Westell ULS3-C Dual Moca 4-Port Ethernet Wi-Fi Gateway User Manual UltraLine Series 3 User Guide Draft 1

Westell Inc Dual Moca 4-Port Ethernet Wi-Fi Gateway UltraLine Series 3 User Guide Draft 1

Contents

Users Manual Part One

User Guide www.verizon.com/fios Verizon FiOS® Router Model 9100EM
03/24/09 - DRAFT 030-300554 Rev. C 2 March 2009 Verizon FiOS Router (Model 9100EM) User GuideCONTENTS 1. PRODUCT DESCRIPTION ..................................................................................................................................5 2. REGULATORY INFORMATION........................................................................................................................6 2.1 FCC Compliance Note...............................................................................................................................6 2.2 Canada Certification Notice.......................................................................................................................7 3. NETWORKING REQUIREMENTS .....................................................................................................................8 4. HARDWARE FEATURES....................................................................................................................................9 4.1 LED Indicators...........................................................................................................................................9 4.2 Cable Connectors and Switch Locations..................................................................................................10 4.3 Front Panel LEDs.....................................................................................................................................11 4.4 Connector Descriptions............................................................................................................................12 5. INSTALLING THE ROUTER.............................................................................................................................13 Before you begin ..................................................................................................................................................13 5.1 Connecting Your Verizon Router to Your Broadband (Internet) Service................................................14 5.2 Connecting Ethernet Devices to Your Router..........................................................................................15 5.3 Connecting Wireless Devices to Your Router .........................................................................................16 6. ACCESSING YOUR ROUTER...........................................................................................................................17 6.1 Logging on to Your Router......................................................................................................................17 7. CONFIGURING YOUR BROADBAND CONNECTION .................................................................................20 7.1 Confirming Your Coax Connection.........................................................................................................20 7.2 Connecting to the Internet........................................................................................................................20 7.3 Logging Out of the Router’s Web Pages .................................................................................................25 8. CONFIGURING YOUR DEVICE FOR DHCP ..................................................................................................26 8.1 Configuring DHCP in Macintosh OS X...................................................................................................26 8.2 Configuring DHCP in Windows Vista.....................................................................................................32 8.3 Configuring DHCP in Windows XP........................................................................................................36 9. BASIC CONFIGURATION ................................................................................................................................41 10. MAIN (HOME PAGE).........................................................................................................................................42 10.1 Router Status............................................................................................................................................43 10.2 Quick Links..............................................................................................................................................43 10.3 Network Status.........................................................................................................................................43 10.4 Start Surfing.............................................................................................................................................43 11. WIRELESS ..........................................................................................................................................................44
03/24/09 - DRAFT 030-300554 Rev. C 3 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.1 Wireless Status.........................................................................................................................................44 11.2 Basic Security Settings ............................................................................................................................45 11.3 Advanced Security Settings .....................................................................................................................48 11.4 Device List...............................................................................................................................................67 12. MY NETWORK...................................................................................................................................................68 12.1 Network Status.........................................................................................................................................68 12.2 Network Connections...............................................................................................................................76 13. FIREWALL SETTINGS....................................................................................................................................100 13.1 General Firewall Security Settings.........................................................................................................101 13.2 Access Control.......................................................................................................................................102 13.3 Port Forwarding .....................................................................................................................................108 13.4 DMZ Host..............................................................................................................................................120 13.5 Port Triggering.......................................................................................................................................121 13.6 Remote Admin.......................................................................................................................................129 13.7 Static NAT.............................................................................................................................................130 13.8 Advanced Filtering.................................................................................................................................133 13.9 Security Log...........................................................................................................................................137 13.10 Connections ...........................................................................................................................................139 14. PARENTAL CONTROLS.................................................................................................................................141 15. ADVANCED......................................................................................................................................................145 15.1 Diagnostics.............................................................................................................................................146 15.2 Restore Defaults.....................................................................................................................................147 15.3 Reboot....................................................................................................................................................148 15.4 MAC Cloning ........................................................................................................................................148 15.5 ARP Table..............................................................................................................................................149 15.6 Users ......................................................................................................................................................151 15.7 Quality of Service ..................................................................................................................................157 15.8 Remote Administration..........................................................................................................................170 15.9 DNS .......................................................................................................................................................171 15.10 Personal Domain (Dynamic DNS).........................................................................................................172 15.11 Network Objects ....................................................................................................................................174 15.12 Protocol..................................................................................................................................................176 15.13 MGCP ALG...........................................................................................................................................189 15.14 SIP ALG ................................................................................................................................................190
03/24/09 - DRAFT 030-300554 Rev. C 4 March 2009 Verizon FiOS Router (Model 9100EM) User Guide15.15 UPnP......................................................................................................................................................190 15.16 System Settings......................................................................................................................................191 15.17 Configuration File..................................................................................................................................193 15.18 Date and Time Rules..............................................................................................................................194 15.19 Editing the Time Server Table...............................................................................................................195 15.20 Editing Clock Set...................................................................................................................................196 15.21 Scheduler Rules .....................................................................................................................................196 15.22 Firmware Upgrade .................................................................................................................................199 15.23 Routing...................................................................................................................................................202 15.24 IGMP Configuration ..............................................................................................................................204 15.25 IGMP Status...........................................................................................................................................206 15.26 PPPoE Relay..........................................................................................................................................206 15.27 IP Address Distribution..........................................................................................................................207 16. SYSTEM MONITORING..................................................................................................................................208 16.1 Router Status..........................................................................................................................................208 16.2 Advanced Status.....................................................................................................................................209 17. TECHNICAL SUPPORT INFORMATION......................................................................................................213 18. PRODUCT SPECIFICATIONS.........................................................................................................................213 19. SOFTWARE LICENSE AGREEMENT............................................................................................................214 20. PUBLICATION INFORMATION.....................................................................................................................216
03/24/09 - DRAFT 030-300554 Rev. C 5 March 2009 Verizon FiOS Router (Model 9100EM) User Guide1. PRODUCT DESCRIPTION The Verizon® FiOS® Router is designed to deliver today’s most exciting broadband services to and throughout your home. Built around a state-of-the-art, dual-core network processor, this versatile product helps ensure that data and services reach your connected home devices without interruption or delay. The Router allows you to transfer data over your existing in-home coax cables and simultaneously supports both “wired” and “wireless” connection options. This flexibility allows for the connection of a wide range of network enabled devices such as desktop computers, laptop computers, digital media players, and network attached storage (NAS) units. Hereafter, the Verizon FiOS Router will be referred to as the “Router.” Key Features: • Multimedia over Coax interface (MoCA) • 4-Port 10/100 BaseT Ethernet LAN switch • Integrated 802.11g Access Point • Embedded Firewall • IP Quality of Service • IGMP Proxy Functionality The Verizon FiOS® Router is powered by an ENERGY STAR® qualified adapter. This User Guide is intended to provide installation and configuration information on the Verizon® FiOS® Router and assumes the user of this Router has a medium to advanced understanding of computing, routing and internet networking.
03/24/09 - DRAFT 030-300554 Rev. C 6 March 2009 Verizon FiOS Router (Model 9100EM) User Guide2. REGULATORY INFORMATION 2.1 FCC Compliance Note (FCC ID: CH8ULS3-C) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment to a different circuit from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WARNING: While this device is in operation, a separation distance of at least 20 cm (8 inches) must be maintained between the radiating antenna and users exposed to the transmitter in order to meet the FCC RF exposure guidelines. Making changes to the antenna or the device is not permitted. Doing so may result in the installed system exceeding RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Installers and end users must follow the installation instructions provided in this guide. Modifications made to this device, unless expressly approved, could void the users’ rights to operate this device. PART 68 – COMPLIANCE REGISTRATION This equipment is designated to connect to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment. See the Installation Information section of this User Guide for details. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instruction for details. If this terminal equipment (Model 9100EM) causes harm to the telephone network, the telephone company may request you to disconnect the equipment until the problem is resolved. The telephone company will notify you in advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone company will notify you as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe such action is necessary. If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself. The equipment cannot be repaired in the field. Contact Verizon for instructions.
03/24/09 - DRAFT 030-300554 Rev. C 7 March 2009 Verizon FiOS Router (Model 9100EM) User GuideThe telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this equipment to party line service is subject to state tariffs. 2.2 Canada Certification Notice The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction. This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. The Ringer Equivalence Number (REN) is 0.0. The Ringer Equivalence Number that is assigned to each piece of terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this equipment (Model 9100EM) does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself. The equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Contact Verizon for instructions. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
03/24/09 - DRAFT 030-300554 Rev. C 8 March 2009 Verizon FiOS Router (Model 9100EM) User Guide3. NETWORKING REQUIREMENTS The following minimum system specifications are required for optimum performance of your Router. Requirements for 10/100 Base-T/Ethernet • Pentium® or equivalent class machines or higher • Microsoft® Windows® (Vista, XP, 2000, ME, NT 4.0, 98 SE) Macintosh® OS X, or Linux installed • 64 MB RAM (128 MB recommended) • 10 MB of free hard drive space • 10/100 Base-T Network Interface Card (NIC) • Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later • Computer Operating System CD-ROM Requirements for Wireless • Pentium® or equivalent class machines or higher • Microsoft® Windows® (Vista, XP, 2000, ME, 98 SE) installed • 64 MB RAM (128 MB recommended) • 10 MB of free hard drive space • Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later • IEEE 802.11b/g PC adapter • Computer operating system CD-ROM System Requirements for Coax • Pentium® or equivalent class machines or higher • Microsoft® Windows® (Vista, XP, 2000, ME, 98 SE) installed • 64 MB RAM (128 MB recommended) • 10 MB of free hard drive space • Internet Explorer 5.5 or later or Netscape Navigator 7.x or higher or Firefox 1.0.7 or later • Computer operating system CD-ROM
03/24/09 - DRAFT 030-300554 Rev. C 9 March 2009 Verizon FiOS Router (Model 9100EM) User Guide4. HARDWARE FEATURES 4.1 LED Indicators This section explains the Router’s LED states and descriptions. View the LEDs to confirm the unit’s operation and status. Front Panel LEDs LED State Description Solid Green Power is ON. Flashing Green Router is performing power on self test (POST). Solid Red Router failed POST or Device Malfunction. Note: The Power LED should be red no longer than two seconds after the power on self test passes. POWER OFF Power is OFF. Solid Green WAN physical link established. Flashing Amber Low signal rate or noisy Coax line. Service should not be affected. WAN COAX OFF Router power is OFF or no WAN signal detected. Solid Green WAN link established. WAN ETHERNET OFF Router power is OFF or no WAN signal detected. Solid Green Internet link established; the Router has a WAN connection and IP address. Flashing Green Internet link established; IP traffic is passing through the device in either direction. Amber Internet link not established or attempting to establish. INTERNET OFF Router power is OFF or the Router does not have a WAN address. Solid Green LED currently disabled WIRELESS SETUP OFF LED currently disabled Solid Green Powered device is connected to the associated port. Flashing Green 10/100 Base-T LAN activity is present (traffic in either direction). 1,2,3,4 (LAN ETHERNET) OFF Router power is OFF, or no cable or no powered device is connected to the associated port. Solid Green A physical connection has been established. Flashing Green Activity is present on the Coax link. LAN COAX OFF Router power is OFF. Solid Green Wireless link established. Wireless LAN activity is present (traffic in either direction). IP connection established and IP traffic is passing through device. WIRELESS OFF Router power is OFF or No wireless link. Rear Panel LEDs Solid Green 100 Mbps link established. Flashing Green LAN activity at 100 Mbps (traffic in either direction). Left Ethernet LED OFF No 100 Mbps link. Solid Green 10 Mbps link established. Flashing Green LAN activity at 10 Mbps (traffic in either direction). Right Ethernet LED OFF No 10 Mbps link.
03/24/09 - DRAFT 030-300554 Rev. C 10 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 4.2 Cable Connectors and Switch Locations • Coax connector • Reset push button • USB connector • Four LAN Ethernet connectors (RJ-45) • WAN Ethernet connector (RJ-45) • Power connector (12 VDC) barrel • OFF/ON power switch • Wireless 802.11b/g SMA connector and antenna Verizon FiOS Router - Rear Panel Off/On Switch Power Connector Ethernet Switch (E1 through E4, LAN)Reset Button Coax Connector Wireless Antenna and Connector USB ConnectorEthernet (WAN)
03/24/09 - DRAFT 030-300554 Rev. C 11 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 4.3 Front Panel LEDs • Power • WAN Coax • WAN Ethernet • Internet • Wi-Fi Protected SETUP (Currently Disabled) • USB • LAN Ethernet (1,2,3,4) • LAN Coax • Wireless [UPCOMING CHANGES TO FRONT PANEL] Verizon FiOS Router - Front Panel LEDs Wireless LAN Ethernet (1 through 4) WAN Coax Power Internet USB LAN CoaxWAN Ethernet Wi-Fi Protected SETUP
03/24/09 - DRAFT 030-300554 Rev. C 12 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 4.4 Connector Descriptions The following chart describes the Router’s rear panel connector and switches. NAME TYPE FUNCTION COAX F-type coaxial connector Connects the Router to the in home coaxial cabling. Compatible with the Multimedia over Coax Alliance (MoCA) standards. USB USB Connector Connects the Router to peripheral devices (e.g. storage) via USB. Note: This port may not be enabled in all UltraLine Series3 units. LAN 8-pin (RJ-45) modular jack Connects the the Router’s 10/100 Base-T Ethernet swtich to a local computer or other Ethernet-enabled device. WAN 8-pin (RJ-45) modular jack Connects the Router to a broadband modem or router, enabling access to the Internet or Wide Area Network (WAN). POWER Barrel connector Connects to the Router’s DC 12V power supply. Only use the power supply provided with the Router. OFF/ON Off/On Switch Allows you to turn the Router on or off. WIRELESS ANTENNA and CONNECTOR SMA connector and antenna Antenna for trasmitting and receiving wireless signals for Wi-Fi (802.11b/g) connected devices.
03/24/09 - DRAFT 030-300554 Rev. C 13 March 2009 Verizon FiOS Router (Model 9100EM) User Guide5. INSTALLING THE ROUTER This section explains the hardware installation procedures for connecting your Router to your broadband service as well as to devices in your home, such as computers or media players. Before you begin Make sure that your kit contains the following items: • Verizon FiOS Router • Power Supply • RJ-45 Ethernet cable (straight-through) (yellow) • RJ-45 Ethernet cable (straight-through) (white) • Verizon CD-ROM containing User Guide in PDF format • Wireless antenna • Router Stand Before you install your Router, please read the following notes: NOTE: 1. It is recommended that you use a surge suppressor to protect equipment attached to the power supply. Use only the power supply provided with your kit. 2. If the Ethernet card in your PC does not auto-negotiate, set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for installing and configuring your Ethernet card. 3. Additional Ethernet cables may be required depending on the installation method you are using. Ethernet cables can be purchased at your local computer hardware retailer.
03/24/09 - DRAFT 030-300554 Rev. C 14 March 2009 Verizon FiOS Router (Model 9100EM) User Guide5.1 Connecting Your Verizon Router to Your Broadband (Internet) Service The following sections provide instructions on connecting your Verizon Router to your broadband Internet service. Follow the instructions for the connection type that you will use to connect to the Internet. Connecting your Router to the Internet via Ethernet Cable To install your Verizon Router via Ethernet cable to your existing network, follow the steps outlined below: 1. Ensure that your existing network device is installed and has an active Internet connection. 2. Obtain a 10/100 Base-T Ethernet cable, and plug one end of the cable into the port marked WAN on the rear panel of your Verizon Router. Then, plug the other end of the Ethernet cable into the Ethernet port on your existing broadband device. NOTE: The broadband device to which your Verizon Router is connected is your WAN interface to the Internet. 3. Plug the small end of the power supply cord into the connector marked 12 VDC on the rear panel of your Router. Plug the other end of the power supply into an AC wall socket. 4. Make sure the existing device on your network is powered on. 5. Turn on the Verizon Router (if it is not already on) by pressing the Power switch on the back of the Router. 6. Check the front of the Verizon Router to see if the Power LED is solid green. Solid green indicates that the Router is powered on. 7. Check to see if the WAN Ethernet LED is solid green. Solid green indicates that WAN Ethernet is working properly. Now that you have connected your Router to your broadband service and turned on the Router, you can connect Ethernet and Wireless devices to the Router, allowing for Internet connection throughout your home without disrupting your cable or satellite television services. Refer to the following sections for instructions on connecting networking devices to your Router: • Section 5.2 explains how to connect Ethernet devices to your broadband Router. • Section 5.3 explains how to connection Wireless devices to your broadband Router. Connecting to your Router to the Internet via Coaxial Cable To install your Verizon Router via coaxial cable to your existing network, follow the steps outlined below: 1. Connect one end of your coaxial cable to the coax connection on you wall. Connect the other end of the coaxial cable to the connector marked Coax on the Router. 2. Connect the power supply cord to the power connector marked 12 VDC on the back of the Router. Plug the other end of the power supply into an AC wall socket, and then turn on the Router by pressing the Off/ON switch on the back of the Router. 3. Check to see if the Router’s Power LED is solid green. This indicates that the Router is powered on. 4. Check to see if the Router’s WAN Coax LED is solid green. This means the Coax connection is functioning properly. (Note: Your WAN Coax LED may also be amber which is acceptable)
03/24/09 - DRAFT 030-300554 Rev. C 15 March 2009 Verizon FiOS Router (Model 9100EM) User GuideNow that you have connected your Router to your broadband service and turned on the Router, you can connect Ethernet and Wireless devices to the Router, allowing for Internet connection throughout your home without disrupting your cable or satellite television services. Refer to the following sections for instructions on connecting networking devices to your Router: • Section 5.2 explains how to connect Ethernet devices to your broadband Router. • Section 5.3 explains how to connection Wireless devices to your broadband Router. 5.2 Connecting Ethernet Devices to Your Router To connect PCs to your Router using 10/100-BaseT Ethernet installation, please follow the steps below: 1. Connect your Router to your broadband service as explained in section 5.1. 2. Connect the yellow Ethernet cable (provided with your kit) from any one of the four Ethernet jacks marked 1, 2, 3, 4 on the back of the Router to the Ethernet port on your computer. Turn on the computer. NOTE: Use any of the four LAN Ethernet jacks on the Router’s rear panel; each jack serves as an Ethernet switch. Repeat this step to connect up to three additional PCs to the Router. 3. Check to see if the Router’s Power LED is solid green. This indicates that the Router is powered on. 4. Check to see if any of the Router’s LAN Ethernet LEDs (1,2,3,4) are solid green. Solid green indicates that the Ethernet connection is functioning properly. Check the LAN Ethernet LED for each Ethernet jack to which you are connected at the rear of the Router. 5. Check to see if the Router’s WAN Coax LED is solid green (or flashing amber). This means the Coax connection is functioning properly. 6. After you have logged on to you account and established an Internet connection, as explained later in this document, check to see if the Router’s Internet LED is solid green. Solid green indicates that the Internet link has been established. Congratulations! You have completed the steps to connect Ethernet devices to your Router. Now proceed to section 6 to access your Router’s Web pages.
03/24/09 - DRAFT 030-300554 Rev. C 16 March 2009 Verizon FiOS Router (Model 9100EM) User Guide5.3 Connecting Wireless Devices to Your Router IMPORTANT: If you are connecting to the Router via a wireless network adapter, the SSID must be the same for both the Router and your PC’s wireless network adapter. The default SSID for the Router is the serial number of the unit (located below the bar code on the bottom of the router and also on the shipping carton). The SSID is also provided in the Router’s Web pages, in the Wireless section. On your PC, locate and run the utility software provided with your PC’s wireless network adapter. Then, enter the Router’s SSID value (in order to communicate with the Router, the PC’s wireless network adapter must be configured with the SSID). Later, for privacy, you can change the SSID by following the procedures outlined in section 11.2, “Basic Security Settings.” NOTE: Client PCs can use any Wireless 802.11b/g card to communicate with the Router. By default your Router is enabled for Wired Equivalent Privacy (WEP) security. Whenever, WEP is configured in the Router, the PC’s wireless card must use the same WEP security code type as the one provided in Router. The WEP security code is also located on a label on the bottom of the Router. Always check that your PC’s wireless adapter is configured properly for whichever network setting you use: WEP or WPA. You can configure the settings in the advanced properties of the PC’s wireless network adapter. To network your Router to PCs in your home or office using a wireless installation, follow the steps below: 1. Connect your Router to your broadband service as explained in section 5.1. 2. Ensure that each PC on your wireless network has an 802.11b/g wireless network adapter installed. 3. Ensure that appropriate drivers for your wireless adapter have been installed on each PC. 4. Make sure the wireless antenna is screwed on to the connector on the rear of the router and firmly locked into place. Then, orient the antenna to appropriate position. 5. Connect the power supply cord to the power connector marked 12 VDC on the back of the Router. Plug the other end of the power supply into an AC wall socket, and then power up the Router. 6. Check to see if the Router’s Power LED is solid green. This indicates that Router is powered on. 7. Check to see if the Router’s WAN Coax LED is solid green (or flashing amber). This means the Coax connection is functioning properly. 8. Check to see if the Router’s Wireless LED is solid green. This means that the wireless interface is functioning properly. 9. After you have logged on to your account and established an Internet connection, as explained later in this document, check to see if the Router’s Internet LED is solid green. Solid green indicates that an Internet link has been established. Congratulations! You have completed the steps to connect wireless devices to your Router. Now proceed to section 6 to access your Router’s Web pages.
03/24/09 - DRAFT 030-300554 Rev. C 17 March 2009 Verizon FiOS Router (Model 9100EM) User Guide6. ACCESSING YOUR ROUTER 6.1 Logging on to Your Router This section explains the logon procedures for your Verizon Broadband Router. This procedure should be used any time you want to access or make changes to the Router’s configurable settings, such as wireless security and firewall. IMPORTANT: Your Router is capable of automatically sensing protocol type (DHCP or PPPoE). This process is designed to start after you have connected the Router. To access your Router, your PC must be configured for DHCP. Refer to your Windows help screen for information on configuring your computer for DHCP. At your PC, click Start, then click Help to access the Windows® help screen. To log on to the Router, start your Web browser, and then type the following IP address in the browser’s address bar: http://192.168.1.1 After you type the IP address, press Enter on your keyboard. The following screen will display the message: This is your first login to the Management Console. Use http://192.168.1.1 in order to access the Router’s Management Console. To conveniently access the Management Console, you can click Add to Favorites. You should make sure that cookies are enabled in the browser. To enable cookies, go to Tools->Internet Options->Privacy->Advanced. Click OK in the Welcome screen.
03/24/09 - DRAFT 030-300554 Rev. C 18 March 2009 Verizon FiOS Router (Model 9100EM) User GuideBy default admin appears in the User Name field; however, you can change this to the user name of your choice. Type your password in the New Password fields. Your password must be 6 or more characters long and contain at least 1 numeral and 1 letter. As you type your password, asterisks will appear for security purposes. NOTE: Please write down your user name and password and save them for future use. After you have entered your password, select the desired option from the Time Zone drop-down menu. Then click OK to continue. Enter your password here.
03/24/09 - DRAFT 030-300554 Rev. C 19 March 2009 Verizon FiOS Router (Model 9100EM) User GuideAfter you have logged on to your Router, the following screen appears. This is the main page of your Router’s Web pages, also referred to in this document as the home page. You can access this page by clicking Main in the navigation menu located across the top of the Router’s Web pages. Details on this page will be explained in the following sections. Throughout this User Guide, the following icons are used to indicate clicking actions that you can take with your mouse to configure your Router’s settings. Icon Description Edit Clicking this icon allows you to edit the assocaiated entry/setting. Add/New Clicking this icon allows you to add a new entry/setting. Delete Clicking this icon deletes the associated entry/setting from your Router. View Clicking this icon allows you to view or run a diagnostics test on your Router. Move Down Clicking this icon allows you to change the order of your list by moving an entry down in the list. Move Up Clicking this icon allows you to change the order of your list by moving an entry up in the list. What’s This Clicking this icon allows you to learn more about a feature.
03/24/09 - DRAFT 030-300554 Rev. C 20 March 2009 Verizon FiOS Router (Model 9100EM) User Guide7. CONFIGURING YOUR BROADBAND CONNECTION To browse the Internet using your Router, first confirm your coax link and establish an Internet connection with Verizon. The procedures for configuring your Router for Internet connection are explained in this section. 7.1 Confirming Your Coax Connection IMPORTANT: You must have active broadband service before the Router can synchronize with Verizon’s equipment and establish an Internet connection. To determine if the Router has established coax link, at the Router’s front panel, check to see if the Router’s WAN COAX LED is solid green or flashing amber— this indicates that a coax link is established. After confirming your coax link, proceed to section 7.2 to configure your Router’s Internet connection settings. 7.2 Connecting to the Internet After you have logged on to the Router, the following home page will appear. Use this page to determine the Router’s Internet connection status. If you do not have an Internet connection, the Internet Address field will display “Not Available.” To begin your connection setup, at top navigation menu, click My Network.
03/24/09 - DRAFT 030-300554 Rev. C 21 March 2009 Verizon FiOS Router (Model 9100EM) User Guide The Network Status page will appear. Next, in the left submenu, click Network Connections. The following screen appears. In the Network Connections screen, click the Quick Setup button. The Quick Setup page allows you to select the protocol type for your Internet connection, or choose to configure a static IP address. Verizon will inform you of which protocol to use to establish your Internet connection.
03/24/09 - DRAFT 030-300554 Rev. C 22 March 2009 Verizon FiOS Router (Model 9100EM) User Guide7.2.1 DHCP Protocol Type IMPORTANT: Do not change the settings in the Quick Setup screen unless Verizon instructs you to change the settings. Your Router is designed to automatically detect the correct connection type to the network. If you are using DHCP protocol to connect to the Internet, at the Quick Setup screen, do the following: 1. From the Broadband Detect Default drop-down menu, select Automatic IP (DHCP). Note: DHCP is the Router’s default protocol type. If you use this protocol, you do not need to enter a Login User Name or Login Password. 2. Click Apply to save the settings. 3. Click OK to continue.
03/24/09 - DRAFT 030-300554 Rev. C 23 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 7.2.2 PPPoE Protocol Type IMPORTANT: Do not change the settings in the Quick Setup screen unless Verizon instructs you to change the settings. Your Router is designed to automatically detect the correct connection type to the network. If you are using PPPoE protocol to connect to the Internet, at the Quick Setup screen, do the following: 1. From the Broadband Detect Default drop-down menu, select PPP over Ethernet. 2. Enter your Login User Name and Password (provided by Verizon) in the fields provided. 3. Click Apply to save the settings. 4. Click OK to continue.
03/24/09 - DRAFT 030-300554 Rev. C 24 March 2009 Verizon FiOS Router (Model 9100EM) User Guide To configure additional PPPoE settings, in Quick Setup screen, click the link labeled Click Here for Advanced Settings. The following screen appears. NOTE: To configure additonal WAN PPPoE properties, select Routing and PPP in the left submenu. If you change any settings in these screens, click Apply to save the settings. After you have selected your protocol and clicked OK in the preceding screen, click Main to return to the home page. In the My Router panel, the message Go! Your gateway is ready for Internet access should now be displayed. In addition, the Internet Address field will display the WAN IP address of your Router. To quickly access your default Web page, in the Action Zone panel, click GO TO THE INTERNET NOW.
03/24/09 - DRAFT 030-300554 Rev. C 25 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 7.3 Logging Out of the Router’s Web Pages When you are ready to log out of the Router’s web pages, click the Logout link in the left submenu in any of the Web screens. NOTE: If you want to close the Router’s Web page, simply click the “X” in the upper-right corner of the window. Logging out or closing the window does not affect your Internet connection. However, you will need to log in to the Router again when you are ready to access the Router’s pages.
03/24/09 - DRAFT 030-300554 Rev. C 26 March 2009 Verizon FiOS Router (Model 9100EM) User Guide8. CONFIGURING YOUR DEVICE FOR DHCP In order to communicate with your Router, devices on your LAN (such as PCs, laptops and other networking equipment using wired or wireless connection) must have an IP address. Your Router’s built-in DHCP server can issue IP addresses to devices on your LAN; however, your device must first be configured to automatically receive an IP address from your Router. Typically, networking devices are shipped from the manufacturer already configured for automatic DHCP, but in instances where you need to configure automatic DHCP, the following sections help explain this setup. If needed, please check your device’s user manual for details on configuring your device. 8.1 Configuring DHCP in Macintosh OS X This section provides instructions on how to configure DHCP if you are using Macintosh Operating System 10. NOTE: Macintosh computers must use the Router’s Ethernet installation. Refer to section 5 “Installing the Router,” for details.
03/24/09 - DRAFT 030-300554 Rev. C 27 March 2009 Verizon FiOS Router (Model 9100EM) User Guide8.1.1 Accessing the Preferences Window After you have connected the Router to the Ethernet port of your Macintosh, the screen below will appear. Click the “Apple” icon in the upper-left corner of the screen and select System Preferences. 8.1.2 Selecting Network Preferences After selecting System Preferences from the previous screen, the following screen appears. Click the Network icon.
03/24/09 - DRAFT 030-300554 Rev. C 28 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 8.1.3 Creating a New Location After clicking the Network icon, the Network screen will appear. Select New Location from the Location pull-down menu.
03/24/09 - DRAFT 030-300554 Rev. C 29 March 2009 Verizon FiOS Router (Model 9100EM) User Guide8.1.4 Naming the New Location After you have selected New Location in the Network screen, the following screen appears. In the field labeled Name your new location, enter a location name. After you have named your new location, click OK to continue.
03/24/09 - DRAFT 030-300554 Rev. C 30 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 8.1.5 Selecting the Ethernet Configuration After clicking OK in the preceding screen, the Network screen will appear. The Network screen shows the settings for the newly created location. From the Show pull-down menu, select Built-in Ethernet. In the field labeled Configure IPv4, make sure Using DHCP is selected. Click Apply Now to save the settings. NOTE: Default settings for the Built-in Ethernet configuration are sufficient to operate the Router.
03/24/09 - DRAFT 030-300554 Rev. C 31 March 2009 Verizon FiOS Router (Model 9100EM) User Guide8.1.6 Checking the IP Connection After connecting a computer to your Router, you can confirm that the computer is communicating with the Router by checking to see that the computer has an IP address. NOTE: The Router’s DHCP server provides this IP address. If this IP address is not displayed, check the Router’s wiring connection to the PC. If necessary, refer to section 5, “Installing the Router,” for installation instructions. To confirm that the connected computer has received an IP address from the Router: 1. Go to the “Apple” icon in the upper-left corner of the screen and select System Preferences. 2. In the System Preferences screen, click the Network icon. The Network screen will appear. 3. In the Show field in the Network screen, select Built-in Ethernet. 4. View the IP address field. An IP address that begins with 192.168.1 should appear. This completes the procedure for configuring DHCP in the Macintosh operating system. You are now ready to proceed to section proceed to section 6.1 of the User Guide for instructions on logging on to your Router.
03/24/09 - DRAFT 030-300554 Rev. C 32 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 8.2 Configuring DHCP in Windows Vista This section provides instructions on how to configure DHCP if you are using Windows Vista operating system. 8.2.1 Accessing Network and Sharing Begin by clicking Start in your system tray and then selecting Connect To.
03/24/09 - DRAFT 030-300554 Rev. C 33 March 2009 Verizon FiOS Router (Model 9100EM) User Guide The following Network and Sharing Center window will appear. Click the View status link. 8.2.2 Configuring Network Connection Properties
03/24/09 - DRAFT 030-300554 Rev. C 34 March 2009 Verizon FiOS Router (Model 9100EM) User GuideThen, select Internet Protocol Version 4 (TCP/IPv4)) and confirm that the box displays a check mark. Click the Properties button to continue.
03/24/09 - DRAFT 030-300554 Rev. C 35 March 2009 Verizon FiOS Router (Model 9100EM) User GuideIn the Internet Protocol Version 4 (TCP/IPv4) Properties window, complete the following steps: 1. Click the radio button labeled Obtain an IP address automatically. 2. Click the radio button labeled Obtain DNS server address automatically. 3. Click the OK button to save the changes. 4. Click Close and then click Close again to close the screens. This completes the procedure for configuring DHCP in the Vista operating system. You are now ready to proceed to section proceed to section 6.1 of the User Guide for instructions on logging on to your Router.
03/24/09 - DRAFT 030-300554 Rev. C 36 March 2009 Verizon FiOS Router (Model 9100EM) User Guide8.3 Configuring DHCP in Windows XP This section provides instructions on how to configure DHCP if you are using Windows XP operating system. 8.3.1 Accessing Network Connections Begin by clicking Start in your system tray and then selecting Settings, Network Connections.
03/24/09 - DRAFT 030-300554 Rev. C 37 March 2009 Verizon FiOS Router (Model 9100EM) User GuideThe following Network Connections window will appear. Right-click on Local Area Connection, and then select Properties.
03/24/09 - DRAFT 030-300554 Rev. C 38 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 8.3.2 Configuring Network Connection Properties The following properties window will appear. Click the General tab.
03/24/09 - DRAFT 030-300554 Rev. C 39 March 2009 Verizon FiOS Router (Model 9100EM) User GuideThen, select Internet Protocol (TCP/IP) and confirm that the box displays a check mark. Click the Properties button to continue.
03/24/09 - DRAFT 030-300554 Rev. C 40 March 2009 Verizon FiOS Router (Model 9100EM) User GuideIn the Internet Protocol (TCP/IP) Properties window, complete the following steps: 1. Click the radio button labeled Obtain an IP address automatically. 2. Click the radio button labeled Obtain DNS server address automatically. 3. Click the OK button to save the changes. 4. Click Close and then click Close again to close the screens. This completes the procedure for configuring DHCP in the Windows XP operating system. You are now ready to proceed to section proceed to section 6.1 of the User Guide for instructions on logging on to your Router.
03/24/09 - DRAFT 030-300554 Rev. C 41 March 2009 Verizon FiOS Router (Model 9100EM) User Guide9. BASIC CONFIGURATION IMPORTANT: The following sections assume that you have active broadband Internet service. The Router allows you to make changes to the configurable features such as connection settings, routing configurations, and firewall settings. The following sections explain each feature and show you how to make changes to the Router’s settings. The navigation menu displayed at the top of each page allows you to navigate to the various configuration screens of your Router. Whenever you change the settings in your Router, you must click Apply to allow the changes to take effect in the Router. NOTE: 1. If you need help, go to the Quick Links section in the home page and then click the Verizon Help link. Clicking this link takes you to Verizon’s Online Help site where you can find additional information about your Router. 2. If you click OK or Apply in a screen and then experience a delay, you may need to refresh the screen; press the Refresh button (where applicable) or press F5 on your keyboard. 3. If you want to logout of the Router’s Web page, click the logout link in the home page. Clicking this link does not affect your Internet connection; it only closes the Router’s Web page. To log in, you will need to enter your username and password in the Login screen. To configure the basic settings in your Router, follow the instructions provided in sections 10 through 14.
03/24/09 - DRAFT 030-300554 Rev. C 42 March 2009 Verizon FiOS Router (Model 9100EM) User Guide10. MAIN (HOME PAGE) After you have logged on to your Router and established an Internet connection with Verizon, click Main in the top navigation menu. The following home page will appear. The home page allows you to view connection information reported by your Router and quickly access Internet services provided by Verizon. The following sections discuss each panel in the Main page. The Main page will be referred to as the home page throughout this User Guide.
03/24/09 - DRAFT 030-300554 Rev. C 43 March 2009 Verizon FiOS Router (Model 9100EM) User Guide10.1 Router Status In the home page, the Router Status pane allows you to view the status of your Router’s Internet connection. Whenever you have an Internet connection, a green check mark is displayed. This signals you to Go! You can now browse the Internet. In addition, the Router’s connection type and WAN IP address will also be displayed. 10.2 Quick Links The Quick Links pane allows access to your broadband connection settings, and provides a link to Help information related to your Router. The following links are displayed in the Quick Links panel. Quick Links Change Wireless Settings Click this link to access the Router’s wireless settings pages. Change Login User Name & Password Password Click this link to changea permissions needed to manage network connections, or to set up privileges for new users and groups on your network. Enable Applications (Games, Web Cams, Instant Messaging, & Others) Click this link to open a tunnel between remote (Internet) computers and a specific device port inside your local area network (LAN). Verizon Help Click this link to access Verizon’s Online Help site. Logout Click this link to log out of the Router’s Web pages. 10.3 Network Status In the home page, the Network Status pane allows you to view information about devices that are connected to your network. If your network provides access to shared files, you can access the files by clicking the Access Shared Files link. The following details are displayed in the Network Connections panel. Network Status Computer Name The ASCII (text) name or MAC address of the device connected to the network. Connection Type The physical or wireless connection used to interface with your Router. Status The Internet status of the connected device: Offline or Online. IP Address The IP address assigned to a device on your network. 10.4 Start Surfing In the home page, the Start Surfing pane allows quick access to Internet services provided by Verizon. Click GO TO THE INTERNET NOW to go to your PCs default Web page.
03/24/09 - DRAFT 030-300554 Rev. C 44 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11. WIRELESS 11.1 Wireless Status If you click Wireless in the top navigation menu and then select Wireless Status in the left submenu, the following screen appears. This screen allows you to view details about your wireless connection. NOTE: If you change the Router’s wireless settings, wireless access to the Router may be interrupted and wireless stations may require reconfiguration.
03/24/09 - DRAFT 030-300554 Rev. C 45 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.2 Basic Security Settings If you select Wireless from the top navigation menu and then select Basic Security Settings in the left submenu, the following screen appears. Your Router also functions as a wireless access point for wireless devices. To configure your wireless settings, enter the appropriate values in the fields provided. Then, click Apply to allow the settings to take effect. The following table explains the details of this screen. IMPORTANT: 1. If you are connecting to the Router via a wireless network adapter, the computer’s wireless network adapter must be configured with the Router’s Service Set ID (SSID); that is, the SSID used in the wireless network adapter must be identical to the Router’s SSID. The default SSID and WEP key for the Router are both located on the right-hand side of the label, which is located on the bottom of the router. Locate and run the utility software provided with the wireless network adapter, and then enter the identical SSID and WEP encryption security settings displayed in the Router into the wireless adapter. For privacy, you can change the SSID and security settings to your desired values. SSIDs are case sensitive and can contain up to 32 alphanumeric characters, including spaces. 2. In order for every computer on your network to connect to your Router wirelessly, confirm that each computer’s wireless adapater is using the same security settings that you have configured in the Router’s Basic Security Settings screen. After you have configured all the settings in this screen, please record the settings for future reference.
03/24/09 - DRAFT 030-300554 Rev. C 46 March 2009 Verizon FiOS Router (Model 9100EM) User Guide
03/24/09 - DRAFT 030-300554 Rev. C 47 March 2009 Verizon FiOS Router (Model 9100EM) User GuideWireless Settings Wireless (ON/OFF) By default, the wireless feature is enabled. To completely turn off the wireless networking feature and the Router’s internal wireless radio, select OFF. Change SSID The SSID is the name of your wireless network. This string is case-sensitive and must be 30 characters or less. To connect to the Router, the SSID on a computer’s wireless card must be identical the SSID on the Router. The Router comes pre-configured with the SSID; however, you can change the SSID to any name or code you want. Channel This is the channel of the frequency band at which the Router communicates. The Router transmits and receives data on this channel. The number of channels to choose from is pre-programmed into the Router. A computer’s wireless card does not have to be set to the same channel as the Router; the wireless card can scan all channels and look for a Router to connect to. (In the United States, use channels 1 through 11). For better performance, select a channel that is not being used or being used the least by other wireless devices such as cordless phones or other Routers in the area. If "Automatic" is selected, the Router will determine the optimal channel to use. WEP Security Factory Default = WEP WEP security encrypts the Router's wireless traffic and prevents unauthorized access to the Router's network. If "Advanced" is selected, it means that current wireless security setting is configured using advanced options (See 'Advanced Security Settings' for additional security options.) Selecting "NO SECURITY" will disable wireless security and is not recommended. WEP Key Length A WEP encryption key is used to protect your wireless transmissions. These keys are of varying lengths. The key can include the numbers 0-9 and letters a,b,c,d,e, and f. The number of characters must be either 10 (for 64/40 bit encryption) or 26 (for 104 bit encryption). If this page is used to configure WEP, key 1 will be used as the active key. You should note this value as you will have to enter it into each device which is connecting wirelessly WEP Key This is the actual security key value. You should note this value as you will have to enter it into each device which is connecting wirelessly. Number of Required Digits This field indicates how many more characters are needed to complete the security key. The security key is not complete unless this counter indicates 0. Current Wireless Status–Configure Wireless Client Settings to match Router’s settings For wireless clients, such as computers and other devices with wireless cards to establish a wireless connection to this Router, the clients' settings, especially the SSID, channel, wireless mode, and security (i.e., WEP) settings must match the Router's settings as summarized in the table. If channel is set to Automatic, the Router will determine the optimal channel to use. (If settings, particularly if using advance security options, are changed in other or "Advanced" sections, the sections where the changes were made must be consulted for reference.)
03/24/09 - DRAFT 030-300554 Rev. C 48 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3 Advanced Security Settings If you select Wireless from the top navigation menu and then select Advanced Security Settings in the left submenu, the following screen appears. Generally, most owners of the Router will not need to modify these wireless options. From this menu, you can change your wireless security level by selecting the desired choice: WEP, WEP + 802.1x, or Wireless Protected Access (WPA). You can also enable/disable the SSID broadcast feature for the product. If you want to limit connected wireles dievces to only the 802.11g (54 Mbps) standard, chose the 802.11 b/g mode link and select the desired mode. To access additional security settings, in the Advanced Security Settings screen click any of the following links: • SSID Broadcast • Wireless MAC Authentication • 802.11b/g Mode • Other Advanced Wireless Options The following sections provide details about each link.
03/24/09 - DRAFT 030-300554 Rev. C 49 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.1 SSID Broadcast If you clicked the SSID Broadcast link in the Advanced Security Settings screen, the following screen appears. By disabling the SSID broadcast, your Router will no longer send out messages indicating that it is in place. Disabling the SSID broadcast does not disable the wireless interface and clients configured with the correct SSID and wireless security key (when enabled) will still be able to connect. If you enable or disable SSID Broadcast, you must click Apply to save the change.
03/24/09 - DRAFT 030-300554 Rev. C 50 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.2 Wireless MAC Authentication If you clicked the Wireless MAC Authenticaton link in the Advanced Security Settings screen, the following screen appears. Set up your MAC Filtering settings, and then click Apply to save the settings. For example, if you select “Allow” from the MAC filtering Mode drop-down list, this option will allow only the devices whose MAC Addresses are active in the list to connect to the Router. To add a MAC address, click the New MAC Address link.
03/24/09 - DRAFT 030-300554 Rev. C 51 March 2009 Verizon FiOS Router (Model 9100EM) User GuideThe following screen appears. Enter the MAC address of the device that you want to allow access to the Router. Then, click OK to continue. After you have entered a valid MAC address, the following Advanced Security Settings screen will display all the MAC addresses that have been added to the MAC filtering table. Be sure to select the desired option from the MAC Filtering Mode drop-down list. Then, click Apply to allow the settings to take effect in the Router. To edit a MAC address, click the pencil icon next to the address you want to edit. To delete a MAC Address, click the “X” icon next to the address you want to delete. To add a new MAC address, click the plus icon, or click the New MAC Address link.
03/24/09 - DRAFT 030-300554 Rev. C 52 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.3 802.11b/g Mode If you clicked the 802.11b/g Mode link in the Advanced Security Settings screen, the following screen appears. Access to the Router’s wireless network can be controlled by designating a wireless LAN technology specification 802.11b (11 Mbps) or 802.11g (54 Mbps). Use an option that is most compatible with your wireless clients. Select the desired mode from the drop-down list, and then click Apply to save the settings.
03/24/09 - DRAFT 030-300554 Rev. C 53 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.4 Other Advanced Wireless Options If you clicked the Other Advanced Wireless Options link in the Advanced Security Settings screen, the following screen appears. Click Yes to proceed. This screen provides full access to all wireless and secuity settings on one page. Enter the desired values, and then click Apply to save the settings. The following table explains the details of this screen.
03/24/09 - DRAFT 030-300554 Rev. C 54 March 2009 Verizon FiOS Router (Model 9100EM) User Guide Advanced Security Settings Wireless Access Point The Router also functions as a wireless access point for wireless devices. Enable Wireless By default, the wireless feature is enabled. To disable this feature, clear the check box. SSID The SSID is the name of your wireless network. This string is case-sensitive and must be 30 characters or less. To connect to the Router, the SSID on a computer’s wireless card must be identical the SSID on the Router. The Router comes pre-configured with the SSID; however, you can change the SSID to any name or code you want. SSID Broadcast Select this check box to enable SSID (a check mark will appear in the box). When this box is cleared, the Router will not broadcast its SSID. When SSID Broadcast is enabled, any computer or wireless device using the SSID of “ANY” can see the Router. To prevent this from happening, click the Disable option button. This will disable SSID Broadcast so that only the wireless devices that are configured with your SSID can access your Router. 802.11 Mode Allows you to limit access to your Router based on technology type. 11b only: Communication with the Router is limited to 802.11b 11g only: Communication with the Router is limited to 802.11g 802.11 b/g Mixed: Computers using 802.11b or 802.11g rates can communicate with the Router. Channel This is the channel of the frequency band at which the Router communicates. The Router transmits and receives data on this channel. The number of channels to choose from is pre-programmed into the Router. A computer’s wireless card does not have to be set to the same channel as the Router; the wireless card can scan all channels and look for a Router to connect to. (In the United States, use channels 1 through 11). Network Authentication Open System Authentication: If Open System authentication is selected, this will allow any station to associate with the wireless network, but only stations with a valid WEP key can send or receive data from the Router. Shared Key Authentication: If Shared Key Authentication is selected, a station must authenticate with the Router (using the WEP key) before it can connect to the Router’s wireless network. Both: If “Both” is selected, the Router will allow both Open System and Shared Key Authentication to be used. MAC Filtering Mode Disable: If Disable is selected, MAC Filtering Mode will be deactivated. Allow: If Allow is selected, the Router will allow only the devices that are configured in the MAC filter table. Deny: If Deny is selected, the Router will deny all devices that are configured in the MAC filter table. MAC Filtering Settings Click this link to add a MAC address to the MAC filtering list. Details on this feature are discussed later in this section. Transmission Rate Selecting a transmission rate allows you to adjust the bit rate of the Router’s wireless transmissions. Select a transmission rate from the drop-down list, or select Auto to allow the Router to automatically select the best transmission rate. CTS Protection Mode Clear to Send (CTS) allows the 802.11 b/g networks to operate a maximum efficiency. Auto: Select Auto to activate CTS. None: Select None to deactivate CTS. Always: Select Always to allow CTS to always be activated. CTS Protection Type CTS (Clear to Send) protection mode allows mixed 802.11b/g networks to operate at maximum efficiency. RTS (Request to Send) controls what size data packet the low level RF protocol issues to an RTS packet.
03/24/09 - DRAFT 030-300554 Rev. C 55 March 2009 Verizon FiOS Router (Model 9100EM) User GuideSelect cts_only to activate this feature. Select cts_rts to activate this feature. Beacon Interval (in milliseconds) Enter the beacon interval value. The beacon interval is the time between beacon frame transmissions. Beacons are transmitted by the Router to help identify wireless networks. Beacons contain rate and capability information. Beacons received by stations can be used to identify the wireless access points in the area. DTIM Interval (in milliseconds) Enter the DTIM (Delivery Traffic Indication Message) interval value. A DTIM is a countdown mechanism for the Router. It informs wireless network clients of the next window for listening to broadcast and multicast messages. Fragmentation Threshold Setting the fragmentation threshold can increase the reliability of frame transmissions on the wireless network. Any MAC Service Data Unit (MSDU) or MAC Protocol Data Unit (MPDU) larger than this value will be fragmented into an MPDU of the specified size. RTS Threshold Enter the RTS (Request to Send) threshold. This setting controls what size data packet the low level RF protocol issues to an RTS packet. RTS/CTS handshaking will be performed for any data or management MPDU containing a number of bytes greater than the threshold. If this value is larger than the MSDU size (typically set by the fragmentation threshold), no handshaking will be performed. A value of zero will enable handshaking for all MPDUs. Maximum Multicast Data Rate The maximum rate (in kb/s) at which multicast packets are transmitted over your network. Wireless Security When this feature is enabled (the box contains a check mark), wireless security is activated, and the security type can be configured. When the box is clear, wireless security is deactivated. By factory default, Wireless Security is disabled. Stations Security Type Set the type of security for the Router’s wireless network. Choose from the following options: WPA, WPA2, WPA and WPA2, 802.1x WEP, Non-802.1x WEP, Authentication Only. Details on these options are discussed later in this section. Authentication Method This is the authentication method used with the security type. Wireless QoS (WMM) Wi-Fi Multimedia (WMM) is a Wi-Fi Alliance certification, based on the IEEE 802.11e draft standard. It provides basic Quality of Service (QoS) features to IEEE 802.11 networks. If your wireless card supports WMM, enable this feature by checking its 'Enabled' check-box. Power Save (WMM) WMM® Power Save is a set of features for Wi-Fi networks that help conserve battery power in small devices such as phones, PDAs, and audio players.
03/24/09 - DRAFT 030-300554 Rev. C 56 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.5 Configuring the Stations Security Type To configure the Router’s wireless security type for the wireless network, in the Advanced Security Settings screen, select an option from the Stations Security Type drop-down list. The following sections describe each security type.
03/24/09 - DRAFT 030-300554 Rev. C 57 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.5.1 WPA (Wi-Fi Protected Access v.1) If you select WPA in the Stations Security Type drop-down list, the following screen appears. WPA allows you to enable a pre-shared key for your home network or for advanced security for an enterprise network. This option allows stations that support WPA v.1 to connect to the Router. WPA Wireless Security Wireless Security Factory Default = Enabled When this feature is enabled (the box contains a check mark), wireless security in activated. If the box is cleared, wireless security will be deactivated. Stations Security Type Factory Default = Non-8.2.1x WEP Set the type of security for the Router’s wireless network. Choose from the following options: Details on these options are discussed later in this section. WPA – Allows stations that support WPA v.1 to connect to the Router. WPA2 – Allows stations that support WPA v.2 to connect to the Router. WPA and WPA2 – Allows stations that support WPA and WPA2 to connect to the Router. 802.1x WEP – Allows stations that support 802.1x WEP to connect to the Router. Non-802.1x WEP – Allows stations that support Non-802.1x WEP to connect to the Router. Authentication Only – Allows stations that support Authentication Only to connect to the Router. Authentication Method Factory Default = Personal (Pre-Shared Key) Pre-Shared Key – WPA stations share a pre-shared key (string format) with the Router and do not authenticate with the RADIUS server.
03/24/09 - DRAFT 030-300554 Rev. C 58 March 2009 Verizon FiOS Router (Model 9100EM) User Guide802.1x – WPA stations authenticate with the RADIUS server using EAP-TLS over 802.1x, a standard for passing extensible authentication protocol (EAP) for authentication purposes. EAP is used to communicate authentication information between the supplicant and the authentication server. With 802.1x, EAP messages are packaged in Ethernet frames, rather than using and PPP. Pre-Authentication Factory Default = Disabled To Enable this feature, click the box (a check mark will appear in the box). WPA Pre-Shared Key The WPA key can be either 8 to 63 text (ASCII) characters or 64 hexadecimal (Hex) characters. The only allowable hexadecimal characters are: A-F and 0-9. Encryption Algorithm Factory Default = TKIP Select the encryption algorithm you want to use (TKIP, AES, or TKIP and AES). TKIP: Select this option to enable the Temporal Key Integrity Protocol for data encryption. AES: Select this option to enable the Advanced Encryption Standard for data encryption. TKIP and AES: Select this option to enable the Router to accept TKIP and AES encryption. Group Key Update Interval (in seconds) The number of seconds between rekeying the WPA group key. A value of zero means that rekeying is disabled. After you have selected WPA as the security type, select the desired authentication method from the Authentication Method drop-down list.
03/24/09 - DRAFT 030-300554 Rev. C 59 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.5.1.1 Authentication Method—Pre-Shared Key If you select Pre-Shared key as the authentication method for WPA, the following screen appears. Configuring Pre-Shared Key in the Router allows devices that know the pre-shared key to connect to the Router. NOTE: A WPA pre-shared key is treated as either a string of text (ASCII) characters or a set of hexadecimal (Hex) characters. The key can be either 8 to 63 text (ASCII) characters or 64 hexadecimal (Hex) characters. The only allowable hexadecimal characters are: 0-9 and A-F. To configure the WPA Pre-Shared Key, do the following: 1. Select the string type (ASCII or HEX) in the Pre-Shared Key drop-down list. 2. Enter the desired pre-shared key values in the field provided. 3. Select the desired option from the Encryptoin Algorithm drop-down list. • TKIP: Select this option to enable the Temporal Key Integrity Protocol for data encryption. • AES: Select this option to enable the Advanced Encryption Standard for data encryption. • TKIP and AES: Select this option to enable the Router to accept TKIP and AES encryption. 4. Enter the desired Group Key Update Interval, and confirm that the adjacent box contains a check mark. (By factory default, Group Key Interval is enabled for 900 seconds.) 5. Click OK to save the wireless settings in the Router.
03/24/09 - DRAFT 030-300554 Rev. C 60 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.5.1.2 Authentication Method—802.1x If you select 802.1x as the authentication method for WPA, the following screen appears. Configuring 802.1x allows devices that support 802.1x to connect to the Router. To configure WPA authentication for 802.1x, do the following: 1. Select the desired option from the Encryptoin Algorithm drop-down list. • TKIP: Select this option to enable the Temporal Key Integrity Protocol for data encryption. • AES: Select this option to enable the Advanced Encryption Standard for data encryption. • TKIP and AES: Select this option to enable the Router to accept either TKIP or AES encryption. 2. Enter the desired Group Key Update Interval, and confirm that the box contains a check mark. (By factory default, Group Key Interval is enabled for 900 seconds.) 3. Configure the Radius Server: a. Enter the Radius Server IP address in the fields provided. b. Enter the desired Server Port value. c. Enter the Shared Secret. 4. Click OK to save the wireless settings in the Router.
03/24/09 - DRAFT 030-300554 Rev. C 61 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.5.2 WPA2 (Wi-Fi Protected Access v. 2) If you select WPA2 in the Stations Security Type drop-down list, the following screen appears. This option allows stations that support WPA v.2 to connect to the Router. The configuration settings for WPA2 are similar to the settings in WPA. Please refer to section 11.3.5.1 for instructions on configuring WPA2.
03/24/09 - DRAFT 030-300554 Rev. C 62 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.5.3 WPA and WPA2 If you select WPA2 and WPA2 in the Stations Security Type drop-down list, the following screen appears. This option allows stations that support both WPA v.1 and WPA v.2 to connect to the Router. The configuration settings for this feature are similar to the settings in WPA. Please refer to section 11.3.5.1 for instructions on configuring WPA and WPA2.
03/24/09 - DRAFT 030-300554 Rev. C 63 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.5.4 802.1x WEP If you select 802.1x WEP in the Stations Security Type drop-down list, the following screen appears. The 802.1x WEP feature allows you to enable WEP keys for wireless security. In addition, 802.1x WEP security uses a Remove Authentication Dial-in Service (RADIUS) server for authentication purposes. The server must be physically connected to the Router. The Router’s card supports 40-bit or 104-bit WEP encryption. If 802.1x WEP is used, any station can connect to the Router as long as its SSID and WEP key values match the Router’s values. NOTE: Client PCs can use any Wireless 802.11b/g card to communicate with the Router. By default your Router is configured (enabled) for 802.1X WEP (Wired Equivalent Privacy) security. Whenever, WEP is configured, the PC’s wireless card must use the same WEP security code type as the one provided in Router. The WEP security code is located on a label on the bottom of the Router. Always check that your PC’s wireless adapter is configured properly for whichever network setting you use: WEP or WPA. You can configure the settings in the advanced properties of the PC’s wireless network adapter.
03/24/09 - DRAFT 030-300554 Rev. C 64 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.5.4.1 Configuring Automatic WEP Encryption Keys The 802.1x WEP security protocol uses port control with dynamically changing encryption keys automatically updated over the network. To configure 802.1x WEP to generate keys automatically, do the following: 1. Select the Generate Keys Automatically check box if you want the Router to automataically create the WEP security keys. A check mark will appear in the box, and the Encryption Key table will be removed from the screen. NOTE: Disable (clear) the Generation Keys Automatically check box to allow 802.1x-MD5 stations to connect to the Router 2. Enter the desired Group Key Update Interval, and confirm that the box contains a check mark. (By factory default, Group Key Interval is enabled for 900 seconds.) 3. Configure the Radius Server: a. Enter the Radius Server IP address in the fields provided. b. Enter the desired Server Port value. c. Enter the Shared Secret. 4. Click OK to save the wireless settings in the Router. 11.3.5.4.2 Configuring Manual WEP Encryption Keys To configure 802.1x WEP with manual encryption keys, do the following: 1. Clear the Generate Keys Automatically check box. The Key Encryption table will appear in the screen. NOTE: Disable (clear) the Generation Keys Automatically check box to allow 802.1x-MD5 stations to connect to the Router. 2. At the Key Encryption table, select a key (1 through 4) that you want to activate. 3. Enter the desired encryption key. NOTE: A WEP encryption key is treated as either a string of text (ASCII) characters or a set of hexadecimal (Hex) characters. The number of text characters must be either 5 (for 40 bit encryption) or 13 (for 104 bit encryption). The number of Hex characters must be either 10 (for 40 bit encryption) or 26 (for 104 bit encryption). The only allowable hexadecimal characters are: A-F and 0-9. 4. Select the Entry Method (ASCII or Hex) from the drop-down list. 5. Select the Key Length (40 bit or 104 bit) from the drop-down list. 6. Enter the desired Group Key Update Interval, and confirm that the box contains a check mark. (By factory default, Group Key Interval is enabled for 900 seconds.) 7. Configure the Radius Server by doing the following: a. Enter the Radius Server IP address in the fields provided. b. Enter the desired Server Port value. c. Enter the Shared Secret. 8. Click OK to save the wireless settings in the Router.
03/24/09 - DRAFT 030-300554 Rev. C 65 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.3.5.5 Non-802.1x WEP If you select Non-802.1x WEP in the Stations Security Type drop-down list, the following screen appears. The Non-802.1x WEP feature allows you to enable a WEP key for wireless security without using a RADIUS server. The Router’s card supports 40-bit or 104-bit WEP encryption. Whenever Non-802.1x WEP is used, any station can connect to the Router as long as its SSID and WEP key values match the Router’s values. To configure the Router for Non-802.1x WEP, do the following: 1. At the Key Encryption table, select a key (1 through 4) that you want to activate. 2. Enter the desired encryption key. NOTE: A WEP encryption key is treated as either a string of text (ASCII) characters or a set of hexadecimal (Hex) characters. The number of text characters must be either 5 (for 40-bit encryption) or 13 (for 104-bit encryption). The number of Hex characters must be either 10 (for 40-bit encryption) or 26 (for 104-bit encryption). The only allowable hexadecimal characters are: A-F and 0-9. 3. Select the Entry Method (ASCII or Hex) from the drop-down list. 4. Select the Key Length (40 bit or 104 bit) from the drop-down list. 5. Click OK to save the wireless settings in the Router.
03/24/09 - DRAFT 030-300554 Rev. C 66 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 11.3.5.6 Authentication Only If you select Authentication Only in the Stations Security Type drop-down list, the following screen appears. This feature allows you to enable wireless security in your Router without using encryption keys or a RADIUS server. However, a station’s SSID must match the Router’s SSID in order to connect to the Router.
03/24/09 - DRAFT 030-300554 Rev. C 67 March 2009 Verizon FiOS Router (Model 9100EM) User Guide11.4 Device List If you select Wireless from the top navigation menu and then select Device List in the left submenu, the following screen appears. This screen provides information about wireless devices attached to your Router. View the information in this screen, and then click Close to return to the Advanced Security Settings screen.
03/24/09 - DRAFT 030-300554 Rev. C 68 March 2009 Verizon FiOS Router (Model 9100EM) User Guide12. MY NETWORK This section provides details on your Router’s network connections. 12.1 Network Status To view your Router’s network settings, from the top navigation menu, select Network Connections. The following screen appears. This screen displays information about the devices connected to your local area network (LAN). Click Refresh to update this screen and display the most current information about devices on your network. Network Status Name The name of the device. Type The type of device connected to the network. Connection The interface used to connect to the Router. Ethernet: Displays the number of devices that are connected to the Router via Ethernet 10/100 BaseT connection. Wireless: Displays the number of devices that are connected to the Router wirelessly. Note: If you have computers on your network that are not being displayed, check the firewall setting on the PCs to ensure that the firewall is disabled. Status The status of the Inernet connection. IP Address The IP address assigned to the computer. IP Address Source The method by which the computer receives its IP address. MAC Address The Media Access Controller; the hardware address assigned to the device by the manufacturer. Connected Devices The interface used to connect the device to the Router, and the devices connected. Ethernet: Displays the number of devices that are connected to the Router via Ethernet 10/100
03/24/09 - DRAFT 030-300554 Rev. C 69 March 2009 Verizon FiOS Router (Model 9100EM) User GuideBaseT connection. Wireless: Displays the number of devices that are connected to the Router wirelessly. All Interfaces: Displays the total number of devices that are connected to the Router. Note: If you have computers on your network that are not being displayed, check the firewall setting on the PCs to ensure that the firewall is disabled. Auto-Scan Enabled When this box is checked, the Router will automatically scan for devices that are connected to the network. Delete All Devices Click this link to delete all devices from your network. Scan for New Devices Click this link to allow the Router to scan the network for new devices that may have recently connected to the network. Refresh this page Click this link to update this page and display the most current data.
03/24/09 - DRAFT 030-300554 Rev. C 70 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 12.1.1 Website Blocking You can configure your Router to restrict access to certain websites for computers on your network. On the Network Status page, when you click the Website Blocking link, it will take you to the Parental Control section. Please go to section 14, “Parental Control,” for information on setting up website blocking rules.
03/24/09 - DRAFT 030-300554 Rev. C 71 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 12.1.2 Block Internet Services In the Network Status page, click the Block Internet Services link. Then, click Add Access Control Rule in the left submenu; the following screen appears. This feature allows you to block specific computers within the local network (or even your entire network) from accessing certain services on the Internet. For example, one computer can be prohibited from surfing the Internet; another computer, from transferring files using FTP; and the whole network, from receiving incoming email. To configure the settings in this screen, please follow the instructions provided in section 13.2, “Access Control.”
03/24/09 - DRAFT 030-300554 Rev. C 72 March 2009 Verizon FiOS Router (Model 9100EM) User Guide12.1.3 Access Shared Files In the Network Status page, click the Access Shared Files link to access files from a device on your local network. (The device from which you will access files must have file sharing enabled.) If the device has a firewall turned on, you will not be able to access shared files from the device.
03/24/09 - DRAFT 030-300554 Rev. C 73 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 12.1.4 View Device Details In the Network Status page, click the View Device Details link. The following screen appears. Click Refresh to refresh the details in this screen. After you have finished viewing this screen, click OK to return to the Network Status page.
03/24/09 - DRAFT 030-300554 Rev. C 74 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 12.1.5 Enable Application In the Network Status page, click the Enable Application link to set up applications for your service profile, such as port forwarding services. This feature enables applications (Games, Webcams, IM & Others) by opening a tunnel between remote (Internet) computers and a specific device port inside your local area network (LAN). Details on this screen are discussed later in section 13.3, “Port Forwarding.”
03/24/09 - DRAFT 030-300554 Rev. C 75 March 2009 Verizon FiOS Router (Model 9100EM) User Guide 12.1.6 Rename Device In the Network Status page, click the Rename Device link. This screen allows you to rename a device on your network. In the following screen, type the desired name in the Name field. Next, click OK to allow the changes to take effect. Click Cancel to return to the Network Status page. 12.1.7 Delete This Device In the Network Status page, click the Delete This Device link to remove a device from your network.

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