Contents
- 1. User Manual.pdf
- 2. User Manual Part 1
- 3. User Manual Part 2
User Manual.pdf
Administrator’s Handbook ARRIS Embedded Software Version 9.1.0 ® ARRIS NVG599 VDSL2 Gateway ® Administrator’s Handbook Copyright ©ARRIS Enterprises, Inc. 2013 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change. ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used by ARRIS under license. All other product or service names are the property of their respective owners. ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, THE SYSTEM, DOCUMENTATION AND SERVICES ARE PROVIDED "AS IS", AS AVAILABLE, WITHOUT WARRANTY OF ANY KIND. ARRIS GROUP, INC. (“ARRIS”) DOES NOT WARRANT THAT THE SYSTEM WILL MEET CUSTOMER'S REQUIREMENTS, OR THAT THEIR OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY ERRORS CAN OR WILL BE FIXED. ARRIS HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE SYSTEM AND SERVICES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, INTEGRATION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING OR PERFORMANCE OR USAGE OF TRADE. EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, ARRIS SHALL NOT BE LIABLE CONCERNING THE SYSTEM OR SUBJECT MATTER OF THIS DOCUMENTATION, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL, (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DIRECT DAMAGES, IN THE AGGREGATE, IN EXCESS OF THE FEES PAID TO IT HEREUNDER FOR THE SYSTEM OR SERVICE GIVING RISE TO SUCH DAMAGES DURING THE 12MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF ACTION AROSE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN. All ARRIS products are furnished under a license agreement included with the product. If you are unable to locate a copy of the license agreement, please contact ARRIS. Part Number 591861-001-00 V9.1.0 TABLE 1. Document Change Log Draft version Firmware version tbd Changes this draft First release Table of Contents Table of Contents CHAPTER 1 - Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About ARRIS Documentation Related Documentation ................................7 ....................................7 Documentation Conventions .................................8 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Internal Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Command Line Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Organization .............................................9 A Word About Example Screens ..............................9 CHAPTER 2 - Device Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 POWER SUPPLY INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 TELECOMMUNICATION INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 COAX INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 PRODUCT VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Battery Installation (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Battery Door Instructions Set up the ARRIS Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Microsoft Windows: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Macintosh MacOS 8 or higher or Mac OS X: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Accessing the Web Management Interface . . . . . . . . . . . . . . . . . . . . 21 Broadband Network Redirect Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 IP Diagnostics Page Redirect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Offline Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Device Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Device Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Restart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Broadband Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Broadband Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 IGMP Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Administrator’s Handbook Home Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 HPNA Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 WiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Wireless Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Subnets & DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 IP Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 HPNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Line Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Call Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Packet Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Working with Packet Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 NAT/Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Custom Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 IP Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Firewall Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Syslog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 NAT Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 CHAPTER 3 - Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 LED Function Summary Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Factory Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Log Event Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 CHAPTER 4 - Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . 101 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Using the CLI Help Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 About SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 SHELL Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 SHELL Command Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Common Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 WPS Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Table of Contents WAN Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 About CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 CONFIG Mode Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Navigating the CONFIG Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Entering Commands in CONFIG Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Guidelines: CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Displaying Current Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Step Mode: A CLI Configuration Technique . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Validating Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Connection Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Filter Set Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Global Filter Set (“IPv6 Firewall”) Commands. . . . . . . . . . . . . . . . . . . . . . . . . . 128 Queue Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 IP Gateway Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 IPv6 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 IP DNS Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 IP IGMP Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 NTP Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Application Layer Gateway (ALG) Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Dynamic DNS Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Link Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Management Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Remote Access Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Physical Interfaces Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 PPPoE Relay Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 NAT Pinhole Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Security Stateful Packet Inspection (SPI) Commands . . . . . . . . . . . . . . . . . . . . 158 VoIP Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Targeted Ad Insertion Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Debug Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Disclaimer and Warning Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 TR-069 CLI CShell Commands (debug mode) . . . . . . . . . . . . . . . . . . . . . . . . . . 178 CHAPTER 5 - Technical Specifications and Safety Information. . . . . . 179 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Software and protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Manufacturer’s Declaration of Conformance Important Safety Instructions . . . . . . . . . . . . . . . . . . 181 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 RF Exposure Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Administrator’s Handbook Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185 Caring for the Environment by Recycling . . . . . . . . . . . . . . . . . . . . . .186 Beskyttelse af miljøet med genbrug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Umweltschutz durch Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Cuidar el medio ambiente mediante el reciclaje . . . . . . . . . . . . . . . . . . . . . . . 186 Recyclage pour le respect de l'environnement. . . . . . . . . . . . . . . . . . . . . . . . . 186 Milieubewust recycleren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Dba³oÊç o Êrodowisko - recykling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Cuidando do meio ambiente através da reciclagem . . . . . . . . . . . . . . . . . . . . 187 Var rädd om miljön genom återvinning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Copyright Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 Open Source Software Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Appendix A - ARRIS Gateway Captive Portal Implementation . . . . . . 213 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 Captive Portal RPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 X_00D09E_GetCaptivePortalParams RPC:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 X_00D09E_SetCaptivePortalParams RPC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Appendix B - Quality of Service (QoS) Examples . . . . . . . . . . . . . . . . . 217 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 Upstream QoS: Priority and Shaping . . . . . . . . . . . . . . . . . . . . . . . . .220 Downstream QoS: Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . .221 Downstream QoS: Egress queues . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 CHAPTER 1 Introduction About ARRIS Documentation This guide describes the wide variety of features and functionality of the ARRIS NVG599 Gateway, when used in Router mode. The NVG599 device can also be delivered in Bridge mode. In Bridge mode, the NVG599 acts as a pass-through device and allows the workstations on your LAN to have public addresses directly on the Internet. Documentation for the NVG599 in Bridge mode is available for download. NOTE:: For the purposes of this manual the “ARRIS NVG599 Gateway” will be referred to as the “NVG599.” Related Documentation ARRIS provides a suite of technical documents for its family of intelligent enterprise and consumer gateways. This documentation consists of: Administrator’s Handbook (this document) Dedicated user manuals Specific white papers covering related technology The documents are available in electronic form as Portable Document Format (PDF) files. They can be viewed (and printed) from Adobe Acrobat Reader, Exchange, or any other application that supports PDF files. Administrator’s Handbook Documentation Conventions This manual uses the following conventions to present information. General The following typographic conventions are used in this guide. Convention Description bold sans serif Menu commands and button names underlined sans serif terminal bold terminal Italic Web GUI page links Computer display text User-entered text The complete titles of manuals Internal Web Interface The following graphic conventions are used when describing elements of the Web interface in this guide. Convention (Graphics) blue border Description An excerpt from a Web page or the visual truncation of a Web page An area of emphasis on a Web page solid rounded rectangle with an arrow Command Line Interface Syntax conventions for the command line interface are as follows. Convention [] {} bold italic Description Optional command arguments are shown with straight brackets Alternative values for an argument are presented in curly ({ }) brackets, with values separated by vertical bars (|). User-entered text Variables for which you supply your own values Organization This guide consists of five chapters, two appendixes, and an index. It is organized as follows: Chapter 1, “Introduction” — Describes the ARRIS® document suite and the purpose of, audience for, and structure of this guide. It includes a table of style conventions. Chapter 2, “Device Configuration” — Describes how to get up and running with your NVG599. Chapter 3, “Basic Troubleshooting” — Gives some simple suggestions for troubleshooting problems with the initial configuration of your NVG599. Chapter 4, “Command Line Interface” — Describes all the current text-based commands for both the SHELL and CONFIG modes. A summary table and individual command examples for each mode are provided. Chapter 5, “Technical Specifications and Safety Information” — Presents system and device specifications and important compliance and safety statements. Appendix A, "ARRIS Gateway Captive Portal Implementation" — Describes the ARRIS Gateway Captive Portal Implementation. Appendix B, "Quality of Service (QoS) Examples" — Describes the ARRIS Gateway Quality of Service (QoS) Implementation. A Word About Example Screens This manual contains many example screen illustrations. Since ARRIS gateways offer a wide variety of features and functionality, the example screens shown may not exactly match the screens for your particular device or setup. The example screens are for illustrative and explanatory purposes, and should not be construed to represent your own unique environment. Administrator’s Handbook 10 CHAPTER 2 Device Configuration Most users will find that the basic Quick Start configuration is sufficient to meet their needs. The Quick Start section may be all that you need to configure and use your ARRIS NVG599 Gateway. For more advanced users, a rich feature set is available. The following instructions cover installation in Router mode. This chapter covers: “Important Safety Instructions” on page 12 “Status Indicator Lights” on page 13 “Battery Installation (optional)” on page 16 “Battery Door Instructions” on page 17 “Set up the ARRIS Gateway” on page 18 “Accessing the Web Management Interface” on page 21 “Device Status Page” on page 24 “Tab Bar” on page 27 “Broadband Tab” on page 34 “Home Network Tab” on page 39 “WiFi” on page 43 “Voice” on page 53 “Firewall” on page 59 “Diagnostics” on page 78 11 Administrator’s Handbook Important Safety Instructions POWER SUPPLY INSTALLATION Connect the power supply cord to the power jack on the NVG599. Plug the power supply into an appropriate electrical outlet. There is no power (on / off) switch to power off the device. WARNING: The power supply must be connected to a mains outlet with a protective earth connection. Do not defeat the protective earth connection. CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily accessible. TELECOMMUNICATION INSTALLATION When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following: Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION: The external phone should be UL listed, and the connections should be made in accordance with Article 800 of the NEC. CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. COAX INSTALLATION Ensure that the outside coaxial cable system is grounded, so as to provide some protection against voltage surges and built-up static charges. Article 820-20 of the NEC (Section 54, Part I of the Canadian Electrical Code) provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground be connected to the grounding system of the building, as close to the point of cable entry as practical. PRODUCT VENTILATION The NVG599 is intended for use in a consumer's home. Ambient temperatures should not exceed 104°F (40°C). The NVG599 should not be used in locations exposed to outside heat radiation or where it is subject to trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided. WARNING: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above manufacturer’s maximum temperature limit, or incinerate. Replace battery with ARRIS P/N 586185-002-00 only. Use of another battery may present a risk of fire or explosion. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire. SAVE THESE INSTRUCTIONS 12 Status Indicator Lights Colored LEDs on your NVG599 indicate the activity status of various ports. ARRIS NVG599 Status Indicator Lights Side View Power Battery Ethernet WiFi HomePNA Broadband 1 Broadband 2 Service Phone 1 Phone 2 USB WPS LED Activity Power Solid Green = The device is powered. Flashing Green = A power-on self-test (POST) is in progress Flashing Red = A POST failure (not bootable) or device malfunction occurred. Flashing Amber = Firmware upgrade in progress (see below) Off = The unit has no AC power. If the battery is in use, the Battery LED will indicate battery status, and all other LEDs will be off. Power during Firmware Upgrade During the software installation, you will lose Internet and phone service. The LEDs will function as follows: 1. As firmware is being loaded into flash, the LEDs operate normally. 2. During the firmware upgrade, which takes a few minutes, the Power LED will flashes amber (flash writing to memory), and all other LEDs are off. 3. The NVG599 restarts automatically. As the device reboots, the LEDs display power-on behavior. All during Boot process • Power LED = Flashing Green • All other LEDs = Off If the device does not boot and fails its self-test or fails to perform initial load of the bootloader: • Power LED = Flashing Red • ALL other LEDs = Off If the device boots and then detects a failure: Power LED = Flashing Green starting POST, and then all LEDs will flash red, including Power LED. Battery Solid Green = Battery in place but not being used. Flashing Green = Battery charging. Solid Red = Battery backup mechanism has a fault. Flashing Red = Battery needs to be replaced. Solid Amber = Battery in use. Flashing Amber = Low battery. Off = No battery, or battery has no charge. 13 Administrator’s Handbook LED Activity Ethernet Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. WiFi HomePNA Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. Broadband 1**, 2 Solid Green = Good broadband connection (good DSL sync or Gigabit Ethernet). Flashing Green = Attempting broadband connection (DSL attempting sync). Flashing Green and Red = If, after three consecutive minutes, the broadband connection fails to be established, the LED switches to Flashing Green alternating with a five second steady Red while attempting or waiting to establish a broadband connection. This pattern continues until the broadband connection is successfully established. Flashing Red = No DSL signal on the line. This display is not used during times of temporary ‘no tone’ during the training sequence. Off = The device is not powered. ** Broadband 1 LED is also the Gigabit Ethernet WAN LED when that is in play (and DSL is not). Service Solid Green = IP connected. The device has a WAN IP address from DHCP or 802.1x authentication and the broadband connection is up. Flashing Green = Attempting connection, attempting IEEE 802.1X authentication, or attempting to obtain DHCP information. Red = Device attempted to become IP connected and failed (no DHCP response, 802.1x authentication failed, no IP address from IPCP, etc.). The Red state times out after two minutes, and the Service indicator light returns to the Off state. Off = The device is not powered or the broadband connection is not present. Phone 1, 2 USB 14 Solid Green = Wi-Fi is powered. Flickering Green = Activity seen from devices connected via Wi-Fi. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no powered devices are connected to the associated ports. Solid Green = The associated VoIP line has been registered with a SIP proxy server. Flashing Green = Indicates a telephone is off-hook on the associated VoIP line. Off = VoIP not in use, line not registered, or gateway power off. Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, no cable or no powered devices connected to the associated ports. LED Activity WPS (appears after using WPS button) Solid Green = Wi-Fi Protected Setup has been completed successfully. LED should stay on for 5 minutes or until push button is pressed again. Flashing Green = Continues for 2 minutes, indicating when WPS is broadcasting. Flashing Red = Continues for 2 minutes, indicating a Session overlap was detected (possible security risk). Solid Red = Error unrelated to security, such as failure to find a partner, or WPS is disabled. LED should stay solid red for 5 minutes or until push button is pressed again. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. Rear View Reset Power Jack LED F-Connector (HPNA) RJ14 (FXS) DSL (WAN) Gigabit Ethernet (WAN) Ethernet (LAN) USB Activity Ethernet 1, 2, 3, 4 Flashing Amber = A Gigabit Ethernet device is connected to each port. Solid Green = A 10/100 Ethernet device is connected. Flickering Green = Ethernet traffic activity. Off = The device is not powered, or no powered devices are connected to the associated ports. NOTE: The NVG599 supports two VoIP lines over one RJ14 (FXS) VoIP port. In order to connect two phone lines, the supplied inner/outer pair splitter adapters must be attached to the RJ14 (FXS) VoIP port in order to terminate both lines. This is a special-purpose splitter. You must use only the inner/outer pair splitter adapters supplied by AT&T. 15 Administrator’s Handbook Battery Installation (optional) The optional backup battery is located in a compartment on the bottom of the unit. Installing the battery door requires some care. CAUTION: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, heat above manufacturer’s maximum temperature limit, or incinerate. Replace battery with ARRIS P/N 586185-002-00 only. Use of another battery may present a risk of fire or explosion. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire. 1. Note the tab on the bottom of the battery. 2. Insert the battery into the compartment on the bottom of the unit, as shown, and press into place so that the battery contacts seat securely in the unit. Battery Compartment Door 3. Close the compartment door. See “Battery Door Instructions” on page 17. 16 Battery Door Instructions 1. Place NVG599 unit on a tabletop with the battery door side up. 2. Push in and upward to open the battery door as shown in Figure 1. Figure 1 Figure 2 Figure 3 3. Swing back the battery door. See Figure 2. 4. Insert the battery in the compartment as shown in Figure 3. 5. Swing the door back down and snap closed. 17 Administrator’s Handbook Set up the ARRIS Gateway Refer to your Quick Start Guide for instructions on how to connect your NVG599 to your power source, PC, or local area network, and your Internet access point, whether it is a dedicated DSL outlet or a DSL or cable modem. Be sure to enable dynamic addressing on your PC. To set up the gateway, complete the following steps: Microsoft Windows: 1. Navigate to the TCP/IP Properties control panel to configure the IP address using one of the suggested pathways that follow. Note that Windows Vista and Windows 7 obtain an IP address automatically by default. You may not need to configure it at all. Windows 7 follows a path like this: Start menu -> Control Panel -> Network and Sharing Center -> Change adapter settings -> Local Area Connection -> Change settings of this connection -> Local Area Connection Properties -> Internet Protocol (TCP/IP) -> Properties Windows XP follows a path like this: Start menu -> Settings -> Control Panel -> Network Connections -> Local Area Connection -> Internet Protocol [TCP/IP] -> Properties Windows 7 2. 3. 4. 5. Windows XP Select Obtain an IP address automatically. Select Obtain DNS server address automatically, if available. Remove any previously configured gateways, if available. OK the settings. Restart if prompted. To check: 1. Open the Networking control panel and select Internet Protocol Version 4 (TCP/IPv4). 2. Click the Properties button. The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown. 18 Windows Vista 3. Set the radio buttons to the values shown above, and click the OK button. 19 Administrator’s Handbook Macintosh MacOS 8 or higher or Mac OS X: 1. Access the TCP/IP or Network control panel. Mac OS X follows a path like this: Apple Menu -> System Preferences -> Network MacOS Classic follows a path like this: Apple Menu -> Control Panels -> TCP/IP Control Panel 2. Select Ethernet. 3. Select Configure Using DHCP. 4. Close and save, if prompted. Proceed to “Accessing the Web Management Interface” on page 21. 20 Accessing the Web Management Interface 1. Run your Web browser application, such as Firefox or Microsoft Internet Explorer, from the computer connected to the NVG599 device. 2. Enter http://192.168.1.254 in the Location text box. While the NVG599 is determining the broadband network type, the following screen appears. The Device Status page appears. 21 Administrator’s Handbook 3. Check to make sure the Broadband and Service LEDs on your NVG599 device are lit GREEN to verify that the connection to the Internet is active. Congratulations! Your installation is complete. You can now surf to your favorite Web sites by typing a URL in your browser’s location box or by selecting one of your favorite Internet bookmarks. Broadband Network Redirect Pages After a few minutes, if the broadband network cannot be determined, the following screen appears. Contact AT&T Customer Care at the number shown on your screen for assistance. If you click the Continue button, the following screen appears. Here you can manually select the broadband network type, if you know it. 22 IP Diagnostics Page Redirect In the event that your connection to the Internet fails, the Broadband LED on your NVG599 device flashes RED and you are redirected to the IP Diagnostics page. Follow the on-screen troubleshooting suggestions. For additional troubleshooting information, see “Diagnostics” on page 78 and “Basic Troubleshooting” on page 87. When your connection is restored or the problem is resolved, the Broadband LED turns GREEN. NOTE: For AT&T this function is enabled by default. See the CLI command “set management lan-redirect enable [ off | on ]” on page 149. Offline Troubleshooting If the WAN is down, the following information is displayed at the top of the page: 23 Administrator’s Handbook Device Status Page After you have performed the basic Easy Login configuration, any time you log in to your NVG599 you will access the NVG599 Home page. To access the Home page, type http://192.168.1.254 in your Web browser’s location box. Device Access Code On the Device Status page, you may be required to provide your device access code to access the Web management configuration pages. The device access code is unique to your device. It is printed on a label on the side of the NVG599. Enter your device access code and click the Continue button. 24 The Device Status page appears. DeviceStatusWindow 25 Administrator’s Handbook The Device Status page displays the following information in the center section: (icon) Field Description Broadband Connection Waiting for DSL is displayed while the NVG599 is training. This should change to Up within two minutes. Up is displayed when the ADSL line is synched and the session is established. Down indicates inability to establish a connection; possible line failure. Status May display any of these values: Normal, Low Battery, Charging, Warning: No battery or battery has no charge or Warning: Battery backup mechanism has a fault. Status Your wireless signal may be On or Off. Network ID (SSID) The name or ID that is displayed to a client scan. The default SSID for the NVG599 is attxxx where xxx is the last 3 digits of the serial number located on the side of the NVG599. Authentication Type The type of wireless encryption security in use. May be Disabled, WPA, WEP, Default Key, or Manual. (Broadband) (Battery) (WiFi) Network Key Wireless network encryption key in use. Status Off or On. Line 1 Indication of VoIP or other phone connection. Line 2 Indication of VoIP or other phone connection. (Coax to STB) (Voice) Some fields may or may not be displayed, depending on your particular setup. The Diagnostics button will connect you to the Troubleshoot page. See “Diagnostics” on page 78. The frame at right displays some links to commonly performed tasks for easy access. Display additional troubleshooting steps » - OR Go to AT&T online support for troubleshooting and repair This link will connect you to the IP Diagnostics page with help for troubleshooting and the AT&T Help Desk information. See “IP Diagnostics Page Redirect” on page 23. Modify your WiFi security or settings » This link will connect you to the WiFi page. See “WiFi” on page 43. Restart your device » This link will connect you to the Restart Device page. See “Restart Device” on page 33. Find a computer on your home network » This link will connect you to the Device List page. See “Device List” on page 28. Adjust firewall settings for gaming and applications » This link will connect you to the NAT/Gaming page. See “NAT/Gaming” on page 67. 26 Tab Bar The tab bar is located at the top of every page, allowing you to move freely about the site. The tabs reveal a succession of pages that allow you to manage or configure several features of your Gateway. Each tab is described in its own section. Help Online Help for your device is available in the rightmost frame on every page in the Web interface. For example, the Help section at right is displayed on the System Information page. Links Bar The links bar appears at the top of each page, allowing you to configure aspects of the features displayed on the page. For example, the links bar on the Home Summary page is as shown below: The links bar on the Device Status page includes the following links. For more information about each link, see the related section in this guide. Status (see page 24) Device List (see page 28) System Information (see page 29) Access Code (see page 30) Remote Access (see page 31) Battery (see page 32) 27 Administrator’s Handbook Restart Device (see page 33) Link: Device List When you click the Device List link, the Device List page appears. The page displays the following summary information for each home network device connected to the NVG599 device on your local area network: IPv4 address, network name, MAC address, and other status information. Home Network Devices 28 MAC Address Client device’s unique hardware address. IPv4 Address / Name Client device’s IP address or device network name. Last Activity Date and time of last traffic for this client device. Status May be off or on. Allocation Type of IP address assignment, for example, static or DHCP. Connection Type Type of connection, for example, Ethernet or WiFi. For WiFi client connections, the Device List page displays the familiar bars indicating signal strength, as follows: Click the Clear Device List button to update the Home Network Devices summary. Click the Scan for Devices button to seek out other devices that have been connected since the last Home Network Devices summary update. Link: System Information When you click the System Information link, the System Information page appears. The page displays the following information: System Information Manufacturer Manufacturer’s identifier name. Model Number Manufacturer’s model number. Serial Number Unique serial number of your device. Software Version Version number of the current embedded software in your device. MAC Address Unique hardware address of this NVG599 unit. 29 Administrator’s Handbook First Use Date Date and time the NVG599 device is first used. This field changes to the current date and time after a reset to factory defaults. Time Since Last Reboot Elapsed time since last reboot of the device in days:hr:min:sec. Current Date/Time Current system date and time in days:hr:min:sec. Datapump Version Underlying operating system software datapump version. Legal Disclaimer Clicking the Licenses link displays a listing of software copyright attributions, also shown in “Copyright Acknowledgments” on page 189. Link: Access Code When you click the Access Code link, the Access Code page appears and allows changes to the code that controls access to your device’s configuration. Access to your NVG599 device is controlled through an account named Admin. The default Admin password for your device is the unique access code printed on the label on the side of your device. As the Admin, you can change this password to one of your own choosing between 8 and 20 characters long. The new password must include two characters from any these categories: alpha, number, and special characters. Example: “fru1tfl13s_likeabanana” Enter your old access code, your new access code, and click the Use New Access Code button. The new access code takes effect immediately. You can always return to the original default password by clicking the Use Default Access Code button. 30 Link: Remote Access The Remote Access page lets you grant access to your NVG599 device to other users on the WAN. This function can be used for advanced troubleshooting or remote configuration. WARNING: Enabling remote access allows anyone who knows or can determine the password, port ID, and URL (address) of your NVG599 device to view any configuration settings or change the operation of your gateway. If remote access is not currently enabled, the Remote Access page will let you configure and enable it. If remote access has been enabled, the Remote Access page will indicate that, and provides a button to disable it. To enable remote access: 1. Type a password in the Password field. This password must be at least 8 characters long, and must include at least two of the following types of characters: Alphabetic (letter) characters Numeric (number) characters Special characters (! @ # $ % ^ & * , etc) 2. If necessary, set a custom port number for secure HTTP access to the NVG599 remote access session in the Port Value field. 3. Click the radio button that describes the type of remote access to allow: Read only access - to allow the remote access session to view, but not change, the configuration and collected statistics of the gateway. Update access - to allow the session to make changes to the gateway’s configuration. 4. Click the Enable Remote Access button. The NVG599 updates the Remote Access page and displays the current remote access settings, shows the URL that a remote access client must use to connect to the remote access session, and provides a button for ending the remote access session. The remote access client will need to connect to the URL shown on the Remote Access page, and will need to log in with the user name “tech” and with the password configured when access was enabled. 31 Administrator’s Handbook To end (disable) an existing remote access configuration, click the Disable Remote Access button, as shown below: Link: Battery The Battery page shows the condition and status of the NVG599 internal battery, and provides control over the battery condition audible alarm. The battery condition audible alarm provides an on-hook ringing signal on a connected telephone if the NVG599 battery needs recharging or replacing. This alarm uses a distinctive “splash” ring pattern and a battery notification message on phones with caller ID displays or announcers. Additionally, the NVG599 provides an off-hook voice notification to the subscriber if the NVG599 battery is low (and needs recharging) or faulty (and needs replacing). After playing the recorded voice notification, the NVG599 provides a dial tone. The alarm is triggered when the NVG599 determines that the installed battery is: Below 35% charge and in need of recharging, or Unable to charge past 80% of capacity and in need of replacing. Note: A subscriber may interrupt the voice notification by dialing. The voice notification may be turned off by a subscriber phone dialing “*#103”. This capability is included in the VOIP digit map with the parameter *#103<:@C06> To change the alarm setting, click the Battery Audible Alert drop-down menu, and select the setting (On or Off) for the alarm. Click the Save button to save the new settings, or Cancel to discard them. 32 Link: Restart Device When the NVG599 is restarted, it will disconnect all users, initialize all its interfaces, and load the operating system software. In some cases, when you make configuration changes, you may be required to restart for the changes to take effect. 33 Administrator’s Handbook Broadband Tab Links available on the Broadband tab provide access to pages that allow you to view information about the broadband connection and configure connection details. Link: Broadband Status When you click the Broadband tab, the Broadband Status page is the first to appear. 34 The Status page displays information about the NVG599 device’s WAN connection(s) to the Internet. Broadband Status Broadband Connection Source The communications technology providing the NVG599 broadband uplink. Broadband Connection May be Up (connected) or Down (disconnected). Broadband IPv4 Address The public IP address of your device, whether dynamically or statically assigned. Gateway IPv4 Address Your ISP's gateway router IP address. MAC Address Your device’s unique hardware address identifier. Primary DNS The IP address of the primary Domain Name System (DNS) server. Secondary DNS The IP address of the backup DNS server, if available. Primary DNS Name The name of the primary DNS server. Secondary DNS Name The name of the backup DNS server, if available. MTU Maximum transmittable unit before packets are broken into multiple packets. DSL Status (for each line) Line State May be Up (connected) or Down (disconnected). Downstream Sync Rate The rate at which your connection can download (receive) data on your DSL line, in kilobits per second. Upstream Sync Rate The rate at which your connection can upload (send) data on your DSL line, in kilobits per second. Modulation Method of regulating the DSL signal. DMT (discrete multi-tone) allows connections to work better when certain radio transmitters are present. Data Path Type of path used by the device's processor. Downstream and Upstream Statistics (DSL WAN) SN Margin (db) Signal-to-noise margin, in decibels. Reflects the amount of unwanted noise on the DSL line. Line Attenuation Amount of reduction in signal strength on the DSL line, in decibels. Output Power (dBm) Measure of power output in decibels (dB) referenced to one milliwatt (mW). Errored Seconds The number of uncorrected seconds after being down for seven consecutive seconds. 35 Administrator’s Handbook Loss of Signal The absence of any signal for any reason, such as a disconnected cable or loss of power. Loss of Frame A signal is detected but the device cannot sync with signal because of mismatched protocols, wrong ISP connection configuration, or faulty cable. FEC Errors Forwarded Error Correction errors. Count of received errored packets that were fixed successfully without a retry. CRC Errors Number of times data packets have had to be resent because of errors in transmission or reception. Ethernet Statistics (Ethernet WAN) Line State Up or Down Current Speed Line speed Current Duplex Full- or half-duplex Receive Packets Number of packets received Transmit Packets Number of packets sent Receive Bytes Number of bytes received Transmit Bytes Number of bytes sent Receive Unicast Receive Unicast statistics Transmit Unicast Transmit Unicast statistics Receive Multicast Receive Multicast statistics Transmit Multicast Transmit Multicast statistics Receive Drops Received packets dropped Transmit Drops Sent packets dropped Receive Errors Count of received errored packets that were fixed successfully without a retry. Transmit Errors Number of times data packets have had to be resent due to errors in transmission. Collisions Count of packet collisions. Aggregated Information Bonded Downstream Rate The bonded channel receive rate. Bonded Upstream Rate The bonded channel transmit rate. IPv6 Status May be Enabled or Unavailable. Global Unicast IPv6 Address The public IPv6 address of your device, whether dynamically or statically assigned. Border Relay IPv4 Address The public IPv4 address of your device. IPv4 Statistics Transmit Packets IPv4 packets transmitted. Transmit Errors Errors on IPv4 packets transmitted. Transmit Discards IPv4 packets dropped. IPv6 Statistics 36 Transmit Packets IPv6 packets transmitted. Transmit Errors Errors on IPv6 packets transmitted. Transmit Discards IPv6 packets dropped. Link: Configure When you click the Configure link, the Broadband Configure screen appears. Here you can reconfigure your type of broadband connection should it change in the future. Broadband Source Override - Auto (automatically detected), DSL - Line 1, DSL - Line 2, DSL - Line 1 / Line -2 (Bonded), or Ethernet WAN. If you switch from DSL to Ethernet or from Ethernet to DSL, the device will prcoceed to reconnect as in its initial connection to the Internet, as described earlier. See “Accessing the Web Management Interface” on page 21. The WAN connection is automatically configured. However, you can adjust the Maximum allowable MTU (maximum transmittable unit) value, if your service provider suggests it. The default 1500 is the maximum value, but some services require other values (1492 is common). If you make any change here, click the Save button. 37 Administrator’s Handbook Link: IGMP Stats When you click the IGMP Stats link, the IGMP Stats screen appears. The IGMP statistics screen reports IGMP proxy groups and multicast forwarding information. It also displays a packet counter. 38 Home Network Tab When you click the Home Network tab, the Home Network Status page appears. The Home Network Status page displays information about the NVG599 device’s local area network. If you click the Run Congestion Detection button, the device will generate statistics for each of the 11 channels available, displaying: Channel number AP (access point) count Congestion score (1 - 10) - Note that higher values mean lower congestion. The wireless congestion feature provides simple data to the user to show the level of network congestion in each wireless channel. This data can be used to determine router placement or to determine which channels to avoid. The display tells the user how many access points (APs) are active within each channel, and provides a score of 1 - 10 to indicate how clear the channel is. A higher score indicates less congestion in a channel; thus, a 10 indicates a channel extremely clear of wireless traffic and noise. Alternatively, a score of 1 indicates more severe congestion in a channel. You can clear the current statistics information by clicking the Clear Statistics button. 39 Administrator’s Handbook Home Network Status Device IPv4 Address The NVG599 device’s own IP address on the network. DHCP Netmask The device’s own netmask on the network. DHCPv4 Start Address The starting IP address of the DHCP range served by the device. DHCPv4 End Address The ending IP address of the DHCP range served by the device. DHCP Leases Available The number of IP addresses of the DHCP range available to be served by the device. DHCP Leases Allocated The number of IP addresses of the DHCP range currently being served by the device. DHCP Primary Pool Source pool of the IP addresses served by the NVG599 device, Public or Private. IPv6 Status May be Enabled or Unavailable. Global IPv6 Address The public IPv6 address of your device, whether dynamically or statically assigned. Link-local IPv6 Address The private IPv6 address of your device, whether dynamically or statically assigned. Router Advertisement Prefix The IPv6 prefix to include in router advertisements. IPv6 Delegated LAN Prefix The IPv6 network address prefix that identifies the NVG599 network. IPv4 Statistics Transmit Packets IPv4 packets transmitted. Transmit Errors Errors on IPv4 packets transmitted. Transmit Discards IPv4 packets dropped. IPv6 Statistics Transmit Packets IPv6 packets transmitted. Transmit Errors Errors on IPv6 packets transmitted. Transmit Discards IPv6 packets dropped. WiFi Status 40 WiFi Radio Status Status of the Wi-Fi radio: Enabled or Disabled. Mode May be 802.11B only, 802.11G only, 802.11N only, 802.11 B/G or 802.11 B/G/N. For the 5.0 Ghz radio, may be 802.11AC as well. Bandwidth The capacity of the wireless LAN to carry traffic in megahertz. Current Radio Channel The radio channel that your Wi-Fi network is broadcasting on. Radio Channel Selection May be set to automatic or manually selected. MAC Address Filtering May be either On or Off. If On, you can accept or block client devices from your WLAN based on their MAC address. Power Level May be adjusted up to 100%, lower if multiple wireless access points are in use, and might interfere with each other. WiFi MAC Address Shows the information of the MAC address of the wireless subsystem. User SSID May be either On or Off for either frequency. Guest SSID May be either On or Off for the 2.4 Ghz radio only. Network Name (SSID) The name or ID that is displayed to a client scan. The default SSID for the NVG599 is attxxx where xxx is the last 3 digits of the serial number located on the side of the NVG599 device. Hide SSID May be either On or Off. If On, your SSID will not appear in a client scan. Wireless Security The type of wireless encryption security in use. May be Disabled, WPA, WEP, Default Key, or Manual. Password Shows the information of the security encryption key in use. WiFi Network Statistics Transmit Bytes Number of bytes transmitted on the Wi-Fi network. Receive Bytes Number of bytes received on the Wi-Fi network. Transmit Packets Number of packets transmitted on the Wi-Fi network. Receive Packets Number of packets received on the Wi-Fi network. Transmit Error Packets The number of errors on packets transmitted on the Wi-Fi network. Receive Error Packets The number of errors on packets received on the Wi-Fi network. Transmit Discard Packets The number of packets transmitted on the Wi-Fi network that were dropped. Receive Discard Packets The number of packets received on the Wi-Fi network that were dropped. LAN Ethernet Statistics State May be Up or Down. Transmit Speed The maximum speed of which the port is capable. Transmit Packets The number of packets sent out from the port. Transmit Bytes The number of bytes sent out from the port. Transmit Dropped The number of packets sent out from the port that were dropped. Transmit Errors The number of errors on packets sent out from the port. Receive Packets The number of packets received on the port. Receive Bytes The number of bytes received on the port. Receive Unicast The number of unicast packets received on the port. Receive Multicast The number of multicast packets received on the port. Receive Dropped The number of packets received on the port that were dropped. Receive Errors The number of errors on packets received on the port. The links at the top of the Home Network page provide access to a series of pages that allow you to configure and monitor features of your device. The links bar on the Home Network page includes the following links. For more information about each link, see the related section in this guide. Configure (see page 42) HPNA Configure (see page 42) Wifi (see page 43) MAC Filtering (see page 46) Wireless Scan (see page 47) Subnets & DHCP (see page 47) IP Allocation (see page 49) HPNA (see page 51) 41 Administrator’s Handbook Link: Configure When you click the Configure link, the Configure page for the Ethernet LAN appears. For each Ethernet Port, 1 through 4, you can select: Ethernet – Auto (the default self-sensing rate), 10M full- or half-duplex, 100M full- or half-duplex, or 1G full- or half-duplex. MDI-X – Auto (the default self-sensing crossover setting), Off, or On. Click the Save button. Link: HPNA Configure When you click the HPNA Configure link, the HPNA Configure page for the HomePNA network appears. Here you can set HomePNA Networking On or Off. If desired, you can also set the Output Jack, as either the Coax jack or the Phone jack. Click the Save button. 42 Link: WiFi When you click the WiFi link, the WiFi page appears. The WiFi page displays the status of your wireless LAN elements. The WiFi page center section contains a summary of the configuration settings and operational status for the wireless access point. Summary Information Field Radio Selection WiFi Operation Mode Bandwidth Channel Power Level User SSID Enable Guest SSID Enable Network Name (SSID) Hide SSID Security Status and/or Description Display the settings for either the 2.4 Ghz or the 5.0 Ghz frequency radio. May be either On or Off. Wireless transmission mode. For the 2.4 Ghz radio, may be 802.11B only, 802.11G only, 802.11N only, 802.11 B/G or 802.11 B/G/N. For the 5.0 Ghz radio, may be 802.11AC as well. The capacity of the wireless LAN to carry traffic in megahertz, 20 or 40. The radio channel on which your Wi-Fi network is broadcasting. May be adjusted up to 100%, lower if multiple wireless access points are in use, and might interfere with each other. May be either On or Off for either frequency. May be either On or Off for the 2.4 Ghz radio only. The name or ID that is displayed to a client scan. The default SSID for the NVG599 is attxxx where xxx is the last 3 digits of the serial number located on the side of the device. May be either Off or On. If On, your SSID will not appear in a client scan. The type of wireless encryption security in use. May be OFF-No Privacy, WPAPSK, WEP, Default Key or Manual. 43 Administrator’s Handbook WPA Version WEP Key Length Key WiFi Protected Setup (WPS) If WPA is selected, may be Both, WPA-1, or WPA-2. May be 10 characters for 40/64-bit, or 26 characters for 128-bit WP encryption. Here you can enter a manual encryption key. May be either On or Off. General Information WiFi Operation – Automatically enabled by default. If you deselect the checkbox, the WiFi options are disabled, and the wireless access point will not provide or broadcast its wireless LAN services. Mode – The drop-down menu allows you to select and lock the NVG599 into the wireless transmission mode you want: A/C, B/G/N, B-only, B/G, G-only, or N-only. For compatibility with clients using 802.11b (up to 11 Mbps transmission), 802.11g (up to 20+ Mbps), 802.11a (up to 54 Mbit/s using the 5 GHz band), or 802.11n (from 54 Mbit/s to 600 Mbit/s with the use of four spatial streams at a channel width of 40 MHz), select B/G/N. To limit your wireless LAN to one mode or the other, select the option that applies to your setup. NOTE: If you choose to limit the operating mode to 802.11b or 802.11g only, clients using the mode you excluded will not be able to connect. Bandwidth – Use a single 20-MHz channel (20MHz setting) , or combine two 20-MHz channels (40MHz setting) to increase data speeds. The 40-MHz mode may only be selected if the Mode setting is 801.11 B/G/N or 802.11 N-Only. To prevent interference with lower bandwidth clients, the wireless network will revert to 20MHz operation if non-compatible (802.11B, 802.11G, or 20-MHz 802.11N) clients are detected. Channel – Channel (1 through 11, for North America) on which the network will broadcast. This is a frequency range within the 2.4-Ghz or 5.0-Ghz band. The Automatic setting allows the wireless access point to automatically determine the best channel for broadcast. Power Level – Sets the wireless transmit power, scaling down the wireless access point’s wireless transmit coverage by lowering its radio power output. Default is 100% power. Transmit power settings are useful in large venues with multiple wireless routers where you want to reuse channels. Since there are only three non-overlapping channels in the 802.11 spectrum, it helps to size the wireless access point cell to match the location. This allows you to install a router to cover a small “hole” without conflicting with other routers nearby. Network Name (SSID) – Preset to a number unique to your unit. You can either leave it as is, or change it by entering a freeform name of up to 32 characters, for example “Brian’s Wireless LAN.” In client PC software, this might also be called the wireless ID. The Network Name is used to identify this particular wireless LAN. Depending on their operating system or client wireless card, users must either: • Select from a list of available wireless LANs that appear in a scanned list on their client. • Enter this name on their clients in order to join this wireless LAN. Hide SSID – If enabled, this mode hides the wireless network from the scanning features of wireless client computers. Hiding the SSID prevents casual detection of your wireless network by unwanted neighbors and passers-by. The gateway WLAN will not appear when clients scan for access points. If Hide SSID is enabled, you must remember to enter your SSID when adding clients to the wireless LAN. NOTE: While hiding the SSID may prevent casual discovery of your wireless network, enabling security is the only true method of securing your network. Security, WPA Version, WEP Key Length, Key – See “Wireless Security” on page 45. WiFi Protected Setup (WPS) – Not a security protocol. WPS is an easier way to add and securely configure new clients to your WLAN. By default, Privacy is set to WiFi Protected Access (WPA-PSK) with a 12-character security key. WPS allows you to securely share your exact security configuration with a new client that you are adding to the WLAN, without needing to look up and type this security key. Clients can be added using the WPS button on the router, or by entering the client WPS PIN on this page. Not all client wireless devices support WPS. Refer to their documentation. To add a client: Enter your WPS PIN and click the Submit button. Follow the instructions that came with your wireless client. 44 Wireless Security By default, wireless security is set to WPA-PSK with a pre-defined WPA-Default Key. Other options are available from the Security drop-down menu: WEP - Manual: WEP security is a privacy option that is based on encryption between the router and any PCs (clients) you have with wireless cards. For WEP-Manual encryption to work, both your wireless access point and each client must share the same wireless ID (SSID), and both must be using the same encryption keys. See “WEP-Manual” on page 45. NOTE: WEP is a less current and less secure authentication method than WPA-PSK. It may be required if your wireless clients do not support WPA. WPA-PSK: Allows you to enter your own key, the most secure option for your wireless network. The key can be between 8 and 63 characters, but for best security it should be at least 20 characters. If you select WPA-PSK as your privacy setting, the WPA Version drop-down menu allows you to select the WPA version(s) that will be required for client connections. Choices are: • Both, for maximum interoperability • WPA-1, for backward compatibility • WPA-2, for maximum security All clients must support the version(s) selected in order to successfully connect. Be sure that your Wi-Fi client adapter supports this option. Not all Wi-Fi clients support WPA-PSK. OFF - No Privacy: Disables privacy on your network, allowing any wireless users to connect to your wireless LAN. Select this option if you are using alternative security measures such as VPN tunnels, or if your network is for public use. Click the Save button. WEP-Manual You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for encryption of network data. You can enable 40- or 128-bit WEP Encryption (depending on the capability of your client wireless card) for IP traffic on your LAN. NOTE: WEP is a less current and less secure authentication method than WPA-PSK. It may be required if your wireless clients do not support WPA. WEP - Manual allows you to enter your own encryption keys manually. This is a difficult process, but only needs to be done once. Avoid the temptation to enter all the same characters. Key Length: The drop-down menu selects the length of each encryption key. The longer the key, the stronger the encryption and the more difficult it is to break the encryption. 45 Administrator’s Handbook Key: You must enter a key using hexadecimal digits. For 40/64-bit encryption, you need ten digits; 26 digits for 128-bit WEP. Hexadecimal characters are 0 – 9, and a – f. Examples: 40 bits: 02468ACE02 128 bits: 0123456789ABCDEF0123456789 Any WEP-enabled client must have an identical key of the same length as the router, in order to successfully receive and decrypt the traffic. Similarly, the client also has a default key that it uses to encrypt its transmissions. In order for the router to receive the client’s data, it must likewise have the identical key of the same length. Click the Save button. Link: MAC Filtering When you click the MAC Filtering link the MAC Filtering page appears. MAC filtering allows you to specify which client PCs are allowed to join the wireless LAN by unique hardware (MAC) address. To enable this feature, select Blacklist or Whitelist from the MAC Filtering Type menu. Blacklist means that only MAC addresses you specify will be denied access; Whitelist means that only MAC addresses you specify will be allowed access. You add wireless clients that you want to whitelist or blacklist for your wireless LAN by selecting them from the MAC Address drop-down list or by entering the MAC addresses in the Manual Entry field provided. Click the Add button. Your entries will be added to a list of clients that will be either authorized (whitelisted) or disallowed (blacklisted) depending on your selection. 46 Click the Save button. You can add or delete any of your entries later by returning to this page. Link: Wireless Scan Your device automatically checks for the best channel to broadcast wireless services. However, in some cases it may be useful to switch to a different channel (1 through 11, for North America) on which the network will broadcast. The scan covers a frequency range within the 2.4 Ghz or 5.0 Ghz band. Channel selection depends on government regulated radio frequencies that vary from region to region. Channel selection can have a significant impact on performance, depending on other wireless activity close to this device. You need not select a channel at any of the computers on your wireless network. They will automatically scan available channels seeking a wireless device broadcasting on the SSID for which they are configured. This scan will disconnect any wireless client devices from the wireless network. If you want to scan for a different channel on which the device will broadcast, click the Continue button. Link: Subnets & DHCP When you click the Subnets & DHCP link, the Subnets & DHCP page appears. 47 Administrator’s Handbook The server configuration determines the functionality of your DHCP settings. This functionality enables the NVG599 to assign your LAN computer(s) a “private” IP address and other parameters that allow network communication. This feature simplifies network administration because the NVG599 maintains a list of IP address assignments. Additional computers can be added to your LAN without the need to configure an IP address. This is the default mode for your NVG599 device. Private LAN Subnet Device IPv4 Address: The IP address of your device as seen from the LAN. Subnet Mask: Subnet mask of your LAN. DHCP DHCPv4 Start Address: First IP address in the range being served to your LAN by the NVG599 DHCP server. DHCPv4 End Address: Last IP address in the range being served to your LAN by the NVG599 DHCP server. DHCP Lease: Specifies the default length for DHCP leases issued by the router. Enter lease time in dd:hh:mm:ss (days/hours/minutes/seconds) format. Public Subnet Public Subnet Enable: If you select On from the drop-down menu, you can enable a second subnet to distribute public addresses to DHCP clients; this means that IP addresses assigned to LAN clients will be public addresses. Public IPv4 Address: The IP address of your NVG599 device as seen from the WAN. Public Subnet Mask: Public subnet mask. DHCPv4 Start Address: First IP address in the range being served from a DHCP public pool. 48 DHCPv4 End Address: Last IP address in the range being served from a DHCP public pool. Primary DHCP Pool: Choose the source of the DHCP pool IP address assignment by selecting either Private (local to your LAN) or Public (assigned remotely). Cascaded Router Cascaded Router Enable: If you have another router behind this device, choose On from the drop-down menu. Cascaded Router Address: If you chose On from the drop-down menu, enter the IP address of the router you are using behind this device in the LAN private IP subnet range. Network Address: If you chose On from the drop-down menu, enter the Network Address that defines the range of IP addresses available to clients of the router you are using behind this device. Subnet Mask: If you chose On from the drop-down menu, enter the subnet mask for the network address that defines the range of IP addresses available to clients of the router you are using behind this device. If you make any changes here, click the Save button, and if prompted, restart the NVG599 device. Link: IP Allocation When you click the IP Allocation link, the IP Allocation page appears. NOTE: IP Allocation functions require you to enter your NVG599 Gateway’s access code. Information on the device code is provided in “Device Access Code” on page 24 The IP Allocation page lets you set aside or assign IP addresses to client devices on your network. With IP allocation, you can configure known devices to either use DHCP for dynamic IP address assignment, or set aside a specific IP address for a client device. When IP allocation is enabled for a client, that device is assigned a pre-determined IP address by the DHCP server of the NVG599. IP allocation lets you set up client devices as common DHCP systems, but ensures that they always receive the same IP address from the gateway. The IP Allocation table shows a list of all identified and active client devices the NVG599 is serving. To change the allocation method used by a client: 1. Locate the client in the IP Allocation table. The client may be identified by the Name value (in the IPv4 Address/Name column) or the device MAC address. 2. Click the Allocate button associated with the client entry. 49 Administrator’s Handbook The IP Allocation window for the client opens. 3. Scroll through the New Allocation values and select the address or method to use for the client’s DHCP assignment: • Click Address from DHCP Pool to set the client to accept any valid DHCP address available (standard operation). • Click any of the private fixed IP addresses (192.168.1.64 to 192.168.1.253) shown in the list to allocate that IP address to the selected client. 4. Click the Save button to save the IP allocation settings. A red “Changes saved” message appears at the top of the IP Allocation page. 50 Link: HPNA When you click the HPNA link, the HPNA Network page appears. The HPNA Network page displays information about the NVG599 gateway’s HPNA-connected devices in 15-minute intervals. You can test the performance of each station to station pair by clicking the Run extended Test button. The following page appears as a warning about this invasive test. If you do not run the extended test, the station-to-station performance section is not displayed. You can generate updated statistics by clicking the Refresh button. HomePNA statistics for the current and previous intervals are displayed below the following static values: Station ID HPNA MAC Address HPNA Firmware (C-coax, T=TP) HPNA Version HPNA Master 51 Administrator’s Handbook Interval statistic fields supply the following information: Label 52 Statistic Displayed Short Tx Pkt Transmitted Packets Short Rx Pkt Received Packets CRC Errors Rx Receipt errors Dropped Tx Transmit packets dropped Dropped Rx Receipt packets dropped Tx Error % Percentage of transmitted errors Rx Error % Percentage of receipt errors Frames Tx Number of frames transmitted Frames Rx Number of frames received Bytes Tx Bytes transmitted Bytes Rx Bytes received Unicast Tx Number of unicast packets transmitted Unicast Rx Number of unicast packets received Multicast Tx Number of multicast packets transmitted Multicast Rx Number of multicast packets received Local Control Req Number of requests made to the device by local control Local Control Repl Number of replies made by the device to local control Remote Control Req Number of requests made to the device by remote control Remote Control Repl Number of replies made by the device to remote control Voice When you click the Voice tab, the Voice Status page appears. Voice-over-IP (VoIP) refers to voice telephone calls transmitted over the Internet. This type of service differs from traditional phone service that uses the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol, Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. The Voice page displays information about your VoIP phone lines, if configured. Your device supports two phones, Line 1 and Line 2. If either one or both are registered with a SIP server by your service provider or not registered, the Voice page will display their Registration Details. The links at the top of the Voice page provide access to a series of pages that allow you to configure and monitor features of your device. The links bar on the Voice page includes the following links. For more information about each link, see the related section in this guide. Line Details (see page 54) Call Statistics (see page 55) 53 Administrator’s Handbook Link: Line Details When you click the Line Details link, the Line Details page appears. If your service provider has enabled your VoIP phone lines, you can register them by clicking the Register Line 1 or Register Line 2 button. To test if the lines are enabled, click the Ring Line 1 or Ring Line 2 button. If enabled and registered, the respective phone will ring for 30 seconds. To clear the current state of each phone line, click the Reset Line 1 or Reset Line 2 button. This will disconnect any calls currently in progress as well. To update the display, click the Refresh button. 54 Link: Call Statistics When you click Call Statistics, the Call Statistics page appears. 55 Administrator’s Handbook For Line 1 and Line 2, the two available phone lines, the Call Statistics page displays the following information: Call Statistics - Line 1 and Line 2 Last Call/Cumulative – Incoming/Outgoing 56 RTP Packet Loss Real-time Transport Protocol packets dropped RTP Packet Loss percentage Percent of Real-time Transport Protocol packets dropped Total RTCP Packets Total Real-time Transport Control Protocol packets Average Inter Arrival Jitter Calculated continuously in milliseconds as each data packet is received and averaged. Max Inter Arrival Jitter The maximum value in milliseconds recorded as each data packet is received. Sum of Inter Arrival Jitter Calculated continuously in milliseconds as each data packet is received and totalled. Sum of Inter Arrival Jitter Squared Calculated continuously in milliseconds as each data packet is received and the total is squared. Sum of Franc Loss Fraction Lost: The fraction of RTP data packets lost since the previous SR or RR packet was sent. This fraction is defined to be the number of packets lost divided by the number of packets expected. This number will be calculated on every RTCP SR packet. Sum of the fraction lost is calculated with all the RTCP packets. Sum of Franc Loss Squared Fraction lost is squared with every RTCP SR or RR packet. Sum of all values will give the Sum of Franc Loss Squared. Max One Way Delay One-way delay will be calculated in milliseconds on every RTCP SR or RR packet. This value is (systime - lsr - dslr) / 2 lsr means last SR timestamp dslr means delay since last SR. Sum of One Way Delay The sum of all the one-way delays calculated in milliseconds on every RTCP packet is displayed as Sum of One Way Delay. Sum of One Way Delay Squared One-way delay is squared with every RTCP SR or RR packet. Sum of all values will give the Sum of One Way Delay Squared. Avg Round Trip Time Average time in milliseconds from this local source to destination address and back again for all logged calls Max Round Trip Time Maximum amount of time in milliseconds from this local source to destination address and back again for all logged calls Sum of Round Trip Time Sum of time in milliseconds from this local source to destination address and back again for all logged calls Sum of Round Trip Time Squared Sum squared of time from this local source to destination address and back again for all logged calls For Line 1 and Line 2, the two available phone lines, the Call Summary section displays the following information: Call Summary - Line 1 and Line 2 Current Call/Last Completed Call Call Timestamp Date and time of the current call Type May be Incoming or Outgoing Duration Length of time in seconds of call connection Codec in Use Audio codec used for decoding the call packet traffic. Far-End Host Information SIP server IP information: IP address and port number Far-End Caller Information Caller ID information, if available Cumulative Since Last Reset Last Reset Timestamp Date and time of the last call Number of Calls Total number of calls for each VoIP line Duration Time in seconds since the last call Number of Incoming Calls Failed Number of incoming calls that fail to connect Number of Outgoing Calls Failed Number of outgoing calls that fail to connect 57 Administrator’s Handbook The following table shows VoIP line states during various conditions. VoIP Line 1/2 Hook state WAN IP Reg-state FXS Voltage Tone LED Disabled On/Off-hook Up Idle Off N/A Off Enabled On-hook Up Registered On N/A Solid Enabled Off-hook Up Registered On Dial tone Blink Enabled On/Off hook Up Failure Off N/A Off Enabled On/Off hook Down Idle Off N/A Off The following table provides the state changes during the boot-up procedure. VoIP Line 1/2 58 WAN Status Hook State Reg-state FXS Voltage Tone LED Disabled Down Off-hook Idle On-to-off Off Off Enabled Down On/Off-hook Idle On Congestion Off Enabled Up Off-hook Registered On Congestion. Dial Tone played after the hook state is changed. On Firewall When you click the Firewall tab, the Firewall Status page appears. The Firewall page displays the status of your system firewall elements. All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or Internet Protocol (IP) layers. Stateful Inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets. Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall. Stateful inspection is a security feature that prevents unsolicited inbound access when network address translation (NAT) is disabled. You can configure UDP and TCP “no-activity” periods that will also apply to NAT timeouts if stateful inspection is enabled on the interface. Stateful Inspection parameters are active on a WAN interface only if enabled on your system. Stateful inspection can be enabled on a WAN interface whether NAT is enabled or not. The Firewall Status page shows whether the each firewall feature is On or Off. The links at the top of the Firewall page provide access to series of pages that allow you to configure security features of your device. The links bar on the Firewall page includes the following links. For more information about each link, see the related section in this guide. Packet Filter (see page 60) NAT/Gaming (see page 67) IP Passthrough (see page 73) Firewall Advanced (see page 76) 59 Administrator’s Handbook Link: Packet Filter When you click the Packet Filter link, the Packet Filter page appears. Security should be a high priority for anyone administering a network connected to the Internet. Using packet filters to control network communications can greatly improve your network’s security. The Packet Filter engine allows creation of a maximum of eight filtersets. Each filterset can have up to eight rules configured. WARNING: Before attempting to configure filters and filtersets, please read and understand this entire section thoroughly. The ARRIS NVG599 device incorporating NAT has advanced security features built in. Improperly adding filters and filtersets increases the possibility of loss of communication with the device and the Internet. Never attempt to configure filters unless you are local to the NVG599 device. Although using filtersets can enhance network security, there are disadvantages: • Filters are complex. Combining them in filtersets introduces subtle interactions, increasing the likelihood of implementation errors. • Enabling a large number of filters can have a negative impact on performance. Processing of packets will take longer if they have to go through many checkpoints in addition to NAT. • Too much reliance on packet filters can cause too little reliance on other security methods. Filtersets are not a substitute for password protection, effective safeguarding of passwords, and general awareness of how your network may be vulnerable. ARRIS’s packet filters are designed to provide security for the Internet connections made to and from your network. You can customize the NVG599 device’s filtersets for a variety of packet filtering applications. Typically, you use filters to selectively admit or refuse TCP/IP connections from certain remote networks and specific hosts. You will also use filters to screen particular types of connections. This is commonly called firewalling your network. Before creating filtersets, you should read the next few sections to learn more about how these powerful security tools work. 60 Parts of a Filter A filter consists of criteria based on packet attributes. A typical filter can match a packet on any one of the following attributes: The source IP address (where the packet was sent from) The destination IP address (where the packet is going) The type of higher-layer Internet protocol the packet is carrying, such as TCP or UDP Other Filter Attributes There are three other attributes to each filter: The filter’s order (i.e., priority) in the filterset Whether the filter is currently active Whether the filter is set to forward packets or to block (discard) packets Design Guidelines Careful thought must go into designing a new filterset. You should consider the following guidelines: Be sure the filterset’s overall purpose is clear from the beginning. A vague purpose can lead to a faulty set, and that can actually make your network less secure. Be sure each individual filter’s purpose is clear. Determine how filter priority will affect the set’s actions. Test the set (on paper) by determining how the filters would respond to a number of different hypothetical packets. Consider the combined effect of the filters. If every filter in a set fails to match on a particular packet, the packet is: • Forwarded if all the filters are configured to discard (not forward) • Discarded if all the filters are configured to forward • Discarded if the set contains a combination of forward and discard filters An Approach to Using Filters The ultimate goal of network security is to prevent unauthorized access to the network without compromising authorized access. Using filtersets is part of reaching that goal. Each filterset you design will be based on one of the following approaches: That which is not expressly prohibited is permitted. That which is not expressly permitted is prohibited. We strongly recommend that you take the latter, and safer, approach to all of your filterset designs. 61 Administrator’s Handbook Working with Packet Filters To work with filters: 1. Accessing the Packet Filter page by clicking the Packet Filter link. 2. Globally turn filters on or off by clicking the Enable/Disable Packet Filters button. 3. Select the type of packet filter rule by clicking either the Add a ‘Drop’ Rule or Add a ‘Pass’ Rule button. • If you select a drop rule, the specified packets will be blocked. • If you select a pass rule, the specified packets will be forwarded. 4. Click the Add Match button to enter the source IP address or destination IP address this filter will match on. As you create new matches, the list items change. There can only be one match from each match type for a given rule. Match types like Source Port, Destination Port, and TCP Flags are only available if other matches (for example, Protocol =TCP) have previously been created. 5. Select a protocol, if necessary, from the pull-down menu: ICMP, TCP, UDP, or None to specify any another IP transport protocol. If you chose by number, enter the Protocol by number here. If you chose by name, enter the Protocol by name here. Enter the Source Port this filter will match on. Enter the Destination Port this filter will match on. If you selected ICMP, enter the ICMP Type here. 62 When you are finished configuring the filter, click the Enter Match button. The filter is automatically saved. Packet Filter Rules List Your entries to the packet filter rules list are displayed as a table. NOTE: Default Forwarding Filter If you create one or more filters that have a matching action of forward, then action on a packet matching none of the filters is to block any traffic. Therefore, if the behavior you want is to force the routing of a certain type of packet and pass all others through the normal routing mechanism, you must configure one filter to match the first type of packet and apply Force Routing. A subsequent filter is required to match and forward all other packets. Management IP traffic If the Force Routing filter is applied to source IP addresses, it may inadvertently block communication with the router itself. You can avoid this by preceding the Force Routing filter with a filter that matches the destination IP address of the NVG599 device itself. 63 Administrator’s Handbook Example: Assume a configured Custom Service/Hosted Application for an internal web server whose global port range is 8080-8080. Also assume that we want to allow only one external subnet access to this internal server: 207.53.17.0/24. And finally, assume that we want to disallow one IP address on that subnet, 207.53.17.9, from access to that same server (perhaps they were abusing the system in some way). We would need the following rules: Input Rules Rule Order Action Source IP 207.53.17.9 Destination IP Protocol TCP Source Port Destination Port Drop 8080 Pass 207.53.17.0/24 TCP 8080 Drop TCP 8080 Caution: If the packet filter or port forwarding rule involves TCP port 80 or 3389; or UDP port 47806, 43962, 69, 123, or 53; or if you attempt to add or change a match such that this occurs and you are running in VDSL/Ethernet mode, the following warning will appear. 64 Example 2 The following example uses the GUI to detail how to create a public subnet. 1. Select Home Network -> Subnets & DHCP from the Web management GUI. 2. Select On from the Public Subnet Enable drop-down menu. 3. Enter all applicable public subnet IP address information and select Save at the bottom of the view. 4. Select Firewall -> Packet Filter to create a packet filter that will allow specific traffic to flow to a public LAN client. 5. Scroll to the bottom of the screen and select Add a Pass Rule. This rule will allow traffic to flow through the public subnet based on the match criteria that will be set up next. The new rule will be at the bottom of the Packet Rules list (as shown below). 65 Administrator’s Handbook 6. Select the Add Match button below the new rule created above. This opens the Match Entry view. 7. For this example, the filter will be made based on a TCP port. Select Protocol from the Match Type dropdown menu. This automatically fills in TCP in the Match Value field. At this point do not enable the rule until all criteria have been entered. 8. Click Enter Match. This will return the GUI to the Packet Rules list. 9. Select Add Match below the rule created earlier. 10. Select Destination Port from the Match Type drop-down menu and enter 21 (this value corresponds to FTP) in the Match Value entry box. 11. Click Enter Match. 12. Select Add Match below the same rule created earlier. 13. Select Destination IP Address from the Match Type drop-down menu and enter the IP address entered in Step 3 of this procedure. 14. Select the Enable Rule check box and click Enter Match. The GUI returns to the Packet Rules list and the rule is active and grayed out. It cannot be edited without first disabling the rule. 66 Link: NAT/Gaming When you click the NAT/Gaming link, the NAT/Gaming page appears. The NAT/Gaming feature allows you to host internet applications when NAT (network address translation) is enabled. You can host different games and software on different PCs. From the Service drop-down menu, you can select any of a large number of predefined games and software. (See “List of Supported Games and Software” on page 71.) In addition to choosing from these predefined services you can also select a user defined custom service. (See “Custom Services” on page 69.) 67 Administrator’s Handbook For each supported game or service, you can view the protocols and port ranges used by the game or service by clicking the Service Details button. For example: 1. Select a hosting device from the Needed by Device drop-down menu. 2. Once you choose a software service or game, click Add. 3. Select a PC to host the software from the Select Host Device drop-down menu and click Save. Each time you enable a software service or game, your entry will be added to the list of Service names displayed on the NAT Configuration page. 68 To remove a game or software from the hosted list, choose the game or software you want to remove and click the Remove button. Custom Services To configure a custom service, click the Add/Edit Services button. The Custom Services page appears. Enter the following information: Service Name: A unique identifier for the custom service. Global Port Range: Range of ports on which incoming traffic will be received. Base Host Port: The port number at the start of the port range your NVG599 device should use when forwarding traffic of the specified type(s) to the internal IP address. Protocol: Protocol type of Internet traffic, TCP or UDP. Once you define a custom service it becomes available in the Application Hosting Entry Service menu as one of the services to select. Click the Add button. 69 Administrator’s Handbook Each time you add a custom service, your entry will be added to the list of service names displayed on the Custom Services page. Changes are saved immediately. To remove this Service, click the Delete button. To edit this Service, click the Edit button. NOTE: You cannot edit a custom service if that service is active; it must be inactive before it can be edited. 70 List of Supported Games and Software AIM Talk Act of War - Direct Action Age of Empires II Age of Empires, v.1.0 Age of Empires: The Rise of Rome, v.1.0 Age of Mythology Age of Wonders America's Army Apache Asheron's Call Azureus Baldur's Gate I and II Battlefield 1942 Battlefield Communicator Battlefield Vietnam BitTornado BitTorrent Black and White Blazing Angels Online Brothers in Arms - Earned in Blood Brothers in Arms Online Buddy Phone CART Precision Racing, v 1.0 Calista IP Phone Call of Duty Citrix Metaframe/ICA Client Close Combat III: The Russian Front, v 1.0 Close Combat for Windows 1.0 Close Combat: A Bridge Too Far, v 2.0 Combat Flight Sim 2: WWII Pacific Thr, v 1.0 Combat Flight Sim: WWII Europe Series, v 1.0 Counter Strike DNS Server Dark Reign Delta Force (Client and Server) Delta Force 2 Delta Force Black Hawk Down Diablo II Server Dialpad DirecTV STB 1 DirecTV STB 2 DirecTV STB 3 Doom 3 Dues Ex Dune 2000 Empire Earth Empire Earth 2 F-16, Mig 29 F-22, Lightning 3 FTP Far Cry Fighter Ace II GNUtella Grand Theft Auto 2 Multiplayer H.323 compliant (Netmeeting, CUSeeME) HTTP HTTPS Half Life Half Life 2 Steam Half Life 2 Steam Server Half Life Steam Half Life Steam Server Halo Hellbender for Windows, v 1.0 Heretic II Hexen II Hotline Server ICQ 2001b ICQ Old IMAP Client IMAP Client v.3 IPSec IKE Internet Phone Jedi Knight II: Jedi Outcast Kali KazaA Lime Wire Links LS 2000 Lord of the Rings Online MSN Game Zone MSN Game Zone DX MSN Messenger Mech Warrior 3 MechWarrior 4: Vengeance Medal of Honor Allied Assault Microsoft Flight Simulator 2000 Microsoft Flight Simulator 98 Microsoft Golf 1998 Edition, v 1.0 Microsoft Golf 1999 Edition Microsoft Golf 2001 Edition 71 Administrator’s Handbook Midtown Madness, v 1.0 Monster Truck Madness 2, v 2.0 Monster Truck Madness, v 1.0 Motocross Madness 2, v 2.0 Motocross Madness, v 1.0 NNTP Need for Speed 3, Hot Pursuit Need for Speed, Porsche Net2Phone Operation FlashPoint Outlaws POP-3 PPTP PlayStation Network Quake 2 Quake 3 Quake 4 Rainbow Six RealAudio Return to Castle Wolfenstein Roger Wilco Rogue Spear SMTP SNMP SSH server ShoutCast Server SlingBox Soldier of Fortune StarCraft StarLancer, v 1.0 Starfleet Command TFTP TeamSpeak Telnet Tiberian Sun: Command and Conquer Timbuktu Total Annihilation Ultima Online Unreal Tournament Server Urban Assault, v 1.0 VNC, Virtual Network Computing Warlords Battlecry Warrock Westwood Online, Command and Conquer Win2000 Terminal Server Wolfenstein Enemy Territory World of Warcraft X-Lite XBox 360 Media Center XBox Live 360 Yahoo Messenger Chat Yahoo Messenger Phone ZNES eDonkey eMule eMule Plus iTunes mIRC Auth-IdentD mIRC Chat mIRC DCC - IRC DCC pcAnywhere (incoming) 72 Link: IP Passthrough When you click the IP Passthrough link, the IP Passthrough page appears. IP Passthrough The IP Passthrough feature allows a single PC on the LAN to have the ARRIS Gateway’s public address assigned to it. It also provides PAT (port address translation) (or NAPT – network address and port translation) via the same public IP address for all other hosts on the private LAN subnet. Using IP Passthrough, the public WAN IP is used to provide IP address translation for private LAN computers. The public WAN IP is assigned and reused on a LAN computer. 73 Administrator’s Handbook DHCP address serving can automatically serve the WAN IP address to a LAN computer. When DHCP is used for addressing the designated passthrough PC, the acquired or configured WAN address is passed to DHCP, which will dynamically configure a single-servable-address subnet, and reserve the address for the configured PC’s MAC address. This dynamic subnet configuration is based on the local and remote WAN address and subnet mask. The two DHCP modes assign the needed WAN IP information to the client automatically. • You can select the MAC address of the PC you want to be the IP Passthrough client with fixed mode, or, • with “first-come-first-served” – dynamic – the first client to renew its address will be assigned the WAN IP. Manual mode is like statically configuring your PC. With Manual mode, you configure the TCP/IP Properties of the LAN client PC you want to be the IP Passthrough client. You then manually enter the WAN IP address, gateway address, and so on that matches the WAN IP address information of your ARRIS device. This mode works the same as the DHCP modes. Unsolicited WAN traffic will get passed to this client. The client is still able to access the ARRIS NVG599 device and other LAN clients on the 192.168.1.x network, etc. The Passthrough DHCP Lease – By default, the passthrough host's DHCP leases will be shortened to two minutes. This allows for timely updates of the host's IP address, which will be a private IP address before the WAN connection is established. After the WAN connection is established and has an address, the passthrough host can renew its DHCP address binding to acquire the WAN IP address. You may alter this setting. Click Save. Changes take effect upon restart. A Restriction Because both the NVG599 device and the passthrough host will use the same IP address, new sessions that conflict with existing sessions will be rejected by the NVG599. For example, suppose you are a teleworker using an IPSec tunnel from the router and from the passthrough host. Both tunnels go to the same remote endpoint, such as the VPN access concentrator at your employer’s office. In this case, the first one to start the IPSec traffic will be allowed; the second one – because, from the WAN, it is indistinguishable – will fail. 74 NAT Default Server The NAT default server feature allows you to: Direct your NVG599 device to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN, specified by your entry in the Internal Address field. Enable the default server for certain situations: – Where you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. – When you want all unsolicited traffic to go to a specific LAN host. This feature allows you to direct unsolicited or non-specific traffic to a designated LAN station. With NAT on in the device, these packets normally would be discarded. For instance, this feature could be used for application traffic where you do not know in advance the port or protocol that will be used. Some game applications fit this profile. Click Save. Changes take effect immediately. 75 Administrator’s Handbook Link: Firewall Advanced When you click the Firewall Advanced link the Firewall Advanced screen appears. All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or Internet Protocol (IP) layers. Stateful inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets. Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall. Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled. You can configure UDP and TCP “no-activity” periods that will also apply to NAT timeouts if stateful inspection is enabled on the interface. Stateful Inspection parameters are active on a WAN interface only if enabled on your NVG599 device. Stateful inspection can be enabled on a WAN interface whether NAT is enabled or not. DoS Protection – Denial-of-service (DoS) attacks are common on the Internet, and can render an individual PC or a whole network practically unusable by consuming all its resources. Your NVG599 includes default settings to block the most common types of DoS attacks. For special requirements or circumstances, a variety of additional blocking characteristics are offered. See the following table. 76 Menu item Function Drop packets with invalid source or destination IP address Whether packets with invalid source or destination IP address(es) are to be dropped Protect against port scan Whether to detect and drop port scans. Drop packets with unknown ether types Whether packets with unknown ether types are to be dropped Drop packets with invalid TCP flags Whether packets with invalid TCP flag settings (NULL, FIN, Xmas, etc.) should be dropped Drop incoming ICMP Echo requests Whether all ICMP echo requests are to be dropped; On or Off. Menu item Function Flood Limit Whether packet flooding should be detected and offending packets be dropped; On or Off. Flood rate limit Specifies the number limit of packets per second before dropping the remainder. Flood burst limit Specifies the number limit of packets in a single burst before dropping the remainder. Flood limit ICMP enable Whether ICMP traffic packet flooding should be detected and offending packets be dropped; On or Off. Flood limit UDP enable Whether UDP traffic packet flooding should be detected and offending packets be dropped; On or Off. Flood limit UDP Pass multicast Allows exclusion of UDP multicast traffic. On by default. Flood limit TCP enable Allows exclusion of TCP traffic. Off by default. Flood limit TCP SYN-cookie Allows TCP SYN cookies flooding to be excluded. Neighbor Discovery Attack protection Prevents downstream traffic from an upstream device that sends excessive traffic but receives no replies; On or Off. ESP Header Forwarding Allows the use of Encapsulating Security Payload (ESP) data payload encryption for IP Secure (IPsec) from qualifying endpoints; On or Off. Authentication Header Forwarding Accept and forward IPSec packets with Authencation Headers, which may be used by some IPSec implementations to validate packet sources ; On or Off. Reflexive ACL When IPv6 is enabled, Reflexive Access Control Lists can deny inbound IPv6 traffic unless this traffic results from returning outgoing packets (except as configured through firewall rules). If you make any changes here, click the Save button. 77 Administrator’s Handbook Diagnostics When you click the Diagnostics tab, the Troubleshoot page appears. This automated multi-layer test examines the functions of the router from the physical connections to the data traffic being sent by users through the router. You can run all the tests in order by clicking the Run Full Diagnostics button. The device will automatically test a number of components to determine any problems. You can see detailed results of the tests by clicking the Details buttons for each item. The details presented depend on the configuration of your router and your network type. 78 Here is an example of the Ethernet Details screen. Test Internet Access Internet access tests send a ping from the modem to either the LAN or WAN to verify connectivity. A ping could be either an IP address (163.176.4.32) or domain name (www.arris.com). You enter a Web address URL or an IP address in the respective field. Click the Ping, Trace, NSLookup, or Detect Missing Filter button. Results will be displayed in the Progress Window as they are generated. Ping - tests the reachability of a particular network destination by sending an ICMP echo request and waiting for a reply. Traceroute - displays the path to a destination by showing the number of hops and the router addresses of these hops. NSLookup - converts a domain name to its IP address and vice versa. Detect Missing Filter - if you click the Detect Missing Filter button, a warning message appears at the top since the detection takes up to 2 minutes. When completed the Progress area might look like following. To use the ping capability, type a destination address (domain name or IP address) in the text box and click the Ping, Trace, or Lookup button. The results are displayed in the Progress Window. This sequence of tests takes approximately one minute to generate results. Be sure to wait for the test to run to completion. 79 Administrator’s Handbook Each test generates one of the following result codes: Result Meaning * PASS: The test was successful. * FAIL: The test was unsuccessful. * SKIPPED: The test was skipped because a test on which it depended failed. * PENDING: The test timed out without producing a result. Try running the test again. * WARNING: The test was unsuccessful. The service provider equipment your modem connects to may not support this test. Below are some specific tests: Action If Ping Fails, Possible Causes Are: From the Check Connection Page: Ping the Internet default gateway IP address DSL is down, DSL settings are incorrect; gateway’s IP address or subnet mask are wrong; gateway router is down. Ping an Internet site by IP address Site is down. Ping an Internet site by name Servers are down; site is down. From a LAN PC: Ping the modem’s LAN IP address 80 IP address and subnet mask of PC are not on the same scheme as the modem; cabling or other connectivity issue. Ping an Internet site by IP address PC's subnet mask may be incorrect, site is down. Ping an Internet site by name DNS is not properly configured on the PC, site is down. Link: Logs When you click Logs, the Logs page appears. The current status of the device is displayed for all logs: System, Firewall, or VoIP. Choose the log you want to display from the drop-down menu. You can clear all log entries by clicking the Clear Log button. You can save logs to a text (.TXT) file by clicking the Save to File button. This will download the file to your browser’s default download location on your hard drive. The file can be opened with your favorite text editor. NOTE: Some browsers, such as Internet Explorer for Windows XP, require that you specify the ARRIS device’s URL as a “Trusted site” in “Internet Options: Security.” This is necessary to allow the download of the log text file to the PC. 81 Administrator’s Handbook The following is an example log portion saved as a .TXT file: 82 Link: Update When you click Update, the Update page appears. Operating system software is what makes your NVG599 device run, and occasionally it needs to be updated. Your Current software version is displayed at the top of the page. To update your software from a file on your PC, you must first download the software from your service provider's support site to your PC's hard drive. 1. Browse your computer for the operating system file you downloaded and select the file. 2. Click the Update button. The LEDs will operate normally as described in “Status Indicator Lights” on page 88. 3. The installation may take a few minutes and the Web page will indicate a 3-part countdown before returning you to the Home page; wait for it to complete. During the software installation, you will lose Internet and phone service. The LEDs will function as follows: • The Power LED will flash Orange/Amber during firmware upgrade (flash writing to memory) and all other LEDs will be off. 4. The Gateway will restart automatically. As the device reboots, the LEDs display power-on behavior. 5. Your new operating system will then be running. 83 Administrator’s Handbook Link: Resets When you click the Resets link, the Resets page appears. In some cases, you may need to clear all the configuration settings and start over again to program the ARRIS NVG599 device. You can perform a factory reset to do this. It might also be useful to reset your connection to the Internet without deleting all of your configuration settings. Click the Reset IP button to refresh your Internet WAN IP address. LAN-side users will be briefly disconnected from the Internet, but will otherwise be unaffected. Click the Reset Connection button to disconnect and reconnect all of your connections, including your VoIP phones. Click the Reset Device button to reset the Gateway back to its original factory default settings. Click the Restart button to reboot the device. Previous configuration settings are still retained. NOTE: Exercise caution before performing a factory reset. This will erase any configuration changes that you may have made and allow you to reprogram your NVG599 device. 84 Link: Syslog When you click the Syslog link the Syslog configuration page appears. You can configure a UNIX-compatible (BSD Syslog protocol - RFC 3164) Syslog client to report a number of subsets of the events entered in the device logs. You can enable or disable the Syslog client dynamically. When enabled, it will report any appropriate and previously unreported events. You can specify the Syslog server’s address and port, if required, either in dotted decimal format or as a DNS name of up to 63 characters. You can specify the UNIX Syslog facility to use by selecting from the Facility drop-down menu. From the Log Level drop-down menu, you can select a level from a list organized in decreasing severity level: Emergency, Alert, Critical, Error, Warning, Notice, Info, or Debug. By toggling each event descriptor to either On or Off, you can determine which ones are logged and which are ignored. You will need to install a Syslog client daemon program on your PC and configure it to report the events you specified in the Syslog configuration screen. Click the Save button. 85 Administrator’s Handbook Link: Event Notifications When you click the Event Notifications link, the Event Notifications page appears. If you select the Broadband Status Notification checkbox, the device will alert users on your network if the connection to the Internet should fail. In that event, troubleshooting suggestions will display. If you select the Missing Filter Notification checkbox, the device will alert users on your network if hardware line filters are either missing or improperly installed. In that event, troubleshooting suggestions will display. Link: NAT Table When you click the NAT Table link, the NAT Table page appears. The NAT Table page displays the network address translation sessions in use by the NVG599 device. You can use the drop-down menu to limit the displayed sessions to selected IP addresses. To refresh all the sessions displayed, click the Reset button. 86 CHAPTER 3 Basic Troubleshooting This chapter gives some simple suggestions for troubleshooting problems with your NVG599 VDSL2 Gateway’s initial configuration. This chapter covers the following topics: Status Indicator Lights on page 88 Factory Reset Switch on page 95 Event Log Messages on page 96 Before troubleshooting, make sure you have: Read this guide Plugged in all the necessary cables Set your PC’s TCP/IP controls to obtain an IP address automatically 87 Administrator’s Handbook Status Indicator Lights The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below. ARRIS NVG599 VDSL2 Gateway Status Indicator Lights Side View Power Battery Ethernet Wireless HomePNA Broadband 1 Broadband 2 Service Phone 1 Phone 2 USB WPS LED Power Solid Green = The device is powered. Flashing Green = A power-on self-test (POST) is in progress Flashing Red = A POST failure (not bootable) or device malfunction occurred. Flashing Amber = Firmware upgrade in progress (see below) Off = The unit has no AC power. If the battery is in use, the Battery LED will indicate battery status, and all other LEDs will be off. Power during Firmware Upgrade During the software installation, you will lose Internet and phone service. The LEDs will function as follows: 1. As firmware is being loaded into flash, the LEDs operate normally. 2. During the firmware upgrade, which takes a few minutes, the Power LED will flashes amber (flash writing to memory), and all other LEDs are off. 3. The NVG599 restarts automatically. As the device reboots, the LEDs display power-on behavior. All during Boot process • Power LED = Flashing Green • All other LEDs = Off If the device does not boot and fails its self-test or fails to perform initial load of the bootloader: • Power LED = Flashing Red • ALL other LEDs = Off If the device boots and then detects a failure: Power LED = Flashing Green starting POST, and then all LEDs will flash red, including Power LED. Battery 88 Activity Solid Green = Battery in place but not being used. Flashing Green = Battery charging. Solid Red = Battery backup mechanism has a fault. Flashing Red = Battery needs to be replaced. Solid Amber = Battery in use. Flashing Amber = Low battery. Off = No battery, or battery has no charge. LED Activity Ethernet Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. WiFi Solid Green = Wi-Fi is powered. Flickering Green = Activity seen from devices connected via Wi-Fi. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no powered devices are connected to the associated ports. HomePNA Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. Broadband 1**, 2 Solid Green = Good broadband connection (good DSL sync or Gigabit Ethernet). Flashing Green = Attempting broadband connection (DSL attempting sync). Flashing Green and Red = If, after three consecutive minutes, the broadband connection fails to be established, the LED switches to Flashing Green alternating with a five second steady Red while attempting or waiting to establish a broadband connection. This pattern continues until the broadband connection is successfully established. Flashing Red = No DSL signal on the line. This display is not used during times of temporary ‘no tone’ during the training sequence. Off = The device is not powered. ** Broadband 1 LED is also the Gigabit Ethernet WAN LED when that is in play (and DSL is not). Service Solid Green = IP connected. The device has a WAN IP address from DHCP or 802.1x authentication and the broadband connection is up. Flashing Green = Attempting connection, attempting IEEE 802.1X authentication, or attempting to obtain DHCP information. Red = Device attempted to become IP connected and failed (no DHCP response, 802.1x authentication failed, no IP address from IPCP, etc.). The Red state times out after two minutes, and the Service indicator light returns to the Off state. Off = The device is not powered or the broadband connection is not present. Phone 1, 2 USB Solid Green = The associated VoIP line has been registered with a SIP proxy server. Flashing Green = Indicates a telephone is off-hook on the associated VoIP line. Off = VoIP not in use, line not registered, or NVG599 power off. Solid Green = Powered device connected to the associated port (includes devices with wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, no cable or no powered devices connected to the associated ports. 89 Administrator’s Handbook LED Activity Solid Green = Wi-Fi Protected Setup has been completed successfully. LED should stay on for 5 minutes or until push button is pressed again. Flashing Green = Continues for 2 minutes, indicating when WPS is broadcasting. Flashing Red = Continues for 2 minutes, indicating a Session overlap was detected (possible security risk). Solid Red = Error unrelated to security, such as failure to find a partner, or WPS is disabled. LED should stay solid red for 5 minutes or until push button is pressed again. Off = The device is not powered, or no cable or no powered devices are connected to the associated ports. WPS (appears after using WPS button) Rear View Reset Power Jack LED F-Connector (HPNA) RJ14 (FXS) DSL (WAN) Gigabit Ethernet (WAN) Ethernet (LAN) USB Action Ethernet 1,2 3,4 Flashing Amber = A Gigabit Ethernet device is connected to each port. Solid Green = A 10/100 Ethernet device is connected. Flickering Green = Ethernet traffic activity. Off = The device is not powered, or no powered devices are connected to the associated ports. NOTE: The NVG599 supports two VoIP lines over one RJ11 VoIP port. In order to connect two phone lines the supplied inner/outer pair splitter adapters must be attached to the RJ11 VoIP port in order to terminate both lines. This is a special-purpose splitter. You must only use the inner/outer pair splitter adapters supplied by AT&T. 90 LED Function Summary Matrix Power Solid Green = The device is powered. Flashing Green = A power-on selftest (POST) is in progress. Orange/Amber = Firmware upgrade (see “Power during Firmware Upgrade” on page 88) Flashing Red = A POST failure (not bootable) or device malfunction occurred. Off = The unit has no AC power. * When the device encounters a POST failure, all indicator lights on the front of the device continuously flash. Battery Solid Green = Battery in place but not being used. Flashing Green = Battery charging. Ethernet Solid Green = Powered device connected to the associated port (includes devices with wake-onLAN capability where a slight voltage is supplied to the Ethernet connection). Flashing Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, no cable or no powered devices connected to the associated ports. WiFi Solid Green = WiFi is powered. Flashing Green = Activity seen from devices connected via Wi-Fi. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered or no powered devices connected to the associated ports. HomePNA Solid Green = Powered device connected to the associated port (includes devices with wake-onLAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. Off = The device is not powered, no cable or no powered devices connected to the associated ports. Solid Amber = Battery in use. Flashing Amber = Low battery. Solid Red = Battery backup mechanism has a fault. Flashing Red = Battery needs to be replaced. Off = No battery or battery has no charge. Cycle between all colors = Battery conducting self-test. 91 Administrator’s Handbook 92 Broadband 1**, 2 Solid Green = Good broadband connection (i.e., good DSL Sync). ** Broadband 1 LED is also the Gigabit ethernet WAN LED when that is in play (and DSL is not). Flashing Green = Attempting broadband connection (i.e., DSL attempting sync). Service Solid Green = IP connected (The device has a WAN IP address from DHCP or 802.1x authentication and the broadband connection is up). Flashing Green = Attempting PPP connection.þ Attempting IEEE 802.1X authentication or attempting to obtain DHCP information. Phone 1, 2 Solid Green = The associated VoIP line has been registered with a SIP proxy server. Flashing Green = Indicates a telephone is off-hook on the associated VoIP line. Flashing Green & Red = If the broadband connection fails to be established for more than three consecutive minutes the LED switches to Flashing Green when attempting or waiting to establish a broadband connection alternating with a five second steady Red. This pattern continues until the broadband connection is successfully established. Flashing Red = No DSL signal on the line. This is only used when there is no signal, not during times of temporary ‘no tone’ during the training sequence. Off = The device is not powered. Red = Device attempted to become IP connected and failed (no DHCP response, 802.1x authentication failed, no IP address from IPCP, etc.). The Red state times out after two minutes and the Service indicator light returns to the Off state. Off = The device is not powered or the broadband connection is not present. Off = VoIP not in use, line not registered or NVG599 power off. USB Solid Green = Powered device connected to the associated port (includes devices with wake-onLAN capability where a slight voltage is supplied to the Ethernet connection). Flickering Green = Activity seen from devices associated with the port. The flickering of the light is synchronized to actual data traffic. WPS Solid Green = WiFi Protected Setup has been completed successfully. It should stay on for 5 minutes or until push button is pressed again. Flashing Green = Indicates when WPS is broadcasting. Off = The device is not powered, no cable or no powered devices connected to the associated ports. Solid Red = Error unrelated to security, such as failed to find any partner, or protocol prematurely aborted. It should stay Solid Red for 5 min or until push button is pressed again. Flashing Red = Session overlap detected (possible security risk) in Scenario. Off = WPS is not active, the device is not powered, no cable or no powered devices connected to the associated ports. 93 Administrator’s Handbook If a status indicator light does not look correct, look for these possible problems: LED Not Lit Power 94 Possible Problems Make sure the power adapter is plugged into the DSL modem properly. Try a known good wall outlet. If a power strip is used, make sure it is switched on. Broadband Make sure that any telephone has a microfilter installed. Make sure that you are using the correct cable. The DSL cable is the thinner standard telephone cable and is labeled “Data Cable.” Make sure the DSL cable is plugged into the correct wall jack. Make sure the DSL cable is plugged into the DSL port on the DSL modem. Make sure the DSL line has been activated at the central office DSLAM. Make sure the DSL modem is not plugged into a micro filter. Ethernet Make sure the you are using the yellow Ethernet cable, not the DSL cable. The Ethernet cable is thicker than the standard telephone cable. Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC. Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL modem. Make sure you have Ethernet drivers installed on the PC. Make sure the PC’s TCP/IP properties for the Ethernet network control panel are set to obtain an IP address via DHCP. Make sure the PC has obtained an address in the 192.168.1.x range. (You may have changed the subnet addressing.) Make sure the PC is configured to access the Internet over a LAN. Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being used to connect to the DSL modem. Factory Reset Switch Lose your access code? This section shows how to use the factory reset switch to reset the NVG599 so that you can access the configuration screens once again. NOTE: Keep in mind that all of your settings will need to be reconfigured. If you don't have an access code, the only way to access the NVG599 is to follow these steps: 1. Referring to the diagram below, find the round Reset switch opening. Reset Switch 2. Carefully insert the point of a pen or an unwound paperclip into the opening. If you press the factory reset switch for less than ten seconds, the device will be rebooted. The indicator lights on the device will respond immediately and start blinking red within one second of the reset switch being pressed. The lights will blink whether the switch is still being pressed or has been released. The indicator lights will flash for a minimum of five seconds, even if the reset switch is released within five seconds of being pressed. If the reset switch is held for more than five seconds, it will continue to blink until released or until ten seconds have elapsed (see below). If you press the factory reset switch for a longer period of time, the device will be reset to the factory default shipped settings. If the switch is held for ten seconds, the Power indicator continues to blink for an additional five seconds, and then the indicator lights return to their normal operating mode, whether or not the reset switch is still depressed. 95 Administrator’s Handbook Log Event Messages The system generates the log messages described in the following tables for events related to administrative access, system operation, DSL issues, packet access, or firewall issues. Administration-Related Log Messages 1. administrative access attempted: This log message is generated whenever the user attempts to access the router's management interface. 2. administrative access authenticated and allowed: This log message is generated whenever the user attempts to access the router's management interface and is successfully authenticated and allowed access to the management interface. 3. administrative access allowed: If for some reason, a customer does not want password protection for the management interface, this log message is generated whenever any user attempts to access the router's management interface and is allowed access to the management interface. 4. administrative access denied invalid user name: This log message is generated whenever the user tries to access the router's management interface and authentication fails because of an incorrect username. 5. administrative access denied invalid password: This log message is generated whenever the user tries to access the router's management interface and authentication fails because of an incorrect password. 6. administrative access denied telnet access not allowed: This log message is generated whenever the user tries to access the router's Telnet management interface from a public interface and is not permitted because remote management is disabled. 7. administrative access denied web access not allowed: This log message is generated whenever the user tries to access the router's HTTP management interface from a public interface and is not permitted because remote management is disabled. System Log Messages 96 1. Received NTP Date and Time: This log message is generated whenever NTP receives date and time from the server. 2. EN: IP up: This log message is generated whenever Ethernet WAN comes up. 3. WAN: Ethernet WAN1 activated at 100000 Kbps: This log message is generated when the Ethernet WAN link is up. 4. Device Restarted: This log message is generated when the router has been restarted. DSL Log Messages (Most Common) 1. WAN: Data link activated atKbps (rx/tx) This log message is generated when the DSL link comes up. 2.WAN: Data link deactivated This log message is generated when the DSL link goes down. 3. RFC1483 up This log message is generated when RFC1483 link comes up. 4. RFC1483- : IP down This log message is generated when RFC1483 link goes down. 5. PPP: Channel up Dialout Profile name: This log message is generated when a PPP channel comes up. 6. PPP- down: This log message is generated when a PPP channel goes down. The reason for the channel going down is displayed as well. Access-Related Log Messages 1. permitted: This log message is generated whenever a packet is allowed to traverse router interfaces or allowed to access the router itself. 2. attempt: This log message is generated whenever a packet attempts to traverse router interfaces or attempts to access the router itself. 3. dropped - violation of security policy: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped by the firewall because it violates the expected conditions. 4. dropped - invalid checksum: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because of invalid IP checksum. 5. dropped - invalid data length: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the IP length is greater than the received packet length or if the length is too small for an IP packet. 6. dropped - fragmented packet: This log message is generated whenever a packet, traversing the router, is dropped because it is fragmented, stateful inspection is turned ON on the packet's transmit or receive interface, and the deny-fragment option is enabled. 7. dropped - cannot fragment: This log message is generated whenever a packet traversing the router is dropped because the packet cannot be sent without fragmentation, but the do-not-fragment bit is set. 8. dropped - no route found: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because no route is found to forward the packet. 9. dropped - invalid IP version: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the IP version is not 4. 10. dropped - possible land attack: This log message is generated whenever a packet, traversing the router or destined to the router itself, is dropped because the packet is a TCP/UDP packet and the source IP address and source port equals the destination IP address and destination port. 11. TCP SYN flood detected: This log message is generated whenever a SYN packet destined to the router's management interface is dropped because the number of SYN-sent and SYN-receive messages exceeds one-half the number of allowable connections in the router. 97 Administrator’s Handbook Access-Related Log Messages 12. Telnet receive DoS attack packets dropped: This log message is generated whenever TCP packets destined to the router's Telnet management interface are dropped due to overwhelming receive data. 13. dropped - reassembly timeout: This log message is generated whenever packets, traversing the router or destined to the router itself, are dropped because of reassembly timeout. 14. dropped - illegal size: This log message is generated whenever packets, traversing the router or destined to the router itself, are dropped during reassembly because of illegal packet size in a fragment. Firewall Log Messages Detail (AT&T Requirement #841) Reason Enumeration ( C ) 98 Log Text Representation Why the Packet Was Logged NM_LOGDROP_CAT_DIR DIRECTION Direction (generic) NM_LOGDROP_CAT_DIR_UP DIRECTION-UP Upstream direction NM_LOGDROP_CAT_DIR_DOWN DIRECTION-DOWN Downstream direction NM_LOGDROP_CAT_ETH ETH Ethernet header (generic) NM_LOGDROP_CAT_ETH_SRC_ADDR ETH-SRC Ethernet source MAC address NM_LOGDROP_CAT_ETH_DST_ADDR ETH-DST Ethernet destination MAC address NM_LOGDROP_CAT_ETH_PROT ETH-PROTOCOL Ethernet Protocol NM_LOGDROP_CAT_ETH_VLAN ETH-VLAN Ethernet VLAN ID (where applicable) NM_LOGDROP_CAT_IP IP IP header (generic) NM_LOGDROP_CAT_IP_SRC IP-SRC IP source address NM_LOGDROP_CAT_IP_DST IP-DST IP destination address NM_LOGDROP_CAT_IP_PROT IP-PROTOCOL IP Protocol NM_LOGDROP_CAT_IP_SPOOF IP-SPOOF IP address is spoofed (could not have been sent by a device legitimately with the address in the source address field) NM_LOGDROP_CAT_IP_ILL IP-ILLEGAL IP address is illegal (either src or dest) NM_LOGDROP_CAT_TCP TCP TCP header (generic) NM_LOGDROP_CAT_TCP_SRC_PORT TCP-SRC-PORT TCP source port NM_LOGDROP_CAT_TCP_DST_PORT TCP-DST-PORT TCP destination port NM_LOGDROP_CAT_TCP_FLAGS TCP-FLAGS TCP flags field NM_LOGDROP_CAT_UDP UDP UDP header (generic) NM_LOGDROP_CAT_UDP_SRC_PORT UDP-SRC-PORT UDP source port NM_LOGDROP_CAT_UDP_DST_PORT UDP-DST-PORT UDP destination port NM_LOGDROP_CAT_ICMP ICMP ICMP packet (generic) NM_LOGDROP_CAT_ICMP_TYPE ICMP-TYPE ICMP Type field NM_LOGDROP_CAT_ICMP_CODE ICMP-CODE ICMP Code field NM_LOGDROP_CAT_ICMP6 ICMPv6 ICMPv6 (generic) Firewall Log Messages Detail (AT&T Requirement #841) Reason Enumeration ( C ) Log Text Representation Why the Packet Was Logged NM_LOGDROP_CAT_POLICY POLICY Policy (generic). This currently includes filterset rules, restricted hosts, IPv6 profiles. NM_LOGDROP_CAT_POLICY_INPUT POLICY-INPUT-GEN-DISCARD Packets destined for the CPE that are generically discarded (we specify the packets we do want; the rest are discarded.) NM_LOGDROP_CAT_POLICY_WAN_MGMT POLICY-WAN-MGMT-ACCESS 1) Trying to access CPE service from WAN side using LAN-side port 2) Trying to access CPE service from LAN side using WAN-side IP address 3) Trying to access CPE service from WAN side using IPv6 NM_LOGDROP_CAT_POLICY_ICMP_ECHO POLICY-ICMP-ECHO ICMP echo request discarded (more specific than NM_LOGDROP_CAT_ICMP_TYPE) NM_LOGDROP_CAT_POLICY_UWC_RESTRICT POLICY-UWC-RESTRICT Packets dropped because of “Universal Wi-Fi Configuration” restrictions (currently unused) NM_LOGDROP_CAT_POLICY_RESTRICTED_HO ST POLICY-RESTRICTED-HOST Packets dropped because of “Restricted Host” feature (either content or time restrictions) (currently unused) NM_LOGDROP_CAT_POLICY_WAN_DNS_QUE RY POLICY-WAN-SIDE-DNSQUERY DNS query packets received on a WAN interface NM_LOGDROP_CAT_POLICY_WAN_DHCP_TO SRVR POLICY-WAN-SIDE-DHCP-TOSRVR DHCP Discover request received on a WAN interface NM_LOGDROP_CAT_POLICY_AH POLICY-IPV6-AH IPv6 packets with AH header (if so configured) NM_LOGDROP_CAT_POLICY_ESP POLICY-IPV6-ESP IPv6 packets with ESP header (if so configured) NM_LOGDROP_CAT_POLICY_DEP_HEADER POLICY-DEPRECATEDHEADER IPv6 packets with deprecated header (currently this only includes routing extension header type 0) NM_LOGDROP_CAT_POLICY_CAPT_PORTAL POLICY-CAPTIVE-PORTAL [IPv6] packets dropped because captive portal is enabled. NM_LOGDROP_CAT_FLOW FLOW Packets rejected as a result of analysis of multiple related packets (generic) NM_LOGDROP_CAT_FLOW_FLOOD FLOOD Packets rejected because of floodlimiting NM_LOGDROP_CAT_FLOW_PORTSCAN PORTSCAN Packets rejected because of portscan detection NM_LOGDROP_CAT_FLOW_DOS_OTHER OTHER-DoS Packets rejected because of other DoS detection. Currently this includes downstream flows that don't generate upstream responses - specifically addressing IPv6 Neighbor Discovery DoS attacks. 99 Administrator’s Handbook 100 CHAPTER 4 Command Line Interface The NVG599 VDSL2 Gateway operating software includes a command line interface (CLI) that lets you access your NVG599 device over a Telnet connection. You can use the command line interface to enter and update the unit’s configuration settings, monitor its performance, and restart it. This chapter covers the following topics: “Overview” on page 103 “Starting and Ending a CLI Session” on page 105 “Using the CLI Help Facility” on page 106 “About SHELL Commands” on page 106 “SHELL Commands” on page 107 “About CONFIG Commands” on page 118 “CONFIG Commands” on page 121 “Debug Commands” on page 178 101 Administrator’s Handbook CONFIG Commands “Connection Commands” on page 121 “Filter Set Commands” on page 124 “Queue Commands” on page 129 “IP Gateway Commands” on page 132 “IPv6 Commands” on page 132 “IP DNS Commands” on page 139 “IP IGMP Commands” on page 139 “NTP Commands” on page 142 “Application Layer Gateway (ALG) Commands” on page 142 “Dynamic DNS Commands” on page 143 “Link Commands” on page 143 “Management Commands” on page 146 “Remote Access Commands” on page 148 “Physical Interfaces Commands” on page 150 “PPPoE Relay Commands” on page 157 “NAT Pinhole Commands” on page 157 “Security Stateful Packet Inspection (SPI) Commands” on page 158 “VoIP Commands” on page 160 “System Commands” on page 173 102 Overview The CLI has two major command modes: SHELL and CONFIG. Summary tables that list the commands are provided below. Details of the entire command set follow in this section. SHELL Commands Command arp clear clear_certificate clear_https_certkey clear_firewall_log clear_log configure diagnose download exit ffbb help install log loglevel netstat nslookup ping quit 6rd-check reset restart show start status telnet traceroute upload view who wps Description Send ARP request Erase all stored configuration information Remove an SSL certificate that has been installed Remove a secure HTTP certificate key value Empty the contents of the firewall event log Erase all stored log info in flash memory Configure unit's options Run self-test Download config file Quit this shell Show the number of POST fault states Get more: “help all” or “help help” Download and program an image into flash Add a message to the diagnostic log Report or change diagnostic log level Show IP information Send DNS query for host Send ICMP echo request Quit this shell Send a 6rd loopback packet to the border gateway Reset subsystems Restart unit Show system information Start subsystem Show basic status of unit Telnet to a remote host Send traceroute probes Upload config file Show configuration information Show who is using the shell Enter Wireless Protection Settings mode 103 Administrator’s Handbook CONFIG Commands Command Verbs delete help save script set validate view Description Delete configuration list data Display a list of Help command options Save configuration data Print configuration data Set configuration data Validate configuration settings View configuration data Keywords conn ip ip6 dns gfs igmp ntp gateway link management physical dsl enet pinhole pppoe-relay preferences queue security system target-ad-insertion voip log Connection options TCP/IP protocol options IPv6 protocol options Domain Name System options Global filter set options IGMP configuration options Network Time Protocol options Gateway options WAN link options System management options Physical interface options DSL configuration options Ethernet options Pinhole options Point to Point Protocol over Ethernet relay options Shell environment preferences Queue options Security (firewall) options Gateway’s system options Targeted Ad Insertion (TAI) options IP Voice (VoIP) configuration options System activity logging options Command Utilities top quit exit 104 Go to top level of configuration mode Exit from configuration mode; return to shell mode Exit from configuration mode; return to shell mode Starting and Ending a CLI Session To start a CLI session, you need to open a Telnet connection from a workstation on your network. You initiate a Telnet connection by issuing the following command from an IP host that supports Telnet, for example, a personal computer running a Telnet application such as NCSA Telnet. telnet You must know the IP address of the NVG599 device before you can make a Telnet connection to it. By default, your NVG599 uses 192.168.1.254 as the IP address for its LAN interface. You can use a Web browser to configure the NVG599 IP address. Logging In The command line interface log-in process emulates the log-in process for a UNIX host. To log in, enter the user name and your password. Entering the administrator password lets you display and update all NVG599 settings. When you have logged in successfully, the command line interface lists the user name and the security level associated with the password you entered in the diagnostic log. Ending a CLI Session You end a command line interface session by typing quit from the SHELL node of the command line interface hierarchy. 105 Administrator’s Handbook Using the CLI Help Facility The help command displays online help for SHELL and CONFIG commands. To display a list of the commands available to you from your current location within the command line interface hierarchy, type help or a question mark (?). To obtain help for a specific CLI command, type help . You can truncate the help command to h or a question mark when you request help for a CLI command. About SHELL Commands Begin in SHELL mode when you start a CLI session. SHELL mode lets you perform the following tasks: Monitor NVG599 performance Display and reset NVG599 device statistics Issue administrative commands to restart NVG599 device functions SHELL Prompt When you are in SHELL mode, the CLI prompt is the name of the NVG599 device followed by a right angle bracket (>). For example, if you open a CLI connection to the NVG599 device named “ARRIS-3000/9437188,” you would see ARRIS-3000/9437188> as your CLI prompt. SHELL Command Shortcuts You can truncate most commands in the CLI to their shortest unique string. For example, you can use the truncated command q in place of the full quit command to exit the CLI. However, you would need to enter rese for the reset command, since the first characters of reset are common to the restart command. The only commands you cannot truncate are restart and clear. To prevent accidental interruption of communications, you must enter the restart and clear commands in their entirety. You can use the Up and Down arrow keys to scroll backward and forward through recent commands you have entered. Alternatively, you can use the !! command to repeat the last command you entered. 106 SHELL Commands Common Commands arp nnn.nnn.nnn.nnn Sends an Address Resolution Protocol (ARP) request to match the nnn.nnn.nnn.nnn IP address to an Ethernet hardware address. clear [ yes ] Clears the configuration settings in an NVG599 device. You are prompted to confirm the clear command by entering yes. clear_certificate Removes an SSL certificate that has been installed. clear_https_certkey Removes any Secure HTTP certificate key value installed in the NVG599. configure Puts the command line interface into Configure mode, which lets you configure your NVG599 with config commands. The config commands are described starting on page 121. download [ server_address ] [ filename ] [ confirm ] Installs a file of configuration parameters into the NVG599 device from a TFTP (Trivial File Transfer Protocol) server. The TFTP server must be accessible on your Ethernet network. You can include one or more of the following arguments with the download command. If you omit arguments, the console prompts you for this information. The server_address argument identifies the IP address of the TFTP server from which you want to copy the NVG599 configuration file. The filename argument identifies the path and name of the configuration file on the TFTP server. If you include the optional confirm keyword, the download begins as soon as all information is entered. You can also download an SSL certificate file from a trusted certification authority (CA), on platforms that support SSL, as follows: download [-cert] [server_address ] [filename] [confirm] ffbb Displays the number of times that the NVG599 device has entered a Power-On Self-Test (POST) fault state. install [ server_address ] [ filename ] [ confirm ] Downloads a new version of the NVG599 operating software from a TFTP (Trivial File Transfer Protocol) server, validates the software image, and programs the image into the NVG599 memory. After you install new operating software, you must restart the NVG599 device. 107 Administrator’s Handbook The server_address argument identifies the IP address of the TFTP server on which your NVG599 operating software is stored. The filename argument identifies the path and name of the operating software file on the TFTP server. If you include the optional keyword confirm, you will not be prompted to confirm whether or not you want to perform the operation. log message_string Adds the message in the message_string argument to the NVG599 diagnostic log. loglevel [ level ] Displays or modifies the types of log messages you want the NVG599 to record. If you enter the loglevel command without the optional level argument, the command line interface displays the current log level setting. You can enter the loglevel command with the level argument to specify the types of diagnostic messages you want to record. All messages with a level number equal to or greater than the level you specify are recorded. For example, if you specify log level 3, the diagnostic log will retain high-level informational messages (level 3), warnings (level 4), and failure messages (level 5). Use the following values for the level argument: 1 or low – Low-level informational messages or greater; includes trivial status messages. 2 or medium – Medium-level informational messages or greater; includes status messages that can help monitor network traffic. 3 or high – High-level informational messages or greater; includes status messages that may be significant but do not constitute errors. 4 or warning – Warnings or greater; includes recoverable error conditions and useful operator information. 5 or failure – Failures; includes messages describing error conditions that may not be recoverable. netstat -i Displays the IP interfaces for your NVG599. netstat -r Displays the IP routes stored in your NVG599. nslookup [ hostname | ip_address ] Performs a domain name system lookup for a specified host. The hostname argument is the name of the host for which you want DNS information; for example, nslookup klaatu. The ip_address argument is the IP address, in dotted decimal notation, of the device for which you want DNS information. ping [-s size] [-c count ] [ hostname | ip_address ] Causes the NVG599 to issue a series of ICMP Echo requests for a device with the specified name or IP address. The hostname argument is the name of the device you want to ping; for example, ping ftp.arris.com. The ip_address argument is the IP address, in dotted decimal notation, of the device you want to locate. If a host using the specified name or IP address is active, it returns one or more ICMP echo replies, confirming that it is accessible from your network. 108 The -s size argument lets you specify the size of the ICMP packet. The -c count argument lets you specify the number of ICMP packets generated for the ping request. Values greater than 250 are truncated to 250. You can use the ping command to determine whether a hostname or IP address is already in use on your network. You cannot use the ping command to ping the NVG599 device’s own IP address. quit Exits the NVG599 command line interface. 6rd-check [-s size] [-c count] conn_name Generates and sends 6rd (IPv6 Rapid Deployment) loopback packets to the 6rd gateway. reset arp Clears the Address Resolution Protocol (ARP) cache on your unit. reset crash Clears crash-dump information, which identifies the contents of the NVG599 registers at the point of system malfunction. reset dhcp server Clears the DHCP lease table in the NVG599 device. reset enet [ all ] Resets Ethernet statistics to zero. Resets individual LAN switch port statistics as well as wireless and WAN Ethernet statistics (where applicable). reset firewall-log Rewinds the firewall log to the first entry. reset ipmap Clears the IPMap table (NAT). reset log Rewinds the diagnostic log display to the top of the existing NVG599 diagnostic log. The reset log command does not clear the diagnostic log. The next show log command will display information from the beginning of the log file. reset wan This function resets WAN interface statistics. 109 Administrator’s Handbook restart [ seconds ] Restarts your NVG599 device. If you include the optional seconds argument, your NVG599 will restart when the specified number of seconds have elapsed. You must enter the complete restart command to initiate a restart. show all-info Displays all settings currently configured in the NVG599 device. show bridge interfaces Displays bridge interfaces maintained by the NVG599 device. show bridge table Displays the bridging table maintained by the NVG599 device. show config Dumps the ARRIS Gateway’s configuration script just as the script command does in Configure mode. show crash Displays the most recent crash information, if any, for your NVG599 device. show dhcp server leases Displays the DHCP leases stored in RAM by your NVG599 device. show dhcp client Displays the DHCP clients stored in RAM by your NVG599 device. show dsl [ all ] Displays DSL port statistics, such as upstream and downstream connection rates and noise levels. show dslf device-association Displays LAN devices that conform with the TR111 Gateway requirement. It displays IP address, manufacture OUI, and serial number. show enet [ all ] Displays Ethernet interface statistics maintained by the NVG599 device. Supports display of individual LAN switch port statistics as well as WAN Ethernet statistics (where applicable). Example: Ethernet driver full statistics - LAN 10/100/1000 Ethernet Port Status: Link up 110 General: Transmit OK Receive OK Tx Errors Rx Errors Receiver: Dropped Packets : 0 Transmitter: Collisions Dropped Packet : 0 : 0 Upper Layers: Rx No Handler Rx No Message Rx Octets Rx Unicast Pkts Rx Multicast Pkts Tx Discards Tx Octets 10/100/1000 Port Status: 10/100/1000 Port Status: 10/100/1000 Port Status: 4781 22 17204 Ethernet port 1 Link down Ethernet port 2 Port Status: Link up Duplex: Full Speed: 1000BASE-T Transmit OK Transmit unicastpkts Tx Octets Tx Collision Receive OK Receive unicastpkts Receive errors Rx Octets 10/100/1000 253 22 253 16192 24 4781 Ethernet port 3 Link down Ethernet port 4 Link down HPNA port 5 (counter values include management traffic) Port Status: Link up Duplex: Full Speed: 200 MBPS Transmit OK Transmit unicastpkts Tx Octets Tx Collision Receive OK Receive unicastpkts Receive errors Rx Octets 1702 1173 226117 1168 1168 202156 Ethernet driver statistics - Wireless Port Status: Link down Ethernet driver full statistics - PTM WAN Port Status: Link down 111 Administrator’s Handbook Ethernet driver full statistics - WAN 10/100/1000 Ethernet Port Status: Link down Ethernet driver full statistics - 10/100 Ethernet Port Status: Link up Type: 100BASET Duplex: Full General: Transmit OK : 434 Receive OK : 267 Tx Errors : 0 Rx Errors : 0 Receiver: Incompl Packet Errors No RBD's For Packet Carrier Sense Lost Deferred Replen Transmitter: TX Retries Single Collisions No Buf For Packet : 0 : 0 : 0 Upper Layers: Rx No Handler Rx No Message Rx Octets Rx Unicast Pkts Rx Multicast Pkts Tx Discards Tx Octets 30773 267 31692 10/100 Ethernet phy.enet.port Port Status: Link up Duplex: Full-duplex active Speed: 100BASE-T Transmit OK : 434 Transmit unicastpkts : NA Receive OK : 267 Receive unicastpkts : 267 show enet tx-queue "show enet tx-queue" This is an output of what is should look like: NOS/128600225699776/UNLOCKED> show enet tx-queue No transmit software queue configured on Ethernet port 1 No transmit software queue configured on Ethernet port 2 No transmit software queue configured on Ethernet port 3 No transmit software queue configured on Ethernet port 4 No transmit software queue configured on Ethernet port 5 No transmit software queue configured on Ethernet port 6 Ethernet switch queue stats: Port 1: TxQ1: 54257 TxQ2: 0 112 TxQ3: TxQ4: Port 2: TxQ1: TxQ2: TxQ3: TxQ4: Port 3: TxQ1: TxQ2: TxQ3: TxQ4: Port 4: TxQ1: TxQ2: TxQ3: TxQ4: Port 5: TxQ1: TxQ2: TxQ3: TxQ4: 508 55767 508 92950 508 show group-mgmt Displays the IGMP Snooping table. See “IP IGMP Commands” on page 139 for detailed explanation. show ip arp Displays the Ethernet address resolution table stored in your NVG599 device. show ip igmp Displays the contents of the IGMP Group Address table and the IGMP Report table maintained by your NVG599 device. show ip interfaces Displays the IP interfaces for your NVG599 device. show ip firewall Displays firewall statistics. show ip lan-discovery Displays the LAN Host Discovery table of hosts on the wired or wireless LAN, and whether or not they are currently online. show ip routes Displays the IP routes stored in your NVG599 device. show ipmap Displays IPMap table (NAT). 113 Administrator’s Handbook show ipv6 interfaces Displays IPv6 interfaces. show ipv6 routes Displays the IPv6 route table. show ipv6 neighbors Displays the IPv6 neighbor table. show ipv6 dhcp server leases Displays the DHCPv6 server lease table. show ipv6 statistics Displays IPv6 statistics information. show log Displays blocks of information from the NVG599 diagnostic log. To see the entire log, you can repeat the show log command, or you can enter show log all. show firewall-log Displays blocks of information from the NVG599 firewall log. show memory [ all ] Displays memory usage information for your NVG599 device. If you include the optional all argument, your NVG599 will display a more detailed set of memory statistics. show ptm Displays statistics information for each PTM session. show post-results Displays Power-On Self-Test results. show pppoe Displays status information for each PPPoE socket, such as the socket state, service names, and host ID values. show rootcert Dumps the Subject line for the list of all the trusted root certificates for the 802.1x supplicant. show rtsp Displays RTSP ALG session activity data. 114 show status Displays the current status of an NVG599 device, the device's hardware and software revision levels, a summary of errors encountered, and the length of time the device has been running since it was last restarted. Identical to the status command. show summary Displays a summary of WAN, LAN, and gateway information. show vlan Displays detail of VLAN status and statistics. show wireless [ all ] Shows wireless status and statistics. show wireless clients [ MAC_address ] Displays details on connected clients, or more details on a particular client if the MAC address is added as an argument. show voip Displays VoIP call statistics. show voiplog Displays VoIP event logs. telnet [ hostname | ip_address ] [ port ] Lets you open a Telnet connection to the specified host through your NVG599 device. The hostname argument is the name of the device to which you want to connect, for example, telnet ftp.arris.com. The ip_address argument is the IP address, in dotted decimal notation, of the device to which you want to connect. The port argument is the number of the port over which you want to open a Telnet session. traceroute ( ip_address | hostname ) Traces the routing path to an IP destination. upload [ server_address ] [ filename ] [ confirm ] Copies the current configuration settings of the NVG599 to a TFTP (Trivial File Transfer Protocol) server. The TFTP server must be accessible on your Ethernet network. The server_address argument identifies the IP address of the TFTP server on which you want to store the NVG599 settings. The filename argument identifies the path and name of the configuration file on the TFTP server. If you include the optional confirm keyword, you will not be prompted to confirm whether or not you want to perform the operation. view config Dumps the NVG599 device’s configuration just as the view command does in Configure mode. 115 Administrator’s Handbook who Displays the names of the current shell and PPP users. wps Enters the wireless WPS (Wi-Fi Protected Setup) mode. WPS Commands The following commands are available in WPS mode: pushbutton Sets the NVG599 device to WPS “pushbutton” mode, initiating protected setup. pin Sets the NVG599 device to PIN mode, enabling authorized devices to be identified and added by MAC address personal identification number. list Lists the WPS-ready client devices (enrollees) known to the NVG599. self-pin Displays the NVG599’s own Personal Identification Number (PIN) value. WAN Commands atmping vccn [ segment | end-to-end ] Lets you check the ATM connection reachability and network connectivity. This command sends five Operations, Administration, and Maintenance (OAM) loopback calls to the specified VPI/VCI destination. There is a five second total timeout interval. Use the segment argument to ping a neighbor switch. Use the end-to-end argument to ping a remote end node. reset dhcp client release [ vcc-id ] Releases the DHCP lease the NVG599 device is currently using to acquire the IP settings for the specified DSL port. The vcc-id identifier is an “index” letter in the range B-I, and does not directly map to the VCC in use. Enter the reset dhcp client release command without the variable to see the letter assigned to each virtual circuit. reset dhcp client renew [ vcc-id ] Renews the DHCP lease the NVG599 device is currently using to acquire the IP settings for the specified DSL port. The vcc-id identifier is an “index” letter in the range B-I, and does not directly map to the VCC in use. Enter the reset dhcp client release command without the variable to see the letter assigned to each virtual circuit. 116 reset dsl Resets any open DSL connection. reset ppp vccn Resets the point-to-point connection over the specified virtual circuit. This command only applies to virtual circuits that use PPP framing. show atm [all] Displays ATM statistics for the NVG599 device. The optional all argument displays a more detailed set of ATM statistics. show ppp [{ stats | lcp | ipcp }] Displays information about open PPP links. You can display a subset of the PPP statistics by including an optional stats, lcp, or ipcp argument for the show ppp command. start ppp vccn Opens a PPP link on the specified virtual circuit. 117 Administrator’s Handbook About CONFIG Commands You can reach the Configuration mode of the command line interface by typing configure (or any truncation of configure, such as con or config) at the CLI SHELL prompt. CONFIG Mode Prompt When you are in CONFIG mode, the CLI prompt consists of the name of the NVG599 device followed by your current node in the hierarchy and two right angle brackets (>>). For example, when you enter CONFIG mode (by typing config at the SHELL prompt), the prompt ARRIS-3000/9437188 (top)>> reminds you that you are at the top of the CONFIG hierarchy. If you move to the IP node in the CONFIG hierarchy (by typing ip at the CONFIG prompt), the prompt changes to ARRIS-3000/9437188 (ip)>> to identify your current location. Some CLI commands are not available until certain conditions are met. For example, you must enable IP for an interface before you can enter IP settings for that interface. Navigating the CONFIG Hierarchy Moving from CONFIG to SHELL — You can navigate from anywhere in the CONFIG hierarchy back to the SHELL level by entering quit at the CONFIG prompt and pressing Enter. ARRIS-3000/9437188 (top)>> quit ARRIS-3000/9437188 > Moving from top to a subnode — You can navigate from the top node to a subnode by entering the node name (or the significant letters of the node name) at the CONFIG prompt and pressing RETURN. For example, you move to the IP subnode by entering ip and pressing Enter. ARRIS-3000/9437188 (top)>> ip ARRIS-3000/9437188 (ip)>> As a shortcut, you can enter the significant letters of the node name in place of the full node name at the CONFIG prompt. The significant characters of a node name are the letters that uniquely identify the node. For example, since only one CONFIG node starts with “b,” you could enter the letter “b” to move to the bridge node. Jumping down several nodes at once — You can jump down several levels in the CONFIG hierarchy by entering the complete path to a node. Moving up one node — You can move up through the CONFIG hierarchy one node at a time by entering the up command. Jumping to the top node — You can jump to the top level from anywhere in the CONFIG hierarchy by entering the top command. Moving from one subnode to another — You can move from one subnode to another by entering a partial path that identifies how far back to climb. Moving from any subnode to any other subnode — You can move from any subnode to any other subnode by entering a partial path that starts with a top-level CONFIG command. Scrolling backward and forward through recent commands — You can use the Up and Down arrow keys to scroll backward and forward through recent commands you have entered. When the command you want appears, press Enter to execute it. Entering Commands in CONFIG Mode CONFIG commands consist of keywords and arguments. Keywords in a CONFIG command specify the action you want to take or the entity on which you want to act. Arguments in a CONFIG command specify the values appropriate to your site. For example, the following CONFIG command consists of three keywords (ip, dns and domain-name) and one argument (domain_name_value). 118 set ip dns domain-name domain_name_value When you use the command to configure your NVG599 device, you would replace the argument with a value appropriate to your site. For example: set ip dns domain-name arris.com Guidelines: CONFIG Commands The following table provides guidelines for entering and formatting CONFIG commands. Command Component Command Verbs Keywords Argument Text Numbers IP Addresses Rules for Entering CONFIG Commands CONFIG commands must start with a command verb (set, view, delete). You can truncate CONFIG verbs to three characters (set, vie, del). CONFIG verbs are case-insensitive. You can enter SET, Set, or set. Keywords are case-insensitive. You can enter Ethernet, ETHERNET, or ethernet as a keyword without changing its meaning. Keywords can be abbreviated to the length that they are differentiated from other keywords. Text strings can be as many as 64 characters long, unless otherwise specified. In some cases they may be as long as 255 bytes. Special characters are represented using backslash notation. Text strings can be enclosed in double (“) or single (‘) quotation marks. If the text string includes an embedded space, it must be enclosed in quotation marks. Special characters are represented using backslash notation. Enter numbers as integers, or in hexadecimal format, where so noted. Enter IP addresses in dotted decimal notation (0 to 255). If a command is ambiguous or miskeyed, the CLI prompts you to enter additional information. For example, you must specify which virtual circuit you are configuring when you are setting up an NVG599 device. Displaying Current Gateway Settings You can use the view command to display the current CONFIG settings for your NVG599. If you enter the view command at the top level of the CONFIG hierarchy, the CLI displays the settings for all enabled functions. If you enter the view command at an intermediate node, you see settings for that node and its subnodes. Step Mode: A CLI Configuration Technique The NVG599 command line interface includes a step mode to automate the process of entering configuration settings. When you use the CONFIG step mode, the command line interface prompts you for all required and optional information. You can then enter the configuration values appropriate for your site without having to enter complete CLI commands. When you are in step mode, the command line interface prompts you to enter required and optional settings. If a setting has a default value or a current setting, the command line interface displays the default value for the command in parentheses. If a command has a limited number of acceptable values, those values are presented in brackets, with each value separated by a vertical line. 119 Administrator’s Handbook For example, the following CLI step command indicates that the default value is off and that valid entries are limited to on and off. option (off) [on | off]: on You can accept the default value for a field by pressing the Enter key. To use a different value, type it and press Enter. You can enter the CONFIG step mode by entering set from the top node of the CONFIG hierarchy. You can enter step mode for a particular service by entering set service_name. In stepping set mode (press Control-X Enter) to exit. For example: ARRIS-3000/9437188 (top)>> set system ... system name (“ARRIS-3000/9437188”): Mycroft Diagnostic Level (High): medium Stepping mode ended. Validating Your Configuration You can use the validate CONFIG command to make sure that your configuration settings have been entered correctly. If you use the validate command, the NVG599 device verifies that all required settings for all services are present and that settings are consistent. ARRIS-3000/9437188 (top)>> validate Error: Subnet mask is incorrect Global Validation did not pass inspection! You can use the validate command to verify your configuration settings at any time. Your NVG599 device automatically validates your configuration any time you save a modified configuration. 120 CONFIG Commands This section describes the keywords and arguments for the various CONFIG commands. Connection Commands The conn commands are used to create connections, for example, a WAN or LAN connection. There may be more than one of each depending on your model. The name commands correspond to the system object IDs (OIDs), but you can name them yourself. set conn name name link-oid value Sets the connection named name to point to an associated link specified by the link-oid value. set conn name name type [ static | dhcpc | ppp ] Specifies whether the type of the connection named name is static, DHCPC, or PPP. set conn name name side [ lan | wan ] Specifies whether this connection is LAN- or WAN-side. A connection can be either lan or wan. set conn name name lan-type [ private | public | public-delegated ] Specifies whether this connection’s LAN is private, public, or public-delegated. The default is private, the usual type of local network. set conn name name dhcp-server-enable [ on | off ] Turns the DHCP server for this connection on or off. The DHCP server can be enabled per connection. The default is on. set conn name name mcast-forwarding [ off | on ] Turns IP IGMP multicast forwarding for this connection off or on. The default is off. set conn name name rip-send [ off | v1 | v2 | v1-compat | v2-md5 ] Specifies whether the device should use Routing Information Protocol (RIP) broadcasts to advertise its routing tables to other gateways. RIP Version 2 (RIP-2) is an extension of the original Routing Information Protocol (RIP1) that expands the amount of useful information in the RIP packets. While RIP-1 and RIP-2 share the same basic algorithms, RIP-2 supports several additional features, including inclusion of subnet masks in RIP packets and implementation of multicasting instead of broadcasting (which reduces the load on hosts that do not support routing protocols. RIP-2 with MD5 authentication is an extension of RIP-2 that increases security by requiring an authentication key when routes are advertised. Depending on your network needs, you can configure your device to support RIP-1, RIP-2, or RIP-2MD5. If you specify v2-MD5, you must also specify a rip-send-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other gateway keys for proper operation of MD5 support. The default is off. set conn name name rip-receive [ off | v1 | v2 | v1-compat | v2-md5 ] Specifies whether the device should use Routing Information Protocol (RIP) broadcasts to update its routing tables with information received from other gateways on the other side of the connection. If you specify v2md5, you must also specify a rip-receive-key. Keys are ASCII strings with a maximum of 31 characters, and must match the other gateway keys for proper operation of MD5 support. The default is off. 121 Administrator’s Handbook set conn name name icmp-echo-drop [ off | on ] If set to on, drops echo-requests received on the particular interface. The default is off. set conn name name icmp-err-suppress [ off | on ] An additional option to suppress ICMP error messages on WAN IP interfaces. The default is off. set conn name name static ipaddr ipaddr Specifies a static IP address when the connection type has been set to static. The default is 192.168.1.254. NOTE: You must also set the gateway address OR turn it off, otherwise the settings cannot be saved. See “IP Gateway Commands” on page 132. Example: NOS/128600225634272/conf Config Mode v1.3 NOS/128600225634272 (top)>> conn NOS/128600225634272 (conn)>> set conn (conn) node list ... "LAN" "WAN" Select (name) node to modify from list, or enter new (name) to create. conn name (?): name "LAN" link-oid ("LAN") [ LAN | WAN | PPPoE | ]: type (static) [ static | dhcpc | ppp ]: side (lan) [ lan | wan ]: lan-type (private) [ private | public | public-delegated ]: mcast-forwarding (off) [ off | on ]: rip-send (off) [ off | v1 | v2 | v1-compat | v2-md5 ]: rip-receive (off) [ off | v1 | v2 | v1-compat | v2-md5 ]: fs-egress ("") [ Security | QosUpstream | WanEgress | ]: fs-ingress ("") [ Security | QosUpstream | WanEgress | ]: static ipaddr ("192.168.1.254"): netmask ("255.255.255.0"): dhcp-server-enable (on) [ off | on ]: dhcp-server start-addr ("192.168.1.64"): end-addr ("192.168.1.253"): lease-time (01:00:00:00): subnet-order (1) [ 1 - 8 ]: gen-option (gen-option) node list ... Select (name) node to modify from list, or enter new (name) to create. gen-option name (?): option-group (option-group) node list ... Select (name) node to modify from list, or enter new (name) to create. option-group name (?): 122 filterset (filterset) node list ... Select (name) node to modify from list, or enter new (name) to create. filterset name (?): name "WAN" link-oid ("WAN") [ LAN | WAN | PPPoE | ]: type (dhcpc) [ static | dhcpc | ppp ]: static side (wan) [ lan | wan ]: mcast-forwarding (off) [ off | on ]: nat-enable (on) [ off | on ]: rip-receive (off) [ off | v1 | v2 | v1-compat | v2-md5 ]: icmp-echo-drop (on) [ off | on ]: icmp-err-suppress (off) [ off | on ]: fs-egress ("WanEgress") [ Security | QosUpstream | WanEgress | fs-ingress ("") [ Security | QosUpstream | WanEgress | ]: static ipaddr (""): 10.3.53.100 netmask ("255.255.255.0"): NOS/128600225634272 (conn)>> set ip gateway address 10.3.53.1 NOS/128600225634272 (conn)>> save If you do not want the gateway use this command to turn it off: set ip gateway enable off ]: set conn name name static netmask netmask Specifies a static netmask when the connection type has been set to static. The default is 255.255.255.0. set conn name name dhcp-server start-addr ipaddr If dhcp-server-enable is set to on, specifies the first address in the DHCP address range. The NVG599 can reserve a sequence of up to 253 IP addresses within a subnet, beginning with the specified address for dynamic assignment. The default is 192.168.1.64 set conn name name dhcp-server end-addr ipaddr If dhcp-server-enable is set to on, specifies the last address in the DHCP address range. The default is 192.168.1.253 set conn name name dhcp-server lease-time seconds If dhcp-server-enable is set to on, specifies the default length for DHCP leases issued by the NVG599. Lease time is in seconds. Default is 3600. set conn name name dhcp-server subnet-order [1... 8] If dhcp-server-enable is set to on, specifies the order in which to address the first of 8 possible subnets. Ordinarily, this is the first one, the default 1. set conn name name nat-enable [ on | off ] Specifies whether you want the NVG599 device to use network address translation (NAT) when communicating with remote gateways. NAT lets you conceal details of your network from remote gateways. It also permits all LAN devices to share a single IP address. By default, address NAT is turned on. 123 Administrator’s Handbook set conn name name dhcp-client discover-time seconds The DHCP client parameters appear when the connection type has been set to dhcpc. The discover-time value is in seconds; the default is 30. set conn name name dhcp-client dns-enable [ on | off ] Allows you to enable or disable the default behavior of acting as a DNS proxy. The default is on. set conn name name dhcp-client dns-override [ off | on ] Allows you to enable or disable overriding default DNS behavior. The default is off. set conn name name dhcp-client vendor-class string The vendor-class default information varies by model and components. This is information that identifies the unit. set conn name name fs-egress filterset_name Attaches a user filterset to a connection, which is applied to transmitted packets. See “Filter Set Commands” on page 124. set conn name name fs-ingress filterset_name Attaches a user filter set to a connection, which is applied to received packets. See “Filter Set Commands” on page 124. Filter Set Commands Filter sets provide packet filtering and QoS configuration. Packets are identified by characteristics that allow QoS and forwarding decisions to be made. These characteristics can be at the MAC layer, IP layer, TCP | UDP | ICMP layer(s), or (in applicable circumstances) 802.1q/p (VLAN-tagging) layer. Your NVG599 device is capable of adding and stripping 802.1Q tags to and from frames before transmission on its LAN interfaces. See also “Link Commands” on page 143 for more information. A maximum of 8 filter sets are supported. Each filter set can have up to 8 rules configured. A maximum 8 egress queues are supported. Each queue can have up to 8 entries. A filter set rule identifies packet attributes to match with its match parameters. It acts on these packets using its default action parameters. set filterset name filterset_name rule number order number Determines order of execution of filter set rules (1 before 2, etc). If order is unspecified, the value of order is set to 1 more than the last order in the filter set. If order is set to an already existing order value, order values of other rules are incremented automatically. set filterset name filterset_name rule number enable [ on | off ] Dynamically enables or disables the specified filter set rule. 124 set filterset name filterset_name rule number match-eth-proto number Matches Ethernet protocol field to the supplied value. set filterset name filterset_name rule number match-eth-length number Matches Ethernet length field to the supplied value. set filterset name filterset_name rule number match-eth-p-bits number Matches VLAN priority bits. set filterset name filterset_name rule number match-eth-vid number Matches VLAN ID number. set filterset name filterset_name rule number match-eth-src-mac-addr mac_address Matches supplied source MAC address field. set filterset name filterset_name rule number match-eth-dst-mac-addr mac_address Matches supplied destination MAC address field. set filterset name filterset_name rule number match-src-ip-addr ip_address_range Matches supplied value with packet's source IP address field. set filterset name filterset_name rule number match-dst-ip-addr ip_address_range Matches supplied value with packet's destination IP address field. set filterset name filterset_name rule number match-protocol protocol_string Matches supplied value with packet's protocol field. set filterset name filterset_name rule number match-tos [ number | descriptive_value ] Matches TOS field from numeric value 0-255; or one of the following descriptive values: Minimize-Delay (0x10) Maximize-Throughput (0x08) Maximize-Reliability (0x04) Minimize-Cost (0x02) Normal-Service (0x00) set filterset name filterset_name rule number match-dscp [ number | diffserv_class_string ] Matches DiffServ class with supplied numerical value, which can be in decimal (ex: 32) or in Hex (ex: 0x20); 125 Administrator’s Handbook Or match the supplied DiffServ class. This value may be any of the BE, EF, AFxx or CSx classes. A full list is: { "CS0", 0x00 } { "CS1", 0x08 } { "CS2", 0x10 } { "CS3", 0x18 } { "CS4", 0x20 } { "CS5", 0x28 } { "CS6", 0x30 } { "CS7", 0x38 } { "BE", 0x00 } { "AF11", 0x0a } { "AF12", 0x0c } { "AF13", 0x0e } { "AF21", 0x12 } { "AF22", 0x14 } { "AF23", 0x16 } { "AF31", 0x1a } { "AF32", 0x1c } { "AF33", 0x1e } { "AF41", 0x22 } { "AF42", 0x24 } { "AF43", 0x26 } { "EF", 0x2e } set filterset name filterset_name rule number match-src-port number [ number ] Matches TCP|UDP source port field or port range. set filterset name filterset_name rule number match-dst-port number [ number ] Matches TCP|UDP destination port field or port range. set filterset name filterset_name rule number match-tcp-flags tcp_flag_string Matches TCP flags in a packet. The flag string is comma-delimited. set filterset name filterset_name rule number match-packet-length number [ number ] Matches packet length against value or range. set filterset name filterset_name rule number action forward [ pass | drop | reject ] Executes the named filter set’s default action: pass, drop, or reject. set filterset name filterset_name rule number match-qos-marker-enable [ off | on ] Turns the function of tagging the packet according to the queue marker name on or off. Default is off. 126 set filterset name filterset_name rule number action set-qos-marker qos_marker_string Tags the packet according to the queue marker name. See “Queue Commands” on page 129. set filterset name filterset_name rule number action set-tos number Sets the packet TOD field to the supplied value. set filterset name filterset_name rule number action set-dscp [ number | diffserv_class_string ] Sets the DSCP field to the supplied value. set filterset name filterset_name rule number action set-eth-p-bits number Sets VLAN priority bits to the supplied value. set filterset filterset_name rule number action do-filterset name Executes the supplied filter set. Default Actions If a packet passes through all of a filter's rules without a match, then the filter set's default actions come into play. These behave the same way that rule actions behave. set filterset name filterset_name default-action set-qos-marker qos_marker_string Tags the packet according to the queue marker name. set filterset name filterset_name default-action set-tos number Sets the packet TOS field to the supplied value. set filterset name filterset_name default-action set-dscp [ number |diffserv_class_string ] Sets the DSCP field to the supplied value. set filterset name filterset_name default-action set-eth-p-bits number Sets VLAN priority bits to the supplied value. set filterset name filterset_name default-action do-filterset name Executes the supplied filter set. set filterset name filterset_name default-action forward [ pass | drop | reject ] Executes the named filter set’s default action: pass, drop, or reject. 127 Administrator’s Handbook Global Filter Set (“IPv6 Firewall”) Commands Global filter sets exist at the root level of the hierarchy, outside the umbrella of both the “ip” and “ip6” subtrees, since they pertain to both. Global filter set rules allow for the specification of these match attributes: IP Protocol Source and/or destination port: UDP TCP TCP flags, for rules that specify TCP traffic ICMP type, for IP-protocol types 1 (ICMP) and 58 (IPv6-ICMP) LAN-side device/range: By MAC address (or current IPv4/6 address, host name, equivalently) IPv4 address, range, or subnet IPv6 address or subnet WAN-side range: IPv4 address, range, or subnet IPv6 address or subnet Ingress and egress interface, by link-oid (such as “LAN”) set gfs name filterset_name enable [ on | off ] Dynamically enables or disables the specified filter set rule. set gfs name filterset_name default-action value [ pass | drop ] Executes the named filter set’s default action: pass or drop. set gfs name filterset_name rule number enable [ on | off ] Dynamically enables or disables the specified filter set rule. set gfs name filterset_name rule number active [ on | off ] Activates or deactivates the specified filter set rule. set gfs name filterset_name rule number type [ either | ipv4 | ipv6 ] Specifies whether the named filter set rule applies to IPv4, IPv6, or both (either). set gfs name filterset_name rule number action value [ pass | drop | accept ] Executes the named filter set’s action: pass, drop, or accept. set gfs name filterset_name rule number order number Determines order of execution of filter set rules (1 before 2, etc). If order is unspecified, the value of order is set to 1 more than the last order in the filter set. If order is set to an already existing order value, order values of other rules are incremented automatically. set gfs name filterset_name rule number match number category [ src-ip-addr | dst-ip-addr | ip-proto | src-port | dst-port | tcp-flags | src-host-mac | dst-hostmac | in-link-oid 128 | out-link-oid | icmp-type ] Matches on the following categories: src-ip-addr (ip[4|6] address or subnet spec (type ip4 or ip6 only)) dst-ip-addr (ip[4|6] address or subnet spec (type ip4 or ip6 only)) ip-proto (0-255 or iana-defined string equivalents) src-port (1-65535[:1-65535], only if ip-proto == TCP or UDP) dst-port (1-65535[:1-65535], only if ip-proto == TCP or UDP) tcp-flags (only if ip-proto == TCP) icmp-type (only if ip-proto == ICMP or IPv6 ICMP) src-host-mac (MAC address of src) dst-host-mac (MAC address of dest) in-link-oid (oid of ingress link oid) out-link-oid (oid of egress link oid) set gfs name filterset_name rule number match number value [ value (categoryspecific) ] NOTE: A rule cannot contain data that specifies both IPv6 and IPv4 at the same time, and thus be applicable to neither iptables nor ip6tables; however, a rule can be IP-version agnostic, in which case it will be applied to both iptables and ip6tables, given the proper conditions. For instance, if a LAN-side device has both an IPv4 address and a routable IPv6 address, then one can specify a rule for this device by referring to its MAC address, and if no other match attributes of the rule preclude its use in both tables, the rule will be applied to both iptables and ip6tables (given the assumption that the LAN Host Discovery database contains both addresses). Queue Commands Queue configuration typically requires a classification component to set a QoS marker to a packet and a queueing component to schedule the marked packets to the link. This is accomplished using filter sets (“Filter Set Commands” on page 124). The basic queue's size and length are controls for how many packets and total bytes can be enqueued before it is considered to be full. Once it is full, any attempts to enqueue another packet will result in a “tail-drop.” Both constraints are simultaneously used, such that the queue is full when either packet count or byte count exceeds the limit. This allows flexibility in obtaining a balance, where a large number of small packets, but only a small number of large packets can be enqueued. If there are no tail-drops – that is, the queue is not blocked from sending and doesn't over-fill and dump packets – then these queue size/bytes parameters do not affect anything. Their only function is to adjust the threshold at which the queue is considered full, which dictates when tail-drops will occur. So if there are no tail-drops, then increasing the queue length will have no effect. Increasing the queue length has no effect unless there are tail-drops. The maximum size/bytes of a queue balances how much burstiness can be buffered versus having a queue that is simply too long. Burstiness smoothing requires queueing up the buffers. For example, if the upstream line rate is 1 mbps, but the traffic source sends 100 mbps bursts for 10 ms every second (which coincidentally averages 1 mbps) then 129 Administrator’s Handbook the router will have to buffer enough (about a full second worth of traffic) so that the burst of traffic doesn't get tail-dropped when it arrives and is enqueued at the same time in the same burst. On the other hand, it is undesirable to buffer too much data in the queue(s) since the packets may be stale by the time they are sent. It may be desirable to drop the traffic sufficiently that there are queuing disciplines such as Random Early Discard (RED) that do not drop packets from the tail of the queue. Instead, RED drops packets towards the front of the queue, so that the congestion is noticed more quickly in order for the sender to scale back bandwidth usage to avoid drops. The following types of queue “building blocks” are supported: basic queue ingress queue priority queue wfq (weighted fair queue) Basic queues have three different packet dropping options: byte|packet fifo (bpfifo) random early discard (red) stochastic fairness queuing (sfq) set queue name queue_name type [ basic | ingress | priority | wfq ] Sets the type of queue. set queue name queue_name options [ off | red | sfq ] Sets the queue packet dropping options. set queue name queue_name size [ 1... 64 ] Sets the maximum number of packets that can be enqueued. set queue name queue_name bytes [ 2048... 131072 ] Sets the maximum total number of bytes that can be enqueued. set queue name queue_name perturb [ 0... 100 ] Sets the interval in seconds for queue algorithm perturbation when queue option is sfq. set queue name queue_name police-rate [ 0... 100000000 ] Sets the rate in milliseconds that is used for policing traffic when the queue type is ingress. set queue name queue_name police-burst [ 0... 100000000 ] Sets the burst rate in milliseconds that is used for policing traffic when the queue type is ingress. set queue name queue_name bw-sharing [ on | off ] Enables or disables bandwidth sharing, when the queue type is either priority or wfq. 130 set queue namip-proto-mode [ bps | relative ] Sets the mode of the weighted fair queue. The bps keyword indicates that weights are defined as bits-persecond. The relative keyword indicates that weights are defined as a proportion of the sum of the weights of all inputs to the wfq. set queue name queue_name entry number input queue_name Sets the input to a priority or weighted fair queue. set queue name queue_name entry number marker queue_marker Sets the marker with which packets must be marked to be directed to this queue entry's input queue when the type is priority or wfq. set queue name queue_name entry number priority [ 0... 255 ] Sets the priority level of this queue. A lower value indicates a higher priority. All entries of equal priority will be subject to a round robin algorithm. For (strict) priority queue, the higher priority gets link resource first. For wfq queue, each entry gets reserved bandwidth according to its weight. If different priority is given, any excess bandwidth is offered to higher priority entry first; otherwise any excess bandwidth is distributed to the weights ratio. set queue name queue_name entry number weight [ 0... 100 ] Sets the weight level of this weighted fair queue. Weight units are dependent on bps-mode setting. If bps-mode is set to bps, then setting the weight to 0 will allocate the remaining available bandwidth to the queue entry. If no priority specified, excess bandwidth will be distributed proportionately to the weight ratio. set queue name queue_name entry number peak [ 0... 100,000,000 ] Sets the peak level of this weighted fair queue. The peak parameter is a number from 0 through 100,000,000 in bits/second. It must be at least 50,000 for best effect. It is the peak data rate allowed on the queue entry, and usually supports bandwidth sharing, that is, if other queues are not busy and there is spare bandwidth, then a busy queue is allowed to go up to the peak rate. set queue name queue_name default-entry queue_name Indicates the input queue used if there is no match between the packet queue marker and the configured markers in any of the queue's inputs when the queue type is priority or wfq. 131 Administrator’s Handbook IP Gateway Commands set ip gateway enable [ on | off ] Specifies the conn of the gateway. Normally, this would be the WAN connection. Specifies whether the NVG599 should send packets to a default gateway if it does not know how to reach the destination host. set ip gateway conn-oid value Sets the default gateway to point to an associated link specified by the conn-oid value. set ip gateway address ip_address Specifies the IP address of a host on a local or remote network in standard dotted-quad format. IPv6 Commands set ip6 enable [ on | off ] Enables/disables IPv6 globally. The default is off. When enabled, the following default configuration is created: set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set set 132 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 ip6 enable on conn name "WANv6" enable on conn name "WANv6" type rd conn name "WANv6" mtu 1472 conn name "WANv6" side wan conn name "WANv6" mcast-forwarding off conn name "WANv6" icmp-echo-drop on conn name "WANv6" traffic-class-clear on conn name "WANv6" 6rd-tunnel type cpe conn name "WANv6" 6rd-tunnel ipv4-conn "WAN" conn name "WANv6" 6rd-tunnel use-dhcp-values off conn name "WANv6" 6rd-tunnel prefix "::" conn name "WANv6" 6rd-tunnel prefix-length 1 conn name "WANv6" 6rd-tunnel ipv4-common-bits 0 conn name "WANv6" 6rd-tunnel relay-ipv4-addr "0.0.0.0" conn name "WANv6" 6rd-tunnel ipv4-tx-tos-mode off conn name "WANv6" 6rd-tunnel force-tx-to-br on conn name "WANv6" 6rd-tunnel anti-spoof-enable on conn name "WANv6" 6rd-tunnel tx-df-bit-set on conn name "LANv6" enable off gateway enable on gateway conn "WANv6" gateway address "::" dhcp-server enable on dhcp-server information-only off dhcp-server preference 255 dhcp-server authoritative on dhcp-server rapid-commit on dhcp-server unicast off dhcp-server leasequery off dhcp-server pd-enable on dhcp-server default-lease-time 2592000 dhcp-server preferred-lifetime 604800 dhcp-server T1 302400 dhcp-server T2 483840 set ip6 dhcp-server info-refresh-time 86400 set ip6 dns primary-address "" set ip6 dns secondary-address "" Default IPv6 security configuration values: set set set set set set set set set set set set set set set set set security security security security security security security security security security security security security security security security security spi spi spi spi spi spi spi spi spi spi spi spi spi spi spi ip6 ip6 ip6 src-mcast-drop off ip6 invalid-mcast-scope-drop on ip6 forbidden-addr-drop on ip6 deprecated-ext-hdr-drop on ip6 src-addr-from-lan-unassigned-drop on ip6 lan-assigned-src-addr-from-wan-drop on ip6 ula-drop on ip6 ignore-dns-from-wan on ip6 ignore-dhcp-from-wan on ip6 esp-hdr-drop on ip6 ah-hdr-drop on ip6 allow-inbound off ip4 invalid-addr-drop on ip4 private-addr-drop off flood-limit enable off firewall-level low enable on ip6 gateway conn set ip6 gateway enable [ on | off ] Enables or disables IPv6 default gateway. set ip6 gateway conn value Sets the default gateway to point to an associated link specified by the conn-oid value. Normally, this would be the WAN connection. set ip6 gateway address ipv6_address Specifies the IPv6 address of a host on a local or remote network in standard IPv6 format. ip6 conn set ip6 conn name name enable [ on | off ] Enables/disables the IPv6 connection named name. set ip6 conn name name type [ static | autoconf | rd | dp | aiccu ] Type of connection. See below for connection types. set ip6 conn name name mtu octets Specified MTU of connection. set ip6 conn name name side [ lan | wan ] Specified whether the connection is LAN side or WAN side. 133 Administrator’s Handbook set ip6 conn name name mcast-fwding [ off | on ] Turns IPv6 multicast forwarding for this connection off or on. The default is off. (not yet implemented) set ip6 conn name name old-prefix-purge-timer The time in seconds for which old, invalid prefixes are advertised with a lifetime of zero. The intent is to “flush out” global prefixes on attached IPv6 hosts that suddenly become invalid. Static Connections ip6 conn (type = static): Statically configured IPv6 connection. set ip6 conn name name static link-oid link_name Sets the connection named name to point to an associated link specified by the link-oid link_name. set ip6 conn name name static ipaddr ipv6_address Specifies a static IPv6 address. set ip6 conn name name static prefix-length value Specifies the prefix length of the connection's static IPv6 address. Default is 64. 6rd Connections ip6 conn (type = rd, side = wan). This WAN connection type is a 6rd tunnel over an IPv4 conn in accordance with RFC 5569. set ip6 conn name name 6rd-tunnel type [ cpe | gateway ] The 6rd connection can operate in “cpe” or “gateway” mode as configured by the type parameter. “cpe” mode is used when operating as a CPE; “gateway” mode is used when operating as a “6rd relay,” as per RFC 5569. set ip6 conn name name 6rd-tunnel ipv4-conn-oid ipv4_name Sets the 6rd connection named name to tunnel over an associated IPv4 connection named ipv4_name. set ip6 conn name name 6rd-tunnel use-dhcp-values [ off | on ] If this parameter is on, 6rd-provisioned parameters are obtained via the underlying DHCPv4 client associated with the IPv4 connection named ipv4-name. See the Internet Engineering Task Force document, “draft-ietfsoftwire-ipv6-6rd-10” for DHCP format description. ip6 conn (type = rd, 6rd-tunnel use-dhcp-values = off). set ip6 conn name name 6rd-tunnel prefix IPv6_address 6rd domain prefix. set ip6 conn name name 6rd-tunnel prefix-length value [ 1 - 63 ] 6rd domain prefix length. 134 set ip6 conn name name 6rd-tunnel ipv4-common-bits value [ 0 - 31 ] The number of bits common to all IPv4 addresses within the 6rd domain. The top-most bits of the IPv4 address will be “subtracted” from the 6rd address. If the whole 32-bit IPv4 address is contained in the 6rd IPv6 address, this value is set to zero. Default is 0, meaning all 42 bits of the IPv4 address are embedded in the 6rd prefix. set ip6 conn name name 6rd-tunnel relay-ipv4-addr IPv4_address The IPv4 anycast address of the 6rd border gateway. set ip6 conn name name 6rd-tunnel ipv4-tx-tos-mode [ off | use-ipv6 ] The off parameter sets the TOS field in the IPv4 header to zero for transmitted 6rd packets. The keyword useipv6 sets the the TOS field in the IPv4 headerto the DS field of the 6rd-encapsulated IPv6 packet. set ip6 conn name name 6rd-tunnel ipv4-tx-to-br [ off | on ] If the off parameter is used, each packet set to a destination IPv6 address within the originating 6rd domain is sent directly to the 6rd endpoint. If the keyword on is used, all packets are transmitted to the 6rd border gateway. AICCU (SixXS tunnel broker) Connections ip6 conn (type = aiccu, side = wan). This connection type enables an IPv6 connection to the IPv6 Internet over an IPv4/NAT/UDP tunnel to a tunnel endpoint administered by tunnel broker SIXXS (www.sixxs.net). You set up an account with SIXXS, and subsequently get assigned a tunnel and a subnet (usually a /48 subnet). set ip6 conn name name aiccu username username Sets the connection’s SIXXS user name. set ip6 conn name name aiccu password password Sets the connection’s SIXXS password. Delegated Prefix Connections ip6 conn (type = dp, side = lan). A connection of type “delegated prefix” obtains its global prefix information from one or more prefixes from another IPv6 connection (typically a WAN), if available. For a delegated prefix connection to become fully operational, its underlying link must be up and the IPv6 connection that delegates the prefix must have created one or more prefixes from which to draw the delegated prefix connection's global prefix. set ip6 conn name name dp link-oid link_name Sets the connection to obtain its prefix from the specified link. set ip6 conn name name dp conn-oid ipv6_conn_name Sets the delegated prefix connection named name to obtain its prefix from IPv6 connection named ipv6_conn_name. 135 Administrator’s Handbook set ip6 conn name name dp subnet-length value [ 0 - 16 ] The length of the subnet portion of the delegated prefix. Default is 0. set ip6 conn name name dp subnet-id value [ 0 - 65535 ] If a subnet length is specified, the value that would occupy the of the subnet portion of the connection's IPv6 prefix. Default is 0. set ip6 conn name name dp stay-up [ off | on ] If the delegated prefix parameter stay-up is set to on, the global prefix assigned from the connection delegating the prefix remains active in the event that the connection delegating the prefix goes down, and the prefix becomes invalid. This enables local LAN-side hosts to continue to use the global prefix uninterrupted. If parameter stay-up is set to off, the connection's delegated prefix becomes invalid when the connection named ipv6-conn-name delegating the prefix goes down. Router Advertisement and DHCPv6 Server ip6 conn (side = lan). Router advertisements and the DHCPv6 server are available on LAN-side connections as the means to provide clients with stateful or stateless IPv6 prefixes and addresses, as well as addition client parameters such as MTU size and IPv6-addressable DNS servers. set ip6 conn name name radv enable [ off | on ] The on parameter sets router advertisement to enabled for this connection. set ip6 conn name name radv min-rtr-adv-interval seconds [ 3 - 1350 ] The minimum time allowed between sending unsolicited multicast router advertisements from the link, in seconds. set ip6 conn name name radv max-rtr-adv-interval seconds [ 4 - 1800 ] The maximum time allowed between sending unsolicited multicast router advertisements from the interface, in seconds. set ip6 conn name name dhcp-server enable [ off | on ] The on parameter sets the DHCPv6 server to enabled for this connection. set ip6 conn name name dhcp-server addr-count value [ 0 - 256 ] The number of IPv6 addresses available to serve to DHCPv6 stateful clients. If the addr-count parameter is set to zero, the DHCPv6 server operates in “stateless” mode. set ip6 conn name name dhcp-server start-addr-offset value [ 0 - 65536 ] If the addr-count parameter is greater than zero, the start address is an offset from the base address of the prefix that is assigned to the LAN connection. set ip6 conn name name dhcp-server lease-time seconds [ 180 - 8553600 ] DHCPv6 lease time. 136 set ip6 conn name name dhcp-server dns-server optional IPv6 address IPv6 address of advertised DNS server (optional). IPv6 DHCP Server set ip6 dhcp-server enable [ on | off ] Globally enables or disables DHCPv6 servers on all IPv6 LAN connections. The default is on. set ip6 dhcp-server information-only [ off | on ] The on parameter sets DHCPv6 servers on all IPv6 LAN connections to operate in stateless “information-only” mode. The default is off. set ip6 dhcp-server preference 255 Sets the preference option, as defined in RFC1315, sec. 22.8. The preference option in the server’s Advertise message may assist a DHCPv6 client in selecting from more than one server on the LAN. set ip6 dhcp-server authoritative [ on | off ] If a client requests an IP address on a given network segment that the server knows is not valid for that segment, and authoritative is set to on, the server will respond with a DHCPNAK message, causing the client to forget its IP address and try to get a new one. If authoritative is set to off, the server will ignore the client’s request. The default is on. set ip6 dhcp-server rapid-commit [ on | off ] Enables or disables the rapid commit option per RFC 3315 Section 22.14. The default is on. set ip6 dhcp-server unicast [ off | on ] Enables or disables server unicast option per RFC 3315 Section 22.12. The default is off. set ip6 dhcp-server leasequery [ off | on ] Enables or disables DHCPv6 Leasequery option per RFC 5007. The default is off. set ip6 dhcp-server pd-enable [ on | off } Enables or disables prefix delegation globally on all DHCPv6 servers on all IPv6 LAN connections, overriding individual DHCPv6 server settings. The default is on. set ip6 dhcp-server default-lease-time seconds Sets the global DHCPv6 lease time setting in seconds. The default is 2592000 (30 days). set ip6 dhcp-server preferred-lifetime seconds Sets the global DHCPv6 preferred lifetime of prefixes in seconds, per RFC 3633. The default is 604800 (7 days). 137 Administrator’s Handbook set ip6 dhcp-server T1 seconds set ip6 dhcp-server T2 seconds Sets global DHCPv6 T1, T2 values, per RFC 3315 for local NA addresses: T1 The time at which the client contacts the server from which the addresses in the IA_NA were obtained to extend the lifetimes of the addresses assigned to the IA_NA; T1 is a time duration relative to the current time expressed in seconds. Defaults to 302400 (3.5 days). T2 The time at which the client contacts any available server to extend the lifetimes of the addresses assigned to the IA_NA; T2 is a time duration relative to the current time expressed in seconds. Defaults to 483840 (5.6 days). And also per global DHCPv6 T1, T2 values, per RFC 3633 for PD prefixes: T1 The time at which the requesting router should contact the delegating router from which the prefixes in the IA_PD were obtained to extend the lifetimes of the prefixes delegated to the IA_PD; T1 is a time duration relative to the current time expressed in seconds. T2 The time at which the requesting router should contact any available delegating router to extend the lifetimes of the prefixes assigned to the IA_PD; T2 is a time duration relative to the current time expressed in seconds. set ip6 dhcp-server info-refresh-time seconds In seconds, per RFC 4242: The information refresh time option specifies an upper bound for how long a client should wait before refreshing information retrieved from DHCPv6 in stateless mode. The default is 86400 (24 hours). Static Routes ip6 static-route set ip6 static-route name conn-oid ipv6_conn_name Route is directed to IPv6 connection named ipv6_conn_name. set ip6 static-route name nexthop IPv6_address Next-hop IPv6 address for forwarding. Can be a global or link-local address. set ip6 static-route name prefix IPv6_prefix IPv6 prefix. set ip6 static-route name prefix-length value [ 1 - 64 ] IPv6 prefix-length. set ip6 static-route name metric value [ 0 - 255 ] Metric assigned to route. 138 IP DNS Commands set ip dns domain-name domain_name Specifies the default domain name for your network. When an application needs to resolve a host name, it appends the default domain name to the host name and asks the DNS server if it has an address for the fully qualified host name. set ip dns primary-address ip_address Specifies the IP address of the primary DNS name server. set ip dns secondary-address ip_address Specifies the IP address of the secondary DNS name server. Enter 0.0.0.0 if your network does not have a secondary DNS name server. set ip dns proxy-enable [ on | off ] Allows you to disable the default behavior of acting as a DNS proxy. The default is on. IP IGMP Commands Multicasting is a method for transmitting large amounts of information to many, but not all, computers over an internet. One common use is to distribute real-time voice, video, and data services to the set of computers which have joined a distributed conference. Other uses include updating the address books of mobile computer users in the field, or sending out company newsletters to a distribution list. Since a router should not be used as a passive forwarding device, NVG599 devices use a protocol for forwarding multicasting: Internet Group Management Protocol (IGMP). NVG599 devices support IGMP Version 1, Version 2, or Version 3. IGMP “Snooping” is a feature of Ethernet Layer 2 switches that “listens in” on the IGMP conversation between computers and multicast routers. Through this process, it builds a database of locations where the multicast routers reside by noting IGMP general queries used in the querier selection process and by listening to other router protocols. From the host point of view, the snooping function listens at a port level for an IGMP report. The switch then processes the IGMP report and starts forwarding the relevant multicast stream onto the host's port. When the switch receives an IGMP leave message, it processes the leave message, and if appropriate, stops the multicast stream to that particular port. Basically, customer IGMP messages although processed by the switch are also sent to the multicast routers. In order for IGMP snooping to function with IGMP Version 3, it must always track the full source filter state of each host on each group, as was previously done with Version 2 only when fast leave support was enabled. IGMP Version 3 supports source filtering, which is the ability for group memberships to incorporate source address filtering. This ability allows source-specific multicast (SSM). By adding source filtering, a gateway that proxies IGMP can more selectively join the specific multicast group for which there are interested LAN multicast receivers. These features require no user configuration on the gateway. 139 Administrator’s Handbook You can set the following options: IGMP Snooping – Enables the NVG599 to “listen in” to IGMP traffic. The NVG599 discovers multicast group membership for the purpose of restricting multicast transmissions to only those ports which have requested them. This restriction helps to reduce overall network traffic from streaming media and other bandwidthintensive IP multicast applications. Robustness – A way of indicating how sensitive to lost packets the network is. IGMP can recover from robustness minus 1 lost IGMP packet. The default value is 2. Query Interval – The amount of time in seconds between IGMP General Query messages sent by the querier gateway. The default query interval is 125 seconds. Query Response Interval – The maximum amount of time in tenths of a second that the IGMP gateway waits to receive a response to a General Query message. The default query response interval is 10 seconds and must be less than the query interval. Unsolicited Report Interval – The amount of time in seconds between repetitions of a particular computer’s initial report of membership in a group. The default unsolicited report interval is 10 seconds. Querier Version – Version of the IGMP querier: version 1, version 2, or version 3. If you know you will be communicating with other hosts that are limited to v1 or v2, for backward compatibility, select accordingly; otherwise, allow the default v3. NOTE: IGMP querier version is relevant only if the gateway is configured for IGMP forwarding. If any IGMP v1 routers are present on the subnet, the querier must use IGMP v1. The use of IGMP v1 must be administratively configured, since there is no reliable way of dynamically determining whether IGMP v1 routers are present on a network. IGMP forwarding is enabled per the IP profile and the WAN connection profile. Last Member Query Interval – The amount of time in tenths of a second that the IGMP gateway waits to receive a response to a Group-Specific Query message. The last member query interval is also the amount of time in seconds between successive Group-Specific Query messages. The default last member query interval is 1 second (10 deci-seconds). Last Member Query Count – The number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface. The default last member query count is 2. Fast Leave – Set to off by default, fast leave enables a non-standard expedited leave mechanism. The querier keeps track of which client is requesting which channel by IP address. When a leave message is received, the querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier. Log Enable – If set to on, all IGMP messages on both the LAN and the WAN will be logged. Wireless Multicast to Unicast conversion – Only available if IGMP snooping is enabled. If set to on, the gateway replaces the multicast MAC address with the physical MAC address of the wireless client. If there is more than one wireless client interested in the same multicast group, the gateway will revert to multicasting the stream immediately. When one or more wireless clients leave a group, and the gateway determines that only a single wireless client is interested in the stream, it will once again unicast the stream. set ip igmp querier-version [ 1 | 2 | 3 ] Sets the IGMP querier version: version 1, version 2, or version 3. If you know you will be communicating with other hosts that are limited to v1, for backward compatibility, select 1; otherwise, allow the default 3. set ip igmp robustness value Sets IGMP robustness range: 2 – 255. The default is 2. set ip igmp query-interval value Sets the query-interval range: 10 seconds – 600 seconds. The default is 125 seconds. 140 set ip igmp query-response-interval value Sets the query-response interval range in deci-seconds (tenths of a second): 5 – 255. The default is 100 deciseconds. set ip igmp unsolicited-report-interval value Sets the unsolicited report interval: the amount of time in seconds between repetitions of a particular computer’s initial report of membership in a group. The default is 10 seconds. set ip igmp fast-leave [ off | on ] Sets fast leave on or off. Set to on by default, fast leave enables a non-standard expedited leave mechanism. The querier keeps track of which client is requesting which channel by IP address. When a leave message is received, the querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier. set ip igmp max-group-memberships value Sets the maximum number of IGMP group memberships. Default is 20. set ip igmp fwd-admin-groups [ off | on ] Turns Admin group forwarding off or on. Default is off. set ip igmp last-member-interval value Sets the last member query interval: the amount of time in tenths of a second that the IGMP gateway waits to receive a response to a Group-Specific Query message. The last member query interval is also the amount of time in seconds between successive Group-Specific Query messages. The default is 1 second (10 deci-seconds). set ip igmp last-member-count value Sets the last member query count: the number of Group-Specific Query messages sent before the gateway assumes that there are no members of the host group being queried on this interface. The default is 2. set ip igmp default-fwd-allow [ on | off ] Turns default forwarding on or off. The default is on. set ip igmp snoop-entry-time seconds The snoop-entry-time value is the amount of time an entry will remain in the snooping table (in seconds) after being added. An entry is added when a join is seen from a multicast client. Any new joins (triggered by upstream queries) will reset the timeout back to the value of seconds. If no additional joins are seen, the entry will expire after the value of seconds. Default is 130. set ip igmp snooping-unreg-mode [ block | flood ] The snooping-unreg-mode value can be set to block or flood. This value indicates what should happen to unregistered multicast traffic – traffic that hasn't been subscribed to by any clients. If set to flood, the traffic will be sent to all LAN ports. If set to block, the traffic will not be sent to any LAN ports; it will be dropped. Default is block. 141 Administrator’s Handbook NTP Commands set ip ntp enable [ on | off ] Enables or disables acquiring the time of day from an NTP (Network Time Protocol) server. set ip ntp server-address server_address set ip ntp alt-server-address alt_server_address Specifies the NTP server(s) to use for time updates. The NTP server-address and alt-server-address values can be entered as DNS names as well as IP addresses. set ip ntp update-period minutes Specifies how often, in minutes, the gateway should update the clock. Default is 1440. Application Layer Gateway (ALG) Commands These commands allow you to enable or disable the router’s support for a variety of application layer gateways (ALGs). An application layer gateway (ALG) is a NAT component that helps certain application sessions to pass cleanly through NAT. Each ALG has a slightly different function based on the particular application’s protocolspecific requirements. An internal client first establishes a connection with the ALG. The ALG determines if the connection should be allowed or not and then establishes a connection with the destination computer. All communications go through two connections – client to ALG and ALG to destination. The ALG monitors all traffic against its rules before deciding whether or not to forward it. Because the ALG is the only address seen by the public Internet, the internal network is concealed. In some situations, it may be desirable to disable some of the ALGs. set ip alg esp-enable [ on | off ] Turns the ESP (Encapsulating Security Payload) ALG for file transfers on or off. Default is on. set ip alg esp-setup-timeout value Specifies the timeout value for the ESP ALG setup. Default is 180. set ip alg esp-stream-timeout value Specifies the timeout value for the ESP ALG streaming. Default is 300. set ip alg ftp-enable [ on | off ] Turns the FTP (File Transfer Protocol) ALG for file transfers on or off. Default is on. set ip alg h323-enable [ on | off ] Turns the H323 ALG for audio, video, and data communications across IP-based networks on or off. Default is on. set ip alg pptp-enable [ on | off ] Turns the PPTP (Point-to-Point Transfer Protocol) ALG for authentication on or off. Default is on. 142 set ip alg sip-enable [ on | off ] Turns the SIP (Session Initiation Protocol) ALG for voice communication initiation on or off. Default is on. set ip alg tftp-enable [ on | off ] Turns the TFTP (Trivial File Transfer Protocol) ALG for simple file transfers and firmware updates on or off. Default is on. Dynamic DNS Commands set ip dynamic-dns enable [ off | on ] Enables or disables dynamic DNS. Dynamic DNS support allows you to use the free services of www.dyndns.org. Dynamic DNS automatically directs any public Internet request for your computer's name to your current dynamically-assigned IP address. This allows you to get to the IP address assigned to your gateway, even though your actual IP address may change as a result of a PPPoE connection to the Internet. set ip dynamic-dns service-type [ dyndns ] set ip dynamic-dns username myusername set ip dynamic-dns password mypassword set ip dynamic-dns hostname myhostname set ip dynamic-dns retries [ 1 - 64 ] Enables or disables dynamic DNS services. The default is off. If you specify dyndns.org, you must supply your host name, user name for the service, and password. Number of retries defaults to 5. Default Server Settings set ip wan-allocation mode [ normal | defaultserver ] Sets the WAN mode to direct your NVG599 to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN, otherwise this feature is disabled. Default is normal. Link Commands The link commands represent physical connections. Currently, port-based VLAN support is provided at this level. Your NVG599 device is capable of adding and stripping 802.1Q tags to and from frames before transmission on its LAN interfaces. See also “Filter Set Commands” on page 124 and “Queue Commands” on page 129 for more information. set link name name type [ ethernet | ppp ] Specifies whether the type of the link named name is ethernet or ppp. set link name name mtu-override [ 0 - 1500 ] Specifies whether the maximum transmission unit value should be set to other than the standard 1500. A setting of 0 (zero) turns off override. set link name name igmp-snooping [ off | on ] Turns igmp-snooping off or on on the link named name. 143 Administrator’s Handbook set link name name port-vlan ports [ lan-1... 4 | hpna | ssid-1...4 | ptm | vc-1 | vc2] Specifies a port-based VLAN on the selected ports on the link named name. set link name name port-vlan priority [ 0 - 7 ] Specifies the 802.1p priority bit. If you set this to a value greater than 0, all packets of this VLAN with unmarked priority bits (pbits) will be re-marked to this priority. set link name name tagged-vlan name integer ports [ lan-1... 4 | hpna | ssid-1...4 | ptm | vc-1 | vc-2 ] Specifies a tagged VLAN on the selected port on the link named name. Default is ptm. set link name name tagged-vlan name integer vid vlan_id Specifies a VLAN ID (VID) on the selected link named name. Default is 0. set link name name tagged-vlan name integer priority [ 0 - 7 ] Specifies the 802.1p priority bit. If you set this to a value greater than 0, all packets of this VLAN with unmarked priority bits (pbits) will be re-marked to this priority. set link name name supplicant type [ none | eap-tls ] Specifies whether the EAP TLS supplicant is enabled on the link named name. Default is eap-tls. set link name name supplicant priority [ 0 - 7 ] Sets the supplicant priority on the link named name when supplicant type is eap-tls. Default is 0. set link name name ppp sub-link link_name Specifies a name link_name for this secondary link when one is required. set link name name ppp auth-type [ on | off ] Enables or disables PPP login authorization. set link name name ppp username uname Specifies a user name uname for authentication on the specified link when ppp auth-type is set to on. set link name name ppp password pwd Specifies a password pwd for authentication on the specified link when ppp auth-type is set to on. set link name name ppp magic-number [ on | off ] Enables or disables LCP magic number negotiation. 144 set link name name ppp protocol-compression [ off | on ] Specifies whether you want the NVG599 to compress the PPP Protocol field when it transmits datagrams over the PPP link. set link name name ppp max-failures integer Specifies the maximum number of Configure-NAK messages the PPP module can send without having sent a Configure-ACK message. The integer argument can be any number between 1 and 20. set link name name ppp max-configures integer Specifies the maximum number of unacknowledged configuration requests that your NVG599 will send. The integer argument can be any number between 1 and 20. set link name name ppp max-terminates integer Specifies the maximum number of unacknowledged termination requests that your NVG599 will send before terminating the PPP link. The integer argument can be any number between 1 and 10. set link name name ppp restart-timer integer Specifies the number of seconds the NVG599 should wait before retransmitting a configuration or termination request. The integer argument can be any number between 1 and 30. set link name name ppp connection-type [ instant-on | always-on ] Specifies whether a PPP connection is maintained by the NVG599 device when it is unused for extended periods. If you specify always-on, the NVG599 never shuts down the PPP link. If you specify instant-on, the NVG599 shuts down the PPP link after the number of seconds specified in the timeout setting (below) if no traffic is moving over the circuit. set link name name ppp echo-request [ on | off ] Specifies whether you want your NVG599 to send LCP echo requests. You should turn off LCP echoing if you do not want the NVG599 to drop a PPP link to a nonresponsive peer. set link name name ppp echo-failures integer Specifies the maximum number of lost echoes the NVG599 should tolerate before bringing down the PPP connection. The integer argument can be any number from between 1 and 20. set link name name ppp echo-interval integer Specifies the number of seconds the NVG599 should wait before sending another echo from an LCP echo request. The integer argument can be any number from between 5 and 300 (seconds). set link name name ppp mru integer Specifies the maximum receive unit (MRU) for the PPP interface. The integer argument can be any number between 128 and 1492 for PPPoE; 1500 otherwise. 145 Administrator’s Handbook set link name name ppp peer-dns [ on | off ] Controls whether the NVG599 accepts name server addresses from the peer. The default is on, which means the NVG599 expects to get name server addresses when the PPP link comes up. This especially applies when the primary WAN connection is PPP. However, there are some unusual situations where the PPP connection is not the primary WAN, for example when the connection is used only for management. In that situation it may be desirable to not pick up more name server addresses. You can do that by setting the parameter to off. NOTE: This is an expert-mode setting that will rarely be used. The setting should be left on, unless you are an expert user who knows you do not want the NVG599 to acquire any name server addresses from this PPP connection. Specifies an ISP name or a class or quality of service. The service name tells the access concentrator which network service the NVG599 is trying to reach. set link name name pppoe ac-name name Specifies this particular access concentrator (AC) unit from all others. Some access provider networks may have multiple PPPoE servers, and having the NVG599 indicate an AC name specifies to which one the NVG599 is trying to connect. Management Commands All management related items are grouped in this section. set management account administrator username username Specifies the username for the administrative user. The default is admin. set management account user username username Specifies the username for the non-administrative user. The default is user. set management cwmp enable [ off | on ] Turns cwmp (TR-069 CPE WAN Management Protocol) on or off. TR-069 allows a remote auto-config server (ACS) to provision and manage the NVG599 device. TR-069 protects sensitive data on the NVG599 by not advertising its presence, and by password protection. set management cwmp acs-url acs_url:port_number set management cwmp acs-username acs_username set management cwmp acs-password acs_password If TR-069 WAN-side management services are enabled, specifies the auto-config server URL and port number. A user name and password must also be supplied, if TR-069 is enabled. 146 The auto-config server is specified by URL and port number. The format for the ACS URL is as follows: http://some_url.com:port_number or http://123.45.678.910:port_number On units that support SSL, the format for the ACS URL can also be: https://some_url.com:port_number or https://123.45.678.910:port_number TR-064 DSL Forum TR-064 (“LAN Side CPE Configuration”) is an extension of UPnP (Universal Plug-and-Play). It defines more services to locally manage the NVG599 device. While UPnP allows open access to configure the device's features, TR-064 requires a password to execute any command that changes the device's configuration. set management lanmgmt enable [ off | on ] Turns TR-064 LAN side management services on or off. The default is off. set management shell idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for Telnet access to the NVG599 device, after which a user must re-log in to the NVG599. Default is 15 minutes for Telnet. set management shell ssh-port [ 1 - 65534 ] Specifies the port number for secure shell (SSH) communication with the NVG599. Defaults to port 0 (off). set management shell telnet-port [ 1 - 65534 ] Specifies the port number for Telnet (CLI) communication with the NVG599 device. Because port numbers in the range 0-1024 are used by other protocols, you should use numbers in the range 1025-65534 when assigning new port numbers to the NVG599 Telnet configuration interface. A setting of 0 (zero) will turn the server off. set management upnp enable [ off | on ] Turns Universal Plug-and-Play (UPnP) on or off. set management web http-port [ 1 - 65534 ] Specifies the port number for HTTP (Web) communication with the NVG599 device. Because port numbers in the range 0-1024 are used by other protocols, you should use numbers in the range 1025-65534 when assigning new port numbers to the NVG599 Web configuration interface. A setting of 0 (zero) will turn the server off. set management web https-port [ 1 - 65534 ] Sets the secure Web access port for secure management of the NVG599. Default is port 443. 147 Administrator’s Handbook set management web https-cert-cn string Specifies a certificate from a trusted certificate authority to identify the secure Web access. set management web idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for HTTP access to the NVG599 device, after which a user must log in to the NVG599. Default is 5 minutes for HTTP. NOTE: You cannot specify a port setting of 0 (zero) for both the Web and Telnet ports at the same time. This would prevent you from accessing the NVG599. set management web isp-help-desk phone_number_string Specifies the ISP Help Desk phone number as it appears in the Web UI. For AT&T, the default is: 1-800-2882020. Remote Access Commands set management remote-access http-port [ 1 - 65534 ] Sets the Web access port for remote access management of the NVG599. Default is port 51003. set management remote-access http-idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for remote HTTP access to the NVG599, after which a user must log in to the device. Default is 20 minutes for HTTP. set management remote-access http-total-timeout [ 1...120 ] Specifies a total timeout period of inactivity for remote HTTP access to the NVG599, after which a user must log in to the device. Default is 20 minutes for HTTP. set management remote-access http-max-clients number Specifies the maximum number of client sessions for remote Web access management. Defaults to 1 (one). set management remote-access https-port [ 1 - 65534 ] Sets the secure Web access port for remote access management of the NVG599. Default is port 51443. set management remote-access https-idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for secure remote HTTPS access to the NVG599 device, after which a user must log in to the device. Default is 20 minutes for HTTPS. set management remote-access https-total-timeout [ 1...120 ] Specifies a total timeout period of inactivity for secure remote HTTPS access to the NVG599 device, after which a user must log in to the device. Default is 20 minutes for HTTPS. set management remote-access https-max-clients number Specifies the maximum number of client sessions for secure remote Web access management. Defaults to 1. 148 set management remote-access telnet-port [ 1 - 65534 ] Specifies the port number for remote access Telnet (CLI) communication with the NVG599 device. Because port numbers in the range 0-1024 are used by other protocols, you should use numbers in the range 102565534 when assigning new port numbers to the NVG599 Telnet configuration interface. A setting of 0 (zero) will turn the server off. Defaults to port 0. set management remote-access telnet-idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for remote Telnet access to the NVG599 device, after which a user must log in to the device. Default is 5 minutes for Telnet. set management remote-access telnet-total-timeout [ 1...120 ] Specifies a total timeout period of inactivity for remote Telnet access to the NVG599 device, after which a user must log in to the device. Default is 20 minutes for Telnet. set management remote-access telnet-max-clients number Specifies the maximum number of client sessions for remote Telnet access management. Defaults to 4. set management remote-access ssh-port [ 1 - 65534 ] Specifies the port number for secure shell (SSH) communication with the NVG599. Defaults to port 22. set management remote-access ssh-idle-timeout [ 1...120 ] Specifies a timeout period of inactivity for remote secure shell (SSH) access to the NVG599 device, after which a user must log in to the device. Default is 5 minutes for SSH. set management remote-access ssh-total-timeout [ 1...120 ] Specifies a total timeout period of inactivity for remote secure shell (SSH) access to the NVG599 device, after which a user must log in to the device. Default is 20 minutes for SSH. set management remote-access ssh-max-clients number Specifies the maximum number of client sessions for remote secure shell (SSH) access management. Defaults to 4. set management lan-redirect enable [ off | on ] If set to on and a WAN failure condition is detected, the LAN client's browser is redirected to a Web page of failure and Help text information. The redirect will only occur once, as the Web UI maintains a state variable to determine whether the redirect has occurred; to continually redirect would block the user from reconfiguring the router. set management lan-redirect missing-filter-notify [ on | off ] If set to on and a missing filter on the line is detected, the LAN client's browser is redirected to a Web page of failure and Help text information. The redirect will only occur once, as the Web UI maintains a state variable to determine whether the redirect has occurred; to continually redirect would block the user from reconfiguring the router. 149 Administrator’s Handbook set management lan-access wan-cpe-mgmt-block [ off | web | all ] Blocks management of the device from the LAN via the Web or all interface(s). TR-064 DSL Forum TR-064 (“LAN Side CPE Configuration”) is an extension of UPnP (Universal Plug-and-Play). It defines more services to locally manage the NVG599 device. While UPnP allows open access to configure the device's features, TR-064 requires a password to execute any command that changes the device's configuration. set management lanmgmt enable [ off | on ] Turns TR-064 LAN-side management services on or off. The default is off. Physical Interfaces Commands DSL interfaces set physical dsl enable [ off | on ] Turns the physical DSL interface off or on. Default is on. set physical dsl dsl-mode [ auto | single | bonded ] Sets the mode for the DSL connection, whether a single line or bonded. If the default auto is set, the device will try both single and bonded, attempting to detect and lock on the mode in use. set physical dsl loopback [ off | on ] Turns the DSL loopback mode off or on. Default is off. set physical dsl annexm [ off | on ] Turns optional DSL Annex M off or on. Default is off. If enabled, data rates can be as high as 12 or 24 Mbit/s downstream and 3 Mbit/s upstream depending on the distance from the DSLAM to the customer's premises. set physical dsl modulation auto [ off | on ] Turns automatic DSL modulation off or on. Default is off. set physical dsl modulation vdsl2 [ off | on ] Turns VDSL2 DSL modulation off or on. Default is on. set physical dsl modulation adsl2 [ off | on ] Turns ADSL2 DSL modulation off or on. Default is on. set physical dsl modulation adsl2+ [ off | on ] Turns ADSL2+ DSL modulation off or on. Default is on. set physical dsl modulation annex-l [ off | on ] Turns Annex-l DSL modulation off or on. Default is off. 150 set physical dsl modulation annex-m [ off | on ] Turns Annex-M DSL modulation off or on. Default is off. set physical dsl profile-8a [ on | off ] Enables or disables VDSL2 profile 8a governing upstream and downstream bandwidth. Default is on. set physical dsl profile-8b [ on | off ] Enables or disables VDSL2 profile 8b governing upstream and downstream bandwidth. Default is on. set physical dsl profile-8c [ on | off ] Enables or disables VDSL2 profile 8c governing upstream and downstream bandwidth. Default is on. set physical dsl profile-8d [ on | off ] Enables or disables VDSL2 profile 8d governing upstream and downstream bandwidth. Default is on. set physical dsl profile-12a [ on | off ] Enables or disables VDSL2 profile 12a governing upstream and downstream bandwidth. Default is on. set physical dsl profile-12b [ on | off ] Enables or disables VDSL2 profile 12b governing upstream and downstream bandwidth. Default is on. set physical dsl profile-17a [ on | off ] Enables or disables VDSL2 profile 17a governing upstream and downstream bandwidth. Default is on. set physical dsl profile-30a [ on | off ] Enables or disables VDSL2 profile 30a governing upstream and downstream bandwidth. Default is off. set physical dsl bit-swap [ on | off ] Turns DSL bit-swapping on or off. Bit-swapping is resilient to loss of hand-shake commands. Default is on. set physical dsl trellis [ on | off ] Turns trellis error correction encoding on or off. Default is on. set physical dsl vectoring-enable [ off | on ] Enables or disables VDSL2 vectoring. Vectoring enables VDSL2 to achieve its highest potential data rates, exceeding 100 Mbps. Default is off. set physical dsl vectoring-timeout-ms milliseconds If vectoring-enable is set to on, specifies a timeout interval in milliseconds. Default is 5000. 151 Administrator’s Handbook set physical dsl nlnm-threshold [ 0 - 480 ] Specifies the New Low Noise Model (NLNM) value between 0 and 480. Default is 60. set physical dsl transport [ atm | ptm | auto | off ] Sets the DSL transport mode: Asynchronous (atm), Packet (ptm), Automatic (auto), or none (off). Default is ptm. set physical dsl atm vcc 1 enable [ off | on ] Turns ATM on or off on vcc 1. Default is on. set physical dsl atm vcc 1 aal-type [ aal5 | aal0pkt | aal0cell ] Sets the ATM Adaptation Layer type (aal-type): AAL5, AAL0-packet, or AAL0-cell. Default is aal5. set physical dsl atm vcc 1 datapath [ phy0fast | phy0interleaved ] Sets the ATM datapath, Fast Path or Interleaved. Default is phy0fast. set physical dsl atm vcc 1 encap-type [ llcsnap-eth | llcsnap-rtip | llcencaps-ppp | vcmux-eth | vcmux-ipoa | vcmux-pppoa ] Specifies the data link encapsulation type. Default is llcsnap-eth. set physical dsl atm vcc 1 vpi [ 0 - 255 ] Sets the virtual path identifier (VPI) for the circuit. Default is 0. set physical dsl atm vcc 1 vci [ 32 - 65535 ] Sets the virtual channel identifier (VCI) for the circuit. Default is 35. set physical dsl atm vcc 2 enable [ off | on ] Turns ATM on or off on vcc 2. Default is on. set physical dsl atm vcc 2 aal-type [ aal5 | aal0pkt | aal0cell ] Sets the ATM adaptation layer type (aal-type): AAL5, AAL0-packet, or AAL0-cell. Default is aal5. set physical dsl atm vcc 2 datapath [ phy0fast | phy0interleaved ] Sets the ATM datapath, Fast Path or Interleaved. Default is phy0fast. set physical dsl atm vcc 2 encap-type [ llcsnap-eth | llcsnap-rtip | llcencaps-ppp | vcmux-eth | vcmux-ipoa | vcmux-pppoa ] Specifies the data link encapsulation type. Default is llcsnap-eth. set physical dsl atm vcc 2 vpi [ 0 - 255 ] Sets the virtual path identifier (VPI) for the circuit. Default is 8. 152 set physical dsl atm vcc 2 vci [ 32 - 65535 ] Sets the virtual channel identifier (VCI) for the circuit. Default is 35. set physical dsl atm vcc vcc_num tx-queue queue_name Attaches the egress queue template to the ATM VC when the queue type is egress. set physical dsl atm vcc vcc_num rx-queue queue_name Attaches the ingress queue to the ATM VC when the queue type is ingress. set physical dsl ptm datapath [ phy0fast | phy0interleaved ] Sets the ATM datapath, Fast Path or Interleaved. Default is phy0fast. set physical dsl ptm priority [ low | high ] Sets the packet transfer mode (PTM) priority. Default is low. set physical dsl ptm tx-queue queue_name Attaches the egress queue template to the PTM interface when the queue type is egress. set physical dsl ptm rx-queue queue_name Attaches the ingress queue to the PTM interface when the queue type is ingress. set physical dsl atm vcc 1 auto-vpi-vci [ on | off ] Turns automatic VPI/VCI detection on or off. If you leave the default on, the device will try a series of VPI/VCI pairs that are commonly used by service providers. When one pair succeeds, the device will use this one for future connections. set physical dsl atm vcc 1 vpi-vci-list vpi_vci_pairs Specifies the series of VPI/VCI pairs that the device will use to attempt a connection. The default set ("0/35 8/35 0/43 0/51 0/59 8/43 8/51 8/59") can be changed. set physical dsl atm vcc 1 qos enable [ off | on ] Turns QoS off or on on the virtual circuit. Default is off. set physical dsl power-save enable [ off | on ] Turns power saving mode off or on. Default is off. 153 Administrator’s Handbook Ethernet Interfaces set physical enet [ 1 - 4 ] mac-addr-override mac_addr You can override your NVG599 device’s Ethernet MAC address with any necessary setting. Some ISPs require your account to be identified by the MAC address, among other things. Enter your 12-character Ethernet MAC override address as instructed by your service provider, for example: 12 34 AB CD 19 64 set physical enet [ 1 - 4 ] port media [ auto | 100-fd | 100-hd | 10-fd | 10-hd ] Sets the Ethernet port’s media flow control: Automatic, 100 Mbps Full-Duplex, 100 Mbps Half-Duplex, 10 Mbps Full-Duplex, or 10 Mbps Half-Duplex. Default is auto. set physical enet [ 1 - 4 ] port mdix [ auto | on | off ] Sets the Ethernet port’s crossover detection. Default is off. set physical enet [ 1 - 4 ] tx-queue queue_name Attaches the egress queue template to the Ethernet interface when the queue type is egress. set physical enet [ 1 - 4 ] rx-queue queue_name Attaches the ingress queue to the Ethernet interface when the queue type is ingress. set physical enet [ 1 - 4 ] port power-save enable "" Turns power saving mode off or on. set physical ensw max-age seconds Sets the maximum delay on the Ethernet switch in seconds. Default is 300 (5 minutes). set physical ensw qos-mode [ off | p-bit ] Sets QoS up on Ethernet switch, classified by priority-bit mapping. Default is off. When p-bit is selected, packets will be mapped from their priority (even if untagged) to one of four queues per-port in the Ethernet switch. See “Quality of Service (QoS) Examples” on page 217 for more information. NOTE: This setting only applies to packets sent from the host CPU to a switch port; it does not apply to port-to-port traffic. set physical ensw p-bit-map pbit-to-4queue-map Sets the mapping from the 8 priority-bits to the four queues in the Ethernet switch. The lowest priority queue is “1”, and the highest priority queue is “4”. Example: Mapping is “1 1 2 2 3 3 4 4", where priority bit values 0 and 1 would map to queue 1, and values 2 and 3 would map to queue 2, etc. 154 Wireless Interfaces set physical wireless enable [ on | off ] Enables or disables the wireless capability for supported Wi-Fi devices. Default is on. set physical wireless standard [ bg | b-only | g-only | bgn | n-only | an | a-only ] Sets and locks the NVG599 into the wireless transmission mode you want: bg, b-only, g-only, bgn, n-only, an, or a-only. For compatibility with clients using 802.11b (up to 11 Mbps transmission), 802.11g (up to 20+ Mbps), 802.11a (up to 54 Mbit/s using the 5 GHz band), or 802.11n (from 54 Mbit/s to 600 Mbit/s with the use of four spatial streams at a channel width of 40 MHz), select b/g/n. To limit your wireless LAN to one mode or the other, select g-only, n-only, a-only, or b-only, or some combination that applies to your setup. Default is bgn. set physical wireless auto-channel [ off | on ] Turns auto-channel selection on or off. set physical wireless bandwidth [ narrow | wide ] Specifies whether the Wi-Fi channel is narrow or wide band. Default is narrow in compliance with FCC requirements. set physical wireless default-channel [ 1... 11 ] (1 through 11, for North America) on which the network will broadcast. This is a frequency range within the 2.4 Ghz band. Channel selection can have a significant impact on performance, depending on other wireless activity close to this router. Channel selection is not necessary at the client computers; the clients will scan the available channels seeking access points using the same SSID as the client. Defaults to 6. set physical wireless power [ 1 - 100 ] Sets some value lower than 100 percent transmit power if your NVG599 device is located close to other Wi-Fi devices and causes interference. Defaults to 100 (percent). set physical wireless mul2uni [ off | on ] Turns wireless “many-to-one” packet scheduling off or on. Default is off. set physical wireless ssid 1 enable [ on | off ] Enables or disables the first (default) Wi-Fi SSID. set physical wireless ssid 1 name name Specifies a name for the first Wi-Fi SSID. Defaults to a unique value per router of the form “ATTxxx”. set physical wireless ssid 1 access-type [ none | allow | deny ] Specifies the type of address list for defining MAC address filtering. If set to allow, only hosts with the specified addresses will be permitted to join the WLAN of the specified SSID. If set to deny, any hosts except those with the specified addresses will be permitted to join the specified SSID. Default is none. 155 Administrator’s Handbook set physical wireless ssid 1 access-list mac_address Specifies the MAC address of devices controlled by MAC address filtering. set physical wireless ssid 1 hidden [ off | on ] Enables or disables SSID hiding for the specified SSID. If set to on, the specified SSID will not appear on client scans. Clients must log into the SSID with the exact SSID name and credentials specified for that SSID. set physical wireless ssid 1 isolate [ off | on ] If set to on, blocks wireless clients from communicating with other wireless clients on the WLAN side of the NVG599. Defaults to off. set physical wireless ssid 1 security [ none | wep | wpa ] Sets the wireless privacy type: none, wep, or wpa-psk. Default is none. set physical wireless ssid 2 enable [ off | on ] Enables or disables the second available SSID. set physical wireless ssid 3 enable [ off | on ] Enables or disables the third available SSID. set physical wireless ssid 4 enable [ off | on ] Enables or disables the fourth available SSID. set physical wireless wps [ on | off ] Enables or disables Wi-Fi Protected Setup (WPS) for simplified security configuration with Wi-Fi clients that support it. set physical wireless wmm enable [ off | on ] Enables or disables Wi-Fi multimedia settings for multimedia queueing characteristics. set physical wireless wmm power-save [ off | on ] Turns power saving mode off or on for wireless multimedia when wmm enable is on. Default is on. 156 PPPoE Relay Commands NOTE: When configuring a PPPoE connection, you must also configure the required PPPoE authentication details (such as user name and password combinations) on the client computer. set pppoe-relay enable [ on | off ] Allows the NVG599 device to forward PPPoE packets. Default is on. set pppoe-relay max-sessions [ 0... 4 ] Specifies the maximum number of PPPoE relay sessions. Default is 4. NAT Pinhole Commands NAT pinholes let you pass specific types of network traffic through the NAT interfaces on the NVG599. NAT pinholes allow you to route selected types of network traffic, such as FTP requests or HTTP (Web) connections, to a specific host behind the NVG599 transparently. To set up NAT pinholes, you identify the type(s) of traffic you want to redirect by port number, and you specify the internal host to which each specified type of traffic should be directed. The following list identifies protocol type and port number for common TCP/IP protocols: FTP (TCP 21) Telnet (TCP 23) SMTP (TCP 25), TFTP (UDP 69) set pinhole name name protocol [ tcp | udp ] Specifies the identifier for the entry in the NVG599 device's pinhole table. You can name pinhole table entries sequentially (1, 2, 3), by port number (21, 80, 23), by protocol, or by some other naming scheme. Specifies the type of protocol being redirected. set pinhole name name ext-port-range [ 0 - 49151 ] Specifies the first and last port number in the range being translated. set pinhole name name int-addr ipaddr Specifies the IP address of the internal host to which traffic of the specified type should be transferred. set pinhole name name int-start-port [ 0 - 65535 ] Specifies the port number your NVG599 device should use when forwarding traffic of the specified type. Under most circumstances, you would use the same number for the external and internal port. 157 Administrator’s Handbook Security Stateful Packet Inspection (SPI) Commands set security firewall-level [ low | high | off ] All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or Internet Protocol (IP) layers. Stateful inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets. Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall. The high setting is recommended, but for special circumstances, a low level of firewall protection is available. You can also turn all firewall protection off. Defaults to low. set security spi ip4 invalid-addr-drop [ on | off ] Enables or disables whether broadband packets with invalid source or destination addresses should be dropped. Default is on. set security spi ip4 private-addr-drop [ on | off ] Enables or disables whether broadband packets with private source or destination addresses should be dropped. Default is off. set security spi unknown-ethertypes-drop [ on | off ] Enables or disables whether packets with unknown ether types are to be dropped. Default is on. set security spi portscan-protect [ on | off ] Enables or disables whether to detect and drop port scans. Default is on. set security spi invalid-tcp-flags-drop [ on | off ] Enables or disables whether packets with invalid TCP flag settings (NULL, FIN, Xmas, etc.) are to be dropped. Default is on. set security spi ip4 invalid-addr-drop [ on | off ] Blocks broad sets of addresses that should not be used as either source or destination addresses, or both. These include the following: IP address/mask 10.0.0.0/8 source 192.168.0.0.0/16 source 169.254.0.0/16 source 172.16.0.0/12 source 224.0.0.0/4 Source / destination 224.0.0.0/5 Source / destination 0.0.0.0/8 Source / destination 255.255.255.255 destination The default is on. 158 Source or destination set security spi ip4 private-addr-drop [ off | on ] Drops packets sourced or destined for private IPv4 addresses. The default is off. set security spi flood-limit enable [ on | off ] Enables or disables whether packet flooding should be detected and offending packets be dropped. Default is on. set security spi flood-limit limit pps_value Sets a maximum packets-per-second (PPS) value for packet flood criterion. Defaults to 4. set security spi flood-limit burst-limit max_value Sets a maximum value in a packet-burst for packet flood criterion. Defaults to 8. set security spi flood-limit icmp enable [ on | off ] Enables or disables whether ICMP packet flooding should be detected and offending packets be dropped. Defaults to on. set security spi flood-limit udp enable [ off | on ] Enables or disables whether UDP packet flooding should be detected and offending packets be dropped. Defaults to off. set security spi flood-limit tcp enable [ off | on ] Enables or disables whether TCP packet flooding should be detected and offending packets be dropped. Defaults to off. set security spi flood-limit tcp syn-cookie [ on | off ] Allows TCP SYN cookies flooding to be excluded. Defaults to on. Reflexive ACL set security spi ip6 allow-inbound [ on | off ] Turns reflexive ACL on or off for IPv6. Reflexive access control lists (ACL) provide that Layer 4 session information is used to make decisions about what packets to route. Reflexive ACL reduces exposure to spoofing and denial-of-service attacks, because desired inbound packet flows are usually in response to outbound traffic. ARRIS 9.x DSL gateways use the relevant session information about whether the packet flow was initiated from the LAN side (upstream) or WAN side (downstream). If the parameter security.spi.ip6.allow-inbound is set to off, then sessions which are initiated from the WAN side are disallowed. Upstream sessions are never precluded because of reflexive ACL. (Of course there may be other reasons that particular packets are dropped.) For IPv4, NAT is generally enabled, thus reflexive ACL is usually not an issue. 159 Administrator’s Handbook VoIP Commands (supported models only) Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the public switched telephone network (PSTN). VoIP calls use an Internet protocol, Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. Certain ARRIS gateway models have one or more voice ports for connecting telephone handsets. These models support VoIP. If your gateway is a VoIP model, you can configure the VoIP features. VoIP Profile Settings set voip profile [ 1 - 4 ] prof-enable [ on | off ] Enables or disables the use and configuration of the specified VoIP profile on the NVG599. set voip profile [ 1 - 4 ] proxy-server address Specifies the IP address or fully-qualified domain name of the SIP proxy server that stations using the profile will connect to. set voip profile [ 1 - 4 ] proxy-port port Sets the well-known port number the station using the profile will use to connect to the SIP proxy. Default is 5060. set voip profile [ 1 - 4 ] proxy-transport udp Assigns a proxy transport protocol to the VoIP profile. Default is udp. set voip profile [ 1 - 4 ] registrar-server address Specifies the IP address or fully-qualified domain name of the SIP registrar (server) that stations using the profile will connect to. set voip profile [ 1 - 4 ] registrar-port portnumber Sets the well-known port number the user agent using the profile will use to connect to the SIP registrar. Default is 5060. set voip profile [ 1 - 4 ] registrar-transport [ tcp | udp | tls ] Assigns a registrar transport protocol to the VoIP profile. Default is udp. set voip profile [ 1 - 4 ] sip-expires [ 0 – 65535 ] Specifies the SIP registration server timeout duration from 0 – 65535 seconds for the specified profile. Default is 3600 (1 hour). set voip profile [ 1 - 4 ] outbound-proxy-server address Specifies the SIP outbound proxy server for the specified profile by fully qualified server name or IP address. set voip profile [ 1 - 4 ] outbound-proxy-port portnumber Specifies the SIP outbound proxy server port for the specified profile. Default is 5060. 160 set voip profile [ 1 - 4 ] sip-user-domain name Sets the SIP user domain value to be used by the VoIP profile. set voip profile [ 1 - 4 ] sip-user-port [ 1 - 65535 ] Specifies the SIP user port for the specified phone, Default is 5060. set voip profile [ 1 - 4 ] sip-user-transport [ tcp | udp ] Assigns a transport protocol to the identified VoIP SIP profile. Default is udp. set voip profile [ 1 - 4 ] invite-expires seconds Assigns the “lifespan” of a SIP INVITE message for the identified profile. set voip profile [ 1 - 4 ] reinvite-expires seconds Sets the amount of time a SIP user agent with the named profile will consider a re-INVITE message valid. set voip profile [ 1 - 4 ] reg-retry-interval seconds Specifies the number of seconds that must elapse before a SIP user agent using the named profile may attempt to retry registration. set voip profile [ 1 - 4 ] reg-min-expires seconds Assign the profile a minimum length of time until a registration expires and must be renewed. set voip profile [ 1 - 4 ] registration-period seconds Sets the amount of time that a registration remains valid. set voip profile [ 1 - 4 ] max-retrans-invite times Assigns the profile a maximum number of INVITE message retries. Default: 3. set voip profile [ 1 - 4 ] max-retrans-non-invite times Assigns the profile a maximum number of non-INVITE message retransmissions. Default: 4. set voip profile [ 1 - 4 ] sip-publish-method PUBLISH Sets the specified profile’s SIP event state publication method to PUBLISH. set voip profile [ 1 - 4 ] sip-publish-destination "DEFAULT" Sets the specified profile’s SIP event state published destination to DEFAULT. set voip profile [ 1 - 4 ] sip-publish-destination2 "NULL" Clears (assign to NULL) the specified SIP profile’s second published destination. 161 Administrator’s Handbook set voip profile [ 1 - 4 ] sip-publish-invocation never Sets the specified profile to never invoke PUBLISH. set voip profile [ 1 - 4 ] sip-publish-interval seconds Assigns the publication interval to the specified profile. set voip profile [ 1 - 4 ] sip-publish-count -1 Sets the number of SIP publication events for the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-hk-flash-mode info Assigns a SIP HK Flash mode to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-session-refresher auto Assigns a SIP session refresh method to the identified profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-session-timer-value [value] Configures the SIP session timer value for the profile. Default: 2280. set voip profile [ 1 - 4 ] sip-advanced-setting sip-dynamic-payload [value] Sets the dynamic payload value for the identified profile. Default: 101. set voip profile [ 1 - 4 ] sip-advanced-setting sip-dtmf-mode [inband | rfc2833 | info] Assigns a DTMF signaling mode for the SIP profile. inband: sends the DTMF digits as a normal inband tone. rfc2833: (default) sends the DTMF digits as an event as part of the RTP packet header information. info: sends the DTMF digits in the SIP INFO message. Default: rfc2833. set voip profile [ 1 - 4 ] sip-advanced-setting sip-digit-map "O=15,I=6,S=3(*#101<:@C03>|*#103<:@C06>|T0|T*xx|T*xxx|E[29]11|E[01]911|1[2-9]xxxxxxxxx|T[2-9]xxxxxx|[2-9]xxxxxxxxx|n.)" Assigns the specified digit map to the SIP profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-compact-header [ on | off ] Sets the profile to use compact format when set to on. Sends the SIP messages with compact headers, reducing the size of the SIP messages. set voip profile [ 1 - 4 ] sip-advanced-setting sip-q-value [ 0 - 10 ] Assigns a prioritizing SIP q-value to the profile. Default: 10. 162 set voip profile [ 1 - 4 ] sip-advanced-setting sip-qos-tos [ 0 - 255 ] Specifies the SIP DiffServ type of service (ToS) values for Quality of Service (QoS) assignment. Default: 160. set voip profile [ 1 - 4 ] sip-advanced-setting sip-qos-p-bit [ 0 - 7 ] Assigns a Quality of Service priority bit (p-bit) value to the SIP profile. Default: 6. set voip profile [ 1 - 4 ] sip-advanced-setting sip-qos-marker [ value ] Assigns a QoS packet marker to the SIP profile. Default: VO. set voip profile [ 1 - 4 ] sip-advanced-setting fax-redundancy-level [ 0 - 1 ] Specifies the level of fax redundancy for t38 fax data rate management. Default: 1. set voip profile [ 1 - 4 ] sip-advanced-setting sip-init-de-register [ on | off ] Turns SIP de-registration on or off for the profile. Default: or both. set voip profile [ 1 - 4 ] sip-advanced-setting sip-known-ip-list "[string]" Specifies a known IP address list of SIP servers for the SIP profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-allow-ip-list "[string]" Defines a string of named SIP servers that the profile may use. set voip profile [ 1 - 4 ] sip-advanced-setting sip-t1-timer-value 500 Assigns a SIP t1 (estimated round trip time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-t2-timer-value 4000 Assigns a SIP t2 (maximum non-INVITE retransmit time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-t4-timer-value 5000 Assigns a SIP t4 (message clear time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-a-value 500 Assigns a SIP A timer (UDP INVITE retransmit interval) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-b-value 32000 Assigns a SIP B timer (INVITE transaction timeout) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-c-value 0 Assigns a SIP C timer value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-d-value 32000 Assigns a SIP D timer (response retransmission time) value to the profile. 163 Administrator’s Handbook set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-e-value 500 Assigns a SIP E timer (UDP non-INVITE retransmit interval) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-f-value 32000 Assigns a SIP F timer (non-INVITE retransmit interval) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-g-value 500 Assigns a SIP G timer (INVITE response retransmit interval) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-h-value 32000 Assigns a SIP H timer (ACK reciept wait time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-i-value 5000 Assigns a SIP I timer (ACK retransmit wait time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-j-value 32000 Assigns a SIP J timer (non-INVITE retransmit request wait time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-k-value 0 Assigns a SIP K timer (response retransmission wait time) value to the profile. set voip profile [ 1 - 4 ] sip-advanced-setting sip-reset-code "code" Sets the SIP reset code for the profile. Default: 101 set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-shortinterdigit-value [value] Sets an interdigit (short) timer value for the profile. Default: 0 set voip profile [ 1 - 4 ] sip-advanced-setting sip-timer-interdigit-value [value] Sets an interdigit timer value to the profile. Default: 0. set voip profile [ 1 - 4 ] rtp-advanced-setting rtp-qos-tos [value] Assigns a Real Time Protocol terms of service number code to the VoIP profile. Default: 184. set voip profile [ 1 - 4 ] rtp-advanced-setting rtp-qos-p-bit [ 0 - 7] Sets a Real Time Protocol Priority bit (P-bit) value to the VoIP profile. Default: 6. set voip profile [ 1 - 4 ] rtp-advanced-setting rtp-qos-marker "string" Assigns a Real Time Protocol QoS packet marker to the VoIP profile. Default VO. 164 set voip profile [ 1 - 4 ] rtp-advanced-setting rtp-port-range-start [value] Defines the beginning of the VoIP Real Time Protocol port range assigned to the profile. Default: 6002. set voip profile [ 1 - 4 ] rtp-advanced-setting rtp-port-range-end [value] Defines the end of the VoIP Real Time Protocol port range assigned to the profile. Default: 6200. set voip profile [ 1 - 4 ] rtp-advanced-setting rtcp-option [ on | off ] Configures the Real Time Control Protocol (RTCP) setting for the VoIP profile. set voip profile [ 1 - 4 ] rtp-advanced-setting rtcp-repeat-interval [value] Assigns a Real Time Control Protocol repeat interval value to the VoIP RTP profile. Default: 5000 set voip profile [ 1 - 4 ] advanced-telephony-setting fxs-port-setting-for-fxo [ none | fxs1 | fxs2 | both | emgncy ] Sets a port to be used for the FXS (foreign exchange station) interface port to the FXO (foreign exchange office) interface—the phone—port. Default is none. set voip profile [ 1 - 4 ] advanced-telephony-setting t38-option [ on | off ] Enables or disables T.38 fax capability for the VoIP profile. set voip profile [ 1 - 4 ] advanced-telephony-setting sip-dynamic-line-selection [ on | off ] Turns dynamic (next available) line selection off or on for the identified VoIP profile. Default is off. set voip profile [ 1 - 4 ] advanced-telephony-setting sip-dns-ns [ on | off ] Enables or disables SIP DNS NS records (for Authoritative Name Server zone specification). set voip profile [ 1 - 4 ] advanced-telephony-setting sip-dns-naptr [ on | off ] Enables or disables the Name Authority Pointer (NAPTR) DNS function in the SIP profile. set voip profile [ 1 - 4 ] advanced-telephony-setting sip-dns-srv [ on | off ] Enables or disables the use of DNS Service Locator (SRV) functions in the profile. set voip profile [ 1 - 4 ] advanced-telephony-setting announcement-setting announcement-battery-alert-option [ on | off ] Enables or disables the autonomous announcement of battery alert conditions in the VoIP profile. set voip profile [ 1 - 4 ] advanced-telephony-setting battery-notification-setting battery-notification-interval [value] Specifies the number of seconds between battery notification messages. 165 Administrator’s Handbook set voip profile [ 1 - 4 ] advanced-telephony-setting battery-notification-setting battery-notification-tod-start "[HH:MM]AM | [HH:MM]PM" Assigns a start time for battery notification message generation to the profile. set voip profile [ 1 - 4 ] advanced-telephony-setting battery-notification-setting battery-notification-tod-end "[HH:MM]AM | [HH:MM]PM" Assigns an end time for battery notification message generation to the profile. set voip profile [ 1 - 4 ] advanced-telephony-setting testline-setting voiptestline-mode Always Assigns a line test mode to the VoIP profile specified. set voip profile [ 1 - 4 ] advanced-telephony-setting testline-setting voip-testline-maxlenX5s [value] Sets the maximum X5s length to the profile’s testline settings. Default: 6. set voip profile [ 1 - 4 ] advanced-telephony-setting testline-setting voip-testline-maxfreq [value] Sets the maximum frequency of line tests for the VoIP profile. Default: 10. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] enable [ on | off ] Enables or disables the identified VoIP user account (individual account) on the specified VoIP profile. NOTE: User account settings may be specified for disabled user accounts, but the features will not be available unless the account is enabled. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] voip-testline-option [ on | off ] Enables or disables the test line option for the named user account on the VoIP profile. Default: off. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] fxs-line 1 Sets a line in the user account to support FXS (foreign exchange station) interface. Default is none. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-user-disp-name “[string]” Assigns a display name for the identified user account on the specified VoIP profile. Default: 1000. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-user-name “[string]” Adds a user name value to the VoIP profile SIP user account. Default: 1000. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-user-password “[string]” Sets the SIP password for the user account on the VoIP profile. 166 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-user-auth-id “[string]” Defines a user authentication ID value for the user account on the VoIP profile. Default: 1000. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-uri "" Assigns a SIP Uniform Resource Identifier (URI) to the specified user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-subscribe-expires [time] Sets the expiration timer value for SIP subscriptions by the identified user account. Default: 3600. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] sip-service-outage-detect [ on | off] Enables or disables the detection of SIP service outages by the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G711U priority [ 1 - 7 | none ] Assigns a priority value to the Mu-law (G711U) codec on the user account. Default: 1 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G711U packetization-time [value] Assigns a packetization time value to the Mu-law (G711U) codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G711A priority [ 1 - 7 | none ] Assigns a priority value to the a-law (G711A) codec on the user account. Default: 2 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G711A packetization-time [value] Assigns a packetization time value to the a-law (G711A) codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G729 priority [ 1 - 7 | none ] Assigns a priority value to the G.729 codec on the user account. Default: 7 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G729 packetization-time [value] Assigns a packetization time value to the G.729 codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G729 annexb-support [ on | off ] Enables or disables G.729 Annex-B support on the specified user account. Default: off. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_16 priority [ 1 - 7 | none ] Assigns a priority value to the 16 kbit/s G.726 codec on the user account. Default: 3. 167 Administrator’s Handbook set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_16 payload-type [value] Assigns a payload value to the 16 kbit/s G.726 codec on the user account. Default: 102. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_16 packetization-time [value] Assigns a packetization time value to the 16 kbit/s G.726 codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_24 priority [ 1 - 7 | none Assigns a priority value to the 24 kbit/s G.726 codec on the user account. Default: 4 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_24 payload-type [value] Assigns a payload value to the 24 kbit/s G.726 codec on the user account. Default: 103 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_24 packetization-time [value] Assigns a packetization time value to the 24 kbit/s G.726 codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_32 priority [ 1 - 7 | none Assigns a priority value to the 32 kbit/s G.726 codec on the user account. Default: 5. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_32 packetization-time [value] Assigns a packetization time value to the 32 kbit/s G.726 codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_40 priority [ 1 - 7 | none Assigns a priority value to the 40 kbit/s G.726 codec on the user account. Default: 6. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_40 payload-type [value] Assigns a payload value to the 40 kbit/s G.726 codec on the user account. Default: 105. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec G726_40 packetization-time [value] Assigns a packetization time value to the 40 kbit/s G.726 codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR priority [ 1 - 7 | none ] Assigns a priority value to the Adaptive Multi-Rate (AMR) - Narrowband audio codec on the user account. Default: none. 168 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR payload-type [value] Assigns a payload value to the AMR codec on the user account. Default: 120 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR packetization-time [value] Assigns a packetization time value to the AMR codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR_WB priority [ 1 - 7 | none ] Assigns a priority value to the Adaptive Multi-Rate Wideband (AMR-WB) audio codec on the user account. Default: none. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR_WB payload-type [value] Assigns a payload value to the AMR-WB codec on the user account. Default: 122 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] codec AMR_WB packetization-time [value] Assigns a packetization time value to the AMR-WB codec on the user account. Default: 20 set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-forwarding-all-option [ on | off ] Turns unconditional call forwarding on or off for the specified user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-forwarding-on-busy-option [ on | off ] Enables or disables call forwarding when the line is busy for the specified user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-forwarding-on-no-answer-option [ on | off ] Turns no-answer call forwarding on or off for the specified user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-waiting-option [ on | off ] Eanbles or disables call waiting for the specified user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-conferencingoption [ on | off ] Enables or disables 3-way conferencing for the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature do-not-disturb-option [ on | off ] Activates or deactivates the ring-prevention (do not disturb) option for the specified user account. 169 Administrator’s Handbook set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature subscribe-mwi-option [ on | off ] Enables or disables the message waiting indicator for the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature subscribe-send-message [ on | off ] Enables or disables message sending for the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature anonymous-call-block-option [ on | off ] Sets the user account to block (on) or accept (off) calls from unidentified sources. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-transfer-option [ on | off ] Enables or disables the call transfer function on the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-disconnsupervision-option [ on | off ] Enables or disables disconnection supervision on the user account. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] call-feature call-osi-signaldur [ value ] Assigns an OSI signal duration value to the account. Default: 800. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] dsp-settings echo-option [ echo-off | echo-on | echo-on-nlp |echo-on-cng-nlp ] Specifies the conditions under which the user account will invoke or disable echo cancellation. Default: echoon-cng-nlp set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] dsp-settings echo-tail-length 0 Specifies the length of the Digital Signal Processor (DSP) echo tail in milliseconds. Default: 0. set voip profile [ 1 - 4 ] user-account [ 1 - 4 ] dsp-settings vad-option [ on | off ] Enables or disables voice activity deetection (VAD) in the DSP for the user account. 170 Targeted Ad Insertion Commands set targeted-ad-insertion enable [ on | off ] Turns targeted ad insertion on or off. Default is on. set targeted-ad-insertion v-zone-ad [ on | off ] Specifies whether the targeted ad is zone-specific. Default is on. set targeted-ad-insertion sender-ssrc [ 0... n ] Specifies the synchronization source identifier for the sender. set targeted-ad-insertion carousel-ip-address ip_address Specifies the IP address of the ad carousel server. set targeted-ad-insertion carousel-port [ 0... n ] Specifies the port of the ad carousel server. set targeted-ad-insertion vcc-group-id [ 0... n ] Specifies the VCC group identifier of the ad carousel server. set targeted-ad-insertion key-identification-counter [ 0... n ] Sets a counter value for the ad key indentifier. set targeted-ad-insertion authentication-key string Specifies an authentication key for the targeted ads. set targeted-ad-insertion channel-change-notification [ on | off ] Turns the “change the channel’ notification on or off. Default is on. set targeted-ad-insertion retransmit [ on | off ] Turns ad retransmission on or off. Default is on. set targeted-ad-insertion unicast-filter [ on | off ] Turns unicast filtering on or off. Default is on. set targeted-ad-insertion blocked-unicast-sources string Specifies names of unicast targeted ad sources to be blocked. set targeted-ad-insertion hello-interval seconds Specifies an interval for ad insertion in seconds. Default is 7200 (2 hours). 171 Administrator’s Handbook set targeted-ad-insertion hello-retransmit-min seconds Specifies a minimum interval for retransmission of ad insertion in seconds. Default is 15 seconds. set targeted-ad-insertion hello-retransmit-max seconds Specifies a maximum interval for retransmission of ad insertion in seconds. Default is 300 seconds. set targeted-ad-insertion vcc-ip-address ip_address Specifies the VCC IP address of the ad carousel server. set targeted-ad-insertion vcc-port [ 0... n ] Specifies the VCC port of the ad carousel server. set targeted-ad-insertion zones zone_number Specifies the zone for targeted ads when v-zone-ad is set to on. set targeted-ad-insertion during-ad-timeout value Sets a timeout value. Default is 25,000. 172 System Commands set system name name Specifies the name of your NVG599 device. Each NVG599 is assigned a name as part of its factory initialization. The default name for an NVG599 device consists of the word “ARRIS-7000/XXX” where “XXX” is the serial number of the device; for example, ARRIS-7000/9437188. A system name can be 1 – 255 characters long. Once you have assigned a name to your NVG599, you can enter that name in the address text field of your browser to open a connection to your NVG599. NOTE: Some broadband cable-oriented service providers use the system name as an important identification and support parameter. If your NVG599 device is part of this type of network, do not alter the system name unless specifically instructed by your service provider. set system time-zone [ UTC | HST10 | AKST9AKDT | YST8 | PST8PDT | MST7MDT | MST7 | CST6CDT | CST6 | EST5EDT | AST4ADT | NST3:30NDT ] A time-zone setting of 0 is Coordinated Universal Time (UTC); options are -12 through 12 (+/- 1 hour increments from UTC time). set system auto-daylight-savings [ on | off ] Time zones honoring Daylight Saving Time may be automatically designated. set system firewall-log enable [ on | off ] Turns firewall logging on or off. The firewall log tracks attempted violations of the firewall rules. Default is on. set system firewall-log persist [ on | off ] When set to on, causes the log information to be kept in flash memory. Default is off. set system firewall-log file-size [ 4096... 65536 ] Specifies a size for the firewall logs. The most recent entries are posted to the beginning of the log. When the log becomes full, the oldest entries are dropped. The default is 16384. set system firewall-log file-count [ 2... 8 ] Specifies the number of possible log files. The default is 4. set system fastpath software-enable [ on | off ] Enables or disables the fastpath accelerator processor. Fastpath works on only TCP and UDP. Default is on. set system fastpath hardware-enable [ off | on ] Enables or disables the fastpath accelerator processor. Default is off. set system fastpath mcast-mode 3 Sets the mode for multicast on the fastpath accelerator processor. 173 Administrator’s Handbook set system scheduler enable [ off | on ] Turns the system scheduler feature on or off. The default is off. set system scheduler enable-time hr:min Specifies a time at which to turn the system on. Default is midnight (00:00). The enable-time parameter must be supplied in 24-hour military time, colon separated, for example “05:21”. set system scheduler disable-time hr:min Specifies a time at which to turn the system off. Default is 5 o’clock (05:00). The disable-time parameter must be supplied in 24-hour military time, colon separated, for example “21:44”. set system calendar-update enable [ on | off ] Turns the calendar update feature on or off. The device will periodically poll the update server for new operating system software. The default is on. set system calendar-update interval [ monthly | biweekly ] Specifies how often the device should poll the update server, monthly or biweekly. The default is monthly. set system calendar-update protocol [ http | https | tftp ] Specifies the protocol for accessing the update server. The default is http. set system calendar-update server server_address Specifies the address of the update server by name or IP address. The default is "cpems.bellsouth.net". set system calendar-update username string Specifies the user name for the update server. The default is anonymous. set system calendar-update password string Specifies the password for the update server. The default is guest. set system calendar-update fwverfile filename Specifies the firmware version filename to the update server. For the AT&T NVG599 the file is netopiaNVG599_64.txt. set system calendar-update day day_of_month Specifies the numerical day of the month for the update server to be polled, for example, 21. set system calendar-update time hr:min_AMPM Specifies the time of day for the update server to be polled, in the format HOUR:MINUTEAM/PM. For example: 06:00AM. 174 set system supplicant enable [ on | off ] Turns on the 802.1x supplicant functionality. You must set the corresponding type field in the WAN link to activate it: NOS/142253966608 (top)>> set link name WAN supplicant supplicant type (none) [ none | eap-tls ]: priority (0) [ 0 - 7 ]: Default is on. set system supplicant dest-broadcast [ off | on ] Mostly useful for debugging. If this is set to on, the destination MAC address FF:FF:FF:FF:FF:FF is used when the supplicant sends 802.lx packets. If this is off, the EAPOL-specific destination address of 01:80:C2:00:00:03 is used. Default is off. set system supplicant eap-tls-identity string Sets the identity sent by the supplicant in response to an Identity request from an 802.1x authenticator. set system supplicant server-cert-check [ on | off ] If set to on, examines the certificate chain sent by an 802.1x authenticator for validation, and ensures that the root cert of this chain is accepted by the CPE (is in its trust list). Default is on. set system syslog enable [ on | off ] Enables or disables the NVG599 Syslog function. The Syslog function is disabled by default. If Syslog is enabled, the following additional Syslog settings may be configured: set system syslog server-ip set system syslog server-port set system syslog facility [ local0 ... local7 ] set system syslog level [ 0 ... 7 ] set system syslog log-system [ on | off ] set system syslog log-firewall [ on | off ] set system syslog log-igmp [ on | off ] set system syslog log-voice [ on | off ] You must specify the Syslog server’s IP address and any custom UDP port number to identify system logging messages with the set system syslog server-ip and set system syslog server-port commands. After the Syslog server is specified, you may turn on any or all of the logging categories. The receiving server must have a properly configured Syslog server package active. set system syslog server-ip Specifies the IP address (in IPv4 dotted decimal notation or IPv6 colon-separated hexadecimal notation) of the server that Syslog messages will be sent to. set system syslog server-port Customizes the UDP port number that the Syslog function marks messages to the logging server package with (range: 1 - 65535, default: 514). 175 Administrator’s Handbook set system syslog facility [ local0 ... local7 ] Specifies the local facility number that Syslog messages are sent to (range: local0 - local7, default: local0). set system syslog level [ 0 ... 7 ] Sets the severity level of Syslog messages the NVG599 will send to the Syslog server. Each severity level includes all higher-level messages (e.g; a level of 2 [Critical] will also send Alert and Emergency messages). The severity levels are arranged and enumerated as follows: 0 : Emergency 1 : Alert 2 : Critical 3 : Error 4 : Warning 5 : Notice (default) 6 : Info 7 : Debug set system syslog log-system [ on | off ] Enables or disables the generation of system log messages for the Syslog server. If the Syslog function is enabled, system log is enabled (on) by default. set system syslog log-firewall [ on | off ] Enables or disables the delivery of firewall log messages to the Syslog server. Firewall log is disabled by default. set system syslog log-igmp [ on | off ] Enables or disables the delivery of IGMP log messages to the Syslog server. The IGMP log is disabled by default. set system syslog log-voice [ on | off ] Enables or disables the generation of voice log messages for the Syslog server. Voice log is disabled by default. set system voice-check enable [ off | on ] When this is set to on, and a voice call is in progress when a software update is scheduled, the software update is deferred for the voice-check interval until the call is completed, that is, the call state becomes “idle.” If set to off, and a voice call is in progress when an update is scheduled, the call is torn down. The default is on. set system voice-check interval [ 60 - 86400 ] Specifies the interval in seconds for the device to wait before attempting a software update, when a software update is scheduled but a voice call is in progress, when voice-check enable is set to on. The default is 300 (5 minutes). set system voice-check max-time [ 300 - 604800 ] Specifies the maximum time in seconds for the device to continue to attempt a scheduled software update if a voice call is in progress and voice-check enable is set to on. The default is 3600 (1 hour). 176 set system log buffer-size [ 4096... 65536 ] Specifies a size for the system log. The most recent entries are posted to the beginning of the log. When the log becomes full, the oldest entries are dropped. The default is 16384. set system log level [ low | medium | high | alerts | failures ] Specifies the types of log messages you want the NVG599 device to record. All messages with a level equal to or greater than the level you specify are recorded. For example, if you specify set system diagnostic-level medium, the diagnostic log will retain medium-level informational messages, alerts, and failure messages. Use the following guidelines: low - Low-level informational messages or greater; includes trivial status messages. medium - Medium-level informational messages or greater; includes status messages that can help monitor network traffic. high - High-level informational messages or greater; includes status messages that may be significant but do not constitute errors. The default. alerts - Warnings or greater; includes recoverable error conditions and useful operator information. failures - Failures; includes messages describing error conditions that may not be recoverable. 177 Administrator’s Handbook Debug Commands When you are in SHELL mode, the Debug prompt consists of the name of the NVG599 device followed by the word “DEBUG” and a right angle bracket (>). For example, if you open a CLI connection to the NVG599 named “ARRIS-3000/9437188” and then type debug you would see ARRIS-3000/9437188/DEBUG> as your prompt. Debug level is available for field debugging purposes. There is no service and quality level guarantee from ARRIS. This level is intended for SEs or Telco lab personnel, not for normal operation at home for end users. More commands are available. To display the options, type help all. Disclaimer and Warning Text The following is displayed when entering Debug level from normal Config level. “Warning: Accessing these commands may impact the normal operation of this device. Exit now if you entered by mistake.” Commands console Makes this session the console. mirror Mirrors one port's traffic to another. Causes traffic transmitted or received on to be mirrored on . Ports must support Ethernet (IPoA and PPPoA ATM ports are not supported). mirror off Turns off port mirroring. show fastpath Displays entries in fastpath. show cpu Displays CPU usage as a percentage and CPU load averages over 1, 5, and 15 minute periods. TR-069 CLI CShell Commands (debug mode) tr69 tr69 tr69 tr69 tr69 GetParameterValues SetParameterValues = GetParameterNames Addobject Deleteobject Example: tr69 GetParameterValues InternetGatewayDevice. NOTE: CLI and ACS sessions are mutually exclusive and should not be used at the same time 178 CHAPTER 5 Technical Specifications and Safety Information Description Dimensions: 10 in H x 7.25 in L x 1.63 in W (25.4 cm H x 18.4 cm L x 4.1 cm W) 1.28 lbs (.58 kg) (without integrated battery) 1.77 lbs (.80 kg) (with integrated battery) Communications interfaces: The ARRIS Gateways have a 4-port 10/100/1000Base-T Ethernet switch for your LAN connections, an FXS port for VoIP connections, a HomePNA 3.1 coax port, a USB 2.0 network port, and a 400 mW wireless radio for Wi-Fi connections. WAN interfaces: Bonded VDSL2/single line VDSL2/bonded ADSL2+/single line ADSL, RJ-14; One-port 10/100/ 1000 Ethernet, RJ-45 Power Supply 115VAC 36W/12VDC@3A (2phone,5REN, RINGING) Environment Operating temperature: 0°C to 42°C (32° F to 107° F); 8% to 95% (Non Condensing) Relative Humidity Storage temperature: –20° C to 85° C (–4° F to 185° F) Relative storage humidity: 20 to 80% noncondensing Software and protocols Software media: Software preloaded on internal flash memory; field upgrades done via download to internal flash memory via CLI or web upload. Routing: IPv4 , IPv6/6rd; DHCP server/relay; DNS Proxy, Dynamic DNS Support; Multiple subnet support WAN support: PPPoA, DHCP, static IP address; ADSL, ADSL2/2+, ADSL2 Reach Extended protocol (ITU G.992.3 annex L) 179 Administrator’s Handbook Security: Stateful Packet Inspection Firewall; Virtual DMZ/IP pass-through; Denial of Service (DoS) protection; VPN Pass-through (PPTP, L2TP, IPSec) Wi-Fi Security. WEP (64-bit, 128-bit, 256-bit) encryption 802.1x, WPA, WPA-PSK, 802.11i/WPA2, WPA2-PSK EAP-TLS, EAP-TTLS, EAP-SIM MAC Address filtering Management/configuration methods: HTTP (Web server), telnet command line interface Diagnostics: Ping, event logging, routing table displays, statistics counters, web-based management, traceroute, nslookup, and diagnostic commands. Agency approvals North America Safety Approvals: United States – UL 60950, Third Edition Canada – CSA: CAN/CSA-C22.2 No. 60950-00 EMC: United States – FCC Part 15 Class B Canada – ICES-003 Telecom: United States – 47 CFR Part 68 Canada – CS-03 Integrated Battery: Hazardous Materials Regulations and Procedures CFR Title 49, Section 173, Subsection 185 UL60950/CAN/CSA-C22.2 No. 60950—Recognized component (U.S. and Canada) UL 2054—Recognized component (U.S. and Canada) UN Manual of test and Criteria, sect. 38.3, CE, IEC62133 California Code of Regulation Title 20 180 Manufacturer’s Declaration of Conformance WARNING: This is a Class B product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. Adequate measures include increasing the physical distance between this product and other electrical devices. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. United States. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the device. Increase the distance between the equipment being interfered with and the device. Connect the device to an outlet on a circuit different from the outlet to which the equipment being interfered with is connected. Consult the retailer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations within the 5.15 ~ 5.25GHz band are restricted to indoor use only. Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits as set forth for an uncontrolled environment. This equipment should be installed and operated maintaining a minimum distance of 20cm between the device and your body. Service requirements. In the event of equipment malfunction, if under warranty we will exchange a product deemed defective. Under FCC rules, no customer is authorized to repair this equipment. This restriction applies regardless of whether the equipment is in or out of warranty. Technical Support for Hardware Products 1-877-466-8646 http://www.arrisi.com/consumer IMPORTANT: This product was tested for FCC compliance under conditions that included the use of shielded cables and connectors between system components. Changes or modifications to this product not authorized by the manufacturer could void your authority to operate the equipment. 181 Administrator’s Handbook Canada. This Class B digital apparatus meets all requirements of the Canadian Interference -Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Declaration for Canadian users NOTICE: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to the certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. 182 Important Safety Instructions Caution DO NOT USE BEFORE READING THE INSTRUCTIONS: Do not connect the Ethernet ports to a carrier or carriage service provider’s telecommunications network or facility unless: a) you have the written consent of the network or facility manager, or b) the connection is in accordance with a connection permit or connection rules. Connection of the Ethernet ports may cause a hazard or damage to the telecommunication network or facility, or persons, with consequential liability for substantial compensation. Caution The direct plug-in power supply serves as the main power disconnect; locate the direct plug-in power supply near the product for easy access. For use only with CSA Certified Class 2 power supply, rated 12VDC, 1.0A. Telecommunication installation cautions Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. 183 Administrator’s Handbook 47 CFR Part 68 Information FCC Requirements 1. The Federal Communications Commission (FCC) has established Rules which permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin phones. 2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service. 3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC. 4. If the telephone company requests information on what equipment is connected to their lines, inform them of: a. The telephone number to which this unit is connected. b. The ringer equivalence number. [0.XB] c. The USOC jack required. [RJ11C] d. The FCC Registration Number. [XXXUSA-XXXXX-XX-E] Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. FCC Statements a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. b) List all applicable certification jack Universal Service Order Codes (“USOC”) for the equipment: RJ11. c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2002, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. e) If this equipment, the NVG599 device, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. f) The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. g) If trouble is experienced with this equipment, theNVG599 device, for warranty information, please contact: 184 Technical Support for Hardware Products 1-877-466-8646 http://moto.force.com/customercare360 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. h) This equipment not intended to be repaired by the end user. In case of any problems, please refer to the troubleshooting section of the Product User Manual before calling ARRIS Technical Support. i) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. j) If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this ARRIS NVG599 VDSL2 Gateway does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or qualified installer. RF Exposure Statement: NOTE: Installation of the wireless models must maintain at least 20 cm between the wireless NVG599 device and any body part of the user to be in compliance with FCC RF exposure guidelines. Electrical Safety Advisory Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. Therefore it is advised that this equipment be connected to AC power through the use of a surge arrestor or similar protection device. 185 Administrator’s Handbook Caring for the Environment by Recycling When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste. Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call ARRIS Customer Service for assistance. Beskyttelse af miljøet med Genbrug af dit ARRIS-udstyr Dette produkt må ikke bortskaffes sammen med husholdningsaffald eller genbrug Når du ser dette symbol på et ARRIS-produkt, må produktet ikke bortskaffes sammen med husholdningsaffald eller erhvervsaffald. Umweltschutz durch Recycling Wenn Sie dieses Zeichen auf einem Produkt von ARRIS sehen, entsorgen Sie das Produkt bitte nicht als gewöhnlichen Hausoder Büromüll. Cuidar el medio ambiente mediante el reciclaje Cuando vea este símbolo en un producto ARRIS, no lo deseche junto con residuos residenciales o comerciales. Recyclage pour le respect de l'environnement Lorsque vous voyez ce symbole sur un produit ARRIS, ne le jetez pas avec vos ordures ménagères ou vos rebuts d'entreprise. 186 erhvervsaffald. Nogle lande eller områder, f.eks. EU, har oprettet systemer til indsamling og genbrug af elektriske og elektroniske affaldsprodukter. Kontakt de lokale myndigheder for oplysninger om gældende fremgangsmåder i dit område. Hvis der ikke findes tilgængelige indsamlingssystemer, kan du kontakte ARRIS Kundeservice. Recycling bei Geräten von ARRIS Bitte entsorgen Sie dieses Produkt nicht als gewöhnlichen Haus- oder Büromüll. In einigen Ländern und Gebieten, z. B. in der Europäischen Union, wurden Systeme für die Rücknahme und Wiederverwertung von Elektroschrott eingeführt. Erkundigen Sie sich bitte bei Ihrer Stadtoder Kreisverwaltung nach der geltenden Entsorgungspraxis. Falls bei Ihnen noch kein Abfuhroder Rücknahmesystem besteht, wenden Sie sich bitte an den Kundendienst von ARRIS. Reciclaje de su equipo ARRIS No deseche este producto junto con sus residuos residenciales o comerciales. Algunos países o regiones, tales como la Unión Europea, han organizado sistemas para recoger y reciclar desechos eléctricos y electrónicos. Comuníquese con las autoridades locales para obtener información acerca de las prácticas vigentes en su región. Si no existen sistemas de recolección disponibles, solicite asistencia llamando el Servicio al Cliente de ARRIS. Recyclage de votre équipement ARRIS Veuillez ne pas jeter ce produit avec vos ordures ménagères ou vos rebuts d'entreprise. Certains pays ou certaines régions comme l'Union Européenne ont mis en place des systèmes de collecte et de recyclage des produits électriques et électroniques mis au rebut. Veuillez contacter vos autorités locales pour vous informer des pratiques instaurées dans votre region. Si aucun système de collecte n'est disponible, veuillez appeler le Service clientèle de ARRIS qui vous apportera son assistance. Milieubewust recycleren Als u dit symbool op een ARRISproduct ziet, gooi het dan niet bij het huishoudelijk afval of het bedrijfsafval. Dba³oÊç o Êrodowisko recykling Produktów ARRIS oznaczonych tym symbolem nie nale″y wyrzucaç do komunalnych pojemników na Êmieci. Cuidando do meio ambiente através da reciclagem Quando você ver este símbolo em um produto ARRIS, não descarte o produto junto com lixo residencial ou comercial. Var rädd om miljön genom återvinning När du ser den här symbolen på en av ARRIS produkter ska du inte kasta produkten tillsammans med det vanliga avfallet. Uw ARRIS-materiaal recycleren. Gooi dit product niet bij het huishoudelijk afval het of bedrijfsafval. In sommige landen of regio's zoals de Europese Unie, zijn er bepaalde systemen om elektrische of elektronische afvalproducten in te zamelen en te recycleren. Neem contact op met de plaatselijke overheid voor informatie over de geldende regels in uw regio. Indien er geen systemen bestaan, neemt u contact op met de klantendienst van ARRIS. Recykling posiadanego sprz´tu ARRIS Produktu nie nale″y wyrzucaç do komunalnych pojemników na Êmieci. W niektórych krajach i regionach, np. w Unii Europejskiej, istniejà systemy zbierania i recyklingu sprz´tu elektrycznego i elektronicznego. Informacje o utylizacji tego rodzaju odpadów nale″y uzyskaç od w³adz lokalnych. JeÊli w danym regionie nie istniejà systemy zbierania odpadów elektrycznych i elektronicznych, informacje o utylizacji nale″y uzyskaç od biura obs³ugi klienta firmy ARRIS (ARRIS Customer Service). Reciclagem do seu equipamento ARRIS Não descarte este produto junto com o lixo residencial ou comercial. Alguns países ou regiões, tais como a União Européia, criaram sistemas para colecionar e reciclar produtos eletroeletrônicos. Para obter informações sobre as práticas estabelecidas para sua região, entre em contato com as autoridades locais. Se não houver sistemas de coleta disponíveis, entre em contato com o Serviço ao Cliente da ARRIS para obter assistência. Återvinning av din ARRIS-utrustning Kasta inte denna produkt tillsammans med det vanliga avfallet. Vissa länder eller regioner, som t.ex. EU, har satt upp ett system för insamling och återvinning av el- och elektronikavfall. Kontakta dina lokala myndigheter för information om vilka regler som gäller i din region. Om det inte finns något insamlingssystem ska du kontakta ARRIS kundtjänst för hjälp. 187 Administrator’s Handbook 188 Copyright Acknowledgments Because ARRIS Group, Inc. has included certain software source code in this product, ARRIS includes the following text required by the respective copyright holders: Open Source Software Information For instructions on how to obtain a copy of any source code being made publicly available by ARRIS related to software used in this ARRIS product you may send your request in writing to: ARRIS Group, Inc. OSS Management 2450 Walsh Avenue Santa Clara, CA 95051 USA The ARRIS website opensource.arrisi.com also contains information regarding ARRIS’s use of open source. ARRIS has created the opensource.arrisi.com to serve as a portal for interaction with the software community-at-large. This document contains additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this ARRIS product. aiccu 2007.01.15 The SixXS License - http://www.sixxs.net/ Copyright (C) SixXS All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of SixXS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior permission. THIS SOFTWARE IS PROVIDED BY SIXXS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL SIXXS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ASN.1 object dumping code Copyright (c) Peter Gutmann c-ares async resolver library http://daniel.haxx.se/projects/c-ares/ Original ares library by Greg Hudson, MIT ftp://athena-dist.mit.edu/pub/ATHENA/ares Copyright 1998 by the Massachusetts Institute of Technology. 189 Administrator’s Handbook Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of M.I.T. not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. M.I.T. makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. dhcpcd - DHCP client daemon 5.5.0 Copyright (c) 2006-2010 Roy Marples All rights reserved Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Copyright (c) ARRIS India Electronics dhcp (dhcp-isc) 4.1.1-P1 Copyright © 2004-2011 by Internet Systems Consortium, Inc. ("ISC") Copyright © 1995-2003 by Internet Software Consortium Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED "AS IS" AND ISC DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL ISC BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. dhcpcd - DHCP client daemon 5.5.0 Copyright (c) 2006-2011 Roy Marples All rights reserved Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. dhcpcv6 Copyright (C) 1998-2004 WIDE Project. 190 All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the project nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Encryption Aaron D. Gifford License Copyright (c) 2000-2001, Aaron D. Gifford All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of the copyright holder nor the names of contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTOR(S) ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 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Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.) You can apply it to your programs, too. 192 When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. 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The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. 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Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESSOR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. 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Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sellcopies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. miniupnp 20070228 Thomas BERNARD License Copyright (c) 2006-2007, Thomas BERNARD All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http:// www.openssl.org/)" 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. 5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. 6. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:// www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License ----------------------Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com). Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 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If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" HIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE MPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] pcre 5.0 PCRE is a library of functions to support regular expressions whose syntax and semantics are as close as possible to those of the Perl 5 language. Release 5 of PCRE is distributed under the terms of the "BSD" licence, as specified below. The documentation for PCRE, supplied in the "doc" directory, is distributed under the same terms as the software itself. Written by: Philip Hazel University of Cambridge Computing Service, Cambridge, England. Phone: +44 1223 334714. Copyright (c) 1997-2004 University of Cambridge All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BELIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. PPPD Composite Licenses Copyright (c) 1984-2000 Carnegie Mellon University. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The name "Carnegie Mellon University" must not be used to endorse or promote products derived from this software without prior written permission. For permission or any legal details, please contact Office of Technology Transfer Carnegie Mellon University 5000 Forbes Avenue Pittsburgh, PA 15213-3890 (412) 268-4387, fax: (412) 268-7395 tech-transfer@andrew.cmu.edu 202 4. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/ computing/)." CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. -----------------------------------------------------------------------------Copyright (c) 1999-2004 Paul Mackerras. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. 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(No copyright, but listed the author for attribution.) -----------------------------------------------------------------------------Copyright (C) 2002 Roaring Penguin Software Inc. This plugin may be distributed according to the terms of the GNU General Public License, version 2 or (at your option) any later version. Copyright (C) 2002 Roaring Penguin Software Inc. Copyright (C) 1996, Matjaz Godec Copyright (C) 1996, Lars Fenneberg Copyright (C) 1997, Miguel A.L. Paraz
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