ASSALOY Global Solutions Norway AS TZENHV Thermostat User Manual Enter the help project title here
ASSA ABLOY Hospitality AS Thermostat Enter the help project title here
User Manual
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Daily Use Manual DRAFT Orion EMS Copyrights The information in this document is subject to change at the sole discretion of ASSA ABLOY AB without notice. Any use, operation or repair in contravention of this document is at your own risk. ASSA ABLOY AB does not assume any responsibility for incidental or consequential damages arising from the use of this manual. All information and drawings in this document are the property of ASSA ABLOY AB. Unauthorized use and reproduction is prohibited. VingCard is a registered trademark of ASSA ABLOY AB. Table of contents FCC....................................................................................................................... and IC statements FCC statements .............................................................................................................................................. Industry .............................................................................................................................................. Canada statements 1. Introduction ....................................................................................................................... 7 1.1 Orion.............................................................................................................................................. EMS devices 1.2 Terminology .............................................................................................................................................. 9 1.3 General about Orion Service .............................................................................................................................................. 11 1.4 General about alarms .............................................................................................................................................. 11 1.5 Events and commands .............................................................................................................................................. 12 1.5.1 ............................................................................................................................................................................................ Thermostat event report 13 1.6 Basic EMS logic .............................................................................................................................................. 14 1.6.1 ............................................................................................................................................................................................ Room occupied 14 1.6.2 ............................................................................................................................................................................................ Room unoccupied 14 1.6.2.1 Door open in 'room unoccupied' ............................................................................................................................................................................................ mode 15 1.6.3 ............................................................................................................................................................................................ Room unsold 15 1.6.3.1 Door open in 'room unsold' ............................................................................................................................................................................................ mode 15 1.6.4 ............................................................................................................................................................................................ Staff entry 16 1.6.4.1 Door monitored by RF door ............................................................................................................................................................................................ switch 16 1.6.4.2 Door monitored by electronic ............................................................................................................................................................................................ lock 16 1.6.5 ............................................................................................................................................................................................ Operating states 16 1.6.5.1 ............................................................................................................................................................................................ One interior door 16 1.6.5.2 ............................................................................................................................................................................................ One exterior door 17 1.6.5.3 One exterior and one interior ............................................................................................................................................................................................ door 17 1.6.6 ............................................................................................................................................................................................ Thermostat control chart 18 1.7 Orion EMS parameters .............................................................................................................................................. 19 1.7.1 ............................................................................................................................................................................................ Basic parameters 19 1.7.2 ............................................................................................................................................................................................ Advanced parameters 21 1.8 Operator templates .............................................................................................................................................. 23 1.8.1 ............................................................................................................................................................................................ Operator template X-reference 24 1.9 Setback override .............................................................................................................................................. 25 2. Thermostat buttons and display ....................................................................................................................... 26 2.1 Orion Thermostat-Zen-HV .............................................................................................................................................. 26 2.1.1 ............................................................................................................................................................................................ Thermostat buttons 26 2.1.2 ............................................................................................................................................................................................ Thermostat display 27 2.2 Orion Thermostat-Original-LV .............................................................................................................................................. 28 2.2.1 ............................................................................................................................................................................................ Thermostat buttons 28 2.2.2 ............................................................................................................................................................................................ Thermostat display 29 3. Energy management summary and alarm list ....................................................................................................................... 31 3.1 Energy management summary .............................................................................................................................................. 3.2 Alarm list .............................................................................................................................................. 31 33 4. Real time room status ....................................................................................................................... 34 5. Thermostats list ....................................................................................................................... 35 6. Occupancy report ....................................................................................................................... 38 7. Energy statistics report ....................................................................................................................... 39 8. Tools/Options ....................................................................................................................... 40 8.1 General .............................................................................................................................................. 40 41 8.3 Housekeeping .............................................................................................................................................. 41 8.2 Maintenance .............................................................................................................................................. 9. Orion EMS in SysMon ....................................................................................................................... 42 9.1 Thermostats .............................................................................................................................................. 43 9.2 Online commands .............................................................................................................................................. 44 9.3 Broadcasts .............................................................................................................................................. 44 9.4 Room events .............................................................................................................................................. 45 10........................................................................................................................ Maintenance 46 10.1 Thermostat (Orion Thermostat-Zen-HV) .............................................................................................................................................. 46 10.1.1............................................................................................................................................................................................ To disassemble a thermostat 46 10.1.2............................................................................................................................................................................................ To replace a fuse 47 10.2 Thermostat (Orion Thermostat-Original-LV) .............................................................................................................................................. 48 10.2.1............................................................................................................................................................................................ To dismount a thermostat 48 10.2.2............................................................................................................................................................................................ To exchange the batteries 48 Appendix A: Quick reference of technical data ....................................................................................................................... 49 Thermostat (common) .............................................................................................................................................. 49 50 Orion Thermostat-Original-LV .............................................................................................................................................. 51 Motion sensor .............................................................................................................................................. 52 Orion Thermostat-Zen-HV .............................................................................................................................................. Appendix B: Troubleshooting ....................................................................................................................... 53 A/C unit.............................................................................................................................................. not blowing hot/cold air Fan speed not working .............................................................................................................................................. Thermostat has no power .............................................................................................................................................. Room is.............................................................................................................................................. not going into Occupied state A/C unit.............................................................................................................................................. cooling when calling for heat (and vice versa) 53 53 54 54 55 Fan continues to run even when the thermostat is turned off .............................................................................................................................................. 55 Appendix C: Read more ....................................................................................................................... 56 Revision history ....................................................................................................................... 57 FCC and IC statements FCC statements Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Industry Canada statements These devices comply with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) these devices may not cause interference, and (2) these devices must accept any interference, including interference that may cause undesired operation of the devices. Les présents appareils sont conformes aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) les appareils ne doivent pas produire de brouillage, et (2) l’utilisateur des appareils doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. The term "IC" before the equipment certification number only signifies that the IndustryCanada technical specifications were met. Le terme "IC" devant le numéro de certification signifie seulement que les specifications techniques Industrie Canada ont été respectées. CAN ICES-3(B) - This Class B digital apparatus complies with Canadian ICES-003. NMB-3 (B) - CET appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. DRAFT 66 8003 001-8 1. Introduction Energy is a large cost for hotels, and EMS (Energy Management System) is a way of achieving energy savings in guest rooms. With the Orion EMS software option to VISIONLINE it is possible to view the Orion EMS status of different rooms modify the configurable parameters for a room (or group of rooms/ the entire property) provide alarm conditions provide energy savings reports provide preventative maintenance reports Note: For mounting of Orion EMS devices, installation of the software option etc, see Installation manual Orion EMS. A main task for Orion EMS is to determine whether or not a guest room is physically occupied. When a room is not occupied, Orion EMS controls the HVAC (Heating Ventilation and Air Conditioning) systems based on the configurable settings of the system. Note: In the rest of this document, the following applies unless something else is stated: - the term 'thermostat' includes thermostat as well as thermostat controller - the information is common for both Orion Thermostat-Zen-HV and Orion Thermostat-Original-LV Note: For information about what firmware to use in different Orion EMS configurations, see the document Upgrading an RFID lock for an Orion EMS offline scenario. Note: The best conditions for Orion EMS are obtained if also the locks are online and commissioned to the same ZigBee network as the thermostat and the motion sensor. Certain Orion EMS operations cause alarms; see chapter Energy management summary and Alarm list for details. Occupancy status is included in all alarms. This allows the staff to fix the problem that caused the alarm without bothering the guest. DRAFT 66 8003 001-8 1.1 Orion EMS devices The devices used together with Orion EMS are: digital thermostat (two variants: Orion Thermostat-Zen-HV and Orion Thermostat-Original-LV) Note: Depending on installation conditions, also a thermostat controller is used or not (only applicable for Orion Thermostat-Original-LV). If it is used, the thermostat controller is the master of the system while a battery operated thermostat transmits the guest settings to the thermostat controller for processing and decision making. motion sensor door monitoring device; lock, RF door switch Note: It is also possible to use a wired door switch without radio, but this manual mainly describes the RF door switch. For more information about wired door switches, see Installation manual Orion EMS. gateway (the same as is used for online doors; requires the Online option) Note: The gateway is not used in offline scenarios. Figure 1: Orion EMS example configuration; the thermostat shown in the picture is of Orion Thermostat-Original-LV type. The thermostat has a built-in ZigBee router via which it communicates to the software and the devices within the room. The thermostat stores all parameters needed for Orion EMS; if the thermostat controller is used as well, the parameters (with a few exceptions; see Installation manual Orion EMS for details) are instead stored in the thermostat controller. The parameters are either transferred online from the software or from the Orion Service software; see Quick reference guide Orion Service for more information about the latter. Note: For each room number, it is possible to have either one wired thermostat up to five motion sensors up to five door switches OR one thermostat controller up to five battery thermostats up to five motion sensors up to five door switches DRAFT 66 8003 001-8 1.2 Terminology Deadband The range the temperature is allowed to drift before the heat or air conditioner is turned on Default setpoint Default setpoint is the temperature which the thermostat is set to until a guest changes the temperature. The thermostat will also return to the default setpoint after guest check-out. Dynamic setback The dynamic setback temperatures are configured as a set number of degrees above or below the guest setting. For example, if the guest setting is 68 ºF (20 ºC) and the unoccupied setback is configured to 7 ºF (4 ºC) above the guest setting, the system will allow the temperature to drift to 75 ºF (24 ºC) when the room is unoccupied. EMS Energy Management System Exterior door timeout The time that will pass before the HVAC is turned off after an exterior door is left open FCU Fan Coil Unit Freeze guard If the temperature in any room with a thermostat goes below 39 ºF (4 ºC), there will be an alarm and the HVAC will start heating. HVAC Heating Ventilation and Air Conditioning Intelligent switch The intelligent switch is an output for lighting control which works according to the occupancy status. The available alternatives for intelligent switch are disabled; default use RV output use G2 output If intelligent switch is applicable, normally 'Use RV output' should be marked unless the air handler is a heat pump. In the latter case, mark 'Use G2 output' instead. Motion sensor A device that detects a person's movement in an area Occupied Someone is physically in the room; see section Room occupied for more information Occupied limits Limits the Set temperature range, i.e. the temperature which the guest can set the thermostat to PTAC (Package Terminal Air Conditioner) A PTAC is a fully self contained system that is typically located on the exterior wall of a hotel room. These units come in standard control or heat pump models. Pre-condition time Number of hours the thermostat shall run at the default setpoint after check-in. If no entry has been done when this time expires, the unoccupied setback will be assumed. The pre- condition time can be 1-12 hours or 'disabled' (default is 2 hours). DRAFT 66 8003 001-8 Pulse length The welcome scene can be set up to have a pulse length: 0 = welcome scene always off Chosen length in the interval 1-255 seconds Refresh cycle The Orion EMS system can, in setback control, run the A/C unit every 25 minutes for a period of 2 minutes to re-circulate the air in the room; the optional function is only for cooling mode. Setback The temperature the room is allowed to drift to when the room is unoccupied. Also see dynamic setback and static setback. Setback override The Orion EMS features can be overridden until the room is unsold again, or until a certain time. If desired, the time can be set far ahead so that the setback override is in practice until further notice. Setpoint The temperature which the guest has set on the thermostat. Static setback The static setback temperatures are configured in the system and do not change based on the guest settings. For example, if the unoccupied upper setback temperature is 79 ºF (26 ºC), the system will allow the temperature to drift to 79 ºF (26 ºC) when the room is unoccupied regardless of the thermostat setting (this example assumes that it is summertime) when the room becomes unoccupied. As soon as the guest returns to the room, the temperature is returned to the guest setting. Unoccupied No one is physically in the room although the room may be currently rented; see section Room unoccupied for more information. Unsold The room is not currently rented and no one is in the room. In this case, a deeper setback is implemented for greater energy savings. See section Room unsold for more information. Welcome scene If desired, it is possible to have a welcome scene which it is activated when the occupancy state for a room changes from unsold to unoccupied. The available alternatives for welcome scene are (default is 'disabled'): disabled use RV output use G2 output use solid state relay* *) Only applicable for Orion Thermostat-Zen-HV Table 1 10 DRAFT 66 8003 001-8 1.3 General about Orion Service A service device and the software Orion Service are used for initializing thermostats (setting room number and loading configurable parameters) commissioning the thermostat and the motion sensor in the network so the messages are routed correctly retrieving and displaying the event log from the thermostat upgrading module firmware in thermostat and motion sensor performing diagnostic operations, e.g. simulating inputs - e.g. door switch, motion/temperature reading out status of thermostat (the status of the motion sensor is also shown) showing the output to the HVAC making a functionality test including fast clock mode; the thermostat will raise the time one minute per second to test e.g. the room not occupied timer See Quick reference guide Orion Service for more information about how the above operations are performed. 1.4 General about alarms All Orion EMS alarms are shown in the dialog Energy management summary; see chapter 3 for more information. In addition, they are shown in the alarm list. Unless Orion EMS is installed as a separate client, the alarm list will also show other types of alarms not related to Orion EMS, e.g. housekeeping failed. If the Communication option is set in the software, notifications about Orion EMS alarms can be sent via e-mail or SMS and reports can be sent by e-mail. The reports that can be sent concern e.g. energy savings preventative maintenance schedules occupancy (the report shows the number of occupied rooms each night; a room is regarded as occupied for the night if it is physically occupied and there is at least four hours of occupancy between 8 PM and 6 AM) occupancy trend (the report is combined with the energy savings report and shows occupancy during each time of the day; it is also possible to make as an average for a longer period) battery warnings events for a selected room offline rooms These reports are sent via e-mail at the selected period to users that have been set up in the user notification list of the software to receive the reports; see Installation instruction Communication option for further information. 11 DRAFT 66 8003 001-8 1.5 Events and commands To the guest, the thermostat appears and operates as a standard digital thermostat; however, this device also receives entry and exit information from the door lock or switch as well as motion detected information from the motion sensor. This information is used to determine the occupancy status of the room and implement energy savings strategy based on this information. In order for the locks to send door events to the thermostats, EMI events must be enabled. This is achieved by presenting an Enable EMI events card at each lock. The card is one of the ZigBee configuration cards that can be issued in VISIONLINE; see Installation manual Orion EMS for details. The following events are sent to the thermostat from the motion sensor: motion detected battery status If the lock is online, the following events are sent to the thermostat from the lock: door open – staff card door open – guest card; includes check-out date/time, suite rooms and first time use door open from inside door closed deadbolt thrown/released The thermostat stores the 75 latest events in a log. Note: In addition to the relevant events from the lock to the thermostat, additional events are sent from the lock to the hotel system. There are also commands sent from the thermostat to the lock (if online) and the motion sensor: to the lock: the optional auto-DND, which functions as privacy; no staff cards will be able to open the door (only guest cards and emergency cards will open) to the motion sensor: to turn off the motion sensor when the room is occupied and the door is closed, and to turn on the motion sensor again when the door is opened Note: The commands from the thermostat to lock and motion sensor are not logged as events. 12 DRAFT 66 8003 001-8 1.5.1 Thermostat event report The thermostat event report shows all events that have been sent online from the thermostats or been transferred to the server via Orion Service; see Quick reference guide Orion Service for details. The housekeeping function keeps the list size limited by removing events that are older than a user defined number of days (default 7 days). To look at a thermostat event report: 1. Double click on Thermostat events under the Reports tab in the navigation window. 2. Enter the applicable search filter(s) under the tabs Events, Door or Miscellaneous (see more information below) before pressing the Enter key or clicking OK. Note: At least one of the following requirements must be met: - a room is selected - one or two event sub groups are selected 3. It is also possible to reload a previous search filter: click the Load… button in the Events - Search filter dialog, browse to the desired file, mark it and click Open. If you want to save a search filter for future searches: click the Save… button, browse to where you want to save the file, give it a name and click Save. If the filter should be shown under Custom in the Reports tab, it must be saved in any of the following locations: - the folder ’Custom Reports’ in the software installation folder - the public documents folder - the documents folder The search filters that can be applied on thermostat events are: Events – with this filter you can pick out a specific event, or certain types of events. The main types are Status Changed and Alert. Within each main type, there are event sub groups which can be divided further into specific events. If needed, use the Check all/Uncheck all buttons at the bottom of the dialog. Figure 2 Door – with this filter you can pick out events for a certain room. Click the plus sign to expand a door area and mark the applicable door. Figure 3 Miscellaneous – with this filter you can pick out events from certain event dates. Figure 4 13 DRAFT 66 8003 001-8 1.6 Basic EMS logic The thermostat along with the motion sensor, lock and/or RF door switches, monitors the occupancy state of the room and operates based on this information. When the room is occupied, the guest is given control and can set the desired temperature. The thermostat will then heat or cool the room as necessary to meet the guest setting. When the room is not occupied, the thermostat will operate based on the configurable parameters of the system. The three occupancy states are occupied, unoccupied and unsold. The following events are considered as in-room events: motion deadbolt engaged thermostat key pressed 1.6.1 Room occupied When the room is occupied, control of the HVAC system is given to the guest. The guest sets the desired temperature and the HVAC system will control the room based on this setting. The Orion thermostat will enter the occupied state only when the door is closed and in-room events are detected (motion, deadbolt engaged, thermostat key pressed). At this point, the guest has full control of the room temperature. Note: 'Occupied limits' may be used to restrict the guest setting limits. 1.6.2 Room unoccupied When the room is not occupied, the energy management logic takes control of the room based on the configurable parameters of the system. The system will set back the temperature to the unoccupied setting. The system has both an upper setback and a lower setback. The unoccupied setbacks may be static or dynamic; for unsold rooms, only a static setback is used. See section Terminology for more information about static and dynamic setback. The thermostat will enter the unoccupied state upon the door opening or closing. If no in-room event such as motion is detected, the thermostat will remain in the unoccupied mode. The thermostat will continue to operate at the guest setting for the duration of the configurable 'Room not occupied' timer, at which point it maintains the room temperature based on the unoccupied setback temperatures. 14 DRAFT 66 8003 001-8 1.6.2.1 Door open in 'room unoccupied' mode If the door is left open, the occupancy state will remain as unoccupied regardless of whether or not motion or another in-room event is detected. There is however also a run state in the thermostat which is based on the set-point/guest setting. The run state works differently depending on whether the open door is interior or exterior, see details below. If the open door is configured as an interior door (i.e., opens to another air conditioned space), the thermostat will operate based on the guest setting as long as motion or another in-room event is detected. Each time an in-room event is detected, the ‘Room not occupied’ timer will restart. If the ‘Room not occupied’ timer elapses without motion or another in-room event being detected, the thermostat will maintain the room temperature based on the unoccupied setback temperatures. If the open door is an exterior door (i.e., opens to a non-climate controlled space), the thermostat will turn off after the ‘Room not occupied’ timer expires regardless of whether or not motion is detected. Note: If the exterior door timeout is set to ‘Short’, the thermostat will turn off the air handler after 20 seconds. See chapter 4 Thermostat profiles list, section Under the Timeout tab, for details about setting the exterior door timeout. 1.6.3 Room unsold When the room is not rented, the setback is – to achieve more energy savings – deeper than when the room is rented but unoccupied. The system will enter the unsold setting when the room has been unoccupied for the duration of the configurable ’Room not sold’ timer. In the unsold mode, the temperature is based on the unsold setback temperatures. Note: If using an online system, the room will immediately enter the unsold mode upon receiving a check-out command from the property management system (PMS) or at guest card expiration. Note:The unsold mode gives the greatest potential for energy savings. For this reason, the online system allows for maximum energy savings as the room does not need to wait until the ‘Room not sold’ timer elapses to enter the deep setback mode. 1.6.3.1 Door open in 'room unsold' mode Similar to the door open condition in the unoccupied state, the thermostat will control the temperature based on the guest setting when an interior door is open and motion (or any other in-room event) is detected for a period of time equal to the ‘Room not occupied’ timer. If the timer elapses with no further detection of in-room events, the thermostat will revert to maintaining the room temperature at the unsold setback. If an exterior door is left open, the thermostat will turn the air handler off. 15 DRAFT 66 8003 001-8 1.6.4 Staff entry In order to maximize energy savings, certain considerations must be taken into account when staff members enter the room. 1.6.4.1 Door monitored by RF door switch If the position of the door is monitored by an RF door switch, the staff member must leave the door open to avoid interrupting the ‘Room not sold’ timer. If the staff member allows the door to close, the room will enter the occupied state upon motion detection. As long as the door is left open, the ‘Room not sold’ timer will not be reset. 1.6.4.2 Door monitored by electronic lock If the door position is monitored by the electronic lock and a staff key unlocks the door, the room will not enter the occupied state even if motion is detected while the door is closed. However, if a thermostat key is pressed or the deadbolt is engaged while the door is closed, the room will enter the occupied state. Note: If a staff member lets a guest into a room with the door position monitored by an electronic lock, the room will remain unoccupied until the deadbolt is engaged or a button on the thermostat is pressed. 1.6.5 Operating states The following series of tables shows the operation of the system in various scenarios. Note: The scenarios consider that the unoccupied (or exterior door open) timers have expired if applicable. 1.6.5.1 One interior door Door In-room Event (Motion/ Thermostat Key Pressed/ Deadbolt Engaged) HVAC State Closed Yes Per guest setting Occupied Open Yes Per guest setting if opened by guest. Setback if opened by staff. If no lock interface, per guest setting. Unoccupied or Unsold Closed No Setback Unoccupied or Unsold Open No Setback Unoccupied or Unsold Table 2 16 DRAFT 66 8003 001-8 1.6.5.2 One exterior door Door In-room Event (Motion/ Thermostat Key Pressed/ Deadbolt Engaged) HVAC State Closed Yes Per guest setting Occupied Open Yes OFF (20 seconds or standard unoccupied time) Unoccupied or Unsold Closed No Setback Unoccupied or Unsold Open No OFF (20 seconds or standard unoccupied time) Unoccupied or Unsold Table 3 1.6.5.3 One exterior and one interior door Interior Door Exterior Door Motion HVAC State Closed Closed Yes Per guest setting Occupied Open Closed Yes Per guest setting Unoccupied or Unsold Closed Open Yes OFF Unoccupied or unsold Open Open Yes OFF Unoccupied or Unsold Closed Closed No Setback Unoccupied or Unsold Open Closed No Setback Unoccupied or Unsold Closed Open No OFF Unoccupied or Unsold Open Open No OFF Unoccupied or Unsold Table 4 17 DRAFT 66 8003 001-8 1.6.6 Thermostat control chart Figure 5 The thermostat control can be illustrated in a control chart, see example above. If the temperature drifts above the setpoint or setback (depending on occupancy mode), the HVAC starts in cooling mode. The thermostat deadband is in this case 2 ºF, so when the temperature is within 2 ºF from the setpoint the HVAC is off (from 0 to 2 in the picture). If the temperature continues to rise, the thermostat output for ‘Fan 1/Low’ is triggered, then the output for ‘Fan 2/Medium’ and finally the output for ‘Fan 3/High’. If the temperature starts dropping, the HVAC then switches to heating mode. There is however a heat/cool switch deadband which in this example is 3 ºF, so the temperature is allowed to drift 3 ºF from the setpoint before the HVAC switches from cooling mode to heating mode. From 0 to -3 in the picture the HVAC is off; the output for ‘Fan 1/Low’ is therefore not triggered, since this would have been at -2. If the temperature continues to drop, first the output for ‘Fan 2/Medium’ is triggered and then the output for ‘Fan 3/High’. The Orion EMS devices strive towards different temperatures depending on if the room is occupied, unoccupied or unsold. For ‘occupied mode’ the goal is the setpoint, i.e. the temperature which the guest has set on the thermostat. For ‘unoccupied mode’ the temperature drifts to the unoccupied setback, which can be static or dynamic. For ‘unsold mode’ the temperature drifts to the unsold setback. 18 DRAFT 66 8003 001-8 1.7 Orion EMS parameters There is a number of Orion EMS parameters whose values can be modified in the software. Different operator templates can be given different authorities to modify the parameters. Some parameters are considered as basic and some as advanced. Note: In the parameter column below, it is also stated in what software dialog the parameter is found. Note: The parameter dwell-off time is a setting that will guard against short-cycling and its value is always 5 minutes. The parameter is not visible in the software and cannot be changed, not even by the distributor. 1.7.1 Basic parameters Parameter Fan control (Thermostat profile details dialog, Fan alternative) Fan on when satisfied (Thermostat profile details dialog, Fan alternative) HVAC control (Thermostat profile details dialog, HVAC/ Heating and Cooling respectively) Description Available choices The thermostat has a button which allows the user to select from up to three fan speeds, or to choose ‘Automatic’ (AUTO) if the thermostat should determine the appropriate fan setting. Note: The ability to control fan speeds depends on the capability of the air handler, as some systems do not have three fan speeds. Default setting Auto/manual Manual Max fan cool (low, mid, high) High High Max fan heat (low, mid, high) When enabled, the low fan speed will continue to run even when the setpoint has been reached. This only applies to an occupied room. Enable/disable See available choices to the right. For 'HVAC heating' and n/a 'HVAC cooling': n/a 4-pipe fan coil 2-pipe fan coil 2-pipe fan coil with automatic switching Proportional* Floating valve* 'Heat pump reversed valve (Type B)' means that the reversing valve output is on when heating. 'Heat pump reversed valve (Type O)' means that the reversing valve output is off when heating. Disable For 'HVAC heating' only: Heat pump reversed valve (Type B) For 'HVAC cooling' only: Heat pump reversed valve (Type O) *) Only applicable for Orion ThermostatZen-HV 19 DRAFT 66 8003 001-8 Unoccupied setbacks (Thermostat profile details dialog, Limits alternative) The applicable number of degrees as upper limit and lower limit for setback if a room is unoccupied. Static/dynamic Static upper (72-90 ºF) Static lower (55-70 ºF) If ‘Dynamic’ is chosen: Dynamic upper (2-8 ºF offset) Dynamic lower (2-8 ºF offset) Unsold setback (Thermostat profile details dialog, Limits alternative) Occupied limits (Thermostat profile details dialog, Limits alternative) Exterior door timeout (Thermostat profile details dialog, Timeout alternative) Freeze guard (Thermostat profile details dialog, Misc alternative) Refresh cycle (Thermostat profile details dialog, Misc alternative) Temperature display (Thermostat profile details dialog, Misc alternative) Static 78 ºF 68 ºF 4 ºF 4 ºF The applicable number of degrees as upper limit and lower limit for setback if a room is unsold. Summer (74-90 ºF) Winter (55-70 ºF) 84 ºF With this parameter, it is possible to limit the allowed temperature range when the room is occupied. If this is the case, mark the checkbox 'Use occupied limits' and enter the values for upper limit and lower limit. On/off Off Upper limit (75-90 ºF) 84 ºF Lower limit (62-72 ºF) 68 ºF 64 ºF If the exterior door is open Normal/short and the default 'Normal' is used, the HVAC will regardless of room occupancy status - turn off after the number of minutes entered at 'Room not occupied'. Default is 8 minutes; see Room not occupied timer in the advanced parameters table below. If the exterior door is open and 'Short' is used, the HVAC will turn off after 20 seconds. Normal There will be an alarm and the HVAC will start heating if the temperature in any room with thermostat goes below 39 ºF (4 ºC ). Enable Enable/disable The Orion EMS system can Enable/disable in setback control run the A/C unit every 25 minutes for a period of 2 minutes to recirculate the air in the room; this optional function is only for cooling mode. Disable The thermostat will show either the room temperature or the temperature that has been set by the guest. Room temperature Room temperature/ set temperature Table 5 20 DRAFT 66 8003 001-8 1.7.2 Advanced parameters Parameter Room not occupied timer (Thermostat profile details dialog, Timeout alternative) Room not sold timer (Thermostat profile details dialog, Timeout alternative) Thermostat deadband (Thermostat profile details dialog, Deadband alternative) Heat/cool switch deadband (Thermostat profile details dialog, Deadband alternative) Description Available choices Default setting This is the amount of time the thermostat maintains the guest setting after the room has entered the unoccupied state. 1-30 minutes 8 minutes When the room has been unoccupied for this number of hours, it will enter unsold mode. 12-24 hours 16 hours The range the temperature 1-3 ºF is allowed to drift from the setpoint before the heat or air conditioner is turned on 2 ºF This parameter is only 2-4 ºF applicable if auto switching mode has been chosen under the HVAC tab in the Thermostat profile details dialog. 3 ºF The heat/cool switch deadband is the range the temperature is allowed to drift before switching from heat to cool or cool to heat. Max HVAC runtime (Tools/Options dialog, expand Energy management and choose General) An alarm is triggered if a HVAC runs this long without turning off. Max setback override 30-300 minutes The Orion EMS features 0-99 hours may be overridden when needed, e.g. for VIP guests (Tools/Options dialog, expand Energy management where no setbacks should apply; click here for details. and choose General) 120 minutes 0 hours If a number of hours is entered at 'Max setback override', an alarm will be triggered if the setback override exceeds this number of hours. If the default 0 hours is used, no alarm will be triggered. Maintenance intervals Number of hours before the three different maintenance (Tools/Options dialog, alarms should be expand Energy management triggered; and choose Maintenance) the valid range is 0-65 535 hours. - Maintenance counter 1 is for fan time/total 21 DRAFT 66 8003 001-8 HVAC time - Maintenance counter 2 is for 'cooling' - Maintenance counter 3 is for 'cooling or heating' Names for the three maintenance alarms. Humidity control (Thermostat profile details dialog, Misc alternative) Intelligent switch (Thermostat profile details dialog, Misc alternative) Welcome scene When the humidity control Enable/disable option is checked, the thermostat will implement control measures if the humidity in the room gets too high. Note: The control measures will only be implemented when the room is unoccupied or unsold. Disable The intelligent switch is an output for lighting control which works according to the occupancy status. Disabled Disabled/ Use RV output/ Use G2 output If desired, it is possible to Disabled/ have a welcome scene whichUse RV output/ it is activated when the Use G2 output/Use occupancy state for a room solid state relay* changes from unsold to unoccupied. *) Only applicable for Orion Thermostat-Zen-HV Disabled Table 6 22 DRAFT 66 8003 001-8 1.8 Operator templates The operator templates decide the level of authority for different Orion EMS operations. To change the authority for handling thermostat parameters: 1. Double click on Operator templates under the Lists tab in the navigation window. 2. In the Operator templates dialog, mark the applicable operator template and click Properties; or click Add if a new operator template should be added. 3. 4. 5. In the Operator template details dialog, choose the tab Energy management in the left part of the dialog. Make the desired changes regarding - overriding setback mode - setting the room temperature - changing advanced parameters - changing basic parameters Note: By default, all four items above are marked for system manager but unmarked for other operator templates. If a new operator template was added, go through the other tabs in the left part of the Operator template details dialog and fill in the applicable information; see Setup manual VISIONLINE for detailed information. Click Update (or Save if a new operator template was added) and Close. Figure 6 23 DRAFT 66 8003 001-8 1.8.1 Operator template X-reference At Tools/Operator template X-reference, it is possible to change the operator template authorities for thermostat events, thermostats, thermostat profiles and EMS summary. By default, all default operators (listed below) can view the concerned dialogs: manager system manager user user advanced System manager can by default also add, update and remove thermostats and thermostat profiles. To change the authority for system manager, a distributor must be logged on. New operator templates (e.g. Test Template in the example screenshots below) will by default neither be able to view the concerned dialogs, nor add, update or remove items in the dialogs where this is applicable. To modify the authorities: 1. Go to Tools/Operator template X-reference. Figure 7 2. 3. 4. 5. Under the Database alternative in the drop-downmenu, click the plus sign in front of the concerned item. For the items Thermostat events and EMS summary, the only available alternative is View. For the items Thermostats and Thermostat profiles, the alternatives View, Add, Update andRemove are available; see examples in the screenshots to the right. Mark the applicable alternative to the left and unmark/mark the concerned operator template(s) in the right part of the dialog. Under the Energy management alternative in the drop-down-menu, mark the applicable choice in the left part of the dialog. See sections 1.7.1 and 1.7.2 for information about what is considered as basic and advanced parameters respectively. The checkboxes to the right will reflect anything that has been saved in the Operator template details dialog; see section Operator templates for details. In the right part of the dialog, mark/unmark the applicable operator template(s). If applicable, repeat step 3 with other alternatives in the left part of the dialog. When all applicable changes according to steps 2-4 above have been performed, click OK. 24 Figure 8 Figure 9 DRAFT 66 8003 001-8 1.9 Setback override The Orion EMS features may be overridden when needed, e.g. for VIP guests where no setbacks should apply. Setback override may be enabled until the room is unsold or until a certain time; if desired, until further notice. Note: Override mode can also be set from Orion Service; see Quick reference guide Orion Service for details. If the override mode has been set from Orion Service, it must also be cleared from Orion Service. If the override mode has been set from the Change thermostat settings dialog as below in this section, it can however be cleared either from Orion Service or from the Change thermostat settings dialog. To set up setback override for a thermostat: 1. 2. Double click on Thermostats under the Lists tab in the navigation window. Mark the applicable thermostat and click Status. Figure 10 3. In the Thermostat status dialog, click the Set button. Figure 11 4. 5. 6. In the Change thermostat settings dialog, change the Override mode to the applicable one of ‘Manual (until unsold)’ or ‘Manual (until time)’. If the latter is chosen, enter the applicable Time. Note: If ‘Manual (until time)’ is chosen, the time is limited by the parameter ‘Max setback override’; see section 10.1 General for details. If ‘Max setback override’ is 0 (default), there is however no limitation in time and the Orion EMS features can be overridden until further notice. Click the Set button next to the Override mode drop-down menu. The information will be transferred online to the thermostat. Click Close. Figure 12 To set the room temperature: 1. Enter the desired temperature at Set temperature (see Change thermostat settings screenshot on the previous page) and click the Set button next to that field. The information will be transferred online to the thermostat. 25 DRAFT 66 8003 001-8 2. Thermostat buttons and display 2.1 Orion Thermostat-Zen-HV 2.1.1 Thermostat buttons Figure 13 Button Description On/Off Toggles the thermostat power on and off. Note: Even when the unit is turned off, the energy management logic will take over when the room is unoccupied, to manage the temperature accordingly. °C /°F C ontrols the temperature display. Pressing this button will toggle the temperature display between C elsius and Fahrenheit. Fan control Increase temperature Decrease temperature Allows the user to select from up to three fan speeds or choose 'Automatic' to let the thermostat determine the applicable fan setting. Note: The ability to control fan speeds depends on the capability of the air handler as some systems do not have three fan speeds. Used for increasing the temperature which is set on the thermostat. The thermostat will automatically choose between heat and cool, so there is no need for the guest to select the function. Note: Some systems are unable to switch between the heating and cooling functions. This does not change the way the guest uses the system, but the thermostat is programmed accordingly and will not call for a function that is not available. Used for decreasing the temperature which is set on the thermostat. The thermostat will automatically choose between heat and cool, so there is no need for the guest to select the function. Note: Some systems are unable to switch between the heating and cooling functions. This does not change the way the guest uses the system, but the thermostat is programmed accordingly and will not call for a function that is not available. Table 7 26 DRAFT 66 8003 001-8 2.1.2 Thermostat display Note: After some seconds of inactivity of the thermostat buttons, the display will shut down. The first key press of any button will activate the display again, and then the buttons work as normal until the next inactivity timeout occurs. Note: Some of the indicators are not yet implemented in the thermostat firmware and therefore not described in the below table. Figure 14 Display indicator Description Temperature The temperature display area shows the actual room temperature or the setpoint temperature as well as the indication of Fahrenheit or C elsius. What to display is configured when setting up the thermostat profile for the concerned thermostat; choose 'Set temperature' or 'Room temperature' under the Misc alternative in the Thermostat profile details dialog of VISIONLINE, see Figure 15. If 'Room temperature' is chosen, the thermostat will still display the set temperature for a few seconds when the guest uses the Increase/Decrease temperature buttons. The thermostat will then revert to show the room temperature again. When the displayed temperature is the guest setting and not the actual room temperature, the SET indicator is also displayed. Heat/C ool The thermostat displays universal icons for heating and cooling. The snow star is the symbol to indicate the unit is in cooling mode and the sun is the symbol to indicate heating mode. Fan Miscellaneous Wrench Battery The Fan indicator shows the fan speed of the unit. As the fan speed increases, additional segments or the indicator are displayed. When in AUTO fan mode, the word AUTO will appear at the Miscellaneous indicator, see below. The Miscellaneous indicator is a multi-purpose indicator; it e.g. displays the word AUTO when the automatic fan mode is enabled. The Wrench indicator is displayed when maintenance is required on any of the Orion EMS devices in the room or on the HVAC unit. This icon is only displayed to hotel staff. To get the details of the maintenance needed, connect the service cable to the thermostat and choose the Status alternative in Orion Service. The Battery indicator is displayed to hotel staff when the batteries are low (on battery powered units) and in need of replacement. Note: This is a low indicator only, not a segmented icon that displays the battery level. As soon as this indicator is displayed, the batteries need to be replaced. Note: If the lock is not used to monitor the door status, the service indicators will only be displayed when the service cable is connected to the thermostat and Orion Service is used. Table 8 Figure 15 27 DRAFT 66 8003 001-8 2.2 Orion Thermostat-Original-LV 2.2.1 Thermostat buttons Figure 16 The hotel guest controls the thermostat using the five buttons shown on the right side of the unit in Figure 16. C/F: Controls the temperature display. Pressing this button will toggle the temperature display between Celsius and Fahrenheit. Up and down arrows: The up and down arrows are used to set the desired temperature. The thermostat will automatically choose between heat and cool so there is no need for the guest to select the function. Note: Some systems are unable to switch between the heating and cooling functions. This does not change the way the guest uses the system, but the thermostat is programmed accordingly and will not call for a function that is not available. Fan control button: The Fan control button allows the user to select from up to three fan speeds or choose 'Automatic' to let the thermostat determine the appropriate fan setting. Note: The ability to control fan speeds depends on the capability of the air handler as some systems do not have three fan speeds. On/Off Button: The On/Off button toggles the thermostat power on or off. Note: Even when the unit is turned off, the energy management logic will take over when the room is unoccupied to manage the temperature accordingly. 28 DRAFT 66 8003 001-8 2.2.2 Thermostat display Figure 17 The thermostat displays settings and operation details to the guest, such as room temperature and heat/cool indications. Display details: Temperature Display: The temperature display area shows the actual room temperature or the set temperature as well as the indication of Fahrenheit or Celsius. When the displayed temperature is the guest setting, not the actual room temperature, the SET indicator is also displayed. Note: Whenever a guest is changing the setting, the SET temperature will display. Heat/Cool Indicator: The thermostat displays universal icons for heating and cooling. The snow star is the symbol to indicate the unit is in cooling mode and the flame is the symbol to indicate heating mode. Fan Display: The fan display shows the fan speed of the unit. As the fan speed increases, additional segments or the indicator are displayed. When in AUTO fan mode, the word AUTO will appear in the middle of the display (at the Miscellaneous Indicator, see below). Miscellaneous Indicator: The indicator in the middle of the display is a multipurpose indicator. It e.g. displays the word AUTO when the automatic fan mode is enabled and OFF when the unit is turned off. 29 DRAFT 66 8003 001-8 Service indicators: - Wrench Icon: The wrench icon is displayed when maintenance is required on any of the EMS devices in the room or the HVAC unit. This icon is only displayed to hotel staff. To get the details of the maintenance needed, connect the service terminal to the thermostat. - Error (E) Indicator: The error indicator is primarily used for the battery operated thermostat and will be displayed when communication between the thermostat and the thermostat controller is lost. When displayed, the thermostat will turn OFF. This indicator is displayed to guests as well as staff, as maintenance is required in order for the system to operate. - Battery Icon: The battery icon is displayed to hotel staff when the batteries are low (on battery powered units) and in need of replacement. Note: This is a low indicator only, not a segmented icon that displays the battery level. As soon as this indicator is displayed, the batteries need to be replaced. 30 DRAFT 66 8003 001-8 3. Energy management summary and alarm list An EMS overview is shown in the dialog Energy management summary. The dialog shows Occupancy Status and HVAC Run Status in circle diagrams, and Runtime %, Maintenance and Current Alarms in xy diagrams. The current alarms are also shown in the Alarms dialog, see section 3.2. Note: It is also possible to get reports for occupancy (see chapter 6 for details) and for energy statistics (see chapter 7 for details). 3.1 Energy management summary 1. Double click on EMS summary in the Lists navigation window. A dialog as in the example below is shown. Figure 18 By clicking the arrow to the left of the heading ’Runtime % - Savings and occupancy’, it is possible to choose that the diagram should instead show ‘Lighting and Room control (kWh)’. Figure 19 31 DRAFT 66 8003 001-8 Note: By clicking on any of the pie charts Occupancy Status or HVAC Run Status, the corresponding Real time room status dialog will be shown. By clicking on any of the bars in the Maintenance or Current Alarms bar chart, more information about the alarms will be shown. The Occupancy Status diagram shows how large share of the total number of guest rooms that are occupied unoccupied unsold See section 1.1 Basic EMS logic for more information about the different states above. The HVAC Run Status diagram shows how large share of the HVAC systems that are cooling heating off The Runtime % diagram shows actual energy consumption in runtime energy consumption if no EMS had been used savings in energy consumption when EMS is used; Actual curve minus no EMS curve occupancy The Maintenance diagram shows the number of preventative maintenance schedules; maintenance intervals 1-3 battery alarms from motion sensor offline rooms (motion sensor/lock offline; thermostat offline) The Current Alarms diagram shows the number of alarms related to security; door left open HVAC - thermostat cooling on highest fan speed – temperature rising - thermostat heating on highest fan speed – temperature dropping - HVAC running longer than maximum runtime (default 120 minutes) without reaching setpoint - too long duration of setback override device; no motion detected for 24 hours in spite of door activity freeze; the temperature in a room goes below 39 ºF = 4 ºC excessive occupancy; if a room has had occupancy without door movement for 48 hours Note: When any of the alarms for maintenance 1-3 has been taken care of, the concerned maintenance counter must be reset from Orion Service; see section about configuring thermostat in Quick reference guide Orion Service. 32 DRAFT 66 8003 001-8 3.2 Alarm list The bar charts Maintenance and Current Alarms which are shown in the Energy management summary dialog are also shown in the Alarms dialog. The dialog contains two modes: ‘Runtime’ with callback data ‘Filtered’ with historical data When an alarm is triggered, it first appears in a popup window down to the right on the screen. See User manual VISIONLINE for details about the different modes, e.g. more about alarm popups for the runtime mode and what filters that can be applied in the ‘Filtered’ mode. To open the Alarms dialog: 1. Double click on Alarms under the Lists tab in the navigation window. By default, the ‘Runtime’ mode of the Alarms dialog will be shown. By clicking on any of the alarm bars ‘Preventative’ etc in the bar chart, all non-completed alarms in the clicked alarm category will be shown in the alarm list. Note: The Alarms dialog will also show alarms that are not related to Orion EMS; except for in the separate Orion EMS client, where only Orion EMS alarms are shown. 33 DRAFT 66 8003 001-8 4. Real time room status The dialog Real time room status shows occupancy status, HVAC status and temperature for Orion EMS rooms in real time. Note: It is also possible to get reports for occupancy (see chapter 6 for details) and for energy statistics (see chapter 7 for details). To open the Real time room status dialog: 1. Double click on Room status in the Lists navigation window (or click on any of the circle diagrams in the EMS summary dialog, which is found by double clicking on EMS summary under the Lists tab). 2. The size of the squares can be changed in the combobox to the right; default is 12 pixels. By hovering with the cursor over a room in any Real time room status graph, the tooltip will show occupancy status; unsold/unoccupied/occupied HVAC status; not running/cooling/heating room temperature triggered Orion EMS alarms, if any Figure 20 If Occupancy status is chosen (default) in the drop-down menu in the upper left corner of the dialog, a screenshot as in the example to the right is shown. Figure 21 If HVAC status is chosen in the drop-down-menu in the upper left corner of the dialog, a screenshot as in the example to the right is shown. 34 Figure 22 If Temperature is chosen in the drop-down menu in the upper left corner of the dialog, a screenshot as in the example to the right is shown. DRAFT 66 8003 001-8 5. Thermostats list All digital thermostats are set up in the Thermostats list. When one or more new thermostat has been added, or if the properties of an existing thermostat has been modified, a * is shown in the Thermostats dialog caption. Note: Some thermostat parameters are considered as basic and some as advanced; see sections 1.7.1 and 1.7.2 for more information about this and about what the different Orion EMS parameters mean. Note: Different operator templates have got different authorities to handle thermostat parameters; see section Operator templates for more information. Note: When an online thermostat is moved from one thermostat profile to another, parameters for the new profile are automatically sent to the thermostat. When one or more parameters of a thermostat profile are updated, these new parameters are automatically sent to all concerned thermostat. Note: If several thermostats should be moved from one thermostat profile to another, mark the concerned thermostats in the Thermostats dialog and click Properties. Choose the applicable thermostat profile and click Update. Note: If the room to which a thermostat belongs is removed from the system, the thermostat is automatically also removed from the system. To add/modify a thermostat: 1. 2. 3. 4. 5. Double click on Thermostats under the Lists tab in the navigation window. Click Add to add a new thermostat, or Properties to modify an existing thermostat. At Door, enter the number of the guest room where the thermostat is located. If the same thermostat properties should be valid for thermostats in several rooms, add all concerned room numbers (e.g. 101103). If the concerned rooms are not in sequence, separate them with commas (e.g. 101-103, 105, 108-109). At Profile, choose the applicable thermostat profile in the combobox. If no applicable profile is available, click the Figure 51 button to create a new one. Click Save and Close, or New if the Door field should be emptied and a new thermostat be added. 35 DRAFT 66 8003 001-8 To check the status of a thermostat: 1. 2. Double click on Thermostats under the Lists tab in the navigation window. Mark the applicable thermostat and click Status. Figure 52 Under the Alarm status tab: 3. Any alarms that have been triggered for the concerned thermostat are marked with yellow. Note: If the thermostat has not answered with its current alarm status, the last known status will be shown instead (if there is one). Figure 53 Under the Maintenance status tab: 4. 5. At Battery status, the battery status of thermostat (if battery operated) and motion sensor is shown. At Maintenance counters, the time left for maintenance counter 1, 2 and 3 respectively are shown. Note: The total numbers of hours before the three different maintenance alarms should be triggered are specified at Tools/Options/ Energy management/Maintenance. Figure 54 Under the Current run status tab: 6. At Room temperature, the current room temperature is shown. 7. At Set temperature, the temperature which the guest has set on the thermostat is shown. 8. At Fan control, it is shown whether the fan control is ‘auto only’ or ‘manual’. 9. At Fan speed, the current fan speed (low, mid, high) is shown. 10. At Occupancy, the occupancy status is shown. 11. At HVAC, it is shown whether the HVAC is ‘not running’, ‘cooling’ or ‘heating’. 12. At Override mode, it is shown whether the thermostat parameters are overridden. 36 Figure 55 DRAFT 66 8003 001-8 To notify users about room status: If the Communication option is used, one or more users can be notified by e-mail and/or SMS when the status of a room switches to occupied, unoccupied or unsold. 1. 2. 3. 4. Double click on Thermostats under the Lists tab in the navigation window. Right click on one or more rooms in the thermostats list and choose the applicable one of notify when room status switches to occupied notify when room status switches to unoccupied notify when room status switches to unsold Figure 56 In the Usersdialog that is shown, mark a user and click Select. Only users which have been set up with e-mail address and/or cell phone number in the User details dialog will be shown in the Users dialog. If the chosen user has been set up with both e-mail address and cell phone number, you will get a question about what media that should be used; e-mail, SMS or both. If more users should be notified about the same room, repeat steps 2-3 for the room. See Installation instruction Communication option for more information about the option. 37 DRAFT 66 8003 001-8 6. Occupancy report The Occupancy report shows the number of rooms that are rented per day; as a number and also as a percentage of the total number of rooms. 1. Double click on Ocupancy under the Reports tab in the navigation window. Figure 57 38 DRAFT 66 8003 001-8 7. Energy statistics report The '# rooms updated' column shows how many rooms that have reported that they run HVAC (i.e. events with runtime are sent from the room). 1. Double click on Energy statistics under the Reports tab in the navigation window. Figure 58 39 DRAFT 66 8003 001-8 8. Tools/Options At Tools/Options, there is a tab for Energy management, in turn containing the tabs General, Maintenance and Housekeeping. 8.1 General At Tools/Options/Energy management/General, the below parameters can be modified; enter the applicable value(s) and click OK: 1. Enable energy management: This checkbox is automatically marked when the Orion EMS option is set in the VISIONLINE software. If the Orion EMS option should temporarily be turned off, unmark 'Enable energy management' and click OK. 2. Staff entry allow room occupancy change: If this checkbox is marked, the room will go to occupied state when motion is triggered if staff is in the room, i.e. when a staff card has opened the room. 3. Max HVAC runtime: An alarm is triggered if a HVAC runs this long without reaching the set temperature, i.e. the temperature which the guest has set on the thermostat. Default is 120 minutes; the valid range is 30-300 minutes. 4. Max setback override: The setback override cannot exceed the number of hours specified here; the valid range for ‘Max setback override’ is 0-99 hours. If the default 0 hours is used, there is no limitation in time for the setback override and it can be set until further notice. 5. Unit: The temperature unit (Fahrenheit/Celsius); Fahrenheit is default. Note: Changes to the temperature unit will be broadcasted to all thermostats. Figure 59 40 DRAFT 66 8003 001-8 8.2 Maintenance At Tools/Options/Energy management/Maintenance, it is possible to specify three different thermostat maintenance intervals in hours; 0-65 535 hours. This is the number of hours of runtime that should pass before an alarm is triggered. It is also possible to rename the three maintenance intervals. Maintenance counter 1 is for fan time/total HVAC time Maintenance counter 2 is for ‘cooling’ Maintenance counter 3 is for ‘cooling or heating’ 1. Enter the applicable maintenance value(s) in hours. 2. If applicable, rename the three maintenance counters to your needs. 3. Click OK. Figure 60 8.3 Housekeeping At Tools/Options/Energy management/Housekeeping, it is possible to change the default values for number of days to keep events in the database (default 7; valid range 1-9999) number of days to keep runtime data in the database (default 365; valid range 1-9999) number of days to keep occupancy data in the database (default 365; valid range 1-9999) Note: Events use a considerable amount of disk space, so the number of days to keep events should be kept low. Note: In the separate Orion EMS client, the housekeeping items are found at Tools/ Options/System/Housekeeping. 1. Enter the applicable values and click OK. Figure 61 41 DRAFT 66 8003 001-8 9. Orion EMS in SysMon The maintenance software SysMon (System Monitor) is found in the VISIONLINE installation folder and also in the installation folder for the separate Orion EMS, if the latter is applicable. It contains several dialogs, of which the ones below are applicable for Orion EMS: thermostats online commands broadcasts room events To open SysMon: 1. Double click on SysMon.exe in the installation folder. Tip: Make a shortcut to SysMon since this will be extensively used. Note: The Broadcasted commands dialog is not automatically updated; press F5 to refresh it manually. 1. Go to View/Broadcasts. 2. To see details for a certain command, mark it in the list and click the Details button. 3. A Broadcast Answers dialog will be shown, with the concerned thermostats or locks (depending on command) and their answer time. Figure 62 Column Description Registration Number Uniquely identifies the broadcasted command. The registration number will be shown in the events the command generates. Command # Answers The number of locks that have answered the command Last Transmission Timestamp when the command was last broadcasted; originally or due to a retry. Succeeded Yes if all locks answered Cancelled Yes if the command was cancelled by another broadcast; e.g. a new Set-Time command cancels any previous Set-Time command. Buffered Yes if the command has timed out. It has then been buffered as a single-cast command for all locks that have not answered. Table 9 42 DRAFT 66 8003 001-8 9.1 Thermostats The Thermostats dialog of SysMon gives a good overview of all thermostats; if there are any alarms, if any thermostats have been overridden etc. To show a thermostat overview: 1. Go to View/ Thermostats. Figure 63 Column Description Room Room number Last contact Time when last telegram was sent from the thermostat Status Online/Offline Temp Room temperature Setpoint The temperature which the guest has set on the thermostat Occupancy Unsold/Unoccupied/Occupied HVAC Off/Cooling/Heating Alarm Yes/No Ovr setback This column shows if the thermostat in the concerned room has been overridden; Yes/No Table 10 43 DRAFT 66 8003 001-8 9.2 Online commands The Online Command Log dialog of SysMon shows commands that have been sent to the thermostats. The online commands are listed in reverse chronological order. 1. Go to View/ Online Commands. Figure 64 9.3 Broadcasts The Broadcasted commands dialog shows all commands that have been broadcasted to the thermostats. The broadcast commands are listed in reverse chronological order. Note: The Broadcasted commands dialog is not automatically updated; press F5 to refresh it manually. 1. Go to View/Broadcasts. 2. To see details for a certain command, mark it in the list and click the Details button. 3. A Broadcast answers dialog will be shown, with the concerned thermostats or locks (depending on command) and their answer time. Figure 65 Column Description Registration Number Uniquely identifies the broadcasted command. The registration number will be shown in the events the command generates. Command # Answers The number of locks that have answered to the command Last Transmission Timestamp when the command was last broadcasted; originally or due to a retry. Succeeded Yes if all locks answered Cancelled Yes if the command was cancelled by another broadcast; e.g. a new Set-Time command cancels any previous Set-Time command. Buffered Yes if the command has timed out. It has then been buffered as a single-cast command for all locks that have not answered. Table 11 44 DRAFT 66 8003 001-8 9.4 Room events The Room Event list dialog shows events related to the lock or to the in-room devices such as thermostat or motion sensor. 1. Go to View/Room events. 2. If large amounts of events are continuously presented, there is a possibility to "freeze" the presentation of events to be able to look closer at a certain event. In this case, click the Hold button. Figure 66 To filter the room events: 1. Click the Filter button in the Room Event List dialog; the dialog to the right will be shown. 2. Enter the applicable filtering information and click OK. The result is presented in a room event list. Figure 67 45 DRAFT 66 8003 001-8 10. Maintenance 10.1 Thermostat (Orion Thermostat-Zen-HV) 10.1.1 To disassemble a thermostat 1. Use a flathead screw driver to loosen the thermostat; bend the locking arms and in the same time pull carefully. 2. Use the flathead screw driver to bend the locking arm at the bottom of the thermostat; at the same time pull carefully. Figure 68 Figure 69 46 DRAFT 66 8003 001-8 10.1.2 To replace a fuse The thermostat has got two fuses which are located as in Figure 15. Note: To replace a fuse, the thermostat must be disconnected from the wall plate. Figure 70 How do I know if the fuse has blown? Upper fuse 5x20mm 2.0AF The thermostat appears to be dead. Lower fuse 5x20mm 6.3AT The fan outputs stop working. What does the fuse protect? Reversing valve output Cool output Heat output Internal power supply of the thermostat The fan outputs Table 12 47 DRAFT 66 8003 001-8 10.2 Thermostat (Orion Thermostat-Original-LV) 10.2.1 To dismount a thermostat Press down on the top of the mounting bracket to release the snaps and pull the top of the thermostat away from the wall; then lift up to completely remove from the bracket. Figure 71 10.2.2 To exchange the batteries To exchange the batteries in the thermostat, remove the thermostat according to here and exchange the batteries (3 AA) in the battery package. 48 DRAFT 66 8003 001-8 Appendix A: Quick reference of technical data Thermostat (common) Note: The technical data in Table A1 are common for Orion Thermostat-Zen-HV and Orion ThermostatOriginal-LV. For Orion Thermostat-Zen-HV specific data, see Table A2 and for Orion ThermostatOriginal-LV specific data, see Table A3. Temperature display C onfigurable: guest setting or room temperature; default is room temperature Temperature display range 2-digit display Setpoint/operating temperature range 18-32 °F / 65-90 °C Recommended operating temperature 50-122 °F / 10-70 °C Temperature sensor Integrated in thermostat Service device Orion Service software and service cable RJ12 to 3.5mm stereo jack Radio (RF) signals ZigBee 2006 Lock to thermostat: Door open - staff card Door open - guest card Door open from inside Door closed Deadbolt thrown/released Thermostat to lock: Room occupied Motion sensor to thermostat: Motion detected Battery status Thermostat to motion sensor: Turn off when the room is occupied and door is closed Turn on when the door is opened again Thermostat deadband C onfigurable 1-3 °F; default is 2 °F Heat/cool switching deadband C onfigurable 2-4 °F; default is 3 °F Heat/cool switching C onfigurable to allow or disallow auto changeover of heat/cool Freeze guard 39 °F / 4 °C Refresh cycle Optional Humidity Optional Intelligent switch C onfigurable: Disabled/use RV output/use G2 output; default is disabled Room not occupied timer C onfigurable 1-30 minutes; default is 8 minutes Room not sold timer C onfigurable 12-24 hours; default is 16 hours C ompressor delay (dwell-off time) 5 minutes. The dwell-off time prevents short-cycling of the compressor; this parameter cannot be changed Table A1 49 DRAFT 66 8003 001-8 Appendix A Orion Thermostat-Zen-HV Dimensions (WxHxD) 112 x 117 x 35 mm (4 13/32" x 4 19/32" x 1 3/8") Input voltage 100-277VAC; 50/60 Hz Switch input Door switch - 1 exterior/1 interior Multifunction input Motion sensor/card switch/pipe temp sensor High voltage outputs Low voltage outputs - Proportional 0-10V; heating - Proportional 0-10V; cooling - Relay output (max 30V AC/DC, max 100mA) Temperature sensor Integrated in thermostat Material ABS Required VISIONLINE version 1.14.0 or higher Required Orion Service version 1.2.5 or higher W/W2 (heating; max 0.5A Y/W2 (cooling/compressor; max 0.5A) RV (reversing valve; max 0.5A G1 (Fan 1; max 3A) G2 (Fan 2; max 3A) G3 (Fan 3; max 3A) Table A2 50 DRAFT 66 8003 001-8 Appendix A Orion Thermostat-Original-LV Dimensions (WxHxD) 87.5 x 132 x 36.3 mm (3 7/16 x 5 3/16'' x 1 7/16'') Input voltage 12-24 V AC 15-24 V DC V+ Output logic Follows the input voltage (AC rectified) VDC relative to GND Input voltage level Outputs W/W2 – Heating Y/W2 – Cooling / compressor G1 – Fan 1 G2 – Fan 2 G3 – Fan 3 RV – Reversing valve Inputs Door switch – 1 exterior / 1 interior Motion sensor/card switch I/O Service connector (programming) Temperature sensor (stored in the thermostat even the thermostat controller is used) Integrated in thermostat ifOption: remote temperature sensor that connects directly to the thermostat controller integrated in thermostat Refresh cycle Optional Humidity Optional Intelligent switch Configurable: Disabled/use RV output/use G2 output; default is disabled Recommended storage conditionsT emperature range: 59-80 ºF / 15-27 ºC Humidity range: 30-60% relative humidity (RH) Table A3 51 DRAFT 66 8003 001-8 Appendix A Motion sensor Dimensions Ø: 120mm (4 23/32'') H: 44.2 mm (1 3/4'') Input power 3 AA batteries (4.5 VDC) Mounting Range Messages transmitted Diagnostics Ceiling or wall surface mounting Keyhole type for easy installation and battery replacement access 360 degrees / 8 meters horizontal / 3 meters vertical Motion detected Battery status Integrated LED only enabled for diagnostics Table A4 52 DRAFT 66 8003 001-8 Appendix B: Troubleshooting FCU = fan coil unit PTAC = Package Terminal Air Conditioner A/C Unit not blowing hot/cold air A/C unit not blowing hot/cold air 1. Confirm at the thermostat that the heat or cool symbol is displayed. a. If the symbol is on, the call has been sent from the thermostat to the FCU/PTAC. b. If the symbol is not on, change the set temperature to be more than 2 degrees different from the actual temperature to engage the heat/cool call. Note: For cool, there is a 5 minute compressor delay after the unit is turned on, to prevent short-cycling. 2. Confirm that voltage is applied at the HVAC unit heat/cool inputs. a. If accurate voltage is applied to the correct inputs and outputs, additional troubleshooting must be done at the FCU/PTAC. b. If no voltage is applied to the correct inputs, a voltage drop has occurred between the thermostat and the FCU/PTAC. Check the wiring. Note: See Installation Manual Orion EMS for information about the heat/cool relays used. Fan speed not working 1. Confirm the configuration of the thermostat profile with fan speeds. Make sure that the wiring is in accordance with these settings. Change from Auto and test the individual fan speeds. a. If one of the fan speeds is not working, confirm that voltage is applied at the FCU/PTAC for that fan speed. If voltage is applied to the correct fan speed, additional troubleshooting must be done at the FCU/PTAC. 53 DRAFT 66 8003 001-8 Thermostat has no power 1. Confirm that the thermostat has power applied to the correct wires, 24V DC or AC. If the correct power is applied, make sure that the thermostat is connected to the wire harness correctly and that no pins are visible. If the thermostat is plugged in incorrectly, it can be damaged and needs replacement. Room is not going into Occupied state 1. Was a staff card used to open the door (for systems with locks monitoring the door)? If so, the room will not enter occupied state on motion. Press a key on the thermostat and check the occupied status again. 2. Check the online status of the lock and the motion sensor. a. If the door lock or the motion sensor is offline, use an Orphan Join card for the lock and recycle the power for the motion sensor. b. If the door is still offline, follow the necessary steps to discover the lock back to the thermostat. c. If the motion sensor is still offline, replace the batteries. d. If the motion sensor is still offline after this, follow the necessary steps to discover the motion sensor back to the thermostat. 3. If the RF door switch is applicable, confirm that door open and door closed events are logged at the thermostat. Also use the Diagnostics feature in Orion Service to confirm that the door position is shown correctly; Open and Closed. 4. Make sure that the configuration settings at the thermostat are accurate, including correct relay configuration for internal door switch and external door switch. If neither is used, make sure that Normally Closed is selected. 54 DRAFT 66 8003 001-8 A/C unit cooling when calling for heat (and vice versa) 1. If the unit is a heat pump, make sure that the thermostat is properly configured to control the heat pump. See Daily Use Manual Orion EMS for proper configuration of a heat pump. 2. If the unit is not a heat pump, or if the thermostat is correctly configured, check the outputs of the thermostat to ensure that it is calling for heat or cool properly. a. First check the outputs at the thermostat. i. If OK, check the outputs of the thermostat at the connection to the HVAC unit. It is possible that the wiring is crossed or somehow incorrect. ii. If all is OK, the property needs to have their HVAC technician check the unit. b. If the thermostat outputs are incorrect: i. First check the configuration of the thermostat by using Orion Service to read out the parameters of the thermostat; do not just rely on looking at the parameters in the VISIONLINE or Orion EMS software. If the parameters are incorrect, make the necessary changes. ii. Connect a new thermostat to see if the problem disappears. If it does, replace the thermostat. If the problem stays, there is a problem with the wiring or parameters that must be fixed. Fan continues to run even when the thermostat is turned off 1. First, wait a couple of minutes to see if the fan does eventually turn off. Some air handlers have a built-in function that keeps the fan running for a time after the heating or cooling function is turned off. 2. Secondly, use Orion Service to check the parameters of the thermostat – ensure that the ‘Fan on when satisfied’ function is set to ‘no’. 3. Finally, test the outputs of the thermostat to see which ones that are on. If a fan output is active and the thermostat is not calling for fan (use the Diagnostics feature of Orion Service to confirm that the thermostat is not calling for fan), change the thermostat as it has a stuck relay. If no fan output is active, check all other outputs to find out if any are active. It is possibly a crossed or shorted wire. 55 DRAFT 66 8003 001-8 Appendix C: Read more Document name: Installation instruction Communication option Installation manual Orion EMS Quick setup guide Orion EMS in VISIONLINE Quick setup guide Orion EMS software Upgrading an RFID lock for an Orion EMS offline scenario 56 Document number: 66 5013 026 66 8003 002 66 8003 004 66 8003 003 66 8003 009 DRAFT 66 8003 001-8 Revision history Date Change By August 19, 2010 Initial version KG November 15, 2010 ‘Initialize module’ and ‘Configure device’ in Orion Service modified KG July 5, 2011 October 6, 2011 Information about thermostat controller added KG Information about alarm list modified; now two modes, ‘Runtime’ and ‘Filtered’ Information about ‘Configure device – Coordinator’ added Logotypes changed KG February 16, 2012 Added reference to Upgrading an RFID lock for an Orion KG EMS offline scenario for information about what firmware to use in different configurations Added reference to Installation manual Orion EMS regarding upgrade of locks for offline scenarios Added appendix with troubleshooting information June 5, 2012 Updated to match Orion Service 1.2.0 KG July 5, 2012 Info added to chapter 1 General about the number of Orion EMS devices that each room number can have Alarm status tab of the Thermostat status dialog updated Information about the reports Occupancy and Energy statistics added KG March 22, 2013 Updated to match VISIONLINE 1.13.0 and Orion Service KG 1.2.1 June 27, 2014 Added information about Orion Thermostat-Zen-HV 57 KG DRAFT 66 8003 001-8 Asia / Pacific: E-mail: apac@vingcardelsafe.com Phone: +65 6305 7670 Europe / Middle East / Africa: E-mail: emea@vingcardelsafe.com Phone: +47 69 24 50 00 Latin America: E-mail: lam@vingcardelsafe.com Phone: +52 55 36 40 12 00 North America: E-mail: northamerica@vingcardelsafe.com Phone: +1 972 907 2273 ASSA ABLOY Hospitality – P.O. Box 340 – 1402 Ski – Norway – Phone: +47 69 24 50 00 info@vingcardelsafe.com | www.vingcardelsafe.com Provider of: VingCard Locks & Systems | Elsafe Safes | Orion EMS | PolarBar Minibars Specifications may change without notice 58
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