ARRIS CPR Connected Home Gateway User Manual

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Document ID	1662185
Application ID	48jcPHuBCsgGocU5F3mXFQ==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	76.6kB (957535 bits)
Date Submitted	2012-03-23 00:00:00
Date Available	2012-03-23 00:00:00
Creation Date	2012-03-08 17:44:40
Producing Software	Adobe Acrobat Pro 9.1.2
Document Lastmod	2012-03-22 16:37:53
Document Title	Users Manual
Document Creator	Adobe Acrobat Pro 9.1.2

ADDITIONAL INFORMATION
Service and Support
If you experience problems during the installation process that cannot be
resolved through the Setup Wizard or if you need assistance with the kit,
please contact our technical support.
Website:
support.my4home.net
Phone:
1.888.944.4357
4home
CONNECTED HOME GATEWAY
Write down your username, password, and Connected Home Gateway MAC
address for your records. The Connected Home Gateway MAC address is
located on the bottom of the device as shown in the illustration below.
Username
Password
MAC address
Motorola Mobility, Inc.,
www.motorola.com
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
All other product or service names are the property of their respective owners. All materials contained in this document
including artwork, images, and text are protected by United States copyright law. The materials may not be published,
redistributed, or altered without explicit permission from their respective owners.
©2012 Motorola Mobility, Inc. All rights reserved.
587527-001-a 02/12
WELCOME TO MOTOROLA
CONNECTED HOME GATEWAY
QUICK INSTALL GUIDE
Step 1
Step 3
In the Box
Enjoy Your Services
Your starter kit contains several devices that are designed to work
together. As you unpack the kit, please make sure that all components
are present.
Congratulations! You have successfully set up your starter kit.
Here are just some of the exciting features of the Motorola Connected
Home Gateway Services:
HOME MONITORING
Set up additional cameras to check on your home and family
members while you are away.
Home Services
Remote Controller
Fixed IP Camera
Gateway
HOME CONTROL
Take advantage of camera sensors, scenes, and schedules to control
your home locally and remotely.
VIDEO RECORDINGS
Smart Appliance
Lamp Module
Door/Window Sensor
Control your personal recordings and share them with your family and
friends.
Module
MESSAGING
Step 2
Launch the Setup Wizard
The Setup Wizard is an application designed to guide you through the
process of setting up your Managed Home Services gateway and
included home control and monitoring devices.
1. Click on the URL in your Welcome email
2. Setup Wizard will open in a browser window
3. Follow the instructions in the Setup Wizard
Be notified upon events via email on your computer or SMS text messages on your mobile phone.
M
You may not:
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part,
to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate
the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,
decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the
Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be
displayed, any copyright notices or startup message contained in the Software programs or
documentation. (5) Export the Software or the Product components in violation of any United States
export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation
or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility.
MOTOROLA MOBILITY AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL
NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks
and all other intellectual property rights subsisting in the foregoing, and all adaptations to and
modifications of the foregoing shall at all times remain with Motorola Mobility and its third party
licensors. Motorola Mobility retains all rights not expressly licensed under this License. The Software,
including any images, graphics, photographs, animation, video, audio, music and text incorporated
therein is owned by Motorola Mobility or its third party licensors and is protected by United States
copyright laws and international treaty provisions. Except as otherwise expressly provided in this
License, the copying, reproduction, distribution or preparation of derivative works of the Software, any
portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions.
Nothing in this License constitutes a waiver of Motorola Mobility’s rights under United States copyright
law.
SOFTWARE LICENSE, SAFETY, AND REGULATORY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
When using your equipment, always follow basic safety precautions to reduce the risk of fire,
electric shock, and injury to persons, including the following:

Read all of the instructions listed here and/or in the user manual before you operate this
device. Give particular attention to all safety precautions. Retain the instructions for future
reference.

Comply with all warning and caution statements in the instructions. Observe all warning and
caution symbols that are affixed to this device.

This device was qualified under test conditions that included the use of the supplied cables
between system components. To ensure regulatory and safety compliance, use only the
provided power and interface cables and install them properly.

Different types of cord sets may be used for connections to the main supply circuit. Use
only a main line cord that complies with all applicable device safety requirements of the
country of use.

Installation of this device must be in accordance with national wiring codes and conform to
local regulations.

This License and your rights regarding any matter it addresses are governed by the laws of the
Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL
TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Route power supply cords so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords where they are attached to
plugs and convenience receptacles, and examine the point where they exit from the device.

Motorola Mobility is not responsible for any third party software that is provided as a bundled
application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the
Product.
Do not cover the device or block the airflow to the device with any other objects. Keep the
device away from excessive heat and humidity and keep the device free from vibration and
dust.

Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not
spray cleaners directly on the device or use forced air to remove dust.

Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or
laundry tub, in a wet basement, or near a swimming pool.

Do not open the device. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service
personnel.

This device should not be used in an environment that exceeds 40º C.

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT
PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

SAVE THESE INSTRUCTIONS

For added protection, unplug the device from the wall outlet and disconnect the cables to
avoid damage to this device due to lightning and power surges.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or
disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights
in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is
Motorola Mobility, 101 Tournament Drive, Horsham, PA 19044.
© 2012 Motorola Mobility, Inc. All rights reserved. No part of this publication may be reproduced in any form or
by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written
permission from Motorola Mobility, Inc.
Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without
obligation on the part of Motorola Mobility to provide notification of such revision or change. Motorola Mobility provides
this publication without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Motorola Mobility may make improvements or changes in the
product(s) described in this publication at any time.
MOTOROLA MOBILITY and the Stylized M Logo are trademarks or registered trademarks of Motorola Mobility
Trademark Holdings, LLC. This product incorporates copyright protection technology that is protected by U.S. patents and
other intellectual property rights. Reverse engineering or disassembly is prohibited. Dolby®, Dolby Digital, Dolby
Surround®, Pro Logic® and the double-D symbol are registered trademarks of Dolby Laboratories; Dolby Digital is
manufactured. All other product or service names are the property of their respective owners.
365-095-19811
01/12
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
FCC COMPLIANCE STATEMENTS
Industry Canada (IC)
For a Class B Digital Devices
The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada.
This Class B digital device complies with Canadian ICES-003.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:




Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
SPECIAL SYMBOLS THAT MIGHT APPEAR ON THE EQUIPMENT
The exclamation point, within an equilateral triangle, is intended to alert
the user to the presence of important installation, servicing, and
operating instructions in the documents accompanying the equipment.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This symbol indicates that dangerous voltage levels are present within
the equipment. These voltages are not insulated and may be of
sufficient strength to cause serious bodily injury when touched. The
symbol may also appear on schematics.
Caution: Changes or modifications not expressly approved by Motorola Mobility for compliance could
void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on a Motorola Mobility product, do not dispose of the product with
residential or commercial waste.
Recycling your Motorola Mobility Equipment
FCC COMPLIANCE PART 15 SUB-PART C
Please do not dispose of this product with your residential or commercial waste. Some
countries or regions, such as the European Union, have set up systems to collect and recycle
electrical and electronic waste items. Contact your local authorities for information about
practices established for your region. If collection systems are not available, call Motorola
Mobility Customer Service for assistance. Please visit www.Motorola
Mobility.com/recycle for instructions on recycling.
Wireless LAN Information
This Wireless LAN product uses Direct Sequence Spread Spectrum (DSSS) radio technology. It is designed to
be inter-operable with any other wireless DSSS type product that complies with:

The IEEE 802.11 Standard on Wireless LANs (Revision N), as defined and approved by the
Institute of Electrical Electronics Engineers.

The Wireless Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility
Alliance (WECA).
Wireless LAN and your Health
This device, like other radio devices, emits radio frequency electromagnetic energy, but operates within
the guidelines found in radio frequency safety standards and recommendations.
Restrictions on Use of Wireless Devices
In some situations or environments, the use of wireless devices may be restricted by the proprietor of
the building or responsible representatives of the organization. For example, using wireless equipment
in any environment where the risk of interference to other devices or services is perceived or identified
as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization
or environment (such as airports), you are encouraged to ask for authorization to use the device prior to
turning on the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized
modification of the devices included with this product, or the substitution or attachment of connecting
cables and equipment other than specified by the manufacturer. Correction of interference caused by
such unauthorized modification, substitution, or attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of
government regulations that may arise from failing to comply with these guidelines.
FCC Certification
This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR
Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled
with FCC ID and the FCC logo.
CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance
requirements, the separation distance between the antenna and any person’s body (including hands,
wrists, feet and ankles) must be at least 20 cm (8 inches).
SOFTWARE LICENSE INFORMATION
Motorola Mobility, Inc.
101 Tournament drive, Horsham, PA 19044
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY
SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA
MOBILITY’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS
LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE
YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A
LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA MOBILITY. THE TERMS OF THIS LICENSE APPLY
TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN
THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS,
DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE
OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software
provided by third parties may be subject to separate end-user license agreements from the manufacturers of such
Software. The Software is never sold. Motorola Mobility licenses the Software to the original customer and to any
subsequent licensee for personal use only on the terms of this License. Motorola Mobility and its third party licensors
retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another
person, but only if the person agrees to accept all of the terms of this License. If you transfer the
Software, you must at the same time transfer the Product and all copies of the Software (if applicable)
to the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in
whatever form.

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