zBoost ZB570-PCS-CEL Part 20 Wideband Consumer Booster User Manual ZBC745 Manual indd

zBoost, LLC Part 20 Wideband Consumer Booster ZBC745 Manual indd

ZBC745_Manual

zBoost PRO 10K ZBC745User ManualzBoost® products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party. 2 Year manufacturer warranty. Warranty registration at www.zBoost.com v0314
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manuali iiFCC RequirementsThis is a CONSUMER Device.BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specifi ed by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.FCC contact information: www.fcc.gov/signal-boosters/registration. WarningAny product modifi cations that use unauthorized antennas, cables, and/or coupling devices is no longer FCC compliant and will void the product warranty.FCC InformationFCC ID: SO4ZB570-PCS-CELWarning: Changes or modifi cations to this device not expressly approved by zBoost could void the user’s authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and receiver• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected• Consult the dealer or an experienced radio/TV technician for helpThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is maintained from all persons.Industry Canada RegulationsIC ID: 5544A-ZB570PCSCELThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The term “IC:” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and About zBoost®zBoost, a leader in cell phone signal boosters manufactures zBoost, the award-winning line of cell phone signal boosters that enhance the performance of your cell phone, smartphone and wireless data card.Compatibility – Dual Band zBoosts are compatible with 800 MHz and 1900 MHz regardless of technology- including CDMA and GSM.Uses patented technologies and protects the carrier network.2-year manufacturer warranty – Warranty registration at www.zBoost.com.
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manualiii ivnot by an attenuator at the output of the device.Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif.Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.htmlCopyright NoticeThis manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine readable form for distribution. This manual whole or in part, may not be modifi ed without prior consent, in writing, from zBoost.Copyright © 2014 by zBoost.TrademarkszBoost, the zBoost logo, Wireless Extenders, Wi-Ex, the Wi-Ex logo, and Extending Cell Zones are registered trademarks of zBoost.Safety GuidelinesIn accordance with FCC requirements of human exposure to radio frequency fi elds, the radiating element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained between the radiating element and the user and/or general population.Limited LiabilityIn no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the set up of, use of, inability to use, or performance of the information, services, products, and materials available from this manual. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty last, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.For full warranty guidelines, see page 15.Safety and Product Warranty Information NoteChanges or modifi cations not expressly approved by zBoost could void the user’s authority to operate this equipment and/or void the product warranty.Package ContentsBefore you begin, make sure all of the following parts came with your zBoost ZBC745Item Description①Setup Overview②zBoost Base Unit③Base Unit Power Supply④RG-6 coax, 15 ft. ⑤RG-6 coax, 50 ft.⑥Indoor Antenna with TNC-F Adaptor⑦External Panel Antenna with mounting hardware⑧External Directional Antenna with mounting hardware⑨Dual Band Combiner⑩Hardware Kit (anchors, feet, screws)⑥⑧⑨⑩⑦②①③④⑤SETUP OVERVIEW
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manualv 1 Optional zBoost AccessoriesThe following accessories are authorized for this zBoost product. Please see our website for complete selection. To order, call 1-800-871-1612 or visit, www.zBoost.com* The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet (2 meters) from other CMRS (commercial mobile radio service) devices.Table of ContentsBroadcast Antennas - IndoorCANT-0032 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, CEL-PCS (1 dBi) CANT-0034 Indoor Broadcast Antenna, Omni Whip Direct to Booster, White, CEL-PCS (1 dBi) CANT-0039 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, Wide- Band, LTE-CEL-AWS-PCS (1 dBi)YX027-F* Indoor Broadcast Antenna, Directional Panel w/ F-Female Connector, CEL-PCS (6 / 8 dBi) YX052 Indoor Broadcast Antenna, Ceiling Mount Omni w/ F-Female Connector, LTE-CEL-AWS-PCS (1 / 2 dBi)External Antennas - OutdoorCANT-0028 Outdoor External Antenna, Directional Low Profi le Panel, CEL-AWS-PCS (6 / 8 dBi)CANT-0031 Window-mount External Antenna for YX540 zBoost Metro, Directional Panel, CEL-PCS (6 / 8 dBi)CANT-0033 Outdoor External Antenna, Small Omni, CEL-PCS (3 / 5 dBi) CANT-0036 Outdoor External Antenna, Omni with Industrial Casing, CEL-PCS (3 / 5 dBi) CANT-0040 Outdoor External Antenna, Wide-Band Omni Directional, LTE-CEL-AWS-PCS (3 / 5 dBi)CANT-0042 Outdoor External Antenna, Wide-Band Directional Log Periodic, LTE-CEL-AWS-PCS (10 / 12 dBi)YX021-CEL Outdoor External Antenna, Directional Panel, CEL (8 dBi)YX023-PCS Outdoor External Antenna, Directional Panel, PCS (13 dBi)YX026-CEL Outdoor External Antenna, Directional 3 foot Yagi with 12 Elements, CEL (11 dBi)YX039-PCS-CEL Outdoor External Antenna Kit, Two Directional Panels with Combiner, CEL-PCS (8 / 13 dBi)Coax Cable - To be used in addition to the cable included in your kitYX030-0W8 8 Inch Window Entry Cable with F-Female ConnectorsYX030-15W 15 Foot RG-6 Coaxial Extension Cable with F-Male ConnectorsYX030-35W 35 Foot RG-6 Coaxial Extension Cable with F-Male ConnectorsYX030-50W 50 Foot RG-6 Coaxial Cable with F-Male ConnectorsYX031-10W 10 Foot RG-8X Coaxial Cable with TNC-Male & Female Connectors (Booster to Distribution Antenna)YX031-100W 100 Foot Low Loss RG-11 Coaxial Cable with F-Male ConnectorsAccessoriesYX012 Outdoor External Antenna Grounding KitFCC Requirements....................................................................................................................... iFCC Information .......................................................................................................................... iiIndustry Canada Regulations ...................................................................................................... iiCopyright Notice ..........................................................................................................................iiiTrademarks .................................................................................................................................iiiSafety Guidelines ........................................................................................................................iiiLimited Liability ............................................................................................................................iiiSafety and Product Warranty Information ................................................................................. iiiPackage Contents ........................................................................................................................ ivOptional zBoost Accessories ....................................................................................................... vTable of Contents .......................................................................................................................... 1Overview......................................................................................................................................... 2Why Indoor Signals Can Be Weak .............................................................................................. 2Preparing to Set Up Your zBoost Product .................................................................................. 3Tools Needed .............................................................................................................................. 3Check for Signal Strength ........................................................................................................... 3Cable Requirements....................................................................................................................4Grounding the Directional External Antennas ............................................................................. 4Securing Cable with a Drip Loop ................................................................................................. 4Power Requirements ................................................................................................................... 5Important Reminders: .................................................................................................................. 5Installing Your zBoost Signal Booster ........................................................................................ 5FIRST: Placement of the External Antennas ............................................................................... 5Mounting of Antenna ................................................................................................................... 5SECOND: Position Base and Indoor Antenna............................................................................. 6Wall Mounting the Base Unit ...................................................................................................... 6THIRD: Run the Coaxial Cable ...................................................................................................6FOURTH: Connect zBoost Base Unit to Power .......................................................................... 7Antenna Aiming ........................................................................................................................... 7Confi rm That Your zBoost is Working Properly ......................................................................... 10Improving Your Coverage Area ................................................................................................. 10Base Unit Light Indicators .......................................................................................................... 11Technical Specifi cations ............................................................................................................. 12Frequently Asked Questions ...................................................................................................... 13Warranty Information .................................................................................................................. 15
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual2 3 Preparing to Set Up Your zBoost ProductTools NeededThe following tools are needed to set up zBoost:• #2 Phillips screwdriver• Cellular phone operating in the band supported by your zBoost unit• Drill (may be required for outdoor or attic antenna placement)Check for Signal StrengthBefore placing a zBoost in your home, make sure that you can place calls on the outside of your home, in the attic, at roof level or wherever you plan to place the External Antennas. zBoost can only bring signal into your home when signal reaches the External Antennas. If there is no signal, the zBoost will not work for you.Using your cell phone, place a call from an outdoor location to confi rm that enough signal is present to complete the call. If a weak signal is available at ground level, check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antennas can be placed for best performance.If you can reliably make and receive calls outside your home, then zBoost can bring the signal into your home. If only one signal bar is displayed on your cell phone outside, indoor coverage will be limited to one small room. We recommend placing the External Antennas. NoteCell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase.OverviewThank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home. Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone. Like a skylight that brings sunlight into your home, zBoost transports and amplifi es the outdoor signal into your home.By following the easy instructions in this User Manual, you will be Extending Cell Zones™ into your home.Why Indoor Signals Can Be WeakThere are several obstacles that can contribute to the poor reception you receive in your home:1. Location of the Cell Phone Tower in Relation to Your HomeWhile cell phone providers have tried to place cell phone towers to provide the best overall coverage, local ordinances and terrain features can impose restrictions on where these towers can be placed, thus, limiting the signal strength available at your location.2. Obstructions Caused by Buildings, Terrain and TreesCell phone signals can be completely blocked or refl ected by buildings, walls, trees, hills and other terrain features resulting in low signal strength.3. Energy Effi cient WindowsEnergy effi cient windows contain a metal fi lm that can affect signal penetration into the house.
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual4 5Power RequirementsThe Base Unit can be plugged into a standard 2-prong 110 VAC receptacle using the included power supply. The power supply consumes less than 10W (less than 0.2A).Important Reminders:An exterior mounting mast has not been provided. Using at least 1.5” PVC pipe or a J-pole (available from zBoost, part YX014) is suggested should one be needed.Coax CableExterior WallBefore installing, please note the following important factors in determining your zBoost performance:• At least 15 vertical feet is needed between the External Antennas (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance. See illustration below. • Keep the External Antenna at least 3 feet above any metal. See “Installing Your zBoost Signal Booster” on page 5, for additional information.Cable RequirementsRG-6 cable is used to connect the External Antenna and the Base Unit. Should you need additional cable length, 15 foot extensions (Part #: YX030-15w) are available at www.zBoost.com. The total cable length should not exceed 65 feet unless you also purchase an upgraded External Antenna or upgrade the cable to RG-11. (see page v). The recommended maximum length for RG-11 is 120 ft. A longer cable is helpful only if it allows you to place the External Antennas in a location where you measure stronger signal. It is highly recommended that you refrain from securing your cable, drilling any holes, etc. until you complete and test the installation of the system.Caution: Before drilling any holes into a wall to run your cable, make sure you know where existing electrical wiring is located. Drilling into live electrical wiring could cause an electrical shock and sever the wire.Grounding the Directional External AntennasIf you decide to place the External Antennas outdoors, it must be properly grounded. (See page v for a recommended grounding kit).The set up must be in accordance with Article 810 of the National Electric Code (NEC). A listed antenna discharge unit must be provided for the lead-in coaxial cable per NEC article 8.10.20 or the shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8.10.21. Please consult a professional installer or electrician for more information. Securing Cable with a Drip LoopWhen you install the Directional External Antennas, create a drip loop with the coaxial cable at the point where the cable enters the home through an outside wall. This can be done by twisting and securing the cable into a loop (no less than 4” across) near the entry point. This will help prevent moisture from gathering at entry point and leaking into the home.15 ft ofVerticalSeparationMaximum PerformanceMinimum Performance Installing Your zBoost Signal BoosterFIRST: Placement of the External AntennasChoosing the best location for the External Antennas provides the best performance and the largest area of improved signal. Choose a location for the External Antennas using your cell phone to determine the area of strongest signal - typically found outside, above the roofl ine or in an attic. The antenna must also remain at least 3 feet from any metal objects such as pipes, metal siding, A/C unit etc. and at least 15 vertical feet above the Indoor Panel Antenna.The YX699 Signal Meter (available separately) provides signal strength information. It can be used with its supplied whip antenna to fi nd the best location for antenna mounting with the strongest received signal. It can also be connected to the directional antennas to aim the antennas for maximum received signal. Contact zBoost to obtain a YX699 Signal Meter.Mounting of Antenna1. When you have determined the location of the strongest signal for both the PCS and CEL frequencies, install the antennas to a mast (not provided). Outdoor J-pole Antenna Mounting Bracket, YX014 is available at www.zBoost.com. Loosely connect the antenna to the mast to allow the antenna to be reoriented for strongest signal. Take special care in aiming the External Antennas in the direction of best signal. The External Panel Antenna works off the PCS frequency and the Directional Yagi Antenna works off of the CEL frequency. If you are unsure of the nearest tower location of your wireless provider, see”Antenna Aiming” on page 7 for detailed instructions.2. After installing the External Antenna to a mast or pole, connect each to the provided Combiner then run a connection between the Combiner and Base Unit using the RG-6 coax cable.External Yagi AntennaBracket AssemblyExternal Panel AntennaBracket Assembly
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual6 7NOTE: The zBoost PRO 10K ZBC745 requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance. Keep the Base Unit off the fl oor and at least 2 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access points. The zBoost performs best when there are no obstructions between the zBoost Base Unit and your mobile device.Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30 seconds, a series of GREEN fl ashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd the increased signal coverage is acceptable, however, no additional adjustments are needed. See “Base Unit Light Indicators” on page 11) for more information. SECOND: Position Base and Indoor AntennaThe Base Unit can be easily mounted on a wall by fi rst removing the bracket from the Base Unit and using the provided mounting hardware to affi x to wall. Connect the Indoor Antenna to the 15 feet of RG-6. Then, using the TNC-F Adaptor, connect the RG-6 to the Base Unit. The Base Unit should be a minimum distance of 4-5 feet off from the fl oor so there is clearance for the Indoor Antenna extension.The Indoor Antenna should be mounted on a wall facing the direction where increased coverage is desired. Keep the Indoor Antenna off fl oor and at least 3 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access points. The zBoost performs best when there are no obstructions between the Indoor Antenna and your mobile device.The zBoost PRO 10K ZBC745 requires at least 15 feet of vertical separation between the Indoor Antenna and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance. Wall Mounting the Base Unit The Base Unit can also be easily mounted on a wall. The Base Unit should be a minimum distance of 4-5 feet off from the fl oor so there is clearance for the Indoor Antenna extension.Perform the following steps to mount the Base Unit on a wall:1. Remove the mounting bracket from the Base Unit by slightly spreading the tabs on the mounting bracket.2. Fasten the mounting bracket to the wall using the self-tapping wall/ceiling anchors. 3. Snap the Base Unit into the mounting bracket. THIRD: Run the Coaxial CableNOTE: Refrain from securing cable or drilling holes until the system has been tested. NoteAvoid placing the External Antenna near metal such as wiring, A/C ducts, metal siding, truss plates, etc. When connecting the cable to the antenna, run the cable straight down from the antenna. Avoid draping the coax near the antenna.The zBoost PRO 10K ZBC745 includes 2 coax cables, 50 ft. for External Antenna and 15 ft. for Indoor Antenna. Connect one end of the 50 ft. cable to the base of the External Antenna. Run the coaxial cable along a descending pipe or through a wall that leads closest to the location of the Base Unit. Connect the remaining end of the cable to the Base Unit.Use the 15 ft. coax cable, along with the TNC-F adaptor, to connect the Indoor Antenna to the Base Unit. See Base Unit Assembly picture above. Should you need additional cable length, 15 foot extensions (Part #: YX030-15w) are available at www.zBoost.com. Please note: Cable longer than 65 feet is not recommended. FOURTH: Connect zBoost Base Unit to PowerConnect the zBoost Base Unit to the power supply and plug into a power outlet. When your zBoost system is in place and fully connected, walk throughout your home and verify that you are able to reliably place calls. If the signal strength has improved, your zBoost is working. Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30 seconds, a series of GREEN fl ashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd the increased signal coverage is acceptable, however, no additional adjustments are needed. See “Base Unit Light Indicators” on page 11 for more information. Antenna AimingTo get the maximum benefi t, , you will want to take special care to make sure you point the antennas in the direction of the best signal for your wireless service provider. You may wish to use a YX699 RF signal meter to help during this process. The majority of the time a cell tower will hold more than 1 frequency band and/or service provider, so aim the second External Antenna in the same direction. You may need to use a PCS phone.To aim each antenna for maximum signal, you may need more than one cell phone, one operating in the Cellular band (typically AT&T, Verizon or Alltel) and one operating in the PCS band (typically Sprint, T-Mobile, Metro PCS, Cricket).Note: A 1 dBm increase is 25% gain in signal strength.If you do not know which direction the best signal is coming from, once the unit is installed, rotate the External Antennas in 90 degree increments while measuring the results inside the desired coverage area. In most cases both External Antennas should be aimed in the same direction.1. Using a phone operating in the Cellular band, place the cell phone on a non-metal surface about 6-8 feet from the Base Unit.2. Turn the signal booster on and wait 30 seconds. Note the number of signal bars displayed on your cell phone. For best results, you want to place your phone where the phone’s signal meter displays in the middle of the signal meter range or less so that it can indicate Base Unit AssemblyzBoost Base UnitPower Supplyt Base UnitTNC-F AdaptorRG-6 (15ft)Indoor AntennaCoaxial Cable
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual8 9as you rotate the External Antenna to the optimum direction. If it is reading too high, move the phone farther from the Indoor Antenna.3. Record the number of signal bars or dBm________(A) on your cell phone. You can use our YX699 RF Signal Meter or an application on a smart phone to get the dBm. Leave the phone in exactly the same place and pointing in the same direction for the following steps. Note the direction of the CEL Panel External Antenna starting position ________________.4. Rotate the CEL Panel External Antenna 90 degrees and then record the phone signal bars ______(B).5. Continue to rotate the antenna another 90 degrees in the same direction and record the phone signal bars _________(C). 6. Again, rotate the antenna another 90 degrees in the same direction and again record the phone signal bars _________(D).7. If you desire to optimize further, then look for the two highest signal bar readings above and move the antenna between these two points to fi nd the highest signal bars reading. 8. Look for the highest reading above. Set the antenna to that position and tighten the antenna to the mast of your choosing. We suggest PVC pipe that is at least 1.5” or J-Pole (part # YX014, not included).9. Using a phone operating in the Cellular band, place the cell phone on a non-metal surface about 6-8 feet from the Base Unit.10. Turn the signal booster on and wait 30 seconds. Note the number of signal bars displayed on your cell phone. For best results, you want to place your phone where the phone’s signal meter displays in the middle of the signal meter range or less so that it can indicate as you rotate the External Antenna to the optimum direction. If it is reading too high, you may want to move the phone farther from the Indoor Antenna so that you are able to see the change when you reorient the External Antenna.11. Record the number of signal bars ________(A) on your cell phone. Leave the phone in exactly the same place and pointing in the same direction for the following steps. Note the direction of the Panel antenna starting position ________________.12. Rotate the Panel antenna mast 90 degrees and then record the phone signal bars _________(B).13. Continue to rotate the antenna mast another 90 degrees in the same direction and record the phone signal bars _________(C). 14. Again, rotate the antenna mast another 90 degrees in the same direction and again record the phone signal bars _________(D).15. If you desire to optimize further, then look for the two highest signal bar readings above and move the antenna between these two points to fi nd the highest signal bars reading. 16. Look for the highest reading above. Set the antenna to that position and tighten the antenna to the mast.Before drilling any holes into a wall to run your cable, make sure you know where existing electrical wiring is located. Drilling into live electrical wiring could cause an electrical shock and sever the wire.NoteSignal CombinerExternal AntennasBase UnitIndoor AntennaPower SupplyCoax CableCell Tower15 ft. ofVerticalSeparation
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual10 11Confi rm That Your zBoost is Working ProperlyWith everything connected and the Base Unit plugged in, you should walk throughout the room and see that you are able to reliably place calls.Remember, coverage varies based on outdoor signal level, home construction, and general installation care. Coverage in adjoining rooms (next to, above, or below) will be reduced due to the walls or the ceiling/fl oor.Improving Your Coverage AreaShould you desire to improve coverage, you may:1. Move the Base Unit and/or adjust the angle of the Indoor Antenna.2. Move the External Antennas to a higher location in the attic or outside.Note: Using a signal meter or an antenna application on a smartphone is a more accurate way to measure a stronger signal than the bars on a phone.Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30 seconds, a series of GREEN fl ashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd the increased signal coverage is acceptable, however, no additional adjustments are needed. See “Base Unit Light Indicators” on page 11 for more information. Base Unit Light IndicatorsDuring Initial Power UpLight Mode Status SolutionCycle RED, GREEN, ORANGESystem is powering up. Please allow up to 30 seconds.N/AFlashing GREENBASE UNIT will fl ash GREEN once for every 2 dB less than optimal system gain. Three fl ashes or less indicates the system will still operate properly.1. Unplug the BASE UNIT power supply. 2. Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier. 3. Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference).4. Plug the BASE UNIT power supply back in.5. Wait 30 secs. for the BASE UNIT to power cycle on.Solution #1After Initial Power UpLight Mode Status SolutionSOLID GREENzBoost is ready. N/AFlashing GREENzBoost is in use. N/ASOLID ORANGEEXTERNAL ANTENNA and INDOOR ANTENNA are too close together. 1. Unplug the BASE UNIT power supply. 2. Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference).3. Plug the BASE UNIT power supply back in.4. Wait 30 secs. for the BASE UNIT to power cycle on.Solution #2SOLID RED Signal from the carrier’s cell tower is too strong for the BASE UNIT to operate properly. 1. Unplug the BASE UNIT power supply. 2. Relocate the EXTERNAL ANTENNA to another spot. 3. If you have a directional antenna re-aim it to reduce carrier signal strength.4. Plug the BASE UNIT power supply back in.5. Wait 30 secs. for the BASE UNIT to power cycle on.Solution #3Flashing REDExcessive electronic noise in the system – the BASE UNIT will not operate.^ Refer to Solution #2 NoteCell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase.
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual12 13Technical Specifi cationsThis product is covered by patent US 7,706,744. Product Specifi cations for zBoost PRO 10K ZBC745PCS bandFrequency Uplink: 1850 to 1910 MHz Downlink: 1930 to 1990 MHzSystem Gain 84 dBPCS band supported A, D, B, E, F, CNetworks CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3GOutput power Uplink: 26 dBm; Downlink: 10 dBmCellular bandFrequency Uplink: 824 to 849 MHz Downlink: 869 to 894 MHzSystem Gain 75 dBCEL band supported A, B, A’, B’Networks CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3GOutput power Uplink: 28 dBm; Downlink: 8 dBmGeneralPower Consumption 3W standby; 7W max signal - 5.0VDC, 2.0A MaxWall Supply Input ; Voltage 100-240VAC, 50-60 HzInput and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 OhmSystem Certifi cations FCC Parts 15 & 20, Industry CanadaBase Unit Size and Weight 5” x 7” x 1.25” – 9 oz.Operating Conditions Indoor Use Only (40° - 105° F)Coverage area Up to 10,000 sq. ft.The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.Frequently Asked QuestionsWhat can I expect my cell phone signal range and strength to be inside my home?The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions that will affect the improved coverage area are signal strength outdoors, the type of building materials in the home, the placement of the unit and the antenna’s proximity to cellular towers.You can expect that your indoor coverage will be improved. You will be able to make calls where you couldn’t before. The degree of improvement will depend upon many factors. The intent of zBoost products are to bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal will fl uctuate in a similar fashion. Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal? The zBoost unit will not help your WiFi service. This unit is designed to work with wireless PCS and Cellular phones and devices. The WIFI in your home operates on a different frequency.Why isn’t my cell phone indicating more signal with more bars?You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna. If your phone has a dB meter, 3 dB is a signifi cant increase of 2x, 6 dB is 4x, and 10 dB is 10x. On a four bar phone, one "bar" equals about 10 dB. (Note: For best reading, turn off LTE)• The increase in signal you will see depends upon:• The level of signal at the Signal antenna (outdoor)• The care of the antenna placement (two feet away from metal, adequate antenna separation [15 feet recommended])• The signal already present inside (related to building losses)• The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with distance.)There are usually several cell phones in use at one time in my home, will your product boost all of our signals simultaneously?The zBoost PRO 10K ZBC745 is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time.Does the zBoost work if you have no bars?No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your best signal is 1 bar at the External Antenna, your coverage will be limited to one or two rooms. You could improve that with an upgraded antenna. (See page v).Where should I put my Indoor Antenna to get the best coverage? The Indoor Antenna is the component that amplifi es the signal inside. You should mount your Indoor Antenna on a wall facing the direction where signal coverage is most needed. The farther you are away from the Indoor Antenna, the weaker the signal. The Indoor Antenna could be placed in the family room, basement, or a central location. Note: if you install the External Antenna too close to the Indoor Antenna, the system will shut down (red light will blink). This is a normal condition for this scenario. It just means that you need to ensure that you have suffi cient distance between the 2 antennas; otherwise, it will detect feedback or noise and will automatically shut down.
zBoost® PRO 10K ZBC745 Manual zBoost® PRO 10K ZBC745 Manual14 15Where is the best place to put my zBoost External Antenna? The zBoost signal antenna should be placed at the highest point in your house in order to “catch” the strongest signal. This location could be in the attic or on the roof. The placement of the External Antenna is very important. It is best to place this in an un-obstructed area. If you install it outside, place it above the roof line. Or, this antenna can be placed in the area around your home that has the greatest signal strength.Note: if you install the External Antenna too close to the Base Unit, the system will shut down (red light will appear). This is a normal condition for this scenario. It just means that you need to ensure that you have proper isolation between the 2 antennas; otherwise, it will detect feedback or noise and will automatically shut down.My light is continually blinkingThere are several reason that the zBoost light could be blinking. Please see the “Base Unit Light Indicators” on page 11 for specifi c answers. Does the zBoost work on all 3G data?No, it only works on data that is on 1900 and 800 MHz frequency like iPhones, but not on smartphones that use 3G on 2100 MHz frequencies.Limited 2 Year WarrantyWarranty registration at www.zBoost.comzBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of two years. Who Is Covered?You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. What is Covered?Warranty coverage begins the day you purchase the product. For two years from the original date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost ) if it becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping to the location designated by zBoost. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.What is Excluded? Your warranty does NOT cover:• Labor charges for set up of the unit.• Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost.• Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.• Any modifi cations or other changes to the product, including but not limited to software or hardware modifi cations in any way other than as expressly authorized by zBoost will void this limited warranty.• Product that has been modifi ed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifi cations. Warranty Information
zBoost® PRO 10K ZBC745 Manual16Make sure you keep…Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Manual and keep both nearby. Also, keep the original box and packing material in case you need to return your product.Before requesting repair service…If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation. Please unplug your system. Re-orient your External Antenna and/or Base Unit to reduce the excessive signal source. Plug your system back in. If still solid red, call customer support 1-800-871-1612.To get warranty service…Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or support@zBoost.com. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Do not return products to zBoost without a Return Authorization Number (RMA).To get out of warranty service…To obtain out of warranty service, contact zBoost at 1-800-871-1612 or support@zBoost.com for information on the possibility of any costs for repair or replacement of out-of-warranty products.ReminderRecord the model and serial number found on the product below:Model #:_________________________________Serial #: _________________________________Purchase Date: ___________________________

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