RuggON PM-521 TABLET PC User Manual PM 521 UM DF D 003092015
RuggON Corporation TABLET PC PM 521 UM DF D 003092015
RuggON >
User manual revised 2
![](/img.php?id=2550437&img=bg1.png)
PM-521
User's Manual
©2015 RuggON Corporation. All rights reserved.
TRADEMARKS
RuggON logo is a trademark of RuggON Corporation, registered in the United States Patent and
Trademark Office and in other countries. Microsoft and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary
of Microsoft Corporation. The Bluetooth® word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks
of their respective owners.
Images shown in this document may vary slightly from actual products at time of shipping.
Information in this manual is subject to change without notice.
![](/img.php?id=2550437&img=bg3.png)
i
Table of Contents
About This Manual
Related Information ......................................................................................1
Conventions..................................................................................................1
Basic Safety Guidelines
Intended Use ................................................................................................2
Maintenance and Operation Overview .........................................................2
Safety ...........................................................................................................3
Electrical Hazards.........................................................................................3
Environmental...............................................................................................3
Radio Transmissions ....................................................................................4
Cleaning and Servicing.................................................................................4
Regulatory and Certification .........................................................................4
Lithium Battery Safety Statement .................................................................5
Chapter 1. Introduction
About This Guide ..........................................................................................7
Unpacking the Device...................................................................................7
Technical Specifications ...............................................................................7
PM-521 Configuration Options .....................................................................9
Parts List.....................................................................................................10
Identifying the Device
.................................................................................
11
Dimensions .................................................................................................16
Touch Screen Features ..............................................................................17
Chapter 2. Getting Started
First Time Use ............................................................................................18
Charging the Battery...................................................................................18
Powering the Device On and
Off
................................................................19
Installing the MicroSD Card ........................................................................22
Removing the MicroSD Card ......................................................................23
Using the Stylus..........................................................................................24
![](/img.php?id=2550437&img=bg4.png)
ii
Removing the Protective Film from the Display..........................................24
Chapter 3. Operation
Opening the I/O Compartment Cover .........................................................25
Closing the I/O Compartment Cover ..........................................................26
Connecting to External Cabling ..................................................................27
Handstrap, Carrying Handle and Shoulder Strap .......................................30
Installing the Standard Battery ...................................................................34
Removing the Standard Battery .................................................................35
Connecting to a Wireless Network .............................................................36
Chapter 4. Using BIOS Setup Utility
When to Use the BIOS Setup Utility ...........................................................37
Accessing the BIOS Setup Utility ...............................................................37
Installation an Operating System................................................................38
BIOS Passwords ........................................................................................41
EC and
BIOS
..............................................................................................43
Chapter 5. Troubleshooting
Troubleshoot the Wi-Fi Connection ............................................................48
Troubleshoot Operating the Computer .......................................................49
Call Product Support ..................................................................................49
Chapter 6. Maintenance
Cleaning the Device ...................................................................................50
Returning the Device ..................................................................................50
Contacting RuggON ...................................................................................50
![](/img.php?id=2550437&img=bg5.png)
1
About This Manual
The PM-521 User’s Manual provides instruction for qualified personnel to follow when setting up a
new PM-521 device.
This document is intended for use by qualified personnel to compliment the training and expertise,
not to replace it.
Related Information
Current information and manuals are available for download at the following website:
http://www.ruggon.com
Conventions
Bolded or underlined text is used to emphasize the designated information.
A Note is used to provide additional information for the device or settings.
A Caution is used to warn against potential hazards or to caution against unsafe practices.
A Warning is used to identify immediate hazards for property damage, injury or death.
![](/img.php?id=2550437&img=bg6.png)
2
Basic Safety Guidelines
The following safety guidelines are intended to help protect the user from injury and prevent
damage to the hardware.
Do not place anything on the AC adapters power cable and make sure the cable is not
located where it can be tripped over or stepped on.
Do not cover the AC adaptor as it reduces the cooling
Do not use the AC adapter while it is inside the carrying case.
Use only the AC adapter, power cord, and batteries that are approved for use with the device.
Use of another type of battery or AC adapter may cause risk of fire or explosion.
If you use an extension cable with the AC adapter, ensure that the total ampere rating of
all products plugged in to the extension cable does not exceed the ampere rating of the
extension cable.
If the device is moved between environments with very different temperature and/ or humidity
ranges, condensation may form on or within the device. Avoid damaging the device by
allowing sufficient time for the moisture to evaporate before using the device.
When disconnecting cables, pull on the connector or on its strain relief loop, not on the
cable itself. When pulling out or plugging in the connector, keep it evenly aligned to prevent
bending the connector pins.
Intended Use
The PM-521 rugged tablet is equipped with multi-functional terminals for stationary and mobile
applications in industrial environments such as logistics, warehousing, fleet management,
manufacturing and the automotive industry.
Read the safety guidelines thoroughly before starting any servicing on the device. Read the
guidelines before powering up the device, and keep this document for later use.
The operator is solely responsible for any damage resulting from unauthorized modifications to the
device.
Unintended Application Use
The device is not designed for use in life-support systems or critical safety/security systems where
system malfunction can lead to the direct or indirect endangerment of human life. The operator is
fully responsible for using the device in these situations.
Maintenance and Operation Overview
The PM-521 is designed and manufactured according to strict controls and following the stated
safety regulations. The following list identifies incorrect operating uses of the PM-521. Incorrect
use of the PM-521 can lead to hardware damage, safety issues and possible risk to personnel
health:
The PM-521 is under operation by untrained personnel;
The PM-521 is not maintained as recommended;
The PM-521 is not used as intended.
![](/img.php?id=2550437&img=bg7.png)
3
Safety
To prevent injury and damage, read the following safety guidelines prior to operating the
device. The manufacturer assumes no liability for any and all damages arising from misuse or
noncompliance with these guidelines.
Electrical Hazards
Cleaning/Servicing: Power Off the PM-521
Disconnect the PM-521 from power before cleaning or servicing it.
Power Adapter
Contact an authorized service personnel for repairs to the power pack. In the event of a blown
fuse after replacing the fuse, contact an authorized service personnel to avoid electrical shock.
Use only Supplied Power Cables
RuggON power cables meet industrial requirements for low-temperature flexibility, UV resistance,
and oil resistance. Use only supplied power cables from RuggON.
If other power cables are used, the following may apply:
The operator is solely responsible for the resulting damage;
All RuggON warranties are void.
Environmental Hazards
Do not use the PM-521 in locations near/with flammable gases or vapor.
The use of electrical equipment in explosive environments can be dangerous.
Turn off the device when near a gas station, fuel depot, chemical plant or a place where
blasting operations take place.
Environmental
Ambient Temperature
The PM-521 operates on the basis of a passive cooling concept which internal waste heat is
released via the housing surface and requires fresh airflow in the environment.
Operating the PM-521 with no fresh cooling air may cause overheating and damage to the
device.
The operating environment should not be enclosed to prevent the cool air being heated by
the heat waste from the device.
Connecting and Disconnecting External Devices
To prevent the considerable damage, the PM-521 and the external device should be disconnected
from power when connecting/disconnecting excluding USB devices.
![](/img.php?id=2550437&img=bg8.png)
4
Only Use Authorized Accessories
Only use the supplied cables, power packs and other accessories that have been tested and
approved by RuggON. Contact your local distributor for further information.
Radio Transmissions
Permitted Transmission Power
Follow the national regulations for the maximum permitted transmission power.
The operator is solely responsible for this type of operation.
Radio Frequency Limited Locations
Considering the radio frequency limitation in hospitals and aircraft, the PM-521 can only be
installed with permission.
Industrial computers may affect the function of implanted medical devices such as pacemakers
and may cause malfunction.
Cleaning and Servicing
Disconnect the PM-521 from power before cleaning or servicing.
Never clean the PM-521 with compressed air, a pressure washer or a vacuum cleaner.
If necessary, clean the housing of the PM-521 with a damp cloth.
Clean the touch-screen with a nonabrasive cloth.
Regulatory and Certification
FCC
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
![](/img.php?id=2550437&img=bg9.png)
5
Consult the dealer or an experienced radio/ TV technician for help.
Any changes or modifications not expressly approved by the grantee of this device could void the user’s
authority to operate the equipment.
This device is slave equipment; the device is not radar detection and not ad-hoc operation in the DFS
band.
Labeling Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves. This device is
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard employs a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions accepted by the FCC with the EUT transmitting at the specified power level in
different channels.
The highest SAR value for the device as reported to the FCC is 0.55 W/kg when placed next to the
body.
CE Marking
This product has passed the CE test for environmental specifications when shielded cables are
used for external wiring. We recommend the use of shielded cables. Please contact your local
representative for ordering information.
This product has passed the CE test for environmental specifications. Test conditions for passing
included the equipment being operated within an industrial enclosure. In order to protect the
product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly
recommend the use of CE-compliant industrial enclosure products.
R&TTE
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
CB
This device complies with the IEC 60950-1:2005+A1.
Lithium Battery Safety Statement
Lithium battery inside. Danger of explosion if battery is incorrectly replaced. Replace only with same or
equivalent type recommended by battery manufacturer.
![](/img.php?id=2550437&img=bga.png)
6
![](/img.php?id=2550437&img=bgb.png)
7
Introduction
Chapter 1.
Introduction
The PM-521 is a rugged device equipped with 802.11, Bluetooth and GNSS for wireless data
communications.
The PM-521 is a rugged 10.1” tablet computer capable of 1920 x 1200 resolution.
The PM-521 supports the following operating systems:
Windows® Embedded 8.1 Industry 64bits
Windows® Embedded Standard 7 64bits
Windows® 7 Professional 64bits
Windows® Embedded Standard 8 64bits
Android™ 4.4 (by request)
About This Guide
The PM-521 User Manual provides instruction for qualified personnel to use as a guide for setup
of the device. This document is not intended to replace the training and expertise of the end-user.
Unpacking the Device
Before you begin the installation or configuration process make sure to inspect all components
and accessories. Contact your representative if there are any missing or damaged items. See
“Contacting RuggON” on page 50.
Technical Specifications
Table 1. Technical Specifications
Item
Description
Display 10.1-inch LED Backlight, 1920 (W) x 1200 (H) WUXGA
Touch screen 10-point capacitive touch screen
Brightness 1000 nits
CPU Intel Dual Core Atom E3827 1.75 GHz (Bay Trail)
Operating System
(Optional)
Windows® Embedded 8.1 Industry 64bits
Windows® Embedded Standard 7 64bits
Windows® 7 Professional 64bits
Windows® Embedded Standard 8 64bits
Android™ 4.4 (by request)
RAM DDR3L@1333 MHz 4 GB RAM (8 GB by request)
Storage mSATA SSD 120 GB (optional: 240 GB)
Battery Standard hot swappable battery: 10.8V, 4500mAh, Li-polymer
Power Supply AC 100V ~ 240V, 50~60Hz input; 19VDC@3.42A, 65W
![](/img.php?id=2550437&img=bgc.png)
8
Introduction
Item
Description
Dimensions (W x H x L) 280 mm (11”) x 23 mm (0.9”) x 195 mm (7.7”)
Weight 1.33 kg (2.93 lbs)
Wireless
WLAN Wi-Fi IEEE 802.11 a/b/g/n/ac
Bluetooth Bluetooth V4.0
Sensor
Sensor Gyroscope, G sensor, E-compass, Light sensor
I/O
Docking Connector 12-pin
DC-IN Jack x1
MicroSD Slot x1
Audio Jack x1; headphone / microphone combo
USB 3.0 x1; type A
USB 2.0 x1; type A
RS-232 x1
Micro HDMI x1
Ethernet x1
Security
TPM TPM 1.2
BIOS On/Off for I/Os Yes
Data Collection
Camera
Front: 2.0 Mega-Pixels camera
Rear: 5.0 Mega-Pixels camera with LED auxiliary light and
Auto-focus
GNSS Yes
NFC Optional
Barcode Reader Optional
![](/img.php?id=2550437&img=bgd.png)
9
Introduction
Item
Description
Rugged Specifications
Drop 153 cm (5 feet), 26 drops on plywood
MIL-STD 810G
Vibration (MIL-STD-810G Method 514.6 Category 4,
Fig 514.6C-1, Fig 514.6C-2, Fig 514.6C-3)
Drop (MIL-STD-810G Method 516.6 Procedure IV)
Mechanical shock
(MIL-STD-810G Method 516.6 Procedure I, Procedure V)
Operation and storage temperature
(MIL-STD-810G Method 501.5 and 502.5)
Humidity MIL-STD-810G Method 507.5 Humidity Procedure II
Aggravated Cycles (Fig 507.5-7)
IP rating IP65
Operating Temperature
Range
-20°C (-4°F) to 50°C (122°F)
Storage Temperature
Range
-30°C (-22°F) to 70°C (158°F)
Humidity 5-95% without condensation
PM-521 Configuration Options
The following options are available for the PM-521:
NFC module
Barcode reader
![](/img.php?id=2550437&img=bge.png)
10
Introduction
Parts List
The PM-521 is shipped with the following items. All other accessories are sold and ordered
separately. For help, contact your local RuggON sales representative. See “Contacting RuggON”
on page 50.
PM-521
Power Adapter Stylus 2-Point Carrying Handle
2-Point Shoulder Strap 4-Point Handstrap Hitch D-rings
(Attaching straps)
![](/img.php?id=2550437&img=bgf.png)
11
Introduction
Identifying the Device
Overview
Table 2. Overview
Figure 1. Overview
No Item
Description
1 Left view See “Side View” on page 14 for further information.
2 Front view See “Front View” on page 12 for further information.
3 Rear view See “Rear View” on page 15 for further information.
4 Right view See “Side View” on page 14 for further information.
5
Rubber bumpers Easy to grip rubber bumpers enable the rugged tablet to withstand
shocks and drop for use in demanding environments.
6 Bottom view See “Bottom View” on page 13 for further information.
![](/img.php?id=2550437&img=bg10.png)
12
Introduction
Front View 1 2
14
fn
13
f1
12
f2
3
4
5
fn 6
11 10 9 8 7
Table 3. Front View
Figure 2. Front View
No Item
Description
1 Front camera 2.0 Mega-Pixels camera.
2 Touch screen 5-point capacitive touch.
3 Barcode trigger If barcode scanner is installed, press to scan.
4 Battery LED Display battery status, see “LED Status” on page 13.
5 Wi-Fi LED The Wi-Fi LED lights to indicate Wi-Fi is enabled.
6 FN LED The FN LED lights when the function switch on.
7 Home key Windows® 8 home key.
8 Volume + Volume increase.
9 Volume - Volume decrease.
10 Power key Turns the PM-521 on or off.
11 Power LED The power LED lights when the device is on.
12 F2 key Programmable function key.
13 F1 key Programmable function key.
14 FN key Programmable function key.
![](/img.php?id=2550437&img=bg11.png)
13
Introduction
LED Status
Table 4. LED Status
Item Status
Description
Green: On Power on
Power Off Power off
Green: On Fully charged
Amber: On Charging
Amber:
Blinking
Low power < 15%
Battery
Off Not charging / no battery
Blue: On FN function switch on
FN Blue: Off FN function switch off
Blue: On Wi-Fi on
Wi-Fi Blue: Off Wi-Fi off
Bottom View
Table 5. Bottom View
1
2 3
Figure 3. Bottom
View
No Item
Description
1 Docking connector 12 pin connector for docking onto a station.
2 Kensington lock Lock the PM-521 to a stationary object for security.
3 Pass-through Dual pass-through for WLAN, GNSS
![](/img.php?id=2550437&img=bg12.png)
14
Introduction
ON OFF
3.0
SD
2.0
Side View
Left view
Right view
1 6
2 7
3 8
4 9
10
5
11 13
12 14
Table 6. Side View
Figure 4. Side Views
No Item
Description
1 Left I/O
compartment
cover
Open to access the USB 2.0 port.
2 Micro HDMI Connect HDMI devices to the PM-521.
3 MicroSD slot Insert microSD card in to the slot.
4 Left I/O
compartment
cover
Open to access the left I/O ports.
5 Tether hole Stylus can be tethered to it.
6 USB 2.0 Connect USB devices to the PM-521.
7 Battery switch Switch to ON to provide power from the backup battery.
8 USB 3.0 Connect USB devices to the PM-521.
9 Audio jack Connect a 3.5 mm jack for a headphone or external speakers.
10 Ethernet Connect the PM-521 to an Ethernet (RJ-45) cable.
11 DC-IN jack Insert power connector to charge battery.
12 RS-232 Connect the PM-521 to a serial device.
13 DC-IN cover Open to access the DC-IN jack.
14 Right I/O
compartment
cover
Open to access the right I/O port.
![](/img.php?id=2550437&img=bg13.png)
15
Introduction
Rear View
1 2 3 4
5 5
Figure 5. 7 6
Rear
View
Table 7. Rear View
No Item
Description
1 Battery To install a battery, an external battery is optional.
2 Rear camera 5.0 Mega-Pixels camera with LED auxiliary light.
3 Barcode reader For installing a barcode reader (Optional).
4 NFC sensing area For detecting NFC devices. (Optional)
5
Securing holes Secure the bumpers and the D-rings for the handstrap and shoulder
strap.
6 Expansion bay Remove the cover to find the expansion accessory connector.
7 Stylus holder Place stylus here.
![](/img.php?id=2550437&img=bg14.png)
16
Introduction
28 /
11
7
7.
/
19
2.3 /
0.9
.5 195 / 7.
7
Dimensions
The following image lists the device dimensions without add-ons (mm/inches).
280 / 11
fn
f1
f2
fn
Figure 6. Front View Dimensions
23 / 0.9
Figure 7. Side View Dimensions
![](/img.php?id=2550437&img=bg15.png)
17
Introduction
Touch Screen Features
Always use the point of the stylus for clicking or making strokes on the touch screen.
Never use an actual pen, pencil, or sharp/abrasive object on the touch screen.
The stylus is used as if it were a pen or pencil. Touch the screen with the tip of the stylus then
remove the stylus from the screen.
After each use, replace the stylus in the stylus holder for proper care and to preserve the life of the
stylus.
Using a stylus is similar to moving the mouse pointer then left-clicking icons on a desktop
computer screen.
The following actions are available through the use of the stylus:
Open applications
Choose commands in menu
Select options in dialog box or drop-down menu
Drag the scroll bar
Drag across the text to select content
Place the cursor in a text box before typing
A right click is generated by tapping the mouse icon in the system tray. After tapping, the mouse
icon highlights the right button of the icon in red. The next touch screen tap is treated as a right
click. The mouse icon returns to the left button highlighted in red so subsequent taps are treated
as left clicks.
A stylus replacement kit is available.
To prevent damage or malfunction, always dry the touch screen when wet.
![](/img.php?id=2550437&img=bg16.png)
18
Getting Started
Chapter 2.
Getting
Started
This section provides an outline of the steps necessary to setup a new PM-521. A detailed guide
follows the listed items, see as follows.
For additional technical assistance, contact your RuggON representative. See “Contacting
RuggON” on page 50.
It is recommended to installing or remove accessories on a clean, well-lit work
surface. To protect yourself and the device from electrostatic discharge, wear anti-
static wrist straps or place the device on an anti-static mat.
First Time Use
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Switch the switch to the ON position.
Figure 8. Switching the Battery Switch
3. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
Charging the Battery
When you use the AC adapter to connect your PM-521 to a power outlet, the standard and
external (optional) battery will automatically begin to recharge.
While the battery is charging, the power LED will be active. When the battery is fully charged, the
power LED is lit a solid green.
1. Flip open the DC-IN cover to expose the DC-IN jack.
Figure 9. Opening the DC-IN Cover
![](/img.php?id=2550437&img=bg17.png)
19
Getting Started
2. Connect the AC adapter to the DC-IN port.
Figure 10. Connecting the AC Adapter
After charging the battery, disconnect the AC adapter and close the DC-IN cover.
1. Insert one end of the cover first and angle the cover to seat it in place.
2. Push in the cover to seal the DC-IN compartment.
Figure 11. Closing the DC-IN Cover
The DC-IN cover must be inserted correctly to prevent internal damage to the device.
Powering the Device On and Off
Powering On the Device
Only power on the PM-521 after connecting all of the peripherals and cabling.
1. Press and hold the power button until the screen lights. The device runs through the start up
sequence and powers up.
Figure 12. Power On the PM-521
![](/img.php?id=2550437&img=bg18.png)
20
Getting Started
ON OFF
3.0
2.0
SD
Powering Off the Device
Start screen:
Tap > Shut down.
Desktop screen:
1. Tap and hold at the bottom left corner of the Desktop screen.
2. Tap Shut down or sign out > Shut down.
Bot
h
Start screen and Desktop screen:
1. Display charm bar and tap Settings.
2. Tap Power > Shut down.
Installing the MicroSD Card
The device supports microSD card for easier data storage.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Locate the microSD slot in the left I/O parts.
Left view
MicroSD Slot
Figure 17. Left View: Locating the MicroSD Slot
![](/img.php?id=2550437&img=bg19.png)
21
Getting Started
ON OFF
3.0
2.0
SD
3. The microSD card has a beveled edge. Align the microSD card with the slot making sure that
the corners match.
4. Insert the microSD card and press it in until an audible click sounds.
Figure 18. Installing the MicroSD
Card
5. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
Removing the MicroSD Card
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Locate the microSD slot in the left I/O parts.
Left view
MicroSD Slot
Figure 19. Left View: Locating the MicroSD Slot
![](/img.php?id=2550437&img=bg1a.png)
22
Getting Started
3. Press the microSD card in and release it. The card springs out.
4. Grasp the microSD card and remove it from the slot.
Figure 20. Removing the MicroSD
Card
5. Close the left I/O compartment cover. See “Closing the I/O Compartment Cover” on page
26.
Using the Stylus
Following the information below when using a stylus:
Use only the included stylus to touch the screen. Do not place any objects on its surface and
do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g.,
nails, pencils and ball point pens).
Use the stylus only for touching the screen. Using it for any other purpose may damage the
stylus and result in scratches on the screen.
The pointer cannot follow the stylus movement if you move the stylus too quickly.
To make a selection, tap the screen once with the stylus. To double-click, tap twice without
pausing. To do a right-click, tap the screen once and hold the tip of the stylus on the screen, the
right-click icon appears.
Removing the Protective Film from the Display
The front display of the PM-521 is protected during transport by a transparent film. This film should
remain on the front display during assembly to avoid damage to the front display surface.
Only remove the film once all of the assembly work has been completed.
fn
f1
f2
fn
Figure 21. Removing the Protective Film
![](/img.php?id=2550437&img=bg1b.png)
23
Operation
ON OFF
3.0
SD
2.0
Chapter 3.
Operation
Opening the I/O Compartment Cover
1. Place the device display side down on a clean work surface.
2. Locate the I/O compartment cover.
Left view
Right view
Left I/O
Compartment
Cover
Left I/O
Compartment
Cover
Right I/O
Compartment
Cover
Figure 22. Side View: Locating the I/O Compartment Cover
3. Unlock the latch. (Only available for the left I/O compartment cover)
Figure 23. Unlocking the Latch
4. Pull out the I/O compartment cover.
Figure 24. Openin the I/O Compartment Cover
![](/img.php?id=2550437&img=bg1c.png)
24
Operation
ON OFF
3.0
SD
2.0
Closing the I/O Compartment Cover
1. Place the device display side down on a clean work surface.
2. Locate the I/O compartment cover.
Left view
Right view
Left I/O
Compartment
Cover
Left I/O
Compartment
Cover
Right I/O
Compartment
Cover
Figure 25. Side View: Locating the I/O Compartment Cover
3. Flip the I/O compartment cover and install.
Figure 26. Installing the I/O Compartment Cover
4. Lock the latch. (Only available for the left I/O compartment cover)
Figure 27. Locking the Latch
The I/O compartment cover must be inserted correctly to prevent internal damage to the device.
![](/img.php?id=2550437&img=bg1d.png)
25
Operation
Connecting to External Cabling
To prevent damage to the device, connect all cabling and accessories before
powering up the device.
Connect USB Cabling
The PM-521 have one USB 3.0 and one USB 2.0 ports for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse. The USB ports support USB 2.0 or USB 3.0
devices.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect to USB device via USB cable.
Figure 28. Connect USB 2.0 Cabling
![](/img.php?id=2550437&img=bg1e.png)
26
Operation
Figure 29. Connect USB 3.0 Cabling
![](/img.php?id=2550437&img=bg1f.png)
27
Operation
Connect Ethernet Cabling
The PM-521 provide have a Ethernet port for connecting Ethernet.
Use a shielded cable is required to maintain emissions and susceptibility compliance.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect LAN cable to Ethernet port on the PM-521.
Connect Audio Cabling
Figure 30. Connect Ethernet cabling
For higher audio quality, you can send sound through external audio devices such as speakers,
headphones, or earphone using audio connector.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect the audio cable.
Figure 31. Connect Audio Cabling
![](/img.php?id=2550437&img=bg20.png)
28
Operation
Connect Micro HDMI Cabling
Connect to HDMI devices via micro HDMI cable.
1. Open the left I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Connect micro HDMI cable to micro HDMI port on the PM-521.
Connect RS-232 Cabling
Figure 32. Connect Micro HDMI Cabling
Connect to RS-232 devices via RS-232 cable.
1. Open the right I/O compartment cover. See “Opening the I/O Compartment Cover” on page
25.
2. Align the RS-232 cable with the port in the device and connect it.
3. Turn the locking screws on the cable to secure it to the device.
Figure 33. Connect RS-232 Cabling
![](/img.php?id=2550437&img=bg21.png)
29
Operation
Handstrap, Carrying Handle and Shoulder Strap
The PM-521 is equipped with a handstrap, a carrying handle and a shoulder strap for convenience
and choice. Select the accessory that is right for your needs.
The handstrap can be installed with either the shoulder strap or the carrying handle. However, the
handle and shoulder strap can not be installed together due to space constraints.
For more information, see “Connecting the Handstrap” on page 30, “Connecting the Carrying
Handle” on page 32 and “Connecting the Carrying Handle” on page 32.
Connecting the Handstrap
1. Remove the screws securing the bumpers.
2. Install the D-rings.
Figure 34. Removing the Screws
Make sure the D-rings are tightly secured before installing the handstrap.
Figure 35. Installing the D-rings
![](/img.php?id=2550437&img=bg22.png)
30
Operation
3. Connect the handstrap on the D-rings.
When the handstrap is installed, the stylus can be placed under the strap.
Removing the Handstrap
Figure 36. Connecting the Handstrap
1. Unlock the handstrap from the D-rings.
2. Remove the D-rings.
Figure 37. Removing the Handstrap
Figure 38. Removing the D-rings
![](/img.php?id=2550437&img=bg23.png)
31
Operation
3. Secure the bumper and the PM-521 with screws.
Figure 39. Securing the
Screws
Connecting the Carrying Handle
1. Attach the clips to the metal loop on the bumper.
Figure 40. Connecting the Carrying Handle
Removing the Carrying Handle
1. Press in the clips to release them from the metal loop.
2. Remove the clips.
Figure 41. Removing the Carrying Handle
![](/img.php?id=2550437&img=bg24.png)
32
Operation
Connecting the Shoulder Strap
1. Attach the clips to the metal loop on the bumper.
Figure 42. Connecting the Shoulder Strap
Removing the Shoulder Strap
1. Press in the clips to release them from the metal loop.
2. Remove the clips.
Figure 43. Removing the Shoulder Strap
![](/img.php?id=2550437&img=bg25.png)
33
Operation
Installing the Standard Battery
The following instructions are for both standard and external batteries. The external battery is an
optional component. Only use components specifically designed for this device. Contact your local
representative for ordering information.
Make sure the power switch is switched to ON before installing the standard/external
battery. See “First Time Use” on page 18.
1. Place the device display side down on a clean work surface.
2. Locate the battery.
Locking Switch
Release Button
Battery
Figure 44. Rear View: Locating the Battery
3. Align the tabs on the battery with the slots on the chassis.
4. Angle the battery in place and set the tabs in the chassis slots.
5. Lower the raised end of the battery and press in place until an audible click is heard.
Figure 45. Installing the Battery
![](/img.php?id=2550437&img=bg26.png)
34
Operation
6. Slide the locking switch on the top-left side to lock the battery.
Figure 46. Locking the Battery
Make sure the latch is securely locked to prevent the battery from falling.
Removing the Standard Battery
1. Place the device display side down on a clean work surface.
2. Locate the battery.
Locking Switch
Release Button
Battery
Figure 47. Rear View: Locating the Battery
3. Slide the locking switch on the top-left side to the unlock position.
Figure 48. Unlock the Battery
4. Press and hold the release button as shown in the image to release the battery.
![](/img.php?id=2550437&img=bg27.png)
35
Operation
5. Hold the battery and angle the left side up to remove.
Figure 49. Removing the Battery
Connecting to a Wireless Network
Before you can make use of the PM-521 wireless functions, you need to connect to a network. The
following is a set of procedures for connecting to a wireless network.
1. Before beginning, make sure your Wi-Fi setting is enabled and you are within range of a
wireless network. If your Wi-Fi setting is disabled, proceed to step 2.
Look at the Network icon located at the right side of the taskbar. If the icon displays an
X in a red circle, you are not within range of a wireless network. Move to a different spot
until the Wi-Fi icon changes status indicating availability to a wireless network.
2. From any screen, open the Charms bar by sliding your finger inward from the screen’s right
edge. The Charms bar displays along the screen’s right side.
3. In the Charms bar, tap Settings to open the Settings menu.
4. In Settings, tap the Network icon to display the Networks connection settings.
5. The Wi-Fi menu displays. By default, the Wi-Fi menu is set to Off. Tap the bar next to Off to
toggle Wi-Fi to On. This enables the Wi-Fi option.
6. Once W-Fi is enabled a listing of all available wireless networks displays. The wireless
networks with the strongest signal are atop the list.
7. Select the network you want to connect to, and tap the Connect button. You can tap the
Connect Automatically check box if you connect to this network frequently. If you connect
to the network, you are finished with the process. The network is considered an Open
unsecured network, no passoword is required.
8. If a password is required, type the password in the Enter the network security key
field. Alternatively, you can also push the WPS button on your router to begin the security
handshake.
9. Tap Next to finish the connection process.
You have successfully connected to a wireless network.
![](/img.php?id=2550437&img=bg28.png)
36
Using BIOS Setup Utility
Chapter 4.
Using BIOS
Setup Utility
Your ruggedized tablet has a BIOS setup utility which allows you to configure important system
settings, including settings for the Boot and AP menus as well as the device’s basic settings--the
system reads the basic settings during initialization in order to boot correctly
When to Use the BIOS Setup Utility
You need to run the BIOS Setup utility when:
Restoring to BIOS settings to factory default
Modifying specific hardware settings
Modifying specific settings to optimize system performance
Installing Windows 7 operating system
Accessing the BIOS Setup Utility
The BIOS Setup Utility screens shown in this chapter are for your reference only. The
actual images or settings on your tablet computer may differ.
The BIOS Setup Utility program may have been updated after the publication of this
manual.
To run the BIOS Setup Utility, use the following procedures:
1. Perform one of the following:
If the PM-521 is powered off
Press the Power button to start up the device. The power LED lights.
Quickly press and hold the Windows Home key until the BIOS Post screen displays.
If the PM-521 is powered on
Press the Power button to shut down the device.
Quickly press and hold the Windows Home Key until the BIOS Post screen displays.
The BIOS POST screen appears as shown.
2. From the BIOS POST screen select App Menu to open the BIOS Setup Utility.
Figure 50. BIOS POST Screen
![](/img.php?id=2550437&img=bg29.png)
37
Using BIOS Setup Utility
Due to the device’s fast boot up and boot down time, there is only a small time frame of a few
seconds between the release of the Power button and the opportunity to press the Windows Home
key.
The App Menu displays.
Figure 51. BIOS Setup Utility: App Menu Screen
Installation an Operating System
Setting Up a Windows 7 Installation Environment
There are several settings in BIOS that must be modified before you can install a Windows 7
operating system.
Use the following guidelines to prepare the BIOS environment:
Ste
p
1: Enable CSM Support
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 37.
2. Navigate to APP Menu > Main > Boot Features.
3. Locate the CSM Support setting and tap the drop-down menu to display the options.
![](/img.php?id=2550437&img=bg2a.png)
38
Using BIOS Setup Utility
4. Tap Yes to enable CSM support.
Step 2 Enable Legacy Boot
Figure 52. Main > Boot Features
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 37.
2. Navigate to APP Menu > Main > Boot Features.
3. Locate the Legacy Boot setting and tap on the menu to select On enable legacy boot.
Figure 53. Main > Boot Features
Ste
p
3: Enable USB 2.0 Support
1. Access the BIOS Setup Utility, see “Accessing the BIOS Setup Utility” on page 37.
2. Navigate to APP Menu > Advanced > Miscellaneous Configuration.
3. Locate the USB Controller Select drop-down menu and tap on it.
![](/img.php?id=2550437&img=bg2b.png)
39
Using BIOS Setup Utility
4. Tap USB 2.0 from the menu list. USB 2.0 is now enabled for the device.
Figure 54. Advanced > Miscellaneous Configuration
Step 4: Advanced > Miscellaneous Configuration
Save the Settings
After you configure BIOS, you will need to save the settings.
1. Navigate to APP Menu > Exit and tap Exit Saving Changes.
Figure 55. Exit the BIOS Utility
2. A prompt display, tap Yes to save the configuration.
The BIOS settings are configured and the Windows 7 operating system can be installed.
![](/img.php?id=2550437&img=bg2c.png)
40
Using BIOS Setup Utility
BIOS Passwords
Setting Up a Supervisor Password
To setup a supervisor password, follow the procedure as described:
1. Go to APP Menu > Security > Account’s Password Status.
2. Tap the Enter icon next to Setup the Supervisor Password to access the virtual keyboard.
Figure 56. Security > Account’s Password Status
3. Tap the password to use for the Supervisor profile and tap Enter.
Figure 57. Set Supervisor Password
![](/img.php?id=2550437&img=bg2d.png)
41
Using BIOS Setup Utility
4. Verification of the password is required. Tap the same password again and tap Enter to
confirm the new password.
5. Navigate to APP Menu > Exit.
Figure 58. Exit Screen
6. Tap Exit Saving Changes to display the confirmation screen.
7. Tap Yes to save the new configuration settings.
After setting the Supervisor password, the password is required to access the BIOS Setup Utility.
Changing a Supervisor Password
1. Navigate to APP Menu > Security > Account’s Password Status.
2. Tap the Enter icon next to Setup Supervisor Password.
3. Enter the current supervisor password.
4. Enter a new password.
5. Enter the new password again to confirm.
6. Go to APP Menu > Exit.
7. Tap Exit Saving Changes and tap Yes to save the configuration.
Resetting a Supervisor Password
A supervisor password can not be reset. In the event that you forget the supervisory password,
you will need to reflash the BIOS to enter the BIOS menus. Refer to “Updating BIOS” on page
43 to reflash the BIOS.
![](/img.php?id=2550437&img=bg2e.png)
42
Using BIOS Setup Utility
EC and BIOS
Updating BIOS
This procedure allows you to update and reflash the system BIOS. Both procedures follow the
same steps as described in the following.
Make sure to protect your device from power loss during the BIOS update procedure to prevent
irreparable damage to your system’s mainboard.
For this procedure, it is highly recommended to connect the device to the AC adapter to prevent a
sudden loss of power during the BIOS updating process.
1. Contact your technical sales or technical representative to obtain the correct BIOS file.
2. Copy the BIOS file on to the USB device.
3. Connect the USB device to one of the device’s USB ports and power on the PM-521.
A USB keyboard is required for entering command.
4. Once the device is on and the Windows 8 Home screen displays, open the Charms bar by
sliding your finger inward from the screen’s right edge. The Charms bar displays.
5. Tap Settings from the displayed menus.
Figure 59. Charms Bar > Settings
![](/img.php?id=2550437&img=bg2f.png)
43
Using BIOS Setup Utility
6. Tap Change PC settings.
Figure 60. Change PC Settings
7. From the PC settings menu, tap Update and recovery to continue.
Figure 61. Update and Recovery
![](/img.php?id=2550437&img=bg30.png)
44
Using BIOS Setup Utility
8. From the Update and recovery screen, tap Recovery.
The Advanced startup option displays.
Figure 62. Recovery
9. Under Advanced startup, tap Restart now.
Figure 63. Restart
Now
![](/img.php?id=2550437&img=bg31.png)
45
Using BIOS Setup Utility
Figure 64. Use a Device
11. From the Use a device menu, tap Internal Shell to open the command screen.
Make sure connect the PM-521 to the AC adapter to prevent a sudden loss of power.
Figure 65. Internal Shell
![](/img.php?id=2550437&img=bg32.png)
46
Using BIOS Setup Utility
10.
T
ap Use a device to select a boot up preference.
12. In the command screen, enter fs1: to select the USB device already connected to the
device. The command directs you to the USB device’s root menu.
Figure 66. Internal Shell Command Screen
13. If the BIOS file is in a folder and not in the root directory, navigate to the target folder.
14. Type wf (.nsh) and tap Enter. wf is the designated BIOS file.
Do not turn off your device or interfere with the reflash process until the process is complete.
15. Reboot the PM-521.
The BIOS is now updated.
Updating EC
Connect the PM-521 to the AC adapter to prevent a sudden loss of power
.
1. Updating EC requires the use of the Internal Shell Command menu, refer to steps 1 to 12 of
“Updating BIOS”.
2. Enter the EC source file folder.
3. In the source folder, enter f.
4. Do not turn off your device or interfere with the reflash process until the process is complete.
The system reboots once the process is completed.
![](/img.php?id=2550437&img=bg33.png)
47
Using BIOS Setup Utility
Chapter 5.
Troubleshooting
Use the troubleshooting tables in this section to fix problems with the Wi-Fi connection, 802.1x
security, or general problems with operating the computer.
If you send the computer in for service, it is your responsibility to save the computer
data and configuration. RuggON is responsible only for ensuring that the hardware
matches the original configuration when repairing or replacing the computer.
Troubleshoot the Wi-Fi Connection
Use this troubleshooting table to help solve problems with your 802.11 radio connection.
Q. When you turn on the computer after it was suspended for a while (10 to 15 minutes or
longer), it can no longer send or receive messages over the network.
A. Host may have deactivated or lost current terminal emulation session. In a TCP/IP direct
connect network, turn off the “Keep Alive” message from host to maintain the TCP session
while the computer is suspended.
Q. The computer is connected to the network and you move to a new site to collect data. Your
computer now shows you are not connected to the network.
A. Move closer to an access point or to a different location to reestablish communications until
you reconnect with the network.
Q. The computer appears to be connected to the network, but you cannot establish a terminal
emulation session with the host computer.
A. There may be a problem with the host computer, or with the connection between the access
point and the host computer. Check with the network administrator to make sure the host is
running and allowing users to log in to the system.
Q. The computer appears to be connected to the network, but the host computer is not receiving
any information from the computer.
A. There may be a problem with the connection between the access point and the host
computer. Check with the network administrator or use your access point user’s manual.
Q. A network connection icon appears in the toolbar, but then disappears.
A. The computer may not be communicating with the intended access point. Make sure the
network name matches the access point network name.
The access point may not be communicating with the server. Ensure the access point is
turned on, properly configured, and has 802.1x security enabled.
![](/img.php?id=2550437&img=bg34.png)
48
Troubleshooting
Troubleshoot Operating the Computer
Troubleshooting
Use this section to troubleshoot problems that may prevent you from being able to operate the
computer.
Q. You press the Power button and nothing happens.
A. Make sure that power is connected to the computer.
Q. The computer appears to be locked and you cannot enter data.
A. Restart the computer.
Call Product Support
Simple instructions please contact the dealer, contact ruggon representative, or leave a message
visit the RuggON website at www.ruggon.com.
To better assist you have the following information ready:
Configuration number
Serial number
Operating system, BIOS, and MCU versions
Service pack version
System component versions
If you are using security, know the type and the full set of parameters
![](/img.php?id=2550437&img=bg36.png)
Maintenance
50
Chapter 6.
Maintenance
Cleaning the Device
Danger to electric shock when cleaning or maintaining the PM-521.
To avoid electric shock, turn the PM-521 off and disconnect it from the power supply before cleaning or
maintaining it.
Housing
The housing of the PM-521 is best cleaned with a damp cloth.
Use compressed air, a high-pressure cleaner or vacuum cleaner may damage the surface.
Use a high-pressure cleaner, the additional risk of water entering the PM-521 may damage
the electronics or touch screen.
Touch Screen
Use neutral detergent or isopropyl alcohol on a clean soft cloth to clean the panel surface.
Prevent using any kind of chemical solvent, acidic or alkali solution.
Returning the Device
Please put the contents in the original package gently when you need to return the PM-521.
Contacting RuggON
If you experience technical difficulties, please consult your distributor or contact the technical
services department:
www.ruggon.com
![](/img.php?id=2550437&img=bg37.png)
PAC