CloudTalk N1001R31 Intercom User Manual
CloudTalk Inc. Intercom Users Manual
Users Manual
Intercom
N1001R31
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Nucleus User Manual
What’s in the box
Components
Front
Top
Connecting the Nucleus device to the power
source
Using the Power Over Ethernet (POV) source
Using the DC Power
Powering the Nucleus device for the first time
Connecting the Nucleus device to the Network
Connecting the Nucleus device to the network via the Ethernet port
Connecting the Nucleus device to the network via WiFi
Operating the Nucleus device
Appendix A Product Information
Safety and Compliance Information
Maintaining Your Nucleus Device
Servicing Your Device
Other Safety Considerations
Wireless Safety and Compliance
Using Your Nucleus Device Around Other Electronic Devices
Steps to Minimize Interference
Watch for Signs
FCC Compliance Statement
What’s in the box
a. Nucleus Device
b.
c.
d.
Desk stand
e.
110 - 240 V DC Power adapter
f.
USB Cable
g.
Level
Clip*5
Quick Start Guide
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Components
Front
1. 2 X IR LEDs
2. 1 X Light sensors
3. RGB led
4. Microphone
5. 8-inch (1280*800 Resolution) display
6. 120° wide angle 5-megapixels
7. 2 X 2W Speakers
8. Nucleus logo
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Top
1. Power button
2. Camera privacy sliding shutter
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Back
1. Micro USB5 V DC in
2. 10/100 Power over ethernet port
3. Reset Button
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Connecting the Nucleus device to the power
source
The Nucleus device comes equipped with both a Power Over Ethernet (POE) and a DC
power connector.
Using the Power Over Ethernet (POE) source
To connect the Nucleus device to a POE power source simply connect it via an RJ45
cable to the power over ethernet source. Make sure that the DC power adapter is not
connected.
Using the DC Power
To connect the Nucleus device to the DC power source, use the power adapter that is
provided with the Nucleus device.
Powering the Nucleus device for the first time
Once the Nucleus device boots it will search for an available internet connection. If one
is not available it will prompt you to connect to the Wi-Fi network.
Choose your Wi-Fi network from the list of available networks. Enter your password and
tap "Done". The Nucleus device will connect to your wireless network.
If you connect the Nucleus device to the network via the Ethernet port, the Nucleus
device will connect to the network automatically and obtain an IP address.
Once the Nucleus device connects to the internet it will check for the latest SW update
and will download and install it automatically.
When Nucleus has finished updating, it will open the Nucleus device setup process and
will guide you through setting your Nucleus account and configuring the Nucleus device.
For further information about connecting the Nucleus device to the network please refer
to the next section Connecting the Nucleus device to the Network.
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Connecting the Nucleus device to the Network
The Nucleus device comes equipped with both a Power Over Ethernet port which can be
used to connect to an RJ45 cable, and Wi-Fi.
Connecting the Nucleus device to the network via the
Ethernet port
To connect the Nucleus device to the network via the Ethernet port simply plug one end
of the the CAT 5/6 cable to the Ethernet port, and the other end to the router or switch.
Power the device. As the Nucleus device boots it will connect to the network to obtain an
IP address.
Connecting the Nucleus device to the network via Wi-Fi
Before you begin setting up the wireless connection, check the following:
• The Nucleus device is not connected to the network using a network cable.
• The wireless network at your home is set up and functioning correctly.
1. Power the Nucleus device. Once the Nucleus device boots it will search for all
available Wi-Fi networks and present them in the Wi-Fi main screen.
2. Select the network you want to connect by tapping on the network name.
3. Enter the network key In order to connect the Nucleus device to the network.
Operating the Nucleus device
The Nucleus device utilizes the the RGB led light to provide the user with information on
the device ongoing operation as well as error indications.
LED Color
Activity
Status
Green
Blinking
Device is calling another device
Solid
Device is in an ongoing audio or video call
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Blue
Blinking
Alexa is processing the voice command
Solid
Alexa wakeup word was identified, Alexa music playback is
ongoing
Red
Blinking
Device failed to boot (contact customer service)
Solid
Device is booting
Orange
Blinking
Solid
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Appendix A Product Information
Safety and Compliance Information
User Responsibly. Read all instructions and safety information before use.
FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE,
ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
Maintaining Your Nucleus Device
Do not use your Nucleus device or its accessories in rain, or near sinks or other wet
locations. Take care not to spill any food or liquid in your Nucleus device. If your
device does get wet, unplug all cables, turn off the wireless (go to Settings, click on the
Wi-Fi icon, and turn off the Wi-Fi toggle icon). Wait for the device to dry
completely before pressing the Power button to power it again. Do not attempt to dry
your Nucleus with an external heat source, such as a microwave oven or hair dryer.
Clean the screen with a soft cloth; be careful not to wipe it with anything abrasive.
Don’t expose the Nucleus device to extreme heat or cold. For example, don’t leave it in
the trunk of your car in sub-zero or high-heat conditions.
Servicing Your Device
If your device needs service, please contact Nucleus Customer Service. Contact details
can be found at support@nucleuslife.com. Faulty service may void the warranty.
Glass Parts
The outside cover of the Nucleus device’s screen is made of glass. This glass could
break if the device is dropped or receives a substantial impact. If the glass breaks,
chips, or cracks, stop using your Nucleus device and do not touch or attempt to remove
the damaged glass.
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Other Safety Considerations
A small percentage of people may be susceptible to blackouts or seizures (even if they
have never had one before) when exposed to flashing lights or light patterns such as
when playing games or watching video. If you have experienced seizures or blackouts or
have a family history of such occurrences, you should consult a physician before playing
games or watching videos.
Engaging in repetitive motions such as pressing keys or playing some games may cause
you to experience occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body.
Discontinue use of your device and consult a physician if you experience headaches,
blackouts, seizures, convulsion, eye or muscle twitching, loss of awareness, involuntary
movement, disorientation, or other discomfort. To reduce risk of these symptoms avoid
prolonged use, hold your device some distance from your eyes, use your device in a
well-lit room, and take frequent breaks.
Small parts contained in your device and its accessories may present a choking hazard
to small children.
Wireless Safety and Compliance
Turn your wireless connection off in areas where wireless use is forbidden or when it
may cause interference or danger. Some specific situations are described below. In
general, you should not use your Nucleus device with your wireless connection turned
on any place you are not allowed to use a cellular device.
Using Your Nucleus Device Around Other Electronic Devices
The Nucleus device generates, uses, and can radiate radio frequency (RF) energy and,
if not used in accordance with its instructions, may cause interference to radio
communications and electronic equipment. External RF signals may affect improperly
installed or inadequately shielded electronic operating systems, entertainment systems,
and personal medical devices. While most modern electronic equipment is shielded from
external RF signals, if in doubt, check with the manufacturer. For personal medical
devices (such as pacemakers and hearing aids), consult with your physician or the
manufacturer to determine if they are adequately shielded from external RF signals.
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Steps to Minimize Interference
If your Nucleus device causes interference to radio or television reception (which you
can determine by turning your Nucleus device off and on), you can try to correct the
interference by one or more of the following measures: reorient or relocate the receiving
antenna for the radio or television; increase the separation between the radio or
television and your Nucleus device; connect equipment and receivers to different outlets;
or consult the radio or television manufacturer or an experienced radio/TV technician for
help.
Watch for Signs
There are some places where RF signals could constitute a hazard, such as health care
facilities, and construction sites. If you are not sure, look around for signs indicating that
two-way radios or cell phones should be turned off.
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This device has been tested and found to comply with the limits for a Class B digital
Device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment
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EU Declaration of Conformity
Hereby, Nucleus Intercom, declares that this device is in compliance with the essential
requirements and other relevant provisions of RTTE Directive 1999/5/EC. A copy of the
EU Declaration of Conformity is available at: www.nucleuslife.com.
Recycling Nucleus Properly
In some areas, the disposal of certain electronic devices is regulated. Make sure you
dispose of or recycle your Nucleus device in accordance with your local laws and
regulations. For information about recycling the Nucleus device, go to
www.nucleuslife.com.
Product Specifications
Display — 8 " diagonal display, 1028 x 800 high-resolution display, 16.7 million
colors. Power — DC power adapter 5v 2100mA / POE 36V-54V 450mA.
Connectivity — USB 2.0 (micro-B connector). 802.11b/g/n Wi-Fi. Bluetooth 4.0
Operating temperature — 32°F to 95°F (0°C to 35°C).
Storage temperature — -4°F to 113°F (-20°C to 45°C).
Wi-Fi — 802.11b/g/n
LEGAL TERMS
Please read the terms found at: www.nucleuslife.com.
Canada Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following
two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause undesired operation of
the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage;
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and
compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and
compliance.
Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 et la
conformité à l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne sur l'exposition et
la conformité de rf.
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ONE-YEAR LIMITED WARRANTY
This Warranty for the Nucleus device (the “Device“) is provided by CloudTalk Inc., 16 W
22nd Street, 6th Floor, New York, NY 10010, United States. The provider of this
warranty is sometimes referred to herein as “we.”
We warrant the Device against defects in materials and workmanship under ordinary
consumer use for one year from the date of original retail purchase. During this warranty
period, if a defect arises in the Device, and you follow the instructions for returning the
Device, we will, at our option, to the extent permitted by law, either (i) repair the Device
using either new or refurbished parts, (ii) replace the Device with a new or refurbished
Device that is equivalent to the Device that is to be replaced, or (iii) refund to you all or
part of the purchase price of the Device. This limited warranty applies, to the extent
permitted by law, to any repair, replacement part or replacement device for the
remainder of the original warranty period or for ninety days, whichever period is longer.
All replaced parts and Devices for which a refund is given shall become our property.
This limited warranty applies only to hardware components of the Device that are not
subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or
commercial use.
Instructions. For specific instructions about how to obtain warranty service for your
Device, please contact Customer Service using the contact information provided in this
guide. In general, you will need to deliver your Device in either its original packaging or
in equally protective packaging to the address specified by Customer Service. Before
you deliver your Device for warranty service, it is your responsibility to backup any data,
software, or other materials you may have stored or preserved on your Device. It is
possible that such data, software or other materials will be lost or reformatted during
service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION
TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR
REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A
STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH
OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME
JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR
PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL
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AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE
EUROPEAN UNION.
This limited warranty gives you specific rights. You may have additional rights under
applicable law, and this limited warranty does not affect such rights.
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Additional Information
You can find the Nucleus License Agreement and Terms of Use, One-Year Limited
Warranty, User’s Guide, and other limited warranty and Nucleus information at
www.nucleuslife.com.
Patent Notices
The Nucleus device and/or methods used in association with the Nucleus device may be
covered by one or more patents or pending patent applications.
Copyright and Trademark Notices
Nucleus device software and the Nucleus Quick Start Guide © 2014 - 2016 CloudTalk,
Inc. or its affiliates. All rights reserved.
Nucleus and the Nucleus Logo are trademarks of CloudTalk, Inc. or its affiliates.
All other brands, product names, company names, trademarks, and service marks are
the properties of their respective owners.
FCC:
Thisequipmentmustbeinstalledandoperatedinaccordancewithprovided
instructionsandtheantenna(s)usedforthistransmittermustbeinstalledtoprovide
aseparationdistanceofatleast20cmfromallpersonsandmustnotbeco‐located
oroperatinginconjunctionwithanyotherantennaortransmitter.End‐usersand
installersmustbeprovidedwithantennainstallationinstructionsandconsider
removingtheno‐collocationstatement.
IC:
Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithanyother
antennaortransmitter.Thisequipmentshouldbeinstalledandoperatedwitha
minimumdistanceof20centimetersbetweentheradiatorandyourbody.
CetémetteurnedoitpasêtreCo‐placéounefonctionnantenmêmetemps
qu'aucuneautreantenneouémetteur.Cetéquipementdevraitêtreinstalléet
actionnéavecunedistanceminimumde20centimètresentreleradiateuretvotre
corps.