Motorola Mobility T56HS1 Portable Cellular/ PCS CDMA Transceiver with BT User Manual Q 9m UG

Motorola Mobility LLC Portable Cellular/ PCS CDMA Transceiver with BT Q 9m UG

Contents

Exhibit 8 Users Manual

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Document ID812940
Application ID9BMLE+rn4614bxDHYXk+QQ==
Document DescriptionExhibit 8 Users Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize229.09kB (2863589 bits)
Date Submitted2007-07-06 00:00:00
Date Available2007-08-20 00:00:00
Creation Date2006-12-13 13:26:15
Producing SoftwareAcrobat Distiller 8.0.0 (Windows)
Document Lastmod2007-06-28 09:06:46
Document TitleQ.9m.UG.fm
Document CreatorFrameMaker 7.2
Document Author: rqg634

APPLICANT: MOTOROLA,INC.
FCC ID: IHDT56HS1
INSTRUCTION MANUAL
A preliminary draft of the User’s Manual follows this page.
The text on the following three pages will be added to the user manual.
EXHIBIT 8
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the
government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
SAR Data
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use at
the ear is 1.28 W/kg, and when worn on the body, as described in
this user guide, is 1.29 W/kg.2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations in
measurements.
2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
SAR Data
MOTO
User’s Guide
9m
HELLOMOTO
Thanks for purchasing the MOTO Q™ 9m wireless phone! It's a phone with a distinct
edge—personalization, music, videos, and e-mail—all in a streamlined, intelligent,
must-have device.
Anytime Entertainment – Can't live without your favorite movies or music? Purchase V CAST
music or videos. Transfer video and music files from your computer to your phone and instantly a
media library is available anytime.
Freedom from Wires – Your life just got a little less wired. With Bluetooth™ wireless technology,
streaming video and wireless stereo sound is now a reality.
Work Remotely – Tired of being connected to your desk or computer? With Windows Mobile,
now you can keep on top of work e-mail and edit Microsoft Office® documents from wherever
you are in the world.
Help & QuickStart Tour – On-phone help is available anytime. Just press Start > V Help
and Quickstart.
Here’s a quick anatomy lesson.
Navigation Key
Navigate menus.
Left Soft Key
Send Key
Make & answer
calls.
Home Key
Hold to open a
quick list of options.
Alt Key
Center Select Key
Select menu items.
Right Soft Key
Thumb Wheel
Press to select
items.
Power/End Key
Back Keys
Back Key
Speakerphone/
Voice Recognition
Key
Enter Key
Caps Key
Microphone
Messaging Key
Multimedia Key
Press to open messaging.
Camera Lens
Storage Card Slot
Insert MiniSD
memory card
Camera Flash
Battery Door
Release
USB Port
Charge battery and
connect phone
accessories
Speakers
To avoid damaging your phone, carry it in an approved protective sleeve or case rather than a
pocket, purse, or bag.
From the home screen, press Start to open the main menu.
Mutimedia Home Screen
Menu Screen
1x
No.9 (Scherzo) Ludwig van
08
41
AM
19
APR
07
Start
g 9 c @
Press and release
the Power/End Key
(O) to turn on your
phone.
Press the Start key
(left soft key) to open
the main menu.
Contacts
x u ( C
Press up, down, left,
or right on the the
Navigation Key (S)
to highlight a menu
feature.
Press the
Center Select Key
(s)) to select
the highlighted
feature.
Note: To open the regular home screen, press
and hold the multimedia key (see page 2).
To change your home screen shortcuts and main menu appearance, see page 34.
For help while using your phone, press Start > 1 Help and QuickStart to open the in-device help. Also
see the MOTO Q 9m Support Web site at http://www.motorola.com/support/q9m.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Microsoft, Windows and Windows Me are registered
trademarks of Microsoft Corporation; and Windows XP is a
trademark of Microsoft Corporation.
© Motorola, Inc., 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual Number: 6809513A32-O
contents
start menu . . . . . . . . . . . . 8
use and care. . . . . . . . . . . 9
essentials . . . . . . . . . . . . 10
about this guide. . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 13
make a call. . . . . . . . . . 13
answer a call . . . . . . . . 13
store a phone number . 14
call a stored number . . 14
see your phone
number . . . . . . . . . . . . 15
tips & tricks . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
text entry. . . . . . . . . . . 22
volume. . . . . . . . . . . . . 24
contents
handsfree speaker. . . .
lock & unlock phone . .
storage card. . . . . . . . .
flight mode . . . . . . . . .
file manager. . . . . . . . .
task manager. . . . . . . .
customize. . . . . . . . . . . .
profiles. . . . . . . . . . . . .
home screen . . . . . . . .
home screen
shortcuts . . . . . . . . . . .
start menu. . . . . . . . . .
time & date . . . . . . . . .
backlight . . . . . . . . . . .
answer options . . . . . .
third-party
applications . . . . . . . . .
25
25
26
27
28
28
30
30
32
34
35
36
37
37
38
calls. . . . . . . . . . . . . . . . .
turn off a call alert . . . .
recent calls . . . . . . . . .
redial . . . . . . . . . . . . . .
view missed calls . . . .
caller ID . . . . . . . . . . . .
emergency calls . . . . .
international calls. . . . .
speed dial . . . . . . . . . .
voicemail . . . . . . . . . . .
three-way calling . . . . .
messages . . . . . . . . . . . .
set up personal e-mail
(such as Yahoo or
Gmail) . . . . . . . . . . . . .
set up MSN or Hotmail
e-mail. . . . . . . . . . . . . .
39
39
39
40
41
41
42
42
42
44
45
46
46
47
set up corporate
e-mail . . . . . . . . . . . . .
synchronize. . . . . . . . .
receive & read
messages. . . . . . . . . .
send a message . . . . .
global address lookup.
messaging shortcuts .
messaging quick
reference . . . . . . . . . .
connections . . . . . . . . .
Bluetooth® wireless .
modem-link. . . . . . . . .
Web browser . . . . . . .
entertainment. . . . . . . .
get & play V CAST
music . . . . . . . . . . . . .
music & media player.
download & copy
media files . . . . . . . . .
take & send a photo . .
48
49
53
55
56
57
57
65
65
70
73
76
76
78
80
83
record & play video
clips . . . . . . . . . . . . . . 86
other features . . . . . . . . 90
advanced calling . . . . . 90
contacts . . . . . . . . . . . 91
personalizing. . . . . . . . 93
call times . . . . . . . . . . 96
network connections . 97
personal organizer . . . 98
security. . . . . . . . . . . . 101
phone information . . 102
fun & games. . . . . . . 103
service & repair. . . . . . 106
SAR Data. . . . . . . . . . . 107
Microsoft License . . . . 109
Safety Information . . . 116
Industry Canada
Notice . . . . . . . . . . . . . 121
FCC Notice . . . . . . . . . 122
Warranty . . . . . . . . . . . 123
Hearing Aids . . . . . . . .
WHO Information . . . .
Registration . . . . . . . .
Export Law . . . . . . . . .
Recycling . . . . . . . . . . .
Perchlorate Label . . . .
Driving Safety . . . . . . .
index . . . . . . . . . . . . . .
contents
127
128
128
129
129
130
131
133
start menu
To open the menu from the home screen,
press Start (left soft key). These menu
items can appear in grid or circular view.
Web
Pictures & Videos
Windows Media
Get Applications
Wireless Sync
Settings
• Phone
• Sounds
• Profiles
• Home Screen
• Clock & Alarm
• Connections
• Security
• Remove Programs
• Power Management
• Accessibility
• Regional Settings
• Owner Information
• Text Input Settings
• About
• Error Reporting
• TTY Settings
• Unread Message Alert
start menu
Å
Bluetooth
V CAST Music
Messaging
• Text Messages
• E-mail
• MMS
Personalize My Q
Games
File Manager
Calendar
Documents To Go
ActiveSync
Call History
Camera
Contacts
Help and QuickStart
Keypad Lock
Ä
Media Center
Messenger
Speed Dial
Tasks
Voice Notes
Voice Recognition
Windows Live
Accessories
Debug Apps
System Tools
To change your home screen appearance,
shortcuts, and main menu appearance, see
page 32.
To select menu items, scroll to the icon and
press the center select key (s).
In the circular view, select More (&) to see
more features.
Use and Care
use and care
To care for your Motorola phone, please keep it away from:
liquids of any kind
dust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture.
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below -10°C/14°F or
above 45°C/113°F.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
microwaves
the ground
Don’t try to dry your phone in a microwave
oven.
Don’t drop your phone.
use and care
essentials
CAUTION: Before using the phone for the
first time, read the Important Safety and
Legal Information included in the
gray-edged pages at the back of this guide.
032259o
battery
battery installation
about this guide
symbols
This means a feature is network or
subscription dependent and may
not be available in all areas. Contact
your service provider for more
information.
This means a feature requires an
optional accessory.
10
essentials
battery charging
New batteries are
not fully charged.
Plug the battery
charger into your
phone and an
electrical outlet. It
might take several
seconds to start
charging. When
finished, your
phone displays a full
battery icon J.
Tip: Relax, you can’t overcharge your battery.
It will perform best after you fully charge and
discharge it a few times.
drained batteries. Some USB ports charge
faster than others.
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
• Always use Motorola
Original batteries and
chargers. The warranty does
not cover damage caused by
non-Motorola batteries and/
or chargers.
• New batteries or batteries stored for a
long time may take more time
to charge.
Unless your battery is completely drained, you
can also charge your battery by using a
USB cable plugged into a computer. Use a
wall charger or car charger for completely
essentials
11
• When charging your battery, keep it
near room temperature.
When storing your battery, keep it
uncharged in a cool, dark, dry place.
• Never expose batteries to
temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your
phone with you when you leave
your vehicle.
• It is normal for batteries to gradually
wear down and require longer charging
times. If you notice a change in your
battery life, it is probably time to buy a
new battery.
032375o
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries in a fire
because they may explode.
12
essentials
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in this guide.
conserve battery charge
Using certain features can quickly deplete
your battery’s charge. These features can
include downloading music, using the
camera, replaying video clips, and using
Bluetooth® wireless connections.
You can conserve your battery’s charge by
doing the following:
• Adjust the backlight to turn off more
quickly (see page 37).
• Turn off Bluetooth power when you are
not using it (see page 65).
turn it on & off
make a call
To turn on your
phone, press and
release the Power/End
key (O). If prompted,
enter your four-digit
unlock code (the last
four digits of your
phone number).
From the home screen, enter a phone
number and press the Send key (N) to make
a call.
Tip: If your phone does
not turn on, take your
battery out, put it back in, and try again.
To turn off your phone, press and hold the
Power/End key (O) for three seconds, then
release it.
To voice dial, see page 90.
answer a call
When your phone rings and/or vibrates, press
the Send key (N) to answer. To “hang up,”
press the Power/End key (O).
• If you are busy when a call comes in,
press the right soft key (+) (Ignore) to
send the call directly to voicemail.
• To put a call on hold, press the Send
key (N). To return to the call, either
press the Send key (N) again or press
the right soft key (+) (Unhold).
essentials
13
• If you are on a call and another call
comes in, you can send the new call to
voicemail by pressing the right soft key
(+) (Ignore) or answer the new call and
put the current call on hold by pressing
the Send key (N). Press either the
Send key (N) or the left soft key (-)
(Swap) to switch between the two calls.
store a phone number
You can store a phone number in Contacts:
1 Enter a phone number in the home screen
and press the left soft key (-) (Save).
2 Select  by pressing the
center select key (s).
3 Enter a name and other details for the
phone number and press the left soft key
(-) (Save) to store the number.
14
essentials
Tip: While entering the number, you can tell
your phone to pause and then dial more digits
(for example, for a voicemail password or
PIN). Press press the right soft key (+)
(Menu) and scroll to Insert Pause to insert a
2-second pause (shows as a p) or scroll to
Insert Wait to tell your phone to prompt you
before dialing the remaining digits (shows as
a w).
Tip: If you get a call from someone who isn't
in your contacts, you can add them to your
contacts from Call History by pressing the left
soft key (-) (Save).
call a stored number
1 From the home screen, press the right
soft key (+) (Contacts) to open Contacts.
2 Scroll to the number and press the center
select key (s).
3 Press the Send key (N) to call the entry.
Tip: If you stored more than one number for a
contact, select the contact to see the other
numbers. To dial a number, scroll to it and
press the Send key (N).
4 Scroll to Call Options and press the center
select key (s).
5 Scroll to Phone number to view your phone
number.
see your phone number
To view your phone number:
1 From the home screen, press the left soft
key (-) (Start).
2 Press down on the navigation key (S) to
scroll Settings and press the center select
key (s).
3 Select Phone and press the center select
key (s).
essentials
15
tips & tricks
From the home screen (page 17), you can
use the following shortcuts:
To...
view recent
calls
switch to
regular
home
screen view
use
shortcut
icons
16
Do this...
Press the Send key (N).
Press and hold the
multimedia key (?). From
the regular home screen
view, you can appointments,
profiles, etc.
Icons for features appear
across the top of the regular
home screen. Use the
navigation keys to select
them or customize them
(see page 34).
tips & tricks
To...
lock phone
Do this...
Be sure you know your
password, then press the
home key (X) and the
space bar.
access
Access messaging features
messaging by pressing the messaging
key ( ). When you are in a
message, press and hold 0
for shortcuts.
change
Press and hold the home key
flight mode (X) to open the quick list,
select the Wireless Manager
to turn off Bluetooth and
phone networking for flight
safety.
basics
See page 2 for a basic phone diagram.
display
The multimedia home screen appears when
you turn on the phone.
1x
To select a control, highlight it and then press
the center select key (s).
multimedia home screen controls
skip back to previous file—After
the first two seconds of file, select
the rewind icon (x).
No.9 (Scherzo) Ludwig van
08
41
AM
return to file beginning—Within
the first two seconds of song,
select the rewind icon (x).
19
APR
07
Start
Contacts
The thumb wheel is the quickest way to
navigate this screen, but you can also use the
navigation key (S).
rewind—Highlight the rewind icon
(x), then press and hold the
center select key (s).
pause/play—Select the pause/play
icon (y) once to play. Select it
again to pause.
basics
17
multimedia home screen controls
skip to the next file—Select the
forward icon (z).
TBD
fast forward—Highlight the
forward icon (z), then press and
hold the center select key (s).
shuffle—Select this icon to shuffle
all the items that you are playing.
repeat—Select this icon to repeat
all the items that you are playing.
library—Select either the video &
music ( ) or pictures ( ) icon and
then select this icon to view the
libraries for either types of files.
When you are finished, press the
back key (D).
18
basics
multimedia home screen controls
full screen mode—Select this icon
to view your video or picture in full
screen. Press any key to return to
regular viewing mode.
video & music files—Select this
icon and scroll through video and
music files by pressing left or right
on the navigation key (S). To
select a file, press the center select
key (s).
picture files—Select this icon and
scroll through picture files by
pressing left or right on the
navigation key (S). To select a file,
press the center select key (s).
Note: After you select pictures, you
can use the play/pause, rewind, and
forward keys to view a slideshow of
your pictures.
multimedia home screen controls
camera—Select this icon to open
the camera in full screen mode.
Press the center select key (s) to
take a picture or press the left soft
key (-) or right soft key (+) to
view camera options (see page 85).
V CAST Music—Select this
icon to browse and purchase
V CAST music. (You must be
in EVDO coverage area. Additional
service charges may apply.)
volume—Select this icon and then
À
use the thumb wheel or
navigation key (S) to adjust the
level. When finished, press the
center select key (s).
Press and hold the multimedia key (see
page 2 for key location) to toggle the home
screen to the regular home screen view. You
can customize this screen in a variety of ways
(see page 32).
Home Service
Text Messages (0)
No upcoming appointments.
12:00 PM
12/31/07
Profile: Normal
Start
Contacts
Press the navigation key (S) up, down, left,
or right to scroll to basic menu items or text in
Note: Press the space bar to
quickly mute the volume.
basics
19
the home screen. Press the home key (X) to
return to the home screen.
Navigation
& Center
Select Key
Left Soft Key
Right Soft Key
Power/
End
Key
Send Key
Home Key
Undo/Back Key
Status indicators can appear at the top of the
home screen:
20
Voicemail Indicator –
Shows when you have new
voicemail.
Message Indicator – Shows
when you receive new e-mail
or text messages.
basics
Ó
Ô
Roam Indicator – Shows G
when your phone is seeking
or using a network outside
your home network. :
EVDO indicator shows when phone
is in EVDO coverage area
(necessary for V CAST services). 1X
indicator shows when phone is in
1x-RTT coverage area. The number
of bars show the strength of each
signal.
Bluetooth™ Indicator – Shows
when Bluetooth power is on.
Bluetooth Pairing Indicator –
Shows when your phone is paired
with another Bluetooth device.
Bluetooth Handsfree
Indicator – Shows when
your phone is connected to a
Bluetooth handsfree device.
Õ
Stereo Bluetooth Headset
Indicator – Shows when
your phone is connected to a
stereo Bluetooth headset.
Call Forward Indicator – Shows
when call forwarding is on.
Active Line Indicator –
Indicates whether line H or I
is active.
Profile Indicator – Shows when
your ring style is set to Silent (Q) or
Vibrate (<). No indicator appears
when the ring style profile is Normal,
Outdoor, or Automatic.
Note: A % appears when the
speakerphone is on (see page 25).
Ò
Ù
Battery Level Indicator – Vertical
bars show the battery charge level.
Recharge the battery when your
phone shows one or two bars.
Charging Indicator – Shows
when the USB charger is
connected to the phone and
charging.
Signal Strength Indicator –
Vertical bars show the
strength of the network
connection. You can’t make or
receive calls when no vertical
bars appear.
Headset Indicator – Shows
when you have a 2.5mm
headset connected.
basics
21
Ö
Ú
Memory Card Indicator –
Shows when you have a
removeable memory card
inserted.
TTY Indicator – Shows when TTY
mode is on (see page 90).
text entry
You can enter text and numbers using the
keypad. When you select a field that requires
text or numbers, the phone automatically
selects the appropriate entry mode. The
default mode is Abc (tap mode, first character
of a sentence in uppercase).
22
basics
An indicator at the top right of the display
shows the current entry mode.
Press the Alt key to
switch entry modes.
Flashing
cursor
shows
where
you are
typing.
Text Messages
To:
Abc
0/160
Send
Menu
Press the Alt key
(b) in a text entry
screen to select an
entry mode:
entry modes
i Enter the letter on a key (such as q).
à Press the Alt key (b) once to enter
the small symbol or number on the
next key pressed (such as !), then
return to the previous entry mode.
Ä Press the Alt key (b) twice to enter
the small symbols and numbers on
the keys until you move to a new field.
text entry
delete
start a
new line
Press the back key (w).
Press the enter key (j).
text entry
enter
capital
letters
enter
symbols,
etc.
Press the shift key (k).
Press it once for just the next
letter or twice for all letters.
Press the Alt key (b) and
then the shift key (k).
text prediction
As you enter letters, your phone might try to
predict the word. For instance, when you
enter “prog,” it might predict “program.”
To select a prediction, press down on the
navigation key (S) to highlight your selection
and then press the center select key (s). To
enter a space after your characters instead of
using the predicted text, press the space bar.
basics
23
To turn off text prediction:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Text Input Settings and press the
center select key (s).
4 Uncheck Suggest words when typing, and press
the left soft key (-) (Done).
Tip: While entering the number, you can tell
your phone to pause and then dial more digits
(for example, for a voicemail password or
PIN). Press press the right soft key (+)
(Menu) and scroll to Insert Pause to insert a
2-second pause (shows as a p) or scroll to
Insert Wait to tell your phone to prompt you
before dialing the remaining digits (shows as
a w).
24
basics
volume
To set the earpiece volume,
press and hold the thumb
wheel. Your phone uses
this same volume setting
for its speaker or a
headset.
• Want to change
profiles? On the
home screen, scroll
to and select Profile. Choose from
Normal, Silent, and others.
• Want to turn off a sound? Press press
the left soft key (-) (Start). Scroll to
Settings, then Sounds, and select None.
Tip: You can eliminate the ringer volume
instantly when an incoming call comes
in—just use the thumb wheel to turn the
ringer off.
handsfree speaker
lock & unlock phone
Note: The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the
laws and regulations on the use of
these products.
You can manually lock your phone to prevent
accidental key presses.
To use your phone’s handsfree speaker,
press the speaker key (A). For key location,
see page 2.
Note: The handsfree speaker won’t work
when your phone is connected to a car kit
or headset. With a Bluetooth headset press
the right soft key (+) (Menu), scroll to
Handsfree Off. Press the right soft key (+)
(Menu) and scroll to Speakerphone On.
To lock your phone, press the home key (X)
and then the space bar. Your left soft key
becomes Unlock.
To unlock your phone, press the left soft key
() (Unlock) and then *. Then, enter your
password and press Unlock again. Your phone
uses * if you have not set a password.
To keep others from using your phone,
change your password:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Security and press the center
select key (s).
3 Scroll to Device Lock and press the center
select key (s).
basics
25
4 Select Prompt if device unused for, and select the
time you want the phone to be inactive
before automatically locking.
5 Choose either a simple (4-digit number) or
strong password (a mixture of at least 7
uppercase and lowercase letters,
numbers, and punctuation).
reset, hold down the center select key (s)
for 5 seconds while turning the phone on.
Note: You can make emergency calls on a
locked phone (see page 42). A locked phone
still rings or vibrates for incoming calls or
messages, but you do not need to unlock it
to answer.
6 Enter and confirm your password.
7 Press the left soft key (-) (Done).
To unlock the phone, press the left soft key
(-) (Unlock). At the prompt, enter your
password and press the left soft key
(-) (Done).
Caution: Make your password something
you will remember! Without your password,
you can reset your phone, but you will lose
your personalized settings and all content
stored in phone memory. To perform a hard
26
basics
storage card
Note: A storage card is not included with your
phone. It is sold separately.
You can use a removable miniSD
storage card with your phone to store
content music, pictures, videos, applications,
and files.
Caution: Do not remove your storage card
while your phone is using or writing files on it.
To insert a miniSD storage card:
1 Open the card slot
cover by putting your
fingernail on the ridge
of cover and gently
pulling it away.
2 Insert the storage card
into the slot with the
metal contacts facing
down. Press the card
until it clicks into place.
3 Replace the storage
card cover.
Caution: Don’t bend or scratch your storage
card. Keep it away from static electricity,
water, and dirt.
Note: Your phone supports miniSD cards up
to 4 GB. To save storage space on your
phone, move media files (pictures, videos,
music) to a storage card as often as possible.
flight mode
In flight mode, you turn off your phone’s
network and Bluetooth services to safely
access your address book, games, camera,
and music in areas where cellular network
access is prohibited (such as during flights,
when allowed, and in hospitals).
1 Press and hold the home key (X) until
the Quick List appears.
2 Scroll to Wireless Manager and press the
center select key (s).
3 Scroll to All and press the left soft key
(-) (Done).
basics
27
Use the same steps to turn Bluetooth and
phone mode on After a pause, Bluetooth
changes to On, and then Phone changes to On.
file manager
task manager
Want to see what programs are running on
your phone? Use the Task Manager to see or
stop a program.
To find the Task Manager:
You can use File Manager to sort, view, copy,
and move files, such as text, pictures, music,
and video files, on your phone or storage card.
1 From the home screen, press the left soft
key (-) (Start).
To find File Manager:
2 Scroll to System Tools and press the center
select key (s).
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to File Manager and press the center
select key (s).
28
basics
3 Scroll to Task Manager and press the center
select key (s).
Tip: Need to stop running program? In Task
Manager, select the program and press the right
soft key (+) (Menu), scroll to Kill and press
the center select key (s).
Note: To completely remove a program from
your phone, from the home screen, press the
left soft key (-) (Start), then scroll to and
select Settings, and then scroll to Remove
Programs. Select the program and press the
right soft key (+) (Menu) and then select
Remove and press the center select key (s).
basics
29
customize
profiles
To choose a profile:
Each profile uses a different set of sounds,
ring styles, earpiece volume settings, or
vibrations for incoming calls and other events.
For example, the Outdoor profile volume is
much louder than the Normal profile.
You can choose from these profiles:
Normal
Silent
Vibrate
Outdoor
Automatic
1 From the home screen, press down on
the navigation key (S) to scroll to Profile
and press the center select key (s).
2 Select a profile and press the left soft key
(-) (Done).
Indicators can appear at the top of your home
screen for the Silent (Q) and Vibrate (<)
profiles. A % means the speakerphone is on
(see page 25).
Note: The Automatic profile is the same as
Normal, except that it automatically switches to
Vibrate during any event stored in
your Calendar.
30
customize
change ring tones in profile
You can change the ring tones for incoming
calls and other events. Your changes are
saved in the current ring style profile.
Note: Changes made to the alert settings
have no effect when using the Silent profile.
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Sounds and press the center
select key (s).
4 Scroll to the sound you want to change,
press left or right on the
navigation key (S) to change it, and then
press the left soft key (-) (Done).
Note: Downloading a sound file for a ring tone
does not automatically save it in the Sounds
location. To move your sound file:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to File Manager and press the center
select key (s).
3 Scroll to My Documents and press the center
select key (s).
If the sound file is not located in the My
Documents folder, go to the folder where
the sound file is stored and copy it to the
Sounds folder.
4 Highlight the sound file you want to copy
to the Sounds location and press the right
soft key (+) (Menu).
5 Scroll to File and press the center
select key (s).
customize
31
6 Scroll to Copy to and press the center
select key (s).
1 From the home screen, press the left soft
key (-) (Start).
7 Scroll to Application Data and press the
center select key (s).
2 Scroll to Personalize My Q and press the
center select key (s).
8 Select Sounds and press the left soft key
(-) (Done). I
3 Scroll to Homescreen Settings and press the
center select key (s).
Tip: You can also change your sounds from
the Sounds Settings screen. To find Sounds
Settings, press the left soft key (-) (Start),
select Personalize My Q, and select Sounds Settings.
You can change the following settings:
options
Home screen
layout
home screen
Set a photo, picture, or animation as a
wallpaper (background) image or change your
layout and color scheme on your
home screen.
32
customize
Color scheme
Background
image
Select a layout for the
home screen from various
predefined schemes that you
can customize further.
Select a color scheme for
the display.
Select a picture for your
wallpaper image, or None for
no wallpaper.
options
Time out
Select the time interval before
the display will go inactive
or Never.
4 When you are done, press the left soft key
(-) (Done).
change background image
Want to copy an image from your computer to
your phone to use as a background image?
Note: The image file format must be GIF, JPG,
or BMP.
1 Copy the image file you want from your
computer to your phone:
2 On your phone, press the left soft key
(-) (Start).
3 Scroll to Pictures & Videos and press the
center select key (s).
4 Highlight the picture you want and press
the center select key (s).
5 With the picture open, press the right soft
key (+) (Menu), scroll to Use as Home Screen,
and press the center select key (s).
For some pictures you can crop the area
and adjust the transparency.
6 Press the right soft key (+) (Finish) to set
the picture as the home screen
background image.
• To use Bluetooth®, see page 65.
• To use Microsoft ActiveSync® or
Windows® Mobile Device Center, see
page 50.
customize
33
Note: Downloading a picture file on your
phone does not automatically save it in the
My Pictures folder. To move your image file:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to File Manager and press the center
select key (s).
3 Scroll to My Documents and press the center
select key (s).
If the file is not in My Documents, go to
the folder where the sound file is stored
and copy it to the My Pictures folder.
4 Highlight the file you want to copy and
press the right soft key (+) (Menu).
5 Scroll to File and press the center
select key (s).
6 Scroll to Copy to and press the center
select key (s).
34
customize
7 Scroll to Application Data and press the
center select key (s).
8 Select My Pictures and press the left soft
key (-) (Done). I
home screen shortcuts
You can use the shortcut icons across
the top of the home screen or,
depending on the layout, customize them:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Personalize My Q and press the
center select key (s).
3 Scroll to Home Screen Shortcuts and press the
center select key (s).
4 Scroll to Define Shortcuts and press the center
select key (s).
5 Use the navigation key (S) to select
shortcuts, and then press the left soft key
(-) (Done).
start menu
You can also customize the right soft key as
a shortcut to your favorite feature. For soft key
location, see page 2.
1 From the home screen, press the left soft
key (-) (Start).
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Personalize My Q and press the
center select key (s).
3 Scroll to Home Screen Right Soft Key and press
the center select key (s).
4 Press the right soft key (+) (Menu) to
select a feature and enter a label for your
new right soft key function and then press
the left soft key (-) (Done).
Note: This option might be restricted or
unavailable if your home screen shows
scrolling headlines from your service provider.
You can customize your start menu.
2 Scroll to Personalize My Q and press the
center select key (s).
3 Scroll to Start Menu View and press the
center select key (s) to choose from
these options:
options
Menu
View
Select the menu you want to
customize, then select which
icons to appear when you open
the start menu.
Select list, grid, small circular, or
large circular view.
customize
35
options
Background
Select a picture for your start
menu background image.
4 When you are done, press the left soft key
(-) (Done).
time & date
Your service provider usually sets the time
and date on your phone. However, if you
change time zones while your phone is
roaming, you might need to change your clock
manually. To change it manually:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
36
customize
3 Scroll to Clock & Alarm and press the center
select key (s).
4 Select Date and Time and press the center
select key (s).
5 Use the navigation key (S) to scroll to
Time Zone, Date, and Time to edit them.
Tip: Update your time zone when you
travel to make sure your phone’s calendar
events appear at the right time.
6 Press the left soft key (-) (Done) to save
the clock and date settings.
You can specify the date and time style by
changing the regional settings. To find
Regional Settings, select Regional Settings from
the Settings screen.
backlight
answer options
To save battery life, your backlight turns off
when you’re not using your phone. The
backlight turns back on when you press a key.
To set how long your phone waits before the
backlight turns off:
To use any key to answer an incoming call:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Power Management and press the
center select key (s).
4 Edit the backlight setting fields and press
the left soft key (-) (Done) to save the
settings.
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Select Phone and press the center
select key (s).
4 Scroll to Call Options and press the center
select key (s).
5 Check Any key answer and press the left soft
key (-) (Done).
customize
37
third-party applications
Third-party applications, or add-on programs,
can include e-mail, security, mobile office, and
productivity software. These products can
typically be downloaded and installed
immediately. Compatible commercial and free
applications are available on the Internet.
For more information, see the downloads
catalog on the Motorola Support Web site at:
www.motorola.com/consumer/support,
or see your service provider’s Web site.
Note: Applications written for previously
released devices or older versions of
Windows Mobile® may not function reliably
on this phone. Contact the application
provider to check compatibility before
installing the application on this phone.
38
customize
calls
To make and answer calls, see page 13.
To see recent calls:
turn off a call alert
1 From the home screen, press the left soft
key (-) (Start).
You can scroll the thumb wheel down (or
press it) to turn off the ringer.
2 Scroll to Call History and press the center
select key (s).
You can select a call and then:
recent calls
Your phone keeps a list of incoming and
outgoing calls, even for calls that didn’t
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls
are added.
• To call the number, press the Send
key (N).
• To see call details (like time and date),
press the center select key (s).
calls
39
• To see options, press the right soft key
(+) (Menu):
options
Find Contact Find this phone number in your
Contacts.
Send Text
Send a text message to this
Message
phone number.
E-mail
Send an e-mail message to this
contact (if you already have the
contact’s e--mail address).
View Timers View the call times for this call
and all calls.
Delete/
Delete a call from the
Delete List Call History. Select Delete List to
delete all calls from the
call history.
Save to
Save this number to a contact.
Contacts
40
calls
options
Filter
Filter all calls in the Call History
list. Filtering calls allows you to
group calls in a specific matter.
For example, if you filter the list
for all Missed Calls, all the
incoming phone calls that you
did not answer will be
listed first.
redial
1 Press the Send key (N) from the home
screen to see the dialed calls list.
2 Highlight the entry you want to call, then
press the Send key (N).
If you hear a busy signal and you see
Call Failed, Number Busy, press the Send key
(N) or the RETRY key to redial the
number.
When the call goes through, your phone rings
or vibrates one time, shows Redial Successful, and
connects the call.
view missed calls
Your phone keeps a record of your
unanswered calls. To view your missed calls:
1 From the home screen, press the left soft
key (-) (Start).
2 Scroll to Call History and press the center
select key (s).
caller ID
Calling line identification (caller ID)
shows the phone number for an
incoming call on your home screen.
Your phone shows the caller’s name and
picture if you have stored a picture in your
contacts, or Incoming Call when caller ID
information isn’t available.
You can set your phone to play a distinctive
ringer ID for specific entries in your contacts
(see page 91).
3 Press the right soft key (+) (Menu).
4 Scroll to Filter and press the center
select key (s).
5 Scroll to Missed Calls and press the center
select key (s).
calls
41
emergency calls
international calls
Your service provider programs one or more
emergency phone numbers, such as 911 or
112, that you can call under any
circumstances, even when your phone and
keypad are locked.
If your phone service includes
international dialing, press and hold 0
to insert your local international access
code (indicated by +). Then, press the keypad
keys to dial the country code and
phone number.
Note: Emergency numbers vary by country.
Your phone’s preprogrammed emergency
number(s) may not work in all locations, and
sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
1 Press the keypad keys to dial the
emergency number.
2 Press the Send key (N) to call the
emergency number.
42
calls
speed dial
You can use speed dialing in two ways: quick
access for up to 98 phone numbers and
shortcuts to features found in the Start menu
including e-mail, calendar, and
Bluetooth® Manager.
To access speed dial entries, press and hold
the single-digit speed dial number for one
second. If the speed dial is two digits, press
the first digit, then press and hold the second
digit. The phone dials the phone number,
opens a new e-mail message, or goes to the
Web page.
5 Scroll to Add to Speed Dial. and press the
center select key (s).
phone numbers
To delete a speed dial entry, press the left
soft key (-) (Start) and select Speed dial. Scroll
to the entry, press the right soft key (+)
(Menu), and select Delete.
You can set the speed dial to call the entries in
your phone’s contact list:
6 In the Keypad Assignment, select the speed
dial number to use and press the left soft
key (-) (Done).
Note: Speed dial 1 is reserved for calling
your voicemail.
1 From the home screen, press the right
soft key (+) (Contacts).
menu shortcuts
2 Scroll to the desired contact and press the
center select key (s).
You can set a shortcut speed dial to open an
application on your phone:
3 Select the phone number or e-mail
address you want to add to speed dial.
1 Press the left soft key (-) (Start).
4 Press the right soft key (+) (Menu).
2 Scroll to the icon of the application you
want a shortcut for and press right soft
key (+) (Menu).
calls
43
3 Scroll to Add to Speed Dial and press the
center select key (s).
4 In the Keypad Assignment, select the speed
dial number to use and press the left soft
key (-) (Done).
Note: Speed dial 1 is reserved for calling
your voicemail.
To delete a shortcut, press the left soft key
(-) (Start) and select Speed dial. Scroll to the
entry, press the right soft key (+) (Menu),
and select Delete. Your service provider might
add a Voicemail shortcut you cannot delete.
voicemail
Note: Your service provider may include
additional information about using this
feature.
Your network stores the voicemail
messages you receive.
When you receive a voicemail message, your
phone shows the voicemail message
indicator w and New Voicemail.
To check voicemail messages, press and
hold 1.
Note: You can’t store a pause (p) or wait (w)
character in your voicemail number. If you
want to store a voicemail number with these
characters, create a contact for your voicemail
number (see page 14) and use the contact to
call your voicemail.
44
calls
three-way calling
While connected to a call:
1 Place your current call on hold by
pressing the Send key (N).
2 Enter the number of the other person you
want to connect to a three-way call and
press the Send key (N).
between the calls, or the right soft key
(+) (Menu) and select Conference to
combine them.
• To send the second call to your
voicemail, press the right soft key (+)
(Ignore).
3 After you are connected to the other
phone, you can press the left soft key
(-) (Swap) to switch between the calls,
or the right soft key (+) (Menu) and
select Conference to combine them.
If you receive a second call while you are
already on a call:
• To answer the second call and put the
first call on hold, press the left soft key
(-) (Answer). Then, you can press the
left soft key (-) (Swap) to switch
calls
45
messages
If you have problems setting up e-mail or
synchronizing, visit www.motorola.com/
support/q9m or call the Motorola Customer
Support Center at 1-800-657-7576 (United
States and Canada) or 1-888-390-6456 (TTY/
TDD United States for hearing impaired).
Note: Proxy must be set up before you set up
your e-mail. If you have the information to set
it up, find the connections screen by pressing
the left soft key (-) (Start). Select Settings,
then Connections. Otherwise contact your
service provider.
set up personal e-mail
(such as Yahoo or
Gmail)
Note: These steps vary depending on your
e-mail provider. For example, for Gmail, you
need to enable POP. If your e-mail provider
does not provide IMAP or POP access, you
can still use the Web browser to
access e-mail.
After you know your e-mail address:
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
46
messages
3 Scroll to New E-Mail Account and press the
center select key (s).
4 Enter your e-mail address, select Try to get
e-mail server settings from internet, and press the
right soft key (+) (Next).
5 Enter your e-mail user name and
password.
Note: If your phone finds your account
settings, it automatically fills in the
following screens. Enter your name,
password and press the right soft key
(+) (Next) for each screen. If your phone
cannot find your settings, ask your e-mail
provider for your settings.
6 Press right soft key (+) (Finish) to
download e-mail now.
set up MSN or Hotmail
e-mail
After you know your e-mail address and
password:
1 Press the left soft key (-) (Start).
2 Scroll to Windows Live and press the center
select key (s).
3 Scroll to Sign in to Windows Live and press the
center select key (s).
4 When prompted, enter your
e-mail address and password and press
the right soft key (+) (Next).
5 Choose the options you want and press
the right soft key (+) (Next).
6 When synchronization is complete, press
the right soft key (+) (Done).
messages
47
set up corporate
e-mail
Note: If you don’t have some of the
information requested in these steps, contact
your company’s system administrator.
To set up corporate e-mail:
1 Press the left soft key (-) (Start).
2 Scroll to ActiveSync and press the center
select key (s).
5 In User Name, enter your user name for the
e-mail account
6 In Password, enter the password for the
account.
7 In Domain, enter the server's domain name
(if necessary).
Tip: If you don’t want to enter your
password each time you synchronize,
check Save Password.
8 Press the right soft key (+) (Next).
3 Press the right soft key (+) (Menu),
select Add Server Source, and press the center
select key (s).
9 Choose the data you want to synchronize,
such as Contacts, Calendar, Email, and Tasks.
4 In Server Address, enter the exchange server
address and press the right soft key (+)
(Next).
11 Press the left soft key (-) (Sync) to
synchronize your phone with the
Exchange server and then go to the next
steps in “sync over the air” on page 49.
Note: You might be required to check This
server requires an encrypted (SSL) connection.
48
messages
10 Press the left soft key (-) (Finish).
After you configure your synchronization
settings, you can modify your settings,
synchronization schedule, and connections. To
find the settings, press the left soft key (-)
(Start), select ActiveSync, and then press the right
soft key (+) (Menu).
synchronize
Synchronize your phone to make sure you
have all of your most recent messages. You
can synchronize either over the air (OTA) or by
using a cable and your computer.
sync over the air
To sync your phone OTA, you must sync it
directly with your company’s e-mail server
(such as Microsoft® Information Server or
Microsoft® Exchange Server). For details, see
the support information on page 106 and the
MOTO Q 9m support Web site at:
www.motorola.com/support/q9m
You can also contact your system
administrator to set up this synchronization.
Note: If you are out of network coverage, and
your phone tries to sync 3 times without
finding a network, your synchronization
settings automatically revert to manual
synchronization. To set your synchronization
schedule back to the desired frequency, you
need to reset the Schedule option in the
ActiveSync settings on your phone. To find
these settings, press the left soft key (-)
(Start), select ActiveSync, and then press the right
soft key (+) (Menu). Then select Schedule.
messages
49
sync with a computer
Note: For information about connections
(Bluetooth® wireless and the Web browser),
see page 65.
You can use Microsoft® ActiveSync
version 4.5 or above, or Windows® Mobile
Device Center to synchronize information
between your phone and desktop computer.
ActiveSync compares your phone’s contact
information, calendar appointments, e-mail
messages, and media files with those on your
computer and then updates to the most
recent information.
To install & set up ActiveSync or Windows
Mobile Device Center
To synchronize information on your phone
with a computer, you must install
Microsoft ActiveSync (on a computer running
Windows® XP™ or earlier) or
50
messages
Windows Mobile Device Center (on a
computer running Windows Vista™).
Note: Synchronization software is included on
the Getting Started CD packed with your
phone. Before installing the software, verify
that your computer and operating system
meet the minimum requirements stated on
the CD-ROM sleeve or Microsoft Windows®
Mobile Web site http://
www.microsoft.com/windowsmobile.
This Web site also lets you download the
latest software.
1 Install Microsoft ActiveSync (for
Windows® XP™ or earlier) or
Windows Mobile Device Center (for
Windows Vista) on your computer.
2 After setup completes, connect your
phone to the computer. The phone drivers
install on your computer and then the
Setup Wizard automatically starts.
3 Follow the instructions on the screen to
complete the wizard.
The wizard prompts you for the Exchange
Server’s name, your user name, your
password, and the domain name. If you
don’t have this information, contact the
server’s system administrator. For general
questions about your phone, see
page 106.
When you finish the wizard, synchronization
with your phone automatically starts.
Note: After synchronization completes, you
can disconnect your phone from your
computer, and you may need to restart your
computer.
To synchronize with a cable connection
If you cannot sync
your phone over the
air, you can use a
USB cable
connection. First,
install Microsoft
ActiveSync or
Windows Mobile
Device Center on
your computer.
1 Turn on the phone.
2 Connect your phone to your
computer using a USB cable.
Note: For more detailed information, see
“Connecting a mobile device to a PC” in
ActiveSync Help on your computer, the
Microsoft Web Site for ActiveSync or the
MOTO Q 9m Support Web site at
www.motorola.com/support/q9m.
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51
To synchronize with a
Bluetooth® connection
After you install Microsoft® ActiveSync or
Windows Mobile Device Center on your
computer, you can connect it to your phone
and sync with a Bluetooth connection.
Note: To use this feature, your computer
must be equipped with Bluetooth wireless or
a Bluetooth PC adaptor accessory.
1 Follow the instructions in ActiveSync Help
for configuring Bluetooth connections on
your computer to support ActiveSync.
2 Turn on the phone and verify that
Bluetooth wireless is turned on (see
page 65).
3 Press the left soft key (-) (Start), scroll
to ActiveSync, and press the center
select key (s).
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messages
4 Select the right soft key (+) (Menu), scroll
to Connect via Bluetooth, and press the center
select key (s).
Ensure that the phone and computer are
near each other. If this is the first time you
have connected to this computer using
Bluetooth wireless, you must complete
the Bluetooth wizard on the phone and
set up a Bluetooth partnership with the
computer before synchronizing.
5 Select the left soft key (-) (Sync).
6 When finished, select the right soft key
(+) (Menu), scroll to Disconnect Bluetooth, and
press the center select key (s).
Note: To conserve battery power on your
phone, turn off Bluetooth power (see
page 65).
receive & read
messages
To read a message: Press the
navigation key (S) to scroll to the message
and press the select key s to open it.
When you receive a message your
phone plays an alert and shows
New Message with a message indicator,
such as C.
When you have a message open, you can
press the navigation key (S) right to open
the next message, or left to open the
previous message.
1 Press the left soft key (-) (Start).
Tip: Want to switch inboxes quickly? Press
left or right on the navigation key (S) to jump
from one inbox to another.
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to the e-mail account name and
press the center select key (s).
If you do not see a list of messages, press
the right soft key (+) (Menu), scroll to Folders,
and select Inbox. To return to the folder list,
press the right soft key (+) (Menu), and
select Folders.
message attachments
You can send, read, and receive PDF, ZIP,
Microsoft® Word, Excel, and PowerPoint files
attached to e-mail. You can edit all Microsoft
files on your phone, but you can only view
other files such as PDF and ZIP.
To see a ZIP file’s contents, select the file. You
can select files in the contents to view them,
if they are a format your phone supports.
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53
To transfer attachments to your computer for
editing, use Microsoft® ActiveSync or
Windows® Mobile Device Center.
message options
Use these steps from the Inbox with a
message selected or when viewing a
message:
message options
Delete
Press the left soft key (-)
(Delete). When viewing a
message, press the right soft
key (+) (Menu), scroll to Delete,
and press the center select
key (s).
Reply
Press the left soft key (-)
(Reply). Enter your message and
press the left soft key (-)
(Send).
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messages
message options
Forward Press the right soft key (+)
(Menu). Scroll to Forward and press
the center select key (s).
Enter your message and press
the left soft key (-) (Send).
Create
Press the right soft key (+)
contact (Menu). Scroll to Save to Contacts and
press the center select
card
key (s).
send a message
You can send SMS (text messages),
MMS (multimedia messages), e-mail
messages, or instant messages (IM,
see page ).
To open messaging:
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
cards. In To, press the Enter key (j) and
select a recipient from the list. Then
select the recipient's phone number or
e-mail address.
3 Scroll to Text Messages, MMS, or
(e-mail account) and press the center
select key (s).
4 Use the keypad to compose a message.
To send a message:
5 Press the left soft key (-) (Send).
1 Open text messaging, MMS, or your
e-mail account, and press the right soft
key (+) (Menu).
2 Scroll to New and press the center
select key (s).
3 For e-mail, in To, Cc, and/or Bcc, enter e-mail
addresses. Insert a semicolon (;) between
multiple numbers or addresses.
For text messages, enter the contact
telephone number or e-mail address.
Tip: You can quickly enter phone numbers
or e-mail addresses from your contact
Tip: You can insert a picture, voice note
or file in an e-mail or MMS message.
When you are in a message, press the
right soft key (+) (Menu), scroll to Insert ,
select Picture, Voice Note, or File.
To set the priority for an e-mail message,
press the right soft key (+) (Menu) and scroll
to Message Options. Use the navigation key (S)
to set the priority, and then press the left soft
key (-) (Done).
To cancel a message, press the right soft key
(+) (Menu) and scroll to Cancel Message.
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55
global address
lookup
From your phone, you can search the global
address list (GAL) stored on your company's
Exchange Server. This means that you can
find a contact’s phone number or e-mail
without having to store the information
directly to your phone.
Note: GAL information can only be viewed
during a data transfer session; the entire GAL
cannot be stored for viewing offline.
To search for a contact:
1 Press the right soft key (+) (Contacts).
2 Press the right soft key (+) (Menu).
3 Scroll to Company Directory and press the
center select key (s).
4 Enter a name and press Search.
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messages
5 Scroll through the list of entries that
appears. When you locate your contact,
press the Send key (N) to make a call.
Note: Although the entire GAL cannot be
stored on your phone, after you find the
contact, you can add the single contact to
your contact list.
Tip: To send a message, SMS, or e-mail to a
contact found using GAL, open the company
directory, scroll to the contact name, and
press the center select key (s). The e-mail
information is populated into the To: field.
messaging shortcuts
You can use these shortcuts when you have
an inbox or a message open:
key
0 (H)
1 (A)
2 (R)
3 (K)
5 (M)
6 (O)
7 (D)
8 (L)
9 (S)
function
list shortcuts
reply all
reply
mark read or unread
move
forward
delete
download message
send/receive
messaging quick
reference
Note: Some features might not work if
you set up your e-mail account
manually (without the e-mail
setup wizard).
send a text message
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to Text Messages and press the center
select key (s).
4 Press the right soft key (+) (Menu), scroll
to New, and press the center
select key (s).
5 Enter a recipient and enter your message.
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57
6 When you are finished, press the left soft
key (-) (Send).
get text message delivery
report
While composing a text message:
1 Press the right soft key (+) (Menu).
2 Scroll to Message Options and press the
center select key (s).
3 Check Request message delivery notification and
press the left soft key (-) (Done).
create & send e-mail
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
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messages
4 Press the right soft key (+) (Menu), scroll
to New and press the center
select key (s).
Note: You must have your e-mail set up to
send an e-mail (see page 46).
To add a picture, voice note, or file to an e-mail
message, open the message area and press
the right soft key (+) (Menu), scroll to Insert,
and then select to Picture, Voice Note, or File to
choose a file.
Tip: You can save a draft of a message that
you are composing to finish and send later.
Press the right soft key (+) (Menu) and
select Save to Drafts. A draft of the message is
stored in the Drafts folder of the account you
are in.
create and add an e-mail
signature
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
4 Press the right soft key (+) (Menu), scroll
to Tools and press the center
select key (s).
5 Scroll to Options and press the center
select key (s).
6 Scroll to Signatures and press the center
select key (s).
7 Scroll to the account for which you are
creating the signature and check Use
signature with this account.
8 Scroll the Signature box, enter your
signature, and press the left soft key (-)
(Done).
Tip: To insert a signature in every
message you send, select Include when
replying and forwarding. Otherwise, a signature
is inserted only in new messages.
read new messages
To quickly view new messages, scroll to
the message notification area on the home
screen and press the center select key (s).
view attachment
While viewing a message, use the
center select key (s) to select the
attachment.
Note: You can view attachments only for file
types that are supported by the phone.
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59
read old messages
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
Icons next to each message show if it is
read, unread, urgent, or has an
attachment (read or unread).
4 Scroll to a message and press the center
select key (s) to open it.
reply, reply all, or forward
messages
1 From your inbox or an open message,
press the right soft key (+) (Menu).
2 Scroll to Reply, Reply All, or Forward and press
the center select key (s).
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messages
3 Compose your message and the left soft
key (-) (Send).
Tip: If you are replying to an e-mail message,
you will send less data if you do not edit the
original message. This may reduce data
transfer costs based on your rate plan.
download message objects
If an e-mail message includes an
attachment, the name of the attachment is
highlighted when you open the message. To
download the attachment, press the center
select key (s) to select the highlighted
attachment name. The attachment is
downloaded the next time you synchronize or
connect to your e-mail server.
Note: If there are multiple attachments in the
message, all attachments are downloaded.
insert a media object in an
e-mail
2 Scroll to Messaging and press the center
select key (s).
To add a picture, voice note, or file in an e-mail
message:
3 Scroll to your e-mail account and press
the center select key (s).
4 Scroll to the message and press the right
soft key (+) (Menu).
In the composing message area of the
message, press the right soft key (+)
(Menu).
2 Scroll to Insert and press the center
select key (s).
3 Scroll to Picture, Voice Note, or File and press
the center select key (s).
5 Scroll to Download Message and press the
center select key (s).
The complete message is retrieved the next
time you synchronize or connect to your
e-mail server and send and receive e-mail.
4 Scroll to Picture or File and press the center
select key (s), or follow the on-screen
prompts to record a voice note.
mark a folder for
synchronization
download complete e-mail
messages
When you synchronize your e-mail account
with your computer, the same Inbox folders
that are in Outlook on your computer are
created on your phone.
1 Press the left soft key (-) (Start).
1 Press the left soft key (-) (Start).
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61
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
view status of sent e-mail
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
4 Press the right soft key (+) (Menu), scroll
to Folders and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
5 Press the right soft key (+) (Menu), scroll
to Show all Folders and press the center
select key (s).
4 Press the right soft key (+) (Menu), scroll
to Folders and press the center
select key (s).
6 Press the right soft key (+) (Menu), scroll
to Manage Folders and press the center
select key (s).
7 Highlight each folder you want to
synchronize and press the right soft key
(+) (Sync).
Note: Be sure to mark your e-mail sent folder
for synchronization, or you won’t be able to
view sent message status.
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messages
5 Scroll to Outbox and press the center
select key (s).
Messages in the outbox have not been sent.
To send a message, scroll to it and press the
right soft key (+) (Menu) and select Send/
Receive.
receive e-mail
If your phone is set up to automatically
check for new messages, your phone will
show e when a new message arrives.
Scroll to the message and press the center
select key (s) to read it.
delete e-mail
From the Inbox, press the left soft key (-)
(Delete).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
4 Press the right soft key (+) (Menu), scroll
to Send/Receive and press the center
select key (s).
call a phone number in
e-mail
From an open message, press the right soft
key (+) (Menu), scroll to Delete, and press the
center select key (s).
Highlight a phone number in a message and
press the Send key (N).
manually send and receive
e-mail
1 After you’ve read the message, press the
right soft key (+) (Menu).
1 Press the left soft key (-) (Start).
2 Scroll Move and press the center
select key (s).
move e-mail to personal folder
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63
3 Scroll to the folder you want to move the
message to and press the center
select key (s).
delete a mail account
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
4 Press the right soft key (+) (Menu), scroll
to Folders, and press the center
select key (s).
5 Scroll to Deleted Items and press the center
select key (s).
3 Scroll to your e-mail account and press
the right soft key (+) (Menu).
6 Press the right soft key (+) (Menu), scroll
to Tools and press the center
select key (s).
4 Scroll to Delete and press the center
select key (s).
7 Scroll to Empty Deleted Items and press the
center select key (s).
empty deleted items folder
1 Press the left soft key (-) (Start).
2 Scroll to Messaging and press the center
select key (s).
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messages
connections
Bluetooth® wireless
turn Bluetooth power on or off
Your phone supports Bluetooth wireless
pairing (also called linking or bonding). You can
pair your phone with a Bluetooth headset or
car kit, or pair your phone with a computer to
exchange and synchronize files.
If Bluetooth Power is On, your phone can
automatically pair with the handsfree device
you have used before. Just turn on the device
or move it near the phone.
Note: Your phone's Bluetooth features and
Bluetooth Class 1 power levels are not
allowed for outdoor operation in France. To
avoid unlawful interference with radio
signals, do not use the Bluetooth features
in France unless you are indoors.
1 Press the left soft key (-) (Start).
To turn Bluetooth on:
2 Scroll to Bluetooth and press the center
select key (s).
3 Scroll to Bluetooth Manager and press the
center select key (s).
4 Scroll to Settings and press the center
select key (s).
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65
5 Toggle Status to Bluetooth ON and press the
left soft key (-) (Done).
Your phone lists the devices it finds within
range.
The Bluetooth indicator O appears in the
home screen.
1 Press the left soft key (-) (Start).
Note: To extend battery life, set
Bluetooth Power to OFF when not in use. Your
phone will not pair with devices until you set
Bluetooth Power back to ON and pair your phone
with the devices again.
2 Scroll to Bluetooth and press the center
select key (s).
3 Scroll to Bluetooth Manager and press the
center select key (s).
4 Select Hands-free and press the center
select key (s).
pair with a headset or
handsfree device
5 Put the device (handsfree headset, stereo
headset, keyboard, etc.) in pairing mode.
Before you try to pair your phone with a
device, make sure your phone’s
Bluetooth power is on and the device is on
and ready in pairing or bonding mode (see the
device user’s guide). You can pair your phone
with multiple devices, but only use it with one
headset device at a time.
6 Press the left soft key (-) (Add). The
phone prompts you to verify your device
is ready.
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connections
7 Press the left soft key (-) (Search).
8 Select the device from the list.
9 If prompted, enter the device passkey
(such as 0000) and press the left soft key
(-) (Accept).
When the devices are paired, an icon appears
on the home screen.
Tip: For specific information about the
Bluetooth device you are using with your
phone, refer to the instructions that came
with it.
send objects to another device
You can use Bluetooth pairing to send
e-mail, contacts, tasks, calendar items,
audio, ring tones, pictures, video, and voice
notes from your phone to a computer or other
device.
3 Scroll to BT Send Object and press the center
select key (s).
4 Press left or right on the
navigation key (S) to select the object
type and then scroll down to select the
object you want to send.
5 To select an item, press the center
select key (s).
6 Press the left soft key (-) (Send).
7 Select the name of the device to send the
file and press the center select key (s).
Tip: To cancel sending an item, press the right
soft key (+) (Menu) and scroll to Cancel.
1 Press the left soft key (-) (Start).
2 Scroll to Bluetooth and press the center
select key (s).
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67
use your phone as a computer
remote
You can use Bluetooth wireless and
your phone as a remote control for your
computer. For example, want to watch a video
on your computer and use your phone as a
remote control? Use PC Remote to control
when the video plays, stops, or pauses.
6 On your computer, right-click the
Bluetooth indicator O in the system tray
in the lower right corner of your display
and select Bluetooth Setup Wizard.
Note: Your computer might be a little
different.
1 On your computer, turn
Bluetooth power on.
7 In the wizard, indicate that you know the
service you want to use, and you want to
find a Bluetooth device that provides the
service. Click Next.
2 On your phone, press the left soft key
(-) (Start).
8 In the next window, choose Human
Interface Device and click Next.
3 Scroll to Bluetooth and press the center
select key (s).
9 In the next window, make sure that
“Show all devices” selected. Your
computer should find your “SmartPhone.”
Select your phone, and click Next.
4 Scroll to BT PC Remote and press the center
select key (s). If necessary, press Yes to
turn on Bluetooth power.
5 Press the left soft key (-) (Add).
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connections
10 If prompted, enter the device passkey
(such as 0000) and click Accept.
When PC Remote is connected, your phone
display shows a key map that tells you what
your keys control on the computer. To
determine which program on your computer
to control, on your phone, press the right soft
key (+) (Menu) and select a program.
advanced Bluetooth features
make phone visible to other
devices
Allow a Bluetooth device to discover your
phone:
1 Press the left soft key (-) (Start).
2 Scroll to Bluetooth and press the center
select key (s).
3 Scroll to Bluetooth Manager and press the
center select key (s).
5 Check Allow other Bluetooth devices to see this phone
and press the left soft key (-) (Done).
connect to recognized device
1 Press the left soft key (-) (Start).
2 Scroll to Bluetooth and press the center
select key (s).
3 Scroll to Bluetooth Manager and press the
center select key (s).
4 Select Hands-free and press the center
select key (s).
5 Select the device name and press the
center select key (s).
drop pairing with device
1 Press the left soft key (-) (Start).
2 Scroll to Bluetooth and press the center
select key (s).
4 Select Settings and press the center
select key (s).
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69
3 Scroll to Bluetooth Manager and press the
center select key (s).
6 Scroll to Properties and press the center
select key (s).
4 Select Hands-free and press the center
select key (s).
7 Scroll to Nickname and press the center
select key (s).
5 Select the device name and press the left
soft key (-) (Disconnect).
Tip: To change the Bluetooth name of your
phone, from the Bluetooth Manager screen,
scroll to and select Settings, enter the name in
My Bluetooth name, and press the right soft key
(+) (Done).
edit device properties / change
device name
Edit the properties of a recognized device:
1 Press the left soft key (-) (Start).
2 Scroll to Bluetooth and press the center
select key (s).
modem-link
4 Select Hands-free and press the center
select key (s).
You can use your phone as a modem to dial in
to a network. You can do this using Bluetooth
or using a USB cable. When your phone is a
modem, e-mail, web browsing, ActiveSync,
and text messaging services are suspended
until the modem-link is deactivated.
5 Select the device name and press the
right soft key (+) (Menu).
Note: You must have Multiple Network
Access Identifier (MNAI) software on your
3 Scroll to Bluetooth Manager and press the
center select key (s).
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connections
phone and MNAI service enabled in your
account for dial up networking functionality to
work on your phone. Call your phone service
provider for more information regarding
account services.
using Bluetooth
To use Bluetooth to link to a network:
Note: You must have a computer that has
Bluetooth capabilities for modem-link.
1 On your phone, make sure Bluetooth is
turned on.
2 On your computer, launch the Bluetooth
devices applet from the task bar.
Note: Not all computers have the same
procedure to locate the Bluetooth window
and set up dial-up networking.
3 On your computer, in the Bluetooth
window menu bar, select the
“Connections” menu, “Dial-up
Networking” and then “Find devices.”
4 The computer finds your phone and
displays the dial up networking window.
using a cable
To use a USB cable with your phone to
connect with modem-link to a network, first
install networking drivers onto your computer:
1 Place the provided Companion CD into
the CD Drive on your computer. The
Companion CD Installation wizard window
automatically displays.
2 On your computer, click “Applications”
and then “Dial-Up Networking Software.”
3 Follow the prompts as directed to install
the drivers onto your computer.
Next, enable modem-link on your phone and
install phone drivers:
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71
1 On your phone, press the left soft key
(Start), scroll to ACTIUI and press the right
soft key (+) (Activate).
Please refer to your computer operating help
system for more information.
2 Using the USB data cable, connect the
phone to your PC.
2 Double-click “Network Connections” and
then “New Network Connection Wizard.”
3 When a window displays prompting for
the device driver, select “Install the
software automatically” and press “Next.”
3 Follow the prompts to connect to the
Internet using a modem:
The driver is installed on your computer and
ready for setting up a network connection.
Note: If you do not have the Companion CD,
or want the latest version of the device and
computer drivers, go to http://
www.motorola.com/support/Q and the
User Support Dial-up Networking section.
1 Click “Start” and then “Control Panel.”
• Network Connection Type: Connect to the
Internet
• Getting Ready: Set up My Connection
• Internet Connection: Manually connect using
a dial-up modem
• Select a Device: Smartphone wireless USB
Modem
To establish a new network connection, on
your computer:
• Connection Name: Type a connection
name.
Note: Not all computers have the same
procedure to setup of dial-up networking.
• Number to Dial: #777
72
connections
• Connection Availability: Anyone's Use
Web browser
• User Name: your mobile phone
number@vzw3g.com (for example:
1235551212@vzw3g.com)
To browse the Web with
Internet Explorer® Mobile:
• Password: vzw
Note: Be aware of these items:
• If you do not plan to use your phone as
the default Internet connection, then
do not check Make this the default Internet
connection.
file://\windows\default.htm
hInternet Explorer Mobile
Microsoft®
ä
Favorites
History
Favorites
>>
• You can use dial-up networking with
Windows 2000, but you must have VZ
Access Manager.
2 To select Web, press the center
select key (s).
>>
• If Microsoft Windows firewall is not
enabled, do not check Turn on Internet
connection firewall for this connection.
1 Press the left soft key (-) (Start).
Menu
Note: Not all Web file formats are supported.
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73
go to Web page
1 With the browser open, press the
right soft key (+) (Menu).
2 Scroll to Address Bar and press the center
select key (s).
3 Enter the Web address (URL) and
press the left soft key (-) (Go).
go to link on Web page
While viewing a Web page, highlight a
link and press the center select key (s).
change Web connection
1 With the browser open, press the right
soft key (+) (Menu).
2 Scroll to Tools and press the center
select key (s).
74
connections
3 Scroll to Options and press the center
select key (s).
4 Scroll to Connections and press the center
select key (s).
5 Adjust the settings and press the left soft
key (-) (Done).
show/hide pictures
1 With the browser open, press the right
soft key (+) (Menu).
2 Scroll to View and press the center
select key (s).
3 Scroll to Show Pictures and press the center
select key (s) to select or unselect it.
add a Favorite
1 While viewing a Web page, press
the right soft key (+) (Menu).
2 Scroll to Add to Favorites and press the center
select key (s).
browser shortcuts
Use shortcut keys for browsing the Web:
key
function
page up
page down
go to the top of the page
go to the bottom of the page
switch to full screen or normal view
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entertainment
Have fun with your phone!
get & play V CAST
music
With V CAST Music, you can:
• get new music and tones
• play music in your MUSIC LIBRARY
• record new sounds
• set music or tones as your ringtone
download V CAST music
directly to your phone
1 Press the left soft key (-) (Start).
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entertainment
2 Scroll to V CAST Music and press the center
select key (s) (OK).
Note: Your phone must be in an EVDO
coverage area to download music. If you
are in an EVDO coverage area, your phone
displays the EV symbol with at least one
signal strength bar in the status area of
the screen (see page 17).
3 Browse or search the catalog to find the
songs you want.
To preview a song, highlight the song,
press the center select key (s) (OK), and
then press the left soft key (-) (Preview).
4 To buy a song, highlight the song and
select the center select key (s) (Buy).
After you press Buy your phone shows
song details and price.
buy music from V CAST Music
Store
5 Press the center select key (s) (BUY) to
confirm your selection.
1 On your computer, launch Windows
Media Player.
6 When you see a confirmation that your
purchase was successful and your music
is available for download, press the center
select key (s) (OK) to continue, or choose
to download later.
2 In the Windows Media Player window,
select the “V CAST Music” option.
7 When prompted to select a storage
location, scroll to Phone Memory or Memory Card
and press the center select key (s) (OK)
to begin downloading.
Your phone displays a status indicator.
After downloading, you must wait for the
phone to acquire the content license.
8 Press the right soft key (+) (Play) to play
the downloaded song immediately.
3 Click on the “Log In” button, then log in by
entering your mobile phone number and
password.
If you have not registered yet, click on the
“Register” button, then follow the
instructions to register and get your
password.
4 Browse or search the store to find the
songs you want.
To preview a song, click on the headset
icon next to the song title.
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5 To buy a song, click on the “Purchase” or
“Buy” button next to the song title.
6 Repeat steps 4 and 5 to add more songs
to your shopping cart.
7 When you finish shopping, click on “MY
PURCHASES,” then follow the on-screen
instructions to complete your purchase(s)
and download the song(s) you
have purchased.
Downloading can take several minutes. When
downloading is complete, click on the
“Library” tab in the Windows Media Player
window to see the songs you purchased.
To transfer music files to your phone, see
“download & copy media files” on page 80.
music & media player
You can play audio and video files.
To play audio or video files:
1 From the multimedia home screen, scroll
to the music library icon ( ) and press
the center select key (s).
Note: If you switch back to normal view
while you are playing a file, the files stops
playing.
2 Select All Media, Music, or Videos and press
the center select key (s).
3 Use the navigation key (S) to find the file
you want and press the center
select key (s) to play it.
Note: If you don’t see your file, you might
have to update the Library by selecting
Update Library. For descriptions of the control
keys, see page 17.
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To listen through a stereo Bluetooth headset,
see page 66.
Your phone also has Windows® Media Player
Mobile for Smartphone version 10.2 or higher,
which can play the following types of files:
Windows Media Audio (WMA), Windows
Media Video (WMV), MP3, AAC, and WAV.
To open the media player:
1 Press the left soft key (-) (Start).
2 Scroll to Windows Media and press the center
select key (s).
media player controls (regular view)
play/
To play or pause a music or
pause
video file, press the enter
key (j).
skip
To skip to the previous or next
ahead or file, press the navigation
go back key (S) left or right.
media player controls (regular view)
volume
To change the volume, use the
thumb wheel or press the
navigation key (S) up or down.
Tip: To turn the sound off
quickly, press #. Press # to
turn the sound back on.
switch to To switch to full screen video
full
playback, press 0. To switch
screen
back, press 0 again.
fast
To fast forward or rewind, press
forward/ and hold the navigation key (S)
rewind
left or right.
mute/
To quickly turn the sound on or
unmute off, press the space bar.
Tip: Do you want to play a song or video on
the Internet or network? Use the Open URL
command. From the Library view, press the
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right soft key (+) (Menu) and scroll to Open URL.
For more information about downloading or
copying video files, see page 80.
6 When you are done, press the left soft key
(-) (OK) and the left soft key (-) (Done)
to complete the set up.
set video controls
download & copy
media files
You can customize keys on your phone to
control the media player.
1 From the media player, press the right soft
key (+) (Menu).
2 Scroll to Options and press the center
select key (s).
3 Scroll to Buttons and press the center
select key (s).
4 Scroll to the media player action you want
to assign a button or key press.
5 Press the right soft key (+) (Menu), scroll
to Assign, Reset, or None, and press the center
select key (s).
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You can copy or download media files from
your computer or the Internet onto
your phone.
transfer files from your
computer
You can transfer files from a computer to your
phone with a USB cable connection. You can
purchase songs from the V CAST Music Store
(see page 76) or import them from your
CD collection.
Note: You can use Windows Media Player 11
to transfer music, picture, and video files. You
can use Windows Media Player 10 to transfer
music files, but will need Microsoft®
ActiveSync or Windows® Mobile Device
Center to transfer video and picture files.
computer system requirements
To access the V CAST Music Store from a
computer or to transfer files from a computer
to your phone, you need the Windows® XP
operating system, Windows Media Player 10
or later version, and an active internet
connection.
If you have the Windows XP operating
system and an internet connection, you can
download Windows Media Player. From your
computer’s Web browser, go to
http://www.microsoft.com.
import songs from an audio CD
1 On your computer, launch Windows
Media Player.
2 Insert an audio CD into your computer’s
CD ROM drive.
3 Click on the “Rip” tab in the Windows
Media Player window.
4 Highlight the songs you want to import
and click on the “Rip Music” icon.
The songs are imported to the Windows
Media Player Library.
To transfer the songs to your phone, see
“transfer files to your phone” on page 82.
If you do not see songs you downloaded in
Windows Media Player Library:
1 On your computer, launch Windows
Explorer.
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2 In the Windows Explorer window, open
the My Documents folder, then open the
My Music folder and look for the songs
you downloaded.
3 Right-click on each song and select “Add
To Now Playing List.”
The songs are added to the Windows
Media Player Library.
transfer files to your phone
1 On your computer, launch Windows
Media Player.
2 On your computer, click on the “Library”
tab in the Windows Media Player window.
3 On your computer:
• If using Windows Media Player 11,
click on the “Sync” tab in the Windows
Media Player window.
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• If using Windows Media Player 10,
click on the “Select list options”
selection (to the right of “Library
Options”) in the Windows Media
Player window. Then select “Sync
List” from the pull-down menu.
4 On your computer, drag the desired
file(s) from the Library to the Sync list in
the Windows Media Player window.
5 Connect the USB cable to your phone and
to an available USB port on
your computer.
If this is the first time you have connected
the phone to a computer with a USB
cable, additional software drivers may be
installed. (For more details about using a
USB cable connection, see page 71.)
6 Resync your phone and computer (see
page 50).
7 Disconnect the cable from the phone and
the computer.
You can now view or play the files you
transferred from your computer.
transfer video & picture files
from your computer
Note: Use these steps if you do not have
Windows Media Player 11. You must have
Microsoft® ActiveSync or Windows® Mobile
Device Center installed on your computer, as
described on page 50.
To copy video and picture files from your
computer to your phone:
1 Connect the phone to your computer.
2 On your computer in ActiveSync (or
Windows Mobile Device Center), select
Explore and double-click My Windows
Mobile device.
3 On your computer, find the files you want
to copy to your phone and paste the files
into the My Windows Mobile folder.
4 Resync your phone and computer (see
page 50).
5 View the picture or video on your phone
by pressing the left soft key (-) (Start)
and selecting Pictures & Videos.
take & send a photo
To start the camera:
From the multimedia view, scroll to the
camera icon (e), and select it to start the
camera.
Or from the home screen, press the left soft
key (-) (Start), scroll to Camera, and press the
center select key (s).
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After a pause, the camera viewfinder opens:
Pictures & Videos
You can see your stored picture by pressing
the left soft key (-) (Start) and
selecting Pictures & Videos.
IMAGE
AREA
877
Thumbnails
1.0x
Menu
Tip: Press the right soft key (+) (Menu) to
adjust picture settings, such as Mode, Brightness,
Resolution, Zoom, White Balance, and Flash or switch
to the video camera.
To take a photo:
1 Aim the camera lens at the photo subject.
2 Press the center select key (s). Your
phone saves the picture and shows it in
the viewfinder.
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To close the viewfinder, press the Power/
End key (O).
Tip: Did you save other pictures somewhere
else or on a storage card? Press the left soft
key (-) (Start) and select Pictures & Videos. Then,
press the right soft key (+) (Menu) and scroll
to Folders to browse for the folder that contains
your pictures.
picture options
When viewing the Pictures & Videos screen,
to see other picture options, press the right
soft key (+) (Menu):
option
Send via
Bluetooth
Send
Save to
Contact
Delete
Edit
Play Slide
Show
Folders
option
Options
General—Determine default
picture sizes for e-mail and
rotating picture settings.
Slide Show—Select default slide
show settings.
Send a photo via
Bluetooth wireless
Send a photo with e-mail.
Assign the photo to a contact.
Highlight a photo and then
delete it.
Edit a picture.
Play a slide show of all of your
photos.
Browse folders for other
pictures.
Select from these options:
Camera—Select default locations
to store pictures, filename
prefixes, and image
compression.
Exit
Video—Determine audio settings
and time limits for video files.
Exit back to the home screen.
If you highlight a photo and press the center
select key (s), you can choose from these
additional options:
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85
• To use the photo as the home screen,
select Use as Home Screen.
• To view image properties, like the
filename, select Properties.
• To see closer photo details, select Zoom.
self portrait
1 With the camera active, press the right
soft key (+) (Menu).
2 Scroll to Mode and press the center
select key (s).
6 When you hear the camera shutter sound,
your phone takes the photo and shows it
in the viewfinder.
record & play video
clips
record a video clip
To start the video camera:
3 Scroll to Timer and press the center
select key (s).
From the multimedia view, scroll to the
camera icon (e), and select it to start the still
photo camera. Then press the right soft key
(+) (Menu) and scroll to Video.
4 Press the center select key (s) to start
the 5 second delay.
Or from the home screen, press the left soft
key (-) (Start), scroll to Camera, and press the
5 Aim the camera lens (on the back of the
phone) at yourself.
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center select key (s). Then press the right
soft key (+) (Menu) and scroll to Video.
Pictures & Videos
3 Press the left soft key (-) (Stop) to end
recording the video altogether, or press
the right soft key (+) (Pause) to pause
recording and the right soft key (+)
(Resume) to continue recording.
VIDEO
AREA
00:05
Stop
Current recording length
2 Press the center select key (s) to begin
recording a video. The viewfinder shows
what the video is recording.
43:20
Pause
Remaining recording time
Tip: In the video viewfinder, press the right
soft key (+) (Menu) to adjust video settings
such as Still, Brightness, Quality, and White Balance, or
switch to Full Screen mode.
To record a video:
1 Point the camera lens at the
photo subject.
Note: Videos are automatically stored in
your phone. To view them, press the left
soft key (-) (Start) and select Pictures &
Videos. Select the video to view and press
Play or the select key s.
Tip: To view videos located in a folder other
than the default video folder, including a
storage card, press the left soft key (-)
(Start) and select Pictures & Videos. Press the right
soft key (+) (Menu), select Folder, and then
select the folder that contains the stored
videos.
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video options
To play a video:
In the video viewfinder press the right soft
key (+) (Menu) and scroll to Options to open the
video options menu:
1 Press the left soft key (-) (Start).
option
Camera
Video
Select default save locations,
video filename prefixes, and
image compression.
Determine audio and time limit
settings for video files.
Note: General and Slideshow options are also
available in this menu, however these settings
are specific to picture files only.
play a video clip
For more video playback and
Windows® Media Player features, see
page 89.
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entertainment
2 Scroll to Pictures & Videos and press the
center select key (s).
3 Select the video clip and press the center
select key (s).
The video clip plays in the Windows Media Player.
Windows Media
00:00
70%
Now Playing
Menu
Tip: To play video in full screen mode, while
the video is playing, press the right soft key
(+) (Menu) and select Full Screen. Videos
recorded in a low resolution may not play in
full screen mode.
If a call comes in while watching a video, the
video pauses and a call alert appears. You can
choose to answer the call or ignore it. To
continue watching the movie, press the left
soft key (-) (Play).
option
Video
Network
Library
video playback options
In the video playback window press the right
soft key (+) (Menu) and scroll to Options to
choose from the following options:
option
Playback
Skins
Buttons
Options for showing in full
screen and when to scale to fit
window.
Selects default network settings
for streaming media.
Determines if the player starts
on the Library view.
Determine Windows® Media
Player skin theme.
Set playback button mapping.
Determines how the time
counter appears, whether to
pause playback while using
another program, and whether
to resume playback after a
phone call.
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other features
advanced calling
voice dial
1 To voice dial, press and hold the
speaker key (A).
2 When prompted, say “Call,” followed by a
number or contact name.
TTY calls
Set up your phone for use with an
optional TTY device:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
90
other features—advanced calling
3 Scroll to More and press the center
select key (s) twice until you see
TTY Settings.
4 Scroll to TTY Settings and press the center
select key (s).
5 Press left or right on the navigation
key (S) to change the settings, and then
press the left soft key (-) (Done).
call a phone number in a
message
E-mail or text messages can contain phone
numbers that have an underline like a Web
site hyperlink. To dial one of these numbers,
highlight it and press the Send key (N).
contacts
set ringer ID for a contact
To store and call contacts, see page 14.
To easily identify who is calling you by the ring
tone, you can assign a custom ring tone to
each contact.
search for contact
From the home screen, enter the first few
letters of the contact's first or last name. The
phone searches through the contact list and
shows the name.
edit contact
1 Press the right soft key (+) (Contacts).
2 Scroll to a contact and press the right soft
key (+) (Menu).
3 Scroll to Edit and press the center
select key (s).
4 Edit the contact information and then
press the left soft key (-) (Done).
1 Press the right soft key (+) (Contacts).
2 Scroll to a contact and press the right soft
key (+) (Menu).
3 Scroll to Edit and press the center
select key (s).
4 Scroll to Custom Ring Tone, press left or right
on the navigation key (S), and then press
the left soft key (-) (Done).
set picture ID for contact
Assign a photo or picture to appear when you
receive a call from an entry:
1 Press the right soft key (+) (Contacts).
other features—contacts
91
2 Scroll to a contact and press the right soft
key (+) (Menu).
2 Scroll to a contact and press the right soft
key (+) (Menu).
3 Scroll to Edit and press the center
select key (s).
3 Scroll to Edit and press the center
select key (s).
4 Scroll to Picture and press the center
select key (s).
4 Scroll to Categories and press the center
select key (s).
5 Select a picture, or select the left soft key
(-) (Camera) to take a new picture for the
contact, and then press the left soft key
(-) (Done).
5 Press left or right on the navigation key
(S) to select a category, and then press
the left soft key (-) (Done).
Tip: Want to remove a picture ID? Press the
right soft key (+) (Contacts) and scroll to a
contact. Press the right soft key (+) (Menu)
and scroll to Edit. Scroll to Picture, press the right
soft key (+) (Menu), and select Remove Picture.
set category for contact
1 Press the right soft key (+) (Contacts).
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other features—contacts
set category view
1 Press the right soft key (+) (Contacts).
2 Scroll to a contact and press the right soft
key (+) (Menu).
3 Scroll to Filter and press the center
select key (s).
4 Scroll to All Contacts, Recent, or No Categories and
press the center select key (s).
send contact to another device
personalizing
Use a Bluetooth connection to send a contact
to another phone, computer, or device:
language
1 Press the right soft key (+) (Contacts).
Set menu language:
2 Scroll to a contact and press the right soft
key (+) (Menu).
1 Press the left soft key (-) (Start).
3 Select Send via Bluetooth by pressing the
center select key (s).
If necessary, your phone asks you to turn
on Bluetooth power. Your phone searches
for Bluetooth devices.
4 Select the device you want and press the
center select key (s). Your phone tells
you when the transfer is complete.
For more information about
Bluetooth connections, see page 65.
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Regional Settings and press the
center select key (s).
4 Scroll to Language and press the center
select key (s).
5 Press left or right on the navigation key
(S) to select a language, and then press
the left soft key (-) (Done).
Note: You must turn your phone off and on
again for the changes to take effect.
other features—personalizing
93
accessibility
You can set system font size, multipress
timeout, confirmation timeout, and
in-call alerts:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Accessibility and press the center
select key (s).
4 Use the navigation key (S) to modify the
settings and then press the left soft key
(-) (Done).
ring volume
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
94
other features—personalizing
3 Scroll to Profiles and press the center
select key (s).
4 Highlight the desired profile, then press
the right soft key (+) (Menu).
5 Select Edit by pressing the center
select key (s).
6 Under Ring Volume, press the navigation
key (S) left or right to adjust the volume
for that profile, and then press the left soft
key (-) (Done).
Tip: You can eliminate the ringer volume
instantly when an incoming call comes
in—just use the thumb wheel to turn the
ringer off.
Note: The system volume (pressing and
holding the thumb wheel) overrides the media
player volume keys.
sounds
To change the default sounds for ring tone,
reminders, new messages, alarm clock, or
keypad controls:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Sounds and press the center
select key (s).
4 Use the navigation key (S) to modify the
sound settings and then press the left soft
key (-) (Done).
alarm
3 Scroll to Clock & Alarm and press the center
select key (s).
4 Scroll to Alarm and press the center
select key (s).
5 Press number keys to adjust the time.
Use any number key to switch from am to
pm.
6 When you are done, press the left soft key
(-) (Done).
Tip: Need to change or set the alarm alert
style? Press the left soft key (-) (Start), scroll
to Settings, scroll to Sounds, and scroll to
Alarm clock. Use the navigation key (S) to
modify the alarm sound and then press the
left soft key (-) (Done).
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
other features—personalizing
95
owner information
It’s a good idea to enter and check your owner
information. It lets someone return the phone
to you if you lose it:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
3 Scroll to Owner Information and press the
center select key (s).
4 Modify the owner information and then
press the left soft key (-) (Done).
master reset
To return your phone to original settings:
1 Press the left soft key (-) (Start).
2 Scroll to System Tools and press the center
select key (s).
96
other features—call times
3 Scroll to Master Reset and press the center
select key (s).
Note: The default master reset code is
000000 (6 zeroes). Master reset does not reset
the unlock code, security code, and lifetime
timer.
call times
Network connection time is the elapsed
time from the moment you connect to your
service provider's network to the moment
you end the call by pressing the Power/End
key (O). This time includes busy signals and
ringing.
The amount of network connection time
you track on your resettable timer may not
equal the amount of time for which you
are billed by your service provider. For
billing information, contact your service
provider.
see call timers
Show call timers:
1 Press the left soft key (-) (Start).
3 Press the right soft key (+) (Menu), scroll
to View Timers, and press the center
select key (s).
4 Press the right soft key (+) (Menu), scroll
to Reset Timers, and press the center
select key (s).
2 Scroll to Call History and press the center
select key (s).
network connections
3 Press the right soft key (+) (Menu), scroll
to View Timers, and press the center
select key (s).
create proxy or dial-up
network
reset call timers
To reset all call timers to zero (0), except for
the Lifetime calls timer:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
1 Press the left soft key (-) (Start).
3 Scroll to Connections and press the center
select key (s).
2 Scroll to Call History and press the center
select key (s).
4 Select a connection type and press the
center select key (s).
other features—network connections
97
5 Select a policy to open a connection, or
enter a new policy definition and press
the left soft key (-) (Done).
Note: To close the secure connection, press
the left soft key (-) (Logoff).
personal organizer
add new calendar event
1 Press the left soft key (-) (Start).
2 Scroll to Calendar and press the center
select key (s).
3 Press the right soft key (+) (Menu), scroll
to New Appointment, and press the center
select key (s).
4 Enter appointment information and press
the left soft key (-) (Done).
98
other features—personal organizer
Note: To schedule an all-day event, select the
All day event check box under End time. All-day
events do not occupy blocks of time in the
calendar; instead, they appear in banners at
the top of the calendar.
view calendar event
1 Press the left soft key (-) (Start).
2 Scroll to Calendar and press the center
select key (s).
• To see days before or after today, press
left or right on the navigation key (S).
• To quickly see a specific date, press the
right soft key (+) (Menu) and scroll to
Go to Date.
• To see your whole week’s events,
press the right soft key (+) (Week).
Shortcut: Today’s events appear on your
home screen. To see event details, scroll to it
and press the select key (s).
calendar event reminder
The default reminder time for tasks and
calendar items is 15 minutes. To change this
default:
1 Press the left soft key (-) (Start).
2 Scroll to Calendar and press the center
select key (s).
3 Press the right soft key (+) (Menu), scroll
to Tools, and press the center
select key (s).
4 Scroll to Options and press the center
select key (s).
5 Scroll to Set Reminders and press the left soft
key (-) (Done).
send calendar event to another
device
Use a Bluetooth connection to send a
calendar event to another phone, computer,
or device:
1 From the calendar item, press the right
soft key (+) (Menu).
2 Scroll to Send via Bluetooth and press the
center select key (s).
Note: Your phone prompts you to turn on
Bluetooth if it is not already on.
3 Select the device to which you want to
send the item and press the left soft key
(-) (Send).
For more information about
Bluetooth connections, see page 65.
other features—personal organizer
99
respond to a meeting request
calculator
You can receive and respond to meeting
requests on your phone just like you do in
Outlook on your computer.
1 Press the left soft key (-) (Start).
1 Press the left soft key (-) (Start).
3 Scroll to Calculator and press the center
select key (s).
2 Scroll to Messaging and press the center
select key (s).
3 Scroll to your e-mail account and press
the center select key (s).
4 Scroll to the meeting request and press
the center select key (s).
5 Press the left soft key (-) (Accept); or
press the right soft key (+) (Menu), scroll
to Decline or Tentative, and press the center
select key (s).
2 Scroll to Accessories and press the center
select key (s).
Use the keypad to enter numbers and use
the navigation key (S) for math
functions. For more operators, press the
right soft key (+) (Menu).
To enter a decimal, press *. To change
positive or negative, press #.
converter
To quickly convert currency, time, or other
measurements:
1 Press the left soft key (-) (Start).
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other features—personal organizer
2 Scroll to Accessories and press the center
select key (s).
3 Scroll to Converter and press the center
select key (s).
4 Select a unit of measurement to convert
and press the center select key (s).
5 Enter numbers to convert and press the
left soft key (-) (Done).
memo pad
To jot quick notes to yourself:
1 Press the left soft key (-) (Start).
2 Scroll to Accessories and press the center
select key (s).
3 Scroll to Memopad and press the center
select key (s).
4 To create a new note, press the left soft
key (-) (New), enter your note, and press
the left soft key (-) (Done).
Note: The memo pad lists your notes with
the most recently written note at the top
of the page. To sort the notes
alphabetically, press the right soft key
(+) (Menu), scroll to Sort, and select Name.
security
manage certificates
Enable or disable Internet access
certificates stored on your phone:
1 Press the left soft key (-) (Start).
2 Scroll to Settings and press the center
select key (s).
other features—security
101
3 Scroll to Security and press the center
select key (s).
2 Scroll to Settings and press the center
select key (s).
4 Scroll to Certificates and press the center
select key (s).
3 Scroll to About and press the center
select key (s).
5 Select the type of certificate and press
the center select key (s).
4 View your phone information and then
press the left soft key (-) (Done).
6 Scroll to a certificate, view or delete it,
and press the left soft key (-) (Done).
memory & storage
Certificates are used to verify the identity and
security of Web sites when you download
files or share information.
To see the total, used, and available memory
on your phone and storage card:
1 Press the left soft key (-) (Start).
phone information
2 Scroll to System Tools and press the center
select key (s).
software version
3 Select Memory Manager by pressing the
center select key (s).
To view your phone software version:
1 Press the left soft key (-) (Start).
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other features—phone information
4 View the memory information and then
press the right soft key (+) (Exit).
fun & games
3 Press the left soft key (-) (Record) to
begin recording.
manage pictures & videos
4 To stop recording, press the left soft key
(-) (Stop).
1 Press the left soft key (-) (Start).
2 Scroll to Pictures & Videos and press the
center select key (s).
3 Highlight a picture or video and press the
right soft key (+) (Menu) to manage
pictures and videos, such as edit or send
them to other devices.
For more details, see “picture options” on
page 85 or “video options” on page 88.
record a sound or voice note
1 Press the left soft key (-) (Start).
2 Scroll to Voice Notes and press the center
select key (s).
You can rename your sound recording by
pressing the right soft key (+) (Menu) and
scrolling to Rename.
manage sounds
Manage ring tones and music that you have
downloaded or composed:
1 Press the left soft key (-) (Start).
2 Scroll to Windows Media and press the center
select key (s).
From the Library view, you can create a
playlist of your music; or listen to music by
artist, album, or genre.
other features—fun & games
103
Note: If you don’t see your sound or music
files in the Library, press the right soft key
(+) (Menu) and scroll to Update Library.
download objects from
Web page
For more information about Windows®
Media, see page 78.
1 On a Web page, highlight the file you
want to download and press the left soft
key (-) (Select).
start Web browser
2 Scroll to Select and press the center
select key (s).
1 Press the left soft key (-) (Start).
2 Scroll to Web and press the center
select key (s).
For more information about Internet Explorer
Mobile, see page 73.
close Web browser
1 In the browser, press the right soft key
(+) (Menu).
2 Scroll to Exit and press the center
select key (s).
104
other features—fun & games
To download a picture or other object from a
Web page, highlight the item, press the right
soft key (+) (Menu), and choose an option
such as Save image.
download applications &
games
You can purchase and download applications
(programs) and games for your phone. Go to
http://www.motorola.com/support/
q9m and click on “Application Catalog” or visit
http://www.handango.com.
Warning: Downloading and installing
numerous third-party applications can
negatively affect memory usage and the
performance of the phone. Proceed
with moderation.
Note: Your phone does not support Java
applications or games.
play games on your phone
To access games on your phone:
1 Press the left soft key (-) (Start).
2 Scroll to Games and press the center
select key (s).
other features—fun & games
105
service & repair
Tip: Motorola Software Update is an easy
way to update your phone. Make sure you
have the latest available software updates at
www.hellomoto.com/support/update.
If you have questions or need assistance,
we're here to help.
Motorola Support:
Go to www.motorola.com/support/q9m,
where you can select from a number of
customer care options. You can also contact
the Motorola Customer Support Center at
1-800-657-7576 (United States and Canada) or
1-888-390-6456 (TTY/TDD United States for
hearing impaired).
106
service & repair
Microsoft® Windows® Mobile,
ActiveSync, and Windows Mobile Device
Center Support:
Windows Smartphone: http://
www.microsoft.com/windowsmobile/
help/smartphone/
Specific Absorption Rate Data
SAR Data
This model wireless phone meets the
government’s requirements for exposure to radio
waves.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed limits for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit
of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC and by the Canadian regulatory
authorities is 1.6 W/kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry
Canada with the phone transmitting at its highest certified power
level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S.
and Canada, it must be tested and certified to the FCC and Industry
Canada that it does not exceed the limit established by each
government for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body)
reported to the FCC and available for review by Industry Canada.
The highest SAR value for this model phone when tested for use at
the ear is _.__ W/kg, and when worn on the body, as described in
this user guide, is _.__ W/kg. (Body-worn measurements differ
among phone models, depending upon available accessories and
regulatory requirements).2
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the governmental
requirements for safe exposure. Please note that improvements to
this product model could cause differences in the SAR value for
later products; in all cases, products are designed to be within the
guidelines.
SAR Data
107
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA)
Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations in
measurements.
2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for this
product.
108
SAR Data
Microsoft End User License Agreement
You have acquired a device (“DEVICE”) that includes software
licensed by Motorola, Inc. (“Motorola”) from Microsoft Licensing
Inc. or its affiliates (“Microsoft”), for use in connection with
wireless network services provided under separate agreement
between you and a wireless telecommunications provider
(“Mobile Operator”). Those installed software products of
Microsoft origin, as well as associated media, printed materials,
and “online” or electronic documentation (“SOFTWARE”) are
protected by international intellectual property laws and treaties.
SOFTWARE includes software already installed on the DEVICE
(“DEVICE Software”) and Microsoft software contained on any
CD-ROM disk accompanying the DEVICE (“Desktop Software”).
The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT
(“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON
THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA
(OR RATIFICATION OF ANY PREVIOUS CONSENT).
1. GRANT OF SOFTWARE LICENSE. This EULA grants you the
following license:
Microsoft License
1.1. DEVICE Software. You may use the DEVICE Software as
installed on the DEVICE (including as installed on removable media
installed in the DEVICE). All or certain portions of the DEVICE
Software may be inoperable if a proper account is not established
or maintained with an appropriate Mobile Operator, or if the
Mobile Operator’s network facilities are not operating or
configured to operate with the DEVICE software.
1.2. Desktop Software. Desktop Software is included with your
DEVICE, and you may install and use the Microsoft ActiveSync®
3.7.1 component on one (1) or more computers to exchange
information with one (1) or more computing devices that contain a
compatible version of the Microsoft Windows® for Smartphone
2003 Software. For other software component(s) contained in the
Desktop Software, you may install and use such components only
in accordance with the terms of the printed or online end user
license agreement(s) provided with such component(s). In the
absence of an end user license agreement for particular
component(s) of the Desktop Software, you may install and use
only one (1) copy of such component(s) on the DEVICE or a single
computer with which you use the DEVICE.
1.3. Back-up Copy. If Motorola has not included a back-up copy of
the DEVICE Software with the DEVICE, you may make a single
back-up copy of the DEVICE Software. You may use the back-up
copy solely for archival purposes.
Microsoft License
109
1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is
included with your Device, the following terms apply to your use of
Microsoft Outlook® 2002: (i) regardless of the information
contained in “Software Installation and Use” section of the online
EULA you may install one (1) copy of Microsoft Outlook® 2002 on
one (1) computer to use, exchange data, share data, access and
interact with the DEVICE, and (ii) the EULA for Microsoft Outlook®
2002 is between Motorola and the end user - not between the PC
manufacturer and end user.
2. Speech/Handwriting Recognition. If the Software includes
speech and or handwriting recognition component(s), you should
understand that speech and handwriting recognition are inherently
statistical processes; that recognition errors are inherent in the
processes; that it is your responsibility to provide for handling such
errors and to monitor the recognition processes and correct any
errors. Neither Motorola nor its suppliers shall be liable for any
damages arising out of errors in the speech and handwriting
recognition processes.
3. Limitations on Reverse Engineering, Decompilation and
Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that
such activity is expressly permitted by applicable law
notwithstanding this limitation.
4. Single DEVICE. The Device Software is licensed with the DEVICE
as a single integrated product. The DEVICE Software may only be
used as part of the DEVICE, notwithstanding any installation of the
DEVICE Software on removable media.
110
Microsoft License
5. Single EULA. The package for the DEVICE may contain multiple
versions of this EULA, such as multiple translations and/or
multiple media versions (e.g., in the user documentation and in the
software). Even if you receive multiple versions of the EULA, you
are licensed to use only one (1) copy of the DEVICE Software.
6. Rental. You may not rent or lease the SOFTWARE.
7. Software Transfer. You may not permanently transfer any of your
rights under this EULA with regard to the DEVICE Software or
Desktop Software, except as permitted by the applicable Mobile
Operator. In the event that the Mobile Operator permits such
transfer, you may permanently transfer all of your rights under this
EULA only as part of a sale or transfer of the DEVICE, provided you
retain no copies, you transfer all of the SOFTWARE (including all
component parts, the media and printed materials, any upgrades
or backup copies, this EULA and, if applicable, the Certificate(s) of
Authenticity), and the recipient agrees to the terms of this EULA. If
the Software is an upgrade, any transfer must include all prior
versions of the SOFTWARE.
8. Termination. Without prejudice to any other rights, Motorola or
Microsoft may terminate this EULA if you fail to comply with the
terms and conditions of this EULA. In such event, you must destroy
all copies of the SOFTWARE and all of its component parts.
9. Security Updates. The SOFTWARE may include digital rights
management technology. If SOFTWARE does contain digital rights
management technology, content providers are using the digital
rights management technology (“Microsoft DRM”) contained in
the SOFTWARE to protect the integrity of their content (“Secure
Content”) so that their intellectual property, including copyright, in
such content is not misappropriated. Owners of such Secure
Content (“Secure Content Owners”) may, from time to time,
request Microsoft, Microsoft Corporation or their subsidiaries to
provide security related updates to the Microsoft DRM
components of the SOFTWARE (“Security Updates”) that may
affect your ability to copy, display and/or play Secure Content
through Microsoft software or third party applications that utilize
Microsoft DRM. You therefore agree that, if you elect to download
a license from the Internet which enables your use of Secure
Content, Microsoft Corporation or their subsidiaries may, in
conjunction with such license, also download onto your DEVICE
such Security Updates that a Secure Content Owner has requested
that Microsoft, Microsoft Corporation or their subsidiaries
distribute. Microsoft, Microsoft Corporation or their subsidiaries
will not retrieve any personally identifiable information, or any
other information, from your DEVICE by downloading such Security
Updates.
10. Consent to Use of Data. You agree that Microsoft, Microsoft
Corporation and their affiliates may collect and use technical
information gathered in any manner as part of product support
services related to the SOFTWARE. Microsoft, Microsoft
Corporation and their affiliates may use this information solely to
improve their products or to provide customized services or
technologies to you. Microsoft, Microsoft Corporation and their
affiliates may disclose this information to others, but not in a form
that personally identifies you.
11. Internet Gaming/Update Features. If the SOFTWARE provides,
and you choose to utilize, the Internet gaming or update features
within the SOFTWARE, it is necessary to use certain computer
system, hardware, and software information to implement the
features. By using these features, you explicitly authorize
Microsoft, Microsoft Corporation and/or their designated agent to
use this information solely to improve their products or to provide
customized services or technologies to you. Microsoft or Microsoft
Corporation may disclose this information to others, but not in a
form that personally identifies you.
12. Internet-Based Services Components. The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that
Microsoft Corporation or their affiliates may automatically check
the version of the SOFTWARE and/or its components that you are
utilizing and my provide upgrades or supplements to the
SOFTWARE that may be automatically downloaded to your Device.
13. Links to Third Party Sites. The SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are NOT under the control of
Motorola, Microsoft, Microsoft Corporation or their affiliates.
Neither Motorola, Microsoft nor Microsoft Corporation nor their
affiliates are responsible for (i) the contents of any third party
sites, any links contained in third sites, or any changes or updates
to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you
only as a convenience, and the inclusion of any link does not imply
Microsoft License
111
an endorsement of the third party site by Motorola, Microsoft,
Microsoft Corporation or their affiliates.
14. Additional Software/Services. The SOFTWARE may permit
Motorola, Microsoft, Microsoft Corporation or their affiliates to
provide or make available to you SOFTWARE updates,
supplements, add-on components, or Internet-based services
components of the SOFTWARE after the date you obtain your initial
copy of the SOFTWARE (“Supplemental Components”).
14.1. If Motorola provides or makes available to you Supplemental
Components and no other EULA terms are provided along with the
Supplemental Components, then the terms of this EULA shall
apply.
14.2.If Microsoft, Microsoft Corporation or their affiliates make
available Supplemental Components, and no other EULA terms are
provided, then the terms of this EULA shall apply, except that the
Microsoft, Microsoft Corporation or affiliate entity providing the
Supplemental Component(s) shall be the licensor of the
Supplemental Component(s).
14.3. Motorola, Microsoft, Microsoft Corporation and their
affiliates reserve the right to discontinue any Internet-based
services provided to you or made available to you through the use
of the SOFTWARE.
15. UPGRADES AND RECOVERY MEDIA.
15.1. DEVICE Software. If the DEVICE Software is provided by
Motorola separate from the DEVICE on media such as a ROM chip,
CD ROM disk(s) or via web download or other means, and is
labeled “For Upgrade Purposes Only” or “For Recovery Purposes
112
Microsoft License
Only”, you may install one copy of such DEVICE Software on the
DEVICE as a replacement copy for the existing DEVICE Software
and use it in accordance with the Grant of Software License
section of this EULA.
15.2. Desktop Software. If any Desktop Software component(s) is
provided by Motorola separate from the DEVICE on CD ROM disk(s)
or via web download or other means, and labeled “For Upgrade
Purposes Only” or “For Recovery Purposes Only”, you may (i) install
and use one copy of such component(s) on the computer(s) you use
to exchange data with the DEVICE as a replacement copy for the
existing Desktop Software component(s).
16. COPYRIGHT. All title and intellectual property rights in and to
the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and “applets”,
incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by
Microsoft or its suppliers (including Microsoft Corporation). You
may not copy the printed materials accompanying the SOFTWARE.
All title and intellectual property rights in and to the content which
may be accessed through use of the SOFTWARE is the property of
the respective content owner and may be protected by applicable
copyright or other intellectual property laws and treaties. This
EULA grants you no rights to use such content. All rights not
specifically granted under this EULA are reserved by Microsoft and
its suppliers (including Microsoft Corporation).
17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is
subject to U.S. export jurisdiction. You agree to comply with all
applicable international and national laws that apply to the
SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by
U.S. and other governments. For additional information, see
http://www.microsoft.com/exporting/.
18. PRODUCT SUPPORT. Product support for the SOFTWARE is NOT
provided by Microsoft, its parent corporation, Microsoft
Corporation, or their affiliates or subsidiaries.
19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS
PROHIBITED BY LAW, MICROSOFT SHALL HAVE NO LIABILTIY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE
OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL
APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL
PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION,
PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH
THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED
MATERIALS.
Microsoft License
113
114
Microsoft License
Important Safety and
Legal Information
115
Safety and General Information
This section contains important information on the safe and
efficient operation of your mobile device. Read this
information before using your mobile device.*
Safety Information
Exposure to Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
the relevant standards, always follow these instructions and
precautions.
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
116
Safety Information
When placing or receiving a phone call, hold your mobile device
just like you would a landline phone.
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at: www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Pacemakers
If you have a pacemaker, consult your physician before using this
device.
Persons with pacemakers should observe the following
precautions:
• ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your pacemaker when the
mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the pacemaker to minimize the
potential for interference.
• Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some mobile devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing
aid manufacturer or physician to discuss alternatives.
Safety Information
117
Other Medical Devices
Operational Warnings
If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
When using your mobile device while driving, please:
• Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call if you
can’t concentrate on driving.
• Use handsfree operation, if available.
• Pull off the road and park before making or answering a
call if driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Motorola Web site: www.motorola.com/callsmart.
118
Safety Information
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take
it to a Motorola Authorized Service Center. Do not attempt to dry it
with an external heat source, such as a microwave oven.
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original
batteries and chargers.
Caution: To avoid risk of personal injury, do not dispose of your
battery in a fire.
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Symbol
032374o
032376o
032375o
Symbol
Definition
Do not throw your battery or mobile device
in the trash.
Li Ion BATT
032378o
Your mobile device contains an internal
lithium ion battery.
Do not let your battery, charger, or mobile
device get wet.
Listening at full volume to music or voice
through a headset may damage your
hearing.
Definition
Choking Hazards
Important safety information follows.
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Do not dispose of your battery or mobile
device in a fire.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Glass Parts
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Safety Information
119
Seizures/Blackouts
Repetitive Motion
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
120
Safety Information
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This
device may not cause interference and (2) This device must accept
any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5.
Industry Canada Notice
Industry Canada Notice
121
FCC Notice to Users
The following statement applies to all products that have
received FCC approval. Applicable products bear the FCC
logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
product label.
Motorola has not approved any changes or modifications to this
device by the user. Any changes or modifications could void the
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. See 47 CFR Sec. 15.19(3).
If your mobile device or accessory has a USB connector, or is
otherwise considered a computer peripheral device whereby it can
be connected to a computer for purposes of transferring data, then
it is considered a Class B device and the following statement
applies:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
FCC Notice
122
FCC Notice
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Motorola Limited Warranty for the United States and
Canada
What Does this Warranty Cover?
Warranty
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and
Accessories as
defined above, unless
otherwise provided for
below.
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Decorative
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Warranty
123
Products Covered
Length of Coverage
Consumer and
Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and
Accessories that are
Repaired or
Replaced.
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
124
Warranty
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from
the date of purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
How to Obtain Warranty Service or
Other Information
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Canada
All Products
1-800-461-4575
TTY
1-888-390-6456
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
Warranty
125
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
126
Warranty
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aids
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Hearing Aids
127
Information from the World Health Organization
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
WHO Information
Product Registration
Online Product Registration:
direct.motorola.com/hellomoto/
Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
Registration
128
WHO Information
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
Export Law
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Wireless: The New Recyclable
Your wireless mobile device can be recycled. Recycling your
mobile device reduces the amount of waste disposed in landfills
and allows recycled materials to be incorporated into new
products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their mobile devices
and have taken steps to promote the collection and
environmentally sound recycling of end-of-life devices.
As a mobile device user, you have an important role in ensuring
that this device is recycled properly. When it comes time to give
this mobile device up or trade it in for a new one, please remember
that the mobile device, the charger, and many of its accessories
can be recycled. It's easy. To learn more about CTIA's Recycling
Program for Used Wireless Devices, please visit us at:
Recycling
recycling.motorola.young-america.com/
index.html
Export Law
129
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on
the printed circuit board that may contain very small amounts of
perchlorate. In such cases, California law requires the following
label:
“Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.”
There is no special handling required by consumers.
Perchlorate Label
130
Perchlorate Label
Smart Practices While Driving
Drive Safe, Call Smart SM
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Go to
www.motorola.com/callsmart for more
information.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
• Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
• When available, use a handsfree
device. If possible, add an additional
layer of convenience to your mobile device
with one of the many Motorola Original
handsfree accessories available today.
Driving Safety
• Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from the
road.
Driving Safety
131
• Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
• Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
• Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
* Wherever wireless phone service is available.
132
Driving Safety
index
accessibility 94
accessories 10
connector port 2, 3
ActiveSync 50
alarms 95
alerts
setting 30, 31
turning off 24, 39
animation 103
answering a call 13, 37
attachments 59
auto-lock, phone 26
automatic e-mail setup 46
background 32
backlight 37
battery 10, 11
conserving 12
extending battery life 11,
37, 66
indicator 21
Bluetooth
connection 93, 99
indicator 20, 21
remote 68
wireless 65
bonding (See Bluetooth
wireless)
browser 105
disconnecting 105
shortcut keys 75
calculator 100
calendar 98, 99
call timers 97
call waiting 45
caller ID 41, 91
calls
answering 13, 37
ending 13
making 13
camera 83, 86
camera key 2, 3
cancel message 56
index
133
center key 3
certificate management
101, 102
charging indicator 21
codes 25
computer remote 68
conference calls 45
conserve battery 12
contacts 42, 91
converter 100
copying files 67, 80
currency 100
date, setting 36
deleting programs 29
dialed calls 39
dialing phone numbers 13
display 17, 37
134
index
downloading
e-mail messages 61
files 80
message objects 60
e-mail 46, 57, 58, 59
attachments 59
setup 46, 47, 48
signature 59
emergency number 42
end key 2, 3, 13
ending a call 13
entering
numbers 23
text 22, 23
exchange server 48
export regulations 129
file manager 28
filter 40
flight mode 27
forwarding calls 60
games 105
global access look up 56
handsfree
speaker 25
handsfree indicator 20
headset
jack 2, 3
headset indicator 21
hearing aids 127
home screen 17, 32, 34
hyperlink phone number 90
I
Incoming Call message 41
international access code 42
ISP 57
language 93
linking (See Bluetooth
wireless)
locking phone 25
Low Battery message 21
making calls 13, 90
master reset 96
media player 78, 95, 103
buttons 80
controls 80
memo pad 101
memory card indicator 22
menu key 2, 3
menus
icons 19
shortcuts 43
message indicator 20
messages 46, 57, 59, 60
delivery 58
e-mail 46
reminders 95
text 46
text messages 59
Microsoft license agreement
109
missed calls 41
Missed Calls message 41
Mobile Device Center 50
mode flight 27
modem 70
multimedia messages 46,
59, 60
music 103
music player 78
navigation key 2, 3
netowrking 70
network settings 97
note pad 101
number. See phone number
numbers 23
object exchange 67
operator hosted e-mail 46
optional
accessories 10
features 10
over the air (OTA) 49
owner information 96
index
135
P
pairing (See Bluetooth
wireless)
pairing indicator 20
pause button 79
PC Remote 68
perchlorate label 130
personalizing 93
phone numbers 15
photos 83, 103
picture ID 41, 91
pictures 103
playing music 79
playing video 79
power key 2, 3, 13
priority 56
profiles 30, 31
received calls 39
recent calls 39
recycling 129
redial 40
reminders 95
remote control 68
removing programs 29
replying 60
returning a call 41
ring styles
indicators 21
settings 30
ring tones 103
ringer ID 41, 91
ringer volume 94
roam indicator 20
safety information 116
safety tips 131
security, locking 26
select key 2
send key 2, 3, 13
sending & receiving
messages 53
setting up e-mail 46, 47
shortcuts 16, 43
side scroll keys 3
signal strength indicator 21
signature 59
soft keys 2, 3, 34
sounds 95, 103
speed dial 42
start menu
customizing 35
stereo Bluetooth indicator
21
storing your number 15
quick notes 101
136
index
synchronizing 49
Bluetooth 52
cable 51
with computer 50
transfer music from
computer 80
TTY calls 90
turning on/off 13
task manager 28
telephone number. See
phone number
temperature 100
text 23
entry 22
messages 57, 59, 60
messages, delivery 58
third party applications 38
three way calling 45
thumb wheel 2, 3
time zones 100
time, setting 36
timers 40, 97
tips & tricks 16
unlock code 25
unlocking phone 25, 26
video 103
clip 86
controls 80
voice key 2, 3
voicemail 44
voicemail message indicator
44
volume 24, 94
volume keys 2, 3
wallpaper 32
warranty 123
Web 105
browser 104, 105
browser, disconnecting
105
page 104
phone number 90
shortcut keys 75
weights & measurements
100
WHO information 128
Windows Mobile Device
Center 50
Wireless Manager 16
your phone number 15
index
137
U.S. patent Re. 34,976
138
index

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