AKUVOX R27A Door Phone User Manual

AKUVOX (XIAMEN) NETWORKS CO., LTD. Door Phone

User manual

Download: AKUVOX R27A Door Phone User Manual
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R27A Door Phone User Manual
About This Manual
Thank you for choosing Akuvox’s products.In user manual,we provide all functions and
configurations you want to know about R27A. Please verify the packaging content and network
status before setting. This manual applies to firmware 26.0.2.170 or lower version.
Note:The old firmware may be a little different from 27.0.2.170 about some configuration. Please
consult your administrator for more information.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions : (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Note : This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Content
1. Overview .................................................................................. 1
1.1. Product Description............................................................................................................ 1
1.2. Features .............................................................................................................................. 2
1.3. Keypad ................................................................................................................................ 4
2. Configuration ........................................................................... 5
2.1. Administrator interface ...................................................................................................... 5
2.1.1 System Information .................................................................................................. 5
2.1.2 Admin Settings ......................................................................................................... 5
2.1.3 System Setting .......................................................................................................... 6
2.2. User interface ..................................................................................................................... 7
2.2.1 Public Pin Modif ....................................................................................................... 7
2.2.2 Add User Cards ......................................................................................................... 7
2.2.3 Add Private Pin ......................................................................................................... 7
3. Basic Using ............................................................................... 8
3.1. Make a call ......................................................................................................................... 8
3.2. Receive a call ...................................................................................................................... 8
3.3. Unlock................................................................................................................................. 8
4. Web ......................................................................................... 9
4.1. Obtain IP address ............................................................................................................... 9
4.2. Login the web ..................................................................................................................... 9
4.3. Status................................................................................................................................ 10
4.3.1 Basic ....................................................................................................................... 10
4.4. Intercom ........................................................................................................................... 11
4.4.1 Basic ....................................................................................................................... 11
4.4.2 Advanced ................................................................................................................ 12
4.4.3 Relay ....................................................................................................................... 13
4.4.4 Input ....................................................................................................................... 15
4.4.5 Live Stream ............................................................................................................. 16
4.4.6 RTSP ........................................................................................................................ 17
4.4.7 ONVIF ..................................................................................................................... 18
4.4.8 Motion .................................................................................................................... 18
4.4.9 Card Setting(R27A only) ......................................................................................... 19
4.4.10 Action ................................................................................................................... 20
4.5. Account ............................................................................................................................ 22
4.5.1 Basic ....................................................................................................................... 22
4.5.2 Advanced ................................................................................................................ 24
4.6. Network............................................................................................................................ 27
4.6.1 Basic ....................................................................................................................... 27
4.6.2 Advanced ................................................................................................................ 28
4.7. Phone ............................................................................................................................... 29
4.7.1 Time/Language ...................................................................................................... 29
4.7.2 Call Feature ............................................................................................................ 30
4.7.3 Voice ....................................................................................................................... 31
4.7.4 Dial Plan.................................................................................................................. 32
4.7.5 Multicast................................................................................................................. 33
4.7.6 Call log .................................................................................................................... 34
4.7.7 Door log .................................................................................................................. 35
4.8. Upgrade ............................................................................................................................ 35
4.8.1 Basic ....................................................................................................................... 35
4.8.2 Advanced ................................................................................................................ 36
4.9. Security............................................................................................................................. 38
4.9.1 Basic ....................................................................................................................... 38
1. Overview
1.1. Product Description
R27A
Akuvox R27A is a SIP‐compliant, hands‐free and video outdoor phone. It can be
connected with your Akuvox IP Phone for remote unlock control and monitor. You
can operate the indoor handset to communicate with visitors via voice and video,
and unlock the door if you wish. Users can also use RF card to unlock
the door( R27A only). It’s applicable in villas, office and so on.
1.2. Features
 Highlight

Vandal resistant body, with a flush button

Wild‐angle camera:120°

POE(IEEE802.3af, Power‐over‐Ethernet)

Two‐way audio communication over IP network with Echo cancel feature

Complies with SIP Standard for easy integration in each SIP PBXes

Complies with ONVIF standard for easy integration with any network surveillance
system
 Physical&Power

Body material: all‐aluminum

Camera: 3M pixels, automatic lighting

Numeric keypad with extra buttons

Infrared Sensor: Support

Wiegand port: Support

RF Card Reader:13.56MHz & 125kHz

Output Relay: 3 output relays for door opener

802.3af Power‐Over‐Ethernet

12V DC connector(if not using POE)

Water proof&Dust proof: IP65

Installation: Flush‐mounted & Wall‐mounted

Flush‐mounted DIM:280x130x68mm

Wall‐mounted DIM:280x130x38mm
 SIP Endpoint

SIP v1(RFC2543), SIP v2(RFC3261)

Audio codecs: G.711a, G.711μ, G.722, G.729

Video codecs: H264

Speech Quality: 7kHz Audio

Echo Cancellation

Voice Activation Detection 

Comfort Noise Generator 
 Video

Resolution: up to 720p

Maximum image transfer rate:720p‐30pfs

High intensity IR LEDs for picture lighting during dark hours with internal light
sensor

Compatible with 3rd.Party.Video components,e.g.NVRs.
 Door Entry Feature

Relay control individually by DTMF tones

Camera permanently operational

White Balance: Auto

Auto‐night mode with LED illumination

Minimum illumination: 0.1LUX
 Network Features

1x10/100Mbps Ethernet Port

Protocols support: IPv4, HTTP, HTTPS, FTP, SNMP, DNS, NTP, RTSP, RTP, TCP, UDP,
ICMP, DHCP, ARP
1.3. Keypad
Key
Description
Numeric Key
Manage Center Key
Dialing Key
Delete Key
2. Configuration
2.1. Administrator interface
Press *2396# to enter administrator interface. Administrator interface provides some
advanced permissions to administrators, including System Information, Admin
Settings and System Settings.
2.1.1 System Information
Press 1 to enter System Information to check IP address, Mac address and Firmware
version of the door phone.
2.1.2 Admin Settings
2.1.2.1 Admin card setting
Add admin card
Enter Admin Card Setting interface, and press 1 to quick add admin card. When you
see “Please Swipe Admin Card...” , please place admin card in the RF card reader area.
After the screen shows “An admin card is added +1” , it means adding successfully.
Clean admin card data
Enter Admin Card Setting interface, press 2 to delete the current admin card. When
you see “Please Swipe Admin Card....”, and place the added admin card you want to
delete in the RF card area. After the screen shows “An admin card is deleted”, it
means deleting successfully.
2.1.2.2 Admin Code Setting
Admin code is used to enter administrator interface. The default code is 2396. Enter
Admin Code Setting to input 4 digit new admin codes, click Dial key
to save.
2.1.2.3 Service Code Setting
Service Code Setting is used to enter user interface. The default code is 3888. Enter
service code setting to input 4 digit new user codes, and click Dial key
to save.
2.1.3 System Setting
2.1.3.1 Network settings
Enter System Setting interface, and press 1 to enter Network setting. Select DHCP
mode, door phone will access network automatically. Choose Static mode, users
need to setup IP address, subnet mask and default gateway. Press Dial key
when you finish each step.
2.1.3.2 Station No.Settings
Users can setup the device ID to limit the unlock permissions.
(This function can not be used now. Akuvox will perfect it in next version )
2.1.3.3 Restore default
Enter System setting, and press 3 to enter restore interface. After you sure to make
the device restore to factory setting, you can swipe your admin card or enter admin
code, then the device will restore.
2.2. User interface
Press *3888# to enter user interface. User interface includes Public Pin Modif, Add
User Cards and Add Private Pin. These functions can only be accessed by
administrator.
2.2.1 Public Pin Modif
The default public Pin is 33333333. Before you modify public Pin, users need to swipe
admin card or enter admin code, then you can enter 8 digit new Public Pin, click Dial
key
to save.
2.2.2 Add User Cards
User card is used to unlock. Before adding users card, users need to swipe admin card
or enter admin code, then you will see “Please Swipe IC Card...”, place user card in
the RF card reader . Then the screen will show “Add IC Card +1”, it means adding
successfully.
2.2.3 Add Private Pin
Users can also use private pin code to unlock. Before adding private pin , users need
to swipe admin card or enter admin code. Then enter a 8 digit private pin, and click
Dial key
to save.
3. Basic Using
3.1. Make a call
In the idle interface, press the account or IP address + Dial key
to make a call.
3.2. Receive a call
R27X will auto answer the incoming call by default. If users disable auto answer
function, they can press dial key to answer the incoming call.
3.3. Unlock
Unlock by Pin code: Users can unlock the door by using predefined Public Pin or
Private Pin. Press # + 8digit Pin Code + # to unlock, then you will hear “The door is
now opened”. If users input the wrong Pin code, the screen will show “Incorrect
Code”.
Unlock by RF Card(Only R27A): Place the predefined user card in RF card reader to
unlock. Under normal conditions, the phone will announce “The door is now
opened”. If the card has not been registered, the phone will show “ Unauthorized”.
Unlock by DTMF Code: During the talking, the president can press the predefined
DTMF code to remote unlock the door. ( Please refer to chapter 4.4.4 about DTMF
code setting). Then you will also hear “ The door is now opened”.
4. Web
4.1. Obtain IP address
The Akuvox R27A use DHCP IP by default. Press *2396# to enter Administrator
interface. Enter System Information to check the phone IP address.
4.2. Login the web
Open a Web Browser, and enter the corresponding IP address. Then, type the default
user name and password as below to log in:
User name: admin
Password: admin
4.3. Status
4.3.1 Basic
Status, including product information, network information and account information,
can be viewed from Status ‐> Basic.
Sections
Product Information
Network Information
Account Information
Description
To display the device’s information such as Model name,
MAC address (IP device’s physical address), Firmware version
and Hardware firmware.
To display the device’s Networking status(LAN Port),such as
Port Type(which could be DHCP/Static/PPPoE), Link Status, IP
Address, Subnet Mask, Gateway, Primary DNS server,
Secondary DNS server, Primary NTP server and Secondary
NTP server(NTP server is used to synchronize time from
INTERNET automatically).
To display device’s Account information and Registration
status (account username, registered server’s address,
Register result).
10
4.4. Intercom
4.4.1 Basic
Go to the path: Intercom‐Basic
Sections
Public Key
Display Number
Speed Dial
Description
Public Key is used to unlock.
 Key Switch: Users can disable or enable this function.
 Key Value: The default public Key is 33333333. Users can
modify by yourself.
This function is used to hide or display the number when you
operate in the phone. If you select “Disabled”, the phone will
show “*” when you dial.
This Feature is used to call out 4 numbers in the same time.
After setup the number you need to call, press manage
11
center key to call .
Web Call
Call Event
Max Call Time
Max Dial Time
To dial out or answer the phone from website.
This feature is similar with the Input event. Once users make
a call , it will execute the action.
It supports 3 types ‐ FTP, Email, and HTTP
To setup the FTP and Email in Action interface, the FTP server
and Email will receive the capture picture when call out. If
you choose HTTP mode, enter the URL format: http://http
server IP address/any information
(such as, http://192.168.35.48/mac=000 ).Then you will check
this information which captures the network packet.
To configure the max call time.
 Dial in Time: When other phone calls to R27A, if ring
tone is over the Dial in Time without answer. The call
will be hang up.
 Dial out Time: When R27A call to the other party, if the
ringtone is over the Dial out Time without answer. R27A
will continue to call to no answer call number in order.
4.4.2 Advanced
Sections
AEC Level
Description
AEC(Configurable Acoustic and Line Echo Cancelers) is used
to adjust the echo effect during the communication. The
default value is 700. Increase the level, the echo control is
better.
12
Photoresistor
Tamper Alarm
Wiegand
Photoresistor is used to sense the light intensity that R27A
will auto enable infrared LED. Users can adjust the
photosensitive value by yourselves.
Enable the Tamper Alarm, if the gravity of R27A changes, the
phone will alarm. The Threshold value is smaller, the faster
the reaction of device.
Akuvox provides two Wiegand protocol. According to the
corresponding wiegand access device to choose the suitable
protocol.
4.4.3 Relay
Sections
Private Key
Relay
Description
 Import or Export the Private Key template.
To configure some settings about unlock
 Relay Select: R27A support 3 relays
 Relay Type: Different locks use different relay types, default
state or invert state. If you connect the Lock in NO
connector, select default state. Otherwise using invert
13
Open Relay via HTTP
state.
 Relay Delay(sec): Allows door remain “open” for certain
period The range is from 1 to 10 seconds
 DTMF Option: R27A support 1、2、3、4 digits DTMF unlock
code. Please select one type and enter the corresponding
code.
 DTMF: Setup 1 digit DTMF code for remote unlock
 Multiple DTMF: Setup multiple digits DTMF code for
remote unlock.
 Status: the status will be changed by the relay state.
Users can use a URL to remote unlock the door.
 Switch: Enable this function. Disable by default.
 Username & password: Users can setup the username and
password for HTTP unlock. Null by default
URL format:http://192.168.1.102/fcgi/do?action=OpenDoor&
UserName=&Password=&DoorNum=1
14
4.4.4 Input
Sections
Input
Description
Input function is used to open the door from inside.
 Trigger Option: According to different lock connection to
choose different trigger mode. If users connect in normal
open contact, select low. If you choose High, please
connect in normal close contact.
 Action to execute: Choose one or more ways to receive the
action message.
 Http URL: If you tick Http URL, then enter the Http server
IP address in the HTTP URL area. When the Input is
triggered, it will send Http message.
URL format:
http://http server IP address/any information (such as
http://192.168.35.48/mac=000 ). Then you will check this
15


information which captures the network packet.
Action Delay: Setup the action delay time. After the delay
time, the phone will send to the action information in the
corresponding way.
Open Relay: To choose a suitable relay for input connector.
4.4.5 Live Stream
Sections
Live Stream
Description
To check the real‐time video from R27A.
16
4.4.6 RTSP
Sections
RTSP Basic
RTSP Stream
H.264 Video Parameters
MPEG4 Video Parameters
MJPEG Video Parameters
Description
To active the RTSP function, then R27A can be monitored.
RTSP stream format : rtsp:// device IP/live/ch00_0
To enable RTSP video and select the video codec. R27A
supports H264 video codec.
H264: A video stream compression standard. Different from
H263, it provides an approximately identical level of video
stream quality but a half bit rate. This type of compression is
sometimes called MPEG‐4 part 10.
To modify the resolution,framerate and bitrate of H264
MPEG4: It is one of the network video image Compression
standard. It supports the maximum Compression ratio
4000:1. It is an important and common video function with
great communication application integration ability and less
core program space.
To modify the resolution,framerate and bitrate of MPEG4
MJPEG: called Motion Joint Photographic Experts Group. It is
a video encoding format in which each image is compressed
separately by JPEG. MJPEG compression can produce high
17
quality video image and has a flexible configuration in video
definition and Compressed frames
To modify the resolution,framerate and bitrate of MJPEG
4.4.7 ONVIF
Sections
Basic Setting
Description
To setup the ONVIF function parameters. It is used to connect
with the corresponding ONVIF tool.
 ONVIF Mode: Two modes ‐ Discoverable and
Non‐discoverable. Discoverable by default. Only
Discoverable mode, then Onvif software can search R27X
 User Name: To modify the user name you need. Admin
by default.
 Password: To modify the password you want. Admin by
default.
Note: User name and password is used for authentication.
4.4.8 Motion
Sections
Motion Detection
Description
Motion detection is used to record the change of the
surrounding environment.

Motion Detection Options: Enable to active this
18

function.
Action to execute: Select a suitable way to receive the
motion detection information. (FTP,EMAIL,SIP Call
setting please refer to chapter4.4.10)
4.4.9 Card Setting(R27A only)
Sections
Import/Export Card Data
Card Status
Card Event
Description
To import or export the card data file. Only support .xml
format.
 Normal: Choose Normal mode when reading card.
 Card Issuing: Choose Card Issuing mode when writing
card.
This feature is similar with the Input event. Once users use
card to unlock, it will execute the action.
It supports 3 types ‐ FTP, Email, HTTP
To setup the FTP and Email in Action interface, the FTP server
and Email will receive the capture picture when unlocking. If
you choose HTTP mode, enter the URL format: http://http
server IP address/any information
(such as http://192.168.35.48/mac=000 ).Then you will check
19
this information which captures the network packet.
Card Setting
Door Card Management

IC Key DoorNum: R27A can support to connect 3 relays
Choose one and add the valid card for unlock.
 IC Key Day: To choose the valid day for the card you
added.
 IC Key Time:Setup an accurate valid time for the card.
 IC Key Name: To setup corresponding name for the card.
 IC Key Code: Place the card in the R27A RF Card Read
area, then click Obtain button. After R27A reads the card
code, click Add, the card information will show in the
Door Card Management list.
Valid card information will show in the list. Users can tick the
current card information then delete one or all in the list.
4.4.10 Action
Sections
Email Notification



Description
Sender Email Address: Input the sender email address
Receiver Email Address: Input the receiver email address
SMTP Server Address: Enter the SMTP server format
20




FTP Notification
SIP Call Notification
SMTP User name: Enter the SMTP
SMTP password: Enter the sender email password
Email Subject: Enter the subject name.
Email content: Enter the content name.
 Email test: Click test to make sure the parameters you
enter is right.
 FTP Server: Enter the FTP server address.
 FTP User Name: Enter the FTP server user name.
 FTP Password: Enter the corresponding FTP server
password.
 FTP test: Click test to make sure the parameters you
enter is right.
When you enable SIP Call function of motion. Enter the
number and name in the corresponding area. When the
motion is triggered, the device will call out the number
automatically.
21
4.5. Account
4.5.1 Basic
Sections
SIP Account
SIP Server 1
Description
To display and configure the specific Account settings.
 Status: To display register result.
 Display Name: Which is sent to the other call party for
display.
 Register Name: Allocated by SIP server provider, used for
authentication.
 User Name: Allocated by your SIP server provide, used
for authentication.
 Password: Used for authorization.
To display and configure Primary SIP server settings.
 Server IP: SIP server address, it could be an URL or IP
address.
22

SIP Server 2
Outbound Proxy Server
Transport Type
NAT
Registration Period: The registration will expire after
Registration period, the IP phone will re‐register
automatically within registration period.
To display and configure Secondary SIP server settings.
This is for redundancy, if registering to Primary SIP server
fails, the IP phone will go to Secondary SIP server for
registering.
Note: Secondary SIP server is used for redundancy, it can be
left blank if there is not redundancy SIP server in user’s
environment.
To display and configure Outbound Proxy server settings.
An outbound proxy server is used to receive all initiating
request messages and route them to the designated SIP
server.
Note: If configured, all SIP request messages from the IP
phone will be sent to the outbound proxy server forcefully.
To display and configure Transport type for SIP message
 UDP: UDP is an unreliable but very efficient transport
layer protocol.
 TCP: Reliable but less‐efficient transport layer protocol.
 TLS: Secured and Reliable transport layer protocol.
 DNS‐SRV: A DNS RR for specifying the location of
services.
To display and configure NAT(Net Address Translator)
settings.
 STUN: Short for Simple Traversal of UDP over NATS, a
solution to solve NAT issues.
Note: By default, NAT is disabled.
23
4.5.2 Advanced
24
Sections
SIP Account
Codecs
Video Codec
Subscribe
DTMF
Call
Description
To display current Account settings or to select which account
to display.
To display and configure available/unavailable codecs list.
Codec means coder‐decoder which is used to transfer analog
signal to digital signal or vice versa.
Familiar codecs are PCMU(G711U), PCMA(G711A), G722
(wide‐bandth codecs), G729 and so on.
To configure the video quality
 Codec Name: The default video codec is H264.
 Codec Resolution: It can support QCIF, CIF, VGA, 4CIF,
720P.
 Codec Bitrate: The lowest bitrate is 128, the highest
bitrate is 2048.
 Codec payload: From 90‐119.
To display and configure MWI, BLF, ACD subscription settings.
 MWI: Message Waiting Indicator which is used to
indicate whether there is unread new voice message.
 BLF: BLF is short for Busy Lamp Field which is used to
monitor the designated extension status.
 ACD: Automatic Call Distribution is often used in offices
for customer service, such as call center. The setting
here is to negotiate with the server about expire time of
ACD subscription.
To display and configure DTMF settings.
 Type: Support Inband, Info, RFC2833 or their
combination.
 How To Notify DTMF: Only available when DTMF Type is
Info.
 DTMF Payload: To configure payload type for DTMF.
Note: By default, DTMF type is RFC2833 which is the
standard. Type Inband uses inband frequency to indicate
DTMF tone which is most used to be compatible to
traditional telephone server. Type Info use SIP Info message
to indicate DTMF message.
To display and configure call‐related features.
 Max Local SIP Port: To configure maximum local sip port
for designated account.
 Min Local SIP Port: To configure minimum local sip port
for designated account.
 Caller ID Header: To configure which Caller ID format to
fetch for displaying on Phone UI.
 Auto Answer: If enabled, IP phone will be auto‐answered
25
Session Timer
BLF List
Encryption
NAT
when there is an incoming call for designated account.
 Ringtones: Choose the ringtone for each account.
 Provisioning Response ACK: 100% reliability for all
provisional messages, this means it will send ACK every
time the IP phone receives a provisional SIP message
from SIP server.
 User=phone: If enabled, IP phone will send user=phone
within SIP message.
 PTime: Interval time between two consecutive RTP
packets.
 Anonymous Call: If enabled, all outgoing call for the
designated account will be anonymous number.
 Anonymous Call Rejection: If enabled, all incoming
anonymous‐out call for the designated account will be
rejected.
 Is escape non Ascii character: To transfer the symbol to
Ascii character.
 Missed Call Log: To display the miss call log.
 Prevent SIP Hacking: Enable to prevent SIP from hacking.
To display or configure session timer settings.
 Active: To enable or disable this feature, if it is enabled,
the ongoing call will be disconnected automatically once
the session expired unless it’s been refreshed by UAC or
UAS.
 Session Expire: Configure session expire time.
 Session Refresher: It is used to configure who should be
responded for refreshing a session.
Note: UAC means User Agent Client, here stands for IP
phone. UAS means User Agent Server, here stands for SIP
server.
To display or configure BLF List URI address.
 BLF List URI: BLF List is short for Busy Lamp Field List.
 BLFList PickUp Code: To set the BLF pick up code.
 BLFList BargeIn Code : To set the BLF barge in code.
To enable or disabled SRTP feature.
 Voice Encryption(SRTP): If enabled, all audio signal
(technically speaking it’s RTP streams) will be encrypted
for more security.
To display NAT‐related settings.
 UDP Keep Alive message: If enabled, IP phone will send
UDP keep‐alive message periodically to router to keep
NAT port alive.
 UDP Alive Msg Interval: Keepalive message interval.
 Rport: Remote Port, if enabled, it will add Remote Port
26
into outgoing SIP message for designated account.
One can customize User Agent field in the SIP message; if
user agent is set to specific value, user can see the
information from PCAP. If user agent is not set by default,
users can see the company name, model number and
firmware version from PCAP
User Agent
4.6. Network
4.6.1 Basic
Sections
LAN Port
Description
To display and configure LAN Port settings.
 DHCP: If selected, IP phone will get IP address, Subnet
Mask, Default Gateway and DNS server address from
DHCP server automatically.
 Static IP: If selected, you have to set IP address, Subnet
Mask, Default Gateway and DNS server manually.
27
4.6.2 Advanced
Sections
Local RTP
SNMP
VLAN
Description
To display and configure Local RTP settings.
 Max RTP Port: Determine the maximum port that RTP
stream can use.
 Starting RTP Port: Determine the minimum port that RTP
stream can use.
To display and configure SNMP settings.
 Active: To enable or disable SNMP feature.
 Port: To configure SNMP server’s port.
 Trusted IP: To configure allowed SNMP server address, it
could be an IP address or any valid URL domain name.
Note: SNMP (Simple Network Management Protocols) is
Internet‐standard protocol for managing devices on IP
networks.
To display and configure VLAN settings.
 Active: To enable or disable VLAN feature for designated
port.
 VID: To configure VLAN ID for designated port.
 Priority: To select VLAN priority for designated port.
Note: Please consult your administrator for specific VLAN
settings in your networking environment.
28
TR069
To display and configure TR069 settings.
 Active: To enable or disable TR069 feature.
 Version: To select supported TR069 version (version 1.0
or 1.1).
 ACS/CPE: ACS is short for Auto configuration servers as
server side, CPE is short for Customer‐premise
equipment as client side devices.
 URL: To configure URL address for ACS or CPE.
 User name: To configure username for ACS or CPE.
 Password: To configure Password for ACS or CPE.
 Periodic Inform: To enable periodically inform.
 Periodic Interval: To configure interval for periodic
inform.
Note: TR‐069(Technical Report 069) is a technical
specification entitled CPE WAN Management Protocol
(CWMP).It defines an application layer protocol for remote
management of end‐user devices.
4.7. Phone
4.7.1 Time/Language
Sections
NTP
Description
To configure NTP server related settings.
 Time Zone: To select local Time Zone for NTP server.
 Primary Server: To configure primary NTP server
address.
 Secondary Server: To configure secondary NTP server
address, it takes effect if primary NTP server is
unreachable.
 Update interval: To configure interval between two
consecutive NTP requests.
Note: NTP, Network Time Protocol is used to automatically
29
synchronized local time with INTERNET time, since NTP
server only response GMT time, so that you need to specify
the Time Zone for IP phone to decide the local time.
4.7.2 Call Feature
Sections
Mode
DND
Intercom
Description
Mode: Select the desired mode.
DND (Do Not Disturb) allows IP phones to ignore any
incoming calls.
 Return Code when DND: Determine what response code
should be sent back to server when there is an incoming
call if DND on.
 DND On Code: The Code is used to turn on DND on
server’s side, if configured, IP phone will send a SIP
message to server to turn on DND on server side if you
press DND when DND is off.
 DND Off Code: The Code is used to turn off DND on
server’s side, if configured, IP phone will send a SIP
message to server to turn off DND on server side if you
press DND when DND is on.
Intercom allows users to establish a call directly with the
callee.
 Active: To enable or disable Intercom feature.
30

Others




Intercom Mute: If enabled, once the call established, the
callee will be muted.
Return Code When Refuse: Allows user to assign specific
code as return code to SIP server when an incoming call
is rejected.
Auto Answer Delay: To configure delay time before an
incoming call is automatically answered.
Auto Answer Mode: To set video or audio mode for auto
answer by default.
Direct IP: Direct IP call without SIP proxy.
4.7.3 Voice
Sections
Mic Volume
Speaker Volume
Open Door Warning
RingBack Upload
Description
To configure Microphone volume, from 1‐15. 8 by default.
To configure Speaker Volume, from 1‐15,8 by default.
When the door is opened, users will hear that opendoor
prompt voice. If you disable it, you won’t hear the
announcement.
During the calling, user will hear the ringback tone before the
other party answer. User can upload the suitable RingBack
31
Opendoor Tone Upload
Tone by yourselves. Please note the file format and size.
Choose a suitable opendoor warning tone to upload.
Please not the file format and size.
4.7.4 Dial Plan
Sections
Rules Management
Rules
Rules Modify
Description
For easy management, users can export and import the
replace rule file directly. (The export file format is .tgz, users
need to unzip it, then check the .XML file. The Import
format is .XML)
Allow user to select Replace rule to display or edit.
Allow user to modify selected rules information, for replace
rule, you can modify related accounts, prefix and replace.
Such as: Account:1
Prefix: 100
Replace: 110
Then users dial 100 with account1, the phone will call out
110 actually.
32
4.7.5 Multicast
Sections
Multicast Setting
Priority List
Description
To display and configure the Multicast setting.
 Paging Barge: Choose the multicast number, the range
is 1‐10.
 Paging priority Active: Enable o disable the multicast.
To setup the multicast parameters.
 Listening Address: Enter the IP address you need to
listen.
 Label:Input the label for each listening address.
33
4.7.6 Call log
Sections
Call History
Description
To display call history records.
Available call history types are All calls, Dialed calls, Received
calls, Missed calls, Forwarded calls.
Users can check the call history in detail. Tick the number to
delete or delete all logs. R27A supports 100 call logs.
34
4.7.7 Door log
Sections
Door Log
Description
To display unlock history. This interface can only show the RF
card unlock history now.
Users can check the unlock information in detail. Users can
delete one or all logs. The maximum door log is 500.
4.8. Upgrade
4.8.1 Basic
Sections
Description
35
Upgrade
Firmware version
Hardware Version
Reset to Factory Setting
Reboot
To select upgrading zip file from local or a remote server
automatically.
Note: Please make sure it’s right file format for right model.
To display firmware version, firmware version starts with
MODEL name.
To display Hardware version.
To enable you to reset IP phone’s setting to factory settings.
To reboot IP phone remotely from Web UI.
4.8.2 Advanced
36
Sections
PNP Option
Manual Autop
Automatic Autop
System Log
Description
To display and configure PNP setting for Auto Provisioning.
 PNP: Plug and Play, once PNP is enabled, the phone will
send SIP subscription message to PNP server automatically
to get Auto Provisioning server’s address.
By default, this SIP message is sent to multicast address
224.0.1.75(PNP server address by standard).
To display and configure manual update server’s settings.
 URL: Auto provisioning server address.
 User name: Configure if server needs a username to
access, otherwise left blank.
 Password: Configure if server needs a password to access,
otherwise left blank.
 Common AES Key: Used for IP phone to decipher common
Auto Provisioning configuration file.
 AES Key (MAC): Used for IP phone to decipher
MAC‐oriented auto provisioning configuration file(for
example, file name can be 0c1105888888.cfg if IP phone’s
MAC address is 0c1105888888).
Note: AES is one of many encryption, it should be configure
only configure file is ciphered with AES, otherwise left blank.
To display and configure Auto Provisioning mode settings.
This Auto Provisioning mode is actually self‐explanatory.
For example, mode “Power on” means IP phone will go to do
Provisioning every time when it powers on.
To display system log level and export system log file.
 System log level: From level 0~7.The higher level means
the more specific system log is saved to a temporary file.
By default, it’s level 3.
 Export Log: Click to export temporary system log file to
local PC.
37
4.9. Security
4.9.1 Basic
Sections
Web Password Modify
Description
To modify user’s password.

Current Password: The current password you used.

New Password: Input new password you intend to use.

Confirm Password: Repeat the new password.
38

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