ASSALOY Global Solutions Norway AS TZENHV Thermostat User Manual Enter the help project title here

ASSA ABLOY Hospitality AS Thermostat Enter the help project title here

User Manual

1
Daily Use Manual
Orion EMS
DRAFT
2
Copyrights
The information in this document is subject to change at the sole discretion of ASSA
ABLOY AB without notice.
Any use, operation or repair in contravention of this document is at your own risk. ASSA
ABLOY AB does not assume any responsibility for incidental or consequential damages
arising from the use of this manual.
All information and drawings in this document are the property of ASSA ABLOY AB.
Unauthorized use and reproduction is prohibited.
VingCard is a registered trademark of ASSA ABLOY AB.
3
Table of contents
....................................................................................................................... 6
FCC and IC statements
.............................................................................................................................................. 6
FCC statements
.............................................................................................................................................. 6
Industry Canada statements
....................................................................................................................... 7
1. Introduction
.............................................................................................................................................. 8
1.1 Orion EMS devices
.............................................................................................................................................. 9
1.2 Terminology
.............................................................................................................................................. 11
1.3 General about Orion Service
.............................................................................................................................................. 11
1.4 General about alarms
.............................................................................................................................................. 12
1.5 Events and commands
............................................................................................................................................................................................ 131.5.1 Thermostat event report
.............................................................................................................................................. 14
1.6 Basic EMS logic
............................................................................................................................................................................................ 141.6.1 Room occupied
............................................................................................................................................................................................ 141.6.2 Room unoccupied
............................................................................................................................................................................................ 15
1.6.2.1 Door open in 'room
unoccupied' mode
............................................................................................................................................................................................ 151.6.3 Room unsold
............................................................................................................................................................................................ 15
1.6.3.1 Door open in 'room
unsold' mode
............................................................................................................................................................................................ 161.6.4 Staff entry
............................................................................................................................................................................................ 16
1.6.4.1 Door monitored by RF
door switch
............................................................................................................................................................................................ 16
1.6.4.2 Door monitored by
electronic lock
............................................................................................................................................................................................ 161.6.5 Operating states
............................................................................................................................................................................................ 161.6.5.1 One interior door
............................................................................................................................................................................................ 171.6.5.2 One exterior door
............................................................................................................................................................................................ 17
1.6.5.3 One exterior and one
interior door
............................................................................................................................................................................................ 181.6.6 Thermostat control chart
.............................................................................................................................................. 19
1.7 Orion EMS parameters
............................................................................................................................................................................................ 191.7.1 Basic parameters
............................................................................................................................................................................................ 211.7.2 Advanced parameters
.............................................................................................................................................. 23
1.8 Operator templates
............................................................................................................................................................................................ 241.8.1 Operator template X-reference
.............................................................................................................................................. 25
1.9 Setback override
....................................................................................................................... 26
2. Thermostat buttons and display
.............................................................................................................................................. 26
2.1 Orion Thermostat-Zen-HV
............................................................................................................................................................................................ 262.1.1 Thermostat buttons
............................................................................................................................................................................................ 272.1.2 Thermostat display
.............................................................................................................................................. 28
2.2 Orion Thermostat-Original-LV
............................................................................................................................................................................................ 282.2.1 Thermostat buttons
............................................................................................................................................................................................ 292.2.2 Thermostat display
4
....................................................................................................................... 31
3. Energy management summary and alarm list
.............................................................................................................................................. 31
3.1 Energy management summary
.............................................................................................................................................. 33
3.2 Alarm list
....................................................................................................................... 34
4. Real time room status
....................................................................................................................... 35
5. Thermostats list
....................................................................................................................... 38
6. Occupancy report
....................................................................................................................... 39
7. Energy statistics report
....................................................................................................................... 40
8. Tools/Options
.............................................................................................................................................. 40
8.1 General
.............................................................................................................................................. 41
8.2 Maintenance
.............................................................................................................................................. 41
8.3 Housekeeping
....................................................................................................................... 42
9. Orion EMS in SysMon
.............................................................................................................................................. 43
9.1 Thermostats
.............................................................................................................................................. 44
9.2 Online commands
.............................................................................................................................................. 44
9.3 Broadcasts
.............................................................................................................................................. 45
9.4 Room events
....................................................................................................................... 46
10. Maintenance
.............................................................................................................................................. 46
10.1 Thermostat (Orion Thermostat-Zen-HV)
............................................................................................................................................................................................ 4610.1.1 To disassemble a thermostat
............................................................................................................................................................................................ 4710.1.2 To replace a fuse
.............................................................................................................................................. 48
10.2 Thermostat (Orion Thermostat-Original-LV)
............................................................................................................................................................................................ 4810.2.1 To dismount a thermostat
............................................................................................................................................................................................ 4810.2.2 To exchange the batteries
....................................................................................................................... 49
Appendix A: Quick reference of technical data
.............................................................................................................................................. 49
Thermostat (common)
.............................................................................................................................................. 50
Orion Thermostat-Zen-HV
.............................................................................................................................................. 51
Orion Thermostat-Original-LV
.............................................................................................................................................. 52
Motion sensor
....................................................................................................................... 53
Appendix B: Troubleshooting
.............................................................................................................................................. 53
A/C unit not blowing hot/cold air
.............................................................................................................................................. 53
Fan speed not working
.............................................................................................................................................. 54
Thermostat has no power
.............................................................................................................................................. 54
Room is not going into Occupied state
.............................................................................................................................................. 55
A/C unit cooling when calling for heat (and vice versa)
5
.............................................................................................................................................. 55
Fan continues to run even when the thermostat is turned off
....................................................................................................................... 56
Appendix C: Read more
....................................................................................................................... 57
Revision history
6DRAFT 66 8003 001-8
FCC and IC statements
FCC statements
Changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada statements
These devices comply with Industry Canada licence-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) these devices may not cause interference, and
(2) these devices must accept any interference, including interference that may
cause undesired operation of the devices.
Les présents appareils sont conformes aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
(1) les appareils ne doivent pas produire de brouillage, et
(2) l’utilisateur des appareils doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
The term "IC" before the equipment certification number only signifies that the
IndustryCanada technical specifications were met.
Le terme "IC" devant le numéro de certification signifie seulement que les specifications
techniques Industrie Canada ont été respectées.
CAN ICES-3(B) - This Class B digital apparatus complies with Canadian ICES-003.
NMB-3 (B) - CET appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
7DRAFT 66 8003 001-8
1. Introduction
Energy is a large cost for hotels, and EMS (Energy Management System) is a way
of achieving energy savings in guest rooms. With the Orion EMS software option to
VISIONLINE it is possible to
view the Orion EMS status of different rooms
modify the configurable parameters for a room (or group of rooms/
the entire property)
provide alarm conditions
provide energy savings reports
provide preventative maintenance reports
Note: For mounting of Orion EMS devices, installation of the software option etc,
see Installation manual Orion EMS.
A main task for Orion EMS is to determine whether or not a guest room is physically
occupied. When a room is not occupied, Orion EMS controls the HVAC (Heating
Ventilation and Air Conditioning) systems based on the configurable settings of
the system.
Note: In the rest of this document, the following applies unless something else is stated:
- the term 'thermostat' includes thermostat as well as thermostat controller
- the information is common for both Orion Thermostat-Zen-HV and
Orion Thermostat-Original-LV
Note: For information about what firmware to use in different Orion EMS configurations,
see the document Upgrading an RFID lock for an Orion EMS offline scenario.
Note: The best conditions for Orion EMS are obtained if also the locks are online and
commissioned to the same ZigBee network as the thermostat and the motion sensor.
Certain Orion EMS operations cause alarms; see chapter Energy management summary
and Alarm list for details. Occupancy status is included in all alarms. This allows the staff
to fix the problem that caused the alarm without bothering the guest.
8DRAFT 66 8003 001-8
1.1 Orion EMS devices
The devices used together with Orion EMS are:
digital thermostat (two variants: Orion Thermostat-Zen-HV and Orion
Thermostat-Original-LV)
Note: Depending on installation conditions, also a thermostat controller is
used or not (only applicable for Orion Thermostat-Original-LV). If it is used,
the thermostat controller is the master of the system while a battery operated
thermostat transmits the guest settings to the thermostat controller for
processing and decision making.
motion sensor
door monitoring device; lock, RF door switch
Note: It is also possible to use a wired door switch without radio, but this
manual mainly describes the RF door switch. For more information about wired
door switches, see Installation manual Orion EMS.
gateway (the same as is used for online doors; requires the Online option)
Note: The gateway is not used in offline scenarios.
Figure 1: Orion EMS example configuration; the thermostat shown in the picture is of
Orion Thermostat-Original-LV type.
The thermostat has a built-in ZigBee router via which it communicates to the software and
the devices within the room. The thermostat stores all parameters needed for Orion EMS;
if the thermostat controller is used as well, the parameters (with a few exceptions; see
Installation manual Orion EMS for details) are instead stored in the thermostat controller.
The parameters are either transferred online from the software or from the Orion Service
software; see Quick reference guide Orion Service for more information about the latter.
Note: For each room number, it is possible to have either
one wired thermostat
up to five motion sensors
up to five door switches
OR one thermostat controller
up to five battery thermostats
up to five motion sensors
up to five door switches
9DRAFT 66 8003 001-8
1.2 Terminology
Deadband
The range the temperature is allowed to drift before the heat
or air conditioner is turned on
Default setpoint
Default setpoint is the temperature which the thermostat is set
to until a guest changes the temperature. The thermostat will
also return to the default setpoint after guest check-out.
Dynamic setback
The dynamic setback temperatures are configured as
a set number of degrees above or below the guest setting.
For example, if the guest setting is 68 ºF (20 ºC) and the
unoccupied setback is configured to 7 ºF (4 ºC) above the
guest setting, the system will allow the temperature to drift
to 75 ºF (24 ºC) when the room is unoccupied.
EMS
Energy Management System
Exterior door
timeout
The time that will pass before the HVAC is turned off after
an exterior door is left open
FCU
Fan Coil Unit
Freeze guard
If the temperature in any room with a thermostat goes
below 39 ºF (4 ºC), there will be an alarm and the HVAC
will start heating.
HVAC
Heating Ventilation and Air Conditioning
Intelligent switch
The intelligent switch is an output for lighting control which
works according to the occupancy status. The available
alternatives for
intelligent switch are
disabled; default
use RV output
use G2 output
If intelligent switch is applicable, normally 'Use RV output'
should be marked unless the air handler is a heat pump.
In the latter case, mark 'Use G2 output' instead.
Motion sensor
A device that detects a person's movement in an area
Occupied
Someone is physically in the room; see section Room occupied
for more information
Occupied limits
Limits the Set temperature range, i.e. the temperature
which the guest can set the thermostat to
PTAC
(Package Terminal
Air Conditioner)
A PTAC is a fully self contained system that is typically
located on the exterior wall of a hotel room. These units
come in standard control or heat pump models.
Pre-condition time
Number of hours the thermostat shall run at the default setpoint
after check-in. If no entry has been done
when this time expires, the unoccupied setback will
be assumed. The pre- condition time can be 1-12 hours
or 'disabled' (default is 2 hours).
10 DRAFT 66 8003 001-8
Pulse length
The welcome scene can be set up to have a pulse length:
0 = welcome scene always off
Chosen length in the interval 1-255 seconds
Refresh cycle
The Orion EMS system can, in setback control, run the A/C unit
every 25 minutes for a period of 2 minutes to re-circulate the
air in the room; the optional function is only for cooling mode.
Setback
The temperature the room is allowed to drift to when the room
is unoccupied. Also see dynamic setback and static setback.
Setback override
The Orion EMS features can be overridden until the room is
unsold again, or until a certain time. If desired, the time can
be set far ahead so that the setback override is in practice
until further notice.
Setpoint
The temperature which the guest has set on the thermostat.
Static setback
The static setback temperatures are configured in the system
and do not change based on the guest settings. For example,
if the unoccupied upper setback temperature is 79 ºF (26 ºC),
the system will allow the temperature to drift to 79 ºF (26 ºC)
when the room is unoccupied regardless of the thermostat
setting (this example assumes that it is summertime) when
the room becomes unoccupied. As soon as the guest returns
to the room, the temperature is returned to the guest setting.
Unoccupied
No one is physically in the room although the room
may be currently rented; see section Room unoccupied
for more information.
Unsold
The room is not currently rented and no one is in the room.
In this case, a deeper setback is implemented for greater
energy savings. See section Room unsold for more information.
Welcome scene
If desired, it is possible to have a welcome scene which it is
activated when the occupancy state for a room changes from
unsold to unoccupied. The available alternatives for welcome
scene are (default is 'disabled'):
disabled
use RV output
use G2 output
use solid state relay*
*) Only applicable for Orion Thermostat-Zen-HV
Table 1
11 DRAFT 66 8003 001-8
1.3 General about Orion Service
A service device and the software Orion Service are used for
initializing thermostats (setting room number and loading configurable parameters)
commissioning the thermostat and the motion sensor in the network so the
messages are routed correctly
retrieving and displaying the event log from the thermostat
upgrading module firmware in thermostat and motion sensor
performing diagnostic operations, e.g.
-simulating inputs - e.g. door switch, motion/temperature
-reading out status of thermostat (the status of the motion sensor is
also shown)
-showing the output to the HVAC
-making a functionality test including fast clock mode; the thermostat
will raise the time one minute per second to test e.g. the room not
occupied timer
See Quick reference guide Orion Service for more information about how the above
operations are performed.
1.4 General about alarms
All Orion EMS alarms are shown in the dialog Energy management summary; see
chapter 3 for more information. In addition, they are shown in the alarm list. Unless
Orion EMS is installed as a separate client, the alarm list will also show other types of
alarms not related to Orion EMS, e.g. housekeeping failed.
If the Communication option is set in the software, notifications about Orion EMS alarms
can be sent via e-mail or SMS and reports can be sent by e-mail. The reports that can
be sent concern e.g.
energy savings
preventative maintenance schedules
occupancy (the report shows the number of occupied rooms each night; a room is
regarded as occupied for the night if it is physically occupied and there is at least
four hours of occupancy between 8 PM and 6 AM)
occupancy trend (the report is combined with the energy savings report and
shows occupancy during each time of the day; it is also possible to make as an
average for a longer period)
battery warnings
events for a selected room
offline rooms
These reports are sent via e-mail at the selected period to users that have been set
up in the user notification list of the software to receive the reports; see Installation
instruction Communication option for further information.
12 DRAFT 66 8003 001-8
1.5 Events and commands
To the guest, the thermostat appears and operates as a standard digital thermostat;
however, this device also receives entry and exit information from the door lock or
switch as well as motion detected information from the motion sensor. This information
is used to determine the occupancy status of the room and implement energy savings
strategy based on this information.
In order for the locks to send door events to the thermostats, EMI events must be
enabled. This is achieved by presenting an Enable EMI events card at each lock.
The card is one of the ZigBee configuration cards that can be issued in VISIONLINE;
see Installation manual Orion EMS for details. The following events are sent to the
thermostat from the motion sensor:
motion detected
battery status
If the lock is online, the following events are sent to the thermostat from the lock:
door open – staff card
door open – guest card; includes check-out date/time, suite rooms and
first time use
door open from inside
door closed
deadbolt thrown/released
The thermostat stores the 75 latest events in a log. Note: In addition to the relevant
events from the lock to the thermostat, additional events are sent from the lock to
the hotel system.
There are also commands sent from the thermostat to the lock (if online) and the
motion sensor:
to the lock: the optional auto-DND, which functions as privacy; no staff cards
will be able to open the door (only guest cards and emergency cards will open)
to the motion sensor: to turn off the motion sensor when the room is occupied
and the door is closed, and to turn on the motion sensor again when the door
is opened
Note: The commands from the thermostat to lock and motion sensor are not logged
as events.
13 DRAFT 66 8003 001-8
1.5.1 Thermostat event report
The thermostat event report shows all events that have been sent online from the
thermostats or been transferred to the server via Orion Service; see Quick reference
guide Orion Service for details. The housekeeping function keeps the list size limited
by removing events that are older than a user defined number of days (default 7 days).
To look at a thermostat event report:
1. Double click on Thermostat events under the Reports tab in the
navigation window.
2. Enter the applicable search filter(s) under the tabs Events, Door or Miscellaneous
(see more information below) before pressing the Enter key or clicking OK.
Note: At least one of the following requirements must be met:
- a room is selected
- one or two event sub groups are selected
3. It is also possible to reload a previous search filter: click the Load… button in
the Events - Search filter dialog, browse to the desired file, mark it and click
Open. If you want to save a search filter for future searches: click the Save
button, browse to where you want to save the file, give it a name and click
Save. If the filter should be shown under Custom in the Reports tab,
it must be saved in any of the following locations:
- the folder ’Custom Reports’ in the software installation folder
- the public documents folder
- the documents folder
The search filters that can be applied on thermostat events are:
Events with this filter you can pick
out a specific event, or certain types
of events. The main types are Status Changed and
Alert. Within each main
type, there are event sub groups
which can be divided further into specific events. If
needed, use the Check all/Uncheck all buttons at
the bottom of the dialog.
Figure 2
Door with this filter you can pick
out events for a certain room. Click
the plus sign to expand a door area
and mark the applicable door.
Figure 3
Miscellaneous – with this filter
you can pick out events from certain
event dates.
Figure 4
14 DRAFT 66 8003 001-8
1.6 Basic EMS logic
The thermostat along with the motion sensor, lock and/or RF door switches, monitors
the occupancy state of the room and operates based on this information. When the
room is occupied, the guest is given control and can set the desired temperature.
The thermostat will then heat or cool the room as necessary to meet the guest setting.
When the room is not occupied, the thermostat will operate based on the configurable
parameters of the system. The three occupancy states are occupied, unoccupied
and unsold. The following events are considered as in-room events:
motion
deadbolt engaged
thermostat key pressed
1.6.1 Room occupied
When the room is occupied, control of the HVAC system is given to the guest.
The guest sets the desired temperature and the HVAC system will control the room
based on this setting.
The Orion thermostat will enter the occupied state only when the door is closed
and in-room events are detected (motion, deadbolt engaged, thermostat key pressed).
At this point, the guest has full control of the room temperature.
Note: 'Occupied limits' may be used to restrict the guest setting limits.
1.6.2 Room unoccupied
When the room is not occupied, the energy management logic takes control of the
room based on the configurable parameters of the system. The system will set back
the temperature to the unoccupied setting. The system has both an upper setback and
a lower setback. The unoccupied setbacks may be static or dynamic; for unsold rooms,
only a static setback is used. See section Terminology for more information about static
and dynamic setback.
The thermostat will enter the unoccupied state upon the door opening or closing. If no
in-room event such as motion is detected, the thermostat will remain in the unoccupied
mode. The thermostat will continue to operate at the guest setting for the duration of the
configurable 'Room not occupied' timer, at which point it maintains the room temperature
based on the unoccupied setback temperatures.
15 DRAFT 66 8003 001-8
1.6.2.1 Door open in 'room unoccupied' mode
If the door is left open, the occupancy state will remain as unoccupied regardless of
whether or not motion or another in-room event is detected. There is however also
a run state in the thermostat which is based on the set-point/guest setting. The run
state works differently depending on whether the open door is interior or exterior, see
details below.
If the open door is configured as an interior door (i.e., opens to another air conditioned
space), the thermostat will operate based on the guest setting as long as motion or
another in-room event is detected. Each time an in-room event is detected, the
Room not occupied’ timer will restart. If the Room not occupied’ timer elapses without
motion or another in-room event being detected, the thermostat will maintain the room
temperature based on the unoccupied setback temperatures.
If the open door is an exterior door (i.e., opens to a non-climate controlled space), the
thermostat will turn off after the Room not occupied’ timer expires regardless of whether
or not motion is detected.
Note: If the exterior door timeout is set to ‘Short, the thermostat will turn off the air
handler after 20 seconds. See chapter 4 Thermostat profiles list, section Under the
Timeout tab, for details about setting the exterior door timeout.
1.6.3 Room unsold
When the room is not rented, the setback is to achieve more energy savings deeper
than when the room is rented but unoccupied. The system will enter the unsold setting
when the room has been unoccupied for the duration of the configurable Room not sold
timer. In the unsold mode, the temperature is based on the unsold setback
temperatures.
Note: If using an online system, the room will immediately enter the unsold mode upon
receiving a check-out command from the property management system (PMS) or at
guest card expiration.
Note:The unsold mode gives the greatest potential for energy savings. For this reason,
the online system allows for maximum energy savings as the room does not need to wait
until the Room not sold timer elapses to enter the deep setback mode.
1.6.3.1 Door open in 'room unsold' mode
Similar to the door open condition in the unoccupied state, the thermostat will control
the temperature based on the guest setting when an interior door is open and motion
(or any other in-room event) is detected for a period of time equal to the Room not
occupied’ timer. If the timer elapses with no further detection of in-room events,
the thermostat will revert to maintaining the room temperature at the unsold setback.
If an exterior door is left open, the thermostat will turn the air handler off.
16 DRAFT 66 8003 001-8
1.6.4 Staff entry
In order to maximize energy savings, certain considerations must be taken into account
when staff members enter the room.
1.6.4.1 Door monitored by RF door switch
If the position of the door is monitored by an RF door switch, the staff member must
leave the door open to avoid interrupting the Room not sold timer. If the staff member
allows the door to close, the room will enter the occupied state upon motion detection.
As long as the door is left open, the ‘Room not sold timer will not be reset.
1.6.4.2 Door monitored by electronic lock
If the door position is monitored by the electronic lock and a staff key unlocks the door,
the room will not enter the occupied state even if motion is detected while the door is
closed. However, if a thermostat key is pressed or the deadbolt is engaged while the
door is closed, the room will enter the occupied state.
Note: If a staff member lets a guest into a room with the door position monitored by an
electronic lock, the room will remain unoccupied until the deadbolt is engaged or a button
on the thermostat is pressed.
1.6.5 Operating states
The following series of tables shows the operation of the system in various scenarios.
Note: The scenarios consider that the unoccupied (or exterior door open) timers have
expired if applicable.
1.6.5.1 One interior door
Door
In-room Event
(Motion/
Thermostat Key
Pressed/
Deadbolt Engaged)
HVAC
State
Closed
Yes
Per guest setting
Occupied
Open
Yes
Per guest setting if opened by
guest. Setback if opened by
staff. If no lock interface, per
guest setting.
Unoccupied or Unsold
Closed
No
Setback
Unoccupied or Unsold
Open
No
Setback
Unoccupied or Unsold
Table 2
17 DRAFT 66 8003 001-8
1.6.5.2 One exterior door
Door
HVAC
State
Closed
Per guest setting
Occupied
Open
OFF (20 seconds or
standard unoccupied time)
Unoccupied or Unsold
Closed
Setback
Unoccupied or Unsold
Open
OFF (20 seconds or
standard unoccupied time)
Unoccupied or Unsold
Table 3
1.6.5.3 One exterior and one interior door
Interior Door
Exterior Door
Motion
HVAC
State
Closed
Closed
Yes
Per guest setting
Occupied
Open
Closed
Yes
Per guest setting
Unoccupied or Unsold
Closed
Open
Yes
OFF
Unoccupied or unsold
Open
Open
Yes
OFF
Unoccupied or Unsold
Closed
Closed
No
Setback
Unoccupied or Unsold
Open
Closed
No
Setback
Unoccupied or Unsold
Closed
Open
No
OFF
Unoccupied or Unsold
Open
Open
No
OFF
Unoccupied or Unsold
Table 4
18 DRAFT 66 8003 001-8
1.6.6 Thermostat control chart
Figure 5
The thermostat control can be illustrated in a control chart, see example above.
If the temperature drifts above the setpoint or setback (depending on occupancy
mode), the HVAC starts in cooling mode.
The thermostat deadband is in this case 2 ºF, so when the temperature is within
2 ºF from the setpoint the HVAC is off (from 0 to 2 in the picture).
If the temperature continues to rise, the thermostat output for ‘Fan 1/Low
is triggered, then the output for Fan 2/Medium and finally the output for
Fan 3/High’.
If the temperature starts dropping, the HVAC then switches to heating mode.
There is however a heat/cool switch deadband which in this example is 3 ºF,
so the temperature is allowed to drift 3 ºF from the setpoint before the HVAC
switches from cooling mode to heating mode. From 0 to -3 in the picture the
HVAC is off; the output for ‘Fan 1/Low is therefore not triggered, since this
would have been at -2.
If the temperature continues to drop, first the output for ‘Fan 2/Medium is
triggered and then the output for ‘Fan 3/High’.
The Orion EMS devices strive towards different temperatures depending on if the room
is occupied, unoccupied or unsold.
For occupied mode the goal is the setpoint, i.e. the temperature which the guest
has set on the thermostat.
For unoccupied mode the temperature drifts to the unoccupied setback,
which can be static or dynamic.
For unsold mode’ the temperature drifts to the unsold setback.
19 DRAFT 66 8003 001-8
1.7 Orion EMS parameters
There is a number of Orion EMS parameters whose values can be modified in the
software. Different operator templates can be given different authorities to modify
the parameters. Some parameters are considered as basic and some as advanced.
Note: In the parameter column below, it is also stated in what software dialog the
parameter is found.
Note: The parameter dwell-off time is a setting that will guard against short-cycling
and its value is always 5 minutes. The parameter is not visible in the software and
cannot be changed, not even by the distributor.
1.7.1 Basic parameters
Parameter
Description
Available choices
Default setting
Fan control
(Thermostat profile
details dialog, Fan
alternative)
The thermostat has a button
which allows the user to
select from up to three
fan speeds, or to choose
‘Automatic’ (AUTO) if the
thermostat should determine
the appropriate fan setting.
Note: The ability to control
fan speeds depends on the
capability of the air handler,
as some systems do not have
three fan speeds.
Auto/manual
Max fan cool
(low, mid, high)
Max fan heat
(low, mid, high)
Manual
High
High
Fan on when satisfied
(Thermostat profile
details dialog, Fan
alternative)
When enabled, the low fan
speed will continue to run
even when the setpoint has
been reached. This only
applies to an occupied room.
Enable/disable
Disable
HVAC control
(Thermostat profile
details dialog, HVAC/
Heating and Cooling
respectively)
See available choices to the
right.
'Heat pump reversed valve
(Type B)' means that the
reversing valve output is on
when heating.
'Heat pump reversed valve
(Type O)' means that the
reversing valve output is off
when heating.
For 'HVAC heating' and
'HVAC cooling':
n/a
4-pipe fan coil
2-pipe fan coil
2-pipe fan coil with
automatic switching
Proportional*
Floating valve*
For 'HVAC heating' only:
Heat pump reversed
valve (Type B)
For 'HVAC cooling' only:
Heat pump reversed
valve (Type O)
*) Only applicable for
Orion Thermostat-
Zen-HV
n/a
20 DRAFT 66 8003 001-8
Unoccupied setbacks
(Thermostat profile
details dialog, Limits
alternative)
The applicable number of
degrees as upper limit and
lower limit for setback if a
room is unoccupied.
Static/dynamic
Static upper
(72-90 ºF)
Static lower
(55-70 ºF)
If ‘Dynamic’ is chosen:
Dynamic upper
(2-8 ºF offset)
Dynamic lower
(2-8 ºF offset)
Static
78 ºF
68 ºF
4 ºF
4 ºF
Unsold setback
(Thermostat profile
details dialog, Limits
alternative)
The applicable number of
degrees as upper limit and
lower limit for setback if a
room is unsold.
Summer
(74-90 ºF)
Winter
(55-70 ºF)
84 ºF
64 ºF
Occupied limits
(Thermostat profile
details dialog, Limits
alternative)
With this parameter, it is
possible to limit the allowed
temperature range when
the room is occupied. If this
is the case, mark the
checkbox 'Use occupied limits'
and enter the values for upper
limit and lower limit.
On/off
Upper limit
(75-90 ºF)
Lower limit
(62-72 ºF)
Off
84 ºF
68 ºF
Exterior door timeout
(Thermostat profile
details dialog,
Timeout alternative)
If the exterior door is open
and the default 'Normal'
is used, the HVAC will -
regardless of room occupancy
status - turn off after the
number of minutes entered
at 'Room not occupied'. Default
is 8 minutes; see Room not
occupied timer in the
advanced parameters table
below. If the exterior door is
open and 'Short' is used, the
HVAC will turn off after 20
seconds.
Normal/short
Normal
Freeze guard
(Thermostat profile
details dialog, Misc
alternative)
There will be an alarm and
the HVAC will start heating
if the temperature in any
room with thermostat goes
below 39 ºF (4 ºC).
Enable/disable
Enable
Refresh cycle
(Thermostat profile
details dialog, Misc
alternative)
The Orion EMS system can
in setback control run the A/C
unit every 25 minutes for a
period of 2 minutes to re-
circulate the air in the room;
this optional function is only
for cooling mode.
Enable/disable
Disable
Temperature display
(Thermostat profile
details dialog, Misc
alternative)
The thermostat will show
either the room temperature
or the temperature that has
been set by the guest.
Room temperature/
set temperature
Room temperature
Table 5
21 DRAFT 66 8003 001-8
1.7.2 Advanced parameters
Parameter
Description
Available choices
Default setting
Room not occupied timer
(Thermostat profile details
dialog, Timeout alternative)
This is the amount of time
the thermostat maintains
the guest setting after
the room has entered
the unoccupied state.
1-30 minutes
8 minutes
Room not sold timer
(Thermostat profile details
dialog, Timeout alternative)
When the room has
been unoccupied for this
number of hours, it will
enter unsold mode.
12-24 hours
16 hours
Thermostat deadband
(Thermostat profile details
dialog, Deadband alternative)
The range the temperature
is allowed to drift from the
setpoint before the heat or
air conditioner is turned on
1-3 ºF
2 ºF
Heat/cool switch deadband
(Thermostat profile details
dialog, Deadband alternative)
This parameter is only
applicable if auto switching
mode has been chosen
under the HVAC tab in
the Thermostat profile
details dialog.
The heat/cool switch
deadband is the range the
temperature is allowed to
drift before switching from
heat to cool or cool to heat.
2-4 ºF
3 ºF
Max HVAC runtime
(Tools/Options dialog,
expand Energy management
and choose General)
An alarm is triggered if
a HVAC runs this long
without turning off.
30-300 minutes
120 minutes
Max setback override
(Tools/Options dialog,
expand Energy management
and choose General)
The Orion EMS features
may be overridden when
needed, e.g. for VIP guests
where no setbacks should
apply; click here for details.
If a number of hours is
entered at 'Max setback
override', an alarm will
be triggered if the setback
override exceeds this
number of hours. If the
default 0 hours is used,
no alarm will be triggered.
0-99 hours
0 hours
Maintenance intervals
(Tools/Options dialog,
expand Energy management
and choose Maintenance)
Number of hours
before the three
different maintenance
alarms should be
triggered;
the valid range is
0-65 535 hours.
- Maintenance counter 1
is for fan time/total
22 DRAFT 66 8003 001-8
HVAC time
- Maintenance counter 2
is for 'cooling'
- Maintenance counter 3
is for 'cooling or heating'
Names for the three
maintenance alarms.
Humidity control
(Thermostat profile details
dialog, Misc alternative)
When the humidity control
option is checked, the
thermostat will implement
control measures if the
humidity in the room gets
too high.
Note: The control measures
will only be implemented
when the room is
unoccupied or unsold.
Enable/disable
Disable
Intelligent switch
(Thermostat profile details
dialog, Misc alternative)
The intelligent switch is an
output for lighting control
which works according to
the occupancy status.
Disabled/
Use RV output/
Use G2 output
Disabled
Welcome scene
If desired, it is possible to
have a welcome scene which
it is activated when the
occupancy state for a room
changes from unsold to
unoccupied.
Disabled/
Use RV output/
Use G2 output/Use
solid state relay*
*) Only applicable
for Orion
Thermostat-Zen-HV
Disabled
Table 6
23 DRAFT 66 8003 001-8
1.8 Operator templates
The operator templates decide the level of authority for different Orion EMS operations.
To change the authority for handling thermostat parameters:
1. Double click on Operator
templates under the Lists
tab in the navigation window.
2. In the Operator templates
dialog, mark the applicable
operator template and click
Properties; or click Add if a
new operator template should
be added.
3. In the Operator template
details dialog, choose the tab
Energy management in the
left part of the dialog. Make
the desired changes regarding
- overriding setback mode
- setting the room temperature
- changing advanced parameters
- changing basic parameters
Note: By default, all four items
above are marked for system
manager but unmarked for
other operator templates.
4. If a new operator template was
added, go through the other
tabs in the left part of the
Operator template details
dialog and fill in the applicable
information; see Setup manual
VISIONLINE for detailed
information.
5. Click Update (or Save if a new
operator template was added)
and Close.
Figure 6
24 DRAFT 66 8003 001-8
1.8.1 Operator template X-reference
At Tools/Operator template X-reference, it is possible to change the operator
template authorities for thermostat events, thermostats, thermostat profiles and
EMS summary. By default, all default operators (listed below) can view the concerned
dialogs:
manager
system manager
user
user advanced
System manager can by default also add, update and remove thermostats and
thermostat profiles. To change the authority for system manager, a distributor must
be logged on. New operator templates (e.g. Test Template in the example screenshots
below) will by default neither be able to view the concerned dialogs, nor add, update
or remove items in the dialogs where this is applicable. To modify the authorities:
1. Go to Tools/Operator template X-reference.
Figure 7
2. Under the Database alternative in the drop-down-
menu, click the plus sign in front of the concerned
item. For the items Thermostat events and EMS
summary, the only available alternative is View. For
the items Thermostats and Thermostat profiles, the
alternatives View, Add, Update andRemove are
available; see examples in the screenshots to the
right. Mark the applicable alternative to the left and
unmark/mark the concerned operator template(s) in
the right part of the dialog.
Figure 8
3. Under the Energy management alternative in the
drop-down-menu, mark the applicable choice in the
left part of the dialog. See sections 1.7.1 and 1.7.2
for information about what is considered as basic
and advanced parameters respectively. The
checkboxes to the right will reflect anything that
has been saved in the Operator template details
dialog; see section Operator templates for details.
In the right part of the dialog, mark/unmark the
applicable operator template(s).
4. If applicable, repeat step 3 with other alternatives
in the left part of the dialog.
5. When all applicable changes according to steps 2-4
above have been performed, click OK.
Figure 9
25 DRAFT 66 8003 001-8
1.9 Setback override
The Orion EMS features may be overridden when needed, e.g. for VIP guests where no
setbacks should apply. Setback override may be enabled until the room is unsold or until
a certain time; if desired, until further notice.
Note: Override mode can also be set from Orion Service; see Quick reference guide
Orion Service for details. If the override mode has been set from Orion Service, it must
also be cleared from Orion Service. If the override mode has been set from the Change
thermostat settings dialog as below in this section, it can however be cleared either
from Orion Service or from the Change thermostat settings dialog.
To set up setback override for a thermostat:
1. Double click on Thermostats under
the Lists tab in the navigation window.
2. Mark the applicable thermostat and
click Status.
Figure 10
3. In the Thermostat status dialog,
click the Set button.
Figure 11
4. In the Change thermostat settings
dialog, change the Override mode to
the applicable one of Manual (until unsold)’
or Manual (until time)’. If the latter is chosen, enter
the applicable Time.
Note: If Manual (until time)’ is chosen, the time
is limited by the parameter ‘Max setback override’;
see section 10.1 General for details. If ‘Max setback
override’ is 0 (default), there is however no
limitation in time and the Orion EMS features can be
overridden until further notice.
5. Click the Set button next to the Override
mode drop-down menu. The information will
be transferred online to the thermostat.
6. Click Close.
Figure 12
To set the room temperature:
1. Enter the desired temperature at Set temperature (see Change thermostat
settings screenshot on the previous page) and click the Set button next to that
field. The information will be transferred online to the thermostat.
26 DRAFT 66 8003 001-8
2. Thermostat buttons and display
2.1 Orion Thermostat-Zen-HV
2.1.1 Thermostat buttons
Figure 13
Button
Description
1
On/Off
Toggles the thermostat power on and off. Note: Even when the unit is
turned off, the energy management logic will take over when the room
is unoccupied, to manage the temperature accordingly.
2
°C/°F
Controls the temperature display. Pressing this button will toggle the
temperature display between Celsius and Fahrenheit.
3
Fan control
Allows the user to select from up to three fan speeds or choose 'Automatic'
to let the thermostat determine the applicable fan setting. Note: The ability
to control fan speeds depends on the capability of the air handler as some
systems do not have three fan speeds.
4
Increase
temperature
Used for increasing the temperature which is set on the thermostat. The
thermostat will automatically choose between heat and cool, so there is no
need for the guest to select the function. Note: Some systems are unable to
switch between the heating and cooling functions. This does not change the
way the guest uses the system, but the thermostat is programmed accordingly
and will not call for a function that is not available.
5
Decrease
temperature
Used for decreasing the temperature which is set on the thermostat. The
thermostat will automatically choose between heat and cool, so there is no
need for the guest to select the function. Note: Some systems are unable to
switch between the heating and cooling functions. This does not change the
way the guest uses the system, but the thermostat is programmed accordingly
and will not call for a function that is not available.
Table 7
27 DRAFT 66 8003 001-8
2.1.2 Thermostat display
Figure 14
Note: After some seconds of inactivity of the thermostat buttons,
the display will shut down. The first key press of any button will
activate the display again, and then the buttons work as normal
until the next inactivity timeout occurs.
Note: Some of the indicators are not yet implemented in
the thermostat firmware and therefore not described in the
below table.
Display indicator
Description
1
Temperature
The temperature display area shows the actual room temperature or the
setpoint temperature as well as the indication of Fahrenheit or Celsius.
What to display is configured when setting up the thermostat profile for the
concerned thermostat; choose 'Set temperature' or 'Room temperature' under
the Misc alternative in the Thermostat profile details dialog of VISIONLINE,
see Figure 15. If 'Room temperature' is chosen, the thermostat
will still display the set temperature for a few seconds when the guest uses
the Increase/Decrease temperature buttons. The thermostat will then revert to
show the room temperature again. When the displayed temperature is the guest
setting and not the actual room temperature, the SET indicator is also displayed.
2
Heat/Cool
The thermostat displays universal icons for heating and cooling.
The snow star is the symbol to indicate the unit is in cooling mode
and the sun is the symbol to indicate heating mode.
3
Fan
The Fan indicator shows the fan speed of the unit. As the fan speed increases,
additional segments or the indicator are displayed. When in AUTO fan mode,
the word AUTO will appear at the Miscellaneous indicator, see below.
4
Miscellaneous
The Miscellaneous indicator is a multi-purpose indicator; it e.g. displays
the word AUTO when the automatic fan mode is enabled.
5
Wrench
The Wrench indicator is displayed when maintenance is required on any
of the Orion EMS devices in the room or on the HVAC unit. This icon is
only displayed to hotel staff. To get the details of the maintenance needed,
connect the service cable to the thermostat and choose the Status alternative
in Orion Service.
6
Battery
The Battery indicator is displayed to hotel staff when the batteries are
low (on battery powered units) and in need of replacement. Note: This is
a low indicator only, not a segmented icon that displays the battery level.
As soon as this indicator is displayed, the batteries need to be replaced.
Note: If the lock is not used to monitor the door status, the service
indicators will only be displayed when the service cable is connected
to the thermostat and Orion Service is used.
Table 8
Figure 15
28 DRAFT 66 8003 001-8
2.2 Orion Thermostat-Original-LV
2.2.1 Thermostat buttons
Figure 16
The hotel guest controls the thermostat using the five buttons shown on the right side
of the unit in Figure 16.
C/F: Controls the temperature display. Pressing this button will toggle the
temperature display between Celsius and Fahrenheit.
Up and down arrows: The up and down arrows are used to set the desired
temperature. The thermostat will automatically choose between heat and cool
so there is no need for the guest to select the function. Note: Some systems
are unable to switch between the heating and cooling functions. This does not
change the way the guest uses the system, but the thermostat is programmed
accordingly and will not call for a function that is not available.
Fan control button: The Fan control button allows the user to select from up
to three fan speeds or choose 'Automatic' to let the thermostat determine the
appropriate fan setting.
Note: The ability to control fan speeds depends on the capability of the air
handler as some systems do not have three fan speeds.
On/Off Button: The On/Off button toggles the thermostat power on or off.
Note: Even when the unit is turned off, the energy management logic will take
over when the room is unoccupied to manage the temperature accordingly.
29 DRAFT 66 8003 001-8
2.2.2 Thermostat display
Figure 17
The thermostat displays settings and operation details to the guest, such as
room temperature and heat/cool indications.
Display details:
Temperature Display: The temperature display area shows the actual room
temperature or the set temperature as well as the indication of Fahrenheit or
Celsius. When the displayed temperature is the guest setting, not the actual
room temperature, the SET indicator is also displayed.
Note: Whenever a guest is changing the setting, the SET temperature
will display.
Heat/Cool Indicator: The thermostat displays universal icons for heating and
cooling. The snow star is the symbol to indicate the unit is in cooling mode and
the flame is the symbol to indicate heating mode.
Fan Display: The fan display shows the fan speed of the unit. As the fan speed
increases, additional segments or the indicator are displayed. When in AUTO fan
mode, the word AUTO will appear in the middle of the display (at the
Miscellaneous Indicator, see below).
Miscellaneous Indicator: The indicator in the middle of the display is a multi-
purpose indicator. It e.g. displays the word AUTO when the automatic fan mode
is enabled and OFF when the unit is turned off.
30 DRAFT 66 8003 001-8
Service indicators:
- Wrench Icon: The wrench icon is displayed when maintenance is required
on any of the EMS devices in the room or the HVAC unit. This icon is only
displayed to hotel staff. To get the details of the maintenance needed,
connect the service terminal to the thermostat.
- Error (E) Indicator: The error indicator is primarily used for the battery
operated thermostat and will be displayed when communication between
the thermostat and the thermostat controller is lost. When displayed,
the thermostat will turn OFF. This indicator is displayed to guests as well
as staff, as maintenance is required in order for the system to operate.
- Battery Icon: The battery icon is displayed to hotel staff when the
batteries are low (on battery powered units) and in need of replacement.
Note: This is a low indicator only, not a segmented icon that displays the
battery level. As soon as this indicator is displayed, the batteries need to
be replaced.
31 DRAFT 66 8003 001-8
3. Energy management summary and alarm list
An EMS overview is shown in the dialog Energy management summary. The dialog
shows Occupancy Status and HVAC Run Status in circle diagrams, and Runtime %,
Maintenance and Current Alarms in xy diagrams. The current alarms are also shown in
the Alarms dialog, see section 3.2.
Note: It is also possible to get reports for occupancy (see chapter 6 for details) and
for energy statistics (see chapter 7 for details).
3.1 Energy management summary
1. Double click on EMS summary in the Lists navigation window. A dialog as in the
example below is shown.
Figure 18
By clicking the arrow to the left of the heading ’Runtime % - Savings and occupancy’,
it is possible to choose that the diagram should instead show Lighting and Room control
(kWh)’.
Figure 19
32 DRAFT 66 8003 001-8
Note: By clicking on any of the pie charts Occupancy Status or HVAC Run Status,
the corresponding Real time room status dialog will be shown. By clicking on any of
the bars in the Maintenance or Current Alarms bar chart, more information about the
alarms will be shown.
The Occupancy Status diagram shows how large share of the total number of
guest rooms that are
occupied
unoccupied
unsold
See section 1.1 Basic EMS logic for more information about the different states above.
The HVAC Run Status diagram shows how large share of the HVAC systems that are
cooling
heating
off
The Runtime % diagram shows
actual energy consumption in runtime
energy consumption if no EMS had been used
savings in energy consumption when EMS is used; Actual curve minus
no EMS curve
occupancy
The Maintenance diagram shows the number of
preventative maintenance schedules; maintenance intervals 1-3
battery alarms from motion sensor
offline rooms (motion sensor/lock offline; thermostat offline)
The Current Alarms diagram shows the number of alarms related to
security; door left open
HVAC
- thermostat cooling on highest fan speed – temperature rising
- thermostat heating on highest fan speed – temperature dropping
- HVAC running longer than maximum runtime (default 120 minutes)
without reaching setpoint
- too long duration of setback override
device; no motion detected for 24 hours in spite of door activity
freeze; the temperature in a room goes below 39 ºF = 4 ºC
excessive occupancy; if a room has had occupancy without door movement
for 48 hours
Note: When any of the alarms for maintenance 1-3 has been taken care of,
the concerned maintenance counter must be reset from Orion Service; see section
about configuring thermostat in Quick reference guide Orion Service.
33 DRAFT 66 8003 001-8
3.2 Alarm list
The bar charts Maintenance and Current Alarms which are shown in the Energy
management summary dialog are also shown in the Alarms dialog. The dialog
contains two modes:
Runtime’ with callback data
Filtered’ with historical data
When an alarm is triggered, it first appears in a popup window down to the right
on the screen. See User manual VISIONLINE for details about the different modes,
e.g. more about alarm popups for the runtime mode and what filters that can be
applied in the Filtered’ mode.
To open the Alarms dialog:
1. Double click on Alarms under the Lists tab in the navigation window.
By default, the Runtime mode of the Alarms dialog will be shown. By clicking on
any of the alarm bars Preventative’ etc in the bar chart, all non-completed alarms in the
clicked alarm category will be shown in the alarm list.
Note: The Alarms dialog will also show alarms that are not related to Orion EMS;
except for in the separate Orion EMS client, where only Orion EMS alarms are shown.
34 DRAFT 66 8003 001-8
4. Real time room status
The dialog Real time room status shows occupancy status, HVAC status and
temperature for Orion EMS rooms in real time. Note: It is also possible to get reports
for occupancy (see chapter 6 for details) and for energy statistics (see chapter 7
for details).
To open the Real time room status dialog:
1. Double click on Room status in the Lists navigation window (or click on any of
the circle diagrams in the EMS summary dialog, which is found by double clicking
on EMS summary under the Lists tab).
2. The size of the squares can be changed in the combobox to the right;
default is 12 pixels.
By hovering with the cursor over a room in any Real time room status graph, the tooltip
will show
occupancy status; unsold/unoccupied/occupied
HVAC status; not running/cooling/heating
room temperature
triggered Orion EMS alarms, if any
Figure 20
Figure 21
Figure 22
If Occupancy status is
chosen (default) in the
drop-down menu in the
upper left corner of the
dialog, a screenshot as
in the example to the right is
shown.
If HVAC status is chosen
in the drop-down-menu in
the upper left corner of the
dialog, a screenshot as in
the example to the right
is shown.
If Temperature is chosen
in the drop-down menu in
the upper left corner of the
dialog, a screenshot as in
the example to the right
is shown.
35 DRAFT 66 8003 001-8
5. Thermostats list
All digital thermostats are set up in the Thermostats list. When one or more new
thermostat has been added, or if the properties of an existing thermostat has been
modified, a * is shown in the Thermostats dialog caption.
Note: Some thermostat parameters are considered as basic and some as advanced;
see sections 1.7.1 and 1.7.2 for more information about this and about what the
different Orion EMS parameters mean.
Note: Different operator templates have got different authorities to handle thermostat
parameters; see section Operator templates for more information.
Note: When an online thermostat is moved from one thermostat profile to another,
parameters for the new profile are automatically sent to the thermostat. When one
or more parameters of a thermostat profile are updated, these new parameters are
automatically sent to all concerned thermostat.
Note: If several thermostats should be moved from one thermostat profile to another,
mark the concerned thermostats in the Thermostats dialog and click Properties.
Choose the applicable thermostat profile and click Update.
Note: If the room to which a thermostat belongs is removed from the system,
the thermostat is automatically also removed from the system.
To add/modify a thermostat:
1. Double click on Thermostats under
the Lists tab in the navigation window.
2. Click Add to add a new thermostat, or
Properties to modify an existing
thermostat.
3. At Door, enter the number of the guest
room where the thermostat is located. If
the same thermostat properties should be
valid for thermostats in several rooms, add
all concerned room numbers (e.g. 101-
103). If the concerned rooms are not in
sequence, separate them with commas
(e.g. 101-103, 105, 108-109).
4. At Profile, choose the applicable
thermostat profile in the combobox. If no
applicable profile is available, click the
button to create a new one.
5. Click Save and Close, or New if the
Door field should be emptied and a
new thermostat be added.
Figure 51
36 DRAFT 66 8003 001-8
To check the status of a thermostat:
1. Double click on Thermostats under
the Lists tab in the navigation window.
2. Mark the applicable thermostat and
click Status.
Figure 52
Under the Alarm status tab:
3. Any alarms that have been triggered for the
concerned thermostat are marked with yellow.
Note: If the thermostat has not answered with its
current alarm status, the last known status will be
shown instead (if there is one).
Figure 53
Under the Maintenance status tab:
4. At Battery status, the battery status
of thermostat (if battery operated) and
motion sensor is shown.
5. At Maintenance counters, the time
left for maintenance counter 1, 2 and 3
respectively are shown. Note: The
total numbers of hours before the three
different maintenance alarms should be
triggered are specified at Tools/Options/
Energy management/Maintenance.
Figure 54
Under the Current run status tab:
6. At Room temperature, the current
room temperature is shown.
7. At Set temperature, the temperature which
the guest has set on the thermostat is shown.
8. At Fan control, it is shown whether the fan
control is auto only’ or ‘manual.
9. At Fan speed, the current fan speed
(low, mid, high) is shown.
10. At Occupancy, the occupancy status
is shown.
11. At HVAC, it is shown whether the HVAC
is not running’, cooling’ or ‘heating.
12. At Override mode, it is shown whether
the thermostat parameters are overridden.
Figure 55
37 DRAFT 66 8003 001-8
To notify users about room status:
If the Communication option is used, one or more users can be notified by e-mail and/or
SMS when the status of a room switches to occupied, unoccupied or unsold.
1. Double click on Thermostats
under the Lists tab in the
navigation window.
2. Right click on one or more rooms in
the thermostats list and choose the
applicable one of
notify when room status
switches to occupied
notify when room status
switches to unoccupied
notify when room status
switches to unsold
Figure 56
3. In the Users <Thermostats>
dialog that is shown, mark a
user and click Select. Only users
which have been set up with e-mail
address and/or cell phone number
in the User details dialog will be
shown in the Users
<Thermostats> dialog. If the
chosen user has been set up with
both e-mail address and cell phone
number, you will get a question
about what media that should be
used; e-mail, SMS or both.
4. If more users should be notified
about the same room, repeat
steps 2-3 for the room.
See Installation instruction Communication option for more information about the option.
38 DRAFT 66 8003 001-8
6. Occupancy report
The Occupancy report shows the number of rooms that are rented per day; as a number
and also as a percentage of the total number of rooms.
1. Double click on Ocupancy
under the Reports tab in the
navigation window.
Figure 57
39 DRAFT 66 8003 001-8
7. Energy statistics report
The '# rooms updated' column shows how many rooms that have reported that they run
HVAC (i.e. events with runtime are sent from the room).
1. Double click on Energy statistics
under the Reports tab in the
navigation window.
Figure 58
40 DRAFT 66 8003 001-8
8. Tools/Options
At Tools/Options, there is a tab for Energy management, in turn containing the
tabs General, Maintenance and Housekeeping.
8.1 General
At Tools/Options/Energy management/General, the below parameters can be
modified; enter the applicable value(s) and click OK:
1. Enable energy management: This
checkbox is automatically marked
when the Orion EMS option is set
in the VISIONLINE software.
If the Orion EMS option should
temporarily be turned off, unmark
'Enable energy management' and
click OK.
2. Staff entry allow room occupancy
change: If this checkbox is marked,
the room will go to occupied state
when motion is triggered if staff is in
the room, i.e. when a staff card has
opened the room.
3. Max HVAC runtime: An alarm is
triggered if a HVAC runs this
long without reaching the set
temperature, i.e. the temperature
which the guest has set on the
thermostat. Default is 120 minutes;
the valid range is 30-300 minutes.
4. Max setback override: The setback
override cannot exceed the number
of hours specified here; the valid
range forMax setback override is
0-99 hours. If the default 0 hours
is used, there is no limitation in time
for the setback override and it can
be set until further notice.
5. Unit: The temperature unit
(Fahrenheit/Celsius); Fahrenheit
is default. Note: Changes to the
temperature unit will be broadcasted
to all thermostats.
Figure 59
41 DRAFT 66 8003 001-8
8.2 Maintenance
At Tools/Options/Energy management/Maintenance, it is possible to specify three
different thermostat maintenance intervals in hours; 0-65 535 hours. This is the number
of hours of runtime that should pass before an alarm is triggered. It is also possible to
rename the three maintenance intervals.
Maintenance counter 1 is for fan time/total HVAC time
Maintenance counter 2 is for cooling’
Maintenance counter 3 is for cooling or heating’
1. Enter the applicable
maintenance value(s) in hours.
2. If applicable, rename the
three maintenance counters to
your needs.
3. Click OK.
Figure 60
8.3 Housekeeping
At Tools/Options/Energy management/Housekeeping, it is possible to change
the default values for
number of days to keep events in the database (default 7; valid range 1-9999)
number of days to keep runtime data in the database (default 365; valid range
1-9999)
number of days to keep occupancy data in the database (default 365; valid range
1-9999)
Note: Events use a considerable amount of disk space, so the number of days to keep
events should be kept low.
Note: In the separate Orion EMS client, the housekeeping items are found at Tools/
Options/System/Housekeeping.
1. Enter the applicable values and
click OK.
Figure 61
42 DRAFT 66 8003 001-8
9. Orion EMS in SysMon
The maintenance software SysMon (System Monitor) is found in the VISIONLINE
installation folder and also in the installation folder for the separate Orion EMS,
if the latter is applicable. It contains several dialogs, of which
the ones below are applicable for Orion EMS:
thermostats
online commands
broadcasts
room events
To open SysMon:
1. Double click on SysMon.exe in the installation folder.
Tip: Make a shortcut to SysMon since this will be extensively used.
Note: The Broadcasted commands dialog is not automatically updated;
press F5 to refresh it manually.
1. Go to View/Broadcasts.
2. To see details for a certain
command, mark it in the list
and click the Details button.
3. A Broadcast Answers
dialog will be shown, with
the concerned thermostats or
locks (depending on command)
and their answer time.
Figure 62
Column
Description
Registration Number
Uniquely identifies the broadcasted command.
The registration number will be shown in the
events
the command generates.
Command
# Answers
The number of locks that have answered
the command
Last Transmission
Timestamp when the command was last
broadcasted; originally or due to a retry.
Succeeded
Yes if all locks answered
Cancelled
Yes if the command was cancelled by another
broadcast; e.g. a new Set-Time command
cancels any previous Set-Time command.
Buffered
Yes if the command has timed out. It has then
been buffered as a single-cast command for all
locks that have not answered.
Table 9
43 DRAFT 66 8003 001-8
9.1 Thermostats
The Thermostats dialog of SysMon gives a good overview of all thermostats; if there
are any alarms, if any thermostats have been overridden etc.
To show a thermostat overview:
1. Go to View/
Thermostats.
Figure 63
Column
Description
Room
Room number
Last contact
Time when last telegram was sent from the thermostat
Status
Online/Offline
Temp
Room temperature
Setpoint
The temperature which the guest has set on the
thermostat
Occupancy
Unsold/Unoccupied/Occupied
HVAC
Off/Cooling/Heating
Alarm
Yes/No
Ovr setback
This column shows if the thermostat in the concerned
room has been overridden; Yes/No
Table 10
44 DRAFT 66 8003 001-8
9.2 Online commands
The Online Command Log dialog of SysMon shows commands that have been sent to
the thermostats. The online commands are listed in reverse chronological order.
1. Go to View/
Online Commands.
Figure 64
9.3 Broadcasts
The Broadcasted commands dialog shows all commands that have been broadcasted
to the thermostats. The broadcast commands are listed in reverse chronological order.
Note: The Broadcasted commands dialog is not automatically updated; press F5 to
refresh it manually.
1. Go to View/Broadcasts.
2. To see details for a certain
command, mark it in the list
and click the Details button.
3. A Broadcast answers dialog
will be shown, with the
concerned thermostats or
locks (depending on command)
and their answer time.
Figure 65
Column
Description
Registration
Number
Uniquely identifies the broadcasted command. The registration number
will be shown in the events the command generates.
Command
# Answers
The number of locks that have answered to the command
Last
Transmission
Timestamp when the command was last broadcasted; originally or
due to a retry.
Succeeded
Yes if all locks answered
Cancelled
Yes if the command was cancelled by another broadcast; e.g. a
new Set-Time command cancels any previous Set-Time command.
Buffered
Yes if the command has timed out. It has then been buffered as
a single-cast command for all locks that have not answered.
Table 11
45 DRAFT 66 8003 001-8
9.4 Room events
The Room Event list dialog shows events related to the lock or to the in-room devices
such as thermostat or motion sensor.
1. Go to View/Room events.
2. If large amounts of events are
continuously presented, there
is a possibility to "freeze" the
presentation of events to be
able to look closer at a certain
event. In this case, click the
Hold button.
Figure 66
To filter the room events:
1. Click the Filter button in the
Room Event List dialog; the
dialog to the right will be shown.
2. Enter the applicable filtering
information and click OK.
The result is presented in a
room event list.
Figure 67
46 DRAFT 66 8003 001-8
10. Maintenance
10.1 Thermostat (Orion Thermostat-Zen-HV)
10.1.1 To disassemble a thermostat
1. Use a flathead screw driver to loosen the
thermostat; bend the locking arms and in the
same time pull carefully.
Figure 68
2. Use the flathead screw driver to bend the
locking arm at the bottom of the thermostat;
at the same time pull carefully.
Figure 69
47 DRAFT 66 8003 001-8
10.1.2 To replace a fuse
The thermostat has got two fuses which are located as in Figure 15.
Note: To replace a fuse, the thermostat must be disconnected from the wall plate.
Figure 70
How do I know if
the fuse has blown?
What does the
fuse protect?
Upper fuse
5x20mm
2.0AF
The thermostat
appears to be dead.
Reversing valve output
Cool output
Heat output
Internal power supply
of the thermostat
Lower
fuse
5x20mm
6.3AT
The fan outputs
stop working.
The fan outputs
Table 12
48 DRAFT 66 8003 001-8
10.2 Thermostat (Orion Thermostat-Original-LV)
10.2.1 To dismount a thermostat
Press down on the top of the mounting bracket to release the snaps and pull the top of
the thermostat away from the wall; then lift up to completely remove from the bracket.
Figure 71
10.2.2 To exchange the batteries
To exchange the batteries in the thermostat, remove the thermostat according to here
and exchange the batteries (3 AA) in the battery package.
49 DRAFT 66 8003 001-8
Appendix A: Quick reference of technical data
Thermostat (common)
Note: The technical data in Table A1 are common for Orion Thermostat-Zen-HV and Orion Thermostat-
Original-LV. For Orion Thermostat-Zen-HV specific data, see Table A2 and for Orion Thermostat-
Original-LV specific data, see Table A3.
Temperature display
Configurable: guest setting or room temperature;
default is room temperature
Temperature display range
2-digit display
Setpoint/operating
temperature range
18-32 °F / 65-90 °C
Recommended
operating temperature
50-122 °F / 10-70 °C
Temperature sensor
Integrated in thermostat
Service device
Orion Service software and service cable RJ12 to 3.5mm stereo
jack
Radio (RF) signals
ZigBee 2006
Lock to thermostat:
Door open - staff card
Door open - guest card
Door open from inside
Door closed
Deadbolt thrown/released
Thermostat to lock:
Room occupied
Motion sensor to thermostat:
Motion detected
Battery status
Thermostat to motion sensor:
Turn off when the room is occupied and
door is closed
Turn on when the door is opened again
Thermostat deadband
Configurable 1-3 °F; default is 2 °F
Heat/cool switching deadband
Configurable 2-4 °F; default is 3 °F
Heat/cool switching
Configurable to allow or disallow auto changeover of heat/cool
Freeze guard
39 °F / 4 °C
Refresh cycle
Optional
Humidity
Optional
Intelligent switch
Configurable: Disabled/use RV output/use G2 output;
default is disabled
Room not occupied timer
Configurable 1-30 minutes; default is 8 minutes
Room not sold timer
Configurable 12-24 hours; default is 16 hours
Compressor delay (dwell-off time)
5 minutes. The dwell-off time prevents short-cycling
of the compressor; this parameter cannot be changed
Table A1
50 DRAFT 66 8003 001-8
Appendix A
Orion Thermostat-Zen-HV
Dimensions (WxHxD)
112 x 117 x 35 mm (4 13/32" x 4 19/32" x 1 3/8")
Input voltage
100-277VAC; 50/60 Hz
Switch input
Door switch - 1 exterior/1 interior
Multifunction input
Motion sensor/card switch/pipe temp sensor
High voltage outputs
- W/W2 (heating; max 0.5A
- Y/W2 (cooling/compressor; max 0.5A)
- RV (reversing valve; max 0.5A
- G1 (Fan 1; max 3A)
- G2 (Fan 2; max 3A)
- G3 (Fan 3; max 3A)
Low voltage outputs
- Proportional 0-10V; heating
- Proportional 0-10V; cooling
- Relay output (max 30V AC/DC, max 100mA)
Temperature sensor
Integrated in thermostat
Material
ABS
Required VISIONLINE version
1.14.0 or higher
Required Orion Service version
1.2.5 or higher
Table A2
51 DRAFT 66 8003 001-8
Appendix A
Orion Thermostat-Original-LV
Dimensions (WxHxD)
87.5 x 132 x 36.3 mm (3 7/16 x 5 3/16'' x 1 7/16'')
Input voltage
12-24 V AC
15-24 V DC
V+ Output logic
Follows the input voltage (AC rectified) VDC relative to
GND Input voltage level
Outputs
W/W2 Heating
Y/W2 Cooling / compressor
G1 – Fan 1
G2 – Fan 2
G3 – Fan 3
RV – Reversing valve
Inputs
Door switch 1 exterior / 1 interior
Motion sensor/card switch I/O
Service connector (programming)
Temperature sensor
(stored in the thermostat even if
the thermostat controller is
used)
Integrated in thermostat
Option: remote temperature sensor that
connects directly to the thermostat controller integrated
in thermostat
Refresh cycle
Optional
Humidity
Optional
Intelligent switch
Configurable:
Disabled/use RV output/use G2 output;
default is disabled
Recommended storage conditions
Temperature range: 59-80 ºF / 15-27 ºC
Humidity range: 30-60% relative humidity (RH)
Table A3
52 DRAFT 66 8003 001-8
Appendix A
Motion sensor
Dimensions
Ø: 120mm (4 23/32'')
H: 44.2 mm (1 3/4'')
Input power
3 AA batteries (4.5 VDC)
Mounting
Ceiling or wall surface mounting
Keyhole type for easy installation and
battery replacement access
Range
360 degrees / 8 meters horizontal / 3 meters vertical
Messages transmitted
Motion detected
Battery status
Diagnostics
Integrated LED only enabled for diagnostics
Table A4
53 DRAFT 66 8003 001-8
Appendix B: Troubleshooting
FCU = fan coil unit
PTAC = Package Terminal Air Conditioner
A/C Unit not blowing hot/cold air
A/C unit not blowing hot/cold air
1. Confirm at the thermostat that the heat or cool symbol is displayed.
a. If the symbol is on, the call has been sent from the thermostat
to the FCU/PTAC.
b. If the symbol is not on, change the set temperature to be more than
2 degrees different from the actual temperature to engage the heat/cool call.
Note: For cool, there is a 5 minute compressor delay after the unit is turned
on, to prevent short-cycling.
2. Confirm that voltage is applied at the HVAC unit heat/cool inputs.
a. If accurate voltage is applied to the correct inputs and outputs,
additional troubleshooting must be done at the FCU/PTAC.
b. If no voltage is applied to the correct inputs, a voltage drop has
occurred between the thermostat and the FCU/PTAC. Check the wiring.
Note: See Installation Manual Orion EMS for information about the
heat/cool relays used.
Fan speed not working
1. Confirm the configuration of the thermostat profile with fan speeds. Make sure
that the wiring is in accordance with these settings. Change from Auto and test
the individual fan speeds.
a. If one of the fan speeds is not working, confirm that voltage is applied at the
FCU/PTAC for that fan speed. If voltage is applied to the correct fan speed,
additional troubleshooting must be done at the FCU/PTAC.
54 DRAFT 66 8003 001-8
Thermostat has no power
1. Confirm that the thermostat has power applied to the correct wires, 24V DC or
AC. If the correct power is applied, make sure that the thermostat is connected
to the wire
harness correctly and that no pins are visible. If the thermostat is plugged in
incorrectly, it can be damaged and needs replacement.
Room is not going into Occupied state
1. Was a staff card used to open the door (for systems with locks monitoring the
door)? If so, the room will not enter occupied state on motion. Press a key on the
thermostat and check the occupied status again.
2. Check the online status of the lock and the motion sensor.
a. If the door lock or the motion sensor is offline, use an Orphan Join card for
the lock and recycle the power for the motion sensor.
b. If the door is still offline, follow the necessary steps to discover the lock back
to the thermostat.
c. If the motion sensor is still offline, replace the batteries.
d. If the motion sensor is still offline after this, follow the necessary steps to
discover the motion sensor back to the thermostat.
3. If the RF door switch is applicable, confirm that door open and door closed
events are logged at the thermostat. Also use the Diagnostics feature in Orion
Service to confirm that the door position is shown correctly; Open and Closed.
4. Make sure that the configuration settings at the thermostat are accurate,
including correct relay configuration for internal door switch and external door
switch. If neither is used, make sure that Normally Closed is selected.
55 DRAFT 66 8003 001-8
A/C unit cooling when calling for heat (and vice versa)
1. If the unit is a heat pump, make sure that the thermostat is properly configured
to control the heat pump. See Daily Use Manual Orion EMS for proper
configuration of a heat pump.
2. If the unit is not a heat pump, or if the thermostat is correctly configured, check
the outputs of the thermostat to ensure that it is calling for heat or cool properly.
a. First check the outputs at the thermostat.
i. If OK, check the outputs of the thermostat at the connection to the HVAC
unit.
It is possible that the wiring is crossed or somehow incorrect.
ii. If all is OK, the property needs to have their HVAC technician check the
unit.
b. If the thermostat outputs are incorrect:
i. First check the configuration of the thermostat by using Orion Service to
read out the parameters of the thermostat; do not just rely on looking at
the parameters in
the VISIONLINE or Orion EMS software. If the parameters are incorrect,
make the necessary changes.
ii. Connect a new thermostat to see if the problem disappears. If it does,
replace the thermostat. If the problem stays, there is a problem with the
wiring or parameters that must be fixed.
Fan continues to run even when the thermostat is turned off
1. First, wait a couple of minutes to see if the fan does eventually turn off. Some air
handlers have a built-in function that keeps the fan running for a time after the
heating or cooling function is turned off.
2. Secondly, use Orion Service to check the parameters of the thermostat – ensure
that the ‘Fan on when satisfied’ function is set to ‘no’.
3. Finally, test the outputs of the thermostat to see which ones that are on. If a
fan output is active and the thermostat is not calling for fan (use the
Diagnostics feature of Orion Service to confirm that
the thermostat is not calling for fan), change the thermostat as it has a stuck
relay. If no fan output is active, check all other outputs to find out if any are
active. It is possibly a crossed or shorted wire.
56 DRAFT 66 8003 001-8
Appendix C: Read more
Document name:
Document number:
Installation instruction Communication option
66 5013 026
Installation manual Orion EMS
66 8003 002
Quick setup guide Orion EMS in VISIONLINE
66 8003 004
Quick setup guide Orion EMS software
66 8003 003
Upgrading an RFID lock for an Orion EMS offline scenario
66 8003 009
57 DRAFT 66 8003 001-8
Revision history
Date
Change
By
August 19, 2010
Initial version
KG
November 15, 2010
Initialize module’ and ‘Configure device’ in Orion Service
modified
KG
July 5, 2011
Information about thermostat controller added
Information about alarm list modified; now two modes,
Runtime’ and Filtered’
Information about Configure device – Coordinator’ added
KG
October 6, 2011
Logotypes changed
KG
February 16, 2012
Added reference to Upgrading an RFID lock for an Orion
EMS offline scenario for information about what firmware
to use in different configurations
Added reference to Installation manual Orion EMS
regarding upgrade of locks for offline scenarios
Added appendix with troubleshooting information
KG
June 5, 2012
Updated to match Orion Service 1.2.0
KG
July 5, 2012
Info added to chapter 1 General about the number of
Orion EMS devices that each room number can have
Alarm status tab of the Thermostat status dialog
updated
Information about the reports Occupancy and
Energy statistics added
KG
March 22, 2013
Updated to match VISIONLINE 1.13.0 and Orion Service
1.2.1
KG
June 27, 2014
Added information about Orion Thermostat-Zen-HV
KG
58
Asia / Pacific:
E-mail: apac@vingcardelsafe.com
Phone: +65 6305 7670
Europe / Middle East / Africa:
E-mail: emea@vingcardelsafe.com
Phone: +47 69 24 50 00
Latin America:
E-mail: lam@vingcardelsafe.com
Phone: +52 55 36 40 12 00
North America:
E-mail: northamerica@vingcardelsafe.com
Phone: +1 972 907 2273
ASSA ABLOY HospitalityP.O. Box 340 – 1402 Ski – Norway – Phone: +47 69 24 50 00
info@vingcardelsafe.com | www.vingcardelsafe.com
Provider of: VingCard Locks & Systems | Elsafe Safes | Orion EMS | PolarBar Minibars
Specifications may change without notice

Navigation menu