Suprema BIOSTATIONRHTC FINGERPRINT SYSTEM User Manual Fingerprint Solutions of Suprema
Suprema Inc. FINGERPRINT SYSTEM Fingerprint Solutions of Suprema
Suprema >
User manual
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Innovative Fingerprint Terminal
User Guide (Ver 1.3)
www.supremainc.com
CAUTION: Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the equipment
WAR NING
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
INFORMATION TO USER:
This equipment has been tested and found to comply with the limit of a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation; if this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient / Relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit difference from that to which
the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help
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Innovative Fingerprint Terminal for Access Control and Time Attendance
Fingerprint recognition, now look and feel!
zFeatures 2.5" 16M color LCD to display multimedia contents including animation and photos.
Invincible speed and capacity
zDelivers fingerprint identification speed to perform 3,000 matches in 1 second and internal memory
storing up to 50,000 fingerprints and 500,000 event logs.
No more wiring!
zProvides various external interfaces including Wi-Fi wireless LAN for easy access to the internal
user info and event log from a remote PC. (Optional)
Data into your USB drive
zUsing USB memory, copies and backs up user info and event log data very easily.
World’s best fingerprint recognition algorithm
zWorld’s most reliable fingerprint solution that ranked No. 1 in an international fingerprint algorithm
contest (FVC2004) with the lowest error rate.
Various fingerprint sensors
zSupports various fingerprint sensors, including optical, capacitive, and thermal swipe, so users can
choose the most suitable fingerprint sensor for their application.
RF Card Support!
zRF module is built in a Terminal itself. Fingerprint, card, and password can be selected as the
authentication method for each user.
Real Time Network operation through Server!
zConnected to the BioAdmin Server, terminals can be managed in real time.
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Innovative Fingerprint Terminal for Access Control and Time Attendance
RF Card Support!
zRF module is built in a Terminal itself. Fingerprint data and card data can be compatibly used.
Real Time Network operation through Server!
zTerminals can be managed in real time by connecting each other through server.
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Contents
Before start
zSafety precautions 6
zGlossary 8
zBasics of fingerprint recognition 9
zHow to place a finger 10
zProduct contents 12
zName of each part 14
zInstallation and cable spec. 16
For administrators (Basic functions)
zEnter Admin menu 19
zUsing Admin menu 20
zOperation mode setting 21
zNetwork setup
–TCP/IP 22
– Wireless LAN 23
– Server 24
–Serial 25
–USB 26
zUser management
– Enroll new user 27
– Check user info 31
– Edit user info 32
– Delete user 33
– Delete all users 34
– Check User DB 35
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Contents
For Administrators (Advanced functions)
zDisplay & sound setting 37
zDevice setup
– Fingerprint setting 39
– I/O setting 41
– Door relay setting 42
– Change master Password 43
– View device info 44
– Device reset 45
– Factory default 46
zLog
– Check log 47
– Filter log 48
– Delete entire log 49
zUSB memory 50
For General Users
zOpen door
– Access using 1:N mode 53
– Access using 1:1 mode 54
zUsing T&A event
– T&A event using 1:N mode 56
– T&A event using 1:1 mode 57
– Using extended T&A events 58
zView user’s Access/T&A event records 59
zAuthentication procedure as per operation mode 60
zAuthentication procedure for T&A event 61
Appendix
zList of Admin menu 62
zSpecifications 63
zTroubleshooting 64
zDevice cleaning 65
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Safety precautions
The list below is to keep user’s safety and prevent any loss. Please read carefully before
use.
Do not install the device in a
place subject to direct sun light,
humidity, dust or soot.
Do not place a magnet near the
product. Magnetic objects such a
s magnet, CRT, TV, monitor or
speaker may damage the device
.
Do not place the device next to
heating equipments.
Be careful not to let liquid like
water, drinks or chemicals leak
inside the device.
Clean the device often to remove
dust on it. In cleaning, do not splash water
on the device but wipe it out with
smooth cloth or towel.
Before Start
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Safety precautions
The list below is to keep user’s safety and prevent any loss. Please read carefully before
use.
Do not drop or damage the
device.
Do not press two buttons at the
same time.
Do not disassemble, repair or
alter the device.
Do not let children touch the
device without supervision.
Do not use the device for any
other purpose than specified. Contact your nearest dealer in
case of a trouble or problem.
Before Start
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Glossary
Administrator
zA special user who are authorized to manage the settings and user information of a device.
Administrators can enroll or delete users and change settings of the device.
1:1 Mode
zIn 1:1 mode, a user should enter his/her user ID first. After then, the user is requested to place a
finger or enter a PIN. In this mode, user’s scanned fingerprint is matched against only one
fingerprint specified by the user ID.
1:N Mode
zIn 1:N mode, a user places his/her finger without entering any ID. Then the device compares the
user’s scanned fingerprint with the whole enrolled fingerprints in its internal database.
Fingerprint Enrollment
zA process of extracting features of a fingerprint image obtained from a fingerprint sensor and
saving them into the internal memory of a device. The fingerprint data is called a fingerprint
template.
Before Start
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Basics of fingerprint recognition
What is fingerprint recognition?
zFingerprint is an individual’s own biometric information and does not change throughout his/her life.
Fingerprint recognition is a technology that verifies or identifies an individual using such fingerprint
information.
zFree from the risk of theft or loss, fingerprint recognition technology is being widely used in security
systems replacing PIN or cards.
Process of fingerprint recognition
zFingerprint consists of ridges and valleys. Ridge is a flow of protruding skin in a fingerprint while
valley is a hollow between two ridges. Each individual has different pattern of ridges and valleys
and finger recognition makes use of such originality and uniqueness of these patterns.
zFingerprint sensor generates 2-dimentional fingerprint image using different technology. According
to the sensing technology, fingerprint sensors are classified into optical, capacitive, or thermal.
zFingerprint template is a collection of numeric data representing the features of a fingerprint.
Fingerprint templates are saved inside the memory of BioStation and used for identification.
Secure way to protect personal information
zTo avoid privacy concern, Suprema’s fingerprint products do not save fingerprint images itself. It is
impossible to reconstruct a fingerprint image from a fingerprint template which is just numeric data
of the features of a fingerprint.
Before Start
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How to place a finger
Select a finger to enroll
zIt is recommended to use an index finger or a middle finger.
zThumb, ring or little finger is relatively more difficult to place in a correct position.
How to place a finger on a sensor
zPlace a finger such that it completely covers the sensor area with maximum contact.
zPlace core part of a fingerprint to the center of a sensor.
People tend to place upper part of a finger.
The core of a fingerprint is a center where the spiral of ridges is dense.
Usually core of fingerprint is the opposite side of the lower part of a nail.
Place a finger such that the bottom end of a nail is located at the center of a sensor.
zIf a finger is placed as in the right picture, only a small area of a finger is captured. So it is
recommended to place a finger as shown in the left picture.
Suprema’s fingerprint products show an outstanding recognition performance regardless of the user’s fingerprint
skin condition or the way of fingerprint positioning. However, following tips are recommended to get more optimal
fingerprint recognition performance.
Before Start
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How to place a finger
Tips for different fingerprint conditions
zSuprema’s fingerprint products are designed to scan fingerprint smoothly regardless of the
conditions of a finger skin. However, in case a fingerprint is not read well on the sensor, please
refer to the followings tips.
If a finger is stained with sweat or water, scan after wiping moisture off.
If a finger is covered with dust or impurities, scan after wiping them off.
If a finger is way too dry, place after blowing warm breath on the finger tip.
Tips for fingerprint enrollment
zIn fingerprint recognition, enrollment process is very important. When enrolling a fingerprint, please
try to place a finger correctly with care.
zIn case of low acceptance ratio, the following actions are recommended.
Delete the enrolled fingerprint and re-enroll the finger.
Enroll the same fingerprint additionally.
Try another finger if a finger is not easy to enroll due to scar or worn-out.
zFor the case when an enrolled fingerprint cannot be used due to injury or holding a baggage, it is
recommended to enroll more than two fingers per user.
Before Start
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Product Contents
Basic Contents
Product Contents
BioStation fingerprint terminal Wall mounting metal bracket
USB cable
Wall mounting
screws and holders - 3 ea Star-shape screw for fixing
main body
Star-shape small wrench
5pin, 3pin, 6pin, 4pin, 7pin cable – 1 ea Software CD
Before Start
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Product Contents
Optional accessories
Plastic stand type B USB fingerprint scanner
for enrollment on PC
12V power adaptor Plastic stand type A
Before Start
InterphoneUSB memory Wireless LAN Access Point
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Name of each part
Front Microphone
Used when connected to interphone.
Color LCD
Displays terminal status (T&A mode, notice, etc.) and current time.
Navigation key
▼: Move down in Admin menu or view detailed T&A function key
▲: Move up in Admin menu or hide detailed T&A function key
►: Show the next setting value in Admin menu or input a dot (.) when
entering IP address
◄: Show the previous setting value in Admin menu or delete a numeric
when entering user ID or PIN
OK : Confirm the selected setting or initiate a fingerprint scanning
manually.
LED
Blue LED is turned on with power supplied and flickers when waiting
for fingerprint scanning.
Speaker
Outputs various sound effects, music, and voices.
Fingerprint sensor
Place a finger here to scan fingerprint.
Numeric key 0~9
Used to enter user ID or PIN.
Function key
Used to input a T&A event and initiate fingerprint scanning.
ESC key
Used to enter Admin menu from initial display or return to the previous
menu from Admin menu.
CALL key
When connected to interphone, press this button to ring the interphone.
RF card reading part (RF model only)
Place RF card here to read
Before Start
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Name of each part
Bottom
Rear
Slot for USB memory device : USB type A
Slot for PC USB connection : Mini USB
Ethernet cable connector : RJ45
3pin cable connector - Door
6pin cable connector – Input/Output or Wiegand
4pin cable connector - RS485
7pin cable connector - RS232 or BEACon
5pin cable connector – Power and doorphone
12V power adaptor
Before Start
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Installation
Installation example
Product dimension (mm)
BracketFront Side
128
135
128
50
108
112
88
Exit Button
Door Lock
PC Network hub
6pin cable
3pin cable
7pin cable
Ethernet
USBUSB
RS232
Before Start
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Cable spec.
PIN PIN DESCRIPTION WIRE
1 POWER + (12Vdc) RED
2 POWER - BLACK
3 DATA ORANGE
4 AUDIO BLUE
5 SHIELD GND GRAY
Power & Doorphone
Relay
TTL I/O or Wiegand
RS485
RS232
PIN PIN DESCRIPTION WIRE
1 NORMAL OPEN WHITE
2 COMMON BLUE
3 NORMAL CLOSE ORANGE
PIN PIN DESCRIPTION WIRE
1 TTL IN0 BLUE
2 TTL IN1 YELLOW
3 TTL OUT0 GREEN
4 TTL OUT1 WHITE
5 GND BLACK
6 SHIELD GND GRAY
PIN PIN DESCRIPTION WIRE
1 TRX - YELLOW
2TRX + BLUE
3 GND BLACK
4 SHIELD GND GRAY
PIN PIN DESCRIPTION WIRE
1 GND BLACK
2 RS-232 TX BLUE
3 RS-232 RX YELLOW
4 TTL OUT1 WHITE
7 SHIELD GND GRAY
Before Start
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For Administrators - Basic Functions
Basic information for the
device administrators. It
includes key items such as
basic menu usage,
operation mode setting,
network connection, and
user management.
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Enter Admin Menu
Press ESC key to enter Admin menu from the initial display.
Enter master password and press OK key.
z[Note] As there’s no master password enrolled in a device by factory
default, you can enter Admin menu just by pressing OK key. For
security reason, set a master password right after the product
installation. Please refer to <Change master PW> to see how to set a
master password.
Instead of entering master password, administrator can place
his/her finger to enter Admin menu.
z[Note] “Master password” is a unique password of the device,
different from the PIN (user password) of an administrator. It is
necessary to enter master PW or place a finger. It is not possible to
enter Admin menu by entering his/her PIN.
If the master password is entered successfully, initial Admin
menu appears on display.
▼T&A
Admin fingerprint or
master password
OK ESC
Device
User
Mode
Display
Log
Network
For Administrators - Basic Functions
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Using Admin Menu
Main functions of initial Admin menu are as follows. For the entire Admin menu list, refer to
<List of Admin menu>.
zUser : user management such as user enroll/delete/edit.
zMode : set device’s operating mode.
zDisplay : set device’s language, background, sound volume, etc.
zLog : check the access and attendance event records.
zDevice: set various settings for finger scan, I/O ports, door relay, etc.
zNetwork : set interface such as TCP/IP, serial communications, USB.
To enter a desired submenu from initial Admin menu, move to the desired menu using a
navigation key and press OK key.
In a submenu, you can move to desired item using up/down navigation key. To change
settings of each item, use left/right navigation key.
zIf you press OK key, changed setting is applied and move to the previous menu. If you press ESC
key, changed setting is not applied and move to the previous menu.
Press F4 key anytime in Admin menu to exit from Admin menu and move to initial display.
z[Note] For security reasons, the display will automatically return to the initial display after a certain
time period without any key input in Admin menu. If you do not want this function or want to change
the time period, refer to <Display and sound setting>.
For Administrators - Basic Functions
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Operation mode setting
If you select Mode on initial Admin menu, following menus
appear on the display. Mode
◁Finger or PIN▷
1:1 Mode
1:N Mode
T&A
T&A key
◀Auto ▶
◀Enabled ▶
◀F1 ▶
◀In ▶
◀Use Relay ▶
After installation, it is necessary to select an operation mode suitable for its usage.
zSetting : Finger or PIN / Finger Only / Pin Only / Card Only
zAfter entering ID on 1:1 mode, set whether you will use fingerprint,
PIN, or either for authentication. In case of card, using card only
enables users to access just by placing the card.
zSetting: Auto / OK/T&A Key / Disabled
zAuto : Fingerprint sensor is always on standby. So, if a finger is
placed, identification starts automatically.
zOK/T&A key : After pressing OK key or T&A function key,
fingerprint sensor is turned on to scan a fingerprint.
zDisabled : 1:N identification is not used. In order to enhance the
security level of your system, you can use 1:1 mode in which users
should enter their ID first.
zSetting : enabled/disabled
zDecide whether or not to use T&A function. In case of using T&A,
user can input T&A events using basic function keys F1~F4. Also,
after pressing ▼key on initial display, user can enter extended
T&A events.
zIn case of using the device for access control only, you don’t need
to use T&A functions.
zShows T&A event set on each function key.
zIn order to set extended T&A events for a specific application, use
BioAdmin program on PC.
1:1 Mode
1:N Mode
T&A
T&A key
For Administrators - Basic Functions
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TCP/IP
If you select Network on initial Admin menu, Network Setup
menus appear on the display.
If you select TCP/IP on network menu, following menus appear
on the display.
To use the device connected to PC, you need to set up the network according to your connection type.
Network Setup
USB Memory
TCP/IP
Serial
USB
LAN Type zSetting : Disable/Ethernet/Wireless LAN (Optional)
zUsed when connected to PC via Ethernet using RJ45 connector on
the rear of the device.
zSetting : 1/4/8/16
zShows figures of BioAdmin that are accessible to terminal.
zSetting : Use/not use.
zIt sets Use or Not Use of SSL between the BioAdmin and BioStation.
zSetting : Use/not use
zUsing DHCP, you can receive IP address and other necessary
setting from server automatically.
zCheck whether an appropriate DHCP server is available in your
network environment before use.
zWithout using DHCP, IP address, gateway, and subnet need to be
entered manually. Inquire necessary settings to network
administrator.
Max conn
DHCP
IP Address, gateway,
subnet
For Administrators - Basic Functions
SSL
TCP/IP
◁Ethernet ▷
LAN Type
Port
Max Conn.
SSL
DHCP
IP Address
Gateway
Subnet
1470
◀1 ▶
◀Not Use ▶
◀Use ▶
F1 More
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Wireless LAN
If you press F2 key on TCP/IP menu, following menus appear on
the display.
To set up the wireless LAN, select the wireless LAN AP.
Preset zSelect a wireless LAN AP among the preset AP devices.
zIf there is no preset wireless LAN AP, add the wireless LAN AP
using BioAdmin program on PC. You can add up to 4 wireless LAN
AP.
zShows the operation mode of the wireless LAN AP.
zShows the ESSID of the wireless LAN AP.
zShows the authentication mode of wireless LAN AP.
zShows the encryption method of the wireless LAN AP.
zShows the network condition of the currently used wireless LAN AP.
Mode
Authentication
For Administrators - Basic Functions
Wireless LAN
◁WPA ▷
Preset
Mode
ESSID
Authentication
Encryption
Link Quality
Infrastructure
BioStation_wep
Open
WEP64/128/256
0%
ESSID
Encryption
Link Quality
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Server
If you press F3 key on Server menu, following menus appear on
the display.
To set up the network to the Server.
Server zSet Use or Not use of server.
zSet Server IP
zSet Server port
Server IP
For Administrators - Basic Functions
Server
◁Not Use ▷
Server
Server IP
Port
Port
zSet SSL Mode as “Not Use” and Server mode to “Use”(Put server IP and Port
information) if sever access is executed for the first time and another server DB rather than
previously is accessed.
zAfter the previous process, BioStation with unauthorized certificate in BioAdmin client
program will be shown and issuing certificate is needed.
zAfter issuing certificate, system will be rebooted and accessed to server automatically.
zAfter rebooting, SSL mode will be automatically change to “USE”,
zAfter issuing certificate, SSL Mode and server mode will be set to “USE” and there is no
need to set up configurations of server and BioStation.
zTo use previous version of BioAdmin or access to BioStation directly using BioAdmin 4.1
without accessing to server (3.* version), SSL and server mode are set on “Not Use”
zFor more information on server setup, please refer to BioAdmin manual.
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Serial
To connect the BioStation to the serial port of host PC,
designate the buadrate of the serial communication.
RS485 zSetting :Disable/9600/19200/38400/57600/115200
zUsed when connecting to the serial port of PC using 7pin
connector on the rear of the device.
zIn the serial communication, the speed represents the frequency of
carrier wave’s changing status per sec, called baudrate.
zDefault is 115200 bps.
zIf you have communication error in serial communication, setting a
lower baudrate may solve the problem.
zSetting : Disabled/9600/19200/38400/57600/115200
zUsed when connecting to the serial port of PC using 4pin
connector on the rear of the device.
Serial
◁115200 ▷
RS485
RS232
For Administrators - Basic Functions
◀115200 ▶
RS232
To connect BioStation to the serial port of PC, you need to select the buadrate of the serial communication.
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USB
If you select USB on network submenu, USB setting menu
appears on the display.
USB zSetting : Enable/Disable
zUsed to connect the mini USB port on the bottom of the device to
the USB port of PC.
z[Note] For security reasons, USB is set as Disable by the factory
default. When you connect device to PC using USB, the setting
should be changed to Enable in advance.
USB
◁Disable ▷
USB Port
For Administrators - Basic Functions
To connect the BioStation to the USB port of host PC, enable the USB communication.
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Enroll New User
If you select User on initial Admin menu, User Management
menus appear on the display.
If you select Enroll User on user menu, following menus appear
on the display.
How to enroll the user information and fingerprint.
User Management
Enroll User
Edit User
Delete All Users
Check User DB
Enroll User
123456
User ID
Admin Level
Password
Group 1
Group 2
Group 3
Group 4
◀Normal ▶
◀None ▶
◀None ▶
◀None ▶
◀None ▶
User ID zBy default, the lowest available ID is displayed on the ID part of the
menu. Enter your desired ID.
zUser ID can be set between 1 and 4,294,967,295.
zSetting : Normal/Admin
zDecide user level as normal user or administrator.
zAdministrator is authorized to manage user info, ie. enroll user,
delete user, and change various settings of the device.
zIt is recommended to enroll at least 1 or 2 users as administrator.
zEnter password used in 1:1 mode. If you want to use fingerprint only,
leave password as blank.
zSelect access group in which the user belongs to. To edit access
group, use BioAdmin program on PC.
Admin Level
Password
Group 1 ~ Group 4
For Administrators - Basic Functions
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Enroll New User
If you enter all the necessary items for enrollment and press OK
key, the following fingerprint menus appear on the display.
Finger No zSetting : 1/…/5/None
z1-5 fingers can be enrolled for each ID.
zEnrolling more than two fingers per user can be useful in a case of
injury of a finger.
zFor a user whose fingerprint is weak or worn-out, enrolling the same
finger twice or more can reduce failure rate.
zIf you want to use PIN only instead of fingerprint, select None.
zSetting : None/Last Finger
zDuress is of vital importance in a situation when user is threatened
to open a door by an intruder. If a duress finger is entered, a door
opens normally but the device can send a duress signal to ring an
emergency call or alarm.
zIf you select Last Finger on the duress menu, the last fingerprint
enrolled is assigned as a duress finger. For example, if you enroll
three fingers and select Last Finger for duress, the first and second
fingers are enrolled as normal fingers and the third finger as a
duress finger.
zTo use duress finger, more than two fingerprints should be enrolled,
ie., Finger No. should be more than 2.
zDuress finger should be different from normal finger enrolled in
advance.
Duress
For Administrators - Basic Functions
Enroll Finger
◁None ▶
Finger No
Duress
Daily Limit
Time Limit
Card
Bypass Card
Input Type
Card ID
◀None ▶
0
0
◀Wiegand ▶
◀Use ▶
◀Read Card ID▶
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Enroll New User
If you enter all the necessary items for enrollment and press OK
key, the following fingerprint menus appear on the display.
Daily Limit zIt sets the limit to the number of access for a user in a day.
If this is set as 0, user can access many times without limit.
zIt sets the minimum interval between the accesses of a user.
If it is set as 0, there will be no minimum interval between the
accesses for that user.
zSetting : Not Use/RF Card/Wiegand
zIt sets Use or Not use of card and the type of card.
zSetting : Use/Not Use
zIt sets authentication with card only, not with any additional
procedure.
zSetting : Direct Input/Use ID/Read Card ID.
zIt sets Card ID Input type.
zIn case of Manual Input, users enter card ID directly. In case of User
ID, users set card ID as user ID. In case of Read Card ID, it will be
read from card.
Time Limit
For Administrators - Basic Functions
Enroll Finger
◁None ▶
Finger No
Duress
Daily Limit
Time Limit
Card
Bypass Card
Input Type
Card ID
◀None ▶
0
0
◀Wiegand ▶
◀Use ▶
◀Read Card ID▶
Card
Bypass Card
Input Type
Card ID
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Enroll New User
After selecting Finger No. and Duress and pressing OK, now
you should place a finger on a sensor for enrollment.
zFor enrollment, the same finger should be placed twice according to the
messages shown in the display.
zIf Finger No. is set more than 2, the device asks for the scan of the next
fingerprint continously.
zAfter placing a finger on a sensor, user can see the captured fingerprint image on
the display. If you do not want to display fingerprint images on display, you can
change settings at “Device – Fingerprint – View Image” menu.
zIf the two fingerprints are different from each other, enrollment process stops with
a message “Two fingerprints do not match”.
zIf duress finger is same as normal finger enrolled beforehand, enrollment
process also stops with a message “Duress not allowed for the same finger”.
Please place a finger correctly referring to <How to place a
finger>.
If all the fingerprints are entered correctly, Enroll Success
message appears on the display together with a user ID and the
fingerprint enrollment process is completed.
After enrolling fingerprints of one user, the display shows the
next user ID to enroll the next user. If you do not want to enroll
more users, press F4 to exit to initial display.
Enroll Finger
Finger 1
Place the First
Finger
Enroll Finger
Enroll Success
123456
For Administrators - Basic Functions
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Check User Info
If you select Edit User on User Management menu, user info of
each users are displayed.
You can change user ID using a left/right navigation key.
If you enter user ID with the numeric key, you can directly move
to the user info the entered user ID.
zIf there is no user with the selected ID, “None” message is
indicated on the Name field of the display. In that case, if you press
left/right navigation key, you can go to the closest valid user ID.
Additional info such as user name, department and company
name can be entered using BioAdmin software on PC.
If you press F1 key, active function keys at this menu are
displayed, OK, F2 and F3.
Check user info of currently enrolled users.
Edit User
◀123456 ▶
User ID
Name
Dept.
Admin Level
Password
No of Finger
Group 1
Admin
Registered
2
None
F1 More
Edit User
123456
User ID
Name
Dept.
Admin Level
Password
No of Finger
Group 1
Admin
Registered
2
None
OK Edit User
F2 Finger
F3 Delete
F1 More
For Administrators - Basic Functions
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Edit User Info
If you press OK key at Edit User menu, the selected user info is
displayed and can be edited in the same way as in the Enroll
User process. You can change admin level, password and
groups.
If you want to re-enroll fingerprints of the user, press F2 key at
Edit User menu.
You can select the number of fingerprints and duress and then
re-enroll fingerprints.
User info can be changed and fingerprints can be re-enrolled.
Enroll Finger
2
Finger No
Duress ◀Last Finger ▶
Edit User : 123456
◁Normal ▷
Admin Level
Password
Group 1
Group 2
Group 3
Group 4
*******
◀None ▶
◀None ▶
◀None ▶
◀None ▶
For Administrators - Basic Functions
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Delete User
If you want to delete the user, press F3 key at Edit User menu.
Press OK key to confirm the deletion of the user.
z[Note] Deleted user info can’t be retrieved unless the info remains
in BioAdmin software on PC.
Delete user from device while checking currently enrolled user info.
Edit User
Do you want to delete
this user?
OK ESC
F1 More
For Administrators - Basic Functions
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Delete All Users
Back to User Management menu, select Delete All User to delete
all users in the device.
Press OK key to confirm the deletion of all users.
z[Note] Once all users are deleted, deleted user info cannot be
retrieved unless the info remains in BioAdmin software on PC.
z[Note] The data of administrators who is operating the menu is also
deleted by this operation. Therefore, in order to enter Admin menu
again, you should remember the master password before deleting
all users.
Delete all user currently enrolled in device.
User Management
Do you want to delete
all users?
OK ESC
For Administrators - Basic Functions
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Check User DB
If you press Check User DB on User menu, following menus
appear on the display.
Press OK key to check the user DB.
zIf there is an error on the user DB, it will be automatically corrected
by this procedure. If it fails to correct, an error message appear on
display.
Check and correct errors in the user information stored on device.
User Management
Do you want to check
user DB errors?
OK ESC
For Administrators - Basic Functions
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For Administrators - Advanced Functions
Detailed information for
device administrators. It
includes specific items such
as display and sound setting,
fingerprint authentication
setting, and log check.
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Display & Sound Setting
If you select Display on initial Amin menu, following menus will
appear on the display.
Change device’s display and sound settings.
zSetting :Korean/English/Custom
zSelect a language to be used
zTo use custom language, appropriate language config. file needs
to be downloaded to the device using BioAdmin program on PC.
Please contact Suprema for details.
zSetting : Logo/Slide Show/Notice
zDecide background of initial display. In case of Logo, one photo
assigned as logo is displayed all the time. In case of Slide Show,
multiple photos are displayed at the interval of 5 seconds in turn. In
case of Notice, one photo is displayed as a background and a
notice is scrolled down over the background.
zIn order to change background images, use BioAdmin program on
PC.
zSetting : Time/None
zSub Info is a display area in the bottom side of the display. Current
date and time will be shown with a selection of Time. Or the area
can be left blank with the selection of None.
zSetting : Infinite/10 sec/20 sec/30 sec
zIf there’s no key input during this time out period on Admin menu,
the device automatically returns to initial display for security
reason.
zSetting : 0.5sec/1sec/2sec/3sec/4sec/5sec
zIt sets message time in display upon the fingerprint matching.
zSetting : 0%/10%/20%/…/100%
zSet output volume of the device sounds. 100% is the maximum. At
setting 0%, sound is turned off.
Language
Background
Sub Info
Timeout
Volume
For Administrators - Advanced Functions
Msg Time
Display
◁English ▷
Language
Background
Sub Info
Timeout
Msg Time
Volume
◀Logo ▶
◀Time ▶
◀Infinite ▶
◀2 sec ▶
F1 Time
20%
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Display & Sound Setting
If you select Display on initial Amin menu, following menus will
appear on the display.
Change device’s display and sound settings.
zDate : YYYYMMDD
zTim : hhmmss
zTime synchronization : Terminal time will be synchronized with
server time.
zDate format : MM/DD or DD/MM
Time
For Administrators - Advanced Functions
Display
◁English ▷
Language
Background
Sub Info
Timeout
Msg Time
Volume
◀Logo ▶
◀Time ▶
◀Infinite ▶
◀2 sec ▶
F1 Time
20%
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Fingerprint Setting
If you select Device on initial Admin menu, Device Setup menus
appear on the display.
If you select Fingerprint, following menus appear on the display.
In this manual, the default setting is in bold font.
Change various settings for fingerprint authentication.
zSetting : Normal/Secure/Most Secure
zSecurity level is determined by FAR (False Acceptance Ratio).
FAR refers to the percentage of acceptance by unregistered
fingerprints. Therefore, the lower the percentage is, the higher the
security level is. However, as the FAR and FRR (False Reject
Rate) are in reverse proportion to each other, the higher security
level will indue bigger FRR, ie., more failure for registered fingers.
zFor general T&A applications, normal level is recommended.
However, in case of an access control application requiring a
higher security level, it is recommended to apply the security level
as secure or most secure.
Security
Device Setup
Fingerprint
I/O
Door Relay
Master Password
Device Info
Device Reset
Factory Default
For Administrators - Advanced Functions
Fingerprint
◀Normal ▶
Security
Fast Mode
Quality
View Image
Sensitivity
Timeout(Sec)
Encryption
◀Normal ▶
◀Normal ▶
◀Visible ▶
◀7 (Max) ▶
◀10 ▶
Not Use
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Fingerprint Setting
zSetting : Normal/Fast/Fastest
zUsing 1:N mode with more than hundreds of users, identification may take somewhat longer. In this
case, you can change the fast mode to Fast or Fastest. By doing so, identification speed becomes
faster in sacrifice of a little higher FRR.
zSetting: Weak/Normal/Strict
zQuality level decides the strictness of quality check of the input images. With a strict quality level, the
device may reject a low quality input fingerprint more.
zSetting : Visible/Invisible
zProper enrollment can be induced by showing the image of the entered fingerprint on LCD screen upon
enrollment.
zSetting : 0(min)/1/2/3/4/5/6/7(max)
zSet sensitivity of fingerprint sensor in a capture of a fingerprint. At a high sensitivity level, it is easier
and faster to capture a fingerprint. On the other hand, at a low sensitivity level, the image quality of the
captured fingerprint can be more stable.
zIn normal applications, maximum level is recommended. If the recognition is not satisfactory for wet
fingerprints, reducing sensitivity may solve the problem.
zSetting : 1/2/…/10/…/19/20
zSet standby time for fingerprint enrollment. If a user does not place a finger within the time, a timeout
message appears on the display.
zSetting : 0/1/2/…./10
zIt means the time of delay from 1:N authentication to next stand-by authentication
zSetting : Not Use / Use
zShows whether the BioStation is currently using the template encryption or not. Encryption can not be
set on the device itself, but should be set using BioAdmin program on PC.
Fast Mode
Quality
View Image
Sensitivity
Timeout(Sec)
For Administrators - Advanced Functions
Encryption
1:N Delay
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I/O Setting
If you select I/O on device menu, following menus appear on
display. I/O
◁Disabled ▷
Input 0
Input 1
Output 0
Output 1
Duration(ms)
Tamper SW
◀Disabled ▶
◀Disabled ▶
◀Disabled ▶
1000
◀None ▶
Change various settings for I/O.
zSetting : Disabled/Exit/Wiegand
zIn case of using the input port for RTE(exit button), select Exit.
zIn case of using input as Wiegand, input 0 and input 1 are set as
Wiegand.
zSetting: Disabled/Duress/Tamper SW/Auth Success/Auth
Fail/Wiegand
zCan send outputs for various events.
zIn case of using output as Wiegand, output 0 and output 1 are set
as Wiegand.
zSet the cycle of output signal. Default is 1sec (1000ms).
zSetting : None/Lock System
zTamper switch is turned on when a housing(case) of BioStation is
opened.
zIf the setting is in “Lock System”, the device is automatically locked
when a tamper switch is on.
zThis can be useful in security when an intruder opens the housing
of BioStation to enter a building.
z[Note] Once BioStation is locked, lock can be released only when
the master password is entered. It cannot be released by
administrator’s fingerprint.
Input 0 & Input 1
Output 0 & Output 1
Duration(ms)
Tamper S/W
For Administrators - Advanced Functions
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Door Relay Setting
If you select Door Relay on device menu, following menus
appear on the display.
Change various settings for door relay.
zSetting: All events / Authentication +T&A event/T&A
event/Verification/Disabled
zIn case of All events, door opens for all authentication success(1:1 PIN
auth.,1:1 fingerprint auth.,1:1 fingerprint verification)
zIn case of authentication with T&A event, door opens only by the specific
events for which door use is allowed and also door opens only by
authentication.
zIn case of selected T&A, door opens only by the specific events for which
door use is allowed.
zIn case of authentication, door opens only by authentication without T&A
event
zIn case of disabled, BioStation will not drive an internal relay to open a
door by any of events or authentication.
zOnce a door is open, the door can be locked again after this duration.
zDecide time to lock(close) the door by force.
zDuring lock time, general users cannot open door while only
administrators are allowed.
zThe lock time can be set by BioAdmin program on PC.
zDecide time to open the door by force
zThe unlock time can be set by BioAdmin program on PC.
zSetting : Disable / Enable
zTo connect and use an optional interphone with BioStation, enable
interphone on this menu. CALL button and interphone communication of
BioStation will operate only when this menu is set as Enable.
Driven by
For Administrators - Advanced Functions
Door Relay
◁All Event ▷
Driven by
Duration(sec)
Lock Time
Unlock Time
Interphone
3
◀None ▶
◀None ▶
◀Disable ▶
Duration (sec)
Lock time
Unlock time
Interphone
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Change Master Password
If you select Master Password on device menu, Master
Password menus appear on the display.
Enter current master password to “Current” and a new master
password to “New” & “New (again)”. Then press OK key to
confirm.
zDefault password is blank (no need to type).
z[Note] With this master password, one can enroll or delete users
and change settings of BioStation. Please be careful not to disclose
master password except Administrators.
When you forget master password
zIf there is a user enrolled as administrator : you can enter Admin
menu using administrator’s fingerprint and return the password as
blank by selecting the Factory Default on Device menu. However,
in this case, other settings of the device also return to defaults.
zIf there’s no user enrolled as administrator : contact the dealer you
purchased the device.
Master Password
Current
New
New(Again)
Change master PW.
For Administrators - Advanced Functions
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View Device Info
If you select Device Info on device menu, following menus
appear on the display.
View device’s basic info such as model name and version.
zModel name is displayed according to types of fingerprint sensor.
zOptical sensor : BST-OC
zCapacitive sensor : BST-TC
zThermal swipe sensor : BST-FC
zDevice ID number is displayed.
zDevice’s Ethernet MAC address is displayed.
zDevice’s hardware version is displayed.
zDevice’s firmware version is displayed.
zFirmware and kernel can be upgraded using BioAdmin program
when new firmware is released.
zDevice’s Kernel ver. Info is displayed.
zOverall available storage and currently used storage are displayed.
zIn the internal memory of BioStation, various information like user
info, log, background and sounds are stored, so used memory
changes by the size of these information.
Model
Device ID
HW Version
Kernel Ver.
MAC
FW Version
Memory
Device Info
Standard
Model
Device ID
MAC
HW Version
FW Version
Kernel Ver.
Memory
1301
00:17:fc:10:05:15
Rev. E
V1.0
7/19 MB
For Administrators - Advanced Functions
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Device Reset
If you select Device Reset on device menu, a message to restart
BioStation appears on the display.
Press OK key to reset device. Device reset takes normally 20-30
seconds and it may take a bit longer for network connection.
If you change language of BioStation, you should reset
BioStation to apply the new language.
If device becomes unstable for any reason, in most of cases,
device reset can solve the problem.
Reset system.
Device Setup
Do you want to restart
BioStation?
OK ESC
For Administrators - Advanced Functions
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Factory Default
If you select Factory Default on device menu, a message to
reset to default appears on the display.
Press OK key to change system’s various settings as factory
defaults.
z[Note] Be sure that various settings, background, sounds and
notice will be deleted.
User info and log data are not deleted. To delete user info, refer
to <Delete All Users>. To delete log data, refer to <Delete Entire
Log>.
Restore device’s all settings to factory defaults.
Device Setup
Do you want to reset
to default?
OK ESC
For Administrators - Advanced Functions
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Check Log
If you select Log on initial Admin menu, log events appear on
the display. You can check logs from the latest one.
Press up/down navigation key to scroll a log one by one.
Press left/right navigation key to scroll a log by page (8 logs).
Press F1 key to display available additional function key.
zOK : Latest
zF2 : Filter
zF3 : Delete
Press OK key to display the latest log.
Check logs for various events accumulated in device.
Log List
9/14 13:39 Duress (Menu) 123456
9/14 13:30 Identify OK (Menu) 1111
9/14 13:25 Duress (Menu) 123456
9/14 12:51 Identify OK (Menu) 1111
9/14 12:45 Duress (Menu) 123456
9/14 12:43 Identify OK (Menu) 1111
9/14 12:39 Duress (Menu) 123456
9/14 12:26 Identify OK (Menu) 1111
F1 More
For Administrators - Advanced Functions
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Filter Log
If you press F2 key on Log menu, following menus appear on
the display.
Check specific log events by filtering the log events stored on device.
For Administrators - Advanced Functions
zSelect the filter ID.
zDevice can store up to 4 filters.
zSetting : All/Today/Yesterday/Last 3 days/Last 1 week/Last 1
month
zDesignate the time to filter.
zSetting : All/Success/Fail/IO/Duress/Tamper/System
zSelect the events to be shown on the log list.
zSelect the T&A events to be shown on the log list.
zTo check the log events of a specific user, enter the user’s ID. If
you press 0, log events of all users are displayed.
Filter ID
Time
T&A Event
Event
User
Filter
◁1 ▷
Filter ID
Time
Event
T&A Event
User
◀All ▶
◀All ▶
◀All ▶
0
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Delete Entire Log
If you press F3 on log list screen, a message to delete all logs
appears on the display.
Press OK key to delete all logs.
z[Note] Be sure that a deleted log can not be retrieved unless it
remains in BioAdmin program on PC.
Delete entire event logs accumulated in device.
For Administrators - Advanced Functions
Log List
Do you want to delete
all logs?
OK ESC
F1 More
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USB Memory
If you select USB Memory on Network menu, following menus
appear on the display.
When you are using wireless LAN, the wireless LAN is
automatically disconnected in this menu. When you go out of
this menu, wireless LAN is reconnected.
How to use USB memory to transfer user information, log data, and various settings of device.
For Administrators - Advanced Functions
zTransfer the user information and various settings from the virtual
terminal of USB memory to the connected BioStation. At the same
time, transfer the log data from the connected BioStation to the
virtual terminal of USB memory.
z[Note] Synchronize menu erases the current user information and
various settings of the device and overwrite with the information
and settings on USB memory.
zUseful in transferring the data from BioAdmin program to device.
zEnabled only when the USB memory has a virtual terminal with the
same device ID as that of the connected BioStation.
zCreate a virtual terminal on USB memory with the same device ID.
Export the user information, log data, and various settings of the
connected device to the virtual terminal on USB memory.
zIt may take a few minutes depending on the size of the user
information and log data to export.
zTo synchronize or import virtual terminal, you need to create a
virtual terminal first on the USB memory by using Export Virtual
Terminal menu.
zThis menu is enabled only when a USB memory is connected to
BioStation.
Synchronize
Export Virtual Terminal
USB Memory
Synchronize
Export Virtual Terminal
Import Virtual Terminal
Firmware Upgrade
Initialize
Refresh
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USB Memory
How to use USB memory to transfer user information, log data, and various settings of device.
For Administrators - Advanced Functions
zApply the user information and various settings in USB memory to
the connected device.
zImport starts by selecting the an ID of the virtual terminals on USB
memory.
z[Note] This menu erases the current user information and various
settings of the device and overwrite with the information and
settings on USB memory.
zUsed to transfer the user information and various settings from one
device to another.
zUseful in periodical back up and restoration of device information.
zThis menu is enabled only when the connected USB memory has
a virtual terminal.
zUpgrade the firmware of the connected device with the firmware
file stored on USB memory.
zFirmware upgrade starts by selecting one of the firmware files
stored on the root directory of USB memory.
zUpon finishing the firmware upgrade, device automatically restarts.
zThis menu is enabled only when a firmware file exists in the root
directory of USB memory.
zDelete all virtual terminals on USB memory.
zThis menu is enabled only when a USB memory is connected to
BioStation.
zRefresh the connection of the USB memory and the stored
information on the connected USB memory.
Import Virtual Terminal
Firmware Upgrade
Initialize
Refresh
USB Memory
Synchronize
Export Virtual Terminal
Import Virtual Terminal
Firmware Upgrade
Initialize
Refresh
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For General Users
Describes directions for
general users. It explains
how to open a door in each
operation mode and to enter
T&A events.
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Access using 1:N mode
When 1:N mode is set as Auto
zIf you enter a fingerprint without pressing any key, a message
showing the identification result appears and door is opened.
When 1:N mode is set as OK/T&A key
zIf you press OK or T/A key, blue LED flickers and a message
requesting user’s fingerprint appears on the display.
zPlace a finger to open the door.
Use of personal info
zWhen personal info image and message are set, the set image and
message by successful authentication will be shown.
How to open a door using fingerprint when 1:N mode is set as Auto or OK/T&A key.
▼T&A
Welcome!
Tommy
▼T&A
Authentication
Place your finger
For General Users
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Access using 1:1 mode
If you press a numeric key, ID input window appears.
Enter your ID and press OK key.
In case 1:1 mode is set as Fingerprint Only
zEnter a fingerprint to open the door.
In case 1:1 mode is PIN Only
zEnter your password and press OK key to open the door.
In case 1:1 mode is set as Fingerprint or PIN
zYou can either enter a fingerprint or enter password and press OK
key.
In case 1:1 mode is set as RF Card
zIf the 1:1 mode is set as Card Only, user can access just by placing
the card to BioStation without any additional procedure.
zIf the 1:1 mode is not set as Card Only, card is used to suggest the
user’s ID. After putting the card, user should verify himself with
fingerprint or password.
How to open a door by entering ID first and then entering fingerprint or password.
▼T&A
User ID
1234
For General Users
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Access using 1:1 mode
How to open a door by entering ID first and then entering fingerprint or password.
▼T&A
User ID
1234
For General Users
1:1 verification How to suggest user ID How to authorize
Fingerprint or password Enter user ID or
put the card
Put finger or
enter password
Fingerprint Only Enter user ID or
put the card
Put finger
Password Only Enter user ID or
put the card
Enter password
Card Only Put the Card
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T&A event using 1:N mode
If you press F1~F4 key, blue LED flickers and a message
requesting user’s fingerprint appears on the display.
If you place a finger, designated T/A event appears on the
display and applies to the user.
In case that ‘Driven by’ on the door relay menu is set as
‘Selected T&A’ and that ‘Activate Relay by this Event’ is
checked on the BioAdmin program, a door opens upon the
occurrence of the T&A events.
You can check on ‘Activate Relay by this Event’ in T&A event
with BioAdmin program on your PC.
How to enter T&A events with fingerprint when 1:N mode is set as Auto or OK/T&A key, and T&A is set as
Enabled.
▼T&A
T&A: In
Place your finger
▼T&A
In: Tommy
8/1(Tue) AM 8:00
For General Users
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T&A event using 1:1 mode
If you press a numeric key, ID input window appears on the
display.
Enter your ID and press F1~F4.
In case 1:1 mode is set as Fingerprint Only
zEnter fingerprint to apply applicable T&A event.
In case 1:1 mode is set as PIN Only
zEnter your PW and press OK key to apply applicable T&A event.
In case 1:1 mode is set as Fingerprint or PIN
zYou can either enter fingerprint or enter password and press OK
key.
How to enter T&A event by first entering ID and then entering fingerprint or password when T&A is set as enabled.
▼T&A
User ID
1234
For General Users
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Using extended T&A events
If you press down navigation key, extended T&A events info
appears on the display.
If you press one of 16keys corresponding to the desired T&A
event, next operation starts for the extended T&A event.
Factory default T&A events are defined as below.
zF1 (In), F2 (Out), F3 (In duty), F4 (Out duty)
You can edit the default T&A events and extended T&A events
with BioAdmin program on your PC.
In case of using 4 or more T&A events, you can use extended T&A events.
123F1
456F2
789F3
CALL 0ESC F4
In
Out
In duty
Out duty
For General Users
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View user’s Access/T&A event records
If you press ESC key on initial screen, a message requesting
user fingerprint or password appears on the display.
If user enter his/her fingerprint or password, access and T&A
event records displays as below.
Press up/down navigation key to scroll a log one by one.
Press left/right navigation key to scroll a log page by page
(8 logs).
Press OK key to display the latest log.
General users can check their own access and T&A event records.
Admin fingerprint or
master password
OK ESC
▼T&A
User Log: 123456
9/14 13:39 Duress (Menu) 123456
9/14 13:30 Identify OK (Menu) 1111
9/14 13:25 Duress (Menu) 123456
9/14 12:51 Identify OK (Menu) 1111
9/14 12:45 Duress (Menu) 123456
9/14 12:43 Identify OK (Menu) 1111
9/14 12:39 Duress (Menu) 123456
9/14 12:26 Identify OK (Menu) 1111
For General Users
![](/img.php?id=880595&img=bg3d.png)
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1:1 Mode
1:N Mode
Authentication procedure as per operation mode
ID (Key)
fingerprint
OK
(auth. PW)
PW+OK
(finger scan)
fingerprint
(skip in case of Auto setting)
OK
For General Users
Card
(auth. PW)
PW+OK
(finger scan)
fingerprint
(skip in case of card only)
![](/img.php?id=880595&img=bg3e.png)
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1:1 Mode
1:N Mode
Authentication procedure for T&A event
fingerprint
(extended T&A event)
Down key+16key
(default T&A event)
F1~F4
For General Users
ID (Key)
(extended T&A event)
Down key+16key
(default T&A event)
F1~F4
(auth. PW)
PW+OK
(finger scan)
fingerprint
![](/img.php?id=880595&img=bg3f.png)
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List of Admin Menu
Enroll User
Edit User
Delete All users
Check User DB
OK: Latest
F2: Filter Log
F3: Delete
1:1 Mode
1:N Mode
T&A
T&A key
Language
Background
Sub Info
Timeout
Date
Time
Volume
USB Memory
TCP/IP
Serial
USB
Fingerprint
I/O
Door Relay
Master
Password
Device info
Device Reset
Factory default
Security
Fast Mode
Quality
View Image
Sensitivity
Timeout
Encryption
Input 0, Input 1
Output 0, Output 1
Duration(ms)
Tamper SW
Driven by
Duration(sec)
Lock Time
Unlock Time
Interphone
LAN Type
Port
Server IP
DHCP
IP Address
gateway
Subnet
RS485
RS232
USB
User ID
Admin Level
Password
Group 1
Group 2
Group 3
Group 4
OK: Edit User
F2: Finger
F3: Delete
Finger No
duress
User
Mode
Display
Log
Device
Network
Appendix
Filter ID
Time
Event
T&A Event
User
Synchronize
Export Virtual Terminal
Import Virtual Terminal
Firmware Upgrade
Initialize
Refresh
![](/img.php?id=880595&img=bg40.png)
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Specifications
CPU : Dual CPU (32 bit RISC + 400MHz DSP)
Memory : 72MB flash + 34MB RAM
Display : 2.5 inch QVGA 16 million color LCD
Identification speed : 3,000 fingerprints in 1 second
Fingerprint capacity : 50,000 fingerprint templates
Log capacity : 500,000 events
Host interface : Wireless LAN (optional), TCP/IP, RS485
PC interface : USB, RS232
USB memory slot : USB host
1 relay for deadbolt, EM lock, door strike, or automatic door
Wiegand input/output, 4 TTL input/output
Built-in microphone and speaker supporting door phone
Convenient menu navigation key
4 function keys for user defined functions
Operation mode : Fingerprint, PIN, PIN+Fingerprint,
Card only*, Card+Fingerprint*, Card+PIN* (*RF model only)
RF Card : 125KHz proximity (RF model only)
RTC with backup battery (CR2032)**
Product size : 135 x 128 x 50 mm (width x length x depth)
Appendix
** CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS
![](/img.php?id=880595&img=bg41.png)
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Troubleshooting
Fingerprint can not be read well or it takes too long.
zCheck whether a finger or fingerprint sensor is stained with sweat, water, or dust
zRetry after wiping off finger and fingerprint sensor with dry towel.
zIf a fingerprint is way too dry, blow on the finger and retry.
Fingerprint is entered but authorization keeps failing.
zCheck whether the user is restricted by door zone or time zone.
zInquire of administrator whether the enrolled fingerprint has been deleted frin the device for some
reason.
zIf message ‘not enrolled ID’ appears after ID is entered and OK is pressed, it means that the
fingerprint has not been enrolled.
Authorized but door is not opened.
zCheck whether the time is set as lock time.
zCheck ‘driven by’ on Admin menu.
zIn case it is set as disabled or selected T/A events, door may not open.
Partial key can’t be entered or device is unstable.
zIn case device is unstable for any reason, enter Admin menu and reset device.
All keys are not entered
zIf LCD display and blue LED are off, it is possible that power is off. Check power condition such as
blackout.
zIf LCD display and blue LED are on, something is wrong with machine. In such a case, contact A/S
center.
Appendix
![](/img.php?id=880595&img=bg42.png)
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Device cleaning
Wipe out machine surface with dry towel or cloth.
In case there is dust or impurities on the sensor of the BioStation, wipe off the surface with
dry towel.
Note that if the sensor is cleaned by detergent, benzene or thinner, surface is damaged and
fingerprint can’t be entered.
Appendix
![](/img.php?id=880595&img=bg43.png)
Technical Support & Inquiry
Suprema Inc.
16F Parkview Office Tower, Jeongja-dong, Bundang-gu,
Seongnam, Gyeonggi, 463-863 Korea
E-mail : support@supremainc.com
Website : www.supremainc.com
Functions and specifications of the product are subject to changes without notice due to quality
enhancement or function update. For any inquiry on the product, please contact Suprema Inc.