3Com S21x PathBuilder Switch Installation Manual User To The Ebc06af1 D623 40cb B5be 9c1f10b6d550
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® 3Com Corporation PathBuilder™ S21x Switch Installation Manual Notice © 1998 3Com Corporation 5400 Bayfront Plaza Santa Clara, CA 95052-8145 (408) 326-5000 All rights reserved. Printed in U.S.A. Portions reprinted with the permission of Motorola, Inc. ® Restricted Rights Notification for U.S. Government Users The software (including firmware) addressed in this manual is provided to the U.S. Government under agreement which grants the government the minimum “restricted rights” in the software, as defined in the Federal Acquisition Regulation (FAR) or the Defense Federal Acquisition Regulation Supplement (DFARS), whichever is applicable. If the software is procured for use by the Department of Defense, the following legend applies: Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013. If the software is procured for use by any U.S. Government entity other than the Department of Defense, the following notice applies: Notice Notwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction, and disclosure are as set forth in FAR 52.227-19(C). Unpublished - rights reserved under the copyright laws of the United States. Notice (continued) Proprietary Material Information and software in this document are proprietary to 3Com (or its Suppliers) and without the express prior permission of an officer of 3Com, may not be copied, reproduced, disclosed to others, published, or used, in whole or in part, for any purpose other than that for which it is being made available. Use of software described in this document is subject to the terms and conditions of the 3Com Software License Agreement. This document is for information purposes only and is subject to change without notice. Part No. T0032, Rev. C First Printing October 1998 Manual is current for Release 5.2M. About This Manual Overview Introduction This manual covers features, hardware, installation, applications, and specifications for the PathBuilder S21x switch. Audience This manual is intended for users of the 3Com PathBuilder S21x switch. Software Revision This manual is current for Release 5.2M of the Operating Network Software (ONS). Special Notices The following notices emphasize certain information in the manual. Each serves a special purpose and is displayed in the format shown: Note Note is used to emphasize any significant information. Caution Caution provides you with information that, if not followed, can result in damage to software, hardware, or data. Mise en Garde Une mise en garde vous fournit des informations qui, si elles ne sont pas observées, peuvent se traduire par des dommages pour le logiciel, le matériel ou les données. Vorsicht Ein Vorsichtshinweis macht Sie darauf aufmerksam, daß Nichtbefolgung zu Software-, Hardware- oder Datenschäden führen kann. Warning Warning is the most serious notice, indicating that you can be physically hurt. Avertissement Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez subir des blessures corporelles. Warnung Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr. v About This Manual (continued) Trademarks The following are trademarks or registered trademarks of their respective companies or organizations. Product vi Company/Organization Crosstalk Digital Communications Associates, Inc. HyperTerminal Hilgreave, Inc. ProComm Datastorm Technologies, Inc. Windows Microsoft Corporation PathBuilder 3Com Corporation About This Manual (continued) How to Use This Manual Follow these steps to use this manual to install your PathBuilder S21x switch. 1 Familiarize yourself with the PathBuilder S21x switch See Chapter 1, About the PathBuilder S21x Switch 2 Install the PathBuilder S21x switch hardware See Chapter 2, Installing the PathBuilder S21x Switch Hardware 3 Power up the PathBuilder S21x switch and access the control terminal port See Chapter 3, Powering on the PathBuilder S21x Switch vii About This Manual (continued) Chapter Descriptions This table briefly describes each chapter of this manual. This section... viii Describes... Chapter 1, About the PathBuilder S21x Switch the PathBuilder S21x switch. Chapter 2, Installing the PathBuilder S21x Switch Hardware the shipment contents, hardware installation and cabling for the PathBuilder S21x switch. Chapter 3, Powering on the PathBuilder S21x Switch the power up sequence and diagnostics, and how to access the control terminal port. Appendix A, Specifications the physical and environmental specifications and power requirements for the PathBuilder S21x switch. Appendix B, PathBuilder S21x Switch Cabling identification of all cabling and connections for the PathBuilder S21x switch. Appendix C, Troubleshooting Your PathBuilder S21x Switch actions you can take to correct problems you may encounter with your PathBuilder S21x switch. Appendix D, Technical Support technical support. About This Manual (continued) Related Documentation Introduction This section describes related documentation and where to obtain documentation. Other Documentation All documentation is provided on the PathBuilder S200 Series User Guides CDROM and the 3Com WWW site: http://www.3com.com PathBuilder S200 The PathBuilder S200 Series User Guides CD-ROM contains all PathBuilder S200 Series User Guides series switch documentation available at the time of release. The PathBuilder S200 CD-ROM Series User Guides CD-ROM is shipped with each PathBuilder S200 series switch product. WWW Check the 3Com WWW site for the latest documentation: http://www.3com.com ix Contents How to Use This Manual .............................................................................. Related Documentation ................................................................................ vii ix Chapter 1. About the PathBuilder S21x Switch Features ......................................................................................................... Daughtercard Functionality ...................................................................... Software Functionality ............................................................................. Target Application Environments ................................................................. 1-2 1-3 1-5 1-6 Chapter 2. Installing the PathBuilder S21x Switch Hardware Checking Your Shipment Contents .............................................................. Choosing a Site ............................................................................................. Cabling the PathBuilder S21x Switch .......................................................... Cables ....................................................................................................... Front Panel Dip Switches ............................................................................. Installing Optional Daughtercards ................................................................ Installing or Removing the Lithium Battery ................................................. 2-2 2-3 2-5 2-7 2-10 2-11 2-12 Chapter 3. Powering on the PathBuilder S21x Switch Powering On The PathBuilder S21x Switch ................................................ Powerup Diagnostics .................................................................................... Accessing the Control Terminal Port ............................................................ 3-2 3-3 3-5 Appendix A.Specifications Appendix B.PathBuilder S21x Switch Cabling CTP Access Cable ........................................................................................ Voice Relay Cable ........................................................................................ Dual FXS Voice Relay Cable ....................................................................... 10BaseT Crossover Cable ............................................................................ RemoteVu Video Cables ............................................................................... DSU Daughtercard Cable ............................................................................. V.35/V.36 Cable ............................................................................................ V.11 Cable .................................................................................................... V.24 Cable .................................................................................................... B-2 B-3 B-4 B-5 B-6 B-7 B-8 B-10 B-12 Appendix C.Troubleshooting Your PathBuilder S21x Switch While Setting Up Your Configuration .......................................................... C-2 i Contents (continued) Appendix D.Technical Support ii Chapter 1 About the PathBuilder S21x Switch Overview Introduction The 3Com PathBuilder S21x switch is a compact network access device for connecting LAN and serial devices to public and private networks services such as frame relay and X.25. The PathBuilder S21x switch is a desktop-size standalone device supporting up to two optional daughtercards, as shown in Figure 1-1. Using the optional daughtercards, the PathBuilder S21x switch offers a flexible and cost effective solution for transporting data, voice, and video across a network. ® Figure 1-1. The PathBuilder S21x Switch About the PathBuilder S21x Switch 1-1 Features Features Standard Features The base PathBuilder S21x switch provides the following: • External power supply • Control Terminal Port (CTP) for local and remote configuration and management • Ethernet interface (10BaseT) • One Serial DIM Port • Two daughtercard slots • 2 MB FLASH and 4 MB DRAM CTP Port Port 4 can be used as a Control Terminal Port (CTP) for configuration, reporting, and troubleshooting the PathBuilder S21x switch. To set Port 4 as CTP, put the front panel dip switch 4 into the UP position. To access the CTP you must also configure your terminal or terminal emulation software, to VT100, 9600 bps, 8 bit, no parity, 1 stop bit. Dual Daughtercard The PathBuilder S21x switch comes with two slots to support optional Slots daughtercards. This permits easy future expansion of the product. Operating Software Operating software is compressed in FLASH memory and loaded into DRAM for operation. The PathBuilder S21x switch supports these Applications Ware packages: • IP Applications Ware Package • IP & IPX Applications Ware Package • SNA Applications Ware Package • Serial Protocol Applications Ware Package • Multiservice Applications Ware Package • Multimedia Applications Ware Package See the Software Release Notes accompanying your PathBuilder S200 series switch unit for more information on the software available for the PathBuilder S21x switch. 1-2 About the PathBuilder S21x Switch Features Daughtercard Functionality Introduction The PathBuilder S21x switch is available with the optional components listed below factory-installed or as separate add-in daughtercards. • Voice Relay Daughtercard • Dual FXS Voice Relay Daughtercard • RemoteVu Daughtercard • DSU Daughtercard • DIM Daughtercard • DRAM SIMMs Refer to the PathBuilder S200 Series Switch Daughtercard Installation Manual (T0020) for information on the installation of optional daughtercards. Voice Relay Daughtercard The PathBuilder S21x switch supports the Voice Relay Daughtercard. This daughtercard supports one voice channel, using either an analog FXS or FXO interface. Both interfaces use RJ11 connectors. Dual FXS Voice Relay Daughtercard The Dual FXS Voice Relay Daughtercard provides two FXS interface ports and support one voice channel each. The FXS port uses RJ45 connectors. RemoteVu Daughtercard The PathBuilder S21x switch supports video over Frame Relay using the RemoteVu daughtercard. The RemoteVu Daughtercard provides two BNC connector, video ports accepting NTSC, PAL or SECAM video signal standards and an RJ-45, RS232/ 485 camera control port used for Pan/Tilt/Zoom (PTZ) camera control. DSU Daughtercard The DSU daughtercard functionality suits an extended range of 56 kbps point-to- point DDS1 interfaces that conforms to AT&T 62310 or ANSI T1E1.4/91-006. The DSU is FCC Part 68 registered. Diagnostic loopbacks from the telephone company are supported; local diagnostics are activated from the CTP. About the PathBuilder S21x Switch 1-3 Features DIM Site Daughtercard The DIM Site daughtercard provides optional V.24, V.35, V.36, or V.11 electrical interfaces through a DB25 physical connector. DSU DIM The PathBuilder S21x switch supports the DSU DIM. 1-4 About the PathBuilder S21x Switch Features Software Functionality Introduction Depending on the operating software AppsWare package and optional daughtercard installed the PathBuilder S21x switch can support the following functionality and services. Frame Relay & X.25 The PathBuilder S21x switch provides serial devices with economical Ethernet LAN Service access into public or private Frame Relay WAN. Where frame relay services are not yet available, the PathBuilder S21x switch can provide network access over X.25 services. When frame relay services becomes available, the PathBuilder S21x switch can be easily configured and integrated to support frame relay. This fast migration reduced network downtime and protects hardware investments. RFC 877 and 1356 The PathBuilder S21x switch supports encapsulation of IP datagrams and other network layer protocols over X.25 as specified in RFC 877 and RFC 1356. This allows for interoperability with Front End Processors (FEPs) that support X.25 and IP traffic as well as router vendors supporting RFC 877/1356. RFC 1490 The PathBuilder S21x switch supports encapsulation of multiple protocols over frame relay as specified by RFC 1490. Multiprotocol Support Support includes SDLC, Bisync, X.25, Async, IP/IPX, PPP, MLPPP, and Routing and Bridging, as well as many other serial protocols. Refer to the Software Release Notice which accompanied your unit for a complete listing of protocols supported by the PathBuilder S21x switch. About the PathBuilder S21x Switch 1-5 Target Application Environments Target Application Environments Introduction This section describes example applications for the PathBuilder S21x switch. LAN and Legacy Protocol over Frame Relay The PathBuilder S21x switch supports multiprotocol encapsulation of IP traffic and legacy serial protocols over frame relay as specified by RFC 1490. As shown in Figure 1-2, a SNA cluster controller connects to a serial port on the PathBuilder S21x switch and the Ethernet LAN connects to the 10BaseT Ethernet port. The PathBuilder S200 series switch is fully interoperable with third party routers via RFC 1490. Ethernet Ethernet PB S200 Frame Relay Third Party Router Third Party Router Cluster Controller HOST FEP Terminals Figure 1-2. LAN and Legacy Protocol over Frame Relay Video and Legacy Protocols over Frame Relay Banking Application As shown in Figure 1-3, the PathBuilder S21x switch can support encapsulation of video and legacy protocol over frame relay. This use of PathBuilder S21x switch suits banking applications such as Automated Bank Machines (ABMs). With Dial on Demand software feature enabled, the PathBuilder S21x switch initiates a connection only when there is data transfer, i.e. only for the duration of a bank transaction. The RemoteVu Daughtercard can capture video and send video streams to the central bank’s security system. Automated Teller Machine Central Bank PCs Running Host Video Workstation Application Bank ATM Equipped with RemoteVu Daughtercard S200 Frame Relay HOST Video Camera FEP Figure 1-3. LAN and Legacy Protocol over Frame Relay 1-6 About the PathBuilder S21x Switch Target Application Environments Branch Office to The PathBuilder S21x switch offers an ideal solution for branch office to central Central Office over office connectivity over a private or public frame relay network as shown in Frame Relay Figure 1-4. Security Monitoring at Branch Office Central Office Equipped with RemoteVu Daughtercard PCs Running Host Video Workstation Application PB S200 Video Camera Branch Office Ethernet Ethernet Equipped with DSU DIM, Voice Relay, and ISDN Daughtercards PB S200 Frame Relay ISDN PBX PBX Figure 1-4. PathBuilder S21x switch supporting Voice and Video over Frame Relay Application Type Daughtercard Used Application Description Branch access to Central Office DSU DIM and Voice Relay Daughtercards The PathBuilder S21x switch supports voice, video and data traffic between the branch and central office over private or public frame relay network. The Voice Relay Daughtercard supports telephones, PBX, and faxes. Connect a telephone or PABX to one FXS port on the Voice Relay Daughtercard and all branch telephones have access to the central office PBX. This eliminates long distance telephone charges between the branch and central office. Security Monitoring at Branch Office RemoteVu and DSU Daughtercards The PathBuilder S21x switch equipped with a RemoteVu Daughtercard provides security surveillance and remote monitoring of the branch office location from the central office. The RemoteVu Daughtercard packetizes video stream in IP and sends the data over the frame relay. Security personnel at the central office can control the branch office video camera from a PC running the Host Video Workstation application. About the PathBuilder S21x Switch 1-7 Target Application Environments 1-8 About the PathBuilder S21x Switch Chapter 2 Installing the PathBuilder S21x Switch Hardware Overview Introduction This chapter covers the installation of PathBuilder S21x switch hardware. Follow These Steps This table lists the steps you need to perform and shows you where to look for information on installing the PathBuilder S21x switch: Warning Step To Perform This Action See This Procedure 1 Check the contents of the shipping package to make sure everything is included. “Checking Your Shipment Contents” section on page 2-2. 2 Choose a site for the PathBuilder S21x switch. “Choosing a Site” section on page 2-3. 3 Connect cables for the PathBuilder S21x switch. “Cabling the PathBuilder S21x Switch” section on page 2-5. 4 Set the front panel dip switches if required. “Front Panel Dip Switches” section on page 2-10 5 Installing Optional Daughtercard. “Installing Optional Daughtercards” section on page 2-11 6 Installing or Removing the Lith- “Installing or Removing the Lithium ium Battery Battery” section on page 2-12 The following special notices apply to all equipment handling procedures in this manual. Warning Ports capable of connecting to ports on other apparatus are defined as Safety Extra Low Voltage (SELV). To conform with EN60950, ensure that these ports are only connected to ports of the same type on other apparatus. Avertissement Les ports qui sont susceptibles d’être connectés à des équipements sont désignés comme TBTS. Pour garantir la conformité à la norme EN 60950, n’interconnecte ces ports qu’avec des ports du même type sur des autres matériels. Warnung Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als SELV beschrieben. Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werden. Installing the PathBuilder S21x Switch Hardware 2-1 Checking Your Shipment Contents Checking Your Shipment Contents List of Contents Before you install the PathBuilder S21x switch hardware, make sure your shipment contents are complete. Inside your shipping carton, you should find the contents shown in Figure 2-1. ® ® DIM Extraction Tool PathBuilder S21x Installation Manual Pathbuilder S21x switch PathBuilder S200 Series User Guides CD-ROM External Power Supply and Cable RJ45 to DB25 CTP Cable Software Release Notice Figure 2-1. PathBuilder S21x Switch Shipment Contents In Case of Damage If the equipment is damaged, contact the shipper. If you have additional concerns or Missing Parts about damaged or missing parts, contact your nearest 3Com representative. 2-2 Installing the PathBuilder S21x Switch Hardware Choosing a Site Choosing a Site Introduction This section describes how to choose a site for the PathBuilder S21x switch. Choosing a Site Choose a site within an appropriate distance of a power source. The selected site should be free of accumulated dust and environmental extremes. Caution All PathBuilder S200 series switch products should be used in environments designed for computers and electronic equipment. In areas susceptible to lightning, take precautions to prevent damage to electronic equipment. Contact your telephone company or an electronic accessories vendor for information on lightning protection equipment. If you experience problems caused by surges from lightning, install appropriately rated surge suppressors on power and data lines connected to your PathBuilder S200 series switch. Mise en Garde Tous les produits PathBuilder S200 series switch doivent être utilisés dans des environnements conçus pour les ordinateurs et équipements électroniques. Dans les zones sujettes à la foudre, prenez soin de protéger l’équipement électronique contre tout dommage. Contactez votre compagnie de téléphone ou un vendeur d’accessoires électroniques pour de plus amples informations sur les équipements de protection contre la foudre. Si vous avez des problèmes engendrés par des surtensions dues à la foudre, installez des protections contre les surintensités appropriées sur les lignes d’alimentation et de données connectées à votre produit PathBuilder S200 series switch. Vorsicht Alle PathBuilder S200 Series Switch-Produkte sollten in für Computer und elektronische Geräte geeigneten Umgebungen verwendet werden. In durch Blitzschlag gefährdeten Gebieten sollten Vorsichtsmaßnahmen zum Schutz von elektronischen Geräten ergriffen werden. Informationen über Schutzeinrichtungen gegen Blitzschlaggefahr erhalten Sie von Ihrer Telefongesellschaft oder vom Einzelhandel für Elektrozubehör. Wenn Sie durch Blitzeinwirkung verursachte Spannungsstörungen feststellen, installieren Sie einen ausreichend abgesicherten Spannungsableiter an den Strom- und Datenleitungen, die mit dem PathBuilder S200 Series Switch-Produkt verbunden sind. Power Source Depending on your application and the country in which the PathBuilder S21x switch will operate, a power source must be a grounded 100 to 240 VAC outlet. Cable Clearance/ Air Circulation Allow at least 12 inches (30.5 cm) in back of the unit for interfacing cable clearance and air circulation, as shown in Figure 2-2. Installing the PathBuilder S21x Switch Hardware 2-3 Choosing a Site Caution To avoid overheating the unit’s circuitry, you should never place anything on top of the unit, within 1 inch (2.5 cm) of the ventilation slots on the front panel, or within 12 inches (30.5 cm) of the back of the unit. Mise en Garde Afin d’éviter toute surchauffe des circuits de l’unité, ne placez aucun objet sur l’unité à moins de 2,5 cm (1 pouce) des conduits de ventilation du panneau avant et à moins de 30,5 cm (12 pouces) de l’arrière de l’unité. Vorsicht Zur Vermeidung einer Überhitzung der Geräteschaltkreise sollten Sie keine Gegenstände auf dem Gerät plazieren. Zu den Entlüftungsöffnungen der Vorderabdeckung sollte ein Abstand von 2,5 cm und zur Rückseite des Gerätes von 30,5 cm eingehalten werden. Minimum 12 inches (30.5 cm) Do Not Place Anything on Top of Unit Figure 2-2. Proper Cable and Air Clearance 2-4 Installing the PathBuilder S21x Switch Hardware Cabling the PathBuilder S21x Switch Cabling the PathBuilder S21x Switch Introduction After unpacking the PathBuilder S21x switch, you can connect the cables to complete the hardware installation. PathBuilder S21x Switch Rear Panel Figure 2-3 illustrates the rear panel of the PathBuilder S21x switch, optional daughtercards, and the locations of cables that must be connected. Caution Connectors showing this symbol must not be connected to Published Switched Telephone Networks (PSTN). Mise en Garde Les connecteurs marqués de ce symbole ne doivent pas être connectés au réseau téléphonique commuté public (RTCP). Vorsicht Stecker mit diesem Symbol dürfen nicht an das öffentliche Telefonnetz (PSTN) angeschlossen werden. Installing the PathBuilder S21x Switch Hardware 2-5 Cabling the PathBuilder S21x Switch FXS LOC FXS FXS REM LOC FXO REM Dual FXS Daughtercard DIM Site Daughtercard Voice Relay Daughtercard Two RJ11 connectors for FXS Ports DB25 connector for V.24, V.35, V.36, V.11, and DSU DIM RJ11 connector for FXS and FXO Ports RemoteVu Daughtercard DSU Daughtercard 2 BNC and 1 RJ45 connector RJ48S connector for DSU PORT 2 PORT 1 PORT 1 PORT 2 POWER PORT 3 CTP 10B-T 10BaseT Ethernet Cable Power Supply CTP Cable to an ASYNC terminal. DB25 connector for V.24, V.35, V.36, V.11, and DSU DIM Figure 2-3. PathBuilder S21x Switch Rear Panel and Cable Connections 2-6 Installing the PathBuilder S21x Switch Hardware Cabling the PathBuilder S21x Switch Cables Introduction This section describes cables required to connect to the PathBuilder S21x switch. Port The table below lists the port characteristics, connector and cable requirements. Characteristics and Cable Requirements Port 1 Connector DB25 Interface Cable Required Speed DCE/DTE DIM Site Daugh- DB25-to-DB25 Cable tercard V.11, V.24, V.35, V.36 V.11, V.35 and V.36 - Selectable Max. sync speed 2 mpbs V.24 - Max. sync speed 80 kpbs, Max async speed 115.2 kbps DIM Site Daugh- DSU/EIM Cable Assembly and tercard Lease Line Telco DSU DIM Cable shipped with Integral DSU only DSU - 56 kbps DTE DSU RJ48S DSU Daughtercard DSU Telco Cable shipped with DSU Daughtercard DSU -56 kbps DTE DSU RJ11 Voice Relay Daughtercard RJ11-to-RJ11 Cable N/A N/A RJ45 S/T Daughtercard RJ45-to-RJ45 Cable Either 56 or 64 kbps for each B Channel and 9.6 kbps for the D Channel N/A BNC video connector RemoteVu Daughtercard BNC-to-BNC Cable RJ45 connector RemoteVu Daughtercard RJ45-to-RJ45 Cable RJ45 Dual FXS Daughtercard RJ45-to-RJ45 Cable Installing the PathBuilder S21x Switch Hardware 2-7 Cabling the PathBuilder S21x Switch Port 2 3 4 2-8 Connector DB25 Interface Cable Required DIM Site Daugh- DB25-to-DB25 Cable tercard V.11, V.24, V.35, V.36 Speed V.11, V.35 and V.36 Max. sync speed 2 mpbs V.24 - Max. sync speed 80 kpbs, Max async speed 115.2 kbps DCE/DTE Selectable DIM Site Daugh- DSU/EIM Cable DSU - 56 kbps Assembly and tercard Lease Line Telco DSU DIM Cable shipped with Integral DSU only DTE DSU RJ48S DSU Daughtercard DSU Telco Cable shipped with DSU Daughtercard DSU -56 kbps DTE DSU RJ11 Voice Relay Daughtercard RJ11-to-RJ11 Cable N/A N/A BNC video connectors RemoteVu Daughtercard BNC-to-BNC Cable RJ45 connector RemoteVu Daughtercard RJ45-to-RJ45 Cable RJ45 Dual FXS Daughtercard RJ45-to-RJ45 Cable DB25 V.11, V.24, V.35, V.36 DIM DB25-to-DB25 Cable V.11, V.35 and V.36 Max. sync speed 2 mpbs V.24 - Max. sync speed 80 kpbs, Max async speed 115.2 kbps Selectable Integral DSU DIM DSU/EIM Cable DSU - 56 kbps Assembly and Lease Line Telco Cable shipped with Integral DSU only CTP Port Max. async speed RJ45-to-DB25 CTP Cable shipped 115.2 kbps with PathBuilder S200 series switch unit RJ45 DCE Installing the PathBuilder S21x Switch Hardware Cabling the PathBuilder S21x Switch Port LAN Connector RJ45 Interface Cable Required 10BaseT Speed DCE/DTE 10BaseT Cross10Mbps over cable or standard UTP cable (RJ45-to-RJ45) Cable and For more information on cable and connector pinouts, refer to Appendix B, Connector Pinouts PathBuilder S21x Switch Cabling or to the Daughtercard Installation Guide for information on the optional daughtercards. Control Terminal Port Cable Use an RJ45 (male) to DB25 (female) cable that comes with the PathBuilder S21x switch to connect to the Control Terminal Port (CTP). The PathBuilder S21x switch defaults this port to 9.6 kbps, 8 bits, no parity, 1 stop bit. Note If you plan to use a personal computer to configure the PathBuilder S21x switch, you may need to purchase a DB25 (male) to DB9 (female) adapter for the serial port of your personal computer. The serial ports on most personal computers require DB9 connectors. 10BaseT Ethernet Cable Follow these guidelines for 10BaseT cable connections: • If you are connecting to a 10BaseT Hub, use a standard UTP cable (RJ45 to RJ45). • If you are connecting directly to a personal computer or Workstation LAN card, use the 10BaseT crossover cable shipped with your PathBuilder S21x switch. Interface Connector U interface (North America) RJ11 S/T interface (Europe) RJ45 Installing the PathBuilder S21x Switch Hardware 2-9 Front Panel Dip Switches Front Panel Dip Switches Introduction This section describes the front panel dip switches on the PathBuilder S21x switch. Front Panel Switches Figure 2-4 illustrates the switches found behind the front panel of the PathBuilder S21x switch. Control Port Switch Defaults Port 3 to 9600 bps 8N1. Default Node To reset all configurable parameters, put switch in up position and Power Cycle (or Reset), then put switch in down position and Power Cycle (or Restart) again. PORT LAN POWER STATUS TEST WATCHDOG 4 3 2 TM 1 Port 3 3 DATA OUT CTP-- PORT 4 DIAG. DFLT NODE RESET DATA IN RI MB 1 2 3 4 5 6 Figure 2-4. PathBuilder S21x Switch Front Panel Switches Front Panel DIP Switch Setting The six DIP switches on the front panel are defined as follows: Switch Posn. 2-10 Switch Name Down Up 1 RI/TM Pin 22 - Ring Indicator DCE Test Mode Input 2 MB/TM Pin 22 - Make Busy DTE Test Mode Input 3 N/A N/A N/A 4 CTP-Port 4 Normal operation Configure Port 4 as PAD port 5 DIAG Normal operation Execute diagnostics 6 DFLT-NODE Normal operation Reset CMEM configuration Installing the PathBuilder S21x Switch Hardware Installing Optional Daughtercards Installing Optional Daughtercards Optional Daughtercards The PathBuilder S21x switch supports the following optional daughtercards: • Voice Relay Daughtercard • Dual FXS Voice Relay Daughtercard • RemoteVu Daughtercard • DSU Daughtercard • DIM Site Daughtercard • Motherboard DIM Option • DRAM SIMM Option These daughtercards can be installed either in the factory or on-site. Refer to the PathBuilder S200 Series Daughtercard Installation Guide (Part Number T0020) for complete daughtercard installation instructions. Caution On-site installation of these optional daughtercards should be undertaken by trained service technicians. Mise en Garde L’installation de ces cartes fille optionnelles doit être effectuée par des techniciens expérimentés. Vorsicht Die Installation vor Ort dieser optionalen Zusatzkarten sollte von geschulten Kundendiensttechnikern durchgeführt werden. Installing the PathBuilder S21x Switch Hardware 2-11 Installing or Removing the Lithium Battery Installing or Removing the Lithium Battery Introduction This section explains how to replace the real time battery. The PathBuilder S21x switch uses a lithium battery on the motherboard to maintain the node’s real-time clock. The battery is not used to store the configuration memory. You need to install a battery under the following conditions: • before the battery runs down Warning Only qualified service personnel should perform the procedure described in this section. If the battery is installed incorrectly, it could explode after the PathBuilder S200 series switch product is powered up, damaging the unit. Avertissement Seules des personnes qualifiées peuvent mettre en pratique les procédures décrites dans cette section. Si la batterie n’est pas correctement installée, elle risque d’exploser après la mise en marche du produit PathBuilder S200 series switch et d’endommager l’unité. Warnung Die in diesem Abschnitt aufgeführten Vorgänge sollten ausschließlich von qualifiziertem Servicepersonal durchgeführt werden. Wenn die Batterie unsachgemäß installiert wird, kann sie nach dem Einschalten des PathBuilder S200 Series Switch-Produkts explodieren und das Gerät beschädigen. Note After installing the battery, set the PathBuilder S21x switch’s date and time. This is done via the CTP in the Update System Parameter menu. Battery Type Replace the lithium battery with lithium coin cell type CR2032 only. These can be obtained where watch batteries are sold. Battery Disposal Dispose of the battery in compliance with applicable local regulations. Routine Battery Replacement The lithium battery should be replaced every two years. Follow the instructions in Figure 2-6 to replace the battery. 2-12 Installing the PathBuilder S21x Switch Hardware Installing or Removing the Lithium Battery Removing the Top Cover Refer to Figure 2-5 when removing the top cover and front panel and follow these steps: Step Action 1 Open front panel door by using a downward motion to pull it toward you and off. 2 Insert a flat-head screwdriver in the slot above each of the six snap hinges on the sides of the unit and push downward. The hinges snap out toward you. 3 Repeat Steps 1 and 2 for the remaining hinges. 4 Lift off the top cover. 1 Open and remove front 4 Repeat for all six hinges panel by unsnapping the panel from its tabs. 3 Release hinges on each side. ® 2 Insert a flat-head screwdriver in the slot above each of the six snap hinges on the sides of the unit and push downward. The hinges snap out toward you. Figure 2-5. Removing Top Cover and Front Panel on PathBuilder S21x Switch Installing the PathBuilder S21x Switch Hardware 2-13 Installing or Removing the Lithium Battery Removing/ Installing the Battery Figure 2-6 shows how to install and replace the battery. To remove the battery: Using your fingers, push the retaining tabs aside and pry the battery out of the holder. To install the battery: Place the battery in the holder, with the positive (+) side up, and press down until the retaining tabs click into place. Battery Retaining Tabs Battery Holder Figure 2-6. Replacing the Battery 2-14 Installing the PathBuilder S21x Switch Hardware Chapter 3 Powering on the PathBuilder S21x Switch Overview Introduction This chapter describes • powering up the PathBuilder S21x switch • interpreting LED display for power up diagnostics • accessing the CTP Powering on the PathBuilder S21x Switch 3-1 Powering On The PathBuilder S21x Switch Powering On The PathBuilder S21x Switch Introduction This section describes the sequence of events when you power up the PathBuilder S21x switch. Powering On the PathBuilder S21x Switch The PathBuilder S21x switch does not have a power switch on the unit. Follow these steps to power on the PathBuilder S21x switch: Step Action 1 Plug the DC output cable of the power supply into the power socket on the PathBuilder S21x switch back panel. 2 Connect the power cord to the power supply outlet. Warning When powering down the unit, you should always unplug the power cord at the power supply outlet. Do not remove the power cord from the back of the unit. Avertissement Lors de l’arrêt de l’unité, débranchez toujours le cordon d’alimentation du bloc d’alimentation. Ne le débranchez pas de l’arrière de l’unité. Warnung Nach dem Abschalten des Gerätes sollten Sie immer den Netzstecker des Gerätes aus der Steckdose ziehen. Entfernen Sie nicht das Netzkabel von der Geräterückseite. Warning Hazardous voltage from the telecommunications network may be accessible on unearthed units. Disconnect all telecommunications cables before removing the main lead from the power supply. Avertissement Des tensions dangereuses provenant des réseaux de télécommunication peuvent être présentes sur des unités qui ne sont pas reliées à la terre. Déconnectez tous les câbles de télécommunication avant de retirer le câble de secteur du bloc d’alimentation. Warnung An nicht geerdeten Geräten können gefährliche Spannungen vom Telekommunikationsnetz anliegen. Trennen Sie alle Kabelverbindungen zum Telekommunikationsnetz, bevor Sie das Hauptnetzkabel aus der Steckdose ziehen. 3-2 Powering on the PathBuilder S21x Switch Powerup Diagnostics Powerup Diagnostics Introduction This section describes diagnostics that run automatically when you power up the PathBuilder S21x switch. Front Cover LEDs The three front cover LEDs on the PathBuilder S21x switch help you follow the progress of the unit’s powerup. Figure 3-7 shows the front cover. Test Watchdog Status ® TST PWR WD STS PathBuilder S200 Series Power Figure 3-7. Front Panel of the PathBuilder S21x Switch Detailed Front Panel LEDs Figure 3-8 illustrates the detailed front panel LEDs located behind the front cover. Power On - GREEN Power is on and all DC Voltages are within specifications. Status - GREEN On: Software Running Off: Software Not Running (Hardware Fault) Flashing (Slow):Software Download in Progress PORT LAN POWER STATUS TEST WATCHDOG 4 3 DATA OUT 2 Reset Resets (restarts) the unit. TM 1 RESET DATA IN Watchdog -GREEN On: Hardware or software failure. Press Reset or Power Cycle to clear LED. Off: Processor OK. Test - RED Indicates status of test results. On: Test Failed Off: Normal Condition Flashing:Test in Progress Port 3 3 CTP-- PORT 4 DIAG. DFLT NODE RI MB Data In - RED On: Data Entering Port = SPACE Off: Data Entering Port = MARK Data Out - GREEN On: Data Leaving Port = SPACE Off: Data Leaving Port = MARK Figure 3-8. Detailed Front Panel LEDs Powering on the PathBuilder S21x Switch 3-3 Powerup Diagnostics Power Up Sequence When the PathBuilder S21x switch power cord is plugged into the power supply outlet, you will see the following powerup sequence: Stage when... ...this indicates 1 POWER (GREEN) lights turns on. PathBuilder S200 series switch is receiving power. 2 TEST (GREEN) comes on and blinks five times Diagnostics executes for 30 seconds. 3 STATUS (GREEN) comes on Indicates software is being downloaded and blinks at slow rate. from FLASH. TEST/WATCHDOG (ORANGE) light also remain on. 4 STATUS (GREEN) light Software is initializing your system stays off for up to 10 seconds, configuration. then turns green. Hardware Failure If the TEST light turns on and remains on, one or more of the diagnostic tests have failed, indicating there is a hardware problem. Contact 3Com for possible repairs to your PathBuilder S21x switch. Diagnostic Failure If the TEST light does not blink at all, but the Status light is on, the diagnostic software image is corrupted. Perform a download of the software option bundle. Powerup Failure If the STATUS light blinks continuously, at a constant rate, the software bundle in Flash memory is corrupted. Perform a cold load of the software option bundle. See the Software Installation and Coldloading Manual (Part No. T0028) for more information. 3-4 Powering on the PathBuilder S21x Switch Accessing the Control Terminal Port Accessing the Control Terminal Port Introduction Once you have powered on the PathBuilder S21x switch, you can access the Control Terminal Port from the PC or terminal attached to the CTP port. Note This section does not provide all information about accessing the CTP. For more information on accessing and using the CTP refer to the Basic Configuration Manual (Part Number T0113). Procedure Follow these steps to access the PathBuilder S21x switch CTP Main menu: Note This procedure assumes that a PC or terminal is connected to the PathBuilder S21x switch using the CTP access cable. Step Action 1 Set your terminal, or terminal emulation software, to VT100, 9600 bps, 8 bit, no parity, 1 stop bit. 2 Typeuntil either an asterisk (*) or the OK prompt appears. 3 When you see OK, type atds0 . When you see the asterisk (*) type .ctp. The CTP banner will appear. If this banner does not appear, verify that these steps have been followed correctly. 4 Type at the password prompt, if no password has been set. CTP Access Via Remote Telnet Another way to connect to the CTP, after the node is configured and operational, is to access remotely via your established IP network by telneting into the node from an IP network-based personal computer or workstation. You can connect to the CTP by entering atds0 after the PathBuilder S21x switch outputs the OK prompt. CTP Access Via Remote X.25 or Frame Relay Network If the PathBuilder S21x switch is operating in an X.25 network, or if Frame Relay Annex-G is used to connect with other 3Com PathBuilder S200 series switches, you can access the PathBuilder S200 series switch CTP remotely by making a Switched Virtual Circuit (SVC) call to the node and specifying subaddress 98. Powering on the PathBuilder S21x Switch 3-5 Appendix A Specifications Specifications Introduction This section describes the physical and environmental specifications and power requirements for the PathBuilder S21x switch product. Hardware PathBuilder S21x switch products feature the following: • • • • • • • Software The PathBuilder S21x switch supports these software applications ware: • • • • • • Environmental 68360 processor 4 Mbytes DRAM (expandable to 8 or 12 Mbytes) 10Base T Ethernet Async Control Port 2.0 Mbytes of FLASH memory 2 optional daughtercard ports 1 configurable DIM port IP Applications Ware Package IP & IPX ApplicationsWare Package SNA Applications Ware Package Serial Protocol Applications Ware Package Multiservice Applications Ware Package Multimedia Applications Ware Package The following environmental conditions are required: • Operating temperature: 32° to 104°F maximum (0° to 40°C maximum) • Storage temperature: -22° to +158°F (-30° to +70°C) • Relative humidity: 5% to 95% (noncondensing) Electromagnetic Compatibility Specifications PathBuilder S21x switch products adhere to the following: • • • • FCC Part 15, Class B CISPR 22 and EN 55022, Class B AS 3548, Class B EN 50082-1 A-1 Power Requirements PathBuilder S21x switch typically has the following power requirements: Power Supply Description PathBuilder S21x switch products are powered by a switch mode power supply with 22.5 watts maximum output power. Safety PathBuilder S21x switch meets the following safety standards: • 100 to 240 VAC nominal at 47 to 63 Hz • 32 watts input power (64 VA) • maximum input current 0.7 amps • EN60950 • CSA 950 • UL Listed per UL 1950 Physical PathBuilder S21x switch has the following measurements: • • • • A-2 Height: 2.75 in. (6.7 cm) Length: 6.7 in. (17 cm) Width: 9.5 in. (24.5 cm) Weight: 2.2 lb (1.0 kg) Specifications Appendix B PathBuilder S21x Switch Cabling Overview Introduction This Appendix identifies the cables and pinout requirements for the PathBuilder S21x switch. The following cables are described in this appendix: • • • • • • • • CTP Access Cable Dual FXS Voice Relay Cable 10BaseT Crossover Cable RemoteVu Video Cables DSU Daughtercard Cable V.35/V.36 Cable V.11 Cable V.24 Cable Daughtercard Cable Information Cables for optional daughtercards are shipped with the daughtercards. If your PathBuilder S21x switch is shipped with pre-installed daughtercards you will receive the cables. For daughtercard installation and more cable information, please refer to the PathBuilder S200 Series Daughtercard Installation Guide (Part Number, T0020). Ordering Cables To order cables please contact a 3Com representative. In addition to the cables listed above the following cables can be ordered: • DB25 Male to M34 Female cable • DB25 Male to M34 Male cable PathBuilder S21x Switch Cabling B-1 CTP Access Cable CTP Access Cable CTP Cable Connector and Pinout Use the supplied RJ45/DB25 cable to connect to the CTP Port (Port 4) and perform CTP operations such as coldloading software images into a PathBuilder S21x switch. Port 4 is a DCE. This table identifies the pinout for this RJ-45 connector: RJ45 Pin 1 (not connected) Pin Connection on DB25F Adapter Request To Send (RTS) 4 2 DTE Ready (DTR) 20 3 Received Data (RXD) 3 Data Carrier Detect (DCD) 8 5 Signal Ground 7 6 Transmitted Data (TXD) 2 7 Data Set Ready (DSR) 6 Clear To Send (CTS) 5 4 (not connected) 8 (not connected) B-2 Signal PathBuilder S21x Switch Cabling Voice Relay Cable Voice Relay Cable Specification The voice relay cable shipped with the Voice Relay Daughtercard has the following specification: • Connectors: RJ11 to RJ11 Cable • Color: Gray Connector Pinout The RJ11 connectors for the FXO and FXS port have the following pinout: Pin No. FXS Name Function 1 N/A 2 N/A FXO Name N/A Aux B 3 Loop B Line B 4 Loop A Line A 5 N/A 6 N/A Function Aux A External Handset External Handset N/A Warning! The FXS Interface should only be connected to an analog telephone handset and/or fax machine. Warning! The FXO Interface should only be connected to an analog PBX line. Warning! The PathBuilder S200 series switch Voice Relay daughtercard has not been certified for use in a PSTN. PathBuilder S21x Switch Cabling B-3 Dual FXS Voice Relay Cable Dual FXS Voice Relay Cable Specification The voice relay cable shipped with the Dual FXS Voice Relay Daughtercard has the following specification: • Connectors: RJ45 to RJ45 Cable • Color: Gray Connector Pinout The RJ45 FXS port have the following pinout: Pin No. FXS Name Function 1 N/A 2 N/A 3 Loop B 4 Loop A 5 N/A 6 N/A Warning! The FXS Interface should only be connected to an analog telephone handset and/or fax machine. B-4 PathBuilder S21x Switch Cabling 10BaseT Crossover Cable 10BaseT Crossover Cable Specifications The 10BaseT cable shipped with the PathBuilder S21x switch has the following specifications: • • • • Connector Pinout Cable Type: Category 3 or better Connectors: RJ45 to RJ45 Color: Gray Part Number: 61798-01 Four of the pins are used, as shown below: Pin Pin 1 3 2 6 3 1 6 2 The connector pins are numbered indicated in the following diagram: L Pin 8 Pin 1 Figure B-1. RJ45 Pinout PathBuilder S21x Switch Cabling B-5 RemoteVu Video Cables RemoteVu Video Cables Introduction The RemoteVu Daughtercard requires the following cables: • RJ45-to-RJ45 Camera Interface Cable • BNC-to-BNC Cable RJ-45 Connector Camera Interface Connector Pinout This table describes the RJ-45 connector - camera interface connector: Pin B-6 Function 1 EIA-232 data input 2 EIA-232 data output 3 EIA-485/422 positive data output 4 EIA-485/422 negative data output 5 EIA-485/422 negative data input 6 EIA-485/422 positive data input 7 +12V (current available = 50 mA) 8 Ground PathBuilder S21x Switch Cabling DSU Daughtercard Cable DSU Daughtercard Cable DSU Daughtercard Cable Pinout The following table shows the pinouts for the RJ48S connector: Pin PathBuilder S21x Switch Cabling Signal Function 1 TX - TIP 2 TX - RING 3 RX - TIP 4 RX -RING B-7 V.35/V.36 Cable V.35/V.36 Cable V.35/V.36 DCE Cable Pinout The following table shows the DCE pinouts forV.35 and V.36 cables. Pin B-8 Function/Signal Name 1 SHIELD/FRAME GROUND 2 TRANSMITTED DATA A 3 RECEIVED DATA A 4 REQUEST TO SEND 5 CLEAR TO SEND 6 DATA SET READY 7 SIGNAL GROUND 8 DATA CARRIER DETECT 13 TRANSMIT CLOCK B 14 TRANSMITTED DATA B 15 TRANSMIT CLOCK A 16 RECEIVED DATA B 17 RECEIVE CLOCK A 18 RECEIVE CLOCK B 19 RECEIVE CLOCK B 20 DATA TERMINAL READY 21 TRANSMIT CLOCK B 22 EXTERNAL TRANSMIT CLOCK B 24 EXTERNAL TRANSMIT CLOCK A 25 (No Connection) PathBuilder S21x Switch Cabling V.35/V.36 Cable V.35/V.36 DTE Cable Pinout The following table shows the DTE pinouts forV.35 and V.36 cables. Pin PathBuilder S21x Switch Cabling Function/Signal Name 1 SHIELD/FRAME GROUND 2 TRANSMITTED DATA A 3 RECEIVED DATA A 4 REQUEST TO SEND 5 CLEAR TO SEND 6 DATA SET READY 7 SIGNAL GROUND 8 DATA CARRIER DETECT 13 TRANSMIT CLOCK B 14 TRANSMITTED DATA B 15 TRANSMIT CLOCK A 16 RECEIVED DATA B 17 RECEIVE CLOCK A 18 RECEIVE CLOCK B 19 RECEIVE CLOCK B 20 DATA TERMINAL READY 21 TRANSMIT CLOCK B 22 EXTERNAL TRANSMIT CLOCK B 24 EXTERNAL TRANSMIT CLOCK A 25 TEST MODE (V.36 ONLY). B-9 V.11 Cable V.11 Cable V.11 DCE Cable The following table shows the DCE pinouts for the V.11 cable. Pin V.11 1 Function/Signal Name SHIELD/FRAME GROUND 2 T (A) TRANSMITTED DATA A 3 R (A) RECEIVED DATA A 4 C (A) CONTROL A 6 I (B) INDICATION B 7 SIGNAL GROUND 8 I (A) INDICATION A 13 S (B) TRANSMIT CLOCK B 14 T (B) TRANSMITTED DATA B 15 S (A) TRANSMIT CLOCK A 16 R (B) RECEIVED DATA B 17 * RECEIVE CLOCK A 18 * RECEIVE CLOCK B 19 * RECEIVE CLOCK B 20 C (B) CONTROL B 21 S(B) TRANSMIT CLOCK B 22 X (B) EXTERNAL TRANSMIT CLOCK B 24 X (A) EXTERNAL TRANSMIT CLOCK A *These V.11 signals are not used in the X.21 standard. B-10 PathBuilder S21x Switch Cabling V.11 Cable V.11 DTE Cable The following table shows the DTE pinouts for the V.11 cable. Pin PathBuilder S21x Switch Cabling Function/Signal Name 1 SHIELD/FRAME GROUND 2 TRANSMITTED DATA A 3 RECEIVED DATA A 4 CONTROL A 6 INDICATION B 7 SIGNAL GROUND 8 INDICATION A 13 TRANSMIT CLOCK B 14 TRANSMITTED DATA B 15 TRANSMIT CLOCK A 16 RECEIVED DATA B 17 RECEIVE CLOCK A 18 RECEIVE CLOCK B 19 RECEIVE CLOCK B 20 CONTROL B 21 TRANSMIT CLOCK B 22 EXTERNAL TRANSMIT CLOCK B 24 EXTERNAL TRANSMIT CLOCK A B-11 V.24 Cable V.24 Cable V.24 DCE Cable The following table shows the DCE pinouts for the V.24 cable. These pins are assigned double functions in the V.24 cable: • Pin 15: Outputs TRANSMIT CLOCK if the port is configured for internal clocks. Otherwise it acts as a V.54 Loop 3 signal when connected to a modem. • Pin 22: Used as the Ring Indicator output if the port is configured to emulate a dial modem. For this to work properly, the RI/TM switch of the port must be set to RI. When the RI/TM switch is set to TM, this pin acts as an input, and the TM output from the attached modem (pin 25 on the modem) comes into the 6500 on this pin. Pin B-12 Function/Signal Name 1 Shield/Frame Ground 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7 Signal Ground 8 DCD 14 DATA RESTRAINT 15 TRANSMIT CLOCK or V.54 Loop 3 * 16 STANDBY INDICATOR 17 RECEIVE CLOCK 18 EXTERNAL RECEIVE CLOCK 20 DTR 21 V.54 Loop 2 22 RI/TM * 24 EXTERNAL TRANSMIT CLOCK 25 TEST MODE PathBuilder S21x Switch Cabling V.24 Cable V.24 DTE Cable The following table shows the DTE pinouts for the V.24 cable. Pin PathBuilder S21x Switch Cabling Function/Signal Name 1 Shield/Frame Ground 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7 Signal Ground 8 DCD 14 DATA RESTRAINT 15 TRANSMIT CLOCK 16 STANDBY INDICATOR 17 RECEIVE CLOCK 18 EXTERNAL RECEIVE CLOCK or V.54 Loop 3 * 20 DTR 21 V.54 Loop 2 22 (No Connection) 24 EXTERNAL TRANSMIT CLOCK 25 MAKE BUSY B-13 V.24 Cable B-14 PathBuilder S21x Switch Cabling Appendix C Troubleshooting Your PathBuilder S21x Switch In This Appendix Introduction This appendix describes some of the actions you can take to correct problems you may be having with your PathBuilder S21x switch. Troubleshooting Your PathBuilder S21x Switch C-1 While Setting Up Your Configuration While Setting Up Your Configuration Introduction This section describes the ways you can use to isolate problems that you may encounter while setting up a PathBuilder S21x switch to pass IP traffic over PPP links. For discussion purposes, the following network configuration (shown in Figure C-1) is assumed. Note The configuration of the local PathBuilder S21x switch and the number to call can be obtained by defaulting the node—selecting “Default Node” from the CTP’s Main menu. 10.10.10.0 Your Local Network 10.10.10.1 10.10.20.1 10.10.20.2 10.10.30.0 Local PB S200 (905) 555-6666 Remote Network PB S200 Remote Network (905) 555-1234 Figure C-1. Network Configuration Note The IP addresses used in this configuration example are for illustration purposes only. You must obtain registered IP addresses from your network administrator or your Internet Service provider, and configure them in your PathBuilder S21x switch before connecting to the Internet or Intranet. Checking the Physical Connection C-2 Use these procedures to check your PathBuilder S200 series switch connection and interface: Step Action 1 Ensure that the STS LED is ON to confirm that power is connected and that the unit is working. (Other LEDs may be ON or blink occasionally.) 2 If the STS LED flashes continuously for more than 30 seconds after the power is applied, the software image in the flash is corrupted and the node is waiting for software to be coldloaded. Refer to the Software Installation and Coldloading Manual for more infromation on coldloading software. 3 If you are connected to the control port using an async terminal, (9600 bps, 8 bits, no parity), type “AT ” and confirm that the PathBuilder S200 series switch outputs “OK.” Then log into the CTP. Troubleshooting Your PathBuilder S21x Switch While Setting Up Your Configuration Pinging the Local LAN Interface From the workstation or PC connected to the same local LAN segment that the PathBuilder S21x switch is connected to, ping the LAN interface of the PathBuilder S200 series switch (“ping 10.10.10.1”). The LAN LED should flash whenever a Ping packet is received. If the LAN LED does not flash, check the configuration of the PC and the LAN connection and do the following: Step Action 1 Check the IP address and IP address mask of your PC or workstation, making sure that they are set to valid address and mask appropriate for your local subnetwork. (In the above example, the IP address of the PC must be set between 10.10.10.2 and 10.10.10.254) and the address mask must be set to 255.255.255.0). 2 Check the statistics of the LAN port (port 5) of the local node, making sure that the “Carrier” says “Present”. If the “Carrier” field displays “Lost”, there is a problem with your LAN connection and you should do the following: • If you are using a BNC connection between your workstation/PC and the PathBuilder S21x switch, make sure that you put in the 50 Ω termination resistors at both ends of the line. • If you are connecting your LAN using the 10BaseT and a 10BaseT Hub, check the display at the Hub to ensure that the connection between PathBuilder S21x switch and the Hub is correct. (Most Hubs have LEDs that stay ON when the carrier is detected). • Change the RJ45 twisted pair cable between PathBuilder S200 series switch and your Hub as it may be damaged. A straightthrough 10BaseT cable is generally required between PathBuilder S21x switch and a 10BaseT Hub. If there is only a single PC or workstation connecting to the PathBuilder S200 series switch, and you are not using a 10BaseT Hub, ensure that you have used the RJ45 crossover cable, shipped with your PathBuilder S21x switch, to connect between the PC and the PathBuilder S200 series switch. If the LAN LED does flash, but there is no ping response, do the following: Step Action 1 From the CTP, check the statistics of the LAN port (Port 5) (select menu option Statistics, and select port 5) while sending ping packets. 2 Confirm that the Rx Frame Count, in the Data Summary, increases as the ping packet arrives. 3 Check the Tx Frame Count field in the Data Summary part of the LAN port statistics. If the field increases for every ping packet it receives, the LAN and the configuration should be working. Troubleshooting Your PathBuilder S21x Switch C-3 While Setting Up Your Configuration Pinging the Local WAN Interface Step Action 4 If the RX Frame count increases, but the Tx Frame Count does not, the problem is most likely due to misconfiguration in the IP router Interface #1. Make sure that the IP addresses and IP address mask (select menu option Router -> IP Interfaces -> Interface 1) are set properly. Once you are successful in getting ping responses from the local LAN interface, you can proceed to ping the local WAN interface (“ping 10.10.20.1” in the example). If there is no response, then check the following: Step C-4 Action 1 Confirm that the IP interfaces (either 5 or 6) of the WAN link that you are trying to ping are configured for Enable. (Select menu item Router->Configure Interface States.) 2 Confirm that the IP address and IP address mask of the WAN interface you are pinging are configured properly. Troubleshooting Your PathBuilder S21x Switch Appendix D Technical Support 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: • • • • World Wide Web Site World Wide Web site 3Com FTP site 3Com Bulletin Board Service (3Com BBS) 3ComFacts automated fax service SM Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser: http://www.3com.com/ This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services. 3Com FTP Site Download drivers, patches, and software, across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: • Hostname: ftp.3com.com (or 192.156.136.12) • Username: anonymous • Password: Note A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer. Technical Support D-1 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country Data Rate Telephone Number Australia Up to 14,400 bps 61 2 9955 2073 Brazil Up to 14,400 bps 55 11 5181 9666 France Up to 14,400 bps 33 1 6986 6954 Germany Up to 28,800 bps 4989 62732 188 Hong Kong Up to 14,400 bps 852 2537 5601 Italy Up to 14,400 bps 39 2 27300680 Japan Up to 14,400 bps 81 3 3345 7266 Mexico Up to 28,800 bps 52 5 520 7835 P.R. of China Up to 14,400 bps 86 10 684 92351 Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840 U.K. Up to 28,800 bps 44 1442 438278 U.S.A. Up to 28,800 bps 1 408 980 8204 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps. To access the 3Com BBS using ISDN, use the following number: 1 408 654 2703 3ComFacts Automated Fax Service The 3ComFacts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone: 1 408 727 7021 Support from Your Network Supplier If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services. When you contact your network supplier for assistance, have the following information ready: • • • • D-2 Product model name, part number, and serial number A list of system hardware and software, including revision levels Diagnostic error messages Details about recent configuration changes, if applicable Technical Support If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please call the 3Com technical telephone support phone number at the location nearest you. When you contact 3Com for assistance, have the following information ready: • Product model name, part number, and serial number • A list of system hardware and software, including revision levels • Diagnostic error messages • Details about recent configuration changes, if applicable Below is a list of worldwide technical telephone support numbers: Country Telephone Number Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines 1 800 678 515 800 933 486 61 2 9937 5085 001 800 61 009 0031 61 6439 1800 801 777 0800 446 398 61 2 9937 5085 1235 61 266 2602 Europe From anywhere in Europe, call: +31 (0)30 6029900 phone +31 (0)30 6029999 fax Country P.R. of China Singapore S. Korea From anywhere in S. Korea: From Seoul: Taiwan, R.O.C. Thailand Telephone Number 10800 61 00137 or 021 6350 1590 800 6161 463 82 2 3455 6455 00798 611 2230 0080 611 261 001 800 611 2000 From the following European countries, you may use the toll-free numbers: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0130 821502 00800 12813 1 800 553117 177 3103794 1678 79489 Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K. 0800 0227788 800 11376 0800 3111206 05 05313416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil 541 312 3266 55 11 523 2725, ext. 422 Colombia Mexico 571 629 4847 01 800 849 2273 North America Technical Support 1 800 NET 3Com (1 800 638 3266) D-3 Returning Before you send a product directly to 3Com for repair, you must first obtain a Return Products for Repair Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense. To obtain an RMA number, call or fax: Country Asia, Pacific Rim Telephone Number 65 543 6342 Europe, South Africa, and 011 44 1442 435860 Middle East Fax Number 65 543 6348 011 44 1442 435718 From the following European countries, you may call the toll-free numbers; select option 2 and then option 2: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K. 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0130 821502 00800 12813 1800553117 177 3103794 1678 79489 0800 0227788 800 11376 00800 3111206 05 05313416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America 1 408 326 2927 1 408 764 6883 U.S.A. and Canada 1 800 876 3266, option 2 1 408 764 7120 3/26/98 D-4 Index Numerics E 10Base2 Ethernet cable 2-9 10BaseT Ethernet cable 2-9 15637 ChapTitle PathBuilder S21x Series Switch 2-1 3Com bulletin board service (3Com BBS) 2 3Com URL 1 3ComFacts 2 Electromagnetic specifications A-1 Environmental specifications A-1 A air circulation 2-3 Audience v B Battery disposal 2-12 replacement schedule 2-12 replacement type 2-12 bulletin board service 2 F fax service (3ComFacts) 2 Front Panel 3-3 I Installing PathBuilder S21x Switch 2-5 L List of parts 2-2 M Missing parts what to do 2-2 Multiprotocol support 1-5 C N Cable 10BaseT 2-9 cable clearance 2-3 Cables 2-5 location 2-5 Cabling 10Base2 2-9 10BaseT 2-9 DECconnect pinout specifications B-2 caution, definition v Configuration troubleshooting during C-2 CTP cable 2-9 description 1-2 CTP Port 1-2 network supplier support 2 D Daughtercard Dual Slots 1-2 Daughtercards 1-2 DSU 1-3 options 2-11 DSU daughtercard overview 1-3 O online technical services 1 Ordering information PathBuilder S200 Series User Guides ix Overview of contents vii P Parts list 2-2 PathBuilder S200 Series User Guides ix PathBuilder S21x Switch configuration 2-5 installing 2-5 Shipment Contents 2-2 Top Cover Removal 2-13 unpacking 2-5 Physical specifications A-2 power source 2-3 Power requirements A-2 Powering on 3-2 Powerup diagnostics 3-2, 3-3 FLASH memory corruption 3-4 Index-1 hardware failure 3-4 software failure 3-4 power-up 3-2 Diagnostics 3-3 R returning products for repair 4 RFC 877 description 1-5 S Safety specifications A-2 site preparation 2-3 Special notices description v Specifications electromagnetic A-1 environmental A-1 physical A-2 power requirements A-2 safety A-2 T technical support 3Com URL 1 bulletin board service 2 fax service 2 network suppliers 2 product repair 4 Troubleshooting C-1 configuration C-2 U Unpacking parts list 2-2 URL 1 V Vanguard 320 1-1 overview 1-1 W warning, definition v World Wide Web (WWW) 1 Index-2
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.2 Linearized : Yes Create Date : 1998:10:21 22:05:31 Producer : Acrobat Distiller 3.01 for Windows Title : PathBuilder S21x Switch Installation Manual Creator : FrameMaker 5.5.2L11a Modify Date : 1998:10:26 15:38:22 Keywords : T0032 Page Count : 66 Page Mode : UseOutlinesEXIF Metadata provided by EXIF.tools