AKUVOX R27A Door Phone User Manual

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R27ADoorPhoneUserManual

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AboutThisManual

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ThankyouforchoosingAkuvox’sproducts.Inusermanual,weprovideallfunctionsand

configurationsyouwanttoknowaboutR27A.Pleaseverifythepackagingcontentandnetwork

statusbeforesetting.Thismanualappliestofirmware26.0.2.170orlowerversion.

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Note:Theoldfirmwaremaybealittledifferentfrom27.0.2.170aboutsomeconfiguration.Please

consultyouradministratorformoreinformation.

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

FCCCaution:

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AnyChangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliance

couldvoidtheuser'sauthoritytooperatetheequipment.

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Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustaccept

anyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital

device,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,

usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe

instructions,maycauseharmfulinterferencetoradiocommunications.However,thereisno

guaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoes

causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturning

theequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneor

moreofthefollowingmeasures:

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—Reorientorrelocatethereceivingantenna.

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—Increasetheseparationbetweentheequipmentandreceiver.

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—Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris

connected.

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—Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

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Content

1.Overview..................................................................................1

1.1.ProductDescription............................................................................................................1

1.2.Features..............................................................................................................................2

1.3.Keypad................................................................................................................................4

2.Configuration...........................................................................5

2.1.Administratorinterface......................................................................................................5

2.1.1SystemInformation..................................................................................................5

2.1.2AdminSettings.........................................................................................................5

2.1.3SystemSetting..........................................................................................................6

2.2.Userinterface.....................................................................................................................7

2.2.1PublicPinModif.......................................................................................................7

2.2.2AddUserCards.........................................................................................................7

2.2.3AddPrivatePin.........................................................................................................7

3.BasicUsing...............................................................................8

3.1.Makeacall.........................................................................................................................8

3.2.Receiveacall......................................................................................................................8

3.3.Unlock.................................................................................................................................8

4.Web.........................................................................................9

4.1.ObtainIPaddress...............................................................................................................9

4.2.Logintheweb.....................................................................................................................9

4.3.Status................................................................................................................................10

4.3.1Basic.......................................................................................................................10

4.4.Intercom...........................................................................................................................11

4.4.1Basic.......................................................................................................................11

4.4.2Advanced................................................................................................................12

4.4.3Relay.......................................................................................................................13

4.4.4Input.......................................................................................................................15

4.4.5LiveStream.............................................................................................................16

4.4.6RTSP........................................................................................................................17

4.4.7ONVIF.....................................................................................................................18

4.4.8Motion....................................................................................................................18

4.4.9CardSetting(R27Aonly).........................................................................................19

4.4.10Action...................................................................................................................20

4.5.Account............................................................................................................................22

4.5.1Basic.......................................................................................................................22

4.5.2Advanced................................................................................................................24

4.6.Network............................................................................................................................27

4.6.1Basic.......................................................................................................................27

4.6.2Advanced................................................................................................................28

4.7.Phone...............................................................................................................................29

4.7.1Time/Language......................................................................................................29

4.7.2CallFeature............................................................................................................30

4.7.3Voice.......................................................................................................................31

4.7.4DialPlan..................................................................................................................32

4.7.5Multicast.................................................................................................................33

4.7.6Calllog....................................................................................................................34

4.7.7Doorlog..................................................................................................................35

4.8.Upgrade............................................................................................................................35

4.8.1Basic.......................................................................................................................35

4.8.2Advanced................................................................................................................36

4.9.Security.............................................................................................................................38

4.9.1Basic.......................................................................................................................38

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1. Overview

1.1. ProductDescription

R27A

Akuvox R27A is a SIP‐compliant, hands‐free and video outdoor phone. It can be

connected with your Akuvox IP Phone for remote unlock control and monitor. You

can operate the indoor handset to communicate with visitors via voice and video,

and unlock the door if you wish. Users can also use RF card to unlock

thedoor(R27Aonly).It’sapplicableinvillas,officeandsoon.

1.2. Features

 Highlight

 Vandalresistantbody,withaflushbutton

 Wild‐anglecamera:120°

 POE(IEEE802.3af,Power‐over‐Ethernet)

 Two‐wayaudiocommunicationoverIPnetworkwithEchocancelfeature

 ComplieswithSIPStandardforeasyintegrationineachSIPPBXes

 ComplieswithONVIFstandardforeasyintegrationwithanynetworksurveillance

system

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 Physical&Power

 Bodymaterial:all‐aluminum

 Camera:3Mpixels,automaticlighting

 Numerickeypadwithextrabuttons

 InfraredSensor:Support

 Wiegandport:Support

 RFCardReader:13.56MHz&125kHz

 OutputRelay:3outputrelaysfordooropener

 802.3afPower‐Over‐Ethernet

 12VDCconnector(ifnotusingPOE)

 Waterproof&Dustproof:IP65

 Installation:Flush‐mounted&Wall‐mounted

 Flush‐mountedDIM:280x130x68mm

 Wall‐mountedDIM:280x130x38mm

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 SIPEndpoint

 SIPv1(RFC2543),SIPv2(RFC3261)

 Audiocodecs:G.711a,G.711μ,G.722,G.729

 Videocodecs:H264

 SpeechQuality:7kHzAudio

 EchoCancellation

 VoiceActivationDetection

 ComfortNoiseGenerator

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 Video

 Resolution:upto720p

 Maximumimagetransferrate:720p‐30pfs

 HighintensityIRLEDsforpicturelightingduringdarkhourswithinternallight

sensor

 Compatiblewith3rd.Party.Videocomponents,e.g.NVRs.

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 DoorEntryFeature

 RelaycontrolindividuallybyDTMFtones

 Camerapermanentlyoperational

 WhiteBalance:Auto

 Auto‐nightmodewithLEDillumination

 Minimumillumination:0.1LUX

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 NetworkFeatures

 1x10/100MbpsEthernetPort

 Protocolssupport:IPv4,HTTP,HTTPS,FTP,SNMP,DNS,NTP,RTSP,RTP,TCP,UDP,

ICMP,DHCP,ARP

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1.3. Keypad

KeyDescription

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NumericKey

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ManageCenterKey

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DialingKey

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DeleteKey

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2. Configuration

2.1. Administratorinterface

Press*2396#toenteradministratorinterface.Administratorinterfaceprovidessome

advancedpermissionstoadministrators,includingSystemInformation,Admin

SettingsandSystemSettings.

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2.1.1SystemInformation

Press1toenterSystemInformationtocheckIPaddress,MacaddressandFirmware

versionofthedoorphone.

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2.1.2AdminSettings

2.1.2.1Admincardsetting

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Addadmincard

EnterAdminCardSettinginterface,andpress1toquickaddadmincard.Whenyou

see“PleaseSwipeAdminCard...”,pleaseplaceadmincardintheRFcardreaderarea.

Afterthescreenshows“Anadmincardisadded+1”,itmeansaddingsuccessfully.

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Cleanadmincarddata

EnterAdminCardSettinginterface,press2todeletethecurrentadmincard.When

yousee“PleaseSwipeAdminCard....”,andplacetheaddedadmincardyouwantto

deleteintheRFcardarea.Afterthescreenshows“Anadmincardisdeleted”,it

meansdeletingsuccessfully.

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2.1.2.2AdminCodeSetting

Admincodeisusedtoenteradministratorinterface.Thedefaultcodeis2396.Enter

AdminCodeSettingtoinput4digitnewadmincodes,clickDialkey  tosave.

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2.1.2.3ServiceCodeSetting

ServiceCodeSettingisusedtoenteruserinterface.Thedefaultcodeis3888.Enter

servicecodesettingtoinput4digitnewusercodes,andclickDialkey  tosave.



2.1.3SystemSetting

2.1.3.1Networksettings

EnterSystemSettinginterface,andpress1toenterNetworksetting.SelectDHCP

mode,doorphonewillaccessnetworkautomatically.ChooseStaticmode,users

needtosetupIPaddress,subnetmaskanddefaultgateway.PressDialkey 

whenyoufinisheachstep.



2.1.3.2StationNo.Settings

UserscansetupthedeviceIDtolimittheunlockpermissions.

(Thisfunctioncannotbeusednow.Akuvoxwillperfectitinnextversion)



2.1.3.3Restoredefault

EnterSystemsetting,andpress3toenterrestoreinterface.Afteryousuretomake

thedevicerestoretofactorysetting,youcanswipeyouradmincardorenteradmin

code,thenthedevicewillrestore.





2.2. Userinterface

Press*3888#toenteruserinterface.UserinterfaceincludesPublicPinModif,Add

UserCardsandAddPrivatePin.Thesefunctionscanonlybeaccessedby

administrator.



2.2.1PublicPinModif

ThedefaultpublicPinis33333333.BeforeyoumodifypublicPin,usersneedtoswipe

admincardorenteradmincode,thenyoucanenter8digitnewPublicPin,clickDial

key  tosave.



2.2.2AddUserCards

Usercardisusedtounlock.Beforeaddinguserscard,usersneedtoswipeadmincard

orenteradmincode,thenyouwillsee“PleaseSwipeICCard...”,placeusercardin

theRFcardreader.Thenthescreenwillshow“AddICCard+1”,itmeansadding

successfully.



2.2.3AddPrivatePin

Userscanalsouseprivatepincodetounlock.Beforeaddingprivatepin,usersneed

toswipeadmincardorenteradmincode.Thenentera8digitprivatepin,andclick

Dialkey  tosave.

3. BasicUsing

3.1. Makeacall

Intheidleinterface,presstheaccountorIPaddress+Dialkey  tomakeacall.



3.2. Receiveacall

R27Xwillautoanswertheincomingcallbydefault.Ifusersdisableautoanswer

function,theycanpressdialkeytoanswertheincomingcall.



3.3. Unlock

UnlockbyPincode:UserscanunlockthedoorbyusingpredefinedPublicPinor

PrivatePin.Press#+8digitPinCode+#tounlock,thenyouwillhear“Thedooris

nowopened”.IfusersinputthewrongPincode,thescreenwillshow“Incorrect

Code”.

UnlockbyRFCard(OnlyR27A):PlacethepredefinedusercardinRFcardreaderto

unlock.Undernormalconditions,thephonewillannounce“Thedoorisnow

opened”.Ifthecardhasnotbeenregistered,thephonewillshow“Unauthorized”.

UnlockbyDTMFCode:Duringthetalking,thepresidentcanpressthepredefined

DTMFcodetoremoteunlockthedoor.(Pleaserefertochapter4.4.4aboutDTMF

codesetting).Thenyouwillalsohear“Thedoorisnowopened”.





4. Web

4.1. ObtainIPaddress

TheAkuvoxR27AuseDHCPIPbydefault.Press*2396#toenterAdministrator

interface.EnterSystemInformationtocheckthephoneIPaddress.

4.2. Logintheweb

OpenaWebBrowser,andenterthecorrespondingIPaddress.Then,typethedefault

usernameandpasswordasbelowtologin:

Username:admin

Password:admin



4.3. Status

4.3.1Basic

Status,includingproductinformation,networkinformationandaccountinformation,

canbeviewedfromStatus‐>Basic.

SectionsDescription

ProductInformationTodisplaythedevice’sinformationsuchasModelname,

MACaddress(IPdevice’sphysicaladdress),Firmwareversion

andHardwarefirmware.

NetworkInformationTodisplaythedevice’sNetworkingstatus(LANPort),suchas

PortType(whichcouldbeDHCP/Static/PPPoE),LinkStatus,IP

Address,SubnetMask,Gateway,PrimaryDNSserver,

SecondaryDNSserver,PrimaryNTPserverandSecondary

NTPserver(NTPserverisusedtosynchronizetimefrom

INTERNETautomatically).

AccountInformationTodisplaydevice’sAccountinformationandRegistration

status(accountusername,registeredserver’saddress,

4.4. Intercom

4.4.1Basic

Gotothepath:Intercom‐Basic



SectionsDescription

PublicKeyPublicKeyisusedtounlock.

 KeySwitch:Userscandisableorenablethisfunction.

 KeyValue:ThedefaultpublicKeyis33333333.Userscan

modifybyyourself.

DisplayNumberThisfunctionisusedtohideordisplaythenumberwhenyou

operateinthephone.Ifyouselect“Disabled”,thephonewill

show“*”whenyoudial.

SpeedDialThisFeatureisusedtocallout4numbersinthesametime.

Aftersetupthenumberyouneedtocall,pressmanage

centerkeytocall.

WebCallTodialoutoranswerthephonefromwebsite.

CallEventThisfeatureissimilarwiththeInputevent.Onceusersmake

acall,itwillexecutetheaction.

Itsupports3types‐FTP,Email,andHTTP

TosetuptheFTPandEmailinActioninterface,theFTPserver

andEmailwillreceivethecapturepicturewhencallout.If

youchooseHTTPmode,entertheURLformat:http://http

serverIPaddress/anyinformation

(suchas,http://192.168.35.48/mac=000).Thenyouwillcheck

thisinformationwhichcapturesthenetworkpacket.

MaxCallTimeToconfigurethemaxcalltime.

MaxDialTime DialinTime:WhenotherphonecallstoR27A,ifring

toneisovertheDialinTimewithoutanswer.Thecall

willbehangup.

 DialoutTime:WhenR27Acalltotheotherparty,ifthe

ringtoneisovertheDialoutTimewithoutanswer.R27A

willcontinuetocalltonoanswercallnumberinorder.



4.4.2Advanced



SectionsDescription

AECLevelAEC(ConfigurableAcousticandLineEchoCancelers)isused

toadjusttheechoeffectduringthecommunication.The

defaultvalueis700.Increasethelevel,theechocontrolis

better.

PhotoresistorPhotoresistorisusedtosensethelightintensitythatR27A

willautoenableinfraredLED.Userscanadjustthe

photosensitivevaluebyyourselves.

TamperAlarmEnabletheTamperAlarm,ifthegravityofR27Achanges,the

phonewillalarm.TheThresholdvalueissmaller,thefaster

thereactionofdevice.

WiegandAkuvoxprovidestwoWiegandprotocol.Accordingtothe

correspondingwiegandaccessdevicetochoosethesuitable

protocol.



4.4.3Relay



SectionsDescription

PrivateKey ImportorExportthePrivateKeytemplate.

RelayToconfiguresomesettingsaboutunlock

 RelaySelect:R27Asupport3relays

 RelayType:Differentlocksusedifferentrelaytypes,default

stateorinvertstate.IfyouconnecttheLockinNO

connector,selectdefaultstate.Otherwiseusinginvert



state.

 RelayDelay(sec):Allowsdoorremain“open”forcertain

periodTherangeisfrom1to10seconds

 DTMFOption:R27Asupport1、2、3、4digitsDTMFunlock

code.Pleaseselectonetypeandenterthecorresponding

code.

 DTMF:Setup1digitDTMFcodeforremoteunlock

 MultipleDTMF:SetupmultipledigitsDTMFcodefor

remoteunlock.

 Status:thestatuswillbechangedbytherelaystate.

OpenRelayviaHTTPUserscanuseaURLtoremoteunlockthedoor.

 Switch:Enablethisfunction.Disablebydefault.

 Username&password:Userscansetuptheusernameand

passwordforHTTPunlock.Nullbydefault

URLformat:http://192.168.1.102/fcgi/do?action=OpenDoor&

UserName=&Password=&DoorNum=1

4.4.4Input



SectionsDescription

InputInputfunctionisusedtoopenthedoorfrominside.

 TriggerOption:Accordingtodifferentlockconnectionto

choosedifferenttriggermode.Ifusersconnectinnormal

opencontact,selectlow.IfyouchooseHigh,please

connectinnormalclosecontact.

 Actiontoexecute:Chooseoneormorewaystoreceivethe

actionmessage.

 HttpURL:IfyoutickHttpURL,thenentertheHttpserver

IPaddressintheHTTPURLarea.WhentheInputis

triggered,itwillsendHttpmessage.URLformat:

http://httpserverIPaddress/anyinformation(suchas

http://192.168.35.48/mac=000).Thenyouwillcheckthis



4.4.5LiveStream



SectionsDescription

LiveStreamTocheckthereal‐timevideofromR27A.



informationwhichcapturesthenetworkpacket.

 ActionDelay:Setuptheactiondelaytime.Afterthedelay

time,thephonewillsendtotheactioninformationinthe

correspondingway.

 OpenRelay:Tochooseasuitablerelayforinputconnector.



4.4.6RTSP



SectionsDescription

RTSPBasicToactivetheRTSPfunction,thenR27Acanbemonitored.

RTSPstreamformat:rtsp://deviceIP/live/ch00_0

RTSPStreamToenableRTSPvideoandselectthevideocodec.R27A

supportsH264videocodec.

H.264VideoParametersH264:Avideostreamcompressionstandard.Differentfrom

H263,itprovidesanapproximatelyidenticallevelofvideo

streamqualitybutahalfbitrate.Thistypeofcompressionis

sometimescalledMPEG‐4part10.



Tomodifytheresolution,framerateandbitrateofH264

MPEG4VideoParametersMPEG4:ItisoneofthenetworkvideoimageCompression

standard.ItsupportsthemaximumCompressionratio

4000:1.Itisanimportantandcommonvideofunctionwith

greatcommunicationapplicationintegrationabilityandless

coreprogramspace.

Tomodifytheresolution,framerateandbitrateofMPEG4

MJPEGVideoParametersMJPEG:calledMotionJointPhotographicExpertsGroup.Itis

avideoencodingformatinwhicheachimageiscompressed

separatelybyJPEG.MJPEGcompressioncanproducehigh

qualityvideoimageandhasaflexibleconfigurationinvideo

definitionandCompressedframes



Tomodifytheresolution,framerateandbitrateofMJPEG

4.4.7ONVIF



SectionsDescription

BasicSettingTosetuptheONVIFfunctionparameters.Itisusedtoconnect

withthecorrespondingONVIFtool.

 ONVIFMode:Twomodes‐Discoverableand

Non‐discoverable.Discoverablebydefault.Only

Discoverablemode,thenOnvifsoftwarecansearchR27X

 UserName:Tomodifytheusernameyouneed.Admin

bydefault.

 Password:Tomodifythepasswordyouwant.Adminby

default.

Note:Usernameandpasswordisusedforauthentication.

4.4.8Motion



SectionsDescription

MotionDetection Motiondetectionisusedtorecordthechangeofthe

surroundingenvironment.

 MotionDetectionOptions:Enabletoactivethis

function.

 Actiontoexecute:Selectasuitablewaytoreceivethe

motiondetectioninformation.(FTP,EMAIL,SIPCall

settingpleaserefertochapter4.4.10)



4.4.9CardSetting(R27Aonly)



SectionsDescription

Import/ExportCardDataTo importorexportthecarddatafile.Onlysupport.xml

format.

CardStatus Normal:ChooseNormalmodewhenreadingcard.

 CardIssuing:ChooseCardIssuingmodewhenwriting

card.

CardEventThisfeatureissimilarwiththeInputevent.Onceusersuse

cardtounlock,itwillexecutetheaction.

Itsupports3types‐FTP,Email,HTTP

TosetuptheFTPandEmailinActioninterface,theFTPserver

andEmailwillreceivethecapturepicturewhenunlocking.If

youchooseHTTPmode,entertheURLformat:http://http

serverIPaddress/anyinformation

(suchashttp://192.168.35.48/mac=000).Thenyouwillcheck

thisinformationwhichcapturesthenetworkpacket.



CardSetting ICKeyDoorNum:R27Acansupporttoconnect3relays

Chooseoneandaddthevalidcardforunlock.

 ICKeyDay:Tochoosethevaliddayforthecardyou

added.

 ICKeyTime：Setupanaccuratevalidtimeforthecard.

 ICKeyName:Tosetupcorrespondingnameforthecard.

 ICKeyCode:PlacethecardintheR27ARFCardRead

area,thenclickObtainbutton.AfterR27Areadsthecard

code,clickAdd,thecardinformationwillshowinthe

DoorCardManagementlist.

DoorCardManagementValidcardinformationwillshowinthelist.Userscantickthe

currentcardinformationthendeleteoneorallinthelist.



4.4.10Action



SectionsDescription

EmailNotification SenderEmailAddress:Inputthesenderemailaddress

 ReceiverEmailAddress:Inputthereceiveremailaddress

 SMTPServerAddress:EntertheSMTPserverformat

 SMTPUsername:EntertheSMTP

 SMTPpassword:Enterthesenderemailpassword

 EmailSubject:Enterthesubjectname.

 Emailcontent:Enterthecontentname.

 Emailtest:Clicktesttomakesuretheparametersyou

enterisright.

FTPNotification FTPServer:EntertheFTPserveraddress.

 FTPUserName:EntertheFTPserverusername.

 FTPPassword:EnterthecorrespondingFTPserver

password.

 FTPtest:Clicktesttomakesuretheparametersyou

enterisright.

SIPCallNotificationWhenyouenableSIPCallfunctionofmotion.Enterthe

numberandnameinthecorrespondingarea.Whenthe

motionistriggered,thedevicewillcalloutthenumber

automatically.



4.5. Account

4.5.1Basic



SectionsDescription

SIPAccountTo displayandconfigurethespecificAccountsettings.

 Status:Todisplayregisterresult.

 DisplayName:Whichissenttotheothercallpartyfor

display.

 RegisterName:AllocatedbySIPserverprovider,usedfor

authentication.

 UserName:AllocatedbyyourSIPserverprovide,used

forauthentication.

 Password:Usedforauthorization.

SIPServer1TodisplayandconfigurePrimarySIPserversettings.

 ServerIP:SIPserveraddress,itcouldbeanURLorIP

address.

 RegistrationPeriod:Theregistrationwillexpireafter

Registrationperiod,theIPphonewillre‐register

automaticallywithinregistrationperiod.

SIPServer2TodisplayandconfigureSecondarySIPserversettings.

Thisisforredundancy,ifregisteringtoPrimarySIPserver

fails,theIPphonewillgotoSecondarySIPserverfor

registering.

Note:SecondarySIPserverisusedforredundancy,itcanbe

leftblankifthereisnotredundancySIPserverinuser’s

environment.

OutboundProxyServerTodisplayandconfigureOutboundProxyserversettings.

Anoutboundproxyserverisusedtoreceiveallinitiating

requestmessagesandroutethemtothedesignatedSIP

server.

Note:Ifconfigured,allSIPrequestmessagesfromtheIP

phonewillbesenttotheoutboundproxyserverforcefully.

TransportTypeTodisplayandconfigureTransporttypeforSIPmessage

 UDP:UDPisanunreliablebutveryefficienttransport

layerprotocol.

 TCP:Reliablebutless‐efficienttransportlayerprotocol.

 TLS:SecuredandReliabletransportlayerprotocol.

 DNS‐SRV:ADNSRRforspecifyingthelocationof

services.

NATTodisplayandconfigureNAT(NetAddressTranslator)

settings.

 STUN:ShortforSimpleTraversalofUDPoverNATS,a

solutiontosolveNATissues.

Note:Bydefault,NATisdisabled.



4.5.2Advanced



 

SectionsDescription

SIPAccountTo displaycurrentAccountsettingsortoselectwhichaccount

todisplay.

CodecsTodisplayandconfigureavailable/unavailablecodecslist.

Codecmeanscoder‐decoderwhichisusedtotransferanalog

signaltodigitalsignalorviceversa.

FamiliarcodecsarePCMU(G711U),PCMA(G711A),G722

(wide‐bandthcodecs),G729andsoon.

VideoCodecToconfigurethevideoquality

 CodecName:ThedefaultvideocodecisH264.

 CodecResolution:ItcansupportQCIF,CIF,VGA,4CIF,

720P.

 CodecBitrate:Thelowestbitrateis128,thehighest

bitrateis2048.

 Codecpayload:From90‐119.

SubscribeTodisplayandconfigureMWI,BLF,ACDsubscriptionsettings.

 MWI:MessageWaitingIndicatorwhichisusedto

indicatewhetherthereisunreadnewvoicemessage.

 BLF:BLFisshortforBusyLampFieldwhichisusedto

monitorthedesignatedextensionstatus.

 ACD:AutomaticCallDistributionisoftenusedinoffices

forcustomerservice,suchascallcenter.Thesetting

hereistonegotiatewiththeserveraboutexpiretimeof

ACDsubscription.

DTMFTodisplayandconfigureDTMFsettings.

 Type:SupportInband,Info,RFC2833ortheir

combination.

 HowToNotifyDTMF:OnlyavailablewhenDTMFTypeis

Info.

 DTMFPayload:ToconfigurepayloadtypeforDTMF.

Note:Bydefault,DTMFtypeisRFC2833whichisthe

standard.TypeInbandusesinbandfrequencytoindicate

DTMFtonewhichismostusedtobecompatibleto

traditionaltelephoneserver.TypeInfouseSIPInfomessage

toindicateDTMFmessage.

CallTodisplayandconfigurecall‐relatedfeatures.

 MaxLocalSIPPort:Toconfiguremaximumlocalsipport

fordesignatedaccount.

 MinLocalSIPPort:Toconfigureminimumlocalsipport

fordesignatedaccount.

 CallerIDHeader:ToconfigurewhichCallerIDformatto

fetchfordisplayingonPhoneUI.

 AutoAnswer:Ifenabled,IPphonewillbeauto‐answered

whenthereisanincomingcallfordesignatedaccount.

 Ringtones:Choosetheringtoneforeachaccount.

 ProvisioningResponseACK:100%reliabilityforall

provisionalmessages,thismeansitwillsendACKevery

timetheIPphonereceivesaprovisionalSIPmessage

fromSIPserver.

 User=phone:Ifenabled,IPphonewillsenduser=phone

withinSIPmessage.

 PTime:IntervaltimebetweentwoconsecutiveRTP

packets.

 AnonymousCall:Ifenabled,alloutgoingcallforthe

designatedaccountwillbeanonymousnumber.

 AnonymousCallRejection:Ifenabled,allincoming

anonymous‐outcallforthedesignatedaccountwillbe

rejected.

 IsescapenonAsciicharacter:Totransferthesymbolto

Asciicharacter.

 MissedCallLog:Todisplaythemisscalllog.

 PreventSIPHacking:EnabletopreventSIPfromhacking.

SessionTimerTodisplayorconfiguresessiontimersettings.

 Active:Toenableordisablethisfeature,ifitisenabled,

theongoingcallwillbedisconnectedautomaticallyonce

thesessionexpiredunlessit’sbeenrefreshedbyUACor

UAS.

 SessionExpire:Configuresessionexpiretime.

 SessionRefresher:Itisusedtoconfigurewhoshouldbe

respondedforrefreshingasession.

Note:UACmeansUserAgentClient,herestandsforIP

phone.UASmeansUserAgentServer,herestandsforSIP

server.

BLFListTodisplayorconfigureBLFListURIaddress.

 BLFListURI:BLFListisshortforBusyLampFieldList.

 BLFListPickUpCode:TosettheBLFpickupcode.

 BLFListBargeInCode:TosettheBLFbargeincode.

EncryptionToenableordisabledSRTPfeature.

 VoiceEncryption(SRTP):Ifenabled,allaudiosignal

(technicallyspeakingit’sRTPstreams)willbeencrypted

formoresecurity.

NATTodisplayNAT‐relatedsettings.

 UDPKeepAlivemessage:Ifenabled,IPphonewillsend

UDPkeep‐alivemessageperiodicallytoroutertokeep

NATportalive.

 UDPAliveMsgInterval:Keepalivemessageinterval.

 Rport:RemotePort,ifenabled,itwilladdRemotePort

4.6. Network

4.6.1Basic



intooutgoingSIPmessagefordesignatedaccount.

UserAgentOnecancustomizeUserAgentfieldintheSIPmessage;if

useragentissettospecificvalue,usercanseethe

informationfromPCAP.Ifuseragentisnotsetbydefault,

userscanseethecompanyname,modelnumberand

firmwareversionfromPCAP

SectionsDescription

LANPortTodisplayandconfigureLANPortsettings.

 DHCP:Ifselected,IPphonewillgetIPaddress,Subnet

Mask,DefaultGatewayandDNSserveraddressfrom

DHCPserverautomatically.

 StaticIP:Ifselected,youhavetosetIPaddress,Subnet

Mask,DefaultGatewayandDNSservermanually.



4.6.2Advanced



SectionsDescription

LocalRTPTodisplayandconfigureLocalRTPsettings.

 MaxRTPPort:DeterminethemaximumportthatRTP

streamcanuse.

 StartingRTPPort:DeterminetheminimumportthatRTP

streamcanuse.

SNMPTodisplayandconfigureSNMPsettings.

 Active:ToenableordisableSNMPfeature.

 Port:ToconfigureSNMPserver’sport.

 TrustedIP:To configureallowedSNMPserveraddress,it

couldbeanIPaddressoranyvalidURLdomainname.

Note:SNMP(SimpleNetworkManagementProtocols)is

Internet‐standardprotocolformanagingdevicesonIP

networks.

VLANTodisplayandconfigureVLANsettings.

 Active:ToenableordisableVLANfeaturefordesignated

port.

 VID:ToconfigureVLANIDfordesignatedport.

 Priority:ToselectVLANpriorityfordesignatedport.

Note:PleaseconsultyouradministratorforspecificVLAN

settingsinyournetworkingenvironment.

TR069TodisplayandconfigureTR069settings.

 Active:ToenableordisableTR069feature.

 Version:ToselectsupportedTR069version(version1.0

or1.1).

 ACS/CPE:ACSisshortforAutoconfigurationserversas

serverside,CPEisshortforCustomer‐premise

equipmentasclientsidedevices.

 URL:ToconfigureURLaddressforACSorCPE.

 Username:ToconfigureusernameforACSorCPE.

 Password:ToconfigurePasswordforACSorCPE.

 PeriodicInform:Toenableperiodicallyinform.

 PeriodicInterval:Toconfigureintervalforperiodic

inform.

Note:TR‐069(TechnicalReport069)isatechnical

specificationentitledCPEWANManagementProtocol

(CWMP).Itdefinesanapplicationlayerprotocolforremote

managementofend‐userdevices.



4.7. Phone

4.7.1Time/Language



SectionsDescription

NTPToconfigureNTPserverrelatedsettings.

 TimeZone:ToselectlocalTimeZoneforNTPserver.

 PrimaryServer:ToconfigureprimaryNTPserver

address.

 SecondaryServer:ToconfiguresecondaryNTPserver

address,ittakeseffectifprimaryNTPserveris

unreachable.

 Updateinterval:Toconfigureintervalbetweentwo

consecutiveNTPrequests.

Note:NTP,NetworkTimeProtocolisusedtoautomatically

synchronizedlocaltimewithINTERNETtime,sinceNTP

serveronlyresponseGMTtime,sothatyouneedtospecify

theTimeZoneforIPphonetodecidethelocaltime.

4.7.2CallFeature



SectionsDescription

ModeMode:Selectthedesiredmode.

DNDDND(DoNotDisturb)allowsIPphonestoignoreany

incomingcalls.

 ReturnCodewhenDND:Determinewhatresponsecode

shouldbesentbacktoserverwhenthereisanincoming

callifDNDon.

 DNDOnCode:TheCodeisusedtoturnonDNDon

server’sside,ifconfigured,IPphonewillsendaSIP

messagetoservertoturnonDNDonserversideifyou

pressDNDwhenDNDisoff.

 DNDOffCode:TheCodeisusedtoturnoffDNDon

server’sside,ifconfigured,IPphonewillsendaSIP

messagetoservertoturnoffDNDonserversideifyou

pressDNDwhenDNDison.

IntercomIntercomallowsuserstoestablishacalldirectlywiththe

callee.

 Active:ToenableordisableIntercomfeature.

4.7.3Voice



SectionsDescription

MicVolumeToconfigureMicrophonevolume,from1‐15.8bydefault.

SpeakerVolumeTo configureSpeakerVolume,from1‐15,8bydefault.

OpenDoorWarningWhenthedoorisopened,userswillhearthatopendoor

promptvoice.Ifyoudisableit,youwon’thearthe

announcement.

RingBackUploadDuringthecalling,userwillheartheringbacktonebeforethe

otherpartyanswer.UsercanuploadthesuitableRingBack

 IntercomMute:Ifenabled,oncethecallestablished,the

calleewillbemuted.

Others ReturnCodeWhenRefuse:Allowsusertoassignspecific

codeasreturncodetoSIPserverwhenanincomingcall

isrejected.

 AutoAnswerDelay:Toconfiguredelaytimebeforean

incomingcallisautomaticallyanswered.

 AutoAnswerMode:Tosetvideooraudiomodeforauto

answerbydefault.

 DirectIP:DirectIPcallwithoutSIPproxy.

Tonebyyourselves.Pleasenotethefileformatandsize.

OpendoorToneUploadChooseasuitableopendoorwarningtonetoupload.

Pleasenotthefileformatandsize.



4.7.4DialPlan



SectionsDescription

RulesManagementForeasymanagement,userscanexportandimportthe

replacerulefiledirectly.(Theexportfileformatis.tgz,users

needtounzipit,thencheckthe.XMLfile.TheImport

formatis.XML)

RulesAllowusertoselectReplaceruletodisplayoredit.

RulesModifyAllowusertomodifyselectedrulesinformation,forreplace

rule,youcanmodifyrelatedaccounts,prefixandreplace.

Suchas:Account:1

Prefix:100

Replace:110

Thenusersdial100withaccount1,thephonewillcallout

110actually.



4.7.5Multicast



SectionsDescription

MulticastSettingTodisplayandconfiguretheMulticastsetting.

 PagingBarge:Choosethemulticastnumber,therange

is1‐10.

 PagingpriorityActive:Enableodisablethemulticast.

PriorityList Tosetupthemulticastparameters.

 ListeningAddress:EntertheIPaddressyouneedto

listen.

 Label：Inputthelabelforeachlisteningaddress.



4.7.6Calllog



SectionsDescription

CallHistoryTodisplaycallhistoryrecords.

AvailablecallhistorytypesareAllcalls,Dialedcalls,Received

calls,Missedcalls,Forwardedcalls.

Userscancheckthecallhistoryindetail.Tickthenumberto

deleteordeletealllogs.R27Asupports100calllogs.



4.7.7Doorlog



SectionsDescription

DoorLogTodisplayunlockhistory.ThisinterfacecanonlyshowtheRF

cardunlockhistorynow.

Userscanchecktheunlockinformationindetail.Userscan

deleteoneoralllogs.Themaximumdoorlogis500.



4.8. Upgrade

4.8.1Basic



SectionsDescription



4.8.2Advanced



UpgradeToselectupgradingzipfilefromlocaloraremoteserver

automatically.

Note:Pleasemakesureit’srightfileformatforrightmodel.

FirmwareversionTodisplayfirmwareversion,firmwareversionstartswith

MODELname.

HardwareVersionTodisplayHardwareversion.

ResettoFactorySettingToenableyoutoresetIPphone’ssettingtofactorysettings.

RebootTorebootIPphoneremotelyfromWebUI.



SectionsDescription

PNPOptionTodisplayandconfigurePNPsettingforAutoProvisioning.

 PNP:PlugandPlay,oncePNPisenabled,thephonewill

sendSIPsubscriptionmessagetoPNPserverautomatically

togetAutoProvisioningserver’saddress.

Bydefault,thisSIPmessageissenttomulticastaddress

224.0.1.75(PNPserveraddressbystandard).

ManualAutopTodisplayandconfiguremanualupdateserver’ssettings.

 URL:Autoprovisioningserveraddress.

 Username:Configureifserverneedsausernameto

access,otherwiseleftblank.

 Password:Configureifserverneedsapasswordtoaccess,

otherwiseleftblank.

 CommonAESKey:UsedforIPphonetodeciphercommon

AutoProvisioningconfigurationfile.

 AESKey(MAC):UsedforIPphonetodecipher

MAC‐orientedautoprovisioningconfigurationfile(for

example,filenamecanbe0c1105888888.cfgifIPphone’s

MACaddressis0c1105888888).

Note:AESisoneofmanyencryption,itshouldbeconfigure

onlyconfigurefileiscipheredwithAES,otherwiseleftblank.

AutomaticAutopTodisplayandconfigureAutoProvisioningmodesettings.

ThisAutoProvisioningmodeisactuallyself‐explanatory.

Forexample,mode“Poweron”meansIPphonewillgotodo

Provisioningeverytimewhenitpowerson.

SystemLogTodisplaysystemloglevelandexportsystemlogfile.

 Systemloglevel:Fromlevel0~7.Thehigherlevelmeans

themorespecificsystemlogissavedtoatemporaryfile.

Bydefault,it’slevel3.

 ExportLog:Clicktoexporttemporarysystemlogfileto

localPC.



4.9. Security

4.9.1Basic



SectionsDescription

WebPasswordModifyTomodifyuser’spassword.

 CurrentPassword:Thecurrentpasswordyouused.

 NewPassword:Inputnewpasswordyouintendtouse.

 ConfirmPassword:Repeatthenewpassword.



AKUVOX R27A Door Phone User Manual

AKUVOX (XIAMEN) NETWORKS CO., LTD. Door Phone

User manual

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