ASOKA USA PL9667-Q1 PlugLink HD AV Pass-Through Adapter User Manual PL9667 Q1 20140304

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Document Description	PL9667-Q1-User Manual
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PlugLink HD AV Pass-Through Adapter
User’s Guide
PL9667-Q1
QUICKFIND LOCATOR
Contact
Information
Getting Help
Table of Contents
Installation
66‐0384‐01Rev.001
© 2013 Asoka USA Corporation
ALL RIGHTS RESERVED
Notice: No part of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying and recording, or stored in a database or retrieval system for any
purpose without the express written permission of Asoka USA Corporation.
Asoka USA Corporation reserves the right to make changes to this user’s guide at any time without notice and
assumes no responsibility for its use. Asoka USA products and services can only be ordered under the terms
and conditions of Asoka USA Corporation's applicable agreements. All of the features described in this user’s
guide may not be currently available. Refer to the most recent product announcement for information about
feature and product availability.
This user’s guide contains the most current information available at the time of publication. When new and/
or revised information becomes available, this entire user’s guide is updated and distributed to all registered
users.
All company and product names mentioned herein are trademarks of their respective companies. Mention of
third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. Asoka USA Corporation assumes no responsibility with regard to the performance or use of
these products.
Revision
66‐0384‐01Rev.001
Date
Description
June2013
Preliminary Release
Changes in This Revision
• Not applicable (preliminary release)
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Contact Information
For more information about the PlugLink HD AV Pass-Thriugh Adapter or any
of Asoka’s other leading-edge solutions, please contact us using any of the
following methods:
Voice calls: We welcome your calls Monday through Friday, from 9:00 am
to 5:00 pm Pacific Time at (408) 550-8167. Voice mail is available during nonbusiness hours.
Email: If you prefer, you can send information requests to our e-mail address:
sales@asokatech.com.
Fax calls: You can also send your requests for information to our 24-hour fax
number: (408) 884-2390.
Web site: Our Web site contains valuable information about our products,
solutions, and services. We encourage you to visit us at
thttp://www.asokatech.com.
Getting Help
Asoka USA backs its products with unparalleled customer service and technical
support for our valued customers.
Customer Service
Customer service, the customer-satisfaction arm of Asoka USA, is available Monday
through Friday, from 9:00 am to 5:00 pm Pacific Time, by calling (408) 550-8167 or
emailing custserv@asokatech.com.
Technical Support
Technical support is available Monday through Friday, from 6:00 am to 6:00 pm
Pacific Time, by calling (408) 550-8173 or through email at support@asokatech.com.
Please provide the following information about the problem:
l Product name, model number, part number (if applicable) and serial number
System configuration, including a description of the devices connected to your
PL9660
l The circumstances surrounding the error or failure
l A detailed description of the problem and what has been done to try to solve it
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Table of Contents
1 Simple Installation...............................................................................5
Package Contents....................................................................................................... 5
Types of Connections ................................................................................................. 5
Simple Connection (Peer to Peer)................................................................................. 6
Simple Broadband Connection ..................................................................................... 6
Other Connections...................................................................................................... 7
Finding a Suitable Location.......................................................................................... 7
Installing the Hardware .............................................................................................. 7
2 Troubleshooting ..................................................................................8
A Specifications .................................................................................... 10
B Components ..................................................................................... 12
C Warranty .......................................................................................... 17
D FCC Notice ....................................................................................... 19
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Simple Installation
Congratulations on your purchase of the PlugLink HD AV PassThriugh Adapter !
This adapter allows you to network your home or office by plugging directly into an
electrical outlet. With your PlugLink HD AV Pass-Thriugh Adapter, you can easily share
your high-speed Internet, mp3s, video, and gaming throughout the home or office.
This manual describes how to connect your PlugLink HD AV Pass-Thriugh Adapter to a PC
or cable/DSL Router.
Package Contents
PlugLink HD AV Pass-Thriugh Adapter(PL9667-Q1)
6-foot Ethernet cable
Quick Installation Guide
Installation Resource CD (for advanced users only)
Warranty and Support Information Card
If any of the parts are incorrect, missing, or damaged, contact the retailer where
you made your purchase. Keep the carton, including the original packing materials, in
case you need to return the unit for repair.
Types of Connections
This section describes what you need to do to before installing the PlugLink HD AV PassThriugh Adapter. You can set up a home or an office network or compliment your
existing network by connecting to any device with a 10BaseT/100BaseT Ethernetcapable device.
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Simple Connection (Peer to Peer)
To share a simple connection between computers, attach one PL9667-Q1 device to
each computer.
NOTE: Do not connect the PlugLink HD AV Pass-Thriugh Adapter into a
power strip, extension cord, un-interruptible power supply (UPS), or surge
protector. This may prevent the unit from working properly or degrade the
network performance.
Simple Broadband Connection
The following items are needed to share a Broadband connection with computers:
l One (1) PL9667-Q1 device attached to a standard cable, DSL, or wireless router;
l One (1) PL9667-Q1 device attached to each computer;
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Other Connections
You can also use the PlugLink HD AV Pass-Thriugh Adapter with other Ethernet
enabled devices, such as IP Cameras, IP set top box, game consoles, etc. “Up to
eight (8) PL9667 can be placed on the same PLC (Powerline Communication)
network.”
Finding a Suitable Location
Find a suitable location to install your PlugLink HD AV Pass-Thriugh Adapter. Where
you install the units can affect their performance. Find a location that is:
Acceptable temperature and humidity ranges.
Free of strong electromagnetic field generators (such as motors), vibration, dust,
and direct exposure to sunlight.
An electrical outlet for your PlugLink HD AV Pass-Thriugh Adapter. Outlet must be
within six feet (1.82 meters) of the device you are connecting to.
Installing the Hardware
Connect each of your PlugLink HD AV Pass-Thriugh Adapter.
1. Connect the unit into a nearby wall outlet (Do not plug the adapter into a power
strip).
2. Connect the enclosed Ethernet cable to the Ethernet port of the unit.
3. Connect the other end of the cable to the Ethernet port of the PC or device.
Congratulations! You have completed the installation of the P L 9 6 6 7
for normal use.
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Troubleshooting
Following are solutions to a few situations you might encounter. If you do not find
a solution in this chapter, contact Asoka USA Technical Support by phone at (408)
550-8173 or through email at support@asokatech.com.
Symptom: I can't connect to anything and there are no lights activated on my
PL9667-Q1.
Solution:
1. Unplug the device from the electrical outlet in question.
2. Locate another available outlet in your home.
3. Test the outlet by plugging in another electrical device such as a lamp or radio.
4. Plug the PL9667-Q1 into the working electrical outlet.
5. Check to see if the lights work
6. If the above does not work, the device might be defective.
7. Please contact Technical Support for instructions on returning the device for
repair or replacement.
Symptom: Some of my devices cannot connect to the Internet or other computers
in my network. The lights seem to be functionally normally.
Solution #1:
1. Re-Initialize the PL9667-Q1 device.
2. Unplug the PL9667-Q1 from the electrical outlet.
3. Disconnect the Ethernet cable from the device
4. Plug the PL9667-Q1 back into the electrical outlet.
5. Reconnect the Ethernet cable.
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Solution #2:
The Network Encryption Key (NEK) may not be correct on your devices.
1. Reset the Network Encryption Key using the Factory Reset button located on the
bottom of your PL9667-Q1 device. This will reset the NEK back to the default of
HomePlug.
2. Test your connection again. If this still does not work, perform the factory reset
on all of your other PL9667-Q1 devices in your network.
Solution #3:
It is possible some outlets in your home are not connect together.
1. Unplug the PL9667-Q1 from the current electrical outlet.
2. Locate another outlet in the home.
3. Plug the PL9667-Q1 into that outlet.
4. Attach a computer to the PL9667-Q1.
5. Open the Power Manager Utility (located on the enclosed CD).
6. Under the Profile button, check if your PL9667-Q1 is displayed (it Will be the first)
and see if your other PL9667-Q1 devices can be seen. If you can see other devices
under the Profile screen, your PL9667-Q1 device is functioning properly.
Solution #4:
Your broadband connection may have stopped working.
1. Power down your broadband router and/or DSL/cable modem (if applicable) for
about 30 seconds and then power them back on.
2. If this step fails, please contact your ISP for assistance.
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Specifications
This appendix lists the specifications for your PL9667-Q1.
Standards Compliance:
•HomePlug® AV • IEEE 802.3, IEEE 802.3x, IEEE 802.3u,IEEE1901
Software Utility
Microsoft Windows® 98 SE, 2000, ME, XP, Vista ,7 (32bit)and 7(64bit)
System Requirements:
operating systems
Network Protocol:
Network Interface:
TCP/IP, CSMA/CA, TDMA (supported in the future)
One-port 10/100 Mbps Ethernet (RJ-45)
PHY-Rates:
Up to 200 Mbps
Distance:
Over 300 Meter
Operating Frequency:
Modulation Schemes:
2 to 30 MHz
• Orthogonal Frequency Division Multiplexing (OFDM) • QAM
1024/256/64/16 •QPSK •BPSK
EMI and Safety:
Additional Protocols:
Power Supply:
Surge Energy Rating:
Power Rating:
Security:
• FCC Part 15 Class B •UL (US and Canada) •CE
• Forward Error Correction (FEC) • Automatic Channel Adaptation
100-240VAC
4KV
• 100-120VAC , 12A max, 60Hz for US plug
128-bit AES
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Environmental
Specifications:
• Operating temperature: 32°F to 113°F (0°C to 45°C) for EU plug
•Operating temperature: 32°F to 95°F (0°C to 35°C) for US plug
• Operating humidity: 10% to 85% Non-condensing • Storage temperature: -4°F to 158°F (20°C to 70°C) • Storage humidity:
5% to 90% Non-condensing
Quality of Service:
•ToS • 802.1q • TDMA (supported in the future)
Warranty:
lifetime
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Components
Front Panel
Use the status lights on the front panel to verify connections.
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The following table describes the status light functions in the front panel:
Status Light
State
Power
Illuminated
Off
Red and Green
illuminate alternately
PLC Activity
Device is powered on
Devices has no power
Stand by mode (After 3 minutes no link)
Blinking Red
Low connection
Blinking Yellow
Good connection
Blinking Green
Excellent connection
Off
Eth Link
Indication
Illuminated
Blinking
No connection
Ethernet connectivity
Ethernet traffic
Off
No Ethernet connectivity
Bottom Panel
The bottom panel of the PL9667-Q1 contains the following components:
RJ-45 Ethernet port
The label on the rear panel of the PlugLink HD AV Pass-Thriugh Adapter contains
the information listed below.
MAC address
Model number
Part number
Serial number
PLC DAK
Note: Write this information down in your Warranty Support Information
13 of 21
Key) network. This unit will remain in this “adder” mode for about 2
minutes.
2. Select another PlugLink HD AV Pass-Thriugh Adapter (Device B) and plug into
a second outlet.
a. Press the SECURITY button BRIEFLY (1 second) and release. The
POWER light should now be blinking green.
b. IMPORTANT: If the power light is not blinking green, repeat Step “a”
until the power light is blinking green.
3. In about 15 seconds the POWER light will change from flashing green to
solid green and the PLC ACT (Power line Communication Activity) light will
turn solid green (flashing green when there is data traffic) indicating they
are synchronized with the same NEK.
4. Congratulations, you are done!
ADDING A THIRD OR MORE PLUGLINK HD AV DEVICES
PLC ACT light
Power light
Ethernet light
Device A
Device B
Device C
1. Plug your new PlugLink HD AV Pass-Thriugh Adapter (Device C) into an AC
outlet. The POWER light indicator should be lit solid green.
a. Press the SECURITY button BRIEFLY (1 second) and release. The
POWER light should now be blinking green.
b. IMPORTANT: If the POWER light is not blinking green, repeat Step “a”
until the power light is blinking green.
c. This unit is now ready to join the existing HD AV network. This unit
will remain in this “adder” mode for about 2 minutes.
2. From your existing devices (either device A or device B) press the SECURITY
button BRIEFLY (1 second) then release. The POWER light should now be
blinking green.
d. IMPORTANT: If the power light is not blinking green, repeat Step “2”
until the power light is blinking green.
3. In about 15 seconds the POWER light will change from flashing green to solid
green and the PLC ACT (Power line Communication Activity) light will turn
solid green (flashing green when there is data traffic) indicating they are
synchronized with the same NEK.
4. To add more PlugLink devices; simple repeat this process per device.
5. Congratulations, you are done!
Notes:
1. The other devices already in the Power line network with the proper NEK
are not affected and do not need to be reconfigured.
2. If you disconnect power from any device, its NEK value will remain and will
not default back to “HomePlugAV” NEK.
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3. An adapter can only generate a private key once. To replace a private key,
first reset the unit back to its factory defaults by pressing the Firmware
Default Reset (FW RST) button for 1 second, then follow the procedure
above.
The use of the SECURITY (Network ID) button is optional. You may also
use the application software described in the manual to set NEK's as
well.
16 of 21
Warranty
Asoka warrants that (a) the hardware components of the product will be free from
defects in materials and workmanship under normal use from the date of purchase
when used within the limits set forth in the Specifications section of the User Guide,
and (b) the software components will perform substantially in accordance with
Asoka's published specifications for lifetime from the date of purchase, but does not
warrant that the software will be error-free or free of all defects.
Should a product fail to perform as described in the User Guide, it will be repaired
or replaced with the same or functionally equivalent product by Asoka, at its
discretion, free of charge provided that you: (a) return the failed product to an
Asoka designated repair facility with shipping charge prepaid, and (b) provide Asoka
with proof of the original date of purchase. Repaired or replacement products will
be returned to you with shipping charges prepaid. Asoka warrants any replaced or
repaired product or component for the life of the product.
This warranty extends only to you, the original purchaser and is not transferable to
any subsequent purchasers.
This warranty does not apply if, in the judgment of Asoka, the product fails due to
damage from shipment, handling, storage, accident, abuse, misapplication or misuse,
or if it has been used or maintained in a manner not conforming to product manual
instructions, has been modified in any way, or has had any serial number removed or
defaced. Repair by anyone other than Asoka or an approved agent will void this
warranty. The maximum liability of Asoka under this warranty is limited to the
purchase price of the
17 of 21
product covered by the warranty. Prior to returning any defective product, the
purchaser or the authorized merchant from whom the purchaser originally bought
the product must obtain a Return Material Authorization (RMA) number from Asoka.
All defective products should be returned to Asoka with shipping charges prepaid.
Asoka will not accept collect shipments.
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE
TECHNICAL INFORMATION ABOUT ITS PRODUCTS, ASOKA ASSUMES NO LIABILITY FOR
ANY EVENTS ARISING OUT OF THE USE OF THE TECHNICAL INFORMATION OR THE
PRODUCT, EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT OR AS REQUIRED
BY LAW. THE WARRANTIES AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU
OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. ANY AND ALL OTHER
WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS ARE
EXPRESSLY EXCLUDED. ASOKA SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES,
TO ANY PERSON OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING
FROM THE USE OR MALFUNCTION OF THE PRODUCTS, LOSS OF PROFITS OR REVENUES,
BUSINESS INTERRUPTION, OR COSTS OF REPLACEMENT GOODS, EVEN IF ASOKA IS
INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
18 of 21
FCC Notice
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct
The interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
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FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 centimeters between the radiator
and your body.
Note: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. such modifications could void the user’s
authority to operate this equipment.
20 of 21
Asoka USA Corporation
2620 Augustine Drive Suite 230 Santa Clara,
CA 95054 USA
USA Phone: (408) 550–8167
Fax: (408) 884–2390 www.asokatech.com
66-0384-01Rev.001
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