Hisense Electric LCDF0050 LED LCD TV User Manual
Hisense Electric Co., Ltd. LED LCD TV
Contents
- 1. W9HLCDF0050_User Manual 1
- 2. W9HLCDF0050_User Manual 2
W9HLCDF0050_User Manual 1
Hisense ⢠Roku TV H4 Model Series User Manual This user manual contains all of the information that you need to set up, use, maintain and enjoy your TV. Hisense, and any and all other Hisense product names, logoâs, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders. Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address: Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. Š 2014 Hisense Company Ltd. All Rights Reserved. ) TM Hisense and associated logos where applicable are registered trademarks of Hisense Group in the United States and/or other countries. All other trademarks are property of their respective owners. Š 2013 Hisense USA, Corporation. All Rights Reserved. trademarks or registered trademarks of HDMI Licensing LLC. technology. FCC ID Number WiFi Module: TC2-N1002 The WiFi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority. WARNING Where the MAINS plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable. NOTE Yo u r H i s e n s e T V i s E N E R G Y STAR ÂŽ qualified in the âEnergy Savingâ mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e. TV Guide, Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the âEnergy Savingâ mode. NOTE: This equipment has been tested and found to comply with the limits for a class B digital Device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio Communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Energy Star FCC Statement The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. to constitute a risk of electric shock. The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the II 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Use only with cart, stand, tripod, bracket, or table specified by the m a n u f a c t u r e r, o r s o l d w i t h t h e apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. Apparatus should not be exposed to dripping or splashing, and objects filled with liquids, such as vases, should not be placed on the apparatus. III parts that could result in fire or electric shock. Never spill or spray any type of liquid into the unit. 19. If an outside antenna or cable system is connected to the unit, be sure the antenna or cable system is grounded to provide some protection against voltage surges and builtup static charges, Section 810 of the National Electrical Code, ANSI/NFPA 70, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. 20. When replacement parts are required, be sure the service technician uses replacement parts specified by the manufacturer or those that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards. 21. Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition. 17. Do not overload wall outlets and extension cords, as this can result in a risk of fire or electric shock. 18. Do not push objects through any openings in this unit, as they may touch dangerous voltage points or short out 16. An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them might be fatal. Important Safety Instructions The following symptoms are not signs of malfunction but technical limitation. Therefore we disclaim any responsibility for these symptoms. If a fixed (non-moving) pattern remains on the LCD Panel for long periods of time, the image can become permanently engrained in the LCD Panel and cause subtle but permanent ghost images. This type of damage is NOT COVERED BY YOUR WARRANTY. Never leave your LCD Panel on for long periods of time while it is displaying the following formats or images: Fixed Images, such as stock tickers, video game patterns, TV station logos, and websites. Special Formats that do not use the entire screen. For example, viewing letterbox style (16:9) media on a normal (4:3) display (black bars at top and bottom of screen); or viewing normal style (4:3) media on a widescreen (16:9) display (black bars on left and right sides of screen). Possible Adverse Effects on LCD Panel: Do not press hard or jolt the LCD panel. It may cause the LCD panel glass to break and injury may occur. If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation. If the liquid gets in your mouth, immediately gargle and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water. HOW TO HANDLE THE LCD PANEL: Condensation may also form during the summer if the unit is exposed to the breeze from an air conditioner. In such cases, change the location of the unit. Moisture will form in the operating section of the unit if the unit is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, unit's performance will be impaired. To prevent this, let the unit stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually. CONDENSATION: 22. When you connect the product to other equipment, turn off the power and unplug all of the equipment from the wall outlet. Failure to do so may cause an electric shock and serious personal injury. Read the owner's manual of the other equipment carefully and follow the instructions when making any connections. 23. Sudden high volume sound may cause hearing or speaker damage. When you use headphones, (if the unit is equipped with a headphone jack) keep the volume at a moderate level. If you use headphones continuously with high volume sound, it may cause hearing damage. IV Do not plug/unplug the AC cord when your hands are wet. This may cause electrical shock. When this unit is not used for a long time, (e.g., away on a trip) in the interest of safety, be sure to unplug it from the AC outlet. CAUTION Do not use with a voltage other than the power voltage specified. This could cause fire, electrical shock, or damage. Do not connect this unit to the power using any device other than the supplied AC cord. This could cause fire, electrical shock, or damage. WARNING 1. The power cord is attached to the TV at the factory. 2. Connect the AC cord into an AC outlet. TO USE AC POWER Power source The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed black (in the case of a dead pixel), blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects. Non-active pixels Your TV also contains material that can be recycled and reused. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance at www.eia.org to find a recycler in your area. End of life directives This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation. LCD Panels are manufactured using an extremely high level of precision technology, however sometimes parts of the screen may be missing picture elements or have luminous spots. This is not a sign of a malfunction. Do not install the LCD Panel near electronic equipment that produces electromagnetic waves. Some equipment placed too near this unit may cause interference. Effect on infrared devices - There may be interference while using infrared devices such as infrared cordless headphones. Declaration of Conformity Important Safety Instructions VI Button Descriptions ............................................................................................... 16 Important Safety Instructions .................................................................................. I I I - I V Adding Tiles ................................................................................................. 20 Adding Input Tiles ........................................................................................ 20 Connecting to a Wireless Network.............................................................................13 Using Your Remote Control Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Using the Options Menu ....................................................................................... 21 Removing Tiles ............................................................................................ 20 Moving Tiles................................................................................................. 20 Customizing the Home Screen Grid ................................................................. 20 Navigating the Home Screen Grid ................................................................... 19 Types of Tiles that Appear on the Home Screen Grid ...................................... 19 âConnectedâ Mode versus âUnconnectedâ Mode .................................................... 19 Overview.................................................................................................................... 19 Navigating the Home Screen Activate Your Roku Account .................................................................................. 18 Connect to the Internet ......................................................................................... 18 Choose a TV setup mode ..................................................................................... 18 Turning the TV âOnâ for the First Time.........................................................................18 First Time Guided Setup Virtual Search Keyboard ...................................................................................... 17 Virtual Keyboard ................................................................................................... 17 TV LED Status Indicator Lights ............................................................................. 17 Establishing an Internet Connection Connecting an Audio Receiver with a Digital Audio Cable. ....................................... 12 Connecting a PC with a VGA Cable .......................................................................... 11 Connecting a Headphone .......................................................................................... 11 Connecting an AV device with an HDMI cable .......................................................... 11 Connecting an Audio Visual (AV) device with a composite cable .............................. 10 Connecting an antenna, cable or satellite box .......................................................... 10 Connecting Devices to the TV Locating Ports and Buttons on Your TV .......................................................... 9 Installing a Wall Mount Bracket (not included) ............................................... 8 Installing the Stand ......................................................................................... 7 Lifting and Moving the TV ............................................................................... 7 Attaching a TV Stand or Wall Mount Bracket ...................................................... 6 Required Tools .................................................................................................... 5 Package Contents ................................................................................................. 5 Register Your TV to Receive Hisense News .............................................................. 5 TV LED Status Lights and Virtual Keyboards Your Hisense Roku Enhanced Remote ................................................................ 15 Child Safety ................................................................................................................I I Getting Started With Setting Up Your TV Putting Batteries in the Remote Control ............................................................... 15 Using your Hisense Roku TV Remote Control .................................................................... 15 Table of Contents FCC Statement ........................................................................................................... I Important Safety Instructions Table e of Contents Factory Reset..................................................................................................24 Third-Party Licenses.......................................................................................24 TV Shows ............................................................................................................. 21 News .................................................................................................................... 21 Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Quick Problem Solving Tips.................................................................................... 27-28 Quick Problem Solving Tips Locating the Model and Serial Numbers .......................................................................26 Receiving Software Updates .........................................................................................26 Software Updates and Product ID Numbers Advanced Settings .........................................................................................................25 Images throughout this user manual are for illustrative purposes only and may differ from the actual product. System .............................................................................................................. 24 Changing Your PIN ........................................................................................... 23 Resetting Parental Controls ............................................................................. 23 Turning Off Parental Controls.............................................................................23 Hiding the Movie, TV Shows and News Channels ............................................ 23 Parental controls (Turning it On)........................................................................ 23 Audio.................................................................................................................23 TV Inputs..........................................................................................................22 TV Picture Settings...........................................................................................22 Time..................................................................................................................22 Captions............................................................................................................22 Sound effects volume........................................................................................22 Screensaver.......................................................................................................22 Themes..............................................................................................................22 Network ............................................................................................................ 22 Settings ................................................................................................................. 22 Channel Store ....................................................................................................... 22 Customizing Advanced Settings for your TV System Update................................................................................................24 Movies .................................................................................................................. 21 Search .................................................................................................................. 22 System Restart................................................................................................24 Power...............................................................................................................24 About................................................................................................................24 Table of Contents Overview of the Roku Channels.............................................................................. 21 Overview of the Roku Channels General TV Settings.............................................................................................. 21 Table of Contents Figure 2. Product Support QR Code ⢠⢠Phillips screwdriver (not included) to attach the TV stand Wi-Fi device or Wireless router (not included) for Internet connectivity REQUIRED TOOLS AND DEVICES IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have removed all items that come with the TV. Your package in which you purchased this Hisense Roku TV contains the following items: ⢠Hisense ⢠Roku TV ⢠TV stand ⢠TV base ⢠Hisense Roku TV Quick Start Guide ⢠Important Safety Information and Warranty Card leaflet ⢠2 AAA batteries for the remote ⢠Power cord ⢠Hisense Roku TV Enhanced Remote Control ⢠8 Phillips screws (total): 4 (M5x12mm); 4 (ST4x16 mm) PACKAGE CONTENTS Figure 1. Product Registration QR Code You can also access the Product Registration or Support page by visiting www.hisense-usa.com/support or www.hisense-usa.com/support/productreg TV BACK 6&5(:6 0hPP BASE STAND a. Align the BASE STAND with the screw holes located on the bottom of the TV. b. Secure the BASE STAND to the TV with the four screws tightly. Carefully place your TV on a soft, cushioned, surface to prevent damage to the screen. Figure 4. Stand Installation steps Follow the steps and illustrations below to install the stand. Installing the Stand Because we value your business, we want to keep you in the know of âall things Hisenseâ. Using your mobile phone, scan the first QR code to register your TV and the second QR code to access the Support page. Depending on the make and model of your phone, you may need to download a QR code scanning application. BASE STAND COVER STAND COLUMN STAND COLUMN SCREWS 0hPP a. Secure the STAND COVER to the STAND COLUMN with 4 screws. b. Insert 2 (ST4) screws in the front and 2 (M5) screws in the back. SCREWS M5 x 12mm STAND COLUMN Secure the STAND COLUMN to the BASE with four screws. STAND COVER We recommend that at least 2 people are available to lift and transport the TV. Before moving or lifting the TV, disconnect the power cord and all cables. When holding the TV, face the screen away from you to avoid damage. Hold the top and bottom of the TV firmly. ⢠⢠⢠⢠Lifting and Moving the TV Getting Started With Setting Up Your TV Thank you for choosing this Hisense ⢠Roku TV. This User Manual provides information about the numerous features and easy-to-understand connect devices to your TV, attach the TV stand, complete the Guided Setup, configure your settings, stream content and much more. Register Your TV to Receive Hisense News Getting Started With Setting Up Your TV 2 Leave at least this much space around the set. 4 inches (10cm) Figure 5. Correct way to attach the TV stand Wall Wall Air circulation is blocked. Follow instructions provided with the Wall-Mount bracket. ⢠If you are not sure of your ability to complete the installation, contact a professional installer for assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly. ⢠The screws that we recommend are 9.5-11.5 mm in length when measured from the attaching surface of the TV rear cover. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. ⢠⢠⢠⢠⢠⢠⢠When you mount your TV on the wall or place it on furniture, maintain a distance of at least 4 inches between the TV and other objects (walls, cabinet sides, and so on) to ensure proper ventilation andd prevent the TV from overheating. Do not mount the TV at more then a 12 degree tilt. Do not use screws that differ from the length and diameter that we have recommended. Do not fasten the screws too firmly. This may damage the TV or cause it to fall, leading to personal injury. Hisense is not liable for these kinds of accidents. Be careful when you touch the TV. Some parts may be warm or hot. Do not place any type of fabric or papers underneath, on top of, or beside the TV. This can block ventilation and cause a fire. For detailed information about installing the wall mount bracket, see the third-party manufacturerâs instructions or contact a professional installer for assistance. Do not operate or handle the TV with wet hands Figure 6. Correct way to attach the wall mount bracket 4 inches (10cm) Leave at least this much space around the set. 4 inches (10cm) ⢠4 inches (10cm) 12 inches (30cm) Be sure to use the provider spacers between the TV and the bracket when attaching the mount. To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook 8 inches (6cm) 3 Correct way to attach the wall mount bracket ⢠⢠CAUTION 4 inches (10cm) 12 inches (30cm) Correct way to attach the TV stand Your TV can be mounted on a wall using a wall mount bracket (not supplied) that can be purchased separately. Before you begin the installation instructions provided by the wall mount manufacturer, we suggest that you do the following things: 1. Remove the TV stand if you already attached it. 2. Place the TV face down on a clean, safe and cushioned surface. 3. Place the spacers (not included) in the corresponding bracket holes. Installing a Wall Mount Bracket (not included) Button View AC power cord HDMI 3 HDMI 2 TV Bottom View Figure 8. Side, Bottom and Button View of the Hisense Roku TV USB DC 5V 0.5A(MAX) Locating Ports and Buttons on Your TV Locating Ports and Buttons on Your TV TV Side View Getting Started With Setting Up Your TV AV IN DIGITAL AUDIO OUT /AUDIO OUT Ant/Cable VIDEO HDMI 1(ARC) (not included) or (not included) VHF/UHF Antenna ANT OUT Cable EXTERNAL DEVICES Red(R) White(L) Yellow(Video) AV Cable (not included) A/V OUT Video White(L) Yellow(Video) Red(R) Figure 10. Connect an AV device with a composite cable VIDEO AV IN TV JACK Video Camera Satellite Receiver Set-top box DVD Player/Recorder VCR Satellite antenna cable EXTERNAL DEVICES 1. Use the audio and video cables to connect the composite video/audio jacks (of the external AV device) to the AV IN jacks of the TV. (Video = yellow, Audio Left = white, and Audio Right = red). 2. Plug the connected devices into the main socket before switching on the TV. 3. Select AV as the input source using the [INPUT] button. Connecting an Audio Visual (AV) device with a composite cable Figure 9. Connect an antenna to the TV ANT/CABLE TV JACK 1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If you are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided). 2. Connect the other end of the cable to the [ANT/CABLE IN ] jack on the side of the back panel. 3. Select TV as the input source using the [INPUT] button. TV JACK Set-top Box Figure 12. Connecting a headphone TV JACK Audio Cable (not included) 10 You can connect headphones or an analog sound bar to the [AUDIO OUT] jack on your set. While the headphone is connected, the sound from the built-in speakers will be disabled. Connecting a Headphone The HDMI connector provides video and audio signals. It is not necessary to connect an audio cable. NOTE Figure 11. Connect an AV device with an HDMI cable HDMI Cable (not included) DVD EXTERNAL DEVICES For instructions, please refer to the User Manual for the device. 1. Use an HDMI cable to connect the [HDMI] output jack of the AV device to the [HDMI] jack on the TV. 2. Plug the connected devices into the main socket before switching on the TV. 3. Select one of the HDMI sources as the input source using the [INPUT] button. This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video Recorder (PVR), DVD, Blu-Ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD player) require an HDMI signal to be set to Output in the settings of the device. This section provides the steps to connect various types of devices to the TV. HDMI Connecting an antenna, cable or satellite box Connecting an AV device with an HDMI cable Connecting Devices to Your TV Connecting Devices to the TV Connecting Devices to Your TV HDMI Audio Cable (not included) White(L) Red(R) Powerless Bass Speaker EXTERNAL DEVICES 11 1. Browse photos, music and movies by inserting your USB device into the [USB] port. 2. Select the Roku Media Player tile from the Home screen. Connecting a USB device to the USB port Figure 13. Connecting an audio receiver with a digital audio cable /AUDIO OUT DIGITAL AUDIO OUT TV JACKS Speaker 1. Use an audio cable to connect the digital [AUDIO IN] jack of the AV device to the digital [AUDIO OUT] jack of the TV. Another option is to use an RCA Y-cable (1/8â-stereo mini to L/R phono - not provided) to connect analog sound system to the [AUDIO OUT] jack of the TV. 2. Plug the connected devices into the main socket before switching on the TV. 3. Select the corresponding source on the audio receiver. Connecting an Audio Receiver with a Digital Audio Cable Connecting Devices to Your TV LAN Cable (not included) The LAN Port on the Wall ⢠⢠⢠⢠⢠⢠12 Button Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID. You must use the Hisense built-in Wireless LAN Adapter to use a wireless network because the TV does not support an external USB network adapter. To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the wireless network. Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP sharer is currently being used by another device nearby, this will result in interference and communication failure. If you apply a security system other than the systems listed below, it will not work with the TV. If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the Hisense TV will not support a connection in compliance with these Wi-Fi certification specifications. If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push NOTE Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not play smoothly. Figure 14. Connect the TV to a wireless network Wireless Adapter built-in the TV set Wireless Wi-Fi device or Wireless IP sharer This section shows how to establish a wireless Internet connection for your TV. Connecting to the Internet through a Wireless (Wi-Fi) Device Establishing an Internet Connection To open and lift off the battery cover, push the latch in the direction of the up arrow. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment. Close the battery cover. Figure 15. Hisense Roku Remote 13 Your Hisense Roku Enhanced Remote Do not expose the batteries to excessive heat (such as sunshine, fire or other sources). 3. 1. 2. Putting Batteries in the Remote Control NOTE The remote is infrared (IR) and controls all TV and streaming functionality. In order to ensure that there are no performance issues to control your TV, we recommend that you only use the Hisense Roku Enhanced Remote Control that came with the TV. Using Your Hisense Roku TV Enhanced Remote Control Using the Remote Control 14 Figure 16. Hisense Roku Remote Control button descriptions Hisense Roku Remote Control Button Descriptions Using the Remote Control 15 Figure 17. Virtual search keyboard screenshot The Virtual Search Keyboard enables you to search for movies, TV shows and other types of content by typing in a keyword. Virtual Search Keyboard To launch the keyboard, press the OK button on your remote and use the left/right/up/down navigation buttons to move your cursor. The Virtual Keyboard enables you to type in text fields as you navigate throughout different areas of your TV. To type a character using the remote control, you must be on a TV screen (for example, the Network channel) where you are prompted to type information. Virtual Keyboard TV LED action Off What this means The screen is communicating that the TV is on. Screensaver Off The screen is communicating that the TV is on. Off (no power) Off The TV does not have power. Off (active standby) Off The TV has power and is ready for you to enjoy. Starting up after it has been turned S l o w p u l s i n g b l i n k u n t i l i t h a s The TV is initializing. off completely started up On (you are receiving an update Slow pulsing blink until the update The TV is updating. from a USB) completes IR received from the remote Dims on and off once The TV is responding to what you have pressed on the remote. On (The TV is on but your Wi-Fi Patterned blink The TV has lost Wi-Fi connectivity. connection has disconnected) TV State On (you are viewing content) Table 1 provides a status description of the TV LED lights. TV LED Status Indicator Lights TV LED Status Lights and Virtual Keyboards 16 The Hisense Roku TV page appears and shows tiles for each of your TV inputs and apps that you have added to your Roku account. In addition, you will also see the full set of menu options. NOTE The code displayed on the screen is only valid for a limited amount of time. If it expires before you are able to enter it on the Roku website, then another one must be generated. 2. Create a Roku account. Once you have completed creating an account, a confirmation message displays on the screen of your Internetconnected device. The TV now takes a few moments to update the Home screen with the set of streaming content that you purchased. Once this has completed, a confirmation message displays on the TV screen and prompts you to start streaming. 1. From your mobile phone, tablet, laptop or other Internet-connected device, go to roku.com/link and then enter the code that displays. Activate your Roku Account The TV begins to search for local Wi-Fi networks and lists the networks it finds in order, from the strongest to the weakest signal. After an Internet connection is established, the TV will attempt to determine the time zone in which it is operating. If it is unable to, then you are prompted to manually choose your time zone. 1. Select Connect to the Internet. 2. Choose the Wi-Fi connection. NOTE I f you chose not to connect to the Internet and create a Roku account, then you will only see tiles for each of your inputs and a limited menu of options. Connect to the Internet 2. Press OK to start the guided setup. 3. Select Setup for home use or (if youâre a retailer that will set up the TV to display) Setup for store use. Figure 18. Hisense Roku TV Welcome Page To get started with the setup process: 1. Press the red [POWER] button on your remote to turn on your TV. After you power on the TV, a Startup page appears that displays a Power On image along with the Hisense and Roku logos. Next, the boot up splash page appears that displays a themed background and Welcome. Choose a mode from where you will use the TV The Guided Setup Wizard appears the first time you turn on the TV. It guides you step-by-step through the initial setup and configuration of your television. Turning the TV On for the First-Time First Time Guided Setup Movies TV Shows News Search Channel Store Settings ⢠⢠⢠⢠17 Physical TV input tiles: When you select a tile that represents a Physical TV input,a live video and audio feed displays. When you select an input tile, the TV switches to that particular input and displays the video full screen. TV tuner tile: If you select the TV tuner tile, (if available and not blocked by parental control) a live video and audio feed displays from the tunerâs current channel. Selecting the TV tuner tile displays the tunerâs current video feed full-screen, or if blocked by parental controls, displays a PIN entry overlay. You must enter the correct PIN to display the channelâs audio and video signal. App tiles: When you select an App tile (for example, PandoraÂŽ), the application launches. Channel Tiles: When you select a Channel Tile (for example, Hulu Plus⢠or Focusâ˘), the content for that particular channel launches. Types of Tiles that Appear on the Home Screen Grid You can still use the TV to view live broadcasts (not streaming content) without connecting it to the Internet and a Roku account; however, in order to maximize your TV viewing experience, we recommend that you connect to the Internet. In âUnconnectedâ mode, (that is when you have never connected your TV to the Internet and linked it to a Roku account), you will only see a limited menu of options (Home and Settings) and tiles for your TV inputs and Roku Media Player. In âConnectedâ mode, your TV will also automatically receive the latest software updates. If you do not want to use the Movies, TV Shows and News features, you can hide them by turning on the Parental controls setting. See the âParental Controlsâ section for instructions. ⢠⢠⢠⢠⢠⢠In âConnectedâ mode (that is when your TV is connected to the Internet and linked to a Roku account), the Home screen menu includes selections for: âConnectedâ Mode versus âUnconnectedâ Mode Figure 19. Home screen The Home button on your remote immediately returns you to the Home screen whether you are watching streaming TV, live TV or in any other area. 1. Go to the Channel Store. 2. Find and select the desired channel or application. 18 To add an App or Streaming Provider tile to the Home screen grid: Adding Apps/Streaming Provider Tiles The steps for you to add tiles varies based on whether you want to add streaming provider/app tiles or TV input tiles. Adding tiles To remove a tile: 1. Using the D-pad buttons on your remote, select the tile that you want to remove. 2. Press the STAR (*) button on the remote control. A pop-up window (that is labeled based on the name of the tile you have selected) displays. 3. Select Remove channel. A Confirm Channel Removal window displays 4. Select Remove. The tile is removed. You can remove any tile from the Home screen grid except for the offline Roku Media Player tile that appears if your TV has never been connected to the Internet or linked to a Roku account. Removing tiles A Hisense Roku TV Media Player menu displays. 3. Use the D-pad up/down buttons to select Move channel. 4. Press OK on your remote to select Move channel. The pop-up menu goes away and the Home screen grid reappears with the selected tile surrounded by a border that shows arrowheads pointing in all valid movement directions. 5. Use the D-pad arrow buttons to move the tile to the new location. As the tile moves, it displaces other tiles to make space for itself. 6. Press OK on your remote to assign the tile to its current location in the grid. 1. Using the D-pad buttons on your remote, select the tile that you want to move. 2. Press the STAR (*) button on the remote control. To move tiles on the grid: By default, TV input tiles are located at the top of the screen grid and app and streaming provider tiles are at the bottom. If you prefer a different layout, then you can move the tiles to suit your preference. Moving tiles There are several ways that you can customize the Home screen grid to suit your preference including moving tiles, removing tiles and adding tiles. Customizing the Home Screen Grid Use the remote control Directional pad (D-pad) to navigate the grid. From the Home screen menu, press the D-pad right to move into to the grid and then use the 4 D-pad directional buttons to move up, down, right or left. The tile that is highlighted is the one that you have selected. Press the OK button on your remote to launch it. The Back button takes you the previous selection and eventually to the Home screen. Navigating the Home Screen Grid The Hisense Roku TV Home screen is your starting point for you to view or listen to content. The menu is on the left and grid tiles are on the right. The grid tiles represent physical TV input tiles (HDMI 1, HDMI 2 HDMI 3, Composite), a TV tuner tile, app tiles that have been factory installed or added from the Channel Store and channel tiles (for example, Netflix, Crackle and so on) that represent streaming content providers. Navigating the Home Screen Overview of the Hisense Roku TV Home Screen Navigating the Home Screen Audio mode: This setting adjusts the sound quality output from your TV speakers. ⢠High treble: This option brightens high tones. ⢠Speech: This option is available to make the dialog clearer. ⢠Normal: This is great for everyday use. ⢠Music: This option is available if you are listening to music. ⢠Theater: This option is tuned for movies. ⢠Big Bass: This option enables you to hear a deeper base/boom. Sleep timer: This setting allows you to program your TV to turn off automatically within different time intervals. Closed captioning: This setting provides text on the screen that describe what the speakers are saying. It can be turned âOnâ or âOffâ and is for the hearing impaired. Various options are also available to customize the text style, text size, background color and more. 120 Hz: You can turn this setting âOnâ or âOffâ to affect the refresh rate (that is, the number of times per second moving imagesâ such as athletic or video games âon your TV screen is refreshed). ⢠⢠⢠19 Picture mode: This setting provides the following options: ⢠Eco save: This option enables you to save energy. ⢠Movie: This option is available if you are going to dim the lights to watch a movie. ⢠Normal: This option is great for general everyday viewing. ⢠Sports: This option enables you to maximize your viewing experience while watching sports. ⢠Vivid: This option is available if you want an intense and bright picture. ⢠Custom: This option enables you to personalize settings for one of your physical TV inputs. ⢠⢠TV brightness: This setting adjusts the brightness of the images on the TV screen. You can adjust the TV brightness from the following options: ⢠Darker: This option is available if you are viewing a darker picture in a dark room. ⢠Dark: This option is available if you want a slightly dimmer picture that saves energy. ⢠Normal: This option is for general everyday viewing. ⢠Bright: This option provides a slightly brighter picture that will be viewed in a light room. ⢠Brighter: This option makes pictures brighter for bright rooms. ⢠General TV Settings The menu of options that display will differ based on whether you are viewing a live TV broadcast from the TV tuner, video content from an HDMI input, video from the composite input or watching streaming video from a content provider. When the Options menu appears, selecting Advanced Picture Settings, displays the Advanced Settings menu. The Options feature is only available when you are viewing or listening to live TV content. To access the Options menu, press the Asterisk [ ] button on the remote control. Using the Options menu To automaticaly add an HDMI input tile to the Home screen grid: 1. Connect a device to any of the HDMI input ports. 2. Turn on the device. The input and TV tuner tiles appear at the topmost position in the Home screen grid. When possible, the TV will recognize that a device has been connected to the port and add the HDMI tile to the beginning of the Home screen. The system will also identify the device type and automatically change the default tile label to a device name that is more user-friendly. To manually add an Input tile to the Home screen grid: 1. Go to Settings > TV Inputs. 2. Select the input you want to add. 3. Set up the input. By default, tiles for your TV inputs and tuner appear in the Home screen grid. You can always remove them and add them back to the grid manually or automatically. Adding Input Tiles The channel/application is added to the end of the Home screen grid. 3. Add the channel/application and select any other options to complete the addition. Navigating the Home Screen 20 To view the library, select TV Shows and press the OK button on your remote. Posters for the TV shows appear to the right. The TV Shows channel contains a library of numerous TV show titles from different genres and categories. TV Shows A synopsis of the movie appears along with a menu of options from which to choose. You can select âWatch trailer, Add to watchlist, or a rental amount. Figure 21. Movies channel The price of the movie, rating information and length appears. If you want to view the trailer for the movie, press OK on your remote. You can find out more information about a particular title when you navigate to the posters that appear on the right side of the screen. Using the D-pad on your remote, click on a poster to select it. The Movies channel contains a library of numerous titles from various genres. To view the library, select Movies and press the OK button on your remote. Movies Figure 20. Home screen The Home screen menu contains âchannelsâ (Movies, TV Shows, Music, News) for you to select from for your entertainment or settings preferences. Overview of the Menu Channels Menu Channels Figure 23. Search channel 21 To access the virtual search keyboard, from the Home screen, select Search and use the D-pad on your remote to place your cursor in the text field. Once you have placed the cursor in the text field, begin typing. The Search channel enables you to search for a movie, TV show, Actor, Channel or Game across multiple channels. Search Still images and headlines for the News programs appear to the right of the screen. You can find out more information (such as the duration of the news program) when you select the still image. Press OK on your remote to view that particular news program. press the OK button on your remote. The News channel contains a library of News programs in different categories. To view the library, select News and News Figure 22. TV Shows channel The rating, number of episodes and lead actors appears. To read a synopsis of the show, press OK on your remote. You can also select the Season of the show. You can find out more information about a particular title when you navigate to the posters that appear on the right side of the screen. Using the D-pad on your remote, click on a poster to select it. Menu Channels 22 When you turn the TV âOffâ and back âOnâ, the Sleep Timer becomes disabled. Select the Time setting when you want to set your TV to turn off automatically within a certain time interval from the menu options (30 minutes, 1 hour, and so on). You can also set the time (based on your location) from this setting. Time Select the Captions setting when you want to change the mode to âOff or âOnâ. You can also make other changes from the menu of options. Captions Select this option to adjust the volume for sound effects. Sound effects volume Select the Screensaver to display when the TV is not in use and choose the type of clock that you want to appear on the screen. Screensaver Select Themes to configure the background for your Welcome page that appears when you turn on the TV. Themes Select Network to set up a Wi-Fi connection, view the status of your connection and other details (for example, IP address, Signal strength and so on). Setting Options Network The Settings channel enables you to customize settings that only pertain to the TV. Settings Figure 24. Channel Store Posters (or icons) for each channel display. When you select a poster, pricing, ratings and other information appear. The Channel Store consists of 1000+ entertainment channels of various categories.that are free or fee-based. To access the Channel Store, from the Home menu, select Channel Store and navigate to the right to bring up library of categories in which to choose. Channel Store Menu Channels 23 To hide the Movies & TV Shows or News channels from the Home screen: 1. Turn on Parental Controls. 2. Tab over to Home Screen. 3. Select either Hide âMovies & TV Showsâ or Hide âNews.â 4. Tab down to TV Tuner. A menu of ratings options and descriptions (TV ratings, Movie ratings, Block all unrated programs) appears to the right side of the screen. 5. Select the ratings option that you want to set controls. Hiding the Movies, TV Shows and News channels. Figure 25. Parental Controls To turn âOnâ Parental Controls: 1. From the Home screen navigate to the Settings channel. 2. Select Parental Controls. A virtual number key pad appears to the right of the menu. 3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password. 4. Confirm the password that you have created by entering it again and select OK. A confirmation message appears that states your PIN has been saved. 5. Choose the type of content that you want to block by navigating to TV ratings, Movie ratings, or Block all unrated programs and making your selections. Turning ON Parental Controls From this menu, you can also block TV tuner programs based on TV and movie ratings. Select the Parental Controls feature when you want to prevent children from viewing inappropriate content. To use this feature, enter a 4-digit PIN. Once you have changed your PIN, you can show or hide the Movies, TV shows and News items from the main menu on the Home screen. Parental controls Select Audio when you want to turn TV speakers âOnâ or âOffâ, change the menu volume, audio mode or send audio from the TV back to your home theater receiver. Audio Select TV Inputs when you want to remove or rename a TV input. TV Inputs Select TV Picture Settings when you want to set the overall brightness for the TV. TV Picture Settings Menu Channels Read information about the third party license. Third party licenses Reset your TV settings or your entire TV configuration. Factory reset Manually check for software and channel updates. System update Turn the TV âOffâ and then âOnâ again. System restart 24 When you navigate to the right, a submenu of options appears to configure your power settings. By default, the After 15 minutes of no signal setting is enabled. This means that the TV will go into âStandbyâ mode if no signal is detected for more then 15 minutes. Set your TV to automatically turn off under certain conditions (such as after 15 minutes of no signal or 4 hours of no interaction). Power: View general information about your Hisense Roku TV such as the model number, software version, IP address and other details. About The System feature provides access for you to view information about your TV, customize your power settings and check for updates manually. System To change your PIN for Parental Controls: 1. From the Home screen go to Settings > Parental controls. 2. Enter your PIN and press OK. A submenu of options (TV tuner, Change PIN and Reset parental controls) appears on the right of the screen. 3. Select Change PIN. 4. Enter your new 4-digit PIN twice. A confirmation message appears that states your new PIN has been saved. 5. Select OK. Changing Your PIN To reset parental controls: 1. From the Home screen, navigate to the Settings channel. 2. Select Parental controls 3. Enter your PIN. A submenu of options (TV tuner, Change PIN and Reset parental controls) appears on the right of the screen. 4. Select Reset parental controls. 5. Press the Play/Pause button your remote 3 times to erase all parental control settings, including the PIN. Resetting Parental controls To turn âOffâ Parental Controls: 1. From the Home screen, navigate to the Settings channel. 2. Select Parental Controls. A virtual number key pad appears to the right of the menu. 3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password. 4. Confirm the password that you have created by entering it again and select OK. A confirmation message appears. Turning âOffâ Parental Controls Menu Channels Cool: This option creates a slight bluish color and is best for bright rooms. Normal: This option is the default setting and does not cause any color change is best for general viewing. Warm: This option creates a slight reddish color and is best for dark rooms. ⢠⢠⢠⢠⢠⢠25 Direct: Choose this option if you want to maintain the aspect ratio of the original picture and see every pixel on the screen. Normal: This option maintains the aspect ratio of the original picture. Stretch: This option stretches the picture horizontally. Zoom: This option maintains the aspect ratio of the original picture by zooming into the picture without stretching it. Auto: This is the default factory setting that automatically detects and shows the best image size for the picture. Reset picture settings: This is available if you want to reset all of your settings. Picture size: This setting provides the following options: ⢠⢠⢠Color temperature: This setting provides the following options: Tint: This setting adjusts the color balance from green to red to obtain accurate skin tones in the picture. Color: This setting adjusts the intensity of the color in the picture. Sharpness: This setting adjusts how sharp or soft the edges of objects in the picture appear. Contrast: This setting adjusts the level of light areas of the picture. Brightness: This setting adjusts the dark level of black areas of the picture. 26 To locate the serial number for your TV, look in one or all of the following places: ⢠The side or front of the box in which the TV was purchased ⢠The side of the TV monitor towards the bottom Figure 26. Model and Serial Number locations All Hisense products have a model and serial number. To locate the model number for your Hisense Roku TV look in one or all of the following places: ⢠The side or front of the box in which the TV was purchased ⢠The back of the TV monitor towards the center Locating the Model and Serial Numbers To check for updates manually: 1. From the Home screen go to Settings > System > System Update. 2. Select Check Now. The TV system begins to check for a new update and generates a confirmation message if you have the latest update. The Hisense Roku TV checks for software and channel updates automatically once per day. You can also manually check for updates. Automatic Updates CAUTION Do not unplug or turn off the TV during a software update. It can result in an incomplete update and cause damage to the TV. Backlight: This setting adjusts the overall brightness of the screen. Receiving Software Updates You can access the Advanced Settings menu from the Options menu. The options that appear in the Advanced Settings menu are based on the input you have selected. Software Updates and Locating TV ID Numbers ADVANCED PICTURE SETTINGS Customized Advanced Picture Settings REMOTE CONTROL ISSUES Your remote control is not working SOUND OR PICTURE ISSUES You do not hear any sound or see a picture 27 28 POSSIBLE SOLUTIONS ăť Try moving closer to the TV. ăť Make sure that the batteries are working and inserted properly. ăť Make sure nothing is blocking the front of your TV. ăť ! each time you press a button, then the problem is not with the remote. Customers that are located in Canada should call 1-855-344-7367. Customers that are located in Canada should call 1-855-344-7367. POSSIBLE SOLUTIONS ăť Check if the power cord is plugged into a powered AC outlet. ăť A power switch on the TV must be turned on. Press the Power [ ] button on the remote control to activate the unit from Standby. ăť Check to see if the LED light is either red or blue. If it is on, then there is power to the TV. You have connected an external source to your TV and ăť Check for the correct output connection on the do not see a picture and/or hear sound external source and for the correct input connection on the TV. ăť Make sure you have made the correct selection for the input mode for the incoming signal When you turn on your TV, there is a delay for a few ăť This is normal. If you have already set up your TV, seconds before the picture appears it is initializing and searching for previous setting information. You see a normal picture but do not hear any sound ăť Check the volume settings. ăť Check if âMuteâ mode is set to âOn You hear sound but do not see a picture or it is in black ăť and white from the AC outlet and replug it after 60 seconds. ăť Check that the Color is set to 50 or higher. ăť Try different TV channels. Your sound and picture is distorted or appears wavy ăť An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move them farther away from the TV. ăť Insert the power plug of the TV set into another power outlet. Your sound and picture is blurry or cuts out ăť If you are using an external antenna, check the direction, position and connection of it. ăť tune the channel. CONNECTIVITY ISSUES POSSIBLE SOLUTIONS You can not connect to my wireless home network during ăť If you are getting 3 or more signal-strength bars the guided setup above your wireless network, change the location of your TV or adjust the wireless router. ăť Make sure there are no obstructions (for example, cement walls) between your TV and the wireless router. ăť Make sure you have selected the correct wireless router on the Choose wireless network screen. ăť If your network is secured (passwords are case sensitive) make sure that you entered the correct password. ăť If you have turned off SSID broadcasting on your wireless router, you can add your network by selecting Add network from the Select wireless network screen ăť If security is enabled on your network, temporarily disable it on your router and try connecting again When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST. Quick Problem-Solving Tips (continued) Quick Problem-Solving Tips When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST. Quick Problem-Solving Tips Quick Problem-Solving Tips
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