CloudTalk N1001R31 Intercom User Manual

CloudTalk Inc. Intercom Users Manual

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N1001R31 User Manual HTML Version

Users Manual

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Intercom

N1001R31

Nucleus User Manual

What’s in the box

Components

Front

Top

Connecting the Nucleus device to the power

source

Using the Power Over Ethernet (POV) source

Using the DC Power

Powering the Nucleus device for the first time

Connecting the Nucleus device to the Network

Connecting the Nucleus device to the network via the Ethernet port

Connecting the Nucleus device to the network via WiFi

Operating the Nucleus device

Appendix A Product Information

Safety and Compliance Information

Maintaining Your Nucleus Device

Servicing Your Device

Other Safety Considerations

Wireless Safety and Compliance

Using Your Nucleus Device Around Other Electronic Devices

Steps to Minimize Interference

Watch for Signs

FCC Compliance Statement

What’s in the box

a. Nucleus Device

Desk stand

110 - 240 V DC Power adapter

USB Cable

Level

Clip*5

Quick Start Guide

Components

Front

1. 2 X IR LEDs

2. 1 X Light sensors

3. RGB led

4. Microphone

5. 8-inch (1280*800 Resolution) display

6. 120° wide angle 5-megapixels

7. 2 X 2W Speakers

8. Nucleus logo

Top

1. Power button

2. Camera privacy sliding shutter

Back

1. Micro USB5 V DC in

2. 10/100 Power over ethernet port

3. Reset Button

Connecting the Nucleus device to the power

source

The Nucleus device comes equipped with both a Power Over Ethernet (POE) and a DC

power connector.

Using the Power Over Ethernet (POE) source

To connect the Nucleus device to a POE power source simply connect it via an RJ45

cable to the power over ethernet source. Make sure that the DC power adapter is not

connected.

Using the DC Power

To connect the Nucleus device to the DC power source, use the power adapter that is

provided with the Nucleus device.

Powering the Nucleus device for the first time

Once the Nucleus device boots it will search for an available internet connection. If one

is not available it will prompt you to connect to the Wi-Fi network.

Choose your Wi-Fi network from the list of available networks. Enter your password and

tap "Done". The Nucleus device will connect to your wireless network.

If you connect the Nucleus device to the network via the Ethernet port, the Nucleus

device will connect to the network automatically and obtain an IP address.

Once the Nucleus device connects to the internet it will check for the latest SW update

and will download and install it automatically.

When Nucleus has finished updating, it will open the Nucleus device setup process and

will guide you through setting your Nucleus account and configuring the Nucleus device.

For further information about connecting the Nucleus device to the network please refer

to the next section Connecting the Nucleus device to the Network.

Connecting the Nucleus device to the Network

The Nucleus device comes equipped with both a Power Over Ethernet port which can be

used to connect to an RJ45 cable, and Wi-Fi.

Connecting the Nucleus device to the network via the

Ethernet port

To connect the Nucleus device to the network via the Ethernet port simply plug one end

of the the CAT 5/6 cable to the Ethernet port, and the other end to the router or switch.

Power the device. As the Nucleus device boots it will connect to the network to obtain an

IP address.

Connecting the Nucleus device to the network via Wi-Fi

Before you begin setting up the wireless connection, check the following:

• The Nucleus device is not connected to the network using a network cable.

• The wireless network at your home is set up and functioning correctly.

1. Power the Nucleus device. Once the Nucleus device boots it will search for all

available Wi-Fi networks and present them in the Wi-Fi main screen.

2. Select the network you want to connect by tapping on the network name.

3. Enter the network key In order to connect the Nucleus device to the network.

Operating the Nucleus device

The Nucleus device utilizes the the RGB led light to provide the user with information on

the device ongoing operation as well as error indications.

LED Color

Activity

Status

Green

Blinking

Device is calling another device

Solid

Device is in an ongoing audio or video call

Blue

Blinking

Alexa is processing the voice command

Solid

Alexa wakeup word was identified, Alexa music playback is

ongoing

Red

Blinking

Device failed to boot (contact customer service)

Solid

Device is booting

Orange

Blinking

Solid

Appendix A Product Information

Safety and Compliance Information

User Responsibly. Read all instructions and safety information before use.

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE,

ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

Maintaining Your Nucleus Device

Do not use your Nucleus device or its accessories in rain, or near sinks or other wet

locations. Take care not to spill any food or liquid in your Nucleus device. If your

device does get wet, unplug all cables, turn off the wireless (go to Settings, click on the

Wi-Fi icon, and turn off the Wi-Fi toggle icon). Wait for the device to dry

completely before pressing the Power button to power it again. Do not attempt to dry

your Nucleus with an external heat source, such as a microwave oven or hair dryer.

Clean the screen with a soft cloth; be careful not to wipe it with anything abrasive.

Don’t expose the Nucleus device to extreme heat or cold. For example, don’t leave it in

the trunk of your car in sub-zero or high-heat conditions.

Servicing Your Device

If your device needs service, please contact Nucleus Customer Service. Contact details

can be found at support@nucleuslife.com. Faulty service may void the warranty.

Glass Parts

The outside cover of the Nucleus device’s screen is made of glass. This glass could

break if the device is dropped or receives a substantial impact. If the glass breaks,

chips, or cracks, stop using your Nucleus device and do not touch or attempt to remove

the damaged glass.

Other Safety Considerations

A small percentage of people may be susceptible to blackouts or seizures (even if they

have never had one before) when exposed to flashing lights or light patterns such as

when playing games or watching video. If you have experienced seizures or blackouts or

have a family history of such occurrences, you should consult a physician before playing

games or watching videos.

Engaging in repetitive motions such as pressing keys or playing some games may cause

you to experience occasional discomfort in your hands, arms, shoulders, neck, or other

parts of your body.

Discontinue use of your device and consult a physician if you experience headaches,

blackouts, seizures, convulsion, eye or muscle twitching, loss of awareness, involuntary

movement, disorientation, or other discomfort. To reduce risk of these symptoms avoid

prolonged use, hold your device some distance from your eyes, use your device in a

well-lit room, and take frequent breaks.

Small parts contained in your device and its accessories may present a choking hazard

to small children.

Wireless Safety and Compliance

Turn your wireless connection off in areas where wireless use is forbidden or when it

may cause interference or danger. Some specific situations are described below. In

general, you should not use your Nucleus device with your wireless connection turned

on any place you are not allowed to use a cellular device.

Using Your Nucleus Device Around Other Electronic Devices

The Nucleus device generates, uses, and can radiate radio frequency (RF) energy and,

if not used in accordance with its instructions, may cause interference to radio

communications and electronic equipment. External RF signals may affect improperly

installed or inadequately shielded electronic operating systems, entertainment systems,

and personal medical devices. While most modern electronic equipment is shielded from

external RF signals, if in doubt, check with the manufacturer. For personal medical

devices (such as pacemakers and hearing aids), consult with your physician or the

manufacturer to determine if they are adequately shielded from external RF signals.

Steps to Minimize Interference

If your Nucleus device causes interference to radio or television reception (which you

can determine by turning your Nucleus device off and on), you can try to correct the

interference by one or more of the following measures: reorient or relocate the receiving

antenna for the radio or television; increase the separation between the radio or

television and your Nucleus device; connect equipment and receivers to different outlets;

or consult the radio or television manufacturer or an experienced radio/TV technician for

help.

Watch for Signs

There are some places where RF signals could constitute a hazard, such as health care

facilities, and construction sites. If you are not sure, look around for signs indicating that

two-way radios or cell phones should be turned off.

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference; and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

This device has been tested and found to comply with the limits for a Class B digital

Device, pursuant to part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This equipment generates uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the

following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help.

This device complies with FCC radiation exposure limits set forth for an uncontrolled

environment

EU Declaration of Conformity

Hereby, Nucleus Intercom, declares that this device is in compliance with the essential

requirements and other relevant provisions of RTTE Directive 1999/5/EC. A copy of the

EU Declaration of Conformity is available at: www.nucleuslife.com.

Recycling Nucleus Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you

dispose of or recycle your Nucleus device in accordance with your local laws and

regulations. For information about recycling the Nucleus device, go to

www.nucleuslife.com.

Product Specifications

Display — 8 " diagonal display, 1028 x 800 high-resolution display, 16.7 million

colors. Power — DC power adapter 5v 2100mA / POE 36V-54V 450mA.

Connectivity — USB 2.0 (micro-B connector). 802.11b/g/n Wi-Fi. Bluetooth 4.0

Operating temperature — 32°F to 95°F (0°C to 35°C).

Storage temperature — -4°F to 113°F (-20°C to 45°C).

Wi-Fi — 802.11b/g/n

LEGAL TERMS

Please read the terms found at: www.nucleuslife.com.

Canada Statement

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following

two conditions:

(1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired operation of

the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de

licence. L’exploitation est autorisée aux deux conditions suivantes :

(1) l’appareil ne doit pas produire de brouillage;

(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est

susceptible d’en compromettre le fonctionnement.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and

compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and

compliance.

Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 et la

conformité à l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne sur l'exposition et

la conformité de rf.

ONE-YEAR LIMITED WARRANTY

This Warranty for the Nucleus device (the “Device“) is provided by CloudTalk Inc., 16 W

22nd Street, 6th Floor, New York, NY 10010, United States. The provider of this

warranty is sometimes referred to herein as “we.”

We warrant the Device against defects in materials and workmanship under ordinary

consumer use for one year from the date of original retail purchase. During this warranty

period, if a defect arises in the Device, and you follow the instructions for returning the

Device, we will, at our option, to the extent permitted by law, either (i) repair the Device

using either new or refurbished parts, (ii) replace the Device with a new or refurbished

Device that is equivalent to the Device that is to be replaced, or (iii) refund to you all or

part of the purchase price of the Device. This limited warranty applies, to the extent

permitted by law, to any repair, replacement part or replacement device for the

remainder of the original warranty period or for ninety days, whichever period is longer.

All replaced parts and Devices for which a refund is given shall become our property.

This limited warranty applies only to hardware components of the Device that are not

subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or

commercial use.

Instructions. For specific instructions about how to obtain warranty service for your

Device, please contact Customer Service using the contact information provided in this

guide. In general, you will need to deliver your Device in either its original packaging or

in equally protective packaging to the address specified by Customer Service. Before

you deliver your Device for warranty service, it is your responsibility to backup any data,

software, or other materials you may have stored or preserved on your Device. It is

possible that such data, software or other materials will be lost or reformatted during

service, and we will not be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND

REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER

WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL

STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE

AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY

DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT

PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION

TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR

REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A

STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY

NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL,

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH

OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME

JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR

PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL

AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION

OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW

THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE

EUROPEAN UNION.

This limited warranty gives you specific rights. You may have additional rights under

applicable law, and this limited warranty does not affect such rights.

Additional Information

You can find the Nucleus License Agreement and Terms of Use, One-Year Limited

Warranty, User’s Guide, and other limited warranty and Nucleus information at

www.nucleuslife.com.

Patent Notices

The Nucleus device and/or methods used in association with the Nucleus device may be

covered by one or more patents or pending patent applications.

Nucleus and the Nucleus Logo are trademarks of CloudTalk, Inc. or its affiliates.

All other brands, product names, company names, trademarks, and service marks are

the properties of their respective owners.

FCC:

Thisequipmentmustbeinstalledandoperatedinaccordancewithprovided

instructionsandtheantenna(s)usedforthistransmittermustbeinstalledtoprovide

aseparationdistanceofatleast20cmfromallpersonsandmustnotbeco‐located

oroperatinginconjunctionwithanyotherantennaortransmitter.End‐usersand

installersmustbeprovidedwithantennainstallationinstructionsandconsider

removingtheno‐collocationstatement.



IC:

Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithanyother

antennaortransmitter.Thisequipmentshouldbeinstalledandoperatedwitha

minimumdistanceof20centimetersbetweentheradiatorandyourbody.



CetémetteurnedoitpasêtreCo‐placéounefonctionnantenmêmetemps

qu'aucuneautreantenneouémetteur.Cetéquipementdevraitêtreinstalléet

actionnéavecunedistanceminimumde20centimètresentreleradiateuretvotre

corps.

CloudTalk N1001R31 Intercom User Manual

CloudTalk Inc. Intercom Users Manual

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