Samsung Galaxy J3 (2016) J320 User Manual 6 (Virgin Mobile) Guide VMU SM J320P EN

User Manual: samsung Galaxy J3 6 (Virgin Mobile) - User Guide Free User Guide for Samsung GALAXY Series Mobile Phone, Manual - page2

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User Guide
[UG template version 15b]
[VMU-Samsung-J320-UM-EN-122315-FINAL]
TOC i
Table of Contents
Introduction ................................................................................................................................................... 1
About the User Guide ........................................................................................................................... 1
Get Support from My Account ............................................................................................................... 1
Get Started .................................................................................................................................................... 3
Parts and Functions .............................................................................................................................. 3
Set Up Your Phone ............................................................................................................................... 5
Turn Your Phone On and Off ................................................................................................................ 6
Use the Touchscreen ............................................................................................................................ 8
Activation and Service ........................................................................................................................ 12
Complete the Setup Screens .............................................................................................................. 12
Basic Operations ......................................................................................................................................... 15
Basics .................................................................................................................................................. 15
Home Screen and Applications (Apps) List ................................................................................ 15
Phone Settings Menu .................................................................................................................. 16
Portrait and Landscape Screen Orientation ................................................................................ 16
Capture Screenshots .................................................................................................................. 17
Applications ......................................................................................................................................... 17
Launch Applications .................................................................................................................... 17
Apps List ..................................................................................................................................... 18
Phone Number .................................................................................................................................... 22
Airplane Mode ..................................................................................................................................... 22
Enter Text ............................................................................................................................................ 24
Samsung Keyboard .................................................................................................................... 24
Google Voice Typing ................................................................................................................... 25
Tips for Editing Text .................................................................................................................... 26
Google Account ................................................................................................................................... 26
Create a Google Account ............................................................................................................ 27
Sign In to Your Google Account ................................................................................................. 33
Google Play Store ............................................................................................................................... 37
Find and Install an App ............................................................................................................... 38
Request a Refund for a Paid App ............................................................................................... 39
Update an App ............................................................................................................................ 39
TOC ii
Uninstall an App .......................................................................................................................... 41
Get Help with Google Play .......................................................................................................... 42
Lock and Unlock Your Screen ............................................................................................................ 43
Update Your Phone............................................................................................................................. 45
Update Your Phone Software ..................................................................................................... 45
Update Your Profile ..................................................................................................................... 47
Update Your PRL ........................................................................................................................ 48
Your Phone Interface .................................................................................................................................. 50
Home Screen Basics........................................................................................................................... 50
Home Screen Layout .................................................................................................................. 50
Extended Home Screens ............................................................................................................ 51
Status Bar and Notification Panel ....................................................................................................... 52
Status Bar ................................................................................................................................... 52
Notification Panel ........................................................................................................................ 55
Customize the Home Screen .............................................................................................................. 57
Change the Wallpaper ................................................................................................................ 58
Add Shortcuts to the Home Screen ............................................................................................ 59
Add Widgets to the Home Screen .............................................................................................. 59
Add Folders to the Home Screen ............................................................................................... 60
Phone App .................................................................................................................................................. 62
Place and Answer Calls ...................................................................................................................... 62
Call Using the Phone Dialer ........................................................................................................ 62
Call Emergency Numbers ........................................................................................................... 64
Answer Phone Calls .................................................................................................................... 65
In-Call Screen Layout and Options ............................................................................................. 68
Place a Call from Contacts ......................................................................................................... 69
Call from Call Logs ...................................................................................................................... 71
Optional Services ................................................................................................................................ 73
Voicemail Setup .......................................................................................................................... 74
Visual Voicemail .......................................................................................................................... 74
Set Up Visual Voicemail .............................................................................................................. 75
Review Visual Voicemail ............................................................................................................. 76
Listen to Multiple Voicemail Messages ....................................................................................... 77
Visual Voicemail Options ............................................................................................................ 78
Configure Visual Voicemail Settings ................................ ........................................................... 79
TOC iii
Caller ID Blocking ....................................................................................................................... 82
Call Waiting ................................................................................................................................. 82
Conference Calling ..................................................................................................................... 83
Call Forwarding ........................................................................................................................... 85
Phone Settings ............................................................................................................................ 86
Contacts ...................................................................................................................................................... 91
Contacts Screen Layout ...................................................................................................................... 91
Add a Contact ..................................................................................................................................... 92
View Contacts ..................................................................................................................................... 96
Edit a Contact ...................................................................................................................................... 97
Delete a Contact ................................................................................................................................. 99
Share a Contact ................................................................................................................................ 100
Import Contacts ................................................................................................................................. 101
Back Up Contacts ............................................................................................................................. 103
Contacts Settings .............................................................................................................................. 104
Messaging and Internet ............................................................................................................................. 106
Text and Multimedia Messaging ....................................................................................................... 106
Send a Text Message ............................................................................................................... 106
Send a Multimedia Message (MMS) ......................................................................................... 107
Save and Resume a Draft Message ......................................................................................... 110
New Messages Notification ....................................................................................................... 111
Manage Message Conversations ............................................................................................. 111
Messages Settings .................................................................................................................... 114
Gmail ................................................................................................................................................. 116
Create and Send a Gmail Message .......................................................................................... 116
Check Received Gmail Messages ............................................................................................ 118
Use Gmail Labels ...................................................................................................................... 120
Archive Gmail Threads ............................................................................................................. 121
Mute Gmail Threads ................................................................................................................. 122
Delete Gmail Threads ............................................................................................................... 123
Search Gmail Messages ........................................................................................................... 124
Report Spam Gmail .................................................................................................................. 125
Add Another Google (Gmail) Account ...................................................................................... 126
Switching Between Gmail Accounts ......................................................................................... 128
Gmail Settings ........................................................................................................................... 130
TOC iv
Email ................................................................................................................................................. 131
Set Up an Email Account .......................................................................................................... 131
Add an Email Account ............................................................................................................... 132
Add an Exchange ActiveSync Account ..................................................................................... 135
Compose and Send Email ........................................................................................................ 137
Open Email Messages .............................................................................................................. 139
Delete an Email Account ........................................................................................................... 141
Manage Your Email Inbox ......................................................................................................... 143
Exchange ActiveSync Email Features ...................................................................................... 144
Email Settings ........................................................................................................................... 146
Browser ............................................................................................................................................. 149
Use the Browser ....................................................................................................................... 150
Add a Bookmark ....................................................................................................................... 150
View Browser History ................................................................................................................ 152
Open New Browser Tab ............................................................................................................ 153
Browser Settings ....................................................................................................................... 155
Chrome Browser ............................................................................................................................... 156
Camera and Video .................................................................................................................................... 158
Camera Overview ............................................................................................................................. 158
Take Pictures and Record Videos .................................................................................................... 159
Take a Picture ........................................................................................................................... 159
Record Videos .......................................................................................................................... 160
Shooting Modes ........................................................................................................................ 161
View Pictures and Videos Using Gallery .......................................................................................... 162
Edit Pictures ...................................................................................................................................... 166
Rotate a Picture ........................................................................................................................ 166
Crop a Picture ........................................................................................................................... 167
Photo Editor .............................................................................................................................. 169
Collage ...................................................................................................................................... 170
Share Pictures and Videos ............................................................................................................... 172
Send Pictures or Videos by Email or Gmail .............................................................................. 173
Send a Picture or Video by Multimedia Message ..................................................................... 174
Send Pictures or Videos Using Bluetooth ................................................................................. 176
Share Videos on YouTube ........................................................................................................ 177
Camera Options and Settings ........................................................................................................... 178
TOC v
Switch Cameras ........................................................................................................................ 178
Set Camera Options ................................................................................................................. 179
Apps and Features .................................................................................................................................... 181
Calculator .......................................................................................................................................... 181
Calendar ............................................................................................................................................ 182
Add an Event to the Calendar ................................................................................................... 183
View Calendar Events ............................................................................................................... 185
Share Calendar Events ............................................................................................................. 186
Sync Calendars ......................................................................................................................... 188
Synchronize an Exchange ActiveSync Calendar ...................................................................... 190
Calendar Settings ..................................................................................................................... 190
CallWatch .......................................................................................................................................... 192
Clock ................................................................................................................................................. 192
Set Alarms ................................................................................................................................. 194
World Clock ............................................................................................................................... 195
Stopwatch ................................................................................................................................. 196
Timer ......................................................................................................................................... 197
Facebook .......................................................................................................................................... 197
Gadget Guardian ............................................................................................................................... 198
Galaxy Apps ...................................................................................................................................... 198
Gallery ............................................................................................................................................... 198
Google Hangouts .............................................................................................................................. 200
Google Maps ..................................................................................................................................... 201
Google Play Movies & TV ................................................................................................................. 203
Google Play Music ............................................................................................................................ 204
Google Search .................................................................................................................................. 206
Use Google Search ................................................................................................................... 207
Use Google Voice Search ......................................................................................................... 208
Instagram .......................................................................................................................................... 209
Memo ................................................................................................................................................ 209
Messaging Plus ................................................................................................................................. 210
Messenger ........................................................................................................................................ 210
Microsoft Excel .................................................................................................................................. 211
Microsoft OneDrive ........................................................................................................................... 211
Microsoft OneNote ............................................................................................................................ 211
TOC vi
Microsoft PowerPoint ........................................................................................................................ 211
Microsoft Word .................................................................................................................................. 211
My Files ............................................................................................................................................. 212
NextRadio ......................................................................................................................................... 212
Pages Manager ................................................................................................................................. 212
Samsung Milk Music ......................................................................................................................... 213
Uber .................................................................................................................................................. 213
Video ................................................................................................................................................. 213
Voice Recorder ................................................................................................................................. 214
YouTube ............................................................................................................................................ 216
Connectivity ............................................................................................................................................... 218
Transfer Files Between Your Phone and a Computer ...................................................................... 218
Wi-Fi .................................................................................................................................................. 219
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 220
Wi-Fi Settings ............................................................................................................................ 221
Disconnect Wi-Fi ....................................................................................................................... 223
Wi-Fi Direct ............................................................................................................................... 224
Bluetooth ........................................................................................................................................... 226
Bluetooth Information ................................................................................................................ 226
Enable Bluetooth ....................................................................................................................... 226
Pair Bluetooth Devices .............................................................................................................. 228
Connect to a Paired Bluetooth Device ...................................................................................... 230
Share Information Using Bluetooth ........................................................................................... 231
Receiving Data Using Bluetooth ............................................................................................... 233
Settings ..................................................................................................................................................... 235
Basic Settings ................................................................................................................................... 235
Wi-Fi Settings Menu .......................................................................................................................... 238
Bluetooth Settings ............................................................................................................................. 241
Hotspot Settings ................................................................................................................................ 242
Airplane Mode ................................................................................................................................... 246
Data Usage Settings ......................................................................................................................... 247
Mobile Networks Settings ................................................................................................................. 249
More Connection Settings ................................................................................................................. 249
Tethering Settings ..................................................................................................................... 250
Printing ...................................................................................................................................... 251
TOC vii
Virtual Private Networks (VPN) ................................................................................................. 255
Default Messaging App Settings ............................................................................................... 261
Sounds and Notifications Settings .................................................................................................... 262
Sound Mode .............................................................................................................................. 263
Volume ...................................................................................................................................... 264
Ringtones and Sounds .............................................................................................................. 265
Vibrations .................................................................................................................................. 267
Sound Quality and Effects ........................................................................................................ 268
Notifications............................................................................................................................... 269
Display Settings ................................................................................................................................ 270
Motions and Gestures ....................................................................................................................... 272
Applications Settings ......................................................................................................................... 272
Application Manager ................................................................................................................. 272
Default Applications .................................................................................................................. 274
Wallpaper .......................................................................................................................................... 275
Themes ............................................................................................................................................. 276
Lock Screen and Security Settings ................................................................................................... 277
Lock Screen and Security Overview ......................................................................................... 277
Screen Lock .............................................................................................................................. 278
Disable the Screen Lock ........................................................................................................... 286
Device Security ......................................................................................................................... 287
Privacy .............................................................................................................................................. 289
Location Settings ...................................................................................................................... 290
Report Diagnostic Info .............................................................................................................. 293
Easy Mode ........................................................................................................................................ 294
Accessibility Settings......................................................................................................................... 297
Vision Accessibility Settings ...................................................................................................... 298
Hearing Accessibility Settings ................................................................................................... 300
Dexterity and Interaction Settings ............................................................................................. 301
Configure Other Accessibility Settings ...................................................................................... 303
Add Accounts .................................................................................................................................... 304
Backup and Reset ............................................................................................................................. 306
Factory Data Reset ................................................................................................................... 308
Language and Input Settings ............................................................................................................ 311
Battery Settings ................................................................................................................................. 314
TOC viii
Power Saving Mode .................................................................................................................. 315
Ultra Power Saving Mode ......................................................................................................... 317
Storage Settings ................................................................................................................................ 318
microSD Card ........................................................................................................................... 319
Date and Time Settings .................................................................................................................... 321
Activate This Device .......................................................................................................................... 322
System Update .................................................................................................................................. 323
About Device ..................................................................................................................................... 324
For Assistance .......................................................................................................................................... 327
Virgin Mobile Account Information and Help ..................................................................................... 327
Manage Your Account .............................................................................................................. 327
Top-Up Your Account ............................................................................................................... 327
Samsung KNOX ................................................................................................................................ 328
Legal Information .............................................................................................................................. 328
Disclaimer of Warranties; Exclusion of Liability ........................................................................ 329
Intellectual Property .................................................................................................................. 329
Copyright Information ................................................................................................................ 330
Index .......................................................................................................................................................... 331
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung Galaxy® J3 (2016). The following topics explain how best to
use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and may differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”
Get Support from My Account
Access support for your phone and service through the preloaded My account app.
Introduction 2
From home, tap Apps > My Account . 1.
From the My account main page, tap Support. 2.
Tap a topic to view its contents. 3.
Get Started 3
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Front View
Part Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Get Started 4
Part
Description
Power/Lock key
Turn the phone or screen on or off, enable Airplane mode, or Restart
the phone.
Back key
Return you to the previous screen, or close a dialog box, options
menu, the notification panel, or the keyboard.
Home key
Returns you to the home screen.
Recent Apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
Rear View
Get Started 5
Part Description
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Caution! Inserting an accessory into the incorrect jack may damage the phone.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Note: It is recommended you fully charge the battery before using your device for the first time.
Install the battery. 1.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on the
phone, and gently press the battery into place.
Insert an optional SD card, see microSD card for more information.
Replace the back cover, making sure all the tabs are secure and that there are no gaps
around the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Get Started 6
Plug the USB cable into the USB charger/accessory port on the bottom of the phone. 2.
Plug the other end of the USB cable into the charging head, and then plug the charging head into
an electrical outlet to charge your battery. Fully charging a battery may take several hours.
3.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Caution: Use only Samsung-approved charging devices and batteries. Samsung accessories are
designed to maximize battery life. Using other accessories may invalidate your warranty and may cause
damage.
Caution: Failure to unplug the wall charger before you remove the battery may cause damage to the
device.
Press and hold the Power/Lock key to turn the phone on. 4.
If your phone is activated, it will turn on, search for network service, and begin the setup
application.
If your phone is not yet activated, see Activation and Service for more information. 5.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Get Started 7
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
Press and hold the Power/Lock key to open the phone options menu. 1.
Get Started 8
Tap Power off > Power off to turn the phone off. 2.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: If your device is not responding, press and hold both the Power/Lock key and Volume down key
simultaneously for more than seven seconds to restart the device.
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the keyboard, select items such as application and settings icons, or press
buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started 9
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started 10
Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text for more details.
Get Started 11
Note: Auto rotate must be enabled for the screen orientation to automatically change. To enable screen
rotation, slide your finger down from the status bar to display the notification panel, and then tap Auto
rotate to enable the option.
Pinch and Spread
Pinch the screen by moving two fingers inward to zoom out, or spread by moving two fingers outward to
zoom in.
Get Started 12
Activation and Service
Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s
serial numbers (MEID and ICC ID). These numbers can be found on the phone's packaging.
For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
From your computer, visit virginmobileusa.com and click Activate. 1.
Choose an activation option and click Next. Then enter your zip code and click Next. 2.
When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
3.
Follow the prompts to choose your plan and select a payment method. 4.
Follow the activation instructions below and you will be able to start using your phone. 5.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one,
be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is
complete, turn on the new device and the programming information will be pushed to your device
automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device .
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Virgin Mobile account.
At the Welcome screen, choose options, and then tap to begin setup: 1.
Language: Choose the default language for your phone’s operation.
Accessibility: Configure settings to improve the accessibility of your phone’s features if you
are visually impaired or hard of hearing.
Emergency call: Make an emergency call.
Get Started 13
Follow the prompts to complete setup for each topic. Tap Next, or the right arrow, to move
through the steps. You can skip options to continue to the next one. During setup, you may see
the following options:
2.
Note: Screens may vary based on the activation status of your phone.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection
to the wireless network.
Terms and conditions: Read the End User License Agreement (EULA) and then tap Agree
to confirm that you understand and agree to the terms and conditions. If you do not agree to
the EULA, you cannot continue with setup.
• If you consent to provide diagnostic and usage data to Samsung, tap the check box.
Hands Free Activation: Automatically connect to the network and set up voice and data
services.
• After Hands Free Activation completes, tap OK to continue.
• You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.
Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or
sign up for a new Google Account right from your phone. You can also skip signing in to your
Google Account, or sign in later.
• To sign in to an existing Google Account, you will need your account name (Gmail
address) and password.
• For both new and existing accounts, you will need to review and accept the Terms of
Service and Privacy Policy by tapping Accept when prompted.
Date & time: Configure your time zone, date, and time, if necessary.
Name: Enter your First and Last name, to personalize Google features and apps.
Protect your phone: Set up a screen lock to prevent others from using the phone without
your permission.
Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.
Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
• To sign in to or set up a Samsung account, you will have to review and agree to the
Terms and Conditions by tapping Agree when prompted.
Easy mode: Easy mode offers a simpler home screen layout, with larger text and icons. Tap
ON/OFF to turn on Easy mode. You can also choose Easy mode from Settings at any time.
Get Started 14
Tap Finish to complete setup. 3.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play store app, you must link your phone to a Google Account.
Basic Operations 15
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
From any screen, press the Home key to display the home screen. 1.
Tap Apps to display the apps list. 2.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, keys, and other items to open or activate the assigned function.
■ Tap the Back key to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
Basic Operations 16
■ Tap the Recent Apps key to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the notification panel down and tap Settings .
The Settings menu displays.
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Basic Operations 17
Turn Screen Rotation On or Off
Open the notification panel by dragging down from the top of the screen. 1.
Tap Screen rotation to turn the option on or off. 2.
You may need to scroll left or right to see the Auto rotate option.
If the Screen rotation option is not available, tap Edit to display the full options list.
Not all screens will adjust for landscape orientation.
Capture Screenshots
You can use your phone’s Power/Lock key and Home key to capture screenshots.
■ Press and hold the Power/Lock key and Home key at the same time to capture a screenshot of
the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
Basic Operations 18
From home, tap Apps . 1.
The apps list opens.
Tap an app icon to launch the corresponding application. 2.
The application opens.
Tip: Swipe left to view additional apps list screens. Some apps may reside within folders in the apps list;
to open these, tap the folder and then tap the app icon.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App Function/Service
Calculator
Perform basic and advanced mathematical calculations.
Calendar
Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.
CallWatch
Receive alerts in real-time of suspicious and unwanted incoming calls
and text messages.
Camera
Take pictures and record videos using the front and rear cameras.
Chrome
Browse the Internet using Google’s Chrome Web browser.
Basic Operations 19
App
Function/Service
Clock
Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.
Contacts
Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook friends.
Drive
Store, sync, and access your data across multiple devices with Google
Drive’s cloud storage. Located in the Google folder in the apps list.
Email
Send and receive email from a variety of email service providers.
Facebook
Keep up with friends and family with the Facebook app. Share updates,
photos, and videos, as well as text, chat, and play games.
Gadget Guardian
Keep your device and personal data safe and secure.
Galaxy Apps
Discover apps designed exclusively for your Galaxy device.
Gallery
View and edit pictures and watch videos that you have taken with your
phone’s camera or downloaded.
Gmail
Send and receive messages using Google’s Gmail service. Located in
the Google folder in the apps list.
Google
Search the Internet using the Google app. Located in the Google folder in
the apps list.
Google Settings
Use Google Settings to manage your Google apps and account settings.
Located in the Google folder in the apps list.
Hangouts
Instant message with your friends and family using Google Hangouts.
Located in the Google folder in the apps list.
Instagram
Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends.
Internet
Browse the Internet using a full-featured browser.
Maps
Use Google Maps to determine your current location with or without GPS,
get driving and transit directions, and find phone numbers and addresses
for local businesses.
Basic Operations 20
App
Function/Service
Memo
Organize your life by creating, editing, and managing memos. Located in
the Tools folder in the apps list.
Messages
Send and receive text and multimedia messages.
Messaging Plus
Messaging Plus provides high quality video calling, group chat, and
media sharing along with easy registration, a full emoji keyboard, and
other convenient features.
Messenger
Instantly reach your friends and family with Facebook Messenger.
Microsoft Excel
Create and share spreadsheets quickly and easily with Microsoft Excel.
Located in the Microsoft Apps folder in the apps list.
Microsoft OneDrive
OneDrive gives you free online storage for all your personal files so you
can get to them from your Android device, computer, and any other
devices you use. Located in the Microsoft Apps folder in the apps list.
Microsoft OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or
review and edit shared OneNote notebooks using OneDrive. Located in
the Microsoft Apps folder in the apps list.
Microsoft PowerPoint
Create and share presentations quickly and easily with Microsoft
PowerPoint. Located in the Microsoft Apps folder in the apps list.
Microsoft Word
Create and share word processing documents quickly and easily with
Microsoft Word. Located in the Microsoft Apps folder in the apps list.
My Files
Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location. Located in the Tools folder in the
apps list.
NextRadio
Listen to your favorite local radio stations with NextRadio – FM radio on
your smartphone. Tune in to any FM frequency in your area and listen to
the radio without the buffering and cost of streaming music.
Pages Manager
Manage up to 50 social media pages from your smartphone or tablet with
the Pages Manager app. You can check page activity, share with your
audience and see insights.
Phone
Make and receive phone calls.
Photos
View photos and videos on your phone, and sync them with your
Google+ account. Located in the Google folder in the apps list.
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App
Function/Service
Play Movies & TV
Use Google Play Movies & TV to watch movies and TV shows purchased
on Google Play. You can stream instantly on your Android phone or
download so you can watch from anywhere, even when you are not
connected. Located in the Google folder in the apps list.
Play Music
Use the Google Play Music app to browse, shop, and play back songs
purchased from Google Play as well as songs you have loaded from your
own music library.
Play Store
Use the Google Play store app to find new Android apps, games, movies,
music, and books for your phone. Choose from a wide variety of free and
paid apps ranging from productivity apps to games.
Samsung Milk Music
Samsung Milk Music is a streaming radio service that offers a simple way
to find the music that is right for you. With a library of over 13 million
songs and 200+ stations, the interactive dial makes it easy to skim
through stations, to find the perfect soundtrack for the moment.
Settings
Configure settings and options on your phone.
Uber
Search and find transportation service using the Uber app. Request a ride
and get picked up within minutes.
Video
View videos on your phone.
Voice Recorder
Record voice memos and share them with others. Located in the Tools
folder in the apps list.
Voice Search
Search the Internet and your phone using voice commands. Located in
the Google folder in the apps list.
Voicemail
Use Visual Voicemail for a quick and easy way to access your voicemail.
Now you can find exactly the message you are looking for without having
to listen to every voicemail message first.
YouTube
Access the YouTube video sharing website on which users can upload
and share videos. The site is used to display a wide variety of user-
generated video content, including movie clips, TV clips, and music
videos, as well as video content such as video blogging, informational
shorts, and other original videos.
Note: Available apps are subject to change.
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Phone Number
Follow the instructions below to display your phone’s wireless phone number.
From home, tap Apps > Settings > About device . 1.
Tap Status > Sim card status. 2.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that do not require a signal or data.
Basic Operations 23
To turn on Airplane mode:
Press and hold the Power/Lock key to display the device options menu. 1.
Tap Airplane mode > Turn on to turn Airplane mode on. 2.
Your phone is now in Airplane mode. An Airplane mode icon displays on the status bar.
Tip: You can also turn on Airplane mode through the notification panel. Drag the status bar down to
reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
> Turn on to turn Airplane mode on.
To turn off Airplane mode:
Press and hold the Power/Lock key to display the device options menu. 1.
Tap Airplane mode. 2.
Your phone’s wireless connection features are now restored.
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Tip: You can also turn off Airplane mode through the notification panel. Slide the status bar down to
reveal the notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane mode off.
Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.
Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you
tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Google
voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Note: Depending on which app you are using (Messages, Email, and more), the keyboard appearance
may differ.
Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download at the Google Play store. See Google Play Store.
From Settings:
■ From home, tap Apps > Settings > Language and input > Default keyboard, and
then choose Samsung keyboard.
While entering text:
While entering text, drag down from the top of the screen to open the notification panel. 1.
Tap Select keyboard, and then choose Samsung keyboard. 2.
Basic Operations 25
Use Samsung Keyboard to Enter Text
■ Tap keys to enter text. While entering text, use the following options:
If you make a mistake, tap to delete incorrect characters. Touch and hold to delete a
whole word or field.
Tap to change the case of the text (the arrow will turn blue). Tap twice to switch to
all capitals (the key will turn blue).
Tap to switch to a symbols keyboard. There are two symbol keyboards; to switch
between them, tap or .
Tap to switch to Google voice typing to enter text by speaking. See Google Voice Typing.
Touch and hold to open an options menu. Select from the following options:
•
Google voice typing to switch to Google voice typing.
• Emoticon to display a list of emoticons.
• Settings to view the Samsung keyboard settings menu.
If you have more than one language selected in Samsung keyboard settings, you can swipe
your finger over to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input > Samsung keyboard.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
1. While entering text, drag down from the top of the screen to open the notification panel, and then
tap Select keyboard > Google voice typing.
– or –
Tap on the Samsung keyboard.
– or –
Basic Operations 26
Touch and hold on the Samsung keyboard, and then tap .
Speak into the microphone and watch your text being entered. 2.
If the text is incorrect, tap Delete . 3.
4. Once you have completed entering your text, tap . The keyboard will reappear.
Note: You can assign a new language to Google voice typing. Tap > Languages and tap a language
to select it.
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input > Google voice typing.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■ Touch and hold text to highlight it, and then select from the following options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Dictionary: Access your personal dictionary.
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Basic Operations 27
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
From a computer, launch a Web browser and navigate to google.com. 1.
On the main page, click Sign in. 2.
Click Add account > Create an account, and then follow the prompts to create your free
account.
3.
Look for an email from Google in the email inbox you provided, and respond to the email to
confirm and activate your new account.
4.
Create a Google Account Using Your Phone
From home, tap Apps > Settings > Accounts . 1.
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Tap Add account. 2.
Tap Google > Or create a new account. 3.
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Enter your First name and Last name, and then tap Next. 4.
Enter a desired Username, and then tap Next. 5.
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When prompted, enter and re-type a password. Then tap Next. 6.
Enter a valid phone number to help you recover your Google Account and password if you ever
forget it, and then tap Next. To skip this step, tap Skip.
7.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap I
agree.
8.
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Your phone connects with the Google servers and displays your account information. Tap Next. 9.
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Configure your Google data backup and communication, and then tap Next. 10.
If desired, you can set up payment options for purchases through the Google Play store, and then
tap Next.
11.
You are signed in to your new Google Account.
Basic Operations 33
Your Google Account is listed in Apps > Settings > Accounts .
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
From home, tap Apps > Settings > Accounts . 1.
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Tap Add account. 2.
Tap Google. 3.
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Tap Enter your email, enter your Gmail address, and then tap Next. 4.
Enter your password and tap Next. 5.
Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap
Accept.
6.
Basic Operations 36
Configure your Google data backup and communication, and then tap Next. 7.
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Set up payment information for use in the Google Play store, and then tap Next. 8.
You are now signed in to your Google Account, and your phone will start synchronizing with
your Google Account.
Your Google Account is listed in Apps > Settings > Accounts .
Note: Depending on your Google Account history, you may see a Get your apps & data screen instead
of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either
case.
Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
Basic Operations 38
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Virgin Mobile is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, and more) or resulting malfunctions
(viruses, and more).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, do not use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
From home, tap Apps > Play Store .
1.
When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap Accept to continue.
2.
Browse through the categories (Apps & Games or Entertainment), find an item you are
interested in, and tap the name.
3.
Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap the Google Play search field, enter the name or type of app you are
looking for, and then tap on the keyboard.
Tap an app to read a description about the app and user reviews. 4.
Tap Install (for free applications) or the price (for paid applications). 5.
Note: If you did not set up a payment option during phone setup or when adding your Google Account,
you will be prompted to add a payment method when making a purchase from Google Play.
The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.
6.
Basic Operations 39
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Virgin Mobile is not responsible for any disadvantage resulting for
user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card or other payment method is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you cannot request a refund a second time.
From home, tap Apps > Play Store . 1.
Tap Menu > My apps. 2.
Tap the app to uninstall for a refund. The details screen for the app opens. 3.
Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled. 4.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.
Update an App Directly
From home, tap Apps > Play Store . 1.
Basic Operations 40
Tap Menu > My apps. 2.
Tap the app you want to update, and then tap Update > Accept. 3.
The app update is downloaded and installed.
Set Automatic App Updates
From home, tap Apps > Play Store . 1.
Basic Operations 41
Tap Menu > My apps. 2.
Tap the app you want to set for auto-update, and then tap More options > Auto-update. 3.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from the Google Play store.
From home, tap Apps > Play Store . 1.
Basic Operations 42
Tap Menu > My apps. 2.
On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. 3.
The app is uninstalled and removed from your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
From home, tap Apps > Play Store . 1.
Basic Operations 43
Tap Menu > Help & Feedback. 2.
Your phone will display the Google Play store Help page, where you will find comprehensive,
categorized information about Google Play. Tap Browse all articles to browse the full help
menu, or tap Search help to search for specific topics.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
Basic Operations 44
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
To turn the screen on, press the Power/Lock key. 1.
The lock screen appears.
Swipe your finger across the screen to unlock it.
2.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw a pattern, enter a password, or
enter a PIN. See Screen Lock.
Basic Operations 45
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System Update menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Update option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, and more). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
From home, tap Apps > Settings > Accounts > Google > [your account]. 1.
Tap ON/OFF to enable backup of each item. 2.
Tap More > Sync now to sync your Google Account information. 3.
To back up your Exchange Mail information:
From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync. 1.
Tap ON/OFF to enable backup of each option (Calendar, Contacts, Email, Tasks). 2.
Tap More > Sync now to sync your Microsoft Exchange ActiveSync information. 3.
Your Google app purchases are saved remotely and can be re-installed after the update is applied. To
restore your Google apps following the update:
From home, tap Apps > Play Store . 1.
Tap Menu > My apps > All tab. 2.
Basic Operations 46
Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
3.
Follow the prompts. 4.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
■ From home, tap Apps > Settings > System Update > Update now.
Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software update.
– or –
Locate the System Update Available icon in notifications. 1.
Slide the status bar down. 2.
to open the System Updates screen. 3. Tap
Tap Download and follow the prompts. The downloading icon appears within the status bar to
indicate the phone is downloading the necessary files.
4.
Follow the prompts to install the update and restart your phone. 5.
Basic Operations 47
Confirm Your Current Phone Software
From home, tap Apps > Settings > About device . 1.
Locate the Software version read-only field. 2.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
Basic Operations 48
From home, tap Apps > Settings > System Update > Update Profile. 1.
Follow the prompts. 2.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
From home, tap Apps > Settings > System Update > Update PRL. 1.
Basic Operations 49
Follow the prompts. 2.
The phone will download and install the PRL update and you will see a confirmation when
complete.
Your Phone Interface 50
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item Description
Status area
The status area of the status bar (on the right) displays phone and
service status information such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time.
Your Phone Interface 51
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on
the right side) and notifications (on the left side).
Widget
Widgets are self-contained apps that reside on your phone’s home
screen.
Application icons
Application icons are shortcuts to favorite applications. You can add
and remove these shortcuts as you wish.
Applications (apps) list
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same
location on all of your phone’s home screens. These are customizable
except for the Applications (Apps) shortcut, which remains static.
Notification area
The notification area of the status bar (on the left) displays notifications
for incoming messages, missed calls, application updates, and more.
Note: The indicator above the primary shortcuts lets you know your current screen position.
Tip: Press the Home key to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Press the Home key to display the main home screen and then drag
across the screen to move from the main screen to an extended screen.
● Swipe left or right to go to an extended home screen.
● While on an extended screen, press the Home key to return to the main home screen.
Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home
screens.
Touch and hold an empty area on a home screen. 1.
Your Phone Interface 52
Scroll through the thumbnail screens to the right until you see a blank screen with a + sign. 2.
to add the screen. 3. Tap
A new blank home screen will be added to the far right of your screens.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the Quick settings menu,
tap the status bar and drag it down.
Your Phone Interface 53
Status Bar Layout
Main Status Icons
Icon Status
Bluetooth active:
GPS active:
Wi-Fi active:
Downloading:
Mute mode:
Vibrate mode:
Speakerphone:
Network (strength):
Network (roaming):
3G data service:
Bluetooth is active.
GPS is active.
Wi-Fi is active.
A download is in progress.
Mute mode is activated.
Vibrate mode is activated.
Speakerphone is activated.
Network is at full signal.
A roaming network is currently being used.
The device is connected to a 3G wireless network.
Your Phone Interface 54
Icon
Status
4G LTE:
Airplane mode:
Sync active:
Battery (charging):
Battery (full charge):
The device is connected to a 4G LTE wireless network.
Airplane mode is enabled.
Accounts are being synced.
The battery is charging.
The battery is fully charged.
Main Notification Icons
Icon Notification
Missed call:
Call on hold:
New voicemail:
New email:
New Gmail:
New text or MMS message:
New Hangout message:
Event:
USB connection:
Alarm:
Warning:
Update available:
Update downloading:
A call has been missed.
A call is on hold.
New voicemail is available.
New email has arrived.
New Gmail has arrived.
New text or MMS messages have arrived.
A new Hangout message has arrived.
An event is upcoming.
A USB connection is active.
An alarm is upcoming.
A system alert has occurred.
An update is available.
An update is currently downloading.
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Icon Notification
Update successful:
Keyboard active:
More notifications available:
An update has installed successfully.
A keyboard is active.
Additional notifications are available. Drag down to view.
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the Quick settings menu, and more.
Open the Notification Panel
■ Slide the status bar down. Slide your finger down from the top of the screen.
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap the Back key to close the notification panel.
Your Phone Interface 56
Notification Panel Layout
The notification panel gives you access to notifications, Settings, and the Quick settings menu.
Notification Panel Quick Settings
The Quick settings list at the top of the notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick settings list.
From a home screen, drag the status bar down to display the notification panel. 1.
Your Phone Interface 57
Tap Edit to display the Quick settings panel options. 2.
Drag buttons to arrange which options appear in the Quick settings panel. 3.
You will see two sets of buttons, Active buttons on top and Available buttons below.
• You can have ten buttons active in the Quick settings panel. These appear in the Active
buttons list.
• There are additional buttons shown in the Available buttons list. These are not currently
active in the Quick settings panel.
To add, remove, or move a button, touch and hold it and move it to the desired location.
Tap Done when you are finished. 4.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination
area. For example, if there are already ten Active buttons, you will need to move one to Available before
dragging a different Available button up to the Active area.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home
screen.
Options for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
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● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
Home screen menu. Menu options include Wallpapers, Widgets, and Themes.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
From home, touch and hold an empty space, and then tap Wallpapers . 1.
You can also access the Wallpaper menu through settings. From home, tap Apps >
Settings > Wallpaper .
Tap Home screen, and then tap an option to select the wallpaper. 2.
Your Phone Interface 59
Home screen: Set the background wallpaper for your home screen.
Lock screen: Set the wallpaper for your phone’s lock screen.
Home and lock screens: Set a wallpaper for both your home screen and your lock screen.
Select a wallpaper and tap Set as wallpaper. 3.
The wallpaper is set.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
From home, tap Apps . 1.
The Apps list opens.
Touch and hold an app icon. 2.
The icon will disengage and you will see thumbnails of your home screens.
Drag the icon to an empty location on one of the home screens. 3.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the widget works like as an application. There are all kinds of widgets,
including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
Your Phone Interface 60
From home, touch and hold an empty space, and then tap Widgets . 1.
Touch and hold a widget icon. 2.
The icon will disengage and you will see thumbnails of your home screens.
Drag the icon to an empty location on one of the home screens. 3.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.
1.
Your Phone Interface 61
Type a name for the folder and tap Done. 2.
A new folder is created.
To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
3.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
From home, tap the folder to open it, and then tap the folder name. 1.
Type a new name and then tap Done. 2.
Change the Folder Color
You can change the color of a folder.
From home, tap the folder to open it. 1.
and select a color. 2. Tap
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
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From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
Tap the number keys on the keypad to enter the phone number. 2.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap the contact to fill in the number on the keypad.
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to call the number. 3. Tap
The phone dials the number. The call begins when the other party answers.
To end the call, tap . 4.
The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code?
Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
From the lock screen, swipe the Phone shortcut up, and then tap Emergency call. 1.
. 2. Tap
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
Unlock the screen. For more information, see Lock and Unlock Your Screen. 1.
From home, tap Phone . 2.
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If necessary, tap to display the keypad.
. 3. Tap
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
When a call arrives, drag to the right to answer it. 1.
The call begins.
To end the call, tap . 2.
The call ends.
Mute the Ringing Sound
■ To mute the ringer without rejecting the call, press the Volume key down.
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Reject an Incoming Call
■ When a call arrives, drag to the left to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
When a call arrives, drag Reject call with message up from the bottom of the screen. 1.
Tap one of the messages to send it to the caller. 2.
The selected message will be delivered to the caller.
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You can edit existing reject messages or create new ones through the Call settings menu.
From home, tap Phone > More > Settings > Call blocking > Call-reject messages and
edit or create reject messages.
In-Call Screen Layout and Options
While you are on a call, you will see a number of options.
In-Call Screen Layout
Tap options to activate them during a call.
● Add call: Tap to initiate a conference call.
After the second call is placed, tap Merge to join the two calls (conference).
● Extra volume: Increase the current volume of the call.
● Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).
When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
icon.
Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth
headset.
To route the current call back to the phone, tap Bluetooth to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.
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● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
● Keypad/Hide: Toggle the appearance of the keypad.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
Note: If Mute is activated, the speaker mode is deactivated.
● End call: Tap to end the current call.
Additional In-Call Options
■ Swipe left to display additional in-call options:
Email: Send an email while remaining on the call.
Message: Send a text or multimedia message while remaining on the call.
Internet: Launch a Web browser while remaining on the call..
Contacts: Display your Contacts list while remaining on the call.
Calendar: View your calendar while remaining on the call.
Memo: Create a new memo while remaining on the call.
End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
● View contact: Display the contact information for the caller.
● Create contact: Create a new contact entry for the caller. See Add a Contact.
● Update existing: Add the caller's phone number to an existing contact entry. See Edit a Contact.
● Add event: Schedule a meeting and invite the caller. See Add an Event to the Calendar.
● Call: Place a call to the caller.
● Message: Address a text message to the caller. See Send a Text Message.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
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From home, tap Phone . 1.
Tap Contacts to display the Contacts list. 2.
The Contacts list appears.
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Tap a contact. 3.
Tap Call next to the number you want to call. 4.
The phone dials the number. The call begins when the other party answers.
To end the call, tap . 5.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.
Call from Call Logs
The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
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From home, tap Phone . 1.
Tap Log to display the call logs list. 2.
The call logs list appears.
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Tap an entry to display the call details. 3.
to place a call. 4. Tap
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
To end the call, tap . 5.
Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to
right to place a call.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
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Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
Touch and hold to dial your voicemail number. 2.
Your phone dials the voicemail access number.
Follow the system prompts to: 3.
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
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Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
From home, tap Apps > Voicemail .
– or –
Tap Phone , and then tap
1.
to access your Visual Voicemail.
Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of
the visual voicemail services.
2.
At the end of the welcome screens, a Personalize your voicemail prompt displays. 3.
You will see a Personalize your voicemail prompt.
Tap Personalize now and follow the system prompts to: 4.
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Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
From home, tap Apps > Voicemail . 1.
You will see the voicemail inbox.
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Tap a message, and then tap Play to review it. 2.
Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail
Menu > Visual Voicemail Settings.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
Listen to the current voicemail message. 1.
Swipe your finger left or right to display the next or previous message. 2.
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You can navigate through voicemail messages as frequently as you would like. You can even move to the
next or previous message before you are finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
From home, tap Apps > Voicemail . 1.
The following options are available when viewing new voicemail messages:
2.
Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service
requires an additional monthly charge.)
Play all new: Play all new messages.
Select multiple: Perform an action on multiple messages.
Compose Avatar message: Send an animated voice message to friends. You can also
compose an Avatar message by tapping .
More options: Access Search, Settings, and Help features.
Tap a message to review it. The following options are available while listening to voicemail
messages:
3.
Call: Dial the number the message came from.
Share: Send the message using Wi-Fi Direct, social accounts, and more.
Delete: Delete selected messages.
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Reply: Reply to the message using text or voice message.
More options: Access Archive, Settings, and Help features.
Touch and hold a message to manage your messages. The following options are available:
4.
All: Select all messages.
Delete: Delete the selected messages.
Archive: Save this message.
Mark as Read: Mark this voicemail as being read.
Mark as Unread: Mark this voicemail as not being read.
Note: Not all options are available for all messages.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
From home, tap Apps > Voicemail . 1.
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Tap More options > Settings. 2.
You will see the voicemail settings menu.
Select an option to change its settings: 3.
Avatar: Configure you Avatar options.
Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.
Help: View help topics for using Visual Voicemail.
Preferences: Change your Visual Voicemail application preferences.
Sound: Change your sound/speakerphone options.
Updates: Check for updates.
About Voicemail: View information about the application.
Change Your Main Greeting Using the Voicemail Menu
Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
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From home, tap Apps > Voicemail . 1.
Tap More options > Settings > Preferences > Personalize voicemail. 2.
Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. 3.
Edit the Display Name Using the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
From home, tap Apps > Voicemail . 1.
Tap More options > Settings > Display > Display name. 2.
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Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
3.
Tap OK to save your information. 4.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
Tap . 2.
Enter a phone number. 3.
Tap . 4.
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Virgin Mobile Customer Service.
Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding a long beep. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
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■ Slide to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When
using this feature, the normal airtime rates will be charged for each of the two calls.
From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
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Once you have established the connection, tap Add call, and dial the second number (or place
the call from Log or Contacts).
2.
This puts the first caller on hold and dials the second number.
When you are connected to the second party, tap Merge . Your conference call is now in
session.
3.
To end the three-way call, tap . 4.
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
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Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
Tap . 2.
Enter the area code and phone number to which you want your calls forwarded. 3.
Tap . 4.
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
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From home, tap Phone . 1.
The phone app opens. If necessary, tap to display the keypad.
Tap . 2.
Tap . 3.
You will hear a tone to confirm the deactivation.
Phone Settings
Configure options for calling with your phone.
Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More >
Settings.
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From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
Tap More > Settings to configure options: 2.
Swipe to call or send messages: Make calls or send messages by swiping right or left
across a contact’s information in Contacts, or a log item in the Phone app.
Call blocking: Create and manage a list of phone numbers, to have your phone
automatically block calls you receive from those numbers, and compose or edit response
messages when rejecting incoming calls.
• Block list: Enter telephone numbers to block calls from the numbers when Call blocking
is turned on.
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• Call-reject messages: Create and manage text messages to send to callers when
rejecting incoming calls. Messages you create here are available from the incoming call
screen when you use the Reject with message option.
Answering and ending calls: Manage settings for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
• Pressing the Power key: End calls by pressing the Power/Lock key.
More settings: Settings for TTY and Hearing Aids are located in this option.
• TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf, hard of hearing, or who
have speech or language disabilities, to communicate by telephone. Your phone is
compatible with select TTY phones. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY
device will connect using a special cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact your TTY device manufacturer to
purchase the connector cable.
• Hearing aids: Improve the sound quality for use with hearing aids.
US dialing: Replace “+” with the international access code for your location.
International dialing: Use the International dialing code to replace “+”.
DTMF tones: Set the length of Dual-tone Multi-frequency (DTMF) tones which play when you
use the keypad during a call, such as when navigating menus.
Voicemail settings: Set options for Visual Voicemail. See Configure Visual Voicemail
Settings.
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Access Call Settings
■ From home, tap Phone > More > Settings.
The Call settings menu displays.
Call Settings Options
Use the Call settings menu to adjust the following settings:
Setting Description
Swipe to call or send
messages
Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.
Call blocking
Manage a list of automatically blocked phone numbers, and create or
edit messages to block incoming calls.
Answering and ending calls
Answer calls by pressing the Home key. End calls by pressing the
Power/Lock key.
More settings
TTY mode: Enable service on your phone.
Hearing aids: Improve the sound quality of your phone when using
hearing aids.
US dialing
Replace + with the international dialing code, except when entering +1.
International dialing
Enter the international dialing code automatically (only when US dialing
is disabled).
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Setting
Description
DTMF tones
Set the length of DTMF tones, which are used when pressing the
keypad while on a call.
Voicemail settings
Configure your voicemail.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is left uncharged. Accident or
malfunction may also cause loss or change to information. It is recommended that you keep a
separate copy of contacts and other important information. Virgin Mobile is not responsible for any
damages from lost or changed contacts.
Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item Description
Groups
Show contact groups.
More options
Access additional options.
Search
Search contacts.
Image
Show the contact’s photo.
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Item
Description
Contact
Show the contact’s details.
Add new contact
Add a new contact.
Add a Contact
You can add contacts from the Contacts application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
From home, tap Apps > Contacts . 1.
You will see the Contacts list.
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Tap to add a contact. 2.
The Save contact to screen appears.
If you have multiple account types associated with your phone, select a contact type. 3.
Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online. If you have multiple Google Accounts set up,
you will need to pick a specific account.
Select Microsoft Exchange ActiveSync to sync your contacts automatically with your
Microsoft Exchange account.
Note: If you do not see the Save contact to screen and you have multiple accounts set up, you can select
an account by tapping the account type in the upper left corner.
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Use the keyboard to enter as much information as you want. 4.
Photo: Tap to assign a picture to the contact.
Name: Enter the contact’s name.
Phone number: Enter a phone number for the contact.
Email: Enter an email address.
Groups: If desired, assign the contact to one or more contact groups.
Add another field: Add additional information, such as Organization, Address, Web address,
IM account, Event (e.g., birthday), Notes, Nickname, Phonetic name, Relationship, Ringtone,
Message tone, and Vibration pattern.
Note: To select a type (label) for a phone number, email address, or address (such as Mobile, Home,
Work, and more), tap the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, and more, tap on the right side of the entry
field.
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When you have finished adding information, tap Save. 5.
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
From home, tap Phone to display the phone screen. 1.
The phone app opens. If necessary, tap to display the keypad.
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Enter a phone number and tap Add to Contacts. 2.
To add a new contact, tap Create contact. To add the number to an existing contact, tap Update
existing.
3.
For an existing contact, tap the contact name and select a number type for the new number.
For a new contact, enter the name and any additional information.
Tap Save.
4.
The contact is added.
View Contacts
View a contact’s details by displaying a contact entry.
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From home, tap Apps > Contacts . 1.
You will see the Contacts list.
Tap a contact to view its details. 2.
The contact’s detailed listing appears.
Edit a Contact
Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
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From home, tap Apps > Contacts . 1.
You will see the Contacts list.
Tap a contact to view its details. 2.
The contact’s detailed listing appears.
Tap Edit. 3.
Tap any field you want to change or add. See Add a Contact. 4.
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Add or edit the information, and then tap Save. 5.
Your changes are saved to the contact entry.
Delete a Contact
You can delete a contact from the contacts details page.
From home, tap Apps > Contacts .
1.
You will see the Contacts list.
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Tap a contact to view its details. 2.
The contact’s detailed listing appears.
Tap More > Delete > Delete. 3.
The contact is deleted.
Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
From home, tap Apps > Contacts . 1.
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You will see the Contacts list.
Tap a contact to display it, and then tap More > Share contact. 2.
You will see list of sharing methods.
Select a sharing method: 3.
Add to OneNote: Save the information to your OneNote account.
Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing
and sending using Bluetooth.
Drive: Save the information to your Google Drive account.
Email: Send the information as an email attachment. See Compose and Send Email.
Gmail: Send the information as a Gmail attachment. See Create and Send a Gmail Message.
Messages: Send the information in a text message. See Send a Multimedia Message
(MMS).
OneDrive: Save the information to your OneDrive account.
Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
Complete the required steps as prompted for the selected method. 4.
The selected contact will be shared.
Import Contacts
Import (load) contacts that have been backed up to device storage.
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Import Contacts from Device Storage
From home, tap Apps > Contacts . 1.
You will see the Contacts list.
Tap More > Settings > Import/Export contacts. 2.
You will see the Import/Export contacts menu.
Tap Import. 3.
Select a destination for the imported contacts. 4.
Follow the prompts to complete the import.
5.
The contacts are imported and stored in the selected account.
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Back Up Contacts
If you are saving contacts to an account that does not automatically back them up using the Cloud, you
can manually back them up to your phone’s memory for re-import if needed.
From home, tap Apps > Contacts . 1.
You will see the Contacts list.
Tap More > Settings > Import/Export contacts. 2.
You will see the Import/Export contacts menu.
Tap Export. 3.
The contacts are exported.
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Contacts Settings
Configure options for contacts stored on your phone.
From home, tap Apps > Contacts . 1.
You will see the Contacts list.
Tap More > Settings to configure options: 2.
Import/Export contacts: Import contacts from your phone’s internal memory and export
contacts to your phone’s internal memory.
Move device contacts to: Move contacts saved on your device to your Google or Samsung
accounts.
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Contacts to display: Choose contacts to display in Contacts. You can choose only contacts
from your phone’s memory, or from an account, or choose other sources. You can also
create a customized list of contacts to display.
Sort by: Choose how contacts are sorted, by first or last name.
Name format: Choose how contacts are displayed, by first or last name.
Share multiple contacts: You can choose how to transfer contacts, when sharing them with
other devices, using sharing methods such as Bluetooth.
• As one file: Multiple contacts are sent together. This method can be faster, but depends
on whether the target device can accept multiple name cards. If not, only one contact will
be sent.
• Individually: Name cards are sent individually. This method may take longer, because
the other device must accept each name card individually, but it helps ensure that no
name cards are missed.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging, social networking accounts, and Hangouts.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
From home, tap Apps > Messages . 1.
On the Messaging screen, tap Compose . 2.
The Compose screen opens.
Fill in one or more recipients. You can: 3.
Enter phone numbers directly in the Enter recipients field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
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information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.
Tap Recipients , and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
Tap the Enter message field and then start composing your message. 4.
Note: To add a subject line, tap More > Message options > Add subject.
When done, tap to send the text message. 5.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
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From home, tap Apps > Messages . 1.
On the Messaging screen, tap Compose . 2.
The Compose screen opens.
Fill in one or more recipients. You can: 3.
Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.
Tap the icon, and then select the contacts to whom you want to send the message. You
can also select contact groups as recipients. When you have selected all the message
recipients, tap Done.
Tap the Enter message field, and then start composing your message. 4.
Tip: To add a subject line, tap More > Message options > Add subject.
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Tap and select from the following file attachments: 5.
Image: Attach a stored picture. See Gallery.
Take picture: Take a new picture and attach it. See Camera and Video.
Video: Attach a stored video. See Gallery.
Record video: Record a new video and attach it. See Camera and Video.
Audio: Attach a stored music file or voice recording.
Record audio: Make a voice recording and attach it. See Voice Recorder.
Memo: Attach a Memo. See Memo.
Calendar: Select the calendar event you want to attach. See Calendar.
Maps: Add your current location (requires GPS to be turned on) or a location you pick on a
map to your message. See Google Maps.
Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts.
To make changes to or remove your attachment, touch and hold the item. 6.
Tap to send the MMS message. 7.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
In the multimedia message you are composing, tap More > Message options > Add slide to
add space for a new slide.
1.
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To compose your slideshow, do any of the following: 2.
Add a picture: Tap > Image and select a picture.
Add a video: Tap > Video and select a video. (You cannot add both a picture and a
video on the same slide.)
Add music or a voice recording: Tap > Audio and select a file.
Add a new slide: Tap More > Message options > Add slide.
Preview your slideshow: Tap More > Message options > Preview.
For more options, tap More > Message options and select an option.
When you have finished composing the multimedia message, tap . 3.
Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Tap and select a file type, location, and file and then repeat it for additional slides. Your
phone will automatically compile a slide show.
Save and Resume a Draft Message
While composing a text or multimedia message, tap Back to automatically save your message as a
draft. Your message will display Draft on the main Messaging screen.
To resume composing the message:
From home, tap Apps > Messages . 1.
Tap the message marked Draft to resume editing it.
2.
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When you finish editing the message, tap . 3.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message.
A new message icon also appears in the notifications area of the status bar to notify you of a new
text or multimedia message. The Messages application icon also displays the number of new messages
.
■ To open the message, drag the status bar down to open the notification panel. Tap the new
message to open and read it.
– or –
From home, tap Apps > Messages , and then tap the conversation.
For information on reading and replying to messages see Manage Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.
If you have a new message notification, drag the status bar down to open the notification
panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back .
Note: To view the details of a particular message, in the conversation, touch and hold the message to
open the options menu, and then tap View message details.
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.
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View a Multimedia Message (MMS)
From home, tap Apps > Messages . 1.
On the Messaging screen, tap a multimedia message or conversation to open it. 2.
Tap the attachment to open it. 3.
If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more
information, see Contacts.
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.
For other media (like photos or videos), you can choose where to save the attachment and
which app to use to open it.
To save the attachment to device memory, touch and hold the attachment, and then tap Save
attachment.
4.
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button in the message.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
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Reply to a Message
From home, tap Apps > Messages . 1.
On the Messaging screen, tap a conversation to open it. 2.
Tap the Enter message field at the bottom of the screen, enter your reply message, and then tap
Send .
3.
Note: To reply to a text message with a multimedia message, open the text message and tap . The
text message is automatically converted into a multimedia message.
Delete Conversations
From home, tap Apps > Messages . 1.
On the Messaging screen, touch and hold a conversation to delete. 2.
Select any additional conversations you want to delete, and then tap Delete > Delete. 3.
Delete Message
While viewing a conversation, touch and hold a message. 1.
Tap Delete > Delete. 2.
View Contact Information from a Message
When you receive a message from someone in your stored contacts, you can tap the contact’s picture or
icon in the conversation to open a menu of options. Depending on the stored contact information, you can
view the contact details, place a phone call or send an email message to the contact, and more.
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Messages Settings
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
From home, tap Apps > Messages . 1.
Tap More > Settings to configure options: 2.
Notifications: When turned on, notifications for new messages display in the status bar. Tap
ON/OFF to turn the setting on, and then configure options:
• Notification sound: Choose a sound to play for new message notifications.
• Vibrations: Choose whether vibration plays along with the sound for new message
notifications.
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• Pop-up display: Choose whether a new message pops up on the display to notify you.
Quick responses: Create and manage text phrases that you can add to messages.
Spam filter: Block messages by filtering based on criteria you set. Tap Spam filter, and then
configure filters:
• Manage spam numbers: Enter telephone numbers to automatically block.
• Manage spam phrases: Enter text phrases to automatically block.
• Spam messages: View blocked messages.
More settings > Text messages:
• Auto combination: Choose whether long messages that are received in multiple parts
are automatically re-assembled to display as a single message.
More settings > Multimedia messages:
• Group conversation: Control how messages to multiple recipients are handled. When
enabled, a single message is sent to multiple recipients. When disabled, a separate
message is sent to each recipient.
• Auto retrieve: Choose whether message attachment(s) are automatically downloaded
when you display a multimedia message. If you disable this option, only the message
header displays in the message list, and you will be prompted to download the
attachment(s).
More settings > Delete old messages: Automatically delete the oldest messages when the
maximum number of text (1000) and multimedia (100) messages has been exceeded.
Emergency alert settings: Configure emergency alert settings. You can enable or disable
some alerts: Extreme Alert, Severe Alert, Amber Alert, and Emergency alert test messages.
You cannot disable Presidential alerts.
• Emergency alerts: Choose types of messages to receive. You can enable or display any
of the message types, except for Presidential Alert. You can also choose to receive
emergency alert test messages.
Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to
send geographically targeted notifications of emergencies, such as threats to public safety, severe
weather events, a hazardous material spill or a missing child in the phone user’s area.
• Emergency notification preview: Play a sample emergency alert tone. Tap Stop to
cancel the playback.
• Vibrations: Select vibration options for emergency message notifications.
• Alert reminder: Configure the reminder interval.
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Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
From home, tap Apps > Google > Gmail . 1.
The Gmail inbox opens.
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In the inbox, tap Compose . 2.
The Gmail composition window opens.
Enter the message recipient(s), subject, and message, and then tap Send . 3.
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the To field, tap to display Cc and Bcc fields.
● Attaching Pictures or Videos: In the mail composition window, tap Attach file . Locate and
tap the picture or video you want to attach.
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● Save as a draft (Send Later): While composing your message, tap More options > Save
draft. The message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap More options > Discard >
Discard.
Note: To view your draft email messages, in the inbox, tap Menu > Drafts.
Note: To view your sent messages, in the inbox, tap Menu > Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open New Gmail Messages from Notifications
When new Gmail arrives, you will see in the status bar.
Drag the status bar down to display the notification panel. 1.
Tap the new message from the notification panel. 2.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
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From home, tap Apps > Google > Gmail . 1.
The Gmail inbox opens.
Tap the message thread you want to view. 2.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your
reply message, and tap Send .
To reply to all, tap More options > Reply all.
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● Forwarding Gmail Messages: With the Gmail message open, tap More options > Forward,
enter a recipient and an additional message, and tap Send .
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically
added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list.
From home, tap Apps > Google > Gmail . 1.
The inbox opens.
Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options > Move to.
2.
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Tap a label for the thread. 3.
The thread is added to the selected label.
Tip: To add or manage your Gmail labels, open your Gmail account from your computer, click More at the
bottom of the label list on the left, and then click Manage labels or Create new labels. Any changes you
make from your computer will be reflected on your phone.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
From home, tap Apps > Google > Gmail . 1.
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The inbox opens.
Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Archive .
2.
The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
From home, tap Apps > Google > Gmail . 1.
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The inbox opens.
Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options > Mute.
2.
The thread is now hidden.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can
simply delete it from the inbox.
From home, tap Apps > Google > Gmail . 1.
The inbox opens.
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Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Delete .
2.
The thread is deleted.
Note: Depending on your settings, you may be asked to confirm the deletion. Tap Delete to confirm. See
Gmail Settings.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
From home, tap Apps > Google > Gmail . 1.
The inbox opens.
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Tap Search . 2.
Enter your search text and tap Search . 3.
The search results appear. Tap a message or thread from the list to display it.
Report Spam Gmail
You can report spam Gmail messages from your phone’s Gmail inbox.
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From home, tap Apps > Google > Gmail . 1.
The inbox opens.
Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options > Report spam.
2.
The selected message is reported as spam.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts menu.
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From home, tap Apps > Settings > Accounts > Add account. 1.
Tap Google. 2.
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Enter your Gmail username and password, and then tap Next. 3.
Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap
Accept.
4.
After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Next.
5.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Tip: You can also add accounts from the Gmail app. From the Gmail inbox, tap Menu > Settings
> Add account.
Switching Between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
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From home, tap Apps > Google > Gmail . 1.
The Primary inbox opens.
Tap Menu . 2.
Tap the icon for the account you want to view from the list at the top of the menu. 3.
The selected account's Primary inbox is displayed.
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Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings
menu.
From home, tap Apps > Google > Gmail . 1.
The Primary inbox opens.
Tap Menu > Settings . 2.
Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
3.
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General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.
Note: Available settings are subject to change.
Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
and more, so you can get set up successfully.
From home, tap Apps > Email . 1.
A window for adding an account appears if no email account has been previously set up.
Follow the prompts to set up your email account. 2.
The email account is set up and you will begin receiving email.
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Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
From home, tap Apps > Email . 1.
The email inbox opens.
Tap More > Settings > Add account. 2.
Follow the prompts to complete the account setup. 3.
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The email account is added and you will begin receiving email for the account.
Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
From home, tap Apps > Settings > Accounts. 1.
Tap Add account > Email.
2.
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Enter the Email address and Password for the email account and then tap Next. 3.
Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming
and outgoing servers.
If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, and more.
Select your sync settings and then tap Next. 4.
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Enter an account name and a display name and tap Done to complete setup. 5.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
From home, tap Apps > Settings > Accounts > Add account > Microsoft Exchange
ActiveSync.
1.
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Enter the Email address and Password for the email account and then tap Manual setup. 2.
Enter the required information. 3.
Email address: Enter your email address.
Domain\username: Enter your network domain and username, separated by “\”.
Password: Enter your network access password (case-sensitive).
Show password: Display the password as you enter it.
Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.
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Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.
Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.
Tap Next and follow the prompts to configure options for the account. 4.
Enter an account name and a display name and tap Done to complete setup. 5.
Your corporate email account is set up and you will begin receiving email for the account.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
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From home, tap Apps > Email . 1.
The email inbox opens.
If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.
You can also view multiple inboxes at once. Tap the account name at the top of the screen
and then tap Combined inbox to see messages from all your configured email accounts.
Tap Compose . 2.
The email composition window opens.
Enter the message recipient(s), subject, and message. 3.
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To attach pictures or other files to the email, tap Attach, select a file type, and then tap a file
to attach it.
For additional options when composing email messages, tap More and select an option.
Tap Send. 4.
The email message is sent.
Open Email Messages
Open and view your email messages.
Open New Email Messages from Notifications
When new email arrives, you will see in the status bar.
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Drag the status bar down to display the notification panel. 1.
Tap the new message from the notification panel. 2.
The new email message opens.
If you have two or more new email messages, tapping the notification opens the email inbox.
Tap a message to open it.
Open Email Messages from the Inbox
You can also open and read email messages directly from the email inbox. Reading and replying to email
on your phone is as simple as on your computer.
From home, tap Apps > Email . 1.
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The email inbox opens.
Tap the message you want to view. 2.
The email message opens.
Tip: Tap the account name at the top of the screen to switch to a different email account.
Tap Reply or Reply all to reply to the message. 3.
Options When Reviewing Email Messages
● Resetting Mail as Unread: Touch and hold a read message, and then tap More > Mark as
unread.
● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and
then tap Delete > Delete.
When reading an email, tap Delete > Delete.
● Replying to Email Messages: With an email message open, tap Reply or Reply all ,
compose your reply message, and tap Send.
● Forwarding Email Messages: With the email message open, tap Forward , enter a
recipient and an additional message, and tap Send.
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
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From home, tap Apps > Email . 1.
The email inbox opens.
Tap More > Settings. 2.
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Tap the account name, and then tap Remove > Remove. 3.
The account is deleted from your phone
Manage Your Email Inbox
Your email inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
From home, tap Apps > Email . 1.
The email inbox opens.
Tap the email account at the top of the screen to select a different inbox, or tap Combined view
to see all your email inboxes at once.
2.
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Sort Email Messages
On the email account inbox, tap More > Sort by. 1.
Select options for sorting email messages. 2.
Delete Email Messages
On the email account inbox, touch and hold the message you want to delete. 1.
Tap additional emails to delete.
Tap Delete. 2.
Note: Depending on your settings, you may be prompted to confirm the deletion by tapping Delete. See
Email Settings.
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
out-of-office messages, account settings, and more.
To access Exchange ActiveSync settings:
From home, tap Apps > Email . 1.
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Tap More > Settings. 2.
Tap the Exchange ActiveSync account name to view its options. 3.
The following options are available:
• Sync account: Keep the account synchronized on your phone.
• Account name: Change the account name.
• Always Cc/Bcc myself: Send a copy of each email you send to yourself.
• Signature: Enable and configure your signature for each email you send.
• Show images: Show all images in emails.
• Sync schedule: Configure a schedule for syncing your email account.
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• Period to sync Email: Configure how far back in time you want to sync your email
account.
• Limit retrieval size: Set a limit to the size of email messages you want to receive on
your phone.
• Limit retrieval size while roaming: Set a different email size limit when your phone is
on roaming.
• Out of office settings: You can set your Out of Office status and auto-reply message
right from your phone.
• Folder sync settings: Select which email folders to sync with the server.
• Period to sync Calendar: Set the time period for syncing your calendar with the server.
• Empty server trash: Delete the content of the trash folder on the server.
• In case of sync conflict: Select whether the device or the server has priority during a
sync conflict.
• Sync Contacts: Sync your Contacts with your Exchange account.
• Sync Calendar: Sync your calendar with your Exchange account.
• Sync Task: Sync your tasks with your Exchange account.
• Sync Messages: Sync your messages with your Exchange account.
• Security options: Manage encryption and signature options for outgoing email.
• Exchange server settings: Modify the Exchange server settings for this email account.
Email Settings
Configure options for email accounts you set up on your phone.
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General Email Preferences
From home, tap Apps > Email . 1.
The email inbox opens.
Tap More > Settings to configure options. General email settings, which affect all email
accounts, include:
2.
Manage accounts: Configure options for specific accounts. Available settings depend on the
type of account.
Add account: Add additional email accounts.
View as: View emails in Standard format, or as Conversations.
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Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail
by zooming in.
Email notifications: Notifications for new emails display in the status bar. When disabled,
you can control notifications for each of your email accounts individually in the account’s
settings.
Spam addresses: Create and maintain a list of email addresses and domains to
automatically block emails from those senders.
Confirm deletions: Ask for confirmation before deleting email.
Manage Email Account Settings
You can edit settings for your individual email accounts, such as email address and password, name
display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
From home, tap Apps > Email > More > Settings. 1.
Tap an account to set its options. Individual email account settings may vary; see your service
provider for details. Common settings include:
2.
Sync account: Configure options for synchronizing your phone with your account.
Account name: Enter a name to identify this email account.
Always Cc/Bcc myself: Choose options for sending a copy of emails you send to yourself,
as a copy (Cc) or blind copy (Bcc).
Signature: A text signature is automatically added to emails you send.
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Show images: Choose whether to automatically display embedded images in the body of an
email.
Sync schedule: Set a sync schedule for email, such as choosing different sync options for
peak days or times, or when roaming.
Period to sync Email: Choose the period for synchronizing email between your phone and
account.
Limit retrieval size: Choose the email retrieval size for each message.
Limit retrieval size while roaming: Choose the email retrieval size while roaming.
Out of office settings: Configure options for automatically sending replies when you are out
of the office.
Folder sync settings: Choose which folders to sync.
Period to sync Calendar: Choose the period for synchronizing calendar events between
your phone and account.
Empty server trash: Delete the contents of the trash folder on the account server.
In case of sync conflict: Choose whether information from the server or phone has priority
when there is a conflict.
Sync Contacts: Choose whether contacts are synchronized between your phone and the
account.
Sync Calendar: Choose whether calendar events are synchronized between your phone and
the account.
Sync Task: Choose whether tasks are synchronized between your phone and the account.
Sync Messages: Choose whether messages are synchronized between your phone and the
account.
Security options: Manage encryption and signature options for outgoing mail.
Exchange server settings: Configure the Domain\user name, Password, and other
Exchange server settings.
Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the go using
3G, 4G, or Wi-Fi data connections.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive
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private information, credit card numbers, corporate secrets, and more, and provide protection against
online threats (eavesdropping, falsification, impersonation, and more).
SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Virgin Mobile and the applicable Certification Authorities make no
guarantees whatsoever to users regarding security of SSL/TLS.
Use the Browser
Launching the browser is as easy as tapping an icon.
■ From home, tap Apps > Internet .
The browser opens.
The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Virgin Mobile home page.
You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
Tip: To change the phone’s default launch page to your current page, tap More > Settings > Homepage
> Current page.
Add a Bookmark
Bookmark favorite sites using the browser menu options.
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From home, tap Apps > Internet . 1.
The browser opens.
Navigate to the Web page you want to bookmark, and tap Bookmarks > Add. 2.
The add bookmark window opens.
Check or change the bookmark title, URL, and more, and then tap Save. 3.
The Web page is added to bookmarks.
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Bookmark Options
● Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap
More > Edit bookmark, edit the bookmark, and then tap Save.
● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and
then tap Delete.
View Browser History
Use the browser menu options to view your browsing history.
From home, tap Apps > Internet . 1.
The browser opens.
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Tap Bookmarks . 2.
The bookmark window opens.
Tap the History tab, and then tap an entry. 3.
The Web page opens.
Open New Browser Tab
Use tabs to switch between websites quickly and easily.
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From home, tap Apps > Internet . 1.
The browser opens.
Tap Tabs . 2.
The window opens.
If you do not see Tabs , drag the Web page down to display the address bar on top and
the options bar on the bottom.
Tap New tab. 3.
A new window appears.
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To switch windows, tap Tabs , and then touch a thumbnail.
Browser Settings
Configure Internet settings, to customize the browser to your preferences.
From home, tap Apps > Internet . 1.
The browser opens.
Tap More > Settings to configure options: 2.
Homepage: Choose a homepage to display when you launch Internet.
Default search engine: Choose a default search engine.
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Auto fill profile: Manage your Auto fill profile.
Manual zoom: Override website requests to control zoom level
Privacy: Choose options related to privacy.
Advanced: Choose settings to control how the browser treats content, such as allowing
JavaScript, blocking pop-ups, and managing website data.
Chrome Browser
In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
From home, tap Apps > Chrome . 1.
The first time you open Chrome, you will be prompted to agree to Chrome's Terms of Service and
Privacy Notice. Read the terms and tap Agree & Continue to continue.
2.
If you want to sign in with a Google Account to import bookmarks and other preferences, select
an account and tap Sign in. If you do not want to sign in with a Google Account, tap No Thanks.
3.
Chrome opens.
Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
4.
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The search results appear or a Web page opens.
Chrome Support
■ To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback.
A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/chrome.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 5 megapixel rear camera and a 2 megapixel front camera that let you capture sharp pictures and
videos.
Note: Prior to using the camera, remove the plastic protective covering from the camera lens.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
● Shortcuts menu: Gives quick access to frequently-used camera settings:
Effect: Add a special graphical effect.
Timer: Take time-delayed pictures or videos.
Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear
camera only).
● Camera settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Options and Settings.
●
Gallery: View your picture or video in the Gallery application.
● Record video: Begin recording video.
● Capture picture: Take a picture.
● Switch cameras: Switch between the rear camera and the front camera.
● Shooting modes: Select a shooting mode.
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Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG (.jpg).
● File Format for Videos: File format for videos is MPEG4 (.mp4).
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
This may discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. It may affect eyesight.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: Prior to using the camera, remove the plastic protective covering from the camera lens.
From home, tap Apps > Camera . 1.
The camera viewfinder appears.
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Aim the camera at your subject and then tap . 2.
The shutter clicks and the picture is captured and saved to your phone.
Tip: You can launch the camera from the lock screen. Swipe up from the lock screen to open the
camera. ++
Record Videos
Record high-quality videos using your phone’s video camera.
From home, tap Apps > Camera . 1.
The camera viewfinder appears.
Aim the camera at your subject and then tap Record . 2.
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Video recording begins.
Tap to pause recording. Tap to resume a paused recording.
Tap to stop recording.
3.
The camera stops recording and the video is captured and saved to your phone.
Shooting Modes
Your phone’s camera offers many shooting modes, to make your pictures or videos special.
From home, tap Apps > Camera . 1.
The camera viewfinder appears.
On the Camera screen, tap to choose a shooting mode. Scroll available modes, and then tap
a mode to select it.
2.
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Rear camera
• Auto: Automatically adjusts the exposure to optimize the color and brightness of pictures.
• Pro: Adjust the ISO sensitivity, exposure value, white balance, focal length, and color
tone manually while taking pictures.
• Panorama: Take multiple pictures to merge into one expansive picture. You can create a
horizontal or vertical panorama picture.
• Continuous shot: Touch and hold the capture button to take continuous photos.
• Beauty face: Automatically enhances facial features.
• Sound & shot: Adds a few seconds of background sound to enhance pictures.
• Sports: Allows you to capture clear shots of a moving subject.
Front camera
• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.
• Sound & shot: Adds a few seconds of background sound to enhance pictures.
Note: All modes may not be shown when you tap , depending on your phone's setup and which
camera is active (front or rear).
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera, downloaded, or copied to phone memory. You can also take a look at your pictures and
your friends’ pictures that are on your social networks.
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For pictures that are on your phone, you can do basic editing such as rotating and cropping. You can also
easily assign a picture as your contact picture or wallpaper and share pictures with your friends.
From home, tap Apps > Gallery . 1.
The Gallery opens.
Tap Time to open a drop-down list and select other views, such as Albums. 2.
The list of albums opens.
Tap an album to view its contents. 3.
To select another album, tap the Back key to return to the Albums.
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For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use
the following options:
4.
Share: Choose a method for sharing the picture.
Edit: Modify your picture.
Delete: Erase the current picture.
Camera: Tap to open the camera app.
More: Choose other options, including:
• Details: View file details.
• Slideshow: Create a slideshow.
• Set as contact picture: Set the picture as the photo for a contact.
• Set as wallpaper: Set the picture as wallpaper for your home or lock screens.
For a video, tap a video to select it. When the video is displayed full-screen, you can use the
following options:
5.
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Tap Play to play the video.
Share: Choose a method for sharing the video.
Editor: Edit the video.
Delete: Erase the current video.
More: Choose other options, including:
• Details: View file details.
• Slideshow: Create a slideshow.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail to see the item in the review
screen. From there, you can access options such as save, view, send, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.
● Viewing Videos: Use the controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen.
Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what
to do with the picture or video.
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Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture
to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate a Picture
The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional
rotations.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the picture you want to rotate. 2.
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Tap Edit > Rotate. 3.
The picture is rotated and saved to the phone.
Crop a Picture
Use the editing tools to crop your pictures.
From home, tap Apps > Gallery .
1.
The Gallery app opens.
Tap the picture you want to crop.
2.
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Tap Edit > Crop. 3.
A crop box appears on the picture.
To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear,
drag your finger inward to or outward to resize the crop box.
4.
To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.
Tap Save to apply the changes to the picture. 5.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
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Photo Editor
Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual
effects, and enhancing portraits.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the picture you want to edit. 2.
Tap Edit > Photo Editor. 3.
Enhancement tools display.
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Adjust your picture with these tools: 4.
Adjustment: Straighten and freely rotate your picture.
Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.
Effect: Add color effects to your picture.
Portrait: Apply effects such as brightening, softening, and fixing red eye when a face or faces
are detected in a picture. (This option appears if a person's face is detected in the picture.)
Drawing: Draw or write on your picture.
Collage
Create a photo collage with your pictures.
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From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap a picture you want to add to a collage. 2.
Tap Edit > Collage. 3.
or Add to select additional pictures for the collage. 4. Tap
Tap pictures to select them.
Tap Done when you are finished selecting.
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Your collage layout will be displayed.
Use the tools at the bottom of the screen to adjust your collage. 5.
Aspect ratio: Adjust the aspect ratio of the collage.
Layout: Change the layout of the collage.
Border: Choose the border roundness and margin for the collage.
Background: Change the background of the collage.
To adjust an individual picture within the collage, tap a picture and use the pop-up menu options: 6.
Replace: Replace the selected picture.
Remove: Remove the selected picture from the collage.
Effect: Assign an effect to the picture.
Adjustment: Crop, rotate, flip, reverse, or resize the picture.
• With a picture selected, you can also drag it to reposition it within its place in the collage.
Tap Save to save the collage to the Photo editor album. 7.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook and Google+) and share videos on YouTube.
You can also send them to another phone or your computer using Bluetooth.
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Send Pictures or Videos by Email or Gmail
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the pictures or videos you want to share. 2.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
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Tap Share, and then on the sharing menu, tap Email or Gmail. 3.
Follow prompts to complete and send the message.
Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the
“From” line to determine which account is being used.
For more information about using email and Gmail, see Compose and Send Email or Create and Send a
Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
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From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the pictures or videos you want to share. 2.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
Tap Share, and then on the sharing menu, tap Messages. 3.
Follow the prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
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Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the pictures or videos you want to share. 2.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.
Tap Share, and then on the sharing menu, tap Bluetooth. 3.
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Follow the prompts to complete and send the files.
For more information, see Bluetooth.
Share Videos on YouTube
You can share your videos by uploading them to YouTube. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
Tap the videos you want to share. 2.
To select multiple videos, touch and hold an image to turn on multiple select. Tap all the
videos you want to include.
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Tap Share, and then on the sharing menu, tap YouTube. 3.
Enter the prompted information, such as description and tags, and select a privacy option. 4.
Tap Upload . 5.
The upload is completed.
Camera Options and Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Cameras
Your phone lets you switch between the front and rear cameras.
From home, tap Apps > Camera . 1.
The camera viewfinder appears.
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Tap . 2.
The camera switches type.
Set Camera Options
You can configure your camera’s settings to fit any situation and event.
From home, tap Apps > Camera . 1.
The camera viewfinder appears.
Tap Settings . If you do not see the Settings option, tap to display the options icons. 2.
The camera settings menu opens.
Select your desired settings: 3.
Note: Not all settings will be available at all times, depending on which camera is in use (front or rear).
Both cameras
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• Picture size: Change the resolution of pictures. Different settings are available for the
front and rear cameras.
• Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.
• Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.
• Review pictures: Set to show pictures after taking them.
• Quick launch: Open camera by pressing the Home key twice in quick succession.
• Storage location: Specify where to store photos and videos, if other options are
available.
• Volume keys function: Use the Volume key as the capture key, the record key, or as a
zoom key.
• Reset settings: Reset the camera settings.
Front camera only
• Gesture control: Detect palm and automatically take a picture two seconds later.
• Save pictures as previewed: Save the self‑portrait or self‑recording as viewed on the
camera screen.
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Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
From home, tap Apps > Calculator . 1.
The Calculator app launches.
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Tap keys for calculations. 2.
Calculation results appear.
Tip: To use the scientific calculator, make sure Auto rotate is turned on (drag the notification panel down
and tap Auto rotate) and rotate the screen to the landscape orientation.
Keys for the scientific calculator appear.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Google Account.
Calendar Options
● View Today’s Calendar: From the Calendar, tap Today.
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● Change Calendar View: From the Calendar, tap the drop-down menu in the upper left corner,
and then tap Year, Month, Week, Day, or Tasks to change the current view.
● View the Next/Previous Time Period (Year/Month/Week/Day view): From the Calendar, flick
the screen left or right.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
From home, tap Apps > Calendar . 1.
The Calendar app opens.
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Tap New . 2.
The add event window opens.
Enter an event title, start date/time, end date/time, and more, and then tap Save. 3.
The event is added to your Calendar.
Selecting a Calendar
■ If you have more than one calendar, select a calendar by tapping the current Calendar on the
Add Event screen.
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Select My calendars to create an event that will appear only on your phone.
Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
• You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you will be able to see them in the
Calendar application on your phone. For more information about creating and managing
multiple Google Calendars, visit calendar.google.com.
Select Samsung Calendar to create an event that will sync with your Samsung account.
Select your Outlook or Exchange account to create an event that will sync with these account
types.
Note: Available options differ depending on the type of account selected for an event.
View Calendar Events
You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap
the drop-down menu at the upper-left corner and tap an option.
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From home, tap Apps > Calendar . 1.
The Calendar app opens.
Tap a date and then tap an event. 2.
The event details appear.
Tap the event to view details and edit the event.
Share Calendar Events
Once you have created a Calendar event, you can share it with others using a variety of methods.
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From home, tap Apps > Calendar . 1.
Tap a date and then tap an event to see its details. 2.
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From the event details screen, tap Share. 3.
Choose a Share as option (Event file (VCS) or Text). 4.
Select a sharing method and follow the prompts to send the Event information. 5.
Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of
information you want to sync.
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From home, tap Apps > Calendar . 1.
The Calendar app opens.
Tap More > Manage calendars. 2.
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Select sync options by tapping ON/OFF next to each item. 3.
The sync settings have been updated.
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
To check if Exchange ActiveSync items are set to be synchronized, from home, tap Apps >
Settings > Accounts > Microsoft Exchange ActiveSync.
1.
If Microsoft Exchange ActiveSync does not appear under the Accounts heading in the
Settings menu, you do not have an Exchange ActiveSync account configured on the phone.
For information about adding an account, see Add an Exchange ActiveSync Account.
If your Exchange ActiveSync account is set for synchronization, the ON/OFF switch next to Sync
Calendar will be ON .
2.
Calendar Settings
Configure settings for your phone’s Calendar app.
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From home, tap Apps > Calendar . 1.
The Calendar app opens.
Tap More > Settings to configure the following options: 2.
First day of week: Choose a day to start each calendar week.
Show week numbers: Enable or disable display of week numbers on the calendar.
Hide declined events: When enabled, events for which you declined the invitation are not
shown on the calendar.
Notifications:
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• Notification sound: Choose a sound for calendar event notifications.
• Vibration: Enable or disable vibration, to play for calendar event notifications.
Set default reminders: Set default reminders for Events and All-day events.
Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.
CallWatch
Receive alerts in real-time of suspicious and unwanted incoming calls and text messages.
Install CallWatch
From home, tap Apps > CallWatch . 1.
Tap Install, and then follow the prompts to accept access requirements and update the app. 2.
Use CallWatch
■ From home, tap Apps > CallWatch .
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.
Checking the Time
You can always check the time on your phone. The current time displays in the upper right corner of the
status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Setting Date and Time
Your phone automatically receives the current date and time from the wireless network. You can set the
date by hand by overriding the default setting.
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From home, tap Apps > Settings . 1.
Tap Date and time . 2.
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Set available date and time options. 3.
To set the date and time, tap ON/OFF to turn Automatic date and time off.
To select a time zone, tap ON/OFF to turn Automatic time zone off.
Your date and time settings are applied and saved.
Set Alarms
Set multiple alarms using your phone’s Clock app.
From home, tap Apps > Clock > Alarm. 1.
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Tap Add. 2.
Set the alarm options, including time, days, and repeat pattern. 3.
When finished, tap Save. 4.
You will see the alarm icon in the status bar.
Phone at Alarm Time
● At the set alarm time, the phone sounds the alarm and/or vibrates.
● When the alarm sounds, drag to the left or right to dismiss it.
World Clock
The World clock lets you keep track of the current time in multiple cities around the globe.
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From home, tap Apps > Clock > World clock. 1.
Tap Add to add another city. 2.
Swipe the list or tap the Search field to search for a city. 3.
Tap a city to add it to the World clock list. 4.
To remove a city, tap Remove on the city's entry. 5.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
From home, tap Apps > Clock > Stopwatch. 1.
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Tap Start to begin timing. 2.
Tap Stop to stop timing. 3.
Additional options include Lap to keep track of laps, Resume to continue timing, and Reset
to reset the stopwatch to zero.
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
From home, tap Apps > Clock > Timer. 1.
Tap Keypad and then use the keypad to set the length of the timer. 2.
Tap Start to begin the timer. 3.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
From home, tap Apps > Facebook .
– or –
From home, tap Apps > Settings > Accounts > Add accounts > Facebook.
Sign In to Facebook
1.
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If you have a Facebook account, enter your user ID and password, and then tap Log in.
– or –
To create a new Facebook account, tap Sign Up for Facebook > Next, and then follow the
prompts.
2.
You are signed in to Facebook.
Gadget Guardian
Keep your device and personal data safe and secure.
■ From home, tap Apps > Gadget Guardian .
Galaxy Apps
Discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■ From home, tap Apps > Galaxy Apps .
Gallery
Using the Gallery application, you can view pictures and watch videos that you have taken with your
phone’s camera or downloaded.
You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture
or wallpaper and share pictures with your friends.
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While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to
view the photos or videos in that album.
If you have downloaded any photos and videos, these will be placed in the All downloads album.
From home, tap Apps > Gallery . 1.
The Gallery app opens.
From the main Gallery screen, you can use the following options: 2.
Tap a picture or video to display it in full screen view.
Touch and hold thumbnails to select them (indicated by a checkmark).
Tap the drop-down list in the upper-left corner (Time is the default view) to choose another
display style. You can view by Albums, Events, Categories, or Locations.
Tap Camera to launch the Camera to take pictures or record video.
Tap More for options. Available options depend on which Gallery screen you are viewing,
and may include:
• Edit: Depending on the view, tap albums or items to select them. After selection, you can
tap More again for options you can use with the selected item(s).
• Share: Share albums, pictures, or videos.
For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and
Share Pictures and Videos.
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Google Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well
as for video calling. Log in to a Google Account beforehand (see Google Account).
Using Hangouts
From home, tap Apps > Google > Hangouts . 1.
The Hangouts app will open.
Tap Add to start a new Hangout. 2.
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Type a name, email, number, or circle, or select a contact from the list. 3.
Type a message or tap to start a video chat. 4.
A chat window or a video chat window opens.
Each time text is entered, the corresponding friend appears.
If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
Hangouts Options
● Ending a Video Chat: In the video chat window, tap .
● Disabling Chat History: If you do not want to keep chat history, in the chat window, tap More
options > Turn history off.
● Delete Chat History: To delete all your chat history, in the chat window, tap More options >
Delete > Delete.
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Messaging App Settings.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
Note: To use Google Maps, you will need to have your phone's Location feature turned on. See Location
Settings for information about enabling Location on your phone.
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View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
From home, tap Apps > Maps .
1.
Google Maps opens.
Note: The first time you access Maps, you may be prompted to accept the Terms of Service and Privacy
Policy. Tap Accept & Continue to continue.
Tap in the search box to start a search. 2.
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Enter an address, city, facility name, and more, and then tap a candidate in the results list. 3.
A map of the specified location opens.
Google Maps Options
● Viewing Current Location: From the Maps app, tap .
● Obtain Useful Area Information for Current Location: Tap the Search field, enter the
information you are looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, and more: Tap Menu and then tap Traffic,
Satellite, Google Earth, and more.
● Check Route to Destination: Tap , enter your current location and your destination, and then
tap a method of transport (car, public transit, bicycle, or on foot) to see available routes.
● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.
Google Play Movies & TV
Google Play Movies & TV allows you to watch movies and TV shows purchased on Google Play. You can
stream instantly on your Android phone or download so you can watch from anywhere, even when you
are not connected. Also, get quick access to your personal video collection, including those taken on your
phone.
Learn more about Google Play Movies & TV at play.google.com/about/movies.
■ From home, tap Apps > Google > Play Movies & TV .
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Google Play Music
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play by streaming or download.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
Using Google Play Music
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p),
and ALAC (.m4a).
From home, tap Apps > Play Music . 1.
The Play Music app opens to the Listen Now screen. To view additional music options, tap
Menu and select an option (My Library, Playlists, Instant Mixes, or Shop).
Tap an item from the category window and then tap a song. 2.
The song begins playing.
Note: The first time you access Google Play Music, you may see a series of introductory screens. Tap
Listen now to continue to the app.
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
Apps and Features 205
Feature Description
Music list
View current playlist or queue
Options menu
Access the options menu.
Music image/album name
Display music images and album names (if available).
Shuffle playlist
Shuffle the current playlist or queue.
Song length
The length of the song.
Rate (thumbs up/thumbs down)
Rate the current song.
Next song
Play the next song.
Play/pause
Play or pause the current song.
Previous song
Play the previous song.
Elapsed time
Amount of time the song has been playing.
Repeat/play next
Repeat the current song or play the next song queued.
Cast to
Cast the song to a connected device.
Music title/artist
Displays music title and artist (if available).
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Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
From home, tap Apps > Play Music . 1.
The Play Music app opens to the Listen Now screen.
Tap Menu to view your library or playlists, or to access Google Play Music online. 2.
From a list displaying songs, tap More options next to a song you want to add to a playlist. 3.
Tap Add to playlist > New playlist. 4.
Enter a Name, Description, and accessibility option for the playlist, and then tap Create playlist. 5.
To add more songs, tap More options next to a song and then tap Add to playlist > [playlist
name].
6.
Adding Currently Playing Music to a Playlist
■ From the player view, tap More options > Add to playlist and then tap the name of a playlist.
The music is added to the playlist.
Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
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Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
From home, tap the Google search bar or tap Apps > Google > Google .
1.
The Search window opens.
If a description for Google Now appears, tap What can Google Now do? and read the
information. Tap Get started on the last page if you want to use Google Now, or tap Skip to
continue to the Google search page.
Type your search keywords and tap Search . 2.
Search results appear.
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To search by voice, tap in the search bar and speak your search terms.
Google Search Options
● Changing Search Information: In the search results window, tap Menu > Settings >
Phone search and select where to search.
● Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, and more, and presents search results in the search
screen. Google Now also informs users of scheduled events.
To enable Google Now, in the search results window, tap Menu > Settings. Tap Now
cards, and then tap ON/OFF next to Show cards.
To disable Google Now, in the search results window, tap Menu > Settings. Tap Now
cards, and then tap ON/OFF next to Show cards. Tap Turn off to confirm.
Use Google Voice Search
From home, tap Apps > Google > Voice Search . 1.
Use your voice to search instead of typing, with Google Voice Search.
The Voice Search window opens.
Speak your search terms. 2.
Search results appear.
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Instagram
Capture and share photos and videos with your friends. Customize what you capture, and then share it
on your feed or post it directly to your friends. Located in the Social folder in the apps list.
From home, tap Apps > Instagram . 1.
Install Instagram
Tap Download, and then follow the prompts to accept access requirements and update the app. 2.
Use Instagram
■ From home, tap Apps > Instagram .
The first time you access Instagram, follow the prompts to sign up for an account, or sign in
with Facebook or an existing account.
Memo
Use your phone’s memo app to save text, memos, lists, and more.
From home, tap Apps > Tools > Memo . 1.
The memo list appears.
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Tap and enter your memo title and text. 2.
Tap Save. 3.
The memo is saved.
Messaging Plus
Messaging Plus provides high quality video calling, group chat, and media sharing along with easy
registration, a full emoji keyboard, and other convenient features.
■ From home, tap Apps > Messaging .
Note: You can assign Messaging Plus as your phone’s default messaging app, or as a standalone IM
app. If you set Messaging Plus as the default messaging app, the Messages app will be disabled. For
more information, see Default Messaging App Settings.
Messenger
Send instant messages with all your friends using Facebook’s Messenger app.
From home, tap Apps > Messenger . 1.
Install Messenger
Tap Download, and then follow the prompts to accept access requirements and update the app. 2.
Use Messenger
From home, tap Apps > Messenger .
1.
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Follow the prompts to log in with your Facebook account. See Facebook. 2.
Microsoft Excel
Create and share spreadsheets quickly and easily with Microsoft Excel.
■ From home, tap Apps > Microsoft Apps > Excel .
Note: The first time you access Microsoft Excel on your phone, you may be prompted to update the app
using Google Play. Follow the prompts to update and install the app.
Microsoft OneDrive
Microsoft OneDrive gives you free online storage for all your personal files so you can get to them from
your Android device, computer, and any other devices you use.
■ From home, tap Apps > Microsoft Apps > OneDrive .
Note: The first time you access Microsoft OneDrive on your phone, you may be prompted to update the
app using Google Play. Follow the prompts to update and install the app.
Microsoft OneNote
Stay organized using text, pictures, or audio notes with Microsoft. Create Quick Notes or review and edit
shared OneNote notebooks.
■ From home, tap Apps > Microsoft Apps > OneNote .
Note: The first time you access Microsoft OneNote on your phone, you may be prompted to update the
app using Google Play. Follow the prompts to update and install the app.
Microsoft PowerPoint
Create and share presentations quickly and easily with Microsoft PowerPoint.
■ From home, tap Apps > Microsoft Apps > PowerPoint .
Note: The first time you access Microsoft PowerPoint on your phone, you may be prompted to update the
app using Google Play. Follow the prompts to update and install the app.
Microsoft Word
Create and share word processing documents quickly and easily with Microsoft Word.
■ From home, tap Apps > Microsoft Apps > Word .
Note: The first time you access Microsoft Word on your phone, you may be prompted to update the app
using Google Play. Follow the prompts to update and install the app.
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My Files
My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data
in one convenient location. This application allows you to launch a file if the associated application is
already on your phone.
From home, tap Apps > Tools > My Files . 1.
Folders display, including: 2.
Images: View image files.
Videos: View video files.
Audio: View audio files.
Documents: View document files.
Download history: View all apps and files that have been downloaded to the phone.
Local storage: View folders and files in their storage locations.
Note: Different folders may appear depending on how your phone is configured.
To view files in My Files:
From home, tap Apps > Tools > My Files . 1.
Tap a category to view its files or folders. 2.
Tap a file or folder to open it. 3.
NextRadio
NextRadio is an FM tuner application that receives FM radio broadcasts in your local area. NextRadio
also provides a data service for radio broadcasters to share information about their station and their
broadcast content so that listeners can receive real-time updates as they listen.
■ From home, tap Apps > NextRadio .
Note: To listen to radio from your device, you must plug in either headphones or a speaker cable to the
headphone jack on top of the device. To listen through the device's speaker (after plugging in
headphones), tap More options > Output to speaker.
Pages Manager
The Pages Manager app lets you manage up to 50 Pages from your smartphone or tablet. You can check
Page activity, share with your audience and see insights.
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Install Pages Manager
From home, tap Apps > Pages Manager . 1.
Tap Download, and then follow the prompts to accept access requirements and update the app.
2.
Use Pages Manager
■ From home, tap Apps > Pages Manager .
Samsung Milk Music
Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for
you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim
through stations, to find the perfect soundtrack for the moment.
From home, tap Apps > Samsung Milk Music . 1.
Read the Terms and Conditions and Privacy Policy, and then tap I agree to continue. 2.
Rotate the dial to select a music genre, and then tap to begin listening. 3.
Tip: To stop listening and exit Samsung Milk Music, drag down the status bar to display the notification
panel, and then tap next to the current song.
Uber
Search and find transportation service using the Uber app. Request a ride and get picked up within
minutes.
Install Uber
From home, tap Apps > Uber . 1.
Tap Get started, and then follow the prompts to update the app from the Google Play store. 2.
Use Uber
■ From home, tap Apps > Uber .
Video
Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account
to play videos synced from your other devices).
From home, tap Apps > Video . 1.
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Scroll through the videos stored on your phone. After a few seconds, each video thumbnail
begins playing a preview of the clip.
2.
Tap a video to view it. 3.
Voice Recorder
The Voice recorder allows you to record an audio file up to one minute long and then immediately share
it. Recording time will vary based on the available memory within the phone.
Make a Voice Recording
From home, tap Apps > Tools > Voice Recorder . 1.
Use the Voice Recorder controls: 2.
To start recording, tap Record and speak into the microphone.
To pause recording, tap Pause .
To resume a paused recording tap Resume .
To end the recording, tap Stop .
To cancel the recording, tap Back , and then tap Discard.
To block incoming calls while recording, tap Call rejection .
Play Back a Voice Recording
From a home screen, Apps > Tools > Voice Recorder . 1.
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Tap Recordings . 2.
Tap a recording to play it back. 3.
Share a Voice Recording
From home, tap Apps > Tools > Voice Recorder . 1.
Tap Recordings , and then touch and hold on a recording to display options.
2.
Tap More > Share, and then follow the prompts to choose a method and share the file. 3.
Rename a Voice Recording
From home, tap Apps > Tools > Voice Recorder . 1.
Tap Recordings , and then touch and hold on a recording to select it. 2.
Tap More > Rename to change the name of the voice recording. 3.
Voice Recorder Options
From home, tap Apps > Tools > Voice Recorder . 1.
Tap Recordings to view a list of recordings. 2.
Tap More for options: 3.
Edit: Tap on recordings to select them. After selection, you can delete or rename the
recording.
Share: Select voice recordings to share.
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Delete a Voice Recording
From home, tap Apps > Tools > Voice Recorder . 1.
Tap Recordings , and then touch and hold on a recording to select it. 2.
Tap Delete > Delete. 3.
YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
From home, tap Apps > YouTube . 1.
The YouTube app launches.
Search through the YouTube channels and tap a video you want to see. 2.
The video plays on your phone screen.
Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
From home, tap Apps > YouTube . 1.
The YouTube app launches.
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Tap Account . 2.
Your account menu appears.
Tap Upload to select a video from your phone. 3.
Enter a title, description, and tags, and select a privacy setting.
Tap Upload .
4.
The video is uploaded to your YouTube channel.
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.
Transfer Files Between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
Data exchange may use the methods outlined in the following table:
Method Description
Media device (MTP)
Transfer files between your phone and PC such as pictures, videos, and
music.
Camera (PTP)
Transfer picture and video files between your phone and PC.
Mass storage mode
Exchange data with a PC using your phone as an external storage device.
Transfer Files Between the Phone and a Computer
Connect your phone to your computer using the supplied USB/charging cable. 1.
Insert the cable to the charger/accessory port at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
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Note: The first time you attach the phone to a computer, the device driver software will automatically
install on the computer.
Drag the status bar down to display the notification panel. 2.
You will see either Connected as a media device or Connected as a camera. 3.
The files on your phone can now be accessed using your computer.
For most transfers, you will want to use Connected as a media device.
To change the option, tap the notification in the notification panel to open the USB computer
connection window, and then tap the desired option.
On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
4.
Select Phone for internal phone storage. 5.
Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
6.
When you are done, disconnect your phone from your computer. 7.
The transferred files are now saved to your phone.
Note: You can also copy files from your phone to your computer, for example, if you want to save pictures
or videos from your phone on your computer.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
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The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Connections setting menu to enable your phone’s Wi-Fi feature and connect to an available Wi-Fi
network.
From home, tap Apps > Settings > Wi-Fi . 1.
The Wi-Fi settings menu appears.
Tap ON/OFF to turn Wi-Fi on. 2.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
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3.
To disable Wi-Fi, tap ON/OFF again.
Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap
Connect.
Your phone is connected to the Wi-Fi network. You will see in the status bar.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, and more). Contact the router manufacturer for information. For
password for a public wireless LAN, check with the user's service provider.
Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
Connectivity 222
From home, tap Apps > Settings > Wi-Fi . 1.
The Wi-Fi settings menu appears.
Tap ON/OFF to turn Wi-Fi on. 2.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap ON/OFF again.
Connectivity 223
Tap More > Advanced. 3.
The advanced Wi-Fi settings menu appears.
Configure your Wi-Fi settings. 4.
Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may want to remove a connected Wi-Fi network.
From home, tap Apps > Settings > Wi-Fi . 1.
The Wi-Fi settings menu appears.
Connectivity 224
Press and hold the name of the connected access point, and then tap Forget network. 2.
Wi-Fi is disconnected and the network settings are removed.
After “forgetting” an access point, you need to enter the correct password (and other network
settings, if required) to reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless
access point (network) or using the Internet.
From home, tap Apps > Settings > Wi-Fi . 1.
The Wi-Fi settings menu appears.
Connectivity 225
Tap ON/OFF to turn Wi-Fi on. 2.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
Tap Wi-Fi Direct. 3.
The Wi-Fi Direct settings menu appears.
Wi-Fi Direct and Wi-Fi are unavailable at the same time.
If a device is found, tap the device entry to connect. 4.
If connected using Wi-Fi, you will see a confirmation. Follow the prompts.
Accept the connection on the other device.
5.
The phone is connected using Wi-Fi Direct.
Connectivity 226
If a connection is not accepted after a certain period, the connection request is cancelled.
To stop a connection, tap the device name on the Wi-Fi Direct list.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Problem: I cannot use Bluetooth.
Solution: Is your phone in Airplane mode? Bluetooth is unavailable in Airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, and more.
Function Description
Audio output
Listen to music and more, wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable Bluetooth
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
● Wireless connection to all Bluetooth functions is not guaranteed for the phone.
● The phone may not connect properly depending on the other device.
● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth:
Connectivity 227
From home, tap Apps > Settings > Bluetooth . 1.
The Bluetooth settings open.
Tap ON/OFF to turn Bluetooth on. 2.
Bluetooth is enabled.
To disable Bluetooth, tap ON/OFF again.
Tip: You can also turn Bluetooth on or off with the Quick settings button in the notification panel. Drag the
status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Connectivity 228
Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Saved Bluetooth devices can be connected simply.
Note: Before pairing, turn on Bluetooth on the other device and make sure it is visible or discoverable.
To pair Bluetooth devices:
From home, tap Apps > Settings > Bluetooth . 1.
The Bluetooth settings open.
Nearby devices that are visible or discoverable appear in the Available devices list.
If a target device is not detected, tap Scan to search again.
Tap a device from the Available devices list, and follow the prompts to pair with the device.
Methods to accept a Bluetooth connection differ depending on the device used.
2.
Connectivity 229
The Bluetooth device is paired to your phone.
Unpairing from a Paired Device
From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 1.
Tap Unpair. 2.
The device is unpaired from your phone. To make another connection with the device, you
will need to pair again.
Connectivity 230
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and hands-free
devices.
From home, tap Apps > Settings > Bluetooth . 1.
The Bluetooth settings open.
Paired Bluetooth devices appear in the Paired devices list.
Tap a device from the Paired devices list. 2.
Your phone connects to the paired device.
Connectivity 231
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth connected icon is displayed in the status
bar. Depending on the type of device you have connected, you can then start using the headset or car kit
to listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
options may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Share Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send Using Bluetooth
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Calendar events
● Contacts
● Audio files
The instructions below illustrate sharing information using Bluetooth by describing how to share a contact.
Sending Contacts Data Using Bluetooth
Note: Your phone must be paired with another Bluetooth-enabled device in order to send information.
From home, tap Apps > Contacts . 1.
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You will see the Contacts list.
Tap a contact to send. 2.
Tap More > Share contact > Bluetooth. 3.
Connectivity 233
Tap a paired device to receive the data. 4.
The contact information is sent.
If you see a message to confirm, follow the prompts.
Receiving Data Using Bluetooth
Transfer files to your device using Bluetooth.
Note: Your phone must be paired with another Bluetooth-enabled device in order to send information.
When another device attempts to send a file to your phone using Bluetooth, you will see a
request to accept the file.
1.
Tap Accept. 2.
The file is sent to your phone.
When your phone receives a file, you will see a notification. To open the file immediately,
drag the status bar down to display the notification panel, and then tap the notification.
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When you open a received file, what happens next depends on the file type:
• Media files and documents are usually opened directly in a compatible application.
• For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)
• For a vCard contact file, received contacts are stored in the Contacts list.
Settings 235
Settings
The following topics provide an overview of items you can change using your phone’s Settings menus.
Basic Settings
From home, tap App > Settings to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category Description
Wi-Fi
Enable and set Wi-Fi options.
Bluetooth
Enable Bluetooth connections.
Mobile Hotspot
Use the Mobile Hotspot feature to share your phone’s data connection with
other devices using Wi-Fi.
Airplane mode
Turn Airplane mode on or off.
Data usage
Check your phone’s data usage.
Mobile networks
View and configure your mobile network connections and settings.
More connection
settings
Set wireless and network functions, including selecting a default messaging
app, printing services, and setting up a Virtual Private Network (VPN).
Sounds and
notifications
Set ringtone, notification tones, and more.
Display
Set display features, font, brightness, and more.
Motions and gestures
Enable phone controls by using motions and gestures.
Applications
Manage applications, default apps, and system processes.
Wallpaper
Set wallpaper for the home and lock screens.
Themes
Select visual themes for your phone.
Lock screen and
security
Set your phone’s lock screen options. Set security features such as device
administrators, encryption, and trusted credentials.
Privacy
Configure privacy features, including location method.
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Category
Description
Easy mode
Enable Easy mode for your phone, simplifying the layout and interface.
Accessibility
Set accessibility options such as screen magnification, hearing aid
compatibility, and more.
Accounts
Set up accounts such as Samsung, Google, and more.
Backup and reset
Set up backup options for your phone, as well as resetting the phone to its
factory defaults.
Language and input
Set up Language and input methods for your phone.
Battery
Display the battery charge as a percentage on the status bar, view battery
usage by application and system process, and configure power saving
modes.
Storage
View total and available system memory.
Date and time
Set your phone’s date and time.
Activate this device
Activate your device with the Virgin Mobile network.
System Update
Update your system’s software, PRL, and Profile.
About device
View device status, legal information, and hardware information about your
device.
Access Settings
■ From home, tap Apps > Settings .
– or –
Settings 237
Slide the status bar down to open the notification panel, and then tap Settings .
The settings menu opens.
Customize Quick Settings
At the top of the main settings menu is a section of Quick settings. You can include up to nine primary
settings options in the Quick settings menu.
To customize Quick settings:
From home, tap Apps > Settings . 1.
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Tap Edit. 2.
Check or uncheck options to include in Quick settings. The counter at the top right corner
indicates how many items have been selected out of the maximum of 9.
3.
Tap the Back key to return to the main settings menu. 4.
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about using Wi-Fi, see Wi-Fi.
From home, tap Apps > Settings > Wi-Fi . 1.
Settings 239
The Wi-Fi settings menu appears.
Tap ON/OFF to turn Wi-Fi on. 2.
Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap ON/OFF again.
Tap a Wi-Fi network, enter the password, and tap Connect. 3.
Your phone is connected to the selected Wi-Fi network.
The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, and more). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.
Settings 240
Connect to a Wi-Fi Network Using WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless
network connection between your phone and a router.
To connect using a WPS button:
From Wi-Fi settings, tap More > WPS push button. 1.
Tap the WPS button on your router. 2.
Follow the prompts to complete the connection. 3.
To connect using a Personal Identification Number (PIN):
From Wi-Fi settings, tap More > WPS PIN entry. 1.
Enter the PIN displayed on your router. 2.
Follow the prompts to complete the connection. 3.
Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when
the current Wi-Fi connection is unstable.
From the Wi-Fi settings menu, tap More > Smart network switch. 1.
Tap On to enable the feature.
2.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
■ From the Wi-Fi menu, tap More > Advanced to access the advanced Wi-Fi settings:
Network notification: Tap ON/OFF to enable notification when open networks are available.
Passpoint: Tap ON/OFF to enable automatic connection to Passpoint-certified Wi-Fi access
points.
Keep Wi-Fi on during sleep: Select options for keeping Wi-Fi active while the phone is
sleeping.
Always allow scanning: Tap ON/OFF to enable or disable background scanning even when
Wi-Fi is turned off.
Install network certificates: Install security certificates from your phone storage.
MAC address: View your phone's MAC address.
IP address: View the phone's IP address.
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Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
Access Bluetooth Settings
■ From home, tap Apps > Settings > Bluetooth .
The Bluetooth settings open.
Bluetooth Settings Options
● Enable Bluetooth: In Bluetooth settings, tap ON/OFF to enable.
When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the prompts.
● Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in Available devices and follow the prompts.
Depending on the device, you may be required to enter or accept a passkey.
If the target device does not appear, tap Scan to search again.
This setting is available when Bluetooth is enabled.
● Change the name of a paired device: From Bluetooth settings, tap Settings next to a
paired device name, tap Rename, enter a new name, and tap Rename.
Emoji cannot be used in a device name.
This setting is available when Bluetooth is enabled.
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● Cancelling pairing: From Bluetooth settings, tap Settings next to a paired device name, and
then tap Unpair.
This setting is available when Bluetooth is enabled.
● Enable service from paired device: From Bluetooth settings, tap Settings next to a paired
device name, and then tap the listing under Use for.
If a confirmation prompt appears, follow the prompts.
This setting is available when Bluetooth is enabled.
This setting is available when the paired device is providing a service.
Tap ON/OFF to turn the option on.
● Search for other devices: From Bluetooth settings, tap Scan.
This setting is available when Bluetooth is enabled.
● Check files received using Bluetooth transfer: From Bluetooth settings, tap More > Received
files, and then follow the prompts.
Hotspot Settings
Use the Hotspot feature to share your phone’s data connection with other devices using Wi-Fi.
Important: Use of the Hotspot feature requires an additional subscription. Visit virginmobileusa.com to
learn more.
Note: Using the Hotspot feature consumes battery power and uses data services.
Turn Hotspot On or Off
To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can
control Hotspot from Settings.
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From home, tap Apps > Settings > Mobile Hotspot . 1.
The Hotspot settings open.
Tap ON/OFF to turn Hotspot on or off. 2.
Note: Turning on Hotspot will turn off Wi-Fi.
Configure Hotspot
Set up Hotspot to your preferences.
From home, tap Apps > Settings > Mobile Hotspot . 1.
Tap More to set the following options: 2.
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Configure Hotspot:
• Network name: View and change the name of your Mobile Hotspot.
• Hide my device: When enabled, your Mobile Hotspot is not visible to other Wi-Fi devices
during a scan. Other devices can still connect to your Mobile Hotspot, but will have to set
up the connection manually with your Network SSID and Password.
• Security: Choose the security level for your Mobile Hotspot.
• Password: If you choose a security level that uses a password, set a password.
• Show password: When enabled, the contents of the Password field are visible.
• Show advanced options: When enabled, you can access advanced options, including
Broadcast channel, to specify the channel your device uses for Hotspot, and you can set
the maximum number of connections to your Hotspot.
Timeout settings: Choose a time period, after which Hotspot will automatically turn off if
there is no activity.
LAN settings: View and configure settings related to using your Hotspot as a Local Area
Network.
• IP address: View the default IP address, or tap to enter a valid IPv4 address.
• Subnet mask: View the default subnet mask, or tap to enter a subnet mask.
• DHCP: Tap to enable or disable DHCP. When DHCP is enabled, your phone assigns IP
addresses to devices that connect to Hotspot.
• Starting IP: When DHCP is enabled, view the default starting IP address for assigning IP
addresses to connecting devices, or enter a enter a valid IPv4 address. When other
devices connect to your device using DHCP, the IP address your phone assigns will be
between the Starting IP and Ending IP.
• Ending IP: When DHCP is enabled, view the default ending IP address for assigning IP
addresses to connecting devices, or enter a enter a valid IPv4 address. When other
devices connect to your device using DHCP, the IP address your phone assigns will be
between the Starting IP and Ending IP.
• Lease time: When DHCP is enabled, set a length of time a connected device may use
an assigned IP address.
• Maximum DHCP users: When DHCP is enabled, set the maximum number of devices
allowed to connect to your Hotspot.
Allowed Devices
Control whether devices can connect to your Mobile Hotspot with the Allowed devices list. After you add
devices to the list, they can scan for your phone and connect using your phone’s Hotspot name and
password.
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Note: Using the Hotspot feature consumes battery power and uses data services.
From home, tap Apps > Settings > Mobile Hotspot . 1.
Tap More > Allowed devices. 2.
Tap Add, and then enter the other device’s Device name and MAC address. Consult the other
device’s settings to find these details.
3.
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Tap OK to add the device to the Allowed devices list. 4.
Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use
make calls, send or receive messages, or access the Internet. It also turns off other connectivity features,
such as Wi-Fi and Bluetooth.
While in Airplane mode, you can use other features of your phone, such as playing music, watching
videos, or other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the
notification panel.
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From home, tap Apps > Settings > Airplane mode . 1.
Tap ON/OFF to enable Airplane mode. 2.
Note: You can also enable or disable Airplane Mode through the notification panel Quick settings (drag
down the status bar and tap Airplane mode > Turn on), or through the Power/Lock key (press and hold
the Power/Lock key, and then tap Airplane mode > Turn on).
Data Usage Settings
The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
Hotspot usage, and more.
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■ From home, tap Apps > Settings > Data usage .
The data usage window opens.
Data Usage Settings Options
● Mobile data: Tap ON/OFF next to Mobile data.
● Limit mobile data usage: Tap ON/OFF next to Limit mobile data usage, and then drag the
horizontal limit slider up or down to set the data usage limit.
This setting is available when Mobile data is enabled.
● Alert me about data usage: Tap ON/OFF next to Alert me about data usage, and then drag
the horizontal warning slider up and down to set an amount.
Data usage amounts are approximate. Actual amounts may differ.
This setting is available when Mobile data is enabled.
● Set dates for data usage tracking: Tap the date range to set the data usage measuring cycle.
This setting is available when Mobile data is enabled.
● Application data usage: Tap an app name to see its usage for the period.
● More: Tap More and select additional options:
Restrict background data: Prevent apps and services from using mobile data services
unless connected to a Wi-Fi network.
Show Wi-Fi usage: Display a Wi-Fi tab at the top of the Data usage window. Tap the tab to
view your phone’s Wi-Fi data usage.
Restrict networks. Set apps to warn you before using these networks for large downloads.
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Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
From home, tap Apps > Settings > Mobile networks . 1.
Configure options:
2.
Network mode: Choose a preferred network mode. Available options depend on your
phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the
recommended setting).
Network operators: View mobile network operator information for international GSM
networks.
More Connection Settings
The More connection settings menu provides access to additional network options, such as default
messaging app, VPN, mobile networks, and printers (if available).
More Connection Settings Options
Setting Description
Tethering
Share your device’s mobile data connection using USB or Bluetooth.
Printing
Set up printers to print from your phone.
VPN
Add a Virtual Private Network (VPN).
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Setting
Description
Default messaging app
Set a default text messaging app.
Access More Connection Options
From home, tap Apps > Settings > More connection settings . 1.
Set items. 2.
Your settings are saved and implemented.
Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device
using USB cable or by Bluetooth.
Important: Use of the Tethering feature requires an additional subscription. Visit virginmobileusa.com to
learn more.
Note: Using the tethering feature consumes battery power and uses data services.
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From home, tap Apps > Settings > More connection settings . 1.
Tap Tethering. 2.
Bluetooth tethering: Pair your device with the computer using Bluetooth. Consult the
computer’s documentation for more information about configuring your computer to pair using
Bluetooth. Tap Bluetooth tethering to turn tethering on.
Printing
You can print from your phone, using Wi-Fi, to an optional compatible printer (not included). Your phone
and the optional printer must be connected to the same Wi-Fi network.
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Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP
address of the printer; consult the printer’s documentation for this information.
From home, tap Apps > Settings > More connection settings > Printing. 1.
The Printing settings screen displays.
From the Printing settings screen, tap Download plug-in . 2.
Follow the prompts to download and install a print driver from the Google Play store. 3.
Choose a print service from the list, and then tap ON/OFF to turn the service on or off. The
service must be on to add a printer.
4.
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Tap More > Add printer > Add printer (or , depending on the plug-in), and then enter a name
and the IP address of the printer.
5.
Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print
service and printer you are using.
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From the Printing settings screen, select a print service from the list. 1.
Tap ON/OFF to turn the service on. The service must be on to add a printer. 2.
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Tap More > Add printer and follow the prompts to add a printer. 3.
Tap More > Printer settings to configure printer options. Available options may vary depending
on the type of printer, and not all printers support all options.
4.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
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Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.
Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage.
From home, tap Apps > Settings > Lock screen and security . 1.
Tap Screen lock type > Password. 2.
Note: For credential storage, you can also use Pattern or PIN screen lock types. See Screen Lock.
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Enter a new password (at least eight characters without any spaces) for the credential storage,
scroll down and confirm the password, and then tap OK.
3.
Select your display option for notifications on the lock screen, and then tap Done. 4.
The password is set, allowing secure credential storage.
On the Lock screen and security window, tap Other security settings. 5.
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Tap Trust agents, and then tap your preferred system and user credentials. 6.
Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.
Add a VPN Connection
Use the More connection settings menu to add a VPN connection to your phone.
From home, tap Apps > Settings > More connection settings > VPN. 1.
The VPN settings window appears.
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Tap More > Add VPN, and then enter the information for the VPN you want to add. 2.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your network
administrator.
Tap Save. 3.
Your VPN is added to the VPNs section of the VPN settings window.
Access the VPN Settings Window
■ From home, tap Apps > Settings > More connection settings > VPN.
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The VPN settings window appears.
Connect to a VPN
From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 1.
When prompted, enter your login credentials, and then tap Connect. 2.
You will connect to the selected VPN.
When you are connected, a VPN connected icon appears in the notification area.
Open the Web browser to access resources such as intranet sites on your corporate network. 3.
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Disconnect from a VPN
Drag the status bar down to open the notification panel. 1.
Tap the VPN connection to display the VPN connection window. 2.
Tap Disconnect to disconnect from the VPN. 3.
Your phone disconnects from the VPN.
Default Messaging App Settings
If you have multiple messaging apps installed on your phone, you can choose the app your phone uses
for messaging. The app you select here will be used when you choose Messages in other apps, such as
when sharing items like pictures or video.
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From home, tap Apps > Settings > More connection settings > Default
messaging app.
1.
Choose a messaging app. 2.
The default messaging app is set.
Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you
will not be able to use the standard Messages app unless you restore it as the default messaging app.
Sounds and Notifications Settings
The Sounds and notifications settings menu lets you control your phone’s audio, from ringtones and alerts
to tap tones and notifications.
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Sounds and Notifications Settings Overview
The sounds and notifications settings menu allows you to configure the following options:
Sound Setting Description
Sound mode
Set the sound mode for the phone (Sound, Vibrate, or Mute).
Volume
Set the volume for ringtones, media, system features, and more.
Ringtones and sounds
Set your ringtones and notification sounds for your phone, apps, keypad,
and other features.
Vibrations
Configure vibration pattern, feedback, and other settings.
Sound quality and effects
Set sound quality and sound effects for your phone.
Do not disturb
Configure the Do not disturb feature to mute calls and alerts at will or on a
schedule, as well as set exceptions.
Notifications on lock
screen
Choose whether to display sensitive content and notifications when the
screen is locked.
App notifications
Configure notifications for apps installed on your phone.
Sound Mode
From home, tap Apps > Settings > Sounds and notifications .
You can switch between sound modes while preserving the individual sound settings you have made.
1.
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Tap Sound mode, and then choose a mode: 2.
Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in
Sound settings for notifications and alerts.
Vibrate: Your phone vibrates for notifications and alerts.
Mute: Your phone plays no sounds or vibrations. Reminders will still occur.
Volume
Set the system volume level, and set default volume for call ringtones, notifications, and other media.
Note: You can also set System volume from the home screen by pressing the Volume key.
From home, tap Apps > Settings > Sounds and notifications . 1.
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Tap Volume and then drag the sliders to set the default volume for: 2.
Ringtone
Media
Notifications
System
Ringtones and Sounds
Choose a ringtone for incoming calls.
From home, tap Apps > Settings > Sounds and notifications . 1.
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Tap Ringtones and sounds for options: 2.
Ringtone: Select a default ringtone.
Default notification sound: Choose a default sound for notifications.
Messages notifications: Tones play and/or the phone vibrates when new messages arrives.
Calendar notifications: Tones play and/or the phone vibrates to remind you of events.
Email notifications: Tones play and/or the phone vibrates when new emails arrive.
Touch sounds: Tones play when you tap the screen to make selections.
Dialing keypad tone: Tones play when you tap keys on the phone keypad.
Screen lock sounds: Tones play when you tap the screen to lock or unlock it.
Emergency tone: Select alert type for emergency notifications.
Keyboard sound: Tones play when you tap the keyboard.
Add a Ringtone
When you select a ringtone, either from the settings menu or from Contacts, you can add a custom
ringtone.
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From the Ringtones and sounds menu, tap Ringtone. 1.
Scroll to the bottom of the list and tap Add ringtone . 2.
Select a source (OneDrive or Sound picker) for the ringtone. 3.
You will see a list of compatible songs or audio files. To load music on your phone, see
Transfer Files between Your Phone and a Computer.
Tap a song to hear a preview, and then tap Done to save it as a ringtone.
4.
The new ringtone is saved to the list and will be available to be assigned as a default
ringtone or as a ringtone for individual contacts, groups, and more.
Vibrations
Choose vibrations to play for notifications, such as for incoming calls, new messages, and event
reminders.
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From home, tap Apps > Settings > Sounds and notifications . 1.
Tap Vibrations for options: 2.
Vibration pattern. Select a vibration pattern, or create a new one.
Vibrate while ringing: The phone vibrates when ringing.
Sound Quality and Effects
Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are
connected.
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From home, tap Apps > Settings > Sounds and notifications . 1.
Tap Sound quality and effects for options: 2.
Adapt Sound: Find the best sound quality for you and use it during calls and while playing
music or videos.
SoundAlive+: Recreate the effect of rich surround sound.
Tube Amp: Simulate the soft timbre of a tube amplifier.
Notifications
Choose a sound for notifications, such as for new messages and event reminders.
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From home, tap Apps > Settings > Sounds and notifications . 1.
Set notification sound options: 2.
Do not disturb: Silence all calls and alerts during scheduled times. You can allow
exceptions.
Notifications on lock screen: Choose whether to display sensitive content and notifications
when the screen is locked.
App notifications: Allow or block notifications from individual apps.
Display Settings
Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also
help increase battery life.
Display Settings Overview
The display settings menu allows you to configure the following options:
Display Setting Description
Brightness
Set the display brightness.
Outdoor mode
Increase the screen brightness for 15 minutes to improve screen display
for use outdoors.
Font
Set a default font and font size.
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Display Setting
Description
Screen timeout
Set a screen timeout duration.
Note: Longer durations discharge the battery more quickly
Screen mode
Select a screen display mode to optimize it for the content being
displayed.
Daydream
Select a screensaver to be displayed when the device is docked or
sleeping.
Access Display Settings
From home, tap Apps > Settings > Display . 1.
Set your display options: 2.
Brightness: Set the screen brightness.
Outdoor mode: Increase the screen brightness for 15 minutes to improve screen display for
use outdoors.
Font: Choose the default font.
Screen timeout: Turn the screen off after a set amount of time.
Screen mode: Adjust the screen display according to what is being displayed.
Daydream: Choose options for when the phone is docked or sleeping.
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Motions and Gestures
Enable or disable motions and gestures which provide phone control by moving the phone or by
gesturing.
Access Motions and Gestures Settings
From home, tap Apps > Settings > Motions and gestures . 1.
Tap ON/OFF to turn on Smart alert, which vibrates the phone when picked up to notify you about
missed calls and messages.
2.
Applications Settings
View information and configure settings for all apps on your phone. The Application manager and Default
applications menus are located here.
Application Manager
Check installed applications and running applications. Items that can be checked in the Application
manager are as follows:
Apps Setting Description
Downloaded
Check downloaded apps.
SD Card
Check apps on the optional memory card (not included).
Running
Check running apps.
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Apps Setting
Description
All
Check all apps.
Disabled
Check disabled apps. Tab is only available if you have disabled apps.
Access the Application Manager
From home, tap Apps > Settings > Applications . 1.
Tap Application manager. 2.
Tap items to view details. 3.
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Check your application settings condition and access additional options.
Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable
the app, clear cache and data, and more.
Default Applications
Set or clear default applications for certain built-in features of the phone.
From home, tap Apps > Settings > Applications . 1.
Tap Default applications. 2.
Tap each default setting to see what services or applications are available to set as the default. 3.
Home: Choose a default home screen mode.
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Messages: Choose a default app for messaging.
Clear defaults: Tap Clear to clear any defaults you may have set during phone use, such as
YouTube to view a video or Maps to launch a Web address link.
Note: If you choose a default messaging app other than Messages (Google Hangouts for example), you
will not be able to use the Messages app unless you restore it as the default messaging app. For details,
see Default Messaging App Settings.
Wallpaper
You can change the wallpaper for the Home and lock screens.
Change the Wallpaper
From home, tap Apps > Settings > Wallpaper . 1.
Tap Home screen to open the drop-down list. Select the screens for which you want to change
the wallpaper.
2.
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Tap a wallpaper to preview it. 3.
Tap Set as wallpaper to set the selected wallpaper for the screen or screens. 4.
Your wallpaper is changed.
Themes
Themes are packages of visual content that provide different wallpapers and icons for your phone.
Change the Theme
From home, tap Apps > Settings > Themes . 1.
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– or –
Touch and hold an empty area on a home screen, and then tap Themes.
Tap a theme to view it.
2.
To find other themes, tap Theme store. 3.
To download a theme, tap the theme, and then tap Download. 4.
To apply a theme, tap the theme, and then tap Apply. 5.
Your theme is changed.
Lock Screen and Security Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen
options, determine whether to show tips for unlocking the phone, and enter your owner information to be
displayed on the lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and
credential storage options.
Lock Screen and Security Overview
The following options are available in the Lock screen and security menu (options vary depending on the
screen lock selected):
Setting Description
Screen lock type
Set your screen lock.
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Setting
Description
Show information
Select items to show on the lock screen, like a Dual clock, the Weather,
and Owner information.
Secure lock settings
Set your secure lock functions, such as Auto lock, and Lock instantly
with the Power/Lock key.
Unlock effect
Set the effect shown when the lock screen wakes up.
Unknown sources
Allow or deny installation of apps from sources other than the Google
Play store app.
Other security settings
Configure settings for encryption, password visibility, security updates,
credentials, and other security features.
Access Lock Screen and Security Options
■ From home, tap Apps > Settings > Lock screen and security .
The Lock screen and security menu opens.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock
the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
● Swipe
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● Pattern
● PIN
● Password
● None
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password protection). It is also recommended you frequently change
your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
From home, tap Apps > Settings > Lock screen and security . 1.
The Lock screen and security menu opens.
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Tap Screen lock type. 2.
The Screen lock settings menu opens.
Use Swipe to Unlock the Screen
■ From the Screen lock type menu, tap Swipe to save the setting.
The screen lock is set.
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Use a Screen Unlock Pattern
From the Screen lock type menu, tap Pattern. 1.
Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.
2.
The phone records the pattern.
Tap Continue. 3.
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When prompted, draw the screen unlock pattern again, and then tap Confirm. 4.
The screen unlock pattern is saved.
Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock
pattern.
5.
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Select display options for notifications on the lock screen. 6.
The screen lock is set.
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be
prompted to wait for 30 seconds before you can try again.
Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap
Apps > Settings > Lock screen and security > Secure lock settings, and then tap
ON/OFF next to Make pattern visible to turn it off.
Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock screen
and security > Screen lock type.
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Use a Screen Unlock PIN
From the Screen lock type menu, tap PIN. 1.
Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting. 2.
Select display options for notifications on the lock screen. 3.
The screen lock is set.
If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.
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Use a Screen Unlock Password
From the Screen lock type menu, tap Password. 1.
Enter a password with at least 4 characters, including at least one letter, tap Continue, and then
enter your password again to confirm it.
2.
Select display options for notifications on the lock screen. 3.
The screen lock is set.
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.
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Important: To protect your phone and data from unauthorized access, it is recommended that you use
the screen unlock password (highest security). It is also recommended that you frequently change your
password to ensure the safety of your phone and personal data.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
From home, tap Apps > Settings > Lock screen and security . 1.
The Lock screen and security menu opens.
Tap Screen lock type. 2.
The Screen lock settings menu opens.
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Draw your unlock screen pattern, enter your PIN, or enter your password. 3.
Tap None. 4.
The screen lock is disabled.
Device Security
Configure security for your phone.
From home, tap Apps > Settings > Lock screen and security . 1.
The Lock screen and security menu opens.
Tap ON/OFF next to Unknown sources to enable installation of non-Google Play applications. 2.
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Warning: Enabling installation of third-party applications can cause your device and personal data to be
more vulnerable to attacks by unknown sources.
Tap Other security settings. 3.
The Other security settings menu opens.
Configure the following options: 4.
Encrypt device: Follow the prompts to encrypt all data on your device.
Encrypt external SD card: Follow the prompts to encrypt all data on your optional memory
card (not included).
Make passwords visible: Display password characters briefly as you type them.
Security policy updates: Automatically or manually check for security policy updates.
Send security reports: Send security reports to Samsung using Wi-Fi for threat analysis.
Device administrators: Manage your device administrators and application installation
privileges.
Storage type: Select a storage location for credential contents.
View security certificates: Display certificates in your device’s ROM and other certificates
you have installed.
Install from device storage: Install a new certificate from storage.
Clear credentials: Erase the credential contents from the device and reset the password.
Trust agents: Perform selected actions when trusted devices are connected.
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Pin windows: Pin an app on your device screen, preventing access to other features of your
phone.
Usage data access: View the applications that can access your device’s usage history.
Notification access: View the applications that can access notifications you receive on your
phone.
Note: To view Trust agents, set up a secure screen lock (Password, PIN, or Pattern). For more
information, see Screen Lock.
Privacy
Privacy and safety features include locating methods and diagnostic reporting of your phone. The
following settings are available.
Privacy Settings Description
Location
Select the method used to estimate your location. You can also view the
apps that have requested your location and review their history logs.
Report diagnostic info
You can choose to enable reporting of diagnostic info when your phone
experiences technical problems.
Access Privacy Settings
■ From home, tap Apps > Settings > Privacy .
The Privacy and safety menu opens.
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Location Settings
Your Location services settings menu lets you select how your phone determines its location (using the
wireless networks, GPS satellites, both, or neither).
Enable Location Services
Before using any features that require location assistance, you must enable your phone’s Location
services.
From home, tap Apps > Settings > Privacy . 1.
Tap Location. 2.
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Tap ON/OFF to enable Location services. 3.
Your phone’s Location services are enabled.
If you see a confirmation, follow the prompts to connect.
Changing Location Method
You can change the methods used for determining your location.
Note: Location must be turned on to change locating method.
From home, tap Apps > Settings > Privacy . 1.
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Tap Location. 2.
Tap Locating method. 3.
Select a locating method. Each mode has a description of which method or methods are used to
estimate your location.
4.
Your phone’s Locating method is set.
Location Services
Google uses Location Reporting to store and use your device’s most recent location data. Google apps,
such as Google Maps, can use this data to improve your search results based on places that you have
visited.
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From home, tap Apps > Settings > Privacy . 1.
Tap Location. 2.
Tap Google Location History and sign in to your Google Account for more options. 3.
Report Diagnostic Info
You can choose to enable reporting of diagnostic info when your phone experiences technical problems.
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Enable Report Diagnostic Info
From home, tap Apps > Settings > Privacy . 1.
Tap Report diagnostic info. 2.
Read the consent information and tap Yes to enable. 3.
Easy Mode
Easy mode provides a simpler experience using your phone, with a simpler home screen layout and
simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of
your phone, you can turn on Easy mode at any time.
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Easy Mode Overview
The following Easy mode options may be configured:
Easy mode Option Description
Standard mode
Use the standard home screen layout.
Easy mode
Use a simpler home screen layout and straight forward application
interactions. The font size Large will be applied throughout the device.
Enable Easy Mode
From home, tap Apps > Settings > Easy mode . 1.
Settings 296
Tap Easy mode, and then select the apps you want to use from the Easy applications list. 2.
Tap Done to apply your Easy mode settings. 3.
Return to Standard Mode
You can use the Easy mode Settings menu to return to Standard mode.
From home, swipe the screen to the left and tap Settings > Easy mode . 1.
Settings 297
Tap Standard mode and then tap Done. 2.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option Description
Vision
Configure accessibility features for vision.
Hearing
Configure accessibility features for hearing and sounds.
Dexterity and interaction
Configure accessibility features for handling and interactions with the
phone.
Direct access
Open your accessibility settings by pressing the Home key three times
in quick succession.
Notification reminder
Set the phone to beep or vibrate at set intervals to remind you of any
unread notifications from selected applications.
Answering and ending
calls
Answer calls by pressing the Home key, and end calls by pressing the
Power/Lock key.
Single tap mode
Dismiss or snooze alarms, calendar events, and timer alerts, and
answer or reject incoming calls with a single tap.
Settings 298
Accessibility Option
Description
TalkBack
Receive spoken feedback describing what you touch, select, or activate.
Switch Access
Control your device using configurable key combinations.
Access Accessibility Options
From home, tap Apps > Settings > Accessibility . 1.
Set available accessibility options. 2.
Your Accessibility settings are applied and saved.
Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
Settings 299
From home, tap Apps > Settings > Accessibility . 1.
Tap Vision to configure options: 2.
Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is
enabled, double-press the Power/Lock key to turn it on or off while using your phone.
Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By
default, when you have TalkBack turned on, you must double-tap items on the screen to
select them. If you turn on Rapid key input, you can tap and release your finger to select and
item instead of double-tapping.
Speak passwords: The phone reads out characters entered in password fields. Use caution
with this feature, because others near you will be able to hear your passwords.
Font size: Choose the size of text for your phone’s screens.
Settings 300
Magnification gestures: Control zoom and pan options with specific gestures such as triple-
tapping, double pinching, and dragging two fingers across the screen.
Grayscale: Display screens in grayscale instead of color.
Negative colors: Screen colors are reversed.
Color adjustment: Adjusts the color of the screen if you have difficulty reading the screen
because of the color. Follow the prompts to fine-tune screen colors.
Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding
with two fingers until you hear an audio confirmation.
Text-to-speech options: Configure options for converting text to speech.
Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
From home, tap Apps > Settings > Accessibility. 1.
Settings 301
Tap Hearing to configure options: 2.
Flash notification: Flash the camera light when you receive notifications or when alarms
sound. Turn the device over to stop the flashing.
Turn off all sounds: Sounds made by the phone during taps, selections, notifications, are
muted.
Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with
hearing aids.
Samsung subtitles (CC): Displays Samsung subtitles where available. Tap ON/OFF to turn
the option on or off, and then configure options.
Google subtitles (CC): Displays Google subtitles where available. Tap ON/OFF to turn the
option on or off, and then configure options like Language, Text size, and Caption style.
Left/right sound balance: Adjust the sound sent to the left and right when using earphones.
Mono audio: Enable or disable the compression of stereo audio into a single mono audio
stream for use with a single earphone.
Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and
movement.
Settings 302
From home, tap Apps > Settings > Accessibility . 1.
Tap Dexterity and interaction to configure this option: 2.
Assistant menu: Assistant menu can improve phone accessibility by providing quick access
to important functions. A shortcut appears on all screens to give you access to the
Assistant menu. Tap Assistant menu to configure options:
• Tap ON/OFF beside Assistant menu to turn the feature on or off. When you turn on
Assistant menu, Single tap mode is also enabled.
• Dominant hand: Choose whether the Assistant menu displays on the left or right side of
the screen
• Edit: Re-order or remove items from the Assistant menu.
Settings 303
• Assistant plus: When turned on, Assistant plus displays contextual menu options for
some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and
then tap ON/OFF to turn the option on or off. After you turn on Assistant plus, enable or
disable apps to use with Assistant plus.
• Touchpad size: Choose a size for touchpads for use in your phone’s screens.
• Cursor size: Choose the size of cursors, to display on the screen.
• Cursor speed: Choose a speed for cursor blinks.
Press and hold delay: Choose how long your phone waits during a touch and hold gesture
on the screen before continuing with the touch and hold action.
Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume
key at the same time. When Interaction control is on, you can use motions to control your
phone, and screen timeout is turned on. You can also block areas of the screen from touch
interaction. Automatic screen rotation and hard-key functions (Power/Lock key, Volume key,
and more) will be turned off, and app notifications will only be shown in the notification panel
and status bar.
Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
From home, tap Apps > Settings > Accessibility . 1.
Configure additional accessibility options: 2.
Direct access: Access common accessibility settings from any screen by pressing the Home
key rapidly 3 times in a row.
Settings 304
Notification reminder: Set the phone to alert you using vibration or sound to remind you of
unread notifications.
Answering and ending calls: Select options for answering and ending calls.
• Pressing the Home key: Answer calls by pressing the Home key.
• Pressing the Power key: End calls by pressing the Power/Lock key.
Single tap mode: Use a single tap to dismiss or snooze alarms, notifications and alerts, and
answer or reject calls.
TalkBack: Receive spoken feedback describing what you touch, select, or activate.
Switch Access: Control your device using configurable key combinations.
Note: Additional accessibility services you have installed are displayed under the Services heading.
Add Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.
Set Up a New Account
From home, tap Apps > Settings > Accounts .
1.
Settings 305
Tap Add account. 2.
An Add account window appears.
Tap an account type and then follow the prompts to add the required account information. 3.
The account is added to the accounts list.
Manage Existing Accounts
From home, tap Apps > Settings > Accounts . 1.
Settings 306
Tap the account type to see the existing accounts. 2.
The account settings menu appears.
View and configure your account settings as desired. 3.
The Account options are updated.
Backup and Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers
before resetting your phone to the original factory settings. The Factory data reset erases all data from
the phone’s application storage, including:
● Your Samsung account
● Your Google Account
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup and Reset Overview
The following options are available in the Back up and reset menu:
Backup and Reset Option Description
Backup account
Select the Google Account used to back up data.
Settings 307
Backup and Reset Option
Description
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to your Google Account.
Automatic restore
When reinstalling an application, backed up settings and data will be
restored from your Google Account.
Reset settings
Reset all settings to their factory defaults except the security, language,
and account settings. Your personal data and the settings of downloaded
apps will not be affected.
Factory data reset
Reset all settings and delete all data on phone.
● Performing a Factory data reset erases all data on the phone. It is recommended that you back
up important data before performing a factory data reset.
● Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
Access Backup and Reset Options
From home, tap Apps > Settings > Backup and reset . 1.
The Backup and reset menu opens.
Settings 308
Set options. 2.
The Backup and reset settings are applied and saved.
If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Factory Data Reset
Return your device to its factory defaults.
Factory Reset Protection
Adding a Google Account to your device automatically enables the Factory Reset Protection (FRP)
security feature.
FRP prevents other people from using your device if it is reset to factory settings without your permission.
For example, if your device is lost or stolen, only someone with your Google Account can perform a
factory data reset and use the device.
When a device is factory reset, the device will not be able to be setup without the user entering the
Google Account associated with the device.
Caution: You should remove your Google Account before shipping your device to Samsung or any other
service provider for service and before resetting the device to factory settings.
Important: Before initiating a Factory Reset on your own, confirm your Google Username and password
are up to date and active. You will need this information upon restart of the device.
To reset your device to its factory defaults:
Settings 309
From home, tap Apps > Settings > Backup and reset . 1.
The Backup and reset menu opens.
Tap Factory data reset. 2.
Settings 310
Read the factory data reset information page and tap Reset device. 3.
If prompted, enter your current pattern, PIN, or password. 4.
Tap Delete all. 5.
Your phone will power down and reset itself.
Once the phone has reset, it will run through the Hands Free Activation and update
processes again. When finished, you will see the Welcome screen and Setup application.
See Complete the Setup Screens to start over.
Warning: This action permanently erases ALL data from the device, including Google or other account
settings, system and application data and settings, downloaded applications, as well as your music,
photos, videos, and other files.
Settings 311
Language and Input Settings
Your phone’s Language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting Description
Language
Set the language for your display and menus.
Default keyboard
Set the default method for entering text.
Samsung keyboard
Set Samsung keyboard options.
Google voice typing
Set options for Google Voice text entry.
Voice input
Set your voice search options.
Text-to-speech options
Set Text-to-speech options.
Pointer speed
Set the speed of the pointer for a mouse/trackpad.
Access Language and Input Setting Options
From home, tap Apps > Settings > Language and input . 1.
Settings 312
The Language and input settings menu opens.
Set options. 2.
The Language and input settings are applied and saved.
Select the Default Language for Your Phone
From home, tap Apps > Settings > Language and input . 1.
Settings 313
Tap Language. 2.
Tap an available language. 3.
Language and Input Options
Some of the Language and input options are detailed below.
From home, tap Apps > Settings > Language and input . 1.
Settings 314
Set options: 2.
Language: Tap a language to assign it.
Default keyboard: Tap an input method to set it as the default.
Samsung keyboard: Configure your keyboard options.
Google voice typing: Configure your options, including language detection.
Voice input: Tap a settings option and follow the prompts.
Text-to-speech: Tap a settings option and follow the prompts.
Pointer speed: Drag the bar to adjust the speed, and then tap OK.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also display the battery charge remaining as a
percentage on the status bar.
Settings 315
From home, tap Apps > Settings > Battery . 1.
Tap Display battery percentage to show the percentage of battery charge remaining on the
status bar.
2.
Tap items to view details. 3.
Check your battery condition and access additional options.
Power Saving Mode
Save battery power by activating Power saving mode, which reduces or turns off certain features to
decrease battery consumption.
Settings 316
Turn On Power Saving Mode
From home, tap Apps > Settings > Battery . 1.
Tap Power saving mode. 2.
Tap ON/OFF to enable Power saving mode. 3.
Power saving mode is activated.
Tap Start power saving to enable Power saving mode immediately, or at a selected percentage
of battery power.
4.
Settings 317
Ultra Power Saving Mode
Conserve power and extend your phone’s battery life by using a minimal home screen layout, limiting the
number of usable apps, turning off mobile data when the screen is off, and turning off connectivity
features such as Wi-Fi and Bluetooth.
Turn On Ultra Power Saving Mode
From home, tap Apps > Settings > Battery . 1.
Tap Ultra power saving mode. 2.
Tap ON/OFF to enable Ultra power saving mode. 3.
Ultra power saving mode is activated.
Settings 318
Turn Off Ultra Power Saving Mode
■ From home, tap More > Turn off Ultra power saving mode.
The phone returns to normal power mode.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone.
Storage Settings Overview
The sound settings menu allows you to configure the following options:
Storage Device Description
Device memory
●
Total space: View the total space/free space in your phone’s memory.
●
Available space: The amount of storage space currently available.
●
System memory: The minimum amount of storage space required to run
the system.
●
Used space: The amount of storage space currently being used.
●
Cached data: The amount of data currently cached.
●
Miscellaneous files: The amount of memory used to store
miscellaneous files.
Settings 319
Access Storage Settings
From home, tap Apps > Settings > Storage . 1.
View memory usage for the different types of information stored in your phone’s memory. Tap an
item for more information.
2.
microSD Card
A microSD memory card is an optional accessory (not included) that allows you to store images, videos,
music, documents, and other data on your phone.
Important: You can damage a microSD card by improper installation. Please be careful when inserting,
removing, or handling it.
Settings 320
Install a microSD Card
Follow the instructions below to install an optional memory card (not included).
Remove the back cover. 1.
Grasp the phone firmly and locate the slot at the top of the phone.
Place your fingernail in the opening and firmly “pop” the cover off the phone.
With the gold contacts facing down, slide the card into the slot. 2.
Replace the back cover. 3.
Remove a microSD Card
Use the following procedures to remove an optional microSD card from your phone.
Remove the back cover. 1.
Grasp the phone firmly and locate the slot at the top of the phone.
Place your fingernail in the opening and firmly “pop” the cover off the phone.
Remove the card from the slot. 2.
Replace the back cover. 3.
View microSD Card Memory
Use the following procedure to view memory usage information for an optional installed microSD card
(not included).
■ From home, tap Apps > Settings > Storage.
The total and available memory space will be displayed.
Settings 321
Format a microSD Card
Formatting a microSD card permanently removes all files stored on the card.
From home, tap Apps > Settings > Storage.
1.
Scroll down the screen, tap Format SD card > Format SD card > Delete all. 2.
Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be
retrieved. To prevent the loss of important data, please check the contents before you format the card.
Unmount a microSD Card
When you need to remove an optional installed microSD card, you must unmount the card first to prevent
corrupting the data stored on it or damaging the card.
From home, tap Apps > Settings > Storage. 1.
Tap Unmount SD card. 2.
Remove the microSD card. See Remove a microSD Card. 3.
Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following Date and time options may be configured:
Date and Time Option Description
Automatic date and time
Set the date and time automatically using the connected wireless
network.
Automatic time zone
Set the time zone automatically using the connected wireless network.
Set date
Set the date manually (only available when Automatic date and time
option is disabled).
Set time
Set the time manually (only available when Automatic date and time
option is disabled).
Select time zone
Set the time zone manually (only when Automatic time zone is disabled).
Use 24-hour format
Enable or disable 24-hour time format.
Settings 322
Access Date and Time Options
From home, tap Apps > Settings > Date and time . 1.
Set available date and time options. 2.
Your date and time settings are applied and saved.
Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such
as checking the status of an in-service phone.
Settings 323
From home, tap Apps > Settings > Activate this device . 1.
The Self Service menu appears.
Follow the prompts to activate your phone or review your summary. 2.
Your phone activates. If already activated on an account, you will see a usage and plan
summary.
System Update
The System Update menu provides settings for keeping your phone up-to-date with the latest software.
Settings 324
Access System Update
■ From home, tap Apps > Settings > System Update .
The System Update menu appears.
For details about updating your phone, see Update Your Phone.
About Device
The About device menu lets you access important phone information, search for and apply updates, and
view legal and safety information.
About Device Overview
The following About device items may be reviewed or set:
About Device Item Description
Software version
Check your current software version.
Hardware version
Check your current hardware version.
Settings 325
About Device Item
Description
Status
Check your phone’s status.
●
Battery status and level
●
SIM card status (network, signal strength, mobile network type,
service state, roaming, mobile network state, phone number,
IMEI number, and IMEISV number)
●
IMEI information (MIN, PRL version, MEID, IMEI, and ICCID)
●
IP address
●
Wi-Fi MAC address
●
Bluetooth address
●
Up time
●
Device status
Legal information
Review various types of important legal information, including Open
source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.
Device name
Change the name of your device (other devices see this name when
using Mobile Hotspot or Bluetooth).
Model number
Check the phone’s model number.
Android version
Check the Android version number.
Android security patch
level
Check the Android security patch version.
Baseband version
Check the phone’s baseband version.
Kernel version
Check the phone’s kernel version.
Build number
Check the current phone build number.
SE for Android status
Check the phone's SE for Android status.
KNOX version
Check the current KNOX version.
Settings 326
From home, tap Apps > Settings > About device . 1.
Access About Device Options
Select or view available options. 2.
Your phone information is displayed.
For Assistance 327
For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Virgin Mobile Account Information and
Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:
virginmobileusa.com.
Manage Your Account
Access information about your account. You can:
● Check your minutes.
● Add money (Top-Up).
● Changes plans.
● And more!
From Your Phone
Access your account from the special My Account app.
■ From home, tap Apps > My Account .
From Your Computer
■ Log in with your phone number and account PIN at virginmobileusa.com.
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at
thousands of retailers and add money to your account from your phone or by logging in at
virginmobileusa.com.
Auto Pay
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card
or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing,
For Assistance 328
IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by
logging into My Account at virginmobileusa.com, and adjusting your payment settings.
From Your Phone
■ From home, tap Apps > My Account .
– or –
From home, tap Phone . Dial
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security
with enterprise use in mind. Additional licensing fee may be required. For more information about Knox,
please refer to: samsung.com/us/knox [030115]
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty
including its dispute resolution procedure.
Full written terms and detailed information about the warranty and obtaining service are available on the
device at: Settings > About device > Legal Information > Samsung legal or you may access the
online version of the Health/Safety and Warranty guide for your device at:
English
samsung.com/us/Legal/Phone-HSGuide
Spanish
samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be found online at:
samsung.com/us/Legal/SamsungLegal-EULA4
WARNING: This product contains chemicals known to the State of California to cause cancer, birth
defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
Note: Screen images are simulated. Appearance of device may vary.
Samsung Electronics America (SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
For Assistance 329
Phone:
1-800-SAMSUNG (726-7864)
Internet Address:
samsung.com
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE
ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP
OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE
PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR
ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY
YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or
software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs,
and related documentation and other works of authorship. You may not infringe or otherwise violate the
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public
License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other
open source licenses. To obtain the source code covered under the open source licenses, please visit:
opensource.samsung.com
For Assistance 330
Copyright Information
©2015 Virgin Mobile USA, L.P. All rights reserved. The Virgin Mobile name and signature and the Virgin
Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by
Virgin Mobile. Other marks are the property of their respective owners.
©2015 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung Milk Music are all
trademarks of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response
System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device.
Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of
Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark
and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps,
Google Music, Google Now, Chrome, Google Hangouts, Picasa, YouTube, and other marks are
trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Index 331
Index
3-way Calling, 83
About Device, 324
Accessibility Settings, 297
Accessory Port, 5
Account (Virgin Mobile)
Auto Pay, 327
Manage, 327
Top-up, 327
Accounts
Add new, 304
Manage, 305
Settings, 304
Activation, 322
Airplane Mode, 246
Alarm, 194
Answer a Call, 66
Application Manager, 272
Applications, 17
List, 18
Applications Settings, 272
Apps
Find and install, 38
Request refunds, 39
Uninstall, 41
Update, 39
Back Key, 4
Backup and Reset, 306
Battery
Install, 5
Power saving mode, 317
Settings, 314
Bluetooth, 226
Connect, 230
Pair, 228
Receive information, 233
Send information, 231
Settings, 241
Share pictures and videos, 176
Turn on or off, 226
Unpair, 229
Bookmark, 150
Brightness, 270
Browser
Bookmark, 150
History, 152
Launch connection, 150
Settings, 155
Windows, 153
Calculator, 181
Calendar, 182
Add event, 183
Settings, 190
Sync, 188
Sync Exchange ActiveSync calendar, 190
View events, 185
Call
Settings, 86
Call Forwarding, 85
Call Logs
Make call from, 71
Call Waiting, 82
Caller ID, 82
Calling
International Dialing, 88
US Dialing, 88
CallWatch, 192
Camera, 158
Settings, 178
Shooting modes, 161
Take a picture, 159
Viewfinder, 158
Car Kit
Connect, 230
Charger/Accessory Port, 5
Chrome, 156
Clock, 192
Alarm, 194
Stopwatch, 196
Timer, 197
World Clock, 195
Conference Calling, 83
Contacts, 91
Add contact, 92
Delete, 99
Edit, 97
Make call from, 69
Save a phone number, 95
Settings, 104
Index 332
Share, 100
Data Usage Settings, 247
Date Settings, 321
Default Applications, 274
Default Messaging App Settings, 261
Dexterity and Interaction Settings, 301
Display Settings, 270
Drag, 9
DTMF Tones, 88
Easy Mode, 294
Editing Text, 26
Email
Add account, 132
Add Exchange ActiveSync account, 135
Compose and send, 137
Delete account, 141
Manage inbox, 143
Send Gmail, 116
Settings, 146
Setup, 131
Share pictures, 173
View and reply, 140
Emergency Numbers, 64
Enhanced 9-1-1 (E9-1-1), 65
Enter Text, 24
Exchange ActiveSync
Add account, 135
Features, 144
Extended Home Screen, 51
Files
Transfer between phone and computer, 218
Flash, 5
Flick, 10
Folders, 60
Gadget Guardian, 198
Galaxy Apps, 198
Gallery, 162, 198
Gmail, 116
Archive threads, 121
Create account, 27
Delete threads, 123
Labels, 120
Mute threads, 122
New messages, 118
Read and reply, 118
Read messages, 118
Report spam, 125
Search, 124
Send message, 116
Share pictures, 173
Switch accounts, 128
Google
Chrome, 156
Create account, 27
Hangouts, 200
Sign in, 33
Voice search, 208
YouTube, 216
Google Maps, 201
Google Play
Find and install apps, 38
Help, 42
Store, 37
Google Play Movies & TV, 203
Google Play Music, 204
Google Search, 206, 207
Google Voice Typing, 25
Configuring, 26
Using, 25
GPS Satellites, 290
Hangouts, 200
Headset
Connect, 230
Headset Jack, 5
Hearing Accessibility, 300
Hearing Aids, 88
Home Screen, 50
Add Folders, 60
Add Shortcuts, 59
Add Widgets, 59
Customize, 57
Extended, 51
Hotspot Settings, 242
Incoming Call
Answer, 66
Reject, 67
Input Settings, 311
Instagram, 209
International Dialing, 88
Internet, 106
Keyboard
Samsung, 24
Language Settings, 311
Legal Information, 328
Location
GPS satellites, 290
Wireless networks, 290
Location Services, 290
Index 333
Lock Screen
Settings, 277
Maps, 201
Memo, 209
Memory, 318
Memory Card, 319
Messages
Settings, 114
Messaging, 106
Messaging Plus, 210
Messenger, 210
microSD Card, 319
Format, 321
Remove, 320
Unmount, 321
View available memory, 320
Microsoft Excel, 211
Microsoft OneDrive, 211
Microsoft OneNote, 211
Microsoft PowerPoint, 211
Microsoft Word, 211
MMS
Send messages, 107
Mobile Networks Settings, 249
More Networks Settings, 249
Motions and Gestures, 272
Multimedia Messaging
Share pictures and videos, 174
Music
Google Play Music, 204
My Files, 212
NextRadio, 212
Notification Icons, 54
Notification Panel, 52
Notification Settings, 262
Notifications, 54, 269
Pages Manager, 212
Phone
Dialer, 62
Phone Calls, 62
Answer, 65
Emergency numbers, 64
Using Call Logs, 71
Using contacts, 69
Using phone keypad, 62
Phone Layout (illustration), 3
Phone Number, 22
Save to contacts, 95
Phone Status, 324
Phone Update
PRL, 48
Profile, 47
Software, 45
Pictures
Crop, 167
Rotate, 166
Share via Bluetooth, 176
Share via email, 173
Share via messaging, 174
Take with camera, 159
Pinch, 11
Play Movies & TV, 203
Play Music, 204
Play Store, 37
Find and install apps, 38
Power Off, 7
Power On, 7
Power Saving Mode, 315, 317
Power/Lock Key, 4
Printing, 251
Privacy, 289
PRL Update, 48
Reject Incoming Call, 67
Report Diagnostic Info, 293
Ringtone, 263
Ringtones
Settings, 265
Rotate, 10
Samsung Keyboard, 24
Samsung KNOX, 328
Samsung Milk Music, 213
Save a Phone Number, 95
Screen Lock, 278
Screen Timeout, 271
Screen Unlock
Motion, 280
Swipe, 280
Screen Unlock Password, 285
Screen Unlock Pattern, 281
Screen Unlock PIN, 284
SD Card, 319
Search
Google, 207
Secure Credential Storage, 256
Security Settings, 277
Settings, 235
Overview, 235
Setup Screens, 12
Index 334
Share
Contacts, 100
Slide, 9
Sound Settings, 262
Speaker, 5
Spread, 11
Status Bar, 52
Status Icons, 53
Stopwatch, 196
Storage
Settings, 318
Swipe, 9
System Update, 323
Tap, 8
Tethering Settings, 250
Text Editing, 26
Text Entry, 24
Text Messaging
Conversations, 111
Draft messages, 110
Notifications, 111
Send messages, 106
Themes, 276
Time Settings, 321
Timer, 197
Touch, 8
Touch and Hold, 8
Touchscreen
Turn off, 43
Turn on, 44
TTY Mode, 88
Turn Device Off, 7
Turn Device On, 7
Typing, 24
Uber, 197, 213
Ultra Power Saving Mode, 317
US Dialing, 88
Vibration, 267
Video (App), 213
Video Camera
Record video, 160
Videos
Record, 160
Share via Bluetooth, 176
Share via messaging, 174
Share via YouTube, 177
Virtual Private Networks (VPN), 255
Add connection, 258
Secure credential storage, 256
Vision Accessibility, 298
Visual Voicemail, 74
Listen to multiple messages, 77
Options, 78
Review, 76
Set up, 75
Settings, 79
Voice Recorder, 214
Voice Search, 208
Voice Typing, 25
Configuring, 26
Using, 25
Voicemail
Display name, 81
Greeting, 80
Settings, 88
Setup, 74
Volume, 263, 264
Key, 4
Wallpaper, 58
Web
Launch connection, 150
Widgets, 59
Wi-Fi, 219
Settings, 238
Turn on and connect, 220
World Clock, 195
YouTube, 216
Share videos, 177
Zoom, 11

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