Symantec Protection Suite Enterprise Edition 4.0 Getting Started Guide SPS EE EN
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Dec. 2012
Symantec™ Protection Suite
Enterprise Edition 4.0
Getting Started Guide
Dec. 2012
CONTENTS
GETTING STARTED WITH SYMANTEC™ PROTECTION SUITE ....................................................... 4
ABOUT SYMANTEC PROTECTION SUITE ENTERPRISE EDITION ............................................................................ 4
ABOUT THE COMPONENTS INCLUDED IN SYMANTEC PROTECTION SUITE ENTERPRISE EDITION ............................. 5
SYMANTEC PROTECTION SUITE 4.0 ENTERPRISE EDITION REFERENCE ARCHITECTURE ......................................... 9
GETTING STARTED WITH SPS EE 4.0 ........................................................................................................... 11
WHERE TO GET MORE INFORMATION ........................................................................................................... 15
DOCUMENT LOCATIONS .......................................................................................................................... 15
ACCESSING THE SUITE SOFTWARE ................................................................................................ 17
SPS EE 4.0 Getting Started Guide Nov. 2012
Page 3
SPS Enterprise Edition 4.0 Getting Started Guide
The software described in this book is furnished under a license agreement and may be used only in accordance
with the terms of the agreement.
Legal Notice
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10 9 8 7 6 5 4 3 2 1
SPS EE 4.0 Getting Started Guide Nov. 2012
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GETTING STARTED WITH SYMANTEC™ PROTECTION SUITE
This document is not intended to replace the point-product Getting Started Guides. Please see the
“Where to get more information” section for further details.
This document includes the following topics:
■
About Symantec™ Protection Suite
■
Components of Protection Suite Enterprise Edition 4.0
■
Getting Started with SPS EE 4.0
■
Where to get more information
■
Accessing the Suite Software
ABOUT SYMANTEC PROTECTION SUITE ENTERPRISE EDITION
Symantec Protection Suite Enterprise Edition (SPS EE) 4.0 is powered by Symantec Insight and
protects against today’s complex malware, web and spam threats with the fastest, most-effective
endpoint security, combined with industry-leading messaging protection and innovative Web
security.
Powerful, centralized visibility and control of your Windows®, Mac® OS X and Linux®
environments are achieved with Symantec™ Protection Center v2 enabling policy enforcement,
consolidated reporting, and real-time intelligence.
Symantec™ Protection Suite Enterprise Edition’s unparalleled combination of award-winning
technologies from the world leader in security and data protection enables you to
comprehensively protect, intelligently manage, and automatically control the assets most crucial
to your business—while reducing upfront and on-going costs.
SPS EE 4.0 Getting Started Guide Nov. 2012
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ABOUT THE COMPONENTS INCLUDED IN SYMANTEC PROTECTION SUITE ENTERPRISE EDITION
Symantec Protection Suite includes multiple layers of protection from the market-leading
endpoint security, messaging and web security, and data and system recovery technologies.
Symantec™ Protection Suite eliminates environment complexity by deploying integrated essential
endpoint and messaging security technologies as unified solutions with coordinated management.
Automatic controls help you achieve, prove, and enforce adherence to IT policy and regulatory
objectives with ease. You can also simplify implementation and operations by quickly deploying
with minimal disruption to your environment through easy management and optimized utilization
of system resources.
Centrally manage backup and recovery tasks for multiple desktops/laptops across your entire
organization to insure business continuity in the event of system outages.
Protection Suite provides instant threat protection with support from the largest Global
Intelligence Network in the world and comprehensive virus protection against malicious threats
that target Windows®, Linux® and Macintosh® systems.
Table 1-1 describes the protection technologies included in SPS EE 4.0 and their benefits.
Table 1-1 – Protection Suite Components
SPS Component
Description
Benefit
Protection
Center v2
Symantec Protection Center v2 is a centralized
security management console that allows
organizations to identify emerging threats,
prioritize tasks and accelerate time to protection
based on relevant, actionable intelligence.
■
Cross-product reporting including prebuilt reports that
cover malware, email, and assets
■
The Global Intelligence Network monitors security
events globally and provides early-warning alerts of
attacks
■
Security, infrastructure, and global intelligence
notifications are delivered via real-time, prioritized
security news feeds
■
Prebuilt workflow templates allow out-of-the-box
automation of common security processes
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SPS Component
Description
Benefit
Endpoint
Protection
Symantec Endpoint Protection is a client-server
solution that protects laptops, desktops, Mac and
Linux computers, and servers in your network
against malware. Symantec Endpoint Protection
combines virus protection with advanced threat
protection to proactively secure your computers
against known and unknown threats.
This comprehensive solution protects
confidential and valuable information by
combining multiple layers of protection on a
single integrated client. Symantec Endpoint
Protection reduces management overhead, time,
and cost by offering a single management
console and a single client.
■
Virus and Spyware Protection detects new threats
earlier and more accurately using not just signature-based
and behavioral-based solutions, but the reputation-based
security of Symantec Insight.
■
SONAR examines programs as they run, and identifies
and stops malicious behavior of new and previously
unknown threats.
■
A rules-based firewall engine shields Windows
computers from malicious threats before they appear.
■
Intrusion Prevention scans network traffic and files for
indications of attempted intrusions.
■
Browser Intrusion Prevention scans for attacks that are
directed at Windows-based browser vulnerabilities.
■
Universal download protection monitors all downloads
from the browser and validates that the downloads are
not malware.
■
Application Control controls what applications are
allowed to run or access system resources in a Windows
environment.
■
Device Control manages the peripheral devices that
users can attach to desktop computers.
■
Network Access Control and host integrity checking
controls access to corporate networks and enforces
endpoint security policy regardless of how endpoints
connect to the network
Mail Security for
Exchange and
Domino
Symantec Mail Security provides real-time
protection for email against viruses, spam,
spyware, phishing, and other attacks while
enforcing content policies. Powered by
Brightmail technology, this email security
software stops 99 percent of spam while making
fewer than 1 false positive per million messages.
It supports 64 bit and Virtualized server
environments with easy installation and simple
administration.
■
Protects against viruses, mass-mailer worms, Trojan
horses, spam, spyware, phishing, and denial of service
attacks
■
Stops 99 percent of spam while making fewer than 1
mistake per million messages.
■
Filters email content with pre-defined policies, regular
expressions, attachment criteria and True File typing.
■
Management console provides centralized server group
policy configuration, notifications, alerts, and reporting.
■
Integration with Microsoft Operations Manager and
Systems Center v2 Operations Manager creates an email
SPS EE 4.0 Getting Started Guide Nov. 2012
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SPS Component
Description
Benefit
security software solution that enables end-to-end
monitoring of your IT environment.
Messaging
Gateway
Symantec Messaging Gateway powered by
Brightmail, delivers inbound and outbound
messaging security, with effective and accurate
real-time antispam and antivirus protection,
advanced content filtering, data loss prevention,
and email encryption.
Messaging Gateway is simple to administer and
catches more than 99% of spam with less than
one in a million false positives. Defend your email
perimeter, and quickly respond to new
messaging threats with this market leading
messaging security solution.
Deploy Messaging Gateway as a virtual appliance
or purchase a dedicated physical hardware
appliance.
■
Detects spam, denial-of-service attacks, and other
inbound email threats
■
Leverages a global sender reputation and local sender
reputation analysis to reduce email infrastructure costs by
restricting unwanted connections
■
Filters email to remove unwanted content, demonstrate
regulatory compliance, and protect against intellectual
property and data loss over email
■
Protects sensitive client data and valuable confidential
information, with the ability to fingerprint and identify
actual company data within messages or attachments.
■
Obtains visibility into messaging trends and events with
minimal administrative burden
Web Gateway
Symantec Web Gateway is an innovative Web
security gateway appliance that protects
organizations against Web threats, which include
malicious URLs, spyware, botnets, viruses, and,
other types of malware.
Symantec Web Gateway provides controls for
Web content and Internet applications. Backed
by the Symantec™ Global Intelligence Network,
Symantec Web Gateway is built on a scalable
platform that quickly and simultaneously scans
for malware and inappropriate Web content.
Symantec Web Gateway helps organizations to
maintain critical uptime and employee
productivity by blocking attacks.
Deploy Web Gateway as a virtual appliance or
purchase a dedicated physical hardware
appliance.
■
Fast protection at the Web gateway across multiple
protocols for inbound and outbound web traffic
■
Protection against malware threats on all Web file
transfer channels
■
Ability to inspect for, detect, and block active botnets
■
URL filtering with flexible policy controls and in-depth
reporting (the URL filtering license is required)
■
Advanced application control capabilities with ability to
monitor and control usage by end-users spanning multiple
applications
■
Detection of compromised endpoints by network
fingerprinting and behavioral modeling
■
Comprehensive Web reporting and alerting
■
Flexible policy controls, which allow policy creation on
Web-based criteria and control over of how policies are
applied across an organization
■
SSL-encrypted network traffic monitoring for URL
content filtering, blacklisted-domain matching, and
SPS EE 4.0 Getting Started Guide Nov. 2012
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SPS Component
Description
Benefit
malware
■
Flexibility to deploy as an appliance or as a virtual
machine on VMware ESX/ESXi 4.1/4.0
System Recovery
Desktop Edition
Symantec System Recovery 2012 delivers fast
and reliable system recovery to help you
minimize downtime and meet recovery time
objectives with confidence. Quickly restore
Windows desktops/laptops in minutes, even to
bare metal, dissimilar hardware, remote
locations, or virtual environments.
Symantec System Recovery is one of the most
proven, trusted, and reliable system recovery
solutions.
The Optional System Recovery Management
Solution allows you to manage machines in a
one-to-many configuration, simplifying
administration. Systems can still be managed
one-to-one without the Management Solution.
■
Dramatically minimize downtime and avoid disruption
and employee productivity losses.
■
Replace time-consuming, manual and error-prone
desktop/laptop recovery processes with fast, reliable,
automated system recovery.
■
Recover what you need, when and where you need it,
including individual files, folders or complete systems in
minutes.
■
Eliminate the need to have duplicate hardware on
standby for recovery purposes and save on hardware
costs.
■
Easily perform hardware refreshes and migrations.
■
Centrally manage backup and recovery tasks for
multiple desktops/laptops across your entire organization
Network Access
Control (Self –
Enforcement)
Symantec Network Access Control 12.1 is a
network security solution that controls access to
corporate networks, enforces endpoint security
policy and easily integrates with existing network
infrastructures.
Regardless of how endpoints connect to the
network, Symantec's award-winning network
security solution discovers and evaluates
endpoint compliance status, provisions the
appropriate network access and provides
automated remediation capabilities.
■
Blocks or quarantines non-compliant devices from
accessing the corporate network and resources.
■
Hosts Integrity tests against pre-defined templates such
as patch level, service packs, antivirus, and personal
firewall status, as well as custom created checks tailored
for the enterprise environment.
■
Provides a seamless integration with Symantec Endpoint
Protection - both 11.x and 12.1.
■
Works with the optional Symantec Enforcer Appliance
to enforce security policies for both managed and
unmanaged endpoints.
■
Helps ensures endpoint compliance with security
policies.
■
Regulates and protects guest access to the network.
■
Reduces risk of botnets, Advanced Persistent Threats
and other malware.
■
Greater network availability and reduced disruption of
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SPS Component
Description
Benefit
services for end-users.
IT Analytics for
Symantec™
Endpoint
Protection
IT Analytics software enables users to maximize
the value of the data that resides within the
Symantec Management Platform by
incorporating multidimensional analysis and
robust graphical reporting features.
Allows users to explore the Symantec
Configuration Management Database without
advanced knowledge of databases or third-party
reporting tools, empowering them to ask and
answer their own questions quickly, easily, and
effectively.
■
Cube Reporting allows the user to build a report or
graph from scratch by dragging and dropping selection
criteria to discover and exploit information that might
otherwise be missed.
■
Key performance indicators (KPIs) allow the
management team to set specific performance criteria
based upon any of the cube values and monitor progress
daily.
■
Agent Population Dashboard provides a graphical
breakdown of all the Symantec agents installed in the
enterprise to view the breadth of agent coverage and the
types of agents that are reporting back to the
management servers.
■
Event Monitoring console captures specific operational
events and consolidate them into a single tool for better
monitoring and management of the infrastructure to
provide a high-level graphical view of the environment
and trends.
Workflow
Symantec Workflow is a graphical .NET
application development tool that provides
advanced logic and workflow to the Symantec
Management Platform and the solutions that
integrate with the platform. You can use it to edit
and implement pre-built workflows or build your
own workflows.
Workflow can be used to create an application
that may or may not require human interaction.
You can also design your applications to
communicate with disparate technologies. The
applications that you design can create human
interaction through a variety of user interfaces.
You can create human interaction through email,
Web forms, handheld devices, or a task list.
■
Breaks down complexity of automation
■
Integrates across Symantec™ products
■
Builds on existing systems
■
Deliver automation quickly – no coding
■
Automate many IT and business tasks
■
Find inefficiencies and bottlenecks
■
Easy to use, easy to change workflows
■
Enforces the process
SYMANTEC PROTECTION SUITE 4.0 ENTERPRISE EDITION REFERENCE ARCHITECTURE
When fully deployed, Symantec Protection Suite Enterprise Edition provides coverage across multiple attack vectors
in the network, including web (via Symantec Web Gateway), email for both Exchange and Domino (via Symantec
Messaging Gateway and Symantec Mail Security), and endpoints (via Symantec Endpoint Protection, Symantec
SPS EE 4.0 Getting Started Guide Nov. 2012
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Endpoint Protection for Mac, and Symantec Antivirus for Linux). Additionally, endpoint host integrity can be checked
using Network Access Control Self-Enforcement and Windows desktops and laptops can be quickly recovered in the
event of a critical system failure.
The solutions in Symantec Protection Suite 4.0 Enterprise Edition can be grouped into four categories:
Management and Reporting
Symantec Protection Center v2
IT Analytics for Symantec Endpoint Protection
Symantec Workflow
Endpoint Security
Symantec Endpoint Protection
Symantec Network Access Control Self-Enforcement
Symantec Endpoint Protection for Mac
Symantec Antivirus for Linux
Messaging and Web Security
Symantec Messaging Gateway software license
Symantec Web Gateway software license
Symantec Mail Security for Microsoft Exchange
Symantec Mail Security for Domino
Backup and Recovery
Symantec System Recovery Desktop Edition
Figure 1-1 Reference Architecture
SPS EE 4.0 Getting Started Guide Nov. 2012
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GETTING STARTED WITH SPS EE 4.0
Before beginning the deployment of Symantec Protection Suite 4.0 Enterprise Edition you
should assess your security requirements and prioritize the installation of critical technologies.
In this section we will describe how to implement a total solution and take advantage of the full
value that Symantec Protection Suite 4.0 Enterprise Edition provides.
For further details on any of the actions or descriptions listed below see the individual point-
product Getting Started and Implementation/Installation guides.
Table 1-2 – Getting Started
Action
Description
Prerequisites
Plan your Architecture
Make sure you have appropriate hardware resources for the Protection Suite technologies.
ESX or ESXi are recommended for a full implementation of the Protection Suite technologies.
■
Protection Center v2 requires dedicated physical or virtual hardware (ESX/ESXi).
■
Messaging and Web Gateway can be deployed to virtual hardware (ESX/ESXi).
■
Mail Security for Exchange and Domino are installed to the respective mail servers.
■
IT Analytics for Symantec Endpoint Protection and the System Recovery Management Solution both
use the Notification Server, which requires Windows 2008 Server.
■
While the Endpoint Protection Management server can use the default embedded database for a
standalone solution, SQL server is required to implement IT Analytics and System Recovery Management
Solution. For best performance use an off-host SQL server.
Please see the point product Getting Started and Implementation guides for complete system
requirements.
SPS EE 4.0 Getting Started Guide Nov. 2012
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Security Management
and Reporting
Install the Security
Management solutions
and Endpoint Protection
Manager
Install the security management technologies first to make sure you will be collecting all
relevant information. The Protection Center v2 will only collect data from the time of
installation on. No historical data will be collected from existing security solutions.
■
Install the Symantec Protection Center v2 to virtual hardware (larger environments may require
physical hardware). Very few administrative actions can be performed directly from the SPC server. All
administration will use a supported web browser from a networked computer.
■
Install the Symantec Endpoint Protection Manager. The SEPM server can be installed to a shared
resource server but make sure the system requirements are appropriate for all server activities.
■
Install the Network Access Control Self-Enforcement Manager. This adds a section to the Endpoint
Protection Manager and does not require a separate console.
■
Register the Endpoint Protection Manager with the Symantec Protection Center v2.
■
Install the Symantec Management Platform. The Notification Server is the main component of the
Symantec Management Platform and is required for IT Analytics for Endpoint Protection and the System
Recovery Management Solution. The Symantec Management Platform can also be used to simplify the
agent rollout for Endpoint Protection by using the Symantec Endpoint Protection Integration Component
(SEPIC).
Messaging and Web
Security
Install the Mail,
Messaging and Web
Gateway solutions
Install the gateway servers next to protect web and mail traffic at the network perimeter.
■
Install the Messaging Gateway to virtual hardware (ESX/ESXi).
■
Install the Web Gateway to virtual hardware (ESX/ESXi).
■
Install Mail Security to your existing Exchange or Domino mail server. Although the Messaging
Gateway will catch inbound and outbound threats, installing protection to the mail server will catch
threats between internal users as well as scan historical data already in the mail stores.
■
Register the Mail, Messaging and Gateway solutions with the Symantec Protection Center v2.
SPS EE 4.0 Getting Started Guide Nov. 2012
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Security Configuration
Configure policies
Identify any special requirements your organization may need. Although the default policies
for the Protection Suite technologies are very robust and effective your environment may
have unique requirements that are not covered in the default templates and policies. Try to
minimize any unnecessary changes to simplify troubleshooting steps if required.
■
Endpoint Protection policies: client groups and locations, scanning exclusions for special file types or
directories, communication settings, etc.
■
Messaging Gateway: Scan inbound and outbound, unique IP addresses for better performance,
configure regular backups and updates, etc.
■
Mail Security: Endpoint Protection exclusions, thread tuning, etc.
■
Web Gateway: enable application control, content filter, bypass whitelist modules, policy precedence
order, etc.
Backup & Recovery
Install the System
Recovery Management
Solution
Installing the System Recovery Management Solution has a number of benefits. It allows you
to run a Discovery to identify endpoints on your network (including virtual systems). It also
allows you to centrally manage your endpoints to simplify configuration and administration.
Note that only status and configuration data is exchanged between the Management Solution
and endpoints. Backup data gets written directly to storage and doesn’t travel through the
Management Solution. System Recovery Management Solution requires the Symantec
Management Platform.
Client Deployment &
Configuration
Discover clients and
deploy the System
Recovery agents
After the Management Platform has been installed, run a discovery to identify endpoints on
the network.
■
Deploy the Symantec Management Agent (SMA) to the desired target systems.
■
Deploy the System Recovery Agent. This can be installed in either full or “headless” mode (no local UI).
Configure System
Recovery storage and
backup policies
■
Identify the storage locations for your endpoint backups. Storage locations can be local (directly
attached to the endpoint) or on a network resource that the endpoint can access. Performance will
depend on transfer rates of the network or hardware devices. Backups can be password protected and
backup data can be compressed. Note that compression levels may affect backup performance.
■
Backup policies can be configured to perform a full with incremental to reduce the amount of time that
subsequent backups will take.
Perform a full endpoint
backup
■
Having a full endpoint backup can simplify troubleshooting or recovery in the case of failures during
client agent implementation or migration.
■
Create and test the Symantec Recovery Disk to ensure you can perform a system recovery if necessary.
SPS EE 4.0 Getting Started Guide Nov. 2012
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Endpoint Security
Deploy the Endpoint
Protection Agent
■
Once the systems have been backed up deploy the Endpoint Protection Agent. The SEP agent can be
deployed in a number of ways but one of the most flexible is to use the Symantec Endpoint Protection
Integration Component with the Symantec Management Platform. This allows you to identify and group
endpoints and to perform additional steps during the install.
For instance, in organizations where an existing security solution or antivirus technology is already
installed, the SEPIC can be used to run uninstall scripts of the older technologies before installing the SEP
agent. This reduces potential risk of failed upgrades.
See the Endpoint Protection Implementation Guide for other deployment options.
Update definitions and
run a full system scan on
the endpoints
■
Run a full system scan on the endpoints with the latest virus definitions to identify any threats that may
be dormant on the endpoint. This can be a manual or scheduled scan that is defined in the SEP protection
policies.
Expanded Reporting on
trends/Key Performance
Indicators
Install IT Analytics for
Symantec Endpoint
Protection
■
Now that the endpoints are reporting to the Endpoint Protection Manager, install ITA for SEP. ITA for
SEP requires SQL to be configure with Analysis and Reporting Services for the IT Analytics Cube database
and Reports.
Security Automation
Install Workflow server
■
Install Workflow to enable process automation. See the Workflow SWAT resource page at
http://www.workflowswat.com to learn more about tying solutions together using Symantec Workflow.
Security Administration
Use the Protection
Center v2 for ongoing
security administration
■
The Symantec Protection Center v2 allows for centralized security management and provides the ability
to identify emerging threats across local and global environments. Protection Center v2 also allows you
to prioritize security information based on user roles and to accelerate time to protection with relevant,
actionable intelligence.
SPS EE 4.0 Getting Started Guide Nov. 2012
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WHERE TO GET MORE INFORMATION
Your first stop for the Protection Suites once you receive your licensing information should be
fileconnect.symantec.com. Full product documentation for each point product is available for
download along with the installation media.
The individual point-products also include several sources of information. The primary documentation
is available in the Documentation folder on the product disc.
Updates to the documentation are available from the Symantec Technical Support Web site at
http://www.symantec.com/business/support
The Protection Suites include the following point product documentation:
■
Implementation and Installation Guides
These guides include procedures to install, configure, and manage the product.
■
Client and User Guides
These guides include procedures for users to use and configure client software.
■
Schema Reference (where available)
These guides include the database schema for solutions that use databases.
■
Migration Guides
These guides explain how to migrate from previous versions.
■
Online Help
Online Help systems contain the information that is in the guides plus context-specific
content.
Document Locations
Symantec Protection Center v2
http://www.symantec.com/business/support/index?page=landing&key=60247
Symantec Endpoint Protection
http://www.symantec.com/business/support/index?page=landing&key=54619
Symantec Messaging Gateway
http://www.symantec.com/business/support/index?page=content&key=53991&channel=DOCUMENTATION&locale=en_us
Symantec Web Gateway
http://www.symantec.com/business/support/index?page=landing&key=58161
Symantec Mail Security for Exchange
http://www.symantec.com/business/support/index?page=landing&key=51980
Symantec Mail Security for Domino
http://www.symantec.com/business/support/index?page=landing&key=51977
Symantec System Recovery Desktop Edition
http://www.symantec.com/business/support/index?page=landing&key=53847
SPS EE 4.0 Getting Started Guide Nov. 2012
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IT Analytics
http://www.symantec.com/business/support/index?page=landing&key=56005
To provide feedback on SPS EE 4.0 or this document please visit:
Symantec Connect SPS Forums
https://www-secure.symantec.com/connect/security/forums/symantec-protection-suites-sps
Symantec Ideas
https://www-secure.symantec.com/connect/security/ideas
SPS EE 4.0 Getting Started Guide Nov. 2012
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ACCESSING THE SUITE SOFTWARE
Symantec™ uses the FileConnect website at https://fileconnect.symantec.com, which allows customers to
download electronic media. FileConnect also provides the ability to request physical media.
1. Upon navigating to FileConnect you will be prompted to choose your language.
2. Next you will be prompted to log in.
3. Enter your product serial number. The serial number will be located on the certificate you received from Symantec.
4. Read and agree to the terms of the end user license agreement.
5. The most up-to-date full build Maintenance Releases are available from this site.
6. Select the product suite and language you wish to download
Two download methods are available:
HTTP Download:
Although the HTTP download allows one file to be selected for download at a time, it is a browser controlled
download, and as such does not use the Java Runtime Environment or require the installation of any applets on
your computer. The HTTP download uses HTTP 1.1 allowing browsers to resume an interrupted download in
most cases. This method does, however, require that cookies be enabled, to transmit an encrypted hash code to
the download server. Without this code, your download will fail.
Managed FTP Download:
SPS EE 4.0 Getting Started Guide Nov. 2012
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If you wish to begin downloading multiple files at the same time, this method allows you to select as many files
as you wish, begin the download, and go on to other areas of business. The process requires that a Java Applet
be installed on your machine that manages the download process, so that when one file completes its download,
the next in the queue is initiated. It also allows for the use of the "Resume Downloads" feature on the web site.
We recommend the use of the Java Runtime Environment (JRE) version 1.4.2, as there is a bug, documented on
the Sun site, between Verisign certificates and certain other versions of the JRE. This bug will still allow the
download, but a warning will appear stating that it is not a trusted source.
7. Select the Suite components you wish to download. If you chose “Managed Download” you will be able to select
multiple options, if you chose “HTTP Download” you can only choose one option at a time.
8. When you have made your choice, click “Begin Downloading”
9. If you have chosen components which either have dependencies or multiple components, you will be prompted to
add them to your download
10. If you wish to download further components, you can choose them here. Once again, if you chose the Managed
download, you can select multiple options. If you chose HTTP Download, you will only be able to choose one option
at a time.
11. Once you have made your choices, click Continue Downloading.
12. If you chose HTTP Download, then your browser will prompt you for a location to save the download file.
13. If you chose Managed Download, the download manager will launch. You may be prompted with security prompts;
you will need to accept these to continue.
14. Once the download manager has launched, you click Browse and specify a location to save the downloads. Then click
Start Download – your download progress will be shown.
15. Once the download has completed, you will see the screen below. At this point, you may close your browser and
start installation of the suite products
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herein is at the risk of the user. Documentation may include technical or other inaccuracies or typographical
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This document may include information about pre-release software. Any unreleased update to the product
or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change.
This information is provided without warranty of any kind, express or implied. Customers who purchase
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About Symantec
Symantec is a global leader in
providing security; storage and
systems solutions to help businesses
and consumers secure and manage
their information. Headquartered in
Mountain View, Calif., Symantec has
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More information is available at
www.symantec.com.
For specific country offices and contact
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