ASUSTeK Computer 777 PDA Phone with Bluetooth User Manual Otto UG

ASUSTeK Computer Inc PDA Phone with Bluetooth Otto UG

Contents

Manual 1

User Guide
Your Palm® Treo™ 500v Smartphone
Intellectual property notices
© 2007 Palm Inc. All rights reserved. Trademark, copyright, patent,
and other intellectual property notices are set forth on page ii within
Introducing Your Palm® Treo™ 500v Smartphone, which can be found
in your smartphone package.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Recycling
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted municipal
waste. Palm products should be sent to a facility that
properly recycles electrical and electronic equipment.
For information on environmental programs visit:
palm.com/environment
Palm Take Back and Recycling Program
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, Treo
smartphones, and mobile companions out of landfills by evaluating
them for possible reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle for additional details and information
about how you can help reduce electronic waste.
PN: XXX-XXXXX-XX
v 0.0
CONTENTS iii
Contents
Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Palm Treo 500v smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3: Moving around on your
Palm® Treo™ 500v smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using your Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Turning your Palm® Treo™ 500v smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making calls from the Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
CONTENTS
iv
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Customising phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the SIM toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 5: Synchronising information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Synchronisation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How do I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What can I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting up wireless synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting up your computer for synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Synchronising using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Other ways to synchronise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting synchronisation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 6: Your email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 113
Using a Palm® Foleo™ mobile companion with your smartphone . . . . . . . . . . . . . . . 113
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Customising your message settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Using Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 133
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting to devices with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . 140
CONTENTS v
Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Synchronising your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Mobile TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Chapter 10: Your personal information organiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Voice Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . 187
Synchronising your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 207
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
CONTENTS
vi
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Home screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
CHAPTER
1
Welcome
Congratulations on the purchase of your Palm® Tr e o™ 500v
smartphone!
Benefits
•Make and receive phone calls
•Manage you contacts, calendar,
and task list
•Receive and send corporate and
personal email messages
•Browse the web
•Use a Bluetooth® headset for
hands-free operation
In this chapter
Your new smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
WELCOME
YOUR NEW SMARTPHONE 3
1
CHAPTER
Your new
smartphone
In one compact and indispensable
device—your new Palm® Tre o ™ 500v
smartphone—you now have all of the
following:
•An advanced wireless smartphone
•A Windows Mobile® organiser with
portable expansion capability (microSD)
•High-speed data with GPRS and UMTS
(3G) support
•A 2-megapixel digital camera
•Support for numerous mobile email
solutions
•Text and multimedia messaging
•Windows Media® Player Mobile
•Microsoft® Office Viewer applications
This guide will help you set up your
smartphone and quickly learn to use it.
NOTE If you want to use your phone and
send and receive text messages, you need
a service contract with your network
operator. If you also want to browse the
web and send and receive email, you need
not only a service contract but also a data
service plan from your network operator.
You may also need a specific data service
plan to send and receive multimedia
messages. Data speeds vary based on
network availability and capacity.
What’s in the box?
All of the following items should be in the
smartphone box:
Hardware
•Treo 500v smartphone
•Rechargeable battery (1200 mAh)
•AC charger with international adapters
•USB sync cable
•Stereo headset
Documentation and software
•Quick Start Guide
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
WELCOME
WHAT DO I NEED TO GET STARTED?
4
1
CHAPTER
•Introducing Your Treo 500v Smartphone
•Windows Mobile Getting Started CD,
which includes the following:
•Desktop synchronisation software
(ActiveSync® desktop software for
Windows XP, Windows Mobile
Device Center for Windows Vista)
•Link to Microsoft Office Outlook®
software download
•Link to User Guide (this guide)
•Palm warranty
•End User Licence Agreement
What do I need to
get started?
As you work through the instructions in
this guide, you need all the items that
came in the smartphone box (see What’s
in the box?), as well as the following:
•You must have an activated wireless
account (using a SIM card from your
network operator) with data services.
•If you plan to synchronise personal
information between your smartphone
and a computer, you need access to
that computer during setup.
•You must also have your smartphone
within range of your network operator’s
cellular coverage.
Where to learn more
Websites
Support from Palm and online forums:
go.palm.com/treo500v.
Registration
To obtain discounts on software and
accessories, faster technical support,
updates, and special promotions:
palm.com/register. Registration is free.
Customer service from your network
operator
For questions about your mobile account or
features.
CHAPTER
2
Setting up
Congratulations on the purchase of your new Palm® Tre o ™ 500v
smartphone. You’re about to discover the many things about
your smartphone that will help you better manage your life and
have fun, too.
As you become more familiar with your smartphone, you’ll
want to personalise the settings and add applications to make
it uniquely yours. But first, follow these few easy steps to set
up your smartphone and get it running.
Benefits
•Know where your smartphone
controls are located
•Start using your smartphone right
away
Benefits
•Know where your smartphone
controls are located
•Start using your smartphone right
away
In this chapter
Palm Treo 500v smartphone overview. . . . . . . . . . . . . . . . . . . . . . . 7
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SETTING UP
PALM TREO 500V SMARTPHONE OVERVIEW 7
2
CHAPTER
Palm Treo 500v smartphone overview
Front view
Indicator light (visible
when smartphone is
charging)
Earpiece
Microphone
5-way navigator
with Centre button
End
Sync and charge
connector
Headset jack
Home
Phone/Send
Side button
Back
Volume
Left
softkey
Right softkey
Lanyard
connector
SETTING UP
PALM TREO 500V SMARTPHONE OVERVIEW
8
2
CHAPTER
Back view
TIP
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it.
DID
YOU
KNOW
?
Pressing and holding the Side
button opens Internet Explorer Mobile (see
Browsing the web).
TIP
To connect a lanyard (sold separately),
remove the battery door, connect the lanyard,
and then replace the battery door.
Battery door
Camera lens SpeakerExpansion card
tray (located
inside battery
compartment,
beneath battery)
SIM card slot
(located inside
battery
compartment,
beneath battery)
Battery
compartment
contacts (located
on side of battery
compartment)
Battery
Battery contacts
SETTING UP
INSERTING THE SIM CARD AND BATTERY 9
2
CHAPTER
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetised.
Top view
Inserting the SIM
card and battery
Your SIM card contains account
information such as your phone number
and voicemail access number. To use your
smartphone’s phone, email, or web
features, you need to insert a SIM card. If a
SIM card is not included in your
smartphone box, your network operator
will provide you with one.
To take advantage of the high-speed data
connection available on your smartphone,
you need to have a 3G SIM card. A 3G SIM
card has “3G” on it.
1Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
Power
TIP
If you don’t have a SIM card, contact your
network operator.
SETTING UP
INSERTING THE SIM CARD AND BATTERY
10
2
CHAPTER
2If the battery is installed, remove it.
Slide your finger under the left side of
the battery and lift up to remove it.
3With the metal contacts facing the
battery compartment, slide the SIM
card into the cutout in the lower-left
corner of the compartment until you
feel the card click into place. Align the
notches to make sure you have the card
oriented correctly.
4Align the metal contacts on the battery
with the contacts inside the battery
compartment, insert the battery into the
compartment at a 45-degree angle, and
then press it into place.
5Slide the battery door back into place.
6Press and hold Power until the
Palm® logo appears.
7Follow the onscreen instructions to
finish the installation.
8If your SIM card is not already activated,
follow the activation steps provided by
your network operator, or contact your
network operator directly for
assistance. If you plan to use email and
web browsing, you need a data service
Notch
TIP
If your smartphone does not turn on after
you insert the battery, you need to connect it
to the AC charger to charge it (see Charging
the battery). If it still doesn’t start, perform a
soft reset (see Performing a soft reset).
Battery
contacts
Smartphone
contacts
SETTING UP
CHARGING THE BATTERY 11
2
CHAPTER
plan from your network operator in
addition to your service contract. You
may also need a data service plan to
send and receive multimedia
messages.
Charging the battery
Although the battery may come with a
sufficient charge to complete the setup
process, we recommend that after setup
you charge your smartphone for three
hours (or until the indicator light is solid
green) to give it a full charge. See
Maximising battery life for tips on making
your battery’s power last longer.
BEFORE YOU BEGIN Make sure the
battery is inserted in your smartphone
before you charge. If you connect your
smartphone to a power source without the
battery inserted, nothing happens.
1Prepare the AC charger by inserting the
adapter that fits the wall outlet you’re
going to use.
2Plug the AC charger into a wall outlet.
3Connect the charger cable to the
bottom of your smartphone.
4Check the indicator light to confirm that
your smartphone is charging.
•Solid red indicates that your
smartphone is charging.
•Solid green indicates that your
smartphone is fully charged.
TIP
You can buy an extra battery as a spare for
long airplane trips or periods of heavy data
use. To ensure proper functioning and avoid
nullifying the warranty, be sure to use
batteries from Palm only. Visit palm.com.
Indicator light
SETTING UP
CHARGING THE BATTERY
12
2
CHAPTER
When your smartphone is on (see Turning
your Palm® Tr e o ™ 500v smartphone on/off),
the onscreen battery icon displays the
charging status:
Maximising battery life
Battery life depends on how you use your
smartphone. You can maximise the life of
your battery by following a few easy
guidelines:
•Charge your smartphone whenever
you’re at your desk, or charge
it overnight each day. The battery in
your smartphone has a much longer
useful life if you charge it frequently
instead of waiting until it’s fully drained.
•If you spend a lot of time using the
camera, games, media players
(including listening to music with
wireless headphones using the built-in
Bluetooth® wireless technology), or
other applications, keep an eye on the
battery icon and charge when
necessary.
DID
YOU
KNOW
?
If the battery is low, the
indicator light flashes red.
This icon indicates that the battery
is being charged.
This icon indicates that the battery
is fully charged.
This icon indicates that the battery
needs to be charged immediately.
DID
YOU
KNOW
?
If your battery ever becomes
fully drained, your info remains safely stored
on your smartphone. Recharge the battery to
access your info.
TIP
You can also charge your smartphone
from your computer by connecting them with
the sync cable.
SETTING UP
MAKING YOUR FIRST CALL 13
2
CHAPTER
•The wireless features (phone, email,
messaging, and web) on your
smartphone generally consume more
power than the organiser features.
If you don’t plan to use the wireless
features on your smartphone for a
while, turn off your wireless services
(see Turning wireless services on/off).
You can forward calls to a different
number or let all calls be picked up by
voicemail (see Forwarding calls). To see
if your wireless services are on, press
Power and select Wireless
Manager.
•If you are synchronising email and other
information directly with your corporate
Exchange server using Microsoft
Exchange ActiveSync®, set the
synchronisation interval to a maximum
of every 15 minutes during peak times
and every hour (or turned off
completely) during non-peak times (see
Setting the synchronisation schedule).
•Turn off the Bluetooth feature when you
do not need to make a Bluetooth
connection (see Entering basic
Bluetooth settings).
•As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone searches for a signal,
which consumes power. If you cannot
move to an area of better coverage,
temporarily turn off your phone (see
Turning your phone off (flight mode)).
•Turn down the screen brightness (see
Adjusting the brightness).
•Set your screen to turn off automatically
after a shorter period of inactivity (see
Optimizing power settings).
•Turn off the option to receive beamed
information using Bluetooth technology
(see Beaming an entry or file).
Making your first call
1Press Home to display your
Home screen.
SETTING UP
MAKING YOUR FIRST CALL
14
2
CHAPTER
2Using the numbered keys and the * and
# keys on the keyboard, enter a phone
number.
3Press Phone/Send to dial.
4When your call is complete, press
End to end the call.
Adjusting call volume
While a call is in progress, press the
Vol um e button on the side of your
smartphone to adjust the call volume.
What’s my number?
BEFORE YOU BEGIN Make sure your
phone is on (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Call
Options.
TIP
You can also press End to display your
Home screen, unless you are on a call. If
you’re on a call, pressing End hangs up the
call.
Volume
SETTING UP
SETTING UP SYNCHRONISATION 15
2
CHAPTER
4Press Done (left softkey.
Setting up
synchronisation
After you’ve finished setting up your
smartphone, we recommend that you set
up a synchronisation method to get the
most out of your smartphone.
Synchronising means that information that
has been entered or updated in one
place—your smartphone, your computer,
or your corporate server—is automatically
updated in the other (see Synchronising
information).
TIP
If your phone number doesn’t appear on
the Call Options screen, your network has not
yet sent the number to the SIM card (this
does not affect SIM card functionality). Turn
your phone off, wait a few hours, and then
turn on your phone and repeat these steps. If
your phone number still does not appear,
please contact your network operator for
assistance.
Look here
for your
phone
number
SETTING UP
SETTING UP SYNCHRONISATION
16
2
CHAPTER
CHAPTER
3
Moving around on your
Palm® Treo™ 500v smartphone
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your
Palm® Tr e o™ 500v smartphone is similar. Most applications that
work on your smartphone use the same set of controls. So
once you learn how to use these controls, you’ll be driving all
over town and you won’t even need a map.
Benefits
•Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
•Access extra features with menus
•Find and open applications quickly
In this chapter
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using your Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
NAVIGATING AROUND THE SCREEN 19
3
CHAPTER
Navigating around
the screen
To navigate around the smartphone
screen, you use the 5-way navigator. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.
Using the 5-way, press Right , Left ,
Up , or Down to move around the
screen. Press Centre to highlight and
select items.
TIP
The arrow icons that indicate directions on
the 5-way are different from the onscreen
arrows that indicate that a list is available (see
Selecting options in a list).
Up
Down
Left Right
Centre
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
NAVIGATING AROUND THE SCREEN
20
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CHAPTER
Scrolling through screens
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
•Press the 5-way on the front of your
smartphone. Press Right , Left , Up
, or Down to move to the next
field, button, or action in that direction.
•When inside a text field, press Right
or Left to move to the next character,
and press Up or Down to move
between lines.
•When inside a list, press and hold
Up or Down to rapidly scroll
through the list.
Closing screens
•To accept the information you entered
on a screen and to return to the
previous screen—or to return to the
previous screen without making any
changes—press Back
Highlighting and selecting items
On most screens, one item—an icon, a list
entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
TIP
If a scroll bar appears on the right side of a
screen, this indicates that more options are
available than what is shown on the screen.
Press Up or Down on the 5-way to display
additional options.
Scroll bar
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the border
around the screen. The behavior of the 5-way
varies slightly in each application.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
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CHAPTER
The highlight can take one of two forms,
depending on what is highlighted:
•Border: This rectangular border
highlights items such as a text-entry
field, a check box, an option, or a web
link.
•Light text on a dark background: This
highlights items such as a phone
number, an email address, or an item in
a menu or a list.
After highlighting an item with the 5-way,
select or activate it by pressing
Centre .
Highlighting text
In editable text-entry fields (see Using the
keyboard), you can highlight text.
1Use the 5-way to position the cursor at
the beginning or end of the text you
want to highlight.
2While pressing and holding Shift ,
press Right or Left to highlight the
text you want.
Using the softkeys
The left and right softkeys give you quick
access to tasks that you can do on the
current screen, so the softkey items vary
from application to application and from
screen to screen. Look on the screen
directly above the softkey to see the action
that it takes in the current context. In some
contexts, these keys may do nothing at all.
In most cases the right softkey
opens the menu, and the left softkey
activates a specific command, such as
New or Done. Remember that softkey
functions vary from screen to screen, so
be sure to check the onscreen label before
pressing the softkeys.
TIP
When text is highlighted, you can press
Backspace to delete the highlighted text.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
NAVIGATING AROUND THE SCREEN
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CHAPTER
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right
softkey). To get the most out of your
smartphone, it’s a good idea to familiarize
yourself with the additional features
available through the menu in various
applications.
1Press Menu (right softkey) to
display an application’s menu.
2Press Up or Down to highlight a
menu item.
3If an arrow appears at the top or bottom
of the displayed menu items, press
Up or Down to view additional
items.
Left softkey Right softkey
Left softkey
activates this
command
Right softkey
activates this
command
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
NAVIGATING AROUND THE SCREEN 23
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CHAPTER
4If an arrow appears next to a menu
item, press Centre or Right to
display additional options for that item,
and then press Up or Down to
highlight a menu item. To return to the
main menu without making a selection,
press Left .
5Press Centre to select the menu
item, or press Left or Menu
(right softkey) to close the menu and
cancel your selection.
Selecting options in a list
If a rectangle appears around a field and
the field contains both a right- and a
left-pointing arrow, a list is available. On
most screens, the rectangle does not
appear until you navigate to the field with
the 5-way.
NOTE A list is available for the Subject
field in Calendar and Tasks, even though
this field does not display arrows.
DID
YOU
KNOW
?
You can select most menu
items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right softkey) followed by the underlined
letter in the menu item’s name.
TIP
Fields that display a right arrow only do not
contain list items. These are either text-entry
fields (see Using text-entry fields), or selection
fields (for example, the Attendees field in
Calendar or the Categories field in Contacts or
Tasks). In a selection field, press Center or
Right to view additional options.
Arrows
indicate
list
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
NAVIGATING AROUND THE SCREEN
24
3
CHAPTER
Lists are different from the menus
described earlier in this section.
To select from a list, do any of the
following:
•Use the 5-way to highlight the field, and
then press Centre to display the
items in the list. Press Up or
Down to highlight the item you want,
and then press Centre to make
your selection.
•With the field highlighted, press
Right or Left to scroll through the
list options until the one you want
appears.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING THE KEYBOARD 25
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CHAPTER
Using the keyboard
Use the keyboard to enter text and other
symbols in many applications on your
smartphone, as well as to dial phone
numbers (see Making calls).
Understanding the keyboard backlight
Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight activates automatically
when the screen turns on. The backlight
turns off automatically when the screen
turns off or when you are on a call or
playing music in the background for longer
than the time specified in Backlight
Settings. You can set different time
intervals depending on whether the
smartphone is operating on battery power
or is connected to an external power
source. The backlight also turns off when
an application’s power-saving features turn
it off.
Left
softkey
Right
softkey
Phone/Send
Home
End
Back
Backspace
Option
Shift
Space
Return
Alt
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING THE KEYBOARD
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Using text-entry fields
In applications such as Contacts, Calendar,
and Tasks, text-entry fields are designated
by a rectangle around the field. On most
screens, the rectangle does not appear
until you navigate to the field with the
5-way. To enter text in a field, highlight the
field and begin use the keyboard to enter
text.
Some text-entry fields—for example, the
Street field in Contacts or the Notes field in
Contacts, Calendar, or Tasks—display a
right-pointing arrow. In these fields, press
Centre or Right to open a text-entry
screen that allows you to enter more than
one line of text.
Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalised and the remaining text
you enter is lowercase. The initial capital
letter appears after you finish typing the
first word and press Space .
To enter other uppercase letters, do one
of the following:
•Press Shift and enter a letter. You
don’t need to press and hold Shift while
entering a letter.
•Press Shift twice to turn on Caps
Lock, and then enter a series of letters.
When Caps Lock is on, this symbol
appears at the bottom of the screen:
. To turn off Caps Lock, press Shift
again.
TIP
You can change the backlight shut-off
interval. Press Home, press Start (left
softkey), navigate to the My Settings content
list, and then press All Settings (right
softkey). Select More, and then select Power
Management. Use the two Backlight time
out on... lists to specify how long the
backlight stays on.
TIP
Some fields that display a right arrow—for
example, the Attendees field in Calendar or
the Categories field in Contacts or Tasks—are
selection fields, not text-entry fields. In a
selection field, press Center or Right to view
additional options.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING THE KEYBOARD 27
3
CHAPTER
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
•Press Option , and then press the
key of the desired character. You don’t
need to hold Option while pressing the
key.
•Press Option twice to turn on
Option Lock, and then press the desired
keys to enter a series of characters.
When Option Lock is on, this symbol
appears at the bottom of the screen:
. To turn off Option Lock, press
Option again.
Entering other symbols and accented
characters
You can enter symbols and accented
characters that don't appear on the keys by
using the alternate characters list.
1Press Alt to display the alternate
character list.
2Press Prev (left softkey) or
Next (right softkey) to scroll
through the alternate character screens.
3When the character you want appears
on the screen, press Up or Down
to highlight the character.
4Press Centre to insert the
character.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
OPENING AND CLOSING APPLICATIONS
28
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CHAPTER
Opening and closing
applications
You can open applications in one of four
ways:
Recent Programs content list: Contains
the ten programs you used most recently.
Other content lists: Contain groups of
related applications to give you fast access
to frequently used applications.
Keyboard shortcuts: Open applications
with just two key presses.
Main Menu: Gives you full access to all
applications and files on your smartphone.
Your smartphone can run multiple apps at
the same time, so when you have finished
using one, just open the next one you want
to use.
Using the Recent Programs content list
1Press Home , and then press
Start (left softkey). The Recent
Programs content list is displayed.
2Press Up or Down to highlight the
desired application.
3Press Centre to open the app.
Using other content lists
Other content lists contain a mix of
applications, files, and features. If you
select a file or feature from a content list, it
opens in the related application on your
smartphone. For example, selecting a
picture opens the Pictures & Videos app,
while selecting the “Enter a URL” feature
opens the web browser.
NOTE The content list icons and entries
may vary according to your network
operator.
1Press Home , and then press
Start (left softkey).
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
OPENING AND CLOSING APPLICATIONS 29
3
CHAPTER
2Press Right or Left to navigate to
the content list containing the
application, file, or feature you want.
3Press Up or Down to highlight the
desired item.
4Press Centre to open the item in
the appropriate application.
Using keyboard shortcuts
Home + Right : Opens the
Favourite Contacts content list.
Home + Left : Opens the
Message Centre content list.
Using the Main Menu
1Press Home , and then press
Centre .
2Navigate to the category or item you
want and press Centre . You may
need to navigate through one or more
levels of folders to get to the item you
want.
TIP
You can create additional keyboard
shortcuts to quickly open apps (see Creating
keyboard shortcuts).
DID
YOU
KNOW
?
If you have a new email, text,
or multimedia message alert, pressing Home
+ Centre opens the message. If you have a
new voicemail message alert, pressing Home
+ Centre dials your voicemail number.
TIP
To view all available applications, select
Applications.
TIP
When you open a category from the Main
Menu, items appear in a list with a letter to
the left of each item. To open an item, either
select it with the 5-way or press the letter on
the keyboard.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING YOUR HOME SCREEN
30
3
CHAPTER
Closing applications
You can have several applications open at
once, so you don’t need to exit an
application to open another one. In most
cases, applications close automatically
when available memory is low, but you can
also close applications manually.
NOTE If you press Back to leave an
application, the current application
continues to run in the background.
Manually closing applications helps
conserve battery power and frees up
memory.
1Press Home , and then press
Centre .
2Select Applications , and then
select Organiser & Tools .
3Select Ta s k M a n a g e r .
4Do one of the following:
Close a single application: Highlight
the application you want and press
Close (left softkey).
Close all open applications: Press
Menu (right softkey) and select
Close All.
Using your Home
screen
From your Home screen you can quickly
see your call and connection status and
access all of your applications.
To access your Home screen, press
Home .
TIP
You can also open the Home screen by
pressing End, unless you are on a call. If
you’re on a call, pressing End hangs up the
call.
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING YOUR HOME SCREEN 31
3
CHAPTER
•Title bar and status icons: See What
are all those icons? to learn about the
icons that appear in this area.
•Start (left soft key): Press this
key to open the content lists (see Using
the Recent Programs content list and
Using other content lists).
•live! (right soft key): Press this
key to open your smartphone’s web
browser to the Vodafone live! website.
TIP
You can select a picture for your Home
screen background and select which items
appear in the Home screen. See Home screen
settings for details.
Title bar and status icons
MOVING AROUND ON YOUR PALM® TREO™ 500V SMARTPHONE
USING YOUR HOME SCREEN
32
3
CHAPTER
CHAPTER
4
Your phone
The phone is your home base for making and receiving calls.
You can creatively manage multiple calls, such as swapping between
calls and creating conference calls. You can also access voicemail or
talk using a wired or wireless headset. Your Palm
®
Tre o ™ 500v
smartphone helps you perform all these tasks with ease.
Benefits
•Stay in touch—you choose how
•Work in other applications when
on an active call.
•Add contact numbers to your
Favourite Contacts content list for
quick access
In this chapter
Turning your Palm® Tr eo ™ 500v smartphone on/off . . . . . . . . . . . . . 35
Making calls from the Home screen . . . . . . . . . . . . . . . . . . . . . . . . 37
Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Customising phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
YOUR PHONE
TURNING YOUR PALM® TREO™ 500V SMARTPHONE ON/OFF 35
4
CHAPTER
Turning your Palm®
Tr e o ™ 500v
smartphone on/off
The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your Palm®
Treo ™ 500v smartphone that enables you
to connect to your network operator’s
network so that you can make and receive
calls and send and receive data.
The phone and your smartphone can be
turned off and on separately. This means
you can turn on your smartphone to use
just the organiser features without turning
on the phone.
Turning your phone off (flight mode)
When you turn the phone off, you can still
use the organiser features of your
smartphone. This is sometimes referred to
as flight mode.
1Press Power and select Wireless
Manager.
2Select Phone.
3Press Done (left softkey).
4Press Tu rn O n (left softkey)
When your phone is off, the phone-off
icon appears at the top of the screen and
Phone Off appears in the upper-left of the
screen. Your phone is not connected to
any mobile network. Although you can no
longer use the phone, you can still use
Microsoft Office apps and all the organiser
features of your smartphone.
YOUR PHONE
TURNING YOUR PALM® TREO™ 500V SMARTPHONE ON/OFF
36
4
CHAPTER
Turning your phone on
1Press Power and select Wireless
Manager.
2Select Phone.
3Press Done (left softkey).
When your smartphone locates a signal,
your network operator’s name appears in
the upper-left of the screen and the
signal-strength icon appears at the top
of the screen.
When you turn on your phone, it connects
to a mobile network so that you can make
and receive phone calls and use other
wireless services (if supported by the local
network). When you are inside a coverage
area, the signal-strength icon has bars
in it. If you’re outside a coverage area, the
indicator light flashes red and no bars
appear in the signal-strength icon.
Turning your smartphone on
When you turn on your smartphone, the
phone automatically turns on.
•Press and hold Power until the
Palm logo appears.
Turning your smartphone off
•Press and hold Power . When your
phone is off, the screen turns off. You
cannot make phone calls or use any of
the organiser features on your
smartphone.
Waking up the screen
After a designated period of inactivity, your
smartphone screen turns off, even though
your smartphone is still powered on. If the
screen turns off, wake up the screen by
pressing any key. If you press End , you
automatically go to the Home screen after
you wake up the screen. If you press any
other key, the last screen you were using
is displayed.
TIP
If battery power is extremely low, the
screen does not turn on when you press and
hold Power. If this happens, you need to
charge the battery.
TIP
You can also turn your smartphone off by
pressing Power and selecting Power off.
YOUR PHONE
MAKING CALLS FROM THE HOME SCREEN 37
4
CHAPTER
Making calls from the
Home screen
Your smartphone offers several ways to
make phone calls from the Home screen.
Dialling from the Home screen
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home .
2Using the numbered keys and the +,*,
and # keys on the keyboard, enter a
phone number.
3Press Phone/Send to dial.
NOTE You do not need to press Option to
access the numbers on the keyboard.
However, when dialling short numbers, the
number may conflict with a contact name.
If this occurs, press Option to avoid
starting a contact lookup. For emergencies,
you can dial your national emergency
number (such as 911 or 112) without
pressing Option first.
TIP
You can change the time interval for the
period of inactivity that takes place before the
screen turns off. Press Home, press Start
(left softkey), navigate to the My Settings
content list, and then press All Settings (right
softkey). Select More, and then select Power
Management. Select the Display time out
list and specify how many minutes the screen
stays on during a period of inactivity.
DID
YOU
KNOW
?
When you're dialling a phone
number, you can enter +, *, or # without first
pressing Option. You can also press P to
pause. This makes it easy to respond to
further dialling instructions.
YOUR PHONE
MAKING CALLS FROM THE HOME SCREEN
38
4
CHAPTER
Dialling by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.
BEFORE YOU BEGIN
•Before you can dial a number by contact
name, you must create some contacts
(see Adding a contact,) or import them
by synchronising (see Synchronising
information).
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
1Press Home .
2Using the keyboard, begin entering one
of the following for the contact you
want to call:
•First name (JOH for John)
•Last name (SMI for Smith)
•First initial, a space, and then last
initial (J S for John Smith)
•A few letters of the first name, a
space, and then a few letters of the
last name (JOH SMI for John Smith)
For example, entering SM finds both
Smilla Anderson and John Smith.
Entering SM AN finds only Smilla
Anderson.
TIP
If you lock your smartphone and select
Simple PIN as the password type, you can dial
an emergency number by entering the
number in the password field and pressing
Phone/Send. You do not need to press
Option before entering the number. However,
if you select Strong alphanumeric as the
password type, you must first press Option
twice before entering the number in the
password field. See Locking your
smartphone.
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To delete letters when correcting a
misspelled name, press Backspace.
3Several options for contacting the
person are displayed, depending on
what information you have entered for
the contact. Highlight the phone
number you want to dial for the contact.
4Press Phone/Send or press Centre
to dial.
Redialling a recently called number
To dial the last number you called: Press
Home , and then press Phone/Send
twice.
To select from your most recently dialed
numbers: Press Home ,press
Phone/Send , highlight the number or
contact name you want to call, and then
press Phone/Send to dial.
TIP
You can type letters from the last name
first; for example, typing “S J” or “Smi Joh”
also finds “John Smith.”
DID
YOU
KNOW
?
The search function offers
several features that make it easy to find the
contact you want, even if you are not sure of
the exact name: 1) Search results include
name variations, such as “David” for “Dave.”
2) The search function inserts a space before
the last letter typed in if it cannot find a match.
So if entering “Davidm” returns to no results,
the search function automatically tries to
search for “David M.” 3) Search results
include soundalike entries, so entering
“Dwayne” returns results for “Duane” also.
TIP
To see a contact’s address, company, and
other details, press Up on the 5-way to
highlight the name, and then press Centre.
TIP
You can manage information about a
recently called number in several ways (see
Working with called numbers).
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Other ways of
making calls
Your smartphone offers several ways to
make phone calls other than from the
Home screen. Try them all and you’ll
discover which methods you prefer.
Dialling by company name
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Right to open the Favourite
Contacts content list.
2Press All Contacts (right softkey).
3Press Menu (right softkey) and
select View By > Company.
4Press Phone/Send to go to your
Today screen.
5Using the keyboard, begin entering the
first few letters of the company name.
6Select the number you want to dial.
7Press Phone/Send to dial.
Dialling from a web page or message
Does Otto support this
feature? I can’t get it to
work?
Your smartphone recognises most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
1Use the 5-way to highlight the phone
number you want to dial in the web
page or message.
2Press Centre to open the Phone
dialog box, and then select Ye s to dial.
FPO
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Receiving calls
To answer calls, your phone must be on.
This is different from having only your
smartphone turned on (see Turning your
phone on). When your phone is off, your
calls go to voicemail.
If music is playing when a call arrives, the
smartphone rings softly. You can answer
the phone as you normally would. The
audio pauses during your call.
To answer a call, do one of the following:
•Press Phone/Send .
•Press Answer (left softkey).
•If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail,
select Ignore (right softkey) or press
End .
Using voicemail
Setting up voicemail
1Press Home
2Press and hold 1 on the keyboard to dial
your network operator’s voicemail
system.
3Follow the voice prompts to set up your
voicemail.
Retrieving voicemail messages from the
Home screen
When you have unretrieved voicemail
messages, a Voicemail icon appears at
the top of your screen.
1Press Home
TIP
See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact.
Voicemail icon
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2Press and hold 1 on the keyboard to dial
your network operator’s voicemail
system.
3Enter your voicemail password using
the keyboard.
4Follow the voice prompts to listen to
your messages.
What can I do during
a call?
Your smartphone offers many advanced
telephone features, including call waiting,
six-way conferencing, and call forwarding.
These features depend on your service
plan. Please contact your network operator
for more information.
When you make or receive a call, the active
call info appears on your Home screen.
During a call, you can do any of the
following:
Navigate around the Home screen: Use
Up and Down to move around or
highlight items.
Put the call on hold: Press Menu
(right softkey) and select Hold. To take the
call off hold, press Unhold (left
softkey).
Mute the microphone so you can’t be
heard: Press Mute (left softkey). To
turn the microphone back on, press
Unmute (left softkey).
DID
YOU
KNOW
?
The dialer screen must be
displayed if you want to place a call on hold or
mute a call. If the dialer screen is not
displayed, press Back until it appears.
Caller’s name
and/or number
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Use the built-in speakerphone: Press
Menu (right softkey) and select
Speakerphone On. To turn the
speakerphone off, press Menu (right
softkey) and select Speakerphone Off.
Switch to another application: Press
Home , press Start (left
softkey), and then select the application.
Ending a call
Do one of the following:
•Press End .
•Press the headset button (if the headset
is attached and has a button on it).
Some headsets do not have a button.
Switching applications during an active
call
You can use many other applications on
your smartphone, including the organiser
and text message features, while holding a
phone conversation. You cannot, however,
make some data connections during an
active call while connected to a GPRS
network. If you’re connected to a GPRS
network, you cannot browse the web or
send and receive email or MMS messages
while on a voice call. If you’re connected to
a UMTS (3G) network, you can perform
simultaneous voice and data functions.
How can you tell which kind of network
you’re connected to? See What are all
those icons?
To open an application, see Opening and
closing applications.
From any application, press Home to
return to your Home screen.
Saving phone numbers
After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it's not already in your
DID
YOU
KNOW
?
When you are on a call, the
screen dims to conserve battery power. Press
any key except End to light up the screen.
DID
YOU
KNOW
?
You can send and receive text
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
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list. If an incoming call uses caller ID
blocking, you cannot save the number.
1After you hang up the call, press
Save (left softkey.
2Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
If you don’t add a number right away, follow
these steps to add it later:
1Press Home ,and then press
Phone/Send .
2Highlight the number you want to save.
3Press Save (left softkey).
4Do one of the following:
Create a new contact: Select <New
Contact>.
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
Making a second call
You can make a second call while your first
call is still active:
1Make your first call on hold by pressing
Hold (left softkey).
2Dial a second number using any of the
methods described in Making calls from
the Home screen.
When two calls are active, your Home
screen includes two call status sections,
each representing one of the calls.
TIP
You can also save contact info from email
messages.
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Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call waiting notification
appears if you have chosen to be notified
(see Setting call waiting notification). You
can do any of the following:
Send the new call to voicemail: Press
Ignore (right softkey).
Place the current call on hold and
answer the new call: Press Answer
(left softkey) or Phone/Send . After you
answer the call:
•Press Swap (left softkey) to
move between callers by placing the
current active call on hold and talking on
the other line.
•Make the calls a conference call. See
Making a conference call.
Making a conference call
BEFORE YOU BEGIN Not all service plans
support the conference call feature. Even if
your home network supports conference
calling, the feature may not be supported if
you are roaming. If you experience
problems, check with your network
operator to confirm that your service plan
includes conference calling. If you are
roaming, try a test call to see if conference
calling is supported.
IMPORTANT You can join up to 5 calls into
a 6-way conference call. The number of
calls you can join in conference depends on
your service plan. Additional charges may
apply, and minutes in your mobile account
may be deducted for each call. Please
contact your network operator for more
information.
1Answer a second call (see Answering a
second call (call waiting)), or put the first
call on hold and make a second call (see
Making a second call).
2Press Menu (right softkey) and
select Conference. This joins the two
calls with you in a conference.
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3(Optional) Do one or more of the
following:
•Make or answer more calls and join
them into the conference call. The
number of calls you can join in
conference depends on your service
plan.
•Extract a caller from the conference
call to talk with them privately by
pressing Menu (right softkey),
selecting Private, and then selecting
the phone number. The extracted call
becomes the active call. To return
that call to the conference, press
Menu (right softkey) and select
Conference.
•Swap between the conference call
and the private call by pressing
Swap (left softkey).
4When you’re done, do one of the
following:
•If you have extracted a call, press
End twice to hang up all calls or
press End once to hang up the
active call.
•If you have not extracted a call, press
End once to hang up all calls.
Forwarding calls
You can forward calls to another phone
number. Please check with your network
operator about availability and pricing of
forwarded calls; additional charges may
apply.
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When all calls are forwarded, the call
forwarding icon appears in the title bar.
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Call
Forwarding.
4Select when you want calls to be
forwarded. Select Unconditional if you
want all calls to be forwarded. Some of
the settings may already be set by your
network operator to send your calls to
voicemail.
5Press Done (left softkey).
Working with called
numbers
You can redial a number you’ve recently
called (see Redialling a recently called
number). You can also view call details,
send a text message to a number, save the
number to your contact list, and more.
Working with recently called numbers
1Press Home , and then press
Phone/Send .
TIP
To turn off call forwarding, press Menu
(right softkey) and select Disable All.
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2Do one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
Send a text message to the number:
Press Menu (right softkey) and
select Send Text Message. Enter the
message text and press Send
(left softkey).
View more details about the number:
Press Menu (right softkey) and
select Open Call. The first entry shows
the length of your last call with this
number. Use the other entries to call
the number or send a text message.
3With the call open, do either of the
following:
View all calls with this number: Press
Menu (right softkey) and select
View All Calls. All calls with this
number are shown, including their
duration.
Delete the call from the recent calls
list: Press Menu (right softkey)
again and select View All Calls. Press
Send (left softkey) to confirm the
deletion.
DID
YOU
KNOW
?
On the recent calls list,
outgoing calls are designated by a
right-pointing green arrow, and incoming calls
are designated by a left-pointing yellow arrow.
Missed calls are designated by a red
exclamation point.
TIP
To filter the calls shown on the recent call
list, press Menu (right softkey), select View,
and then select the option you want.
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Viewing all of your calls
Your Call History list contains the numbers
for all incoming and outgoing calls.
1Press Home , and then press
Centre .
2Select Calls <ICON>.
3Highlight a call and do one or more of
the following:
Save the phone number to a contact:
Press Save (left softkey) and refer
to Saving phone numbers.
Open the contact associated with the
phone number: Press Menu
(right softkey) and select Find Contact.
Send a text message to the number:
Press Menu (right softkey) and
select Send Text Message. Enter the
message text and press Send
(left softkey).
Send an email message to the
contact associated with the number:
Press Menu (right softkey) and
select Email. Enter the message text
and press Send (left softkey).
View timers for the most recent call,
all calls, and more with this number:
Press Menu (right softkey) and
select View Timers.
Delete the number from the list:
Press Menu (right softkey) and
select Delete. Press Ye s (left
softkey) to confirm the deletion.
DID
YOU
KNOW
?
On the Call History list,
outgoing calls are designated by a
right-pointing green arrow, and incoming calls
are designated by a left-pointing yellow arrow.
Missed calls are designated by a red
exclamation point.
TIP
To reset call timers to zero for this
number, press Menu (right softkey) and
select Reset Timers. Press Ye s (left softkey)
to confirm that you want to reset all timers.
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Delete the entire Call History list:
Press Menu (right softkey) and
select Delete List. Press Ye s (left
softkey) to confirm the deletion.
TIP
To filter the calls shown on the Call History
list, press Menu (right softkey), select Filter,
and then the type of calls you want to view.
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Using a phone
headset
You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.
IMPORTANT If driving while using a
smartphone is permitted where you are
and you need to make a call, we
recommend using a phone headset or a
hands-free car kit (sold separately). If you
must use the wired headset while driving,
place a speaker in only one ear. Leave the
other ear free to hear outside noises. Make
such a call only if it is legal to do so and you
can do so safely.
Using a wired headset
Microphone
Speakers
Headset button
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The headset button is context-sensitive,
and it performs various actions based on
the situation. You can press the headset
button to perform tasks such as the
following:
•Answer an incoming call
•Respond to call waiting
•Hang up a single active call or all calls on
a conference call if there is no extracted
call
•Swap between calls if there is one
active call and one call on hold
NOTE Your smartphone works with
headsets that have a 2.5mm, 3-pin
connector (look for three coloured bands
on the plug). When in doubt, ask the
third-party headset manufacturer if the
product is compatible with your
smartphone. If you hear a headset buzz or
poor microphone performance, your
headset may be incompatible with your
smartphone.
Connecting to a Bluetooth® hands-free
device
Your smartphone is also compatible with
many headsets and car kits (sold
separately) enabled with Bluetooth®
wireless technology version 2.0 or earlier.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
go.palm.com/treo500v.
After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can communicate with that device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 9 meters.
1If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 9.
2Press Home , and then press
Start (left softkey).
DID
YOU
KNOW
?
If you have both a compatible
Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.
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3Navigate to the My Settings content
list and press All Settings (right
softkey).
4Select Connections, and then select
Bluetooth.
5Press Menu (right softkey) and
select Turn On Bluetooth if it is not
already on.
6Select Add new device.
7Wait for your smartphone to search for
devices and to display the device list.
8Select the device you want to connect
to and press Next (left softkey).
9Enter a passkey between 1 and 16
digits long and press Next (left
softkey).
IMPORTANT Some hands-free devices
have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.
The longer the passkey, the more difficult
it is for the passkey to be deciphered.
10 If the passkey is not predefined, enter
the same passkey on the other
Bluetooth device.
DID
YOU
KNOW
?
The Bluetooth icon on your
Today screen indicates the status of the
Bluetooth feature See The Bluetooth status
icon for details.
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11 Press OK (left softkey).
You can now communicate with this
device whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 9 meters.
Using a Bluetooth hands-free device
To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.
Here are tips for working with a Bluetooth
hands-free device:
•To transfer a call from the handset to a
Bluetooth hands-free device during a
call, press Menu (right softkey)
and select Connect Bluetooth. To
transfer the call back to the headset,
press Menu (right softkey) and
select Cancel Bluetooth.
•To transfer a call from a wired headset
to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
•To find out how to transfer your
contacts from your smartphone to your
car kit, go to go.palm.com/treo500v.
Customising phone
settings
Selecting ringtones and alert sounds
You can set tones for incoming phone
calls, notifications, and voicemail
messages. You can download MP3, MIDI,
AMR, WAV, and WMA ringtones directly to
your smartphone (see Downloading files
and images from a web page). You can
also download ringtones to your computer
and then email them to your phone.
DID
YOU
KNOW
?
If you’re using a Bluetooth
hands-free device and it is within range, your
smartphone routes all calls to the hands-free
device instead of to the earpiece on your
smartphone. Bluetooth range is up to 9
meters in optimum environmental conditions.
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1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Sounds.
4Select one or more of the following
lists, and then press Right or Left
to make your selection:
Ring tone: Sets the ring sound for
incoming calls.
New voice message: Sets the sound
when you receive a new voicemail
message.
5(Optional) To preview the selected
sound, press Menu (right softkey)
and select Play.
6Press Done (left softkey).
Adjusting call and ringer volume
When the phone is ringing, press Volu me
(on the side of your smartphone) to adjust
the ring volume.
TIP
Select Vibrate to have your smartphone
vibrate when a call arrives (see Selecting a
sound profile).
TIP
You can also set sounds for messaging
notifications, calendar reminders, and other
events (see Selecting Sounds & Notifications).
Volume
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While a call is in progress, press Volume
to adjust the call volume.
Assigning a caller ID ringtone
1Press Home , and then press
Right to open the Favourite
Contacts content list.
2Press All Contacts (right softkey).
3Highlight the contact’s name.
4Press Menu (right softkey) and
select Edit.
5Select the Custom ring tone list, and
then select a tone for this contact entry.
6Press Done (left softkey).
Automatically answering calls
You can set your smartphone to
automatically answer calls when you are
using a hands-free device.
NOTE Automatic answering is not
available when the sound profile is set to
Silent (see Selecting a sound profile).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Auto
Answer.
4Select an option for how quickly calls
are automatically answered when using
a hands-free device.
5Press Done (left softkey).
Blocking calls
You can block (bar) incoming or outgoing
calls.
BEFORE YOU BEGIN You need to do the
following:
•Make sure that call barring is supported
by your service plan. Check with your
network operator for more information.
•Get a call barring password from your
network operator.
•Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
1Press Home , and then press
Start (left softkey).
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2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Call
Barring.
4Select the Block incoming calls list,
and then select one of the options:
Off: No incoming calls are blocked.
When roaming: All incoming calls are
blocked when roaming.
All calls: All incoming calls are blocked.
5Select the Block outgoing calls list and
then select one of the options:
Off: No outgoing calls are blocked.
Int’l except to home: All outgoing
international calls are blocked except to
the country where the phone is based.
Int’l calls: All outgoing international
calls are blocked.
All calls: All outgoing calls are blocked.
6Press Done (left softkey).
7Enter the call barring password and
press Done (left softkey).
Setting call waiting notification
You can choose to be notified when you
receive a call while you are on a call. You
can choose to accept the call or not. See
Answering a second call (call waiting).
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Call
Waiting.
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4Check the box if you want to receive
call waiting notifications.
5Press Done (left softkey).
Setting caller ID
You can turn caller ID on or off.
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Caller
ID.
4Select the appropriate option to provide
your caller ID to Everyone, No one, or
Only my contacts.
5Press Done (left softkey).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone,
4Select More, and then select Channels.
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5Select any of the following options:
Enable channels: Allows you to receive
channels.
Receive channel list: Downloads the
list of channels to your smartphone.
Language: Specifies the language for
the channel list you want to receive. To
receive channel lists in all languages,
select All.
6Press Done (left softkey).
Enabling fixed dialling
Fixed dialling allows you to restrict your
outgoing calls and messages to selected
phone numbers included in your fixed
dialling list. After the service is activated,
you can call and send messages only to the
phone numbers from the list.
The list is protected by a PIN2 code. If you
enter an incorrect PIN2 more times than
allowed by your network operator, the SIM
card locks. After the SIM card locks, you
need the PUK2 (pin unblocking key) to
unlock the SIM card. Contact your network
operator for more information and your
PIN2 and PUK2.
BEFORE YOU BEGIN
•Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•Get your PIN2 from your network
operator
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
TIP
To add, delete, or edit a channel, on the
Channels screen, press Menu (right action
key) and select Edit Channels. Highlight the
channel you want, press Menu (right action
key), and select Add, Edit, or Delete.
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3Select Phone,
4Select More, and then select Fixed
Dialling.
5Check the Enable fixed dialling box
and press Done (left softkey).
6Enter your PIN2 and press Done
(left softkey).
7Press Menu (right softkey) to add,
delete, or edit the phone numbers in the
list.
8Press Done (left softkey).
Manually selecting your wireless band
IMPORTANT The wireless band setting is
preset for optimum performance. Do not
change this setting unless instructed to do
so by a representative from your network
operator.
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone,
TIP
If your network operator provides you with
a new PIN2 number, you can easily change it
on your smartphone. Press Home, press
Start, and navigate to the My Settings
content list. Press All Settings (right softkey),
select More, and then select Security. Select
Change PIN2 and enter your new PIN2
number.
YOUR PHONE
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4Select More, and then select GSM/3G
Networks.
5Select the Network list, and then select
one of the following:
Automatic: Automatically selects a
network.
GSM: Connects only to GSM networks.
6Press Done (left softkey).
7If prompted, turn off your smartphone
(see Turning your smartphone off).
Manually selecting your network settings
IMPORTANT The network settings are
preset for optimum performance. Do not
change these settings unless instructed to
do so by a representative from your
network operator. The network settings
options vary according to your wireless
service provider.
BEFORE YOU BEGIN Make sure your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone,
4Select More, and then select
Networks.
5To search for other available networks,
press Menu (right softkey), select
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Find a New Network, and select an
available network.
6To switch to another network, press
Menu (right softkey), select
Select a Network, and select an
available network.
7To change your preferred network,
select Preferred Networks, check the
box next to the networks you want, and
then select your order of preference.
8From the Network selection list, select
an option:
Automatic: The network connection is
automatically made.
Manual: Network connections are
manually made. If you are manually
selecting a network, select a network
from the list of available networks.
9Press Done (left softkey).
Setting other call options
You can change your voicemail number,
enter a country or dialling code, and more.
1Press Home , and then press
Start (left softkey).
2Navigate to the My Settings content
list and press All Settings (right
softkey).
3Select Phone, and then select Call
Options.
4Select one or more of the following
options:
Any key answer: Check the box if you
want to answer incoming calls by
pressing any key.
Show SIM contacts: Check the box if
you want contacts on your SIM card
displayed when you do a contact
lookup.
Voice mail number: Your network
operator’s voicemail number is entered
by default. Enter a new number only if
your network operator changes its
voicemail number.
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Text messages service centre: The
number for your network operator’s text
message service centre is entered by
default. Enter a new number only if your
network operator changes its text
message service centre number.
Country code: Enter a country code
that you want to be dialled automatically
when you enter a phone number. All
numbers you dial are preceded by this
code.
Dialling code: Enter any other dialling
code, such as a “1,” that you want to
be dialled automatically when you enter
a phone number. All numbers you dial
are preceded by this code.
5Press Done (left softkey).
Using the SIM toolkit
The SIM toolkit is a set of small
applications that are stored on your SIM
card and enable you to do certain tasks. For
example, using the SIM toolkit you might
be able to check your prepaid balance or
call customer service.
IMPORTANT Not all network operators
offer the SIM toolkit on their SIM cards.
For those network operators that do
support the SIM toolkit, features vary by
network operator. If your network operator
does not support the SIM toolkit, you
cannot open this application on your
smartphone.
1Press Home , and then press
Centre .
2Select Applications .
3Select SIM Toolkit .
What are all those
icons?
You can monitor the status of several
items using icons at the top of your Home
screen:
You missed an incoming call.
You have a voicemail message.
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You have a new text,
multimedia, or email message.
You have a new text message.
You have a new instant
message.
No SIM card is inserted.
There is a problem reading the
SIM card.
The ringer on your phone is off.
Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear.
Your phone is on but there is no
signal.
Your phone is on but you are in
an area where there is no
service, or the SIM card is locked
and you have exceeded the
number of tries permitted to
unlock the SIM card (see
“Locking the SIM card” on
page 106).
Your phone is off.
The SIM card is locked. You
need to enter a PIN or a PUK to
unlock the SIM card (see
“Locking the SIM card” on
page 106).
A voice call is in progress.
A voice call is on hold.
All calls are being forwarded.
A data call is in progress.
The speakerphone is turned on.
You are in a roaming coverage
area. Additional fees may apply
for calls or data transmission.
Your phone is connected to a 3G
UMTS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a 3G UMTS
data connection is active. You
can make and receive calls and
transmit data simultaneously.
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You are in a roaming coverage
area and your phone is
connected to a 3G UMTS
network, but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
You are in a roaming coverage
area and your phone is
connected to a GPRS network,
but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
No battery is inserted into your
smartphone.
Your smartphone’s battery is
low.
Your smartphone’s battery is
being charged.
Your smartphone battery is fully
charged.
Network
operator
name
Your phone is on. When you turn
off your phone, Phone Off
appears instead.
A synchronisation error occurred.
The vibrate profile is enabled.
The Bluetooth® wireless
technology feature is turned on.
A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.
Music files are playing from your
smartphone through a
connected Bluetooth headset.
Lowercase text entry is enabled.
Shift is enabled.
Caps Lock is enabled.
Option is enabled.
Option Lock is enabled.
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You have an alert from
Microsoft.
CHAPTER
5
Synchronising information
Synchronising means that information that has been entered or
updated in one place—your Palm
®
Tre o
™
500v smartphone, your
computer, or your corporate server—is automatically updated in
the other. There’s no need to enter information twice. Some
types of synchronisation can happen on an automated schedule,
so you don’t even have to think about it.
After you get into the habit of synchronising regularly, you’ll
know what a powerful tool synchronisation is for transferring,
updating, and backing up large amounts of information on your
smartphone.
Benefits
•Quickly enter and update
information on your computer and
your smartphone
•Protect your information
•Send photos and videos to your
smartphone from your desktop
computer
In this chapter
Synchronisation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How do I synchronise?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What can I synchronise? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting up your computer for synchronisation . . . . . . . . . . . . . . . . . 78
Synchronising using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting up wireless synchronisation. . . . . . . . . . . . . . . . . . . . . . . . . 73
Other ways to synchronise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting synchronisation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SYNCHRONISING INFORMATION
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Synchronisation
overview
This chapter discusses using desktop sync
software and other methods to
synchronise your smartphone and your
computer.
When you synchronise, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync wirelessly with your company’s
Exchange server using Microsoft Exchange
ActiveSync (see Setting up wireless
synchronisation) or with your computer
using desktop synchronisation software
(see Setting up your computer for
synchronisation).
How do I
synchronise?
There are a number of ways to make
synchronisation occur. You may be able to
synchronise wirelessly with an Exchange
server, or you can install desktop sync
software on your computer to synchronise
in one of several ways. You can also
maximise your sync options and sync with
both an Exchange server and desktop sync
software to maximise your sync options.
Synchronising wirelessly with the server
You can set up your smartphone to
synchronise email and other information
wirelessly with Microsoft Exchange Server
2003 or Exchange Server 2007 using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronisation). If you
choose this method, synchronisation takes
place automatically after setup. You do not
need to install the software from the
Windows Mobile Getting Started CD.
NOTE We recommend that you install the
desktop sync software from the CD even if
SYNCHRONISING INFORMATION
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CHAPTER
you synchronise wirelessly with the server.
You need the desktop sync software to
synchronise pictures, videos, music files,
and other info directly with your computer.
Synchronising with desktop sync
software
BEFORE YOU BEGIN Install the software
from the Windows Mobile Getting Started
CD, which came with your smartphone.
You must install this software even if you
have already installed a previous version of
desktop sync software. See Installing
ActiveSync desktop software: Windows
XP or Installing Windows Mobile Device
Center: Windows Vista for instructions.
After you install desktop sync software,
you can synchronise in either of the
following ways:
•By connecting your smartphone to your
computer using the sync cable (see
Synchronising using the sync cable)
•By connecting your smartphone to your
computer using Bluetooth® wireless
technology (see Synchronising over a
Bluetooth connection)
If you have a Windows XP computer:
The desktop sync software is called
ActiveSync® desktop software.
If you have a Windows Vista computer:
The desktop sync software is called
Windows Mobile Device Center. The sync
application on your smartphone is called
ActiveSync.
What can I
synchronise?
If you have Microsoft Office Outlook® 2002
or later installed on your computer, by
default, the following information is
synchronised when you synchronise using
either desktop sync software or Microsoft
Exchange ActiveSync:
You can, however, customise sync
settings to suit your needs and sync only
some of these applications.
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If you set up synchronisation with your
computer using the desktop sync
software, information in the Favourites
application is synchronised by default as
well. These are your web favourites, not
favourite contacts.
You can also change settings to
synchronise Word, Excel, PowerPoint, and
PDF files, as well as pictures, music,
videos, and other types of files (see
Changing which applications sync).
This table lists the types of info you can
synchronise and the methods to use.
TIP
If you don’t already have Outlook 2002 or
later installed on your computer, you can
install a trial version of Outlook 2007 from the
Windows Mobile Getting Started CD. Insert
the CD into your computer’s CD drive, select
Add Programs (Windows XP) or Bonus
Software (Windows Vista), and then select
the link to download a trial version of
Outlook 2007.
DID
YOU
KNOW
?
Synchronising Favourites
gives you an easy way to get web favourites
from the web browser on your computer into
the web browser on your smartphone. Just
add them to the folder called Mobile
Favourites, which shows up in your
computer's browser. When you sync, they
become available on your smartphone as well.
Backup copies of any favourites that you add
on the smartphone browser are also stored in
the Mobile Favourites folder.
TIP
If you want to synchronise with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s vendor
to learn if software is available for your
smartphone
SYNCHRONISING INFORMATION
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Info type Method Where to learn more
Outlook Contacts,
Calendar, Tasks
Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)
Setting up your computer for
synchronisation or
Setting up wireless synchronisation
Outlook Email Desktop sync software or
Exchange ActiveSync
Setting up your computer for
synchronisation or
Setting up wireless synchronisation
Word, Excel,
PowerPoint, PDF
files
Desktop sync software Setting up your computer for
synchronisation
Synchronising your Microsoft Office
files
Changing which applications sync
Music and video
files
Desktop sync software
and Windows Media
Player
Setting up your computer for
synchronisation
Changing which applications sync
Transferring media files to your
smartphone
Pictures Windows XP: Desktop
sync software
Windows Vista: Desktop
sync software and
Windows Media Player
Setting up your computer for
synchronisation
Changing which applications sync
Transferring media files to your
smartphone (Windows Vista)
SYNCHRONISING INFORMATION
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Setting up wireless
synchronisation
Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2003
or 2007 as its email server? If so, you may
be able to wirelessly synchronise the email
and other Outlook info on your smartphone
and the same info stored on the Exchange
server using Microsoft Exchange
ActiveSync.
If you are using Exchange Server 2007 or
Exchange Server 2003 that has been
upgraded to Service Pack 2, you may be
able to take advantage of the additional
features of Direct Push Technology. Direct
Push Technology is a two-way wireless
delivery method that keeps your Outlook
information always up-to-date and provides
more efficient communication between
the server and your smartphone. It
includes features like Global Address List;
Tasks Over The Air (OTA); and IP-based
push updating of Calendar, Messaging, and
Inbox (email).
Outlook Notes Desktop sync software Setting up your computer for
synchronisation
Changing which applications sync
Files to be
transferred to an
expansion card
Desktop sync software Setting up your computer for
synchronisation
Changing which applications sync
Info type Method Where to learn more
TIP
If you want to synchronise music and
videos, you need to have Windows Media
Player 10 or later installed on your computer.
If you don’t already have Windows Media
Player on your computer, you can download it
from microsoft.com.
SYNCHRONISING INFORMATION
SETTING UP WIRELESS SYNCHRONISATION
74
5
CHAPTER
NOTE Even if you sync with an Exchange
Server, we recommend that you install the
desktop sync software as well, to take full
advantage of your smartphone’s
capabilities.
BEFORE YOU BEGIN To synchronise
wirelessly, you need to set up an Exchange
Server account. Work with your system
administrator to gather the following info,
and then follow the steps in this section to
set up an account:
•Mail server address and domain name.
•The username and password you use to
access your corporate mail server.
•Security connection: Does your server
use an encrypted (SSL) connection?
1Press Home , and then press
Centre .
2Select Applications , and then
select ActiveSync .
DID
YOU
KNOW
?
Because your desktop copy of
Outlook also syncs with the server, whatever
is synchronised to the server from your
smartphone also shows up in Outlook; and
whatever you enter or change in Outlook on
your computer syncs to the server and then
shows up on your smartphone.
DID
YOU
KNOW
?
You cannot synchronize email
distribution lists wirelessly with the Exchange
Server. However, you can search for a Global
Address List in Contacts (see Finding a
contact in an online address book) and add it
as a single entry in your contact list. This
contact entry can then synchronize with the
server.
DID
YOU
KNOW
?
If you use Outlook Web
Access (OWA) services, the mail server
address is usually the same as your OWA
address.
TIP
If you use hosted Exchange services,
contact the host company to get the domain
name.
TIP
If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronise wirelessly with the server. To
check, press Home, press Center on the
5-way, and then select Applications. Select
Organiser & Tools, and then select
ActiveSync. Press Menu (right softkey). If
Configure Server appears instead of Add
Server Source, wireless sync is already set
up, and you can skip this procedure.

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