Suprema BIOSTATIONRHTC FINGERPRINT SYSTEM User Manual Fingerprint Solutions of Suprema

Suprema Inc. FINGERPRINT SYSTEM Fingerprint Solutions of Suprema

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BIOSTATIONRHTC User Manual HTML Version

User manual

Innovative Fingerprint Terminal

User Guide (Ver 1.3)

www.supremainc.com

CAUTION: Changes or modifications not expressly approved by the manufacturer

responsible for compliance could void the user’s authority to operate the equipment

WAR NING

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may cause

undesired operation.

INFORMATION TO USER:

This equipment has been tested and found to comply with the limit of a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation; if this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

1. Reorient / Relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit difference from that to which

the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help

Innovative Fingerprint Terminal for Access Control and Time Attendance

Fingerprint recognition, now look and feel!

zFeatures 2.5" 16M color LCD to display multimedia contents including animation and photos.

Invincible speed and capacity

zDelivers fingerprint identification speed to perform 3,000 matches in 1 second and internal memory

storing up to 50,000 fingerprints and 500,000 event logs.

No more wiring!

zProvides various external interfaces including Wi-Fi wireless LAN for easy access to the internal

user info and event log from a remote PC. (Optional)

Data into your USB drive

zUsing USB memory, copies and backs up user info and event log data very easily.

World’s best fingerprint recognition algorithm

zWorld’s most reliable fingerprint solution that ranked No. 1 in an international fingerprint algorithm

contest (FVC2004) with the lowest error rate.

Various fingerprint sensors

zSupports various fingerprint sensors, including optical, capacitive, and thermal swipe, so users can

choose the most suitable fingerprint sensor for their application.

RF Card Support!

zRF module is built in a Terminal itself. Fingerprint, card, and password can be selected as the

authentication method for each user.

Real Time Network operation through Server!

zConnected to the BioAdmin Server, terminals can be managed in real time.

Innovative Fingerprint Terminal for Access Control and Time Attendance

RF Card Support!

zRF module is built in a Terminal itself. Fingerprint data and card data can be compatibly used.

Real Time Network operation through Server!

zTerminals can be managed in real time by connecting each other through server.

Contents

Before start

zSafety precautions 6

zGlossary 8

zBasics of fingerprint recognition 9

zHow to place a finger 10

zProduct contents 12

zName of each part 14

zInstallation and cable spec. 16

For administrators (Basic functions)

zEnter Admin menu 19

zUsing Admin menu 20

zOperation mode setting 21

zNetwork setup

–TCP/IP 22

– Wireless LAN 23

– Server 24

–Serial 25

–USB 26

zUser management

– Enroll new user 27

– Check user info 31

– Edit user info 32

– Delete user 33

– Delete all users 34

– Check User DB 35

Contents

For Administrators (Advanced functions)

zDisplay & sound setting 37

zDevice setup

– Fingerprint setting 39

– I/O setting 41

– Door relay setting 42

– Change master Password 43

– View device info 44

– Device reset 45

– Factory default 46

zLog

– Check log 47

– Filter log 48

– Delete entire log 49

zUSB memory 50

For General Users

zOpen door

– Access using 1:N mode 53

– Access using 1:1 mode 54

zUsing T&A event

– T&A event using 1:N mode 56

– T&A event using 1:1 mode 57

– Using extended T&A events 58

zView user’s Access/T&A event records 59

zAuthentication procedure as per operation mode 60

zAuthentication procedure for T&A event 61

Appendix

zList of Admin menu 62

zSpecifications 63

zTroubleshooting 64

zDevice cleaning 65

Safety precautions

The list below is to keep user’s safety and prevent any loss. Please read carefully before

use.

Do not install the device in a

place subject to direct sun light,

humidity, dust or soot.

Do not place a magnet near the

product. Magnetic objects such a

s magnet, CRT, TV, monitor or

speaker may damage the device

Do not place the device next to

heating equipments.

Be careful not to let liquid like

water, drinks or chemicals leak

inside the device.

Clean the device often to remove

dust on it. In cleaning, do not splash water

on the device but wipe it out with

smooth cloth or towel.

Before Start

Safety precautions

The list below is to keep user’s safety and prevent any loss. Please read carefully before

use.

Do not drop or damage the

device.

Do not press two buttons at the

same time.

Do not disassemble, repair or

alter the device.

Do not let children touch the

device without supervision.

Do not use the device for any

other purpose than specified. Contact your nearest dealer in

case of a trouble or problem.

Before Start

Glossary

Administrator

zA special user who are authorized to manage the settings and user information of a device.

Administrators can enroll or delete users and change settings of the device.

1:1 Mode

zIn 1:1 mode, a user should enter his/her user ID first. After then, the user is requested to place a

finger or enter a PIN. In this mode, user’s scanned fingerprint is matched against only one

fingerprint specified by the user ID.

1:N Mode

zIn 1:N mode, a user places his/her finger without entering any ID. Then the device compares the

user’s scanned fingerprint with the whole enrolled fingerprints in its internal database.

Fingerprint Enrollment

zA process of extracting features of a fingerprint image obtained from a fingerprint sensor and

saving them into the internal memory of a device. The fingerprint data is called a fingerprint

template.

Before Start

Basics of fingerprint recognition

What is fingerprint recognition?

zFingerprint is an individual’s own biometric information and does not change throughout his/her life.

Fingerprint recognition is a technology that verifies or identifies an individual using such fingerprint

information.

zFree from the risk of theft or loss, fingerprint recognition technology is being widely used in security

systems replacing PIN or cards.

Process of fingerprint recognition

zFingerprint consists of ridges and valleys. Ridge is a flow of protruding skin in a fingerprint while

valley is a hollow between two ridges. Each individual has different pattern of ridges and valleys

and finger recognition makes use of such originality and uniqueness of these patterns.

zFingerprint sensor generates 2-dimentional fingerprint image using different technology. According

to the sensing technology, fingerprint sensors are classified into optical, capacitive, or thermal.

zFingerprint template is a collection of numeric data representing the features of a fingerprint.

Fingerprint templates are saved inside the memory of BioStation and used for identification.

Secure way to protect personal information

zTo avoid privacy concern, Suprema’s fingerprint products do not save fingerprint images itself. It is

impossible to reconstruct a fingerprint image from a fingerprint template which is just numeric data

of the features of a fingerprint.

Before Start

How to place a finger

Select a finger to enroll

zIt is recommended to use an index finger or a middle finger.

zThumb, ring or little finger is relatively more difficult to place in a correct position.

How to place a finger on a sensor

zPlace a finger such that it completely covers the sensor area with maximum contact.

zPlace core part of a fingerprint to the center of a sensor.

People tend to place upper part of a finger.

The core of a fingerprint is a center where the spiral of ridges is dense.

Usually core of fingerprint is the opposite side of the lower part of a nail.

Place a finger such that the bottom end of a nail is located at the center of a sensor.

zIf a finger is placed as in the right picture, only a small area of a finger is captured. So it is

recommended to place a finger as shown in the left picture.

Suprema’s fingerprint products show an outstanding recognition performance regardless of the user’s fingerprint

skin condition or the way of fingerprint positioning. However, following tips are recommended to get more optimal

fingerprint recognition performance.

Before Start

How to place a finger

Tips for different fingerprint conditions

zSuprema’s fingerprint products are designed to scan fingerprint smoothly regardless of the

conditions of a finger skin. However, in case a fingerprint is not read well on the sensor, please

refer to the followings tips.

If a finger is stained with sweat or water, scan after wiping moisture off.

If a finger is covered with dust or impurities, scan after wiping them off.

If a finger is way too dry, place after blowing warm breath on the finger tip.

Tips for fingerprint enrollment

zIn fingerprint recognition, enrollment process is very important. When enrolling a fingerprint, please

try to place a finger correctly with care.

zIn case of low acceptance ratio, the following actions are recommended.

Delete the enrolled fingerprint and re-enroll the finger.

Enroll the same fingerprint additionally.

Try another finger if a finger is not easy to enroll due to scar or worn-out.

zFor the case when an enrolled fingerprint cannot be used due to injury or holding a baggage, it is

recommended to enroll more than two fingers per user.

Before Start

Product Contents

Basic Contents

Product Contents

BioStation fingerprint terminal Wall mounting metal bracket

USB cable

Wall mounting

screws and holders - 3 ea Star-shape screw for fixing

main body

Star-shape small wrench

5pin, 3pin, 6pin, 4pin, 7pin cable – 1 ea Software CD

Before Start

Product Contents

Optional accessories

Plastic stand type B USB fingerprint scanner

for enrollment on PC

12V power adaptor Plastic stand type A

Before Start

InterphoneUSB memory Wireless LAN Access Point

Name of each part

Front Microphone

Used when connected to interphone.

Color LCD

Displays terminal status (T&A mode, notice, etc.) and current time.

Navigation key

▼: Move down in Admin menu or view detailed T&A function key

▲: Move up in Admin menu or hide detailed T&A function key

►: Show the next setting value in Admin menu or input a dot (.) when

entering IP address

◄: Show the previous setting value in Admin menu or delete a numeric

when entering user ID or PIN

OK : Confirm the selected setting or initiate a fingerprint scanning

manually.

LED

Blue LED is turned on with power supplied and flickers when waiting

for fingerprint scanning.

Speaker

Outputs various sound effects, music, and voices.

Fingerprint sensor

Place a finger here to scan fingerprint.

Numeric key 0~9

Used to enter user ID or PIN.

Function key

Used to input a T&A event and initiate fingerprint scanning.

ESC key

Used to enter Admin menu from initial display or return to the previous

menu from Admin menu.

CALL key

When connected to interphone, press this button to ring the interphone.

RF card reading part (RF model only)

Place RF card here to read

Before Start

Name of each part

Bottom

Rear

Slot for USB memory device : USB type A

Slot for PC USB connection : Mini USB

Ethernet cable connector : RJ45

3pin cable connector - Door

6pin cable connector – Input/Output or Wiegand

4pin cable connector - RS485

7pin cable connector - RS232 or BEACon

5pin cable connector – Power and doorphone

12V power adaptor

Before Start

Installation

Installation example

Product dimension (mm)

BracketFront Side

128

135

128

108

112

Exit Button

Door Lock

PC Network hub

6pin cable

3pin cable

7pin cable

Ethernet

USBUSB

RS232

Before Start

Cable spec.

PIN PIN DESCRIPTION WIRE

1 POWER + (12Vdc) RED

2 POWER - BLACK

3 DATA ORANGE

4 AUDIO BLUE

5 SHIELD GND GRAY

Power & Doorphone

Relay

TTL I/O or Wiegand

RS485

RS232

PIN PIN DESCRIPTION WIRE

1 NORMAL OPEN WHITE

2 COMMON BLUE

3 NORMAL CLOSE ORANGE

PIN PIN DESCRIPTION WIRE

1 TTL IN0 BLUE

2 TTL IN1 YELLOW

3 TTL OUT0 GREEN

4 TTL OUT1 WHITE

5 GND BLACK

6 SHIELD GND GRAY

PIN PIN DESCRIPTION WIRE

1 TRX - YELLOW

2TRX + BLUE

3 GND BLACK

4 SHIELD GND GRAY

PIN PIN DESCRIPTION WIRE

1 GND BLACK

2 RS-232 TX BLUE

3 RS-232 RX YELLOW

4 TTL OUT1 WHITE

7 SHIELD GND GRAY

Before Start

For Administrators - Basic Functions

Basic information for the

device administrators. It

includes key items such as

basic menu usage,

operation mode setting,

network connection, and

user management.

Enter Admin Menu

Press ESC key to enter Admin menu from the initial display.

Enter master password and press OK key.

z[Note] As there’s no master password enrolled in a device by factory

default, you can enter Admin menu just by pressing OK key. For

security reason, set a master password right after the product

installation. Please refer to <Change master PW> to see how to set a

master password.

Instead of entering master password, administrator can place

his/her finger to enter Admin menu.

z[Note] “Master password” is a unique password of the device,

different from the PIN (user password) of an administrator. It is

necessary to enter master PW or place a finger. It is not possible to

enter Admin menu by entering his/her PIN.

If the master password is entered successfully, initial Admin

menu appears on display.

▼T&A

Admin fingerprint or

master password

OK ESC

Device

User

Mode

Display

Log

Network

For Administrators - Basic Functions

Using Admin Menu

Main functions of initial Admin menu are as follows. For the entire Admin menu list, refer to

<List of Admin menu>.

zUser : user management such as user enroll/delete/edit.

zMode : set device’s operating mode.

zDisplay : set device’s language, background, sound volume, etc.

zLog : check the access and attendance event records.

zDevice: set various settings for finger scan, I/O ports, door relay, etc.

zNetwork : set interface such as TCP/IP, serial communications, USB.

To enter a desired submenu from initial Admin menu, move to the desired menu using a

navigation key and press OK key.

In a submenu, you can move to desired item using up/down navigation key. To change

settings of each item, use left/right navigation key.

zIf you press OK key, changed setting is applied and move to the previous menu. If you press ESC

key, changed setting is not applied and move to the previous menu.

Press F4 key anytime in Admin menu to exit from Admin menu and move to initial display.

z[Note] For security reasons, the display will automatically return to the initial display after a certain

time period without any key input in Admin menu. If you do not want this function or want to change

the time period, refer to <Display and sound setting>.

For Administrators - Basic Functions

Operation mode setting

If you select Mode on initial Admin menu, following menus

appear on the display. Mode

◁Finger or PIN▷

1:1 Mode

1:N Mode

T&A

T&A key

◀Auto ▶

◀Enabled ▶

◀F1 ▶

◀In ▶

◀Use Relay ▶

After installation, it is necessary to select an operation mode suitable for its usage.

zSetting : Finger or PIN / Finger Only / Pin Only / Card Only

zAfter entering ID on 1:1 mode, set whether you will use fingerprint,

PIN, or either for authentication. In case of card, using card only

enables users to access just by placing the card.

zSetting: Auto / OK/T&A Key / Disabled

zAuto : Fingerprint sensor is always on standby. So, if a finger is

placed, identification starts automatically.

zOK/T&A key : After pressing OK key or T&A function key,

fingerprint sensor is turned on to scan a fingerprint.

zDisabled : 1:N identification is not used. In order to enhance the

security level of your system, you can use 1:1 mode in which users

should enter their ID first.

zSetting : enabled/disabled

zDecide whether or not to use T&A function. In case of using T&A,

user can input T&A events using basic function keys F1~F4. Also,

after pressing ▼key on initial display, user can enter extended

T&A events.

zIn case of using the device for access control only, you don’t need

to use T&A functions.

zShows T&A event set on each function key.

zIn order to set extended T&A events for a specific application, use

BioAdmin program on PC.

1:1 Mode

1:N Mode

T&A

T&A key

For Administrators - Basic Functions

TCP/IP

If you select Network on initial Admin menu, Network Setup

menus appear on the display.

If you select TCP/IP on network menu, following menus appear

on the display.

To use the device connected to PC, you need to set up the network according to your connection type.

Network Setup

USB Memory

TCP/IP

Serial

USB

LAN Type zSetting : Disable/Ethernet/Wireless LAN (Optional)

zUsed when connected to PC via Ethernet using RJ45 connector on

the rear of the device.

zSetting : 1/4/8/16

zShows figures of BioAdmin that are accessible to terminal.

zSetting : Use/not use.

zIt sets Use or Not Use of SSL between the BioAdmin and BioStation.

zSetting : Use/not use

zUsing DHCP, you can receive IP address and other necessary

setting from server automatically.

zCheck whether an appropriate DHCP server is available in your

network environment before use.

zWithout using DHCP, IP address, gateway, and subnet need to be

entered manually. Inquire necessary settings to network

administrator.

Max conn

DHCP

IP Address, gateway,

subnet

For Administrators - Basic Functions

SSL

TCP/IP

◁Ethernet ▷

LAN Type

Port

Max Conn.

SSL

DHCP

IP Address

Gateway

Subnet

1470

◀1 ▶

◀Not Use ▶

◀Use ▶

F1 More

Wireless LAN

If you press F2 key on TCP/IP menu, following menus appear on

the display.

To set up the wireless LAN, select the wireless LAN AP.

Preset zSelect a wireless LAN AP among the preset AP devices.

zIf there is no preset wireless LAN AP, add the wireless LAN AP

using BioAdmin program on PC. You can add up to 4 wireless LAN

AP.

zShows the operation mode of the wireless LAN AP.

zShows the ESSID of the wireless LAN AP.

zShows the authentication mode of wireless LAN AP.

zShows the encryption method of the wireless LAN AP.

zShows the network condition of the currently used wireless LAN AP.

Mode

Authentication

For Administrators - Basic Functions

Wireless LAN

◁WPA ▷

Preset

Mode

ESSID

Authentication

Encryption

Link Quality

Infrastructure

BioStation_wep

Open

WEP64/128/256

ESSID

Encryption

Link Quality

Server

If you press F3 key on Server menu, following menus appear on

the display.

To set up the network to the Server.

Server zSet Use or Not use of server.

zSet Server IP

zSet Server port

Server IP

For Administrators - Basic Functions

Server

◁Not Use ▷

Server

Server IP

Port

zSet SSL Mode as “Not Use” and Server mode to “Use”(Put server IP and Port

information) if sever access is executed for the first time and another server DB rather than

previously is accessed.

zAfter the previous process, BioStation with unauthorized certificate in BioAdmin client

program will be shown and issuing certificate is needed.

zAfter issuing certificate, system will be rebooted and accessed to server automatically.

zAfter rebooting, SSL mode will be automatically change to “USE”,

zAfter issuing certificate, SSL Mode and server mode will be set to “USE” and there is no

need to set up configurations of server and BioStation.

zTo use previous version of BioAdmin or access to BioStation directly using BioAdmin 4.1

without accessing to server (3.* version), SSL and server mode are set on “Not Use”

zFor more information on server setup, please refer to BioAdmin manual.

Serial

To connect the BioStation to the serial port of host PC,

designate the buadrate of the serial communication.

RS485 zSetting :Disable/9600/19200/38400/57600/115200

zUsed when connecting to the serial port of PC using 7pin

connector on the rear of the device.

zIn the serial communication, the speed represents the frequency of

carrier wave’s changing status per sec, called baudrate.

zDefault is 115200 bps.

zIf you have communication error in serial communication, setting a

lower baudrate may solve the problem.

zSetting : Disabled/9600/19200/38400/57600/115200

zUsed when connecting to the serial port of PC using 4pin

connector on the rear of the device.

Serial

◁115200 ▷

RS485

RS232

For Administrators - Basic Functions

◀115200 ▶

RS232

To connect BioStation to the serial port of PC, you need to select the buadrate of the serial communication.

USB

If you select USB on network submenu, USB setting menu

appears on the display.

USB zSetting : Enable/Disable

zUsed to connect the mini USB port on the bottom of the device to

the USB port of PC.

z[Note] For security reasons, USB is set as Disable by the factory

default. When you connect device to PC using USB, the setting

should be changed to Enable in advance.

USB

◁Disable ▷

USB Port

For Administrators - Basic Functions

To connect the BioStation to the USB port of host PC, enable the USB communication.

Enroll New User

If you select User on initial Admin menu, User Management

menus appear on the display.

If you select Enroll User on user menu, following menus appear

on the display.

How to enroll the user information and fingerprint.

User Management

Enroll User

Edit User

Delete All Users

Check User DB

Enroll User

123456

User ID

Admin Level

Password

Group 1

Group 2

Group 3

Group 4

◀Normal ▶

◀None ▶

User ID zBy default, the lowest available ID is displayed on the ID part of the

menu. Enter your desired ID.

zUser ID can be set between 1 and 4,294,967,295.

zSetting : Normal/Admin

zDecide user level as normal user or administrator.

zAdministrator is authorized to manage user info, ie. enroll user,

delete user, and change various settings of the device.

zIt is recommended to enroll at least 1 or 2 users as administrator.

zEnter password used in 1:1 mode. If you want to use fingerprint only,

leave password as blank.

zSelect access group in which the user belongs to. To edit access

group, use BioAdmin program on PC.

Admin Level

Password

Group 1 ~ Group 4

For Administrators - Basic Functions

Enroll New User

If you enter all the necessary items for enrollment and press OK

key, the following fingerprint menus appear on the display.

Finger No zSetting : 1/…/5/None

z1-5 fingers can be enrolled for each ID.

zEnrolling more than two fingers per user can be useful in a case of

injury of a finger.

zFor a user whose fingerprint is weak or worn-out, enrolling the same

finger twice or more can reduce failure rate.

zIf you want to use PIN only instead of fingerprint, select None.

zSetting : None/Last Finger

zDuress is of vital importance in a situation when user is threatened

to open a door by an intruder. If a duress finger is entered, a door

opens normally but the device can send a duress signal to ring an

emergency call or alarm.

zIf you select Last Finger on the duress menu, the last fingerprint

enrolled is assigned as a duress finger. For example, if you enroll

three fingers and select Last Finger for duress, the first and second

fingers are enrolled as normal fingers and the third finger as a

duress finger.

zTo use duress finger, more than two fingerprints should be enrolled,

ie., Finger No. should be more than 2.

zDuress finger should be different from normal finger enrolled in

advance.

Duress

For Administrators - Basic Functions

Enroll Finger

◁None ▶

Finger No

Duress

Daily Limit

Time Limit

Card

Bypass Card

Input Type

Card ID

◀None ▶

◀Wiegand ▶

◀Use ▶

◀Read Card ID▶

Enroll New User

If you enter all the necessary items for enrollment and press OK

key, the following fingerprint menus appear on the display.

Daily Limit zIt sets the limit to the number of access for a user in a day.

If this is set as 0, user can access many times without limit.

zIt sets the minimum interval between the accesses of a user.

If it is set as 0, there will be no minimum interval between the

accesses for that user.

zSetting : Not Use/RF Card/Wiegand

zIt sets Use or Not use of card and the type of card.

zSetting : Use/Not Use

zIt sets authentication with card only, not with any additional

procedure.

zSetting : Direct Input/Use ID/Read Card ID.

zIt sets Card ID Input type.

zIn case of Manual Input, users enter card ID directly. In case of User

ID, users set card ID as user ID. In case of Read Card ID, it will be

read from card.

Time Limit

For Administrators - Basic Functions

Enroll Finger

◁None ▶

Finger No

Duress

Daily Limit

Time Limit

Card

Bypass Card

Input Type

Card ID

◀None ▶

◀Wiegand ▶

◀Use ▶

◀Read Card ID▶

Card

Bypass Card

Input Type

Card ID

Enroll New User

After selecting Finger No. and Duress and pressing OK, now

you should place a finger on a sensor for enrollment.

zFor enrollment, the same finger should be placed twice according to the

messages shown in the display.

zIf Finger No. is set more than 2, the device asks for the scan of the next

fingerprint continously.

zAfter placing a finger on a sensor, user can see the captured fingerprint image on

the display. If you do not want to display fingerprint images on display, you can

change settings at “Device – Fingerprint – View Image” menu.

zIf the two fingerprints are different from each other, enrollment process stops with

a message “Two fingerprints do not match”.

zIf duress finger is same as normal finger enrolled beforehand, enrollment

process also stops with a message “Duress not allowed for the same finger”.

Please place a finger correctly referring to <How to place a

finger>.

If all the fingerprints are entered correctly, Enroll Success

message appears on the display together with a user ID and the

fingerprint enrollment process is completed.

After enrolling fingerprints of one user, the display shows the

next user ID to enroll the next user. If you do not want to enroll

more users, press F4 to exit to initial display.

Enroll Finger

Finger 1

Place the First

Finger

Enroll Finger

Enroll Success

123456

For Administrators - Basic Functions

Check User Info

If you select Edit User on User Management menu, user info of

each users are displayed.

You can change user ID using a left/right navigation key.

If you enter user ID with the numeric key, you can directly move

to the user info the entered user ID.

zIf there is no user with the selected ID, “None” message is

indicated on the Name field of the display. In that case, if you press

left/right navigation key, you can go to the closest valid user ID.

Additional info such as user name, department and company

name can be entered using BioAdmin software on PC.

If you press F1 key, active function keys at this menu are

displayed, OK, F2 and F3.

Check user info of currently enrolled users.

Edit User

◀123456 ▶

User ID

Name

Dept.

Admin Level

Password

No of Finger

Group 1

Admin

Registered

None

F1 More

Edit User

123456

User ID

Name

Dept.

Admin Level

Password

No of Finger

Group 1

Admin

Registered

None

OK Edit User

F2 Finger

F3 Delete

F1 More

For Administrators - Basic Functions

Edit User Info

If you press OK key at Edit User menu, the selected user info is

displayed and can be edited in the same way as in the Enroll

User process. You can change admin level, password and

groups.

If you want to re-enroll fingerprints of the user, press F2 key at

Edit User menu.

You can select the number of fingerprints and duress and then

re-enroll fingerprints.

User info can be changed and fingerprints can be re-enrolled.

Enroll Finger

Finger No

Duress ◀Last Finger ▶

Edit User : 123456

◁Normal ▷

Admin Level

Password

Group 1

Group 2

Group 3

Group 4

*******

◀None ▶

For Administrators - Basic Functions

Delete User

If you want to delete the user, press F3 key at Edit User menu.

Press OK key to confirm the deletion of the user.

z[Note] Deleted user info can’t be retrieved unless the info remains

in BioAdmin software on PC.

Delete user from device while checking currently enrolled user info.

Edit User

Do you want to delete

this user?

OK ESC

F1 More

For Administrators - Basic Functions

Delete All Users

Back to User Management menu, select Delete All User to delete

all users in the device.

Press OK key to confirm the deletion of all users.

z[Note] Once all users are deleted, deleted user info cannot be

retrieved unless the info remains in BioAdmin software on PC.

z[Note] The data of administrators who is operating the menu is also

deleted by this operation. Therefore, in order to enter Admin menu

again, you should remember the master password before deleting

all users.

Delete all user currently enrolled in device.

User Management

Do you want to delete

all users?

OK ESC

For Administrators - Basic Functions

Check User DB

If you press Check User DB on User menu, following menus

appear on the display.

Press OK key to check the user DB.

zIf there is an error on the user DB, it will be automatically corrected

by this procedure. If it fails to correct, an error message appear on

display.

Check and correct errors in the user information stored on device.

User Management

Do you want to check

user DB errors?

OK ESC

For Administrators - Basic Functions

For Administrators - Advanced Functions

Detailed information for

device administrators. It

includes specific items such

as display and sound setting,

fingerprint authentication

setting, and log check.

Display & Sound Setting

If you select Display on initial Amin menu, following menus will

appear on the display.

Change device’s display and sound settings.

zSetting :Korean/English/Custom

zSelect a language to be used

zTo use custom language, appropriate language config. file needs

to be downloaded to the device using BioAdmin program on PC.

Please contact Suprema for details.

zSetting : Logo/Slide Show/Notice

zDecide background of initial display. In case of Logo, one photo

assigned as logo is displayed all the time. In case of Slide Show,

multiple photos are displayed at the interval of 5 seconds in turn. In

case of Notice, one photo is displayed as a background and a

notice is scrolled down over the background.

zIn order to change background images, use BioAdmin program on

PC.

zSetting : Time/None

zSub Info is a display area in the bottom side of the display. Current

date and time will be shown with a selection of Time. Or the area

can be left blank with the selection of None.

zSetting : Infinite/10 sec/20 sec/30 sec

zIf there’s no key input during this time out period on Admin menu,

the device automatically returns to initial display for security

reason.

zSetting : 0.5sec/1sec/2sec/3sec/4sec/5sec

zIt sets message time in display upon the fingerprint matching.

zSetting : 0%/10%/20%/…/100%

zSet output volume of the device sounds. 100% is the maximum. At

setting 0%, sound is turned off.

Language

Background

Sub Info

Timeout

Volume

For Administrators - Advanced Functions

Msg Time

Display

◁English ▷

Language

Background

Sub Info

Timeout

Msg Time

Volume

◀Logo ▶

◀Time ▶

◀Infinite ▶

◀2 sec ▶

F1 Time

20%

Display & Sound Setting

If you select Display on initial Amin menu, following menus will

appear on the display.

Change device’s display and sound settings.

zDate : YYYYMMDD

zTim : hhmmss

zTime synchronization : Terminal time will be synchronized with

server time.

zDate format : MM/DD or DD/MM

Time

For Administrators - Advanced Functions

Display

◁English ▷

Language

Background

Sub Info

Timeout

Msg Time

Volume

◀Logo ▶

◀Time ▶

◀Infinite ▶

◀2 sec ▶

F1 Time

20%

Fingerprint Setting

If you select Device on initial Admin menu, Device Setup menus

appear on the display.

If you select Fingerprint, following menus appear on the display.

In this manual, the default setting is in bold font.

Change various settings for fingerprint authentication.

zSetting : Normal/Secure/Most Secure

zSecurity level is determined by FAR (False Acceptance Ratio).

FAR refers to the percentage of acceptance by unregistered

fingerprints. Therefore, the lower the percentage is, the higher the

security level is. However, as the FAR and FRR (False Reject

Rate) are in reverse proportion to each other, the higher security

level will indue bigger FRR, ie., more failure for registered fingers.

zFor general T&A applications, normal level is recommended.

However, in case of an access control application requiring a

higher security level, it is recommended to apply the security level

as secure or most secure.

Security

Device Setup

Fingerprint

I/O

Door Relay

Master Password

Device Info

Device Reset

Factory Default

For Administrators - Advanced Functions

Fingerprint

◀Normal ▶

Security

Fast Mode

Quality

View Image

Sensitivity

Timeout(Sec)

Encryption

◀Normal ▶

◀Visible ▶

◀7 (Max) ▶

◀10 ▶

Not Use

Fingerprint Setting

zSetting : Normal/Fast/Fastest

zUsing 1:N mode with more than hundreds of users, identification may take somewhat longer. In this

case, you can change the fast mode to Fast or Fastest. By doing so, identification speed becomes

faster in sacrifice of a little higher FRR.

zSetting: Weak/Normal/Strict

zQuality level decides the strictness of quality check of the input images. With a strict quality level, the

device may reject a low quality input fingerprint more.

zSetting : Visible/Invisible

zProper enrollment can be induced by showing the image of the entered fingerprint on LCD screen upon

enrollment.

zSetting : 0(min)/1/2/3/4/5/6/7(max)

zSet sensitivity of fingerprint sensor in a capture of a fingerprint. At a high sensitivity level, it is easier

and faster to capture a fingerprint. On the other hand, at a low sensitivity level, the image quality of the

captured fingerprint can be more stable.

zIn normal applications, maximum level is recommended. If the recognition is not satisfactory for wet

fingerprints, reducing sensitivity may solve the problem.

zSetting : 1/2/…/10/…/19/20

zSet standby time for fingerprint enrollment. If a user does not place a finger within the time, a timeout

message appears on the display.

zSetting : 0/1/2/…./10

zIt means the time of delay from 1:N authentication to next stand-by authentication

zSetting : Not Use / Use

zShows whether the BioStation is currently using the template encryption or not. Encryption can not be

set on the device itself, but should be set using BioAdmin program on PC.

Fast Mode

Quality

View Image

Sensitivity

Timeout(Sec)

For Administrators - Advanced Functions

Encryption

1:N Delay

I/O Setting

If you select I/O on device menu, following menus appear on

display. I/O

◁Disabled ▷

Input 0

Input 1

Output 0

Output 1

Duration(ms)

Tamper SW

◀Disabled ▶

1000

◀None ▶

Change various settings for I/O.

zSetting : Disabled/Exit/Wiegand

zIn case of using the input port for RTE(exit button), select Exit.

zIn case of using input as Wiegand, input 0 and input 1 are set as

Wiegand.

zSetting: Disabled/Duress/Tamper SW/Auth Success/Auth

Fail/Wiegand

zCan send outputs for various events.

zIn case of using output as Wiegand, output 0 and output 1 are set

as Wiegand.

zSet the cycle of output signal. Default is 1sec (1000ms).

zSetting : None/Lock System

zTamper switch is turned on when a housing(case) of BioStation is

opened.

zIf the setting is in “Lock System”, the device is automatically locked

when a tamper switch is on.

zThis can be useful in security when an intruder opens the housing

of BioStation to enter a building.

z[Note] Once BioStation is locked, lock can be released only when

the master password is entered. It cannot be released by

administrator’s fingerprint.

Input 0 & Input 1

Output 0 & Output 1

Duration(ms)

Tamper S/W

For Administrators - Advanced Functions

Door Relay Setting

If you select Door Relay on device menu, following menus

appear on the display.

Change various settings for door relay.

zSetting: All events / Authentication +T&A event/T&A

event/Verification/Disabled

zIn case of All events, door opens for all authentication success(1:1 PIN

auth.,1:1 fingerprint auth.,1:1 fingerprint verification)

zIn case of authentication with T&A event, door opens only by the specific

events for which door use is allowed and also door opens only by

authentication.

zIn case of selected T&A, door opens only by the specific events for which

door use is allowed.

zIn case of authentication, door opens only by authentication without T&A

event

zIn case of disabled, BioStation will not drive an internal relay to open a

door by any of events or authentication.

zOnce a door is open, the door can be locked again after this duration.

zDecide time to lock(close) the door by force.

zDuring lock time, general users cannot open door while only

administrators are allowed.

zThe lock time can be set by BioAdmin program on PC.

zDecide time to open the door by force

zThe unlock time can be set by BioAdmin program on PC.

zSetting : Disable / Enable

zTo connect and use an optional interphone with BioStation, enable

interphone on this menu. CALL button and interphone communication of

BioStation will operate only when this menu is set as Enable.

Driven by

For Administrators - Advanced Functions

Door Relay

◁All Event ▷

Driven by

Duration(sec)

Lock Time

Unlock Time

Interphone

◀None ▶

◀Disable ▶

Duration (sec)

Lock time

Unlock time

Interphone

Change Master Password

If you select Master Password on device menu, Master

Password menus appear on the display.

Enter current master password to “Current” and a new master

password to “New” & “New (again)”. Then press OK key to

confirm.

zDefault password is blank (no need to type).

z[Note] With this master password, one can enroll or delete users

and change settings of BioStation. Please be careful not to disclose

master password except Administrators.

When you forget master password

zIf there is a user enrolled as administrator : you can enter Admin

menu using administrator’s fingerprint and return the password as

blank by selecting the Factory Default on Device menu. However,

in this case, other settings of the device also return to defaults.

zIf there’s no user enrolled as administrator : contact the dealer you

purchased the device.

Master Password

Current

New

New(Again)

Change master PW.

For Administrators - Advanced Functions

View Device Info

If you select Device Info on device menu, following menus

appear on the display.

View device’s basic info such as model name and version.

zModel name is displayed according to types of fingerprint sensor.

zOptical sensor : BST-OC

zCapacitive sensor : BST-TC

zThermal swipe sensor : BST-FC

zDevice ID number is displayed.

zDevice’s Ethernet MAC address is displayed.

zDevice’s hardware version is displayed.

zDevice’s firmware version is displayed.

zFirmware and kernel can be upgraded using BioAdmin program

when new firmware is released.

zDevice’s Kernel ver. Info is displayed.

zOverall available storage and currently used storage are displayed.

zIn the internal memory of BioStation, various information like user

info, log, background and sounds are stored, so used memory

changes by the size of these information.

Model

Device ID

HW Version

Kernel Ver.

MAC

FW Version

Memory

Device Info

Standard

Model

Device ID

MAC

HW Version

FW Version

Kernel Ver.

Memory

1301

00:17:fc:10:05:15

Rev. E

V1.0

7/19 MB

For Administrators - Advanced Functions

Device Reset

If you select Device Reset on device menu, a message to restart

BioStation appears on the display.

Press OK key to reset device. Device reset takes normally 20-30

seconds and it may take a bit longer for network connection.

If you change language of BioStation, you should reset

BioStation to apply the new language.

If device becomes unstable for any reason, in most of cases,

device reset can solve the problem.

Reset system.

Device Setup

Do you want to restart

BioStation?

OK ESC

For Administrators - Advanced Functions

Factory Default

If you select Factory Default on device menu, a message to

reset to default appears on the display.

Press OK key to change system’s various settings as factory

defaults.

z[Note] Be sure that various settings, background, sounds and

notice will be deleted.

User info and log data are not deleted. To delete user info, refer

to <Delete All Users>. To delete log data, refer to <Delete Entire

Log>.

Restore device’s all settings to factory defaults.

Device Setup

Do you want to reset

to default?

OK ESC

For Administrators - Advanced Functions

Check Log

If you select Log on initial Admin menu, log events appear on

the display. You can check logs from the latest one.

Press up/down navigation key to scroll a log one by one.

Press left/right navigation key to scroll a log by page (8 logs).

Press F1 key to display available additional function key.

zOK : Latest

zF2 : Filter

zF3 : Delete

Press OK key to display the latest log.

Check logs for various events accumulated in device.

Log List

9/14 13:39 Duress (Menu) 123456

9/14 13:30 Identify OK (Menu) 1111

9/14 13:25 Duress (Menu) 123456

9/14 12:51 Identify OK (Menu) 1111

9/14 12:45 Duress (Menu) 123456

9/14 12:43 Identify OK (Menu) 1111

9/14 12:39 Duress (Menu) 123456

9/14 12:26 Identify OK (Menu) 1111

F1 More

For Administrators - Advanced Functions

Filter Log

If you press F2 key on Log menu, following menus appear on

the display.

Check specific log events by filtering the log events stored on device.

For Administrators - Advanced Functions

zSelect the filter ID.

zDevice can store up to 4 filters.

zSetting : All/Today/Yesterday/Last 3 days/Last 1 week/Last 1

month

zDesignate the time to filter.

zSetting : All/Success/Fail/IO/Duress/Tamper/System

zSelect the events to be shown on the log list.

zSelect the T&A events to be shown on the log list.

zTo check the log events of a specific user, enter the user’s ID. If

you press 0, log events of all users are displayed.

Filter ID

Time

T&A Event

Event

User

Filter

◁1 ▷

Filter ID

Time

Event

T&A Event

User

◀All ▶

Delete Entire Log

If you press F3 on log list screen, a message to delete all logs

appears on the display.

Press OK key to delete all logs.

z[Note] Be sure that a deleted log can not be retrieved unless it

remains in BioAdmin program on PC.

Delete entire event logs accumulated in device.

For Administrators - Advanced Functions

Log List

Do you want to delete

all logs?

OK ESC

F1 More

USB Memory

If you select USB Memory on Network menu, following menus

appear on the display.

When you are using wireless LAN, the wireless LAN is

automatically disconnected in this menu. When you go out of

this menu, wireless LAN is reconnected.

How to use USB memory to transfer user information, log data, and various settings of device.

For Administrators - Advanced Functions

zTransfer the user information and various settings from the virtual

terminal of USB memory to the connected BioStation. At the same

time, transfer the log data from the connected BioStation to the

virtual terminal of USB memory.

z[Note] Synchronize menu erases the current user information and

various settings of the device and overwrite with the information

and settings on USB memory.

zUseful in transferring the data from BioAdmin program to device.

zEnabled only when the USB memory has a virtual terminal with the

same device ID as that of the connected BioStation.

zCreate a virtual terminal on USB memory with the same device ID.

Export the user information, log data, and various settings of the

connected device to the virtual terminal on USB memory.

zIt may take a few minutes depending on the size of the user

information and log data to export.

zTo synchronize or import virtual terminal, you need to create a

virtual terminal first on the USB memory by using Export Virtual

Terminal menu.

zThis menu is enabled only when a USB memory is connected to

BioStation.

Synchronize

Export Virtual Terminal

USB Memory

Synchronize

Export Virtual Terminal

Import Virtual Terminal

Firmware Upgrade

Initialize

Refresh

USB Memory

How to use USB memory to transfer user information, log data, and various settings of device.

For Administrators - Advanced Functions

zApply the user information and various settings in USB memory to

the connected device.

zImport starts by selecting the an ID of the virtual terminals on USB

memory.

z[Note] This menu erases the current user information and various

settings of the device and overwrite with the information and

settings on USB memory.

zUsed to transfer the user information and various settings from one

device to another.

zUseful in periodical back up and restoration of device information.

zThis menu is enabled only when the connected USB memory has

a virtual terminal.

zUpgrade the firmware of the connected device with the firmware

file stored on USB memory.

zFirmware upgrade starts by selecting one of the firmware files

stored on the root directory of USB memory.

zUpon finishing the firmware upgrade, device automatically restarts.

zThis menu is enabled only when a firmware file exists in the root

directory of USB memory.

zDelete all virtual terminals on USB memory.

zThis menu is enabled only when a USB memory is connected to

BioStation.

zRefresh the connection of the USB memory and the stored

information on the connected USB memory.

Import Virtual Terminal

Firmware Upgrade

Initialize

Refresh

USB Memory

Synchronize

Export Virtual Terminal

Import Virtual Terminal

Firmware Upgrade

Initialize

Refresh

For General Users

Describes directions for

general users. It explains

how to open a door in each

operation mode and to enter

T&A events.

Access using 1:N mode

When 1:N mode is set as Auto

zIf you enter a fingerprint without pressing any key, a message

showing the identification result appears and door is opened.

When 1:N mode is set as OK/T&A key

zIf you press OK or T/A key, blue LED flickers and a message

requesting user’s fingerprint appears on the display.

zPlace a finger to open the door.

Use of personal info

zWhen personal info image and message are set, the set image and

message by successful authentication will be shown.

How to open a door using fingerprint when 1:N mode is set as Auto or OK/T&A key.

▼T&A

Welcome!

Tommy

▼T&A

Authentication

Place your finger

For General Users

Access using 1:1 mode

If you press a numeric key, ID input window appears.

Enter your ID and press OK key.

In case 1:1 mode is set as Fingerprint Only

zEnter a fingerprint to open the door.

In case 1:1 mode is PIN Only

zEnter your password and press OK key to open the door.

In case 1:1 mode is set as Fingerprint or PIN

zYou can either enter a fingerprint or enter password and press OK

key.

In case 1:1 mode is set as RF Card

zIf the 1:1 mode is set as Card Only, user can access just by placing

the card to BioStation without any additional procedure.

zIf the 1:1 mode is not set as Card Only, card is used to suggest the

user’s ID. After putting the card, user should verify himself with

fingerprint or password.

How to open a door by entering ID first and then entering fingerprint or password.

▼T&A

User ID

1234

For General Users

Access using 1:1 mode

How to open a door by entering ID first and then entering fingerprint or password.

▼T&A

User ID

1234

For General Users

1:1 verification How to suggest user ID How to authorize

Fingerprint or password Enter user ID or

put the card

Put finger or

enter password

Fingerprint Only Enter user ID or

put the card

Put finger

Password Only Enter user ID or

put the card

Enter password

Card Only Put the Card

T&A event using 1:N mode

If you press F1~F4 key, blue LED flickers and a message

requesting user’s fingerprint appears on the display.

If you place a finger, designated T/A event appears on the

display and applies to the user.

In case that ‘Driven by’ on the door relay menu is set as

‘Selected T&A’ and that ‘Activate Relay by this Event’ is

checked on the BioAdmin program, a door opens upon the

occurrence of the T&A events.

You can check on ‘Activate Relay by this Event’ in T&A event

with BioAdmin program on your PC.

How to enter T&A events with fingerprint when 1:N mode is set as Auto or OK/T&A key, and T&A is set as

Enabled.

▼T&A

T&A: In

Place your finger

▼T&A

In: Tommy

8/1(Tue) AM 8:00

For General Users

T&A event using 1:1 mode

If you press a numeric key, ID input window appears on the

display.

Enter your ID and press F1~F4.

In case 1:1 mode is set as Fingerprint Only

zEnter fingerprint to apply applicable T&A event.

In case 1:1 mode is set as PIN Only

zEnter your PW and press OK key to apply applicable T&A event.

In case 1:1 mode is set as Fingerprint or PIN

zYou can either enter fingerprint or enter password and press OK

key.

How to enter T&A event by first entering ID and then entering fingerprint or password when T&A is set as enabled.

▼T&A

User ID

1234

For General Users

Using extended T&A events

If you press down navigation key, extended T&A events info

appears on the display.

If you press one of 16keys corresponding to the desired T&A

event, next operation starts for the extended T&A event.

Factory default T&A events are defined as below.

zF1 (In), F2 (Out), F3 (In duty), F4 (Out duty)

You can edit the default T&A events and extended T&A events

with BioAdmin program on your PC.

In case of using 4 or more T&A events, you can use extended T&A events.

123F1

456F2

789F3

CALL 0ESC F4

Out

In duty

Out duty

For General Users

View user’s Access/T&A event records

If you press ESC key on initial screen, a message requesting

user fingerprint or password appears on the display.

If user enter his/her fingerprint or password, access and T&A

event records displays as below.

Press up/down navigation key to scroll a log one by one.

Press left/right navigation key to scroll a log page by page

(8 logs).

Press OK key to display the latest log.

General users can check their own access and T&A event records.

Admin fingerprint or

master password

OK ESC

▼T&A

User Log: 123456

9/14 13:39 Duress (Menu) 123456

9/14 13:30 Identify OK (Menu) 1111

9/14 13:25 Duress (Menu) 123456

9/14 12:51 Identify OK (Menu) 1111

9/14 12:45 Duress (Menu) 123456

9/14 12:43 Identify OK (Menu) 1111

9/14 12:39 Duress (Menu) 123456

9/14 12:26 Identify OK (Menu) 1111

For General Users

1:1 Mode

1:N Mode

Authentication procedure as per operation mode

ID (Key)

fingerprint

(auth. PW)

PW+OK

(finger scan)

fingerprint

(skip in case of Auto setting)

For General Users

Card

(auth. PW)

PW+OK

(finger scan)

fingerprint

(skip in case of card only)

1:1 Mode

1:N Mode

Authentication procedure for T&A event

fingerprint

(extended T&A event)

Down key+16key

(default T&A event)

F1~F4

For General Users

ID (Key)

(extended T&A event)

Down key+16key

(default T&A event)

F1~F4

(auth. PW)

PW+OK

(finger scan)

fingerprint

List of Admin Menu

Enroll User

Edit User

Delete All users

Check User DB

OK: Latest

F2: Filter Log

F3: Delete

1:1 Mode

1:N Mode

T&A

T&A key

Language

Background

Sub Info

Timeout

Date

Time

Volume

USB Memory

TCP/IP

Serial

USB

Fingerprint

I/O

Door Relay

Master

Password

Device info

Device Reset

Factory default

Security

Fast Mode

Quality

View Image

Sensitivity

Timeout

Encryption

Input 0, Input 1

Output 0, Output 1

Duration(ms)

Tamper SW

Driven by

Duration(sec)

Lock Time

Unlock Time

Interphone

LAN Type

Port

Server IP

DHCP

IP Address

gateway

Subnet

RS485

RS232

USB

User ID

Admin Level

Password

Group 1

Group 2

Group 3

Group 4

OK: Edit User

F2: Finger

F3: Delete

Finger No

duress

User

Mode

Display

Log

Device

Network

Appendix

Filter ID

Time

Event

T&A Event

User

Synchronize

Export Virtual Terminal

Import Virtual Terminal

Firmware Upgrade

Initialize

Refresh

Specifications

CPU : Dual CPU (32 bit RISC + 400MHz DSP)

Memory : 72MB flash + 34MB RAM

Display : 2.5 inch QVGA 16 million color LCD

Identification speed : 3,000 fingerprints in 1 second

Fingerprint capacity : 50,000 fingerprint templates

Log capacity : 500,000 events

Host interface : Wireless LAN (optional), TCP/IP, RS485

PC interface : USB, RS232

USB memory slot : USB host

1 relay for deadbolt, EM lock, door strike, or automatic door

Wiegand input/output, 4 TTL input/output

Built-in microphone and speaker supporting door phone

Convenient menu navigation key

4 function keys for user defined functions

Operation mode : Fingerprint, PIN, PIN+Fingerprint,

Card only*, Card+Fingerprint*, Card+PIN* (*RF model only)

RF Card : 125KHz proximity (RF model only)

RTC with backup battery (CR2032)**

Product size : 135 x 128 x 50 mm (width x length x depth)

Appendix

** CAUTION : RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS

Troubleshooting

Fingerprint can not be read well or it takes too long.

zCheck whether a finger or fingerprint sensor is stained with sweat, water, or dust

zRetry after wiping off finger and fingerprint sensor with dry towel.

zIf a fingerprint is way too dry, blow on the finger and retry.

Fingerprint is entered but authorization keeps failing.

zCheck whether the user is restricted by door zone or time zone.

zInquire of administrator whether the enrolled fingerprint has been deleted frin the device for some

reason.

zIf message ‘not enrolled ID’ appears after ID is entered and OK is pressed, it means that the

fingerprint has not been enrolled.

Authorized but door is not opened.

zCheck whether the time is set as lock time.

zCheck ‘driven by’ on Admin menu.

zIn case it is set as disabled or selected T/A events, door may not open.

Partial key can’t be entered or device is unstable.

zIn case device is unstable for any reason, enter Admin menu and reset device.

All keys are not entered

zIf LCD display and blue LED are off, it is possible that power is off. Check power condition such as

blackout.

zIf LCD display and blue LED are on, something is wrong with machine. In such a case, contact A/S

center.

Appendix

Device cleaning

Wipe out machine surface with dry towel or cloth.

In case there is dust or impurities on the sensor of the BioStation, wipe off the surface with

dry towel.

Note that if the sensor is cleaned by detergent, benzene or thinner, surface is damaged and

fingerprint can’t be entered.

Appendix

Technical Support & Inquiry

Suprema Inc.

16F Parkview Office Tower, Jeongja-dong, Bundang-gu,

Seongnam, Gyeonggi, 463-863 Korea

E-mail : support@supremainc.com

Website : www.supremainc.com

Functions and specifications of the product are subject to changes without notice due to quality

enhancement or function update. For any inquiry on the product, please contact Suprema Inc.

Suprema BIOSTATIONRHTC FINGERPRINT SYSTEM User Manual Fingerprint Solutions of Suprema

Suprema Inc. FINGERPRINT SYSTEM Fingerprint Solutions of Suprema

User manual

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