General Dynamics Itronix IX300AC775BT GoBook Tablet PC with PCS and Bluetooth User Manual

General Dynamics Itronix Corporation GoBook Tablet PC with PCS and Bluetooth Users Manual

Manual

Getting Started

Congratulations on your purchase of the Itronix GoBook Tablet PC! Your new GoBook Tablet PC

features the most innovative advances in portable computing technology. It combines state-of-the-art

ergonomics, patented RF technology, and a rugged, durable architecture to provide you with a Tablet PC

that is compact, powerful, and easy to use virtually anywhere.

Designed for a wide range of business productivity applications, the GoBook Tablet PC is an ideal

choice for mobile workers who are on the go throughout the day. It offers flexibility, durability and

dependability along with ruggedness and portability to make it quick and easy to transport to any work

location, indoors, outdoors, or in your vehicle.

This online document, GoBook Tablet PC Help, contains all the information you need to set up and use

your new GoBook Tablet PC. It describes all the features of the GoBook Tablet PC in an easy-to-read

yet thorough manner. For information on printing, navigating or using GoBook Tablet PC Help see

How

to Use This Help System. To optimize readability we recommend you view this document in landscape

orientation.

Unpacking Your System

After opening the package, carefully inspect the contents. Contact your dealer if any items are missing

or appear damaged. The shipping carton should contain the following:

STANDARD

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l8.4” SVGA TFT Active Matrix Color Display

lSeven (7) Hot keys

l56K V.92 Fax/Modem

l10/100 Mbit Ethernet LAN

lLi-Ion Battery

lTwo (2) USB 2.0 Ports

lRJ11 Jack

lRJ45 Jack

lTwo PC Card Slots: a Type II PC Card Slot, and a Compact Flash Slot

lExternal Speaker and Microphone Jacks

lInternal Speaker and Microphone

lStand Holder Connector

lSecond Battery Connector

lMicrosoft Windows XP Tablet PC edition

l3-year limited warranty

OPTIONS

The following items are normally optional, but some vendors may include them in the standard package.

Some items may not be available in some countries, or some vendors may choose not to carry all the

items.

lVehicle Adapter

lCarry Case

lVehicle Dock

lDesk Mount

lExternal USB Floppy Disk Drive

lExternal USB DVD/CD-RW Drive

lShoulder Strap

Soft Handle

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lDRAM memory modules

lWLAN radio

lBluetooth radio

lWireless WAN radios and antennas

lExtra Battery

lTip and Ring Cable

lRJ-11 Cable

lUSB to Serial Cable

lUSB 2.0 Port Replicator

CAUTION When purchasing any of the accessories listed above, purchase only those accessories that

are approved for use with your computer. The above accessories are proprietary items. Your system

vendor can obtain these approved accessories. If you use items that are not approved for use with this

computer, you may cause your computer to malfunction, or to emit or receive electromagnetic radiation

in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that

the accessory functions properly in your computer before making the purchase. Your system vendor

may be able to recommend reliable brands and models.

Where to Look For Information

About Your GoBook Tablet PC

This Help System describes the key elements of your computer. Be sure to read it thoroughly before you

begin using your GoBook Tablet PC and refer to whenever needed. It includes a table of contents,

search function, index and glossary to make finding the information you need quick and easy. See How

to Use this Help System for information about navigating, printing or otherwise using this document.

About Windows

For more extensive information and help about Windows go to Help and Support, found on the Start

Menu. We also recommend that you go to Start, All Programs, Accessories to open Tour Windows XP

an online orientation of Windows XP.

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Features

High Capacity Hard Disk Drive

Your Tablet PC has a high capacity hard disk drive, enabling you to install your favorite programs and

store large multimedia files.

Full Array of Ports and Connectors

Your computer includes standard ports for connecting to peripherals such as USB devices and monitors.

USB ports allow you to add many types of peripherals.

SVGA Display

Your Tablet PC has an SVGA TFT active matrix display with integrated graphics capabilities.

Built-in Microphone and Speaker

The internal speaker and microphone enable you to run a variety of multimedia applications.

Hot Keys

Hot keys or function keys allow you to suspend your computer, navigate, and give you easy control of

your display.

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Precautions

You can use your computer under a wide range of environmental conditions. However, to ensure long

use and continued high performance, consider the following factors when setting up your computer:

lFollow all warnings and instructions noted in this documentation and in the Windows Help and

Support, found on the Start Menu.

The first time you use your computer, we recommend that you carefully read the section on

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Power Management to familiarize yourself with some basic battery information and to ensure

optimum performance

lThere is danger of explosion if the battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries according to the

manufacturer's instructions.

lUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do

not use aerosols, solvents, or strong detergents

lSlots and openings in the computer case are for ventilation purposes. Do not block or cover these

openings or the system could overheat

lOn the bottom of the GoBook Tablet PC, there is a label with information on the power

requirements of this system. These requirements must be followed. If you are unsure of your local

power supply, consult your dealer or local Power Company

lDo not step on or place anything on the power cord

lIf you use the computer with an extension cord, ensure that the total ampere ratings of all the

devices sharing the extension do not exceed the rating of the extension cord or the rating of the

wall outlet

lUnless instructed, never push foreign objects into the computer through any of the slots or

openings. Dangerous voltages are present, which could cause electric shock, fire, or damage

sensitive components

lFor best results, use a power strip with a built-in surge protector. Do not use inferior extension

cords as this may result in damage to your computer

lDo not operate the GoBook Tablet PC at temperatures above 140°F (60°C) or below -4°F (-20C).

lDo not store the GoBook Tablet PC at temperatures above 167°F (75°C) or below -67°F (-55°C).

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The First Time...

Using your computer for the first time involves:

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lInstalling the Main Battery

lConnecting the AC Adapter

lTurning on/off the GoBook Tablet PC

lCalibrating the Digitizer Touch Panel

Tips for New Owners

lRead the Troubleshooting section for common questions and answers about the GoBook

Tablet PC.

lTake the Windows tutorials.

Select Get Going with Tablet PC from the Start Menu.

lTake responsibility for backup

Back up files often. Users who need to manage large amounts of data may wish to use backup

devices such as a ZIP drive.

lDon't leave passwords anywhere on your notebook or carrying case

lBe careful when placing your notebook on an airport security conveyor belt.

In most airports, security conveyor belts are safe for computers. If you are not sure, ask the

security staff. You should keep a close eye on your computer.

lTape your business card to the notebook and accessories

In the workplace, notebooks and accessories may often look exactly alike, leading to equipment

mix-ups. Prevent such mix-ups by placing your name on your equipment.

lDevelop ergonomic work habits

The science of ergonomics studies the relationship between health and a suitable work

environment. For more information on ergonomics, contact your nearest computer bookstore, or

local library. The Internet also has information on this and other related subjects.

lConsider using a lock

For added security, consider purchasing a Kensington lock to put into the Kensington lock hole on

the left side of your computer (see Top Connectors). Use the Kensington lock to secure the

computer to a desk or table.

NOTE

Using a computer for extended periods of time with a poor workstation setup and incorrect work

habits can cause health problems.

More Basics

The next section, Getting Familiar with Your Computer, contains basic information you need to

efficiently use your GoBook Tablet PC.

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Startup Problems

If your computer does not operate properly, try these solutions:

lConnect the AC adapter to charge the battery if it is not charged.

NOTE The Power Status LED should be solid blue and the Power LED on the AC adapter should

be lit if the AC adapter is connected and functioning properly. Additionally, one of the power

icons should appear in the task tray.

lIf the AC adapter is connected, make sure the electrical outlet you are using works.

lCheck to make sure the battery is installed and charging properly.

lIf the battery doesn’t begin charging, remove the battery, connect the AC adapter, and turn on the

computer by pressing the power button . Reinstall the battery. The Battery Status LED is orange

while the battery is charging.

The Troubleshooting section lists additional solutions you can try:

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Getting Familiar with Your Tablet PC

The Itronix GoBook Tablet PC is a ruggedized , weather-sealed Tablet PC system built for the

demanding environment of the mobile worker. Designed for use by mobile workers, this computer is a

superior work tool for collecting, managing, and communicating information in the field.

The following pages describe the external and internal features of your GoBook Tablet PC.

Individual Parts

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The following diagrams and descriptions provide an overview of your GoBook Tablet PC. This

document uses the landscape view as the default orientation of your GoBook Tablet PC.

Hover your cursor over the pictures to see feature descriptions or link to more information.

Front View

Bottom Edge View

Top Edge View

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Right Side View

Back View

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Hot Keys

The GoBook Tablet PC has seven function or hot keys to speed common functions.

Hover the cursor over each hot key on the picture to see a description.

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1. Function Key

2. Line Up Key

3. Line Down Key

4. Enter Key

5. Escape Key

6. Security Key

7. Rotate Key

Hot Key

Description

Function Key (Fn) Press this key in

combination with another

key to perform more

functions. Press it and

hold while pressing another

hot key to perform the key

combinations

below.

Line Up Key Press this key to move the

cursor up one line.

Line Down Key Press this key to move the

cursor down one line.

Enter Key Press this key just like you

would press Enter on a

desktop computer. For

example, implement an

action, navigate deeper or

move forward through

content.

Escape Key Press this to go back or

escape to the previous

context or window.

Security Key Press this key like you

would press Ctrl+Alt+Del

on a desktop computer.

Rotate Key Use this key to switch

between portrait and

landscape orientation on

the display.

NOTE Some applications

may not display as well in

portrait orientation. For

example, you may need to

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Power Button

Additionally, the GoBook Tablet PC has a power button located at the top left corner above

the display. Press this button to suspend or turn the unit on or off.

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LED Status Indicators

The GoBook Tablet PC has four LED status indicators located left of the display

when the unit is in landscape orientation. The LEDs light up when a particular

function of the computer is active. LED numbers are from top to bottom when the

Tablet PC is in landscape orientation.

scroll right to view all the

contents on the page.

Fn + Hot Key

Combinations Description

Fn + Line Up

Page up

Fn + Line Down Page down

Fn + Enter Speaker volume down

Fn + Escape Speaker volume up

Security

Display brightness down

Fn + Rotate Display brightness up

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Display and Pen Basics

Your GoBook Tablet PC has an SVGA TFT active matrix color display with integrated graphics

capabilities. The display is a transmissive color display that provides excellent readability indoors or

outdoors. If you have trouble reading your display you can adjust the screen brightness using hot keys.

Press FN+Rotate to increase brightness and press FN+Security to decrease brightness.

Use the digitizer pen /stylus provided with your GoBook Tablet PC like you would use a mouse on a

desktop PC. The following common mouse functions can all be performed with your pen:

Single-click: Tap once with the pen

Double-click: Tap twice with the pen.

Right-click: Tap while holding down the button on the pen.

Mouse-rollover: Hover your pen above the display. For example, when you roll your mouse over an

icon you see a popup description of the icon. Hover your pen over the icon to see this description.

In addition to these mouse functions you can use the digitizer pen to draw or write in some Tablet PC

applications.

CAUTION Use only the digitizer pen included with the unit. Never use sharp, hard, or abrasive

implements on the digitizer touch panel such as ball point pens, pencils, or keys. They could damage

the screen.

To calibrate the digitizer touch panel

From the Start Menu, select Control Panel.

3. Battery Status LED

Green Fully Charged

Orange Charging

Blinking Red Battery capacity is less than 10%

4. Power Status LED

Solid Blue Unit is turned on

Blinking Blue Suspend to RAM

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2. If you are in Classic View continue to step 3. If you are in Category View select Printers and

Other Hardware and continue to step 3.

3. Select Tablet and Pen Settings. Then tap the Settings tab.

4. Under the Calibration field choose the orientation you want to calibrate, either Landscape or

Portrait.

5. Tap on the Calibrate button.

6. After you have completed calibration by touching the cross-hairs with your digitizer pen, select

OK to have the new settings take effect.

See Maintenance and Storage for information on how to clean the display.

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Disk Drives

Your Tablet PC comes with several components for reading and writing (recording) information.

The Hard Disk Drive

The hard disk provides high-capacity storage and fast access. The operating system and most programs

are stored here. Your GoBook Tablet PC identifies the hard disk drive as drive C.

Optional External Drives

The GoBook Tablet PC has PC Card slots in addition to three USB external drive options. You do not

have to power down the Tablet PC to connect any of these drives because they are "hot pluggable".

USB Floppy Disk Drive (FDD)

The floppy disk drive provides a convenient way of storing and transferring small files. The disk drive

uses standard 3.5-inch, 1.44 MB disks.

USB DVD / CD-RW

The DVD / CD-RW drive is a read/write drive. It can be used to write data to a recordable CD. It can

also read data from

DVDs

and

CDs

, including audio or video disks. Your Tablet PC

identifies the drive

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with the letter following the hard drive letter. If your hard drive is D, then the DVD/CD-RW drive will

be E.

Precautions for Handling DVDs and CDs

Keep these precautions in mind when handling DVDs and CDs.

lAlways hold the disk by the edges; avoid touching the surface of the disk.

lUse a clean, dry, cloth to remove dust, smudges, or fingerprints. Wipe from the center outward.

lDo not write on the surface of the disk.

lExtremes in temperature may damage disks. Store disks in a cool dry place.

lDo not use benzene, thinners, or cleaners with detergent. Only use cleaning kits designed for

DVDs or CDs.

lDo not bend or drop the disks.

lDo not place objects on top of disks.

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Memory

Adding memory allows the computer to operate faster, handle more tasks simultaneously, and work

more smoothly with large files. Users who increase memory demands - by adding additional programs,

for example - may notice a slowdown in operating speed, and wish to increase memory. The Tablet PC

includes a memory card slot for adding additional memory.

Calculate memory size by adding the size of the memory module to the existing built-in memory. For

example: 128 MB (module) + 128 MB (built-in memory) = 256 MB Total.

If you add memory to your GoBook Tablet PC it will automatically detect the change in RAM capacity

when it restarts. You can verify RAM capacity has changed in the Setup Utility or in Windows:

1. Setup: Double-tap the green Setup box when it appears during boot-up. Then select CMOS Setup

menu.

This screen shows the amount of system memory.

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2. Windows: Right click on my computer and select properties. The bottom of the system Properties

General tab lists the memory detected by Windows.

For information on adding memory to your GoBook Tablet PC, contact your supervisor or your

organization’s help desk.

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PC Card Slots

The GoBook Tablet PC has two PC card slots: a Compact Flash Slot located on the right side of the

computer and a Type II PC Card Slot located on the top side of the computer.

You can use these slots to

interface between your GoBook Tablet PC and a variety of communications devices, such as network

adapters, SCSI adapters, fax/modems. They can also provide additional data storage capacity.

Installing a PC Card

1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the

top up and the edge with pinhole contacts going in first. You will feel some resistance as the card

slides into the back of the slot.

2. PC Cards require drivers, or a program that allows the operating system to use a specific device.

Many drivers are included with Windows, but if not, you will be prompted to install the driver

included with your card.

NOTE Please read the instructions included with individual PC Cards. Some cards may be

inserted with power on, while others require that the computer be turned off.

Removing a PC Card

1. If a PC Card is in use, you must shut down the PC Card before removing it.

2. Select the PC Card icon on the right side of the Windows tray taskbar, then select Stop.

3. When the Windows message appears, telling you that it is safe to remove the card, select OK.

4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded and

remains hidden until it is pressed).

Press the eject button again to release the PC Card.

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Compact Flash Cards

The GoBook Tablet PC has a user accessible Compact Flash card slot. Files stored on Compact Flash

cards can be created, deleted, moved and amended in exactly the same manner as files stored in

memory.

Your GoBook Tablet PC can use Type 1 Compact Flash cards for secure data storage. If you store any

user-installed application programs and associated data on Compact Flash, these programs and this data

will not be lost after a hard reset.

Open the Compact Flash port cover on the right side of the computer. Orientate the Compact Flash card

with the label side uppermost and carefully insert it into the socket. Your GoBook Tablet PC should

automatically detect most Compact Flash cards.

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Making Connections

Your GoBook Tablet PC is equipped with a full array of ports and connectors, including standard

input/output (I/O) ports for quickly and easily adding peripheral devices such as USB devices. Refer to

documentation included with individual devices for details on connecting these devices to your

computer. Along with the standard ports found on most computers, your computer also includes modem

and LAN ports for advanced communications technology.

Right Side Connectors

1 LAN RJ-45 Jack

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With an Ethernet LAN you can make LAN connections without installing PC cards. Connection speed

is 10/100 Mbps.

2 USB 2.0 ports

The Universal Serial Bus ( USB ) is the latest standard for attaching keyboards, mice, scanners, printers

and other devices to a computer. USB devices can be chained together on a single cable.

3 Audio-Out Jack

Connect external speakers or a stereo headset to this jack to listen to multimedia.

4 Audio-In Jack

Connect a microphone to this jack to record audio.

5 Compact Flash Slot

Use this slot to insert a compact flash card.

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Bottom Edge Connectors

1 Extension Slot

Use this Multi-IO extension slot with the Desk Mount or the Vehicle Dock.

2 DC-in Jack

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Connect the DC power cable from the AC adapter to this jack or use with the vehicle adapter.

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Top Connectors

1 Fax/modem RJ-11 Jack

The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes

at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed

for this system. In this case, you may use a PCMCIA modem.

CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines.

Do not

use digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage your

modem. If you are unsure as to the type of port you have to plug into, simple detection and protection

devices are available at your local computer store.

2 Type II PC Card Slot

Supports 32 bit Card Bus 2.1 interface as well as Zoom Video when in landscape orientation. You can

use this slot with PC Card Radios.

3 Security Slot

Your computer has a Security Slot that can be used with a standard laptop locking device, such as a

Kensington Lock. You can connect the GoBook Tablet PC to a large object with the lock to prevent

theft of your Tablet PC. See the documentation that comes with your lock for more information.

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Back Connectors

1 Digitizer Pen

Use this digitizer pen to navigate and input on the digitizer touch panel.

2 Second Battery Connector

Attach a second, external battery to this connector to extend battery life.

3 Security Slot

Your computer has a Security Slot that can be used with a standard laptop locking device, such as a

Kensington Lock. You can connect the GoBook Tablet PC to a large object with the lock to prevent

theft of your Tablet PC. See the documentation that comes with your lock for more information.

4 Master Reset Key

Use the end of a paper clip in this hole to perform a reset of your GoBook Tablet PC. You will then need

to press the power button to restart the computer.

5 RF Power On/Off Button

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This button turns on/off the integrated WLAN and Bluetooth radios.

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Wireless Communication

The Itronix GoBook Tablet PC has superior wireless capabilities that simultaneously support Bluetooth ,

Wireless LAN ( WLAN ) and Wireless WAN .

It includes three antennas for wireless communication; two internal antennas and one PC-Card Radio

antenna .

Use only the supplied or an approved antenna(s). Unauthorized antennas, modifications, or attachments

could impair call quality, damage the phone, or result in violation of FCC regulations.

Your GoBook Tablet PC has an On/Off button on the back for the integrated WLAN and Bluetooth

radios.

Bluetooth Radio (optional)

The GoBook Tablet PC includes an integrated Bluetooth option. Its typical range is 10 meters.

NOTE It is not recommended you use the Bluetooth radio and WLAN radio at the same time since this

will degrade the WLAN radio's performance.

Read About Bluetooth

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WLAN Radio (optional)

The GoBook Tablet PC has an integrated 802.11b WLAN radio option. Its typical range is 100 to 300

meters in open spaces and 30 to 100 meters indoors. An internal antenna is provided for the WLAN

radio

Read About WLAN

Read About In-Building WLANs

Read About Building-to-Building WLANs

Read About Combination WLANs

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PC Card Radios

Your GoBook Tablet PC supports the following PC Card radios:

lCDMA2000/1xRTT: Sierra CDMA 55X PC-Cards,and Cisco WLAN PC Card.

¡GSM / GPRS :

Sierra GPRS 750. The GoBook Tablet PC supports wakeup when using this

card.

See the PC Card Radio manufacturer for more information on using each radio.

Read About CDMA

Read About GSM / GPRS

Read About WLAN

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Improving Radio Coverage

Wireless connectivity between radio-equipped portable terminals and host

computers is unique and maintaining this wireless connectivity over a wide

area is fundamental to the usefulness of the network. As such, the scope and

reliability of radio coverage is a primary concern. Therefore, one of the most

important features of the wireless network is the degree of radio coverage

provided. Coverage is influenced by terrain, buildings or a crowded room.

There are many things that can be done to improve coverage depending on

location.

In any location

1. Performance can vary significantly at different times of the day.

2. Weather can affect performance.

On the street

Try all sides of a building to see which side provides the strongest radio

signal.

2. Move from under trees. Pine needles absorb radio signals more than

leaves.

3. Move away from overhead electrical wires.

4. Radio signals reflect off other buildings. Even in the signal shadow, the

signal could be reflected back by another building.

5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or

desk.

6. If holding the unit, turn the unit in 90-degree increments to avoid

shielding it with your body.

7. The signal is 1 - 2 feet across; therefore, moving several feet in any

direction may give different results.

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Inside a Building

1. Move toward windows.

2. Signals do not penetrate ground, therefore, there will probably be no

signal in basements.

3. Reflective coatings on windows reflect radio signals. Try the side of the

building that is least likely to have coated windows.

4. Closed metal blinds can reflect radio signals.

5. Dropped ceilings sometimes hide an accumulation of electrical cable.

Electromagnetic Interference (EMI)

Electromagnetic Interference (EMI) is generated by switching circuitry

closets or Un-interruptable Power Source (UPS) systems found near

computer rooms and can block the radio signal.

2. Look for significant sources of electromagnetic radiation. The problem

may emanate from a source between location and the radio base

station.

When to use landline communication

If these tips do not improve radio signal strength, switch to landline

communication. Switching to landline communication is faster than

searching for and trying to improve the radio signal.

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Power Management

The Itronix GoBook Tablet PC uses dynamic power management ( DPM

) so

you can reduce the amount of energy used, especially during periods of

inactivity. Effective use of power management options can greatly conserve

and extend your battery life.

Your GoBook Tablet PC includes a smart Li-ION battery pack and a Real

Time Clock coin battery. There is also an optional second external battery

pack that effectively doubles your unplugged runtime.

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Battery Calibration

The first time you use a battery, you should calibrate it. The calibration

process empties and charges the battery one time. This allows the Windows

battery gauge to accurately monitor battery status. To calibrate the main

battery or second external battery, follow these steps:

1. Plug in the AC adapter .

2. Restart the computer and when the startup screen appears, use your

digitizer pen to tap on the green Setup box in the corner of the screen.

This starts the Setup Utility .

3. Then select the Setup function "Battery Calibration". Please press the

Line Up or Line Down keys to select the option, and Enter to continue.

4. You will be prompted to make sure the AC adapter and Battery are

present. Do this and then Select Yes to begin "battery auto-learning".

Battery Calibration will take from 10 to 16 hours, depending on how much

power the battery may already contain.

NOTE For optimum performance, we recommend calibrating the battery

and optional secondary battery every three months.

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Battery Charging

When you use the AC adapter to connect your GoBook Tablet PC to a

power outlet, the internal battery automatically begins to recharge. While

the battery is charging, the Battery Status LED turns orange after 6-12

seconds and stays solid orange until the battery is fully charged. Then it

turns green.

If your computer is turned off, a fully discharged battery takes about 3

hours to recharge. If your computer is turned on and is not in suspend

mode , it takes about 3-5 hours to recharge the battery. Refer to the

following table:

NOTE A fully charged Li-Ion battery can run the Tablet PC for

approximately 3 hours of normal use. (According to Battery Mark

benchmark tests). Use of external devices, the media bay and wireless radio

causes increased battery consumption.

If a second external battery is attached to your GoBook Tablet PC, this

battery will begin charging once the main battery is fully charged.

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Using the Battery

About the Battery

GoBook® Tablet PC Help

Charging Discharging

System On 3-5 hours 3 hours

System Off (Suspend to

RAM

and Suspend to Disk)

3 hours _

GoBook® Tablet PC Help

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The battery is a Lithium-Ion "smart" battery. It contains a temperature

sensor and a memory device that stores information about the battery, such

as how much charge is left and how many times it has been recharged. The

parameters for the "management" of the battery are also kept in the

battery's memory. The life expectancy will depend strongly on the care of

the battery, the individual usage pattern and the GoBook Tablet PC specific

configuration.

CAUTION Shutdown the computer and remove from external power before

removing the battery to prevent potential loss of data.

The battery pack is most efficient at room temperature. However, its

efficiency fails as the temperature varies from that range. The chart below

shows approximate capacity values with respect to temperatures.

To prevent damage, the charge circuitry is turned off for temperatures that

are too high (above approximately 115°F or 46°C) or too low (below

approximately 32°F or 0°C). Your GoBook Tablet PC is equipped with a

Thermal Grate to remove heat from the processor.

CAUTION The Thermal Grate gets warm during use of the GoBook Tablet

PC. Do not block the flow of air to the Thermal Grate.

NOTE A "cold-soaked" battery of 0°C only has about 10% capacity and

may not power a unit.

Monitoring Battery Power

There are two ways to monitor how much power the battery has left:

1. Hovering your digitizer pen over the battery icon in the taskbar ,

without selecting anything, is the simplest way to check on battery

power status. The status will show as a pop-up.

2. Alternately, tap Start, Control Panel. If you are in Category View

select Performance and Maintenance, then Power Options. In Classic

View simply select Power Options. Then tap the Power Meter tab to

see how much battery power remains.

NOTE If you do not see the battery icon, enable it in Start, Control Panel,

Power Options. Choose the Advanced tab and select "Always show icon on

Temperature Capacity

-10°C 50%

80%

20°C 100%

45°C 100%

80%

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the taskbar."

Low Battery Alarms

How your computer responds to a low battery condition can be set by going

to Start, Control Panel, Power Options, and selecting the Alarms tab.

Two different power alarms can be enabled or disabled: the Low Battery

Alarm, and the Critical Battery Alarm. Use the slidebar to set the power

level at which the alarms are activated.

Click on the Alarm Action button to

choose whether the alarm sounds, displays a message, or both.

CAUTION When battery power is low, the Battery Status LED will blink

red and the alarm will beep or display a warning on your screen. Take

immediate action, such as saving files or connecting to the AC adapter , or

data may be lost.

When the computer alerts you that the battery is low, immediately do one of

the following:

nConnect the AC power adapter

nSave your work and suspend to disk (Hibernate) by pressing the Power

Button

Save your work and then select Turn Off Computer, Turn Off from the

Start menu

nTurn off the computer (or suspend to disk) and replace the discharged

battery with a charged battery (See Battery Replacement)

NOTE Do not restart the computer until you have connected to an AC

adapter, or replaced the discharged battery with a charged battery.

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Power Saving Modes

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Adjust the default power management settings by going to Control Panel,

Power Options.

Power Button

On the Advanced tab of Power Options the Power buttons dialog box allows

you to set different actions to take when the power button is pressed. You

may have the Tablet PC standby, hibernate, or you can shut down the

computer altogether. You can also have the power button do nothing (not

recommended) or give you a choice between standby, restart and turn off.

However, holding the Power Button down for more than ten seconds will

force a power off while operating under any situation, resulting in the loss of

any unsaved information.

Standby

Most devices are powered down in a low power state. Resume the unit by

pressing the power button once to resume to point at which the unit was

suspended.

Hibernate

Suspend to Disk is similar to turning off the computer, except that the

current state of the computer is copied to the hard disk as a special file.

When the computer returns from suspend mode , the desktop appears with

the same files and programs open as when the computer was suspended.

Suspend to Disk is very useful when you don't want to take the time to shut

down all open programs one by one to shut off the computer, only to have to

open the same programs and files the next time you use the computer. This

mode is also called hibernation mode.

Suspend-to-disk File

Suspend to Disk file will be saved by Windows to the hard disk. The size of

the file will correspond to the amount of system memory. Please make sure

there is enough space on the hard disk.

Shut Down

System is shutdown.

Initiating Suspend Mode

There are three ways to initiate suspend mode. The settings can be adjusted

in the Power Schemes tab in Power Options:

nThe computer will automatically enter suspend mode when not used

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for a set period of time

nSelecting Start, Turn Off Computer, Stand By

nPressing the Power Button (if enabled in Power Options)

Power Saving Tips

Avoid operating the fax/modem, or audio and video applications when using

battery power. Operating a fax modem, video, or audio equipment or

turning on the Wireless LAN increases the computer's power requirements.

Decreasing display brightness can also save power. Decrease brightness by

pushing FN+Security. Increase it by pushing FN+Rotate.

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Battery Replacement

Replacing the Main Battery

Over time, the battery’s capacity gradually decreases. We recommend that

you replace your battery when you notice that it begins to store significantly

less charge. Change the main battery pack as follows (you may want to

print this topic for reference):

GoBook® Tablet PC Help

1. Turn off the computer.

2. Unplug power supply if connected.

3. Turn the computer upside down.

4. Remove the secondary battery if installed.

5. Using a Phillips screwdriver, remove the

seven screws from the battery cover and

remove the battery cover.

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CAUTION The GoBook Tablet PC should always be shut down prior to

removal of the battery, as there is a possibility that data may be lost when

the unit shuts down by removing the battery.

CAUTION The GoBook Tablet PC battery and unit are only weatherized

when the Battery door is closed.

Keep the door closed when the unit is use to

prevent damage to the unit.

Replacing the Real Time Clock Battery

The Real Time Clock has a coin battery that can be replaced by following

the steps 1-6 above. Then:

1. Lift the coin battery out of the holder.

2. Install a new coin battery with the positive terminal up.

3. Continue with steps 7-9 above.

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Optional Equipment and Accessories

The Itronix GoBook Tablet PC has several equipment and accessory options

to further enhance your mobile computing experience.

A complete list of Itronix optional peripherals and accessories are listed in

Unpacking Your System.

CAUTION When purchasing any additional accessories, purchase only

those accessories that are approved for use with your computer. Some

6. Using the tab on the battery, lift the

battery pack up and out of the battery bay.

7. Orient the replacement battery correctly

and insert it into the battery compartment,

making sure it is fully seated.

8. Replace the battery cover over the battery

bay and install the seven screws.

9. Install the secondary battery if equipped.

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accessories are proprietary items and can be obtained through your system

vendor. If you use items that are not approved for use with this computer,

you may cause your computer to malfunction, or to emit or receive

electromagnetic radiation in excess of local regulations. For non-proprietary

accessories such as PC Cards or printers, ensure that the accessory functions

properly in your computer before making the purchase. Your system vendor

may be able to recommend reliable brands and models.

Desk Mount

The GoBook Tablet PC's desk mount

enables you to experience desktop

functionality with your GoBook Tablet PC.

The desk mount includes the following

ports:

nStand holder connector (this is the

unit interface)

nDC in

n2 USB 1.1 ports

n15-pin CRT port for an external monitor

nExtra battery charger

GoBook® Tablet PC Help

1. Extra Battery Charging Slot

Stand Holder Connector (unit interface)

3. LED

1. Guides

Stand Holder Connector (unit interface)

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To use the desk mount:

1. Ensure the port cover on the extension slot is open and the port cover

for the AC power is closed.

2. Line up the bottom of the unit with the guides and press down while

feeding the rubberized IO port cover through the opening provided.

3. Apply external power to the desk mount. The LED in the front of the

desk mount will light along with the Power Status LED on the GoBook

Tablet PC.

The desk mount includes a slot so you can simultaneously charge the main

battery and an additional battery.

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3. 2 USB 1.1 ports

4. Extra Battery Charging Slot

5. 15-

pin CRT port for External Monitor

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Vehicle Adapter

The Vehicle Adapter is an optional device that supplies power from the

vehicle battery to operate the computer and charge the battery installed in

the unit. It typically connects to the vehicle battery using the cigarette lighter

socket.

To prevent possible damage to the battery, the system will not allow the

battery to charge at extreme temperatures. Be aware of the following

charging characteristics, especially if the computer is left unattended in a

closed vehicle.

nIf the temperature is <20°C the battery will take longer to charge.

nIf the temperature is <5°C (<41°F) the battery will not charge

nIf the temperature is >50°C (<122°F) the battery will not charge

NOTE The Vehicle adapter is not designed for long-term fixed use.

To connect the vehicle adapter

Insert the vehicle adapter’s power cord into the power port (DC-in jack)on

the bottom side of the computer.

Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket,

turning it slightly to make a good connection.

The Power Status LED illuminates to indicate that current is reaching the

unit. When you connect the vehicle adapter, it automatically begins charging

the computer’s battery. At moderate temperatures, around 21°C (70ºF), the

battery will be fully charged in approximately 3-5 hours. However, under

extremely cold or hot temperatures, or if the system is on, it will take longer

to charge the battery (up to 16 hours).

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Surge Protection

A large number of computer and high technology equipment damage is

directly related to AC power and telephone line problems. These problems

can include surges, spikes, noise, interference, and weather-related

problems, which in turn can cause glitches, hang-ups, crashes, performance

slow downs, and down time with computer equipment. The market is

flooded with hundreds of AC power line surge suppressors advertising high

performance surge protection; only a few of them actually provide adequate

protection.

This section provides guidelines for selecting a quality surge suppressor to

be used with your GoBook Tablet PC, and it helps identify a few sources for

products with acceptable performance.

Selecting the Right Surge Protection

Consider the level of quality you need when selecting a surge suppressor.

This depends on factors such as surge environment, the type of equipment to

be protected, and the quality of the electrical wiring and service.

Surge Environment

Surge environment refers to the damage potential from electrical surges in a

particular geographical area. A high quality suppressor should be used if

there is frequent lightning activity in the area and the location service is fed

by overhead utility poles.

Type of Equipment to be Protected

If the computer is equipped with a modem, the modem should also be surge

protected. Protecting the power line without protecting the modem line

provides only partial protection.

Quality of Electrical Wiring and Service

Wiring should be up to current NEC standards and have verified good AC

grounds. It is important that your computer system be plugged into a

grounded AC outlet when charging and that all peripherals connected to

your system reference the same AC ground.

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Selecting the Right Equipment

There are a number of companies that sell quality surge suppressors such as

Sutton Designs, APC, and Panamax. When you are looking for a surge

suppressor, consider these things.

nExpect to pay at least $50 for a good quality surge suppressor.

nThe surge suppressor should be a UL 1449, 497, and 1283 listed for

surge suppression, modem surge protection, and RFI/EMI noise

filtering respectively.

The surge suppressor should have diagnostic LEDs that verify good AC

ground, proper wiring, and proper surge operation. On/off switches

that light are not recommended since they can produce electrical noise.

nThe Joule ratings should be a minimum of 480 Joules for the AC surge

circuit.

nThe Joule ratings should be a minimum of 240 Joules for the modem.

nThe modem surge circuit should present low capacitance to the modem

line or it will slow the transmission rate. Capacitance should be

specified at less than 50 picofarads.

nQuality surge suppressor manufacturers generally offer a lifetime

warranty.

nConsider obtaining a protected equipment coverage policy which

insures the equipment in the event of surge damage.

nThe devices that will be attached to the computer also need to be surge

protected.

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Maintenance and Storage

The Itronix GoBook Tablet PC is ruggedized and weather resistant. Handle

it with the normal care required by any sophisticated electronic equipment,

and the computer will provide reliable service even under harsh field

conditions.

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Follow the guidelines in this section to care for your unit.

Battery Maintenance and Storage

Maintaining Batteries

Follow these guidelines to maintain performance of Lithium-Ion (Li-on)

batteries.

Avoid exposing batteries to extremely hot or cold temperatures for long

periods. To prevent possible damage to the battery, the GoBook Tablet

PC does not allow the battery to charge if the internal temperature of

the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°

F).

nCharge the battery nightly where the temperature will remain around

20°C (68°F).

nRe-calibrate your battery when your battery performance degrades.

Storing Batteries

nStore the battery within the recommended temperature range: 10°

C to

30°C (50°F to 86°F).

nUnused or stored batteries can lose power over time. When you install

a battery that has not been used for awhile, connect external power to

the computer and charge the battery.

nAfter storage, battery calibration may increase its capacity.

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Tablet PC Maintenance and Storage

Maintaining Your Tablet PC

Follow these guidelines to help maintain the condition and performance of

your computer.

nTurn off the computer when you are not using it.

nCharge the batteries daily or whenever their capacity is low.

nOperate the computer within the recommended temperature ranges of

-20°C to +60°C (-4°F to +140°F).

Care and Cleaning

Physical Inspection Periodically inspect the computer and accessories for

wear, damage, loose or missing parts. Identifying and correcting potential

problems early can help reduce the need to return the unit for service.

Outside Case Like all tools, the outside of the computer will get dirty with

use. The case is made of painted Magnesium and polycarbonate blend

(plastic) doors and covers. These areas can be cleaned with a solution of one

part Formula 409™ and one part water. Follow the procedure below.

To clean the outside case

1. Disconnect external power and turn off the computer.

2. Using a soft, dry cloth (do not use paper products because they can

scratch the surface, add a small amount of cleaning solution to the cloth

and clean the computer case.

3. Wipe off any excess liquid with a soft cloth.

4. Reinstall the battery.

Display Periodically inspect the display to make sure the brightness

function is operating properly and that all pixels are operational.

To clean your display

To clean the display assembly, use the same cleaning solution and procedure

described earlier for the outside case. In some cases, you can use a small

amount of isopropyl alcohol to remove streaks or smears. Use a soft, clean

cloth to clean the display. Do not use paper products because they can

scratch the screen.

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External Power Connector The external power connector may sometimes

be exposed to moisture and/or contamination causing an unreliable

connection to the external power source.

Clean the connector using a cotton swab dipped in isopropyl alcohol.

RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating

properly. During normal use, the connector pins can get dirty or become

broken, bent, or pushed out of place. Clean the connector with a cotton swab

dipped in isopropyl alcohol.

I/O Ports Make sure the audio and Multi-IO ports are operating properly.

Periodically inspect the ports for damage or contamination, and make sure

their covers are attached and closed when not in use. The I/O covers can be

replaced without returning the unit for service. Contact your local support

person for more information.

PC Card Door and Connector Whenever possible, make sure this door is

closed and latched properly. When the PC Card door is closed, it provides a

watertight seal for the PC Card socket. Shield the area from all

contaminants such as liquids, rain, snow, and dust when the door is open.

Make sure the PC Card connector is operating properly by reading from or

writing to a PC Card.

Storing Your Computer

If you plan to store the computer, follow these storage guidelines.

To store the computer

nFiles and data should be saved before storing the computer.

nContact your organization’

s help desk about the procedure for backing

up files or data.

nExit all applications and use the appropriate procedure to exit from

your operating system.

nTurn off the computer by going to the Start menu and selecting

Shutdown.

nRemove the battery from the unit and store it in a dry place.

nStore the computer within the recommended temperature ranges of -

55°C to +75°C (-67°F to +167°F).

nIf you use PC cards, refer to the manufacturer’s instructions you

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received with the card for storage and care information.

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Customizing Your BIOS Settings

This chapter explains how to use the Setup Utility to modify the BIOS

settings. The Setup Utility displays and allows modification of the GoBook

Tablet PC components and the configuration of devices that are connected

to it. This information is used to test and initialize components at start-up

time and to make sure everything runs properly when the system is

operating.

The BIOS is installed with a set of default values. You may be able to

increase system performance by changing some of the timing values in the

Setup Utility, but this can be limited by the kind of hardware you are using.

In certain circumstances, the system may generate an error message that

asks you to make changes to the CMOS settings using the Setup Utility. This

happens when the system finds an error during the POST (Power On Self

Test) that it carries out at startup.

CAUTION It is not recommended that you change any settings since this

may cause the unit to not function properly.

If you are not sure how to configure the BIOS settings we suggest that you

load optimal defaults by selecting that option on the Exit Menu or by

selecting F9 on the popup input panel.

Using the BIOS Setup Utility

The BIOS Setup Utility allows you to configure your computer’s basic

settings. When you turn your computer on, the system reads this

information to initialize the hardware The electronic components, boards,

peripherals, and equipment that make up your computer system. so that it

can operate correctly. You can use the BIOS Setup Utility to change your

computer’s start-up configuration. For example, you can change your

system's security routine.

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Starting the BIOS Setup Utility

You can only start the Setup Utility shortly after the computer has been

turned on. A green Setup box appears on the lower right corner of the

computer display. When you see this double tap the box.

You will then see the following screen:

Use your Line Up or Line Down hot keys to highlight "CMOS Setup Menu"

and press the Enter key. The system will start the Setup Utility and display

the main menu of the utility.

CAUTION Incorrect settings can cause your system to malfunction. To

correct mistakes, return to Setup and restore the Setup Defaults by going to

the Exit Menu and selecting Load Optimal Defaults.

Navigation and Help

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The Menu Bar

The Setup Utility has these five menu options in the Menu Bar at the top of

the window. To navigate between these screens you must tap the left or right

arrows on the popup input panel:

The Field and General Help Windows

The Field Help Window is on the right side of each menu. It displays the

help text for the currently selected field. This text updates as you move the

cursor from field to field.

NOTE The field help window refers to keys that are only available via an

external USB keyboard. If you do not have an external keyboard attached

to your GoBook Tablet PC use the Setup utility's popup input panel

Main

Use for basic system configuration

Advanced Use to set the advanced features

Boot

Use to select the sequence of boot devices that are searched to load an

operating system.

Security

Use to set user and supervisor passwords and to set backup and virus

check reminders

Exit Use to exit the current Setup session

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described below:

The General Help Window describes the popup input panel keys and their

functions. You can access it by selecting F1on the popup input panel.

However, the following keys are not available during Setup unless you have

an external USB keyboard attached to the GoBook Tablet PC:

HOME

F2/F3

END

Popup Input Panel

The Setup Utility has a unique popup input panel that

appears when you hover or tap your pen anywhere on the

screen. Use the popup input panel to navigate between

setup screens, between fields on each screen and to make

any field changes. To avoid making unintentional field changes, we

recommend you do not open the panel from the bottom right side of your

screen. Instead tap anywhere on the left side of the display.

To navigate between the five menu screens tap the left or right arrows on the

input panel. To toggle through the fields tap the up and down arrows.

Alternately, you can use the Line Up and Line Down hot keys to toggle

through the fields. Press the Enter Key to view a list of options for each field.

If you need to input characters, tap FnA on the popup input panel to expand

it to a larger input panel that includes characters.

Press FnA again to return

to the small input panel.

NOTE The popup input panel disappears after a few seconds of inactivity

and when you change screens.

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The Main Menu

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The Advanced Menu

Field Setting Function

AMBIOS

for information only

Version

Processor for information only Type and Speed

System Memory for information only Size

System Time HH:MM:SS

Configure system time

System Date

MM/DD/YYYY

Configure system date

Digitizer Calibration Opens Display Calibration

Begins the digitizer calibration.

Once you have calibrated the

display the computer will

restart.

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IDE Configuration

Field Setting Function

IDE Configuration

sub

Configure the IDE device(s).

Legacy USB Support Disabled

Enabled

Auto

Enables support for legacy

USB. Auto option disables

legacy support if no USB

devices are connected

Intel (R) SpeedStep (tm) tech Maximum Performance

Battery Optimised

Reversed

Automatic

Disabled

Depending on

AC or Battery powered, CPU

speed will change based on the

selections

RF Module Option Wireless LAN Enable

Bluetooth Enable

Disabled

Both RF Enable

Select which RF module

Support

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Field Setting Function

OnBoard PCI IDE Controller Disabled

Primary

Secondary

Both

Disabled: disables the

integrated IDE Controller.

Primary: enables only the

Primary IDE Controller.

Secondary: enables only the

Secondary IDE Controller.

Both: enables both IDE

Controllers.

Primary IDE Master sub-menu

While entering setup, BIOS

auto detects the presence of

IDE devices. This displays the

status of auto detection of IDE

devices

Primary IDE Slave sub-menu

While entering setup, BIOS

auto detects the presence of

IDE devices. This displays the

status of auto detection of IDE

devices

Secondary IDE Master sub-menu

(same as Primary IDE Master)

While entering setup, BIOS

auto detects the presence of

IDE devices. This displays the

status of auto detection of IDE

devices

Secondary IDE Slave sub-menu

(same as Primary IDE Slave)

While entering setup, BIOS

auto detects the presence of

IDE devices. This displays the

status of auto detection of IDE

devices

Hard Disk Write Protect Disabled

Enabled

Disable/enable device write

protection. This will be

effective only if device is

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Primary IDE Master

IDE Devices are automatically detected by the BIOS. It can be set to Not

Installed, Auto, CDROM or ARMD. The default is Auto.

Primary IDE Slave

accessed through BIOS

IDE Detect Time Out (Sec) 0

Select the time out value for

detecting ATA

/ATAPI device

(s)

ATA(PI) 80Pin Cable

Detection Host & Device

Host

Device

Select the mechanism for

detecting 80Pin ATA(PI)

Cable.

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Field Setting Function

Type Not Installed

Auto

CDROM

ARMD

Select the type of device

connected to the system

LBA/Large Mode Disabled

Auto

Disabled: Disables LBA Mode.

Auto: Enables LBA Mode if

the device supports it and the

device is not already formatted

with LBA Mode disabled.

Block (Multi-Sector Transfer) Disabled

Auto

Disabled: the Data transfer

from and to the device occurs

one sector at a time. Auto: The

Data transfer from and to the

device occurs multiple sectors

at a time if the device supports

it.

PIO Mode Auto

Select PIO Mode

DMA Mode Auto

SWDMA0

SWDMA1

SWDMA2

MWDMA0

MWDMA1

MWDMA2

UDMA0

UDMA1

UDMA2

Select DMA Mode. Auto: Auto

detected

SWDMAn:singleWordDMAn

MWDMAn: MultiWordDMAn

UDMAn: Ultra DMAn

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The Boot Menu

UDMA3

UDMA4

S.M.A.R.T. Auto

Disabled

Enabled

S.M.A.R.T. stands for Self

Monitoring, Analysis and

Reporting Technology.

32Bit Data Transfer Disabled

Enabled Enable/Disable 32-

bit Data

Transfer

GoBook® Tablet PC Help

Field Setting Function

1st Boot Device Removable Dev.

ATAPI CDROM

PM-IC25N030ATCS04-

Realtek Boot Agent

Specifies the boot sequence

from the available devices. A

device enclosed in parenthesis

has been enabled in the

corresponding type menu.

Removable Devices = FDD

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The Security Menu

Disabled CDROM = CDROM

PM-

IC25N030ATCS04

HDD

Realtek

Boot Agent = ethernet

boot

2nd Boot Device Removable Dev.

ATAPI CDROM

PM-IC25N030ATCS04-

Realtek Boot Agent

Disabled

same as above

3rd Boot Device Removable Dev.

ATAPI CDROM

PM-IC25N030ATCS04-

Realtek Boot Agent

Disabled

same as above

4th Boot Device Removable Dev.

ATAPI CDROM

PM-IC25N030ATCS04-

Realtek Boot Agent

Disabled

same as above

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NOTE After inserting a password you have the option to set the password to

Always or SCU.

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The Exit Menu

Field Function

Change Supervisor Password

Install or Change the password

Change User Password Install or Change the password

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Troubleshooting

This section is designed to help you determine and fix problems you might

encounter while operating the GoBook Tablet PC. Try the following things

in order:

lFirst look through the categories in this section for a solution.

lIf you don’t find a solution for your situation here, try one of the

resources listed below.

lIf you are having a problem with a computer application , use the

Field Function

Save Changes and Exit

Exit system setup after saving the changes. F10 key can

be used for this operation

Discard Changes and Exit

Exit system setup without saving any changes. ESC key

can be used for this operation.

Discard Changes

Discards changes done so far to any of the setup

questions. F7 key can be used for this operation.

Load Optimal Defaults

Load Optimal Default values for all the setup questions.

F9 key can be used for this operation.

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online help that comes with the application to find a solution.

lIf you still cannot resolve your problem, contact the help desk at your

organization.

For More Help

lWindows Help is already installed on your system. To access this

information, go to Help and Support, on the Start Menu.

lTake the Windows Tutorials. Select Get Going with Tablet PC from

the Start Menu.

lThird-party Windows manuals are available from your local

bookstore.

Applications

My application locks up, acts strangely, or produces a General Protection

Fault (GPF) error

nIf you’ve tried to resolve the problem and your application still doesn’t

respond, you may need to restart your computer as described below.

To reboot your computer, select Start, Turn Off Computer, Restart. If

that does not work, try pressing the Security hot key once to bring up

the Windows Task Manager. Then select Shut Down, Restart.

nThe data on the hard disk could be corrupted. Run SCANDISK.

nWindows is out of memory/resources. Exit Windows and restart

Windows.

Communications programs don’t seem to work or they lock Windows

nWhen you first try to use your communications application, the system

responds with a message asking if you want to install the modem.

Answer “Yes” to this question and follow the instructions on the screen

to install it.

When I rotate the display to portrait orientation my application does not

work or does not display correctly.

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nSome applications do not display or work properly in portrait

orientation due to the rugged nature of your GoBook Tablet PC's

display screen. Use these applications in landscape orientation.

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Batteries

The battery does not charge

nTo prevent possible damage to the battery, the system will not allow a

charge if the battery temperature is extremely hot or cold (such as in a

closed, unattended vehicle). If possible, charge the battery in a location

with a moderate temperature of around 20°C (68°F).

nIf possible, turn off the computer while the battery is charging.

nIf the battery is new or has been stored for a week or more, follow this

procedure:

1. Make sure the computer is turned off.

2. Unscrew and open the battery cover, then remove the battery.

3. Connect the AC adapter to the computer and an AC wall outlet, and

then turn on the computer by pressing the Power Button . The Power

Status LED will be solid blue when connected to external power .

4. Let the computer complete the boot process. Then reinstall the battery

and replace the battery door.

5. Allow the system to remain idle for one hour with the AC adapter

connected to the computer.

The Battery Status LED is orange when the battery starts charging.

6. If the battery still fails to charge after an hour, remove the battery,

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wait several seconds, and then install it again.

If the battery does not begin charging within several minutes, return

the unit for service.

The batteries take much longer than seven hours to charge

nUnder moderate temperatures, about 21°C (70ºF), the computer’s

battery takes approximately 3 hours to completely charge while

suspended and 3-5 hours to charge while powered on.

Under extremely

cold or hot temperatures, however, the battery can take up to 16 hours

to fully charge.

The batteries don’t last very long

nAs your battery ages, the maximum capacity that it can hold naturally

decreases, and even the best maintained batteries eventually need to be

retired. Consider replacing the battery if you are not getting the usage

you need from it.

The gas gauge isn’t full after charging the battery

nThis may indicate that the charging process terminated prematurely.

nCalibrate the battery to align the gas gauge with the battery capacity.

The gas gauge reads “full,” but the charging indicator light is still lit

nIf you charge your battery daily, rely on the gas gauge reading to

determine battery capacity. The charging process may continue even if

the gas gauge reads full. External power can be removed because the

battery is virtually full.

My battery seems to have less and less capacity

nIf your battery is new, or if your are using it for the first time, you will

need to calibrate it prior to using it.

nAs your battery ages, the maximum capacity that it can hold naturally

decreases, and even the best maintained batteries eventually need to be

retired. Consider replacing the battery if you are not getting the usage

you need from it.

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Display

The display performance is slow

nThe temperature may be too cold. Move the computer to a warmer

operating environment.

I can’t read the display

nAdjust the brightness level up by pressing FN+Rotate and adjust it

down by pressing FN+Security.

nYour display may be off. Tap your pen on it once.

nIf that doesn't work the automatic power-saving mode may have shut

off (suspended) the computer. Press the power button to resume.

The underlined, inverse, and hypertext characters are difficult to read on

the screen

nChange the color scheme. From the Start Menu select the Control

Panel. Choose Display and then tap the Appearance tab to make

changes to the color scheme.

I can’t see the cursor while using the DOS editor

nPress INSERT on the input panel to change from insert mode to

overwrite mode and to enable a block cursor. When it defaults to insert

mode, the DOS editor uses an underline cursor which is less visible

than the block cursor for overwrite mode.

The display appears to have random pixels darkened after scrolling

nContact your supervisor or your organization’s help desk for

information about correcting this problem.

I changed my display resolution, but I see no difference on the screen

nTry restarting your computer for the changes to take effect.

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The display cuts off the right side of the application or page in portrait mode

nSome applications do not display properly in portrait mode. For

example, you may need to scroll to the right to view all the contents on

the page. For best visibility, use these applications in landscape

orientation.

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Hard Disk

The hard disk will not spin up so the computer can’t boot up

nThis occurs if the unit is exposed to extreme low temperatures. This is

not a hardware failure associated with the hard disk . Allow the

computer to warm to room temperature. The minimum cold or soft

boot temperature is 5°C (41°F)

I can’t save files because the disk is full

nReport this situation to your supervisor or your organization’s help

desk.

Diskette Read Error

nAny card in the PC card socket except for a properly formatted

memory card will cause this error since it is trying to read the PC card.

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Landline Modems

The modem doesn’t work

nWhen you first try to use HyperTerminal or similar application , the

system responds with a message asking if you want to install the

modem. Answer “Yes” to this question and follow the instructions on

the screen to install it.

nMake sure the communication settings are correct in your application.

Refer to the online Help for your application.

The modem doesn’t dial a number

Check these things:

nIf you are using an external modem, make sure the cables are attached

correctly.

nMake sure your communications parameters are correct in your

application. Refer to the online Help for your application.

The modem dials and receives an answer but does not establish a connection

nYou may have incorrect parameters selected for your application to

talk with the remote modem. Refer to the online Help for your

application.

nYou may need to adjust your modem’s baud rate or protocol selection.

Communications programs such as HyperTerminal don’t seem to work or

they lock Windows

nIf you are using the internal modem, be sure to specify the proper

communications port .

nWhen you first try to use HyperTerminal or similar application, the

system responds with a message asking if you want to install the

modem. Answer “Yes” to this question and follow the instructions on

the screen to install it.

The modem dials and the answering modem generates tone, but our modem

does not begin the training sequence to establish a connection

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Although the problem may appear to originate from the computer, the

source of the problem is the answering modem.

nTry setting up the answering modem to generate the correct V.22 tone,

which can usually be done by sending an AT command to the modem.

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Miscellaneous

The computer shuts off unexpectedly

nThe computer has entered suspend mode . Press the power button to

resume.

nThe battery capacity may be low. Connect external power

to charge the

battery, or replace the battery with a fully charged one.

nThe battery contacts may be dirty. Turn off the computer, remove the

battery, and clean the contacts.

The speaker volume is too high or too low

nIncrease the volume by pressing FN+Escape; decrease the volume by

pressing FN+Enter.

The computer won’t turn on

nThe battery may not be installed properly, or it may not be fully

charged. Make sure a fully charged battery is properly installed.

nConnect external power to charge the battery if it is not charged.

nIf you are using the AC adapter , check the electrical outlet you are

using to make sure it is working properly.

nIf the GoBook Tablet PC does not turn on, restart the computer by

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holding down the Power Button for at least 10 seconds and then release

it.

nIf the Power Button does not work to reset the unit, press the Master

Reset Key on the back side of your GoBook Tablet PC.

The computer won’t turn off

nPress and hold the Power Button for at least 10 seconds.

The computer enters suspend mode too quickly

When there is no activity for a period of time, the computer turns off or

enters suspend mode. To extend this time, use the Power Management

program and increase the non-activity time to enter suspend.

The computer doesn’t automatically suspend

nCheck to make sure the COM ports are off. For example, exit any

application that uses COM ports.

nMake sure external power is not connected. Depending on power

settings, some systems will not suspend automatically when they are

connected to external power.

nMake sure the standby time is set properly in the Power Management

program.

The system date and time are incorrect

nReset the correct date and time by choosing the Date/Time icon from

Control Panel and making the appropriate changes.

I receive an “out of memory” error message

nToo many applications may be running at the same time. Close

applications you don’t need.

nIf you’re using desktop wallpaper, set wallpaper to None. To do this,

choose Display from Control Panel and make the appropriate change.

nMake sure you have enough space on your hard disk . Contact your

supervisor or your organization’s help desk for assistance.

nSet up a permanent swap file. Contact your supervisor or your

organization’s help desk for assistance.

Holding down the Power button to reset the computer doesn’t always work

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nTry resetting the computer again. If this doesn’t work, press the

Security key.

nAlternately, press the Master Reset Key on the back of the unit.

If none of these solutions work, remove all power, including the battery

pack, and allow the unit to remain idle for ten minutes. After ten

minutes, connect external power and retry.

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PC Cards

I can’t remove the PC card

nPress the ejector button located inside the PC card door on the side of

the computer. The button will pop out. Press the ejector button again

to eject the PC card. Slide the card out.

nIf the ejector button malfunctions when you press it, release the button

and then press it again.

Diskette Read Error

nAny card in the PC Card socket except for a properly formatted

memory card will cause this error since it is trying to read the PC

Card.

The system does not recognize the PC Card CD-ROM when it is inserted

into the PC Card socket

nThere is a delay of 10 to 15 seconds before the CD-ROM drive is

recognized.

nDrivers may not be installed. Contact your organization’

s help desk for

assistance.

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The computer locks up when I remove the PC card

nBefore you remove the card, select the PC card icon on the taskbar (in

the tray area near the clock in the lower right corner), and choose

“Stop [card name] card.”

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Pen/Digitizer Touch Panel

When I try to use the pen on my display, nothing happens

nIf you cannot select objects accurately with the pen, you may need to

recalibrate the digitizer touch panel.

To calibrate the digitizer touch panel

1. From the Start Menu, select Control Panel.

2. If you are in Classic View continue to step 3. If you are in Category

View select Printers and Other Hardware and continue to step 3.

3. Select Tablet and Pen Settings. Then tap the Settings tab.

4. Under the Calibration field choose the orientation you want to

calibrate, either Landscape or Portrait.

5. Tap on the Calibrate button.

6. After you have completed calibration by touching the crosshairs with

your digitizer pen, select OK to have the new settings take effect.

NOTE You need to recalibrate the screen for each orientation.

The display warps or pillows in high humidity

nThe computer remains functional; however, moving the computer to a

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more suitable environment will allow the display to recover.

The digitizer touch panel doesn't respond after a suspend

nThe digitizer touch panel needs a few seconds to work after a suspend.

Wait a moment and try again.

I cannot change the orientation

nYour screen resolution may be set to low.

To increase screen resolution

select the Control Panel from the Start Menu. Then select the Settings

page in Display Properties.

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FAQs

How do I calibrate the pen?

1. From the Start Menu, select Control Panel.

2. If you are in Classic View continue to step 3. If you are in Category

View select Printers and Other Hardware and continue to step 3.

3. Select Tablet and Pen Settings. Then tap the Settings tab.

4. Under the Calibration field choose the orientation you want to

calibrate, either Landscape or Portrait.

5. Tap on the Calibrate button.

6. After you have completed calibration by touching the cross-hairs with

your digitizer pen, select OK to have the new settings take effect.

How do I change the main battery?

1. Turn off the Tablet PC and remove external power .

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2. Turn the unit over and remove the cover screw with a Phillips

screwdriver.

3. Lift out the battery and replace it with a new battery.

4. Screw the cover on and press the power button .

How do I adjust the speaker volume?

You can change speaker volume with hot keys or via the volume icon in the

tray area of the Windows taskbar . FN+Escape increases volume and

FN+Enter decreases volume.

How do I clean the display screen?

To clean the display assembly, use the same cleaning solution and procedure

described earlier for the outside case. In some cases, you can use a small

amount of isopropyl alcohol to remove streaks or smears. Use a soft, clean

cloth to clean the display. Do not use paper products because they can

scratch the screen.

How do I change the display screen's brightness?

You can increase the display brightness by pressing FN+Rotate hot keys.

You can decrease the display brightness by pressing FN+Security.

How do I change the display orientation?

You can change between landscape and portrait orientation by pressing the rotate

hot key. You will need to calibrate the screen for each orientation. You can also

change the orientation via the input panel by tapping CTRL+ALT and then

selecting one of the arrow keys.

NOTE Some applications may not display properly in portrait orientation.

How long will the battery last?

The main Li-Ion battery lasts approximately 3 hours with normal use. You

can increase your runtime on battery power by using a second external

battery.

How do I optimize the GoBook Tablet PC for left handed use?

You can change the screen orientation 90°, 180°, or even 270°. See the

answer to "How do I change the display orientation?" above. You can also

change the hand strap on the back of the Tablet PC for the use that best

suits you. Additionally, you can select a left-handed preference by going to

the Control Panel and selecting Tablet and Pen Settings. Then check Left-

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handed under the Handedness option and under the Menu location.

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General Dynamics Itronix IX300AC775BT GoBook Tablet PC with PCS and Bluetooth User Manual

General Dynamics Itronix Corporation GoBook Tablet PC with PCS and Bluetooth Users Manual

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