phone and wireless
service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Edge screen handle
Swipe to reveal the Edge screen.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or keyboard.
Set Up Your Phone 6
Part
Description
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google™
Search/Google Now™. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during
a call.
LED indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Microphone
Record audio and detect voice commands.
Back View
Set Up Your Phone 7
Part
Description
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate using your fingertip when using the S Health
app.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
SIM card/Memory card tray
Location of the SIM card and memory card (not included).
Power/Lock key
Turn the phone or screen on or off, or switch your phone to
Emergency mode.
Rear camera
Take pictures and videos.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or using a USB connection on your computer.
Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Use only Samsung-approved batteries, and recharge your battery only with Samsung-
approved chargers which are specifically designed for your phone. Using other accessories may
invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Set Up Your Phone 8
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or using a
USB connection on your computer.
Charge Using the AC Adapter
It is recommended you fully charge the battery before using your device for the first time. For fastest
charging times, use the Adaptive Fast Charging charger that came with your device. This charger
provides faster charging only when connected to devices that support Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
Set Up Your Phone 9
3. After charging, remove the USB cable from both the phone and the computer.
SIM Card
The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM
card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
● You are responsible for any damage caused by inserting the SIM card in another brand IC card
reader, etc. Sprint is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint
is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.
Set Up Your Phone 10
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and
ensure the SIM card/Memory card tray is closed tightly.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place
it back into the slot if the SIM card is not detected.
Maintaining Water and Dust Resistance
Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to
30 minutes.
This device is rated IP68 using the Ingress Protection rating system.
Your device has been tested in a controlled environment and shown to be water and dust resistant in
certain circumstances (meets requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15‑35°C,
86‑106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water
damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 5 feet deep for more
than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth.
If the device is exposed to any liquid other than fresh water, rinse the device with fresh water
immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water
and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure, such as ocean waves or a waterfall.
● If the device is dropped or receives an impact, the water and dust resistant features of the device
may be damaged.
Set Up Your Phone 11
● The touchscreen and other features may not work properly if the device is used in water or in
other liquids.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some
cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Sprint is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking
if swallowed.
Insert an SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
Note: To improve performance and reliability with High-definition video recording and playback, it is
recommended you use a memory card (SD Card) that is both rated as at least a Class 10 and provides a
high read speed.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.
2. Place the memory card on the tray with the gold contacts facing down.
3. Slide the SIM card/Memory card tray back into the slot.
Unmount an SD Card
Always unmount an SD card before removing it from your phone.
Set Up Your Phone 12
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD card > Unmount.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is now
unmounted.
Remove an SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.
2. Slide the memory card from the tray.
3. Slide the SIM card/Memory card tray back into the slot.
Format an SD Card
When you insert an optional SD card for the first time, it is recommended that you format it.
Caution: Formatting an SD card permanently deletes all data on it.
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD Card > Format.
4. Tap Format to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Set Up Your Phone 13
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Set Up Your Phone 14
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Set Up Your Phone 15
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Set Up Your Phone 16
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Touchscreen Keyboards for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the
status bar to display the notification panel, and then tap Auto rotate to enable the option.
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Set Up Your Phone 17
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you are swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
Set Up Your Phone 18
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key
cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language and tap Next to get started.
To skip any section, tap Next or Skip.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it
and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Date & time: Adjust the date and time, if necessary.
Personalize your phone – If applicable, enter your first and last name and tap Next. This
information is used by the phone to personalize certain apps.
Protect your phone: Prevent others from using this phone without your permission by
activating device protection features.
Google (Add your account) – Tap Enter your email and complete the steps to sign in to
your current Google Account, or tap Or create a new account to set up a new Google
Account. Tap Skip to skip Google setup. The following options may apply depending on your
selection:
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on.
Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. See Factory Reset Protection for more information.
• Enter your email – Enter your Gmail address and password and tap Accept to agree to
the terms of service and privacy policy and sign in to your current Google Account.
Set Up Your Phone 19
• Or create a new account – Follow the instructions to sign up for a new Google Account.
There will be screens to enter your first and last names, create an email address (Gmail),
create a password, enter recovery information (including a backup email address and
recovery question), an option to join Google+, and an option to enable purchases from
the Google Play store app. Tap Next between each screen.
• Google services – Select your Google location and service options and then tap Next.
• Set up payment info – Select billing options for purchases made through Google Play.
Select Remind me later to skip this step.
• Get your apps & data – If you are using a Google Account you had set up on a previous
Android™ device, you can choose to use that device's backup information to restore
backed-up apps, data, system settings, Wi-Fi passwords, etc., from the previous device
to your new phone. Tap Set up as a new device to skip this step.
Samsung account: Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Smart Switch: Transfer content from your old device to this device.
Easy mode: Switch between the default screen layout and a simpler layout. The Easy mode
layout has larger text and icons, making for a more straightforward visual experience
3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu
navigation, view tutorials, or just get started.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from Google Play™, you must link your phone to a Google Account.
Basic Operations 20
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen press the Home key to display the home screen.
2. Tap Apps to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent apps key.
■ Tap Recent apps to view a list of recently used applications.
Basic Operations 21
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .
For more information, see Basic Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Basic Operations 22
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Auto rotate to turn the option on or off.
You may need to scroll left or right to see the Auto rotate option.
If the Auto rotate option is not available, tap Expand to display the full options list.
Capture Screenshots
You can use your phone’s power and home keys to capture screenshots.
■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of
the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Edge Screen
The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping.
Edge Panels
Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other
information on the Edge screen.
To view Edge panels:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the
center. Keep swiping to view other panels.
Basic Operations 23
To configure Edge panels:
■ From any screen, open the Edge screen, and then tap Settings .
For more information, see Edge Panels.
Apps Edge
You can add up to ten apps in two columns to the Apps edge panel.
To view Apps edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the
center. Keep swiping until the Apps edge panel is seen.
To configure Apps edge:
1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed.
2. Tap Add to add additional apps to the Apps edge.
To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an
available space on a column on the right.
To change the order of the apps on the Edge panel, drag each app to the desired location.
To remove an app, tap Remove .
3. Tap Back to save changes.
Tasks Edge
You can add shortcuts to common tasks performed with stock apps to the Tasks edge panel. Up to ten
tasks in two columns can be added.
To view Tasks edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the
center. Keep swiping until the Tasks edge panel is seen.
To configure Tasks edge:
1. From any screen, open the Edge screen, swipe until the Tasks edge panel is displayed.
2. Tap Add to add additional tasks to the Tasks edge.
To add a shortcut to the Tasks edge, find it on the left side of the screen and drag it on to an
available space on a column on the right.
To change the order of the tasks on the Edge panel, drag each task to the desired location.
To remove a task, tap Remove .
Basic Operations 24
3. Tap Back to save changes.
People Edge
People edge allows you to set the Edge screen to light up with distinct colors when you receive
notifications about contacts in your My people list. You can also use this panel to quickly communicate
with contacts on your My people list.
To view People edge:
■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the
center. Keep swiping until the People edge panel is seen.
To configure People edge:
1. From any screen, open the Edge screen, swipe until the People edge panel is displayed.
Tap Add to add additional contacts to the People edge.
To remove a contact, touch and hold the contact, and then drag it to Remove.
To change the order of the contacts on the Edge panel, drag each contact to the desired
location.
2. Tap OnCircle to communicate with your friends using images, stickers, and other fun
messages.
3. Tap Back to save changes.
Note: When OnCircle is enabled, you can access OnCircle contacts from the People edge panel by
tapping OnCircle .
Edge Feeds
Edge feeds display select information and notifications on the Edge screen when the screen is turned off.
To view Edge feeds:
■ When the screen is turned off, quickly swipe your finger along the Edge screen in one direction,
and then back in the opposite direction.
For more information, see Edge Feeds.
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
Basic Operations 25
1. From home, tap Apps .
The apps list opens.
2. Tap and app icon to launch the corresponding application.
The application opens.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
Amazon (Amazon
Shopping)
Shop at Amazon.com™ from your device. Located in the Sprint folder in
the Apps list.
Amazon Kindle
Download books for reading right on your device. You must have an
account with Amazon to use the Kindle™ application. Located in the
Sprint folder in the Apps list.
Amazon Music
Purchase, download, and play music from Amazon. Located in the Sprint
folder in the Apps list.
Amazon Photos
Store your photos on Amazon’s cloud server. Located in the Sprint folder
in the Apps list.
Calculator
Perform basic and advanced mathematical calculations.
Basic Operations 26
App
Function/Service
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet and bring your open tabs, bookmarks and address
bar data from your computer to your mobile device. Located in the
Google folder in the Apps list.
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook™ friends.
Drive
Open, view, rename, and share your Google Docs™ and files. Located in
the Google folder in the Apps list.
Email
Send and receive email from a variety of email service providers. Located
in the Samsung folder in the Apps list.
Excel
View, create, and edit spreadsheets on your device. You can unlock the
full Excel® experience with an Office 365® subscription.
Facebook
Keep up with friends and family with the Facebook™ app. Share updates,
photos, and videos, as well as text, chat, and play games.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device. Located in
the Samsung folder in the Apps list.
Gallery
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Gmail
Send and receive email with Gmail™, Google’s web-based email service.
Located in the Google folder in the Apps list.
Google
Search not only the Internet, but also the apps and contents of your
device. Located in the Google folder in the Apps list.
Hangouts
Meet friends and family online, share photos, host video calls, and send
SMS and Hangouts™ messages. Located in the Google folder in the Apps
list.
Basic Operations 27
App
Function/Service
Instagram
Capture and share photos and videos with your friends. Customize what
you capture, then share it on your feed or post it directly to your friends.
Located in the Social folder in the Apps list.
Internet
Browse the Internet using a full-featured browser. Located in the
Samsung folder in the Apps list.
Lookout
Configure and manage key security options, such as anti-virus and anti-
malware technology, a lost and stolen device locater service, an
application privacy adviser, and a backup service. Located in the Sprint
folder in the Apps list.
Maps
Find your current location and get directions and other location‑based
information. Located in the Google folder in the Apps list.
Memo
Organize your life by creating, editing, and managing memos.
Messages
Send and receive text and multimedia messages.
Messenger
Reach out to your friends and family with Facebook Messenger, which
works just like texting. A data plan is required to use Messenger. Located
in the Social folder in the Apps list.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location. Located in the Samsung folder in
the apps list.
NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune
in to any FM frequency in your area and listen to the radio without the
cost of streaming music. Located in the Sprint folder in the apps list.
OneDrive
Store and share photos, videos, documents, and more in your free online
OneDrive® account, which you can then access from your personal
computer, tablet, or phone. Located in the Microsoft folder in the Apps
list.
Phone
Make and receive phone calls.
Photos
Automatically backs up your photos and videos to your Google Account.
Located in the Google folder in the Apps list.
Basic Operations 28
App
Function/Service
Play Movies & TV
Watch movies and TV shows purchased from Google Play. You can
stream them instantly, or download them for viewing when you are not
connected to the Internet. You can also view videos saved on your
device. Located in the Google folder in the Apps list.
Play Music
Play music and audio files on your device.
Play Store
Find new apps, movies and TV shows, music, books, magazines, and
games in the Google Play store.
PowerPoint
View, create, and edit presentations on your device. You can unlock the
full PowerPoint® experience with an Office 365 subscription.
S Health
Manage your health with the S Health™ wellness application. Set fitness
goals, check your progress, and keep track of your overall health.
Located in the Samsung folder in the Apps list.
S Voice
Use the S Voice™ voice recognition application to activate a wide variety
of functions on your phone. Located in the Samsung folder in the Apps
list.
Samsung Gear
Connect your device to your Samsung Gear using this application.
Located in the Samsung folder in the Apps list.
Samsung Milk Music
Stream music with a radio service that offers a simple way to find the
music that is right for you. With a library of over 13 million songs and
200+ stations, the interactive dial makes it easy to skim through stations
to find the perfect soundtrack for the moment. Located in the Samsung
folder in the Apps list.
Samsung Pay
Use your phone to pay at more places than any other mobile payment
service out there, from the grocery store to the coffee shop to your
favorite department store.
Samsung+
Get live help, discover new features, and unlock promotions for your
Samsung device. Located in the Samsung folder in the Apps list.
Settings
Configure settings and options on your phone.
Sprint Fun & Games
Download new apps and games from Sprint. Located in the Sprint folder
in the Apps list. Located in the Sprint folder in the Apps list.
Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on
demand entertainment on the go.
Basic Operations 29
App
Function/Service
Sprint Zone
Access your Sprint account, get device information and help, find
recommended apps, and more.
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an
entirely new and modern way to travel.
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having
to listen to every voicemail message first. Located in the Sprint folder in
the Apps list.
Word
View, create, and edit documents on your device. You can unlock the full
Word® experience with an Office 365 subscription.
YouTube
View and upload YouTube™ videos from your device. Located in the
Google folder in the Apps list.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About device .
2. Tap Status > SIM card status.
You will see the number listed under My phone number.
Basic Operations 30
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
To turn on airplane mode:
■ Pull down the status bar and tap Airplane mode > Turn on.
Your phone is now in airplane mode. You will see the airplane mode icon in the status
bar.
To turn off airplane mode:
■ Pull down the status bar and tap Airplane mode .
Your phone’s wireless connection features are now restored.
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone has a touchscreen keyboard for entering text. The keyboard appear automatically when you
tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the
Google voice typing option to enter text using your voice (see Google Voice Typing for details).
The methods available include:
● Samsung keyboard: Use a traditional QWERTY setup to enter text. Additional options expand
your ability to enter text faster and more accurately. See Samsung Keyboard for details.
● Google voice typing: Use Google voice recognition to convert speech to text. See Google Voice
Typing for details.
Note: Keyboard layouts and options may change depending on where you are using them. For example,
if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Samsung Keyboard
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Basic Operations 31
Assign Samsung keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download from the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard, and
then choose Samsung keyboard.
While entering text:
1. While entering text, drag down from the top of the screen to open the notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap Delete to delete incorrect characters. Touch and hold Delete
to delete a whole word or field.
Tap Shift to change the case of the text (the arrow will turn blue). Tap Shift twice to
switch to all capitals (the key will turn blue).
Tap Symbols to switch to a symbols keyboard. There are two symbol keyboards; to
switch between them, tap Symbols (1 of 2) or Symbols (2 of 2) .
Tap Google voice typing to switch to Google Voice typing to enter text by speaking. See
Google Voice Typing.
Touch and hold Options to open an options menu. Select from the following options.
• Google voice typing to switch to Google voice typing.
• Clipboard to attach a screenshot or other item from the clipboard.
• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over Spacebar to switch between languages.
Basic Operations 32
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down to open the notification panel, and then tap Select keyboard >
Google voice typing.
– or –
Tap Google voice typing on the Samsung keyboard.
– or –
Touch and hold Options on the Samsung keyboard, and then tap Google voice typing .
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap Delete .
4. Once you have completed entering your text, tap Exit . The keyboard will reappear.
Note: You can assign a new language to Google voice typing. Tap Settings > Languages and tap a
language to select it. To add more languages, tap Settings > Languages, tap the language(s) you
want to add, tap Save, and then tap the Back key .
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
■ Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting. Double-tap text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Basic Operations 33
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Sharing: Send the text with others using a variety of sharing methods.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Add account > Create account.
3. Follow the prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
Basic Operations 34
2. Tap Google, and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may
include:
Enter your First name and Last name.
Enter a desired Username.
Enter and reenter a password.
Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.
On the Finish account screen, select your Web history and additional Google Play options.
Enter the letters from the Authenticating screen.
After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.
4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected
items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Basic Operations 35
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail address and password, and then tap Next.
4. Complete any additional screens if prompted.
You are signed in to your Google Account.
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory
Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings
without your permission. For example, if your device is lost or stolen and a factory data reset is
performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to Samsung or any other
service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature. For more information, see google.com.
Basic Operations 36
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1. From home, tap Apps > Settings .
2. Tap Accounts > Google.
3. Tap More > Remove account.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi® or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Sprint is not responsible in any way for user-installed applications (quality, reliability,
legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
3. Browse through the categories, find an item you are interested in, and tap the name.
Search for an app. Tap the Google Play search field, enter the name or type of app you are
looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
Basic Operations 37
5. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps
from Google Play.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap Ok on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties resulting
from the use of purchased applications.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
1. From home, tap Apps > Play Store .
Basic Operations 38
2. Tap Menu > My apps & games.
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
Basic Operations 39
2. Tap Menu > My Apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
Basic Operations 40
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern, enter the
password or PIN, or scan your fingerprint. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Basic Operations 41
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
2. Tap On/Off next to each option to enable backup.
3. Tap More > Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps > Messaging .
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options context
menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the prompts.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
Basic Operations 42
As an added precaution, to preserve any data on your optional microSD card (not included), please
unmount it from your phone prior to starting the update process. From home, tap Apps > Settings
> Storage > SD card > Unmount.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System Update .
2. Tap Download updates manually.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap to open the System Updates screen.
4. Tap Download and Follow the prompts.
The downloading icon ( ) appears within the status bar to indicate the phone is downloading
the necessary files.
5. Tap Restart and install to complete the process.
Basic Operations 43
Confirm Your Current Phone Software
1. From home, tap Apps > Settings > About device .
2. Locate the Software version read-only field.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. From home, tap Apps > Settings > System Update > Update Profile.
2. Follow the prompts.
Basic Operations 44
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System Update > Update PRL.
2. Follow the prompts.
The phone will download and install the PRL update and you will see a confirmation when
complete.
Your Phone's Home Screen 45
Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Status area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Your Phone's Home Screen 46
Widget
Widgets are self-contained apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Applications (Apps)
list
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Notification area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, application updates, and more. Pull down
the status bar to display the notification panel.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make
it back to the main home screen. The small circles above the primary shortcuts let you know your current
screen position.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen and then
swipe the screen right or left to move from the main screen to an extended screen.
Additional screens are available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more
screens by touching and holding an empty space on a home screen, sliding the thumbnails to the
left, and then tapping Add page .
● While on an extended screen, press the Home key to return to the main home screen.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Your Phone's Home Screen 47
Status Bar Layout
Main Status Icons
Icon
Status
Bluetooth: Bluetooth® is active.
GPS: GPS is active.
Wi-Fi: Wi-Fi is active.
File download in progress: Download of a file or app is in progress.
Mute mode: Mute mode is enabled.
Vibrate mode: Vibrate mode is enabled.
Speakerphone: Call is using speakerphone.
Signal strength: Cellular network signal strength is displayed.
Roaming signal strength: Roaming network signal strength is displayed.
Your Phone's Home Screen 48
Icon
Status
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE wireless network.
Airplane mode: Airplane mode is active.
Sync: Sync is active.
Battery charging: Battery is charging.
Battery full: Battery is fully charged.
Main Notification Icons
Icon
Notification
Missed call: A call has been missed.
Call on hold: A call is on hold.
New voicemail: New voicemail message has been received.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New message: New text or MMS message
New Hangouts message: New Hangouts message has arrived.
New Sprint Zone message: New Sprint Zone message has arrived.
Event: A calendar event is approaching.
USB: A USB connection is active.
Alarm: An alarm is approaching.
Warning: A system error has occurred.
Your Phone's Home Screen 49
Icon
Notification
Update available: An app update is available from the Google Play store.
File upload in progress: File is being uploaded or sent.
Update successful: An app or software update was successful.
Keyboard in use: Keyboard is in use.
More notifications available: View additional notifications.
Note: Additional notification icons may appear. All notifications may be accessed through the notification
panel.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Your Phone's Home Screen 50
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Notification Panel Quick Settings
The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick Settings list.
1. From home, drag the status bar down to display the notification panel.
Your Phone's Home Screen 51
2. Tap Expand > Edit to display the quick settings panel options.
3. Drag buttons to arrange which options appear in the quick settings panel.
You will see two sets of buttons, Active Buttons on top and Available Buttons below.
• You can have ten buttons active in the quick settings panel. These appear in the Active
Buttons list.
• There will additional buttons shown in the Available Buttons list. These are not currently
active in the quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
4. Tap Done when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination
area. For example, if there are already ten Active buttons, you will need to move one to Available before
dragging a different Available button up to the Active area.
S Finder
Search your device for apps, contacts, messages, email, files, settings, and more.
Your Phone's Home Screen 52
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Expand > S Finder .
3. Tap the Search field and enter search criteria.
4. Tap an item to view or launch.
Quick Connect
Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring,
and devices that can share media via Wi-Fi.
Your Phone's Home Screen 53
1. Open the notification panel by sliding your finger down from the top of the screen.
The notification panel opens.
2. Tap Quick connect.
Your device scans for nearby available devices.
3. Tap a device and follow the prompts to connect.
To set your device visibility:
■ Tap More > Settings > Device visibility for options:
Visible to all: Your device will always be visible to other devices.
Your Phone's Home Screen 54
Visible to contacts: Your device will always be visible to contacts only.
Only when Quick connect turned on: Your device will only be visible to other devices when
Quick connect is turned on.
Tip: For more information about Quick connect, tap More > Help from the connections screen.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, Themes, and Home screen
settings. You also have the option to add or remove home screens.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers .
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
Your Phone's Home Screen 55
2. Tap an option to select the wallpaper.
Home screen to set the background wallpaper for your home screen. Select from Gallery,
Wallpapers, or Live Wallpapers.
Lock screen to set the wallpaper for your phone’s lock screen. Select from Gallery or
Wallpapers.
Home and lock screens to set a wallpaper for both your home screen and your lock screen.
Select from Gallery, Wallpapers, or ID wallpapers.
3. Select a wallpaper and tap Set as wallpaper.
The wallpaper is set.
Note: Tap On/Off next to Wallpaper motion effect to enable or disable this feature. It allows the
wallpaper to shift slightly as you move the device, creating a 3D effect.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and
email accounts, and many others.
Your Phone's Home Screen 56
1. From home, touch and hold an empty space, and then tap Widgets .
The Widgets list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.
Your Phone's Home Screen 57
2. Type a name, and then tap Back .
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the
new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name, and then tap Back .
Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap and select a color, and then tap Back .
58
Making Connections
The following set of topics will cover your phone’s ability to help you make connections, from phone calls
and maintaining contacts, to text messages, email, Internet, and international services.
Phone Calls and Voicemail 59
Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap Keypad to display the dialer screen.
Phone Calls and Voicemail 60
2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap Dial to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap End .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe Phone up, and then tap Emergency call.
2. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
Phone Calls and Voicemail 61
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > Keypad.
3. Tap 9-1-1 ( ), and tap Dial .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Phone Calls and Voicemail 62
Answer an Incoming Call
1. When a call arrives, slide Answer to the right to answer it.
The call begins.
2. To end the call, tap End .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do either of the following:
● Press the Volume key down.
Phone Calls and Voicemail 63
● Place the phone face down on a level surface.
Reject an Incoming Call
■ When a call arrives, slide Reject to the left to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Reject call with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
Phone Calls and Voicemail 64
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
More > Settings > Call blocking > Call-reject messages and edit or create a reject
message.
In-Call Screen Layout and Operations
While you are on a call, you will see a number of options.
In-Call Screen Layout
■ Tap options to activate them during a call.
Add call: Touch and hold to initiate a conference call (3-way call).
Merge: Join two currently active calls (conference).
Extra volume: Increase the call volume.
Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
• When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
call icon .
Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset (not included).
• To route the current call back to the phone, tap Headset to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Phone Calls and Voicemail 65
• Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
• Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter
additional numbers, for example, an extension or access code.
• For example: When you call your bank’s 800 number, use the keypad to enter your
account number and PIN.
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End : End the current call.
Tap More during a call to display a list of additional in-call features:
• Contacts: Display your Contacts list.
• Message: Send a text or multimedia message while remaining on the call.
• Memo: Create a new memo while remaining on the call.
• Calendar: View your calendar while remaining on the call.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
Phone Calls and Voicemail 66
2. Tap Contacts to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap End .
The call ends.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
Phone Calls and Voicemail 67
1. From home, tap Phone to display the phone app.
2. Tap Log to display the call log list.
The call log list appears.
3. Tap an entry to display the call details.
4. Tap Call to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap End .
The call ends.
Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to
right to place a call.
Phone Calls and Voicemail 68
Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail features.
Voicemail Setup
Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and
personal greeting as soon as your phone is activated. Always use a passcode to protect against
unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
1. From home, tap Phone > Keypad.
2. Touch and hold the 1 key to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail Setup
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to
set up Visual Voicemail on your phone.
Phone Calls and Voicemail 69
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap to access your Visual Voicemail.
You will see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.
Phone Calls and Voicemail 70
3. At the end of the welcome screens, you will come to a Personalize your voicemail prompt.
4. Tap Personalize now and follow the system prompts to:
Create a passcode (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting
up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail .
You will see the voicemail Inbox.
2. Tap a message to review it.
Phone Calls and Voicemail 71
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail
Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you would like. You can even move to the
next or previous message before you are finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. The following options are available when viewing new voicemail messages:
Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service
requires an additional monthly charge.)
Play all new: Play all new messages.
Select multiple: Perform an action on multiple messages.
Record message: Record a new message.
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Compose Avatar message: Send an animated voice message to friends. You can
More options: Access Search, Settings, and Help features.
3. Tap a message to review it. The following options are available while listening to voicemail
messages:
Call: Dial the number the message came from.
Reply: Reply to the message via text or voice message.
Delete: Delete selected messages.
Play as avatar: Play the message as an avatar.
More options: Access Archive, Settings, and Help features.
4. Touch and hold a message to manage your messages. The following options are available:
All: Select all messages.
Delete: Delete the selected messages.
Archive: Save this message.
Mark as Read: Mark this voicemail as being read.
Mark as Unread: Mark this voicemail as not being read.
Note: Not all options are available for all messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps > Voicemail .
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2. Tap More options > Settings.
You will see the voicemail settings menu.
3. Select an option to change its settings.
Avatar: Configure your Avatar options.
Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.
Help: View help topics for using Visual Voicemail.
Preferences: Change your Visual Voicemail application preferences.
Sound: Change your sound/speakerphone options.
Updates: Check for updates.
About Voicemail: View information about the application.
Note: Voicemail settings can also be accessed from home by tapping Apps > Settings >
Applications > Phone > Voicemail settings.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
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Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps > Voicemail .
2. Tap More options > Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Optional Calling Services
The following topics outline additional voice-related services available with your phone, including Wi-Fi
calling, call services and more.
Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas
of poor cellular reception.
Set Up Wi-Fi Calling
1. From home, tap Apps > Settings .
2. Tap Wi-Fi Calling and follow the prompts to set up Wi-Fi Calling.
You will see in the status bar when Wi-Fi Calling is active and connected, or if Wi-Fi
Calling is set up but you are not connected to a Wi-Fi network.
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Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial to place a
call, and tap End to end a call.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
Enable or Disable Wi-Fi Calling
1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Tap On/Off to turn Wi-Fi Calling on or off.
Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.
Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status bar to
display the quick settings menu and tap Wi-Fi Calling to enable or disable the feature.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > Keypad.
2. Tap * 6 7 ( ).
3. Enter a phone number.
4. Tap Dial .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
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Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■ Slide Answer to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap .
Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting
by pressing * 7 0 ( ) before placing your call. Call Waiting is automatically reactivated
once you end the call.
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Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Log or Contacts).
This puts the first caller on hold and dials the second number.
3. When you are connected to the second party, tap Merge . Your conference call is now in
session.
4. To end the three-way call, tap End .
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Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap Dial .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone .
2. Tap .
3. Tap Dial .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
Setting
Description
Swipe to call or send
messages
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Contacts with devices
Show contacts with phone numbers and hide other contacts.
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Setting
Description
Call blocking
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Outgoing voice call settings
Use VoTLE when available.
Answering and ending calls
Answer calls by pressing the Home key or using voice commands. End
calls by pressing the Power key or using voice commands.
Call alerts
Vibrate or play tones when calls are answered or ended. Alarms and
notifications can be turned off during calls.
Ringtones and keypad tones
Select or create your default ringtone, set the phone to vibrate when
ringing, and play a tone when the dialing keypad is tapped.
Identify unsaved numbers
Show information about spam callers on the call screen and in the
Phone log.
More settings
● TTY mode: Enable service on your phone.
● Hearing aids: Improve the sound quality of your phone when
using hearing aids.
● US dialing: Replace + with the international dialing code,
except when entering +1.
● International dialing: Enter the international dialing code
automatically (only when US dialing is disabled).
● DTMF tones: Set the length of DTMF tones, which are used
when pressing the keypad while on a call.
Voicemail settings
Configure your voicemail.
Use the Call Settings Menu
1. From home, tap Apps > Settings > Applications > Phone.
– or –
From home, tap Phone > More > Settings.
The phone app opens.
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2. Tap More > Call settings.
The call settings menu appears.
3. Configure your options.
Tap a menu item to display its options.
Select your options and follow the prompts to set them.
Your call settings options are set.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. From home, tap Apps > Settings .
2. Tap Applications > Phone > More settings > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
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Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be
corrupted when received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Sprint is
not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
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2. Tap Add to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
Picture : Tap the picture icon to assign a picture to the contact.
Name: Enter the name of the contact.
Phone number: Enter the phone number for the contact.
Email: Enter email addresses for the contact.
Groups: Assign the contact to a group.
More: Show additional fields such as IM address, Notes, Nickname, Website, etc.
Scan business card: Take a picture of a business card to add the information for the
contact.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
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5. When you have finished adding information, tap Save.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone .
2. Enter a phone number and tap Add to contacts.
3. To add the number to an existing contact, tap Update existing. To add a new contact, tap
Create contact.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
4. Tap Save.
The contact is added.
View Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
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2. Tap a contact to view its details.
The contact’s detailed listing appears.
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
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Item
Description
Groups
Show contact groups.
More options
Access additional options.
Search
Search contacts.
Image
Tap to show the contact’s details.
Contact
Tap to show the contact’s details.
Add new contact
Add a new contact.
Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Edit.
4. Tap any field you want to change or add. See Add a Contact.
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5. Add or edit the information, and then tap Save.
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type to the left of the field.
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap More > Delete.
4. Tap Delete.
The contact is deleted.
Tip: You can also touch and hold the contact from the contact list and then tap Delete > Delete.
Favorites
The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts
entries.
Mark Contacts as Favorites
1. From home, tap Apps > Phone > Favorites.
2. Tap a contact to display it, and then tap Favorite to turn the star yellow.
Remove Contacts from Favorites
1. From home, tap Apps > Contacts .
2. From home, tap Apps > Phone > Favorites.
3. Touch and hold a contact, and then touch Remove .
4. Tap Done.
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Make a Call from Favorites
1. From home, tap Apps > Phone > Favorites.
2. Tap a contact to dial the contact’s default telephone number. The default number is set in
contacts, when you enter multiple phone numbers for a contact.
Groups
You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can
create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy
to find contacts, and you can send messages to the members of a group.
Create a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap Create.
3. Tap fields to enter information about the group:
Tap Device storage and all accounts to choose where to save the group. You can save it to
a specific account, to the device memory, or to all accounts.
Tap Group name to enter a name for the new group.
Tap Group ringtone to select a ringtone for notifications for incoming calls from group
members.
4. Tap Add member and select a member or members to add to the new group, and then tap
Done.
5. Tap Save to save the new group.
Add Contacts to a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap Edit > Add member and select a member or members to add to the new group, and then
tap Done.
4. Tap Save.
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Send a Message to a Group
You can send a message to members of a group, if the members have a telephone number stored in their
contact record.
A message to multiple recipients is treated as a group conversation.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap More > Send message.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to enter your message and send it. For more information, see Text and Multimedia
Messaging.
Send an Email to a Group
You can send an email to members of a group, if the members have an email address stored in their
contact record.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap More > Send email.
4. Tap Recipients to edit the group’s members receiving the message.
5. Continue to choose an email account, or Gmail, and then enter your email and send it. For more
information, see Create and Send an Email Message or Send a Gmail Message.
Delete a Group
You can delete any group you created. When removing a group, you will have the option to also remove
any members of the group from your accounts.
1. From home, tap Apps > Contacts > Groups.
2. Tap Groups, and then tap a group.
3. Tap More > Delete, and then tap Group only to delete only the group, or Group and members
to delete the group and all of its members.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps > Contacts .
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2. Tap a contact to display it, and then tap More > Share contact.
3. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact
information in a text file.
4. Select a sharing method:
Add to OneNote: Save the information to your OneNote account.
Android Beam: Send the information using NFC and Android Beam.
Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing
and sending using Bluetooth.
Drive: Save the information to your Google Drive account.
Email: Send the information as an email attachment. If prompted, select an email account.
Address the message, add a subject and a message, and then tap Send. See Create and
Send an Email Message for details on sending email.
Gmail: Send the information as a Gmail attachment. Address the message, add a subject
and a message, and then tap Send. See Create and Send a Gmail Message for details.
Messaging: Send the information in a text message. Select a contact or enter a wireless
phone number or email address, enter any additional information, and then tap Send. For
more information on text messaging, see Send a Multimedia Message (MMS).
OneDrive: Save the information to your OneDrive account.
Simple sharing: Share files up to 1 GB using Contacts.
Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
5. Complete the required steps as prompted for the selected method.
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The selected contact will be shared.
Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with,
as well as select additional information you want to share.
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap your profile under My profile.
Your profile displays.
3. Tap Profile sharing, and then tap On/Off to enable the feature.
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4. Set Profiling sharing options:
Share with: Share your profile with the public, all contacts, your favorite contacts, or selected
contacts.
Shared profile info: In addition to your name, status, and profile picture, you can share your
email, organization, address, and date of birth.
Back up profile data: Back up and restore your profile using your Samsung account.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
Import Contacts
Your phone offers a couple of options for importing contacts from installed SD memory cards or external
devices using USB.
Before Importing Contacts from an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See SD Card for SD card information.
Import Contacts from an SD Card or USB Storage
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More > Settings > Import/Export contacts.
You will see the Import/Export contacts menu.
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3. Tap Import and follow the prompts to complete the import.
The contacts are imported and stored in the selected account.
Back Up Contacts
If you are saving contacts to an account that does not automatically back them up to the Cloud, you can
manually back them up to an optional installed SD card for re-import if needed.
Before Backing Up Contacts to an SD Card
You will need to have installed an SD card with previously backed up contacts information into your
phone before you can back up your contacts. See SD Card for SD card information.
Back Up Contacts to Your SD Card
1. From home, tap Apps > Contacts .
You will see the Contacts list.
2. Tap More > Settings > Import/Export contacts.
You will see the Import/Export contacts menu.
3. Tap Export and follow the prompts to complete the export.
The contacts are exported and saved to the installed SD card.
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Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Gmail (Google), personal and
corporate email, and text and multimedia messaging.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
For information about setting options for the Messages app, see Messages Settings.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose .
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Recipients , and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
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4. Tap the Enter message field and then start composing your message.
5. When done, tap Send to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Recipients ,, and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
4. Tap the “Enter message” box, and then start composing your message.
5. Tap Attachment .
6. In the Attach window, select from the following file attachments:
Camera: Take a new picture.
Gallery: Attach a picture from the Gallery app.
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Image: Attach a stored picture. See View Pictures and Videos Using Gallery.
Take picture: Take a new picture and attach it. See Camera and Video.
Video: Attach a stored video. See View Pictures and Videos Using Gallery.
Record video: Record a new video and attach it. See Camera and Video.
Audio: Attach a stored music file or voice recording.
Record audio: Make a voice recording and attach it.
Memo: Attach a Memo. See Memo.
Calendar: Select the calendar event you want to attach. See Calendar.
Location: Add your current location (requires GPS to be turned on) or a location you pick on
a map to your message. See Google Maps.
Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts.
Cloud server: Attach a file from your OneDrive account.
7. To make changes to your attachment, tap the item. You can also tap Remove to remove the
attachment.
8. Tap Send to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you are composing, tap More > Message options > Create
slideshow to add space for a new slide.
2. Tap the space for the slide.
3. To compose your slideshow, do any of the following:
Add a picture. Tap Attachment > Images and select a picture.
Add a video. Tap Attachment > Video and select a video. (You cannot add both a picture
and a video on the same slide.)
Add music or a voice recording. Tap Attachment > Audio and select a file.
Add a new slide. Tap More > Add slide.
View the next or previous slide. Tap up or down.
Preview your slideshow. Tap More > Preview.
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For more options, tap More and select an option.
4. When you have finished composing the multimedia message, tap Send .
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Tap Attachment and select a file type, location, and file and then repeat it for additional
slides. Your phone will automatically compile a slide show.
Use Enhanced Messaging
Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings,
audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files to other
phones which support Enhanced messages.
Enable Enhanced Messaging
1. From home, tap Apps > Messages .
2. Tap More > Settings > Enhanced messaging.
3. Tap On/Off to enable Enhance messaging.
4. Set options:
Image resize: Set the standard size of images sent with Enhanced messages.
Send as SMS/MMS messages: Send your Enhanced messaging messages as text or
multimedia messages when Enhanced messaging is unavailable.
Registered information: View and set the registered information for your phone number.
Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced
features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue.
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Send an Enhanced Message
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap Compose .
The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Recipients , and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
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4. Tap the Enter message field, and then start composing your message.
5. Tap Attachment and select from the following file attachments:
Camera: Take a new picture.
Gallery: Attach a picture from the Gallery app.
Image: Attach a stored picture. See View Pictures and Videos Using Gallery.
Take picture: Take a new picture and attach it. See Camera and Video.
Video: Attach a stored video. See View Pictures and Videos Using Gallery.
Record video: Record a new video and attach it. See Camera and Video.
Audio: Attach a stored music file or voice recording.
Record audio: Make a voice recording and attach it.
Memo: Attach a Memo. See Memo.
Calendar: Select the calendar event you want to attach. See Calendar.
Location: Add your current location (requires GPS to be turned on) or a location you pick on
a map to your message. See Google Maps.
Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts.
Cloud server: Attach a file from your OneDrive account.
6. To make changes to or remove your attachment, touch and hold the item.
7. When done, tap Send to send the enhanced message.
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Save and Resume a Draft Message
While composing a text or multimedia message, tap Back to automatically save your message as a
draft.
To resume composing the message:
1. From home, tap Apps > Messages .
2. Tap the message to resume editing it.
3. When you finish editing the message, tap Send .
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Messages Settings for details.
New message also appears in the notifications area of the status bar to notify you of a new text or
multimedia message. The Messages app shortcut (if shown on the home screen) also displays the
number of new messages.
■ To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.
If you have a new message notification, pull down the status bar to open the notification
panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back .
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
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View a Multimedia Message (MMS)
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.
If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more
information, see Contacts.
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.
4. To save the attachment to device memory or an SD card, touch and hold the attachment, and
then tap Save attachment on the options menu.
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button at the right side of the message. For details, see
Messages Settings.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
Reply to a Message
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation to open it.
3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send .
Note: To reply to a text message with a multimedia message, open the text message, tap More and then
tap More > Add subject, or Attach. The text message is automatically converted into a multimedia
message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message.
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Delete Conversations
1. From home, tap Apps > Messages .
2. On the Messaging screen, tap More > Delete.
3. Select the conversations you want to delete.
4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted.
Tip: You can also delete a conversation while you are viewing it. While viewing a conversation, tap More
> Delete, and then tap OK to confirm. Any locked messages in the conversation will not be deleted
unless you select the Delete locked messages check box.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
If the message is locked, tap Unlock on the options menu and hold the message to display
the options menu again.
2. Tap Delete on the options menu.
3. When prompted to confirm, tap Delete.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
picture or icon in the conversation to open a menu of options. Depending on the stored contact
information, you can view the contact details, place a phone call or send an email message to the
contact, and more.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps > Google > Gmail .
The Gmail Inbox opens.
2. In the Inbox, tap Compose .
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The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap More > Add Cc/Bcc, and then add
recipients.
● Attaching Pictures or Videos: In the mail composition window, tap Attach . Locate and then
tap the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap More options > Save
draft. The message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap More options > Discard >
Discard.
Note: To view your draft email messages, in the Inbox, tap Menu > Drafts.
Note: To view your sent messages, in the Inbox, tap Menu > Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open Gmail Messages from Notifications
When new Gmail arrives, you will see New Gmail in the status bar.
1. Pull down the status bar to display the notification panel.
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2. Tap the new message from the notification panel.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail
Inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail Inbox.
1. From home, tap Apps > Google > Gmail .
The Gmail Inbox opens.
2. Tap the message thread you want to view.
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The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap More options > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward,
enter a recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Move to.
3. Tap a label for the thread.
The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the Inbox. When replies arrive for
archived threads, they appear in the Inbox again.
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1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive .
The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Mute.
The thread is now hidden.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK.
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the Inbox.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Tap Search .
3. Enter your search text and tap Search .
The search results appear. Tap a message or thread from the list to display it.
Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail Inbox.
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1. From home, tap Apps > Google > Gmail .
The Inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >
Report spam or Report phishing.
The selected message is reported as spam or phishing Gmail.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap Next.
4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
5. Tap Finish setup.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. From home, tap Apps > Google > Gmail .
The Inbox opens.
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2. Tap Inbox.
3. Tap the account you want to view from the list at the top of the menu.
The selected account Inbox is displayed.
Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
1. From home, tap Apps > Google > Gmail .
The Primary Inbox opens.
2. Tap Menu > Settings .
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3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.
Note: Available settings are subject to change.
Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. From home, tap Apps > Samsung > Email .
A popup window for adding an account appears if no email account has been previously set
up.
2. Follow the prompts to set up your email account.
The email account is set up and you will begin receiving email.
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Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap Menu > Settings.
3. Tap Add account .
4. Follow the prompts to complete the account setup.
The email account is added and you will begin receiving email for the account.
Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account > Email.
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2. Enter the Email address and Password for the email account and then tap Sign in.
Tapping Sign in prompts your phone to attempt a "regular" email setup and test the incoming
and outgoing servers.
If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, etc.
3. Select your sync settings and then tap Next.
4. Enter an account name and a display name and tap Done to complete setup.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
1. From home, tap Apps > Settings > Accounts > Add account > Microsoft
Exchange ActiveSync.
2. Enter the Email address and Password for the email account and then tap Manual setup.
3. Enter the required information:
Domain\username: Enter your network domain and username, separated by “\”.
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Password: Enter your network access password (case-sensitive).
Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.
Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.
4. Follow the prompts to configure options for the account.
5. Enter an account name and a display name and tap Done to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.
Create and Send an Email Message
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.
2. Tap Compose .
The email composition window opens.
3. Enter the message recipient(s).
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You can add multiple recipients to an email message.
To add recipients from Contacts, tap Contacts , select the contact(s) you wish to include,
and then tap Done.
4. Enter the email subject and message.
To add an attachment to the message, tap Attach, select an attachment type and an
attachment, and then tap Done.
5. Tap Send.
The email message is sent.
Open Email Messages
You can open and read email messages directly from the email Inbox. Reading and replying to email on
your phone is as simple as on your computer.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap the message you want to view.
The email message opens.
3. Tap Reply or Reply all to reply to the message.
Tip: Tap the account name at the top of the screen to switch to a different email account.
Tip: You can also access new email messages from the notification panel. Pull down the status bar to
display the notification panel, and then tap an email notification. The email Inbox will open and display the
new email message.
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Options when Reviewing Email Messages
● Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap
More > Mark as unread.
● Deleting Email: Tap the check box on the left side of a message or messages and then tap
Delete .
● Syncing Accounts Manually: Sync sent and received email messages manually at any time
regardless of the automatic sync settings. Switch to the account you want to sync, and then swipe
down.
● Replying to Email Messages: With an email message open, tap Reply or Reply all ,
compose your reply message, and tap Send.
● Forwarding Email Messages: With the email message open, tap Forward , enter a
recipient and an additional message, and tap Send.
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap Menu > Settings > Account settings.
3. Tap Delete.
4. Select the account(s) to delete, and then tap Done.
5. Tap OK to confirm.
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The account is deleted from your phone
Manage Your Email Inbox
Your email Inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. From home, tap Apps > Samsung > Email .
The email Inbox opens.
2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined view
to see all your email Inboxes at once.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received
email messages manually at any time.
■ While viewing the account you want to synchronize, swipe down.
Sort Email Messages
1. On the email account Inbox, tap More > Sort by.
2. Select from the options to sort email messages by date received, sender, read/unread,
attachments, or priority.
Delete an Email Message
1. On the email account Inbox, touch and hold the message you want to delete.
2. On the options menu, tap Delete.
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Delete Multiple Email Messages
1. On the email account Inbox, tap the check box next to the messages you want to delete.
2. Tap Delete.
Priority Senders
Messages from priority senders automatically display at the top of your email Inbox. Emails from priority
senders display Priority sender in their subject line.
To add priority senders:
1. On the email account Inbox, tap Priority senders.
2. Tap Tap to add priority senders .
3. Select a recommended contact to add it as a priority sender.
– or –
Tap the Contacts tab, select one or more contacts to add, and then tap Done.
To view only emails from priority senders:
■ On the email account Inbox, tap Priority senders .
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
flagging messages, out-of-office messages, meeting requests, and message priority.
To access Exchange ActiveSync settings:
1. From home, tap Apps > Samsung > Email .
2. Tap More > Settings.
3. Tap the Exchange ActiveSync account name to view its options.
The following options are available:
• Sync account: Keep the account synchronized on your phone.
• Account name: Change the account name.
• Always Cc/Bcc myself: Send a copy of each email you send to yourself.
• Signature: Enable and configure your signature for each email you send.
• Show images: Show all images in emails.
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• Auto download attachments: Automatically download attachments when connected to
a Wi-Fi network.
• Sync schedule: Configure a schedule for syncing your email account.
• Period to sync Email: Configure how far back in time you want to sync your email
account.
• Limit retrieval size: Set a limit to the size of email messages you want to receive on
your phone.
• Limit retrieval size while roaming: Set a different email size limit when your phone is
on roaming.
• Out of office settings: You can set your Out of Office status and auto-reply message
right from your phone.
• Folder sync settings: Select which email folders to sync with the server.
• Period to sync Calendar: Set the time period for syncing your calendar with the server.
• Empty server trash: Delete the content of the trash folder on the server.
• In case of sync conflict: Select whether the device or the server has priority during a
sync conflict.
• Sync Contacts: Sync your Contacts with your Exchange account.
• Sync Calendar: Sync your calendar with your Exchange account.
• Sync Task: Sync your tasks with your Exchange account.
• Sync Messages: Sync your messages with your Exchange account.
• Security options: Manage encryption and signature options for outgoing email.
• Exchange server settings: Modify the Exchange server settings for this email account.
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Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to access
popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more.
Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.
4G LTE
The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances
than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to the 4G LTE
network, you must be in an area covered by the 4G LTE network.
For more information about the availability of Sprint 4G LTE service in your location, visit
sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors including your distance to
the base station, and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. From home, tap Apps > Settings > Mobile networks > Network mode.
2. Select CDMA, LTE / CDMA, GSM / UMTS, or Automatic.
The phone will scan for the best available Sprint network and will automatically connect to it.
When your phone is connected via 4G LTE, LTE appears above the signal strength indicator in the status
bar ( 4G LTE ).
Note: The Sprint networks are self-discoverable, which means no additional steps are required for your
phone to connect to them.
Your User Name
When you buy your phone and sign up for service, you are automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name
is automatically programmed into your phone. You do not have to enter it.
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Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps > Settings > About device .
2. Tap Status.
You will see your user name under the "Username" heading.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From home, tap Apps > Settings > System update .
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Tap Update Profile.
Your phone will download and install the profile update.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon
Status
Network (full signal): The fullness of the triangle icon indicates the strength of the
signal. A fuller icon means a better signal.
4G LTE data service: Your phone is connected to a 4G LTE network.
3G (data service): Your phone is connected to a 3G network.
Browser
Browse the Internet using a full-featured browser.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive
private information, credit card numbers, corporate secrets, etc., and provide protection against online
threats (eavesdropping, falsification, impersonation, etc.).
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SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees
whatsoever to users regarding security of SSL/TLS.
Browser Settings
For details on setting browser options, see Internet Settings.
Use the Browser
Launching the browser is as easy as tapping an icon.
■ From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Samsung > Internet .
The browser opens.
The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Sprint home page.
You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
Browser Use Options
● Searching within a Web Page: With a Web page displayed, tap More > Find on page, and
enter your search text.
Tip: To change the phone’s default launch page to your current page, tap More > Settings > General >
Set home page > Current page.
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Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Samsung > Internet .
The browser opens.
2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.
The add bookmark window opens.
3. Check or change the bookmark title, URL, etc., and then tap Save.
The Web page is added to bookmarks.
Bookmark Options
● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap
More > Edit bookmark, edit the bookmark, and then tap OK.
● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and
then tap Delete.
● Show Saved Web Pages: From the browser, tap Bookmarks > Saved pages, and then tap a
saved page to open it.
View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Internet .
The browser opens.
2. Tap Bookmarks .
The bookmark window opens.
If you do not see Bookmarks , pull down the Web page to display the address bar.
3. Tap the History tab, and then tap an entry.
The Web page opens.
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
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1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps >
Internet .
The browser opens.
2. Tap Tabs .
The tabs window opens.
If you do not see Tabs , drag the Web page down to display the address bar.
3. Tap New tab.
A new tab appears.
To switch tabs, tap one of the available thumbnails in the tabs window.
Chrome Browser
Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to
your mobile device.
1. From home, tap Apps > Google > Chrome .
Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
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The search results appear or a Web page opens.
Chrome Support
■ To find on-phone help with Chrome, from Chrome, tap Menu > Help & Feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.
Facebook
Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as
text, chat, and play games.
Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and
more, all from your phone.
1. From home, tap Apps > Facebook .
The Facebook app launches.
If this is the first time you have used Facebook on your phone, enter your Facebook ID and
password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to
set up a new Facebook account.
2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to
share your location, “Like” and comment on friends’ posts, and more.
Hangouts
Meet friends and family online, share photos, host video calls, and send SMS and Hangouts messages.
Log in to a Google Account beforehand (see Google Account).
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Using Hangouts
1. From home, tap Apps > Google > Hangouts .
The Hangouts app will open.
2. Tap Add to start a new Hangout.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message or tap Video to start a video chat.
A chat window or a video chat window opens.
Each time text is entered, the corresponding friend appears.
If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
Hangouts Operations
● Ending a Chat: In the Hangouts window, flick the chat from left to right.
● Ending a Video Chat: In the video chat window, tap End .
● Disabling Chat History: If you do not want to keep chat history, in the chat window, tap More >
Turn history off.
● Delete Chat History: To delete all your chat history, in the chat window, tap More > Delete >
Delete.
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Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Messaging App Settings.
Instagram
Capture and share photos and videos with your friends. Customize what you capture, then share it on
your feed or post it directly to your friends.
■ From home, tap Apps > Social > Instagram .
The first time you access Instagram, follow the prompts to sign up for an account, or sign in
with Facebook or an existing account.
Messenger
Reach out to your friends and family with Facebook Messenger, which works just like texting. A data plan
is required to use Messenger.
1. From home, tap Apps > Social > Messenger .
2. Follow the prompts to log in with your Facebook account. See Facebook.
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Global Services
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips.
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
■ Chat with or email an international support rep by visiting sprint.com/swwsupport.
– or –
■ Call Sprint Worldwide Customer support at 1-888-226-7212.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions
below.
Note: The SIM card included with your phone contains information specific to your phone and should be
retained for use on GSM networks.
Insert a SIM Card
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.
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2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and
ensure that the SIM card tray is closed tightly.
Caution: If the card is not inserted correctly, the device cannot detect the SIM card. Re-orient the card
and place it back into the slot if the SIM is not detected.
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or
GSM/UMTS network when you travel. You may set global roaming options through the settings menu.
You may also need to set your network mode options through the settings menu. See Set the
Communications Method for Global Use.
To set your roaming options manually:
1. From home, tap Apps > Settings .
2. Tap Mobile networks > Data roaming.
3. Tap Roaming network.
4. Tap Home only or Automatic.
The selected roaming method is set.
5. Tap Roaming guard.
6. Select roaming guard options for each category.
The selected options are set.
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Set the Communications Method for Global Use
Select a communications method for an overseas carrier as needed.
1. From home, tap Apps > Settings .
2. Tap Mobile networks .
3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic.
The communications method is set.
Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global
usage and normally will not need to be changed.
Select a Carrier
You can select a specific local carrier to use when traveling internationally. At the time of purchase, your
phone is preset to connect automatically to an appropriate carrier in your current area.
1. From home, tap Apps > Settings .
2. Tap Mobile networks .
3. Tap Network operators.
4. Tap an available network.
The selected carrier is set.
To select automatically to an appropriate carrier (default), tap Choose automatically.
To search for all available networks, tap Search networks.
Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the Sprint
network (see Place and Answer Calls), although some additional instructions may be required to place a
call. Some features and services are not available in all countries. For more information on services that
are available while roaming, visit sprint.com/sww.
Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
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To use Plus Code Dialing to place an international call:
1. From home, tap Phone > Keypad to display the phone screen.
2. If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen.
(The “+” symbol automatically inserts the international access code for the country from which
you are calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access
code for the country from which you are calling.
4. Tap to insert the US country code, and then enter the area code and number.
5. Tap to place the call.
Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail passcode.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service
information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
Set Up Your Voicemail Access Number for International Use
To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number
as a Contacts entry. This will make it faster and easier to access your messages while roaming
internationally.
1. From home, tap Apps > Contacts .
2. Tap Add to add a contact.
3. Type the contact information (for example, “My Voicemail”).
4. Touch and hold 0 ( ), and then tap 1 ( ) (+1), your area code, and your wireless phone
number.
5. Tap Save.
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Your voicemail access number is saved as a contact.
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.
New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.
● You may see “Missed Call” on your screen prior to receiving a message notification.
● You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be
required to enter your voicemail passcode.
To retrieve your voicemail messages:
1. From home, tap Apps > Contacts .
2. Tap the voicemail entry and then tap the number to call it.
Your phone dials your voicemail number.
3. When your voicemail answers, tap Star , enter the passcode, and then tap # to
access your voicemail.
Your voicemail box is accessed.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and
sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.
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Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your phone.
Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. From home, tap Apps > Settings .
2. Tap More networks > Data roaming.
3. Tap Roaming settings.
4. Under GSM networks, select the Data checkmark.
Data roaming on GSM/UMTS networks is set.
Access Email and Data Services Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while traveling,
then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global
Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.
Contact Sprint for Assistance with International
Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
● First try powering your phone off and then back on; this will force your phone to reregister with the
network.
● Try manually selecting another network. Information for selecting networks can be found in the
phone guide.
If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue
as quickly as possible:
● Your wireless phone number.
● The city and country you are traveling in.
● Any error message that displays on your phone or that you heard when trying to place a call.
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● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
● In GSM mode: touch and hold 0 and then dial 1-817-698-4199.
● In CDMA mode: enter the country code and then dial 1-817-698-4199.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Country
From Landline Phone
Canada
1-866-805-9890
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer music,
pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
● If you want to save data to an SD card on your phone, make sure the SD card is installed and
active. See SD Card.
● Avoid removing the battery or SD card while transferring data.
● Data exchange may use the methods outlined in the following table:
Method
Description
Transferring media
files
Transfer files between your phone and PC such as pictures, videos, and
music.
Transferring images
Transfer picture and video files between your phone and PC.
Connecting MIDI
devices
Connect to MIDI-compatible devices.
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Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
2. Pull down the status bar to display the notification panel. You will see either Connected as a
media device or Connected as a camera.
The files on your phone can now be accessed via your computer.
For most transfers, you will want to use Connected as a media device.
To change the option, tap it in the notification panel to open the Use USB for window, and
then tap the desired option.
3. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
4. If available, select a drive (Card for SD card, Phone for internal phone storage).
5. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
6. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or SD card.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
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Turn Wi-Fi On and Connect to a Wireless Network
Use the wireless and networks setting menu to enable your phone’s Wi-Fi radio and connect to an
available Wi-Fi network.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
Connect.
Your phone is connected to the Wi-Fi network. You will see Wi-Fi in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
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Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap More > Advanced.
The advanced Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
Wi-Fi is disconnected.
After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or via the Internet.
1. From home, tap Apps > Settings .
2. Tap Wi-Fi .
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The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
4. Tap Wi-Fi Direct.
The Wi-Fi Direct settings menu appears.
Wi-Fi Direct and Wi-Fi are unavailable at the same time.
5. Tap a device with which to connect.
If connected via Wi-Fi, you will see a confirmation. Follow the prompts.
6. Accept the connection on the other device.
The phone is connected via Wi-Fi Direct.
If a connection is not accepted after a certain period, the connection request is canceled.
To stop a connection, tap End connection > OK.
Hotspot
Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share
your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best
when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account via Sprint Zone (tap Apps > Sprint Zone ) to learn
more.
Note: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks.
Set Up Hotspot
1. From home, tap Apps > Settings .
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2. Tap Hotspot and Tethering > Hotspot.
The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
You can change the default name by tapping More > Configure Hotpot and entering a new
Network name.
3. Select this phone and follow your prompts to enter the passkey (provided on the Hotspot page).
The device is connected via your phone’s Hotspot.
4. Launch your Web browser to confirm you have an Internet connection.
Bluetooth
Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
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Bluetooth Hints
Question: Cannot use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music, etc., wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth® functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps > Settings .
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2. Tap Bluetooth .
The Bluetooth settings open.
3. Tap On/Off to turn Bluetooth on.
Bluetooth is enabled.
To disable Bluetooth, tap On/Off again.
Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the
status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth® devices can be connected simply.
■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. From home, tap Apps > Settings .
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2. Tap Bluetooth .
The Bluetooth settings open.
Nearby devices appear in the “Available devices” list.
If a target device is not detected, tap Scan to search again.
3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device.
The Bluetooth device is paired to your phone.
Methods to accept a Bluetooth connection differ depending on the devices used.
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.
2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you
will need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps > Settings .
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2. Tap Bluetooth .
The Bluetooth settings open.
Paired Bluetooth devices appear in the “Paired devices” list.
3. Tap a device from the “Paired devices” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
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● Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap a contact to send.
3. Tap More > Share namecard via > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
If you see a message to confirm, follow the prompts.
Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap Accept.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately, pull
down the status bar to display the notification panel, and then tap the notification.
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When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the Music application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
• For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable, or by Bluetooth.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Hotspot and Tethering.
3. Select a tethering option: USB tethering or Bluetooth tethering.
Tethering is turned on, and your phone’s Internet connection can be shared with a connected
device.
For USB tethering, connect your phone to the target device with the supplied USB cable.
For Bluetooth tethering, pair your phone with the other device via Bluetooth.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a camera with an autofocus feature that lets you capture sharp pictures and videos.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
● Gallery: View your picture or video in the Gallery application.
● Record video: Begin recording video.
● Capture picture: Take a picture.
● Switch cameras: Switch between the rear camera and the front camera.
● Shooting modes: Select a shooting mode.
● Camera settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Settings.
● Quick settings: Gives quick access to frequently-used camera settings:
Effect: Add a special graphical effect.
HDR Auto: Enable the light sensitivity and color depth features of the device to produce a
brighter and richer picture.
Timer: Take time-delayed pictures or videos.
Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear
camera only).
Picture size: Change the resolution of pictures. Separate settings are available for the front
and rear cameras.
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● Close settings: Close the Settings menu.
Learn More About Your Phone's Camera
For an overview of your phone's camera and its features, you can access more information through the
phone's settings menu.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Settings > Help, and tap a topic to learn more.
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Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG or RAW format.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. May affect eyesight, etc.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then touch and hold Capture picture .
Auto focus activates.
3. Release Capture picture to take the picture.
The shutter clicks and the picture is captured and saved to your phone or SD card.
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Record Videos
Record high-quality videos using your phone’s video camera.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then tap Record .
Video recording begins.
3. Tap Pause to pause recording. Tap Stop to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a
look at your pictures and your friends’ pictures that are on your social networks (Facebook and Flickr
only).
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. From home, tap Apps > Gallery .
The album list opens.
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2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom right
corner of the screen to see the item in the review screen. From there, you can access options such as
save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or
out on a picture or video.
● Viewing Videos: Use the controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are
displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and
choose what to do with the picture or video.
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Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and
hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Auto Adjust a Picture
Use the Auto adjust option to automatically enhance your pictures.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to Auto adjust.
3. Tap Auto adjust.
The picture's color, brightness, and saturation are automatically enhanced, and the picture is
saved to the phone.
Rotate a Picture
The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional
rotations.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to rotate.
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3. Tap More > Rotate left or More > Rotate right.
The picture is rotated and saved to the phone.
Crop a Picture
Use the editing tools to crop your pictures.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to crop.
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3. Tap Edit > Adjustment.
A crop box appears on the picture.
4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward or
outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.
5. Tap Apply to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
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Photo Editor
Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual
effects, and enhancing portraits.
1. From home, tap Apps > Gallery .
The Gallery app opens.
2. Tap the picture you want to edit.
3. Tap Edit .
Enhancement tools display.
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4. Adjust your picture with these tools:
Adjustment: Straighten and freely rotate your picture.
Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.
Effects: Add color effects to your picture.
Drawing: Draw or write on your picture.
Add image: Add an image on top of your original picture.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos
on YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Create and Send an
Email Message or Create and Send a Gmail Message.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
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4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
5. Tap Share , and then on the Share via menu, tap Email or Gmail.
Follow prompts to complete and send the message.
Note: If you selected Mail and you have multiple email accounts, the default email account will be used.
For more information about using email and Gmail, see Create and Send an Email Message or Create
and Send a Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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5. Tap Share , and then on the Share via menu, tap Messages.
Follow the prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Tap the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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5. Tap Share , and then on the Share via menu, tap Bluetooth.
Follow the prompts to complete and send the files.
For more information, see Bluetooth.
Share Pictures or Videos via Additional Apps or Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such
as Facebook, Hangouts, Instagram, and more. Available apps will vary depending on what you have
installed on your phone.
1. From home, tap Apps > Gallery .
2. Tap the album that contains the photos or videos you want send.
3. Select the items you want to send.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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4. Tap Share , and then tap the app you want to use.
5. Follow the prompts to complete the share.
Share Videos on YouTube
You can share your videos by uploading them to YouTube™. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the album that contains the videos you want to share.
4. Tap the videos you want to share.
To select multiple videos, touch and hold an image to turn on multiple select. Tap all the
videos you want to include.
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5. Tap Share , and then on the Share via menu, tap YouTube.
6. Enter the prompted information, such as description and tags, and select a privacy option.
7. Tap Upload.
The upload is completed.
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Switch cameras .
The camera changes from the rear camera to the front camera or vice versa.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
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2. Tap Settings .
The camera settings menu opens.
3. Select your desired settings.
Both cameras
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
• Motion photo: Create a short video by taking pictures.
• Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady
when the camera is moving.
• Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Review pictures: Set to show pictures after taking them.
• Quick launch: Open camera by pressing the Home key twice in quick succession.
• Storage location: Select the memory location for storage. This option only appears if an
optional SD card (not included) is installed.
• Volume keys function: Use the Volume key as the camera key, the record key, or as a
zoom key.
• Reset settings: Reset the camera settings.
• Help: View information on using the camera.
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Rear camera
• Tracking AF: Focus on and track a subject selected on the preview screen.
• Shooting methods (rear): Voice control. To take pictures say “smile”, “cheese”,
“capture”, or “shoot”. To record videos, say “Record video”.
• Save as raw file: Save pictures as a high-resolution uncompressed image file. A viewer
app is required to view pictures saved as raw files.
Front camera
• Save pictures as previewed: Save the self‑portrait or self‑recording as viewed on the
camera screen, not as flipped images.
• Shooting methods (front): Voice control (to take pictures say “smile”, “cheese”,
“capture”, or “shoot”. To record videos, say “Record video”). Tap to take pics (tap the
screen to take selfies). Gesture control (hold your hand out with your palm facing the
camera to have your picture taken after a few seconds). Use heart rate sensor (once your
face has been recognized, tap the heart rate sensor to take your picture).
Live Broadcast
Share what is happening around you via YouTube.
To access the Live Broadcast:
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
Note: You need to sign in to your Google Account and enable Live Broadcast in your YouTube settings to
use this feature.
Live Broadcast Options
The following options are available:
● Rear/Front: Choose which camera to record from.
● Invite: Invite contacts to view your live broadcast by sending them a link.
● Settings: Set your privacy settings, Video size, Auto save, and manage your account.
● Live: Start recording your live broadcast.
● Share: Share while recording your live broadcast.
● Stop: End your live broadcast.
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Record a Live Broadcast
Record and instantly share your videos to YouTube.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Invite and select contacts to share your live broadcast with. You will also have the option
to share your live broadcast during recording and when you finish recording.
4. Press Live to begin recording.
5. When you are finished, tap Stop .
Share a Broadcast
You can share your live broadcast with contacts before recording, or share the link after you have finished
recording and it has been posted to YouTube.
To invite contacts:
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Invite and select contacts or groups to share your live broadcast with.
4. Tap Save to send invites.
To share a Live broadcast while broadcasting:
■ Tap Share and select a sharing method to share your Live broadcast.
To share a Live broadcast after broadcasting:
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■ After recording, tap Share link and select a sharing method to share your Live broadcast.
Live Broadcast Settings
Customize your Live Broadcasts.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Tap Mode > Live broadcast.
3. Tap Settings and select an option to customize:
Account: Select a Google Account for Live broadcast.
Privacy: Choose either to have your videos unlisted where only friends with a link can view
them, or public where anyone can view them.
Video size: Tap to choose a size option.
Social media settings: Share your link with social media when you start broadcasting.
Auto save: Tap to enable auto saving your videos to the Gallery app.
Auto dim: Dims the brightness if you broadcast without touching the screen.
Add shortcut on Home screen: Tap to create a shortcut to Live broadcast on the Home
screen.
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Productivity
Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity
apps.
Amazon
Shop at Amazon.com from your device.
■ From home, tap Apps > Sprint > Amazon .
Amazon Photos
Store your photos on Amazon’s cloud server.
■ From home, tap Apps > Sprint > Amazon Photos .
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps > Calculator .
The calculator app launches.
2. Tap keys for calculations.
Calculation results appear.
Tip: To use the scientific calculator, make sure Auto rotate is turned on (notification panel > Auto
rotate) and rotate the screen to the landscape orientation.
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Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Google Account.
Calendar Operations
● View Today’s Calendar: From the Calendar, tap Today.
● Change Calendar View: From the Calendar, tap Year, Month, Week, Day, or Task to change
the current view.
● View Next/Previous Month (Month View): From the Calendar, swipe left or right.
● View Next/Previous Week (Week View): From the Calendar, swipe left or right.
● View Next/Previous Day (Day View): From the Calendar, swipe left or right.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps > Calendar .
The Calendar app opens.
2. Tap Add .
The add event window opens.
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3. Enter an event title, start date/time, end date/time, etc., and then tap Save.
The event is added to your calendar.
Selecting a Calendar
● If you have more than one calendar, select a calendar in which to add events:
Select My Calendar to create an event that will appear only on your phone.
Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
• You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you will be able to see them in the
Calendar application on your phone. For more information about creating and managing
multiple Google Calendars, visit the Google website: calendar.google.com.
If you have synchronized your phone with an Exchange ActiveSync account or Outlook on
your computer, you can also select these calendars.
Select PC Sync to create an Outlook Calendar event to sync with your computer.
Select Exchange to create an Exchange ActiveSync calendar event.
View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view,
tap the Year, Month, Week, Day, Agenda, or Task tabs along the side.
1. From home, tap Apps > Calendar .
The Calendar app opens.
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2. Tap a date and then tap an event.
The event details appear.
Tap the event to edit it.
Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of
information you want to sync.
1. From home, tap Apps > Calendar .
The Calendar app opens.
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2. Tap More > Manage calendars.
3. Select sync options by adding or removing check marks from the items.
The sync settings have been updated.
4. Tap Back to return to Calendar view.
The selected calendars sync.
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync.
To confirm your sync settings, tap the account name and make sure the Sync Calendar box
is selected. Tap Back to return to the sync menu.
2. Tap Sync all.
Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings
menu, you do not have an Exchange ActiveSync account configured on the phone. For information about
adding an account, see Add an Exchange ActiveSync Account.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, or set a timer.
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Check the Time
You can check the phone any time on your phone. The current time displays in the upper right corner of
the status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From home, tap Apps > Clock .
The Clock appears.
2. Tap the Alarm tab.
3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume,
and then tap Save.
The alarm is set.
Phone at Alarm Time
● At the set alarm time, the phone sounds the alarm and/or vibrates.
● Stopping an alarm: When the alarm sounds, tap Dismiss.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
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■ From home, tap Apps > Clock .
The Clock appears.
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From the clock app, tap World Clock.
2. Tap Add city and select a city.
3. Repeat to add multiple cities.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. From the clock app, tap Stopwatch.
2. Tap Start to begin timing.
3. Tap Stop to stop timing.
Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to
reset the stopwatch to zero.
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From the clock app, tap Timer.
2. Use the keypad to set the length of the timer.
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3. Tap Start to begin the timer.
Drive
Open, view, rename, and share your Google Docs and files.
■ From home, tap Apps > Google > Drive .
Google Search
Search not only the Internet, but also the apps and contents of your device.
■ From home, tap Apps > Google > Google .
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps > Google > Google .
The Search window opens.
If confirmation appears, follow the prompts.
If a description for Google Now appears, tap Next and read information. Tap Enable on the
last page if you want to use Google Now.
2. Type your search keywords and tap Search .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Google Search Operations
● Changing Search Information: In the search window, tap Menu > Settings > Phone
search and select where to search.
● Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
To enable Google Now, in the search window, tap Menu > Settings > Google Now >
On > Yes, I am in.
To use all of Google Now’s functions, ensure that Google Location Reporting and Location
History are turned on in your location settings. Tap Menu > Settings > Location >
Google Location Reporting and select your options.
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● Canceling Google Now: In the search window, tap Menu > Settings > Google Now > On,
select whether to disable location history, and then tap Turn off.
Lookout
Configure and manage key security options, such as anti-virus and anti-malware technology, a lost and
stolen device locater service, an application privacy adviser, and a backup service.
■ From home, tap Apps > Sprint > Lookout .
Memo
Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the apps
list.
1. From home, tap Apps > Memo .
The Memo list appears.
2. Tap and enter your memo title and text.
3. Tap Save.
The memo is saved.
Microsoft Excel
View, create, and edit spreadsheets on your device. You can unlock the full Excel experience with an
Office 365 subscription.
■ From home, tap Apps > Excel .
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Microsoft OneDrive
Store and share photos, videos, documents, and more in your free online OneDrive account, which you
can then access from your personal computer, tablet, or phone.
■ From home, tap Apps > OneDrive .
Microsoft PowerPoint
View, create, and edit presentations on your device. You can unlock the full PowerPoint experience with
an Office 365 subscription.
■ From home, tap Apps > PowerPoint .
Microsoft Word
View, create, and edit documents on your device. You can unlock the full Word experience with an Office
365 subscription.
■ From home, tap Apps > Word .
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient
location. Located in the Samsung folder in the apps list.
To view files in My Files:
1. From home, tap Apps > My Files .
2. Tap a category to view the relevant files or folders.
3. Tap a file or folder to open it.
Note: Different folders may appear depending on how your phone is configured.
File Groups
Files stored in the device are organized into the following groups:
● Recent files: View recently saved files.
This only appears if one or more files have been accessed recently.
● Device storage: View folders and files located on the device.
● SD card: View folders and files located on the optional SD card (not included).
This option only appears if an optional SD card is installed.
● Download history: View all apps and files that have been downloaded to the device.
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● Documents: View document files.
● Images: View image files.
● Audio: View audio files.
● Videos: View video files.
● Google Drive: Use a Google account for cloud storage.
Note: Cloud drives vary depending on the services you sign in to.
My Files Options
Use My File options to search, edit, clear file history, and more.
■ From home, tap Apps > My Files . The following options are available:
Search: Search for a file or folder.
More: Tap for the following options:
• Clear recent file history: Clear the Recent files category.
• Show/Conceal hidden files: Show or conceal hidden files.
• Access cloud: Access your cloud server data in Gallery and My Files on your device.
Storage usage: Tap to view memory information for your device.
Navigation Apps
Your phone offers a number of location-based navigation programs to help you figure out where you are
and get you where you are going.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
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1. From home, tap Apps > Google > Maps .
Google Maps opens.
If prompted, follow the prompts to accept terms of use.
2. Tap the Search field to start a search.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
A map of the specified location opens.
Google Maps Operations
● Viewing Current Location: From the Maps app, tap Location .
● Obtain Useful Area Information for Current Location: From the Maps app, tap the Search
field, enter the information you are looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu and
then tap Traffic, Satellite, Google Earth, etc.
● Check Route to Destination: From the Maps app, tap Route , enter your current location and
your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap
Search for route.
Route candidates appear in a list.
● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.
Photos
Automatically backs up your photos and videos to your Google Account.
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■ From home, tap Apps > Google > Photos .
S Health
Manage your health with the S Health wellness application. Set fitness goals, check your progress, and
keep track of your overall health.
Note: This device and related software are not intended for use in the diagnosis of disease or other
conditions, or in the cure, mitigation, treatment or prevention of disease.
1. From home, tap Apps > Samsung > S Health .
2. Follow the prompts to get started:
Read the introduction and tap Next.
Read and agree to the terms and conditions, and then tap Next.
Sign in to your Samsung account if you have not already done so. You must sign in to a
Samsung account to set and save goals, and use other advanced S Health features.
Follow the onscreen instructions to enter information about yourself, and then tap Start.
3. Use S Health to track your health activities:
Pedometer: Count the number of steps you take. Tap Start to start counting. You can pause
counting and then tap Start to begin again. If you signed in to your Samsung account, you
can set goals, track your progress, and share your results.
Exercise: Set and manage exercise goals, and track your progress. You can track activities
by type, such as running, walking, cycling, and hiking. S Health also offers access to the
Music app, to work out to your favorite songs.
Heart rate: Measure your heart rate, using the heart rate sensor on the back of your phone
(next to the Camera flash). Place your finger over the sensor, and then tap the screen to
start. Hold your finger on the sensor, and keep still until the sensor reports your heart rate.
Food: Track your daily food intake, by entering your meals and snacks. You can keep track
of your favorite foods, and take pictures of your meals.
Weight: Track your weight and BMI (body mass index).
Sleep: Samsung wearable devices (not included) can record your sleep data and sync it with
Sleep in S Health.
Stress: Measure your stress level using your heart rate variable.
Coach: Coach by Cigna provides general information and features designed to help you to
manage your overall well-being.
Partner apps: Manage additional S health-compatible apps you install here.
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Before You Start Exercising
This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is
safe for most people, health experts suggest that you talk with your doctor before you start an exercise
program, particularly if you have any of the following conditions:
● Heart disease;
● Asthma or lung disease;
● Diabetes, or liver or kidney disease;
● Arthritis.
You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious
disease, such as:
● Pain or discomfort in your chest, neck, jaw, or arms during physical activity;
● Dizziness or loss of consciousness;
● Shortness of breath with mild exertion or at rest, or when lying down or going to bed;
● Ankle swelling, especially at night;
● A heart murmur or a rapid or pronounced heartbeat;
● Muscle pain when walking upstairs or up a hill that goes away when you rest.
Finally, the American College of Sports Medicine recommends that you see your doctor before engaging
in vigorous exercise if two or more of the following apply:
● You are a man older than age 45 or a woman older than age 55;
● You have a family history of heart disease before age 55;
● You smoke or quit smoking in the past six months;
● You have not exercised for three months or more;
● You are overweight or obese;
● You have high blood pressure or high cholesterol;
● You have impaired glucose tolerance, also called pre-diabetes.
When in Doubt – Check it Out
If you are unsure of your health status, have several health problems, or are pregnant, you should speak
with your doctor before starting a new exercise program. Working with your doctor ahead of time is a
good way to plan an exercise program that is right and safe for you. Consider it the first step on your path
to physical fitness.
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S Voice
Use the S Voice voice recognition application to activate a wide variety of functions on your phone.
This is a natural language recognition application. You can ask questions (Is it raining in Dallas?) or
speak commands (Show me where to find cheap gas).
1. From home, tap Apps > Samsung > S Voice .
2. Review and accept the terms and conditions, and then tap Next.
3. Tap Start and follow the instructions to set up a wake-up command.
4. To use S Voice, speak a command. The screen gives you some examples.
5. Tap Microphone if the phone does not hear you, or to give it a command.
Note: You may have set up the S Voice wake-up command during the phone's setup screens.
Samsung Gear
Connect your device to your Samsung Gear using this application.
■ From home, tap Apps > Samsung > Samsung Gear .
Samsung Pay
Samsung Pay is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in
more stores than any other mobile payment service.
Samsung Pay is accepted almost anywhere you can swipe or tap your credit card.
Note: Before use, please confirm the NFC feature is enabled on your device (see NFC and Payment).
Note: For added security protection, if using Samsung Pay on multiple devices; you must first sign-in and
then add all of your cards in again per each device. Your card information is not stored on a cloud
service.
Set Up Samsung Pay
Samsung Pay is secure, easy to set up, and simple to use with your Samsung Galaxy device.
To set up Samsung Pay:
1. From home, tap Apps > Samsung Pay .
2. Tap Install and follow the prompts.
Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay.
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Simple Pay
Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay.
To customize Simple Pay:
1. From home, tap Apps > Samsung Pay .
2. Tap More > Settings > Use Simple Pay.
3. Tap On/Off to enable Simple Pay on each screen.
To use Simple Pay:
1. From any screen, swipe up from the Home key.
Your payment card and Simple Pay are displayed.
2. Drag the card down to close Simple Pay.
Use Samsung Pay
Use Samsung Pay quickly and conveniently whenever you have your device with you.
1. From home, tap Apps > Samsung Pay .
– or –
From any screen, swipe up from the Home key.
2. Select a card to pay with and authorize payments by scanning your finger on the Home key or
entering your Samsung Pay PIN.
3. Hold your phone over the store’s card reader.
When your payment is complete, a receipt is sent to your registered email.
Use Gift Cards with Samsung Pay
Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers.
To view the list of supported retailers:
1. Visit samsung.com/us/samsung-pay.
2. Scroll down to “Gift cards now available on Samsung Pay” and click the link.
Secure Your Information
Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy
devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token
each time, so your device only allows payments with your consent.
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For more information about Samsung Pay, visit: samsung.com/SamsungPay
For Samsung Pay support, visit: samsung.com/us/support/owners/app/samsung-pay
Uber
Hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to
travel.
■ From home, tap Apps > Uber .
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Entertainment and Activities
The following topics provide an overview of your phone’s entertainment apps, from music players and
YouTube, to health apps, games, and more.
Amazon Kindle
Download books for reading right on your device. You must have an account with Amazon to use the
Kindle application.
■ From home, tap Apps > Sprint > Amazon Kindle .
Amazon Music
Purchase, download, and play music from Amazon.
■ From home, tap Apps > Sprint > Amazon Music .
Amazon Photos
Store your photos on Amazon’s cloud server
■ From home, tap Apps > Sprint > Amazon Video .
Amazon Video
Watch Amazon Prime movies and videos on your phone.
■ From home, tap Apps > Sprint > Amazon Video .
Galaxy Apps
Discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■ From home, tap Apps > Samsung > Galaxy Apps .
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
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Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p),
and ALAC (.m4a).
1. From home, tap Apps > Google > Play Music .
The Play Music app opens to the library.
2. Flick the screen left or right to select a library category such as Artist or Albums.
3. Tap an item from the category window and then tap a song.
The song begins playing.
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
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Feature
Description
Music list
View current playlist or queue
Options menu
Access the options menu.
Music image/album name
Display music images and album names (if available).
Shuffle playlist
Shuffle the current playlist or queue.
Song length
The length of the song.
Rate (thumbs up/thumbs down)
Rate the current song.
Next song
Play the next song.
Play/pause
Play or pause the current song.
Previous song
Play the previous song.
Elapsed time
Amount of time the song has been playing.
Repeat/play next
Repeat the current song or play the next song queued.
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Music title/artist
Displays music title and artist (if available).
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps > Google > Play Music .
The Play Music app opens to the library.
2. Flick the screen left or right and select a library category such as Artist or Albums.
3. Tap More options next to an item from the category window and then tap Add to playlist.
4. Tap New playlist.
5. Enter a name and tap OK.
The playlist is created.
6. Return to the library view and select Albums or Songs.
7. Tap next to an item and then tap Add to playlist > <playlist name>.
The song or album is added to the playlist. Repeat to add more items to the playlist.
Adding Currently Playing Music to a Playlist
■ From the player view, tap More options > Add to playlist > <playlist name>.
The music is added to the playlist.
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NextRadio
Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your
area and listen to the radio without the cost of streaming music.
■ From home, tap Apps > Sprint > NextRadio .
Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the
headphone jack on top of the device. To listen through the device's speaker (after plugging in
headphones), tap More options > Output to speaker.
Samsung+
Get live help, discover new features, and unlock promotions for your Samsung device.
■ From home, tap Apps > Samsung > Samsung+ .
Samsung Milk Music
Stream music with a radio service that offers a simple way to find the music that is right for you. With a
library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through
stations to find the perfect soundtrack for the moment.
1. From home, tap Apps > Samsung > Samsung Milk Music .
2. Read the Terms and Conditions and Privacy Policy, and then tap I agree to continue.
3. Rotate the dial to select a music genre, and then tap Play to begin listening.
Tip: To stop listening and exit Samsung Milk Music, drag down the status bar to display the notification
panel, and then tap Cancel next to the current song.
Sprint Fun & Games
Download new apps and games from Sprint.
■ From home, tap Apps > Sprint > Sprint Fun & Games .
Sprint Music Plus
Purchase, download, and play music, ringtones, and ringback tones for your phone.
Install the Sprint Music Plus App on Your Phone
Before you use Sprint Music Plus on your phone, you must download and install the app from the Google
Play store app.
1. From home, tap Apps > Play Store .
2. Tap the Search icon and search for "sprint music plus".
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3. Tap Sprint Music Plus from the results list.
4. Tap Install, and then tap Accept.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap Open.
To open the app from the home screen, tap Apps > Sprint Music Plus .
Access Sprint Music Plus
1. From home, tap Apps > Sprint > Sprint Music Plus .
The app opens.
The first time you use the app, tap Accept to agree to the Premium Services Terms of Use.
2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or
tap More options > Music (under Library) to access your music.
Tap the navigation tools to skip ahead or rewind. Tap More options at any time to see
additional options.
For more information, tap Menu > Settings > About or Help.
Note: If you have loaded music on to your phone from your computer (see Transfer Files between Your
Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From
the Sprint Music Plus app, tap > Settings > Synchronize your music library. Once synced, you will
see your music in the library.
Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. From home, tap Apps > Sprint > Sprint Music Plus > Music Store.
The app will open and display the Music Store.
2. Enter a song or artist in the search field or browse through options in the tabs in the center of the
screen.
3. Tap a song to select it.
The song information screen is displayed.
4. Follow the prompts to preview or purchase the song. Tap More options at any time to display
the Sprint Music Plus menu.
Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint Music
Plus main menu.
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Sprint TV & Movies
Use Sprint TV & Movies to watch live TV and access movies and other on demand entertainment on the
go.
Note: Coverage not available everywhere. Content and lineup subject to change. Select channels also
available for casual usage. Go to sprintchannels.mobitv.com for more information.
Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include
comprehensive basic packages as well as a full menu of “a la carte” channels. Visit
sprintchannels.mobitv.com for more information on channels and pricing.
Watch TV
1. From home, tap Apps > Sprint TV & Movies .
2. Follow the prompts to browse categories and find programs.
Depending on your settings, your phone may prompt you to accept a data connection.
Browse horizontally through the category options in the center of the screen to see what's
available. For quick access, touch a featured item in the center of the screen or select a live
channel from the bottom bar.
Scroll up and down in a category list and then touch a clip or channel to view the program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase
access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected
channel.
Sprint Zone
Access your Sprint account, get device information and help, find recommended apps, and more.
1. From home, tap Apps > Sprint Zone .
2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your
device or service, Sprint News to learn the latest Sprint information, or Network to see or test
your current data connectivity.
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Note: Sprint Zone categories and options are subject to change. Check back frequently for new content
and updates.
YouTube
View and upload YouTube videos from your device.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
If you are prompted to provide confirmation to use the site, follow the prompts to continue.
2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps > Google > YouTube .
The YouTube app launches.
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2. Tap Account .
The Account menu appears.
3. Tap Add to select a video from your phone.
Enter a title, description, and tags, and select a privacy setting.
4. Tap Upload .
The video is uploaded to your YouTube channel.
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Connections Settings
The following topics introduce your phone’s basic settings menus and cover your phone’s Connections
settings options.
Basic Settings
From the home screen, tap Apps > Settings to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category
Description
Wi-Fi Calling
Enable and set Wi-Fi calling options.
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Airplane mode
Turn Airplane mode on or off.
Hotspot and Tethering
Use the Mobile Hotspot feature and tethering feature to share your phone’s
data connection with other devices via Wi-Fi.
Data usage
Check your phone’s data usage.
Mobile networks
View and configure your mobile network connections and settings.
NFC and payment
Enable Near-Field Communication (NFC) functions, including Tap and pay
services.
More connection
settings
Set wireless and network functions, including scanning for nearby devices,
using printing services, using MirrorLink, and setting up a Virtual Private
Network (VPN).
Smart Manager
Manage your battery, storage, and RAM usage.
Applications
Manage applications, default apps, and system processes.
Sounds and vibration
Configure ringtone and vibration settings.
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Notifications
Select which apps can send you alerts, notifications, sounds, and vibrations.
Display
Set display features, font, brightness, etc.
Edge screen
Configure settings for the Edge screen.
Advanced features
Configure features for playing games, using the phone with one hand,
screen capture gestures, and more.
Wallpaper
Set wallpaper for the home and lock screens.
Themes
Select visual themes for your phone.
Home screen
Configure and personalize your home screens.
Lock screen and
security
Set your phone’s lock screen options. Set security features such as device
administrators, encryption, and trusted credentials.
Privacy and safety
Configure privacy and safety features, including location method and
emergency messaging.
Easy mode
Enable Easy mode for your phone, simplifying the layout and interface.
Accessibility
Set accessibility options such as screen magnification, hearing aid
compatibility, etc.
Accounts
Set up accounts such as Samsung, Google, and more.
Backup and reset
Set up backup options for your phone, as well as resetting the phone to its
factory defaults.
Language and input
Set up language and input methods for your phone.
Battery
Display the battery charge as a percentage on the status bar, view battery
usage by application and system process, and configure power saving
modes.
Storage
View total and available system memory.
Date and time
Set your phone’s date and time.
Help
View tips and guidelines for using your phone.
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Activate this device
Activate your device with the Sprint network.
System Update
Update your system’s software, PRL, and Profile.
About device
View device status, legal information, and hardware information about your
device.
Access Settings
1. From home, tap Apps > Settings .
The settings menu opens.
2. Select categories and then select your settings options.
Settings are made and applied.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
.
Wi-Fi Calling Settings
The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1-1
information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling.
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1. From home, tap Apps > Settings > Wi-Fi Calling .
2. Follow the prompts to change your Wi-Fi Calling settings.
When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled in the status bar when
Wi-Fi Calling is active, or Wi-Fi calling disabled if it is set up but you are not currently
connected to a Wi-Fi network.
Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
1. From home, tap Apps > Settings .
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2. Tap Wi-Fi .
The Wi-Fi settings menu appears.
3. Tap On/Off to turn Wi-Fi on.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap On/Off again.
4. Tap a Wi-Fi network, enter the password, and tap Connect.
Your phone is connected to the selected Wi-Fi network.
5. Configure your Wi-Fi settings.
Your Wi-Fi settings changes are saved.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Connect to a Wi-Fi Network via WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless
network connection between your phone and a router.
To connect using a WPS button:
1. From Wi-Fi settings, tap More > WPS push button.
2. Tap the WPS button on your router.
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3. Follow the prompts to complete the connection.
To connect using a Personal Identification Number (PIN):
1. From Wi-Fi settings, tap More > WPS PIN entry.
2. Enter the PIN displayed on your router.
3. Follow the prompts to complete the connection.
Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when
the current Wi-Fi connection is unstable.
1. From the Wi-Fi settings menu, tap More > Smart network switch.
2. Tap On/Off to enable the feature.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
■ From the Wi-Fi menu, tap More > Advanced to access the advanced Wi-Fi settings:
Network notification: Enable notification when open networks are available.
Passpoint: Automatically connect to Passpoint-certified Wi-Fi access points.
Keep Wi-Fi on during sleep: Select options for keeping Wi-Fi active while the phone is
sleeping.
Install network certificates: Install security certificates from your phone storage.
MAC address: View your phone's MAC address.
IP address: View the phone's IP address.
Bluetooth Settings
Your phone’s Bluetooth® capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps > Settings .
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2. Tap Bluetooth .
The Bluetooth settings open.
Bluetooth Settings Operations
● Enable Bluetooth: From Bluetooth settings, tap On/Off.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the prompts.
● Change Your Phone Name: From Bluetooth settings, tap More > Rename device, enter a new
name, and tap Done.
This changes the name of your phone as seen by other devices.
● Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, tap your
phone name.
Tap the phone name to toggle discoverable/hidden setting.
The indication below the phone name shows the discoverability status.
After the predetermined time, the phone returns to hidden mode and is no longer
discoverable by nearby devices.
This setting is available when Bluetooth is enabled.
● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the prompts.
Depending on the device, you may be required to enter or accept a passkey.
If the target device does not appear, tap Scan to search again.
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This setting is available when Bluetooth is enabled.
● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a
paired device name, tap Rename, enter a new name, and tap OK.
Emoji cannot be used in a device name.
This setting is available when Bluetooth is enabled.
● Canceling Pairing: From Bluetooth settings, tap Settings next to a paired device name, and
then tap Unpair.
This setting is available when Bluetooth is enabled.
● Enable Service from Paired Device: From Bluetooth settings, tap Settings next to a paired
device name, and then tap the listing under Profiles.
If a confirmation prompt appears, follow the prompts.
This setting is available when Bluetooth is enabled.
This setting is available when the paired device is providing a service.
Tap the setting to toggle On/Off.
● Search for Other Devices: From Bluetooth settings, tap Scan.
This setting is available when Bluetooth is enabled.
● Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap More > Received
files, and then follow the prompts.
Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use
make calls, send or receive messages, or access the Internet. It also turns off other connectivity features,
such as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your phone, such as playing music, watching
videos, or other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the
notification panel.
1. From home, tap Apps > Settings > Airplane mode .
2. Tap On/Off to enable Airplane mode.
Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag
down the status bar and tap Airplane mode > Turn on).
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Hotspot and Tethering Settings
Use the settings menu to configure your Hotspot settings and tethering settings which allow you to share
your phone’s data service with multiple devices.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering > Hotspot.
The Hotspot window opens.
3. Tap On/Off to turn Hotspot on.
Hotspot is enabled.
To disable Hotspot, tap On/Off again.
Advanced Hotspot Settings
The hotspot settings menu lets you configure advanced options.
● Set Network SSID: From the Hotspot window, tap More > Configure Hotspot > Network name,
enter a name for your hotspot, and then tap Save.
● Set Hotspot Security: From the Hotspot window, tap More > Configure Hotspot > Security,
select a security settings option, and then tap Save.
● Set Hotspot Password: From the Hotspot window, tap More > Configure Hotspot > Password,
enter a password, and then tap Save.
● Set Allowed Devices: To select which devices are allowed to connect to the Hotspot, in the
Hotspot window, tap More > Allowed devices > Add, enter a device name and MAC address,
and then tap OK.
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To remove allowed devices, tap Delete.
● Set Hotspot Timeout Settings: From the Hotspot window, tap More > Timeout settings, select
an option, and tap OK.
IP Address appears below “IP Address”.
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable or by Bluetooth.
Note: Using the tethering feature consumes battery power and uses data services.
1. From home, tap Apps > Settings .
2. Tap Hotspot and Tethering .
3. Choose an option:
Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the
computer’s documentation for more information about configuring your computer to pair via
Bluetooth. Tap Bluetooth tethering to turn tethering on.
USB tethering: Connect the computer to your phone via USB cable, and then tap USB
tethering to turn tethering on.
Data Usage Settings
The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps > Settings .
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2. Tap Data usage .
The data usage window opens.
Data Usage Settings Operations
● Mobile data: Tap On/Off next to Mobile data.
● Limit mobile data usage: Tap On/Off next to Limit mobile data usage, and then drag the
horizontal limit slider up or down to set the data usage limit.
This setting is available when Mobile data is enabled.
● Alert me about data usage: Tap On/Off next to Alert me about data usage, and then drag the
horizontal warning slider up and down to set an amount.
Data usage amounts are approximate. Actual amounts may differ.
This setting is available when Mobile data is enabled.
● Set dates for data usage tracking: Tap the date range to set the data usage measuring cycle.
This setting is available when Mobile data is enabled.
● Application data usage: Tap an app name to see its usage for the period.
● More: Tap More and select additional options:
Restrict background data: Prevent apps and services from using mobile data services
unless connected to a Wi-Fi network.
Show Wi-Fi usage: Display a Wi-Fi tab at the top of the Data usage window. Tap the tab to
view your phone’s Wi-Fi data usage.
Restrict networks. Set apps to warn you before using these networks for large downloads.
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Help: View help topics on data usage.
Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
1. From home, tap Apps > Settings > Mobile networks .
2. Configure options:
Network mode: Choose a preferred network mode. Available options depend on your
phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the
recommended setting).
Data roaming: When you are outside your home network area, your phone can still connect
to other networks that your provider supports via roaming. There may be additional costs for
accessing networks while roaming, so you may want to control your phone’s roaming
behavior with Roaming settings.
• Roaming network: Select a roaming default. Choose Home only, to only connect to the
Sprint network, or Automatic to allow connections to Sprint’s partner networks, when
available.
• Roaming guard: Choose options for displaying an onscreen roaming notice for certain
functions. Enable or disable roaming notices for Voice and Data for Domestic, Voice,
Data and Outgoing text message for International networks, and Voice, Data and
Outgoing text message for GSM networks (if supported by your phone).
• Roaming Settings: Enable or disable roaming options, including Voice and Data for
Domestic and International networks, and Data for GSM networks (if supported by your
phone).
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Access Point Names: View, configure, and add access point names (APNs) for your
phone’s data connection.
Network operators: View mobile network operator information for international GSM
networks.
NFC and Payment
NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send
information using NFC, including payment through mobile payment services at businesses that support
this function.
Access NFC and Payment
1. From home, tap Apps > Settings > NFC and payment .
2. Tap settings to configure them.
Your settings are saved and implemented.
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Enable NFC and Android Beam
1. From home, tap Apps > Settings > NFC and payment .
2. Tap On/Off to enable NFC.
3. Tap Android Beam, and then tap On/Off to enable Android Beam.
NFC and Android Beam are enabled.
Tap and Pay
With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at
the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
Note: Tap and Pay payment apps may be downloaded from Google Play store. See Google Play Store.
Connections Settings 205
1. From home, tap Apps > Settings > NFC and payment .
2. Tap Tap and pay.
Tap and pay payment apps you have installed are display.
Available options depend on the payment app(s) you have set up on your phone.
More Connection Settings
The more connection settings menu provides access to additional wireless and network options, such as
default messaging app, mobile networks, VPN, roaming, NFC, and more.
More Connection Settings Options
Setting
Description
Nearby device scanning
Scan for and connect to nearby devices.
Printing
Set up printers to print from your phone.
MirrorLink
Mirror your phone’s display on your car’s entertainment and information
screen using a USB connection.
VPN
Add a Virtual Private Network (VPN)
Access More Settings Options
1. From home, tap Apps > Settings .
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2. Tap More connection settings .
3. Set items.
Your settings are saved and implemented.
Nearby Device Scanning
Scan for and connect to nearby devices. You will receive notifications when there are available divides to
connect to.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Nearby device scanning.
The Nearby device scanning screen displays.
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3. Tap On/Off to enable the feature.
Printing
You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and
the optional printer must be connected to the same Wi-Fi network.
Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP
address of the printer; consult the printer’s documentation for this information.
1. From home, tap Apps > Settings .
2. Tap More connection settings > Printing.
The Printing settings screen displays.
3. From the Printing settings screen, tap Download plug-in.
4. Follow the prompts to download and install a print driver from the Google Play store.
5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service
must be on to add a printer.
6. Tap More > Add printer > Add printer (or , depending on the plug-in), and then enter a name
and the IP address of the printer.
Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print
service and printer you are using.
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1. From the Printing settings screen, select a print service from the list.
2. Tap On/Off to turn the service on. The service must be on to add a printer.
3. Tap More > Add printer and follow the prompts to add a printer.
4. Tap More > Printer settings to configure printer options. Available options may vary depending
on the type of printer, and not all printers support all options.
MirrorLink
Mirror your phone’s display on your car’s entertainment and information screen using a USB connection.
To use this feature, your car system must support MirrorLink.
To turn on MirrorLink:
1. Connect your phone to your car’s system using the USB cable.
2. From home, tap Apps > Settings .
3. Tap More connection settings > MirrorLink.
4. Tap Connect to vehicle via USB.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
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Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage before setting up a VPN.
1. From home, tap Apps > Settings .
2. Tap Lock screen and security , and then tap Screen lock type > Password.
3. Enter a new password (at least eight characters without any spaces) for the credential storage,
scroll down and confirm the password, and then tap OK.
The password is set, allowing secure credential storage.
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4. Tap Back to return to the main settings menu, and then tap Other security settings.
5. Tap Trusted credentials and then tap your preferred system and user credentials.
Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your phone.
1. From home, tap Apps > Settings .
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2. Tap More connection settings > VPN.
The VPN settings window appears.
3. Tap Add VPN, and then enter the information for the VPN you want to add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your network
administrator.
4. Tap Save.
Your VPN is added to the VPNs section of the VPN settings window.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
To access the VPN settings window:
1. From home, tap Apps > Settings .
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2. Tap More connection settings > VPN.
The VPN settings window appears.
Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.
2. When prompted, enter your login credentials, and then tap Connect.
You will connect to the selected VPN.
When you are connected, a VPN connected icon appears in the notification area.
3. Open the Web browser to access resources such as intranet sites on your corporate network.
Connections Settings 213
Disconnect from a VPN
1. Pull down the status bar to open the notification panel.
2. Tap the VPN connection to return to the VPN settings window.
3. Tap the VPN connection to disconnect from it.
Your phone disconnects from the VPN.
When your phone has disconnected from the VPN, you will see a VPN disconnected icon in
the notification area of the status bar.
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Device Settings
The following topics outline the device settings options available on your phone, including sounds,
display, gestures, applications, and more.
Smart Manager
Smart manager provides an overview of the status of your device’s battery, storage, and RAM. You can
also automatically optimize your device’s system resources.
To access Smart Manager.
■ From home, tap Apps > Settings > Smart Manager .
Quick Optimization
The quick optimization feature improves device performance through the following actions:
● Identifying apps that use excessive battery power and clearing unneeded items from memory.
● Deleting unnecessary files and closing apps running in the background.
● Scanning for malware.
To use the quick optimization feature:
Device Settings 215
1. From home, tap Apps > Settings > Smart Manager .
2. Tap Clean all.
Using Smart Manager
1. From home, tap Apps > Settings > Smart Manager .
2. Tap each of the following for options:
Battery: Check the battery power and time remaining to use the device. For devices with low
battery levels, conserve battery power by activating power saving features and closing apps
that are consuming an excessive amount of battery power.
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• The usage time remaining shows the time remaining before the battery power runs out.
Usage time remaining may vary depending on your device settings and operating
conditions.
Storage: Check the status of used and available memory capacity. You can delete unused or
unneeded files, and uninstall apps that you no longer use.
RAM: Check the amount of available RAM. You can close background apps and reduce the
amount of RAM you are using to speed up your device.
Applications Settings
View information and configure settings for all apps on your phone. The Application manager and Default
applications menus are located here.
Access Applications Settings
1. From home, tap Apps > Settings > Applications .
2. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and
configure its settings.
Application Manager
You can download and install new applications on your device. Use Application manager settings to
manage your downloaded and preloaded applications.
3. Tap items to view details.
Check your application settings condition and access additional options.
Depending on the app and its location, you may be able to force the app closed, uninstall or
disable the app, clear cache and data, and more.
Device Settings 217
Warning: Because this device can be configured with system software not provided by or supported by
Google or any other company, you operate this software at your own risk.
Access Applications Settings
1. From home, tap Apps > Settings > Applications > Application manager.
2. If you have disabled applications:
Tap Menu at the top left of the screen.
Tap All apps, Enabled, or Disabled.
3. Tap More for the following options:
Show/Hide system apps: Show or hide system (background) apps.
Apps that can appear on top: Choose apps that can run on top of other running apps.
Change system settings: Select which apps can change system endings.
Reset app preferences: Reset options that have been changed. Existing app data is not
deleted.
Note: Options vary by application.
Manage Apps
You can view and update information about an application, including memory usage, default settings, and
permissions.
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1. From home, tap Apps > Settings > Applications > Application manager.
2. Tap an application to view and update information about the application. The following options
are displayed:
Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled.
Force stop: Stop an app that is misbehaving. Restart your device if stopping an app,
process, or service causes your device to stop working correctly.
Storage: Manage the app’s storage usage.
Data usage: View mobile data usage.
Permissions: View permissions granted to the app for access to your device’s information.
Notifications: Configure notifications from the app.
Set as default: Set the app as a default for a certain category of apps.
Battery: View battery usage since the last full charge.
Memory: View memory usage.
Default Applications
Set or clear default applications for certain built-in features of the phone.
Device Settings 219
1. From home, tap Apps > Settings > Applications > Default applications.
2. Tap each default setting to see what services or applications are available to set as the default.
Browser app: Choose a default browser app.
Calling app: Choose a default calling app.
Messaging app: Choose a default messaging (text and multimedia) app.
Set as default: Choose default apps for other functions.
Home screen: Choose a Home screen type.
Device assistance app: Choose an app that provides assistance for using your device.
Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for
example), you will not be able to use the Messages app unless you restore it as the default messaging
app.
Application Settings
Configure settings and permissions for your phone’s apps.
Device Settings 220
1. From home, tap Apps > Settings > Applications .
2. Tap an app to configure its settings and permissions.
First day of week: Choose a day to start each calendar week.
Note: Available settings and permissions vary by app.
Calendar Settings
Configure settings for your phone’s Calendar app.
1. From home, tap Apps > Settings > Applications .
2. Tap Calendar to configure these options:
Device Settings 221
First day of week: Choose a day to start each calendar week.
Show week numbers: Enable or disable display of week numbers on the calendar.
Hide declined events: When enabled, events for which you declined the invitation are not
shown on the calendar.
7-day weather forecast: When enabled, weather information from AccuWeather.com
displays on the calendar.
Notifications:
• Notification sound: Choose a sound for calendar event notifications.
• Vibration: Enable or disable vibration, to play for calendar event notifications.
Set default reminders: Set default reminders for Events and All-day events.
Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.
Camera Settings
Configure settings for your phone’s Camera app.
1. From home, tap Apps > Settings > Applications .
2. Tap Camera to configure these options:
Motion photo: Record 3-second video clips, in slow or fast motion, while taking pictures.
Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady when the
camera is moving.
Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
Device Settings 222
Location tags: Attach a GPS location tag to the picture.
Review pictures: Set to show pictures after taking them.
Quick launch: Open camera by pressing the Home key twice in quick succession.
Volume keys function: Use the Volume key as the capture key, the record key, or as a
zoom key.
Help: View information on using the camera.
Note: Additional Camera settings options are available within the Camera app. See Camera Settings.
Contacts Settings
Configure options for contacts stored on your phone.
Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts >
More > Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Contacts to configure options:
Import/Export contacts: Import contacts from your phone’s internal memory and export
contacts to your phone’s internal memory.
Contacts to display: Choose contacts to display in Contacts. You can choose only contacts
from your phone’s memory, or from an account, or choose other sources. You can also
create a customized list of contacts to display.
Sort by: Choose how contacts are sorted, by first or last name.
Name format: Choose how contacts are displayed, by first or last name.
Device Settings 223
Search for nearby places: Find phone numbers and information for local businesses and
venues.
Share multiple contacts: You can choose how to transfer contacts, when sharing them with
other devices, such as via Bluetooth.
• As one file: Multiple contacts are sent together. This method can be faster, but depends
on whether the target device can accept multiple name cards. If not, only one contact will
be sent.
• Individually: Name cards are sent individually. This method may take longer, because
the other device must accept each name card individually, but it helps ensure that no
name cards are missed.
Email Settings
Configure options for email accounts you set up on your phone.
Tip: You can also access Email settings from the Email app. From home, tap Apps > Email >
More > Settings.
General Email Preferences
1. From home, tap Apps > Settings > Applications .
2. Tap Email to configure options. General email settings, which affect all email accounts, include:
Manage accounts: Configure options for specific accounts. Available settings depend on the
type of account.
Add account: Add additional email accounts.
Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail
by zooming in.
Device Settings 224
Notifications: Notifications for new emails display in the status bar. When disabled, you can
control notifications for each of your email accounts individually in the account’s settings.
Spam addresses: Create and maintain a list of email addresses and domains to
automatically block emails from those senders.
Confirm deletions: Ask for confirmation before deleting email.
Manage Email Account Settings
You can edit settings for your individual email accounts, such as email address and password, name
display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. From home, tap Apps > Settings > Applications .
2. Tap Email, and then tap an account to set its options. Individual email account settings may vary;
see your service provider for details. Common settings include:
Sync account: Configure options for synchronizing your phone with your account:
Account name: Enter a name to identify this email account.
Always Cc/Bcc myself: Choose options for sending a copy of emails you send to yourself,
as a copy (Cc) or blind copy (Bcc).
Signature: A text signature is automatically added to emails you send.
Show images: Choose whether to automatically display embedded images in the body of an
email.
Auto download attachments: Choose whether the phone automatically downloads email
attachments when you are connected to Wi-Fi. You might use this option to control how and
whether you use your plan’s data services to download attachments.
Sync schedule: Set a sync schedule for email, such as choosing different sync options for
peak days or times, or when roaming.
Period to sync Email: Choose the period for synchronizing email between your phone and
account.
Limit retrieval size: Choose the email retrieval size for each message.
Limit retrieval size while roaming: Choose the email retrieval size while roaming.
Out of office settings: Configure options for automatically sending replies when you are out
of the office.
Folder sync settings: Choose which folders to sync.
Period to sync Calendar: Choose the period for synchronizing calendar events between
your phone and account.
Device Settings 225
Empty server trash: Delete the contents of the trash folder on the account server.
In case of sync conflict: Choose whether information from the server or phone has priority
when there is a conflict.
Sync Contacts: Choose whether contacts are synchronized between your phone and the
account.
Sync Calendar: Choose whether calendar events are synchronized between your phone and
the account.
Sync Task: Choose whether tasks are synchronized between your phone and the account.
Sync Messages: Choose whether messages are synchronized between your phone and the
account.
Security options: Manage encryption and signature options for outgoing mail.
Exchange server settings: Configure the Domain\user name, Password, and other
Exchange server settings.
Internet Settings
Configure Internet settings, to customize the browser to your preferences.
Tip: You can also access Internet settings from the Internet app. From home, tap Internet > More >
Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Internet to configure options:
Homepage: Choose a homepage to display when you launch Internet.
Default search engine: Choose a default search engine.
Device Settings 226
Auto fill profile: Manage your Auto fill profile.
Manual zoom: Override website requests to control zoom level
Privacy: Choose options related to privacy.
Advanced: Choose settings to control how the browser treats content, such as allowing
JavaScript, blocking pop-ups, and managing website data.
Messages Settings
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
Tip: You can also access Message settings from the Messages app. From home, tap Messages >
More > Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Messages to configure settings:
Notifications: When turned on, notifications for new messages display in the status bar. Tap
On/Off to turn the setting on, and then configure options:
• Notification sound: Choose a sound to play for new message notifications.
• Vibrations: Choose whether vibration plays along with the sound for new message
notifications.
• Pop-up display: Choose whether a new message pops up on the display to notify you.
• Preview message: Show previews of new messages on the status bar and lock screens,
and in pop-ups.
Backgrounds: Choose backgrounds and bubble styles.
Device Settings 227
Quick responses: Create and manage text phrases that you can add to messages.
Block messages: Block messages by filtering based on criteria you set. Tap Block
messages, and then configure filters:
• Block list: Enter telephone numbers to automatically block.
• Blocked phrases: Enter text phrases to automatically block.
• Blocked messages: View blocked messages.
More settings > Text messages:
• Auto combination: Choose whether long messages that are received in multiple parts
are automatically re-assembled to display as a single message.
More settings > Multimedia messages:
• Group conversation: Control how messages to multiple recipients are handled. When
enabled, a single message is sent to multiple recipients. When disabled, a separate
message is sent to each recipient.
• Auto retrieve: Choose whether message attachment(s) are automatically downloaded
when you display a multimedia message. If you disable this option, only the message
header displays in the message list, and you will be prompted to download the
attachment(s).
• Roaming auto retrieve: Choose whether message attachment(s) are automatically
downloaded when your phone is outside its home network.
More settings > Delete old messages: Automatically delete the oldest messages when the
maximum number of text (1000) and multimedia (100) messages has been exceeded.
More settings > Split view: Turn on split view in landscape mode.
Emergency alert settings: Configure emergency alert settings. You can enable or disable
some alerts: Extreme Alert, Severe Alert, Amber Alert, and Emergency alert test messages.
You cannot disable Presidential alerts.
• Emergency alerts: Choose types of messages to receive. You can enable or display any
of the message types, except for Presidential Alert. You can also choose to receive
emergency alert test messages.
Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to
send geographically targeted notifications of emergencies, such as threats to public safety, severe
weather events, a hazardous material spill or a missing child in the phone user’s area.
• Emergency notification preview: Play a sample emergency alert tone. Tap Stop to
cancel the playback.
• Vibrations: Select vibration options for emergency message notifications.
• Alert reminder: Configure the reminder interval.
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Phone Settings
Configure options for calling with your phone.
Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More >
Settings.
1. From home, tap Apps > Settings > Applications .
2. Tap Phone to configure options:
Swipe to call or send messages: Make calls or send messages by swiping right or left
across a contact’s information in Contacts, or a log item in the Phone app.
Contacts with numbers: Show contacts with phone numbers and hide other contacts.
Call blocking: Create and manage a list of phone numbers, to have your phone
automatically block calls you receive from those numbers, and compose or edit response
messages when rejecting incoming calls.
• Block list: Enter telephone numbers to block calls from the numbers when Call blocking
is turned on.
• Call-reject messages: Create and manage text messages to send to callers when
rejecting incoming calls. Messages you create here are available from the incoming call
screen when you use the Reject with message option
Outgoing voice call settings: Select whether or not to use Voice over LTE (VoLTE) with
outgoing calls.
Answering and ending calls: Manage settings for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
Device Settings 229
• Automatic answering: Answer incoming calls automatically after two seconds while a
headset or Bluetooth device is connected.
• Pressing the Power key: End calls by pressing the Power key.
Call alerts: Set options for sounds and vibrations to occur during calls.
• Vibrate when answered: The phone vibrates when a call connects to the network.
• Vibrate when call ends: The phone vibrates when the other caller ends the call.
• Call connect tone: The phone plays a tone when the other caller answers a call.
• Call end tone: The phone plays a tone when the other caller ends the call.
• Notify during calls: Notifications for alarms and new messages play during calls. When
disabled, these notifications will be muted during a call.
Ringtones and keypad tones: Choose tones and vibrations to play for incoming calls and
keypad taps.
• Ringtones: Select a ringtone for incoming calls.
• Vibrations: Select a vibration pattern to play for incoming calls when the Vibrate when
ringing option is enabled.
• Vibrate while ringing: Vibrate the phone for incoming calls. The vibration pattern is set
with the Vibrations setting.
• Dialing keypad tone: Play tones for keypad taps.
Identify unsaved numbers: Show information about spam callers on the call screen and in
the Phone log.
More settings: Settings for TTY and Hearing Aids are located in this option.
• TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf, hard of hearing, or who
have speech or language disabilities, to communicate by telephone. Your phone is
compatible with select TTY phones. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY
device will connect using a special cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact your TTY device manufacturer to
purchase the connector cable.
• Hearing aids: Improve the sound quality for use with hearing aids.
• US dialing: Replace “+” with the international access code for your location.
• International dialing: Use the International dialing code to replace “+”.
• DTMF tones: Set the length of Dual-tone Multi-frequency (DTMF) tones which play when
you use the keypad during a call, such as when navigating menus.
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Voicemail settings: Set options for Visual Voicemail. See Visual Voicemail Setup.
S Voice Settings
Configure options for using your voice to interact with your phone.
Tip: you can also access S Voice settings from the S Voice app. From home, tap Apps >
S Voice > Settings .
1. From home, tap Apps > Settings > Applications .
2. Tap S Voice to configure options:
Voice wake-up: Launch S Voice by speaking a wake-up command.
Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via S
Voice using voice commands without unlocking your phone.
Language: Choose a language to use for S Voice.
Voice feedback: Enable spoken feedback when using S Voice.
Auto start speakerphone: When enabled, the speaker is automatically turned on when you
make a call with S Voice.
Home address: Configure your home address.
Erase data: Erase the data you have stored on the server and restore the default S Voice
settings.
Help: View information about using S Voice.
About S Voice: View S Voice version information.
Device Settings 231
Weather Settings
Configure weather settings for use with the lock screen and the Calendar app.
1. From home, tap Apps > Settings > Applications .
2. Tap Weather to configure options:
Unit: Select Celsius or Fahrenheit.
Auto refresh: Choose how often weather information is updated.
Use current location: Use your phone’s current location to get local weather information.
Weather notifications: Receive notifications when there is a chance of rain, snow, or hail.
Calendar: Show weather information in the Calendar app.
Google Settings
Configure Google services.
Device Settings 232
1. From home, tap Apps > Settings > Applications .
2. Tap Google to configure options:
Sign-in & security: Configure how you sign in to your Google Account, device access and
notifications, and connected apps and sites.
Personal info & privacy: Manage your personal information, activity controls, ads settings,
account overview, and control your content.
Account preferences: Configure your Google account language, Google Drive storage,
accounts and services.
Ads: Configure your Google advertising profile.
Connected apps: Configure apps which use your Google account.
Data management: Configure your Google Drive app.
Google Fit: Configure Google Fit apps and devices (not included).
Location: Configure your Google location settings.
Nearby: Use your device’s sensors to connect with nearby devices.
Search & Now: Configure your Google search settings and Google Now settings.
Security: Configure the Android Device Manager and apps security settings.
Set up nearby device: Set up another device using Wi-Fi and Bluetooth.
Smart Lock for Passwords: Configure your saved Google passwords and auto sign-in
settings.
Device Settings 233
Sounds and Vibration Settings
The sounds and vibration settings menu lets you control your phone’s audio and vibration.
Sounds and Vibration Settings Overview
The sounds and vibration settings menu allows you to configure the following options:
Sound Setting
Description
Sound mode
Set the sound mode for the phone.
● Sound: Your phone uses the sounds, vibrations, and volume
levels you have chosen in Sound settings for notifications and
alerts.
● Vibrate: Your phone vibrates for notifications and alerts. This
uses the Vibration intensity you choose in Sound settings.
● Mute: Your phone plays no sounds or vibrations. Onscreen
reminders will still occur.
Vibrate while ringing
Set your device to vibrate in addition to ringing when you receive a call.
Volume
Set volume for ringtones, media, system features, etc.
Vibration intensity
Set the amount of vibration for incoming calls, notifications, and haptic
feedback
Ringtone
Set your ringtones and notification sounds for your phone, apps, keypad,
and other features.
Vibration pattern
Choose from preset vibration patterns or create your own pattern
Notification sound
Choose a sound for notifications, such as for new messages and event
reminders
Do not disturb
Configure the Do not disturb feature to mute calls and alerts at will or on a
schedule, as well as set exceptions.
Touch sounds
Play tones when you touch or tap the screen to make selections.
Screen lock sounds
Play sounds when locking or unlocking the screen.
Emergency tone
Set emergency tones to Alert, Vibrate, or Silent.
Charging sound
Play a sound when a charger is connected.
Device Settings 234
Vibration feedback
Set the phone to vibrate when the Back key or Recent apps key are
tapped, and for other actions
Dialing keypad tone
Play tone when the dialing keypad is tapped.
Keyboard sound
Play a sound when the Samsung keyboard is tapped
Keyboard vibration
Set the phone to vibrate when the Samsung keyboard is tapped
Sound quality and effects
Set sound quality and sound effects for your phone.
Access Sound Settings
1. From home, tap Apps > Settings .
2. Tap Sounds and vibration .
3. Set your sound options.
Your display settings are saved and applied.
Display Settings
Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and
more.
Display Settings Overview
The display settings menu allows you to configure the following options:
Device Settings 235
Display Setting
Description
Brightness
Set the display brightness.
Font
Set a default font and font size.
Icon backgrounds
Display icons with a shaded background to make them stand out on the
Home screen and Apps screen.
Screen timeout
Set a screen timeout duration.
Note: Longer durations discharge the battery more quickly
Smart stay
Set the phone display to stay on for as long as you are looking at it.
Always on display
Choose an image or information to display instead of turning off the
screen.
Night clock
Show a clock on the Edge screen while the main screen is turned off.
Screen mode
Select a screen display mode to optimize it for the content being
displayed.
LED indicator
Light up the LED indicator when charging, voice recording, or receiving
notifications.
Keep screen turned off
Prevent the screen from turning on accidentally while the device is in a
dark place, such as a pocket or bag.
Screensaver
Select a screensaver to be displayed when the device is docked (dock
not included) or while charging.
Access Display Settings
1. From home, tap Apps > Settings .
Device Settings 236
2. Tap Display .
3. Set your display options.
Your display settings are saved and applied.
Edge Screen Settings
Manage the panels that display on the Edge screen, including your own custom panels, and set up night
mode.
For more details on using the Edge screen, see Edge Screen.
To access Edge screen settings:
1. From home, tap Apps > Settings > Edge screen .
Device Settings 237
- or -
Swipe the Edge screen toward the center, and then tap Settings .
The following options are available:
Edge panels: Configure Edge for accessing apps, tasks, and contacts, as well as view news,
sports, and other information on the Edge screen.
Edge feeds: Configure Edge feeds, which display select information and notifications on the
Edge screen when the screen is turned off.
Edge lighting: Set the Edge screen to light up when you receive calls or notifications while
the phone is turned over. If People edge is also turned on, the color of the indicator depends
on your My people settings.
• Quick reply: Tap On/Off to enable this feature, which lets you reject an incoming call
and send a preset message to the caller by placing your finger on the heart rate sensor
and holding it in place for 2 seconds while the device is turned over.
About Edge screen: View the Edge screen version number, check for updates, and view
open source licenses.
Edge Panels
Customize your Edge panels:
1. From home, tap Apps > Settings .
2. Tap Edge screen > Edge panels.
Tap On/Off to enable the feature. The following options are available:
Download: Search for and download more Edge panels from Galaxy Apps.
Reorder: Change the order of the panels by dragging them to the left or right.
Checkbox : Enable or disable each panel.
Panel name: See the name of a panel by tapping the middle of the panel.
Edit (if available): Configure individual panels by tapping.
Edge panel handle settings: Drag Position to change the position of the Edge panel
handle along the edge of the screen, and then configure the following Edge panel handle
settings:
Position: Choose either Right side or Left side to set which side the Edge screen appears
on.
Device Settings 238
Size: Choose the size of the Edge screen handle. It can be Small, Medium, or Large.
Transparency: Drag the slider to adjust the transparency of the Edge screen handle.
3. Tap Back to save changes.
Edge Feeds
Edge feeds display select information and notifications on the Edge screen when the screen is turned off.
To configure the Edge feeds:
1. From home, tap Apps > Settings .
2. Tap Edge screen > Edge feeds.
Tap On/Off to activate the Edge feeds feature.
Download: Search for and download more Edge feeds from Galaxy Apps.
Reorder: Change the order of the panels by dragging them to the left or right.
Checkbox : Enable or disable each feed.
Feed name: See the name of a feed by tapping the middle of the panel.
Edit (if available): Configure a feed.
Edge feed timeout: Configure how long the Edge screen stays on when activated.
3. Tap Back to save changes.
Edge Lighting
Edge lighting and Quick reply are features that activate when your device is turned over (display side
down).
Edge lighting illuminates the Edge screen when a notification is received. If People edge is also on, the
color of the indicator is the one assigned to the contact who is calling or messaging.
To turn on Edge lighting:
1. From home, tap Apps > Settings .
2. Tap Edge screen > Edge lighting.
3. Tap On/Off to turn on the feature.
4. Tap Back to save changes.
Device Settings 239
Quick Reply
Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the
heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller.
To turn on and configure Quick reply:
1. From home, tap Apps > Settings .
2. Tap Edge screen > Edge lighting > Quick reply.
3. Tap On/Off to enable Quick reply.
4. Tap the message to edit the text reply.
5. Tap Back to save changes.
About Edge Screen
You can view the current software version and license information for the Edge screen feature.
1. From home, tap Apps > Settings .
2. Tap Edge screen > About Edge screen.
Advanced Features
Configure features on your device that make it easier to use. For example, you can control certain device
actions by picking up the phone and by touching the screen with the palm of your hand or turning over the
device.
1. From home, tap Apps > Settings .
Device Settings 240
2. Tap Advanced features > Games.
3. Configure the following settings:
Games: Manage useful features while you play games.
• Game Launcher: Automatically arranges all your games in one place.
• Game Tools: When enabled, a button floating over top of your game provides convenient
game features, such as No alerts during game, Minimize and alive, Screenshot, and
Record. Game tools can also access your Contacts, Storage, Microphone, and Camera.
One-handed operation: Adjust the screen size and layout for easy control of your device
with one hand.
Quick launch Camera: Open the Camera by quickly pressing the Home key twice.
Pop-up view gesture: View an app in pop-up view by swiping downwards diagonally from
either corner at the top of the screen while the app is open and shown on the screen.
Smart capture: Capture an image of any scrollable areas of the screen that are currently
hidden, as well as the area that is visible, and crop and share the screenshot immediately.
Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand
across it, from side to side, keeping in contact with the screen.
Direct call: Call the contact whose call log, message, or contact details are currently on the
screen by bringing the device close to your ear.
Smart alert: Set the device to vibrate when you pick it up to notify you about missed calls
and messages.
Easy mute: Mute sounds and video by covering the screen or turning over the device.
Personal Settings 241
Personal Settings
The following topics cover your phone’s personalization settings, including wallpaper, themes, home
screen settings, lock screen and security settings, and more.
Wallpaper
You can change the wallpaper for the Home and lock screens.
Change the Wallpaper
1. From home, tap Apps > Settings > Wallpaper .
2. Tap Home screen to open the drop-down list. Select the screens for which you want to change
the wallpaper.
3. Tap a wallpaper to preview it.
4. Tap Set as wallpaper to set the selected wallpaper for the screen or screens. If you have
selected an image from Gallery, tap Set as wallpaper to apply it as wallpaper.
Your wallpaper is changed.
Note: Tap On/Off next to Wallpaper motion effect to allow the wallpaper to shift slightly as you move the
device, creating a 3D effect.
Themes
Themes are packages of visual content that provide different wallpapers and icons for your phone.
Personal Settings 242
Change the Theme
1. From home, tap Apps > Settings > Themes .
– or –
Touch and hold an empty area on a home screen, and then touch Themes.
2. Tap a theme to view it.
3. To find other themes, tap More themes.
4. To download a theme, tap the theme, and then tap Download.
A Samsung account is required to download additional themes.
5. To apply a theme, tap the theme, and then tap Apply.
Your theme is changed.
Home Screen Settings
Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.
To customize Home screen:
■ From home, tap Apps > Settings > Home screen.
- or -
From home, either touch and hold an empty space on the screen or pinch the screen.
Personal Settings 243
For more information, see Home Screen Basics.
Lock Screen and Security Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen
options, determine whether to show tips for unlocking the phone, and enter your owner information to be
displayed on the lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and
credential storage options.
Lock Screen and Security Overview
The following options are available in the lock screen and security menu (options vary depending on the
screen lock selected):
Setting
Description
Screen lock type
Set your screen lock.
Info and app shortcuts
Select items to show on the lock screen, like a Dual clock, Owner
information, and app shortcuts.
Notifications on lock
screen
Show content and notifications on the lock screen.
Fingerprints
Register your fingerprint on your phone.
Unknown sources
Allow or deny installation of apps from sources other than the Google
Play store app.
Personal Settings 244
Setting
Description
Protect encrypted data
Protect your device by using a screen lock when your device turns on.
Encrypt SD card
Protect your SD card by encrypting its data.
Other security settings
Configure settings for encryption, password visibility, security updates,
credentials, and other security features.
Access Lock Screen and Security Options
■ From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your
fingerprint to unlock the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
● Swipe
● Pattern
● PIN
● Password
● None
Personal Settings 245
● Fingerprints
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password protection). It is also recommended you frequently change
your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type.
The Screen lock settings menu opens.
Use Swipe to Unlock the Screen
■ From the Screen lock type menu, tap Swipe to save the setting.
The screen lock is set.
Use a Screen Unlock Pattern
1. From the Screen lock type menu, tap Pattern.
2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.
The phone records the pattern.
3. Tap Continue.
4. When prompted, draw the screen unlock pattern again, and then tap Confirm.
The screen unlock pattern is saved.
5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock
pattern.
The screen lock is set.
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be
prompted to wait for 30 seconds before you can try again.
Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap
Apps > Settings > Lock Screen and Security > Secure lock settings, and then tap On/Off
next to Make pattern visible to turn it off.
Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen
and Security > Screen lock type.
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Use a Screen Unlock PIN
1. From the Screen lock type menu, tap PIN.
2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.
The screen lock is set
If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock type menu, tap Password.
2. Enter a password with at least 4 characters, including at least one letter, tap Continue, and then
enter your password again to confirm it.
The screen lock is set.
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the screen unlock password (highest security). It is also recommended that you frequently change your
password to ensure the safety of your phone and personal data.
Use a Fingerprint Screen Lock
With a Fingerprint screen lock, swipe your finger over the Home key.
Note: Before using the Fingerprint screen lock option, you will need to register your fingerprint on your
phone.
1. From the Screen lock type menu, tap Fingerprints.
2. Follow the prompts to set up your fingerprints.
Note: Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of
your device. The likelihood of the fingerprint sensor confusing even small areas of two different
fingerprints is very low. But in rare cases, the sensor may recognize a fingerprint that is similar to a
registered fingerprint.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap Screen lock type.
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The Screen lock settings menu opens.
3. Draw your unlock screen pattern, enter your PIN or password, or scan your fingerprint.
4. Tap None.
The screen lock is disabled.
Device Security
Configure security for your phone.
1. From home, tap Apps > Settings > Lock screen and security .
The lock screen and security menu opens.
2. Tap On/Off next to Unknown sources to enable installation of non-Google Play applications.
Warning: Enabling installation of third-party applications can cause your device and personal data to be
more vulnerable to attacks by unknown sources.
3. Tap Protect encrypted data and follow the prompts to encrypt all data on your device.
4. Tap Encrypt SD card and follow the prompts to encrypt all data on your optional memory card
(not included).
5. Tap Other security settings to configure the following options:
Make passwords visible: Display password characters briefly as you type them.
Security policy updates: Automatically or manually check for security policy updates.
Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.
Device administrators: Manage your device administrators and application installation
privileges.
Storage type: Select a storage location for credential contents.
View security certificates: Display certificates in your device’s ROM and other certificates
you have installed.
User certificates: View user certificates.
Install from device storage: Install a new certificate from storage.
Clear credentials: Erase the credential contents from the device and reset the password.
Trust agents: Perform selected actions when trusted devices are connected.
• To view Trust agents, set up a screen lock (Password, PIN, Pattern, or Fingerprint). For
more information, see Screen Lock.
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Pin windows: Pin an app on your device screen, preventing access to other features of your
phone.
Usage data access: View the applications that can access your device’s usage history.
Notification access: View the applications that can access notifications you receive on your
phone.
Do not disturb permission: View which apps have permission to change the Do not disturb
settings.
Privacy and Safety
Privacy and safety features include locating methods and emergency messaging. The following settings
are available.
Privacy and Safety Setting
Description
Location
Select the method used to estimate your location. You can also view the
apps that have requested your location and review their history logs.
App permissions
Control which apps have permission to access and modify information
on your device.
Private mode
Private mode allows you to hide and protect content you want to keep
private. You must configure a security lock to use Private mode.
Report diagnostic info
You can choose to enable reporting of diagnostic info when your phone
experiences technical problems.
Send SOS messages
Enable SOS messages to quickly send an alert to your emergency
contacts by pressing the Power key three times.
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Access Privacy and Safety Settings
■ From home, tap Apps > Settings > Privacy and safety .
The Privacy and safety menu opens.
Location
Some apps, such as Google Maps, may require one or more location services be turned on for full
functionality.
Locating Method
Before using any features that require location assistance, you must enable your device’s location
services.
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1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location is determined:
GPS, Wi-Fi, and mobile networks: Use GPS, Wi-Fi, and mobile networks.
Wi-Fi and mobile networks: Use Wi-Fi and mobile networks (no GPS).
GPS only: Use GPS only.
5. Tap Improve accuracy to use other connections for determining your location:
Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even
when Wi-Fi is turned off.
Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically
through Bluetooth, even when Bluetooth is turned off.
Recent Location Requests
Apps that have requested your location are listed under Recent location requests.
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1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap an entry under Recent location requests to view the app’s settings.
Location Services
Google uses Location History to store and use your device’s most recent location data. Google apps,
such as Google Maps, can use this data to improve your search results based on places that you have
visited.
1. From home, tap Apps > Settings > Privacy and safety .
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2. Tap Location.
3. Tap On/Off to turn on Location services.
4. Tap Google location history and sign in to your Google Account for more options.
App Permissions
Control which apps have permissions to use certain features of your device.
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap App permissions.
3. Tap the following features to see which apps have permission to access them:
Body sensors
Calendar
Camera
Contacts
Location
Microphone
Phone
SMS
Storage
Additional permissions
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4. Tap On/Off next to each app to enable or disable permissions for that feature.
Private Mode
Private mode allows you to hide and protect content you want to keep private using supported apps. You
must configure a security lock to use Private mode.
Activate Private Mode
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Private mode.
3. Tap On/Off to turn on Private mode.
4. Follow the prompts to set security for Private mode.
Report Diagnostic Info
You can choose to enable reporting of diagnostic info when your phone experiences technical problems.
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Enable Report Diagnostic Info
1. From home, tap Apps > Settings > Privacy and safety .
2. Tap Report diagnostic info.
3. Read the consent information and tap Yes to enable.
Send SOS Message
Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key
three times.
Configure SOS Messages
1. From home, tap Apps > Settings > Privacy and safety .
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2. Tap Send SOS messages.
3. Tap On/Off to activate SOS messaging.
4. Read the Terms and conditions and agree in order to activate SOS messaging.
5. Follow the prompts to set up emergency contacts and enable SOS messaging features.
Easy Mode
Easy mode provides a simpler experience using your phone, with a simpler home screen layout and
simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of
your phone, you can turn on Easy mode at any time.
Easy Mode Overview
The following Easy mode options may be configured:
Easy mode Option
Description
Standard mode
Use the standard home screen layout.
Easy mode
Use a simpler home screen layout and straight forward application
interactions. The font size Large will be applied throughout the device.
Enable Easy Mode
1. From home, tap Apps > Settings > Easy mode.
2. Tap Easy mode, and then select the apps you want to use from the Easy applications list.
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3. Tap Done to apply your Easy mode settings.
Return to Standard Mode
You can use the Easy mode Settings menu to return to Standard mode.
1. From home, swipe the screen to the left and tap Settings > Easy mode .
2. Tap Standard mode and then tap Done.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option
Description
Vision
Configure accessibility features for vision.
Hearing
Configure accessibility features for hearing and sounds.
Dexterity and interaction
Configure accessibility features for handling and interactions with the
phone.
Direction lock
Unlock the screen by swiping in a series of directions.
Direct access
Open your accessibility settings by pressing the Home key three times
in quick succession.
Notification reminder
Set the phone to beep or vibrate at set intervals to remind you of any
unread notifications from selected applications.
Answering and ending
calls
Answer calls by pressing the Home key, and end calls by pressing the
Power key.
Single tap mode
Dismiss or snooze alarms, calendar events, and timer alerts, and
answer or reject incoming calls with a single tap.
Manage accessibility
Import and export your accessibility settings, or share them with other
devices.
Services
Configure other accessibility services, if installed.
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Access Accessibility Options
1. From home, tap Apps > Settings > Accessibility .
2. Set available accessibility options.
Your accessibility settings are applied and saved.
Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Vision to configure options:
Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice
Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to
help blind and low-vision users. When Voice Assistant is turned on, you may need to use a
double-tap to select items, because a single tap is used to trigger Voice Assistant.
Voice Assistant help: View tutorials on using Voice Assistant.
Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is
enabled, double-press the Power key to turn it on or off while using your phone.
Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By
default, when you have Voice Assistant turned on, you must double-tap items on the screen
to select them. If you turn on Rapid key input, you can tap and release your finger to select
and item instead of double-tapping.
Speak passwords: The phone reads out characters entered in password fields. Use caution
with this feature, because others near you will be able to hear your passwords.
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Text-to-speech options: Configure options for converting text to speech.
Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power key until you hear a sound or feel a vibration, and then pressing and holding with two
fingers until you hear an audio confirmation.
Voice Label: Write voice recordings to NFC tags to provide information about nearby objects.
Font size: Choose the size of text for your phone’s screens.
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the
background.
High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to
increase the contrast between the keys and the background.
Show button shapes: Show buttons with shaded backgrounds to make them stand out.
Magnifier window: Magnify content shown on the screen.
Magnification gestures: Control zoom and pan options with specific gestures such as triple-
tapping, double pinching, and dragging two fingers across the screen.
Grayscale: Display screens in grayscale instead of color.
Negative colors: Screen colors are reversed.
Color adjustment: Adjusts the color of the screen if you have difficulty reading the screen
because of the color. Follow the prompts to fine-tune screen colors.
Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Hearing to configure options:
Sound detectors: Vibrate when the phone detects a baby crying or doorbell ring.
Flash notification: Flash the camera light when you receive notifications or when alarms
sound. Turn the device over to stop the flashing.
Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are
muted.
Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with
hearing aids.
Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn
the option on or off, and then configure options.
Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the
option on or off, and then configure options like Language, Text size, and Caption style.
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Left/right sound balance: Adjust the sound sent to the left and right when using earphones.
Mono audio: Enable or disable the compression of stereo audio into a single mono audio
stream for use with a single earphone.
Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and
movement.
1. From home, tap Apps > Settings > Accessibility .
2. Tap Dexterity and interaction to configure options:
Universal switch: Use customizable switches to interact with your phone and to select items
on the screen. Set your personal interaction method by connecting external accessories,
tapping the screen, or using the front camera to detect the rotation of your head, the opening
of your mouth, and the blinking of your eyes.
Assistant menu: Assistant menu can improve phone accessibility by providing quick access
to important functions. A shortcut appears on all screens to give you access to the
Assistant menu. Tap Assistant menu to configure options:
• Tap On/Off beside Assistant menu to turn the feature on or off. When you turn on
Assistant menu, Single tap mode is also enabled.
• Dominant hand: Choose whether the Assistant menu displays on the left or right side of
the screen
• Edit: Re-order or remove items from the Assistant menu.
• Assistant plus: When turned on, Assistant plus displays contextual menu options for
some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and
then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or
disable apps to use with Assistant plus.
• Touchpad size: Choose a size for touchpads for use in your phone’s screens.
• Cursor size: Choose the size of cursors, to display on the screen.
• Cursor speed: Choose a speed for cursor blinks.
• Zoom percentage: Set the percentage of zooming in when using Assistant menu.
• Magnifier size: Set the size of magnification when using Assistant menu.
Easy screen turn on: Move your hand over the screen to turn it on when the phone is face
up on a stable surface.
Press and hold delay: Choose how long your phone waits during a touch and hold gesture
on the screen, before continuing with the touch and hold action.
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Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume
key at the same time. When Interaction control is on, you can use motions to control your
phone, and screen timeout is turned on. You can also block areas of the screen from touch
interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key,
etc.) will be turned off, and app notifications will only be shown in the notification panel and
status bar.
Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
1. From home, tap Apps > Settings > Accessibility .
2. Configure additional accessibility options:
Direction lock: Unlock the screen by swiping in a series of directions.
Direct access: Access common accessibility settings from any screen by pressing the Home
key rapidly 3 times in a row.
Notification reminder: Phone beeps at set intervals to remind you of unread notifications.
Answering and ending calls: Select options for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
• Using voice commands: Say “Answer” or “Reject” to answer or reject calls with your
voice.
• Pressing the Power key: End calls by pressing the Power key.
Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,
notifications and alerts, and answer or reject calls.
Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility
settings as a file.
Note: Additional accessibility services you have installed are displayed under the Services heading.
Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.
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Set Up a New Account
1. From home, tap Apps > Settings > Accounts .
2. Tap Add account.
An Add account window appears.
3. Tap an account type and then follow the prompts to add the required account information.
The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps > Settings > Accounts .
2. Tap the account type to see the existing accounts.
The account settings menu appears.
3. View and configure your account settings as desired.
The account options are updated.
Backup and Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google
servers before resetting your phone to the original factory settings. The Factory data reset erases all data
from the phone’s application storage, including:
● Your Samsung account
● Your Google Account
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● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup and Reset Overview
The following options are available in the Back up and reset menu:
Backup and Reset Option
Description
Open Smart Switch
Transfer content from your old device to this device.
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to your Samsung account.
Restore
When reinstalling an application, backed up settings and data will be
restored from your Samsung account.
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to your Google Account.
Backup account
Select the Google Account used to back up data.
Automatic restore
When reinstalling an application, backed up settings and data will be
restored from your Google Account.
Auto restart
Optimize your device by restarting it automatically at set times. The
device only restarts if it is not in use and battery power is more than 30%.
Reset settings
Reset your device to its factory default settings, resetting everything
except the security, language, and account settings. Personal data is not
affected
Reset network settings
Reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network
settings.
Factory data reset
Reset all settings and delete all data on phone.
● Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
● Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
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Access Backup and Reset Options
1. From home, tap Apps > Settings > Backup and Reset .
The Backup and reset menu opens.
2. Set options.
The backup and reset settings are applied and saved.
If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Smart Switch
Transfer content from your old device to this device.
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1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Open smart switch, and then follow the prompts.
Samsung Account
Enable backup of your information to your Samsung account.
1. From home, tap Apps > Settings > Backup and Reset .
2. Configure these options:
Back up my data: Enable back up of your phone log, messages and more through your
Samsung account.
Restore: Use your Samsung account to restore your backup data.
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Google Account
Enable backup of your information to Google servers.
1. From home, tap Apps > Settings > Backup and Reset .
2. Configure these options:
Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to
Google servers.
Backup account: Select a Google Account to be used as your backup account.
Automatic restore: Enable automatic restoration of settings from Google servers. When
enabled, backed-up settings are restored when you reinstall an application.
Auto Restart
Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use
and battery power is more than 30%.
Note: Any unsaved data is lost when the device restarts.
To enable Auto restart:
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1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Auto restart.
3. Tap On/Off to activate Auto restart, and then set the following parameters:
Time: Set the time of day to restart your device.
Days: Select the day of the week to automatically restart your device.
Reset
Restore your device to its default settings.
Reset Settings
You can reset your device to its factory default settings, which resets everything except the security,
language, and account settings. Personal data is not affected.
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1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Reset settings.
3. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Reset network settings.
3. Tap Reset settings, and confirm when prompted.
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Factory Data Reset
You can reset your device to factory defaults, erasing all data from your device.
This action permanently erases ALL data from the device, including Google or other account settings,
system and application data and settings, downloaded applications, as well as your music, photos,
videos, and other files. Any data found on an external SD card is not affected.
Note: When you sign in to a Google Account on your device, Factory Reset Protection is activated. This
protects your device in the event it is lost or stolen. For more information, see Factory Reset Protection.
If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned
on, you must enter the user name and password for a registered Google Account to regain access to the
device. You will not be able to access the device without the correct credentials.
Warning: If you reset your Google Account password, you must wait 72 hours after changing your
password to perform a factory data reset on your device.
Before resetting your device:
1. Verify that the information you want to keep has transferred to your storage area.
2. Log in to your Google Account and confirm your user name and password.
To reset your device:
1. From home, tap Apps > Settings > Backup and Reset .
2. Tap Factory data reset.
3. Tap Reset device and follow the prompts to perform the reset.
4. When the device restarts, follow the prompts to set up your device.
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System Settings
The following topics detail your phone’s system settings options, including language and input, battery,
storage, date and time, and more.
Language and Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting
Description
Language
Set the language for your display and menus.
Default keyboard
Set the default method for entering text.
Samsung keyboard
Set Samsung keyboard options.
Google voice typing
Set options for Google Voice text entry.
Text-to-speech
Set text-to-speech options.
Pointer speed
Set the speed of the pointer for a mouse/trackpad.
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Access Language and Input Setting Options
1. From home, tap Apps > Settings > Language and input .
The Language and input settings menu opens.
2. Set options.
The language and input settings are applied and saved.
Select the Default Language for Your Phone
1. From home, tap Apps > Settings > Language and input .
2. Tap Language.
3. Tap an available language.
Language and Input Options
Some of the language and input options are detailed below.
1. From home, tap Apps > Settings > Language and input .
2. Set options:
Language: Tap a language to assign it.
Default keyboard: Tap an input method to set it as the default.
Samsung keyboard: Configure your keyboard options.
Google voice typing: Configure your options, including language detection.
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Text-to-speech: Tap a settings option and follow the prompts.
Pointer speed: Drag the bar to adjust the speed, and then tap OK.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also display the battery charge remaining as a
percentage on the status bar.
1. From home, tap Apps > Settings > Battery .
2. Tap Battery for options:
Battery usage: View battery usage since the battery was last fully charged.
Power saving mode: Save battery power by limiting your device’s performance, limiting
vibration feedback, and restricting location services and most background data.
Ultra power saving mode: Save battery power by applying a simplified grayscale theme to
your Home screen and limiting the number of usable apps.
Detail: View details on apps that have an abnormal amount of battery usage.
Percentage on status bar: Display the battery charge percentage next to the battery icon on
the Status bar.
Fast cable charging: Charge the battery more quickly.
Power Saving Mode
Save battery power by activating Power saving mode, which reduces or turns off certain features to
decrease battery consumption.
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Turn On Power Saving Mode
1. From home, tap Apps > Settings > Battery .
2. Tap Power saving mode.
3. Tap On/Off to enable Power saving mode.
Power saving mode is activated.
4. Tap Start power saving to enable Power saving mode immediately, or at a selected percentage
of battery power.
Ultra Power Saving Mode
Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the
number of usable apps, turning off mobile data when the screen is off, and turning off connectivity
features such as Wi-Fi and Bluetooth.
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Turn On Ultra Power Saving Mode
1. From home, tap Apps > Settings > Battery .
2. Tap Ultra power saving mode.
3. Tap On/Off to enable Ultra power saving mode.
Ultra power saving mode is activated.
Turn Off Ultra Power Saving Mode
■ From home, tap More > Turn off Ultra power saving mode.
The phone returns to normal power mode.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone.
Storage Settings Overview
The sound settings menu allows you to configure the following options:
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Storage Device
Description
Internal storage
● Total space: View the total space/free space in your phone’s memory.
● Available space: The amount of storage space currently available.
● System memory: The minimum amount of storage space required to run
the system.
● Used space: The amount of storage space currently being used.
● Other: e space used by app data, downloaded files, and Android system
files.
● Cached data: The amount of data currently cached.
● Explore: Launch My Files to view content stored on your device.
SD card
Note: This category is available only if an optional SD card is installed.
● Unmount: Unmount the SD card to safely remove it.
● Format: Delete all data on the SD card.
Access Storage Settings
1. From home, tap Apps > Settings > Storage .
2. View memory usage for the different types of information stored in your phone’s memory. Tap an
item for more information.
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microSD Card
A microSD™ memory card is an optional accessory (not included) that allows you to store images, videos,
music, documents, and other data on your phone.
Important: You can damage a microSD card by improper installation. Please be careful when inserting,
removing, or handling it.
Note: To improve performance and reliability with High-definition video recording and playback, it is
recommended you use a memory card (SD Card) that is both rated as at least a Class 10 and provides a
high read speed.
View microSD Card Memory
Use the following procedure to view memory usage information for an optional installed microSD card
(not included).
■ From home, tap Apps > Settings > Storage .
The total and available memory space will be displayed.
Format a microSD Card
Formatting a microSD card permanently removes all files stored on the card.
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1. From home, tap Apps > Settings > Storage .
2. Tap SD card > Format > Format.
Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please check the contents before you format the card.
Unmount a microSD Card
When you need to remove an optional installed microSD card, you must unmount the card first to prevent
corrupting the data stored on it or damaging the card.
1. From home, tap Apps > Settings > Storage .
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2. Tap SD card > Unmount.
Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Options
Description
Automatic date and time
Set the date, time, and time zone automatically via the connected
wireless network.
Set date
Set the date manually (only available when Automatic date and time
option is disabled).
Set time
Set the time manually (only available when Automatic date and time
option is disabled).
Select time zone
Set the time zone manually (only when Automatic time zone is disabled).
Use 24-hour format
Enable or disable 24-hour time format.
Access Date and Time Options
1. From home, tap Apps > Settings > Date and time .
System Settings 278
2. Set available date and time options.
Your date and time settings are applied and saved.
Help
The Help menu provides tips and guidelines to help you use your phone.
Access Help
1. From home, tap Apps > Settings > Help .
The Help menu and topics appear.
2. Tap on a topic to view its contents.
3. Tap Search to search for a topic.
Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such
as checking the status of an in-service phone.
System Settings 279
1. From home, tap Apps > Settings > Activate this device .
The Self Service menu appears.
2. Follow the prompts to activate your phone or review your summary.
Your phone activates. If already activated on an account, you will see a usage and plan
summary.
System Update
The System Update menu provides settings for keeping your phone up-to-date with the latest software.
Access System Update
■ From home, tap Apps > Settings > System Update .
System Settings 280
The System Update menu appears.
For details about updating your phone, see Update Your Phone.
About Device
The About device menu lets you access important phone information, search for and apply updates, and
view legal and safety information.
About Device Overview
The following About device items may be reviewed or set:
About Device Item
Description
Software version
Check your current software version.
Hardware version
Check your current hardware version.
Status
Check your phone’s status.
● Battery status and level
● SIM card status (network, signal strength, mobile network type,
service state, roaming, mobile network state, and phone number)
● IMEI information (MIN, PRL version, MEID, IMEI, and ICCID)
● IP address
● Wi-Fi MAC address
● Bluetooth address
● Up time
● Device status
Legal information
Review various types of important legal information, including Open
source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.
Device name
Change the name of your device (other devices see this name when
using Mobile hotspot or Bluetooth).
Model number
Check the phone’s model number.
Android version
Check the Android version number.
System Settings 281
About Device Item
Description
Android security patch
level
Check the Android security patch level.
Baseband version
Check the phone’s baseband version.
Kernel version
Check the phone’s kernel version.
Build number
Check the current phone build number.
SE for Android status
Check the phone's SE for Android status.
Security software version
Check the phone's security software version.
KNOX version
Check the current KNOX version.
FCC certification
Check the phone's FCC certification.
RATED
Check the phone's voltage rating.
Battery capacity
Check the phone's battery capacity.
Access About Device Options
1. From home, tap Apps > Settings > About device .
2. Select or view available options.
Your phone information is displayed.
282
Getting Help
The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint
and manage your wireless service.
For Assistance 283
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.
Check Here First
Question: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Question: Operation is unstable after a new application was installed.
Answer: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe
mode, and then tap OK.
• After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before turning the phone on in Safe mode, it is recommended that you back up important
data.
• By powering the phone on in Safe mode, added widgets may be deleted.
Question: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
From home, tap Apps > Settings > Airplane mode .
Answer 4: Is data communication disabled? To check that data communication is enabled:
From home, tap Apps > Settings > Data usage > Mobile data.
Answer 5: Is a disabled access point set? To reset to initial settings:
For Assistance 284
From home, tap Apps > Settings > Mobile networks > Access Point Names >
More > Reset to default.
Question: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Question: Cannot install applications.
Answer: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings . Applications not supported by your phone cannot be
installed.
Question: Cannot unlock screen.
Answer: Power the phone on again. If you are unable to turn the phone off, remove and replace the
Battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Voicemail Passcode
You will create your voicemail passcode when you set up your voicemail. See Voicemail Setup for more
information on your voicemail passcode.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
For Assistance 285
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers, and
more.
From Your Sprint Phone
1. From home, tap Phone > Keypad.
2. Do any of the following:
Tap * 2 ( ), and then tap to access a summary of your Sprint service plan
or get answers to other questions.
Tap * 3 ( ), and then tap to access the “Pay My Bill” section of Sprint
Zone to make a payment.
Tap * 4 ( ), and then tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From home, tap Phone > Keypad, tap 4 1 1 ( ), and then tap .
For Assistance 286
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ From home, tap Phone > Keypad, tap 0 ( ), and then tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.
Copyright Information
©2016 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
WARNING! This product contains chemicals known to the State of California to cause cancer, birth
defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to
30 minutes.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs,
and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public
License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other
open source licenses. To obtain the source code covered under the open source licenses, please visit:
opensource.samsung.com
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE
ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE
PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
For Assistance 287
CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY
YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX,
please refer to: samsung.com/us/knox [030115]
Samsung Electronics America (SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, S Health, S Voice,
Samsung Milk Music, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd.
Note: Screen images are simulated. Appearance of device may vary.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device.
Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of
Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
For Assistance 288
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark
and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps,
Google Music, Google Now, Chrome, Google Hangouts, Picasa, YouTube, and other marks are
trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty
INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration
within 30 calendar days of the first consumer purchase. You may opt out by either sending an
email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-
SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution
Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
Full written terms and detailed information about the warranty and obtaining service are available on the
device at: Settings > About device > Legal Information > Samsung legal or you may access the
online version of the Health/Safety and Warranty guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
Index 289
Index
3-way Calling, 77
4G, 118
About Device, 280
Accessibility Settings, 256
Accessory Port, 7
Accounts
Add new, 261
Manage, 261
Settings, 260
Activation, 17, 278
Advanced Features, 239
Airplane Mode, 30, 198
Alarm, 170
Amazon, 165
Amazon Kindle, 182
Amazon Music, 182
Amazon Photos, 165, 182
Amazon Video, 182
Answer a Call, 62
Application Manager, 216
Apps
Find and install, 36
Request refunds, 37
Uninstall, 38
Update, 37
Apps Settings, 216
Back Key, 5
Backup and Reset, 261
Battery
Power saving mode, 272
Settings, 271
Bluetooth
Connect, 142
Receive information, 144
Send information, 143
Settings, 196
Share pictures and videos, 157
Turn on or off, 140
Bookmark, 122
Brightness, 235
Browser
Bookmark, 122
History, 122
Launch connection, 121
Settings, 121
Tabs, 122
Calculator, 165
Calendar, 166
Add event, 166
Settings, 219, 220, 221
Sync Exchange ActiveSync calendar, 169
View events, 167
Call
Settings, 228
Call Forwarding, 78
Call Log
Make call from, 66
Call Waiting, 76
Caller ID, 75
Calling
International Dialing, 229
US Dialing, 229
Camera, 146
Settings, 160
Take a picture, 148
Viewfinder, 146
Car Kit
Connect, 142
Charger/Accessory Port, 7
Chrome, 123
Clock
Alarm, 170
Stopwatch, 171
Timer, 171
World Clock, 171
Conference Calling, 77
Contacts, 82
Add contact, 82
Delete, 87
Edit, 86
Favorites, 87
Groups, 88
Import, 92
Make call from, 65
Profile sharing, 91
Save a phone number, 84
Settings, 222
Share, 89
View, 84
Data Services, 118
Index 290
Password, 284
Status indicators, 120
User name, 118
Data Usage Settings, 200
Date Settings, 277
Default Applications, 218
Dexterity and Interaction Settings, 259
Drag, 15
Drive (App), 172
DTMF Tones, 229
Easy Mode, 255
Edge Screen, 22
Settings, 236
Editing Text, 32
Email
Add account, 110
Add Exchange ActiveSync account, 111
Delete account, 114
Manage inbox, 115
Send Gmail, 102
Send message, 112
Settings, 223
Setup, 109
Share pictures, 155
View and reply, 113
Emergency Numbers, 60
Enhanced 9-1-1 (E 9-1-1), 61
Enter Text, 30
Exchange ActiveSync
Add account, 111
Features, 116
Extended Home Screen, 46
Facebook, 124
Favorites, 87
Files
Transfer between phone and computer, 134
Finger Scanner
Fingerprint Screen Lock, 246
Flash, 7
Flick, 15
Folders, 56
Galaxy Apps, 182
Gallery, 149
View pictures and videos, 149
Global Roaming Mode, 128
Gmail
Archive threads, 105
Create account, 33
Delete threads, 106
Labels, 105
Mute threads, 106
New messages, 103
Read and reply, 103
Read messages, 104
Report phishing, 106
Report spam, 106
Search, 106
Send message, 102
Share pictures, 155
Switch accounts, 107
Google
Chrome, 123
Create account, 33
Drive, 172
Hangouts, 124
Photos, 176
Search, 172
Settings, 231
Sign in, 35
Google Maps, 175
Google Play
Find and install apps, 36
Help, 39
Store, 36
Google Play Music, 182
Google Search, 172
Google Voice Typing, 32
Configuring, 32
Using, 32
Groups, 88
Hangouts, 124
Headset
Connect, 142
Headset Jack, 7
Hearing Accessibility, 258
Hearing Aids, 229
Help, 278
Home Screen, 45
Add Folders, 56
Add Shortcuts, 55
Add Widgets, 55
Customize, 54
Extended, 46
Hotspot, 138
Settings, 199
Import Contacts, 92
Incoming Call
Answer, 62
Index 291
Reject, 63
Input Settings, 269
Instagram, 126
International Data Roaming, 131
International Dialing, 229
Internet
Settings, 225
Keyboard
Samsung keyboard, 30
Touchscreen, 30
Language Settings, 269
Lock Screen
Settings, 243
Lookout, 173
Maps, 175
Memo, 173
Memory, 274
Memory Card, 275
Messages
Settings, 226
Messaging, 94
Messenger, 126
microSD Card, 275
Format, 275
Unmount, 276
View available memory, 275
Microsoft Excel, 173
Microsoft OneDrive, 174
Microsoft PowerPoint, 174
Microsoft Word, 174
MirrorLink, 208
MMS
Send messages, 95
Mobile Hotspot, 138
Mobile Networks Settings, 202
Multimedia Messaging
Share pictures and videos, 156
Music
Google Play Music, 182
Sprint Music Plus, 186
My Files, 174
Navigation, 175
Google Maps, 175
Nearby Device Scanning, 206
NextRadio, 186
NFC and Payment, 203
Notification Icons, 48
Notification Panel, 49
Notifications, 48
Phone
Dialer, 59
Phone Calls, 59
Answer, 61
Emergency numbers, 60
Using Call Log, 66
Using contacts, 65
Using phone keypad, 59
Phone Layout (illustration), 5
Phone Number
Save to contacts, 84
Phone Status, 280
Phone Update
PRL, 44
Profile, 43
Software, 40
Photos, 176
Pictures
Crop, 152
Rotate, 151
Share via Bluetooth, 157
Share via email, 155
Share via messaging, 156
Take with camera, 148
View, 149
Pinch, 16
Play Music, 182
Play Store, 36
Find and install apps, 36
Plus (+) Code Dialing, 129
Power Off, 13
Power On, 13
Power Saving Mode, 271, 272
Printing, 207
Privacy and Safety, 248
Private Mode, 253
PRL Update, 44
Reject Incoming Call, 63
Report Diagnostic Info, 253
Ringtone, 233
Rotate, 16
S Health, 177
S Voice, 179
Settings, 230, 231
Samsung Gear, 179
Samsung Keyboard, 30
Samsung Milk Music, 186
Samsung Pay, 179
Samsung+, 186
Index 292
Save a Phone Number, 84
Screen Lock, 244
Screen Timeout, 235
Screen Unlock
Motion, 245
Swipe, 245
Screen Unlock Password, 246
Screen Unlock Pattern, 245
Screen Unlock PIN, 246
SD Card, 275
Search
Google, 172
Secure Credential Storage, 209
Security Settings, 243
Settings
Overview, 191
Setup Screens, 18
Share
Contacts, 89
SIM Card, 127
Slide, 15
Smart Manager, 214
SOS Message, 254
Sound Settings, 233
Speaker, 7
Spread, 16
Sprint 411, 285
Sprint Account
Management, 284
Passwords, 284
Sprint Fun & Games, 186
Sprint Music Plus, 186
Sprint Operator Services, 286
Sprint TV & Movies, 188
Sprint Worldwide Wireless Service, 127
Sprint Zone, 188
Status Bar, 46
Status Icons, 47
Stopwatch, 171
Storage
Settings, 273
Swipe, 15
System Update, 279
Tap, 13
Tap and Pay, 204
Tethering, 145
Tethering Settings, 200
Text Editing, 32
Text Entry, 30
Text Messaging
Conversations, 100
Draft messages, 100
Notifications, 100
Send messages, 94
Themes, 241
Time Settings, 277
Timer, 171
Touch, 13
Touch and Hold, 14
Touchscreen
Keyboard, 30
Turn off, 40
Turn on, 40
TTY Mode, 80, 229
Turn Device Off, 13
Turn Device On, 13
Typing, 30
Uber, 181
Ultra Power Saving Mode, 272
US Dialing, 229
Video Camera
Record video, 149
Videos
Record, 149
Share via Bluetooth, 157
Share via messaging, 156
Share via YouTube, 159
View, 149
Vision Accessibility, 257
Visual Voicemail, 69
Listen to multiple messages, 71
Options, 71
Review, 70
Set up, 69
Settings, 72
Voice Typing, 32
Configuring, 32
Using, 32
Voicemail
Display name, 74
Greeting, 73
International, 130
Passcode, 284
Settings, 230
Setup, 68
Volume, 233
Key, 6
VPN, 208
Index 293
Add connection, 210
Connect or disconnect, 211
Prepare for connection, 208
Secure credential storage, 209
Wallpaper, 54
Web
Launch connection, 121
Widgets, 55
Wi-Fi, 135
Settings, 194
Turn on and connect, 136
Wi-Fi Calling, 74
Settings, 193
World Clock, 171
YouTube, 189
Share videos, 159
Zoom, 16

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