ARRIS Group 224762 ADSL2+802.11b/g Ethernet Modem User Manual Administrator s Handbook V7 7 4
ARRIS Group, Inc. ADSL2+802.11b/g Ethernet Modem Administrator s Handbook V7 7 4
Users Manual
Administrator’s Handbook Embedded Software Version 7.7.4 ® Motorola Netopia 2200, 3300 and 7000 Series Gateways Administrator’s Handbook Copyright Copyright © 2007 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the Mozilla Foundation. All other product or service names are the property of their respective owners. Motorola, Inc. 6001 Shellmound Street Emeryville, CA 94608 U.S.A. Part Number 6161244-00-01 Copyright Acknowledgments Because Motorola has included certain software source code in this product, Motorola includes the following text required by the respective copyright holders: Portions of this software are based in part on the work of the following: Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)” 4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact opensslcore@openssl.org. 5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License /Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’s SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)” The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@cryptsoft.com)” THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] Portions of this software are based in part on the work of the following: Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Portions of this software are based in part on the work of the following: Copyright (C) 1990, RSA Data Security, Inc. All rights reserved. <> License to copy and use this software is granted provided that it is identified as the “RSA Data Security, Inc. MD5 Message Digest Algorithm” in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as “derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm” in all material mentioning or referencing the derived work. < > License to copy and use this software is granted provided that it is identified as the “RSA Data Security, Inc. MD4 Message Digest Algorithm” in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as “derived from the RSA Data Security, Inc. MD4 Message-Digest Algorithm” in all material mentioning or referencing the derived work. Administrator’s Handbook RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided “as is” without express or implied warranty of any kind. These notices must be retained in any copies of any part of this documentation and/or software. Portions of this software are based in part on the work of the following: Copyright (c) 1989 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. Portions of this software are based in part on the work of the following: Copyright 2000, 2001 Shane Kerr. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE AUTHOR(S) ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Table of Contents CHAPTER 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 What’s New in 7.7.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 About Motorola Netopia® Documentation . . . . . . . . . . . . . . . . 15 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . 15 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Internal Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 A Word About Example Screens . . . . . . . . . . . . . . . . . . . . . . . 17 CHAPTER 2 Basic Mode Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 20 POWER SUPPLY INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 TELECOMMUNICATION INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 20 PRODUCT VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Wichtige Sicherheitshinweise . . . . . . . . . . . . . . . . . . . . . . . . . 21 NETZTEIL INSTALLIEREN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 INSTALLATION DER TELEKOMMUNIKATION . . . . . . . . . . . . . . . . . . 21 Setting up the Motorola Netopia® Gateway . . . . . . . . . . . . . . 22 Microsoft Windows: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Macintosh MacOS 8 or higher or Mac OS X: . . . . . . . . . . . . . . . . 24 Configuring the Motorola Netopia® Gateway . . . . . . . . . . . . . 25 MiAVo VDSL and Ethernet WAN models Quickstart . . . . . . . . . . . . . . 25 PPPoE Quickstart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Set up the Motorola Netopia® Pocket Gateway. . . . . . . . . . . . . . . . . . 28 Motorola Netopia® Gateway Status Indicator Lights . . . . . . . . 30 Home Page - Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Manage My Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Status Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Enable Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 CHAPTER 3 Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Accessing the Expert Web Interface . . . . . . . . . . . . . . . . . . . . 39 Open the Web Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Home Page - Expert Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Administrator’s Handbook Home Page - Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . 43 Breadcrumb Trail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Restart Alert Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Quickstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 How to Use the Quickstart Page . . . . . . . . . . . . . . . . . . . . . . . . . 47 Setup Your Gateway using a PPP Connection . . . . . . . . . . . . . . 47 LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 About Closed System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 WPA Version Allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Multiple SSIDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 WiFi Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Wireless MAC Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Use RADIUS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 PPP over Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Advanced: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Ethernet WAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 WAN Ethernet and VDSL Gateways. . . . . . . . . . . . . . . . . . . . . . . 73 ADSL Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 IP Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 IP Static ARP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Pinholes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Configure Specific Pinholes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Planning for Your Pinholes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Example: A LAN Requiring Three Pinholes . . . . . . . . . . . . . . . . . 82 Pinhole Configuration Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 84 IPMaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Configure the IPMaps Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 FAQs for the IPMaps Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 What are IPMaps and how are they used? . . . . . . . . . . . . . . . . . 87 What types of servers are supported by IPMaps? . . . . . . . . . . . . 87 Can I use IPMaps with my PPPoE or PPPoA connection? . . . . . 87 Will IPMaps allow IP addresses from different subnets to be assigned to my Gateway? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 IPMaps Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Default Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Configure a Default Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Typical Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 NAT Combination Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 IP-Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 A restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Differentiated Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 RADIUS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 IGMP (Internet Group Management Protocol) . . . . . . . . . . . . . . . . . . 100 UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 LAN Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Ethernet Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Configuring for Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Ethernet Switching/Policy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Syslog Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Log Event Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Internal Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Software Hosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 List of Supported Games and Software . . . . . . . . . . . . . . . . . . . 131 Rename a User(PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Manual options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Automatic options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Ethernet MAC Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Clear Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Create and Change Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 140 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Use a Motorola Netopia® Firewall . . . . . . . . . . . . . . . . . . . . . . . 142 BreakWater Basic Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Configuring for a BreakWater Setting . . . . . . . . . . . . . . . . . . . . . 142 TIPS for making your BreakWater Basic Firewall Selection . . . 143 Basic Firewall Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 SafeHarbour IPSec VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Configuring a SafeHarbour VPN . . . . . . . . . . . . . . . . . . . . . . . . . 148 Parameter Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Stateful Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Stateful Inspection Firewall installation procedure . . . . . . . . . . . . . . . 154 Exposed Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Stateful Inspection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Open Ports in Default Stateful Inspection Installation . . . . . . . . . . . . 157 Firewall Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 General firewall terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Basic IP packet components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Basic protocol types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Firewall design rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Firewall Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Implied rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Example filter set page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Filter basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Example network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Example filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Administrator’s Handbook Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Example 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Example 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Packet Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 What’s a filter and what’s a filter set?. . . . . . . . . . . . . . . . . . . . . . . . . 163 How filter sets work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Filter priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 How individual filters work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 A filtering rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Parts of a filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Port numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Port number comparisons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Other filter attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Putting the parts together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Filtering example #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Filtering example #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Design guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 An approach to using filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Working with IP Filters and Filter Sets . . . . . . . . . . . . . . . . . . 171 Adding a filter set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Adding filters to a filter set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Viewing filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Modifying filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Deleting filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Moving filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Deleting a filter set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Associating a Filter Set with an Interface . . . . . . . . . . . . . . . 176 Policy-based Routing using Filtersets . . . . . . . . . . . . . . . . . . 177 TOS field matching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Security Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Using the Security Monitoring Log . . . . . . . . . . . . . . . . . . . . . . . 179 Timestamp Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Install Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Updating Your Gateway’s Motorola Netopia® Firmware Version 183 Step 1: Required Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Step 2: Motorola Netopia® firmware Image File . . . . . . . . . . . . . . . . 184 Install Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Use Motorola Netopia® Software Feature Keys . . . . . . . . . . . . . . . . 187 Obtaining Software Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . 187 Procedure - Install a New Feature Key File . . . . . . . . . . . . . . . . 187 To check your installed features: . . . . . . . . . . . . . . . . . . . . . . . . 189 Install Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 CHAPTER 4 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 193 Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 LED Function Summary Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Factory Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 CHAPTER 5 Advanced Troubleshooting . . . . . . . . . . . . . . . . . . . . . 207 Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Ports: Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Ports: DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 IP: Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 DSL: Circuit Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 System Log: Entire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Network Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 CHAPTER 6 Command Line Interface . . . . . . . . . . . . . . . . . . . . . . 223 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . 226 Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Ending a CLI Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Using the CLI Help Facility . . . . . . . . . . . . . . . . . . . . . . . . . . 226 About SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 SHELL Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 SHELL Command Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 WAN Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 About CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 240 CONFIG Mode Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Navigating the CONFIG Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Entering Commands in CONFIG Mode . . . . . . . . . . . . . . . . . . . . . . . 241 Guidelines: CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Displaying Current Gateway Settings. . . . . . . . . . . . . . . . . . . . . . . . . 242 Step Mode: A CLI Configuration Technique . . . . . . . . . . . . . . . . . . . . 242 Validating Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Remote ATA Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . 243 DSL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 ATM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Bridging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 DHCP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 DHCP Generic Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 DHCP Option Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 DMT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 DSL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Domain Name System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 IGMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Administrator’s Handbook IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 ARP Timeout Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 DSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 Ethernet LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Additional subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Default IP Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 IP-over-PPP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Static ARP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 IGMP Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 IPsec Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 IP Prioritization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Differentiated Services (DiffServ) . . . . . . . . . . . . . . . . . . . . . . . . 267 Packet Mapping Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Queue Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Basic Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Weighted Fair Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Priority Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Funnel Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Interface Queue Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 SIP Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 RTSP Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Static Route Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 IPMaps Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Network Address Translation (NAT) Default Settings. . . . . . . . . . . . . 278 Network Address Translation (NAT) Pinhole Settings . . . . . . . . . . . . 278 PPPoE /PPPoA Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Configuring Basic PPP Settings . . . . . . . . . . . . . . . . . . . . . . . . . 279 Configuring Port Authentication . . . . . . . . . . . . . . . . . . . . . . . . . 281 PPPoE with IPoE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Ethernet WAN platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282 ADSL platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Ethernet Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 802.3ah Ethernet OAM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 Command Line Interface Preference Settings . . . . . . . . . . . . . . . . . . 285 Port Renumbering Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Firewall Settings (for BreakWater Firewall). . . . . . . . . . . . . . . . . 287 SafeHarbour IPSec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Internet Key Exchange (IKE) Settings . . . . . . . . . . . . . . . . . . . . 291 Stateful Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Packet Filtering Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 SNMP Notify Type Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Syslog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Default syslog installation procedure . . . . . . . . . . . . . . . . . . . . . 302 Wireless Settings (supported models) . . . . . . . . . . . . . . . . . . . . . . . . 303 Wireless Multi-media (WMM) Settings . . . . . . . . . . . . . . . . . . . . 306 Wireless Privacy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Wireless MAC Address Authorization Settings . . . . . . . . . . . . . . 309 RADIUS Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310 VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Example 1: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 10 Example 2: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 UPnP settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 DSL Forum settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 TR-064 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 TR-069 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Backup IP Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 VDSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 VDSL Parameter Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 VDSL Parameters Accepted Values . . . . . . . . . . . . . . . . . . . . . . 327 CHAPTER 7 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 -----A----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 -----B----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 -----C----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 -----D----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333 -----E----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 -----F----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 -----H----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 -----I----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 -----K----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 -----L----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 -----M----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 -----N----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 -----P----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 -----Q----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 -----R----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 -----S----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 -----T----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 -----U----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 -----V----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 -----W-----. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 -----X----- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 CHAPTER 8 Technical Specifications and Safety Information . . . . 343 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Communications interfaces: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Operating temperature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Storage temperature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Relative storage humidity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Software and protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Software media: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Routing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 WAN support: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Security: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Management/configuration methods: . . . . . . . . . . . . . . . . . . . . . 344 Diagnostics: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 11 Administrator’s Handbook North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 European Community. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Manufacturer’s Declaration of Conformance . . . . . . . . . . . . . 344 United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Service requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Declaration for Canadian users. . . . . . . . . . . . . . . . . . . . . . . . . . 345 Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 346 Australian Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Telecommunication installation cautions . . . . . . . . . . . . . . . . . . 346 47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . 347 FCC Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 FCC Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Copyright Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . 348 CHAPTER 9 Overview of Major Capabilities . . . . . . . . . . . . . . . . . . 351 Wide Area Network Termination . . . . . . . . . . . . . . . . . . . . . . 351 PPPoE/PPPoA (Point-to-Point Protocol over Ethernet/ATM) . . . . . . . 351 Instant-On PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 Simplified Local Area Network Setup . . . . . . . . . . . . . . . . . . 352 DHCP (Dynamic Host Configuration Protocol) Server . . . . . . . . . . . . 352 DNS Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 Embedded Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 Remote Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354 Network Address Translation (NAT) . . . . . . . . . . . . . . . . . . . . . . 354 Motorola Netopia® Advanced Features for NAT . . . . . . . . . . . . 355 Internal Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Pinholes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Default Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Combination NAT Bypass Configuration . . . . . . . . . . . . . . . . . . 356 IP-Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 VPN IPSec Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 VPN IPSec Tunnel Termination . . . . . . . . . . . . . . . . . . . . . . . . . 357 Stateful Inspection Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 SSL Certificate Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 12 CHAPTER 1 Introduction What’s New in 7.7.4 New in Motorola Netopia® Embedded Software Version 7.7.4 are the following features: • Internet Group Management Protocol (IGMP) Version 3 support. See “IGMP (Internet Group Management Protocol)” on page 100. • TR-101 Support: • • • • • • • • Concurrent support for PPPoE and IPoE connections on the WAN. See “WAN” on page 67. • Multiple LAN IP Subnet support. See “LAN” on page 49. • Additional DHCP range support. These ranges are associated with the additional LAN subnets on a 1-to-1 basis. • DHCP option filtering support. Allows DHCP option data to be used to determine the desired DHCP address range. See “DHCP Option Filtering” on page 252. • Support for additional WAN settings to control multicast forwarding as well as if 0.0.0.0 is used as the source address for IGMP packets. See “Advanced:” on page 69. • Support for “unnumbered” interfaces. For IP interfaces, this allows the address to be set to 0 and the DHCP client also to be disabled. See page 71. PPPoE/DHCP Autosensing. See “WAN” on page 67. Wireless Multimedia Mode (WMM) support. See “WiFi Multimedia” on page 62. Firewall: ClearSailing is automatically enabled on all 2200-Series ADSL2+ platforms. (Explicit exceptions: bonded and VDSL2, 3341, and 3387WG.) See “Firewall” on page 142. TR-069 Remote device management is automatically enabled by default for 2200-Series Gateways. (Explicit exceptions: bonded and VDSL2, 3341, 3387WG). See “TR-069” on page 322. Voice-over-IP (VoIP) Support using Session Initiation Protocol (SIP) for supported models. See “VoIP” on page 120 and VoIP CLI “VoIP settings” on page 316. Support of VLAN ID 0 on the Ethernet WAN and support for setting p-bits on a segment/port basis; interVLAN groups. See “VLAN” on page 107 and CLI “VLAN Settings” on page 311. Backup IP Gateway Support. See “Backup” on page 133 and CLI “Backup IP Gateway Settings” on page 323. Corresponding commands have been added to the Command Line Interface (CLI). See “Command Line Interface” on page 223. • Reset WAN port and wireless counter and CLI command to display individual Ethernet port statistics. See “reset enet [ all ]” on page 231 and “show enet [ all ]” on page 233. • CLI for Motorola Netopia® ATA Remote Management. See “Remote ATA Configuration Commands” on page 243. 13 Administrator’s Handbook • Provide Bandwidth Management using Weighted Fair Queueing. • • • • 14 See “Queue Configuration” on page 271. New CLI command for disabling Dying Gasp. See “DMT Settings” on page 254. Ethernet in the First Mile Operations Administration and Maintenance (802.3ah EFM OAM) Support. See “802.3ah Ethernet OAM Settings” on page 284. IP multicast to layer 2 unicast mapping. See “IGMP Settings” on page 257. Real Time Streaming Protocol (RTSP) ALG support for Video-on-Demand (VoD) Services. See “RTSP Passthrough” on page 276. About Motorola Netopia® Documentation ☛ NOTE: This guide describes the wide variety of features and functionality of the Motorola Netopia® Gateway, when used in Router mode. The Motorola Netopia® Gateway may also be delivered in Bridge mode. In Bridge mode, the Gateway acts as a pass-through device and allows the workstations on your LAN to have public addresses directly on the Internet. Motorola, Inc. provides a suite of technical information for its 2200-, 3300- and 7000-series family of intelligent enterprise and consumer Gateways. It consists of: • Administrator’s Handbook • Dedicated Quickstart guides • Specific White Papers The documents are available in electronic form as Portable Document Format (PDF) files. They are viewed (and printed) from Adobe Acrobat Reader, Exchange, or any other application that supports PDF files. They are downloadable from Motorola’s Netopia website: http://www.netopia.com/ Intended Audience This guide is targeted primarily to residential service subscribers. Expert Mode sections may also be of use to the support staffs of broadband service providers and advanced residential service subscribers. See “Expert Mode” on page 39. Documentation Conventions General This manual uses the following conventions to present information: Convention (Typeface) Description bold italic monospaced Menu commands bold italic sans serif Web GUI page links and button names 15 Administrator’s Handbook terminal bold terminal Computer display text Italic Italic type indicates the complete titles of manuals. User-entered text Internal Web Interface Convention (Graphics) blue rectangle or line Description Denotes an “excerpt” from a Web page or the visual truncation of a Web page Denotes an area of emphasis on a Web page solid rounded rectangle with an arrow Command Line Interface Syntax conventions for the Netopia Gateway command line interface are as follows: Convention Description straight ([ ]) brackets in cmd line Optional command arguments curly ({ }) brackets, with values sep- Alternative values for an argument are presented in curly ({ }) arated with vertical bars (|). brackets, with values separated with vertical bars (|). bold terminal type User-entered text face italic terminal type face 16 Variables for which you supply your own values Organization This guide consists of nine chapters, including a glossary, and an index. It is organized as follows: • Chapter 1, “Introduction” — Describes the Motorola Netopia® document suite, the purpose of, the audience for, and structure of this guide. It gives a table of conventions. • Chapter 2, “Basic Mode Setup” — Describes how to get up and running with your Motorola Netopia® • • • • • • • • Gateway. Chapter 3, “Expert Mode” — Focuses on the “Expert Mode” Web-based user interface for advanced users. It is organized in the same way as the Web UI is organized. As you go through each section, functions and procedures are discussed in detail. Chapter 4, “Basic Troubleshooting” — Gives some simple suggestions for troubleshooting problems with your Gateway’s initial configuration. Chapter 5, “Advanced Troubleshooting” — Gives suggestions and descriptions of expert tools to use to troubleshoot your Gateway’s configuration. Chapter 6, “Command Line Interface” — Describes all the current text-based commands for both the SHELL and CONFIG modes. A summary table and individual command examples for each mode is provided. Chapter 7, “Glossary” Chapter 8, “Technical Specifications and Safety Information” Chapter 9, “Overview of Major Capabilities” — Presents a product description summary. Index A Word About Example Screens This manual contains many example screen illustrations. Since Motorola Netopia® 2200-, 3300- and 7000-Series Gateways offer a wide variety of features and functionality, the example screens shown may not appear exactly the same for your particular Gateway or setup as they appear in this manual. The example screens are for illustrative and explanatory purposes, and should not be construed to represent your own unique environment. 17 Administrator’s Handbook 18 CHAPTER 2 Basic Mode Setup Most users will find that the basic Quickstart configuration is all that they ever need to use. This section may be all that you ever need to configure and use your Motorola Netopia® Gateway. The following instructions cover installation in Router Mode. This section covers: • • • • • • “Important Safety Instructions” on page 20 “Wichtige Sicherheitshinweise” on page 21 (German) “Setting up the Motorola Netopia® Gateway” on page 22 “Configuring the Motorola Netopia® Gateway” on page 25 “Motorola Netopia® Gateway Status Indicator Lights” on page 30 “Home Page - Basic Mode” on page 31 19 Administrator’s Handbook Important Safety Instructions POWER SUPPLY INSTALLATION Connect the power supply cord to the power jack on the Motorola Netopia® Gateway. Plug the power supply into an appropriate electrical outlet. ☛ CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily accessible. (Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk (Norway) Apparatet må kun tilkoples jordet stikkontakt. USB-powered models: For Use with Listed I.T.E. Only TELECOMMUNICATION INSTALLATION When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. PRODUCT VENTILATION The Motorola Netopia® Gateway is intended for use in a consumer's home. Ambient temperatures around this product should not exceed 104°F (40°C). It should not be used in locations exposed to outside heat radiation or trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided. SAVE THESE INSTRUCTIONS 20 Wichtige Sicherheitshinweise NETZTEIL INSTALLIEREN Verbinden Sie das Kabel vom Netzteil mit dem Power-Anschluss an dem Motorola Netopia® Gateway. Stecken Sie dann das Netzteil in eine Netzsteckdose. ☛ Achtung: Abhängig von dem mit dem Produkt gelieferten Netzteil, entweder die direkten Steckernetzgeräte, Stecker vom Netzkabel oder der Gerätekoppler dienen als Hauptspannungsunterbrechung. Es ist wichtig, dass das Steckernetzgerät, Steckdose oder Gerätekoppler frei zugänglich sind. (Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk (Norway) Apparatet må kun tilkoples jordet stikkontakt. USB-powered models: For Use with Listed I.T.E. Only INSTALLATION DER TELEKOMMUNIKATION Wenn Ihre Telefonausrüstung verwendet wird, sollten grundlegende Sicherheitsanweisungen immer befolgt werden, um die Gefahr eines Feuers, eines elektrischen Schlages und die Verletzung von Personen, zu verringern. Beachten Sie diese weiteren Hinweise: • Benutzen Sie dieses Produkt nicht in Wassernähe wie z.B. nahe einer Badewanne, Waschschüssel, Küchenspüle, in einem nassen Keller oder an einem Swimmingpool. • Vermeiden Sie das Telefonieren (gilt nicht für schnurlose Telefone) während eines Gewitters. Es besteht die Gefahr eines elektrischen Schlages durch einen Blitz. • Nicht das Telefon benutzen um eine Gasleckstelle zu Melden, wenn Sie sich in der Nähe der Leckstelle befinden. Bewahren Sie diese Anweisungen auf 21 Administrator’s Handbook Setting up the Motorola Netopia® Gateway Refer to your Quickstart Guide for instructions on how to connect your Motorola Netopia® gateway to your power source, PC or local area network, and your Internet access point, whether it is a dedicated DSL outlet or a DSL or cable modem. Different Motorola Netopia® Gateway models are supplied for any of these connections. Be sure to enable Dynamic Addressing on your PC. Perform the following: Microsoft Windows: Step 1. Navigate to the TCP/IP Properties Control Panel. 22 a. Some Windows versions follow a path like this: Start menu -> Settings -> Control Panel -> Network (or Network and Dial-up Connections -> Local Area Connection -> Properties) > TCP/IP [your_network_card] or Internet Protocol [TCP/IP] -> Properties b. Some Windows versions follow a path like this: Start menu -> Control Panel -> Network and Internet Connections -> Network Connections -> Local Area Connection -> Properties -> Internet Protocol [TCP/IP] -> Properties c. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure it at all. To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button. The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown. If not, select the radio buttons shown above, and click the OK button. 23 Administrator’s Handbook Macintosh MacOS 8 or higher or Mac OS X: Step 1. Access the TCP/IP or Network control panel. a. MacOS follows a path like this: Apple Menu -> Control Panels -> TCP/IP Control Panel b. Mac OS X follows a path like this: Apple Menu -> System Preferences -> Network Then go to Step 2. Step 2. Select Built-in Ethernet Step 3. Select Configure Using DHCP Step 4. Close and Save, if prompted. Proceed to “Configuring the Motorola Netopia® Gateway” on page 25. 24 Configuring the Motorola Netopia® Gateway 1. Run your Web browser application, such as Firefox or Microsoft Internet Explorer, from the computer connected to the Motorola Netopia® Gateway. Enter http://192.168.1.254 in the Location text box. The Admin Password page appears. Access to your Motorola Netopia® device can be controlled through two access control accounts, Admin or User. • The Admin, or administrative user, performs all configuration, management or maintenance operations on the Gateway. • The User account provides monitor capability only. A user may NOT change the configuration, perform upgrades or invoke maintenance functions. For the security of your connection, an Admin password must be set on the Motorola Netopia® unit. MiAVo VDSL and Ethernet WAN models Quickstart The browser then displays the Quickstart page. 2. Click the Connect to the Internet button. 25 Administrator’s Handbook Once a connection is established, your browser is redirected to your service provider’s home page or a registration page on the Internet. ☛ NOTE: For MiAVo Series (3397GP) models, skip the rest of this section. Congratulations! Your configuration is complete. You can skip to “Home Page - Basic Mode” on page 31. 26 PPPoE Quickstart For a PPPoE connection, your browser will display a different series of web pages: The browser then displays the Quickstart web page. 3. Enter the username and password supplied by your Internet Service Provider. Click the Connect to the Internet button. Once you enter your username and password here, you will no longer need to enter them whenever you access the Internet. The Motorola Netopia® Gateway stores this information and automatically connects you to the Internet. The Gateway displays a message while it configures itself. 4. When the connection succeeds, your browser will display a success message. Once a connection is established, your browser is redirected to your service provider’s home page or a registration page on the Internet. 5. Congratulations! Your installation is complete. You can now surf to your favorite Web sites by typing an URL in your browser’s location box or by selecting one of your favorite Internet bookmarks. 27 Administrator’s Handbook Set up the Motorola Netopia® Pocket Gateway Your Motorola Netopia® 3342N/3352N Pocket Gateway comes with its own installation wizard. • If you are using Windows 98, insert the CD. • If you are using Windows XP, Windows 2000, Windows NT or Windows Vista, you don’t even need the CD. Follow these easy setup steps: 1. 2. 3. 4. Plug the Motorola Netopia® Pocket Gateway into a USB port on your PC. Whether you use the CD (Windows 98) or not (all other Windows versions), on Windows-based PCs, the Motorola Netopia® Installation Wizard will launch automatically. The Motorola Netopia® Installation Wizard will assist you to configure your PC to work with the Motorola Netopia® pocket Gateway. Follow the on-screen instructions. To proceed, click the Next button. The Motorola Netopia® Installation Wizard performs a series of checks on your system and then will install USB drivers for your connection. Place the Motorola Netopia® Pocket Gateway near your PC so you can see it easily. Make sure any cables are kept away from power cords, fluorescent lighting fixtures, and other sources of electrical interference. When the wizard prompts you, connect the RJ-11 Telephone Cable from the DSL port on the Motorola Netopia® Pocket Gateway to the ADSL phone jack. The DSL indicator light should blink for up to two minutes and then come on solid green once the device is connected to your computer. phone jack USB port Netopia Pocket Gateway/ RJ-11 phone cable 28 5. The Wizard displays a success message when the settings are configured. The Motorola Netopia® Installation Wizard will then launch your web browser and display the Welcome page where you configure your Motorola Netopia® Pocket Gateway. 29 Administrator’s Handbook Motorola Netopia® Gateway Status Indicator Lights Colored LEDs on your Motorola Netopia® Gateway indicate the status of various port activity. Different Gateway models have different ports for your connections and different indicator LEDs. The Quickstart Guide accompanying your Motorola Netopia® Gateway describes the behavior of the various indicator LEDs. 30 neto Status Indicator Lights (LEDs) ia Example status indicator lights Home Page - Basic Mode After you have performed the basic Quickstart configuration, any time you log in to your Motorola Netopia® Gateway you will access the Motorola Netopia® Gateway Home Page. You access the Home Page by typing http://192.168.1.254 in your Web browser’s location box. The Basic Mode Home Page appears. ☛ VoIP-enabled Gateways also display VoIP phone information, as well. 31 Administrator’s Handbook The Home Page displays the following information in the center section: Item Serial Number Software Release Description This is the unique serial number of your Gateway. This is the version number of the current embedded software in your Gateway. Warranty Date This is the date that your Gateway was installed and enabled. Status of DSL DSL connection (Internet) is either Up or Down Status of Connection Local WAN IP Address Remote Gateway Address Primary DNS Secondary DNS ‘Waiting for DSL’ is displayed while the Gateway is training. This should change to ‘Up’ within two minutes. ‘Up’ is displayed when the ADSL line is synched and the PPPoE session is established. ‘Down’ indicates inability to establish a connection; possible line failure. This is the negotiated address of the Gateway’s WAN interface. This address is usually dynamically assigned. This is the negotiated address of the remote router to which this Gateway is connected. These are the negotiated DNS addresses. ISP Username This is your PPPoE username as assigned by your service provider. Ethernet Status (if so equipped) Local Area Network (Ethernet) is either Up or Down USB Status If your Gateway is so equipped, Local Area Network (USB) is either Up or Down Line 1/2 Registration If your Gateway is so equipped, voice Line 1 and/or 2 is either Idle or Connected Date & Time This is the current UTC time; blank if this is not available due to lack of a network connection. The links in the left-hand column on this page allow you to manage or configure several features of your Gateway. Each link is described in its own section. 32 Link: Manage My Account You can change your ISP account information for the Motorola Netopia® Gateway. You can also manage other aspects of your account on your service provider’s account management Web site. Click on the Manage My Account link. The Manage My Account page appears. If you have a PPPoE account, enter your username, and then your new password. Confirm your new password. For security, your actual passwords are not displayed on the screen as you type. You must enter the new password twice to be sure you have typed it correctly. Click the Submit button. If you have a non-PPPoE account, click the OK button. You will be taken to your service provider’s Web site account management page. 33 Administrator’s Handbook Link: Status Details If you need to diagnose any problems with your Motorola Netopia® Gateway or its connection to the Internet, you can run a sophisticated diagnostic tool. It checks several aspects of your physical and electronic connection and reports its results on-screen. This can be useful for troubleshooting, or when speaking with a technical support technician. Click on the Status Details link. The Diagnostics page appears. Click the Run Diagnostics button to run your diagnostic tests. For a detailed description of these tests, see “Diagnostics” on page 217. 34 Link: Enable Remote Management This link allows you to authorize a remotely-located person, such as a support technician, to directly access your Motorola Netopia® Gateway. This is useful for fixing configuration problems when you need expert help. You can limit the amount of time such a person will have access to your Gateway. This will prevent unauthorized individuals from gaining access after the time limit has expired. Click the Enable Rmt Mgmt link. The Enable Remote Management page appears. Since you’ve already has entered an Admin password, you can use that Admin password or enter a new password. If you enter a new password, it becomes the temporary Admin password. After the time-out period has expired, the Admin password reverts to the original Admin password you entered. Enter a temporary password for the person you want to authorize, and confirm it by typing it again. You can select a time-out period for this password, from 5 to 30 minutes, from the pull-down menu. Be sure to tell the authorized person what the password is, and for how long the time-out is set. Click the OK button. 35 Administrator’s Handbook Link: Expert Mode Most users will find that the basic Quickstart configuration is all that they ever need to use. Some users, however, may want to do more advanced configuration. The Motorola Netopia® Gateway has many advanced features that can be accessed and configured through the Expert Mode pages. Click the Expert Mode link to display the Expert Mode Confirmation page. You should carefully consider any configuration changes you want to make, and be sure that your service provider supports them. Once you click the OK button you will be taken to the Expert Mode Home Page. The Expert Mode Home Page is the main access point for configuring and managing the advanced features of your Gateway. See “Expert Mode” on page 39 for information. 36 Link: Update Firmware ☛ NOTE: (This link is not available on the 3342/3352 models, since firmware updates must be upgraded via the USB host driver. 3342N/3352N models do support this feature.) Periodically, the embedded firmware in your Gateway may be updated to improve the operation or add new features. Your gateway includes its own onboard installation capability. Your service provider may inform you when new firmware is available, or you can check for yourself. Click the Update Firmware link. The Firmware Update Confirmation page appears. If you click the Continue button, the Gateway will check a remote Firmware Server for the latest firmware revision. If a newer version is found, your firmware will be automatically updated once you confirm the installation. 37 Administrator’s Handbook Link: Factory Reset In some cases, you may need to clear all the configuration settings and start over again to program the Motorola Netopia® Gateway. You can perform a factory reset to do this. Click on Factory Reset to reset the Gateway back to its original factory default settings. ☛ NOTE: Exercise caution before performing a Factory Reset. This will erase any configuration changes that you may have made and allow you to reprogram your Gateway. 38 CHAPTER 3 Expert Mode Using the Expert Mode Web-based user interface for the Motorola Netopia® 2200-, 3300- and 7000-series Gateway you can configure, troubleshoot, and monitor the status of your Gateway. Accessing the Expert Web Interface Open the Web Connection Once your Gateway is powered up, you can use any recent version of the best-known web browsers such as Netscape Navigator or Microsoft Internet Explorer from any LAN-attached PC or workstation. The procedure is: 1. 2. Enter the name or IP address of your Motorola Netopia® Gateway in the Web browser's window and press Return. For example, you would enter http://192.168.1.254. If an administrator or user password has been assigned to the Motorola Netopia® Gateway, enter Admin or User as the username and the appropriate password and click OK. The Basic Mode Home Page opens. 3. Click on the Expert Mode link in the left-hand column of links. 39 Administrator’s Handbook You are challenged to confirm your choice. Click OK. The Home Page opens in Expert Mode. 40 Home Page - Expert Mode The Home Page is the summary page for your Motorola Netopia® Gateway. The toolbar at the top provides links to controlling, configuring, and monitoring pages. Critical configuration and operational status is displayed in the center section. Home Page - Information The Home page’s center section contains a summary of the Gateway’s configuration settings and operational status. Summary Information Field Status and/or Description General Information Hardware Serial Number Software Version Product ID Date & Time Breakwater Firewall Safe Harbour Model number and summary specification Unique serial number, located on label attached to bottom of unit Release and build number of running Motorola Netopia® Operating System. Refers to internal circuit board series; useful in determining which software upgrade applies to your hardware type. This is the current UTC time; blank if this is not available due to lack of a network connection. If the optional feature key is installed: Status of the Breakwater Firewall: ClearSailing, SilentRunning, or LANdLocked. If the optional feature key is installed: SafeHarbour VPN IPsec Tunnel option (if installed): either On or Off. WAN 41 Administrator’s Handbook Status Data Rate (Kbps) Local Address Peer Address Connection Type NAT WAN Users Wide Area Network may be Waiting for DSL (or other waiting status), Up or Down Once connected, displays DSL speed rate, Downstream and Upstream IP address assigned to the WAN port. The IP address of the gateway to which the connection defaults. If doing DHCP, this info will be acquired. If doing PPP, this info will be negotiated. May be either Instant On or Always On. On or Off. ON if using Network Address Translation to share the IP address across many LAN users. Displays the number of users allotted and the total number available for use. LAN IP Address Netmask DHCP Server DHCP Leases Ethernet (or USB) Status Internal IP address of the Motorola Netopia® Gateway. Defines the IP subnet for the LAN Default is 255.255.255.0 for a Class C device On or Off. ON if using DHCP to get IP addresses for your LAN client machines. A “lease” is held by each LAN client that has obtained an IP address through DHCP. Status of your Ethernet network connection (if supported). Up or Down. VoIP Line 1/2 Registration If your Gateway is so equipped, voice Line 1 and/or 2 is either Idle or Registered 42 Toolbar The toolbar is the dark blue bar at the top of the page containing the major navigation buttons. These buttons are available from almost every page, allowing you to move freely about the site. Home Configure Quickstart LAN WAN Advanced Troubleshoot System Status Network Tools Diagnostics Security Install Restart Help Passwords Install Certificate Firewall Install Key IPSec Install Software Stateful Inspection Packet Filter Security Log Navigating the Web Interface Link: Breadcrumb Trail The breadcrumb trail is built in the light brown area beneath the toolbar. As you navigate down a path within the site, the trail is built from left to right. To return anywhere along the path from which you came, click on one of the links. 43 Administrator’s Handbook Restart Button: Restart The Restart button on the toolbar allows you to restart the Gateway at any time. You will be prompted to confirm the restart before any action is taken. The Restart Confirmation message explains the consequences of and reasons for restarting the Gateway. 44 Link: Alert Symbol The Alert symbol appears in the upper right corner if you make a database change; one in which a change is made to the Gateway’s configuration. The Alert serves as a reminder that you must Save the changes and Restart the Gateway before the change will take effect. You can make many changes on various pages, and even leave the browser for up to 5 minutes, but if the Gateway is restarted before the changes are applied, they will be lost. When you click on the Alert symbol, the Save Changes page appears. Here you can select various options to save or discard these changes. If more than one Alert is triggered, you will need to take action to clear the first Alert before you can see the second Alert. 45 Administrator’s Handbook Help Button: Help Context-sensitive Help is provided in your Gateway. The page shown here is displayed when you are on the Home page or other transitional pages. To see a context help page example, go to Security -> Passwords, then click Help. 46 Configure Button: Configure The Configuration options are presented in the order of likelihood you will need to use them. Quickstart is typically accessed during the hardware installation and initial configuration phase. Often, these settings should be changed only in accordance with information from your Service Provider. LAN and WAN settings are available to fine-tune your system. Advanced provides some special capabilities typically used for gaming or small office environments, or where LAN-side servers are involved. ☛ This button will not be available if you log on as User. Link: Quickstart How to Use the Quickstart Page. Quickstart is normally used immediately after the new hardware is installed. When you are first configuring your Gateway, Quickstart appears first. (Once you have configured your Gateway, logging on displays the Home page. Thereafter, if you need to use Quickstart, choose it from the Expert Mode Configure menu.) Setup Your Gateway using a PPP Connection. This example screen is the for a PPP Quickstart configuration. Your gateway authenticates with the Service Provider equipment using the ISP Username and Password. These values are given to you by your Service Provider. 1. 2. Enter your ISP Username and ISP Password. Click Connect to the Internet. 47 Administrator’s Handbook A brief message is displayed while the Gateway attempts to establish a connection. 3. When the connection succeeds, your browser will display your Service Provider’s home page. If you encounter any problems connecting, refer to the chapters “Basic Troubleshooting” on page 193 or “Advanced Troubleshooting” on page 207. 48 Link: LAN * Enable Interface: Enables all LAN-connected computers to share resources and to connect to the WAN. The Interface should always be enabled unless you are instructed to disable it by your Service Provider during troubleshooting. * IP Address: The LAN IP Address of the Gateway. The IP Address you assign to your LAN interface must not be used by another device on your LAN network. * IP Netmask: Specifies the subnet mask for the TCP/IP network connected to the virtual circuit. The subnet mask specifies which bits of the 32-bit binary IP address represent network information. The default subnet mask for most networks is 255.255.255.0 (Class C subnet mask.) * Restrictions: Specifies whether an administrator can open a Web Administrator or Telnet connection to the Gateway over the LAN interface in order to monitor and configure the Gateway. On the LAN Interface, you can enable or disable administrator access. By default, administrative restrictions are turned off, meaning an administrator can open a Web Administrator or Telnet connection through the LAN Interface. • Advanced: Clicking on the Advanced link displays the Advanced LAN IP Interface page. 49 Administrator’s Handbook • IGMP Forwarding: The default setting is Disabled. If you check this option, it will enable Internet Group • • • • Management Protocol (IGMP) multicast forwarding. IGMP allows a router to determine which host groups have members on a given network segment. See “IGMP (Internet Group Management Protocol)” on page 100 for more information. RIP Send Mode: Specifies whether the gateway should use Routing Information Protocol (RIP) broadcasts to advertise its routing tables to other routers on your network. You may choose from the following protocols: • RIP-1: Routing Information Protocol version 1 • RIP-2: RIP Version 2 is an extension of the original Routing Information Protocol (RIP-1) that expands the amount of useful information in the RIP packets. While RIP-1 and RIP-2 share the same basic algorithms, RIP-2 supports several new features, including inclusion of subnet masks in RIP packets and implementation of multicasting instead of broadcasting (which reduces the load on hosts which do not support routing protocols. • RIP-1 compatibility: Compatible with RIP version 1 • RIP-2 with MD5: MD5 authentication is an extension of RIP-2 that increases security by requiring an authentication key when routes are advertised. • RIP MD5 Key: Secret password when using RIP-2 with MD5. RIP Receive Mode: Specifies whether the Gateway should use Routing Information Protocol (RIP) broadcasts to update its routing tables with information received from other routers on your network. The protocol choices are the same as for the RIP send mode. Proxy ARP: Specifies whether you want the Gateway to respond when it receives an address resolution protocol for devices behind it. This is a way to make a computer that is physically located on one network appear to be part of a different physical network connected to the same Gateway. It allows you to hide a computer with a public IP address on a private network behind your Gateway, and still have the computer appear to be on the public network “in front of” the Gateway. Static Client Address Translation: If you check this checkbox, this feature allows a statically addressed computer whose IP address falls outside of the LAN subnet(s) to simply plug in and get online without any manual configuration on either the host or the Motorola Netopia® Gateway. If enabled, statically addressed LAN hosts that have an address outside of LAN subnets will be able to communicate via the Router’s WAN interface to the Internet. Supported static IP address values must fall outside of the Router's LAN subnet(s). • IP Subnets: The IP Subnets screen allows you to configure up to seven secondary subnets and their DHCP ranges, by entering IP address/subnet mask pairs: 50 ☛ Note: You need not use this screen if you have only a single Ethernet IP subnet. This screen displays seven rows of editable columns. All seven row labels are always visible, regardless of the number of subnets configured. • To add an IP subnet, select one of the rows, and click the Edit button. Check the Enabled checkbox and click the Submit button. The screen expands to allow you to enter subnet information. • • • • If DHCP Server (see below) is not enabled, the DHCP Start Address and DHCP End Address fields do not appear. Enter the Router’s IP address on the subnet in the IP Address field and the subnet mask for the subnet in the Netmask field. Enter the DHCP Start Address and End Address of the subnet range in their respective fields. Ranges cannot overlap and there may be only one range per subnet. Click the Submit button. When you are finished adding subnets, click the Alert icon at the upper right, and in the resulting page, click the Save and Restart link. To delete a configured subnet, set both the IP address and subnet mask values to 0.0.0.0, either explicitly or by clearing each field and clicking the Submit button to commit the change. ☛ NOTE: All additional DHCP ranges use the global lease period value. See page 52. 51 Administrator’s Handbook • DHCP Server: Your Gateway can provide network configuration information to computers on your LAN, using the Dynamic Host Configuration Protocol (DHCP). If you already have a DHCP server on your LAN, you should turn this service off. If you want the Gateway to provide this service, click the Server Mode pull-down menu, choose Server, then configure the range of IP addresses that you would like the Gateway to hand out to your computers. You can also specify the length of time the computers can use the configuration information; DHCP calls this period the lease time. Your Service Provider may, for certain services, want to provide configuration from its DHCP servers to the computers on your LANs. In this case, the Gateway will relay the DHCP requests from your computers to a DHCP server in the Service Provider's network. Click the relay-agent and enter the IP address of the Service Provider's DHCP server in the Server Address field. This address is furnished by the Service Provider. ☛ NOTE: The Relay-agent option only works when NAT is off and the Gateway is in router mode. 52 Wireless (supported models) If your Gateway is a wireless model (such as a 3347W) you can enable or disable the wireless LAN (WLAN) by clicking the Wireless link. Wireless functionality is enabled by default. If you uncheck the Enable Wireless checkbox, the Wireless Options are disabled, and the Gateway will not provide or broadcast any wireless LAN services. SSID (Network ID): The SSID is preset to a number that is unique to your unit. You can either leave it as is, or change it by entering a freeform name of up to 32 characters, for example “Ed’s Wireless LAN”. On client PCs’ software, this might also be called the Network Name. The SSID is used to identify this particular wireless LAN. Depending on their operating system or client wireless card, users must either: • select from a list of available wireless LANs that appear in a scanned list on their client • or, if you are in Closed System Mode (see Enable Closed System Mode below), enter this name on their clients in order to join this wireless LAN. The pull-down menu for enabling Privacy offers four settings: WPA-802.1x, WPA-PSK, WEP - Automatic, and Off - No Privacy. WEP-Manual is also available on the Advanced Configuration Options page. See “Privacy” on page 54. ☛ NOTE: On the 2200-Series Gateways, WEP-Manual privacy is enabled by default. Use the Motorola Netopia® Installation Wizard on the accompanying Motorola Netopia® CD to generate WEP keys for connecting wireless client computers. 53 Administrator’s Handbook Privacy • Off - No Privacy provides no encryption on your wireless LAN data. • WPA-802.1x provides RADIUS server authentication support. • WPA-PSK provides Wireless Protected Access, the most secure option for your wireless network. This mechanism provides the best data protection and access control. The Pre Shared Key is a passphrase shared between the Router and the clients and is used to generate dynamically changing keys. The passphrase can be 8-63 characters or up to 64 hex characters. It is recommended to use at least 20 characters for best security. • WEP - Automatic is a passphrase generator. You enter a passphrase that you choose in the Passphrase field. The passphrase can be any string of words or numbers. You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for encryption of network data. You can enable 40-, 128-, or 256-bit WEP Encryption (depending on the capability of your client wireless card) for IP traffic on your LAN. 54 You select a single key for encryption of outbound traffic. The WEP-enabled client must have an identical key of the same length, in the identical slot (1 – 4) as the Gateway, in order to successfully receive and decrypt the traffic. Similarly, the client also has a ‘default’ key that it uses to encrypt its transmissions. In order for the Gateway to receive the client’s data, it must likewise have the identical key of the same length, in the same slot. For simplicity, a Gateway and its clients need only enter, share, and use the first key. Click the Submit button. The Alert icon appears. Click the Alert icon, and then the Save and Restart link. 55 Administrator’s Handbook Advanced If you click the Advanced link, the advanced 802.11 Wireless Settings page appears. Note: This page displays different options depending on which form of Privacy or other options you have enabled. You can then configure: Operating Mode: The pull-down menu allows you to select and lock the Gateway into the wireless transmission mode you want. For compatibility with clients using 802.11b (up to 11 Mbps transmission) and 802.11g (up to 20+ Mbps), select Normal (802.11b + g). To limit your wireless LAN to one mode or the other, select 802.11b Only, or 802.11g Only. ☛ NOTE: If you choose to limit the operating mode to 802.11b or 802.11g only, clients using the mode you excluded will not be able to connect. Default Channel: on which the network will broadcast. This is a frequency range within the 2.4Ghz band. Channel selection depends on government regulated radio frequencies that vary from region to region. The widest range available is from 1 to 14. However, in North America only 1 to 11 may be selected. Europe, 56 France, Spain and Japan will differ. Channel selection can have a significant impact on performance, depending on other wireless activity close to this Gateway. Channel selection is not necessary at the client computers; the clients will scan the available channels seeking access points using the same SSID as the client. AutoChannel Setting: For 802.11G models, AutoChannel is a feature that allows the Motorola Netopia® Gateway to determine the best channel to broadcast automatically. Three settings are available from the pull-down menu: Off-Use default, At Startup, and Continuous. • Off-Use default is the default setting; the Motorola Netopia® Gateway will use the configured default channel selected from the previous pull-down menu. • At Startup causes the Motorola Netopia® Gateway at startup to briefly initialize on the default channel, then perform a full two- to three-second scan, and switch to the best channel it can find, remaining on that channel until the next reboot. • Continuous performs the at-startup scan, and will continuously monitor the current channel for any other Access Point beacons. If an Access Point beacon is detected on the same channel, the Motorola Netopia® Gateway will initiate a three- to four-minute scan of the channels, locate a better one, and switch. Once it has switched, it will remain on this channel for at least 30 minutes before switching again if another Access Point is detected. Enable Closed System Mode: If enabled, Closed System Mode hides the wireless network from the scanning features of wireless client computers. Unless both the wireless clients and the Router share the same SSID in Closed System mode, the Router’s wireless LAN will not appear as an available network when scanned for by wireless-enabled computers. Members of the Closed System WLAN must log onto the Router’s wireless network with the identical SSID as that configured in the router. Closed System mode is an ideal way to increase wireless security and to prevent casual detection by unwanted neighbors, office users, or malicious users such as hackers. If you do not enable Closed System Mode, it is more convenient, but potentially less secure, for clients to access your WLAN by scanning available access points. You must decide based on your own network requirements. About Closed System Mode Enabling Closed System Mode on your wireless Gateway provides another level of security, since your wireless LAN will no longer appear as an available access point to client PCs that are casually scanning for one. Your own wireless network clients, however, must log into the wireless LAN by using the exact SSID of the Motorola Netopia® Gateway. In addition, if you have enabled WEP encryption on the Motorola Netopia® Gateway, your network clients must also have WEP encryption enabled, and must have the same WEP encryption key as the Motorola Netopia® Gateway. Once the Motorola Netopia® Gateway is located by a client computer, by setting the client to a matching SSID, the client can connect immediately if WEP is not enabled. If WEP is enabled then the client must also have WEP enabled and a matching WEP key. Wireless client cards from different manufacturers and different operating systems accomplish connecting to a wireless LAN and enabling WEP in a variety of ways. Consult the documentation for your particular wireless card and/or operating system. 57 Administrator’s Handbook ☛ NOTE: While clients may also have a passphrase feature, these are vendor-specific and may not necessarily create the same keys. You can passphrase generate a set of keys on one, and manually enter them on the other to get around this. Block Wireless Bridging: Check the checkbox to block wireless clients from communicating with other wireless clients on the LAN side of the Gateway. • WEP - Manual allows you to enter your own encryption keys manually. This is a difficult process, but only needs to be done once. Avoid the temptation to enter all the same characters. Encryption Key Size #1 – #4: Selects the length of each encryption key. The longer the key, the stronger the encryption and the more difficult it is to break the encryption. 58 Encryption Key #1 – #4: The encryption keys. You enter keys using hexadecimal digits. For 40/64bit encryption, you need ten digits; 26 digits for 128bit, and 58 digits for 256bit WEP. Hexadecimal characters are 0 – 9, and a – f. Examples: • 40bit: 02468ACE02 • 128bit: 0123456789ABCDEF0123456789 • 256bit: 592CA140F0A238B0C61AE162F592CA140F0A238B0C61AE162F21A09C Use WEP encryption key (1 – 4) #: Specifies which key the Gateway will use to encrypt transmitted traffic. The default is key #1. You disable the wireless LAN by unchecking the Enable Wireless checkbox, clicking the Submit button, followed by the Save and Restart link. WPA Version Allowed If you select either WPA-802.1x or WPA-PSK as your privacy setting, the WPA Version Allowed pull-down menu appears to allow you to select the WPA version(s) that will be required for client connections. Choices are: • WPA Version 1 and 2, for maximum interoperability, • WPA Version 1 Only, for backward compatibility, • WPA Version 2 Only, for maximum security. All clients must support the version(s) selected in order to successfully connect. Multiple SSIDs The Multiple Wireless SSIDs feature allows you to add additional network identifiers (SSIDs or Network Names) for your wireless network. To enable Multiple Wireless SSIDs, click the Multiple SSIDs link. When the Multiple Wireless SSIDs screen appears, check the Enable SSID checkbox for each SSID you want to enable. 59 Administrator’s Handbook The screen expands to allow you to name each additional Wireless ID, and specify a Privacy mode for each one. 60 Privacy modes available from the pull-down menu for the multiple SSIDs are: WPA-PSK, WPA-802.1x, or Off-No Privacy. WEP can also be selected on the additional SSIDs as long as it is not used on the primary SSID. WEP can only be used on one SSID, so any others will not have WEP available. These additional Wireless IDs are “Closed System Mode” Wireless IDs that will not be shown by a client scan, and therefore must be manually configured at the client. In addition, wireless bridging between clients is disabled for all members of these additional network IDs. Click the Submit button. After your first entry, the Alert icon will appear in the upper right corner of your screen. When you are finished adding SSIDs, click the Alert icon, and Save your changes and restart the Gateway. 61 Administrator’s Handbook WiFi Multimedia WiFi Multimedia is an advanced feature that allows you to prioritize various types of data travelling over the wireless network. Certain types of data that are sensitive to delays, such as voice or video, must be prioritized ahead of other, less delay-sensitive types, such as email. WiFi Multimedia currently implements wireless Quality of Service (QoS) by transmitting data depending on Diffserv priority settings. These priorities are mapped into four Access Categories (AC), in increasing order of priority: • • • • Background (BK), Best Effort (BE), Video (VI), and Voice (VO). It requires WiFi Multimedia (WMM)-capable clients, usually a separate feature enabled at the client network settings, and client PC software that makes use of Differentiated Services (Diffserv). Refer to your operating system instructions for enabling Diffserv QoS.. When you click the WiFi Multimedia link the WiFi Multimedia page appears. To enable the WiFi Multimedia custom settings, select Diffserv from the pull-down menu. 62 The screen expands. Router EDCA Parameters (Enhanced Distributed Channel Access) govern wireless data from your Gateway to the client; Client EDCA Parameters govern wireless data from the client to your Gateway. ☛ NOTE: It is not recommended that you modify these settings without direct knowledge or instructions to do so. Modifying these settings inappropriately could seriously degrade network performance. • AIFs: (Arbitration Interframe Spacing) the wait time in milliseconds for data frames. • cwMin: (Minimum Contention Window) upper limit in milliseconds of the range for determining initial random backoff. The value you choose must be lower than cwMax. • cwMax: (Maximum Contention Window) upper limit in milliseconds of the range of determining final random backoff. The value you choose must be higher than cwMin. • TXOP Limit: Time interval in microseconds that clients may initiate transmissions. (When Operating Mode is B-only, default values are used and this field is not configurable.) Wireless MAC Authorization Wireless MAC Authorization allows you to specify which client PCs are allowed to join the wireless LAN by specific hardware address. Once it is enabled, only entered MAC addresses that have been set to Allow will 63 Administrator’s Handbook be accepted onto the wireless LAN. All unlisted addresses will be blocked, in addition to the listed addresses with Allow disabled. To enable Wireless MAC Authentication, click the MAC Authorization link. When the Wireless MAC Authentication screen appears, check the Enable Wireless MAC Authorization checkbox: The screen expands as follows: Click the Add button. The Authorized Wireless MAC Address Entry screen appears. Enter the MAC (hardware) address of the client PC you want to authorize for access to your wireless LAN. The Allow Access? checkbox is enabled by default. Unchecking this checkbox specifically denies access from this MAC address. Click the Submit button. ☛ Note: When MAC Authorization is enabled, all wireless clients are blocked until their MAC addresses 64 are added to the Authorized list. Your entry will be added to a list of up to 32 authorized addresses as shown: You can continue to Add, Edit, or Delete addresses to the list by clicking the respective buttons. After your first entry, the Alert icon will appear in the upper right corner of your screen. When you are finished adding addresses to the list, click the Alert icon, and Save your changes and restart the Gateway. Use RADIUS Server RADIUS servers allow external authentication of users by means of a remote authentication database. The remote authentication database is maintained by a Remote Authentication Dial-In User Service (RADIUS) server. In conjunction with Wireless User Authentication, you can use a RADIUS server database to authenticate users seeking access to the wireless services, as well as the authorized user list maintained locally within the Gateway. If you click the RADIUS link, the screen expands to allow you to enter your RADIUS server information. 65 Administrator’s Handbook • RADIUS Server Addr/Name: The default RADIUS server name or IP address that you want to use. • RADIUS Server Secret: The RADIUS secret key used by this server. The shared secret should have the same characteristics as a normal password. • RADIUS Server Port: The port on which the RADIUS server is listening, typically, the default 1812. Click the Submit button. You can also configure alternate RADIUS servers from the Advanced Network Configuration page, by clicking the Advanced link. The Advanced Network Configuration page appears. You access the RADIUS Server configuration screen from the Advanced Network Configuration web page, by clicking the RADIUS Server link. 66 Link: WAN When you click the WAN link, the WAN IP configuration page appears. This page varies depending on the WAN interface of your Motorola Netopia® Gateway. WAN IP Interfaces: Your IP interfaces are listed. PPP over Ethernet interface Click the PPP over Ethernet link to configure it. The WAN IP Interface page appears. Enable Interface: You can disable the interface by unchecking the checkbox. However, doing so will disable all ability for your LAN users to connect to the WAN using the Gateway. Address Mapping (NAT): Specifies whether you want the Gateway to use network address translation (NAT) when communicating with remote routers. NAT lets you conceal details of your network from remote routers. By default, address mapping is enabled. 67 Administrator’s Handbook Restrictions: This setting determines the types of traffic the Gateway accepts from the WAN. Admin Disabled means that Gateway traffic is accepted but administrative commands are ignored. None means that all traffic is accepted. When PPP is enabled, Admin Disabled is the default. DHCP/PPPoE/PPPoA Autosensing: The pull-down menu allows you to select an autosensing feature, or to disable it. Selecting between PPPoE/ DHCP or PPPoE/PPPoA enables automatic sensing of your WAN connection type. If you select PPPoE/ DHCP, the gateway attempts to connect using PPPoE first. If the Gateway fails to connect after 60 seconds, it switches to DHCP. As soon as it can connect via DHCP, the Gateway chooses and sets DHCP as its default. Otherwise, after attempting to connect via DHCP for 60 seconds, the Gateway switches back to PPPoE. The Gateway will continue to switch back and forth in this manner until it successfully connects. Similarly, selecting PPPoE/PPPoA causes the Gateway to attempt to connect by trying these protocols in parallel, and using the first one that is successful. If you choose to disable the feature, select Off. ISP Username: This is the username used to authenticate your Gateway with the Service Provider's network. This value is given to you by your Service Provider. ISP Password: This is the password used to authenticate your Gateway with the Service Provider's network. This value is given to you by your Service Provider. Connection Type: The pull-down menu allows you to choose to have either an uninterrupted connection or an as-needed connection. • Always On: This setting provides convenience, but it leaves your network permanently connected to the Internet. • Instant On furnishes almost all the benefits of an Always On connection, but has additional security benefits: - Your network cannot be attacked when it is not connected. - Your network may change address with each connection, making it more difficult to attack. Timeout: (only appears if Instant-On Connection Type is selected) Specifies the time in seconds before disconnect if there is no traffic over the Internet link. 68 Advanced: If you click the Advanced link, the Advanced WAN IP Interface configuration page appears. Local Address: If this value is 0.0.0.0, the Gateway will acquire its IP address from your ISP. Otherwise this address is assigned to the virtual PPP interface. Peer Address: Address of the server on the Service Provider side of the ppp link. This peer will attempt to negotiate the local IP address if IP Address = 0.0.0.0. If the remote peer does not accept the IP address, the link will not come up. RIP Receive Mode: Routing Information Protocol (RIP) is needed if there are IP routers on other segments of your Ethernet network that the Motorola Netopia® Gateway needs to recognize. Set to Off, Netopia Embedded Software Version 7.7.4 will not accept information from either RIP-1 nor RIP-2 routers. With Receive RIP Mode set to RIP-1, the Motorola Netopia® Gateway will accept routing information provided by RIP packets from other routers that use the same subnet mask. Set to RIP-2, Netopia Embedded Software Version 7.7.4 will accept routing information provided by RIP packets from other routers that use different subnet masks. From the pull-down menu, choose Off, RIP-1, RIP-2, RIP-1 compatibility, or RIP-2 with MD5. RIP Receive MD5 Key: (Only appears if RIP-2 with MD5 RIP Receive Mode is selected) The purpose of MD5 authentication is to provide an additional level of confidence that a RIP packet received was generated by a reliable source. In other words, MD5 authentication provides an enhanced level of security that information that your PC receives does not originate from a malicious source posing as part of your network. This field allows you to enter an MD5 encryption key of from 1 – 16 ASCII characters for authenticating RIP receipts. Multicast Forward: If you check this checkbox, this interface acts as an IGMP proxy host, and IGMP packets are transmitted and received on this interface on behalf of IGMP hosts on the LAN interface. IGMP Null Source Address: If you check this checkbox, the source IP address of every IGMP packet transmitted from this interface is set to 0.0.0.0. This complies with the requirements of TR-101, and removes the need for a publicly advertised IP address on the WAN interface. This checkbox is only available if “Multicast Forward” is checked. 69 Administrator’s Handbook LCP Settings: Authentication: Select Off, PAP and/or CHAP, PAP only, or CHAP only from the pull-down menu. The settings for port authentication on the Gateway must match the authentication expected by the remote system. The username and passwords are available on the WAN IP Interfaces page. MRU: Specifies the Maximum Receive Unit for the PPP Interface. Magic Number: Enables or disables LCP magic number negotiation. Protocol Compression: Specifies whether you want the Gateway to compress the PPP Protocol field when it transmits datagrams over the PPP link. LCP Echo Requests: Specifies whether you want your Gateway to send LCP echo requests. You should turn off LCP echoing if you do not want the Gateway to drop a PPP link to a nonresponsive peer. Max Failures: Specifies the maximum number of Configure-NAK messages the PPP module can send without having sent a Configure-ACK message. Max Configures: Specifies the maximum number of unacknowledged configuration requests that your Gateway will send. Max Terminates: Specifies the maximum number of unacknowledged termination requests that your Gateway will send before terminating the PPP link. Restart Timer: The number of seconds the Gateway should wait before retransmitting a configuration or termination request. Click the Submit button when you are finished. Ethernet WAN interface Click the Ethernet WAN link to configure it. 70 The WAN IP Interface page appears. Enable Interface: You can disable the interface by unchecking the checkbox. However, doing so will disable all ability for your LAN users to connect to the WAN using the Gateway. Obtain IP Address Automatically: Your service provider may tell you that the WAN IP Address for your Gateway is static. In this case, disable this checkbox and enter the IP Address and IP Netmask from your Service Provider in the appropriate fields. IP Address: This is the IP Address from your Service Provider when using static IP addressing. IP Netmask: This is the Netmask from your Service Provider when using static IP addressing. ☛ NOTE: Beginning with Firmware Version 7.7, you can now run an IPoE interface without an IP address (“unnumbered” interface), if you un-check “Obtain IP Address Automatically” and set the IP Address to 0. 71 Administrator’s Handbook Address Mapping (NAT): Specifies whether you want the Gateway to use network address translation (NAT) when communicating with remote routers. NAT lets you conceal details of your network from remote routers. By default, address mapping is enabled. Restrictions: This setting determines the types of traffic the Gateway accepts from the WAN. Admin Disabled means that Gateway traffic is accepted but administrative commands are ignored. None means that all traffic is accepted. Admin Disabled is the default. Advanced: If you click the Advanced link the Advanced WAN IP Interface configuration page appears. RIP Receive Mode: Routing Information Protocol (RIP) is needed if there are IP routers on other segments of your Ethernet network that the Motorola Netopia® Gateway needs to recognize. Set to Off, Netopia Embedded Software Version 7.7.4 will not accept information from either RIP-1 nor RIP-2 routers. With Receive RIP Mode set to RIP-1, the Motorola Netopia® Gateway will accept routing information provided by RIP packets from other routers that use the same subnet mask. Set to RIP-2, Netopia Embedded Software Version 7.7.4 will accept routing information provided by RIP packets from other routers that use different subnet masks. From the pull-down menu, choose Off, RIP-1, RIP-2, RIP-1 compatibility, or RIP-2 with MD5. Enable Proxy ARP: Checking the checkbox will enable the Gateway to respond when it receives an Address Resolution Protocol message for devices behind it. Multicast Forward: If you check this checkbox, this interface acts as an IGMP proxy host, and IGMP packets are transmitted and received on this interface on behalf of IGMP hosts on the LAN interface. IGMP Null Source Address: If you check this checkbox, the source IP address of every IGMP packet transmitted from this interface is set to 0.0.0.0. This complies with the requirements of TR-101, and removes the need for a publicly advertised IP address on the WAN interface. This checkbox is only available if “Multicast Forward” is checked. IP Gateway Enable Gateway Option: You can configure the Gateway to send packets to a default gateway if it does not know how to reach the destination host. Interface Type: If you have PPPoE enabled, you can specify that packets destined for unknown hosts will be sent to the gateway being used by the remote PPP peer. If you select ip-address, you must enter the IP address of a host on a local or remote network to receive the traffic. Default Gateway: The IP Address of the default gateway. Other WAN Options PPPoE: You can enable or disable PPPoE. This link also allows configuration of NAT, admin restrictions, PPPoE username/password, and connection type. 72 WAN Ethernet and VDSL Gateways To allow for concurrent PPPoE and IPoE support on WAN Ethernet Gateways, including VDSL units, PPPoE with IPoE is available on the PPPoE configuration page. Checking the checkbox will provide this concurrent support. When you enable PPPoE with IPoE, the additional WAN interface becomes available for configuration. ☛ NOTE: Enabling pppoe-with-ipoe disables support for multiple PPPoE sessions. ADSL Gateways ATM Circuits: You can configure the ATM circuits and the number of Sessions. The IP Interface(s) should be reconfigured after making changes here. Available Encapsulation types: Available Multiplexing types: PPP over Ethernet (PPPoE) LLC/SNAP PPP over ATM (PPPoA) VC muxed RFC-1483 Bridged Ethernet RFC-1483 Routed IP None 73 Administrator’s Handbook Your Motorola Netopia® ADSL Gateway supports VPI/VCI autodetection by default. If VPI/VCI autodetection is enabled, the ATM Circuits page displays VPI/VCI = 0. If you configure a new ATM VPI/VCI pair, upon saving and restarting, autodetection is disabled and only the new VPI/VCI pair configuration will be enabled. VPI/VCI Autodetection consists of eight static VPI/VCI pair configurations. These are 0/35, 8/35, 0/32, 8/32, 1/35, 1/1, 1/32, 2/32. These eight VPI/VCI pairs will be created if the Gateway is configured for autodetection. the Gateway does not establish a circuit using any of these preconfigured VPI/VCI pairs, then you can manually enter a VPI/VCI pair in the ATM Circuits page. PPPoE with IPoE: For ADSL Gateways, you must configure two VCCs with the same VPI/VCI settings to provide concurrent PPPoE with IPoE support. You must use fixed VPI/VCI values for PPPoE with IPoE. You cannot have both VPI/VCI values set to 0/0; autodetection does not work in this mode. 74 Once the VCCs have been configured, the WAN IP Interfaces screen displays the additional interface which you can then configure as required. 75 Administrator’s Handbook ATM Traffic Shaping: You can prioritize delay-sensitive data by configuring the Quality of Service (QoS) characteristics of the virtual circuit. Click the ATM Traffic Shaping link. You can choose UBR (Unspecified Bit Rate), CBR (Constant Bit Rate), or VBR (Variable Bit Rate) from the pull-down menu and set the Peak Cell Rate (PCR) in the editable field. UBR (Unspecified Bit Rate) guarantees no minimum transmission rate. Cells are transmitted on a “best effort” basis. However, there is a cap on the maximum transmission rate for UBR VCs. In a practical situation: • UBR VCs should be transmitted at a priority lower than CBR. • Bandwidth should be shared equally among UBR VCs. UBR applications are non-real-time traffic such as IP data traffic. CBR (Constant Bit Rate) guarantees a certain transmission rate (although the application may underutilize this bandwidth). A Peak Cell Rate (PCR) characterizes CBR. CBR is most suited for real time applications such as real time voice / video, although it can be used for other applications. VBR (Variable Bit Rate) This class is characterized by: • a Peak Cell Rate (PCR), which is a temporary burst, not a sustained rate, and • a Sustained Cell Rate (SCR), • a Burst Tolerance (BT), specified in terms of Maximum Burst Size (MBS). The MBS is the maximum number of cells that can be transmitted at the peak cell rate and should be less than, or equal to the Peak Cell Rate, which should be less than, or equal to the line rate. VBR has two sub-classes: a. VBR non-real-time (VBR-nrt): Typical applications are non-real-time traffic, such as IP data traffic. This class yields a fair amount of Cell Delay Variation (CDV). b. VBR real time (VBR-rt): Typical applications are real-time traffic, such as compressed voice over IP and video conferencing. This class transmits cells with a more tightly bounded Cell Delay Variation. The applications follow CBR. ☛ Note: The difference between VBR-rt and VBR-nrt is the tolerated Cell Delay Variation range and the provisioned Maximum Burst Size. 76 Class PCR SCR MBS Transmit Priority Comments UBR N/A N/A Low PCR is a cap CBR N/A N/A High PCR is a guaranteed rate VBR High PCR > SCR. SCR is a guaranteed rate. PCR is a cap. 77 Administrator’s Handbook Link: Advanced Selected Advanced options are discussed in the pages that follow. Many are self-explanatory or are dictated by your service provider. The following are typical links under Configure -> Advanced (some models offer other links): 78 Link: IP Static Routes A static route identifies a manually configured pathway to a remote network. Unlike dynamic routes, which are acquired and confirmed periodically from other routers, static routes do not time out. Consequently, static routes are useful when working with PPP, since an intermittent PPP link may make maintenance of dynamic routes problematic. When you click the Static Routes link, the IP Static Routes page appears. You can configure as many as 32 static IP routes for the Gateway. To add a static route, click the Add button. The IP Static Route Entry page appears. • Destination Network: Enter the IP address of the static route. It may not be 0.0.0.0. • Netmask: Enter the subnet mask for the IP network at the other end of the static route. The subnet mask associated with the destination network must represent the same network class (A, B, or C) or a lower class (such as a class C subnet mask or class B network number) to be valid. • Interface Type: Choose PPP (vcc1) – depending on the interface; typically vcc1 for DSL – or IP Address from the pull-down menu to specify whether the static route is accessible through PPP or IP address. • Gateway: Enter the IP address of the gateway for the static route. The default gateway must be located on a network connected to your Motorola Netopia® Gateway configured interface. • Metric: Specifies the hop count for the static route. Enter a number from 1 to 15 to indicate the number of routes (actual or best guess) a packet must traverse to reach the remote network. Some metric or a value of 1 will be used to indicate: • The remote network is one router away and the static route is the best way to reach it. • The remote network is more than one router away but the static route should not be replaced by a dynamic route, even if the dynamic route is more efficient. 79 Administrator’s Handbook • RIP Advertise: From the pull-down menu, choose how the static route should be advertised via RIP: • Split Horizon: Do not advertise route if the gateway is on the same subnet. • Always: Advertise route in all RIP messages. • Never: Do not advertise route. Click the Submit button. The Alert icon page, when you are finished. will appear, so that you can switch to the Save Changes Once you save your changes, you will be returned to the IP Static Routes entry screen. • You can continue to Add, Edit, or Delete Static Routes from this screen. When you are finished, click the Alert icon Changes link. 80 , switch to the Save Changes page, and click the Save Link: IP Static ARP Your Gateway maintains a dynamic Address Resolution Protocol (ARP) table to map IP addresses to Ethernet (MAC) addresses. It populates this ARP table dynamically, by retrieving IP address/MAC address pairs only when it needs them. Optionally, you can define static ARP entries to map IP addresses to their corresponding Ethernet MAC addresses. Unlike dynamic ARP table entries, static ARP table entries do not time out. The IP address cannot be 0.0.0.0. The Ethernet MAC address entry is in nn-nn-nn-nn-nn-nn (hexadecimal) format. 81 Administrator’s Handbook Link: Pinholes Pinholes allow you to transparently route selected types of network traffic, such as FTP requests or HTTP (Web) connections, to a specific host behind the Gateway. Creating a pinhole allows access traffic originating from a remote connection (WAN) to be sent to the internal computer (LAN) that is specified in the Pinhole page. Pinholes are common for applications like multiplayer online games. Refer to software manufacturer application documentation for specific traffic types and port numbers. Configure Specific Pinholes. Planning for Your Pinholes. Determine if any of the service applications that you want to provide on your LAN stations use TCP or UDP protocols. If an application does, then you must configure a pinhole to implement port forwarding. This is accessed from the Advanced -> Pinholes page. Example: A LAN Requiring Three Pinholes . The procedure on the following pages describes how you set up your NAT-enabled Motorola Netopia® Gateway to support three separate applications. This requires passing three kinds of specific IP traffic through to your LAN. Application 1: You have a Web server located on your LAN behind your Motorola Netopia® Gateway and would like users on the Internet to have access to it. With NAT “On”, the only externally visible IP address on your network is the Gateway’s WAN IP (supplied by your Service Provider). All traffic intended for that LAN Web server must be directed to that IP address. Application 2: You want one of your LAN stations to act as the “central repository” for all email for all of the LAN users. Application 3: One of your LAN stations is specially configured for game applications. You want this specific LAN station to be dedicated to games. A sample table to plan the desired pinholes is: WAN Traffic Type Web Email Games Protocol TCP TCP UDP Pinhole Name my-webserver my-mailserver my-games LAN Internal IP Address 192.168.1.1 192.168.1.2 192.168.1.3 For this example, Internet protocols TCP and UDP must be passed through the NAT security feature and the Gateway’s embedded Web (HTTP) port must be re-assigned by configuring new settings on the Internal Servers page. 82 ☛ TIPS for making Pinhole Entries: 1. If the port forwarding feature is required for Web services, ensure that the embedded Web server’s port number is re-assigned PRIOR to any Pinhole data entry. 2. Enter data for one Pinhole at a time. 3. Use a unique name for each Pinhole. If you choose a duplicate name, it will overwrite the previous information without warning. A diagram of this LAN example is: Gateway my-webserver Internet 192.168.1.1 WAN Ethernet Interface 210.219.41.20 LAN Ethernet Interface NAT my-mailserver 192.168.1.2 NAT Pinholes Embedded Web Server 210.219.41.20:8100 my-games 192.168.1.3 You can also use the LAN-side address of the Gateway, 192.168.1.x:8100 to access the web and 192.168.1.x:23 to access the telnet server. 83 Administrator’s Handbook Pinhole Configuration Procedure. Use the following steps: 1. From the Configure toolbar button -> Advanced link, select the Internal Servers link. Since Port Forwarding is required for this example, the Motorola Netopia® embedded Web server is configured first. ☛ NOTE: The two text boxes, Web (HTTP) Server Port and Telnet Server Port, on this page refer to the port numbers of the Motorola Netopia® Gateway’s embedded administration ports. To pass Web traffic through to your LAN station(s), select a Web (HTTP) Port number that is greater than 1024. In this example, you choose 8100. 2. Type 8100 in the Web (HTTP) Server Port text box. 3. Click the Submit button. Click Advanced. Select the Pinholes link to go to the Pinhole page. Click Add. Type your specific data into the Pinhole Entries table of this page. Click Submit. 4. 5. 84 6. Click on the Add or Edit more Pinholes link. Click the Add button. Add the next Pinhole. Type the specific data for the second Pinhole. 7. Click on the Add or Edit more Pinholes link. Click the Add button. Add the next Pinhole. Type the specific data for the third Pinhole. ☛ NOTE: Note the following parameters for the “my-games” Pinhole: 1. The Protocol ID is UDP. 2. The external port is specified as a range. 3. The Internal port is specified as the lower range entry. 85 Administrator’s Handbook 8. Click on the Add or Edit more Pinholes link. Review your entries to be sure they are correct. Click the Alert icon. 10. Click the Save and Restart link to complete the entire Pinhole creation task and ensure that the parameters are properly saved. 9. ☛ NOTE: REMEMBER: When you have re-assigned the port address for the embedded Web server, you can still access this facility. Use the Gateway’s WAN address plus the new port number. In this example it would be : or, in this case, 210.219.41.20:8100 You can also use the LAN-side address of the Gateway, 192.168.1.x:8100 to access the web and 192.168.1.x:23 to access the telnet server. 86 Link: IPMaps IPMaps supports one-to-one Network Address Translation (NAT) for IP addresses assigned to servers, hosts, or specific computers on the LAN side of the Motorola Netopia® Gateway. A single static or dynamic (DHCP) WAN IP address must be assigned to support other devices on the LAN. These devices utilize Motorola Netopia®’s default NAT/PAT capabilities. Configure the IPMaps Feature FAQs for the IPMaps Feature Before configuring an example of an IPMaps-enabled network, review these frequently asked questions. What are IPMaps and how are they used? The IPMaps feature allows multiple static WAN IP addresses to be assigned to the Motorola Netopia® Gateway. Static WAN IP addresses are used to support specific services, like a web server, mail server, or DNS server. This is accomplished by mapping a separate static WAN IP address to a specific internal LAN IP address. All traffic arriving at the Gateway intended for the static IP address is transferred to the internal device. All outbound traffic from the internal device appears to originate from the static IP address. Locally hosted servers are supported by a public IP address while LAN users behind the NAT-enabled IP address are protected. IPMaps is compatible with the use of NAT, with either a statically assigned IP address or DHCP/PPP served IP address for the NAT table. What types of servers are supported by IPMaps? IPMaps allows a Motorola Netopia® Gateway to support servers behind the Gateway, for example, web, mail, FTP, or DNS servers. VPN servers are not supported at this time. Can I use IPMaps with my PPPoE or PPPoA connection? Yes. IPMaps can be assigned to the WAN interface provided they are on the same subnet. Service providers will need to ensure proper routing to all IP addresses assigned to your WAN interface. Will IPMaps allow IP addresses from different subnets to be assigned to my Gateway? IPMap will support statically assigned WAN IP addresses from the same subnet. WAN IP addresses from different subnets are not supported. 87 Administrator’s Handbook IPMaps Block Diagram The following diagram shows the IPMaps principle in conjunction with existing Motorola Netopia® NAT operations: Motorola Netopia® Gateway Static IP Addresses for IPMaps Applications WAN Interface LAN Interface 192.168.1.1 NAT/PAT Table 143.137.50.37 143.137.50.36 143.137.50.37 192.168.1.1 143.137.50.36 192.168.1.2 192.168.1.2 143.137.50.35 ... 192.168.1.3 ... 143.137.50.35 Static IP Addresses or DHCP/PPP Served IP Address for Netopia’s default NAT/PAT Capabilities 192.168.1.n LAN stations with WAN IP traffic forwarded by Netopia’s IPMaps LAN stations with WAN IP traffic forwarded by Netopia’s NAT function. IPMaps: One-to-One Multiple Address Mapping 88 192.168.1.3 .. 192.168.1.n Link: Default Server This feature allows you to: • Direct your Gateway to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN. Enable it for certain situations: – Where you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. – When you want all unsolicited traffic to go to a specific LAN host. • Configure for IP Passthrough. Configure a Default Server. This feature allows you to direct unsolicited or non-specific traffic to a designated LAN station. With NAT “On” in the Gateway, these packets normally would be discarded. For instance, this could be application traffic where you don’t know (in advance) the port or protocol that will be used. Some game applications fit this profile. Use the following steps to setup a NAT default server to receive this information: 1. Select the Configure toolbar button, then Advanced, then the Default Server link. 2. From the pull-down menu, select Default-Server. The NAT Server IP Address field appears. 3. Determine the IP address of the LAN computer you have chosen to receive the unexpected or unknown traffic. Enter this address in the NAT Server IP Address field. 4. 5. 6. Click the Submit button. Click the Alert button. Click the Save and Restart link to confirm. Typical Network Diagram. A typical network using the NAT Default Server looks like this: 89 Administrator’s Handbook Internet Gateway LAN STN #3 192.168.1.3 WAN Ethernet Interface 210.219.41.20 LAN Ethernet Interface NAT LAN STN #2 192.168.1.2 NAT protected Embedded Web Server 210.219.41.20 (Port 80 default) NAT Default Server NAT Default Server 192.168.1.1 You can also use the LAN-side address of the Gateway, 192.168.1.x to access the web and telnet server. NAT Combination Application. Motorola Netopia®’s NAT security feature allows you to configure a sophisticated LAN layout that uses both the Pinhole and Default Server capabilities. With this topology, you configure the embedded administration ports as a first task, followed by the Pinholes and, finally, the NAT Default Server. When using both NAT pinholes and NAT Default Server the Gateway works with the following rules (in sequence) to forward traffic from the Internet to the LAN: 1. 2. 3. If the packet is a response to an existing connection created by outbound traffic from a LAN PC, forward to that station. If not, check for a match with a pinhole configuration and, if one is found, forward the packet according to the pinhole rule. If there’s no pinhole, the packet is forwarded to the Default Server. IP-Passthrough. Your Gateway offers an IP passthrough feature. The IP passthrough feature allows a single PC on the LAN to have the Gateway’s public address assigned to it. It also provides PAT (NAPT) via the same public IP address for all other hosts on the private LAN subnet. Using IP passthrough: • The public WAN IP is used to provide IP address translation for private LAN computers. • The public WAN IP is assigned and reused on a LAN computer. 90 • DHCP address serving can automatically serve the WAN IP address to a LAN computer. When DHCP is used for addressing the designated passthrough PC, the acquired or configured WAN address is passed to DHCP, which will dynamically configure a single-servable-address subnet, and reserve the address for the configured MAC address. This dynamic subnet configuration is based on the local and remote WAN address and subnet mask. If the WAN interface does not have a suitable subnet mask that is usable, for example when using PPP or PPPoE, the DHCP subnet configuration will default to a class C subnet mask. • If you want to manually assign the WAN address to a LAN PC, do not check the DHCP Enable checkbox. • If you check the DHCP Enable checkbox, the screen expands. The Host Hardware Address field displays. Here you enter the MAC address of the designated IPPassthrough computer. • If this MAC address is not all zeroes, then it will use DHCP to set the LAN host's address to the (configured or acquired) WAN IP address. The MAC address must be six colon-delimited or dash-delimited sets of hex digits ('0' – 'FF'). • If you leave the MAC address as zeros then the first DHCP client will be assigned the WAN address. Once configured, the passthrough host's DHCP leases will be shortened to two minutes. This allows for timely updates of the host's IP address, which will be a private IP address before the WAN connection is established. After the WAN connection is established and has an address, the passthrough host can renew its DHCP address binding to acquire the WAN IP address. A restriction. Since both the Gateway and the passthrough host will use the same IP address, new sessions that conflict with existing sessions will be rejected by the Gateway. For example, suppose you are a teleworker using an IPSec tunnel from the Gateway and from the passthrough host. Both tunnels go to the same remote endpoint, such as the VPN access concentrator at your employer’s office. In this case, the first one to start the IPSec traffic will be allowed; the second one – since, from the WAN, it's indistinguishable – will fail. 91 Administrator’s Handbook Link: Differentiated Services When you click the Differentiated Services link, the Differentiated Services configuration screen appears. Differentiated Services (Diffserv) allow your Gateway to make Quality of Service (QoS) decisions about what path Internet traffic, such as Voice over IP (VoIP), should travel across your network. For example, you may want streaming video conferencing to use high quality, but more restrictive, connections, or, you might want e-mail to use less restrictive, but less reliable, connections. VDSL and Bonded ADSL models display this screen: Most other models display this screen: • To enable Differentiated Services, check the Enable checkbox. • (Not displayed on VDSL and Bonded ADSL models) Enter a value from 60 to 100 (percent) in the LowHigh Priority Ratio field. The default is 92. Differentiated Services uses the low-to-high priority queue ratio to regulate traffic flow. For example, to provide the least possible latency and highest possible throughput for high priority traffic, you could set the ratio to 100(%). This would cause the gateway to forward low priority data only after the high priority queue is completely empty. In practice, you should set it to something less than 100%, since the low priority traffic might have to wait too long to be passed, and consequently be subject to time-outs. Click the Submit button. You can then define Custom Flows. If your applications do not provide Quality of Service (QoS) control, Custom Flows allows you to define streams for some protocols, port ranges, and between specific end point addresses. 92 • To define a custom flow, click the Add button. The Custom Flow Entry screen appears. • Name – Enter a name in this field to label the flow. • Protocol – Select the protocol from the pull-down menu: TCP (default), UDP, ICMP, or Other. “Other” is appropriate for setting up flows on protocols with nonstandard port definitions. IPSEC and PPTP are common examples. • Numerical Protocol – If you select “Other” protocol, this field appears for you to provide its actual protocol number, with a range of 0 – 255. • Direction – Choose Outbound (default), Inbound, or Both from the pull-down menu. • Start Port – For TCP or UDP protocols, you can optionally specify a range of ports. Enter the starting port here. • End Port – Enter the ending port here. • Inside IP Address/Netmask – For outbound flows, specify an IP address/netmask on your LAN. For inbound flows, this setting is ignored. This setting marks packets from this LAN IP host/network based on the address and netmask information. For outbound flows, the Inside IP Address/Netmask is the source address. If you enter a zero IP address (0.0.0.0), the IP address/netmask fields will be ignored. • Outside IP Address/Netmask – If you want traffic destined for and originating from a certain WAN IP address to be controlled, enter the IP address and subnet mask here. If you leave the default all-zeroes, the outside address check is ignored. For outbound flows, the outside address is the destination IP address for traffic; for inbound packets, the outside address is the source IP address. Note: When setting the Inside/Outside IP Address/Netmask settings, note that a netmask value can be used to configure for a network rather than a single IP address. 93 Administrator’s Handbook • Quality of Service (QoS) – This is the Quality of Service setting for the flow, based on the TOS bit information. Select Expedite, Assure, or Off (default) from the pull-down menu. The following table outlines the TOS bit settings and behavior: QoS Setting 94 TOS Bit Value Behavior Off TOS=000 This custom flow is disabled. You can activate it by selecting one of the two settings below. This setting allows you to pre-define flows without actually activating them. Assure TOS=001 Use normal queuing and throughput rules, but do not drop packets if possible. Appropriate for applications with no guaranteed delivery mechanism. Expedite TOS=101 Use minimum delay. Appropriate for VoIP and video applications. Network Control TOS=111 Use highest possible priority. Link: DNS Your Service Provider may maintain a Domain Name server. If you have the information for the DNS servers, enter it on the DNS page. If your Gateway is configured to use DHCP to obtain its WAN IP address, the DNS information is automatically obtained from that same DHCP Server. 95 Administrator’s Handbook Link: DHCP Server Your Gateway can provide network configuration information to computers on your LAN, using the Dynamic Host Configuration Protocol (DHCP). If you already have a DHCP server on your LAN, you should turn this service off. If you want the Gateway to provide this service, select Server from the Server Mode pull-down menu, then configure the range of IP addresses that you would like the Gateway to hand out to your computers. You can also specify the length of time the computers can use the configuration information; DHCP calls this period the lease time. Your Service Provider may, for certain services, want to provide configuration from its DHCP servers to the computers on your LANs. In this case, the Gateway will relay the DHCP requests from your computers to a DHCP server in the Service Provider's network. Select Relay-agent and enter the IP address of the Service Provider's DHCP server in the Server Address field. This address is furnished by the Service Provider. ☛ NOTE: The relay-agent option only works when NAT is off and the Gateway is in router mode. 96 Link: RADIUS Server RADIUS servers allow external authentication of users by means of a remote authentication database. The remote authentication database is maintained by a Remote Authentication Dial-In User Service (RADIUS) server. In conjunction with Wireless User Authentication, you can use a RADIUS server database to authenticate users seeking access to the wireless services, as well as the authorized user list maintained locally within the Gateway. If you click the RADIUS link, the RADIUS Servers screen appears. • RADIUS Server Addr/Name: The default RADIUS server name or IP address that you want to use. • RADIUS Server Secret: The RADIUS secret key used by this server. The shared secret should have the same characteristics as a normal password. • RADIUS Server Port: The port on which the RADIUS server is listening, typically, the default 1812. Click the Submit button. You can also configure alternate RADIUS servers from the Wireless Configuration pages. See “Use RADIUS Server” on page 65 for more information. 97 Administrator’s Handbook Link: SNMP When you click the SNMP link, the SNMP configuration page appears. The Simple Network Management Protocol (SNMP) lets a network administrator monitor problems on a network by retrieving settings on remote network devices. The network administrator typically runs an SNMP management station program on a local host to obtain information from an SNMP agent. In this case, the Motorola Netopia® Gateway is an SNMP agent. Your Gateway supports SNMP-V1, with the exception of most sets (read-only and traps), and SNMP-V2. (For certain parts of the NPAV2TRAP.MIB – parameters under resNatParams, resDslParams, resSecParams – set is supported.) You enter SNMP configuration information on this page. Your network administrator furnishes the SNMP parameters. ☛ WARNING: SNMP presents you with a security issue. The community facility of SNMP behaves somewhat like a password. The community “public” is a well-known community name. It could be used to examine the configuration of your Gateway by your service provider or an uninvited reviewer. The information can be read from the Gateway. If you are strongly concerned about security, you may leave the “public” community blank. 98 The Notification Type pull-down menu allows you to configure the type of SNMP notifications that will be generated: • v1 Trap – This selection will generate notifications containing an SNMPv1 Trap Protocol Data Unit (PDU) • v2 Trap – This selection will generate notifications containing an SNMPv2 Trap PDU • Inform – This selection will generate notifications containing an SNMPv2 InformRequest PDU. To send SNMP traps, you must add IP addresses for each trap receiver you want to have. Click the Add button. The IP Trap Entry screen appears. Enter an IP Trap Entry IP address. This is the destination for SNMP trap messages, the IP address of the host acting as an SNMP console. Click the Submit button. Click the Alert icon, and in the resulting page, click the Save and Restart link. 99 Administrator’s Handbook Link: IGMP (Internet Group Management Protocol) Multicasting is a method for transmitting large amounts of information to many, but not all, computers over an internet. One common use is to distribute real time voice, video, and data services to the set of computers which have joined a distributed conference. Other uses include updating the address books of mobile computer users in the field, or sending out company newsletters to a distribution list. Since a router should not be used as a passive forwarding device, Motorola Netopia® Gateways use a protocol for forwarding multicasting: Internet Group Management Protocol (IGMP). Motorola Netopia® Gateways support IGMP Version 1, Version 2, or, beginning with Motorola Netopia® Firmware Version 7.7, Version 3. See the “Advanced” option in “LAN” on page 49 for more information. IGMP “Snooping” is a feature of Ethernet layer 2 switches that “listens in” on the IGMP conversation between computers and multicast routers. Through this process, it builds a database of where the multicast routers reside by noting IGMP general queries used in the querier selection process and by listening to other router protocols. From the host point of view, the snooping function listens at a port level for an IGMP report. The switch then processes the IGMP report and starts forwarding the relevant multicast stream onto the host's port. When the switch receives an IGMP leave message, it processes the leave message, and if appropriate stops the multicast stream to that particular port. Basically, customer IGMP messages although processed by the switch are also sent to the multicast routers. In order for IGMP snooping to function with IGMP Version 3, it must always track the full source filter state of each host on each group, as was previously done with Version 2 only when Fast Leave support was enabled. IGMP Version 3 supports: IGMP Source Filtering: the ability for group memberships to incorporate source address filtering. This allows “Source-Specific Multicast” (SSM). By adding source filtering, a Gateway that proxies IGMP can more selectively join the specific multicast group for which there are interested LAN multicast receivers. These features require no user configuration on the Gateway. To configure IGMP options available in Motorola Netopia® Gateways, click the IGMP link. 100 The IGMP page appears. You can set the following options: • • • • • • •IGMP Snooping – checking this checkbox enables the Motorola Netopia® Gateway to “listen in” to IGMP traffic. The Gateway discovers multicast group membership for the purpose of restricting multicast transmissions to only those ports which have requested them. This helps to reduce overall network traffic from streaming media and other bandwidth-intensive IP multicast applications. •Robustness – a way of indicating how sensitive to lost packets the network is. IGMP can recover from robustness minus 1 lost IGMP packet. The default value is 2. •Query Interval– the amount of time in seconds between IGMP General Query messages sent by the querier gateway. The default query interval is 125 seconds. •Query Response Interval – the maximum amount of time in tenths of a second that the IGMP router waits to receive a response to a General Query message. The default query response interval is 10 seconds and must be less than the query interval. •Unsolicited Report Interval – the amount of time in seconds between repetitions of a particular computer’s initial report of membership in a group. The default unsolicited report interval is 10 seconds. Querier Version – Select a version of the IGMP Querier from the pull-down menu: v1, v2, or v3. The default v3 allows for backward compatibility mode with the earlier versions, and should not need to be changed. However, for administrative purposes you may select either v1 or v2. Last Member Query Interval – the amount of time in tenths of a second that the IGMP gateway waits to receive a response to a Group-Specific Query message. The last member query interval is also the amount of time in seconds between successive Group-Specific Query messages. The default last member query interval is 1 second (10 deci-seconds). Last Member Query Count – the number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface. The default last member query count is 2. Fast Leave – Checking this checkbox enables a non-standard expedited leave mechanism. The querier keeps track of which client is requesting which channel by IP address. When a leave message is received, the querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier. By default, Fast Leave is set to Off. Log Enable – If you check this checkbox, all IGMP messages on both the LAN and the WAN will be logged. Wireless Multicast to Unicast conversion – This checkbox only appears if IGMP Snooping is enabled. If you check this checkbox, the Gateway replaces the multicast MAC-address with the physical MAC-address of the wireless client. If there is more than one wireless client interested in the same multicast group, the router will revert to multicasting the stream immediately. When one or more wireless clients leave a group, and the router determines that only a single wireless client is interested in the stream, it will once again unicast the stream. Click the Submit button. Click the Alert icon, and in the resulting page, click the Save and Restart link. 101 Administrator’s Handbook Link: UPnP Universal Plug and Play (UPnP™) is a set of protocols that allows a PC to automatically discover other UPnP devices (anything from an internet gateway device to a light switch), retrieve an XML description of the device and its services, control the device, and subscribe to real-time event notification. By default, UPnP is enabled on the Motorola Netopia® Gateway. For Windows XP users, the automatic discovery feature places an icon representing the Motorola Netopia® Gateway automatically in the “My Network Places” folder. Double-clicking this icon opens the Gateway’s web UI. PCs using UPnP can retrieve the Gateway’s WAN IP address, and automatically create NAT port maps. This means that applications that support UPnP, and are used with a UPnP-enabled Motorola Netopia® Gateway, will not need application layer gateway support on the Motorola Netopia® Gateway to work through NAT. You can disable UPnP, if you are not using any UPnP devices or applications. • Uncheck the UPnP Enabled checkbox, and click the Submit button. • The Alert icon will appear in the upper right corner of the web page. Click the Alert icon, and when prompted, click the Save and Restart link. 102 Link: LAN Management TR-064 is a LAN-side DSL Gateway configuration specification. It is an extension of UPnP. It defines more services to locally manage the Motorola Netopia® Gateway. While UPnP allows open access to configure the Gateway's features, TR-064 requires a password to execute any command that changes the Gateway's configuration. TR-064 is enabled by default. To disable it: • Uncheck the Enabled checkbox, and click the Submit button. • The Alert icon will appear in the upper right corner of the web page. Click the Alert icon, and when prompted, click the Save and Restart link. 103 Administrator’s Handbook Link: Ethernet Bridge The Motorola Netopia® Gateway can be used as a bridge, rather than a router. A bridge is a device that joins two networks. As an Internet access device, a bridge connects the home computer directly to the service provider’s network equipment with no intervening routing functionality, such as Network Address Translation. Your home computer becomes just another address on the service provider’s network. In a DSL connection, the bridge serves simply to convey the digital data information back and forth over your telephone lines in a form that keeps it separate from your voice telephone signals. If your service provider’s network is set up to provide your Internet connectivity via bridge mode, you can set your Motorola Netopia® Gateway to be compatible. Bridges let you join two networks, so that they appear to be part of the same physical network. As a bridge for protocols other than TCP/IP, your Gateway keeps track of as many as 512 MAC (Media Access Control) addresses, each of which uniquely identifies an individual host on a network. Your Gateway uses this bridging table to identify which hosts are accessible through which of its network interfaces. The bridging table contains the MAC address of each packet it sees, along with the interface over which it received the packet. Over time, the Gateway learns which hosts are available through its WAN port and/or its LAN port. When configured in Bridge Mode, the Motorola Netopia® will act as a pass-through device and allow the workstations on your LAN to have public addresses directly on the internet. ☛ NOTE: In this mode the Motorola Netopia® is providing NO firewall protection as is afforded by NAT. Also, only the workstations that have a public address can access the internet. This can be useful if you have multiple static public IPs on the LAN. Bridging per WAN is supported in conjunction with VLANs – individual WANs can be bridged to the LAN only if the WANs are part of a VLAN. (See “VLAN” on page 107 for more information.) The capability to bridge individual VLANs is supported only if the underlying encapsulation is RFC1483-Bridged (ether-llc). 104 Configuring for Bridge Mode 1. 2. 3. Browse into the Motorola Netopia® Gateway’s web interface. Click on the Configure button in the upper Menu bar. Click on the LAN link. The LAN page appears. 4. In the box titled LAN IP Interface (Ethernet 100BT): Make note of the Ethernet IP Address and subnet mask. You can use this address to access the router in the future. 5. 6. Click on the Advanced link in the left-hand links toolbar. Under the heading of Services, click on the Ethernet Bridge link. The Ethernet Bridge page appears. The appearance of this page varies, depending on your Gateway’s interfaces. 7. If available: a. Check the Enable Bridging on Port selection. (This may be Always On.) b. Click Submit. 8. If you want the Gateway to do both bridging and routing, check the Enable Concurrent Bridging/Routing checkbox. When this mode is enabled, the Gateway will appear to be a router, but also bridge traffic from the LAN if it has a valid LAN-side address. 9. Check the Enable System Bridge checkbox. The window shrinks. 105 Administrator’s Handbook b. Click Submit. At this point you should be ready to do the final save on the configuration changes you have made. The yellow Alert symbol will appear beneath the Help button on the right-hand end of the menu bar. Click on the Alert symbol and you will see whether your changes have been validated. 11. If you are satisfied with the changes you have made, click Save and Restart in the Save Database box to Apply changes and restart Gateway. 10. You have now configured your Motorola Netopia® Gateway for bridging, and it will bridge all traffic across the WAN. You will need to make configurations to your machines on your LAN. These settings must be made in accordance with your ISP. If you ever need to get back into the Motorola Netopia® Gateway again for management reasons, you will need to manually configure your machine to be in the same subnet as the Ethernet interface of the Motorola Netopia®, since DHCP server is not operational in bridge mode. 106 Link: VLAN When you click the VLAN link the VLANs page appears. Overview A Virtual Local Area Network (VLAN) is a network of computers or other devices that behave as if they are connected to the same wire even though they may be physically located on different segments of a LAN. You set up VLANs by configuring the Gateway software rather than hardware. This makes VLANs very flexible. VLANs behave like separate and independent networks. Beginning with Version 7.7.4, VLANs are now strictly layer 2 entities. They can be thought of as virtual Ethernet switches, into which can be added: Ethernet ports, router IP interfaces, ATM PVC/VCC interfaces, SSIDs, and any other physical port such as USB, HPNA, or MOCA. This allows great flexibility on how the components of a system are connected to each other. VLANs are part of Motorola’s VGx Virtual Gateway technology which allows individual port-based VLANs to be treated as separate and distinct “channels.” When data is passed to a Motorola Netopia VGx-enabled broadband gateway, specific policies, routing, and prioritization parameters can be applied to each individual service, delivering that service to the appropriate peripheral device with the required level of quality of service (QoS). In effect, a single Motorola gateway acts as separate virtual gateways for each distinct service being delivered. Motorola’s VGx technology maps multiple local VLANs to one or more specific permanent virtual circuits (PVCs) for DSL, or wide area network VLANs for a fiber network. VGx provides service segmentation and QoS controls, service management, and supports delivery of triple play applications: voice for IP Telephony, video for IPTV, and data. Your Gateway supports the following: • Port-based VLANs - these can be used when no trunking is required • Global VLANs - these are used when trunking is required on any port member of the VLAN - Supports 802.1q and 802.1p; both are configurable • Routed VLANs 107 Administrator’s Handbook - WAN-side VLAN with Multiple WAN IPoE interface support and IP interface-to-VLAN binding - LAN-side VLAN with IP interface-to-VLAN binding - Inter-VLAN routing • Bridged VLANs - these VLANs are used to bridge traffic from LAN to WAN • Prioritization per VLAN and per port Ethernet Switching/Policy Setup Before you configure any VLANs, the unconfigured Gateway is set up as a router composed of a LAN switch, a WAN switch, and a router in the middle, with LAN and WAN IP interfaces connected to their respective switches. These bindings between Ethernet switch ports, IP LAN interface, IP WAN interface and WAN physical ports are automatically created. When you configure any VLANs, the default bindings are no longer valid, and the system requires explicit binding between IP interfaces and layer 2 interfaces. Each VLAN can be thought of as a layer 2 switch, and enabling each port or interface in a VLAN is analogous to plugging it in to the layer 2 switch. Thereafter, in order for devices to communicate on layer 2, they must be associated in the same VLAN. For devices to communicate at layer 3, the devices must be either on the same VLAN, or on VLANs that have an Inter-VLAN routing group enabled in common. When configuring VLANs you must define how traffic needs to be forwarded: • If traffic needs to be bridged between LAN and WAN you can create a single VLAN that encompasses the WAN port and LAN ports. • If traffic needs to be routed then you must define four elements: • LAN-side VLANs • WAN-side VLANs • Associate IP Interfaces to VLANs • Inter-VLAN Routing Groups: configuration of routing between VLANs is done by association of a VLAN to a Routing Group. Traffic will be routed between VLANs within a routing group. The LAN IP Ethernet Interface can be bound to multiple LAN VLANs, but forwarding can be limited between an Ethernet LAN port and a WAN VLAN if you properly configure Inter-VLAN groups. Inter-VLAN groups are also used to block routing between WAN interfaces. If each WAN IP interface is bound to its own VLAN and if you configure a different Inter-VLAN group for each WAN VLAN then no routing between WAN IP interfaces is possible. • Example: to route between a VCC and all the LAN ports, which effectively is similar to the default configuration without any VLANs: Create a VLAN named "VccWan" consisting of vcc1, ip-vcc1, routing-group 1 Create a VLAN named "Lan" consisting of eth0.1, eth0.2, eth0.3, eth0.4, ssid1, ssid2, ssid3, ssid4 (etc.), ip-eth-a, routing-group 1 108 An example of multiple VLANs, using a Motorola Netopia® Gateway with VGx managed switch technology, is shown below: A VLAN Model Combining Bridging and Routing To configure VLANs check the Enable checkbox. To create a VLAN select a list item from the main VLAN page and click the Edit button. 109 Administrator’s Handbook The VLAN Entry page appears. Check the Enable checkbox, and enter a descriptive name for the VLAN. You can create up to 16 VLANs, and you can also restrict any VLAN, and the computers on it, from administering the Gateway. • VLAN Name – A descriptive name for the VLAN. • Type – LAN or WAN Port(s) can be enabled on the VLAN. You can choose a type designation as follows: By-Port: indicates that the VLAN is port-based. Traffic sent to this port will be treated as belonging to the VLAN, and will not be forwarded to other ports that are not within a common VLAN segment. Global indicates that the ports joining this VLAN are part of a global 802.1q Ethernet VLAN. This VLAN includes ports on this Router and may include ports within other devices throughout the network. The VID in this case may define the behavior of traffic between all devices on the network having ports that are members of this VLAN segment. 110 • VLAN ID – If you select Global as the VLAN Type, the VLAN ID field appears for you to enter a VID. This must be a unique identifying number between 1 and 4094. (A VID of zero (0) is permitted on the Ethernet WAN port only.) • Admin Restricted – If you want to prevent administrative access to the Gateway from this VLAN, check the checkbox. • 802.1p Priority Bit: If you set this from the pull-down menu to a value greater than 0, all packets of this VLAN with unmarked priority bits (pbits) will be re-marked to this priority. Click the Submit button. The VLAN Port Configuration screen appears. • Port interfaces available for this VLAN are listed in the left hand column. • Displayed port interfaces vary depending on the kinds of physical ports on your Gateway, for example, Ethernet, USB, and/or wireless. Also, if you have multiple wireless SSIDs defined, these may be displayed as well (See Enable Multiple Wireless IDs on page 59) • For Motorola Netopia® VGx technology models, separate Ethernet switch ports are displayed and may be configured. To enable any of them on this VLAN, check the associated Enable checkbox(es). Typically you will choose a physical port, such as an Ethernet port (example: eth0.1) or a wireless SSID (example: ssid1). • When you enable an interface, the Tag, Priority, and Promote checkboxes and an 802.1p Priority Bit pull-down menu appear for that interface. 111 Administrator’s Handbook Tag – Packets transmitted from this port through this VLAN must be tagged with the VLAN VID. Packets received through this port destined for this VLAN must be tagged with the VLAN VID by the source. The Tag option is only available on Global type ports. Priority – Use any 802.1p priority bits in the VLAN header to prioritize packets within the Gateway’s internal queues, according to DiffServ priority mapping rules. See “Differentiated Services” on page 92 for more information. Promote – Write any 802.1p priority bits into the IP-TOS header bit field for received IP packets on this port destined for this VLAN. Write any IP-TOS priority bits into the 802.1p priority bit field for tagged IP packets transmitted from this port for this VLAN. All mappings between Ethernet 802.1p and IP-TOS are made according to a pre-defined QoS mapping policy. The pre-defined mapping can now be set in the CLI. See “Queue Configuration” on page 271. See also “Differentiated Services” on page 92 for more information. 802.1p Priority Bit – If you set this field to a value greater than 0, all packets received on this port with unmarked priority bits (pbits) will be re-marked to this priority. If the port 802.1p PBit is greater than 0, the VLAN 802.1p PBit setting is ignored. • Select an IP Interface for this VLAN if it is to be routed; otherwise leave the default. These selections will vary depending on your IP interfaces. For example, if you have set up multiple VCCs, these will appear in the list as ip-vcc1, ip-vcc2, and so forth. 112 • When you select an IP interface, the screen expands to allow you to configure Inter-Vlan-Groups. Inter-VLAN groups allow VLANs in the group to route traffic to the others; ungrouped VLANs cannot route traffic to each other. • Click the Submit button. • When you are finished, click the Alert icon in the upper right-hand corner of the screen, and in the resulting screen, click the Save link. • If you want to create more VLANs, click the Advanced link (in the left-hand toolbar) and then the VLAN link in the resulting page, and repeat the process. 113 Administrator’s Handbook You can Edit, Clear, Enable, or Disable your VLAN entries by returning to the VLANs page, and selecting the appropriate entry from the displayed list. • When you are finished, click the Alert icon in the upper right-hand corner of the screen, and in the resulting screen, click the Save and Restart link. To view the settings for each VLAN, select the desired VLAN from the list and click the Details button. 114 The screen expands to display the VLAN settings. 115 Administrator’s Handbook Example The following is a simple example of how you might configure some VLANs: You want to configure a 3347NWG-VGx Gateway with two SSIDs (see “Multiple SSIDs” on page 59 for more information) for two VLANs, allowing both access to the Internet. One SSID will be in the same VLAN as the four ports of the Ethernet Switch, so that those two networks can communicate. The second VLAN will be for the other SSID. The second VLAN will also be denied access to the 3347NWG-VGx web interface and telnet interface. This setup might be useful if you have a doctor’s office or a coffee shop, and you want to keep your customers separated from the rest of the network. 1. In the VLANs page, check the Enable checkbox, select VLAN #1 in the VLANs list, and click the Edit button. 2. Check the Enable checkbox, and in the VLAN Name box, enter the name you would like. For example, call it Network A. Since this VLAN will be for SSID1 and the Ethernet ports, leave Admin Restricted unchecked. This will give this VLAN access to the Gateway. 3. 4. 116 Click the Submit button. In the Port Configuration for VLAN:1 page, you add the Port Interfaces you want associated with the VLAN. In this case, select all the physical Ethernet ports: eth0.1 through eth0.4, and wireless ssid1. Select ip-eth-a, the IP interface for the group. This will be Inter-Vlan-Group #1. Check the Group-1 checkbox. These ports will be able to communicate with each other. 5. 6. Click the Submit button. In the VLAN page, select VLAN #2 in the VLANs list, and click the Edit button. The VLAN Name must be given another unique name. For example, call it Network B. Since this is for the second SSID that we don’t want to be given access to the Gateway, check the Admin Restricted checkbox. 117 Administrator’s Handbook 7. 8. Click the Submit button. In the Port Configuration for VLAN: 2 page, you add the Port Interfaces you want associated with the VLAN. Select the ip-eth-a port interface and check the ssid2 port interface. Make this VLAN a member of Inter-Vlan-Group Group-2. Click the Submit button. 10. Next, create a VLAN to provide the Inter-Vlan-Groups access to the Internet (WAN). 9. For example, call it WAN VLAN. 118 Check the vcc1 checkbox, select the ip-vcc1 IP interface, and check the Inter-Vlan-Group Group-1 and Group-2 checkboxes. Members of Groups 1 and 2 will now be able to communicate with the Internet (WAN), but not with each other. 11. Once you have finished with the configuration of the VLANs, click the Alert icon in the upper right hand corner. This will validate that the settings are legal for your network. 12. Click the Save and Restart link. This will restart the Motorola Netopia® Gateway and retain the VLAN configuration. 119 Administrator’s Handbook Link: VoIP (supported models only) Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol, Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. Certain Motorola Netopia® Gateway models have two separate voice ports for connecting telephone handsets. These models support VoIP. If your Gateway is a VoIP model, you can configure the VoIP features. When you click the VoIP link, the SIP Line Entry page appears. To enable a VoIP line, select one of the lines from the SIP Line Entry menu that corresponds to the port on the Gateway to which your phone is connected. Click the Edit button. In the resulting screen, check the Enable SIP checkbox. The screen expands to display the features that you can enable for that line. 120 SIP Line Entry Registration Interval (in secs) Length of time the VoIP registration will be valid before it will be renewed. Default is 1 hour. Registrar Server Registration Server name or IP address. Registrar Port Registration Server port. Default is 5060. Proxy Server Proxy server name or IP address. 121 Administrator’s Handbook SIP Line Entry Proxy Port Proxy server port, if required. Default is 5060. Outbound Proxy Server Outbound Proxy server name or IP address, if required. Outbound Proxy Port Outbound Proxy server port, if required. Default is 5060. User Display Name Name of this phone’s user to be displayed on the Home page. Example: “Jacob Q. Smith” SIP User Name Registration user ID. Example: “jqsmith” SIP User Password Registration user password. Auth User ID The authorization ID that authenticates the user to SIP for the specified phone. Most SIP Servers expect this to be the User Name itself but some may use Auth User ID. Call Features Settings DTMF Mode Choose the Dual Tone Multi-Frequency Mode: • Inband: Sends the DTMF digits as a normal inband tone. • RFC2833: Sends the DTMF digits as an event as part of the RTP packet header information. • Info: Sends the DTMF digits in the SIP INFO message. Enable End of Dial Marker If you check this checkbox, the Gateway will generate an “end of dial” (#) signal that indicates that the dialed number is complete. Enable Call Fowarding Unconditionally If you check this checkbox, all calls will be forwarded to a specified number. The Unconditional Call Fowarding Number field will appear for you to enter the number, if enabled. Enable Call Forwarding On Busy If you check this checkbox, calls will be forwarded to a specified number if the line is busy. The On Busy Call Fowarding Number field will appear for you to enter the number, if enabled. Enable Call Forwarding On No Answer If you check this checkbox, calls will be forwarded to a specified number if there is no answer. The On No Answer Call Fowarding Number field will appear for you to enter the number, if enabled. Enable Waiting If you check this checkbox, call waiting is enabled. Enable Conferencing If you check this checkbox, 3-party teleconferencing is enabled. Subscribe for Do Not Disturb If you check this checkbox, the Gateway will reject VoIP calls without ringing the phone. Subscribe for MWI If you check this checkbox, Message Waiting Indicator is enabled when new voice mail is received. When you are finished entering the required information, click the Submit button. To configure the second voice port, return to the SIP Line Entry screen by clicking the VoIP link in the Breadcrumb Trail. When you are finished, click the Alert icon page, click the Save and Restart link. 122 in the upper right corner of the page, and in the resulting The Home page for a VoIP-enabled Gateway with both phone lines registered is shown below. 123 Administrator’s Handbook Link: System The System Name defaults to your Gateway's factory identifier combined with its serial number. Some cable-oriented Service Providers use the System Name as an important identification and support parameter. The System Name can be 1 – 255 characters long; it can include embedded spaces and special characters. The Log Message Level alters the severity at which messages are collected in the Gateway's system log. Do not alter this field unless instructed by your Support representative. 124 Link: Syslog Parameters You can configure a UNIX-compatible syslog client to report a number of subsets of the events entered in the Gateway’s WAN Event History. Syslog sends log-messages to a host that you specify. To enable syslog logging, click on the Syslog Parameters link. Check the Syslog checkbox. The screen expands. • Syslog: Enable syslog logging in the system. • Syslog Host Name/IP Address: Enter the name or the IP Address of the host that should receive sys• • • • log messages. Facility: From the pull-down menu, select the Syslog facility to be used by the router when generating syslog messages. Options are local0 through local7. Log Violations: If you check this checkbox, the Gateway will generate messages whenever a packet is discarded because it violates the router's security policy. Log Access Attempts: If you check this checkbox, the Gateway will generate messages whenever a packet attempts to access the router or tries to pass through the router. This option is disabled by default. Log Accepted Packets: If you check this checkbox, the Gateway will generate messages whenever a packet accesses the router or passes through the router. This option is disabled by default. ☛ NOTE: Syslog needs to be enabled to comply with logging requirements mentioned in The Modular Firewall Certification Criteria - Baseline Module - version 4.1 (specified by ICSA Labs). For more information, please go to the following URL: http://www.icsalabs.com/icsa/docs/html/communities/firewalls/pdf/4.1/baseline.pdf 125 Administrator’s Handbook Log Event Messages Administration Related Log Messages 1. administrative access attempted: This log-message is generated whenever the user attempts to access the router's management interface. 2. administrative access authenticated and allowed: This log-message is generated whenever the user attempts to access the router's management interface and is successfully authenticated and allowed access to the management interface. 3. administrative access allowed: If for some reason, a customer does not want password protection for the management interface, this log-message is generated whenever any user attempts to access the router's management interface and is allowed access to the management interface. 4. administrative access denied invalid user name: This log-message is generated whenever the user tries to access the router's management interface and authentication fails due to incorrect user-name. 5. administrative access denied invalid password: This log-message is generated whenever the user tries to access the router's management interface and authentication fails due to incorrect password. 6. administrative access denied - telnet access not allowed: This log-message is generated whenever the user tries to access the router's Telnet management interface from a Public interface and is not permitted since Remote Management is disabled. 7. administrative access denied - web access not allowed: This log-message is generated whenever the user tries to access the router's HTTP management interface from a Public interface and is not permitted since Remote Management is disabled. System Log Messages 1. Received NTP Date and Time: This log-message is generated whenever NTP receives Date and time from the server. 2. EN: IP up: This log-message is generated whenever Ethernet WAN comes up. 3. WAN: Ethernet WAN1 activated at 100000 Kbps: This log-message is generated when the Ethernet WAN Link is up. 4. Device Restarted: This log-message is generated when the router has been restarted. DSL Log Messages (most common): 126 1. WAN: Data link activated at Kbps (rx/tx) This log message is generated when the DSL link comes up. 2.WAN: Data link deactivated This log message is generated when the DSL link goes down. 3. RFC1483 up This log message is generated when RFC1483 link comes up. 4. RFC1483- : IP down This log message is generated when RFC1483 link goes down. DSL Log Messages (most common): 5. PPP: Channel up Dialout Profile name: This log message is generated when a PPP channel comes up. 6. PPP- down: This log message is generated when a PPP channel goes down. The reason for the channel going down is displayed as well. Access-related Log Messages 1. permitted: This log-message is generated whenever a packet is allowed to traverse router-interfaces or allowed to access the router itself. 2. attempt: This log-message is generated whenever a packet attempts to traverse router-interfaces or attempts to access the router itself. 3. dropped - violation of security policy: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped by the firewall because it violates the expected conditions. 4. dropped - invalid checksum: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because of invalid IP checksum. 5. dropped - invalid data length: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the IP length is greater than the received packet length or if the length is too small for an IP packet. 6. dropped - fragmented packet: This log-message is generated whenever a packet, traversing the router, is dropped because it is fragmented, stateful inspection is turned ON on the packet's transmit or receive interface, and denyfragment option is enabled. 7. dropped - cannot fragment: This log-message is generated whenever a packet traversing the router is dropped because the packet cannot be sent without fragmentation, but the do not fragment bit is set. 8. dropped - no route found: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because no route is found to forward the packet. 9. dropped - invalid IP version: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the IP version is not 4. 10. dropped - possible land attack: This log-message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the packet is TCP/UDP packet and source IP Address and source port equals the destination IP Address and destination port. 11. TCP SYN flood detected: This log-message is generated whenever a SYN packet destined to the router's management interface is dropped because the number of SYN-sent and SYN-receives exceeds one half the number of allowable connections in the router. 12. Telnet receive DoS attack - packets dropped: This log-message is generated whenever TCP packets destined to the router's telnet management interface are dropped due to overwhelming receive data. 127 Administrator’s Handbook Access-related Log Messages 128 13. dropped - reassembly timeout: This log-message is generated whenever packets, traversing the router or destined to the router itself, are dropped because of reassembly timeout. 14. dropped - illegal size: This log-message is generated whenever packets, traversing the router or destined to the router itself, are dropped during reassembly because of illegal packet size in a fragment. Link: Internal Servers Your Gateway ships with an embedded Web server and support for a Telnet session, to allow ease of use for configuration and maintenance. The default ports of 80 for HTTP and 23 for Telnet may be reassigned. This is necessary if a pinhole is created to support applications using port 80 or 23. See “Pinholes” on page 82. for more information on Pinhole configuration. Web (HTTP) Server Port: To reassign the port number used to access the Motorola Netopia® embedded Web server, change this value to a value greater than 1024. When you next access the embedded Motorola Netopia® Web server, append the IP address with , (e.g. Point your browser to http:// 210.219.41.20:8080). Telnet Server Port: To reassign the port number used to access your Motorola Netopia® embedded Telnet server, change this value to a value greater than 1024. When you next access the Motorola Netopia® embedded Telnet server, append the IP address with , (e.g. telnet 210.219.41.20 2323). You can also use the LAN-side address of the Gateway, 192.168.1.x:8100 to access the web server and 192.168.1.x:2323 to access the telnet server. The value of 0 for an internal server port will disable that server. You can disable Telnet or Web, but not both. If you disabled both ports, you would not be able to reconfigure the unit without pressing the reset button. 129 Administrator’s Handbook Link: Software Hosting Software Hosting allows you to host internet applications when NAT is enabled. User(PC) specifies the machine on which the selected software is hosted. You can host different games and software on different PCs. To select the games or software that you want to host for a specific PC, highlight the name(s) in the box on the left side of the screen. Click the Add button to select the software that will be hosted. To remove a game or software from the hosted list, highlight the game or software you want to remove and click the Remove button. 130 List of Supported Games and Software Age of Empires, v.1.0 Age of Empires: The Rise of Rome, v.1.0 Age of Wonders Asheron's Call Baldur's Gate Battlefield Communicator Buddy Phone Calista IP Phone CART Precision Racing, v 1.0 Citrix Metaframe/ICA Client Close Combat for Windows 1.0 Close Combat: A Bridge Too Far, v 2.0 Close Combat III: The Russian Front, v 1.0 Combat Flight Sim: WWII Europe Series, v 1.0 Combat Flight Sim 2: WWII Pacific Thr, v 1.0 Dark Reign Delta Force (Client and Server) Delta Force 2 Diablo II Server Dialpad DNS Server Dune 2000 eDonkey 2000 eMule F-16, Mig 29 F-22, Lightning 3 Fighter Ace II FTP GNUtella H.323 compliant (Netmeeting, CUSeeME) Half Life Hellbender for Windows, v 1.0 Heretic II Hexen II Hotline Server HTTP HTTPS ICQ 2001b ICQ Old IMAP Client IMAP Client v.3 Internet Phone IPSec IPSec IKE Jedi Knight II: Jedi Outcast Kali KazaA LimeWire Links LS 2000 Mech Warrior 3 Mech Warrior 4: Vengeance Medal of Honor Allied Assault Microsoft Flight Simulator 98 Microsoft Flight Simulator 2000 Microsoft Golf 1998 Edition, v 1.0 Microsoft Golf 1999 Edition Microsoft Golf 2001 Edition Midtown Madness, v 1.0 Monster Truck Madness, v 1.0 Monster Truck Madness 2, v 2.0 Motocross Madness 2, v 2.0 Motocross Madness, v 1.0 MSN Game Zone MSN Game Zone (DX7 an 8 Play) Need for Speed 3, Hot Pursuit Need for Speed, Porsche Net2Phone NNTP Operation FlashPoint Outlaws pcAnywhere (incoming) POP-3 PPTP Quake II Quake III Rainbow Six RealAudio Return to Castle Wolfenstein 131 Administrator’s Handbook Roger Wilco Rogue Spear ShoutCast Server SMTP SNMP SSH server StarCraft Starfleet Command StarLancer, v 1.0 Telnet TFTP Tiberian Sun: Command and Conquer Timbuktu Total Annihilation Ultima Online Unreal Tournament Server Urban Assault, v 1.0 VNC, Virtual Network Computing Westwood Online, Command and Conquer Win2000 Terminal Server XBox Live Games Yahoo Messenger Chat Yahoo Messenger Phone ZNES Rename a User(PC) If a PC on your LAN has no assigned host name, you can assign one by clicking the Rename a User(PC) link. To rename a server, select the server from the pull-down menu. Then type a new name in the text box below the pull-down menu. Click the Update button to save the new name. ☛ NOTE: The new name given to a server is only known to Software Hosting. It is not used as an identifier in other network functions, such as DNS or DHCP. 132 Link: Backup The purpose of Backup is to provide a recovery mechanism in the event that the primary connection fails. A failure can be either line loss, for example by central site switch failure or physical cable breakage, or loss of end-to-end connectivity. Detection of one of these failures causes the Gateway to switch from using the primary DSL WAN connection to an alternate gateway on the Ethernet LAN. In the event of a loss of primary connectivity you have the option of switching back to the primary circuit automatically once it has recovered its connection. A typical application would be to have a LAN connection from your Gateway to another Gateway that has, for example, another DSL modem or Gateway connection to the Internet, and designating the second gateway as the backup gateway. Should the primary WAN connection fail, traffic would be automatically redirected through your alternate gateway device to maintain Internet connectivity. When you click the Backup link, the Backup Options page appears. Select either manual or automatic from the pull-down menu. •If you choose manual, you will have to switch manually to your alternate gateway in the event of a connection failure. •For fail-over purposes, choose automatic. Manual options If you choose manual, you can also choose Auto Recovery. If you chose Auto Recovery, enter the number of minutes that the system should wait before it assumes that a connection has been re-established. This allows you to be sure that the primary WAN connection is well re-established before the Gateway switches back to it from the backup mode. Minimum value is one minute. •Check the Enable Backup Gateway checkbox. •From the pull-down menu, select the Interface Type to which you want to direct the backup connection. If you have defined multiple VCCs, you can choose a secondary one. Otherwise, to backup to an IP device on the LAN, choose IP Address. The screen expands to allow you to enter an IP address of your Backup Gateway. Click the Submit button; click the Alert icon, and in the resulting page, click the Save and Restart link. 133 Administrator’s Handbook Once Backup is configured, a new field appears in the Home Page. If your DSL WAN link fails, you can switch to your Backup Gateway by clicking the Force Backup button. Automatic options If you select automatic as your Backup option, the screen expands to allow you to enter additional information. •Failure Timeout (minutes 1-10) – Enter the number of minutes you want the system to wait before the backup port becomes enabled in the event of primary line failure. This allows you to be sure the WAN connection is not merely briefly interrupted before the gateway switches to backup mode. •Ping Host 1 and Ping Host 2 – Select address or name from the pull-down menu enter IP address(es) or resolvable DNS name(s) that the Gateway will ping. The Gateway will ping both addresses simultaneously at five-second intervals, recording the ping responses from each host. The Gateway will proceed into backup mode only if neither of the configured remote hosts responds. ☛ Note: For best results, enter an IP address and not a host name. If a host name is used it may not be resolvable, and may keep the interface down. • While the Gateway is in backup mode, it will continue to ping both hosts via the primary interface. If either host responds to a ping and the Auto Recovery checkbox is checked, the Gateway will revert to the primary interface. • If you chose Auto Recovery, select Recovery Timeout (minutes1-10). Enter the number of minutes you want the system to wait before attempting to switch back to the WAN connection. This allows you to be sure that the WAN connection is well re-established before the gateway switches back to it from the backup mode. • Check the Enable Backup Gateway checkbox 134 • From the pull-down menu, select the Interface Type to which you want to direct the backup connection. If you have defined multiple VCCs, you can choose a secondary one. Otherwise, to backup to an IP device on the LAN, choose IP Address. The screen expands to allow you to enter an IP address of your Backup Gateway. Click the Submit button; click the Alert icon, and in the resulting page, click the Save and Restart link. Once Backup is configured, a new field appears in the Home Page. For automatic mode, it should not be necessary to switch to Backup manually. However, you can force a switch to your Backup Gateway by clicking the Force Backup button. 135 Administrator’s Handbook Link: Ethernet MAC Override (Only available on models with Ethernet WAN interfaces, such as the 338X-series or VDSL Gateways.) Your Gateway comes with its own MAC (Media Access Control) address, also called the Hardware Address, a 12 character number unique for each LAN-connected device. Your Service Provider, particularly cable service providers, may instruct you to override the default MAC address. If so, check the Enable Override checkbox, and enter the new MAC address in the field provided. 136 Link: Clear Options To restore the factory configuration of the Gateway, choose Clear Options. You may want to upload your configuration to a file before performing this function. You can do this using the upload command via the command-line interface. See the upload command on page 238. Clear Options does not clear feature keys or affect the software image. You must restart the Gateway for Clear Options to take effect. 137 Administrator’s Handbook Link: Time Zone When you click the Time Zone link, the Time Zone page appears. You can set your local time zone by selecting the number of hours your time zone is distant from Greenwich Mean Time (GMT +12 – -12) from the pull-down menu. This allows you to set the time zone for access controls and in general. 138 Security Button: Security The Security features are available by clicking on the Security toolbar button. Some items of this category do not appear when you log on as User. 139 Administrator’s Handbook Link: Passwords Access to your Gateway may be controlled through two optional user accounts, Admin and User. When you first power up your Gateway, you create a password for the Admin account. The User account does not exist by default. As the Admin, a password for the User account can be entered or existing passwords changed. Create and Change Passwords. You can establish different levels of access security to protect your Motorola Netopia® Gateway settings from unauthorized display or modification. • Admin level privileges let you display and modify all settings in the Motorola Netopia® Gateway (Read/ Write mode). The Admin level password is created when you first access your Gateway. • User level privileges let you display (but not change) settings of the Motorola Netopia® Gateway. (Read Only mode) To prevent anyone from observing the password you enter, characters in the old and new password fields are not displayed as you type them. To display the Passwords window, click the Security toolbar button on the Home page. Use the following procedure to change existing passwords or add the User password for your Motorola Netopia® Gateway: 1. Select the account type from the Username pull-down list. Choose from Admin or User. 2. 3. If you assigned a password to the Motorola Netopia® Gateway previously, enter your current password in the Old Password field. Enter your new password in the New Password field. Motorola Netopia®’s rules for a Password are: 140 • It can have up to eight alphanumeric characters. • It is case-sensitive. 4. Enter your new password again in the Confirm Password field. You confirm the new password to verify that you entered it correctly the first time. 5. When you are finished, click the Submit button to store your modified configuration in the Motorola Netopia® unit’s memory. Password changes are automatically saved, and take effect immediately. 141 Administrator’s Handbook Link: Firewall Use a Motorola Netopia® Firewall BreakWater Basic Firewall. BreakWater delivers an easily selectable set of pre-configured firewall protection levels. For simple implementation these settings (comprised of three levels) are readily available through Motorola Netopia®’s embedded web server interface. BreakWater Basic Firewall’s three settings are: • ClearSailing ClearSailing, BreakWater's default setting, supports both inbound and outbound traffic. It is the only basic firewall setting that fully interoperates with all other Motorola Netopia® software features. • SilentRunning Using this level of firewall protection allows transmission of outbound traffic on pre-configured TCP/UDP ports. It disables any attempt for inbound traffic to identify the Gateway. This is the Internet equivalent of having an unlisted number. • LANdLocked The third option available turns off all inbound and outbound traffic, isolating the LAN and disabling all WAN traffic. ☛ NOTE: BreakWater Basic Firewall operates independent of the NAT functionality on the Gateway. Configuring for a BreakWater Setting Use these steps to establish a firewall setting: 1. Ensure that you have enabled the BreakWater basic firewall with the appropriate feature key. See See “Use Motorola Netopia® Software Feature Keys” on page 187. for reference. NOTE: The firewall is now keyed on by default on the 2200-Series Gateways. 2. 3. 142 Click the Security toolbar button. Click Firewall. 4. Click on the radio button to select the protection level you want. Click Submit. Changing the BreakWater setting does not require a restart to take effect. This makes it easy to change the setting “on the fly,” as your needs change. TIPS for making your BreakWater Basic Firewall Selection Application Select this Level Other Considerations Typical Internet usage (browsing, e-mail) Multi-player online gaming SilentRunning Going on vacation Finished online use for the day Chatting online or using instant messaging LANdLocked LANdLocked ClearSailing ClearSailing Set Pinholes; once defined, pinholes will be active whenever ClearSailing is set. Restore SilentRunning when finished. Protects your connection while your away. This protects you instead of disconnecting your Gateway connection. Set Pinholes; once defined, pinholes will be active whenever ClearSailing is set. Restore SilentRunning when finished. Basic Firewall Background As a device on the Internet, a Motorola Netopia® Gateway requires an IP address in order to send or receive traffic. The IP traffic sent or received have an associated application port which is dependent on the nature of the connection request. In the IP protocol standard the following session types are common applications: • ICMP • SNMP • HTTP • telnet • FTP • DHCP By receiving a response to a scan from a port or series of ports (which is the expected behavior according to the IP standard), hackers can identify an existing device and gain a potential opening for access to an internet-connected device. 143 Administrator’s Handbook To protect LAN users and their network from these types of attacks, BreakWater offers three levels of increasing protection. The following tables indicate the state of ports associated with session types, both on the WAN side and the LAN side of the Gateway. This table shows how inbound traffic is treated. Inbound means the traffic is coming from the WAN into the WAN side of the Gateway. Gateway: WAN Side BreakWater Setting >> Port 20 21 23 23 80 80 67 68 161 Session Type ftp data ftp control telnet external telnet Motorola Netopia® server http external http Motorola Netopia® server DHCP client DHCP server snmp ping (ICMP) ClearSailing SilentRunning LANdLocked --------------Port State----------------------Enabled Enabled Enabled Enabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Enabled Enabled Enabled Not Applicable Enabled Enabled Disabled Disabled Enabled Not Applicable Disabled Disabled Disabled Disabled Disabled Not Applicable Disabled Disabled This table shows how outbound traffic is treated. Outbound means the traffic is coming from the LAN-side computers into the LAN side of the Gateway. Gateway: LAN Side BreakWater Setting >> Port 20 21 23 23 80 80 67 68 161 144 Session Type ftp data ftp control telnet external telnet Motorola Netopia® server http external http Motorola Netopia® server DHCP client DHCP server snmp ping (ICMP) ClearSailing SilentRunning LANdLocked --------------Port State----------------------Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled Disabled Disabled Disabled Enabled Enabled Enabled Not Applicable Enabled Enabled Enabled Enabled Enabled Not Applicable Enabled Enabled Enabled Disabled Enabled Not Applicable Enabled Enabled WAN - Disabled LAN Local Address Only ☛ NOTE: The Gateway’s WAN DHCP client port in SilentRunning mode is enabled. This feature allows end users to continue using DHCP-served IP addresses from their Service Providers, while having no identifiable presence on the Internet. 145 Administrator’s Handbook Link: IPSec When you click on the IPSec link, the IPSec configuration screen appears. Your Gateway can support two mechanisms for IPSec tunnels: • IPSec PassThrough supports Virtual Private Network (VPN) clients running on LAN-connected computers. Normally, this feature is enabled. You can disable it if your LAN-side VPN client includes its own NAT interoperability option. Uncheck the Enable IPSec Passthrough checkbox. • SafeHarbour VPN IPSec is a keyed feature that you must purchase. (See “Install Key” on page 187.) It enables Gateway-terminated VPN support. 146 SafeHarbour IPSec VPN SafeHarbour VPN IPSec Tunnel provides a single, encrypted tunnel to be terminated on the Gateway, making a secure tunnel available for all LAN- connected users. This implementation offers the following: • Eliminates the need for VPN client software on individual PCs. • Reduces the complexity of tunnel configuration. • Simplifies the ongoing maintenance for secure remote access. If you have purchased the SafeHarbour IPSec feature key, the IPSec configuration screen offers additional options. A typical SafeHarbour configuration is shown below: 147 Administrator’s Handbook Configuring a SafeHarbour VPN Use the following procedure to configure your SafeHarbour tunnel. 1. Obtain your configuration information from your network administrator. The tables “Parameter Descriptions” on page 151 describe the various parameters that may be required for your tunnel. Not all of them need to be changed from the defaults for every VPN tunnel. Consult with your network administrator. 2. Complete the Parameter Setup worksheet “IPSec Tunnel Details Parameter Setup Worksheet” on page 149. The worksheet provides spaces for you to enter your own specific values. You can print the page for easy reference. IPSec tunnel configuration requires precise parameter setup between VPN devices. The Setup Worksheet (page 149) facilitates setup and assures that the associated variables are identical. 148 Table 1: IPSec Tunnel Details Parameter Setup Worksheet Parameter Name Peer Internal Network Peer Internal Netmask NAT Enable PAT Address Negotiation Method Local ID Type Local ID Address/Value Local ID Mask Remote ID Type Remote ID Address/Value Remote ID Mask Pre-Shared Key Type Pre-Shared Key DH Group PFS Enable SA Encrypt Type SA Hash Type Invalid SPI Recovery Soft MBytes Soft Seconds Hard MBytes Hard Seconds IPSec MTU Xauth Enable Xauth Username Xauth Password Motorola Netopia® Gateway Peer Gateway On/Off Main/Aggressive IP Address Subnet Hostname ASCII IP Address Subnet Hostname ASCII HEX ASCII 1/2/5 Off/On DES 3DES MD5 SHA1 Off/On 1 - 1000000 60 - 1000000 1 - 1000000 60 - 1000000 100 - 1500 (default) Off/On 149 Administrator’s Handbook 3. Be sure that you have SafeHarbour VPN enabled. SafeHarbour is a keyed feature. See “Install Key” on page 187. for information concerning installing Motorola Netopia® Software Feature Keys. 4. Check the Enable SafeHarbour IPSec checkbox. Checking this box will automatically display the SafeHarbour IPSec Tunnel Entry parameters. Enter the initial group of tunnel parameters. Refer to your Setup Worksheet and the “Parameter Descriptions” on page 151 as required. 5. Enter the tunnel Name. This parameter does not have to match the peer/remote VPN device. 6. 7. 8. 9. Enter the Peer External IP Address. Select the Encryption Protocol from the pull-down menu. Select the Authentication Protocol from the pull-down menu. Click Add. The Tunnel Details page appears. 10.Make the Tunnel Details entries. Enter or select the required settings. Soft MBytes, Soft Seconds, Hard MBytes, and Hard Seconds values do not have to match the peer/remote VPN device. Refer to your “IPSec Tunnel Details Parameter Setup Worksheet” on page 149.) 11.Click Update. The Alert button appears. 12.Click the Alert button. 13.Click Save and Restart. Your SafeHarbour IPSec VPN tunnel is fully configured. 150 Parameter Descriptions The following tables describe SafeHarbour’s parameters that are used for an IPSec VPN tunnel configuration: Table 2: IPSec Configuration page parameters Field Description Name The Name parameter refers to the name of the configured tunnel. This is mainly used as an identifier for the administrator. The Name parameter is an ASCII value and is limited to 31 characters. The tunnel name does not need to match the peer gateway. Peer External IP Address The Peer External IP Address is the public, or routable IP address of the remote gateway or VPN server you are establishing the tunnel with. Encryption Protocol Encryption protocol for the tunnel session. Parameter values supported include NONE or ESP. Authentication Protocol Authentication Protocol for IP packet header. The three parameter values are None, Encapsulating Security Payload (ESP) and Authentication Header (AH) Key Management The Key Management algorithm manages the exchange of security keys in the IPSec protocol architecture. SafeHarbour supports the standard Internet Key Exchange (IKE) Table 3: IPSec Tunnel Details page parameters Field Description Name The Name parameter refers to the name of the configured tunnel. This is mainly used as an identifier for the administrator. The Name parameter is an ASCII value and is limited to 31 characters. The tunnel name does not need to match the peer gateway. Peer Internal Network The Peer Internal IP Network is the private, or Local Area Network (LAN) address of the remote gateway or VPN Server you are communicating with. Peer Internal Netmask The Peer Internal IP Netmask is the subnet mask of the Peer Internal IP Network. NAT enable Turns NAT on or off for this tunnel. PAT Address If NAT is enabled, this field appears. You can specify a Port Address Translation (PAT) address or leave the default all-zeroes (if Xauth is enabled). If you leave the default. the address will be requested from the remote router and dynamically applied to the Gateway. Negotiation Method This parameter refers to the method used during the Phase I key exchange, or IKE process. SafeHarbour supports Main or Aggressive Mode. Main mode requires 3 two-way message exchanges while Aggressive mode only requires 3 total message exchanges. Local ID type If Aggressive mode is selected as the Negotiation Method, this option appears. Selection options are: IP Address, Subnet, Hostname, ASCII Local ID Address/ Value If Aggressive mode is selected as the Negotiation Method, this field appears. This is the local (Gateway-side) IP address (or Name Value, if Subnet or Hostname are selected as the Local ID Type). 151 Administrator’s Handbook Table 3: IPSec Tunnel Details page parameters 152 Local ID Mask If Aggressive mode is selected as the Negotiation Method, and Subnet as the Local ID Type, this field appears. This is the local (Gateway-side) subnet mask. Remote ID Type If Aggressive mode is selected as the Negotiation Method, this option appears. Selection options are: IP Address, Subnet, Hostname, ASCII. Remote ID Address/Value If Aggressive mode is selected as the Negotiation Method, this field appears. This is the remote (central-office-side) IP address (or Name Value, if Subnet or Hostname are selected as the Local ID Type). Remote ID Mask If Aggressive mode is selected as the Negotiation Method, and Subnet as the Remote ID Type, this field appears. This is the remote (central-officeside) subnet mask. Pre-Shared Key Type The Pre-Shared Key Type classifies the Pre-Shared Key. SafeHarbour supports ASCII or HEX types Pre-Shared Key The Pre-Shared Key is a parameter used for authenticating each side. The value can be ASCII or Hex and a maximum of 64 characters. ASCII is casesensitive. DH Group Diffie-Hellman is a public key algorithm used between two systems to determine and deliver secret keys used for encryption. Groups 1, 2 and 5 are supported. PFS Enable Perfect Forward Secrecy (PFS) is used during SA renegotiation. When PFS is selected, a Diffie-Hellman key exchange is required. If enabled, the PFS DH group follows the IKE phase 1 DH group. SA Encrypt Type SA Encryption Type refers to the symmetric encryption type. This encryption algorithm will be used to encrypt each data packet. SA Encryption Type values supported include DES and 3DES. SA Hash Type SA Hash Type refers to the Authentication Hash algorithm used during SA negotiation. Values supported include MD5 and SHA1. N/A will display if NONE is chosen for Auth Protocol. Invalid SPI Recovery Enabling this allows the Gateway to re-establish the tunnel if either the Motorola Netopia® Gateway or the peer gateway is rebooted. Soft MBytes Setting the Soft MBytes parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Soft MByte value. The value can be configured between 1 and 1,000,000 MB and refers to data traffic passed. If this value is not achieved, the Hard MBytes parameter is enforced. This parameter does not need to match the peer gateway. Soft Seconds Setting the Soft Seconds parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Soft Seconds value. The value can be configured between 60 and 1,000,000 seconds. This parameter does not need to match the peer gateway. Hard MBytes Setting the Hard MBytes parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Hard MByte value. The value can be configured between 1 and 1,000,000 MB and refers to data traffic passed. This parameter does not need to match the peer gateway. Hard Seconds Setting the Hard Seconds parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Hard Seconds value. The value can be configured between 60 and 1,000,000 seconds This parameter does not need to match the peer gateway. Table 3: IPSec Tunnel Details page parameters IPSec MTU Some ISPs require a setting of e.g. 1492 (or other value). The default 1500 is the most common and you usually don’t need to change this unless otherwise instructed. Accepted values are from 100 – 1500. This is the starting value that is used for the MTU when the IPSec tunnel is installed. It specifies the maximum IP packet length for the encapsulated AH or ESP packets sent by the router. The MTU used on the IPSec connection will be automatically adjusted based on the MTU value in any received ICMP can't fragment error messages that correspond to IPSec traffic initiated from the router. Normally the MTU only requires manual configuration if the ICMP error messages are blocked or otherwise not received by the router. Xauth Enable Extended Authentication (XAuth), an extension to the Internet Key Exchange (IKE) protocol. The Xauth extension provides dual authentication for a remote user’s Motorola Netopia® Gateway to establish a VPN, authorizing network access to the user’s central office. IKE establishes the tunnel, and Xauth authenticates the specific remote user's Gateway. Since NAT is supported over the tunnel, the remote user network can have multiple PCs behind the client Gateway accessing the VPN. By using XAuth, network VPN managers can centrally control remote user authentication. Xauth Username/ Password Xauth authentication credentials. 153 Administrator’s Handbook Link: Stateful Inspection All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or Internet Protocol (IP) layers. Stateful Inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets. Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall. Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled. You can configure UDP and TCP “no-activity” periods that will also apply to NAT time-outs if stateful inspection is enabled on the interface. Stateful Inspection parameters are active on a WAN interface only if enabled on your Gateway. Stateful inspection can be enabled on a WAN interface whether NAT is enabled or not. Stateful Inspection Firewall installation procedure ☛ NOTE: Installing Stateful Inspection Firewall is mandatory to comply with Required Services Security Policy - Residential Category module - Version 4.1 (specified by ICSA Labs) For more information please go to the following URL: http://www.icsalabs.com/icsa/docs/html/communities/firewalls/pdf/4.1/baseline.pdf 1. Access the router through the web interface from the private LAN. DHCP server is enabled on the LAN by default. 2. The Gateway’s Stateful Inspection feature must be enabled in order to prevent TCP, UDP and ICMP packets destined for the router or the private hosts. This can be done by navigating to Expert Mode -> Security -> Stateful Inspection. • UDP no-activity time-out: The time in seconds after which a UDP session will be terminated, if there is no traffic on the session. • TCP no-activity time-out: The time in seconds after which an TCP session will be terminated, if there is no traffic on the session. 154 • DoS Detect: If you check this checkbox, the Gateway will monitor packets for Denial of Service attacks. • Exposed Addresses: The hosts specified in Exposed Addresses will be allowed to receive inbound traffic even if there is no corresponding outbound traffic. This is active only if NAT is disabled on a WAN interface. • Stateful Inspection Options: Enable and configure stateful inspection on a WAN interface. Exposed Addresses You can specify the IP addresses you want to expose by clicking the Exposed addresses link. Add, Edit, or delete exposed addresses options are active only if NAT is disabled on a WAN interface. The hosts specified in exposed addresses will be allowed to receive inbound traffic even if there is no corresponding outbound traffic. • Start Address: Start IP Address of the exposed host range. • End Address: End IP Address of the exposed host range • Protocol: Select the Protocol of the traffic to be allowed to the host range from the pull-down menu. Options are Any, TCP, UDP, or TCP/UDP. • Start Port: Start port of the range to be allowed to the host range. The acceptable range is from 1 65535 • End Port: Protocol of the traffic to be allowed to the host range. The acceptable range is from 1 - 65535 155 Administrator’s Handbook You can add more exposed addresses by clicking the Add more Exposed Addresses link. A list of previously configured exposed addresses appears. Click the Add button to add a new range of exposed addresses. You can edit a previously configured range by clicking the Edit button, or delete the entry entirely by clicking the Delete button. All configuration changes will trigger the Alert Icon. Click on the Alert icon. This allows you to validate the configuration and reboot the Gateway. Click the Save and Restart link. You will be asked to confirm your choice, and the Gateway will reboot with the new configuration. 156 Stateful Inspection Options Stateful Inspection Parameters are active on a WAN interface only if you enable them on your Gateway. • Stateful Inspection: To enable stateful inspection on this WAN interface, check the checkbox. • Default Mapping to Router: This is disabled by default. This option will allow the router to respond to traffic received on this interface, for example, ICMP Echo requests. ☛ NOTE: If Stateful Inspection is enabled on a WAN interface Default Mapping to Router must be enabled to allow inbound VPN terminations to the router. • TCP Sequence Number Difference: Enter a value in this field. This value represents the maximum sequence number difference allowed between subsequent TCP packets. If this number is exceeded, the packet is dropped. The acceptable range is 0 – 65535. A value of 0 (zero) disables this check. • Deny Fragments: To enable this option, which causes the router to discard fragmented packets on this interface, check the checkbox. Open Ports in Default Stateful Inspection Installation Port Protocol Description LAN (Private) Interface WAN (Public) Interface 23 TCP telnet Yes No 53 UDP DNS Yes No 67 UDP Bootps Yes No 68 UDP Bootpc Yes No 80 TCP HTTP Yes No 137 UDP Netbios-ns Yes No 138 UDP Netbios-dgm Yes No 161 UDP SNMP Yes No 500 UDP ISAKMP Yes No 520 UDP Router Yes No 157 Administrator’s Handbook Firewall Tutorial General firewall terms ☛ Note: Breakwater Basic Firewall (see “BreakWater Basic Firewall” on page 142) does not make use of the packet filter support and can be used in addition to filtersets Filter rule: A filter set is comprised of individual filter rules. Filter set: A grouping of individual filter rules. Firewall: A component or set of components that restrict access between a protected network and the Internet, or between two networks. Host: A workstation on the network. Packet: Unit of communication on the Internet. Packet filter: Packet filters allow or deny packets based on source or destination IP addresses, TCP or UDP ports. Port: A number that defines a particular type of service. Basic IP packet components All IP packets contain the same basic header information, as follows: Source IP Address 163.176.132.18 Destination IP Address 163.176.4.27 Source Port 2541 Destination Port 80 Protocol TCP DATA User Data This header information is what the packet filter uses to make filtering decisions. It is important to note that a packet filter does not look into the IP data stream (the User Data from above) to make filtering decisions. Basic protocol types TCP: Transmission Control Protocol. TCP provides reliable packet delivery and has a retransmission mechanism (so packets are not lost). RFC 793 is the specification for TCP. 158 UDP: User Datagram Protocol. Unlike TCP, UDP does not guarantee reliable, sequenced packet delivery. If data does not reach its destination, UDP does not retransmit the data. RFC 768 is the specification for UDP. There are many more ports defined in the Assigned Addresses RFC. The table that follows shows some of these port assignments. Example TCP/UDP Ports TCP Port Service UDP Port Service 20/21 FTP 161 SNMP 23 Telnet 69 TFTP 25 SMTP 80 WWW 144 News Firewall design rules There are two basic rules to firewall design: • “What is not explicitly allowed is denied.” and • “What is not explicitly denied is allowed.” The first rule is far more secure, and is the best approach to firewall design. It is far easier (and more secure) to allow in or out only certain services and deny anything else. If the other rule is used, you would have to figure out everything that you want to disallow, now and in the future. Firewall Logic Firewall design is a test of logic, and filter rule ordering is critical. If a packet is forwarded through a series of filter rules and then the packet matches a rule, the appropriate action is taken. The packet will not forward through the remainder of the filter rules. For example, if you had the following filter set... Allow WWW access; Allow FTP access; Allow SMTP access; Deny all other packets. and a packet goes through these rules destined for FTP, the packet would forward through the first rule (WWW), go through the second rule (FTP), and match this rule; the packet is allowed through. If you had this filter set for example.... Allow WWW access; 159 Administrator’s Handbook Allow FTP access; Deny FTP access; Deny all other packets. and a packet goes through these rules destined for FTP, the packet would forward through the first filter rule (WWW), match the second rule (FTP), and the packet is allowed through. Even though the next rule is to deny all FTP traffic, the FTP packet will never make it to this rule. Implied rules With a given set of filter rules, there is an Implied rule that may or may not be shown to the user. The implied rule tells the filter set what to do with a packet that does not match any of the filter rules. An example of implied rules is as follows: Implied Meaning Y+Y+Y=N If all filter rules are YES, the implied rule is NO. N+N+N=Y If all filter rules are NO, the implied rule is YES. Y+N+Y=N If a mix of YES and NO filters, the implied rule is NO. Example filter set page This is an example of the Motorola Netopia® filter set page: 160 Filter basics In the source or destination IP address fields, the IP address that is entered must be the network address of the subnet. A host address can be entered, but the applied subnet mask must be 32 bits (255.255.255.255). Netopia Embedded Software Version 7.7.4 has the ability to compare source and destination TCP or UDP ports. These options are as follows: Item What it means No Compare Does not compare TCP or UDP port Not Equal To Matches any port other than what is defined Less Than Anything less than the port defined Less Than or Equal Any port less than or equal to the port defined Equal Matches only the port defined Greater Than or Equal Matches the port or any port greater Greater Than Matches anything greater than the port defined Example network Input Packet Filter Internet IP 200.1.1.?? Data Example filters Example 1 Filter Rule: 200.1.1.0 (Source IP Network Address) 255.255.255.128 (Source IP Mask) Forward = No (What happens on match) Incoming packet has the source address of 200.1.1.28 161 Administrator’s Handbook This incoming IP packet has a source IP address that matches the network address in the Source IP Address field in Netopia Embedded Software Version 7.7.4. This will not forward this packet. Example 2 Filter Rule: 200.1.1.0 (Source IP Network Address) 255.255.255.128 (Source IP Mask) Forward = No (What happens on match) Incoming packet has the source address of 200.1.1.184. This incoming IP packet has a source IP address that does not match the network address in the Source IP Address field in Netopia Embedded Software Version 7.7.4. This rule will forward this packet because the packet does not match. Example 3 Filter Rule: 200.1.1.96 (Source IP Network Address) 255.255.255.240 (Source IP Mask) Forward = No (What happens on match) Incoming packet has the source address of 200.1.1.184. This rule does not match and this packet will be forwarded. Example 4 Filter Rule: 200.1.1.96 (Source IP Network Address) 255.255.255.240 (Source IP Mask) Forward = No (What happens on match) Incoming packet has the source address of 200.1.1.104. This rule does match and this packet will not be forwarded. Example 5 Filter Rule: 200.1.1.96 (Source IP Network Address) 255.255.255.255 (Source IP Mask) Forward = No (What happens on match) Incoming packet has the source address of 200.1.1.96. This rule does match and this packet will not be forwarded. This rule masks off a single IP address. 162 Link: Packet Filter When you click the Packet Filter link the Filter Sets screen appears. Security should be a high priority for anyone administering a network connected to the Internet. Using packet filters to control network communications can greatly improve your network’s security. The Packet Filter engine allows creation of a maximum of eight Filter Sets. Each Filter Set can consist of many rules. There can be a maximum of 32 filter rules in the system. ☛ WARNING: Before attempting to configure filters and filter sets, please read and understand this entire section thoroughly. Motorola Netopia® Gateways incorporating NAT have advanced security features built in. Improperly adding filters and filter sets increases the possibility of loss of communication with the Gateway and the Internet. Never attempt to configure filters unless you are local to the Gateway. Although using filter sets can enhance network security, there are disadvantages: • Filters are complex. Combining them in filter sets introduces subtle interactions, increasing the likelihood of implementation errors. • Enabling a large number of filters can have a negative impact on performance. Processing of packets will take longer if they have to go through many checkpoints in addition to NAT. • Too much reliance on packet filters can cause too little reliance on other security methods. Filter sets are not a substitute for password protection, effective safeguarding of passwords, and general awareness of how your network may be vulnerable. Netopia Embedded Software Version 7.7.4’s packet filters are designed to provide security for the Internet connections made to and from your network. You can customize the Gateway’s filter sets for a variety of packet filtering applications. Typically, you use filters to selectively admit or refuse TCP/IP connections from certain remote networks and specific hosts. You will also use filters to screen particular types of connections. This is commonly called firewalling your network. Before creating filter sets, you should read the next few sections to learn more about how these powerful security tools work. What’s a filter and what’s a filter set? A filter is a rule that lets you specify what sort of data can flow in and out of your network. A particular filter can be either an input filter—one that is used on data (packets) coming in to your network from the Internet—or an output filter—one that is used on data (packets) going out from your network to the Internet. A filter set is a group of filters that work together to check incoming or outgoing data. A filter set can consist of a combination of input and output filters. 163 Administrator’s Handbook How filter sets work A filter set acts like a team of customs inspectors. Each filter is an inspector through which incoming and outgoing packages must pass. The inspectors work as a team, but each inspects every package individually. Each inspector has a specific task. One inspector’s task may be to examine the destination address of all outgoing packages. That inspector looks for a certain destination—which could be as specific as a street address or as broad as an entire country—and checks each package’s destination address to see if it matches that destination. A filter inspects data packets like a customs inspector scrutinizing packages. TOR INSPEC ED FROM: FROM: ROV APP TO: FROM: TO: TO: Filter priority Continuing the customs inspectors analogy, imagine the inspectors lined up to examine a package. If the package matches the first inspector’s criteria, the package is either rejected or passed on to its destination, depending on the first inspector’s particular orders. In this case, the package is never seen by the remaining inspectors. packet first filter match? no send to next filter yes forward or discard? discard (delete) If the package does not match the first inspector’s criteria, it goes to the second inspector, and so on. You can see that the order of the inspectors in the line is very important. For example, let’s say the first inspector’s orders are to send along all packages that come from Rome, and the second inspector’s orders are to reject all packages that come from France. If a package arrives from Rome, the first inspector sends it along without allowing the second inspector to see it. A package from Paris is ignored by the first inspector, rejected by the second inspector, and never seen by the others. A package from London is ignored by the first two inspectors, so it’s seen by the third inspector. In the same way, filter sets apply their filters in a particular order. The first filter applied can forward or discard a packet before that packet ever reaches any of the other filters. If the first filter can neither forward nor discard the to network packet (because it cannot match any criteria), the second filter has a chance to forward or reject it, and so on. Because of this hierarchical structure, each filter is said to have a priority. The first filter has the highest priority, and the last filter has the lowest priority. forward 164 How individual filters work As described above, a filter applies criteria to an IP packet and then takes one of three actions: • Forwards the packet to the local or remote network • Blocks (discards) the packet • Ignores the packet A filter forwards or blocks a packet only if it finds a match after applying its criteria. When no match occurs, the filter ignores the packet. A filtering rule The criteria are based on information contained in the packets. A filter is simply a rule that prescribes certain actions based on certain conditions. For example, the following rule qualifies as a filter: “Block all Telnet attempts that originate from the remote host 199.211.211.17.” This rule applies to Telnet packets that come from a host with the IP address 199.211.211.17. If a match occurs, the packet is blocked. Here is what this rule looks like when implemented as a filter in Netopia Embedded Software Version 7.7.4: To understand this particular filter, look at the parts of a filter. Parts of a filter A filter consists of criteria based on packet attributes. A typical filter can match a packet on any one of the following attributes: • The source IP address and subnet mask (where the packet was sent from) • The destination IP address and subnet mask (where the packet is going) • The TOS bit setting of the packet. Certain types of IP packets, such as voice or multimedia packets, are sensitive to delays introduced by the network. A delay-sensitive packet is identified by a special low-latency setting called the TOS bit. It is important for such packets to be received rapidly or the quality of service degrades. • The type of higher-layer Internet protocol the packet is carrying, such as TCP or UDP Port numbers A filter can also match a packet’s port number attributes, but only if the filter’s protocol type is set to TCP or UDP, since only those protocols use port numbers. The filter can be configured to match the following: • The source port number (the port on the sending host that originated the packet) • The destination port number (the port on the receiving host that the packet is destined for) 165 Administrator’s Handbook By matching on a port number, a filter can be applied to selected TCP or UDP services, such as Telnet, FTP, and World Wide Web. The following tables show a few common services and their associated port numbers: Internet service FTP TCP port 20/21 Internet service TCP port Finger 79 80 Telnet 23 World Wide Web SMTP (mail) 25 News 144 Gopher 70 rlogin 513 Internet service UDP port Internet service UDP port Who Is 43 TFTP 69 World Wide Web 80 who 513 SNMP 161 Port number comparisons A filter can also use a comparison option to evaluate a packet’s source or destination port number. The comparison options are: • No Compare: No comparison of the port number specified in the filter with the packet’s port number. • Not Equal To: For the filter to match, the packet’s port number cannot equal the port number specified • • • • • in the filter. Less Than: For the filter to match, the packet’s port number must be less than the port number specified in the filter. Less Than or Equal: For the filter to match, the packet’s port number must be less than or equal to the port number specified in the filter. Equal: For the filter to match, the packet’s port number must equal the port number specified in the filter. Greater Than: For the filter to match, the packet’s port number must be greater than the port number specified in the filter. Greater Than or Equal: For the filter to match, the packet’s port number must be greater than or equal to the port number specified in the filter. Other filter attributes There are three other attributes to each filter: • The filter’s order (i.e., priority) in the filter set • Whether the filter is currently active • Whether the filter is set to forward packets or to block (discard) packets 166 Putting the parts together When you display a filter set, its filters are displayed as rows in a table: The table’s columns correspond to each filter’s attributes: • • • • • • • #: The filter’s priority in the set. Filter number 1, with the highest priority, is first in the table. Fwd: Shows whether the filter forwards (Yes) a packet or discards (No) it when there’s a match. Src-IP: The packet source IP address to match. Src-Mask: The packet source subnet mask to match. Dst-IP: The packet destination IP address to match. Dst-Mask: The packet destination IP address to match. Protocol: The protocol to match. This can be entered as a number (see the table below) or as TCP or UDP if those protocols are used. Protocol Number to use Full name N/A Ignores protocol type ICMP Internet Control Message Protocol TCP Transmission Control Protocol UDP 17 User Datagram Protocol • Src Port: The source port to match. This is the port on the sending host that originated the packet. • Dst Port: The destination port to match. This is the port on the receiving host for which the packet is intended. • NC: Indicates No Compare, where specified. Filtering example #1 Returning to our filtering rule example from above (see page 165), look at how a rule is translated into a filter. Start with the rule, then fill in the filter’s attributes: • The rule you want to implement as a filter is: “Block all Telnet attempts that originate from the remote host 199.211.211.17.” 167 Administrator’s Handbook • The host 199.211.211.17 is the source of the Telnet packets you want to block, while the destination address is any IP address. How these IP addresses are masked determines what the final match will be, although the mask is not displayed in the table that displays the filter sets (you set it when you create the filter). In fact, since the mask for the destination IP address is 0.0.0.0, the address for Destination IP address could have been anything. The mask for Source IP address must be 255.255.255.255 since an exact match is desired. • Source IP Address = 199.211.211.17 • Source IP address mask = 255.255.255.255 • Destination IP Address = 0.0.0.0 • Destination IP address mask = 0.0.0.0 • Using the tables on page 166, find the destination port and protocol numbers (the local Telnet port): • Protocol = TCP (or 6) • Destination Port = 23 • The filter should be enabled and instructed to block the Telnet packets containing the source address shown in step 2: • Forward = unchecked This four-step process is how we produced the following filter from the original rule: 168 Filtering example #2 Suppose a filter is configured to block all incoming IP packets with the source IP address of 200.233.14.0, regardless of the type of connection or its destination. The filter would look like this: This filter blocks any packets coming from a remote network with the IP network address 200.233.14.0. The 0 at the end of the address signifies any host on the class C IP network 200.233.14.0. If, for example, the filter is applied to a packet with the source IP address 200.233.14.5, it will block it. In this case, the mask, must be set to 255.255.255.0. This way, all packets with a source address of 200.233.14.x will be matched correctly, no matter what the final address byte is. ☛ Note: The protocol attribute for this filter is Any by default. This tells the filter to ignore the IP protocol or type of IP packet. Design guidelines Careful thought must go into designing a new filter set. You should consider the following guidelines: • Be sure the filter set’s overall purpose is clear from the beginning. A vague purpose can lead to a faulty set, and that can actually make your network less secure. • Be sure each individual filter’s purpose is clear. • Determine how filter priority will affect the set’s actions. Test the set (on paper) by determining how the filters would respond to a number of different hypothetical packets. • Consider the combined effect of the filters. If every filter in a set fails to match on a particular packet, the packet is: • Forwarded if all the filters are configured to discard (not forward) • Discarded if all the filters are configured to forward • Discarded if the set contains a combination of forward and discard filters 169 Administrator’s Handbook An approach to using filters The ultimate goal of network security is to prevent unauthorized access to the network without compromising authorized access. Using filter sets is part of reaching that goal. Each filter set you design will be based on one of the following approaches: • That which is not expressly prohibited is permitted. • That which is not expressly permitted is prohibited. It is strongly recommended that you take the latter, and safer, approach to all of your filter set designs. 170 Working with IP Filters and Filter Sets To work with filters and filter sets, begin by accessing the filter set pages. ☛ NOTE: Make sure you understand how filters work before attempting to use them. Read the section “Packet Filter” on page 163. The procedure for creating and maintaining filter sets is as follows: 1. Add a new filter set. See Adding a filter set, below. 2. Create the filters for the new filter set. See “Adding filters to a filter set” on page 172. 3. Associate the filter set with either the LAN or WAN interface. See “Associating a Filter Set with an Interface” on page 176. The sections below explain how to execute these steps. Adding a filter set You can create up to eight different custom filter sets. Each filter set can contain up to 16 output filters and up to 16 input filters. There can be a maximum of 32 filter rules in the system. To add a new filter set, click the Add button in the Filter Sets page. The Add Filter Set page appears. Enter new name for the filter set, for example Filter Set 1. To save the filter set, click the Submit button. The saved filter set is empty (contains no filters), but you can return to it later to add filters (see “Adding filters to a filter set”). ☛ NOTE: As you begin to build a filter set, and as you add filters, after your first entry, the Alert icon 171 Administrator’s Handbook will appear in the upper right corner of the web page. It will remain until all of your changes are entered and validated. You need not immediately restart the Gateway until your filter set is complete. See “Associating a Filter Set with an Interface” on page 176. Adding filters to a filter set There are two kinds of filters you can add to a filter set: input and output. Input filters check packets received from the Internet, destined for your network. Output filters check packets transmitted from your network to the Internet. packet WAN input filter LAN packet output filter The Motorola Netopia® Router Packets in Netopia Embedded Software Version 7.7.4 pass through an input filter if they originate from the WAN and through an output filter if they’re being sent out to the WAN. The process for adding input and output filters is exactly the same. The main difference between the two involves their reference to source and destination. From the perspective of an input filter, your local network is the destination of the packets it checks, and the remote network is their source. From the perspective of an output filter, your local network is the source of the packets, and the remote network is their destination. Type of filter Source means Destination means Input filter The remote network The local network Output filter The local network The remote network To add a filter, select the Filter Set Name to which you will add a filter, and click the Edit button. 172 The Filter Set page appears. ☛ Note: There are two Add buttons in this page, one for input filters and one for output filters. In this section, you’ll learn how to add an input filter to a filter set. Adding an output filter works exactly the same way, providing you keep the different source and destination perspectives in mind. 173 Administrator’s Handbook 1. To add a filter, click the Add button under Input Rules. The Input Rule Entry page appears. 2. If you want the filter to forward packets that match its criteria to the destination IP address, check the Forward checkbox. If Forward is unchecked, packets matching the filter’s criteria will be discarded. 3. Enter the Source IP address this filter will match on. You can enter a subnet or a host address. 4. Enter the Source Mask for the source IP address. This allows you to further modify the way the filter will match on the source address. Enter 0.0.0.0 to force the filter to match on all source IP addresses, or enter 255.255.255.255 to match the source IP address exclusively. 5. Enter the Destination IP Address this filter will match on. You can enter a subnet or a host address. 6. Enter the Destination Mask for the destination IP address. This allows you to further modify the way the filter will match on the destination address. Enter 0.0.0.0 to force the filter to match on all destination IP addresses. 7. If desired, you can enter a TOS and TOS Mask value. See “Policy-based Routing using Filtersets” on page 177 for more information. 8. Select Protocol from the pull-down menu: ICMP, TCP, UDP, Any, or the number of another IP transport protocol (see the table on page 167). If Protocol Type is set to TCP or UDP, the settings for port comparison will appear. These settings only take effect if the Protocol Type is TCP or UDP. 9. From the Source Port Compare pull-down menu, choose a comparison method for the filter to use on a packet’s source port number. Then select Source Port and enter the actual source port number to match on (see the table on page 166). 10. From the Destination Port Compare pull-down menu, choose a comparison method for the filter to use on a packet’s destination port number. Then select Destination Port and enter the actual destination port number to match on (see the table on page 166). 174 11. When you are finished configuring the filter, click the Submit button to save the filter in the filter set. Viewing filters To display the table of input or output filters, select the Filter Set Name in the Filter Set page and click the Add or Edit button. The table of filters in the filtersets appears. Modifying filters To modify a filter, select a filter from the table and click the Edit button. The Rule Entry page appears. The parameters in this page are set in the same way as the ones in the original Rule Entry page (see “Adding filters to a filter set” on page 172). Deleting filters To delete a filter, select a filter from the table and click the Delete button. Moving filters To reorganize the filters in a filter set, select a filter from the table and click the Move Up or Move Down button to place the filter in the desired priority position. Deleting a filter set If you delete a filter set, all of the filters it contains are deleted as well. To reuse any of these filters in another set, before deleting the current filter set you’ll have to note their configuration and then recreate them. To delete a filter set, select the filter set from the Filter Sets list and click the Delete button. 175 Administrator’s Handbook Associating a Filter Set with an Interface Once you have created a filter set, you must associate it with an interface in order for it to be effective. Depending on its application, you can associate it with either the WAN (usually the Internet) interface or the LAN. To associate an filter set with the LAN, return to the Filter Sets page. Click the Ethernet 100BT link. The Ethernet 100BT page appears. From the pull-down menu, select the filter set to associate with this interface. Click the Submit button. The Alert icon will appear in the upper right corner of the page. Click the Alert icon to go to the validation page, where you can save your configuration. You can repeat this process for both the WAN and LAN interfaces, to associate your filter sets. When you return to the Filter Sets page, it will display your interface associations. 176 Policy-based Routing using Filtersets Netopia Embedded Software Version 7.7.4 offers the ability to route IP packets using criteria other than the destination IP address. This is called policy-based routing. You specify the routing criteria and routing information by using IP filtersets to determine the forwarding action of a particular filter. You specify a gateway IP address, and each packet matching the filter is routed according to that gateway address, rather than by means of the global routing table. In addition, the classifier list in a filter includes the TOS field. This allows you to filter on TOS field settings in the IP packet, if you want. To use the policy-based routing feature, you create a filter that forwards the traffic. •Check the Forward checkbox. This will display the Force Routing options. •Check the Force Route checkbox. •Enter the Gateway IP address in standard dotted-quad notation to which the traffic should be forwarded. •You can enter Source and Destination IP Address(es) and Mask(s), Protocol Type, and Source and Destination Port ID(s) for the filter, if desired. TOS field matching Netopia Embedded Software Version 7.7.4 includes two parameters for an IP filter: TOS and TOS Mask. Both fields accept values in the range 0 – 255. Certain types of IP packets, such as voice or multimedia packets, are sensitive to latency introduced by the network. A delay-sensitive packet is one that has the low-latency bit set in the TOS field of the IP header. This means that if such packets are not received rapidly, the quality of service degrades. If you expect to route significant amounts of such traffic you can configure your router to route this type of traffic to a gateway other than your normal gateway using this feature. The TOS field matching check is consistent with source and destination address matching. If you check the Idle Reset checkbox, a match on this rule will keep the WAN connection alive by resetting the idle-timeout status. The Idle Reset setting is used to determine if a packet which matches the filter will cause an “instant-on” link to connect, if it is down; or reset its idle timer, if it is already up. For example, if you wanted ping traffic not to keep the link up, you would create a filter which forwards a ping, but with the Idle Reset checkbox unchecked. 177 Administrator’s Handbook Example: You want packets with the TOS low latency bit to go through VC 2 (via gateway 127.0.0.3 – the Motorola Netopia® Gateway will use 127.0.0.x, where x is the WAN port + 1) instead of your normal gateway. You would set up the filter as shown here. ☛ NOTE: Default Forwarding Filter If you create one or more filters that have a matching action of forward, then action on a packet matching none of the filters is to block any traffic. Therefore, if the behavior you want is to force the routing of a certain type of packet and pass all others through the normal routing mechanism, you must configure one filter to match the first type of packet and apply Force Routing. A subsequent filter is required to match and forward all other packets. Management IP traffic If the Force Routing filter is applied to source IP addresses, it may inadvertently block communication with the router itself. You can avoid this by preceding the Force Routing filter with a filter that matches the destination IP address of the Gateway itself. 178 Link: Security Log Security Monitoring is a keyed feature. See page 187 for information concerning installing Motorola Netopia® Software Feature Keys. Security Monitoring detects security-related events, including common types of malicious attacks, and writes them to the security log file. Using the Security Monitoring Log You can view the Security Log at any time. Use the following steps: 1. 2. 3. 4. 5. Click the Security toolbar button. Click the Security Log link. Click the Show link from the Security Log tool bar. An example of the Security Log is shown on the next page. When a new security event is detected, you will see the Alert button. The Security Alert remains until you view the information. Clicking the Alert button will take you directly to a page showing the log. 179 Administrator’s Handbook Your Netopia Gateway has detected and successfully blocked an event that could have compromised the security of your network. Please refer to your customer documentation for a description of the logged event. Number of security log entries Security alert type Protocol type IP source address Time at last attempt Number of ports that were scanned Highest port Lowest port 1102 1108 1094 1099 1166 1167 Security alert type IP source address IP destination address Number of attempts Time at last attempt 1151 Port Scan TCP 143.137.137.14 Fri May 21 15:17:40 2004 (UTC) 1167 1094 1160 1164 Excessive Pings 143.137.137.92 143.137.199.8 90 Fri May 21 17:52:22 2004 (UTC) Security alert type Protocol type IP source address Time at last attempt Number of ports that were scanned : Highest port Lowest port 111 473 602 863 817 1994 805 395 (Only the first 10 ports are recorded.) Port Scan TCP 143.137.50.2 Fri May 21 17:51:37 2004 (UTC) 241 5302 73 5302 1670 Security alert type Protocol type IP source address Time at last attempt Number of ports that were scanned : Highest port Lowest port 583 1 1471 444 4133 811 5236 650 (Only the first 10 ports are recorded.) Port Scan UDP 143.137.50.2 Fri May 21 17:52:43 2004 (UTC) 162 5236 776 1492 Security alert type IP source address IP destination address Number of attempts Time at last attempt Illegal packet size Illegal Packet Size (Ping of Death) 192.168.1.3 143.137.199.8 Fri May 21 18:05:33 2004 (UTC) 65740 The capacity of the security log is 100 security alert messages. When the log reaches capacity, subsequent messages are not captured, but they are noted in the log entry count. To reset this log, select Reset from the Security Monitor tool bar. The following message is displayed. The security log has been reset. 180 When the Security Log contains no entries, this is the response: The security log is empty. Timestamp Background During bootup, to provide better log information and to support improved troubleshooting, a Motorola Netopia® Gateway acquires the National Institute of Standards and Technology (NIST) Universal Coordinated Time (UTC) reference signal, and then adjusts it for your local time zone. Once per hour, the Gateway attempts to re-acquire the NIST reference, for re-synchronization or initial acquisition of the UTC information. Once acquired, all subsequent log entries display this date and time information. UTC provides the equivalent of Greenwich Mean Time (GMT) information. If the WAN connection is not enabled (or NTP has been disabled), the internal clocking function of the Gateway provides log timestamps based on “uptime” of the unit. 181 Administrator’s Handbook Install Button: Install From the Install toolbar button you can Install new Operating System Software and Feature Keys as updates become available. On selected models, you can install a Secure Sockets Layer (SSL V3.0) certificate from a trusted Certification Authority (CA) for authentication purposes. If this feature is available on your Gateway, the Install Certificate link will appear in the Install page as shown. Otherwise, it will not appear. 182 Link: Install Software (This link is not available on the 3342/3352 models, since firmware updates must be upgraded via the USB host driver. 3342N/3352N models are upgradeable by this procedsure.) This page allows you to install an updated release of the Motorola Netopia® Firmware. Updating Your Gateway’s Motorola Netopia® Firmware Version. You install a new operating system image in your unit from the Install Operating System Software page. For this process, the computer you are using to connect to the Motorola Netopia® Gateway must be on the same local area network as the Motorola Netopia® Gateway. Step 1: Required Files Upgrading Netopia Embedded Software Version 7.7.4 requires a Motorola Netopia® firmware image file. Background Firmware upgrade image files are posted periodically on the Motorola Netopia® website. You can download the latest operating system software for your Gateway by accessing the following URL: http://www.netopia.com/support/hardware/ Be sure to download the correct file for your particular Gateway. Different Gateway models have different firmware files. Also, be sure your ISP supports the version of firmware you want to use. 183 Administrator’s Handbook When you download your firmware upgrade from the Motorola Netopia® website, be sure to download the latest User Guide PDF files. These are also posted on the Motorola Netopia® website in the Documentation Center. Confirm Motorola Netopia® Firmware Image Files The Motorola Netopia® firmware Image file is specific to the model and the product identification number. 1. 2. Confirm that you have received the appropriate Motorola Netopia® Firmware Image file. Save the Motorola Netopia® Firmware image file to a convenient location on your PC. Step 2: Motorola Netopia® firmware Image File Install the Motorola Netopia® firmware Image To install the Motorola Netopia® firmware in your Motorola Netopia® Gateway from the Home Page use the following steps: 1. 2. Open a web connection to your Motorola Netopia® Gateway from the computer on your LAN. Click the Install Software button on the Motorola Netopia® Gateway Home page. The Install Operating System Software window opens. 3. Enter the filename into the text box by using one of these techniques: The Motorola Netopia® firmware file name begins with a shortened form of the version number and ends with the suffix “.bin” (for “binary”). Example: nta760.bin a. Click the Browse button, select the file you want, and click Open. -orb. Enter the name and path of the software image you want to install in the text field. 4. Click the Install Software button. The Motorola Netopia® Gateway copies the image file from your computer and installs it into its memory storage. You see a progress bar appear on your screen as the image is copied and installed. 184 When the image has been installed, a success message displays. 5. When the success message appears, click the Restart button and confirm the Restart when you are prompted. Your Motorola Netopia® Gateway restarts with its new image. Verify the Motorola Netopia® Firmware Release To verify that the Motorola Netopia® firmware image has loaded successfully, use the following steps: 1. Open a web connection to your Motorola Netopia® Gateway from the computer on your LAN and return to the Home page. 185 Administrator’s Handbook 2. Verify your Motorola Netopia® firmware release, as shown on the Home Page. This completes the upgrade process. 186 Link: Install Key You can obtain advanced product functionality by employing a software Feature Key. Software feature keys are specific to a Gateway's serial number. Once the feature key is installed and the Gateway is restarted, the new feature's functionality becomes enabled. Use Motorola Netopia® Software Feature Keys Motorola Netopia® Gateway users obtain advanced product functionality by installing a software feature key. This concept utilizes a specially constructed and distributed keycode (referred to as a feature key) to enable additional capability within the unit. Software feature key properties are specific to a unit’s serial number; they will not be accepted on a platform with another serial number. Once installed, and the Gateway restarted, the new feature’s functionality becomes available. This allows full access to configuration, operation, maintenance and administration of the new enhancement. Obtaining Software Feature Keys Contact Motorola or your Service Provider to acquire a Software Feature Key. Procedure - Install a New Feature Key File With the appropriate feature keycode, use the steps listed below to enable a new function. 1. 2. From the Home page, click the Install toolbar button. Click Install Keys The Install Key File page appears. 3. Enter the feature keycode in the input Text Box. Type the full keycode in the Text Box. 187 Administrator’s Handbook 4. Click the Install Key button. 5. Click the Restart toolbar button. The Confirmation screen appears. 188 6. Click the Restart the Gateway link to confirm. To check your installed features: 7. 8. Click the Install toolbar button. Click the list of features link. The System Status page appears with the information from the features link displayed below. You can check that the feature you just installed is enabled. 189 Administrator’s Handbook Link: Install Certificate Secure Sockets Layer (SSL) is a protocol for transmitting private information over the Internet. SSL uses two keys to encrypt data: a public key known to everyone and a private or secret key known only to the recipient of the message. Netopia Embedded Software Version 7.7.4 uses SSL certificates for TR-069 support. SSL certificates are issued by trusted Certification Authorities (CAs). The CA digitally signs each certificate. Each client contains a list of trusted CAs. When an SSL handshake between a server and your Gateway occurs, the client verifies that the server certificate was issued by a trusted CA. If the CA is not trusted, a warning will appear. Certificates installed in your Gateway and servers to which it connects verify to each other that communications between them are encrypted and private. Certificates are purchased from an issuing Certificate Authority, usually by your corporate IT department or other service provider, and provided to users for secure communications. You must obtain a certificate file before you can install it. 1. 190 To install an SSL certificate, click the Install Certificate link. The Install Certificate page appears. 2. 3. 4. Browse to the location where you have saved your certificate and select the file, or type the full path. Click the Install Certificate button. Restart your Gateway. 191 Administrator’s Handbook 192 CHAPTER 4 Basic Troubleshooting This section gives some simple suggestions for troubleshooting problems with your Gateway’s initial configuration. Before troubleshooting, make sure you have • read the Quickstart Guide; • plugged in all the necessary cables; and • set your PC’s TCP/IP controls to obtain an IP address automatically. 193 Administrator’s Handbook Status Indicator Lights The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below. Motorola Netopia® Gateway 2210 status indicator lights Power LED 194 Ethernet DSL Internet Action Power Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Ethernet Solid green when connected. Flash green when there is activity on the LAN. DSL Solid green when trained. Blinking green when no line is attached or when training. Internet Solid green when Broadband device is connected. Flashes green for activity on the WAN port. If the physical link comes up, but PPP or DHCP fail, the LED turns red. Motorola Netopia® Gateway 2240N/2241N status indicator lights Power LED Ethernet USB DSL Internet Action Power Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Ethernet Solid green when connected. Flash green when there is activity on the LAN. USB (Model 2241N only) Solid green when connected. Flash green when there is activity on the LAN. DSL Solid green when trained. Blinking green when no line is attached or when training. Internet Solid green when Broadband device is connected. Flashes green for activity on the WAN port. If the physical link comes up, but PPP or DHCP fail, the LED turns red. 195 Administrator’s Handbook Motorola Netopia® Gateway 2246N status indicator lights Power LED 196 Ethernet 1, 2, 3, 4 DSL Internet Action Power Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Ethernet 1, 2, 3, 4 Solid green when connected. Flash green when there is activity on the LAN. DSL Solid green when trained. Blinking green when no line is attached or when training. Internet Solid green when Broadband device is connected. Flashes green for activity on the WAN port. If the physical link comes up, but PPP or DHCP fail, the LED turns red. Motorola Netopia® Gateway 2247NWG status indicator lights Power LED Ethernet 1, 2, 3, 4 Wireless DSL Internet Action Power Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Ethernet 1, 2, 3, 4 Solid green when connected. Flash green when there is activity on the LAN. Wireless Flashes green when there is activity on the wireless LAN. Off if driver fails to initialize, or if wireless is disabled. DSL Solid green when trained. Blinking green when no line is attached or when training. Internet Solid green when Broadband device is connected. Flashes green for activity on the WAN port. If the physical link comes up, but PPP or DHCP fail, the LED turns red. 197 Administrator’s Handbook Motorola Netopia® Gateway 3340(N), 3341(N), 3351(N) status indicator lights Ethernet Link Ethernet Traffic DSL Traffic DSL Sync USB Active Power LED Ethernet Link Ethernet Traffic Solid green when connected. Flashes green when there is activity on the LAN. DSL Traffic Blinks green when traffic is sent/received over the WAN. DSL Sync Blinking green with no line attached or training, solid green when trained with the DSL line. USB Active (Model 3341N only) Solid green when connected; otherwise, not lit. PPPoE Active (Model 3340N only) Solid green when PPPoE is negotiated; otherwise, not lit. Power 198 Action Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Motorola Netopia® Gateway 3342/3342N, 3352/3352N status indicator lights USB: Solid green when USB is connected otherwise, not lit DSL: Blinking green with no line attached or training, solid green when trained with the DSL line. ☛ Special patterns: • Both LEDs are off during boot (power on boot or warm reboot). • When the 3342/3352 successfully boots up, both LEDs flash green once. • Both LEDs are off when the Host OS suspends the device, (e.g. Windows standby/reboot, device disabled, driver uninstalled, etc.) 199 Administrator’s Handbook Motorola Netopia® Gateway 3346(N), 3356(N) status indicator lights LAN 1, 2, 3, 4 DSL Sync Power LED Power DSL Sync LAN 1, 2, 3, 4 200 Action Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Blinking green with no line attached or training, solid green when trained with the DSL line. Solid green when connected; Flash green when there is activity on the LAN. Motorola Netopia® Gateway 3347W, 3347(N)WG status indicator lights Wireless Link LAN 1, 2, 3, 4 DSL Sync Power LED Power DSL Sync Ethernet 1, 2, 3, 4 Wireless Link Action Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Solid green when trained. Blinking green when no line is attached or when training. Flashes green for DSL traffic. Solid green when connected. Flash green when there is activity on the LAN. Flashes green when there is activity on the wireless LAN. Off if driver fails to initialize, or if wireless is disabled. 201 Administrator’s Handbook Motorola Netopia® Gateway MiAVo status indicator lights Wireless Ethernet 1, 2, 3, 4 DSL Power LED Power DSL (DSL 1 & 2: ADSL2+ models only) Ethernet 1, 2, 3, 4 Wireless 202 Action Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Solid green when trained. Blinking green when no line is attached or when training. Flashes green for DSL traffic. Solid green when connected. Flash green when there is activity on the LAN. Flashes green when there is activity on the wireless LAN. Off if driver fails to initialize, or if wireless is disabled. Motorola Netopia® Gateway 7346/56-series MiAVo status indicator lights Power LED Ethernet 1, 2, 3, 4 DSL Action Power Green when power is on. Red if device malfunctions. Flashes Red when new embedded software is being installed. Ethernet 1, 2, 3, 4 Solid green when connected. Flash green when there is activity on the LAN. DSL Solid green when trained. Blinking green when no line is attached or when training. Flashes green for DSL traffic. 203 Administrator’s Handbook LED Function Summary Matrix Unlit Power USB Active DSL Sync DSL Traffic Ethernet Traffic Ethernet Link Flashing Green Solid Red Flashing Red No power Power on N/A System failure Installing new embedded software No signal USB port connected to PC Activity on the USB cable N/A N/A No signal DSL line synched with the DSLAM Attempting to train with DSLAM N/A N/A No signal N/A Activity on the DSL cable N/A N/A No signal N/A Activity on the Ethernet port N/A N/A No signal Synched with Ethernet card N/A N/A N/A No signal Broadband device is connected. Activity on the WAN port. Physical link established, but PPP or DHCP fails. N/A Wireless is disabled. Wireless is enabled. Activity on the WLAN. N/A N/A Internet Wireless Solid Green If a status indicator light does not look correct, look for these possible problems: LED State Possible problems 1. Make sure the power switch is in the ON position. 2. Make sure the power adapter is plugged into the 2200-, 3300- or 7000-series DSL Gate- Power Unlit way properly. 3. Try a known good wall outlet. 4. Replace the power supply and/or unit. 1. Make sure the you are using the correct cable. The DSL cable is the thinner standard tele- phone cable. DSL Sync Unlit EN Link Unlit 204 2. Make sure the DSL cable is plugged into the correct wall jack. 3. Make sure the DSL cable is plugged into the DSL port on the 2200-, 3300- or 7000-series DSL Gateway. 4. Make sure the DSL line has been activated at the central office DSLAM. 5. Make sure the 2200-, 3300- or 7000-series DSL Gateway is not plugged into a micro filter. Note: EN Link light is inactive if only using USB. 1. Make sure the you are using the Ethernet cable, not the DSL cable. The Ethernet cable is thicker than the standard telephone cable. 2. Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC. 3. If plugging a 2200-, 3300- or 7000-series DSL Gateway into a hub the you may need to plug into an uplink port on the hub, or use an Ethernet cross over cable. 4. Make sure the Ethernet cable is securely plugged into the Ethernet port on the 2200-, 3300- or 7000-series DSL Gateway. 5. Try another Ethernet cable if you have one available. 1. Make sure you have Ethernet drivers installed on the PC. 2. Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set to EN Traffic Unlit USB Active Unlit DSL Traffic Unlit Wireless Link obtain an IP address via DHCP. 3. Make sure the PC has obtained an address in the 192.168.1.x range. (You may have changed the subnet addressing.) 4. Make sure the PC is configured to access the Internet over a LAN. 5. Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being used to connect to the 2200-, 3300- or 7000-series DSL Gateway. Note: USB Active light is inactive if only using Ethernet. 1. Make sure you have USB drivers installed on the PC. 2. Make sure the PC’s TCP/IP Properties for the USB Network Control Panel is set to obtain an IP address via DHCP. 3. Make sure the PC has obtained an address in the 192.168.1.x range. (You may have changed the subnet addressing.) 4. Make sure the PC is configured to access the Internet over a LAN. 5. Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being used to connect to the 2200-, 3300- or 7000-series DSL Gateway. Launch a browser and try to browse the Internet. If the DSL Active light still does not flash, then proceed to Advanced Troubleshooting below. • Make sure your client PC(s) have their wireless cards correctly installed and configured. • Check your client PC(s) TCP/IP settings to make sure they are receiving an IP address from Unlit the wireless Router. • Check the Gateway’s log for wireless driver failure messages. 205 Administrator’s Handbook Factory Reset Switch (not supported on some models; 3342/3342N/3352/3352N models do not have a reset switch) Lose your password? This section shows how to reset the Motorola Netopia® Gateway so that you can access the configuration screens once again. ☛ NOTE: Keep in mind that all of your settings will need to be reconfigured. If you don't have a password, the only way to access the Motorola Netopia® Gateway is the following: 1. Referring to the following diagram, find the round Reset Switch opening. MiaVo DSL LAN Power Off/On 2247NWG Factory Reset Switch: Push to clear all settings ON OFF DSL 3 ETHERNET 2 RESET POWER 3347W/3357W DSL LAN Power Off / On Factory Reset Switch: Push to clear all settings 2240N Factory Reset Switch: Push to clear all settings Factory Reset Switch: Push to clear all settings 3341/3351 Ethernet USB 2241N Power DSL On / Off Factory Reset Switch: Push to clear all settings 2246N 3346/3356 LAN Power Off / On DSL Factory Reset Switch: Push to clear all settings Factory Reset Switch: Push to clear all settings 2. Carefully insert the point of a pen or an unwound paperclip into the opening. • If you press the factory default button for less than 1/2 a second, the unit will continue to run as nor- mal. • If you press the factory default button for 1 second, when you release it, the Gateway will perform a factory reset, clear all settings and configurations, and reboot. Do not hold the button down too long (5 – 10 seconds). This will destroy any saved default settings as well. 206 CHAPTER 5 Advanced Troubleshooting Advanced Troubleshooting can be accessed from the Gateway’s Web UI. Point your browser to http://192.168.1.254. The main page displays the device status. (If this does not make the Web UI appear, then do a release and renew in Windows networking to see what the Gateway address really is.) 207 Administrator’s Handbook Home Page The home page displays basic information about the Gateway. This includes the ISP Username, Connection Status, Device Address, Remote Gateway Address, DNS-1, and DNS-2. If you are not able to connect to the Internet, verify the following: Item Description Local WAN IP Address This is the negotiated address of the Gateway’s WAN interface. This address is usually dynamically assigned. Remote Gateway Address This is the negotiated address of the remote router to which this Gateway is connected. Status of Connection ‘Waiting for DSL’ is displayed while the Gateway is training. This should change to ‘Up’ within two minutes. If not, make sure an RJ-11 cable is used, the Gateway is connected to the correct wall jack, and the Gateway is not plugged into a micro filter. ‘No Connection’ is displayed if the Gateway has trained but failed the PPPoE login. This usually means an invalid user name or password. Go to Expert Mode and change the PPPoE name and password. ‘Up’ is displayed when the ADSL line is synched and the PPPoE (or other connection method) session is established. ‘Down’ is displayed if the line connection fails. 208 ISP Username This should be the valid PPPoE username. If not, go to Expert Mode and change to the correct username. Device Address This is the negotiated address of the Gateway’s WAN interface. This address is often dynamically assigned. Make sure this is a valid address. If this is not the correct assigned address, go to Expert Mode and verify the PPPoE address has not been manually assigned. Item Description Device Gateway This is the negotiated address of the remote router. Make sure this is a valid address. If this is not the correct address, go to Expert Mode and verify the address has not been manually assigned. Primary DNS/ Secondary DNS These are the negotiated DNS addresses. Make sure they are valid DNS addresses. (Secondary DNS is optional, and may validly be blank (0.0.0.0).) If these are not the correct addresses, go to Expert Mode and verify the addresses have not been manually assigned. Serial Number This is the unique serial number of your Gateway. Ethernet Status (if so equipped; not available on 3342/3342N/3352/3352N) This is the status of your Ethernet connection. If you are connecting via Ethernet, it should be Up. USB Status This is the status of your USB connection (if equipped). If you are connecting via USB, it should be Up. Software Release This is the version number of the current embedded software in your Gateway. Warranty Date This is the date that your Gateway was installed and enabled. Date & Time If this is blank, you likely lack a network connection, or your NTP server information is incorrect. NOTE: The Home Page may also display Wireless, VoIP or Backup status depending on model and configuration. See “Wireless” on page 53, “VoIP” on page 120, or “Backup” on page 133 for more information. If all of the above seem correct, then access Expert Mode by clicking the Expert Mode link. 209 Administrator’s Handbook Button: Troubleshoot Expert Mode Expert Mode has advanced troubleshooting tools that are used to pinpoint the exact source of a problem. Clicking the Troubleshoot tab displays a page with links to System Status, Network Tools, and Diagnostics. • System Status: Displays an overall view of the system and its condition. • Network Tools: Includes NSLookup, Ping and TraceRoute. • Diagnostics: Runs a multi-layer diagnostic test that checks the LAN, WAN, PPPoE, and other connection issues. 210 Link: System Status In the system status screen, there are several utilities that are useful for troubleshooting. Some examples are given in the following pages. 211 Administrator’s Handbook Link: Ports: Ethernet The Ethernet port selection shows the traffic sent and received on the Ethernet interface. There should be frames and bytes on both the upstream and downstream sides. If there are not, this could indicate a bad Ethernet cable or no Ethernet connection. Below is an example: Ethernet Driver Statistics - 10/100 Ethernet Type: 100BASET Port Status: Link up General: Transmit OK : 7862 Receive OK : 4454 Tx Errors : 0 Rx Errors : 0 Rx CRC Errors : 0 Rx Frame Errors : 0 Upper Layers: Rx No Handler : 0 Rx No Message : 0 Rx Octets : 975576 Rx Unicast Pkts : 4156 Rx Multicast Pkts : 203 Tx Discards : 0 Tx Octets : 2117992 Tx Unicast Pkts : 3789 Tx Multicast Pkts : 4073 Ethernet driver statistics - USB Port Status: Link down General: Transmit OK : 0 Receive OK : 0 Tx Errors : 0 Rx Errors : 0 Tx Octets : 0 Rx Octets : 0 Ethernet driver statistics - 10/100 Ethernet Type: 100BASET Port Status: Link up General: Transmit OK : 7863 Receive OK : 4458 Tx Errors : 0 Rx Errors : 0 Rx CRC Errors : 0 Rx Frame Errors : 0 Upper Layers: Rx No Handler : 0 Rx No Message : 0 Rx Octets : 976327 Rx Unicast Pkts : 4159 Rx Multicast Pkts : 204 Tx Discards : 0 212 Link: Ports: DSL The DSL port selection shows the state of the DSL line, whether it is up or down and how many times the Gateway attempted to train. The state should indicate ‘up’ for a working configuration. If it is not, check the DSL cable and make sure it is plugged in correctly and not connected to a micro filter. Below is an example: ADSL Line State: ADSL Startup Attempts: ADSL Modulation: Datapump Version: SNR Margin: Line Attenuation: Errored Seconds: Loss of Signal: Loss of Frame: CRC Errors: Data Rate: Up DMT 3.22 Downstream ---------18.6 0.4 14 8000 Upstream ---------14.0 dB 4.0 dB 800 213 Administrator’s Handbook Link: IP: Interfaces The IP interfaces selection shows the state and configuration information for your IP LAN and WAN interfaces. Below is an example: IP interfaces: Ethernet 100BT: ( up broadcast default rip-send v1 rip-receive v1 ) inet 192.168.1.1 netmask 255.255.255.0 broadcast 192.168.1.255 physical address 00-16-cb-39-a9-78 mtu 1500 PPP over Ethernet vcc1: ( up address-mapping broadcast default admin-disabled rip-send v1 rip-receive v1 ) inet 10.1.2.34 netmask 255.255.255.0 broadcast 10.1.2.1 physical address 00-15-bc-28-b8-67 mtu 1500 214 Link: DSL: Circuit Configuration The DSL Circuit Configuration screen shows the traffic sent and received over the DSL line as well as the trained rate (upstream and downstream) and the VPI/VCI. Verify traffic is being sent over the DSL line. If not, check the cabling and make sure the Gateway is not connected to a micro filter. Also verify the correct PVC is listed, which should be 0/35 (some providers use other values, such as 8/35. Check with your provider). If not go to the WAN setup and change the VPI/VCI to its correct value. Below is an example: ATM port status : Up Rx data rate (bps) : 8000 Tx data rate (bps) : 800 ATM Virtual Circuits: VCC # Type VPI VCI ---- ---- --- ----1 PVC 35 Encapsulation -------------------------PPP over Ethernet (LLC/SNAP encapsulation) ATM Circuit Statistics: Rx Frames 17092 Rx Octets 905876 Rx Errors Rx Discards No Rx Buffers : Tx Tx Tx Tx Tx Frames Octets Errors Discards Queue Full 25078 1329134 215 Administrator’s Handbook Link: System Log: Entire The system log shows the state of the WAN connection as well as the PPPoE session. Verify that the PPPoE session has been correctly established and there are no failures. If there are error messages, go to the WAN configuration and verify the settings. The following is an example of a successful connection: Message Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr Mon Apr 216 Log: 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L4 16 10:48:22 2007 L3 16 10:48:22 2007 L4 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L4 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 10:48:22 2007 L3 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 16 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:48:22 10:50:02 10:50:02 10:50:02 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 2007 L4 L4 L4 L4 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 L3 KS: Using configured options found in flash BOOT: Warm start v7.3r0 ---------------------------------IP address server initialization complete BR: Using saved configuration options BR: Netopia SOC OS version 7.3.0 (build r0) BR: Netopia-3000/9495032 (Netopia-3000, rev 1), PID 1205 BR: last install status: Firmware installed successfully BR: memory sizes - 2048K Flash, 8192K RAM BR: Starting kernel AAL5: initializing service ATM: Waiting for PHY layer to come up POE: Initializing PPP over Ethernet service POE: Binding to Ethernet (ether/vcc1) BRDG: Configuring port (10/100BT-LAN) BRDG: Bridge not enabled for WAN. BRDG: Bridging from one WAN port to another is disabled BRDG: Initialization complete IP: Routing between WAN ports is disabled IP: IPSec client pass through is enabled IP: Address mapping enabled on interface PPP over Ethernet vcc1 IP: Adding default gateway over PPP over Ethernet vcc1 IP: Initialization complete IPSec: initializing service IPSec: No feature key available - service disabled PPP: PPP over Ethernet vcc1 binding to PPPoE PPP: PPP over Ethernet vcc1 Port listening for incoming PPP connection requests RFC1483-1 up Service-Name=ANY Host-Uniq 00000001 AC-Name=62011050058192-SMS1800 Service-Name=ANY lcp: LCP Send Config-Request+ MAGIC 0x2dee0000+ lcp: LCP Recv Config-Req:+ MRU(1492) (ACK) AUTHTYPE(c223) (CHAP) (ACK) MAGICNUMBER (4403604) (ACK) lcp: returning Configure-Ack chap: received challenge, id 1 chap: received success, id 1 ipcp: IPCP Config-Request+ ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0) ipcp: IPCP Recv Config-Req:+ ADDR(143.137.199.254) (ACK) ipcp: returning Configure-ACK ipcp: IPCP Config-Request+ ADDR(0x0) DNS(0x0) DNS2(0x0) ipcp: IPCP Config-Request+ ADDR(0x8f89c702) DNS(0x8f89320a) DNS2(0x8f898909) ipcp: negotiated remote IP address 143.137.199.254 ipcp: negotiated IP address 143.137.199.2 ipcp: negotiated TCP hdr compression off NTP: Update system date & time TS: "admin" logging in on serial port 0 TS: "Admin" completed login: Full Read/Write access TS: "Admin" completed login: Full Read/Write access Link: Diagnostics The diagnostics section tests a number of different things at the same time, including the DSL line, the Ethernet interface and the PPPoE session. ==== Checking LAN Interfaces Check Ethernet LAN connect : PASS Check IP connect to Ethernet (LAN) : PASS Pinging Gateway : PASS Check MAC-Bridge connect to Ethernet (LAN) : PASS ==== Checking DSL (WAN) Interfaces Check DSL Synchronization : PASS Check ATM Cell-Delineation : PASS ATM OAM Segment Ping through (vcc1) : WARNING *** Don't worry, your service provider may not support this test ATM OAM End-To-End Ping through (vcc1) : WARNING *** Don't worry, your service provider may not support this test Check Ethernet connect to AAL5 (vcc1) : PASS Check PPPOE connect to Ethernet (vcc1) : PASS Check PPP connect to PPPOE (vcc1) : PASS Check IP connect to PPP (vcc1) : PASS Pinging Gateway : PASS ==== Checking Miscellaneous Check DNS- Query for netopia.com : SKIPPED Ping DNS Server Primary IP Address : SKIPPED TEST DONE The following table summarizes the possible results. CODE PASS FAIL SKIPPED PENDING WARNING Description The test was successful. The test was unsuccessful. The test was skipped because a test on which it depended failed, or it was not supported by the service provider equipment to which it is connected, or it does not apply. The test timed out without producing a result. Try running the test again. The test was unsuccessful. The Service Provider equipment your Gateway connects to may not support this test. 217 Administrator’s Handbook Link: Network Tools Three test tools are available from this page. • NSLookup - converts a domain name to its IP address and vice versa. • Ping - tests the “reachability” of a particular network destination by sending an ICMP echo request and waiting for a reply. • TraceRoute - displays the path to a destination by showing the number of hops and the router addresses of these hops. 1. To use the NSLookup capability, type an address (domain name or IP address) in the text box and click the NSLookup button Example: Show the IP Address for grosso.com. Server : Address : controller2.netopia.com 143.137.137.9 Name : Address : www.grosso.com 192.150.14.120 Result: The DNS Server doing the lookup is displayed in the Server: and Address: fields. If the Name Server can find your entry in its table, it is displayed in the Name: and Address: fields. PING: The network tools section sends a PING from the Gateway to either the LAN or WAN to verify connectivity. A PING could be either an IP address (163.176.4.32) or Domain Name (www.netopia.com). 2. To use the Ping capability, type a destination address (domain name or IP address) in the text box and click the Ping button. Example: Ping to grosso.com. 218 ping www.grosso.com Pinging 192.150.14.120 from local address 143.137.199.8 (timer gran. 100 ms)... Ping size: 100 Ping count: 5 ICMP echo reply from 192.150.14.120, 200 ms ICMP echo reply from 192.150.14.120, 100 ms No ping response. ICMP echo reply from 192.150.14.120, 100 ms ICMP echo reply from 192.150.14.120, 100 ms --- 192.150.14.120 ping statistics --5 packets transmitted, 4 packets received, 20% packet loss Result: The host was reachable with four out of five packets sent. 219 Administrator’s Handbook Below are some specific tests: Action If PING is not successful, possible causes are: From the Gateway's Network Tools page: Ping the internet default gateway IP address DSL is down, DSL or ATM settings are incorrect; Gateway’s IP address or subnet mask are wrong; gateway router is down. Ping an internet site by IP address Gateway’s default gateway is incorrect, Gateway’s subnet mask is incorrect, site is down. Ping an internet site by name DNS is not properly configured on the Gateway; configured DNS servers are down; site is down. From a LAN PC: 3. 220 Ping the Gateway’s LAN IP address IP address and subnet mask of PC are not on the same scheme as the Gateway; cabling or other connectivity issue. Ping the Gateway’s WAN IP address Default gateway on PC is incorrect. Ping the Gateway’s internet default gateway IP address NAT is off on the Gateway and the internal IP addresses are private. Ping an internet site by IP address PC's subnet mask may be incorrect, site is down. Ping an internet site by name DNS is not properly configured on the PC, configured DNS servers are down, site is down. To use the TraceRoute capability, type a destination address (domain name or IP address) in the text box and click the TraceRoute button. Example: Show the path to the grosso.com site. traceroute www.grosso.com Traceroute to 192.150.14.120 from address 143.137.199.8 (timer gran. 100 ms)... 30 hops max, 56 byte packets 1 143.137.199.254 100 ms 100 ms 0 ms 2 143.137.50.254 100 ms 0 ms 0 ms 3 143.137.137.254 100 ms 0 ms 100 ms 4 141.154.96.161 0 ms 0 ms 100 ms 5 141.154.8.13 0 ms 100 ms 0 ms 6 4.24.92.97 0 ms 100 ms 0 ms 7 4.24.4.225 100 ms 0 ms 100 ms 8 4.24.7.121 0 ms 0 ms 100 ms 9 4.24.7.113 0 ms 100 ms 0 ms 10 4.24.6.50 100 ms 0 ms 100 ms 11 4.24.10.86 0 ms 100 ms 100 ms 12 4.24.6.234 0 ms 100 ms 0 ms 13 192.205.32.153 100 ms 0 ms 100 ms 14 12.123.1.122 100 ms 0 ms 100 ms 15 12.122.2.173 100 ms 100 ms 100 ms 16 12.122.2.153 100 ms 100 ms 100 ms 17 12.122.5.149 100 ms 200 ms 100 ms 18 12.123.12.189 100 ms 100 ms 200 ms 19 12.124.32.34 100 ms 100 ms 200 ms 20 192.150.14.120 100 ms ! 100 ms ! 100 ms ! Result: It took 20 hops to get to the grosso.com web site. 221 Administrator’s Handbook 222 CHAPTER 6 Command Line Interface The Motorola Netopia® Gateway operating software includes a command line interface (CLI) that lets you access your Motorola Netopia® Gateway over a telnet connection. You can use the command line interface to enter and update the unit’s configuration settings, monitor its performance, and restart it. This chapter covers the following topics: • • • • • • • “Overview” on page 224 “Starting and Ending a CLI Session” on page 226 “Using the CLI Help Facility” on page 226 “About SHELL Commands” on page 227 “SHELL Commands” on page 228 “About CONFIG Commands” on page 240 “CONFIG Commands” on page 243 CONFIG Commands “Remote ATA Configuration Commands” on page 243 “PPPoE with IPoE Settings” on page 282 “DSL Commands” on page 245 “Ethernet Port Settings” on page 283 “Bridging Settings” on page 246 “802.3ah Ethernet OAM Settings” on page 284 “DHCP Settings” on page 248 “Command Line Inter face Preference Settings” on page 285 “DMT Settings” on page 254 “Port Renumbering Settings” on page 286 “Domain Name System Settings” on page 255 “Security Settings” on page 287 “IGMP Settings” on page 257 “System Settings” on page 298 “IP Settings” on page 259 “Syslog” on page 301 “Queue Configuration” on page 271 “Wireless Settings (suppor ted models)” on page 303 “IPMaps Settings” on page 277 “VLAN Settings” on page 311 “Network Address Translation (NAT) Default Settings” on page 278 “VoIP settings” on page 316 “Network Address Translation (NAT) Pinhole Settings” on page 278 “UPnP settings” on page 321 “PPPoE /PPPoA Settings” on page 279 “DSL Forum settings” on page 321 “SNMP Settings” on page 297 “Backup IP Gateway Settings” on page 323 223 Administrator’s Handbook Overview The CLI has two major command modes: SHELL and CONFIG. Summary tables that list the commands are provided below. Details of the entire command set follow in this section. SHELL Commands Command arp atmping clear clear_certificate clear_log configure diagnose download etheroam exit help install license log loglevel netstat nslookup ping quit reset restart show start status telnet traceroute upload view voip who 224 Status and/or Description to send ARP request to send ATM OAM loopback to erase all stored configuration information to remove an SSL certificate that has been installed to erase all stored log info in flash memory to configure unit's options to run self-test to download config file to show Ethernet OAM info to quit this shell to get more: “help all” or “help help” to download and program an image into flash to enter an upgrade key to add a feature to add a message to the diagnostic log to report or change diagnostic log level to show IP information to send DNS query for host to send ICMP Echo request to quit this shell to reset subsystems to restart unit to show system information to start subsystem to show basic status of unit to telnet to a remote host to send traceroute probes to upload config file to show configuration information to show VoIP info to show who is using the shell CONFIG Commands Command Verbs delete help save script set validate view Status and/or Description Delete configuration list data Help command option Save configuration data Print configuration data Set configuration data Validate configuration settings View configuration data Keywords ata atm backup bridge dhcp dmt diffserv dns dslf-cpewan dslf-lanmgnt dynamic-dns ethernet ethernet-MAC-override igmp ip ip-maps nat-default pinhole ppp wan-over-ether preferences queue radius security servers snmp system upnp vdsl vlan wireless ATA remote config options ATM options (DSL only) Backup gateway options Bridge options Dynamic Host Configuration Protocol options DMT ADSL options Differentiated Services options Domain Name System options TR-069 CPE WAN management TR-064 LAN management Dynamic DNS client options Ethernet options Ethernet options IGMP configuration options TCP/IP protocol options IPmaps options Network Address Translation default options Pinhole options Peer-to-Peer Protocol options PPP over Ethernet options Shell environment settings bandwidth queueing options RADIUS Server options Security options Internal Server options SNMP management options Gateway’s system options UPnP options VDSL tuning options VLAN options Wireless LAN options Command Utilities top quit exit Go to top level of configuration mode Exit from configuration mode; return to shell mode Exit from configuration mode; return to shell mode 225 Administrator’s Handbook Starting and Ending a CLI Session Open a telnet connection from a workstation on your network. You initiate a telnet connection by issuing the following command from an IP host that supports telnet, for example, a personal computer running a telnet application such as NCSA Telnet. telnet You must know the IP address of the Motorola Netopia® Gateway before you can make a telnet connection to it. By default, your Motorola Netopia® Gateway uses 192.168.1.254 as the IP address for its LAN interface. You can use a Web browser to configure the Motorola Netopia® Gateway IP address. Logging In The command line interface log-in process emulates the log-in process for a UNIX host. To logon, enter the username (either admin or user), and your password. • Entering the administrator password lets you display and update all Motorola Netopia® Gateway settings. • Entering a user password lets you display (but not update) Motorola Netopia® Gateway settings. When you have logged in successfully, the command line interface lists the username and the security level associated with the password you entered in the diagnostic log. Ending a CLI Session You end a command line interface session by typing quit from the SHELL node of the command line interface hierarchy. Saving Settings In CONFIG mode, the save command saves the working copy of the settings to the Gateway. The Gateway automatically validates its settings when you save and displays a warning message if the configuration is not correct. Using the CLI Help Facility The help command lets you display on-line help for SHELL and CONFIG commands. To display a list of the commands available to you from your current location within the command line interface hierarchy, enter help. To obtain help for a specific CLI command, type help . You can truncate the help command to h or a question mark when you request help for a CLI command. 226 About SHELL Commands You begin in SHELL mode when you start a CLI session. SHELL mode lets you perform the following tasks with your Motorola Netopia® Gateway: • Monitor its performance • Display and reset Gateway statistics • Issue administrative commands to restart Motorola Netopia® Gateway functions SHELL Prompt When you are in SHELL mode, the CLI prompt is the name of the Motorola Netopia® Gateway followed by a right angle bracket (>). For example, if you open a CLI connection to the Motorola Netopia® Gateway named “Netopia-3000/9437188,” you would see Netopia-3000/9437188> as your CLI prompt. SHELL Command Shortcuts You can truncate most commands in the CLI to their shortest unique string. For example, you can use the truncated command q in place of the full quit command to exit the CLI. However, you would need to enter rese for the reset command, since the first characters of reset are common to the restart command. The only commands you cannot truncate are restart and clear. To prevent accidental interruption of communications, you must enter the restart and clear commands in their entirety. You can use the Up and Down arrow keys to scroll backward and forward through recent commands you have entered. Alternatively, you can use the !! command to repeat the last command you entered. 227 Administrator’s Handbook SHELL Commands Common Commands arp nnn.nnn.nnn.nnn Sends an Address Resolution Protocol (ARP) request to match the nnn.nnn.nnn.nnn IP address to an Ethernet hardware address. clear [yes] Clears the configuration settings in a Motorola Netopia® Gateway. If you do not use the optional yes qualifier, you are prompted to confirm the clear command. clear_certificate Removes an SSL certificate that has been installed. clear_log Erases the log information stored in flash if persistent logging is enabled. configure Puts the command line interface into Configure mode, which lets you configure your Motorola Netopia® Gateway with Config commands. Config commands are described starting on page 225. diagnose Runs a diagnostic utility to conduct a series of internal checks and loopback tests to verify network connectivity over each interface on your Motorola Netopia® Gateway. The console displays the results of each test as the diagnostic utility runs. If one test is dependent on another, the diagnostic utility indents its entry in the console window. For example, the diagnostic utility indents the Check IP connect to Ethernet (LAN) entry, since that test will not run if the Check Ethernet LAN Connect test fails. Each test generates one of the following result codes: CODE PASS FAIL SKIPPED PENDING Description The test was successful. The test was unsuccessful. The test was skipped because a test on which it depended failed, or because the test did not apply to your particular setup or model. The test timed out without producing a result. Try running the test again. download [server_address ] [filename] [confirm] This command installs a file of configuration parameters into the Motorola Netopia® Gateway from a TFTP (Trivial File Transfer Protocol) server. The TFTP server must be accessible on your Ethernet network. 228 You can include one or more of the following arguments with the download command. If you omit arguments, the console prompts you for this information. • The server_address argument identifies the IP address of the TFTP server from which you want to copy the Motorola Netopia® Gateway configuration file. • The filename argument identifies the path and name of the configuration file on the TFTP server. • If you include the optional confirm keyword, the download begins as soon as all information is entered. You can also download an SSL certificate file from a trusted Certification Authority (CA), on platforms that support SSL, as follows: download [-cert] [server_address ] [filename] [confirm] install [server_address] [filename] [confirm] (Not supported on model 3342/3352) Downloads a new version of the Motorola Netopia® Gateway operating software from a TFTP (Trivial File Transfer Protocol) server, validates the software image, and programs the image into the Motorola Netopia® Gateway memory. After you install new operating software, you must restart the Motorola Netopia® Gateway. The server_address argument identifies the IP address of the TFTP server on which your Motorola Netopia® Gateway operating software is stored. The filename argument identifies the path and name of the operating software file on the TFTP server. If you include the optional keyword confirm, you will not be prompted to confirm whether or not you want to perform the operation. license [key] This command installs a software upgrade key. An upgrade key is a purchased item, based on the serial number of the gateway. log message_string Adds the message in the message_string argument to the Motorola Netopia® Gateway diagnostic log. loglevel [level] Displays or modifies the types of log messages you want the Motorola Netopia® Gateway to record. If you enter the loglevel command without the optional level argument, the command line interface displays the current log level setting. You can enter the loglevel command with the level argument to specify the types of diagnostic messages you want to record. All messages with a level number equal to or greater than the level you specify are recorded. For example, if you specify loglevel 3, the diagnostic log will retain high-level informational messages (level 3), warnings (level 4), and failure messages (level 5). Use the following values for the level argument: 229 Administrator’s Handbook • 1 or low – Low-level informational messages or greater; includes trivial status messages. • 2 or medium – Medium-level informational messages or greater; includes status messages that can help monitor network traffic. • 3 or high – High-level informational messages or greater; includes status messages that may be significant but do not constitute errors. • 4 or warning – Warnings or greater; includes recoverable error conditions and useful operator information. • 5 or failure – Failures; includes messages describing error conditions that may not be recoverable. netstat -i Displays the IP interfaces for your Motorola Netopia® Gateway. netstat -r Displays the IP routes stored in your Motorola Netopia® Gateway. nslookup { hostname | ip_address } Performs a domain name system lookup for a specified host. • The hostname argument is the name of the host for which you want DNS information; for example, nslookup klaatu. • The ip_address argument is the IP address, in dotted decimal notation, of the device for which you want DNS information. ping [-s size] [-c count]{ hostname | ip_address } Causes the Motorola Netopia® Gateway to issue a series of ICMP Echo requests for the device with the specified name or IP address. • The hostname argument is the name of the device you want to ping; for example, ping ftp.netopia.com. • The ip_address argument is the IP address, in dotted decimal notation, of the device you want to locate. If a host using the specified name or IP address is active, it returns one or more ICMP Echo replies, confirming that it is accessible from your network. • The -s size argument lets you specify the size of the ICMP packet. • The -c count argument lets you specify the number of ICMP packets generated for the ping request. Values greater than 250 are truncated to 250. You can use the ping command to determine whether a hostname or IP address is already in use on your network. You cannot use the ping command to ping the Motorola Netopia® Gateway’s own IP address. quit Exits the Motorola Netopia® Gateway command line interface. 230 reset arp Clears the Address Resolution Protocol (ARP) cache on your unit. reset atm Resets the Asynchronous Transfer Mode (ATM) statistics. reset cdmode This command will set up one boot flag so that the next time a 3342N/3352N restarts or reboots (power cycle), the Gateway will boot into CD-ROM mode instead of Gateway mode. This command is only for the 3342N/3352N. If the Gateway is not a 3342N/3352N this command does nothing but returns the message: "CD mode is not supported on this platform." reset crash Clears crash-dump information, which identifies the contents of the Motorola Netopia® Gateway registers at the point of system malfunction. reset dhcp server Clears the DHCP lease table in the Motorola Netopia® Gateway. reset diffserv Resets the Differentiated Services (diffserv) statistics. reset enet [ all ] Resets Ethernet statistics to zero. Resets individual LAN switch port statistics as well as wireless and WAN Ethernet statistics (where applicable). reset heartbeat Restarts the heartbeat sequence. reset ipmap Clears the IPMap table (NAT). reset log Rewinds the diagnostic log display to the top of the existing Motorola Netopia® Gateway diagnostic log. The reset log command does not clear the diagnostic log. The next show log command will display information from the beginning of the log file. 231 Administrator’s Handbook reset security-log Clears the security monitoring log to make room to capture new entries. reset wan-users [all | ip-address] This function disconnects the specified WAN User to allow for other users to access the WAN. This function is only available if the number of WAN Users is restricted and NAT is on. Use the all parameter to disconnect all users. If you logon as Admin you can disconnect any or all users. If you logon as User, you can only disconnect yourself. reset wan This function resets WAN interface statistics. reset wepkeys This function allows you to force your wireless WEP key settings back to the default values, if there are default values. For example, on some models, the WEP keys are based on the serial number. This allows you to get back those default settings if you have changed them without the need to reset the entire configuration of the unit. restart [seconds] Restarts your Motorola Netopia® Gateway. If you include the optional seconds argument, your Motorola Netopia® Gateway will restart when the specified number of seconds have elapsed. You must enter the complete restart command to initiate a restart. show all-info Displays all settings currently configured in the Motorola Netopia® Gateway. show backup Displays the status of the Backup port, Up or Down, and reports the current port in use. show bridge interfaces Displays bridge interfaces maintained by the Motorola Netopia® Gateway. show bridge table Displays the bridging table maintained by the Motorola Netopia® Gateway. show config Dumps the Motorola Netopia® Gateway’s configuration script just as the script command does in config mode. 232 show crash Displays the most recent crash information, if any, for your Motorola Netopia® Gateway. show dhcp agent Displays DHCP relay-agent leases. show dhcp server leases Displays the DHCP leases stored in RAM by your Motorola Netopia® Gateway. show diffserv Displays the Differentiated Services and QoS values configured in the Motorola Netopia® Gateway. show dslf device-association Displays LAN devices that conform with the TR111 Gateway requirement. It displays - IP Address, Manufacture OUI and Serial number. show enet [ all ] Displays Ethernet interface statistics maintained by the Motorola Netopia® Gateway. Beginning with Firmware Version 7.7, supports display of individual LAN switch port statistics as well as WAN Ethernet statistics (where applicable). Example: show enet status all 10/100 Ethernet 1 Port Status: Link down Transmit OK Transmit unicastpkts : Receive OK Receive unicastpkts Tx Octets Rx Octets 10/100 Ethernet 2 Port Status: Link down Transmit OK Transmit unicastpkts : Receive OK Receive unicastpkts Tx Octets Rx Octets 233 Administrator’s Handbook 10/100 Ethernet 3 Port Status: Link up Duplex: Full-duplex not Speed: 100BASE-X Transmit OK Transmit unicastpkts : Receive OK Receive unicastpkts Tx Octets Rx Octets active 3309 31 5588 1976 31 1976 10/100 Ethernet 4 Port Status: Link down Transmit OK Transmit unicastpkts : Receive OK Receive unicastpkts Tx Octets Rx Octets show etheroam ah Displays OAM internal information, such as OAM mode, state, configurations, events and OAM statistics. show features Displays standard and keyed features installed in the Motorola Netopia® Gateway. show group-mgmt Displays the IGMP Snooping Table. See “IGMP (Internet Group Management Protocol)” on page 100 for detailed explanation. show ip arp Displays the Ethernet address resolution table stored in your Motorola Netopia® Gateway. show ip igmp Displays the contents of the IGMP Group Address table and the IGMP Report table maintained by your Motorola Netopia® Gateway. show ip interfaces Displays the IP interfaces for your Motorola Netopia® Gateway. show ip ipsec Displays IPSec Tunnel statistics. 234 show ip firewall Displays firewall statistics. show ip lan-discovery Displays the LAN Host Discovery Table of hosts on the wired or wireless LAN, and whether or not they are currently online. show ip routes Displays the IP routes stored in your Motorola Netopia® Gateway. show ip state-insp Displays whether stateful inspection is enabled on an interface or not, exposed addresses and blocked packet statistics because of stateful inspection. show ipmap Displays IPMap table (NAT). show log Displays blocks of information from the Motorola Netopia® Gateway diagnostic log. To see the entire log, you can repeat the show log command or you can enter show log all. show memory [all] Displays memory usage information for your Motorola Netopia® Gateway. If you include the optional all argument, your Motorola Netopia® Gateway will display a more detailed set of memory statistics. show pppoe Displays status information for each PPPoE socket, such as the socket state, service names, and host ID values. show rtsp Displays RTSP ALG session activity data. show security-log Displays blocks of information from the Motorola Netopia® Gateway security log. 235 Administrator’s Handbook show status Displays the current status of a Motorola Netopia® Gateway, the device's hardware and software revision levels, a summary of errors encountered, and the length of time the Motorola Netopia® Gateway has been running since it was last restarted. Identical to the status command. show summary Displays a summary of WAN, LAN, and Gateway information. show vlan Displays detail of VLAN status and statistics. Example: show vlan Displaying vlan segment interfaces ==== vlan mode ==== ==== segment 0 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 1 port masks ==== PortPort : 00001006-00000001 GlobalPort : 00000000-00000000 SumPort : 00001006-00000001 ==== segment 2 port masks ==== PortPort : 0000003c-00000000 GlobalPort : 00000000-00000000 SumPort : 0000003c-00000000 ==== segment 3 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 4 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 5 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 6 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 7 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 236 SumPort : 00000000-00000000 ==== segment 8 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 9 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== segment 10 port masks ==== PortPort : 00000000-00000000 GlobalPort : 00000000-00000000 SumPort : 00000000-00000000 ==== vlan active segment ==== Type : 1 Index : 1 Vid : 1 PortMask : 00001006-00000001 SwitchMask : 00000004 WirelessMask : 00001000 ==== vlan active link ==== namePtr : eth-lan-uplink portType : 1 portIndex : 1 ifId : 45 ==== vlan active link ==== namePtr : ethernet0/0 portType : 3 portIndex : 2 ifId : 46 ==== vlan active link ==== namePtr : ssid1 portType : 5 portIndex : 12 ifId : 56 ==== vlan active link ==== namePtr : eth-ip0 portType : 7 portIndex : 32 ifId : 76 ==== vlan active segment ==== Type : 1 Index : 2 Vid : 3 PortMask : 0000003c-00000000 SwitchMask : 0000003c WirelessMask : 00000000 ==== vlan active link ==== namePtr : ethernet0/0 portType : 3 portIndex : 2 ifId : 90 237 Administrator’s Handbook ==== vlan namePtr portType portIndex ifId ==== vlan namePtr portType portIndex ifId ==== vlan namePtr portType portIndex ifId active link ==== : ethernet0/1 : 3 : 3 : 91 active link ==== : ethernet0/2 : 3 : 4 : 92 active link ==== : ethernet0/3 : 3 : 5 : 93 show wireless [all] Shows wireless status and statistics. show wireless clients [ MAC_address ] Displays details on connected clients, or more details on a particular client if the MAC address is added as an argument. telnet { hostname | ip_address } [port] Lets you open a telnet connection to the specified host through your Motorola Netopia® Gateway. • The hostname argument is the name of the device to which you want to connect; for example, telnet ftp.netopia.com. • The ip_address argument is the IP address, in dotted decimal notation, of the device to which you want to connect. • The port argument is the number of t he port over which you want to open a telnet session. traceroute ( ip_address | hostname ) Traces the routing path to an IP destination. upload [server_address] [filename] [confirm] Copies the current configuration settings of the Motorola Netopia® Gateway to a TFTP (Trivial File Transfer Protocol) server. The TFTP server must be accessible on your Ethernet network. The server_address argument identifies the IP address of the TFTP server on which you want to store the Motorola Netopia® Gateway settings. The filename argument identifies the path and name of the configuration file on the TFTP server. If you include the optional confirm keyword, you will not be prompted to confirm whether or not you want to perform the operation. view config Dumps the Motorola Netopia® Gateway’s configuration just as the view command does in config mode. 238 who Displays the names of the current shell and PPP users. WAN Commands atmping vccn [ segment | end-to-end ] Lets you check the ATM connection reachability and network connectivity. This command sends five Operations, Administration, and Maintenance (OAM) loopback calls to the specified vpi/vci destination. There is a five second total timeout interval. Use the segment argument to ping a neighbor switch. Use the end-to-end argument to ping a remote end node. reset dhcp client release [ vcc-id ] Releases the DHCP lease the Motorola Netopia® Gateway is currently using to acquire the IP settings for the specified DSL port. The vcc-id identifier is an “index” letter in the range B-I, and does not directly map to the VCC in use. Enter the reset dhcp client release command without the variable to see the letter assigned to each virtual circuit. reset dhcp client renew [ vcc-id ] Releases the DHCP lease the Motorola Netopia® Gateway is currently using to acquire the IP settings for the specified DSL port. The vcc-id identifier is an “index” letter in the range B-I, and does not directly map to the VCC in use. Enter the reset dhcp client release without the variable to see the letter assigned to each virtual circuit. reset dsl Resets any open DSL connection. reset ppp vccn Resets the point-to-point connection over the specified virtual circuit. This command only applies to virtual circuits that use PPP framing. show atm [all] Displays ATM statistics for the Motorola Netopia® Gateway. The optional all argument displays a more detailed set of ATM statistics. show dsl [ all ] Displays DSL port statistics, such as upstream and downstream connection rates and noise levels. 239 Administrator’s Handbook show ppp [{ stats | lcp | ipcp }] Displays information about open PPP links. You can display a subset of the PPP statistics by including an optional stats, lcp, or ipcp argument for the show ppp command. start ppp vccn Opens a PPP link on the specified virtual circuit. About CONFIG Commands You reach the configuration mode of the command line interface by typing configure (or any truncation of configure, such as con or config) at the CLI SHELL prompt. CONFIG Mode Prompt When you are in CONFIG mode, the CLI prompt consists of the name of the Motorola Netopia® Gateway followed by your current node in the hierarchy and two right angle brackets (>>). For example, when you enter CONFIG mode (by typing config at the SHELL prompt), the Netopia-3000/9437188 (top)>> prompt reminds you that you are at the top of the CONFIG hierarchy. If you move to the ip node in the CONFIG hierarchy (by typing ip at the CONFIG prompt), the prompt changes to Netopia-3000/9437188 (ip)>> to identify your current location. Some CLI commands are not available until certain conditions are met. For example, you must enable IP for an interface before you can enter IP settings for that interface. Navigating the CONFIG Hierarchy • Moving from CONFIG to SHELL — You can navigate from anywhere in the CONFIG hierarchy back to the SHELL level by entering quit at the CONFIG prompt and pressing RETURN. Netopia-3000/9437188 (top)>> quit Netopia-3000/9437188 > • Moving from top to a subnode — You can navigate from the top node to a subnode by entering the node name (or the significant letters of the node name) at the CONFIG prompt and pressing RETURN. For example, you move to the IP subnode by entering ip and pressing RETURN. Netopia-3000/9437188 (top)>> ip Netopia-3000/9437188 (ip)>> As a shortcut, you can enter the significant letters of the node name in place of the full node name at the CONFIG prompt. The significant characters of a node name are the letters that uniquely identify the node. For example, since no other CONFIG node starts with b, you could enter one letter (“b”) to move to the bridge node. • Jumping down several nodes at once — You can jump down several levels in the CONFIG hierarchy by entering the complete path to a node. • Moving up one node — You can move up through the CONFIG hierarchy one node at a time by entering the up command. 240 • Jumping to the top node — You can jump to the top level from anywhere in the CONFIG hierarchy by entering the top command. • Moving from one subnode to another — You can move from one subnode to another by entering a partial path that identifies how far back to climb. • Moving from any subnode to any other subnode — You can move from any subnode to any other subnode by entering a partial path that starts with a top-level CONFIG command. • Scrolling backward and forward through recent commands — You can use the Up and Down arrow keys to scroll backward and forward through recent commands you have entered. When the command you want appears, press Enter to execute it. Entering Commands in CONFIG Mode CONFIG commands consist of keywords and arguments. Keywords in a CONFIG command specify the action you want to take or the entity on which you want to act. Arguments in a CONFIG command specify the values appropriate to your site. For example, the CONFIG command set ip ethernet A ip_address consists of two keywords (ip, and ethernet A) and one argument (ip_address). When you use the command to configure your Gateway, you would replace the argument with a value appropriate to your site. For example: set ip ethernet A 192.31.222.57 Guidelines: CONFIG Commands The following table provides guidelines for entering and formatting CONFIG commands. Command component Command verbs Keywords Argument Text Numbers IP addresses Rules for entering CONFIG commands CONFIG commands must start with a command verb (set, view, delete). You can truncate CONFIG verbs to three characters (set, vie, del). CONFIG verbs are case-insensitive. You can enter “SET,” “Set,” or “set.” Keywords are case-insensitive. You can enter “Ethernet,” “ETHERNET,” or “ethernet” as a keyword without changing its meaning. Keywords can be abbreviated to the length that they are differentiated from other keywords. Text strings can be as many as 64 characters long, unless otherwise specified. In some cases they may be as long as 255 bytes. Special characters are represented using backslash notation. Text strings may be enclosed in double (“) or single (‘) quote marks. If the text string includes an embedded space, it must be enclosed in quotes. Special characters are represented using backslash notation. Enter numbers as integers, or in hexadecimal, where so noted. Enter IP addresses in dotted decimal notation (0 to 255). If a command is ambiguous or miskeyed, the CLI prompts you to enter additional information. For example, you must specify which virtual circuit you are configuring when you are setting up a Motorola Netopia® Gateway. 241 Administrator’s Handbook Displaying Current Gateway Settings You can use the view command to display the current CONFIG settings for your Motorola Netopia® Gateway. If you enter the view command at the top level of the CONFIG hierarchy, the CLI displays the settings for all enabled functions. If you enter the view command at an intermediate node, you see settings for that node and its subnodes. Step Mode: A CLI Configuration Technique The Motorola Netopia® Gateway command line interface includes a step mode to automate the process of entering configuration settings. When you use the CONFIG step mode, the command line interface prompts you for all required and optional information. You can then enter the configuration values appropriate for your site without having to enter complete CLI commands. When you are in step mode, the command line interface prompts you to enter required and optional settings. If a setting has a default value or a current setting, the command line interface displays the default value for the command in parentheses. If a command has a limited number of acceptable values, those values are presented in brackets, with each value separated by a vertical line. For example, the following CLI step command indicates that the default value is off and that valid entries are limited to on and off. option (off) [on | off]: on You can accept the default value for a field by pressing the Return key. To use a different value, enter it and press Return. You can enter the CONFIG step mode by entering set from the top node of the CONFIG hierarchy. You can enter step mode for a particular service by entering set service_name. In stepping set mode (press Control-X to exit. For example: Netopia-3000/9437188 (top)>> set system ... system name (“Netopia-3000/9437188”): Mycroft Diagnostic Level (High): medium Stepping mode ended. Validating Your Configuration You can use the validate CONFIG command to make sure that your configuration settings have been entered correctly. If you use the validate command, the Motorola Netopia® Gateway verifies that all required settings for all services are present and that settings are consistent. Netopia-3000/9437188 (top)>> validate Error: Subnet mask is incorrect Global Validation did not pass inspection! You can use the validate command to verify your configuration settings at any time. Your Motorola Netopia® Gateway automatically validates your configuration any time you save a modified configuration. 242 CONFIG Commands This section describes the keywords and arguments for the various CONFIG commands. Remote ATA Configuration Commands Motorola Netopia® firmware supports configuration of a maximum of four Motorola Netopia® ATA profiles, which are stored in the Gateway’s configuration database. When a Motorola Netopia® ATA is discovered, the Gateway compares the MAC address of the ATA with one of the existing profiles stored in the database. If there is a match, the configuration is downloaded to the Motorola Netopia® ATA, and the ATA is restarted. Once the Motorola Netopia® ATA is restarted, it comes up with the newly downloaded configuration. set ata profile [ 0... 3 ] ata-option [ on | off ] Enables or disables the remote ATA configuration option for the specified ATA configuration profile to be stored in the Gateway. set ata profile [ 0... 3 ] ata-mac-addr MAC_addr Specifies the MAC address of the ATA for the specified configuration profile. set ata profile [ 0... 3 ] ata-qos-enable [ on | off ] Enables or disables QoS for the specified profile. set ata profile [ 0... 3 ] ata-dhcpc-enable [ on | off ] Enables or disables DHCP client service for the specified profile. set ata profile [ 0... 3 ] ata-dhcpc-hostname string Specifies a DHCP client hostname for the specified profile. set ata profile [ 0... 3 ] ata-dhcpc-vid-enable [ off | on ] Enables or disables a DHCP client vendor ID for the specified profile. set ata profile [ 0... 3 ] ata-dhcpc-vid string Specifies a vendor ID for the specified profile when ata-dhcpc-vid-enable is on. set ata profile [ 0... 3 ] ata-static-wan-ip ip_addr Specifies a static WAN IP address for the specified profile. set ata profile [ 0... 3 ] ata-static-wan-subnet-mask subnet_mask Specifies a static WAN IP subnet mask for the specified profile. 243 Administrator’s Handbook set ata profile [ 0... 3 ] ata-static-wan-gateway ip_addr Specifies a static gateway WAN IP address for the specified profile. set ata profile [ 0... 3 ] ata-proxy-server ip_addr Specifies a SIP proxy server hostname or IP address for the specified profile. set ata profile [ 0... 3 ] ata-proxy-port port Specifies a SIP proxy server port, typically 5060, for the specified profile. set ata profile [ 0... 3 ] ata-registrar-server ip_addr Specifies a registrar server hostname or IP address for the specified profile. set ata profile [ 0... 3 ] ata-registrar-port port Specifies a registrar server port, typically 5060, for the specified profile. set ata profile [ 0... 3 ] ata-outproxy-server ip_addr Specifies an outbound proxy server hostname or IP address for the specified profile. set ata profile [ 0... 3 ] ata-outproxy-port port Specifies an outbound proxy server port, typically 5060, for the specified profile. set ata profile [ 0... 3 ] ata-auth-id value Specifies an authorization ID for the specified profile. set ata profile [ 0... 3 ] ata-user-name string Specifies the ISP-supplied user name for the specified profile. set ata profile [ 0... 3 ] ata-user-display-name string Specifies the a user “display” or “screen” name for the specified profile. set ata profile [ 0... 3 ] ata-user-password string Specifies the user password for the specified profile. 244 DSL Commands ATM Settings. You can use the CLI to set up each ATM virtual circuit. set atm option {on | off } Enables the WAN interface of the Motorola Netopia® Gateway to be configured using the Asynchronous Transfer Mode (ATM) protocol. set atm [vcc n] option {on | off } Selects the virtual circuit for which further parameters are set. Up to eight VCCs are supported; the maximum number is dependent on your Motorola Netopia® Operating System tier and the capabilities that your Service Provider offers. set atm [vcc n] qos service-class { cbr | ubr | vbr } Sets the Quality of Service class for the specified virtual circuit – Constant (cbr), Unspecified (ubr), or Variable (vbr) Bit Rate. • ubr: No configuration is needed for UBR VCs. Leave the default value 0 (maximum line rate). • cbr: One parameter is required for CBR VCs. Enter the Peak Cell Rate that applies to the VC. This value should be between 1 and the line rate. You set this value according to specifications defined by your service provider. • vbr: Three parameters are required for VBR VCs. Enter the Peak Cell Rate, the Sustained Cell Rate, and the Maximum Burst Size that apply to the VC. You set these values according to specifications defined by your service provider. set atm [vcc n] qos peak-cell-rate { 1 ...n } If QoS class is set to cbr or vbr then specify the peak-cell-rate that should apply to the specified virtual circuit. This value should be between 1 and the line rate. The Peak Cell Rate (PCR) should be set to the maximum rate a PVC can oversubscribe its Sustained Cell Rate (SCR). The Peak Cell Rate (see below) must be less than, or equal to the raw WAN (DSL) bit rate. The Maximum Burst Size (MBS) is the number of cells that can be sent at the PCR rate, after which the PVC must fall back to the SCR rate. set atm [vcc n] qos sustained-cell-rate { 1 ...n } If QoS class is set to vbr, then specify the sustained-cell-rate that should apply to the specified virtual circuit. This value should be less than, or equal to the Peak Cell Rate, which should be less than, or equal to the line rate. set atm [vcc n] qos max-burst-size { 1 ...n } If QoS class is set to vbr then specify the max-burst-size that should apply to the specified virtual circuit. This value is the maximum number of cells that can be transmitted at the Peak Cell Rate after which the ATM VC transmission rate must drop to the Sustained Cell Rate. 245 Administrator’s Handbook set atm [vcc n] vpi { 0 ... 255 } Select the virtual path identifier (vpi) for VCC n. Your Service Provider will indicate the required vpi number. set atm [vcc n] vci { 0 ... 65535 } Select the virtual channel identifier (vci) for VCC n. Your Service Provider will indicate the required vci number. set atm [vccn] encap { ppp-vcmux | ppp-llc | ether-llc | ip-llc | ppoe-vcmux | pppoe-llc } Select the encapsulation mode for VCC n. The options are: ppp-vcmux PPP over ATM, VC-muxed ppp-llc PPP over ATM, LLC-SNAP ether-llc RFC-1483, bridged Ethernet, LLC-SNAP ip-llc RFC-1483, routed IP, LLC-SNAP pppoe-vcmux PPP over Ethernet, VC-muxed pppoe-llc PPP over Ethernet, LLC-SNAP Your Service Provider will indicate the required encapsulation mode. set atm [vccn] pppoe-sessions { 1 ... 8 } Select the number of PPPoE sessions to be configured for VCC 1, up to a total of eight. The total number of pppoe-sessions and PPPoE VCCs configured must be less than or equal to eight. Bridging Settings Bridging lets the Motorola Netopia® Gateway use MAC (Ethernet hardware) addresses to forward non-TCP/ IP traffic from one network to another. When bridging is enabled, the Motorola Netopia® Gateway maintains a table of up to 512 MAC addresses. Entries that are not used within 30 seconds are dropped. If the bridging table fills up, the oldest table entries are dropped to make room for new entries. Virtual circuits that use IP framing cannot be bridged. ☛ NOTE: For bridging in the 3341 (or any model with a USB port), you cannot set the bridge option off, or bridge ethernet option off; these are on by default because of the USB port. 246 Common Commands set bridge sys-bridge {on | off } Enables or disables bridging services in the Motorola Netopia® Gateway. You must enable bridging services within the Motorola Netopia® Gateway before you can enable bridging for a specific interface. set bridge concurrent-bridging-routing {on | off } Enables or disables Concurrent Bridging/Routing. set bridge dhcp-filterset "string" Assigns a filterset named string to the bridge configuration. ☛ NOTE: A filterset can only be configured for the bridge if the system bridge or concurrent bridging/routing is enabled. set bridge ethernet option { on | off } Enables or disables bridging services for the specified virtual circuit using Ethernet framing. set bridge dsl vccn option { on | off } Enables or disables bridging services for the specified interface. Specified interface must be part of a VLAN if bridge is turned on. Only RFC-1483 Bridged encapsulation is supported currently. • show log command will show that WAN Bridge is enabled when at least one WAN interface is bridged. • show ip interfaces and show bridge interfaces commands will show the interfaces that are not in bridged mode and that are in bridged modes, respectively. set bridge table-timeout [ 30 ... 6000 ] Sets the timeout value for bridging table timeout. Default = 30 secs; range = 30 secs – 6000 secs (.5–100 mins). 247 Administrator’s Handbook DHCP Settings As a Dynamic Host Control Protocol (DHCP) server, your Motorola Netopia® Gateway can assign IP addresses and provide configuration information to other devices on your network dynamically. A device that acquires its IP address and other TCP/IP configuration settings from the Motorola Netopia® Gateway can use the information for a fixed period of time (called the DHCP lease). Common Commands set dhcp option { off | server | relay-agent } Enables or disables DHCP services in the Motorola Netopia® Gateway. You must enable DHCP services before you can enter other DHCP settings for the Motorola Netopia® Gateway. If you turn off DHCP services and save the new configuration, the Motorola Netopia® Gateway clears its DHCP settings. set dhcp start-address ip_address If you selected server, specifies the first address in the DHCP address range. The Motorola Netopia® Gateway can reserve a sequence of up to 253 IP addresses within a subnet, beginning with the specified address for dynamic assignment. set dhcp end-address ip_address If you selected server, specifies the last address in the DHCP address range. set dhcp lease-time lease-time If you selected server, specifies the default length for DHCP leases issued by the Motorola Netopia® Gateway. Enter lease time in dd:hh:mm:ss (day/hour/minute/second) format. set dhcp option-group name Specifies a name for one of up to eight DHCP Option Groups. Each Option Group can have a name of between 1 and 15 characters. The name is used in the DHCP filterset syntax to choose what group of genoptions is to be served to a particular DHCP Client. See “DHCP Generic Options” on page 249 and “DHCP Option Filtering” on page 252. Option Groups refer to gen-options; they do not contain them. Deleting a gen-option from an option group does not delete the option. Adding a gen-option to an option-group does not preclude it from being added to another option-group. set dhcp default-option-group name Sets the option group specified by name as the default. set dhcp server-address ip_address If you selected relay-agent, specifies the IP address of the relay agent server. 248 set dhcp range [ 2... 8 ] start-address ip_address Specifies the starting IP address of DHCP range n when subnet n option is on. See “Additional subnets” on page 262. set dhcp range [ 2... 8 ] end-address ip_address Specifies the ending IP address of DHCP range n when subnet n option is on. See “Additional subnets” on page 262. set dhcp reserved ip-address x.x.x.x mac-address y-y-y-y-y-y If you selected server, reserves the specified IP address from the DHCP pool to the specified MAC address. These are list items; a total of 16 reserved addresses are supported. Secondary ranges will all make use of the dhcp lease-time value. DHCP Generic Options Beginning with Firmware Version 7.7.2, you can specify DHCP Generic Options which allow you to configure the content to be served for particular option numbers. set dhcp gen-option name name Specifies a DHCP generic option set named name of one to 15 characters. You can specify up to 20 genoptions. Each can contain up to 100 bytes of data, up to a maximum of 912 bytes of options data total. An option will be served only if the client requests it. set dhcp gen-option option [ 1 – 255 ] Specifies the DHCP option by number, 1 – 255. The following table shows the formats and sizes for known options, and whether or not you can configure a gen-option of that type. Option Data Format Data Size (bytes) Can Configure Empty No IP mask Yes Unsigned 4 byte integer Yes 3 - 11 IP address list Multiples of 4 Yes 12 String (up to 100 characters) Yes 13 Unsigned 2 byte integer Yes 14 - 15 String (up to 100 characters) Yes 16 Unsigned 4 byte integer Yes 17 String (up to 100 characters) Yes 18 String (up to 100 characters) Yes 19 - 20 Flag Yes 21 IP address & mask list Multiples of 8 Yes 22 Unsigned 2 byte integer Yes 249 Administrator’s Handbook 250 Option Data Format Data Size (bytes) Can Configure 23 Unsigned 1 byte integer Yes 24 Unsigned 4 byte integer Yes 25 Unsigned 2 byte integer list Multiples of 2 Yes 26 Unsigned 2 byte integer Yes 27 Flag Yes 28 IP address Yes 29 - 31 Flag Yes 32 IP address Yes 33 IP address and mask list Multiples of 8 Yes 34 Flag Yes 35 Unsigned 4 byte integer Yes 36 Flag Yes 37 Unsigned 1 byte integer Yes 38 Unsigned 4 byte integer Yes 39 Flag Yes 40 String (up to 100 characters) Yes 41 - 42 IP address list Multiples of 4 Yes 43 Vendor-specific String Yes 44 - 45 IP address list Multiples of 4 Yes 46 Unsigned 1 byte integer Yes 47 String (up to 100 characters) Yes 48 - 49 IP address list Multiples of 4 Yes 50 IP address No 51 Unsigned 4 byte integer No 52 Unsigned 1 byte integer No 53 Unsigned 1 byte integer Yes 54 IP address Yes 55 String (up to 100 characters) No 56 String (up to 100 characters) Yes 57 Unsigned 2 byte integer Yes 58 - 59 Unsigned 4 byte integer No 60 String (up to 100 characters) Yes 61 String (up to 100 characters) No 62 String (up to 100 characters) Yes 63 Complex No 64 String (up to 100 characters) Yes 65 IP address list Multiples of 4 Yes 66 - 67 String (up to 100 characters) Yes 68 - 76 IP address list Multiples of 4 Yes Data Size (bytes) Can Configure Option Data Format 77 Pascal string list (length byte + data) Yes 78 - 79 Complex No 80 Empty No 81 Complex No 82 Sub-option list Yes 83 Complex No 84 Undefined ?? Yes 85 IP address list Multiples of 4 Yes 86 - 87 Unicode String Multiples of 2 Yes 88 Encoded DN list Yes 89 IP address list Multiples of 4 Yes 90 Complex No 91 - 97 Undefined/Weakly defined ?? Yes 98 String (up to 100 characters) Yes 99 - 115 Undefined/Weakly defined ?? Yes 116 Flag Yes 117 Unsigned 2 byte integer list Multiples of 2 Yes 118 IP address Yes 119 Encoded DN list 2 Yes 120 Encoded DN list or IPAddress list Yes 121 - 125 Complex No 126 - 127 Undefined Yes 128 IP address list Multiples of 4 Yes 129 - 223 Undefined/Weakly defined ?? Yes 224 - 254 Private Use Yes 249 (note) Microsoft uses this instead of 121 Yes 255 Empty No set dhcp gen-option data-type [ ascii | hex | dotted-decimal ] Specifies the DHCP gen-option data type: ascii, hex or dotted-decimal. set dhcp gen-option data data Specifies the gen-option data. • If the data-type is ascii, then any printable character + octal representations (e.g.”\0007”) and hex representations (e.g. “\xA4”). • If the data-type is hex, then an even number of hex characters (e.g. “0123456789AbcdEf” • If the data-type is dotted-decimal, then a series of numbers between 0 and 255, separated by a period (.). IP addresses are generally represented in this form. 251 Administrator’s Handbook DHCP Option Filtering Beginning with Firmware Version 7.7, support for DHCP option filtering is provided via the filterset settings. set dhcp filterset name "string" rule n type [ dhcp-option | hw-address | requested-option ] Specifies a DHCP filterset named string as one of three possible types: The rule can either specify an option and option contents, dhcp-option; a client hardware address range, hw-address; or an option the client is requesting, requested-option. For hw-address, you will need to enter start-address and end-address values; for the others a dhcp-option parameter must be set. By default a rule is of type dhcp-option, for backwards compatibility. set dhcp filterset name "string" rule n dhcp-option [ 0... 255 ] Creates a DHCP filterset named string, for example “settopbox,” with rule number n. Up to two filtersets can be added. Your Gateway supports a single LAN DHCP server instance, but an additional filterset is available for use when bridging, to block undesired DHCP traffic. Up to 8 rules can be created in the filterset, which are evaluated in order. dhcp-option determines which DHCP option should be compared. A typical value would be to use option 60 data for comparison, but allowing this value to be configured permits more flexibility. set dhcp filterset name "settopbox" rule 1 type dhcp-option set dhcp filterset name "string" rule n match-action [ pass | discard | continue ] Assigns a match action to the filterset. If set to pass the match-pool address is shown. set dhcp filterset name "string" rule n absent-action [ pass | discard | continue ] Assigns an absent action to the filterset. If set to pass the absent-pool address is hidden. set dhcp filterset name "string" rule n match-option-group "option_group*" Assigns the option group named option_group to match. set dhcp filterset name "string" rule n match-str "match_string*" Assigns a match string to the filterset. The match-str string will be compared against the DHCP DISCOVER option data. This string can contain multiple “*” and “?” wildcard substitutions. 252 set dhcp filterset name "string" rule n match-pool ip_address Specifies the start IP address of the range within a DHCP pool where that range will be used to allocate an address if the wildcard matches. The value 0.0.0.0 means regular processing; 255.255.255.255 means discard. set dhcp filterset name "string" rule n absent-pool ip_address Specifies the start IP address of the range within a DHCP pool where that range will be used to allocate an address if the option in the DHCP packet is not present. The value 0.0.0.0 means regular processing; 255.255.255.255 means discard. Example Netopia-3000/9450000 (dhcp)>> sc set dhcp option server set dhcp start-address 192.168.1.33 set dhcp end-address 192.168.1.63 set dhcp lease-time 01:00:00:00 set dhcp filterset name "settopbox" set dhcp filterset name "settopbox" set dhcp filterset name "settopbox" set dhcp filterset name "settopbox" Netopia-3000/9450000 (dhcp)>> rule rule rule rule dhcp-option 60 match-str "STB*" match-pool 192.168.6.100 absent-pool 0.0.0.0 set dhcp assigned-filterset "string" Assigns the filterset named string created above to the DHCP configuration. 253 Administrator’s Handbook DMT Settings DSL Commands set dmt dsl-annex-support [ off | on ] This controls whether other annex support (just as Annex M) is enabled. Default is off. set dmt type [ lite | dmt | ansi | multi | adsl2 | adsl2+ | readsl2 | adsl2anxm | adsl2+anxm ] Selects the type of Discrete Multitone (DMT) asynchronous digital subscriber line (ADSL) protocol to use for the WAN interface. The type value also supports the following settings on certain model units: adsl2, adsl2+, readsl2, adsl2anxm, adsl2+anxm. ☛ NOTE: Some dmt type settings are now supported for many Annex B (335xN) platforms. 2200 Series and 33xxN Series models are supported. Currently, adsl2anxm and adsl2+anxm are not supported in Annex B. set dmt autoConfig [ off | on ] Enables support for automatic VPI/VCI detection and configuration. When set to on (the default), a predefined list of VPI/VCI pairs are searched to find a valid configuration for your ADSL line. Entering a value for the VPI or VCI setting will disable this feature. set dmt dmt dying-gasp [ default | off | on ] Enables or disables Gateway “dying gasp” behavior in cases of power failure. Default is off. set dmt wiringMode [ auto | tip_ring | A_A1 ] (not supported on all models) This command configures the wiring mode setting for your ADSL line. Selecting auto (the default) causes the Gateway to detect which pair of wires (inner or outer pair) are in use on your phone line. Specifying tip_ring forces the inner pair to be used; and A_A1 the outer pair. set dmt metallic-termination [ auto | disabled | always_on ] (not supported on all models) This command allows you to apply a sealing current to “dry” DSL lines so that the wiring doesn’t corrode. • auto - The device will scan for standard telephone service (POTS). If it finds POTS, it disables metallic termination. If it does not find POTS during the search period, then metallic termination is enabled. • disabled - There is no POTS detection, and metallic termination is disabled. • always_on - The device will scan for POTS for information only. Metallic termination is always enabled. 254 Domain Name System Settings Domain Name System (DNS) is an information service for TCP/IP networks that uses a hierarchical naming system to identify network domains and the hosts associated with them. You can identify a primary DNS server and one secondary server. Common Commands set dns domain-name domain-name Specifies the default domain name for your network. When an application needs to resolve a host name, it appends the default domain name to the host name and asks the DNS server if it has an address for the “fully qualified host name.” set dns primary-address ip_address Specifies the IP address of the primary DNS name server. set dns proxy-enable This allows you to disable the default behavior of acting as a DNS proxy. The default is on. set dns secondary-address ip_address Specifies the IP address of the secondary DNS name server. Enter 0.0.0.0 if your network does not have a secondary DNS name server. set dns configured-dns-priority [ 0 - 255 ] Sets the configured DNS priority relative to acquired DNS. These server addresses may be acquired via DHCP (client), PPP, or statically configured. A “DNS learned-server-priority” is assigned to each configured interface. By default, configured DNSes have the highest priority (lowest number), then PPP-acquired DNSes, and DHCP-acquired DNSes have lowest priority (highest number). The default priorities for each type are: • Configured DNSes: 10 • PPP-acquired: 20 • DHCP-acquired: 30 255 Administrator’s Handbook Dynamic DNS Settings Dynamic DNS support allows you to use the free services of www.dyndns.org. Dynamic DNS automatically directs any public Internet request for your computer's name to your current dynamically-assigned IP address. This allows you to get to the IP address assigned to your Gateway, even though your actual IP address may change as a result of a PPPoE connection to the Internet. set dynamic-dns option [ off | dyndns.org ] set dynamic-dns ddns-host-name myhostname.dyndns.org set dynamic-dns ddns-user-name myusername set dynamic-dns ddns-user-password myuserpassword Enables or disables dynamic DNS services. The default is off. If you specify dyndns.org, you must supply your hostname, username for the service, and password. Because different dynamic DNS vendors use different proprietary protocols, currently only www.dyndns.org is supported. 256 IGMP Settings NOTE: IGMP Version 3 is supported beginning with Firmware Version 7.7. See “IGMP (Internet Group Management Protocol)” on page 100 for detailed explanation. You can set the following options: • IGMP Snooping – enables the Motorola Netopia® Gateway to “listen in” to IGMP traffic. The Gateway • • • • • discovers multicast group membership for the purpose of restricting multicast transmissions to only those ports which have requested them. This helps to reduce overall network traffic from streaming media and other bandwidth-intensive IP multicast applications. Robustness – a way of indicating how sensitive to lost packets the network is. IGMP can recover from robustness minus 1 lost IGMP packet. The default value is 2. Query Interval– the amount of time in seconds between IGMP General Query messages sent by the querier gateway. The default query interval is 125 seconds. Query Response Interval – the maximum amount of time in tenths of a second that the IGMP router waits to receive a response to a General Query message. The default query response interval is 10 seconds and must be less than the query interval. Unsolicited Report Interval – the amount of time in seconds between repetitions of a particular computer’s initial report of membership in a group. The default unsolicited report interval is 10 seconds. Querier Version – select a version of the IGMP Querier: version 1, version 2, or version 3. If you know you will be communicating with other hosts that are limited to v1 or v2, for backward compatibility, select accordingly; otherwise, allow the default v3. ☛ NOTE: IGMP Querier version is relevant only if the router is configured for IGMP forwarding. If any IGMP v1 routers are present on the subnet, the querier must use IGMP v1. The use of IGMP v1 must be administratively configured, since there is no reliable way of dynamically determining whether IGMP v1 routers are present on a network. IGMP forwarding is enabled per IP Profile and WAN Connection Profile. • Last Member Query Interval – the amount of time in tenths of a second that the IGMP gateway waits • • • • to receive a response to a Group-Specific Query message. The last member query interval is also the amount of time in seconds between successive Group-Specific Query messages. The default last member query interval is 1 second (10 deci-seconds). Last Member Query Count – the number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface. The default last member query count is 2. Fast Leave – set to off by default, fast leave enables a non-standard expedited leave mechanism. The querier keeps track of which client is requesting which channel by IP address. When a leave message is received, the querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier. Log Enable – If set to on, all IGMP messages on both the LAN and the WAN will be logged. Wireless Multicast to Unicast conversion – Only available if IGMP Snooping is enabled. If set to on, the Gateway replaces the multicast MAC-address with the physical MAC-address of the wireless client. If there is more than one wireless client interested in the same multicast group, the router will revert to multicasting the stream immediately. When one or more wireless clients leave a group, and the router 257 Administrator’s Handbook determines that only a single wireless client is interested in the stream, it will once again unicast the stream. set igmp snooping [ off | on ] Enables IGMP Snooping. set igmp robustness value Sets IGMP robustness range: from 2 – 255. The default is 2. set igmp query-intvl value Sets the query-interval range: from 10 seconds – 600 seconds, The default is 125 seconds. set igmp query-response-intvl value Sets the query-response interval range: from 5 deci-seconds (tenths of a second) – 255 deci-seconds. The default is 100 deci-seconds. set igmp unsol-report-intvl value Sets the unsolicited report interval: the amount of time in seconds between repetitions of a particular computer’s initial report of membership in a group. The default is 10 seconds. set igmp version [ 1 | 2 | 3 ] Sets the IGMP querier version: version 1, version 2, or version 3. If you know you will be communicating with other hosts that are limited to v1, for backward compatibility, select 1; otherwise, allow the default 3. set igmp last-member-query-intvl value Sets the last member query interval: the amount of time in tenths of a second that the IGMP gateway waits to receive a response to a Group-Specific Query message. The last member query interval is also the amount of time in seconds between successive Group-Specific Query messages. The default is 1 second (10 deci-seconds). set igmp last-member-query-count value Sets the last member query count: the number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface. The default is 2. set igmp fast-leave [ off | on ] Sets fast leave on or off. Set to off by default, fast leave enables a non-standard expedited leave mechanism. The querier keeps track of which client is requesting which channel by IP address. When a leave message is received, the querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier. 258 set igmp wireless-m2u [ on | off ] This command allows you enable or disable wireless multicast-to-unicast if igmp snooping is set to on. set igmp log-enable [ on | off ] If set to on, all IGMP messages on both the LAN and the WAN will be logged. Default is off. IP Settings You can use the command line interface to specify whether TCP/IP is enabled, identify a default Gateway, and to enter TCP/IP settings for the Motorola Netopia® Gateway LAN and WAN ports. ☛ NOTE: For the DSL platform you must identify the virtual PPP interface [vccn], a number from 1 to 8. Common Settings set ip option { on | off } Enables or disables TCP/IP services in the Motorola Netopia® Gateway. You must enable TCP/IP services before you can enter other TCP/IP settings for the Motorola Netopia® Gateway. If you turn off TCP/IP services and save the new configuration, the Motorola Netopia® Gateway clears its TCP/IP settings. ARP Timeout Settings set ip arp-timeout [ 60 ... 6000 ] Sets the timeout value for ARP timeout. Default = 600 secs (10 mins); range = 60 secs - 6000 secs (1– 100 mins). DSL Settings set ip dsl vccn address ip_address Assigns an IP address to the virtual circuit. Enter 0.0.0.0 if you want the virtual circuit to obtain its IP address from a remote DHCP server. set ip dsl vccn broadcast broadcast_address Specifies the broadcast address for the TCP/IP network connected to the virtual circuit. IP hosts use the broadcast address to send messages to every host on your network simultaneously. The broadcast address for most networks is the network number followed by 255. For example, the broadcast address for the 192.168.1.0 network would be 192.168.1.255. 259 Administrator’s Handbook set ip dsl vccn netmask netmask Specifies the subnet mask for the TCP/IP network connected to the virtual circuit. The subnet mask specifies which bits of the 32-bit binary IP address represents network information. The default subnet mask for most networks is 255.255.255.0 (Class C subnet mask). set ip dsl vccn restrictions { admin-disabled | none } Specifies restrictions on the types of traffic the Motorola Netopia® Gateway accepts over the DSL virtual circuit. The admin-disabled argument means that access to the device via telnet, web, and SNMP is disabled. RIP and ICMP traffic is still accepted. The none argument means that all traffic is accepted. set ip dsl vccn addr-mapping { on | off } Specifies whether you want the Motorola Netopia® Gateway to use network address translation (NAT) when communicating with remote routers. Address mapping lets you conceal details of your network from remote routers. It also permits all LAN devices to share a single IP address. By default, address mapping is turned “On”. set ip dsl vccn auto-sensing [ off | dhcp/pppoe | pppoe/pppoa ] Enables or disables DHCP/PPPoE or PPPoE/PPPoA autosensing on the specified interface. Setting this to DHCP/PPPoE enables automatic sensing of your WAN connection type: PPPoE or DHCP. The gateway attempts to connect using PPPoE first. If the Gateway fails to connect after 60 seconds, it switches to DHCP. As soon as it can connect via DHCP, the Gateway chooses and sets DHCP as its default. Otherwise, after attempting to connect via DHCP for 60 seconds, the Gateway switches back to PPPoE. The Gateway will continue to switch back and forth in this manner until it successfully connects. Similarly, selecting PPPoE/PPPoA causes the Gateway to attempt to connect by trying these protocols in parallel, and using the first one that is successful. set ip dsl vccn mcast-fwd [ on | off } Enables or disables multi-cast forwarding on the specified interface. If set to on, this interface acts as an IGMP proxy host, and IGMP packets are transmitted and received on this interface on behalf of IGMP hosts on the LAN interface. set ip dsl vccn igmp-null-source-addr { on | off } Specifies whether you want the Motorola Netopia® Gateway to identify the source IP address of every IGMP packet transmitted from this interface as 0.0.0.0 when mcast-fwd is set to on. This complies with the requirements of TR-101, and removes the need for a publicly advertised IP address on the WAN interface. set ip dsl vccn unnumbered [ on | off } Specifies whether you want the Motorola Netopia® Gateway to have its WAN interface unnumbered, i.e. set to 0. unnumbered option is only available if the address is set to 0 for the interface. Enables or disables unnumbered IP addressing (where an address of 0 is allowed AND the DHCP client is disabled) on the specified interface. This setting applies to native IP as well as PPP interfaces to support running an IPoE interface without an address. 260 set ip dsl vccn rip-send { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway should use Routing Information Protocol (RIP) broadcasts to advertise its routing tables to other routers. RIP Version 2 (RIP-2) is an extension of the original Routing Information Protocol (RIP-1) that expands the amount of useful information in the RIP packets. While RIP-1 and RIP-2 share the same basic algorithms, RIP-2 supports several additional features, including inclusion of subnet masks in RIP packets and implementation of multicasting instead of broadcasting (which reduces the load on hosts which do not support routing protocols. RIP-2 with MD5 authentication is an extension of RIP-2 that increases security by requiring an authentication key when routes are advertised. Depending on your network needs, you can configure your Motorola Netopia® Gateway to support RIP-1, RIP-2, or RIP-2MD5. If you specify v2-MD5, you must also specify a rip-send-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. set ip dsl vccn rip-receive { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway should use Routing Information Protocol (RIP) broadcasts to update its routing tables with information received from other routers. If you specify v2-MD5, you must also specify a rip-receive-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. Ethernet LAN Settings set ip ethernet A option { on | off } Enables or disables communications through the designated Ethernet port in the Gateway. You must enable TCP/IP functions for an Ethernet port before you can configure its network settings. set ip ethernet A address ip_address Assigns an IP address to the Motorola Netopia® Gateway on the local area network. The IP address you assign to the local Ethernet interface must be unique on your network. By default, the Motorola Netopia® Gateway uses 192.168.1.254 as its LAN IP address. set ip ethernet A broadcast broadcast_address Specifies the broadcast address for the local Ethernet interface. IP hosts use the broadcast address to send messages to every host on your network simultaneously. The broadcast address for most networks is the network number followed by 255. For example, the broadcast address for the 192.168.1.0 network would be 192.168.1.255. 261 Administrator’s Handbook set ip ethernet A netmask netmask Specifies the subnet mask for the local Ethernet interface. The subnet mask specifies which bits of the 32bit binary IP address represent network information. The default subnet mask for most networks is 255.255.255.0 (Class C subnet mask). set ip ethernet A restrictions { none | admin-disabled } Specifies whether an administrator can open a telnet connection to a Motorola Netopia® Gateway over an Ethernet interface (A = the LAN) to monitor and configure the unit. The admin-disabled argument prevents access to the device via telnet, web, and SNMP. By default, administrative restrictions are none on the LAN, but admin-disabled is set on the WAN. This means that, by default, an administrator can open, for example, a telnet connection from the LAN, but not the WAN. set ip ethernet A rip-send { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway should use Routing Information Protocol (RIP) broadcasts to advertise its routing tables to other routers on your network. RIP Version 2 (RIP-2) is an extension of the original Routing Information Protocol (RIP-1) that expands the amount of useful information in the RIP packets. While RIP-1 and RIP-2 share the same basic algorithms, RIP-2 supports several additional features, including inclusion of subnet masks in RIP packets and implementation of multicasting instead of broadcasting (which reduces the load on hosts which do not support routing protocols. RIP-2 with MD5 authentication is an extension of RIP-2 that increases security by requiring an authentication key when routes are advertised. If you specify v2-MD5, you must also specify a rip-send-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. Depending on your network needs, you can configure your Motorola Netopia® Gateway to support RIP-1, RIP-2, or RIP-2MD5. set ip ethernet A rip-receive { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway should use Routing Information Protocol (RIP) broadcasts to update its routing tables with information received from other routers on your network. If you specify v2-MD5, you must also specify a rip-receive-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. Additional subnets See “DHCP Settings” on page 248 for subnet range configuration commands. set ip ethernet A subnet [ 2 ... 8 ] option [ on | off ] Enables or disables additional LAN subnets. Up to seven additional subnets may be configured. 262 set ip ethernet A subnet n address ip_address Specifies an IP address for the subnet n, when subnet n option is on. set ip ethernet A subnet n netmask netmask Specifies the subnet mask for the subnet n, when subnet n option is on. Default IP Gateway Settings set ip gateway option { on | off } Specifies whether the Motorola Netopia® Gateway should send packets to a default Gateway if it does not know how to reach the destination host. set ip gateway interface { ip-address | ppp-vccn } Specifies how the Motorola Netopia® Gateway should route information to the default Gateway. If you select ip-address, you must enter the IP address of a host on a local or remote network. If you specify ppp, the Motorola Netopia® unit uses the default gateway being used by the remote PPP peer. IP-over-PPP Settings. Use the following commands to configure settings for routing IP over a virtual PPP interface. ☛ NOTE: For a DSL platform you must identify the virtual PPP interface [vccn], a number from 1 to 8. set ip ip-ppp [vccn] option { on | off } Enables or disables IP routing through the virtual PPP interface. By default, IP routing is turned on. If you turn off IP routing and save the new configuration, the Motorola Netopia® Gateway clears IP routing settings set ip ip-ppp [vccn] address ip_address Assigns an IP address to the virtual PPP interface. If you specify an IP address other than 0.0.0.0, your Motorola Netopia® Gateway will not negotiate its IP address with the remote peer. If the remote peer does not accept the IP address specified in the ip_address argument as valid, the link will not come up. The default value for the ip_address argument is 0.0.0.0, which indicates that the virtual PPP interface will use the IP address assigned to it by the remote peer. Note that the remote peer must be configured to supply an IP address to your Motorola Netopia® Gateway if you enter 0.0.0.0 for the ip_address argument. 263 Administrator’s Handbook set ip ip-ppp [vccn] peer-address ip_address Specifies the IP address of the peer on the other end of the PPP link. If you specify an IP address other than 0.0.0.0, your Motorola Netopia® Gateway will not negotiate the remote peer's IP address. If the remote peer does not accept the address in the ip_address argument as its IP address (typically because it has been configured with another IP address), the link will not come up. The default value for the ip_address argument is 0.0.0.0, which indicates that the virtual PPP interface will accept the IP address returned by the remote peer. If you enter 0.0.0.0, the peer system must be configured to supply this address. set ip ip-ppp [vccn] restrictions { admin-disabled | none } Specifies restrictions on the types of traffic the Motorola Netopia® Gateway accepts over the PPP virtual circuit. The admin-disabled argument means that access to the device via telnet, web, and SNMP is disabled. RIP and ICMP traffic is still accepted. The none argument means that all traffic is accepted. set ip ip-ppp [vccn] addr-mapping [ on | off ] Specifies whether you want the Motorola Netopia® Gateway to use network address translation (NAT) when communicating with remote routers. Address mapping lets you conceal details of your network from remote routers. It also permits all LAN devices to share a single IP address. By default, address mapping is turned “On”. set ip ip-ppp [vccn] auto-sensing [ off | dhcp/pppoe | pppoe/pppoa ] Enables or disables DHCP/PPPoE or PPPoE/PPPoA autosensing on the specified interface. Setting this to DHCP/PPPoE enables automatic sensing of your WAN connection type: PPPoE or DHCP. The gateway attempts to connect using PPPoE first. If the Gateway fails to connect after 60 seconds, it switches to DHCP. As soon as it can connect via DHCP, the Gateway chooses and sets DHCP as its default. Otherwise, after attempting to connect via DHCP for 60 seconds, the Gateway switches back to PPPoE. The Gateway will continue to switch back and forth in this manner until it successfully connects. Similarly, selecting PPPoE/PPPoA causes the Gateway to attempt to connect by trying these protocols in parallel, and using the first one that is successful. set ip ip-ppp [vccn] rip-send { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway unit should use Routing Information Protocol (RIP) broadcasts to advertise its routing tables to routers on the other side of the PPP link. An extension of the original Routing Information Protocol (RIP-1), RIP Version 2 (RIP-2) expands the amount of useful information in the packets. While RIP-1 and RIP-2 share the same basic algorithms, RIP-2 supports several new features. For example, inclusion of subnet masks in RIP packets and implementation of multicasting instead of broadcasting. This last feature reduces the load on hosts which do not support routing protocols. RIP-2 with MD5 authentication is an extension of RIP-2 that increases security by requiring an authentication key when routes are advertised. This command is only available when address mapping for the specified virtual circuit is turned “off”. If you specify v2-MD5, you must also specify a rip-send-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. 264 set ip ip-ppp [vccn] rip-receive { off | v1 | v2 | v1-compat | v2-MD5 } Specifies whether the Motorola Netopia® Gateway should use Routing Information Protocol (RIP) broadcasts to update its routing tables with information received from other routers on the other side of the PPP link. If you specify v2-MD5, you must also specify a rip-receive-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other router(s) keys for proper operation of MD5 support. set ip ip-ppp vccn igmp-null-source-addr [ on | off ] Specifies whether you want the Motorola Netopia® Gateway to identify the source IP address of every IGMP packet transmitted from this interface as 0.0.0.0 when mcast-fwd is set to on. This complies with the requirements of TR-101, and removes the need for a publicly advertised IP address on the WAN interface. set ip ip-ppp vccn mcast-fwd [ on | off ] Specifies whether you want the Motorola Netopia® Gateway interface to act as an IGMP proxy host. set ip ip-ppp vccn unnumbered [ on | off ] Specifies whether you want the Motorola Netopia® Gateway to have its WAN interface unnumbered, i.e. set to 0. set ip ip-ppp vccn dns acquired-dns-priority [ 0 - 255 ] Sets the priority for DNS acquired via PPP. See “Domain Name System Settings” on page 255 for more information. 265 Administrator’s Handbook Static ARP Settings Your Motorola Netopia® Gateway maintains a dynamic Address Resolution Protocol (ARP) table to map IP addresses to Ethernet (MAC) addresses. Your Motorola Netopia® Gateway populates this ARP table dynamically, by retrieving IP address/MAC address pairs only when it needs them. Optionally, you can define static ARP entries to map IP addresses to their corresponding Ethernet MAC addresses. Unlike dynamic ARP table entries, static ARP table entries do not time out. You can configure as many as 16 static ARP table entries for a Motorola Netopia® Gateway. Use the following commands to add static ARP entries to the Motorola Netopia® Gateway static ARP table: set ip static-arp ip-address ip_address Specifies the IP address for the static ARP entry. Enter an IP address in the ip_address argument in dotted decimal format. The ip_address argument cannot be 0.0.0.0. set ip static-arp ip-address ip_address hardware-address MAC_address Specifies the Ethernet hardware address for the static ARP entry. Enter an Ethernet hardware address in the MAC_address argument in nn.nn.nn.nn.nn.nn (hexadecimal) format. IGMP Forwarding set ip igmp-forwarding [ off | on ] Turns IP IGMP forwarding off or on. The default is off. IPsec Passthrough set ip ipsec-passthrough [ off | on ] Turns IPsec client passthrough off or on. The default is on. IP Prioritization set ip prioritize [ off | on ] Allows you to support traffic that has the TOS bit set. This defaults to off. 266 Differentiated Services (DiffServ) set diffserv option [ off | on ] Turns the DiffServ option off (default) or on. on enables the service and IP TOS bits are used, even if no flows are defined. Consequently, if the end-point nodes provide TOS settings from an application that can be interpreted as one of the supported states, the Gateway will handle it as if it actively marked the TOS field itself. ☛ NOTE: The Gateway itself will not override TOS bit settings made by the endpoints. Support for source-provided IP TOS priorities within the Gateway is achieved simply by turning the DiffServe option “on” and by setting the lohi-asymmetry to adjust the behavior of the Gateway’s internal queues. set diffserv lohi-ratio [ 60 - 100 percent ] Sets a percentage between 60 and 100 used to regulate the level of packets allowed to be pending in the low priority queue. The default is 92. It can be used in some degree to adjust the relative throughput bandwidth for low- versus high-priority traffic. ☛ NOTE: diffserv lohi-ratio has been removed for VDSL, ADSL bonded units. 267 Administrator’s Handbook set diffserv custom-flows name name protocol [ TCP | UDP | ICMP | other ] direction [ outbound | inbound | both ] start-port [ 0 - 65535 ] end-port [ 0 - 65535 ] inside-ip inside-ip-addr inside-ip-mask inside-ip-netmask outside-ip outside-ip-addr outside-ip-mask outside-ip-netmask qos [ off | assure | expedite | network-control ] Defines or edits a custom flow. Select a name for the custom-flow from the set command. The CLI will step into the newly-named or previously-defined flow for editing. • protocol – Allows you to choose the IP protocol for the stream: TCP, UDP, ICMP, or other. • • • • • other is appropriate for setting up flows on protocols with non-standard port definitions, for example, IPSEC or PPTP. If you select other, an additional field, numbered-protocol will appear with a range of 0–255. Choose the protocol number from this field. direction – Allows you to choose whether to apply the marking and gateway queue behavior for inbound packets, outbound packets, or to both. If the Gateway is used as an “edge” gateway, its more important function is to mark the packets for high-priority streams in the outbound direction. start-port/end-port – Allows you to specify a range of ports to check for a particular flow, if the protocol selection is TCP or UDP. inside-ip/mask – If you want packets originating from a certain LAN IP address to be marked, enter the IP address and subnet mask here. If you leave the address equal to zero, this check is ignored for outbound packets. The check is always ignored for inbound packets. The DiffServe queuing function must be applied ahead of NAT; and, before NAT re-maps the inbound packets, all inbound packets are destined for the Gateway's WAN IP address. outside-ip/mask – If you want packets destined for and originating from a certain WAN IP address to be marked, enter this address and subnet mask here. If you leave the address equal to zero, the outside address check is ignored. For outbound flows, the outside address is the destination IP address for the packets. For inbound packets, the outside address is the source IP address for the packets. Note: When setting the Inside/Outside IP Address/Netmask settings, note that a netmask value can be used to configure for a network rather than a single IP address. qos – Allows you to specify the Quality of Service for the flow: off, assure, expedite or network-control. These are used both to mark the IP TOS byte and to distribute packets into the queues as if they were marked by the source. QoS Setting 268 TOS Bit Value Behavior Off TOS=000 This custom flow is disabled. You can activate it by selecting one of the two settings below. This setting allows you to pre-define flows without actually activating them. Assure TOS=001 Use normal queuing and throughput rules, but do not drop packets if possible. Appropriate for applications with no guaranteed delivery mechanism. Expedite TOS=101 Use minimum delay. Appropriate for VoIP and video applications. Network Control TOS=111 Use highest possible priority. Packet Mapping Configuration set diffserv qos [ network-control-queue | expedite-queue | assured-queue | best-effort-queue ] queue_name Specifies the Diffserv QoS queue mapping associations. • queue_name - the basic queue name to which classified packets are directed. By default the following mappings are created: set set set set diffserv diffserv diffserv diffserv qos qos qos qos network-control-queue basic_q0 expedite-queue basic_q1 assured-queue basic_q2 best-effort-queue basic_q3 set diffserv qos dscp-map [ default | custom ] • default – the default DSCP-queue mappings are used • custom – allows you to set up customized mappings between DSCP code points and queue types. If custom is selected, the following can be configured: set diffserv qos dscp-map-0 [ best-effort | assured | expedite | network-control ] set diffserv qos dscp-map-1 [ best-effort | assured | expedite | network-control ] ... set diffserv qos dscp-map-31 [ best-effort | assured | expedite | network-control ] By default, the following settings are used in custom mode: set set set set set set set set set set set set set set set set set set set set diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos qos dscp-map-0 best-effort dscp-map-1 best-effort dscp-map-2 best-effort dscp-map-3 best-effort dscp-map-4 best-effort dscp-map-5 assured dscp-map-6 best-effort dscp-map-7 best-effort dscp-map-8 best-effort dscp-map-9 assured dscp-map-10 best-effort dscp-map-11 best-effort dscp-map-12 best-effort dscp-map-13 assured dscp-map-14 best-effort dscp-map-15 best-effort dscp-map-16 best-effort dscp-map-17 assured dscp-map-18 best-effort dscp-map-19 best-effort 269 Administrator’s Handbook set set set set set set set set set set set set 270 diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv diffserv qos qos qos qos qos qos qos qos qos qos qos qos dscp-map-20 dscp-map-21 dscp-map-22 dscp-map-23 dscp-map-24 dscp-map-25 dscp-map-26 dscp-map-27 dscp-map-28 dscp-map-29 dscp-map-30 dscp-map-31 best-effort best-effort best-effort expedite network-control network-control network-control network-control network-control network-control network-control network-control Queue Configuration Beginning with Firmware Version 7.7.4, the queuing characteristics of all “N” and “-02” model Gateway’s WAN interface can now be configured for: • strict priority queuing (as currently) • weighted fair queuing • rate-limiting funnel ☛ Note: The configuration mechanism is designed to be flexible enough to accommodate complex queuing requirements. Configurations not supported by the Gateway will be flagged during configuration verification. You configure the WAN outbound queue as follows: • create and configure one or more queues, which can be a basic queue or a priority queue comprising a group of basic queues, a weighted fair queue comprising a group of basic queues, or a funnel comprising a group of basic queues; • assign a queue instance to the Ethernet WAN interface; • map packet attributes to a queue. The same queue name can be assigned to multiple interfaces which require identical queue configuration, however currently the only interface available for queueing configuration is ethernet 1. To help you configure queues, and to maintain compatibility with previous firmware releases, several queues are set up automatically on upgrade to Version 7.7, or upon a factory reset. 271 Administrator’s Handbook set queue name queue_name option [ on | off ] type [ basic | wfq | priority | funnel ] Creates a queue named queue_name and assigns a type: • • • • basic – Basic Queue wfq – Weighted Fair Queue priority – Priority Queue funnel – Funnel Queue Basic Queue set queue name basic_queue_name option [ on | off ] set queue name basic_queue_name type basic Specifies the Basic Queue named basic_queue_name attributes. Basic queues have one input and one output. The basic queue is assigned an ID, with the following attribute: when the queue is full, discard. By default, the following Basic Queues are created: • • • • 272 basic_q0 basic_q1 basic_q2 basic_q3 Weighted Fair Queue set queue name wfq option [ on | off ] set queue name wf_queue_name type wfq set queue name wf_queue_name weight-type [ relative | bps ] set queue name wf_queue_name entry n input input_queue_name set queue name wf_queue_name entry n weight weight set queue name wf_queue_name entry n share-bw [ on | off ] set queue name wf_queue_name entry n default-input queue_name Specifies the attributes of the Weighted Fair Queue named wf_queue_name. • wf_queue_name – name of weighted fair queue A weighted fair queue can contain up to 8 input queues. For each input queue, the following is configured: • weight-type – the weighted fair queue configuration allows you to set the rate in bits per second (bps) • • • • • or percentage of the line rate (relative). bps is the default. n – entry number for this input queue input_queue_name – name of input queue weight_value – numeric relative weight of queue share-bw – if enabled, the bandwidth for this queue can be shared between other queues when idle. default-input – specifies the default input queue name. The default special queuing configuration shapes the rate of a custom flow toward the Remote Management Server. By default, the following WFQ is created: set set set set set set set set set set set set set set set set queue queue queue queue queue queue queue queue queue queue queue queue queue queue queue queue name name name name name name name name name name name name name name name name "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" "wfq" option on type wfq weight-type bps entry 1 input "basic_q0" entry 1 weight 10000 entry 1 share-bw off entry 2 input "basic_q1" entry 2 weight 20000 entry 2 share-bw off entry 3 input "basic_q2" entry 3 weight 30000 entry 3 share-bw off entry 4 input "basic_q3" entry 4 weight 40000 entry 4 share-bw off default-input "basic_q0" 273 Administrator’s Handbook Priority Queue set queue name priority_queue_name option [ off | on ] set queue name priority_queue_name type priority set queue name priority_queue_name default-input queue_name A priority queue can contain up to 8 input queues. For each input queue, the following is configured: set queue name priority_queue_name entry n input input_queue_name set queue name priority_queue_name entry n priority priority_value Specifies the Priority Queue named priority_queue_name attributes. • priority_queue_name – name of priority queue • input_queue_name – name of input queue • priority_value – numeric relative priority of queue. The higher the number, the higher the priority of the queue. • default-input – specifies the default input queue name. By default, the following priority queue is created: set set set set set set set set set set set 274 queue queue queue queue queue queue queue queue queue queue queue name name name name name name name name name name name "pq" "pq" "pq" "pq" "pq" "pq" "pq" "pq" "pq" "pq" "pq" option on type priority entry 1 input "basic_q0" entry 1 priority 10 entry 2 input "basic_q1" entry 2 priority 20 entry 3 input "basic_q2" entry 3 priority 30 entry 4 input "basic_q3" entry 4 priority 40 default-input "basic_q0" Funnel Queue A funnel queue is used to limit the rate of the transmission below the actual line rate: set queue name funnel_queue_name option [ on | off ] set queue name funnel_queue_name type funnel set queue name funnel_queue_name input input_queue_name set queue name funnel_queue_name bps bps Specifies the Funnel Queue named funnel_queue_name attributes. • funnel_queue_name – name of funnel queue • input_queue_name – name of input queue • bps – max bits per second permitted through funnel queue By default, the following funnel queues are created: Rate-limiting priority queue to 100Kbps: set set set set queue queue queue queue name name name name pq-100kbps pq-100kbps pq-100kbps pq-100kbps option on type funnel input pq bps 100000 Rate-limiting weighted fair queue to 100Kbps: set set set set queue queue queue queue name name name name wfq-100kbps wfq-100kbps wfq-100kbps wfq-100kbps option on type funnel input wfq bps 100000 Interface Queue Assignment The WAN ethernet queue is assigned as follows: set [ ethernet ethernet | ip ethernet B | ip-ppp vccn ] tx-queue queue_name By default, the WAN ethernet interface is assigned the default priority queue: set ethernet ethernet B tx-queue pq Other interfaces may likewise be assigned tx-queue values. 275 Administrator’s Handbook SIP Passthrough set ip sip-passthrough [ on | off ] Turns Session Initiation Protocol application layer gateway client passthrough on or off. The default is on. Session Initiation Protocol, is a signaling protocol for Internet conferencing, telephony, presence, events notification and instant messaging. RTSP Passthrough set ip ethernet B rtsp-passthrough [ off | on ] Turns Real Time Streaming Protocol application layer gateway client passthrough on or off. RTSP is a protocol used for streaming media. It allows a client remotely to control a streaming media server. A typical application is Video-on-Demand (VoD). The default is on. Static Route Settings A static route identifies a manually configured pathway to a remote network. Unlike dynamic routes, which are acquired and confirmed periodically from other routers, static routes do not time out. Consequently, static routes are useful when working with PPP, since an intermittent PPP link may make maintenance of dynamic routes problematic. You can configure as many as 32 static IP routes for a Motorola Netopia® Gateway. Use the following commands to maintain static routes to the Motorola Netopia® Gateway routing table: set ip static-routes destination-network net_address Specifies the network address for the static route. Enter a network address in the net_address argument in dotted decimal format. The net_address argument cannot be 0.0.0.0. set ip static-routes destination-network net_address netmask netmask Specifies the subnet mask for the IP network at the other end of the static route. Enter the netmask argument in dotted decimal format. The subnet mask associated with the destination network must represent the same network class (A, B, or C) or a lower class (such as a class C subnet mask for class B network number) to be valid. 276 set ip static-routes destination-network net_address interface { ip-address | ppp-vccn } Specifies the interface through which the static route is accessible. set ip static-routes destination-network net_address gateway-address gate_address Specifies the IP address of the Gateway for the static route. The default Gateway must be located on a network connected to the Motorola Netopia® Gateway configured interface. set ip static-routes destination-network net_address metric integer Specifies the metric (hop count) for the static route. The default metric is 1. Enter a number from 1 to 15 for the integer argument to indicate the number of routers (actual or best guess) a packet must traverse to reach the remote network. You can enter a metric of 1 to indicate either: • The remote network is one router away and the static route is the best way to reach it; • The remote network is more than one router away but the static route should not be replaced by a dynamic route, even if the dynamic route is more efficient. set ip static-routes destination-network net_address rip-advertise [ splitHorizon | always | never ] Specifies whether the gateway should use Routing Information Protocol (RIP) broadcasts to advertise to other routers on your network and which mode to use. The default is splitHorizon. delete ip static-routes destination-network net_address Deletes a static route. Deleting a static route removes all information associated with that route. IPMaps Settings set ip-maps name internal-ip Specifies the name and static ip address of the LAN device to be mapped. set ip-maps name external-ip Specifies the name and static ip address of the WAN device to be mapped. Up to 8 mapped static IP addresses are supported. 277 Administrator’s Handbook Network Address Translation (NAT) Default Settings NAT default settings let you specify whether you want your Motorola Netopia® Gateway to forward NAT traffic to a default server when it doesn’t know what else to do with it. The NAT default host function is useful in situations where you cannot create a specific NAT pinhole for a traffic stream because you cannot anticipate what port number an application might use. For example, some network games select arbitrary port numbers when a connection is being opened. By identifying your computer (or another host on your network) as a NAT default server, you can specify that NAT traffic that would otherwise be discarded by the Motorola Netopia® Gateway should be directed to a specific hosts. set nat-default mode [ off | default-server | ip-passthrough ] Specifies whether you want your Motorola Netopia® Gateway to forward unsolicited traffic from the WAN to a default server or an IP passthrough host when it doesn’t know what else to do with it. See “Default Server” on page 89 for more information. set nat-default dhcp-enable [ on | off ] Allows the IP passthrough host to acquire its IP address via DHCP, if ip-passthrough is enabled. set nat-default address ip_address Specifies the IP address of the NAT default server. set nat-default host-hardware-address MAC_address } Specifies the hardware (MAC) address of the IP passthrough host. If the MAC address is specified as allzeroes, the first DHCP client that requests an IP address gets the passthrough address. Network Address Translation (NAT) Pinhole Settings NAT pinholes let you pass specific types of network traffic through the NAT interfaces on the Motorola Netopia® Gateway. NAT pinholes allow you to route selected types of network traffic, such as FTP requests or HTTP (Web) connections, to a specific host behind the Motorola Netopia® Gateway transparently. To set up NAT pinholes, you identify the type(s) of traffic you want to redirect by port number, and you specify the internal host to which each specified type of traffic should be directed. The following list identifies protocol type and port number for common TCP/IP protocols: • • • • • FTP (TCP 21) telnet (TCP 23) SMTP (TCP 25), TFTP (UDP 69) SNMP (TCP 161, UDP 161) set pinhole name name Specifies the identifier for the entry in the router's pinhole table. You can name pinhole table entries sequentially (1, 2, 3), by port number (21, 80, 23), by protocol, or by some other naming scheme. 278 set pinhole name name protocol-select { tcp | udp } Specifies the type of protocol being redirected. set pinhole name name external-port-start [ 0 - 49151 ] Specifies the first port number in the range being translated. set pinhole name name external-port-end [ 0 - 49151 ] Specifies the last port number in the range being translated. set pinhole name name internal-ip internal-ip Specifies the IP address of the internal host to which traffic of the specified type should be transferred. set pinhole name name internal-port [ 0 - 65535 ] Specifies the port number your Motorola Netopia® Gateway should use when forwarding traffic of the specified type. Under most circumstances, you would use the same number for the external and internal port. PPPoE /PPPoA Settings You can use the following commands to configure basic settings, port authentication settings, and peer authentication settings for PPP interfaces on your Motorola Netopia® Gateway. Configuring Basic PPP Settings. ☛ NOTE: For the DSL platform you must identify the virtual PPP interface [vccn], a number from 1 to 8. set ppp module [vccn] option { on | off } Enables or disables PPP on the Motorola Netopia® Gateway. set ppp module [vccn] auto-connect { on | off } Supports manual mode required for some vendors. The default on is not normally changed. If auto-connect is disabled (off), you must manually start/stop a ppp connection. set ppp module [vccn] mru integer Specifies the Maximum Receive Unit (MRU) for the PPP interface. The integer argument can be any number between 128 and 1492 for PPPoE; 1500 otherwise. 279 Administrator’s Handbook set ppp module [vccn] magic-number { on | off } Enables or disables LCP magic number negotiation. set ppp module [vccn] protocol-compression { on | off } Specifies whether you want the Motorola Netopia® Gateway to compress the PPP Protocol field when it transmits datagrams over the PPP link. set ppp module [vccn] lcp-echo-requests { on | off } Specifies whether you want your Motorola Netopia® Gateway to send LCP echo requests. You should turn off LCP echoing if you do not want the Motorola Netopia® Gateway to drop a PPP link to a nonresponsive peer. set ppp module [vccn] echo-period integer Specifies the number of seconds the Motorola Netopia® Gateway should wait before sending another echo from an LCP echo request. The integer argument can be any number from between 5 and 300 (seconds). set ppp module [vccn] lost-echoes-max integer Specifies the maximum number of lost echoes the Motorola Netopia® Gateway should tolerate before bringing down the PPP connection. The integer argument can be any number from between 1 and 20. set ppp module [vccn] failures-max integer Specifies the maximum number of Configure-NAK messages the PPP module can send without having sent a Configure-ACK message. The integer argument can be any number between 1 and 20. set ppp module [vccn] configure-max integer Specifies the maximum number of unacknowledged configuration requests that your Motorola Netopia® Gateway will send. The integer argument can be any number between 1 and 20. set ppp module [vccn] terminate-max integer Specifies the maximum number of unacknowledged termination requests that your Motorola Netopia® Gateway will send before terminating the PPP link. The integer argument can be any number between 1 and 10. set ppp module [vccn] restart-timer integer Specifies the number of seconds the Motorola Netopia® Gateway should wait before retransmitting a configuration or termination request. The integer argument can be any number between 1 and 30. 280 set ppp module [vccn] connection-type { instant-on | always-on } Specifies whether a PPP connection is maintained by the Motorola Netopia® Gateway when it is unused for extended periods. If you specify always-on, the Motorola Netopia® Gateway never shuts down the PPP link. If you specify instant-on, the Motorola Netopia® Gateway shuts down the PPP link after the number of seconds specified in the time-out setting (below) if no traffic is moving over the circuit. set ppp module [vccn] time-out integer If you specified a connection type of instant-on, specifies the number of seconds, in the range 30 3600, with a default value of 300, the Motorola Netopia® Gateway should wait for communication activity before terminating the PPP link. Configuring Port Authentication. You can use the following command to specify how your Motorola Netopia® Gateway should respond when it receives an authentication request from a remote peer. The settings for port authentication on the local Motorola Netopia® Gateway must match the authentication that is expected by the remote peer. For example, if the remote peer requires CHAP authentication and has a name and CHAP secret for the Motorola Netopia® Gateway, you must enable CHAP and specify the same name and secret on the Motorola Netopia® Gateway before the link can be established. set ppp module [vccn] port-authentication option [ off | on | pap-only | chap-only ] Specifying on turns both PAP and CHAP on, or you can select PAP or CHAP. Specify the username and password when port authentication is turned on (both CHAP and PAP, CHAP or PAP.) Authentication must be enabled before you can enter other information. set ppp module [vccn] port-authentication username username The username argument is 1 – 255 alphanumeric characters. The information you enter must match the username configured in the PPP peer's authentication database. set ppp module [vccn] port-authentication password password The password argument is 1 – 128 alphanumeric characters. The information you enter must match the password used by the PPP peer. 281 Administrator’s Handbook PPPoE with IPoE Settings Ethernet WAN platforms set wan-over-ether pppoe [ on | off ] Enables or disables PPPoE on the Ethernet WAN interface. set wan-over-ether pppoe-with-ipoe [ on | off ] Enables or disables the PPPoE with IPoE support on Ethernet WAN, including VDSL, platforms when pppoe option is set to on. When pppoe-with-ipoe is set to on, an additional interface, “ethernet C,” becomes available. set wan-over-ether ipoe-sessions [ 1 - 4 ] Sets the number of IPoE sessions, up to four, on Ethernet WAN, including VDSL, platforms. ☛ NOTE: Enabling pppoe-with-ipoe disables support for multiple PPPoE sessions. Example: set set set set set set set set set set set set set set set set set set set set set set set set 282 ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ip ethernet C option on ethernet C address 0.0.0.0 ethernet C broadcast 0.0.0.255 ethernet C netmask 255.255.255.0 ethernet C restrictions admin-disabled ethernet C addr-mapping on ethernet C dns acquired-dns-priority 20 ethernet C mcast-fwd on ethernet C igmp-null-source-addr off ethernet C tx-queue "none" ethernet C unnumbered off ethernet C rip-receive off ethernet C proxy-arp off ip-ppp enet-B option on ip-ppp enet-B address 0.0.0.0 ip-ppp enet-B peer-address 0.0.0.0 ip-ppp enet-B restrictions admin-disabled ip-ppp enet-B addr-mapping on ip-ppp enet-B dns acquired-dns-priority 20 ip-ppp enet-B igmp-null-source-addr off ip-ppp enet-B tx-queue "none" ip-ppp enet-B mcast-fwd on ip-ppp enet-B unnumbered off ip-ppp enet-B rip-receive off ADSL platforms You must configure two VCCs with the same VPI/VCI to enable concurrent PPPoE and IPoE support, and you will need to configure the individual settings for each interface for proper operation. set atm vcc n encap pppoe-llc Specifies that the VCC will allow a second VCC with the same VPI/VCI values as the first. pppoe-llc denotes this special case. Example: set set set set set set set set set atm atm atm atm atm atm atm atm atm option on vcc 1 option on vcc 1 vpi 0 vcc 1 vci 35 vcc 1 encap pppoe-llc vcc 2 option on vcc 2 vpi 0 vcc 2 vci 35 vcc 2 encap ether-llc This will allow you to configure the second WAN interface. set atm vcc 2 vpi 0 set atm vcc 2 vci 35 set atm vcc 2 encap ether-llc ... set ip ip-ppp vcc1 mcast-fwd [ on | off } Enables or disables multi-cast forwarding on the specified interface. If set to on, this interface acts as an IGMP proxy host, and IGMP packets are transmitted and received on this interface on behalf of IGMP hosts on the LAN interface. See “IGMP (Internet Group Management Protocol)” on page 100 for more information. set ip ip-ppp vcc1 igmp-null-source-addr [ off | on ] Enables or disables IGMP null source address, if mcast-fwd is set to on. If enabled, the source IP address of every IGMP packet transmitted from this interface is set to 0.0.0.0. This complies with the requirements of TR-101, and removes the need for a publicly advertised IP address on the WAN interface. Ethernet Port Settings set ethernet ethernet A mode { auto | 100M-full | 100M-full-fixed | 100M-half-fixed | 10M-full-fixed | 10M-half-fixed | 100M-half | 10M-full | 10M-half } Allows mode setting for the ethernet port. Only supported on units without a LAN switch, or dual ethernet products (338x). In the dual ethernet case, “ethernet B” would be specified for the WAN port. The default is auto. 283 Administrator’s Handbook 802.3ah Ethernet OAM Settings 802.3ah Ethernet in the First Mile (EFM) Operations Administration and Maintenance (OAM) is a group of network management functions that provide network fault indication, performance information, and diagnosis using special-purpose Ethernet OAM frames. These are exchanged between your Gateway and service provider Access Node (AN) devices for network fault management, performance analysis and fault isolation. All VDSL and Ethernet WAN Motorola Netopia Gateways support Ethernet OAM options. More Ethernet Packet-Transfer-Mode (PTM) enabled xDSL Motorola Netopia Gateways will support 802.3ah Ethernet OAM options in future releases. 802.3ah Ethernet OAM exchanges periodic Ethernet OAM heartbeat frames between the endpoints of the physical link being monitored, and thus discovers and keeps-alive the Link connectivity and reports faults if the link goes down. Supported OAM request and response types are: remote loopback enable, remote loopback disable, variable request, variable response. set ethernet oam ah option [ off | on ] Enables or disables Ethernet OAM. Default is off. set ethernet oam ah pass-through [ off | on ] Enable or disable Ethernet OAM pass-through mode. Default is off. Warning: This is a DEBUG feature. Leave it off unless you know exactly what you are doing. set ethernet oam ah mode [ active | passive ] Specifies the Ethernet OAM mode. Default is active. set ethernet oam ah pdu-size-max [ 64 - 1518 ] Specifies the Maximum Protocol Data Unit (PDU) size. Default is 1518. set ethernet oam ah discovery-timer [ 1 - 300 ] Specifies the discovery timer value for continuity check in seconds. Range is 1 – 300 seconds. Default is 1. set ethernet oam ah keepalive-timer [ 5 - 305 ] Specifies the keep-alive timer value in seconds. Range is 5 – 305 seconds. Default is 5. etheroam ah ping Sends OAM remote loopback request in active mode. 284 Command Line Interface Preference Settings You can set command line interface preferences to customize your environment. set preference verbose { on | off } Specifies whether you want command help and prompting information displayed. By default, the command line interface verbose preference is turned off. If you turn it on, the command line interface displays help for a node when you navigate to that node. set preference more lines Specifies how many lines of information you want the command line interface to display at one time. The lines argument specifies the number of lines you want to see at one time. The range is 1-65535. By default, the command line interface shows you 22 lines of text before displaying the prompt: More …[y|n] ?. If you enter 1000 for the lines argument, the command line interface displays information as an uninterrupted stream (which is useful for capturing information to a text file). 285 Administrator’s Handbook Port Renumbering Settings If you use NAT pinholes to forward HTTP or telnet traffic through your Motorola Netopia® Gateway to an internal host, you must change the port numbers the Motorola Netopia® Gateway uses for its own configuration traffic. For example, if you set up a NAT pinhole to forward network traffic on Port 80 (HTTP) to another host, you would have to tell the Motorola Netopia® Gateway to listen for configuration connection requests on a port number other than 80, such as 6080. After you have changed the port numbers the Motorola Netopia® Gateway uses for its configuration traffic, you must use those port numbers instead of the standard numbers when configuring the Motorola Netopia® Gateway. For example, if you move the router's Web service to port “6080” on a box with a system (DNS) name of “superbox”, you would enter the URL http://superbox:6080 in a Web browser to open the Motorola Netopia® Gateway graphical user interface. Similarly, you would have to configure your telnet application to use the appropriate port when opening a configuration connection to your Motorola Netopia® Gateway. set servers web-http [ 1 - 65534 ] Specifies the port number for HTTP (web) communication with the Motorola Netopia® Gateway. Because port numbers in the range 0-1024 are used by other protocols, you should use numbers in the range 102565534 when assigning new port numbers to the Motorola Netopia® Gateway web configuration interface. A setting of 0 (zero) will turn the server off. set servers telnet-tcp [ 1 - 65534 ] Specifies the port number for telnet (CLI) communication with the Motorola Netopia® Gateway. Because port numbers in the range 0-1024 are used by other protocols, you should use numbers in the range 102565534 when assigning new port numbers to the Motorola Netopia® Gateway telnet configuration interface. A setting of 0 (zero) will turn the server off. ☛ NOTE: You cannot specify a port setting of 0 (zero) for both the web and telnet ports at the same time. This would prevent you from accessing the Gateway. 286 Security Settings Security settings include the Firewall, Packet Filtering, Stateful Inspection, and IPSec parameters. Some of the security functionality is keyed. Firewall Settings (for BreakWater Firewall) set security firewall option [ ClearSailing | SilentRunning | LANdLocked ] The 3 settings for BreakWater are discussed in detail on page page 142. SafeHarbour IPSec Settings SafeHarbour VPN is a tunnel between the local network and another geographically dispersed network that is interconnected over the Internet. This VPN tunnel provides a secure, cost-effective alternative to dedicated leased lines. Internet Protocol Security (IPsec) is a series of services including encryption, authentication, integrity, and replay protection. Internet Key Exchange (IKE) is the key management protocol of IPsec that establishes keys for encryption and decryption. Because this VPN software implementation is built to these standards, the other side of the tunnel can be either another Motorola Netopia® unit or another IPsec/IKE based security product. For VPN you can choose to have traffic authenticated, encrypted, or both. When connecting the Motorola Netopia® unit in a telecommuting scenario, the corporate VPN settings will dictate the settings to be used in the Motorola Netopia® unit. If a parameter has not been specified from the other end of the tunnel, choose the default unless you fully understand the ramifications of your parameter choice. set security ipsec option (off) {on | off} Turns on the SafeHarbour IPsec tunnel capability. Default is off. See “IPSec” on page 146 for more information. set security ipsec tunnels name "123" The name of the tunnel can be quoted to allow special characters and embedded spaces. set security ipsec tunnels name "123" tun-enable (on) {on | off} This enables this particular tunnel. Currently, one tunnel is supported. set security ipsec tunnels name "123" dest-ext-address ip-address Specifies the IP address of the destination gateway. 287 Administrator’s Handbook set security ipsec tunnels name "123" dest-int-network ip-address Specifies the IP address of the destination computer or internal network. set security ipsec tunnels name "123" dest-int-netmask netmask Specifies the subnet mask of the destination computer or internal network. The subnet mask specifies which bits of the 32-bit IP address represents network information. The default subnet mask for most networks is 255.255.255.0 (class C subnet mask). set security ipsec tunnels name "123" encrypt-protocol (ESP) { ESP | none } See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" auth-protocol (ESP) {AH | ESP | none} See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" IKE-mode pre-shared-key-type (hex) {ascii | hex} See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" IKE-mode pre-shared-key ("") {hex string} See page 146 for details about SafeHarbour IPsec tunnel capability. Example: 0x1234 set security ipsec tunnels name "123" IKE-mode neg-method {main | aggressive} See page 146 for details about SafeHarbour IPsec tunnel capability. Note: Aggressive Mode is a little faster, but it does not provide identity protection for negotiations nodes. set security ipsec tunnels name "123" IKE-mode DH-group (1) { 1 | 2 | 5} See page 146 for details about SafeHarbour IPsec tunnel capability. 288 set security ipsec tunnels name "123" IKE-mode isakmp-SA-encrypt (DES) { DES | 3DES } See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" IKE-mode ipsec-mtu mtu_value The Maximum Transmission Unit is a link layer restriction on the maximum number of bytes of data in a single transmission. The maximum allowable value (also the default) is 1500, and the minimum is 100. set security ipsec tunnels name "123" IKE-mode isakmp-SA-hash (MD5) {MD5 | SHA1} See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" IKE-mode PFS-enable { off | on } See page 146 for details about SafeHarbour IPsec tunnel capability. set security ipsec tunnels name "123" IKE-mode invalid-spi-recovery { off | on } Enables the Gateway to re-establish the tunnel if either the Motorola Netopia® Gateway or the peer gateway is rebooted. set security ipsec tunnels name "123" xauth enable {off | on } Enables or disables Xauth extensions to IPsec, when IKE-mode neg-method is set to aggressive. Default is off. set security ipsec tunnels name "123" xauth username username Sets the Xauth username, if Xauth is enabled. set security ipsec tunnels name "123" xauth password password Sets the Xauth password, if Xauth is enabled. set security ipsec tunnels name "123" nat-enable { on | off } Enables or disables NAT on the specified IPsec tunnel. The default is off. set security ipsec tunnels name "123" nat-pat-address ip-address Specifies the NAT port address translation IP address for the specified IPsec tunnel. 289 Administrator’s Handbook set security ipsec tunnels name "123" local-id-type { IP-address | Subnet | Hostname | ASCII } Specifies the NAT local ID type for the specified IPsec tunnel, when Aggressive Mode is set. set security ipsec tunnels name "123" local-id id_value Specifies the NAT local ID value as specified in the local-id-type for the specified IPsec tunnel, when Aggressive Mode is set. ☛ Note: If subnet is selected, the following two values are used instead: set security ipsec tunnels name "123" local-id-addr ip-address set security ipsec tunnels name "123" local-id-mask ip-mask set security ipsec tunnels name "123" remote-id-type { IP-address | Subnet | Hostname | ASCII } Specifies the NAT remote ID type for the specified IPsec tunnel, when Aggressive Mode is set. set security ipsec tunnels name "123" remote-id id_value Specifies the NAT remote ID value as specified in the remote-id-type for the specified IPsec tunnel, when Aggressive Mode is set. ☛ Note: If subnet is selected, the following two values are used instead: set security ipsec tunnels name "123" remote-id-addr ip-address set security ipsec tunnels name "123" remote-id-mask ip-mask 290 Internet Key Exchange (IKE) Settings The following four IPsec parameters configure the rekeying event. set security ipsec tunnels name "123" IKE-mode ipsec-soft-mbytes (1000) {1-1000000} set security ipsec tunnels name "123" IKE-mode ipsec-soft-seconds (82800) {60-1000000} set security ipsec tunnels name "123" IKE-mode ipsec-hard-mbytes (1200) {1-1000000} set security ipsec tunnels name "123" IKE-mode ipsec-hard-seconds (86400) {60-1000000} • The soft parameters designate when the system begins to negotiate a new key. For example, after 82800 seconds (23 hours) or 1 Gbyte has been transferred (whichever comes first) the key will begin to be renegotiated. • The hard parameters indicate that the renegotiation must be complete or the tunnel will be disabled. For example, 86400 seconds (24 hours) means that the renegotiation must be complete within one day. Both ends of the tunnel set parameters, and typically they will be the same. If they are not the same, the rekey event will happen when the longest time period expires or when the largest amount of data has been sent. 291 Administrator’s Handbook Stateful Inspection Stateful inspection options are accessed by the security state-insp tag. set security state-insp [ ip-ppp | dsl ] vccn option [ off | on ] set security state-insp ethernet [ A | B ] option [ off | on ] Sets the stateful inspection option off or on on the specified interface. This option is disabled by default. Stateful inspection prevents unsolicited inbound access when NAT is disabled. set security state-insp [ ip-ppp | dsl ] vccn default-mapping [ off | on ] set security state-insp ethernet [ A | B ] default-mapping [ off | on ] Sets stateful inspection default mapping to router option off or on on the specified interface. set security state-insp [ ip-ppp | dsl ] vccn tcp-seq-diff [ 0 - 65535 ] set security state-insp ethernet [ A | B ] tcp-seq-diff [ 0 - 65535 ] Sets the acceptable TCP sequence difference on the specified interface. The TCP sequence number difference maximum allowed value is 65535. If the value of tcp-seq-diff is 0, it means that this check is disabled. set security state-insp [ ip-ppp | dsl ] vccn deny-fragments [ off | on ] set security state-insp ethernet [ A | B ] deny-fragments [ off | on ] Sets whether fragmented packets are allowed to be received or not on the specified interface. set security state-insp tcp-timeout [ 30 - 65535 ] Sets the stateful inspection TCP timeout interval, in seconds. set security state-insp udp-timeout [ 30 - 65535 ] Sets the stateful inspection UDP timeout interval, in seconds. set security state-insp dos-detect [ off | on ] Enables or disables the stateful inspection Denial of Service detection feature. If set to on, the device will monitor packets for Denial of Service (DoS) attack. Offending packets may be discarded if it is determined to be a DoS attack. 292 set security state-insp xposed-addr exposed-address# "n" Allows you to add an entry to the specified list, or, if the list does not exist, creates the list for the stateful inspection feature. xposed-addr settings only apply if NAT is off. Example: set security state-insp xposed-addr exposed-address# (?): 32 32 has been added to the xposed-addr list. Sets the exposed list address number. set security state-insp xposed-addr exposed-address# "n" start-ip ip_address Sets the exposed list range starting IP address, in dotted quad format. set security state-insp xposed-addr exposed-address# "n" end-ip ip_address Sets the exposed list range ending IP address, in dotted quad format. 32 exposed addresses can be created. The range for exposed address numbers are from 1 through 32. set security state-insp xposed-addr exposed-address# "n" protocol [ tcp | udp | both | any ] Sets the protocol for the stateful inspection feature for the exposed address list. Accepted values for protocol are tcp, udp, both, or any. If protocol is not any, you can set port ranges: set security state-insp xposed-addr exposed-address# "n" start-port [ 1 - 65535 ] set security state-insp xposed-addr exposed-address# "n" end-port [ 1 - 65535 ] 293 Administrator’s Handbook Packet Filtering Settings Packet Filtering has two parts: • Create/Edit/Delete Filter Sets, create/edit/delete rules to a Filter Set. • Associate a created Filter Set with a WAN or LAN interface See “Packet Filter” on page 163 for more information. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index forward [ on | off ] Creates or edits a filter rule, specifying whether packets will be forwarded or not. ☛ NOTE: If this is the first rule, it will create the filter-set called filterset-name, otherwise it will edit the filterset. If the index is not consecutive, the system will select the next consecutive index. If the index does not exist, a rule will be created. If a rule exists, the rule will be edited. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index idle-reset [ on | off ] Turns idle reset on or off for the specified filter rule. A match on this rule resets idle-timeout status and keeps the WAN connection alive. The default is off. For idle-reset to be displayed, forward must be enabled on a filter rule. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index frc-rte [ on | off ] Turns forced routing on or off for the specified filter rule. A match on this rule will force a route for packets. The default is off. For frc-rte to be displayed, forward must be enabled on a filter rule. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index gateway ip_addr Specifies the gateway IP address for forced routed packets, if forced routing is enabled. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index src-ip ip_addr Specifies the source IP address to match packets (where the packet was sent from). set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index src-mask mask Specifies the source IP mask to match packets (where the packet was sent from). 294 set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index dest-ip ip_addr Specifies the destination IP address to match packets (where the packet is going). set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index dest-mask mask Specifies the destination IP mask to match packets (where the packet is going). set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index tos value Specifies the TOS (Type Of Service) value to match packets. The value for tos can be from 0 – 255. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index tos-mask value Specifies the TOS (Type Of Service) mask to match packets. The value for tos-mask can be from 0 – 255. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index protocol value Specifies the protocol value to match packets, the type of higher-layer Internet protocol the packet is carrying, such as TCP or UDP. The value for protocol can be from 0 – 255. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index src-compare [ nc | ne | lt | le | eq | gt | ge ] Sets the source compare operator action for the specified filter rule. src-compare only displays when the protocol is TCP or UDP. Operator Action nc No compare ne Not equal to lt Less than le Less than or equal to eq Equal to ge Greater than or equal to gt Greater than 295 Administrator’s Handbook set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index dst-compare [ nc | ne | lt | le | eq | gt | ge ] Sets the destination compare operator action for the specified filter rule. dst-compare only displays when the protocol is TCP or UDP. Operator Action nc No compare ne Not equal to lt Less than le Less than or equal to eq Equal to ge Greater than or equal to gt Greater than set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index src-port value Specifies the source IP port to match packets (the port on the sending host that originated the packet, if the underlying protocol is TCP or UDP). src-port does not display if nc is set for src-compare or dst-compare. set security pkt-filter filterset filterset-name [ input_filter | output_filter ] index dst-port value Specifies the destination IP port to match packets (the port on the receiving host that the packet is destined for, if the underlying protocol is TCP or UDP). dst-port does not display if nc is set for src-compare or dst-compare. set security pkt-filter interface assigned-filterset filterset-name Associates a filterset with a LAN or WAN interface. Example: set security pkt-filter ethernet A assigned-filterset set1 296 SNMP Settings The Simple Network Management Protocol (SNMP) lets a network administrator monitor problems on a network by retrieving settings on remote network devices. The network administrator typically runs an SNMP management station program on a local host to obtain information from an SNMP agent such as the Motorola Netopia® Gateway. set snmp community read name Adds the specified name to the list of communities associated with the Motorola Netopia® Gateway. By default, the Motorola Netopia® Gateway is associated with the public community. set snmp community write name Adds the specified name to the list of communities associated with the Motorola Netopia® Gateway. set snmp community trap name Adds the specified name to the list of communities associated with the Motorola Netopia® Gateway. set snmp trap ip-traps ip-address Identifies the destination for SNMP trap messages. The ip-address argument is the IP address of the host acting as an SNMP console. set snmp sysgroup contact contact_info Identifies the system contact, such as the name, phone number, beeper number, or email address of the person responsible for the Motorola Netopia® Gateway. You can enter up to 255 characters for the contact_info argument. You must put the contact_info argument in double-quotes if it contains embedded spaces. set snmp sysgroup location location_info Identifies the location, such as the building, floor, or room number, of the Motorola Netopia® Gateway. You can enter up to 255 characters for the location_info argument. You must put the location_info argument in double-quotes if it contains embedded spaces. SNMP Notify Type Settings set snmp notify type [ v1-trap | v2-trap | inform ] Sets the type of SNMP notifications that the system will generate: • v1-trap – This selection will generate notifications containing an SNMPv1 Trap Protocol Data Unit (PDU) • v2-trap – This selection will generate notifications containing an SNMPv2 Trap PDU • inform – This selection will generate notifications containing an SNMPv2 InformRequest PDU. 297 Administrator’s Handbook System Settings You can configure system settings to assign a name to your Motorola Netopia® Gateway and to specify what types of messages you want the diagnostic log to record. set system name name Specifies the name of your Motorola Netopia® Gateway. Each Motorola Netopia® Gateway is assigned a name as part of its factory initialization. The default name for a Motorola Netopia® Gateway consists of the word “Netopia-3000/XXX” where “XXX” is the serial number of the device; for example, Netopia-3000/ 9437188. A system name can be 1 – 255 characters long. Once you have assigned a name to your Motorola Netopia® Gateway, you can enter that name in the Address text field of your browser to open a connection to your Motorola Netopia® Gateway. ☛ NOTE: Some broadband cable-oriented Service Providers use the System Name as an important identification and support parameter. If your Gateway is part of this type of network, do NOT alter the System Name unless specifically instructed by your Service Provider. set system diagnostic-level { off | low | medium | high | alerts | failures } Specifies the types of log messages you want the Motorola Netopia® Gateway to record. All messages with a level equal to or greater than the level you specify are recorded. For example, if you specify set system diagnostic-level medium, the diagnostic log will retain medium-level informational messages, alerts, and failure messages. Specifying off turns off logging. Use the following guidelines: • low - Low-level informational messages or greater; includes trivial status messages. • medium - Medium-level informational messages or greater; includes status messages that can help monitor network traffic. • high - High-level informational messages or greater; includes status messages that may be significant but do not constitute errors. The default. • alerts - Warnings or greater; includes recoverable error conditions and useful operator information. • failures - Failures; includes messages describing error conditions that may not be recoverable. 298 set system ftp-server option [ off | on ] Enables or disables a simple FTP server in the Gateway. If enabled, the Gateway will accept binary embedded software images (‘.bin’) files or command line configuration files. Supported FTP commands MODE (data transfer mode (only Streaming supported) NOOP (send back ok) PORT (specify client address:port for data) QUIT (quit) STOR (send file to FTP server) SYST (get system info about FTP server) TYPE (set data representation type, ASCII and IMAGE (BIN) only supported) USER (send username for authentication) set system log-size [ 10240... 65536 ] Specifies a size for the system log. The most recent entries are posted to the beginning of the log. When the log becomes full, the oldest entries are dropped. The default is 30000. set system persistent-log [ off | on ] When set to on, causes the log information to be kept in flash memory. set system idle-timeout { telnet [ 1...120 ] | http [ 1... 120 ] } Specifies a timeout period of inactivity for telnet or HTTP access to the Gateway, after which a user must relogin to the Gateway. Defaults are 5 minutes for HTTP and 15 minutes for telnet. set system username { administrator name | user name } Specifies the usernames for the administrative user – the default is admin; and a non-administrative user – the default is user. set system password { admin | user } Specifies the administrator or user password for a Motorola Netopia® Gateway. When you enter the set system password command, you are prompted to enter the old password (if any) and new password. You are prompted to repeat the new password to verify that you entered it correctly the first time. To prevent anyone from observing the password you enter, characters in the old and new passwords are not displayed as you type them. For security, you cannot use the “step” method to set the system password. A password can be as many as 8 characters. Passwords are case-sensitive. Passwords go into effect immediately. You do not have to restart the Motorola Netopia® Gateway for the password to take effect. Assigning an administrator or user password to a Motorola Netopia® Gateway does not affect communications through the device. 299 Administrator’s Handbook set system heartbeat option { on | off } protocol [ udp | tcp ] port-client [ 1 - 65535 ] ip-server [ ip_address | dns_name ] port-server [ 1 - 65535 ] url-server ("server_name") number [ 1 – 1073741823 ] interval (00:00:00:20) sleep (00:00:30:00) contact-email ("string@domain_name") location ("string"): The heartbeat setting is used in conjunction with the configuration server to broadcast contact and location information about your Gateway. You can specify the protocol, port, IP-, port-, and URL-server. • The interval setting specifies the broadcast update frequency. Part of sequence control. The interval is • • • • the spacing between heartbeats, in d:h:m:s. The contact-email setting is a quote-enclosed text string giving an email address for the Gateway’s administrator. The location setting is a text string allowing you to specify your geographical or other location, such as “Secaucus, NJ.” The number setting is part of the sequence control. This is the number of heartbeats to send, at each “interval”, before sleeping. For example, if this is 20, in the above layout, each heartbeat sequence will send out a total 20 heartbeats, spaced at 30 second intervals, and then sleep for 30 minutes. So to have the Gateway send out packets “forever”, this number can be set very high. If it is 1440 and the interval is 1 minute, say, the heartbeat will go out every minute for 1440 minutes, or one day, before sleeping. The sleep setting is part of sequence control. This is the time to sleep before starting another heartbeat sequence, in d:h:m:s. set system ntp option [ off | on ]: server-address (north-america.pool.ntp.org) alt-server-address (pool.ntp.org): time-zone [ -12 - 12 ] update-period (60) [ 1 - 65535 ]: daylight-savings [ off | on ] Specifies the NTP server address, time zone, and how often the Gateway should check the time from the NTP server. The NTP server-address and alt-server-address can be entered as DNS names as well as IP addresses. NTP time-zone of 0 is GMT time; options are -12 through 12 (+/- 1 hour increments from GMT time). update-period specifies how often, in minutes, the Gateway should update the clock. daylight-savings specifies whether daylight savings time is in effect; it defaults to off. set system zerotouch option [ on | off ] Enables or disables the Zero Touch option. 300 Zero Touch refers to automatic configuration of your Motorola Netopia® Gateway. The Motorola Netopia® Gateway has default settings such that initial connection to the Internet will succeed. If the zerotouch option is set to on, HTTP requests to any destination IP address except the IP address(es) of the configured redirection URL(s) will access a redirection server. DNS traffic will not be blocked. Other traffic from the LAN to all destinations will be dropped. set system zerotouch redirect-url redirection-URL Specifies the URL(s) of the desired redirection server(s) when the zerotouch option is set to on. URLs may be a maximum of 192 characters long, and may be in any of the following forms: http:// /optionalPath:port http:// /optionalPath https:// /optionalPath:port https:// /optionalPath /optionalPath:port /optionalPath If the port number is omitted, port 80 will be assumed. Syslog set system syslog option [ off | on ] Enables or disables system syslog feature. If syslog option is on, the following commands are available: set system syslog host-nameip [ ip_address | hostname ] Specifies the syslog server’s address either in dotted decimal format or as a DNS name up to 64 characters. set system syslog log-facility [ local0 ... local7 ] Sets the UNIX syslog Facility. Acceptable values are local0 through local7. set system syslog log-violations [ off | on ] Specifies whether violations are logged or ignored. set system syslog log-accepted [ off | on ] Specifies whether acceptances are logged or ignored. set system syslog log-attempts [ off | on ] Specifies whether connection attempts are logged or ignored. 301 Administrator’s Handbook Default syslog installation procedure 1. Access the router via telnet from the private LAN. DHCP server is enabled on the LAN by default. 2. The product’s stateful inspection feature must be enabled in order to examine TCP, UDP and ICMP packets destined for the router or the private hosts. This can be done by entering the CONFIG interface. • Type config • Type the command to enable stateful inspection set security state-insp ip-ppp vcc1 option on • Type the command to enable the router to drop fragmented packets 3. set security state-insp ip-ppp vcc1 deny-fragments on Enabling syslog: • Type config • Type the command to enable syslog set system syslog option on • Set the IP Address of the syslog host set system syslog host-nameip (example: set system syslog host-nameip 10.3.1.1) • Enable/change the options you require 4. set system syslog set system syslog set system syslog set system syslog Set NTP parameters • Type config log-facility local1 log-violations on log-accepted on log-attempts on • Set the time-zone – Default is 0 or GMT set system ntp time-zone (example: set system ntp time-zone –8) • Set NTP server-address if necessary (default is 204.152.184.72) set system ntp server-address (example: set system ntp server-address 204.152.184.73) • Set alternate server address 5. set system ntp alt-server-address Type the command to save the configuration • Type save • Exit the configuration interface by typing exit • Restart the router by typing restart The router will reboot with the new configuration in effect. 302 Wireless Settings (supported models) set wireless option ( on | off ) Administratively enables or disables the wireless interface. set wireless network-id ssid { network_name } Specifies the wireless network id for the Gateway. A unique ssid is generated for each Gateway. You must set your wireless clients to connect to this exact id, which can be changed to any 32-character string. set wireless auto-channel mode { off | at-startup | continuous } Specifies the wireless AutoChannel Setting for 802.11G models. AutoChannel is a feature that allows the Motorola Netopia® Gateway to determine the best channel to broadcast automatically. For details, see “Advanced” on page 56. set wireless default-channel { 1...14 } Specifies the wireless 2.4GHz sub channel on which the wireless Gateway will operate. For US operation, this is limited to channels 1–11. Other countries vary; for example, Japan is channel 14 only. The default channel in the US is 6. Channel selection can have a significant impact on performance, depending on other wireless activity in proximity to this AP. Channel selection is not necessary at the clients; clients will scan the available channels and look for APs using the same ssid as the client. set wireless network-id closed-system { on | off } When this setting is enabled, a client must know the ssid in order to connect or even see the wireless access point. When disabled, a client may scan for available wireless access points and will see this one. Enable this setting for greater security. The default is on. set wireless mode { both-b-and-g | b-only | g-only } Specifies the wireless operating mode for connecting wireless clients: both-b-and-g, b-only, or g-only, and locks the Gateway in that mode. ☛ NOTE: If you choose to limit the operating mode to B or G only, clients using the mode you excluded will not be able to connect. set wireless multi-ssid option { on | off } Enables or disables the multi-ssid feature which allows you to add additional network identifiers (SSIDs or Network Names) for your wireless network. When enabled, you can specify up to three additional SSIDs with separate privacy settings for each. See below. 303 Administrator’s Handbook set wireless multi-ssid {second-ssid | third-ssid | fourth-ssid } name Specifies a descriptive name for each SSID. when multi-ssid option is set to on. set wireless multi-ssid second-ssid-privacy { off | WEP | WPA-PSK | WPA-802.1x } set wireless multi-ssid third-ssid-privacy { off | WEP | WPA-PSK | WPA-802.1x } set wireless multi-ssid fourth-ssid-privacy { off | WEP | WPA-PSK | WPA-802.1x } Specifies the type of privacy enabled on multiple SSIDs when multi-ssid option is set to on. off = no privacy; WEP = WEP encryption; WPA-PSK = Wireless Protected Access/Pre-Shared Key; WPA-802.1x = Wireless Protected Access/802.1x authentication. See “Wireless Privacy Settings” on page 308 for more information. ☛ NOTE: WEP is supported on only one SSID at a time, and will not be available if another SSID already has it configured. set wireless multi-ssid second-ssid-wpa-ver { all | WPA1-only | WPA2-only } set wireless multi-ssid third-ssid-wpa-ver { all | WPA1-only | WPA2-only } set wireless multi-ssid fourth-ssid-wpa-ver { all | WPA1-only | WPA2-only } Specifies the type of WPA version enabled on multiple SSIDs when multi-ssid option is set to on and privacy is set tp WPA-PSK. See “Wireless Privacy Settings” on page 308 for more information. set wireless multi-ssid second-ssid-psk { string } set wireless multi-ssid third-ssid-psk { string } set wireless multi-ssid fourth-ssid-psk { string } Specifies a WPA passphrase for the multiple SSIDs, when second-, third-, or fourth-ssid-privacy is set to WPA-PSK. The Pre Shared Key is a passphrase shared between the Gateway and the clients and is used to generate dynamically changing keys. The passphrase can be 8 – 63 characters. It is recommended to use at least 20 characters for best security. set wireless multi-ssid second-ssid-weplen [ 40/64bit | 128bit | 256bit ] set wireless multi-ssid third-ssid-weplen [ 40/64bit | 128bit | 256bit ] set wireless multi-ssid fourth-ssid-weplen [ 40/64bit | 128bit | 256bit ] Specifies the WEP key length for the multiple SSIDs, when second-, third-, or fourth-ssid-privacy is set to WEP. 40bit encryption is equivalent to 64bit encryption. The longer the key, the stronger the encryption and the more difficult it is to break the encryption. 304 set wireless multi-ssid second-ssid-wepkey { hexadecimal digits } set wireless multi-ssid third-ssid-wepkey { hexadecimal digits } set wireless multi-ssid fourth-ssid-wepkey { hexadecimal digits } Specifies a WEP key for the multiple SSIDs, when second-, third-, or fourth-ssid-privacy is set to WEP. For 40/64bit encryption, you need 10 digits; 26 digits for 128bit, and 58 digits for 256bit WEP. Valid hexadecimal characters are 0 – 9, a – f. set wireless no-bridging [ off | on ] When set to on, this will block wireless clients from communicating with other wireless clients on the LAN side of the Gateway. set wireless tx-power [ full | medium | fair | low | minimal ] Sets the wireless transmit power, scaling down the router's wireless transmit coverage by lowering its radio power output. Default is full power. Transmit power settings are useful in large venues with multiple wireless routers where you want to reuse channels. Since there are only three non-overlapping channels in the 802.11 spectrum, it helps to size the Gateway’s cell to match the location. This allows you to install a router to cover a small “hole” without conflicting with other routers nearby. 305 Administrator’s Handbook Wireless Multi-media (WMM) Settings Router EDCA Parameters (Enhanced Distributed Channel Access) govern wireless data from your Gateway to the client; Client EDCA Parameters govern wireless data from the client to your Gateway. set wireless wmm option [ off | on ] Enables or disables wireless multi-media settings option, which allows you to fine tune WiFi Multimedia Quality of Service (QoS) by transmitting data depending on Diffserv priority settings. These priorities are mapped into four Access Categories (AC), in increasing order of priority: Background (BK), Best Effort (BE), Video (VI), and Voice (VO). It requires WiFi Multimedia-capable clients, usually a separate feature enabled at the client. • aifs: (Arbitration Interframe Spacing) the wait time in milliseconds for data frames. Valid values are: 1 – 255 • cwmin: (Minimum Contention Window) upper limit in milliseconds of the range for determining initial random backoff. The value you choose must be lower than cwmax. Valid values are: 1, 3, 7, 15, 31, 63, 127, 255, or 511. • cwmax: (Maximum Contention Window) upper limit in milliseconds of the range of determining final random backoff. The value you choose must be higher than cwmin. Valid values are: 3, 7, 15, 31, 63, 127, 255, 511, or 1023. • txoplimit: Time interval in microseconds that clients may initiate transmissions. Valid values are: 0 – 9999. ☛ NOTE: It is not recommended that you modify these settings without direct knowledge or instructions to do so. Modifying these settings inappropriately could seriously degrade network performance. set wireless wmm router-edca voice { aifs 1... 255 } set wireless wmm router-edca voice { cwmin value } set wireless wmm router-edca voice { cwmax value } Sets values for Gateway WMM voice parameters. set wireless wmm router-edca video { aifs 1... 255 } set wireless wmm router-edca video { cwmin value } set wireless wmm router-edca video { cwmax value } Sets values for Gateway WMM video parameters. set wireless wmm router-edca best-effort { aifs 1... 255 } set wireless wmm router-edca best-effort { cwmin value } set wireless wmm router-edca best-effort { cwmax value } Sets values for Gateway WMM best effort parameters. 306 set wireless wmm router-edca background { aifs 1... 255 } set wireless wmm router-edca background { cwmin value } set wireless wmm router-edca background { cwmax value } Sets values for Gateway WMM background parameters. set wireless wmm client-edca voice { aifs 1... 255 } set wireless wmm client-edca voice { cwmin value } set wireless wmm client-edca voice { cwmax value } set wireless wmm client-edca voice { txoplimit 0... 9999 } Sets values for client WMM voice parameters. set wireless wmm client-edca video { aifs 1... 255 } set wireless wmm client-edca video { cwmin value } set wireless wmm client-edca video { cwmax value } set wireless wmm client-edca video { txoplimit 0... 9999 } Sets values for client WMM video parameters. set wireless wmm client-edca best-effort { aifs 1... 255 } set wireless wmm client-edca best-effort { cwmin value } set wireless wmm client-edca best-effort { cwmax value } set wireless wmm client-edca best-effort { txoplimit 0... 9999 } Sets values for client WMM best effort parameters. set wireless wmm client-edca background { aifs 1... 255 } set wireless wmm client-edca background { cwmin value } set wireless wmm client-edca background { cwmax value } set wireless wmm client-edca background { txoplimit 0... 9999 } Sets values for client WMM background parameters. 307 Administrator’s Handbook Wireless Privacy Settings set wireless network-id privacy option { off | WEP | WPA-PSK | WPA-802.1x } Specifies the type of privacy enabled on the wireless LAN. off = no privacy; WEP = WEP encryption; WPAPSK = Wireless Protected Access/Pre-Shared Key; WPA-802.1x = Wireless Protected Access/802.1x authentication. See “Wireless” on page 53 for a discussion of these options. WPA provides Wireless Protected Access, the most secure option for your wireless network. This mechanism provides the best data protection and access control. PSK requires a Pre-Shared Key; 802.1x requires a RADIUS server for authentication. WEP is Wired Equivalent Privacy, a method of encrypting data between the wireless Gateway and its clients. It is strongly recommended to turn this on as it is the primary way to protect your network and data from intruders. Note that 40bit is the same as 64bit and will work with either type of wireless client. The default is off. A single key is selected (see default-key) for encryption of outbound/transmitted packets. The WEPenabled client must have the identical key, of the same length, in the identical slot (1..4) as the wireless Gateway, in order to successfully receive and decrypt the packet. Similarly, the client also has a ‘default’ key that it uses to encrypt its transmissions. In order for the wireless Gateway to receive the client’s data, it must likewise have the identical key, of the same length, in the same slot. For simplicity, a wireless Gateway and its clients need only enter, share, and use the first key. set wireless network-id privacy pre-shared-key string The Pre Shared Key is a passphrase shared between the Router and the clients and is used to generate dynamically changing keys, when WPA-PSK is selected or enabled. The passphrase can be 8 – 63 characters. It is recommended to use at least 20 characters for best security. set wireless network-id privacy default-keyid { 1...4 } Specifies which WEP encryption key (of 4) the wireless Gateway will use to transmit data. The client must have an identical matching key, in the same numeric slot, in order to successfully decode. Note that a client allows you to choose which of its keys it will use to transmit. Therefore, you must have an identical key in the same numeric slot on the Gateway. For simplicity, it is easiest to have both the Gateway and the client transmit with the same key. The default is 1. set wireless network-id privacy encryption-key1-length {40/64bit, 128bit, 256bit} set wireless network-id privacy encryption-key2-length {40/64bit, 128bit, 256bit} set wireless network-id privacy encryption-key3-length {40/64bit, 128bit, 256bit} set wireless network-id privacy encryption-key4-length {40/64bit, 128bit, 256bit} Selects the length of each encryption key. 40bit encryption is equivalent to 64bit encryption. The longer the key, the stronger the encryption and the more difficult it is to break the encryption. 308 set wireless network-id privacy encryption-key1 { hexadecimal digits } set wireless network-id privacy encryption-key2 { hexadecimal digits } set wireless network-id privacy encryption-key3 { hexadecimal digits } set wireless network-id privacy encryption-key4 { hexadecimal digits } The encryption keys. Enter keys using hexadecimal digits. For 40/64bit encryption, you need 10 digits; 26 digits for 128bit, and 58 digits for 256bit WEP. Valid hexadecimal characters are 0 – 9, a – f. Example 40bit key: 02468ACE02. Example 128bit key: 0123456789ABCDEF0123456789. Example 256bit key: 592CA140F0A238B0C61AE162F592CA140F0A238B0C61AE162F21A09C. You must set at least one of these keys, indicated by the default-keyid. Wireless MAC Address Authorization Settings set wireless mac-auth option { on | off } Enabling this feature limits the MAC addresses that are allowed to access the LAN as well as the WAN to specified MAC (hardware) addresses. set wireless mac-auth wrlss-MAC-list mac-address MAC-address_string Enters a new MAC address into the MAC address authorization table. The format for an Ethernet MAC address is six hexadecimal values between 00 and FF inclusive separated by colons or dashes (e.g., 00:00:C5:70:00:04). set wireless mac-auth wrlss-MAC-list mac-address “MAC-address_string” allow-access { on | off } Designates whether the MAC address is enabled or not for wireless network access. Disabled MAC addresses cannot be used for access until enabled. 309 Administrator’s Handbook RADIUS Server Settings set radius radius-name "server_name_string" Specifies the default RADIUS server name or IP address. set radius radius-secret "shared_secret" Specifies the RADIUS secret key used by this server. The shared secret should have the same characteristics as a normal password. set radius alt-radius-name "server_name_string" Specifies an alternate RADIUS server name or IP address to be used if the primary server is unreachable. set radius alt-radius-secret "shared_secret" Specifies the secret key used by the alternate RADIUS server. set radius radius-port port_number Specifies the port on which the RADIUS server is listening. The default value is 1812. 310 VLAN Settings You can create up to 8 VLANs, and you can also restrict any VLAN, and the computers on it, from administering the Gateway. See “VLAN” on page 107 for more information. set vlan name name Sets the descriptive name for the VLAN. If no name is specified, displays a selection list of node names to select for editing. Once a new VLAN name is specified, presents the list of VLAN characteristics to define. set vlan name name type [ by-port | global ] Specifies VLAN type: by-port or global. Default is by-port. set vlan name name id VID Specifies VLAN id (VID), when type is set to global. The numerical range of possible VIDs is 1 - 4094. (A VID of zero (0) is permitted on the Ethernet WAN port only.) set vlan name name admin-restricted [ off | on ] Turns admin-restricted off or on. Default is off. If you select on, administrative access to the Gateway is blocked from the specified VLAN. set vlan name name seg-pbits [ 0 - 7 ] Specifies the 802.1p priority bit. If you set this to a value greater than 0, all packets of this VLAN with unmarked priority bits (pbits) will be re-marked to this priority. set vlan name name ports port option [ off | on ] Enables or disables the Gateway’s physical Ethernet, USB or VCC port or wireless SSID for the specified VLAN. set vlan name name ports port tag [ off | on ] If set to on, packets transmitted from this port through this VLAN must be tagged with the VLAN VID. Packets received through this port destined for this VLAN must be tagged with the VLAN VID by the source. The tag option is only available on global type ports. set vlan name name ports port priority [ off | on ] Enables or disables the priority for the port assigned to the specified VLAN allowing packet prioritization based on any 802.1p priority bits in the VLAN header to prioritize packets within the Gateway’s internal queues, according to DiffServ priority mapping rules. set vlan name name ports port promote [ off | on ] Enables or disables the promote setting allowing writing any 802.1p priority bits into the IP-TOS header bit field for received IP packets on this port destined for this VLAN. Write any IP-TOS priority bits into the 311 Administrator’s Handbook 802.1p priority bit field for tagged IP packets transmitted from this port for this VLAN. All mappings between Ethernet 802.1p and IP-TOS are made via diffserv dscp-map settings. set vlan name name ports port port-pbits [ 0 - 7 ] Specifies the 802.1p priority bit for this port associated with the specified VLAN. If you set this to a value greater than 0, all packets of this port with unmarked priority bits (pbits) will be re-marked to this priority. set vlan name name ip-interface ip_interface Associates this VLAN with the specified IP interface. By default the ip-vcc1 and ip-eth-a interfaces are available, but others may be defined. set vlan name name inter-vlan-routing [ group-1... group-8 ] [ off | on ] When set to on, inter-vlan-routing allows VLANs in the specified group to route traffic to the others; ungrouped VLANs cannot route traffic to each other. You must save the changes, exit out of configuration mode, and restart the Gateway for the changes to take effect. Example 1: • A simple example using the “Step” method – Navigate to the VLAN item: Netopia-3000/9437188 (top)>> vlan Netopia-3000/9437188 (vlan)>> set vlan (vlan) node list ... Select (name) node to modify from list, or enter new (name) to create. vlan name (?): vlan1 (vlan1) has been added to the (vlan) list name "vlan1" type (by-port) [ by-port | global ]: by-port admin-restricted (off) [ off | on ]: off seg-pbits (0) [ 0 - 7 ]: 0 ports • At this point you have created a VLAN. It is called vlan1, without any admin restrictions. • Next, add the port eth0.1 port to this VLAN: ports eth0.1 option (off) [ off | on ]: on priority (off) [ off | on ]: on promote (off) [ off | on ]: on port-pbits (0) [ 0 - 7 ]: 1 eth0.2 option (off) [ off | on ]: eth0.3 option (off) [ off | on ]: eth0.4 option (off) [ off | on ]: ssid1 312 option (off) [ off | on ]: vcc1 option (off) [ off | on ]: • Assign an IP interface: ip-vcc1 option (off) [ off | on ]: ip-eth-a option (off) [ off | on ]: on ipsec-mgmt1 option (off) [ off | on ]: Netopia-3000/9437188 (vlan)>> Example 2: • An example of a “Triple-Play” setup: set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "LanPorts" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" "Voip_217" type by-port admin-restricted off seg-pbits 0 ports eth0.1 option off ports eth0.2 option on ports eth0.2 priority off ports eth0.2 promote off ports eth0.2 port-pbits 0 ports eth0.3 option on ports eth0.3 priority off ports eth0.3 promote off ports eth0.3 port-pbits 0 ports eth0.4 option on ports eth0.4 priority off ports eth0.4 promote off ports eth0.4 port-pbits 0 ports ssid1 option on ports ssid1 priority off ports ssid1 promote off ports ssid1 port-pbits 0 ports eth1 option off ip-interfaces ip-ppp-a option off ip-interfaces ip-eth-b option off ip-interfaces ip-eth-c option off ip-interfaces ip-eth-a option on inter-vlan-routing group-1 on inter-vlan-routing group-2 off inter-vlan-routing group-3 off inter-vlan-routing group-4 off type global id 217 admin-restricted off seg-pbits 7 ports eth0.1 option off ports eth0.2 option off ports eth0.3 option off ports eth0.4 option off ports ssid1 option off ports eth1 option on ports eth1 tag on ports eth1 priority off ports eth1 promote off ports eth1 port-pbits 0 ip-interfaces ip-ppp-a option off ip-interfaces ip-eth-b option on ip-interfaces ip-eth-c option off 313 Administrator’s Handbook set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set 314 vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name name "Voip_217" ip-interfaces ip-eth-a option off "Voip_217" inter-vlan-routing group-1 on "Voip_217" inter-vlan-routing group-2 off "Voip_217" inter-vlan-routing group-3 off "Voip_217" inter-vlan-routing group-4 off "PPPoE_11" type global "PPPoE_11" id 11 "PPPoE_11" admin-restricted off "PPPoE_11" seg-pbits 0 "PPPoE_11" ports eth0.1 option off "PPPoE_11" ports eth0.2 option off "PPPoE_11" ports eth0.3 option off "PPPoE_11" ports eth0.4 option off "PPPoE_11" ports ssid1 option off "PPPoE_11" ports eth1 option on "PPPoE_11" ports eth1 tag on "PPPoE_11" ports eth1 priority off "PPPoE_11" ports eth1 promote off "PPPoE_11" ports eth1 port-pbits 0 "PPPoE_11" ip-interfaces ip-ppp-a option on "PPPoE_11" ip-interfaces ip-eth-b option off "PPPoE_11" ip-interfaces ip-eth-c option off "PPPoE_11" ip-interfaces ip-eth-a option off "PPPoE_11" inter-vlan-routing group-1 on "PPPoE_11" inter-vlan-routing group-2 off "PPPoE_11" inter-vlan-routing group-3 off "PPPoE_11" inter-vlan-routing group-4 off "Mgmt_2017" type global "Mgmt_2017" id 2017 "Mgmt_2017" admin-restricted off "Mgmt_2017" seg-pbits 3 "Mgmt_2017" ports eth0.1 option off "Mgmt_2017" ports eth0.2 option off "Mgmt_2017" ports eth0.3 option off "Mgmt_2017" ports eth0.4 option off "Mgmt_2017" ports ssid1 option off "Mgmt_2017" ports eth1 option on "Mgmt_2017" ports eth1 tag on "Mgmt_2017" ports eth1 priority off "Mgmt_2017" ports eth1 promote off "Mgmt_2017" ports eth1 port-pbits 0 "Mgmt_2017" ip-interfaces ip-ppp-a option off "Mgmt_2017" ip-interfaces ip-eth-b option off "Mgmt_2017" ip-interfaces ip-eth-c option on "Mgmt_2017" ip-interfaces ip-eth-a option off "Mgmt_2017" inter-vlan-routing group-1 off "Mgmt_2017" inter-vlan-routing group-2 off "Mgmt_2017" inter-vlan-routing group-3 off "Mgmt_2017" inter-vlan-routing group-4 off "Video_31" type global "Video_31" id 31 "Video_31" admin-restricted off "Video_31" seg-pbits 5 "Video_31" ports eth0.1 option on "Video_31" ports eth0.1 tag off "Video_31" ports eth0.1 priority off "Video_31" ports eth0.1 promote off "Video_31" ports eth0.1 port-pbits 0 "Video_31" ports eth0.2 option off "Video_31" ports eth0.3 option off "Video_31" ports eth0.4 option off "Video_31" ports ssid1 option off "Video_31" ports eth1 option on set set set set set set set set set set set set vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan vlan name name name name name name name name name name name name "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" "Video_31" ports eth1 tag on ports eth1 priority off ports eth1 promote off ports eth1 port-pbits 0 ip-interfaces ip-ppp-a option off ip-interfaces ip-eth-b option off ip-interfaces ip-eth-c option off ip-interfaces ip-eth-a option off inter-vlan-routing group-1 off inter-vlan-routing group-2 off inter-vlan-routing group-3 off inter-vlan-routing group-4 off You must save the changes, exit out of configuration mode, and restart the Gateway for the changes to take effect. 315 Administrator’s Handbook VoIP settings (supported models only) Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol, Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. Certain Motorola Netopia® Gateway models have two separate voice ports for connecting telephone handsets. These models support VoIP. If your Gateway is a VoIP model, you can configure the VoIP features. set voip phone [ 0 | 1 ] sip-option [ off | on ] Turns SIP on or off for the specified phone. Default is off. set voip phone [ 0 | 1 ] sip-proxy-server [ server_name | ip_address ] Specifies the SIP proxy server for the specified phone by fully qualified server name or IP address. set voip phone [ 0 | 1 ] sip-proxy-server-domain domain_name Specifies the SIP proxy server domain name or IP address for the specified phone. set voip phone [ 0 | 1 ] sip-proxy-server-transport [ UDP | TCP | TLS ] Specifies the SIP proxy server transport protocol for the specified phone. Default is UDP. set voip phone [ 0 | 1 ] sip-registrar-setting sip-registrar-server [ server_name | ip_address ] Specifies the SIP registration server for the specified phone by fully qualified server name or IP address. set voip phone [ 0 | 1 ] sip-registrar-setting sip-registrar-server-transport [ UDP | TCP | TLS ] Specifies the SIP registration server transport protocol for the specified phone . Default is UDP. set voip phone [ 0 | 1 ] sip-registrar-setting sip-expires-time [ 0 - 65535 ] Specifies the SIP registration server time-out duration from 0 – 65535 seconds for the specified phone. Default is 3600 (1 hour). set voip phone [ 0 | 1 ] sip-out-proxy-server [ server_name | ip_address ] Specifies the SIP outbound proxy server for the specified phone by fully qualified server name or IP address. 316 set voip phone [ 0 | 1 ] sip-user-display-name name Specifies the user name that is displayed on the web UI Home page, or other caller-id displays for the specified phone. set voip phone [ 0 | 1 ] sip-user-name username Specifies the user name that authenticates the user to SIP for the specified phone. set voip phone [ 0 | 1 ] sip-user-password password Specifies the password that authenticates the user to SIP for the specified phone. set voip phone [ 0 | 1 ] auth-id string Specifies the authorization ID that authenticates the user to SIP for the specified phone. Most SIP Servers expect this to be the username itself but some may use auth-id. set voip phone [ 0 | 1 ] codec G711A priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the alaw codec, the common analog voice encoding method used outside North America. set voip phone [ 0 | 1 ] codec G711U priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the ulaw codec, the common analog voice encoding method used in North America. set voip phone [ 0 | 1 ] codec G729A priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the G729 annex A codec, the common analog voice compression implementation used in North America. set voip phone [ 0 | 1 ] codec G726_16 priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the G726-16 codec, a common audio media type implementation at 16 kbit/s. set voip phone [ 0 | 1 ] codec G726_24 priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the G726-24 codec, a common audio media type implementation at 24 kbit/s. set voip phone [ 0 | 1 ] codec G726_32 priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the G726-32 codec, a common audio media type implementation at 32 kbit/s. 317 Administrator’s Handbook set voip phone [ 0 | 1 ] codec G726_40 priority [ 1 | 2 | 3 | 4 | 5 | 6 | 7 | none ] Assigns a priority to the G726-40 codec, a common audio media type implementation at 40 kbit/s. set voip phone [ 0 | 1 ] sip-advanced-setting sip-dtmf-mode [ inband | rfc2833 | info ] sip-dtmf-mode – sets the Dual Tone Multi-Frequency Mode: • inband: sends the DTMF digits as a normal inband tone. • rfc2833: sends the DTMF digits as an event as part of the RTP packet header information. • info: sends the DTMF digits in the SIP INFO message. set voip phone [ 0 | 1 ] sip-advanced-setting sip-end-of-dial-marker [ off | on ] sip-end-of-dial-marker – turns an “end of dial” (#) signal that indicates that the dialed number is complete on or off. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-forwarding-all-option [ off | on ] call-forwarding-all-option – turns unconditional call forwarding on or off. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-forwarding-all-number phone_number call-forwarding-all-number – specifies the number to which calls are to be forwarded when call-forwarding-all-option is on. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-forwarding-on-busy-option [ off | on ] call-forwarding-on-busy-option – turns call forwarding when the line is busy on or off. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-forwarding-on-no-answer-option [ off | on ] call-forwarding-on-no-answer-option – turns call forwarding when there is no answer on or off. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-forwarding-on-no-answer-number phone_number call-forwarding-on-no-answer-number – specifies the number to which calls are to be forwarded when call-forwarding-on-no-answer-option is on. 318 set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-waiting-option [ off | on ] call-waiting-option – enables or disables call waiting. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature call-conferencing-option [ off | on ] call-conferencing-option – enables or disables 3-way call conferencing. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature subscribe-do-not-disturb-option [ off | on ] subscribe-do-not-disturb-option – enables or disables option to prevent the phone from ringing. set voip phone [ 0 | 1 ] sip-advanced-setting call-feature subscribe-mwi-option [ off | on ] subscribe-mwi-option – if set to on, the Message Waiting Indicator is enabled when new voice mail is received. set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings echo-option [ echo-off | echo-on | echo-on-nlp | echo-on-cng-nlp ] echo-option – specifies under what conditions the system invokes or disables echo cancellation. Default is echo-on-cng-nlp (Comfort Noise Generation with non-linear processor). set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings echo-start-attenuation [ 0 - 65535 ] echo-start-attenuation – specifies the minimum attenuation level at which to invoke echo cancellation. Default is 8192. set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings echo-max-attenuation [ 0 - 65535 ] echo-max-attenuation – specifies the maximum attenuation level at which to invoke echo cancellation. Default is 16384. set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings echo-tail-length [ 0 - 65535 ] echo-tail-length – specifies the duration of an echo tail required to invoke cancellation. Default is 0. set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings vad-option [ off | on ] vad-option – turns Voice Activity Detection on or off. Default is off. 319 Administrator’s Handbook set voip phone [ 0 | 1 ] sip-advanced-setting dsp-settings vad-setting [ vad-cn | vad-std-sid | vad-suppress-sid ] When vad-option is set to on: • vad-cn – enables Voice Activity Detection/Comfort Noise Generation. When speech is not present, the CNG algorithm generates a noise signal at the level sent from the transmit side. • vad-std-sid – enables Voice Activity Detection with standard Silence Insertion Descriptor support. • vad-suppress-sid – enables Voice Activity Detection but suppresses standard Silence Insertion Descriptor support. Example set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set 320 voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: sip-option on sip-proxy-server "10.3.1.129" sip-proxy-server-domain "" sip-proxy-server-transport UDP sip-registrar-setting sip-registrar-server "10.3.1.129" sip-registrar-setting sip-registrar-server-transport UDP sip-registrar-setting sip-expires-time 3600 sip-out-proxy-server "10.3.1.129" sip-user-display-name "4004" sip-user-name "4004" sip-user-password "4004" auth-id "4004" codec G711A priority 1 codec G711U priority 2 codec G729A priority 3 codec G726_16 priority 4 codec G726_24 priority 5 codec G726_32 priority 6 codec G726_40 priority 7 sip-advanced-setting sip-dtmf-mode rfc2833 sip-advanced-setting sip-end-of-dial-marker off sip-advanced-setting call-feature call-forwarding-all-option off sip-advanced-setting call-feature call-forwarding-on-busy-option off sip-advanced-setting call-feature call-forwarding-on-no-answer-option off sip-advanced-setting call-feature call-waiting-option off sip-advanced-setting call-feature call-conferencing-option off sip-advanced-setting call-feature subscribe-do-not-disturb-option off sip-advanced-setting call-feature subscribe-mwi-option off sip-advanced-setting dsp-settings echo-option echo-on-cng-nlp sip-advanced-setting dsp-settings echo-start-attenuation 8192 sip-advanced-setting dsp-settings echo-max-attenuation 16384 sip-advanced-setting dsp-settings echo-tail-length 0 sip-advanced-setting dsp-settings vad-option off sip-option on sip-proxy-server "10.3.1.129" sip-proxy-server-domain "" sip-proxy-server-transport UDP sip-registrar-setting sip-registrar-server "10.3.1.129" sip-registrar-setting sip-registrar-server-transport UDP sip-registrar-setting sip-expires-time 3600 sip-out-proxy-server "10.3.1.129" sip-user-display-name "4005" sip-user-name "4005" sip-user-password "4005" auth-id "4005" codec G711A priority 1 set set set set set set set set set set set set set set set set set set set set voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip voip phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: phone: codec G711U priority 2 codec G729A priority 3 codec G726_16 priority 4 codec G726_24 priority 5 codec G726_32 priority 6 codec G726_40 priority 7 sip-advanced-setting sip-dtmf-mode rfc2833 sip-advanced-setting sip-end-of-dial-marker off sip-advanced-setting call-feature call-forwarding-all-option off sip-advanced-setting call-feature call-forwarding-on-busy-option off sip-advanced-setting call-feature call-forwarding-on-no-answer-option off sip-advanced-setting call-feature call-waiting-option off sip-advanced-setting call-feature call-conferencing-option off sip-advanced-setting call-feature subscribe-do-not-disturb-option off sip-advanced-setting call-feature subscribe-mwi-option off sip-advanced-setting dsp-settings echo-option echo-on-cng-nlp sip-advanced-setting dsp-settings echo-start-attenuation 8192 sip-advanced-setting dsp-settings echo-max-attenuation 16384 sip-advanced-setting dsp-settings echo-tail-length 0 sip-advanced-setting dsp-settings vad-option off UPnP settings set upnp option [ on | off ] PCs using UPnP can retrieve the Gateway’s WAN IP address, and automatically create NAT port maps. This means that applications that support UPnP, and are used with a UPnP-enabled Motorola Netopia® Gateway, will not need application layer gateway support on the Motorola Netopia® Gateway to work through NAT. The default is on. You can disable UPnP, if you are not using any UPnP devices or applications. set upnp log [ off | on ] Enables or disables UPnP logging. set upnp read-only [ off | on ] Enables or disables DSL Forum settings TR-064 is a LAN-side DSL CPE configuration specification and TR-069 is a WAN-side DSL CPE Management specification. TR-064 DSL Forum LAN Side CPE Configuration (TR-064) is an extension of UPnP. It defines more services to locally manage the Motorola Netopia® Gateway. While UPnP allows open access to configure the Gateway's features, TR-064 requires a password to execute any command that changes the Gateway's configuration. set dslf-lanmgmt option [ off | on ] Turns TR-064 LAN side management services on or off. The default is on. 321 Administrator’s Handbook TR-069 DSL Forum CPE WAN Management Protocol (TR-069) provides services similar to UPnP and TR-064. The communication between the Motorola Netopia® Gateway and management agent in UPnP and TR-064 is strictly over the LAN, whereas the communication in TR-069 is over the WAN link for some features and over the LAN for others. TR-069 allows a remote Auto-Config Server (ACS) to provision and manage the Motorola Netopia® Gateway. TR-069 protects sensitive data on the Gateway by not advertising its presence, and by password protection. set dslf-cpewan option [ off | on ] set dslf-cpewan acs-url "acs_url:port_number" set dslf-cpewan acs-user-name “acs_username” set dslf-cpewan acs-user-password “acs_password” Turns TR-069 WAN side management services on or off. For 3300-Series Gateways, the default is off; for 2200-Series Gateways, the default is on. If TR-069 WAN side management services are enabled, specifies the auto-config server URL and port number. A username and password must also be supplied, if TR-069 is enabled. The auto-config server is specified by URL and port number. The format for the ACS URL is as follows: http://some_url.com:port_number or http://123.45.678.910:port_number On units that support SSL, the format for the ACS URL can also be: https://some_url.com:port_number or https://123.45.678.910:port_number 322 Backup IP Gateway Settings The purpose of Backup is to provide a recovery mechanism in the event that the primary connection fails. Should the primary WAN connection fail, traffic would be automatically redirected through your alternate gateway device to maintain Internet connectivity. See “Backup” on page 133 for more information. set backup option [ disabled | manual | automatic ] Specifies whether backup to an IP gateway is disabled or enabled as manual or automatic. Default is disabled. set backup failure-timeout [ 1 - 10 ] Specifies the number of minutes you want the system to wait before the backup port becomes enabled in the event of primary line failure, when backup option is set to automatic. Sets the Default is 1. set backup ping-host [ 1 | 2 ] [ name | address ] Specifies whether the Gateway will ping an IP address or resolvable DNS name, when backup option is set to automatic. These are optional items that are particularly useful for testing if the remote end of a VPN connection has gone down. The Gateway will ping both addresses simultaneously at five-second intervals, recording the ping responses from each host. The Gateway will proceed into backup mode only if neither of the configured remote hosts responds. set backup ping-host [ 1 | 2 ] [ name hostname | ip-address ip_address ] Specifies an IP address or resolvable DNS name for the Gateway to ping. set backup auto-recovery [ off | on ] Turns automatic recovery off or on. Default is off. set backup recovery-timeout [ 1 - 10 ] If auto-recovery is set to on, specifies the number of minutes for the system to wait before attempting to switch back to the WAN connection. This allows you to be sure that the WAN connection is well re-established before the gateway switches back to it from the backup mode. Default is 1. set ip backup-gateway option [ on | off ] Turns the backup gateway option on or off. Default is off. set ip backup-gateway interface ip-address Specifies the backup gateway interface ip address to which you want to direct the backup connection. 323 Administrator’s Handbook set ip backup-gateway default ip_address Specifies the ip address of the default gateway. 324 VDSL Settings ☛ CAUTION! These settings are for very advanced users and lab technicians. Exercise extreme caution when modifying any of these settings. set vdsl sys-option [ 0x00 - 0xff ] sys-bandplan [ 0x00 - 0xff ] psd-mask-level [ 0x00 - 0xff ] pbo-k1_1 [ 0x00000000 - 0xffffffff ] pbo-k1_2 [ 0x00000000 - 0xffffffff ] pbo-k1_3 [ 0x00000000 - 0xffffffff ] pbo-k2_1 [ 0x00000000 - 0xffffffff ] pbo-k2_2 [ 0x00000000 - 0xffffffff ] pbo-k2_3 [ 0x00000000 - 0xffffffff ] line-type [ 0x00 - 0xff ] us-max-inter-delay [ 0x00 - 0xff ] ds-max-inter-delay [ 0x00 - 0xff ] us-target-noise-margin [ 0x0000 - 0xffff ] ds-target-noise-margin [ 0x0000 - 0xffff ] min-noise-margin [ 0x0000 - 0xffff ] port-bandplan [ 0x00 - xff ] framing-mode [ 0x00 - 0xff ] band-mod [ 0x00 - 0xff ] port-option [ 0x00 - 0xff ] power-mode [ 0x00 - 0xff ] tx-filter [ 0x00 - 0xff ] rx-filter [ 0x00 - 0xff ] dying-gasp [ off | on ] VDSL Parameter Defaults Parameter Default Meaning sys-option 0x00 VDSL system option(bit0=ntr, 1=margin, 2=ini, 3=pbo, 4=tlan, 5=pbo) sys-bandplan 0x02 VDSL system bandplan(bp_3_998_4=2, bp4_997_3=3, bp5_997_3=4…) psd-mask-level 0x00 VDSL system psd mask(def=0, 1=ansim1cab, 2=ansim2cab, 3=etsim1cab, 4=etsim2cab) pbo-k1_1 0x00 VDSL system power back-off k1_1 pbo-k1_2 0x00 VDSL system power back-off k1_2 pbo-k1_3 0x00 VDSL system power back-off k1_3 pbo-k2_1 0x00 VDSL system power back-off k2_1 pbo-k2_2 0x00 VDSL system power back-off k2_2 325 Administrator’s Handbook VDSL Parameter Defaults Parameter 326 Default Meaning pbo-k2_3 0x00 VDSL system power back-off k2_3 line-type 0x81 VDSL port line type(auto=0x80, vdsl=0x81, vdsl_etsi=0x82) us-max-inter-delay 0x04 VDSL port upstream max inter delay ds-max-inter-delay 0x04 VDSL port downstream max inter delay us-target-noise-margin 0x0C VDSL port upstream target noise margin ds-target-noise-margin 0x0C VDSL port downstream target noise margin min-noise-margin 0x0A VDSL port minimum noise margin port-bandplan 0x02 VDSL port bandplan framing-mode 0x90 DSL port frame mode(0-ATM; 0x80-PTM; 0x90-Auto(EFM/PTM) band-mod 0x11 VDSL port band mod port-option 0x0A - Annex B 0x06 - Annex A VDSL port portoption(bit0=I43, bit1=v43, bit2=a43, bit3=b43) power-mode 0x01 VDSL port power mode tx-filter 0x02 VDSL port txPathFilterMode rx-filter 0x02 VDSL port rxPathFilterMode dying-gasp off Dying Gasp On/Off VDSL Parameters Accepted Values Parameter Accepted Values sys-option Bit[0]: NTR_DISABLE Bit[1]: ALW_MARGIN_ADJUST. 1: the SNR margin for the optional band is reduced by up to 2.5 dB, but never below a minimum of 4 dB. Bit[2]: SUPPORT_INI Bit[4]: TLAN Enable Bit[5]: PBO Weak mode Enable (Applicable only when PBO Bit[3]=0. Bit[6]: ADSL_SAFE_MODE Enable Bit[7]: TLAN_SAFE_MODE Enable (Applicable only when TLAN Enable Bit[4] is set. If TLAN_SAFE_MODE not set, line will attempt to retrain at higher rates, but less stable line) sys-bandplan BP1_998_3 (0x00) BP2_998_3 (0x01) BP998_3B_8_5M (0x01) BP3_998_4 (0x02) BP998_4B_12M (0x02) BP4_997_3 (0x03) BP997_3B_7_1M (0x03) BP5_997_3 (0x04) BP6_997_4 (0x05) BP997_4B_7_1M (0x05) BP7_MXU_3 (0x06) FLEX_3B_8_5M (0x06) BP8_MXU_2 (0x07) BP9_998_2 (0x08) BP10_998_2 (0x09) BP998_2B_3_8M (0x09) BP11_998_2 (0x0A) BP12_998_2 (0x0B) BP13_MXU_3 (0x0C) BP14_MXU_3 (0x0D) BP15_MXU_3 (0x0E) BP16_997_4B_4P (0x0F) BP17_998_138_4400 (0x10) BP18_997_138_4400(0x11) BP19_997_32_4400(0x12) BP20_998_138_4400_opBand (0x15) BP21_997_138_4400_opBand (0x16) BP22_998_138_4400_opBand(0x16) BP23_998_138_16000 (0x17) BP24_998_3B_8KHZ (0x18) BP25_998_138_17600 (0x19) BP26_CH1_3 (0x1A) BP27_CH1_4 (0x1B) 327 Administrator’s Handbook VDSL Parameters Accepted Values Parameter psd-mask-level 0x00 -- default mask (old gains from before) 0x01 -- ANSI M1 CAB 0x02 -- ANSI M2 CAB 0x03 -- ETSI M1 CAB 0x04 -- ETSI M2 CAB 0x05 -- ITU-T Annex F (Japan) 0x06 - ANSI M1 Ex 0x07 - ANSI M2 Ex 0x08 -- ETSI M1 Ex 0x09 - ETSI M2 Ex 0x0A - RESERVED 0x0B - PSD_K (Korean M1 FTTCab -59dBm/Hz) pbo-k1_1 K1 and K2 parameters allow the user more flexibility in using Upstream Power Back-Off (UPBO) on CPE modem. Changing K1 and K2 values will affect the CPE TX PSD. Refer to VDSL standards for exact relation between K1, K2 parameters and TX PSD. There is an individual set of K1/K2 parameters associated with each upstream band in the PSD: Upstream Band 0 or Optional band, Upstream band 1, Upstream band 2 and Upstream Band 3. Setting all K2 parameters to 0 and all K1 to a high power level(ie low number) will essentially disable UPBO. pbo-k1_2 pbo-k1_3 pbo-k2_1 pbo-k2_2 pbo-k2_3 328 Accepted Values line-type VDSL_AUTO_DETECT – (0x80) VDSL – (0x81) VDSL_ETSI – (0x82) us-max-inter-delay Maximum upstream interleave delay. Provisioned in steps of 0.5 ms. User defined. ds-max-inter-delay Maximum downstream interleave delay. Provisioned in steps of 0.5 ms. User defined. us-target-noise-margin Range 0-31.0dB, increments of 0.5dB (e.g., 0 = 0dB, 1 = 0.5dB, ...) ds-target-noise-margin Range 0-31.0dB, increments of 0.5dB (e.g., 0 = 0dB, 1 = 0.5dB, ...) min-noise-margin Range 0-31.0dB, increments of 0.5dB (e.g., 0 = 0dB, 1 = 0.5dB, ...) VDSL Parameters Accepted Values Parameter Accepted Values port-bandplan BP1_998_3 (0x00) BP2_998_3 (0x01) BP998_3B_8_5M (0x01) BP3_998_4 (0x02) BP998_4B_12M (0x02) BP4_997_3 (0x03) BP997_3B_7_1M (0x03) BP5_997_3 (0x04) BP6_997_4 (0x05) BP997_4B_7_1M (0x05) BP7_MXU_3 (0x06) FLEX_3B_8_5M (0x06) BP8_MXU_2 (0x07) BP9_998_2 (0x08) BP10_998_2 (0x09) BP998_2B_3_8M (0x09) BP11_998_2 (0x0A) BP12_998_2 (0x0B) BP13_MXU_3 (0x0C) BP14_MXU_3 (0x0D) BP15_MXU_3 (0x0E) BP16_997_4B_4P (0x0F) BP17_998_138_4400 (0x10) BP18_997_138_4400(0x11) BP19_997_32_4400(0x12) BP20_998_138_4400_opBand (0x15) BP21_997_138_4400_opBand (0x16) BP22_998_138_4400_opBand(0x16) BP23_998_138_16000 (0x17) BP24_998_3B_8KHZ (0x18) BP25_998_138_17600 (0x19) BP26_CH1_3 (0x1A) BP27_CH1_4 (0x1B) framing-mode HDLC – 0x80 AUTO – 0x90 ATM – 0x00 329 Administrator’s Handbook VDSL Parameters Accepted Values Parameter 330 Accepted Values band-mod Bit 0, 1: Tx Cfg band 1- All tones on 2- All tones below 640 Khz are turned off 3- All tones below 1.1 Mhz are turned off Bit 2,3: Not used Bit 4,5: Rx Cfg band 1- All tones on 2- All tones below 640 Khz are turned off 3- All tones below 1.1 Mhz are turned off Bit 6, 7:Optional band 0- No Optional band 1- ANNEX_A_6_32 ( ie. 25KHz to 138 KHz) 2- ANNEX_B_32_64 (ie. 138 KHz to 276 KHz) 3- ANNEX_B_6_64 (ie. 25KHz to 276 KHz) port-option Bit [0]: I 43 G.hs carrier set. Bit [1]: V 43 G.hs carrier set. Bit [2]. A 43 G.hs carrier set. Bit [3]: B 43 G.hs carrier set. Bit[4:7]: shall be set to 0. power-mode 0: 8.5dBm power output 1: 11.5 dBm power output tx-filter 0: using internal filter in Tx path 1: using K1 external filter in Tx path (for Korea VLR Application) 2: using U1 external filter in Tx path (for US / Korea VLR Application) 3: using H1 external filter in Tx path (for 100/100 Application) rx-filter 0: using internal filter in Rx path 1: using K1 external filter in Rx path (for Korea VLR Application) 2: using U1 external filter in Rx path (for US / Korea VLR Application) 3: using H1 external filter in Rx path (for 100/100 Application) dying-gasp Dying Gasp is a message sent from CPE to CO using the indicator bit. It indicates that the CPE is experiencing an impending loss of power. Off: Dying Gasp off (don't send a message to CO). On: Dying Gasp on. CHAPTER 7 Glossary 10Base-T. IEEE 802.3 specification for Ethernet that uses unshielded twisted pair (UTP) wiring with RJ-45 eight-conductor plugs at each end. Runs at 10 Mbps. 100Base-T. IEEE 802.3 specification for Ethernet that uses unshielded twisted pair (UTP) wiring with RJ-45 eight-conductor plugs at each end. Runs at 100 Mbps. -----A----ACK. Acknowledgment. Message sent from one network device to another to indicate that some event has occurred. See NAK. access rate. Transmission speed, in bits per second, of the circuit between the end user and the network. adapter. Board installed in a computer system to provide network communication capability to and from that computer system. address mask. See subnet mask. ADSL. Asymmetric Digital Subscriber Line. Modems attached to twisted pair copper wiring that transmit 1.5-9 Mbps downstream (to the subscriber) and 16 -640 kbps upstream, depending on line distance. (Downstream rates are usually lower that 1.5Mbps in practice.) AH. The Authentication Header provides data origin authentication, connectionless integrity, and anti-replay protection services. It protects all data in a datagram from tampering, including the fields in the header that do not change in transit. Does not provide confidentiality. ANSI. American National Standards Institute. ASCII. American Standard Code for Information Interchange (pronounced ASK-ee). Code in which numbers from 0 to 255 represent individual characters, such as letters, numbers, and punctuation marks; used in text representation and communication protocols. 331 Administrator’s Handbook asynchronous communication. Network system that allows data to be sent at irregular intervals by preceding each octet with a start bit and following it with a stop bit. Compare synchronous communication. Auth Protocol. Authentication Protocol for IP packet header. The three parameter values are None, Encapsulating Security Payload (ESP) and Authentication Header (AH). -----B----backbone. The segment of the network used as the primary path for transporting traffic between network segments. baud rate. Unit of signaling speed equal to the number of number of times per second a signal in a communications channel varies between states. Baud is synonymous with bits per second (bps) if each signal represents one bit. binary. Numbering system that uses only zeros and ones. bps. Bits per second. A measure of data transmission speed. BRI. Basic Rate Interface. ISDN standard for provision of low-speed ISDN services (two B channels (64 kbps each) and one D channel (16 kbps)) over a single wire pair. bridge. Device that passes packets between two network segments according to the packets' destination address. broadcast. Message sent to all nodes on a network. broadcast address. Special IP address reserved for simultaneous broadcast to all network nodes. buffer. Storage area used to hold data until it can be forwarded. -----C----carrier. Signal suitable for transmission of information. CCITT. Comité Consultatif International Télégraphique et Téléphonique or Consultative Committee for International Telegraph and Telephone. An international organization responsible for developing telecommunication standards. CD. Carrier Detect. CHAP. Challenge-Handshake Authentication Protocol. Security protocol in PPP that prevents unauthorized access to network services. See RFC 1334 for PAP specifications Compare PAP. client. Network node that requests services from a server. CPE. Customer Premises Equipment. Terminating equipment such as terminals, telephones and modems that connects a customer site to the telephone company network. CO. Central Office. Typically a local telephone company facility responsible for connecting all lines in an area. 332 compression. Operation performed on a data set that reduces its size to improve storage or transmission rate. CPIP. Carrier Pigeon Internet Protocol. RFC 1149 - Standard for the transmission of IP datagrams on avian carriers. The IP datagram is printed, on a small scroll of paper, in hexadecimal, with each octet separated by whitestuff and blackstuff. The scroll of paper is wrapped around one leg of the avian carrier. A band of duct tape is used to secure the datagram's edges. The bandwidth is limited to the leg length. The MTU is variable, and paradoxically, generally increases with increased carrier age. A typical MTU is 256 milligrams. Some datagram padding may be needed. Upon receipt, the duct tape is removed and the paper copy of the datagram is optically scanned into an electronically transmittable form. crossover cable. Cable that lets you connect a port on one Ethernet hub to a port on another Ethernet hub. You can order an Ethernet crossover cable from Netopia, if needed. CSU/DSU. Channel Service Unit/Data Service Unit. Device responsible for connecting a digital circuit, such as a T1 link, with a terminal or data communications device. -----D----data bits. Number of bits used to make up a character. datagram. Logical grouping of information sent as a network-layer unit. Compare frame, packet. DCE. Digital Communication Equipment. Device that connects the communication circuit to the network end node (DTE). A modem and a CSU/DSU are examples of a DCE. dedicated line. Communication circuit that is used exclusively to connect two network devices. Compare dial on demand. DES. Data Encryption Standard is a 56-bit encryption algorithm developed by the U.S. National Bureau of Standards (now the National Institute of Standards and Technology). 3DES. Triple DES, with a 168 bit encryption key, is the most accepted variant of DES. DH Group. Diffie-Hellman is a public key algorithm used between two systems to determine and deliver secret keys used for encryption. Groups 1, 2 and 5 are supported. Also, see Diffie-Hellman listing. DHCP. Dynamic Host Configuration Protocol. A network configuration protocol that lets a router or other device assign IP addresses and supply other network configuration information to computers on your network. dial on demand. Communication circuit opened over standard telephone lines when a network connection is needed. Diffie-Hellman. A group of key-agreement algorithms that let two computers compute a key independently without exchanging the actual key. It can generate an unbiased secret key over an insecure medium. diffserv. Differentiated Services. A method for controlling Quality of Service (QoS) queue priority settings. It allows a Gateway to make Quality of Service (QoS) decisions about what path Internet traffic, such as Voice over IP (VoIP), should travel across your network. 333 Administrator’s Handbook domain name. Name identifying an organization on the Internet. Domain names consists of sets of characters separated by periods (dots). The last set of characters identifies the type of organization (.GOV, .COM, .EDU) or geographical location (.US, .SE). domain name server. Network computer that matches host names to IP addresses in response to Domain Name System (DNS) requests. Domain Name System (DNS). Standard method of identifying computers by name rather than by numeric IP address. DSL. Digital Subscriber Line. Modems on either end of a single twisted pair wire that delivers ISDN Basic Rate Access. DTE. Data Terminal Equipment. Network node that passes information to a DCE (modem) for transmission. A computer or router communicating through a modem is an example of a DTE device. DTR. Data Terminal Ready. Circuit activated to indicate to a modem (or other DCE) that the computer (or other DTE) is ready to send and receive data. dynamic DNS. Allows you to use the free services of www.dyndns.org. Dynamic DNS automatically directs any public Internet request for your computer's name to your current dynamically-assigned IP address. -----E----echo interval. Frequency with which the router sends out echo requests. encapsulation. Technique used to enclose information formatted for one protocol, such as AppleTalk, within a packet formatted for a different protocol, such as TCP/IP. Encrypt Protocol. Encryption protocol for the tunnel session. Parameter values supported include NONE or ESP. encryption. The application of a specific algorithm to a data set so that anyone without the encryption key cannot understand the information. ESP. Encapsulation Security Payload (ESP) header provides confidentiality, data origin authentication, connectionless integrity, anti-replay protection, and limited traffic flow confidentiality. It encrypts the contents of the datagram as specified by the Security Association. The ESP transformations encrypt and decrypt portions of datagrams, wrapping or unwrapping the datagram within another IP datagram. Optionally, ESP transformations may perform data integrity validation and compute an Integrity Check Value for the datagram being sent. The complete IP datagram is enclosed within the ESP payload. Ethernet crossover cable. See crossover cable. Ethernet OAM 802.3ah. 802.3ah Ethernet in the First Mile (EFM) Operations Administration and Maintenance (OAM) is a group of network management functions that provide network fault indication, performance information, and diagnosis using special-purpose Ethernet OAM frames. These are exchanged between your Gateway and service provider Access Node (AN) devices for network fault management, performance analysis and fault isolation. 334 -----F----FCS. Frame Check Sequence. Data included in frames for error control. flow control. Technique using hardware circuits or control characters to regulate the transmission of data between a computer (or other DTE) and a modem (or other DCE). Typically, the modem has buffers to hold data; if the buffers approach capacity, the modem signals the computer to stop while it catches up on processing the data in the buffer. See CTS, RTS, xon/xoff. fragmentation. Process of breaking a packet into smaller units so that they can be sent over a network medium that cannot transmit the complete packet as a unit. frame. Logical grouping of information sent as a link-layer unit. Compare datagram, packet. FTP. File Transfer Protocol. Application protocol that lets one IP node transfer files to and from another node. FTP server. Host on network from which clients can transfer files. -----H----Hard MBytes. Setting the Hard MBytes parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Hard MByte value. The value can be configured between 1 and 1,000,000 MB and refers to data traffic passed. Hard Seconds. Setting the Hard Seconds parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Hard Seconds value. The value can be configured between 60 and 1,000,000 seconds. A tunnel will start the process of renegotiation at the soft threshold and renegotiation must happen by the hard limit or traffic over the tunnel is terminated. hardware handshake. Method of flow control using two control lines, usually Request to Send (RTS) and Clear to Send (CTS). header. The portion of a packet, preceding the actual data, containing source and destination addresses and error-checking fields. HMAC. Hash-based Message Authentication Code hop. A unit for measuring the number of routers a packet has passed through when traveling from one network to another. hop count. Distance, measured in the number of routers to be traversed, from a local router to a remote network. See metric. hub. Another name for a repeater. The hub is a critical network element that connects everything to one centralized point. A hub is simply a box with multiple ports for network connections. Each device on the network is attached to the hub via an Ethernet cable. 335 Administrator’s Handbook -----I----IGMP. Internet Group Management Protocol allows a router to determine which host groups have members on a given network segment. IKE. Internet Key Exchange protocol provides automated key management and is a preferred alternative to manual key management as it provides better security. Manual key management is practical in a small, static environment of two or three sites. Exchanging the key is done through manual means. Because IKE provides automated key exchange, it is good for larger, more dynamic environments. INSPECTION. The best option for Internet communications security is to have an SMLI firewall constantly inspecting the flow of traffic: determining direction, limiting or eliminating inbound access, and verifying down to the packet level that the network traffic is only what the customer chooses. The Netopia Gateway works like a network super traffic cop, inspecting and filtering out undesired traffic based on your security policy and resulting configuration. interface. A connection between two devices or networks. internet address. IP address. A 32-bit address used to route packets on a TCP/IP network. In dotted decimal notation, each eight bits of the 32-bit number are presented as a decimal number, with the four octets separated by periods. IPCP. Internet Protocol Control Protocol. A network control protocol in PPP specifying how IP communications will be configured and operated over a PPP link. IPSEC. A protocol suite defined by the Internet Engineering Task Force to protect IP traffic at packet level. It can be used for protecting the data transmitted by any service or application that is based on IP, but is commonly used for VPNs. ISAKMP. Internet Security Association and Key Management Protocol is a framework for creating connection specific parameters. It is a protocol for establishing, negotiating, modifying, and deleting SAs and provides a framework for authentication and key exchange. ISAKMP is a part of the IKE protocol. -----K----Key Management . The Key Management algorithm manages the exchange of security keys in the IPSec protocol architecture. SafeHarbour supports the standard Internet Key Exchange (IKE) -----L----LCP. Link Control Protocol. Protocol responsible for negotiating connection configuration parameters, authenticating peers on the link, determining whether a link is functioning properly, and terminating the link. Documented in RFC 1331. loopback test. Diagnostic procedure in which data is sent from a devices's output channel and directed back to its input channel so that what was sent can be compared to what was received. 336 -----M----magic number. Random number generated by a router and included in packets it sends to other routers. If the router receives a packet with the same magic number it is using, the router sends and receives packets with new random numbers to determine if it is talking to itself. MD5. A 128-bit, message-digest, authentication algorithm used to create digital signatures. It computes a secure, irreversible, cryptographically strong hash value for a document. Less secure than variant SHA-1. metric. Distance, measured in the number of routers a packet must traverse, that a packet must travel to go from a router to a remote network. A route with a low metric is considered more efficient, and therefore preferable, to a route with a high metric. See hop count. modem. Modulator/demodulator. Device used to convert a digital signal to an analog signal for transmission over standard telephone lines. A modem at the other end of the connection converts the analog signal back to a digital signal. MRU. Maximum Receive Unit. The maximum packet size, in bytes, that a network interface will accept. MSSID. Multiple Service Set IDentifier. Unique identifiers of data sent over a wireless connection that act as passwords when wireless devices try to join wireless networks. An SSID differentiates one wireless network from another, so all access points and all devices attempting to connect to a specific network must use the same SSID. Netopia Gateways support up to four SSIDs. SSIDs are also sometimes referred to as Network Names because they are names that identify wireless networks. MTU. Maximum Transmission Unit. The maximum packet size, in bytes, that can be sent over a network interface. MULTI-LAYER. The Open System Interconnection (OSI) model divides network traffic into seven distinct levels, from the Physical (hardware) layer to the Application (software) layer. Those in between are the Presentation, Session, Transport, Network, and Data Link layers. Simple first and second generation firewall technologies inspect between 1 and 3 layers of the 7 layer model, while our SMLI engine inspects layers 2 through 7. -----N----NAK. Negative acknowledgment. See ACK. NCP. Network Control Protocol. Negotiation Method. This parameter refers to the method used during the Phase I key exchange, or IKE process. SafeHarbour supports Main or Aggressive Mode. Main mode requires 3 two-way message exchanges while Aggressive mode only requires 3 total message exchanges. null modem. Cable or connection device used to connect two computing devices directly rather than over a network. 337 Administrator’s Handbook -----P----packet. Logical grouping of information that includes a header and data. Compare frame, datagram. PAP. Password Authentication Protocol. Security protocol within the PPP protocol suite that prevents unauthorized access to network services. See RFC 1334 for PAP specifications. Compare CHAP. parity. Method of checking the integrity of each character received over a communication channel. Peer External IP Address. The Peer External IP Address is the public, or routable IP address of the remote gateway or VPN server you are establishing the tunnel with. Peer Internal IP Network. The Peer Internal IP Network is the private, or Local Area Network (LAN) address of the remote gateway or VPN Server you are communicating with. Peer Internal IP Netmask. The Peer Internal IP Netmask is the subnet mask of the Peer Internal IP Network. PFS Enable. Enable Perfect Forward Secrecy. PFS forces a DH negotiation during Phase II of IKE-IPSec SA exchange. You can disable this or select a DH group 1, 2, or 5. PFS is a security principle that ensures that any single key being compromised will permit access to only data protected by that single key. In PFS, the key used to protect transmission of data must not be used to derive any additional keys. If the key was derived from some other keying material, that material must not be used to derive any more keys. PING. Packet INternet Groper. Utility program that uses an ICMP echo message and its reply to verify that one network node can reach another. Often used to verify that two hosts can communicate over a network. PPP. Point-to-Point Protocol. Provides a method for transmitting datagrams over serial router-to-router or host-to-network connections using synchronous or asynchronous circuits. Pre-Shared Key. The Pre-Shared Key is a parameter used for authenticating each side. The value can be an ASCII or Hex and a maximum of 64 characters. Pre-Shared Key Type. The Pre-Shared Key Type classifies the Pre-Shared Key. SafeHarbour supports ASCII or HEX types Priority queueing. Priority queueing (PQ) manages bandwidth resources on a network Gateway. It makes sure that prioritized data packets, such as streaming video or Voice-over-IP, are forwarded with the least possible delay. All other traffic is handled when the highest priority queue is empty. protocol. Formal set of rules and conventions that specify how information can be exchanged over a network. PSTN. Public Switched Telephone Network. -----Q----QoS. Quality of Service. The ability of a network to prioritize certain kinds of network traffic to provide reserved bandwidth and reduced latency needed by some real-time and interactive traffic such as voice and video over IP. QoS also provides priority for one or more flows, such that one flow does not make other flows fail. 338 -----R----repeater. Device that regenerates and propagates electrical signals between two network segments. Also known as a hub. RFC. Request for Comment. Set of documents that specify the conventions and standards for TCP/IP networking. RIP. Routing Information Protocol. Protocol responsible for distributing information about available routes and networks from one router to another. RJ-11. Four-pin connector used for telephones. RJ-45. Eight-pin connector used for 10BaseT (twisted pair Ethernet) networks. route. Path through a network from one node to another. A large internetwork can have several alternate routes from a source to a destination. routing table. Table stored in a router or other networking device that records available routes and distances for remote network destinations. -----S----SA Encrypt Type. SA Encryption Type refers to the symmetric encryption type. This encryption algorithm will be used to encrypt each data packet. SA Encryption Type values supported include DES and 3DES. SA Hash Type. SA Hash Type refers to the Authentication Hash algorithm used during SA negotiation. Values supported include MD5 SHA1. N/A will display if NONE is chose for Auth Protocol. Security Association. From the IPSEC point of view, an SA is a data structure that describes which transformation is to be applied to a datagram and how. The SA specifies: • • • • • • The authentication algorithm for AH and ESP The encryption algorithm for ESP The encryption and authentication keys Lifetime of encryption keys The lifetime of the SA Replay prevention sequence number and the replay bit table An arbitrary 32-bit number called a Security Parameters Index (SPI), as well as the destination host’s address and the IPSEC protocol identifier, identify each SA. An SPI is assigned to an SA when the SA is negotiated. The SA can be referred to by using an SPI in AH and ESP transformations. SA is unidirectional. SAs are commonly setup as bundles, because typically two SAs are required for communications. SA management is always done on bundles (setup, delete, relay). serial communication. Method of data transmission in which data bits are transmitted sequentially over a communication channel SHA-1. An implementation of the U.S. Government Secure Hash Algorithm; a 160-bit authentication algorithm. 339 Administrator’s Handbook Soft MBytes. Setting the Soft MBytes parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Soft MByte value. The value can be configured between 1 and 1,000,000 MB and refers to data traffic passed. If this value is not achieved, the Hard MBytes parameter is enforced. Soft Seconds. Setting the Soft Seconds parameter forces the renegotiation of the IPSec Security Associations (SAs) at the configured Soft Seconds value. The value can be configured between 60 and 1,000,000 seconds. SPI . The Security Parameter Index is an identifier for the encryption and authentication algorithm and key. The SPI indicates to the remote firewall the algorithm and key being used to encrypt and authenticate a packet. It should be a unique number greater than 255. SSL. Secure Sockets Layer. A protocol developed by Netscape for transmitting private documents via the Internet. SSL uses a cryptographic system that uses two keys to encrypt data: a public key known to everyone and a private or secret key known only to the recipient of the message. STATEFUL. The Netopia Gateway monitors and maintains the state of any network transaction. In terms of network request-and-reply, state consists of the source IP address, destination IP address, communication ports, and data sequence. The Netopia Gateway processes the stream of a network conversation, rather than just individual packets. It verifies that packets are sent from and received by the proper IP addresses along the proper communication ports in the correct order and that no imposter packets interrupt the packet flow. Packet filtering monitors only the ports involved, while the Netopia Gateway analyzes the continuous conversation stream, preventing session hijacking and denial of service attacks. static route. Route entered manually in a routing table. subnet mask. A 32-bit address mask that identifies which bits of an IP address represent network address information and which bits represent node identifier information. synchronous communication. Method of data communication requiring the transmission of timing signals to keep peers synchronized in sending and receiving blocks of data. -----T----telnet. IP protocol that lets a user on one host establish and use a virtual terminal connection to a remote host. TR-064. TR-064 is a LAN-side DSL Gateway configuration specification; an extension of UPnP. It defines more services to locally manage a Gateway. TR-069. TR-069 is a WAN-side DSL Gateway Management specification; provides services similar to UPnP and TR-064. The communication between a Gateway and management agent in UPnP and TR-064 is strictly over the LAN, whereas the communication in TR-069 is over the WAN link for some features and over the LAN for others. TR-069 allows a remote Auto-Config Server to provision and manage a Gateway. TR-101. Standard for a network architecture where the aggregation network is Ethernet-based while the DSL access network is still ATM-over-DSL-based. This facilitates multiplay service delivery over a range of scaleable broadband access technologies. Ratified by the DSL Forum in late April 2006, TR-101 enables service providers to evolve their DSL access networks to better support faster access rates and to introduce new multiplay services across IP-based broadband networks, all through a single gateway. These standards are particularly important for widespread delivery of Internet Protocol Television (IPTV). TR-101 outlines the specific features necessary for IP-based network equipment to deliver multiple services with 340 the same levels of Quality of Service, authentication, and service segmentation previously provided by traditional DSL networks. twisted pair. Cable consisting of two copper strands twisted around each other. The twisting provides protection against electromagnetic interference. -----U----UTP. Unshielded twisted pair cable. -----V----VDSL. Very high rate Digital Subscriber Line. VDSL transmits high speed data over short reaches of twisted-pair copper telephone lines, with a range of speeds depending upon actual line length. Both data channels will be separated in frequency from bands used for POTS and ISDN, enabling service providers to overlay VDSL on existing services. At present the two high speed channels will also be separated in frequency. VLAN. Virtual Local Area Network. A network of computers that behave as if they are connected to the same wire even though they may be physically located on different segments of a LAN. VLANs are configured in software rather than hardware. VoIP. Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol, Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. -----W----WAN. Wide Area Network. Private network facilities, usually offered by public telephone companies but increasingly available from alternative access providers (sometimes called Competitive Access Providers, or CAPs), that link business network nodes. WFQ. Weighted Fair Queueing. A packet scheduling technique allowing guaranteed bandwidth services in order to let multiple sessions share the same link. It regulates the flow of data in networks by sorting packets to minimize latency. WFQ passes along narrowband signals first, and buffers broadband signals. WMM. WiFi MultiMedia. WiFi Multimedia allows you to prioritize various types of data travelling over the wireless network. Certain types of data that are sensitive to delays, such as voice or video, must be prioritized ahead of other, less delay-sensitive types, such as email. It currently implements wireless Quality of Service (QoS) by transmitting data depending on Diffserv priority settings. WWW. World Wide Web. -----X----XAuth. Extended Authentication. An extension to the Internet Key Exchange (IKE) protocol, for IPSec tunnelling. Requires SafeHarbour IPsec tunneling feature key. 341 Administrator’s Handbook 342 CHAPTER 8 Technical Specifications and Safety Information Description Dimensions: Smart Modems: 13.5 cm (w) x 13.5 cm (d) x 3.5 cm (h); 5.25” (w) x 5.25” (d) x 1.375” (h) Wireless Models: 19.5 cm (w) x 17.0 cm (d) x 4.0 cm (h); 7.6” (w) x 6.75” (d) x 1.5” (h) 3342/3342N/3352/3352N: 8.5 cm (w) x 4.5 cm (d) x 2 cm (h); 3.375” (w) x 1.75” (d) x .875” (h) 2200-Series Modems: 1.06"(2.69 cm) H, 4.36" (11.07 cm) W, 5.71"(14.50 cm) L 2200-Series Wireless Models: 1.2"(3.0cm) H, 8.7" (22.0 cm) W, 5.2"(13.2cm) L Communications interfaces: The Motorola Netopia® Gateways have an RJ-11 jack for DSL line connections or an RJ-45 jack for cable/DSL modem connections and 1 or 4–port 10/100Base-T Ethernet switch for your LAN connections. Some models have a USB port that can be used to connect to your PC; in some cases, the USB port also serves as the power source. Some models contain an 802.11b or 802.11g wireless LAN transmitter. Power requirements ■ 12 VDC input ■ USB-powered models only: For Use with Listed I.T.E. Only Environment Operating temperature: 0° to +40° C Storage temperature: 0° to +70° C Relative storage humidity: 20 to 80% noncondensing Software and protocols Software media: Software preloaded on internal flash memory; field upgrades done via download to internal flash memory via TFTP or web upload. (does not apply to 3342/3352) Routing: TCP/IP Internet Protocol Suite, RIP WAN support: PPPoA, PPPoE, DHCP, static IP address Security: PAP, CHAP, UI password security, IPsec, SSL certificate 343 Administrator’s Handbook Management/configuration methods: HTTP (Web server), Telnet, SNMP, TR-069 DSL Forum CPE WAN Management Protocol Diagnostics: Ping, event logging, routing table displays, statistics counters, web-based management, traceroute, nslookup, and diagnostic commands. Agency approvals North America Safety Approvals: ■ United States – UL 60950, Third Edition ■ Canada – CSA: CAN/CSA-C22.2 No. 60950-00 EMC: ■ United States – FCC Part 15 Class B ■ Canada – ICES-003 Telecom: ■ United States – 47 CFR Part 68 ■ Canada – CS-03 International Safety Approvals: ■ Low Voltage (European directive) 73/23 ■ EN60950 (Europe) EMI Compatibility: ■ 89/336/EEC (European directive) ■ EN55022:1994 ■ EN300 386 V1.2.1 (non-wireless products) ■ EN 301-489 (wireless products) CISPR22 Class B Regulatory notices European Community. This Motorola Netopia® product conforms to the European Community CE Mark standard for the design and manufacturing of information technology equipment. This standard covers a broad area of product design, including RF emissions and immunity from electrical disturbances. The Netopia Embedded Software Version 7.7.4 complies with the following EU directives: ■ Low Voltage, 73/23/EEC ■ EMC Compatibility, 89/336/EEC, conforming to EN 55 022 Manufacturer’s Declaration of Conformance ☛ Warnings: This is a Class B product. In a domestic environment this product may cause radio interference, in which 344 case the user may be required to take adequate measures. Adequate measures include increasing the physical distance between this product and other electrical devices. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. United States. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver. ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ■ Consult the dealer or an experienced radio TV technician for help. Service requirements. In the event of equipment malfunction, all repairs should be performed by our Company or an authorized agent. Under FCC rules, no customer is authorized to repair this equipment. This restriction applies regardless of whether the equipment is in or our of warranty. It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service can be obtained at Motorola, Inc., 6001 Shellmound Street, Emeryville, California, 94608. Telephone: 510-597-5400. ☛ Important This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components. Changes or modifications to this product not authorized by the manufacturer could void your authority to operate the equipment. Canada. This Class B digital apparatus meets all requirements of the Canadian Interference -Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Declaration for Canadian users NOTICE: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to the certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. 345 Administrator’s Handbook Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Important Safety Instructions Australian Safety Information The following safety information is provided in conformance with Australian safety requirements: Caution DO NOT USE BEFORE READING THE INSTRUCTIONS: Do not connect the Ethernet ports to a carrier or carriage service provider’s telecommunications network or facility unless: a) you have the written consent of the network or facility manager, or b) the connection is in accordance with a connection permit or connection rules. Connection of the Ethernet ports may cause a hazard or damage to the telecommunication network or facility, or persons, with consequential liability for substantial compensation. Caution ■ The direct plug-in power supply serves as the main power disconnect; locate the direct plug-in power supply near the product for easy access. ■ For use only with CSA Certified Class 2 power supply, rated 12VDC. Telecommunication installation cautions ■ Never install telephone wiring during a lightning storm. ■ Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. ■ Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. ■ Use caution when installing or modifying telephone lines. ■ Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. ■ Do not use the telephone to report a gas leak in the vicinity of the leak. 346 47 CFR Part 68 Information FCC Requirements 1. The Federal Communications Commission (FCC) has established Rules which permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin phones. 2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service. 3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC. 4. If the telephone company requests information on what equipment is connected to their lines, inform them of: a. The telephone number to which this unit is connected. b. The ringer equivalence number. [0.XB] c. The USOC jack required. [RJ11C] d. The FCC Registration Number. [XXXUSA-XXXXX-XX-E] Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. FCC Statements a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. b) List all applicable certification jack Universal Service Order Codes (“USOC”) for the equipment: RJ11. c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2002, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. e) If this equipment, the Motorola Netopia® 2200-, 3300- or 7000-series router, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. f) The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. g) If trouble is experienced with this equipment, the Motorola Netopia® 2200-, 3300- or 7000-series router, for repair or warranty information, please contact: Motorola Technical Support 510-597-5400 www.netopia.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 347 Administrator’s Handbook h) This equipment not intended to be repaired by the end user. In case of any problems, please refer to the troubleshooting section of the Product User Manual before calling Motorola Technical Support. i) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. j) If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Motorola Netopia® 2200-, 3300- or 7000-series router does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or qualified installer. RF Exposure Statement: NOTE: Installation of the wireless models must maintain at least 20 cm between the wireless router and any body part of the user to be in compliance with FCC RF exposure guidelines. Electrical Safety Advisory Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. Therefore it is advised that this equipment be connected to AC power through the use of a surge arrestor or similar protection device. Copyright Acknowledgments Because Motorola has included certain software source code in this product, Motorola includes the following text required by the respective copyright holders: Portions of this software are based in part on the work of the following: Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)” 4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact opensslcore@openssl.org. 5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)” THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). 348 Original SSLeay License /Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’s SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: “This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)” The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: “This product includes software written by Tim Hudson (tjh@cryptsoft.com)” THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] Portions of this software are based in part on the work of the following: Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT 349 Administrator’s Handbook LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Portions of this software are based in part on the work of the following: Copyright (C) 1990, RSA Data Security, Inc. All rights reserved. < > License to copy and use this software is granted provided that it is identified as the “RSA Data Security, Inc. MD5 Message Digest Algorithm” in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as “derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm” in all material mentioning or referencing the derived work. < > License to copy and use this software is granted provided that it is identified as the “RSA Data Security, Inc. MD4 Message Digest Algorithm” in all material mentioning or referencing this software or this function. License is also granted to make and use derivative works provided that such works are identified as “derived from the RSA Data Security, Inc. MD4 Message-Digest Algorithm” in all material mentioning or referencing the derived work. RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided “as is” without express or implied warranty of any kind. These notices must be retained in any copies of any part of this documentation and/or software. Portions of this software are based in part on the work of the following: Copyright (c) 1989 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by Carnegie Mellon University. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ``AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. Portions of this software are based in part on the work of the following: Copyright 2000, 2001 Shane Kerr. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE AUTHOR(S) ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 350 CHAPTER 9 Overview of Major Capabilities The Motorola Netopia® Gateway offers simplified setup and management features as well as advanced broadband router capabilities. The following are some of the main features of the Motorola Netopia® Gateway: • “Wide Area Network Termination” on page 351 The Gateway combines an ADSL modem with an Internet router. It translates protocols used on the Internet to protocols used by home personal computers and eliminates the need for special desktop software (i.e. PPPoE). • “Simplified Local Area Network Setup” on page 352 Built-in DHCP and DNS proxy features minimize or eliminate the need to program any network configuration into your home personal computer. • “Management” on page 353 A Web server built into the Motorola Netopia® Operating System makes setup and maintenance easy using standard browsers. Diagnostic tools facilitate troubleshooting. • “Security” on page 354 Network Address Translation (NAT), password protection, Stateful Inspection firewall and other built-in security features prevent unauthorized remote access to your network. Pinholes, default server, and other features permit access to computers on your home network that you can specify. Wide Area Network Termination PPPoE/PPPoA (Point-to-Point Protocol over Ethernet/ATM) The PPPoE specification, incorporating the PPP and Ethernet standards, allows your computer(s) to connect to your Service Provider’s network through your Ethernet WAN connection. The Motorola Netopia®-series Gateway supports PPPoE, eliminating the need to install PPPoE client software on any LAN computers. Service Providers may require the use of PPP authentication protocols such as Challenge Handshake Authentication Protocol (CHAP) or Password Authentication Protocol (PAP). CHAP and PAP use a username and password pair to authenticate users with a PPP server. A CHAP authentication process works as follows: 1. 2. The password is used to scramble a challenge string. The password is a shared secret, known by both peers. 351 Administrator’s Handbook 3. The unit sends the scrambled challenge back to the peer. PAP, a less robust method of authentication, sends a username and password to a PPP server to be authenticated. PAP’s username and password pair are not encrypted, and are therefore sent “unscrambled”. Instant-On PPP You can configure your Gateway for one of two types of Internet connections: • Always On • Instant On These selections provide either an uninterrupted Internet connection or an as-needed connection. While an Always On connection is convenient, it does leave your network permanently connected to the Internet, and therefore potentially vulnerable to attacks. Motorola Netopia®'s Instant On technology furnishes almost all the benefits of an Always-On connection while providing two additional security benefits: • Your network cannot be attacked when it is not connected. • Your network may change address with each connection making it more difficult to attack. When you configure Instant On access, you can also configure an idle time-out value. Your Gateway monitors traffic over the Internet link and when there has been no traffic for the configured number of seconds, it disconnects the link. When new traffic that is destined for the Internet arrives at the Gateway, the Gateway will instantly re-establish the link. Your service provider may be using a system that assigns the Internet address of your Gateway out of a pool of many possible Internet addresses. The address assigned varies with each connection attempt, which makes your network a moving target for any attacker. Simplified Local Area Network Setup DHCP (Dynamic Host Configuration Protocol) Server DHCP Server functionality enables the Gateway to assign to your LAN computer(s) a “private” IP address and other parameters that allow network communication. The default DHCP Server configuration of the Gateway supports up to 253 LAN IP addresses. This feature simplifies network administration because the Gateway maintains a list of IP address assignments. Additional computers can be added to your LAN without the hassle of configuring an IP address. 352 DNS Proxy Domain Name System (DNS) provides end users with the ability to look for devices or web sites by typing their names, rather than IP addresses. For web surfers, this technology allows you to enter the URL (Universal Resource Locator) as text to surf to a desired website. The Motorola Netopia® DNS Proxy feature allows the LAN-side IP address of the Gateway to be used for proxying DNS requests from hosts on the LAN to the DNS Servers configured in the gateway. This is accomplished by having the Gateway's LAN address handed out as the “DNS Server” to the DHCP clients on the LAN. ☛ NOTE: The Motorola Netopia® DNS Proxy only proxies UDP DNS queries, not TCP DNS queries. Management Embedded Web Server There is no specialized software to install on your PC to configure, manage, or maintain your Motorola Netopia® Gateway. Web pages embedded in the operating system provide access to the following Gateway operations: • Setup • System and security logs • Diagnostics functions Once you have removed your Motorola Netopia® Gateway from its packing container and powered the unit up, use any LAN attached PC or workstation running a common web browser application to configure and monitor the Gateway. Diagnostics In addition to the Gateway’s visual LED indicator lights, you can run an extensive set of diagnostic tools from your Web browser. Two of the facilities are: • Automated “Multi-Layer” Test The Run Diagnostics link initiates a sequence of tests. They examine the entire functionality of the Gateway, from the physical connections to the data traffic. • Network Test Tools Three test tools to determine network reachability are available: Ping - tests the “reachability” of a particular network destination by sending an ICMP echo request and waiting for a reply. NSLookup - converts a domain name to its IP address and vice versa. 353 Administrator’s Handbook TraceRoute - displays the path to a destination by showing the number of hops and the router addresses of these hops. The system log also provides diagnostic information. ☛ NOTE: Your Service Provider may request information that you acquire from these various diagnostic tools. Individual tests may be performed at the command line. (See “Command Line Interface” on page 223.). Security Remote Access Control You can determine whether or not an administrator or other authorized person has access to configuring your Gateway. This access can be turned on or off in the Web interface. Password Protection Access to your Motorola Netopia® device can be controlled through two access control accounts, Admin or User. • The Admin, or administrative user, performs all configuration, management or maintenance operations on the Gateway. • The User account provides monitor capability only. A user may NOT change the configuration, perform upgrades or invoke maintenance functions. Account usernames can now be changed for the Admin and User accounts. Network Address Translation (NAT) The Motorola Netopia® Gateway Network Address Translation (NAT) security feature lets you conceal the topology of a hard-wired Ethernet or wireless network connected to its LAN interface from routers on networks connected to its WAN interface. In other words, the end computer stations on your LAN are invisible from the Internet. Only a single WAN IP address is required to provide this security support for your entire LAN. LAN sites that communicate through an Internet Service Provider typically enable NAT, since they usually purchase only one IP address from the ISP. • When NAT is ON, the Motorola Netopia® Gateway “proxies” for the end computer stations on your network by pretending to be the originating host for network communications from non-originating networks. The WAN interface address is the only IP address exposed. The Motorola Netopia® Gateway tracks which local hosts are communicating with which remote hosts. It routes packets received from remote networks to the correct computer on the LAN (Ethernet) interface. 354 • When NAT is OFF, a Motorola Netopia® Gateway acts as a traditional TCP/IP router, all LAN computers/ devices are exposed to the Internet. A diagram of a typical NAT-enabled LAN follows: Motorola Netopia® Gateway Internet LAN Ethernet Interface WAN Ethernet Interface NAT NAT-protected LAN stations Embedded Admin Services: HTTP-Web Server and Telnet Server Port ☛ NOTE: 1. The default setting for NAT is ON. 2. Motorola Netopia® uses Port Address Translation (PAT) to implement the NAT facility. 3. NAT Pinhole traffic (discussed below) is always initiated from the WAN side. Motorola Netopia® Advanced Features for NAT Using the NAT facility provides effective LAN security. However, there are user applications that require methods to selectively by-pass this security function for certain types of Internet traffic. Motorola Netopia® Gateways provide special pinhole configuration rules that enable users to establish NAT-protected LAN layouts that still provide flexible by-pass capabilities. Some of these rules require coordination with the unit’s embedded administration services: the internal Web (HTTP) Port (TCP 80) and the internal Telnet Server Port (TCP 23). Internal Servers The internal servers are the embedded Web and Telnet servers of the Gateway. You would change the internal server ports for Web and Telnet of the Gateway if you wanted to have these services on the LAN using pinholes or the Default server. 355 Administrator’s Handbook Pinholes This feature allows you to: • Transparently route selected types of network traffic using the port forwarding facility. FTP requests or HTTP (Web) connections are directed to a specific host on your LAN. • Setup multiple pinhole paths. Up to 32 paths are supported • Identify the type(s) of traffic you want to redirect by port number. Common TCP/IP protocols and ports are: FTP (TCP 21) SMTP (TCP 25) SNMP (TCP 161, UDP 161) telnet (TCP 23) HTTP (TCP 80) See page 82 for How To instructions. Default Server This feature allows you to: • Direct your Gateway to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN. • Enable it for certain situations: Where you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. When you want all unsolicited traffic to go to a specific LAN host. Combination NAT Bypass Configuration Specific pinholes and Default Server settings, each directed to different LAN devices, can be used together. ☛ WARNING: Creating a pinhole or enabling a Default Server allows inbound access to the specified LAN station. Contact your Network Administrator for LAN security questions. IP-Passthrough Motorola Netopia® OS now offers an IP passthrough feature. The IP passthrough feature allows a single PC on the LAN to have the Gateway’s public address assigned to it. It also provides PAT (NAPT) via the same public IP address for all other hosts on the private LAN subnet. 356 VPN IPSec Pass Through This Motorola Netopia® service supports your independent VPN client software in a transparent manner. Motorola Netopia® has implemented an Application Layer Gateway (ALG) to support multiple PCs running IP Security protocols. This feature has three elements: 1. 2. 3. On power up or reset, the address mapping function (NAT) of the Gateway’s WAN configuration is turned on by default. When you use your third-party VPN application, the Gateway recognizes the traffic from your client and your unit. It allows the packets to pass through the NAT “protection layer” via the encrypted IPSec tunnel. The encrypted IPSec tunnel is established “through” the Gateway. A typical VPN IPSec Tunnel pass through is diagrammed below: Motorola Netopia® Gateway ☛ NOTE: Typically, no special configuration is necessary to use the IPSec pass through feature. In the diagram, VPN PC clients are shown behind the Motorola Netopia® Gateway and the secure server is at Corporate Headquarters across the WAN. You cannot have your secure server behind the Motorola Netopia® Gateway. When multiple PCs are starting IPSec sessions, they must be started one at a time to allow the associations to be created and mapped. VPN IPSec Tunnel Termination This Motorola Netopia® service supports termination of VPN IPsec tunnels at the Gateway. This permits tunnelling from the Gateway without the use of third-party VPN client software on your client PCs. 357 Administrator’s Handbook Stateful Inspection Firewall Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled. You can configure UDP and TCP “no-activity” periods that will also apply to NAT time-outs if stateful inspection is enabled on the interface. Technical details are discussed in “Expert Mode” on page 39. SSL Certificate Support On selected models, you can also install a Secure Sockets Layer (SSL V3.0) certificate from a trusted Certification Authority (CA) for authentication purposes. If this feature is available on your Gateway, an additional link will appear in the Install page. Netopia Embedded Software Version 7.7.4 uses SSL certificates for TR-069 support. See “Install Certificate” on page 190. VLANs Motorola Netopia®'s VGx technology allows a single Motorola Netopia® VGx-enabled broadband gateway to act as separate virtual gateways, treating each individual service as a single service "channel." The VGx-enabled gateway applies specific policies, routing, and prioritization parameters to each service channel, ensuring delivery of that service to the appropriate peripheral device with the requisite level of QoS and correct feature sets — making it ideal for delivery of triple play voice, video, and data services. VGx was developed to ensure that subscribers receive the quality of voice, video, and data services they expect — to prevent a large data download from causing jittery video or poor voice quality. VGx achieves this goal by providing superior service segmentation and QoS features obtained by mapping multiple local virtual local area networks (VLANs) to one or more specific permanent virtual circuits (PVCs) for DSL, or wide area network VLANs for a fiber network. Traffic prioritization is determined through the Institute of Electrical Engineering (IEEE) standard 802.1p, which specifies QoS algorithms to prioritize traffic based on protocol and source. This insures that each service receives the QoS treatment it requires; for example, • video is free from latency, • VoIP service is prioritized to insure aural quality, and • data is securely and efficiently routed. 358 Index Symbols !! command 227 Access the GUI 39 Address resolution table 234 Administrative restrictions 264 Administrator password 39, 140, 226 Arguments, CLI 241 ARP Command 228, 239 ATA configuration 243 Authentication 281 Authentication trap 297 auto-channel mode 303 AutoChannel Setting 57, 303 Backup 133 Bridging 246 Broadcast address 259, 261 CLI 223 !! command 227 Arguments 241 Command shortcuts 227 Command truncation 240 Configuration mode 240 Keywords 241 Navigating 240 Prompt 227, 240 Restart command 227 SHELL mode 227 View command 242 Command ARP 228, 239 Ping 230 Telnet 238 Command line interface (see CLI) 359 Administrator’s Handbook Community 297 Compression, protocol 280 Concurrent Bridging/Routing 105, 247 CONFIG Command List 225 Configuration mode 240 D. port 167 Default IP address 39 denial of service 340 designing a new filter set 169 DHCP 248 DHCP filtering 252 DHCP lease table 231 DHCP option filtering 252 DHCP/PPPoE/PPPoA Autosensing 68 Diagnostic log 231, 235 Level 298 Diagnostics 353 DNS 255 DNS Proxy 353 Documentation conventions 15 Domain Name System (DNS) 255 DSL Forum settings 321 Echo request 280 echo-period 280 Embedded Web Server 353 Ethernet address 246 Ethernet statistics 231 Feature Keys Obtaining 187 filter parts 165 parts of 165 filter priority 164 filter set adding 171 display 167 360 filter sets adding 171 defined 163 deleting 175 disadvantages 163 using 171 filtering example #1 167 filters actions a filter can take 165 adding to a filter set 172 defined 163 deleting 175 input 172 modifying 175 output 172 using 170, 171 viewing 175 firewall 235 FTP 278 Hardware address 246 hijacking 340 Hop count 277 HTTP traffic 286 ICMP Echo 230 IGMP 100 IGMP Snooping 101, 257 Install 182 Install Certificate 190 IP address 259, 261 Default 39 IP interfaces 234 IP routes 235 IP Subnets 50 IPMap table 235 IPSec Tunnel 234 Keywords, CLI 241 361 Administrator’s Handbook LAN Host Discovery Table 235 latency 177 LCP echo request 280 Link Install Software 182 Quickstart 47, 49, 67 Local Area Network 352 Location, SNMP 297 Log 235 Logging in 226 lost echoes 280 Magic number 280 Memory 235 Metric 277 multi-cast forwarding 260, 283 Multiple SSIDs 59 multiple subnets 50 Multiple Wireless SSIDs Wireless 59, 303 Nameserver 255 NAT 264, 278, 354 Traffic rules 90 NAT Default Server 356 Netmask 262 Network Address Translation 354 Network Test Tools 353 NSLookup 353 set upnp option 321 Operating Mode Wireless 56, 303 PAP 351 Password 140 Administrator 39, 140, 226 User 39, 140, 226 362 persistent-log 299 Ping 353 Ping command 230 Pinholes 278, 356 Planning 82 policy-based routing 177 Port authentication 281 port number comparisons 166 port numbers 165 Port renumbering 286 PPP 240 PPPoE 351 PPPoE with IPoE 71, 73 Primary nameserver 255 Prompt, CLI 227, 240 Protocol compression 280 qos max-burst-size 245 qos peak-cell-rate 245 qos service-class 245 qos sustained-cell-rate 245 quality of service 165, 177 Restart 232 Restart command 227 Restart timer 280 Restrictions 264 RIP 261, 262 Routing Information Protocol (RIP) 261, 262 rtsp-passthrough 276 Secondary nameserver 255 Secure Sockets Layer 190 Security filters 163 Security log 180 Session Initiation Protocol 120, 316 Set bncp command 245, 246 Set bridge commands 247 363 Administrator’s Handbook Set DMT commands 254 Set dns commands 255 Set ip static-routes commands 276 Set ppp module port authentication command 281 Set preference more command 285 Set preference verbose command 285 set security state-insp 292 Set servers command 286 Set servers telnet-tcp command 286 Set snmp sysgroup location command 297 Set snmp traps authentification-traps ip-address command 297 Set system diagnostic-level command 298 Set system heartbeat command 300 Set system name command 298 Set system NTP command 300 Set system password command 299 set system syslog 301 Set wireless option command 303 Set wireless user-auth option command 309 SHELL Command Shortcuts 227 Commands 227 Prompt 227 SHELL level 240 SHELL mode 227 show config 232 Show ppp 240 Simple Network Management Protocol (SNMP) 297 SIP 120, 316 sip-passthrough 276 SMTP 278 SNMP 98, 278, 297 SNMP Notify Type settings 297 src. port 167 SSL certificates 190 Stateful Inspection 154 stateful inspection 235 Static route 276 Step mode 242 Subnet mask 262 Subnets 50 subnets multiple 50 Syslog 125 364 System contact, SNMP 297 System diagnostics 298 system idle-timeout 299 Telnet 226, 278 Telnet command 238 Telnet traffic 286 TFTP 278 TFTP server 229 Toolbar 43 TOS bit 165, 177 TraceRoute 218, 354 Trap 297 Trivial File Transfer Protocol 229 Truncation 240 UPnP 102 User name 226 User password 39, 140, 226 set atm 245 View command 242 view config 238 VLAN ID 111 VLAN Settings 311 VLANs 107 Voice-over-IP 120, 316 VoIP 120, 316 VPN IPSec Pass Through 357 IPSec Tunnel Termination 357 Weighted Fair Queue 273 weighted fair queuing 271 Wide Area Network 351 WiFi Multimedia 62 Wireless 53 365 Administrator’s Handbook Zero Touch 301 366 Motorola Netopia® 2200-, 3300- or 7000-series Motorola, Inc. 6001 Shellmound Street Emeryville, CA 94608 August 2, 2007 367 Administrator’s Handbook 368
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