3Com Smartboard 800Ix Smp Owners Manual SMART Board And Interactive Whiteboard Systems Configuration User’s Guide

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800ixsmp 8f2d7d42-d503-43cc-b907-bbe575e82993 3Com Dishwasher 800ix-SMP User Guide |

2015-01-07

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SMARTBoard®
800ixand800ix-SMP
Interactive whiteboard systems
Configuration and user’s guide
Read this guide on your smart phone or other mobile device.
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTMeetingPro, SMARTGoWire, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered
trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft, Windows and InternetExplorer are either registered trademarks or trademarks of
Microsoft Corporation in the U.S. and/or other countries. Blu-ray is a trademark of the Blu-ray Disc Association. All other third-party product and company names may be
trademarks of their respective owners.
Copyright notice
© 2012 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
One or more of the following patents: US6320597; US6326954; US6540366; US6563491; US6741267; US6803906; US6829372; US6919880; US6954197; US7151533;
US7184030; US7236162; US7411575; US7532206; US7619617; US7643006; US7692625; US7757001; US7880720; USD612396; USD616462; USD617332; USD633546;
USD635189; USD636183; and USD636784. Other patents pending.
01/2012
Important information
Before you install and use your SMARTBoard®800ix interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard 800 series interactive whiteboard
lSMARTUX60 projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
W W A R N I N G
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
i
lTwo people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
C C A U T I ON
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
I M P O R T A N T I N F O R M A T I O N
ii
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
I I M P O R T A N T
lUse the SMARTBoard 885ix interactive whiteboard system installation guide
(smarttech.com/kb/149616) or SMARTBoard 885ix-SMP interactive whiteboard system
installation guide (smarttech.com/kb/170129) to install your interactive whiteboard, projector
and ECP.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
W W A R N I N G
lIf you are using an audio system, use only the power supply included with that product.
Using the wrong power supply might create a safety hazard or damage the equipment. If in
doubt, refer to the specification sheet for your product to verify the power supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
C C A U T I ON
lDo not block the projector’s ventilation slots and openings.
lAvoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes
before putting it into Standby mode to preserve the lamp life.
I M P O R T A N T I N F O R M A T I O N
iii
lIn a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
lCycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 45 minutes for cooling before starting
the product again.
lIf dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
I I M P O R T A N T
lIf you have peripheral devices that do not use a 4-pin mini-DIN S-video connector, an RCA
Composite video jack or an HDMI video connector, or if your device has an audio connection
that does not use RCA jacks, you may need to purchase third-party adapters.
lThere are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
lDo not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
lDisconnect the product from its power source when it’s not used for a long period.
Cleaning
C C A U T I ON
lBefore you clean the projector, press the Power button twice on the ECP or remote
control to put the system in Standby mode, and then allow the lamp to cool for at least 30
minutes.
lDo not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
lDo not allow liquids or commercial solvents of any kind to flow into the projector.
I M P O R T A N T I N F O R M A T I O N
iv
I I M P O R T A N T
lPut your SMART product into Standby mode before cleaning it.
lFollow these guidelines to clean the projector:
oWipe the exterior of the projector with a lint-free cloth.
oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
oDo not use abrasive cleaners, waxes or solvents.
oAvoid touching the lens. If it is necessary to clean the lens:
oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
oGently wipe the lens from the center to the edge. Do not apply any pressure to
the lens.
Service
W W A R N I N G
lThere are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
C C A U T I ON
lDo not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
lWhen transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
I M P O R T A N T I N F O R M A T I O N
v
Environmental requirements
Before you install your SMARTBoard800 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature l-4°F to 104°F (-20°C to 40°C)
Humidity l30% to 80% relative humidity, non-condensing
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 35 for
information on cleaning the SMARTUX60 projector.
lDesigned for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a 330
ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMARTBoard800ix interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and radiated
emissions
lEN55022/CISPR 22, Class A
I M P O R T A N T I N F O R M A T I O N
vi
Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements vi
Chapter 1: About your interactive whiteboard system 1
SMARTBoard800ix interactive whiteboard system features 2
Included accessories 4
Optional accessories 6
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 9
Installing SMART software 9
Locking the pen tray to your interactive whiteboard 9
Chapter 3: Using your interactive whiteboard system 11
Using your projector 11
Using your interactive whiteboard 24
Using the Extended Control Panel (ECP) 24
Using the RCA connector pod 26
Using the laptop computer harness 26
Using the SMARTGoWire cable 27
Chapter 4: Integrating other devices 29
Video format compatibility 29
Connecting peripheral sources and outputs 32
Chapter 5: Maintaining your interactive whiteboard system 35
Maintaining your interactive whiteboard 35
Cleaning the projector 35
Focusing and adjusting the projector image 36
Replacing the projector lamp 37
Chapter 6: Troubleshooting your interactive whiteboard system 43
Before you start 44
Determining you interactive whiteboard system’s status 46
Resolving interactive whiteboard issues 47
Resolving projector issues 48
vii
Resolving ECP issues 55
Accessing the service menu 55
Transporting your interactive whiteboard system 57
Appendix A: Remotely managing your system through a network interface 59
Web page management 59
Simple Network Management Protocol (SNMP) 66
Appendix B: Remotely managing your system through an RS-232 serial interface 67
Connecting your room control system to the ECP 67
Projector programming commands 69
Appendix C: Remote control code definitions 81
Appendix D: Hardware environmental compliance 83
Waste Electrical and Electronic Equipment regulations (WEEE directive) 83
Restriction of Certain Hazardous Substances (RoHS directive) 83
Batteries 83
Packaging 84
China’s Electronic Information Products regulations 84
Index 85
C O N T E N T S
viii
Chapter 1: About your interactive
whiteboard system
SMARTBoard800ix interactive whiteboard system features 2
SMARTBoard 800 series interactive whiteboard 2
SMARTUX60 projector 3
Extended Control Panel (ECP) 4
Included accessories 4
Remote control 4
Pens 5
Eraser 5
SMARTBoard800ix-SMP interactive whiteboard system accessories 5
SMARTGoWire™ auto-launch cable 5
CAT 5 USB extender 6
VGA connection kit 6
Optional accessories 6
RCA connector pod 6
Optional accessories 6
Your SMARTBoard800ix interactive whiteboard system combines the following components:
lSMARTBoard 800 series interactive whiteboard
lWall-mounted, ultra-short-throw SMARTUX60 projector
lAccessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
Chapter 1
1
SMARTBoard800ix interactive whiteboard
system features
Your SMARTBoard800ix interactive whiteboard system
uses the WXGA (16:10) ultra-short-throw, high-offset
SMARTUX60 projector. Your SMARTBoard800ix
interactive whiteboard system delivers high-definition, high
performance interactivity that is virtually shadow--free and
glare--free.
The modular and expandable hardware and software
architecture of your interactive whiteboard system enables
you to do everything you can do at your computer—open
and close applications, meet with others, create new
documents or edit existing ones, visit websites, play and
manipulate video clips and more—just by touching the interactive surface. Two users can also draw
on the interactive surface at the same time, and you can use an array of gestures within applications.
The projector also supports video and audio connections from a variety of devices, including DVD
and Blu-ray™ players, VCRs, document cameras, digital cameras and high-definition sources, and
can project media from these sources onto the interactive screen.
When you use SMART software with your SMARTBoard800ix interactive whiteboard system, you
can write over any Ink Aware application in digital ink using a pen tray pen or your finger, and then
save these notes either in the application or to a .notebook file for future reference and distribution.
SMARTBoard 800 series interactive whiteboard
Your SMARTBoard 800 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard 800 series interactive whiteboard performs best with the SMARTUX60 projector
because of its exceptional color performance, aspect ratio, input response and short-throw image
distance.
C H A P T E R 1
About your interactive whiteboard system
2
Other features of your interactive whiteboard include:
lA modular pen tray that automatically detects
when you pick up a pen tray pen or the eraser
lPen tray buttons that activate the pens’ colors
and the on-screen keyboard, right-click,
Orientation and Help functions
lA durable hard-coated surface that is optimized
for projection and easily cleaned
lA security cable lock feature that enables you to
lock your interactive whiteboard to help safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard 800
series interactive whiteboard user’s guide (smarttech.com/kb/144817).
SMARTUX60 projector
The SMARTUX60 projector system includes an ultra-short-throw
projector for use with SMARTBoard800 interactive whiteboards and
a sturdy support system ideal for classroom environments.
The features of the projector system include:
lA wall-mounted, high-offset SMARTUX60 projector engine that
uses single chip DLP® technology by TexasInstruments™,
providing BrilliantColor™ performance, High Contrast, and Gamma 2.1 correction with Bright
Classroom, Dark Classroom, sRGB, User and SMART Presentation modes
l16:10 aspect ratio
l2000 ANSI Lumens (typical)
lPAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (720p
and 1080i) video system compatibility
lNative 1280 × 800 resolution
lAppleMacintosh, iMac and VESA® RGB video format standard compatibility
lRemote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface
lSelf-protection timer for a hot re-strike of the projector lamp
C H A P T E R 1
About your interactive whiteboard system
3
lProtected cable routing through the projector housing and a cable cover that prevent tampering
and clutter
lCleaning cloth for use on the projector lens and system mirror
lSecure mounting and installation system that includes:
oTwo projector padlock loops
oMounting hardware for solid masonry or framed wall installations
lTemplates and instructions for positioning the system safely
Your SMARTUX60 projector connection panel supports the following connectors:
l3-pin mini-DIN connector
l4-pin powered mini-DIN connector and 7-pin mini-DIN connector
lS-video input and associated dual-channel audio input (two RCA jacks)
lHDMI connector input
lTwo HD-DB15 (VGA) inputs and associated audio input (3.5 mm jack) and one HD-DB15
(VGA) output and associated audio output (3.5 mm jack) with additional interface support for
Component YPbPr and Component YCbCr inputs with proper adapters (not included)
lRJ45 cable for local area network connections
lRS-232 connector
lUSB B receptacle for service access
Extended Control Panel (ECP)
Your projector system ECP attaches to the interactive whiteboard
pen tray. The ECP features controls for power, source selection and
volume adjustment, as well as a USB A receptacle for USB drives.
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use the
remote control to access menu options, system information and input selection options.
C H A P T E R 1
About your interactive whiteboard system
4
Pens
There are two pens included with your interactive whiteboard. Pick
up a pen and press one of the four color buttons on the pen tray
(black, red, green or blue) to select the color of digital ink you write on
the interactive whiteboard.
I I M P O R T A N T
Do not substitute the pens with other items, such as dry-erase markers, if Touch Recognition is
enabled. (Touch Recognition enables you to pick up a pen tray pen, and then write, select or erase
without replacing the pen.)
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light
and doesn’t scratch or mark the interactive whiteboard surface.
SMARTBoard800ix-SMP interactive whiteboard system accessories
The following accessories are included with SMARTBoard800ix-SMP interactive whiteboard
systems.
SMARTGoWire™ auto-launch cable
The SMARTGoWire cable is a USB to USB connection
that enables you to use SMARTMeetingPro™ software on
computers where the software is not installed.
I I M P O R T A N T
The SMARTMeetingPro software on the cable is compatible with only Windows® operating
systems.
Ensure that Autoplay is enabled on your computer before you connect the cable. See the
SMARTSupport website (smarttech.com/support) for additional information.
If you are using a laptop that doesn’t have SMARTMeetingPro software installed, connect the laptop
to the interactive whiteboard using your SMARTGoWire cable. The SMARTMeetingPro icon
appears in the notification area on your laptop once you connect the cable.
C H A P T E R 1
About your interactive whiteboard system
5
CAT 5 USB extender
The CAT 5 USB extender (Part No. SBX8-
CAT5-XT) enables you to connect your
interactive whiteboard to a computer up to
50' (15 m) away using a Cat5, Cat5e or
Cat6 cable (not included).
VGA connection kit
The VGA connection kit allows you to connect a laptop to your interactive
whiteboard system using a VGA cable. The end of the VGA connection kit
can be attached to either side of the interactive whiteboard or to a wall in a
convenient location.
Optional accessories
RCA connector pod
The RCA connector pod includes two RCA jacks for dual-channel audio input and
one for composite video input. You can use the RCA connector pod to connect
DVD/Blu-ray players and similar devices (see Connecting peripheral sources and
outputs on page 32).
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller when you order your interactive
whiteboard system or later.
For more information on accessories, go to smarttech.com/accessories.
C H A P T E R 1
About your interactive whiteboard system
6
Chapter 2: Installing your interactive
whiteboard system
Choosing a location 7
Choosing a height 8
Routing the cables 9
Installing SMART software 9
Locking the pen tray to your interactive whiteboard 9
Consult the SMARTBoard800ix interactive whiteboard system installation document included with
your product for instructions on how to install your product.
I I M P O R T A N T
Use the SMARTBoard 885ix interactive whiteboard system installation guide
(smarttech.com/kb/149616) or SMARTBoard 885ix-SMP interactive whiteboard system
installation guide (smarttech.com/kb/170129) to install your interactive whiteboard, projector and
ECP.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location that’s central to
your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorized SMART reseller.
Chapter 2
7
W W A R N I N G
lRefer to your interactive whiteboard system’s specifications (available at
smarttech.com/support) for its weight. Check your local building codes to ensure that your
wall can support this weight, and use appropriate mounting hardware for your wall type.
lIf you are installing the interactive whiteboard system on drywall, use all the included toggle
bolts. If one of the bracket holes aligns with a wall stud, use appropriate hardware in that hole
instead of a toggle bolt.
If you’re replacing a SMARTBoard 500 or 600 series interactive whiteboard with the SMARTBoard
800 series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting
hardware, and then install all the mounting hardware and brackets supplied with your SMARTBoard
800 series interactive whiteboard instead.
To help ensure that your interactive whiteboard is mounted correctly, make sure the colors of the wall-
mount hanger on the back of the interactive whiteboard and the wall-mount bracket are the same.
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
lMount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
C H A P T E R 2
Installing your interactive whiteboard system
8
Routing the cables
When connecting cables from the SMARTUX60 projector to your interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Make sure the
cables don’t rest on the wall-mounting brackets.
Installing SMART software
You must install SMARTsoftware on the computer connected to your interactive whiteboard system
to access all of its features.
Download SMARTsoftware from smarttech.com/software. These pages list the minimum hardware
requirements for each software version. If SMART software is already installed on your computer,
take this opportunity to upgrade your software to ensure compatibility.
Locking the pen tray to your interactive
whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMARTBoard 800 series
interactive whiteboard user’s guide (smarttech.com/kb/144817).
C H A P T E R 2
Installing your interactive whiteboard system
9
Chapter 3: Using your interactive
whiteboard system
Using your projector 11
Using your remote control 11
Replacing the remote control battery 12
Using the remote control buttons 13
Adjusting projector settings 14
Focusing the image 21
Adjusting the image 21
Projector connection diagram 22
Using your interactive whiteboard 24
Using the Extended Control Panel (ECP) 24
Using the RCA connector pod 26
Using the laptop computer harness 26
Using the SMARTGoWire cable 27
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The projector remote control enables you to access on-screen projector menus and change projector
settings.
Chapter 3
11
Replacing the remote control battery
Follow this procedure to replace the remote control battery.
W W A R N I N G
lReduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
oUse only the specified type of coin-cell battery.
oOrient the battery’s positive (+) and negative (–) terminals according to the markings
on the remote control.
oRemove the battery when the remote control is unused for an extended period.
oDo not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
oAvoid eye and skin contact with the battery if it has a leak.
lDispose of the exhausted battery and product components in accordance with applicable
regulations.
gTo replace the remote control battery
1. Hold down the side release on the leftside of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.
I I M P O R T A N T
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on
the battery holder.
3. Insert the battery holder into the remote control.
C H A P T E R 3
Using your interactive whiteboard system
12
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Power button on the remote control or ECP to put the projector into Standby mode or to
turn it on. You can also use the Input button on the remote control or ECP to switch sources on the
projector.
Number Function Description
1 Input Select a video and audio input source.
2 Menu Show or hide the projector menus.
3 (Left), (Right),
(Up) and (Down) arrows
Change the menu selections and adjustments.
4 Hide Freeze, hide or display the image:
lPress once to freeze the image.
For example, you can display a question on
the screen while you check your e-mail.
lPress again to hide the image, that is, to
display a black screen.
lPress again to return to the live image.
5 Mode Select a display mode.
6 Mute Mute audio amplification.
7(Power) Turn on the projector or put it into Standby mode.
8 (Enter) Accept the selected mode or option.
9 (Volume Up) Increase audio amplification volume.
10 (Volume Down) Decrease audio amplification volume.
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N N O T E
The Mute,Volume Up and Volume Down buttons work only if there is an audio source and
speaker system connected to the projector for the currently selected input source.
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the projector
settings.
I I M P O R T A N T
There are no projector menu options on the ECP. Keep your remote control in a safe place because
the ECP is not a substitute for the remote control.
Setting Use Notes
Image Adjustment menu
Display Mode Indicates the projector’s display output
(SMARTPresentation,
BrightRoom,DarkRoom,sRGB
and User).
The default is SMARTPresentation.
Brightness Adjusts projector brightness from 0 to
100.
The default is 50.
Contrast Adjusts the difference between the
lightest and darkest parts
of the image from 0 to 100.
The default is 50.
Frequency Adjusts the display data frequency of
the projected image from -5 to 5 to
match the frequency of your
computer’s graphics card.
The default is 0.
This setting applies to VGA inputs
only.
Tracking Synchronizes your projector’s display
timing with your computer’s graphics
card from 0 to 63.
This setting applies to VGA inputs
only.
H-position Moves the horizontal position of the
source video left or right from 0 to 100
(relative to the projected image).
Don’t adjust this setting unless you’re
advised to by SMARTSupport.
Apply this setting only after you make
all boom adjustments.
This setting applies to VGA inputs only
and is useful in situations where the
source video is cut off.
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Setting Use Notes
V-position Moves the vertical position of the
source video up or down from -5 to 5
(relative to the projected image).
Don’t adjust this setting unless you’re
advised to by SMARTSupport.
Apply this setting only after you make
all boom adjustments.
This setting applies to VGA inputs only
and is useful in situations where the
source video is cut off.
Saturation Adjusts the projected image’s color
saturation from 0 to 100.
This setting applies to S-video and
Composite video inputs only.
Sharpness Adjusts the projected image’s
sharpness from 0 to 31.
This setting applies to S-video and
Composite video inputs only.
Tint Adjusts the image color balance of red
and green from 0 to 100.
This setting applies to S-video and
Composite video inputs only.
White Peaking Adjusts the image color brightness
from 0 to 10 while providing more
vibrant white shades.
A value closer to 0 creates a natural
image and a value closer to 10
enhances brightness.
Degamma Adjusts the color performance of the
display from 0 to 3.
Color Adjusts the Red, Green, Blue, Cyan,
Magenta and Yellow colors on the
projector from 0 to 100 to provide
custom color and luminance output.
Each color has a default value of 100.
Adjustments to the color settings
register under the User mode.
Audio menu
Volume Adjusts the projector’s volume
amplification from -20 to 20.
The default is 0.
Mute Mutes the projector’s audio output. The default is off.
If you mute the projector’s audio output
and then increase or decrease the
volume, the volume is restored
automatically. You can prevent this
from happening by disabling the
volume control.
Disable Volume
Control
Disables the projector’s volume control
and the ECP’s volume control knob.
Closed Captioning Turns closed captioning on or off for
video sources that support closed
captioning.
Closed Captioning
Language
Sets the closed captioning language to
CC1 or CC2.
Typically, CC1 displays U.S. English
subtitles, while CC2 displays other
regional languages, such as French or
Spanish, depending on television
channel or media setup.
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Setting Use Notes
Projector Functions menu
Auto Signal Detect Enables or disables signal searching of
input connectors.
The default is off.
Select On to have the projector
continuously switch inputs until it finds
an active video source.
Select Off to maintain signal detection
in one input.
Lamp Reminder Turns the lamp replacement reminder
on or off.
This reminder appears 100 hours
before the recommended lamp
replacement.
Lamp Mode Adjusts lamp brightness to Standard
or Economy.
Standard displays a high-quality,
bright image.
Economy increases the lamp life by
decreasing the brightness of the image.
Auto Power Off
(minutes)
Sets the length of the auto power-off
countdown timer between 1 and 240
minutes.
The default is 120 minutes.
The timer begins to count down when
the projector no longer receives a video
signal. The timer finishes when the
projector enters Standby mode.
Select 0to turn off the timer.
Zoom Adjusts the zoom to the center of the
image in or out from 0 to 30.
The default is 0.
Zooming in cuts off the outer edges of
the source video.
Projector ID Sets the projector’s unique ID number
(from 0 to 99) within your organization’s
network.
You can refer to this number when
using the network remote management
feature (see Remotely managing your
system through a network interface on
page 59).
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Setting Use Notes
Aspect Ratio Adjusts the image output to
FillScreen,MatchInput or 16:9.
The default is FillScreen.
FillScreen produces an image that
fills the entire screen by stretching and
scaling the source video to match the
projector’s native resolution and aspect
ratio.
MatchInput displays the source video
in its native resolution and aspect ratio.
As a result, unused space could appear
along the top and bottom edges of the
screen (letterbox format) or along the
left and right edges of the screen
(pillarbox format).
16:9 displays the source video in 16:9
aspect ratio. As a result, unused space
appears along the top and bottom
edges of the screen. This is
recommended for use with HDTV and
DVD/Blu-ray discs enhanced for
wide-screen televisions.
See Video format compatibility on
page 29 for descriptions of each mode.
Startup Screen Selects the type of startup screen
(SMART,Capture User Startup
Screen or Preview Startup Screen).
This screen displays when the
projector lamp is starting and a video
source signal isn’t displayed.
SMART displays the default SMART
logo on a blue background.
Capture User Startup Screen closes
the on-screen display menu and
captures the entire projected image.
The captured image is displayed the
next time the on-screen display opens.
(The capture can take up to one
minute, depending on the complexity of
the background graphic.)
Preview Startup Screen enables you
to preview the default or captured
startup screen.
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Setting Use Notes
Set to Default? Resets projector settings to their
default values.
If you select Yes, all projector settings
reset to their defaults, reversing any
menu changes you made. This action
is irreversible.
Don’t adjust this setting unless you
want to reset all of the applied settings,
or unless you’re advised to by a
SMARTSupport specialist.
USB1 Source Enables touch for the selected video
source (VGA-1,VGA-2,HDMI or
Disabled) by associating the video
source with the room computer USB
receptacle (USB1) on the ECP.
The default is VGA-1.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
room computer USB receptacle on the
ECP.
Selecting Disabled disables the room
computer USB receptacle on the ECP.
This setting was introduced in DDP
firmware version 1.0.0.4.
USB2 Source Enables touch for the selected video
source (VGA-1,VGA-2,HDMI or
Disabled) by associating the video
source with the laptop USB receptacle
(USB2) on the ECP.
The default is VGA-2.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
laptop USB receptacle on the ECP.
Selecting Disabled disables the laptop
USB receptacle on the ECP.
This setting was introduced in DDP
firmware version 1.0.0.4.
Network menu
Network and VGA
Out
Activates the projector’s VGAOut and
RJ45 connector and network features.
Status Displays the current network status
(Connected,Disconnected or Off).
The default is off.
DHCP Displays the status of the network’s
Dynamic Host Configuration Protocol
(DHCP) as On or Off.
The default is on.
On enables a DHCP server on the
network to automatically assign an IP
address to the projector.
Off enables an administrator to assign
an IP address manually.
Password
Reminder
E-mails the network password to the
predefined e-mail recipient.
See Web page management on page
59 to set up a destination e-mail
address.
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Setting Use Notes
IP Address Displays the projector’s current IP
address in values between 0.0.0.0 and
255.255.255.255.
To change the projector’s IP address,
use the RS-232 connector (see
Network controls on page 75) or use a
DHCP server to assign a dynamic IP
address, and then set a static IP
address using the network remote
management feature (see Remotely
managing your system through a
network interface on page 59).
Subnet Mask Displays the projector’s subnet mask
number in values between 0.0.0.0 and
255.255.255.255.
Gateway Displays the projector’s default
network gateway in values between
0.0.0.0 and 255.255.255.255.
DNS Displays the projector’s primary
domain name number in values
between 0.0.0.0 and 255.255.255.255.
MAC Address Displays the projector’s MAC address
in xx-xx-xx-xx-xx-xx format.
Group Name Displays the projector’s workgroup
name as set by an administrator
(maximum 12 characters).
You can set the projector’s workgroup
name using the remote management
features (see Remotely managing your
system through a network interface on
page 59 and Remotely managing your
system through an RS-232 serial
interface on page 67).
Projector Name Displays the projector’s name as set
by an administrator (maximum 12
characters).
You can set the projector’s name using
the remote management features (see
Remotely managing your system
through a network interface on page 59
and Remotely managing your system
through an RS-232 serial interface on
page 67).
Location Displays the projector’s location as set
by an administrator (maximum 16
characters).
You can set the projector’s location
using the remote management features
(see Remotely managing your system
through a network interface on page 59
and Remotely managing your system
through an RS-232 serial interface on
page 67).
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Setting Use Notes
Contact Displays the contact name or number
for projector support as set by an
administrator (maximum 16
characters).
You can set the contact name or
number using the remote management
features (see Remotely managing your
system through a network interface on
page 59 and Remotely managing your
system through an RS-232 serial
interface on page 67).
Language menu
Language Selects language preference. Projector menu support is available in
English (default), Chinese (Simplified),
Chinese (Traditional), Czech, Danish,
Dutch, Finnish, French, German,
Greek, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese
(Brazil), Portuguese (Portugal),
Russian, Spanish and Swedish.
Information menu
Lamp Hours Displays the current number of lamp
usage hours from 0 to 4000 hours from
when it was last reset.
Always reset the lamp hours after you
replace a lamp, because lamp service
reminders are based on the current
hours of use. See Resetting the lamp
hours on page 41 for details on the
lamp hours reset procedure.
Input Displays the currently displayed video
input source (VGA-1,VGA-2,
Composite,S-Video,HDMI or
None).
Resolution Displays the projector’s most recently
detected video source signal resolution
and refresh rate.
If there is no current video input source
signal, this setting displays the last
known source signal image resolution
and refresh rate.
Firmware Version Displays the projector’s digital display
processor (DDP) firmware version in
x.x.x.x format.
MPU Version Displays the projector microprocessor
unit (MPU)firmware version in x.x.x.x
format.
Network Version Displays the projector’s network
communications processor firmware
version in x.x.x.x format.
If you haven’t enabled the Network
and VGA Out setting, this setting is
unable to display the projector’s
network communications processor
firmware version and displays 0.0.0.0
instead.
Model Number Displays the projector’s model number.
Serial Number Displays the projector’s serial number.
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Focusing the image
Use the focus dial located on the bottom of the SMARTUX60 projector to focus the projected image.
gTo focus and adjust the image
Turn the focus dial clockwise or counterclockwise until the image is in focus.
Adjusting the image
Refer to these notes when adjusting the projected image as described in the included SMARTBoard
880ix interactive whiteboard system installation guide (smarttech.com/kb/149616).
Refer to these notes when adjusting the projected image as described in the included SMARTBoard
885ix interactive whiteboard system installation guide (smarttech.com/kb/149616) or SMARTBoard
885ix-SMP interactive whiteboard system installation guide (smarttech.com/kb/170129).
lWhile adjusting the projected image size, shape and location, use the projector’s default
background so that you can see the full projected image clearly. Don’t use other images, which
might be cropped or scaled by the projector and result in a misleading projected image size,
shape, and location.
lUse the mechanical adjustments described in the installation document to make all physical
image adjustments. Don’t use the projector’s on-screen menu options during the projector
alignment process.
lMake sure that the screws supporting the adjustment module are tightened so the projector
doesn’t move on the wall-mounting bracket’s track. Also, make sure that the image adjustment
restrictors (screws and collars) are loosened when adjusting the image, or image adjustment
will be difficult or impossible.
lUse only the color-coded control knobs on the top of the projector’s adjustment module and
always unlock the locking ring to adjust the projector’s image.
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lDon’t touch the projector lens or mirror. This can disturb the focus or quality of image that your
projector displays.
lWhen adjusting keystone (tilt), ensure that the top and bottom edges of the image are
horizontal before you position the left and right edges of the image relative to your interactive
whiteboard.
lTo fine-tune the image, you might need to repeat all steps described in the installation
document in smaller increments.
Projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral device
outputs such as a secondary projector or a flat-panel display and powered speakers.
N N O T E
You might need to purchase third-party adapters to connect certain peripheral devices.
C H A P T E R 3
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22
No. Connector Connect to:
1 3.5 mm phone jack audio output Speakers (not included)
2 3.5 mm phone jack audio input (×2) Audio sources associated with primary and
secondary computers
3 DB15F RGB video output (VGA Out) Secondary display (not included)
4 DB15F RGB video input (VGA 1) Primary computer (not included)
5 DB15F RGB video input (VGA 2) Secondary computer (not included) through
VGA connection kit
6 DB9 RS-232F ECP cable harness
7 RCA composite video input
(and left and right RCA audio input)
Video source (not included)
through RCA connector pod
8 HDMI input High-definition video source (not included)
9 Power Mains power supply
10 USB B Computer (for service access only)
11 RJ45 Network (for web page management and
SNMP access)
12 4-pin mini-DIN S-video input
(and left and right RCA audio input)
Video source (not included)
13 7-pin mini-DIN ECP cable harness
14 4-pin power mini-DIN 5V/2A output ECP cable harness
15 3-pin power mini-DIN 5V/1A output [Not used]
N N O T E S
lTo connect your SMARTBoard 800 series interactive whiteboard see the SMARTBoard
885ix interactive whiteboard system installation guide (smarttech.com/kb/149616) or
SMARTBoard 885ix-SMP interactive whiteboard system installation guide
(smarttech.com/kb/170129).
lTo connect accessories to your SMARTBoard interactive whiteboard, refer to the
documents included with the accessories and consult the SMARTSupport website
(smarttech.com/support) for additional information.
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23
Using your interactive whiteboard
Refer to the SMARTBoard 800 series interactive whiteboard user’s guide
(smarttech.com/kb/144817) for more information on using your interactive whiteboard.
When you connect your SMARTBoard interactive whiteboard to a computer with SMART software,
you can access the full capabilities of your interactive whiteboard.
For more information on this software, press the Help button on your interactive whiteboard pen tray.
For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and
then select your country and language. In the Support section of this website, you’ll find up-to-date,
product-specific information, including setup instructions and specifications. The
SMARTLearningSpace (learningspace.smarttech.com) also has free learning resources, hands-on
lessons and information on how to get more training.
Using the Extended Control Panel (ECP)
The ECP gives you control of the basic operations of your interactive whiteboard system. Press the
Power button on the ECP or remote control to put the projector system into Standby mode or turn it
on. Press the Input button on the ECP or remote control to switch sources on the projector.
I I M P O R T A N T
lThere are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
lDo not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
N N O T E
Low Power mode reduces your interactive whiteboard system’s power consumption when it is in
Standby mode.
To set the projector system to enter Low Power mode automatically whenever it enters Standby
mode, hold down the Power and Input buttons at the same time for five seconds. After five
seconds, the Power button blinks amber for two seconds to indicate that Low Power mode is
enabled.
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24
The following diagram and table describe the components of the ECP.
Number Function
Left side
1 USB A receptacle (for USB drives)
N N O T E
USB drives that you connect to this receptacle are only accessible to the room
computer (the computer connected to the USB 1 receptacle).
Front
2Power button and status indicator light
3 Volume control
4 Input selection
Back
5 Two mini USB B receptacles (connect to room computer and laptop)
6 11-pin connector (connects to ECP cable harness)
7 4-pin connector (for room control)
N N O T E
Use an SBX8 series control cable (Part No. SB8-CTRL) to convert the 4-pin connector to a DB9
RS-232 connector for use with a third-party room control system. An SBX8 series control cable is
included with SMARTBoard800ix-SMP interactive whiteboard systems. Alternatively, you can
purchase an SBX8 series control cable from your local SMART reseller.
C H A P T E R 3
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25
T T I P
If your computer has an HDMI output, you can connect a USB cable from your computer to either of
the USB B receptacles on the ECP and an HDMI cable from your computer to the HDMI connector
on the projector. Associate the HDMI source with the appropriate USB receptacle (see Adjusting
projector settings on page 14). Press the Input button on the ECP to switch to the HDMI input.
Using the RCA connector pod
The RCA connector pod is an optional accessory for the SMARTBoard800ix interactive whiteboard
system. Purchase this item from your authorized SMART reseller.
The following diagram and table describe the components of the RCA connector pod.
Number Function
1 RCA composite video input jack (for peripheral devices such as a DVD/Blu-ray
player)
2 RCA audio jack (right input)
3 RCA audio jack (left input)
Using the laptop computer harness
The laptop computer harness enables you to connect a laptop to your interactive whiteboard system
(see Connecting peripheral sources and outputs on page 32).
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26
Using the SMARTGoWire cable
The SMARTGoWire cable is a USB to USB connection that enables you to use SMARTMeetingPro
software on computers where the application isn’t installed.
N N O T E S
lA SMARTGoWire cable is included with SMARTBoard800ix-SMP interactive whiteboard
systems.
lThe SMARTGoWire cable can only be used with Windows operating systems.
If you’re using a computer that doesn’t have the software installed, connect the computer to the
interactive whiteboard system using the SMARTGoWire cable.
The SMARTMeetingPro icon appears in the notification area on your computer once you connect
your SMARTGoWire cable. Click the icon to access additional tools and to configure your hardware
and software settings.
I I M P O R T A N T
Ensure that Autoplay is enabled on your computer before you connect the auto-launch cable. Go to
smarttech.com/support for more information.
For more information on SMARTMeetingPro software, search for the SMARTMeetingPro software
release notes in smarttech.com/support.
C H A P T E R 3
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27
Chapter 4: Integrating other devices
Video format compatibility 29
Native video format 29
Video format compatibility 30
HD and SD signal format compatibility 31
Video system signal compatibility 31
Connecting peripheral sources and outputs 32
This chapter provides information on integrating your SMARTBoard800ix interactive whiteboard
system with peripheral devices.
Video format compatibility
Your projector has a native video format and various video format compatibility modes. You can
change image appearances for certain formats and compatibilities.
Native video format
The following table lists the native VESA RGB video format for the projector.
Resolution Mode Aspect ratio Refresh rate
(Hz)
Horizontal
frequency
(kHz)
Pixel clock
(MHz)
1280 × 800 WXGA 16:10 60 48 83.5
Chapter 4
29
Video format compatibility
The following tables list the projector’s compatible VESA RGB video formats by resolution, which
you can adjust by using the aspect ratio commands described in Adjusting projector settings on page
14.
Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input”
appearance
720 × 400 720×400_85 9:5 85.039 Letterbox
640 × 480 VGA 60 4:3 59.94 Pillarbox
800 × 600 VGA 72 4:3 72.809 Pillarbox
800 x 600 VGA 75 4:3 75 Pillarbox
800 × 600 VGA 85 4:3 85.008 Pillarbox
800 × 600 SVGA 56 4:3 56.25 Pillarbox
800 × 600 SVGA 60 4:3 60.317 Pillarbox
800 × 600 SVGA 72 4:3 72.188 Pillarbox
800 × 600 SVGA 75 4:3 75 Pillarbox
800 × 600 SVGA 85 4:3 85.061 Pillarbox
832 × 624 MAC 16" 4:3 74.55 Pillarbox
1024 × 768 XGA 60 4:3 60.004 Pillarbox
1024 × 768 XGA 70 4:3 70.069 Pillarbox
1024 × 768 XGA 75 4:3 75.029 Pillarbox
1024 × 768 XGA 85 4:3 84.997 Pillarbox
1024 × 768 MAC 19" 4:3 74.7 Pillarbox
1152 × 864 SXGA 75 4:3 75 Pillarbox
1280 × 768 WXGA 60 1.67:1 60 Letterbox
1280 × 960 Quad VGA 60 4:3 60 Letterbox
1280 × 960 Quad VGA 85 4:3 85.002 Letterbox
1280 × 960 SXGA3 60 5:4 60.02 Pillarbox
1280 × 1024 SXGA3 75 5:4 75.025 Pillarbox
1280 × 1024 SXGA3 85 5:4 85.024 Pillarbox
1600 × 1200 SXGA+ 4:3 59.978 Pillarbox
1600 × 1200 UXGA_60 4:3 60 Pillarbox
C H A P T E R 4
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30
HD and SD signal format compatibility
The following tables list the projector’s high definition and standard definition format signal
compatibility, which you can adjust by using the aspect ratio commands described in Adjusting
projector settings on page 14.
Signal format Aspect ratio Horizontal
frequency (kHz)
Vertical
frequency (Hz)
“Match Input”
appearance
480i (525i) 4:3 15.73 59.94 Full screen
480p (525p) 4:3 31.47 59.94 Full screen
576i (625i) 5:4 15.63 50 Pillarbox
576p (625p) 5:4 31.25 50 Pillarbox
720p (750p) 16:9 45 59.94 Letterbox
720p (750p) 16:9 37.5 50 Letterbox
1080i (1125i) 16:9 33.75 59.94 Letterbox
1080i (1125i) 16:9 28.13 50 Letterbox
1080p (1125p) 16:9 67.5 59.94 Letterbox
1080p (1125p) 16:9 56.25 50 Letterbox
N N O T E
Your projector is HD Ready. Its native resolution supports a pixel-perfect display of 720p source
content. However, because the projector compresses 1080i source content to fit its native
resolution, it doesn’t support a pixel-perfect display of 1080i source content.
Video system signal compatibility
The following tables list the projector’s video system signal compatibility, particularly for signals
delivered over S-Video and Composite video connectors, which you can adjust by using the aspect
ratio commands described in Adjusting projector settings on page 14.
Video mode Aspect ratio Horizontal
frequency (kHz)
Vertical
frequency (Hz)
Color signal
(MHz)
NTSC 4:3 15.73 59.94 3.58
PAL 4:3 15.63 50 4.43
SECAM 4:3 15.63 50 4.25 and 4.41
PAL-M 4:3 15.73 59.94 3.58
PAL-N 4:3 15.63 50 3.58
PAL-60 4:3 15.73 59.94 4.43
NTSC 4.43 4:3 15.73 59.94 4.43
C H A P T E R 4
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31
Connecting peripheral sources and outputs
Follow these instructions if you have a peripheral device to connect to your interactive whiteboard
system.
N N O T E S
lMeasure the distance between the projector and the peripheral device you want to connect.
Make sure each cable is long enough, has plenty of slack and can be placed safely in your
room without presenting a trip hazard.
lDo not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
lDon’t connect SBA-L projection audio system speakers to the RCA connector pod. Connect
these speakers to the projector connection panel using a dual-channel (left and right) RCA
plug-to-3.5 mm phone connector (included with the speakers).
lThe composite video connector and associated dual channel audio inputs on the projector
and optional RCA connector pod are for input only. These RCA jacks don’t provide an output
signal.
gTo connect a laptop to a SMARTBoard800ix interactive whiteboard system
1. Connect a USB cable from the laptop computer to the ECP.
2. Connect a VGA cable from the laptop computer to the projector.
OR
Connect an HDMI cable from the laptop computer to the projector.
3. Press the Input button on the ECP or remote control to switch input sources to the laptop
computer.
gTo connect a laptop to a SMARTBoard800ix-SMP interactive whiteboard system
1. Connect the laptop computer to the SMARTGoWire cable, and then connect the
SMARTGoWire cable to the CAT 5 USB extender.
OR
Connect the laptop computer directly to the CAT 5 USB extender.
C H A P T E R 4
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32
2. Connect a VGA cable from the laptop computer to the VGA connection kit.
OR
Connect an HDMI cable from the laptop computer to the projector.
3. Press the Input button on the ECP or remote control to switch input sources to the laptop
computer.
gTo connect a DVD/Blu-ray player or similar device
1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent
buzzing or sparking.
2. Connect your peripheral device’s input cables to the receptacles on the projector or to the
optional RCA connector pod.
3. Press the Input button on the ECP or remote control to switch input sources to the peripheral
device.
4. Restore the volume on the ECP’s volume dial.
C H A P T E R 4
Integrating other devices
33
Chapter 5: Maintaining your interactive
whiteboard system
Maintaining your interactive whiteboard 35
Cleaning the projector 35
Focusing and adjusting the projector image 36
Replacing the projector lamp 37
Removing and replacing the projector lamp module 37
Resetting the lamp hours 41
This chapter includes methods for properly cleaning and preventing damage to your
SMARTBoard800ix interactive whiteboard system.
Maintaining your interactive whiteboard
For information on maintaining your interactive whiteboard, see the SMARTBoard 800 series
interactive whiteboard user’s guide (smarttech.com/kb/144817).
Cleaning the projector
W W A R N I N G
Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,
and consider removing the projector from its wall-mounting bracket to clean it.
C C A U T I ON
lNever touch the mirror with your hands or a brush, and do not scrub the surface of the mirror
with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean the mirror
with a light touch, and do not put any cleaning solvents on the cloth or the mirror.
Chapter 5
35
lBefore you clean the projector, press the Power button twice on the ECP or remote
control to put the system in Standby mode, and then allow the lamp to cool for at least 30
minutes.
lDo not spray cleaners, solvents or compressed air directly on the projector. Do not use spray
cleaners or solvents near any part of the projector because they can damage or stain the unit.
Spraying the system could spread a chemical mist on some of the projector’s components
and lamp, resulting in damage and poor image quality.
lDo not allow liquids or commercial solvents of any kind to flow into the projector base or
head.
I I M P O R T A N T
lWhen cleaning the interactive whiteboard system:
oWipe the exterior of the projector with a lint-free cloth.
oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
lDo not use abrasive cleaners, waxes or solvents.
When cleaning the projector’s mirror:
lUse a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the mirror with your bare hands or a brush.
lIf wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the mirror like you would a feather duster.
When cleaning the projector’s lens:
lUse a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the lens with your bare hands or a brush.
lIf wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the lens from the center to the edge, using the
cleaning cloth like you would a feather duster.
Focusing and adjusting the projector image
For information on focusing and adjusting the projector image, see Focusing the image on page 21
and Adjusting the image on page 21.
C H A P T E R 5
Maintaining your interactive whiteboard system
36
Replacing the projector lamp
This section provides detailed instructions for replacing the projector lamp module.
Removing and replacing the projector lamp module
Eventually the lamp module will dim, and a message will appear reminding you to replace the lamp.
Make sure you have a replacement projector lamp before proceeding with the following instructions.
W W A R N I N G
lSee smarttech.com/compliance for the projector’s MSDS documents.
lReplace the lamp when the projector displays its lamp life warning message. If you continue
to use the projector after this message appears, the lamp can shatter or burst, scattering
glass throughout the projector.
lIf the lamp shatters or bursts, leave and then ventilate the area.
Next do the following:
oAvoid touching the glass fragments because they can cause injury.
oWash your hands thoroughly if you have come into contact with lamp debris.
oThoroughly clean the area around the projector, and discard any edible items placed in
that area because they could be contaminated.
oCall your authorized SMART reseller for instructions. Do not attempt to replace the
lamp.
lReplacing the lamp in a wall-mounted projector can result in a fall or injury. Use caution when
climbing a ladder, and consider removing the projector from the wall-mounting bracket to
replace the lamp.
lUncovering the lamp while the projector is mounted on the wall-mounting bracket can lead to
product damage or personal injury from falling pieces of glass if the lamp is broken.
C H A P T E R 5
Maintaining your interactive whiteboard system
37
lWhen replacing the projector lamp:
oPut the projector into Standby mode and wait 30 minutes for the lamp to cool
completely.
oDo not remove any screws other than those specified in the lamp replacement
instructions.
oWear protective eyewear while changing the lamp. Failure to do so can cause injuries
including loss of eyesight if the lamp shatters or bursts.
oUse only replacement lamps approved by SMARTTechnologies. Contact your
authorized SMART reseller for replacement parts.
oNever replace the lamp assembly with a previously used lamp assembly.
oAlways handle the fragile lamp assembly with care to prevent premature lamp failure or
exposure to mercury. Use gloves when touching the lamp. Do not touch the lamp with
your fingers.
oRecycle or dispose of the lamp as hazardous waste in accordance with local
regulations.
You need a Phillips No. 2 screwdriver and a flat screwdriver to complete these procedures.
gTo remove the old lamp
1. Press the Power button twice on the remote control or the ECP to put the projector into
Standby mode.
2. Wait at least 30 minutes for the projector to cool down.
3. Disconnect the power cable from the wall outlet.
C H A P T E R 5
Maintaining your interactive whiteboard system
38
4. Pull the lamp cover forward and remove it from the projector. Put the lamp cover in a safe
place.
T T I P
If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the
bottom of the lamp cover to gently pry the cover open.
5. Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp
module.
N N O T E
Don’t try to remove these screws. Captive screws can’t be removed, but they must be loose.
6. Use the handle on the bottom of the lamp module to slide out the lamp and remove it from the
projector.
C H A P T E R 5
Maintaining your interactive whiteboard system
39
gTo put the new lamp module into the projector
1. Remove the new lamp module from its packaging.
2. Carefully place the lamp module into the projector using the handle on the top of the module.
Hold the lamp module vertically and guide it into its slot. Gently press the power end of the
lamp module against the projector to ensure the power plug makes contact with the projector’s
power receptacle.
3. Use the Phillips screwdriver to tighten the captive screws.
4. Carefully slide the lamp cover back onto the projector.
5. Connect the power cable to the wall outlet.
6. Press the Power button once on the remote control or ECP to confirm that the projector is
operating and that the lamp module is correctly installed.
7. Put the old lamp in a secure container, and handle it gently until you recycle it.
gTo finish the projector lamp installation
1. Turn on the projector.
2. Access the service menu to reset the lamp hour counter (see Resetting the lamp hours on next
page).
3. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail
alerts on page 65 and Control panel on page 60).
C H A P T E R 5
Maintaining your interactive whiteboard system
40
Resetting the lamp hours
After you replace the lamp module, you need to access the projector service menu and reset the lamp
hours. To prevent accidental errors, only a system administrator should perform this procedure.
N N O T E
Always reset the lamp hours after you replace the lamp, because lamp service reminders are based
on the current hours of use.
gTo reset the lamp hours
1. Using the remote control, press the following buttons quickly to access the service menu:
Down,Up,Up,Left,Up.
C C A U T I ON
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
2. Scroll down to Lamp Hour Reset, and then press Enter.
C C A U T I ON
Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the
lamp hours on an old lamp can damage your projector as a result of lamp failure.
3. Scroll down to the Exit field, and press Enter to exit the projector service menu.
C H A P T E R 5
Maintaining your interactive whiteboard system
41
Chapter 6: Troubleshooting your interactive
whiteboard system
Before you start 44
Locating status lights 44
Locating serial numbers 44
Determining you interactive whiteboard system’s status 46
Resolving interactive whiteboard issues 47
Resolving operation issues 47
Resolving connection issues 47
Resolving controller module issues 48
Resolving projector issues 48
Resolving projector errors 48
Your projector stops responding 49
The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears 49
The “Lamp Failure” message appears 50
The projector Power and Service lights are off 50
Resolving image issues 51
Loss of signal 51
Partial, scrolling or incorrectly displayed image 52
Unstable or flickering image 52
Frozen image 53
The image from your connected laptop computer isn’t projected 53
Unaligned projected image 53
Resolving audio issues 54
Resolving network communication issues 55
Resolving ECP issues 55
Accessing the service menu 55
Retrieving your password 56
Resetting the projector 56
Transporting your interactive whiteboard system 57
Chapter 6
43
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMARTSupport website (smarttech.com/support)
or contact your authorized SMART reseller (smarttech.com/where).
Before you start
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMARTSupport for assistance, you need to do the following:
lLocate your interactive whiteboard system’s status lights
lLocate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
lYour interactive whiteboard’s Ready light is located on the pen tray.
lYour projector’s Power ( ) and Service ( ) lights are located on the bottom of the projector.
lThe ECP’s Power button (see Using the Extended Control Panel (ECP) on page 24) also
functions as a status light.
Locating serial numbers
The SMARTBoard 800 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard’s frame. For more information, see the SMARTBoard 800 series
interactive whiteboard user’s guide (smarttech.com/kb/144817).
C H A P T E R 6
Troubleshooting your interactive whiteboard system
44
The SMARTUX60 projector serial number is located on the top of the projector.
T T I P
You can also access the projector’s serial number through the on-screen menu. For more
information, see Adjusting projector settings on page 14.
The ECP has its own serial number, which is different from the interactive whiteboard serial number.
The ECP serial number is located on the bottom of the ECP.
For the locations of serial numbers on other components and accessories, see
smarttech.com/support.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
45
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system:
Projector
Power light
Projector
Service light
ECP light Ready light
Projected
image
Touch and
pen control
Status and related
troubleshooting
Normal operating statuses
Solid green Off Solid green Solid green Correct Full control The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
Flashing green Off Flashing green Off None None The system is starting up.
Solid amber Off Solid amber Off None None The system is in Standby mode.
Flashing
amber
Off Flashing
amber
Off None None The system is entering Standby
mode.
Solid green Off Solid green Solid amber N/A None The interactive whiteboard’s
controller module is starting up.
If this process takes longer than 10
seconds, see Resolving controller
module issues on page 48.
Solid green Off Solid green Flashing
amber
N/A N/A The interactive whiteboard’s
controller module is ready to receive a
firmware update or is applying a
firmware update.
If the Ready light flashes amber but
no firmware update appears on the
screen, see Resolving controller
module issues on page 48.
Error statuses
Solid green Off Solid green Solid green Incorrect Full control There’s an issue with the projected
image.
See Resolving image issues on page
51.
Solid green Off Solid green Solid green Correct None There’s an issue with the interactive
whiteboard.
See Resolving operation issues on
next page.
Solid green Off Solid green Flashing green Correct Touch only SMARTProductDrivers isn’t
installed or running correctly on the
connected computer.
Solid green Off Solid green Off
OR
Solid red
N/A None There’s an issue with the connections
between the interactive whiteboard
and the other components of the
system.
See Resolving connection issues on
next page.
Solid green Off Off Off
OR
Solid red
N/A N/A The ECP isn’t receiving power.
See Resolving ECP issues on page
55.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
46
Projector
Power light
Projector
Service light
ECP light Ready light
Projected
image
Touch and
pen control
Status and related
troubleshooting
Solid amber Flashing red N/A N/A None N/A There’s an issue with the projector
lamp.
See The “Lamp Failure” message
appears on page 50.
Off Flashing red Solid amber Off None None The projector’s operating temperature
has been exceeded.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 49.
Off Solid red N/A N/A None N/A There’s an issue with the projector’s
fan or color wheel.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 49.
Off Off Off Off None None The projector power cable isn’t
properly connected.
OR
There’s an issue with the mains
power supply (for example, the circuit
breaker is off).
Resolving interactive whiteboard issues
This section includes information on resolving issues with your interactive whiteboard.
For information not covered in this section, see the SMARTBoard 800 series interactive whiteboard
user’s guide (smarttech.com/kb/144817).
Resolving operation issues
To resolve operation issues, complete the following tasks:
lConfirm that the camera system cable is connected to the back of the pen tray.
lPerform the calibration procedure documented in the SMARTBoard 800 series interactive
whiteboard user’s guide (smarttech.com/kb/144817).
lIf necessary, complete additional troubleshooting with the guidance of SMARTSupport using
SMARTBoard Diagnostics.
Resolving connection issues
To resolve connection issues, complete the following tasks:
lConfirm that the ECP cable harness’s 4-pin mini-DIN connector is properly connected to the
5V 2A connector on the projector.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
47
lConfirm that the ECP cable harness’s DB9M RS-232 connector is properly connected to the
Control connector on the projector.
lConfirm that the USB cable, which is located on the underside of the pen tray, is properly
connected from the interactive whiteboard to the ECP.
lConfirm that the USB cable is properly connected from a fully functional USB receptacle on the
computer to the correct USB receptacle on the ECP.
lConfirm that the projector’s on-screen menu option for the USB receptacle is set to the correct
video source.
lIf necessary, complete additional troubleshooting on any devices between the USB connection
from the computer to the interactive whiteboard system, including any USB hubs and
extension cables.
N N O T E S
oIf you’re using the CAT 5 USB extender, see Troubleshooting tips for the CAT 5 USB
extender for SMARTBoard 800 series interactive whiteboards
(smarttech.com/kb/147499).
oComputers connected to the ECP override computers connected to the CAT 5 USB
extender. If you connect two computers to the ECP, any computer connected to the
CAT 5 USB extender doesn’t have a data connection to the interactive whiteboard.
Resolving controller module issues
If the controller module takes longer than 10 seconds to start up, disconnect the interactive
whiteboard’s power cable, wait 10 seconds, and then reconnect it.
If the issue persists, update the firmware as documented in the SMARTBoard 800 series interactive
whiteboard user’s guide (smarttech.com/kb/144817).
If the Ready light indicates that a firmware update is in progress but no update is actually taking
place, disconnect the interactive whiteboard’s power cable, wait a few seconds, and then reconnect
it.
Resolving projector issues
Resolving projector errors
System administrators can resolve the following projector errors on their own prior to contacting
SMARTSupport. Performing initial troubleshooting on your projector will reduce the time of a support
call.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
48
Your projector stops responding
If your projector stops responding, perform the following procedure.
gTo restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears
If the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears and the
projector stops projecting an image, one of the following issues is occurring:
lThe projector is overheating internally because of blocked air vents or an internal temperature
over 131°F (55°C).
lThe temperature outside the projector is too high.
lOne of the fans has failed.
lThe projector has a color wheel issue.
gTo resolve the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. Adjust the fan speed using the service menu.
7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect
the power cable, and then contact your authorized SMART reseller.
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The “Lamp Failure” message appears
If the “Lamp Failure” message appears, one of the following issues is occurring:
lThe lamp is overheating, likely due to blocked air vents.
lThe lamp has reached the end of its life.
lThe projector has an internal problem.
gTo resolve the “Lamp Failure” error
1. Restart the projector (see Your projector stops responding on previous page).
2. Check the remaining lamp hours using the on-screen menu (see Adjusting projector settings on
page 14).
If the lamp has more than 2000 hours of use, it’s near the end of its lifespan.
3. Replace your lamp as described in Removing and replacing the projector lamp module on page
37.
4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,
disconnect the power cable, and then contact your authorized SMART reseller.
The projector Power and Service lights are off
If the projector Power and Service lights are both off, one of the following issues is occurring:
lThere was a power outage or a power surge.
lA circuit breaker or a safety switch was tripped.
lThe projector isn’t connected to the power source.
lThe projector has an internal problem.
gTo resolve the unlit projector Power and Service lights issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Connect the power cable, and then turn on the projector.
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your
authorized SMART reseller.
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Troubleshooting your interactive whiteboard system
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Resolving image issues
To resolve common image issues, complete the following tasks:
lEnsure the computer or other video source is on and set to display a resolution and refresh rate
supported by the projector (see Video format compatibility on page 29).
lEnsure the video source is properly connected to the projector.
lPress the Input Select button on the remote control or ECP to switch to the correct video
source.
If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting
information.
Loss of signal
If a video source signal is not detected, out of
range of the projector’s support video modes or
the signal is being switched to a different device
or input, the projector doesn’t show a source
signal and instead displays the SMART logo on
a blue screen.
gTo resolve signal loss issues
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a
longer synchronization period.
2. If the image doesn’t synchronize, check the cable connections to the projector and the ECP.
3. Ensure that the image signal is compatible with the projector (see Video format compatibility
on page 29).
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the
video connection from the computer to the projector, temporarily remove them to ensure they
are not causing the video signal loss.
5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.
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51
Partial, scrolling or incorrectly displayed image
N N O T E S
lThe following procedure applies to Windows XP operating systems on desktop computers
only.
lThis procedure may vary depending on your version of Windows operating system and your
system preferences.
gTo resolve a partial, scrolling or incorrectly displayed image
1. Select Start > Control Panel.
2. Double-click Display.
The Display Properties window appears.
3. Click the Settings tab.
4. Verify that your display resolution setting is WXGA (1280 × 800).
5. Click Advanced, and then click the Monitor tab.
6. Verify that the screen refresh rate is 60 Hz.
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different frequency or tracking
settings on your input source than on your projector.
I I M P O R T A N T
Write down your setting values before adjusting any of the settings in the following procedure.
gTo resolve your unstable or flickering image
1. Adjust the Frequency,Tracking,H-position and V-position settings in the on-screen menu.
See Adjusting projector settings on page 14.
2. Check the display mode of your computer’s graphics card. Make sure it matches one of the
projector’s compatible signal formats (see Video format compatibility on page 29). Refer to
your computer’s manual for more information.
3. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.
C H A P T E R 6
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52
4. Optionally, reset the projector as described in Resetting the projector on page 56 to adjust the
frequency and tracking to their original values.
I I M P O R T A N T
This action resets all values to their defaults.
Frozen image
If your projector has a frozen image, perform the following procedure.
gTo resolve a frozen image
1. Ensure that the Hide Display feature is off.
2. Press the Hide button on the projector’s remote control to hide or show the display.
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
6. Connect the power cable, and then turn on the projector.
7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.
The image from your connected laptop computer isn’t projected
Laptop computer settings can interfere with projector operations.
Some laptop computers deactivate their screens when you connect a secondary display device.
Refer to your computer’s manual for details on reactivating the computer's display screen.
Unaligned projected image
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that
has obstructions, or if you swivel the projector too far from the vertical center of your interactive
whiteboard.
Use the instructions in the included SMARTBoard 885ix interactive whiteboard system installation
guide (smarttech.com/kb/149616) or SMARTBoard 885ix-SMP interactive whiteboard system
installation guide (smarttech.com/kb/170129) to eliminate most image alignment issues.
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53
The projector image can slip if the projector is moved often or installed in a location prone to vibration,
such as next to a heavy door. Follow these precautions to help prevent the image from becoming
misaligned:
lMake sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
lMake sure that there are no obstructions behind the projector’s wall-mounting bracket, and that
the bracket is firmly secured to the wall according to the installation instructions.
lConfirm that all cables are held in place with the appropriate cable clip.
lAdjust the projected image. See the included SMARTBoard 885ix interactive whiteboard
system installation guide (smarttech.com/kb/149616) or SMARTBoard 885ix-SMP interactive
whiteboard system installation guide (smarttech.com/kb/170129) and Adjusting the image on
page 21.
Resolving audio issues
The projector doesn’t have integrated speakers, but you can connect an audio system to the audio
output connector in the projector’s connection panel. If no sound is coming from your audio system,
perform the following procedure.
gTo resolve audio issues
1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio output
plug on the projector’s connection panel.
2. Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off.
3. Check the ECP’s volume knob or use the projector’s remote control to ensure that the volume
isn’t at the lowest setting.
4. Ensure that your speaker or audio system is on and that the volume is turned up.
5. Check that your source input, such as your computer or video device, isn’t malfunctioning.
Ensure that its audio output is on and that the volume isn’t set to the lowest position.
N N O T E
You must display the source input’s video to play its audio through the connected speakers
or audio system.
6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.
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Resolving network communication issues
If you don’t have network access, perform the following procedure to troubleshoot your system.
gTo resolve network communication issues
1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s
connection panel.
2. Ensure that the LAN warning light on the projector is green. To activate the projector’s network
features, use the “vgaoutnetenable=on” RS-232 command (see Projector programming
commands on page 69) or enable the Network and VGA Out setting (see Adjusting projector
settings on page 14). The network features on the projector don’t work until you complete one
of these tasks.
3. Press the Menu button, and then select the Network Settings menu to check the IP address.
See Adjusting projector settings on page 14 for a description of the IP address field. Enter this
IP address into your browser or SNMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unable to resolve the issue, contact your authorized SMART reseller.
Resolving ECP issues
If the ECP isn’t receiving power, complete the following tasks:
lConfirm that the ECP cable harness’s 11-pin connector is properly connected to the ECP.
lConfirm that the ECP cable harness’s 7-pin min-DIN connector is properly connected to the
ECP connector on the projector.
Accessing the service menu
C C A U T I ON
lTo prevent tampering or unintentional changes, only system administrators should access
the service menu. Do not share the service menu access code with casual users of your
interactive whiteboard system.
lDo not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
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Retrieving your password
If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on your projector’s web page (see
Password settings on page 65).
gTo retrieve your password from the service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down,Up,Up,Left,Up.
2. Scroll to Password Get, and then press Enter on the remote control.
The password appears on the screen.
3. Write down the password.
4. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
Resetting the projector
At some point during troubleshooting, you might need to reset all projector settings.
I I M P O R T A N T
This action is irreversible.
gTo reset all projector settings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down,Up,Up,Left,Up.
2. Scroll to Factory Reset, and then press Enter on the remote control.
3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
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Transporting your interactive whiteboard system
Save your original SMARTBoard interactive whiteboard packaging so that it’s available if you need to
transport your interactive whiteboard system. When required, repack it with all of the original
packaging. This packaging was designed to provide optimal shock and vibration protection. If you no
longer have your original packaging, purchase the same packaging directly from your authorized
SMART reseller.
If you prefer to use your own packaging materials, make sure you adequately protect your unit. Make
sure that the projector lens and mirror are protected against any physical contact or pressure which
may damage the projector’s optics. Ship your interactive whiteboard in an upright position to deter
shippers from placing heavy objects on it.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
57
Appendix A: Remotely managing your system
through a network interface
Web page management 59
Accessing web page management 59
Home 60
Control panel 60
USB Control settings 63
Network settings 63
E-mail alerts 65
Password settings 65
Simple Network Management Protocol (SNMP) 66
This appendix includes detailed instructions on how to remotely manage your SMARTBoard800ix
interactive whiteboard system settings through a network interface.
Web page management
You can access advanced setup features via the projector’s web page. This web page enables you to
manage the projector from a remote location using any computer connected to your intranet.
N N O T E
To access the web page, your browser must support JavaScript. Most commonly used browsers
like InternetExplorer® and Firefox® support JavaScript.
Accessing web page management
Before you can access the web page, you must connect the network cable to your projector (see the
Projector connection diagram on page 22). When you first connect your projector to a network, an IP
address appears on the on-screen display.
Appendix A
59
N N O T E
You can view the projector’s IP address by accessing the projector’s Network Settings menu page
(see Network settings on page 63).
gTo use the management web page
1. Start your Internet browser.
2. Type the IP address in the address line field, and then press ENTER.
The SMARTUX60 Projector Settings window appears.
3. Select the menu options in the left pane to access the settings on each page.
4. Modify settings using your computer’s mouse and keyboard, and then click Submit or another
action button next to each setting you change.
Home
The Home menu page displays basic projector information and enables you to select the on-screen
display language.
N N O T E
You can view basic projector information but you’re unable to change it (with the exception of the
on-screen display language ) from the Home menu page.
Submenu setting Description
Language Displays language options
Projector Information Displays current projector information
Control panel
This menu enables you to manage the projector audio and video status, alerts and appearances using
an Internet browser.
Submenu setting Description
Power Turns the projector on or puts it into Standby mode.
Select the Power ON or Power OFF button.
Restore All Projector
Defaults
Returns projector settings to default values or refreshes the current
settings. Select Submit or Refresh.
I I M P O R T A N T
The Submit option is irreversible and resets all values.
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Submenu setting Description
Volume Adjusts the projector’s volume from -20 to 20.
Mute Turns on or turns off the mute settings. Select On to mute the
projector’s sound and Off to turn off mute.
Volume Control Enables volume control on the ECP. Select On to enable volume
adjustment and select Off to disable volume adjustment if you prefer
to use your audio system or speaker (not included) controls.
Closed Captioning Turns on or turns off the closed captioning feature.
CC Language Sets the closed captioning language to CC1 or CC2.
Typically, CC1 displays U.S. English subtitles, while CC2 displays
other regional languages, such as French or Spanish, depending on
television channel or media setup.
Display Mode Adjusts the display output to SMART Presentation,Bright Room,
Dark Room,sRGB and User modes so you can project images from
various sources with consistent color performance:
lSMART Presentation is recommended for color fidelity.
lBrightRoom and DarkRoom are recommended for locations
with those conditions.
lsRGB provides standardized accurate color.
lUser enables you to apply your own settings.
Brightness Adjusts projector brightness from 0 to 100.
Contrast Adjusts the difference between the lightest and darkest parts
of the image from 0 to 100.
Frequency Adjusts the display data frequency of the projected image from
-5 to 5 to match the frequency of your computer’s graphics card.
Tracking Synchronizes your projector’s display timing with your computer’s
graphics card from 0 to 31.
Sharpness Adjusts the projected image’s sharpness from 0 to 31.
White Peaking Adjusts the image color brightness from 0 to 10 while providing more
vibrant white shades. A value closer to 0 creates a natural image and
a value closer to 10 enhances brightness.
Degamma Adjusts the color performance of the display from 0 to 3.
Color Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on
the projector from 0 to 100 to provide custom color and luminance
output. Each color has a default value of 100. Adjustments to the
color settings register to the User mode.
Auto Signal Detect Enables or disables signal searching of input connectors.
lSelect On to have the projector continuously switch inputs until
it finds an active video source.
lSelect Off to maintain signal detection in one input.
Lamp Reminder Select On to show or Off to hide the lamp replacement reminder when
it appears. This reminder appears 100 hours before the recommended
lamp replacement.
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Submenu setting Description
Lamp Mode Adjusts lamp brightness to Standard or Economy.Standard
displays a high-quality, bright image. Economy increases the lamp
life by decreasing the brightness of the image.
Auto Power Off Sets the length of the auto power off countdown timer between 1 and
240 minutes. The timer begins to count down when the projector no
longer receives a video signal. The timer finishes when the projector
enters Standby mode. Select 0to turn off the timer.
Zoom Adjusts the zoom to the center of the image in or out from
0 to 30.
H-position (RGB input) Moves the horizontal position of the source video left or right from 0 to
100 (relative to the projected image).
N N O T E
This is useful in situations where the source video is cut off.
V-position (RGB input) Moves the vertical position of the source video up or down from -5 to 5
(relative to the projected image).
N N O T E
This is useful in situations where the source video is cut off.
Aspect Ratio Adjusts the image output to Fill Screen,Match Input or 16:9.
lFill Screen produces an image that fills the entire screen by
stretching and scaling.
lMatch Input matches the projector’s aspect ratio to the input’s
aspect ratio. As a result, black bands might appear along the
top and bottom edges of the screen horizontally (letterbox
format) or along the left and right edges of the screen vertically
(pillarbox format).
l16:9 changes the output to 16:9 by letterboxing the image,
which is recommended for use with HDTV and DVDs
enhanced for wide-screen television.
N N O T E
See Video format compatibility on page 29 for appearance
descriptions in each mode.
Startup Screen Sets the type of startup screen to SMART or User. The SMART
screen is the default SMART logo on a blue background. The User
screen uses the saved picture from the Capture User Startup Screen
function.
High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal.
N N O T E
Use the High setting when the projector’s temperature is high or the
altitude is above 6000' (1800 m).
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Submenu setting Description
Projector Mode Adjusts the projection mode to Front,Ceiling,Rear or Rear Ceiling.
I I M P O R T A N T
SMART recommends that you never change this setting from the
Ceiling projection mode.
Source Adjusts the input source to VGA-1,VGA-2,Composite,S-Video or
HDMI.
USB Control settings
This menu allows you to associate a video source with a USB receptacle on the ECP.
Submenu setting Description
USB1 Source Enables touch for the selected video source (VGA-1,VGA-2,HDMI
or Disabled) by associating the video source with the room computer
USB receptacle (USB1) on the ECP.
USB2 Source Enables touch for the selected video source (VGA-1,VGA-2,HDMI
or Disabled) by associating the video source with the laptop USB
receptacle (USB2) on the ECP.
T T I P
These settings are only available for SMARTUX60 projectors running DLP firmware version
1.0.0.4 or later.
Network settings
This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the
network-related addresses and names when DHCP is not used.
Submenu setting Description
DHCP Determines if the projector’s IPaddress and other network settings
are dynamically assigned by a DHCPserver or manually set.
lOn allows the network’s DHCP server to assign a dynamic IP
address to the projector.
lOff allows you to manually set the projector’s IP address and
other network settings.
IP Address Displays or allows you to set the projector’s IP address in values
between 0.0.0.0 and 255.255.255.255.
Subnet Mask Displays or allows you to set the projector’s subnet mask number in
values between 0.0.0.0 and 255.255.255.255.
Gateway Displays or allows you to set the projector’s default network gateway
in values between 0.0.0.0 and 255.255.255.255.
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Submenu setting Description
DNS Displays or allows you to set the projector’s IP address for your
network’s primary domain name server in values between 0.0.0.0 and
255.255.255.255.
Group Name Displays or allows you to set the projector’s workgroup name
(maximum 12 characters).
Projector Name Displays or allows you to set the projector’s name (maximum 12
characters).
Location Displays or allows you to set the projector’s location (maximum 16
characters).
Contact Displays or allows you to set the contact name or number for projector
support (maximum 16 characters).
SNMP Enable Turns the Simple Network Management Protocol (SNMP) agent on or
off.
Read-Only Community Sets a password that is required for each SNMP get request to
thedevice.
N N O T E
The default for Read-Only Community is public.
Read/Write Community Sets a password that is required for each SNMP set request to the
device.
N N O T E
The default for Read/Write Community is private.
Trap Destination Address Displays or allows you to set the IP address of the network’s SNMP
TRAP manager in values between 0.0.0.0 and 255.255.255.255. The
trap destination address is the IP address of the computer assigned to
handle unsolicited data generated by SNMP TRAP events generated
by the projector, such as power state changes, projector failure
modes, a lamp needing to be replaced or other issues.
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E-mail alerts
This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related
settings.
Submenu setting Description
E-mail Alert Selects Enable to turn on or Disable to turn off the E-mail Alert
function.
To Displays or allows you to set the e-mail address of the e-mail alert
recipient.
CC Displays or allows you to set the e-mail address of the e-mail alert
“copyto” recipient.
From Displays or allows you to set the e-mail address of the user who
sends the e-mail alert.
Outgoing SMTP server Displays or allows you to set the Simple Mail Transfer Protocol
(SMTP) server that you use on your network.
Username Displays or allows you to set the SMTP server user name.
Password Displays or allows you to set the SMTP server password.
Alert Condition Sends e-mail alerts whenever Lamp Warning,Low Lamp Life,
Temperature Warning and Fan Lock conditions occur. Select the
settings you want, and then click Submit.
N N O T E
The projector sends an alert e-mail (SMART Alert) to your e-mail
address. Click E-mail Alert Test to confirm that your e-mail
address and SMTP server settings are correct by sending a test
e-mail (SMART Alert-Test Mail).
If the settings are not correct, the e-mail alert messages aren’t sent
or received successfully and no warning or notification message are
available to advise of this state.
Password settings
This menu provides a security function that allows an administrator to manage projector use and
enable the Administrator Password function.
Submenu setting Description
Password When the password function is enabled, the administrator password
is required to access Web Management. Select Disable to allow
remote web management of the projector without requiring a
password.
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N N O T E S
lThe first time you enable the password settings, the default password value is four numbers,
for example, 1234.
lIf you forget the projector password, refer to Accessing the service menu on page 55 to set
the projector setting to factory defaults.
Simple Network Management Protocol (SNMP)
Your projector support a list of SNMP commands as described in the management information base
(MIB) file. You can download this file by browsing to smarttech.com/software and clicking the MIB
files link in the Hardware section for the SMARTUX60 projector.
The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP
management system application, and then use it as described in your application’s user guide.
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Appendix B: Remotely managing your system
through an RS-232 serial
interface
Connecting your room control system to the ECP 67
Serial interface settings 68
Projector programming commands 69
Projector power state controls 69
Command inventory 69
Value-based command methods 70
Absolute values and adjustment values 70
Video source specification values 70
Power state controls 71
Source selection controls 72
General source controls 72
Additional VGA source controls 74
Additional Composite video source controls 74
Audio controls 75
Network controls 75
System controls 77
This appendix includes detailed instructions on how to set up your computer or room control system
to remotely manage your SMARTBoard800ix interactive whiteboard system settings through an
RS-232 serial interface.
Connecting your room control system to the ECP
By connecting a computer or room control system to the 4-pin connector on the ECP, you can select
video inputs, start up or shut down your interactive whiteboard system and request information such
as projector lamp use, current settings and network addresses.
Appendix B
67
Serial interface settings
The serial interface of the projector acts as a Data Communications Equipment (DCE) device and its
settings can’t be configured. You must configure your computer’s serial communication program
(such as Microsoft® HyperTerminal) or your room control system’s serial communication settings
with the following values:
Setting Value
Data Rate 19.2 kbps
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
N N O T E S
lAsynchronous mode is disabled by default in the projector.
lAll commands should be in ASCII format. Terminate all commands with a carriage return.
lAll responses from the projector are terminated with a command prompt. Wait until you
receive the command prompt indicating that the system is ready for another command before
you proceed.
lThe room control feature of the projector is always on.
gTo configure your computer’s serial interface
1. Turn on your computer, and then start your serial communications program or terminal
emulation program.
2. Connect your computer to the serial connection cable you previously connected to the ECP.
3. Configure your serial interface settings using the values from the table in the previous section,
and then press ENTER.
An “invalid cmd= ? for help” message appears, and the > character appears as a command
prompt on the following line.
N N O T E
If no message or an error message appears, your serial interface configuration isn’t correct.
Repeat step 3.
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4. Type commands to configure your settings.
N N O T E S
oTo see a list of commands available in the current operating mode, type ?and then
press ENTER.
oIf you’re using a terminal emulation program, turn on your program’s local echo setting
to see characters as you type them.
Projector programming commands
This section documents the projector programming commands.
Projector power state controls
Your projector responds to commands only at certain power states and times.
There are four projector power states:
lOff (Standby mode)
lPowering (startup)
lOn (operating)
lCooling
Command inventory
Your projector responds to the commands in the tables on the following pages. To see a list of valid
commands in the projector’s current power state, type ?and press ENTER.
I I M P O R T A N T
When entering commands, ensure there is a 10 millisecond delay between characters for reliable
operation.
N N O T E S
lSend a command only after the projector sends a command prompt.
lCommands aren’t case sensitive. Type commands exactly as they appear in the left column
of the tables, with the proper value or setting in the center column.
lCheck your entries carefully before entering your commands.
lPress ENTER after typing each command.
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lAfter the projector executes a command, it generates a response.
lTo prevent buffer overrun, don’t send another command until you receive the next command
prompt.
Value-based command methods
Absolute values and adjustment values
You can use the command’s target range to set an absolute value for a command or cause an
adjustment to be made to the current value. To create an adjustment command, add a plus (+) or
minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.
All absolute values you enter must be within the command target range, and all adjustment values
must equal a number within the command target range.
See the following examples for adjusting projector brightness:
>get brightness
brightness=55
>set brightness=65
brightness=65
>set brightness+5
brightness=70
>set brightness-15
brightness=55
Video source specification values
You can use the source input field described in Source selection controls on page 72 in a command to
set an absolute value or adjustment value to a source other than the active source. You can do this
while the selected source is inactive, but the source device must be connected or you will receive an
invalid command response.
See the following examples, where both an HDMI connector and a VGA 1 input are connected:
>set input=hdmi
input=hdmi
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>set brightness vga1=65
brightness vga1=65
>set brightness vga1-7
brightness vga1=58
Power state controls
These commands put the projector in and out of Standby mode and request the projector’s current
power state. The projector’s power state determines whether certain commands are available at that
time. These settings are available even when the projector is in Standby mode.
Command Response
on powerstate=[field]
off powerstate=[field]
off now powerstate=[field]
off low power powerstate=[field]
get powerstate powerstate=[field]
The following table describes the power state commands:
Command Description
on Turns on the projector.
off Starts the shutdown process. A dialog box appears with the
message, “Press Power Button to Turn off Projector.” You must send
a second Off command within 10 seconds to put the projector into
Standby mode.
off now Shuts down the projector immediately. You can’t delay or cancel this
command.
off low power The device’s current power state. Different devices have different
potential power states. These power states should match the power
states found in the attached projector.
get powerstate Indicates the projector’s current power state.
The following table describes the power state fields:
Field Description
Powering The projector is turning on.
On The projector is on.
Cooling The projector is cooling.
Confirm off Confirm off is a non-selectable power state that is returned during
stage one of the two-button Off sequence.
Idle The projector is off but still receiving power (Standby mode).
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Source selection controls
These commands switch input sources. The source type determines which commands can be
accepted.
Command Response Available in Standby
mode
get input input=[field] Yes
set input=[field] input=[field] No
The following table describes the source selection commands:
Command Description
get input Returns the projector’s current input.
set input=[field] Sets the input to one of the selectable fields.
The following table describes the source selection response fields:
Field Description
VGA1 Switches source to the VGA 1 input connector.
VGA2 Switches source to the VGA 2 input connector.
Composite Switches source to the Composite video connector.
If you installed your interactive whiteboard system according to the
instructions, this is the relay from the ECP.
HDMI Switches source to the HDMI input port.
None A non-selectable value that appears when you enter a “get input”
command while the projector is in Standby mode.
General source controls
The following source controls apply to all input sources. HDMI connector source controls are
described in this section. These controls are unavailable when the projector is in Standby mode. You
can specify custom color values for all inputs.
These commands inform you of the current source settings.
Command Response
get displaymode displaymode=[current display mode setting]
get brightness brightness=[current brightness setting]
get contrast contrast=[current contrast setting]
get whitepeaking whitepeaking=[current whitepeaking setting]
get degamma degamma=[current degamma setting]
get red red=[current red color setting]
get green green=[current green color setting]
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Command Response
get blue blue=[current blue color setting]
get cyan cyan=[current cyan color setting]
get magenta magenta=[current magenta color setting]
get yellow yellow=[current yellow color setting]
get videofreeze videofreeze=[current video freeze setting]
get cc cc=[current closed captioning language setting]
These commands control the appearance of your source. These settings are unavailable when the
projector is in Standby mode or when the source is disconnected. See Value-based command
methods on page 70 for setting absolute and adjustment commands.
Command Command target range Response
set displaymode [target] =SMARTpresentation
=brightroom
=darkroom
=sRGB
=User
displaymode=[target]
set brightness [value] =0 to =100 brightness=[value]
set contrast [value] =0 to =100 contrast=[value]
set whitepeaking [value] =0 to =10 whitepeaking=[value]
set degamma [value] =0 to =3 degamma=[value]
set red [value] =0 to =100 red=[value]
set green [value] =0 to =100 green=[value]
set blue [value] =0 to =100 blue=[value]
set cyan [value] =0 to =100 cyan=[value]
set magenta [value] =0 to =100 magenta=[value]
set yellow [value] =0 to =100 yellow=[value]
set videofreeze [target] =on
=off
videofreeze=[target]
set cc [target] =cc1
=cc2
=off
cc=[target]
N N O T E
Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such
as French or Spanish, depending on television channel or media setup.
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Additional VGA source controls
Your VGA source supports all the general source controls described in General source controls on
page 72, as well as the commands listed in this section. These settings are unavailable when the
projector is in Standby mode or when the VGA sources are disconnected.
N N O T E
Some of these commands are invalid with HDMI input and Composite video sources, and will
return the response “invalidcmd=[command]”.
These commands inform you of the current VGA source settings.
Command Response
get frequency frequency=[current frequency offset setting]
get tracking tracking=[current tracking offset setting]
get saturation saturation=[current saturation setting]
get tint tint=[current tint setting]
get sharpness sharpness=[current sharpness setting]
These commands control the appearance of your VGA source. These settings are unavailable when
the projector is in Standby mode or when the VGA source is disconnected. See Value-based
command methods on page 70 for setting absolute and adjustment commands.
Command Command target range Response
set frequency [value] =-5 to =5 frequency=[value]
set tracking [value] =0 to =31 tracking=[value]
set saturation [value] =0 to =100 saturation=[value]
set tint [value] =0 to =100 tint=[value]
set sharpness [value] =0 to =31 sharpness=[value]
Additional Composite video source controls
Your Composite video source supports all the general source controls described on the previous page
as well as the commands listed in this section. These settings are unavailable when the projector is in
Standby mode or when the Composite video source is disconnected.
N N O T E
Some of these commands are invalid with HDMI input and VGA video sources, and will return the
response “invalidcmd=[command]”.
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These commands inform you of the current Composite video source settings.
Command Response
get saturation saturation=[current saturation setting]
get tint tint=[current tint setting]
get sharpness sharpness=[current sharpness setting]
These commands control the appearance of your Composite video source. See Value-based
command methods on page 70 for setting absolute and adjustment commands.
Command Command target range Response
set saturation [value] =0 to =100 saturation=[value]
set tint [value] =0 to =100 tint=[value]
set sharpness [value] =0 to =31 sharpness=[value]
Audio controls
These commands control your projector’s internal audio amplifier, which affects sound passed
through the projector to your external audio system (not included). Audio output controls aren’t defined
by the video source. These settings are unavailable when the projector is in Standby mode.
These commands inform you of the current audio output settings.
Command Response
get volume volume=[current volume setting]
get mute mute=[current mute setting]
get volumecontrol volumecontrol=[current volume control setting]
These commands control your projector’s audio amplifier settings. See Value-based command
methods on page 70 for setting absolute and adjustment commands.
Command Command target range Response
set volume [value] =-20 to =20 volume=[value]
set mute [target] =on
=off
mute=[target]
set volumecontrol [target] =on
=off
volumecontrol=[target]
Network controls
These commands control your projector’s network status and settings. These settings are located in
the OSD, and are available even when the projector is in Standby mode. You must locally set the
network and VGA out commands to on for the network abilities to work.
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These commands inform you of the current network settings.
Command Response
get netstatus netstatus=connected
netstatus=disconnected
netstatus=disabled
get dhcp dhcp=[current DHCP status]
get ipaddr ipaddr=[current IP address]
get subnetmask subnetmask=[current subnet mask number]
get gateway gateway=[current network gateway]
get primarydns primarydns=[current primary domain server]
get macaddr macaddr=[current MAC address]
These commands control your network settings.
Command Command target range Response
set dhcp [target] =on
=off
dhcp=[current]
set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current]
set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current]
set gateway [target] =0.0.0.0 to =255.255.255.255 gateway=[current]
set primarydns [target] =0.0.0.0 to =255.255.255.255 primarydns=[current]
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System controls
These commands enable you to switch system settings and access system information.
These commands inform you of the current system settings. These commands are unavailable when
the projector is in Standby mode.
Command Response
get autosignal autosignal=[current auto signal detection setting]
get lampreminder lampreminder=[current lamp reminder setting]
get highbrightness highbrightness=[current lamp brightness setting]
get autopoweroff autopoweroff=[current auto power off setting]
get zoom zoom=[current zoom setting]
get projectorid projectorid=[current projector ID number]
get hposition hposition=[current horizontal position offset setting]
get vposition vposition=[current vertical position offset setting]
get aspectratio aspectratio=[current projector aspect ratio]
get projectionmode projectionmode=[current projection mode]
get startupscreen startupscreen=[current startup screen setting]
get resolution resolution=[current input resolution]
get language language=[current language setting]
get groupname groupname=[current projector group name]
get projectorname projectorname=[current projector name]
get locationinfo locationinfo=[current projector location]
get contactinfo contactinfo=[current support contact information]
get modelnum modelnum=[current model number]
get videomute videomute=[current video mute setting]
get serialnum serialnum=[serial number]
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These commands inform you of the current system settings. These commands are available even
when the projector is in Standby mode.
Command Response
get lamphrs lamphrs=[current lamp hours of operation]
get syshrs syshrs=[current projector hours of operation]
get fwverddp fwverddp=[current projector firmware version]
get fwvernet fwvernet=[current network firmware version]
get fwvermpu fwvermpu=[current processor firmware version]
get fwverecp fwverecp=[current ECP firmware version]
get vgaoutnetenable vgaoutnetenable=[current]
get signaldetected signaldetected=[true or false]
get usb1source usb1source=[Video source associated with the USB 1 connector on
the ECP]
get usb2source usb2source=[Video source associated with the USB 2 connector on
the ECP]
T T I P
The get usb1source and get usb2source commands are only applicable to SMARTUX60
projectors running DLP firmware version 1.0.0.4 or later.
These commands control the current system settings. These commands are unavailable when the
projector is in Standby mode. See Value-based command methods on page 70 for setting absolute
and adjustment commands.
Command Command target range Response
set autosignal [target] =on
=off
autosignal=[target]
set lampreminder [target] =on
=off
lampreminder=[target]
set highbrightness [target] =on
=off
highbrightness=[target]
set autopoweroff [value] =0 to =240 autopoweroff=[value]
set zoom [value] =0 to =30 zoom=[value]
set projectorid [value] =0 to =99 projectorid=[value]
set hposition [value] =0 to =100 hposition=[value]
set vposition [value] =-5 to =5 vposition=[value]
set aspectratio [target] =fill
=match
=16:9
aspectratio=[target]
A P P E N D I X B
Remotely managing your system through an RS-232 serial interface
78
Command Command target range Response
set projectionmode [target] =front
=ceiling
=rear
=rear ceiling
projectionmode=[target]
set startupscreen [target] =smart
=usercapture
=preview
startupscreen=[target]
set language [target] =Chinese (Simplified)
=Chinese (Traditional)
=Czech
=Danish
=Dutch
=English
=Finnish
=French
=German
=Greek
=Italian
=Japanese
=Korean
=Norwegian
=Polish
=Portuguese (Brazil)
=Portuguese (Portugal)
=Russian
=Spanish
=Swedish
language=[target]
set groupname [description] Enter a descriptor no more
than 12 characters long.
groupname=[description]
set projectorname [description] Enter a descriptor no more
than 12 characters long.
projectorname=[description]
set locationinfo [description] Enter a descriptor no more
than 16 characters long.
locationinfo=[description]
set contactinfo [description] Enter a descriptor no more
than 16 characters long.
contactinfo=[description]
set videomute [target] =on
=off
videomute=[target]
A P P E N D I X B
Remotely managing your system through an RS-232 serial interface
79
These commands control the current system settings. These commands are available when the
projector is in Standby mode and when it is on.
Command Command target range Response
set restoredefaults [none] restoredefaults=done
set lamphrs [target] =0 lamphrs=0
set vgaoutnetenable [target] =on
=off
vgaoutnetenable=[target]
set usb1source [target] =vga1
=vga2
=hdmi
=disabled
usb1source=[target]
set usb2source [target] =vga1
=vga2
=hdmi
=disabled
usb1source=[target]
T T I P
The set usb1source and set usb2source commands are only applicable to SMARTUX60
projectors running DLP firmware version 1.0.0.4 or later.
N N O T E
The Network and VGAOut setting’s features are off by default. Select on to activate these
features.
A P P E N D I X B
Remotely managing your system through an RS-232 serial interface
80
Appendix C: Remote control code definitions
IR signal format: NEC1
Key Repeat
format
Vendor code Key code
Byte 1 Byte 2 Byte 3 Byte 4
Input F1 8B CA 14 EB
Power ( ) F1 8B CA 12 ED
Menu F1 8B CA 1B E4
Up ( ) F1 8B CA 40 BF
Left ( ) F1 8B CA 42 BD
Enter ( ) F1 8B CA 13 EC
Right ( ) F1 8B CA 43 BC
Down ( ) F1 8B CA 41 BE
Hide F1 8B CA 15 EA
Volume up ( ) F1 8B CA 44 BB
Mode F1 8B CA 45 BA
Mute F1 8B CA 11 EE
Volume down ( ) F1 8B CA 46 B9
Appendix C
81
Appendix D: Hardware environmental
compliance
SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment
regulations (WEEE directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment
sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMARTTechnologies
products, we strongly encourage you to properly recycle the electronic product when it has reached
the end of its life. If you require further information, please contact your reseller or
SMARTTechnologies for information on which recycling agency to contact.
Restriction of Certain Hazardous Substances
(RoHS directive)
This product meets the requirements of the European Union’s Restriction of Certain Hazardous
Substances (RoHS) directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in various
geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used
batteries.
There are special regulations that must be met when shipping a product that has a lithium ion battery
packaged with the product or shipping a lithium ion battery. When returning a SMARTTechnologies
Appendix D
83
product which contains a lithium ion battery or returning a lithium ion battery, call
SMARTTechnologies RMA for information on the special shipping regulations.
l1.866.518.6791, Option 4 (U.S./Canada)
l1.403.228.5940 (all other countries)
Packaging
Many countries have regulations restricting the use of certain heavy metals in product packaging. The
packaging used by SMARTTechnologies to ship products complies with applicable packaging laws.
China’s Electronic Information Products
regulations
China regulates products that are classified as EIP (Electronic Information Products).
SMARTTechnologies products fall under this classification and meet the requirements for China’s
EIP regulations.
For more information, see smarttech.com/compliance.
A P P E N D I X D
Hardware environmental compliance
84
3
3.5 mm audio connectors 23
A
accessories
included 4
optional 6
aspect ratios 29-31, 62
audio
connections for 23
controlling volume of 25, 61, 75
muting 13, 75
resolving issues with 54
B
batteries 12, 83
Blu-ray 33
C
cameras 32
Chinese regulations 84
closed captioning 61, 73
composite video connections 31, 72, 74
connection diagrams
ECP 25
projector 22
contact person 64
D
DHCP 63, 76
display modes 61
DNS 64, 76
document cameras 32
drywall 8
dust vi
DVDs 33
E
e-mail alerts 65
ECP
about 4
lights and status of 55
using 24
EIP regulations 84
electrostatic discharge vi
emissions vi
environmental requirements vi
eraser 5
European Union regulations 83
F
fans 49, 62
flickering 52
focus 21
G
GoWire cable SeeSMART GoWire cable
H
HD signal compatibility 31
HDMI connections 23, 72
head space clearance 8
Index
85
height 8
Help button 24
humidity vi
I
image
focusing 21
resolving issues with 51
input selection 25, 63, 72
installation
choosing a height 8
choosing a location 7
interactive whiteboard
about 2
indicators and controls of 47
maintaining 35
replacing an older model 8
using 24
IP address 63, 76
L
lamp module
cleaning 35
replacing 37
resolving issues with 50
languages 61
laptop computers
connecting 32
troubleshooting issues with 53
letterboxing 30-31
light sources 7
lithium ion batteries 83
location 7, 64
Low Power mode 24
M
MAC address 76
MAC support 30
mounting template 8
mute control 13, 75
N
native video formats 29
network communication 23, 55, 63, 75
O
options 6
original packaging 57
P
packaging 84
passwords 56, 65
pen tray
about 3
locking to the interactive whiteboard 9
pens 5
peripheral sources 32
pillarboxing 30-31
power 23, 25, 60, 69, 71
projector
about 3
adjusting settings for 14
cleaning 35
connection diagram for 22
displaying the name of 64
focusing the image of 21
installing 7
lights and status of 44
locating the serial number on 44
remotely managing 59, 67
replacing the lamp of 37
routing cables from 9
troubleshooting 48
using your remote control with 11
video format compatibility for 29
Q
quad VGA support 30
I N D E X
86
R
RCA connector pod 6
RCA jacks 23, 26
refresh rates 29-30
remote control
about 4
code definitions for 81
installing the battery 12
using the buttons 13
RJ45 connector 23
RoHS directive 83
room control 25, 59, 67
RS-232 serial interface 67
S
S-video connections 23, 31
SB8-CTRL room control adapter 25
SD signal compatibility 31
serial interface SeeRS-232 serial
interface
serial number 44
signal loss 51
SMART Board interactive
whiteboard
Seeinteractive
whiteboard
SMART GoWire cable 5, 27
SMART Meeting Pro software (on
SMART GoWire cable)
5, 27
SMART UX60 projector Seeprojector
SMTP 65
SNMP 66
sound Seeaudio
startup screen 62
subnet mask 63, 76
SVGA support 30
SXGA support 30
T
temperatures, operating and storage vi
transportation 57
trap destination address 64
troubleshooting 43
U
USB drives 25
USB receptacles 23, 25, 63
UX60 projector Seeprojector
UXGA support 30
V
VGA connections 23, 72, 74
VGA support 30
video
connections for 23
format compatibility for 29
volume control 25, 75
W
warnings iii
water and fluid resistance vi
web page management 59
WEEE directive 83
whiteboard Seeinteractive whiteboard
X
XGA support 30
Z
zoom 62
I N D E X
87
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smarttech.com/support
smarttech.com/contactsupport

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