ASUSTeK Computer 777 PDA Phone with Bluetooth User Manual Otto UG

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Date Submitted	2007-09-13 00:00:00
Date Available	2007-10-28 00:00:00
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Performance and range are affected by
physical obstacles, radio interference from
nearby electronic equipment, and other
factors.
3 Select the name of the receiving device.
12
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
For best results, the path between the
two devices must be clear of obstacles, and
both devices kept stationary. If you have
difficulty beaming, shorten the distance and
avoid bright sunlight.
TIP
DID YOU KNOW? The type of information you
can beam depends on the type of device you
are beaming to. Other Windows Mobile 6
Standard devices are always compatible with
your Treo 500v smartphone.
Beaming an entry or file
1 Highlight the entry or file you want to
beam.
2 Press Menu
(right softkey) and
select Beam… (the menu item changes
names based on the type of item you
highlighted).
4 Wait for “Done” to appear next to the
name of the receiving device before you
continue using your smartphone.
The regional setting determines the list of
characters that can be used when info is
beamed between devices. If you try to send
or receive a character that is not on the list, it
appears as a question mark (see Setting
display formats).
TIP
Turning on the option to receive beamed
information
By default, the option to receive beamed
information on your smartphone is turned
off. You need to turn the beam option on
before you can receive information being
beamed from another device.
BEAMING INFORMATION
215
CHAPTER
12
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Connections, and then select
Beam.
4 Check the Receive incoming beams
box.
Receiving beamed information
1 Turn on your screen if it is not already
on.
2 When the Receiving Data message
appears, select Yes to receive the
beam.
If you can’t receive beamed info, press
Start and select Settings. Select the
Connections tab, and then select Beam.
Make sure the Receive all incoming beams
box is checked. If you still can’t receive info,
try a soft reset (see Resetting your
smartphone).
TIP
216
USING EXPANSION CARDS
Using expansion
cards
The expansion card slot on your
smartphone enables you to add microSD
expansion cards to extend the storage
capacity of your smartphone. For example,
expansion cards can store the following:
•
Pictures
•
Games
•
Videos
•
Applications
•
MP3 audio files
•
Databases
•
Email attachments
Expansion cards are sold separately.
We recommend that you purchase
preformatted expansion cards. To format a
card on your own, you need to connect a card
reader (sold separately) to your computer.
TIP
You can print pictures from an
expansion card or use one with your
computer. Most cards are sold with a card
adapter that allows you to use your card in the
same way as a regular-sized expansion card. If
your expansion card does not come with an
adapter, you can purchase one separately.
DID YOU KNOW?
Inserting and removing expansion cards
1 Slide the battery cover off the back of
your smartphone and remove the
battery.
12
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
2 Gently push the guide on the expansion
card tray toward the side of battery
compartment (1) until it pops up (2).
4 Press the tray down toward the bottom
of the battery compartment (2).
5 Gently push the guide away from the
side of the battery compartment until it
locks into place.
3 Lift the tray until it is fully extended, and
then insert the expansion card into the
tray (1). The gold contacts on the card
should be toward the bottom of your
smartphone and should be visible.
6 Reinsert the battery and replace the
battery cover.
7 Press and hold Power
Palm® logo appears.
until the
USING EXPANSION CARDS
217
CHAPTER
12
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
NOTE Repeat these steps when you want
to remove or replace an expansion card.
Show list
Opening applications on an expansion
card
After you insert an expansion card into the
expansion card slot, you can open any of
the applications stored on the expansion
card.
To run an application on an expansion card,
your smartphone must have enough free
space in the internal memory to run the
application.
TIP
1 Insert the expansion card into the
expansion card slot.
2 Press Home
Centre
, and then press
3 Select My Files .
4 Press Menu
(right softkey) and
select Storage Card.
218
USING EXPANSION CARDS
5 Select the application you want to open.
Saving files to an expansion card
You can save space on your smartphone
by saving files to an expansion card. For
example, when you create new Word
Mobile documents, notes, Excel Mobile
workbooks, pictures, videos, and audio
files, you can save them directly to an
expansion card. Saving files to an
expansion card also makes it easy to share
those files with others. (Some applications
may not support this feature.)
1 Insert an expansion card into the
expansion card slot.
2 Press Home
Centre
2 Open the application containing the file
you want to save.
3 Select My Files .
3 Press Menu
(right softkey) and
select the option to save the file. The
option name and location may change
depending on the type of file you are
sending.
If you don’t see a save option when you
press Menu (right softkey), look in the
submenus (if present). If you still can’t find a
save option, the application may not support
this feature.
TIP
4 Select the option for where to save info,
and then select Storage Card. The
option name changes depending on the
application you are in.
5 Press Save
(left softkey)
Copying or moving applications and files
between your smartphone and an
expansion card
1 Insert the expansion card into the
expansion card slot.
, and then press
12
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
4 Select the file or application you want to
copy or move (see Exploring files and
folders).
Your applications are usually located in the
My Device/Program Files folder.
TIP
5 Press Menu
(right softkey) and
select Edit > Copy or Edit > Cut.
6 Press Menu
(right softkey) and
select Storage Card.
7 Go to the folder where you want to
place the selected item.
8 Press Menu
(right softkey) and
select Edit > Paste.
Exploring files on an expansion card
1 Insert the expansion card into the
expansion card slot.
2 Press Home
Centre
, and then press
3 Select My Files .
4 Press Menu
(right softkey) and
select Storage Card.
USING EXPANSION CARDS
219
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12
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
5 Select the folder or files you want to
view.
8 Press Centre
Encrypting an expansion card
Renaming an expansion card
If you change the contents of an expansion
card, you may at some point want to
rename the card to better match its
contents.
Before copying information to or renaming
the files or folders on an expansion card, or
renaming the card itself, make sure the card is
not write-protected. See the instructions that
came with your card for details.
TIP
1 Insert the expansion card into the
expansion card slot.
2 Press Home
Centre
, and then press
3 Select My Files .
4 Press Menu
(right softkey) and
select My Device.
5 Highlight the current expansion card
name (Storage Card by default).
6 Press Menu
select Rename.
(right softkey) and
7 Enter a new name for the card.
220
USING EXPANSION CARDS
When you encrypt an expansion card, the
info on the card can be read only by your
smartphone—so no one can see what’s on
the card if it gets lost or stolen.
1 Insert the expansion card into the
expansion card slot.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select Security.
4 Select Encryption.
5 Check the Encrypt files placed on
storage cards box.
6 Press Done
(left softkey).
NOTE If your organisation enforces an
encryption policy, you can see that the box
is checked but cannot uncheck it.
Calculator
Subtract numbers: Press Down
Multiply numbers: Press Left
You can use Calculator for basic arithmetic
calculations, such as addition, subtraction,
multiplication, and division.
Divide numbers: Press Right
Calculate the result: Press Centre
12
CHAPTER
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
Enter a decimal point: Press the * key.
Switch a number between positive
and negative: Press the # key.
Express the displayed number as a
percentage: Press Menu
(right
softkey) and select%.
Calculate the square root of the
displayed number: Press Menu
(right softkey) and select √.
Performing calculations
1 Press Home
Centre
, and then press
2 Select Applications
, and then
select Organiser & Tools
3 Select Calculator .
4 Use the number keys to enter numbers.
5 To perform calculations, do any of the
following:
Add numbers: Press Up
Calculate the displayed number as
the fraction 1/[displayed number]:
Press Menu
(right softkey) and
select
1/x.
Clear the current calculation and
displayed number: Press Clear
(left softkey).
For more advanced calculations, use Excel
Mobile. See Excel Mobile for details.
TIP
CALCULATOR
221
CHAPTER
12
YOUR APPLICATION AND INFO MANAGEMENT TOOLS
Using the Calculator memory
To store only the displayed number in
memory: Press Menu
(right softkey)
and select MS.
DID YOU KNOW? When you store a number in
memory, it replaces the number that is
currently stored.
To add the displayed number to any
number already stored in memory: Press
Menu
(right softkey) and select M+.
To display the number stored in
memory: Press Menu
(right softkey)
and select MR.
To clear the memory: Press Menu
(right softkey) and select MC.
222
CALCULATOR
CHAP TE R
13
Your personal settings
Customising is optional. But why not personalise your Palm®
Treo™ 500v smartphone to make it match your lifestyle and
work even harder for you?
You can easily customise the sounds, fonts, screen colours,
and more on your smartphone. Take advantage of various
levels of security. Prevent making an accidental (and
expensive) phone call by locking the keyboard. Some
preference settings can help extend the life of your battery.
There are lots of ways to make your smartphone work better
for you.
Benefits
•
Conserve power
•
Make your screen easy to read
•
Secure your phone and your data
•
Streamline smartphone use
In this chapter
Home screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 233
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
13
CHAPTER
YOUR PERSONAL SETTINGS
Home screen
settings
Selecting your Home screen background
You can use any picture that is stored on
your smartphone as the Home screen
background, or on an expansion card (sold
separately) inserted into your smartphone,
as the background for your Home screen.
Your smartphone automatically detects all
supported picture files on your smartphone
or an expansion card and displays them as
options in the background selection list.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and select Home Screen.
3 Press Right or Left to select the
picture you want to use.
4 Press Done
(left softkey).
In addition to setting a
background image for your Home screen, you
can change the colour theme for your
smartphone (see Changing the system colour
scheme).
DID YOU KNOW?
Selecting your Home screen layout
You can select a Home screen option to
display or hide items such as recently used
application icons, upcoming calendar
appointments, and new text or email
messages.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Home Screen.
HOME SCREEN SETTINGS
225
CHAPTER
13
YOUR PERSONAL SETTINGS
4 Select the Home Screen layout list,
and then select the layout you want.
5 Press Done
(left softkey).
DID YOU KNOW? The default Home screen
layout on your smartphone is called Vodafone.
This layout allows you quick access to content
lists and the Main Menu. If you choose
another layout, to access the content lists
from the Home screen, press Start (left
softkey). With the content lists open, to
access the Main Menu, press Main Menu
(right softkey).
System sound
settings
When you’re in a meeting, at the movies,
or anywhere that silence is required, you
can silence all sounds on your smartphone,
including Calendar notifications and system
sounds. This does not mute the speaker
during phone calls. You can also set a
different sound profile such as having your
smartphone vibrate.
If you download a sound file,
insert an expansion card (sold separately)
containing a sound file into your smartphone,
or install a sound file onto your smartphone,
the sound becomes available to use for any of
the sound settings described in this section.
DID YOU KNOW?
Selecting a sound profile
1 Press Power
2 Select the sound option you want:
Normal, Silent, or Vibrate. To select
additional options, select More and then
select Outdoor or Automatic.
NOTE When the profile is set to Silent,
you can still listen to music through your
smartphone’s speaker. System sounds
such as the battery charge alert and
camera shutter are also still audible.
The Automatic profile
switches from the Normal profile to Vibrate
when your calendar indicates that you
currently have an appointment.
DID YOU KNOW?
Customising sound profiles
For each sound profile except Automatic,
you can customise the settings for that
226
SYSTEM SOUND SETTINGS
profile. The Automatic profile uses
whatever options you set for the Normal
and Vibrate profiles.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and select Profile.
3 Highlight the profile you want to
customise.
4 Press Menu
select Edit.
(right softkey) and
5 Set any of the following options:
Reminder volume: Sets the reminder
volume associated with this profile.
13
CHAPTER
YOUR PERSONAL SETTINGS
Notification type: Sets how your
smartphone presents a notification
when using this profile.
Notification volume: Sets the
notification volume associated with this
profile.
System sound volume: Sets the
volume for all system sounds when
using this profile.
6 Press Done
(left softkey).
Name: Specifies a name for the profile.
Ring type: Sets the ringtone associated
with this profile.
Ring volume: Sets the ringer volume
associated with this profile.
Alarm type: Sets how your smartphone
presents an alarm when using this
profile.
Alarm volume: Sets the alarm volume
associated with this profile.
To restore a profile’s default settings,
highlight the profile, press Menu (right
softkey), and then select Reset to default.
TIP
Selecting Sounds & Notifications
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and select Ring Tone.
3 Set any of the following options:
Reminder type: Sets how your
smartphone presents a reminder when
using this profile.
SYSTEM SOUND SETTINGS
227
YOUR PERSONAL SETTINGS
CHAPTER
13
New channel message: Sets the alert
tone for new incoming system
messages from your network operator.
Alarm clock: Sets the alarm clock tone
(see Setting system alarms).
NOTE To select sound options associated
with phone calls, see Selecting ringtones
and alert sounds).
Reminders: Sets the alert tone for
calendar and task reminders.
New email: Sets the alert tone for new
incoming email messages.
New Text/MMS message: Sets the
alert tone for new incoming text and
multimedia messages.
New instant message: Sets the alert
tone for new incoming instant
messages, if you have set Windows
Live Messenger (see Using Windows
Live Messenger).
228
SYSTEM SOUND SETTINGS
SIM toolkit messages: Sets the alert
tone for new incoming messages
associated with the SIM toolkit, if your
network operator has activated SIM
toolkit services (see Using the SIM
toolkit).
Exclamation/Question/Warning: Sets
the tones for the various types of
system alerts on your smartphone.
Exclamations, questions, and
warnings are alerts that require some type of
input from you. They represent three different
levels of importance, with exclamations
representing critical errors that require input.
DID YOU KNOW?
Keypad control: Specifies whether you
hear a tone or a click when you press
keys.
For most alert types, you can select
Vibrate to have your smartphone vibrate
rather than make a sound. You can also select
None to receive no alert.
TIP
DID YOU KNOW? When you select a sound, the
sound plays briefly after a few seconds so you
can preview it.
To delete sounds, press Menu (right
softkey) and select Delete Sounds. You can
delete sounds that you have added to your
smartphone only.
TIP
Setting alert options
You can set a timeout interval for alerts
that require user interaction (such as
warnings and questions), and set the
volume for alerts that arrive when you are
on a call.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select
Accessibility.
4 Set either of the following options:
Confirmation time out: Sets the time
interval that alerts requiring user
interaction are displayed before timing
out.
13
CHAPTER
YOUR PERSONAL SETTINGS
In-call alert volume: Specifies the
volume for alerts that arrive while you
are on a call.
5 Press Done
(left softkey).
Display and
appearance settings
Adjusting the brightness
1 Press Option
2 Press Left
brightness.
3 Press Done
and then press
and Right
to adjust the
(left softkey).
Changing the text size
You can make the onscreen text larger for
easier viewing. This affects text within all
applications and settings screens; it does
not affect text on the Home screen,
content lists, or the Main Menu.
DISPLAY AND APPEARANCE SETTINGS
229
CHAPTER
13
YOUR PERSONAL SETTINGS
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select
Accessibility.
4 Select System font size.
5 Press Right
text size.
6 Press Done
or Left
to adjust the
(left softkey).
Setting display formats
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select Regional
Settings.
4 Scroll among the fields and customise
the format settings. Note the following:
Locale: Sets the default format
settings. The locale setting determines
all display formats (date, time, and so
on) on your smartphone unless you use
another Regional Settings field to select
a different format for a specific type of
display item.
X date style: Sets the short date style
and long date style.
Time formats: Sets the time style,
separators, and AM and PM symbols.
Positive/Negative number: Sets the
decimal symbol and number of decimal
places, the digit grouping symbol and
group size, list separators, negative
number sign symbol and format, leading
230
DISPLAY AND APPEARANCE SETTINGS
zero display, and measurement system
(metric vs. U.S.).
Positive/Negative currency: Sets the
currency symbol and position, the
decimal symbol and position, digit
grouping symbol and group size, and
negative number format.
5 Press Done
(left softkey).
Changing the system colour scheme
You can also set the background for your
Home screen (see Selecting your Home
screen background).
TIP
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Home Screen.
4 Select the Colour scheme list, and then
select the layout you want.
5 Press Done
Application settings
13
CHAPTER
YOUR PERSONAL SETTINGS
Creating keyboard shortcuts
You can create keyboard shortcuts for
applications you use frequently so that you
can quickly access them. On your
smartphone, shortcuts are called speed
dials.
1 Press Home
Centre
, and then press
2 Select Applications
3 Highlight the application for which you
want to create a shortcut.
4 Press Menu
(right softkey) and
select Add Speed Dial.
5 (Optional) To change the name of this
shortcut, select Name and enter the
new name.
DID YOU KNOW? The Value field always displays
the actual application name, even if you
change the shortcut name.
(left softkey).
6 Select the Keypad assignment list,
and then select the key you want to
assign to this application.
APPLICATION SETTINGS
231
CHAPTER
13
YOUR PERSONAL SETTINGS
4 Select Text Input Settings.
You can select a key that is
already assigned to another application. An
alert appears asking you to confirm that you
want to replace the existing application with
the new one. The 1 key is reserved for dialing
your network operator’s voicemail system and
cannot be overwritten.
DID YOU KNOW?
7 Press Done
(left softkey).
To access the application, press and hold
the shortcut key.
To view all of your current shortcuts, press
Home, select Center on the 5-way, and then
select Applications. Select Speed Dial. To
delete a shortcut, highlight the shortcut you
want, press Menu (right softkey), and then
select Delete. Press Yes (left softkey) to
confirm the deletion.
5 Set any of the following options:
Input Language: Specifies the
language to be used when you enter
information using the keyboard.
Suggest words when typing:
Indicates whether word suggestions
appear as you enter text. You can also
specify how many letters you want to
enter before a suggestion appears and
how many suggestions you want to
see.
TIP
To enter a suggested word, press Down
to highlight the suggestion, and then press
Centre to accept it.
TIP
To delete all entries from the list of word
suggestions, press Menu (right softkey) and
select Clear Input History.
TIP
Setting input options
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select More
again.
232
APPLICATION SETTINGS
Add a space after word: Specifies
whether a space appears after you
insert a suggested word.
Enable Auto Correct: Indicates
whether common misspellings such as
“teh” are corrected automatically.
6 Press Done
(left softkey).
You can also set the time interval the must
pass before the keyboard recognizes a second
press of the same key. Press Home, press
Start, and then navigate to the My Settings
content list. Press All Settings (right softkey),
select More, and then select Accessibility.
Select the Multipress time out list, and then
select a time interval.
TIP
Locking your
smartphone and info
Your smartphone includes several features
that help you protect your smartphone
from inadvertent use and keep your
information private. The built-in security
software lets you use your smartphone for
emergency calls, such as dialling your
national emergency number, such as112,
even if it is locked. You can lock any of the
following:
Keyboard: Manually disable all buttons
and the screen’s touch-sensitive feature
to prevent accidental presses in your
briefcase or pocket.
SIM card: Require a PIN to turn on your
phone so you can make and answer calls.
13
CHAPTER
YOUR PERSONAL SETTINGS
Smartphone: Require a password to see
any information on your smartphone.
Locking your keyboard
Do either of the following:
•
Press and hold End
•
Press Power
and select Lock.
If you’re using a headset or hands-free
device and your smartphone is in a pocket or
bag, you can lock the keyboard during a call to
prevent accidental key presses.
TIP
If you’re using a headset or hands-free
device and your smartphone is in a pocket or
bag, you can manually turn on Keyguard
during a call to prevent accidental key
presses.
TIP
Unlocking the keyboard
When the keyboard is locked, follow these
steps to unlock it.
1 Press Unlock
(left softkey).
LOCKING YOUR SMARTPHONE AND INFO
233
CHAPTER
13
YOUR PERSONAL SETTINGS
2 Press the * key. (You do not need to
press Option
first.)
3 Select More, and then select Security.
4 Select Enable SIM PIN.
Locking the SIM card
You can lock your SIM (Subscriber Identity
Module) card to prevent unauthorised use
of your mobile account. When your SIM
card is locked, you must enter the PIN to
power on your phone to make or receive
calls, except for emergency numbers. The
SIM card remains locked even if you move
the card to another phone.
When your SIM card is locked, you can
unlock your SIM card by trying to turn on
the phone. A dial pad appears for you to
enter your PIN.
BEFORE YOU BEGIN
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•
Get your default PIN from your network
operator.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
234
LOCKING YOUR SMARTPHONE AND INFO
5 Enter the PIN and press Done
(left softkey).
6 Turn your phone off to activate the SIM
card lock feature.
When your SIM card is locked, you can
unlock your SIM card by turning on your
smartphone and entering your PIN when
prompted.
You can permanently unlock
your SIM card. Follow the steps in the
preceding procedure, but select Disable SIM
PIN in step 4.
DID YOU KNOW?
NOTE You need your PIN number to edit
your PIN number or remove the locking
feature. If you enter an incorrect PIN more
times than allowed by your network
operator, the SIM card locks. After the SIM
card locks, you need the PUK (PIN Unlock
Key) to unlock the SIM card. Contact your
network operator for more information and
the PUK.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select Security.
Locking your smartphone
4 Select Device Lock.
To protect your personal information, you
can lock the system so that you need to
enter your password to access any of your
information or use other features of
your smartphone.
5 Check the Prompt if device unused
for box to turn on the password feature.
IMPORTANT If you lock your system, you
7 Select Password type, and then select
a format for your password:
must enter the exact password to unlock it.
If you enter an incorrect password, you are
given another chance. Each time an
incorrect password is entered, you are
given progressively longer time periods
between your chances to enter the
password. If you forget the password, you
need to perform a hard reset to resume
using your smartphone. Performing a hard
reset deletes all the entries in your
smartphone. However, you can restore all
previously synchronised info the next time
you sync (see Synchronising information).
13
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YOUR PERSONAL SETTINGS
6 Select the first field, and then select
how long a period of inactivity must
pass before your smartphone locks.
Strong alphanumeric: A strong
alphanumeric password must contain at
least 7 characters and must contain a
combination of letters, numerals, and
punctuation. You must press Option
or Alt
before entering numerals or
punctuation.
Simple PIN: A simple PIN must contain
at least 4 characters and includes
numerals only. You do not need to
press Option
before entering the PIN
numerals.
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8 Select Password and enter your
password.
9 Select Confirm password and enter
the password again.
10 Press Done
(left softkey).
11 Press Yes
(left softkey) to confirm
your password.
If you lock your smartphone and use a
Simple PIN as the password, you can dial an
emergency number by entering the number in
the password field and pressing Phone/Send.
You do not need to press Option before
entering the number. However, if you select
Strong alphanumeric as the password type,
you must first press Option twice before
entering an emergency number in the
password field.
TIP
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select More
again.
4 Select Owner Information.
5 Enter any of the information you want
to include. Use the Notes field to enter
any additional text you want to include
Entering owner information
You can enter personal information that you
want to associate with your smartphone,
such as your name, company name, and
phone number. If you lose your
smartphone, this feature can help the
person who finds it return it to you.
1 Press Home
, and then press
Start
(left softkey).
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LOCKING YOUR SMARTPHONE AND INFO
6 Press Done
(left softkey).
System settings
4 Select the Time zone list, and then
select the time zone for your location.
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YOUR PERSONAL SETTINGS
5 Select Date and enter the date.
Setting the date and time
Use Clock & Alarms Settings to set the
time zone, time, and date for your home
location and a location that you visit.
To set the display format for the date and
time, see Setting display formats.
6 Select Time and enter the time.
If your time format displays AM and
PM, press the A
or P
key to select
the option you want, or press any
number key to switch between AM and
PM.
1 Press Home
, and then press
Start
(left softkey).
7 Press Done
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
Setting system alarms
3 Select Clock & Alarm, and then select
Date and Time.
(left softkey).
System alarms let you set alarms that are
not associated with a task or appointment.
For example, you can use your smartphone
as an alarm clock when you travel, or set
alarms to remind you when it’s time to take
medication or pick up the kids.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and select Alarm.
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13
4 Select the Alarm list, and then select
whether you want the alarm to go off
on weekdays only or every day.
5 Press Done
(left softkey).
Use the Sounds & Notifications settings to
change the alarm sound (see Selecting
Sounds & Notifications).
TIP
Managing identity certificates
Your smartphone may include preinstalled
certificates. Certificates are digital
documents that are used to authenticate
and exchange information on networks.
Certificates can be issued for a user, a
device, or a service.
1 Press Home
, and then press
Start
(left softkey).
3 Select Alarm time and enter the time
you want the alarm to go off.
If your time format displays AM and
PM, press the A
or P
key to select
the option you want, or press any
number key to switch between AM and
PM.
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SYSTEM SETTINGS
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select Security.
4 Select Certificates.
5 Select the type of certificate you want
to view:
Personal: Displays certificates that
establish your identity when you log in
to a secured network, such as a
corporate network.
Intermediate: Displays certificates
issued by the root whose purpose is to
then issue personal certificates.
Root: Displays certificates that identify
the computers, such as servers, to
which you connect. These certificates
help prevent unauthorised users from
accessing your smartphone and
information.
6 Do either of the following:
View certificate details: Highlight the
certificate, press Menu
(right
softkey), and then select View. Press
Done
(left softkey) when you
have finished viewing the certificate
details.
Delete a certificate: Highlight the
certificate, press Menu
(right
softkey), and then select Delete. Press
Yes
(left softkey) to confirm the
deletion.
7 Press Done
To delete a certificate, tap and hold the
certificate in the list, and then select Delete
from the shortcut menu.
TIP
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YOUR PERSONAL SETTINGS
How much storage space do I have left?
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select More
again.
4 Select About.
If storage memory is low, consider using
an expansion card to store files (see Using
expansion cards). If program memory is low,
close some applications to avoid slow
smartphone performance (see Closing
applications).
TIP
TIP On the Settings screen, select System
Information to view other information about
your smartphone, such as the serial number,
software version, and more. This information
can be useful if you need to contact support.
(left softkey)
5 Press Done
(left softkey)
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Optimizing power settings
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select Security.
4 Select Power Management. The Main
battery bar displays the power
remaining in your battery.
Backlight time out on AC: Specifies
how long the keyboard backlight
remains lit during a period of inactivity
when your smartphone is connected to
the AC charger.
Display time out: Specifies how many
minutes the screen stays on during a
period of inactivity.
6 Press Done
(left softkey)
Turning wireless services on/off
1 Press Power
Manager.
and select Wireless
5 Select any of the following options:
Backlight time out on battery:
Specifies how long the keyboard
backlight remains lit during a period of
inactivity when your smartphone is
running on battery power.
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SYSTEM SETTINGS
2 Turn the wireless features on your
smartphone on/off. Select All to turn all
wireless features on/off.
To change the settings for one of the
displayed wireless features, press Menu
(right softkey) and select the wireless feature
you want to change.
TIP
3 Press Done
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CHAPTER
YOUR PERSONAL SETTINGS
(left softkey).
Updating the system software
Windows Update lets you download
security updates and other important
updates to the Windows Mobile operating
system software on your smartphone.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select More, and then select More
again.
4 Select Windows Update.
5 On the Update Setup screen, press
Next
(right softkey).
Select View privacy statement to read
about how using Windows Update affects the
personal information on your smartphone.
TIP
6 Select whether you want to run
Windows Update manually or you want
it to check for updates automatically,
and then press Next
(right
softkey).
7 If you selected automatic updates,
check the Use my data plan to check
for and download updates box if you
want to use your data plan instead of
your basic wireless plan to update your
smartphone. Using your data plan
means that updates may occur more
frequently but may result in additional
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YOUR PERSONAL SETTINGS
data charges. Press Next
softkey).
8 Press Done
Connection settings
(right
(left softkey).
9 If you select Automatic in step 4,
Windows Update periodically checks for
and downloads updates automatically. If
you selected Manual in step 4, you can
check for updates at any time by
opening Windows Update and pressing
Check Now
(left softkey).
To switch between manual and automatic
updates, open Windows Update, press Menu
(right action key), and then select Change
Schedule. To select or deselect the option to
use your data plan to check for and download
updates, press Menu (right action key) and
select Connections.
TIP
10 To view detailed results of the last
check for updates, press Menu
(right softkey) and select View details
Manually entering dial-up connection
settings
Your smartphone is already set up to
connect to the Internet using a high-speed
data connection on your network
operator’s network. To connect to the
Internet, simply start Internet Explorer
Mobile.
For special situations, such as connecting
to your internet service provider (ISP) or to
a remote access server (RAS), you can set
up another connection.
BEFORE YOU BEGIN Obtain the following
information from your ISP or system
administrator:
•
The type of network you are connecting
to: Internet, MMS, WAP, or other
•
ISP server phone number or access
point
•
Username
•
Password
1 Press Home
, and then press
Start
(left softkey).
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CONNECTION SETTINGS
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Connections, and then select
Dial-up.
4 Select the connection you want to view
or change, or to create a new
connection, select New.
5 If this is a new network, select
Description and enter a descriptive
name for the connection.
6 Select the Connects to field, and then
select the type of network you are
connecting to.
7 Select Phone number, User name,
and Password and enter the
information you obtained from your ISP
or system administrator.
8 Press Done
(left softkey).
Changing your network connection
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YOUR PERSONAL SETTINGS
If you travel outside of your home region
and use a SIM card from another Vodafone
network operator, you can change the
settings on your smartphone to work with
the new SIM card.
IMPORTANT If you use a different SIM
card from a network operator that is not
associated with Vodafone, you need to
manually enter network settings. Do not
use this procedure; instead, see Manually
entering network connection settings,
below.
1 Press Home
Centre
, and then press
2 Select Applications
3 Press More
(left softkey) and
select Auto Network Setting
To delete a dial-up connection, highlight
the connection, press Menu (right softkey),
and then select Delete. Press Yes (left
softkey) to confirm the deletion.
TIP
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4 Select the Country list, and then select
the country associated with your new
SIM card.
different network operator, you need to
manually enter network settings.
5 Select the Operator list, and then
select the operator associated with your
new SIM card.
SIM card associated with a Vodafone
network operator, follow the procedure
Changing your network connection
instead.
DID YOU KNOW? You can leave the List all
operators box unchecked. All operators
appear in the Operator list.
To quickly find the optimal settings for the
card that is currently inserted into your
smartphone, press Menu (right softkey) and
select Auto Detect.
IMPORTANT If you are using a different
BEFORE YOU BEGIN Obtain the following
information from your network operator:
TIP
6 Press Done
(left softkey).
Manually entering network connection
settings
Your smartphone is already set up to
connect to the Internet using a high-speed
data connection on your network
operator’s network. To connect to the
Internet, simply start Internet Explorer
Mobile.
For special situations, for example, if you
use a different SIM card associated with a
244
CONNECTION SETTINGS
•
The type of network you are connecting
to: Internet, MMS, WAP, or other
•
The access point name (SSID)
•
Username
•
Password
•
Authentication type, if any
•
Primary and secondary DNS server
addresses
•
IP address
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Connections, and then select
GPRS.
4 Select the connection you want to view
or change, or to create a new
connection, select New.
must purchase and install a third-party VPN
client to use this feature.
5 If this is a new network, select
Description and enter a descriptive
name for the connection.
Ask your corporate system administrator
for the following information:
6 Select each field and enter the
information you obtained from your
network operator.
7 Press Done
•
The VPN type: IPSec/L2TP or PPTP
•
Your server name
•
The type of network you are connecting
from and the type you are connecting
to: Internet, MMS, WAP, or other
•
Your username and password
•
Your server’s domain name
•
The IPSec authentication type, if any
•
The IPSec preshared key, if any
(left softkey).
To delete a dial-up connection, highlight
the connection, press Menu (right softkey),
and then select Delete. Press Yes (left
softkey) to confirm the deletion.
TIP
Connecting to a VPN
If you want to use your smartphone to
access your corporate email account or
other files on your corporate server, you
may need to set up a VPN (virtual private
network). A VPN enables you to log in to
your corporate server through the
company’s firewall (security layer).
BEFORE YOU BEGIN Check with your
company’s system administrator to see if a
VPN is required to access the corporate
network. If you need a VPN, you
13
CHAPTER
YOUR PERSONAL SETTINGS
1 Install your third-party VPN client (see
Installing applications).
2 Press Home
, and then press
Start
(left softkey).
3 Navigate to the My Settings content
list and press All Settings
(right
softkey).
4 Select Connections, select More, and
then select VPN.
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5 Select the connection you want to view
or change, or to create a new
connection, select New.
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
6 If this is a new network, select
Description and enter a descriptive
name for the connection.
3 Select Connections, select More, and
then select Proxy.
7 Select each field and enter the
information you obtained from your
network operator.
8 Press Done
(left softkey).
Setting up a proxy server
BEFORE YOU BEGIN Obtain the following
information from your ISP or system
administrator:
•
The type of network you are connecting
from, and the type you are connecting
to: Internet, MMS, WAP, or other
•
The proxy server name, port number,
and type
•
Username
•
Password
4 Select the connection you want to view
or change, or to create a new
connection, select New.
5 If this is a new network, select
Description and enter a descriptive
name for the connection.
6 Select each field and enter the
information you obtained from your
network operator.
7 Press Done
(left softkey).
Entering advanced connection settings
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Connections.
1 Press Home
, and then press
Start
(left softkey).
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CONNECTION SETTINGS
4 Press Menu
(right softkey) and
select Advanced.
5 For each connection type, select the
connection option.
6 Do either of the following:
Set connection options: Highlight a
connection, press Menu
(right
softkey), and then select Options. Set
the number of redial attempts, the
interval for disconnecting after a period
of inactivity, and the type of connection.
Press Done
(left softkey).
Exclude a work URL from these
settings: Highlight a connection, press
Menu
(right softkey), and then
select Work URL Exceptions. Press
Menu
(right softkey), select Add,
and then enter the pattern for the URL
to be excluded. Press Done
(left
softkey).
Ending a data connection
13
CHAPTER
YOUR PERSONAL SETTINGS
If your service plan includes
minutes-of-use fees for data connections,
you can reduce costs by ending the data
connection when you’ve finished browsing
the web.
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
3 Select Connections, and then select
Wireless Manager.
4 Press Menu
(right softkey) and
select Disconnect Cellular Data.
On the Work URL Exceptions screen,
highlight a URL, press Menu (right softkey),
and then select Edit or Delete to make
changes to or delete the exception.
TIP
7 Press Done
(left softkey).
CONNECTION SETTINGS
247
YOUR PERSONAL SETTINGS
CHAPTER
13
248
CONNECTION SETTINGS
CHAP TE R
14
Troubleshooting
Although we can’t anticipate all the questions you might have,
this chapter provides answers to some of the most commonly
asked questions. For additional information and answers to
other common questions, visit go.palm.com/treo500v.
In this chapter
Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 251
Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 273
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Transferring info from Reinstalling the
another device
desktop software
For information on transferring your info
from a previous Windows Mobile® device
or from a Palm OS device to your new
Palm® Treo™ 500v smartphone, visit
go.palm.com/treo500v for instructions.
®
DID YOU KNOW? You can purchase a third-party
application that lets you run Palm OS®
applications on your smartphone.
If you have problems synchronising using
your desktop sync software, you may need
to reinstall the software.
BEFORE YOU BEGIN Make sure your
computer profile includes administrator
rights to install software. In large
organisations, these are usually granted
by the system administrator.
DID YOU KNOW? If you have questions about
Windows Mobile, you can go to the Microsoft
Windows Mobile website. Search for Palm
devices for information.
1 Shut down your computer and turn it on
again.
IMPORTANT Do not use a backup utility to
3 Remove your desktop software. For
computers running Windows XP, the
software is called Microsoft ActiveSync.
For computers running Windows Vista,
the software is called Windows Mobile
Device Center.
transfer your info from another device to
your new smartphone. This can cause your
smartphone to malfunction.
14
CHAPTER
TROUBLESHOOTING
2 On your computer, click Start > Control
Panel > Add or Remove Programs.
4 Quit any active applications, including
virus scanners and Internet security
applications.
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251
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TROUBLESHOOTING
5 To reinstall the software, insert the
Windows Mobile Getting Started CD
into your computer’s CD drive, and
follow the onscreen instructions. See
Installing ActiveSync desktop software:
Windows XP or Installing Windows
Mobile Device Center: Windows Vista
for detailed instructions.
You must install the desktop sync
software that you can download from
the link on the Windows Mobile Getting
Started CD, included with your
smartphone. Other versions do not
work with this smartphone.
DID YOU KNOW? The Windows Mobile Getting
Started CD installs the software and drivers
that let you synchronise with Microsoft Office
Outlook®. If you want to synchronise with a
different personal information manager (PIM),
you must install a third-party solution. Contact
the PIM’s vendor to learn if software
is available for your smartphone.
252
RESETTING YOUR SMARTPHONE
Resetting your
smartphone
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your smartphone
is not responding or you have trouble
synchronising with your computer, a soft
reset may help.
1 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
2 Reinsert the battery and replace the
battery cover.
3 Press and hold Power
Palm® logo appears.
until the
If the phone or the Bluetooth®
wireless technology feature was on before a
reset, these automatically turn on after the
reset.
DID YOU KNOW?
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronised
information the next time you sync.
IMPORTANT Synchronise to restore your
Outlook data, such as Outlook email,
Calendar, Contacts, and Tasks. You can
use a backup and restore solution. Make
sure it’s an application that’s approved by
Palm.
Some third-party applications do not
create a backup on your computer when you
synchronise. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
application vendor to find out if your info is
backed up during synchronisation.
TIP
14
CHAPTER
TROUBLESHOOTING
When you synchronise after a
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_your name.
DID YOU KNOW?
We recommend performing a
hard reset before selling, repairing, or
recycling your smartphone so that your
information is deleted.
DID YOU KNOW?
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1 Synchronise your smartphone with your
computer so that your smartphone
applications and info can be restored by
RESETTING YOUR SMARTPHONE
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CHAPTER
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TROUBLESHOOTING
synchronising again after you perform
the hard rest.
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
3 Reinsert the battery and replace the
battery cover.
4 While pressing and holding End ,
press and hold Power
until the
screen wakes up.
5 When prompted, press Up
all data
to erase
6 (Optional) Synchronise to restore your
previously synchronised info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
You can also perform a hard reset using
the Default Settings application on your
smartphone. Press Start, press Center, and
then select Applications. Select Organiser &
Tools, and then select Default Settings.
Enter 1234 (you do not need to press Option)
and press OK (left softkey).
TIP
254
RESETTING YOUR SMARTPHONE
Replacing the battery
Your smartphone comes with a
replaceable battery. Be sure to use a
replacement battery from Palm that is
compatible with Treo 500v models. Do not
use a battery from any earlier model of
smartphone.
CAUTION There is a risk of explosion if
the battery is replaced by an incorrect type.
Dispose of used batteries according to the
instructions.
Be sure to dispose of your old battery in an
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
TIP
Your smartphone stores all
your info even when you remove the battery.
DID YOU KNOW?
1 Press and hold Power
smartphone off.
to turn your
2 Holding your smartphone screen side
down, use two or more fingers to press
against the battery door to release it,
and then slide the door off the back of
your smartphone.
14
CHAPTER
TROUBLESHOOTING
3 Place a finger in the notch between the
stylus and the battery, and lift the
battery at a 45-degree angle.
4 Align the new battery’s contacts with
the phone contacts inside the battery
compartment.
5 Insert the new battery into the
compartment at a 45-degree angle,
pressing it into place. Slide the battery
door onto the back of the smartphone
until it clicks into place.
Battery
contacts
Smartphone
contacts
6 Press and hold Power
Palm® logo appears.
until the
RESETTING YOUR SMARTPHONE
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TROUBLESHOOTING
Performance
My battery seems to drain quickly
The applications are running slower than
usual
1 Press Home
Centre
, and then press
2 Select Applications
, and then
select Organiser & Tools .
3 Select Task Manager 
4 Press Menu
(right softkey) and
select Close All to close all your open
applications.
5 Press Done
(left softkey).
If the previous steps don’t fix the problem,
try doing a soft reset (see Performing a
soft reset).
Be sure that third-party applications are
designed for Windows Mobile 6 Standard.
Applications written for Windows Mobile 6
Professional or earlier versions of Windows
Mobile software do not work with your
smartphone.
TIP
If you can try a free version of the software
before purchasing it, you can test it first to
make sure it works properly.
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PERFORMANCE
If you have a Microsoft Direct Push email
solution (such as MyMail) or if you have set
up a schedule for wireless synchronisation,
check with your email provider or system
administrator to make sure that the server
is set up properly to work with your
smartphone. Incorrect server setup can
cause excessive drain on your battery.
For more tips on conversing battery life,
see Maximising battery life.
Screen
The screen appears blank
1 If you’re on a call, when the time period
specified in Power Management
expires, the screen dims. Press any key
except End to wake up the screen.
Pressing End hangs up the call.
2 Look closely at the screen. If you can
see a dim image, try adjusting the
screen brightness (see Adjusting the
brightness).
3 If that doesn’t work, perform a soft
reset (see Performing a soft reset).
4 If that doesn’t work, connect your
smartphone to the AC charger (see
Charging the battery) and perform a soft
reset again.
5 If that doesn’t work, perform a hard
reset (see Performing a hard reset).
If you are using a third-party application,
make sure that the application supports
320x240 screen resolution.
TIP
Network connection
Signal strength is weak
1 If you’re standing, move about 3 meters
in any direction.
2 If you’re in a building, move near a
window. Open any metal blinds.
3 If you’re in a building, move outdoors or
to a more open area.
4 If you’re outdoors, move away from
large buildings, trees, or electrical wires.
Become familiar with low coverage areas
where you live, commute, work, and play so
you know when to expect signal strength
issues.
TIP
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My smartphone won’t connect to the
mobile network
1 Try the suggestions above for weak
signals.
2 Turn off your phone and turn it on again
(see Turning your Palm® Treo™ 500v
smartphone on/off).
3 Perform a soft reset (see Performing a
soft reset).
My phone seems to turn off by itself
If a system error and reset occur, the
phone automatically turns on if it was on
before the reset. However, if your
smartphone can’t determine if your phone
was on before the reset, it does not
automatically turn on the phone (see
Turning your phone on).
5 If you’re in a vehicle, move your
smartphone so that it’s level
with a window.
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I can’t tell if data services are available
Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
The following icons appear in the title bar
to indicate whether data services are
available:
Your phone is connected to a 3G
UMTS network, but you are not
actively transmitting data. You
can still make or receive calls.
You are in a roaming coverage
area and your phone is
connected to a GPRS network,
but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
Your phone is on and a 3G UMTS
data connection is active. You
can make and receive calls and
transmit data simultaneously.
You are in a roaming coverage
area and your phone is
connected to a 3G UMTS
network, but you are not actively
transmitting data. Additional fees
may apply for calls or data
transmission.
Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.
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NETWORK CONNECTION
My smartphone won’t connect to the
Internet
Your smartphone supports GPRS or UMTS
(3G) wireless data networks. To connect to
the Internet, you must subscribe to data
services with your network operator.
•
Contact your network operator to verify
that your subscription plan includes data
services and that these services have
been correctly activated. Your network
operator should also be able to tell you
if there are any outages in your location.
•
Press Power
, select Wireless
Manager, and then select Phone to
turn off your phone; then repeat these
steps to turn it back on.
•
Perform a soft reset (see Performing a
soft reset).
•
Confirm that data services are correctly
configured on your smartphone by
doing the following:
1 Press Home
, and then press
Start
(left softkey).
2 Navigate to the My Settings content
list and press All Settings
(right
softkey).
•
Contact your network operator to verify
that your plan includes messaging
services, that these services have been
correctly activated, and that they are
available at your location. Your network
operator should be able to tell you if
messaging services have been
experiencing transmission delays.
•
If possible, contact the recipient or
sender of the message, and make sure
the receiving device can handle the type
of message you’re sending.
•
If a text message arrives but does not
display a notification, perform a soft
reset (see Performing a soft reset).
•
The network settings for text and
multimedia messaging are preset by the
network operator associated with the
SIM card included with your
smartphone. If you use a different SIM
card associated with a different network
operator, you need to manually enter
network settings to use messaging
services (see Manually entering
network connection settings).
3 Select Phone,
4 Select More, and then select
Networks.
5 If your network operator’s name
appears in the list, press Done
(left softkey). If not, contact your
network operator for assistance.
I can’t send or receive text or multimedia
messages
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
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I can’t make or receive calls using a
hands-free device with Bluetooth®
wireless technology
Verify all of the following:
•
If the headset doesn’t work, delete the
existing partnership and create a new one.
To delete the partnership:
1 Press Home
, and then press
Start
(left softkey).
•
Your Bluetooth device is charged and
turned on.
2 Navigate to the My Settings content
list and select Bluetooth.
•
Your smartphone is within range of the
hands-free device. Bluetooth range is
up to 9 meters in optimum
environmental conditions, which include
the absence of the following: obstacles,
radio interference from nearby
electronic equipment, and other factors.
3 On the Bluetooth Devices list, highlight
your headset.
•
The Bluetooth Settings screen is closed.
•
You are away from other devices using
the 2.4 GHz radio frequency, such as
cordless phones, microwaves, and
Wi-Fi equipment. If this is impossible,
move the phone closer to the
hands-free device.
•
260
The Bluetooth feature on your
smartphone is turned on (see Entering
basic Bluetooth settings).
I lost the connection between my
smartphone and my Bluetooth headset
The device specifications are
compatible with your smartphone.
SYNCHRONISATION
4 Press Menu
(right softkey), select
Delete, and then press Yes
(left
softkey) to confirm the deletion.
5 Create a new partnership (see
Connecting to devices with Bluetooth®
wireless technology.
Synchronisation
Synchronisation enables you to back up the
information on your smartphone onto your
computer or your server. If you ever need
to perform a hard reset or otherwise erase
all your information on your smartphone,
you can synchronise your smartphone with
your computer to restore the info. To make
sure you always have an up-to-date backup
of your info, synchronise frequently.
You can synchronise email and other
information directly with Microsoft
Exchange Server 2003 with Service Pack 2
or Exchange Server 2007 using Microsoft
Exchange ActiveSync®, or you can
synchronise your smartphone with your
computer, using the desktop sync
software from the Windows Mobile
Getting Started CD that came with your
smartphone.
DID YOU KNOW? You can go to the Windows
Mobile website for more information at
windowsmobile.com.
DID YOU KNOW? A common cause of sync
problems is the presence of protective
software, such as VPNs or firewalls, on your
computer or network.
Desktop sync software
This section covers issues with
synchronising using the desktop sync
software that came with your smartphone.
If you have a Windows XP computer, the
desktop sync software is called
ActiveSync® desktop software. If you have
a Windows Vista computer, the desktop
sync software is called Windows Mobile
Device Center.
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NOTE See Exchange ActiveSync (wireless
synchronisation) for help with direct
wireless synchronisation with an Exchange
server.
The desktop sync software does not
respond to sync attempt
As you complete the following steps,
synchronise after each step. If the
synchronisation is successful, you do not
need to complete the remaining steps.
1 Verify that the USB sync cable is
securely connected at all points (see
Setting up your computer for
synchronisation).
2 Make sure that all of the files you’re
trying to sync are closed on both your
computer and your smartphone.
3 On a Windows XP computer, look for
the ActiveSync
icon in the taskbar
on your computer to make sure
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ActiveSync desktop software is running
on your computer.
If the correct icons are not displayed, do
the following:
Smartphone: Press Home
, and
then press Centre
. Select
Applications
, and then select
ActiveSync
. Press Menu
(right softkey) and select Connections.
Make sure the Synchronise all PCs
using this connection box is checked,
and that USB is selected from the list.
Windows XP computer: Click Start,
navigate to Programs, and then select
Microsoft ActiveSync.
Windows Vista computer: Click Start,
select All Programs, and then select
Windows Mobile Device Center.
4 Do one of the following:
Windows XP computer: Double-click
the ActiveSync
icon in your taskbar.
From the File menu, select Connection
Settings. Make sure the Allow USB
connections box is checked, and then
click Connect.
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SYNCHRONISATION
Windows Vista computer: Click Start,
select All Programs, and then select
Windows Mobile Device Center.
Select Connect without setting up
your device, and then select
Connection settings. Make sure the
Allow USB connections box is
checked, and click Connect.
5 Perform a soft reset (see Performing a
soft reset).
6 Restart your computer and make sure
the desktop sync software is running.
7 If the problem persists, you can enable
advanced ActiveSync network
functionality. Press Home
, and
then press Start
(left softkey).
Navigate to the My Settings content
list and press All Settings
(right
softkey). Select Connections, select
More, and then select USB to PC.
Check the Enable advanced network
functionality box.
8 If problem persists, and you’re
synchronising through a USB hub, try
connecting the sync cable to a different
USB port or directly to your computer’s
built-in USB port.
9 If you’re already synchronising through
a built-in USB port on the front of your
computer, move the sync cable to a
USB on the back of your computer if
your computer has USB ports in both
places.
10 Uninstall the desktop software that
came with your smartphone, and then
insert the Windows Mobile Getting
Started CD, which came with your
smartphone, and repeat the installation
process (see Reinstalling the desktop
software).
11 For a Windows XP computer only,
delete the existing partnership between
your smartphone and your computer
and create a new one by doing the
following steps in turn:
•
Disconnect your smartphone and your
computer from the sync cable.
•
Right-click the grey ActiveSync
icon in the taskbar in the lower-right
corner of your computer screen, and
then select Open Microsoft
ActiveSync.
•
Click File, and then click Delete
Mobile Device. When asked to
confirm, click Yes.
•
Connect your smartphone and your
computer to the sync cable.
•
When the Synchronisation Setup
Wizard appears, follow the steps to
establish a sync relationship between
your smartphone and your computer.
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12 If your organisation uses a firewall or a
VPN connection, synchronising with
ActiveSync may not work. For a
Windows XP computer only, go to
microsoft.com and search for the
following topics to help with specific
firewall setup situations:
•
ActiveSync USB Connection
Troubleshooting Guide
•
ActiveSync with Sygate Personal
Firewall
•
ActiveSync with TrendMicro PC-cillin
Internet Security
•
ActiveSync with Norton Personal
Firewall
•
ActiveSync with Zone Alarm Security
Suite
•
ActiveSync with McAfee Personal
Firewall
•
ActiveSync with Windows Firewall
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13 Verify with your computer hardware
vendor that your operating system
supports your internal USB controller.
Synchronisation finishes but info doesn’t
appear where it should
•
264
With the included desktop sync
software, your smartphone can
synchronise with the root folders of
Microsoft Office Outlook Contacts,
Calendar, and Tasks (Outlook sold
separately; a free trial version is
available for download from the
Windows Mobile Getting Started CD). If
you want to synchronise with a global
Exchange Address Book, you must
copy the addresses to your local
Contacts list in Microsoft Office Outlook
(right-click the addresses and select
Add to Personal Address Book).
•
Microsoft Office Outlook subfolders and
public folders are not accessible with
the included software. You may want to
use a third-party solution instead.
•
If you’re trying to sync offline, be sure
to set your Microsoft Office Outlook
Calendar, Contacts, and Tasks to be
available offline.
SYNCHRONISATION
•
If you’re still having problems, try the
following:
1 Make sure you’re synchronising with
the intended desktop personal
information manager (PIM). The
Windows Mobile Getting Started CD
lets you synchronise with Microsoft
Office Outlook for Windows. If you use
a different PIM, you need to install
third-party software to synchronise. For
more information, consult the company
that makes the PIM.
2 Open the desktop sync software on
your computer, and make sure the Files
synchronisation option is selected (see
Changing which applications sync).
3 Uninstall the desktop sync software,
reboot your computer, insert the
Windows Mobile Getting Started CD,
which came with your smartphone, and
then repeat the installation process (see
Reinstalling the desktop software).
Synchronisation starts but doesn’t finish
Make sure that you installed the desktop
software that came with your smartphone.
If you’re not sure whether this software is
installed, reinstall it (see Reinstalling the
desktop software).
3 Manually enter any information you
added to your smartphone since the last
time you synchronised.
My video and music files won’t sync
4 Synchronise your phone and your
computer.
1 Make sure you have Windows Media
Player 10 or later installed on your
computer.
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My scheduled sync doesn’t work
2 Reinstall the desktop sync software
from the Windows Mobile Getting
Started CD, which came with your
smartphone (see Reinstalling the
desktop software). Media file
synchronisation fails if you installed the
desktop sync software before you
installed Windows Media Player.
By default, a scheduled sync does not work
while you are roaming. This is to prevent
roaming charges on your account. If
roaming charges are not a concern, follow
these steps to continue your sync schedule
while roaming:
My appointments show up in the wrong
time slot after I sync
2 Select Applications
select ActiveSync
1 Make sure that you installed the
desktop sync software that came with
your smartphone. If you’re not sure
whether this software is installed,
reinstall it (see Reinstalling the desktop
software).
3 Press Menu
(right softkey) and
select Schedule.
4 Check the Use above setting when
roaming box.
2 Open Microsoft Office Outlook and
correct the wrong entries.
An alert tells me that ActiveSync
encountered a problem on the server
1 Press Home
Centre
5 Press Done
, and then press
, and then
(left softkey).
There is a temporary problem with the
server or the server may be temporarily
SYNCHRONISATION
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overloaded. Try again later, and if the
problem persists, contact your system
administrator.
An alert tells me that there is not enough
free memory to sync my info
The ActiveSync application on your
smartphone ran out of storage space. Try
the following:
1 Close all running programs (see Closing
applications).
2 If the problem persists, see Making
room on your smartphone for
suggestions on other ways to free up
space on your smartphone.
An alert tells me that ActiveSync
encountered a problem with [item type]
[item name]
An error occurred during the sync of a
single item. This error can usually be
corrected only by removing the item that
caused the error. If you sync again to see if
the error persists, be aware that items
causing this type of error are skipped and
do not show up again.
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SYNCHRONISATION
My Home screen settings are not restored
after a hard reset
Settings such as the background image are
not backed up during synchronisation, so
they can’t be restored after a hard reset. If
you use a backup utility, you may be able
to restore a backup to recover your Home
screen setting and other additional info.
Exchange ActiveSync (wireless
synchronisation)
This section covers issues with direct
wireless synchronisation with an Exchange
server. See Desktop sync software for help
with synchronising using your desktop
sync software.
If you are synchronising with an Exchange
server and you’re unable to change your lock
settings, check with your system
administrator to find out if a systemwide
locking policy is in place.
TIP
An alert tells me that the server could not
be reached
Your smartphone had to wait too long to
connect to the Exchange server. The
connection may have been lost, the server
may be temporarily overloaded, or the
server may have encountered an internal
error. Check your Exchange server name
and proxy server settings (see Setting up
wireless synchronisation), and try
again later.
An alert tells me that my account
information could not be detected
When you set up the Exchange server sync
options, the credentials page was left
blank. Correct the credentials (see Setting
up wireless synchronisation), or set up
your smartphone to sync only with a
computer, and try to sync again.
Email
I have problems using my account
Occasionally you may experience problems
using an email account after you set it up.
If you followed the account setup
procedure (see Setting up email) and
are experiencing problems in using the
account, verify that the account complies
with your email provider’s requirements by
following these steps:
•
Verify both your password and your
username for your email account.
•
Some email service providers require
you to be on their network to use your
email account. If this is the case, be
sure to use your provider’s network as
the connection type for the account.
•
Some email service providers have
other requirements specific to their
service. For example, Yahoo! requires
you to set up POP mail forwarding for
your Yahoo! account to download email
messages to your smartphone. Check
with your service provider to see if any
provider-specific requirements exist.
An alert tells me the device timed out
while waiting for credentials
The Exchange server credentials screen
was left open too long. Re-enter the
Exchange server credentials, and try to
sync again.
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EMAIL
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•
Service provider settings frequently
change. If your email account was
working but you are currently
experiencing problems, check with your
service provider to see if any of the
account settings have changed.
I have problems sending and receiving
email
Short periods of time when email is
unavailable are common due to server
problems or poor wireless coverage. If you
have problems sending or receiving mail
for an extended period of time, check with
your ISP or email service provider to verify
that the service is working properly.
•
I have problems sending email
If you are able to receive email messages
but cannot send them, try the following
steps, in turn:
•
Make sure your ISP or email provider
allows you to access email on a
smartphone. Some providers do not
offer this option at all; other providers
require an upgrade for accessing email
on a smartphone.
•
Press Home
, and then press
Centre
. Select Applications
and then select ActiveSync
. Press
Menu
(right softkey) and select
Configure Server. Make sure the This
server requires an encrypted (SSL)
connection box is checked.
•
Enter the name of a different outgoing
mail server for sending mail. Many ISPs,
such as cable companies, require that
Scheduled email synchronisation is not
working
If email synchronisation is occurring and
you turn your smartphone off or the
connection to your email service provider is
disconnected, the synchronisation fails.
•
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EMAIL
Check the synchronisation schedule to
make sure that email sync is set to
occur at the expected day and time. See
Setting the synchronisation schedule
for details.
Press Home
, and then press
Centre
. Select Applications
and then select ActiveSync
. Press
Menu
(right softkey) and select
Configure Server. Make sure the verify
password setting is on. This is required
for over-the-air synchronisation.
you have an Internet connection to their
network to send email through their
servers. In this case, you can almost
always receive email from these
accounts, but if you want to send email,
you must send it through another server
(see Setting up a POP/IMAP account:
Common email providers).
My vCard or vCal email attachment isn’t
forwarding correctly
Microsoft Office Outlook provides several
features including vCard and vCal that work
with email client software on a Windows
computer. For these features to work
correctly, the email client software must be
properly set up. Follow these steps to
check the settings:
1 Click Start on your computer, and then
select Settings.
6 Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
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When I sync with my Exchange server my
info is not downloading to my
smartphone
Check with your system administrator to
obtain the name of the mail server that
offers you wireless access to the corporate
mail system. If you cannot obtain the name
of this server (some companies do not give
it out, because they do not want wireless
access to their servers), you cannot use
Exchange ActiveSync to synchronise with
the Exchange server. You can also check
the following setting:
2 Select Control Panel.
1 Press Home
Centre
, and then press
3 Select Internet Options, and then click
the Programs tab.
2 Select Applications
select ActiveSync
, and then
4 Make sure that the email field is set to
the correct email client software.
5 Click OK.
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TROUBLESHOOTING
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14
3 Press Menu
(right softkey) and
select Configure Server.
4 Make sure the This server requires an
encrypted (SSL) connection box is
checked.
Web
I can’t access a web page
First, make sure you have Internet access:
Open Internet Explorer Mobile and try to
view a web page you’ve loaded before. To
ensure that you’re viewing the page
directly from the Internet, press Menu
(right softkey) and select Refresh.
After confirming your Internet connection,
try to view the page in question again. If it
comes up blank, press Menu
(right
softkey) and select Refresh.
If you’re still having trouble, the page may
contain elements that are not supported by
Internet Explorer Mobile, such as Flash,
Shockwave, VBScript, WML script, and
other plug-ins.
Some websites use a redirector to their
true home page. For example, if you enter
270
WEB
the address http://palm.com/support, it
may resolve to http://palm.com/us/support.
If Internet Explorer Mobile can’t follow the
redirect, try using a desktop browser to
see the landing page of the redirector, and
enter that address in Internet Explorer
Mobile.
Your smartphone can open your email
application when you select an email address
on a web page. If nothing happens when you
select the link, try setting up your email
application first (see Setting up email).
TIP
An image or map is too small on my
smartphone screen
Internet Explorer Mobile has several
viewing modes: One Column, Default,
Desktop, and Full Screen. Switch to
Desktop to see the full-size image (see
Browsing the web).
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Internet Explorer
Mobile.
Camera
DID YOU KNOW? Pictures are 16-bit colour.
Resolution settings range from the low end of
96 x 72 pixels to a high end of 1600 x 1200
pixels. Video resolution settings range from a
low end of 176 x 144 pixels to a high end of
320 x 240 pixels. You can change the
resolution setting by pressing Menu (right
softkey) and selecting Resolution (still
images) or Quality (video).
•
For best results, verify that you have the
brightest light source coming from
behind you, lighting the subject’s face.
Avoid taking indoor pictures with the
subject in front of a window or light.
•
Make sure the subject is at least 0.5
meters away from the camera to
ensure good focus.
Here are some tips for taking good pictures
with the built-in camera:
Remember that when you synchronise
with a Windows XP computer, your
Camera images are stored in the
C:\Documents and
Settings\\My
Documents\Treo My Documents folder on
your hard drive (see Camera).
Clean the camera’s lens with a soft,
lint-free cloth.
The Camera preview image looks strange
•
•
Take pictures in bright lighting
conditions. Low-light images may be
grainy, due to the sensitivity of the
camera.
•
Hold the camera as still as possible. Try
supporting your picture-taking arm
against your body or a stationary object
(such as a wall).
•
Keep the subject of the pictures still.
Exposure time is longer with lower light
levels, so you may see a blur.
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Some third-party applications overwrite the
colour settings on your smartphone with
their own 8-bit colour settings. This can
affect the Camera Preview Mode. Delete
third-party applications one by one until the
preview image improves (see Removing
applications).
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Third-party
applications
Sometimes third-party applications can
cause conflicts on your smartphone.
Third-party applications that modify
wireless features may affect the
performance of your smartphone and may
require extra troubleshooting. Use caution
when installing the following types of
applications:
•
Ringtone managers
•
Caller ID applications
•
Instant messaging
•
Applications that modify when your
phone or data connections turn on or off
and how your phone behaves
If you recently installed an application and
your smartphone seems to be stuck, try
the following:
1 Perform a soft reset (see Performing a
soft reset).
2 Make sure the third-party application is
compatible with the Windows Mobile 6
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THIRD-PARTY APPLICATIONS
Standard operating system on your
smartphone.
3 Delete the most recently installed
application from your smartphone (see
Removing applications).
4 If the problem persists, perform another
soft reset.
5 If possible, synchronise or use a backup
utility to back up your most recent info.
6 Perform a hard reset (see Performing a
hard reset).
7 Synchronise or restore your backup to
restore the info in your built-in
applications.
8 If the problem is resolved, begin
reinstalling your third-party applications
one at a time.
9 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Getting more help
Contact the vendor of any third-party
software if you require further assistance.
excessive memory. Move multimedia
content and attachments to an
expansion card, or delete large files
from your smartphone (see Deleting
messages and Deleting a message).
You may also want to empty the
deleted items folder.
Remember that not all third-party
applications were written with the Treo 500v
smartphone keyboard and 5-way navigator in
mind. You may encounter strange behavior or
errors in these applications if you use the
keyboard and the 5-way navigator.
TIP
•
Internet: If you save links to pages
you’ve visited in Internet Explorer
Mobile, you may want to clear all recent
pages (see Customising your Internet
Explorer Mobile settings).
•
Third-party applications: You can
delete infrequently used applications or
move them to an expansion card (see
Copying or moving applications and files
between your smartphone and an
expansion card).
Making room on your
smartphone
If you store a large amount of information,
or install many third-party applications, the
internal memory on your smartphone may
fill up. Here are some common ways to
clear space on your smartphone:
•
Camera: Large images or videos take
up a lot of memory. Move images to an
expansion card or delete images from
your smartphone (see Pictures &
Videos).
•
Messaging: Multimedia content and
email attachments can consume
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Also, remember that your smartphone
includes an expansion card tray, and that
you can store applications and information
on expansion cards. However, you still
need free memory on the smartphone
itself to run applications from an expansion
card.
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Voice quality
Is the other person hearing an echo?
•
Try decreasing the volume on your
smartphone to avoid coupling
or feedback on the other person’s end.
This applies to both the speakerphone
and to the handset earpiece.
•
Position the smartphone closer to your
ear to prevent sound leaking back to the
microphone. Keep your hand away from
the microphone hole, which is on the
lower-right side of your smartphone.
•
If you’re using Speakerphone mode
with your smartphone lying on a flat
surface, try turning the smartphone
“face down” (screen facing the
surface).
Are you hearing your own voice echo?
Ask the other person to turn down their
volume or to hold the phone closer to
their ear.
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VOICE QUALITY
Is your voice too quiet on the other end?
Be sure to hold the bottom of the
smartphone, or the hands-free
microphone, close to your mouth.
Check the signal strength indicator. If the
signal is weak, try to find an area with
better coverage.
Terms
ActiveSync®
The software on your smartphone that
exchanges and updates the information
on your Palm® Treo™ 500v smartphone with
the information on your computer.
ActiveSync desktop software
The software on your Windows XP
computer that exchanges and updates the
information on your computer with the
information on your smartphone. To open
ActiveSync on your computer, double-click
the ActiveSync icon in the taskbar in the
lower-right corner of your screen. If the
icon does not appear, click Start, click All
Programs (or navigate to the Programs
group), and then select Microsoft
ActiveSync. See Installing ActiveSync
desktop software: Windows XP.
Alt (alternative)
The key that you use to enter accented
characters and symbols that do not appear
on your keyboard. Press Alt
to view the
alternative characters available. See
Entering other symbols and accented
characters.
auto-off interval
The time of inactivity that passes before
the screen on your smartphone turns off.
The wireless features on your smartphone
are unaffected by this setting. See
Optimizing power settings.
beam
The process of sending or receiving an
entry or application using Bluetooth®
wireless technology. See Beaming
information.
Bluetooth® wireless technology
Technology that enables devices such as
smartphones, mobile phones, and
computers to connect wirelessly to each
other so that they can exchange
information over short distances. For more
info, visit bluetooth.com. See Connecting
to devices with Bluetooth®
wireless technology.
content list
Group of related applications that give you
fast access to frequently used applications.
Content lists contain a mix of applications,
TERMS
275
files, and features. If you select a file or
feature from a content list, it opens in the
related application on your smartphone.
See Opening and closing applications.
desktop software
A Personal Information Manager (PIM)
application for computers, such as
Microsoft Outlook®, that helps you manage
your personal information and keep it
synchronised with your smartphone. See
Installing ActiveSync desktop software:
Windows XP or Installing Windows Mobile
Device Center: Windows Vista.
GPRS (General Packet Radio Service)
A mobile Internet connectivity technology
that allows persistent data connections.
(Additional charges may apply.) See What
are all those icons?
MMS (Multimedia Messaging System)
An enhanced messaging system that
enables you to send pictures, animations,
and ringtones almost instantly. See
Creating and sending a multimedia
message.
Mobile Device
The component on your Windows XP
computer that enables you to install
applications and other information on your
smartphone. To access it, open Windows
Explorer or My Computer and look for the
icon that represents your smartphone. See
Installing applications from your computer.
Option
The rechargeable battery technology used
in your smartphone. See Charging the
battery.
Press this key and then a second key to
enter the character or to access the feature
displayed above the letter on the second
key. See Entering numbers, punctuation,
and symbols.
Microsoft Exchange ActiveSync®
partnership
Technology that allows your smartphone to
synchronise email, contacts, calendar
events, and tasks wirelessly with
The connection that you make between
two devices by means of Bluetooth
wireless technology. The devices
Lithium-ion (Li-ion)
276
Microsoft Exchange Server 2003 or 2007.
See Setting up wireless synchronisation.
TERMS
recognise each other because each device
finds the same passkey on the other
device. After you create a partnership
between the devices, you no longer need
to enter the passkey. Partnership is also
known as paired relationship, pairing,
trusted device, and trusted pair on some
devices. See Connecting to devices with
Bluetooth® wireless technology.
Phone Off
Appearing on the Home screen, this
indicates that your smartphone is not
connected to any network, and you cannot
make calls except those to emergency
numbers. You can still use the organiser
features, however. To turn the phone on/
off, go to the Wireless Manager. See
Turning your phone on.
Phone/Send
The button on your smartphone that dials
after you’ve entered a phone number. See
Making calls from the Home screen.
piconet
An ad-hoc network of devices that uses
Bluetooth wireless technology to connect
one master device with up to seven active
slave devices. The network can include up
to 255 inactive, or parked, slave devices
which the master device can bring into
active status at any time.
PIM (personal information manager)
A genre of software that includes
applications such as Microsoft Outlook,
Palm® Desktop software, Lotus Notes, and
ACT!. PIMs generally store contacts,
schedules, tasks, and memos.
PIN (personal identification number)
The password assigned to your SIM card
by your network operator. Turning on the
PIN lock secures your wireless account.
See also PUK. See Locking the SIM card.
PIN2 (personal identification number 2)
A code that protects certain network
settings such as fixed dialling.
PUK (PIN unlock key)
A special extended password assigned to
your SIM card. If you enter the wrong PIN
more than the allowed number of times,
your SIM is blocked and you must call your
network operator for the PUK. See Locking
the SIM card.
TERMS
277
Secure Sockets Layer (SSL)
streaming
A security protocol that enables you to
send personal information in a more secure
manner over the Internet.
Technology that enables you to access
media content—for example, watch video
or listen to an audio program—directly
from the Internet on your smartphone
without needing to download and a save a
file on your smartphone. See Viewing a
video.
SIM (Subscriber Identity Module) card
The smartcard, inserted into your
smartphone, that contains your mobile
account information, such as your phone
number and the services to which you
subscribe. You can also store addresses,
phone numbers, and SMS messages on
the SIM card. See Inserting the SIM card
and battery.
SMS (Short Messaging Service)
The service that exchanges short text
messages almost instantly between
mobile devices. Your smartphone can send
and receive text messages while you are
on a call. See Creating and sending a text
message.
Start
The menu on your smartphone from which
you can open all applications. See Opening
and closing applications.
278
TERMS
synchronisation
The process in which information that is
entered or updated on your smartphone,
your computer, or a server is automatically
updated in one of the other locations either
wirelessly or by means of a cable
connection. See Synchronising
information.
UMTS (Universal Mobile
Telecommunications System)
One of the third-generation (3G) mobile
phone technologies that is designed for
high-speed data transfer, with rates up to
384 Kbps, as well as voice and multimedia
services. It uses W-CDMA as the
underlying technology. See What are all
those icons?
username
The name associated with your
smartphone that distinguishes it from
other Windows Mobile® devices. If you
install desktop synchronisation software,
you are asked to give your smartphone a
username. If you only synchronise
wirelessly using Microsoft Exchange
ActiveSync, you do not need to give your
smartphone a username. See Installing
ActiveSync desktop software: Windows
XP.
Windows Mobile
The operating system of your Treo 500v
smartphone. Your smartphone uses
Windows Mobile® 6 Standard edition.
When installing third-party applications to
your smartphone, be sure to install only
apps that are written for Microsoft
Windows Mobile 6 Standard. Apps
designed for Microsoft Windows Mobile 6
Professional or any edition of Windows
Mobile 5.0 software are not compatible
with your Treo 500v smartphone. See
Installing third-party applications.
Windows Mobile Device Center
The software on your Windows Vista
computer that enables you to synchronise
content and manage music, pictures, and
videos between your smartphone and your
computer. To open Windows Mobile
Device Center on your computer, click
Start, click All Programs, and select
Windows Mobile Device Center. See
Installing Windows Mobile Device Center:
Windows Vista.
TERMS
279
280
TERMS
Important safety and
legal information
FCC Statement
This equipment has been tested and found to comply with the limits
for a Class B computer peripheral, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
RF exposure
General statement on RF energy: Your smartphone contains a
transmitter and a receiver. When it is ON, it receives and transmits
RF energy. When you communicate with your smartphone, the
system handling your call controls the power level at which your
smartphone transmits.
Specific Absorption Rate (SAR): Your mobile device is a radio
transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific
organisation ICNIRP and include safety margins designed to assure
the protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg
and the highest SAR value for this device when tested at the ear was
0.741 W/kg*. As mobile devices offer a range of functions, they can
be used in other positions, such as on the body.
As SAR is measured utilising the device’s highest transmitting
power, the actual SAR of this device while operating is typically
below that indicated above. This is due to automatic changes to the
power level of the device to ensure it only uses the minimum power
required to communicate with the network.
*The tests are carried out in accordance with IEC standard
PT62209-1.
Maximum SAR Values (W/kg) CE
Band
GSM 900
GSM 1800
WCDMA 2100
Head SAR
0.888
0.502
0.504
To view the most recent SAR values of the Treo 500v smartphone,
visit www.palm.com/XXXXX.
Body worn operation: Important safety information regarding radio
frequency radiation (RF) exposure:
To ensure compliance with RF exposure guidelines the smartphone
must be used with a minimum of 15mm separation from the body.
Failure to observe these instructions could result in your RF exposure
exceeding the relevant guideline limits.
Limiting exposure to radio frequency (RF) fields: For individuals
concerned about limiting their exposure to RF fields, the World
Health Organisation (WHO) provides the following advice:
Precautionary measures: Present scientific information does not
indicate the need for any special precautions for the use of mobile
phones. If individuals are concerned, they might choose to limit their
IMPORTANT SAFETY AND LEGAL INFORMATION
281
own or their children’s RF exposure by limiting the length of calls, or
using ‘hands-free’ devices to keep mobile phones away from the
head and body.
Further information on this subject can be obtained from the WHO
home page http://www.who.int/peh-emf WHO Fact sheet 193: June
2000.
FCC RF Safety Statement
In order to comply with FCC RF exposure safety guidelines, users
MUST use one of the following types of bodyworn accessories:
•
•
A Palm® brand body-worn accessory that has been tested for
SAR compliance and is intended for use with this product.
An accessory that contains NO metal (snaps, clips, etc) and
provides AT LEAST 1.5 cm of separation between the users body
and the unit.
Do NOT use the device in a manner such that it is in direct
contact with the body (i.e. on the lap or in a breast pocket). Such use
will likely exceed FCC RF safety exposure limits. See
www.fcc.gov/oet/rfsafety/ for more information on RF exposure
safety.
Responsible party
(North America)
Palm Inc.
950 W. Maude Ave.
Sunnyvale, CA 94085
USA
palm.com
(Europe)
Roy Bedlow
Buckhurst Court
London Road
Wokingham, Berkshire RG40 1PA,
UK
Declaration of Conformity
We, Palm Inc., declare under sole responsibility that the product:
Model name:
Treo 500v
Description:
PDA phone
Is in conformity with the following standards and/or other normative
document:
•
ETSI EN 301 511
•
ETSI EN 301 908-1
•
ETSI EN 301 908-2
•
ETSI EN 300 328
•
ETSI EN 301 489-1/-7/-17/-24
•
EN60950-1
•
EN 50360
We hereby declare that the above named product is in conformance
to all essential requirements of the RTTE Directive 1999/5/EC.
The conformity assessment procedure referred to Article 10 and
detailed in Annex IV of directive 1999/5/EC has been related to
Articles:
•
R&TTE Article 3.1 (a) Health and Safety
•
R&TTE Article 3.1 (b) EMC
•
R&TTE Article 3.2 Spectrum Usage
Identification mark
0984 (notified body) CE.
This identification mark is permanently provided on the device label.
The technical documentation relevant to the above equipment will be
held at:
Palm Inc.
950 W Maude Avenue
Sunnyvale, CA. 94085
U.S.A.
282
IMPORTANT SAFETY AND LEGAL INFORMATION
Person responsible for making this declaration:
Maximum SAR Values (W/kg) CE
David Woo/Sr Compliance Engineer
Sunnyvale/August 31, 2006
Antenna Care/Unauthorised Modifications
Use only the supplied integral antenna. Unauthorised antenna
modifications or attachments could damage the unit and may violate
FCC regulations. Any changes or modifications not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Band
GSM 900
GSM 1800
WCDMA 2100
Head SAR
0.888
0.502
0.504
To view the highest reported (FCC) SAR values of the Treo 500v, visit
www.palm.com/41057.
FCC OET Bulletin 65 Supplement C
Safety: EN 60950: 2000 (Jan-2000)
Radiated Emissions: EN 55022
FCC ID: MSQ-777
IC ID: 3905A-777
Potentially Unsafe Areas
Potentially explosive atmospheres: Turn off your smartphone when
you are in any areas with a potentially explosive atmosphere, such as
fueling areas (gas or petrol stations) or storage facilities for fuel or
chemicals.
Treo 500v
Declaration of Conformity
Power specifications
Treo 500 and Treo 500v
Palm declares that the above model of Treo 500v smartphone is
compliant with the regulations below. The declaration applies to the
smartphone and its associated accessories (power supply, headset,
and USB cable) where applicable.
Keep your battery away from direct sunlight and other sources of
heat. Temperatures over 50 degrees Celsius (120 degrees
Fahrenheit) can permanently reduce the capacity and life span of any
lithium-ion battery.
Adapter source: PI Electronics (H.K.) Ltd.
Model:
AD7112A
Input Rating:
100-240 Vac, 50/60Hz, 0.25A
Output Rating:
5.2Vdc, 500mA
Maximum Scaled SAR Values (W/kg) FCC
Head SAR (Held to Ear)
1.17
Body SAR (Worn)
0.835
Adapter source: Dee Van Enterprise Co.,Ltd.
Model:
DSC51F 52100
Input Rating:
100-240 Vac, 50/60Hz, 0.2A
IMPORTANT SAFETY AND LEGAL INFORMATION
283
Output Rating:
5.2Vdc,1A
•
Battery Source: Palm
Model:
SBP-10
Rating:
3.7Vdc,1200mAh
ALWAYS keep the smartphone more than six inches from their
pacemaker when the smartphone is turned ON.
•
Not carry the smartphone in a breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn the smartphone OFF immediately if you have any reason to
suspect that interference is taking place.
Battery Source: Palm
Model:
157-10099-00
Rating:
3.7Vdc,1200mAh
Operational Warnings
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. Read this information before using your integrated
multi-service portable radio.
For the safe and efficient operation of your radio, observe these
guidelines:
Potentially Unsafe Areas/Potentially explosive
atmospheres Obey all signs and instructions regarding turning off
your smartphone. In particular, turn off your smartphone when you
are in any areas with a potentially explosive atmosphere, such as
fueling areas (gas or petrol stations, below deck on boats), storage
facilities for fuel or chemicals, blasting areas and areas near electrical
blasting caps, and areas where there are chemicals or particles (such
as metal powders, grains, and dust) in the air.
Interference to Medical and Personal Electronic Devices Most
but not all electronic equipment is shielded from RF signals and
certain electronic equipment may not be shielded against the RF
signals from your smartphone.
Pacemakers The Health Industry Manufacturers Association
recommends that a minimum separation of six inches (6") be
maintained between a smartphone and a pacemaker to avoid
potential interference with the pacemaker. These recommendations
are consistent with the independent research by the
recommendations of Wireless Technology Research.
Persons with pacemakers should:
284
IMPORTANT SAFETY AND LEGAL INFORMATION
Audio Safety Some hearing aids may be affected by some digital
smartphone models. You may want to consult your doctor in the
event of you experience interference with your hearing aid while
using your smartphone. When using the speakerphone feature, it is
recommended that you place your smartphone at a safe distance
from your ear.
Other Medical Devices If you use any other personal medical
device, consult the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your physician may be
able to assist you in obtaining this information.
Turn your smartphone OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.
Interference to Other Electronic Devices RF energy may affect
improperly installed or inadequately shielded electronic operating and
entertainment systems in motor vehicles. Check with the
manufacturer or representative to determine if these systems are
adequately shielded from external RF energy. Also check with the
manufacturer of any equipment that has been added to the vehicle.
Repetitive Motion Injuries When using the keyboard or playing
games on your smartphone, you may experience discomfort in your
neck, shoulders, hands, arms, of other parts of the body. To avoid
any injury, such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorder, make sure to take necessary breaks from
use, take longer rests (such as several hours) if discomfort or tiring
begins, and see a doctor if discomfort persists.
Blackouts and Seizures Blinking lights, such as those experienced
with television or playing video games, may cause some people to
experience blackout or seizure, even if never experienced before. In
the event a smartphone user should experience any disorientation,
loss of awareness, convulsion, eye or muscle twitching or other
involuntary movements, stop use immediately and consult a doctor.
Individuals with personal or family history of such events should
consult a doctor before using the device. To limit the possibility of
such symptoms, wherever possible every hour take a minimum of 15
minutes, use in a well lighted area, view the screen from the farthest
distance and avoid exposure to blinking lights if you are tired.
Aircraft While in aircraft, follow all instructions regarding the
operation of your smartphone. Use of your smartphone while on
board on aircraft must be done in accordance in compliance with
airline instructions and regulations.
Vehicles with Air Bags Your smartphone should not be placed in a
position that would affect the operation of air bag deployment or in a
position that, should the air bag inflate, could propel the smartphone.
Air bags will inflate with great force and care should be taken to
protect within a vehicle that has air bags.
Battery Your smartphone includes an internal lithium ion battery.
Please note that use of certain data applications can result in heavy
battery use and may require frequent battery charging. Any disposal
of the smartphone must comply with laws and regulations pertaining
to lithium ion batteries.
Distraction
Driving: Full attention must be given to driving at all times in order to
reduce the risk of an accident. Using a smartphone while driving
(even with a hands-free kit) causes distraction and can lead to an
accident. You must comply with local laws and regulations restricting
the use of wireless devices while driving.
Operating machinery: Full attention must be given to operating the
machinery in order to reduce the risk of an accident.
Product handling
General statement on handling and use: You alone are responsible
for how you use your smartphone and any consequences of its use.
You must always switch off your smartphone wherever the use of a
phone is prohibited. Use of your smartphone is subject to safety
measures designed to protect users and their environment.
•
Always treat your smartphone and its accessories with care and
keep it in a clean and dust-free place.
•
Do not expose your smartphone or its accessories to open
flames or lit tobacco products.
•
Do not expose your smartphone or its accessories to liquid,
moisture or high humidity.
•
Do not drop, throw or try to bend your smartphone or its
accessories.
•
Do not use harsh chemicals, cleaning solvents, or aerosols to
clean the device or its accessories.
•
Do not paint your smartphone or its accessories.
•
Do not attempt to disassemble your smartphone or its
accessories, only authorised personnel must do so.
•
Do not expose your smartphone or its accessories to extreme
temperatures, minimum 0 and maximum +45 degrees Celsius.
•
Please check local regulations for disposal of electronic products.
•
Do not carry your smartphone in your back pocket as it could
break when you sit down.
Small children: Do not leave your smartphone and its accessories
within the reach of small children or allow them to play with it.
They could hurt themselves or others, or could accidentally damage
the smartphone.
Your smartphone contains small parts with sharp edges that may
cause an injury or which could become detached and create a
choking hazard.
Demagnetisation: To avoid the risk of demagnetisation, do not allow
electronic devices or magnetic media close to your smartphone for a
long time.
Electrostatic discharge (ESD): Do not touch the SIM card’s metal
connectors.
Antenna: Do not touch the antenna unnecessarily.
Normal use position: When making or receiving a phone call, hold
your smartphone to your ear, with the bottom towards your mouth or
as you would a fixed line phone.
IMPORTANT SAFETY AND LEGAL INFORMATION
285
Air bags: Do not place a smartphone in the area over an air bag or in
the air bag deployment area. Store the smartphone safely before
driving your vehicle.
Seizures/blackouts: This smartphone is capable of producing bright
flashing lights.
If your smartphone or its accessory has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you have
taken it to be checked at an authorised service centre.
Repetitive motion injuries: To minimise the risk of RSI, when
texting or playing games with your smartphone:
Interference
•
Do not grip the smartphone too tightly
•
Press the buttons lightly
•
Make use of the special features in the handset which minimise
the number of buttons which have to be pressed, such as
message templates and predictive text
•
Take lots of breaks to stretch and relax
Emergency calls: This smartphone, like any wireless phone,
operates using radio signals, which cannot guarantee connection in
all conditions. Therefore, you must never rely solely on any wireless
phone for emergency communications.
Loud noise: This smartphone is capable of producing loud noises
which may damage your hearing.
Bright light: This smartphone is capable of producing a flash of light
or can be used as a torch. Do not use it too close to the eyes.
Smartphone heating: Your smartphone may become warm during
charging and during normal use.
Electrical Safety
Accessories: Use only approved accessories.
Do not connect with incompatible products or accessories.
Take care not to touch or allow metal objects, such as coins or key
rings, to contact or short-circuit the battery terminals.
Connection to a car: Seek professional advice when connecting a
phone interface to the vehicle electrical system.
Faulty and damaged products: Do not attempt to disassemble the
smartphone or its accessory.
286
Only qualified personnel must service or repair the smartphone or its
accessory.
IMPORTANT SAFETY AND LEGAL INFORMATION
General statement on interference: Care must be taken when
using the smartphone in close proximity to personal medical devices,
such as pacemakers and hearing aids.
Pacemakers: Pacemaker manufacturers recommend that a
minimum separation of 15 cm be maintained between a mobile
phone and a pacemaker to avoid potential interference with the
pacemaker. To achieve this use the smartphone on the opposite ear
to your pacemaker and do not carry it in a breast pocket.
Hearing aids: People with hearing aids or other cochlear implants
may experience interfering noises when using wireless devices or
when one is nearby.
The level of interference will depend on the type of hearing device
and the distance from the interference source, increasing the
separation between them may reduce the interference. You may also
consult your hearing aid manufacturer to discuss alternatives.
Medical devices: Please consult your doctor and the device
manufacturer to determine if operation of your smartphone may
interfere with the operation of your medical device.
Hospitals: Switch off your wireless device when requested to do so
in hospitals, clinics, or health care facilities. These requests are
designed to prevent possible interference with sensitive medical
equipment.
Aircraft: Switch off your wireless device whenever you are
instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices on board
the aircraft, if your device offers a “flight mode” this must be
enabled prior to boarding an aircraft.
Interference in cars: Please note that because of possible
interference to electronic equipment, some vehicle manufacturers
forbid the use of mobile phones in their vehicles unless a hands-free
kit with an external antenna is included in the installation.
Explosive environments
Petrol stations and explosive atmospheres: In locations with
potentially explosive atmospheres, obey all posted signs to turn off
wireless devices such as your smartphone or other radio equipment.
Driving Safety Tips Details
Get to know your smartphone and its features such as speed-dial
and redial. Carefully read your instruction manual and learn to
take advantage of valuable features most smartphone models
offer including, automatic redial and memory dial—most
smartphone models can store up to 99 numbers in memory dial.
Also, work to memorize the smartphone keyboard so you can
use the speed-dial function without taking your attention off the
road.
When available, use a hands-free device. A number of hands-free
smartphone accessories are readily available today. Whether you
choose an installed mounted device for your smartphone or a
speaker phone accessory, take advantage of these devices if
available to you.
Make sure you place your smartphone within easy reach and
where you can grab it without removing your eyes from the road.
If you get an incoming call at an inconvenient time, let your
voicemail answer it for you.
Suspend conversations during hazardous driving conditions or
situations. Let the person you are speaking to know you are
driving; if necessary, suspend the call in heavy traffic or
hazardous weather conditions. Rain, sleet, snow, and ice can be
hazardous, but so is heavy traffic. As a driver, your first
responsibility is to pay attention to the road.
Do not take notes or look up phone numbers while driving. If you
are reading an address book or business card while driving a car,
or writing a to-do list, then you are not watching where you are
going. It’s common sense. Don’t get caught in a dangerous
situation because you are reading or writing and not paying
attention to the road or nearby vehicles.
Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic. Try to plan your
calls before you begin your trip, or attempt to coincide your calls
with times you may be stopped at a stop sign, red light or
Areas with potentially explosive atmospheres include fuelling areas,
below decks on boats, fuel or chemical transfer or storage facilities,
areas where the air contains chemicals or particles, such as grain,
dust, or metal powders.
Blasting caps and areas: Turn off your mobile phone or wireless
device when in a blasting area or in areas posted turn off “two-way
radios” or “electronic devices” to avoid interfering with blasting
operations.
Driving Safety Tips Overview
Always obey all laws and regulations on the use of the smartphone in
your driving area.
Safety — Your most important call. The Wireless Industry reminds
you to use your smartphone safely when driving.
Get to know your smartphone and its features, such as
speed-dial and redial.
When available, use a hands-free device.
Position your smartphone within easy reach.
Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions.
Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic.
Do not engage in stressful or emotional conversations that may
divert your attention from the road.
Dial 911 to report serious emergencies. This is a free call from
your smartphone.
Use your smartphone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless
number when necessary.
IMPORTANT SAFETY AND LEGAL INFORMATION
287
7
otherwise stationary. But if you need to dial while driving, follow
this simple tip: Dial only a few numbers, check the road and your
mirrors, then continue.
For more information, please go to the FCC’s Consumer Alert on
accessibility of digital wireless phones at http://www.fcc.gov/cgb/
consumerfacts/accessiblewireless.html.
Do not engage in stressful or emotional conversations that may
be distracting. Stressful or emotional conversations and driving
do not mix-they are distracting and even dangerous when you are
behind the wheel. Make people you are talking with aware you
are driving and if necessary, suspend phone conversations which
have the potential to divert your attention from the road.
Wireless telephones are hand-held phones with built-in antennas,
often called cell, mobile, or PCS phones. These phones are popular
with callers because they can be carried easily from place to place.
Use your smartphone to call for help. Your smartphone is one of
the greatest tools you can own to protect yourself and your
family in dangerous situations-with your smartphone at your side,
help is only three numbers away. Dial 911 in the case of fire,
traffic accident, road hazard, or medical emergencies.
Remember, 911is a free call on your smartphone.
Use your smartphone to help others in emergencies. If you see
an auto accident, crime in progress, or other serious emergency
where lives are in danger, call 911, as you would want others to
do for you.
10 Call roadside assistance or a special wireless non-emergency
assistance number when necessary. Certain situations you
encounter while driving may require attention, but are not urgent
enough to merit a call to 911. But you can still use your
smartphone to lend a hand. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you know to
be stolen, call roadside assistance or other special
non-emergency wireless number.
NOTICE FOR CONSUMERS WITH HEARING
DISABILITIES
Digital Wireless Phones to be Compatible with Hearing
Aids On July 10, 2003, the Federal Communications Commission
(FCC) modified the exemption for wireless phones under the Hearing
Aid Compatibility Act of 1988. This means that wireless phone
manufacturers and service providers must make digital wireless
phones accessible to individuals who use hearing aids.
288
IMPORTANT SAFETY AND LEGAL INFORMATION
Wireless telephones are two-way radios. When you talk into a
wireless telephone, it picks up your voice and converts the sound to
radio frequency energy (or radio waves). The radio waves travel
through the air until they reach a receiver at a nearby base station.
The base station then sends your call through the telephone network
until it reaches the person you are calling.
When you receive a call on your wireless telephone, the message
travels through the telephone network until it reaches a base station
close to your wireless phone. Then the base station sends out radio
waves that are detected by a receiver in your telephone, where the
signals are changed back into the sound of a voice.
The Federal Communications Commission (FCC) and the Food and
Drug Administration (FDA) each regulate wireless telephones. FCC
ensures that all wireless phones sold in the United States follow
safety guidelines that limit radio frequency (RF) energy. FDA
monitors the health effects of wireless telephones. Each agency has
the authority to take action if a wireless phone produces hazardous
levels of RF energy.
FDA derives its authority to regulate wireless telephones from the
Radiation Control provisions of the Federal Food, Drug, and Cosmetic
Act (originally enacted as the Radiation Control for Health and Safety
Act of 1968). [http://www.fda.gov/cdrh/comp/eprc.html].
FCC derives its authority to regulate wireless telephones from the
National Environmental Policy Act of 1969 (NEPA) and the
Telecommunications Act of 1996
http://www.fcc.gov/telecom.html]. Updated 7/16/2003
Hands-Free Capability All CTIA Certified portable products provide
the consumer with a toll-free number for the purchase of a
compatible hands-free device. 1-800-881-7256
STATIC ELECTRICITY, ESD, AND YOUR PALM DEVICE
Electrostatic discharge (ESD) can cause damage to electronic devices
if discharged into the device, so you should take steps to avoid such
an occurrence.
Description of ESD Static electricity is an electrical charge caused
by the buildup of excess electrons on the surface of a material. To
most people, static electricity and ESD are nothing more than
annoyances. For example, after walking over a carpet while scuffing
your feet, building up electrons on your body, you may get a shock—
the discharge event—when you touch a metal doorknob. This little
shock discharges the built-up static electricity.
ESD-susceptible equipment Even a small amount of ESD can
harm circuitry, so when working with electronic devices, take
measures to help protect your electronic devices, including your
Palm® device, from ESD harm. While Palm has built protections
against ESD into its products, ESD unfortunately exists and, unless
neutralized, could build up to levels that could harm your equipment.
Any electronic device that contains an external entry point for
plugging in anything from cables to docking stations is susceptible to
entry of ESD. Devices that you carry with you, such as your Palm
device, build up ESD in a unique way because the static electricity
that may have built up on your body is automatically passed to the
device. Then, when the device is connected to another device such
as a docking station, a discharge event can occur.
Precautions against ESD Make sure to discharge any built-up
static electricity from yourself and your electronic devices before
touching an electronic device or connecting one device to another.
The recommendation from Palm is that you take this precaution
before connecting your Palm device to your computer, placing the
device in a cradle, or connecting it to any other device. You can do
this in many ways, including the following:
•
Ground yourself when you’re holding your device by
simultaneously touching a metal surface that is at earth ground.
For example, if your computer has a metal case and is plugged
into a standard three-prong grounded outlet, touching the case
should discharge the ESD on your body.
•
Increase the relative humidity of your environment.
•
Install ESD-specific prevention items, such as grounding mats.
Conditions that enhance ESD occurrences Conditions that can
contribute to the buildup of static electricity in the environment
include the following:
•
Low relative humidity.
•
Material type (The type of material gathering the charge. For
example, synthetics are more prone to static buildup than natural
fibers like cotton.)
•
The rapidity with which you touch, connect, or disconnect
electronic devices.
While you should always take appropriate precautions to discharge
0ectricity, if you are in an environment where you notice ESD events,
you may want to take extra precautions to protect your electronic
equipment against ESD.
Precaution against hearing loss Protect your hearing. Listening to this
device at full volume for a long period of time can damage your
hearing.
A pleine puissance, l'écoute prolongée du baladeur peut
endommager l'oreille de l'utilisateur. Consultez notre site web
www.palm.com/fr pour plus d'informations.
Waste disposal Please recycle appropriately. For appropriate
recycling and disposal instructions please visit: www.palm.com/
environment.
IMPORTANT SAFETY AND LEGAL INFORMATION
289
290
IMPORTANT SAFETY AND LEGAL INFORMATION
Specifications
Radio
•
Dual mode GSM/UMTS phone
•
GSM 900/1800/1900 quad band
•
UMTS 2100 tri-band
•
GPRS Multi-slot Class 10, Class B
•
UMTS PS data
•
Personal speakerphone
•
Hands-free headset jack (2.5 mm, 3-barrel connector)
•
Microphone mute option
Processor technology
•
Samsung processor—300MHz
Expansion
•
microSD expansion card tray
Battery
•
Rechargeable Lithium-ion
•
1200mAh power
•
Removable for replacement
•
3 hours full charge time
Operating system
•
Windows Mobile® 6 Standard
Camera
•
Still image capture resolution:1600 x 1200, 2 megapixel
•
2.5x digital zoom
Size
•
4.44 in. x 2.34 in. x 0.84 in.
(112.9mm x 59.3mm x 21.3mm)
Weight
•
5.4 ounces (154 grams)
Phone features
SPECIFICATIONS
291
Connectivity
•
Bluetooth wireless technology (2.0 compliant)
Display
•
65,536 colours (16-bit colour)
•
Resolution: 320 x 240
•
User-adjustable brightness
•
Built-in 30-key keyboard plus 5-way navigator
•
Backlight for low lighting conditions
•
Phone
•
Calendar
•
Messaging (text,
multimedia, and email)
•
Tasks
•
Calculator
•
Internet Explorer Mobile
(web browser)
•
ActiveSync
•
Excel Mobile
•
Camera
•
Word Mobile
•
Pictures & Videos
•
PowerPoint Mobile
•
Windows Media Player
Mobile
•
ClearVue PDF Viewer
•
Bluetooth Plug-in
Keyboard
Included software
System requirements
Operating and storage
temperature range
292
SPECIFICATIONS
®
®
•
Contacts
•
Windows XP or Vista (later versions may also be
supported)
•
32MB of available memory (RAM)
•
170MB of free hard disk space
•
Available USB port
•
32°F to 104°F (0°C to 40°C)
•
5% to 90% RH
Index
NUMERICS
112 calls 37, 233, 287
1st day of week option 182
3GP files 162
3GPP files 119, 158
3GPP2 files 119, 158
5-way navigator 7, 19, 20,
273
911 calls 37, 233, 287
AC charger 10, 11, 82
accented characters 27
accessing
ActiveSync 81
alternate characters 27
calculator 221
information 30, 239
menu items 21, 22
online address books 104
Outlook folders 264
PDF Viewer 191
remote files 245
the Internet 242, 244, 258
web pages 135, 137, 139,
270
accounts
conference calls and 45
missing phone numbers
and 15
preventing unauthorised
use of 233
removing email 98
troubleshooting 267
action keys 7, 21
actions 21
activating items on screen 21
active call info 42
active calls. See phone calls
ActiveSync
defined 275
installing 70, 78
opening 81
receiving email and 102
synchronising with 70, 71,
251, 261
troubleshooting 251, 261–
266
ActiveSync icon 81, 189, 275
ActiveSync Plug-in for
Bluetooth 84
Add Favourite dialog box 137
Add to Favourites command
137
Add to Personal Address
Book command 264
adding
a second call 44
appointments 178
attachments to email 101,
113
bookmarks 137
caller ID pictures 174
connections 243, 245,
246
contacts 173
expansion cards 216
notes 174
passkeys 142, 143
signatures 107
tasks 183
untimed events 179, 180
address book 104, 176, 264
Address List Lookup 209
addresses
adding 174
copying 264
entering email 101
looking up corporate 209
multiple recipients and
101, 118
selecting 21, 270
synchronising 264
INDEX
293
adjusting screen brightness
229
advancing slides 194, 195
Agenda View (calendar) 177
alarm clock 237
alarms
adding 179, 184
setting 237
alert tones. See alarms;
ringtones
Allow cookies check box 139
Allow USB connections
check box 262
Alt key 25, 275
alternate characters 27
alternate characters list 27
AMR files 119
animation 162, 194, 195
anniversaries 180
Answer button 41
answering the phone 41, 45
antenna 283
applications
See also third-party
applications
battery life and 12
caution for hard resets and
253
294
INDEX
choosing menu items in
22
closing 30
copying 219
customising 231–??
deleting 213, 273
downloading 211
included with device 292
installing 210–211, 272,
273
losing information in 253
moving through 20
moving to expansion cards
219
opening 218
phone calls and 43
reinstalling 251, 253
running from expansion
cards 218, 273
storing 273
synchronising information
in 71, 86
troubleshooting 253, 256
appointments
adding 178
appearing in wrong time
slots 265
deleting 182
hiding 181
marking as private 181
reminders for 179
scheduling repeating 180
viewing 178
arrow icons 19
ascending sort order 203
ASF files 158
attachments
adding 101, 113
downloading 103
internal memory and 273
opening 103
troubleshooting 269
Attendees option 180
audio 41, 157, 162, 284
auto-completion options 232
AutoCorrect command 161
auto-off interval 275
available storage space 239
back view (device) 8
backgrounds 152, 160, 168,
225
backing up information 67,
251, 253
backlight (keyboard) 25
backlight shut-off interval 26
Backspace key 21, 25
backup utilities 251, 253,
254, 266
backups, restoring 254, 266
battery
Bluetooth connections
and 141
charging 11–12
disposing of 254, 285
inserting 10
maximising life of 12–283
purchasing 11
removing 254
replacing 254–??
specifications for 291
viewing status of 65
battery door release 8
battery icon 12
battery status icons 65
Beam File command 214
Beam tab 216
Beam… command 215
beaming 13, 214–216, 275
birthdays 180
Block incoming calls list 57
Block outgoing calls list 57
blocking phone calls 56
Bluetooth connections
battery level and 141
battery life and 13
checking status of 53
communicating over 52
hands-free devices and
52, 53, 54
overview 140
synchronising over 84
Bluetooth devices
connecting to 52–54,
140–143
creating partnerships for
142
phone calls and 54
receiving information over
142, 143
sending information over
142, 143
troubleshooting 260
Bluetooth icon 53, 65
Bluetooth Plug-in 142
Bluetooth Settings screen
141–144
Bluetooth wireless
technology 133, 214, 275
BMP files 158
bookmarks 137
See also favourites
border highlight 21
brightness, adjusting 229
browsing files and folders
209, 219
browsing the web. See web
browsing
built-in applications 213, 292
built-in camera. See camera
Burst mode 154
button settings 168
buttons
assigning to media files
168
opening menus and 21
turning sounds on or off
for 228
Buttons tab (Options) 168
CAB files 211
calculations 221
Calculator application 221
Calculator icon 221
calendar
adding items to 179, 181
displaying 177
removing events 182
setting alarms for 179
setting options for 182
unavailable slots on 181
Calendar application
INDEX
295
adding contacts and 174
customising 182–??
managing schedules with
178–182, ??–185, ??–
186
selecting views 177
untimed events in 179
calendar options 182–??
Calendar views 182
call forwarding 46
call forwarding icon 47
call waiting 45
call-barring password 56
caller ID applications 272
caller ID blocking 44
caller ID pictures 152, 174
caller IDs 58
call-waiting notifications 57
camcorder icon 153
camera
battery life and 12
capturing videos with
154–155
specifications for 291
taking pictures 152–154
troubleshooting 271
camera lens 8
Camera Preview Mode 271
296
INDEX
camera settings 155–157,
??–158, ??–159
Camera tab 157
Cancel Bluetooth command
54
capitalisation 26
Caps Lock icon 26
Caps Lock mode 26
captions 121
Carrier
call forwarding and 46
conference calls and 45
cascading menus 23
case-sensitive searching
192, 203
categories
playlists 166
tasks 184, 185
cell phones. See wireless
phones
certificates 135, 238
changes, undoing 161
changing
colour themes 231
connections 243, 245,
246
contacts 174
date and time settings 237
email accounts 98
information 203
picture or video resolution
153, 155, 271
PIN numbers 234
text 192, 194, 196
text size 229
character sets 139
characters
capitalising 26
entering 26, 27, 232
scrolling 20
text messages and 117
typing alternate 27
charge indicator 7, 11
charger cable 11
charging
device 10, 12
device battery 11–12
charging status 12
check boxes 21
Clear History button 140
Clear Now Playing command
166
clearing web links 140
Clock & Alarms Settings
screen 237
closing
applications 30
menus 23
screens 20
colour settings 271
colour themes 225, 231
commands 21
See also menus; voice
commands
Company Directory
command 104
company names 40, 175
completed tasks 184
compliancy statement 283
components (Treo device) 3
compressed files 211
computers
connecting to 82
installing from 212
reinstalling desktop
software on 251
synchronising with 85, 86
system requirements 78
viewing videos and
pictures on 151
Conference button 45, 46
conference calls 45
confidential events 182
Confidential option 182
configurations
troubleshooting 259
configuring
data services 259
Connect via Bluetooth
command 85
connecting
charger cable 11
device to PCs 82
headsets 51
to Bluetooth devices 52–
54, 140–143
to hands-free car kits 52
to mobile networks 257
to service providers 242,
244
to the Internet 242, 244,
258
to VPNs 245–??
to web sites 135, 145
Connection Settings
command 262
connections
adding 243, 245, 246
changing 243, 245, 246
displaying 243, 245, 246
ending 247
losing 260
precautions for 289
setting up 242–??
setting up wireless 145
timing out 266
troubleshooting 257–260,
270
trusted devices and 143
Connections tab 216
connectivity specs 292
contacts
adding 173
addressing messages to
100, 118, 120
assigning ringtones to 56,
174
categories 174
changing 174
displaying 174
looking up 38, 176
making calls to 38
personalising 56
removing 175
saving information for 44
sending messages to 118,
180
viewing details list for 39
Contacts application ??–176
Contacts list 39, 123
continuous playback (slides)
196
cookies 135
Copy command 160, 219
copying
INDEX
297
addresses 264
applications 219
items in folders 210
pictures and videos 160
copyrighted items 159
corporate mail systems 245,
269
corporate networks 238
corporate servers 245, 269
coupling 274
coverage area 13, 36, 257
creating
appointments 178
bookmarks 137
caller ID pictures 174
connections 243, 245,
246
contacts 173
email messages 100
multimedia messages 119
partnerships 142
passkeys 142, 143
playlists 165
signatures 107
tasks 183
text messages 117
untimed events 179, 180
credentials 267
cropping pictures 161
298
INDEX
currency symbols 231
Currency tab 231
customer service 4
Customise the playlists…
check box 163
customising
applications 231–??
Calendar 182–??
camera 155–157, ??–158,
??–159
dates and time 237
email settings 107
format settings 230
Internet Explorer Mobile
139–??
Media Player Mobile 167
phone 54–??
system settings 237–??
system sounds 226
tasks 185
Today screen 225
Cut command 160
cutting. See deleting
data 253
See also information
data formats 230
data service icons 258
data service providers 242,
244, 258, 268
data services 3, 258
data transmission speeds 3
date format settings 230
Date tab 230
dates 237
Day View 178
day-planner formats 178
decimal places 230
decimal symbols 230, 231
decompression utility 211
default format settings 230
Default option 136
default PINs 234
delays 259
Delete Appointment
command 182
Delete Contact command
176
Delete Files button 140
Delete Task command 185
Deleted folder 273
deleting
applications 213, 273
Bluetooth connections
143
certificates 239
contacts 175
email accounts 98
events 182
favourites 138
files 210, 273
items from libraries 165
items from playlists 166
items in folders 210
messages 108, 124, 125
notes 186
partnerships 143, 260
pictures 161
tasks 185
text 21
web files 140
descending sort order 203
Desktop option 136
desktop software 251, 276
See also applications;
software
device
caution for electrostatic
discharge and 289
caution for resetting 253
caution for storing 8, 9
charging 10, 12
compatibility with
third-party vendors 71
compatible hands-free
devices for 52
components of 3, 7–??
connecting to PCs 82
disposing of 285
features described 3
freeing space on 213, 273
getting help with 4, 249
getting phone number for
14
locking 235
losing 236
low lighting conditions and
25
management tools for 207
moving around on 17
not responding 252, 257,
272
personalising 223
required items for 4
resetting 235, 252–254,
257
setting up 9–15
specifications for 291
system requirements for
292
third-party applications and
271, 272
turning on and off 283
unlocking 235
updating information on
67
usage guidelines for 282,
287
device names. See
usernames
Device Setup Wizard 163
devices
battery life and 12
beaming to 215
discovering trusted 141
radio frequency emissions
and 282, 284
transferring information
from 251
troubleshooting 260
dialling 40
digital cameras 158
See also camera
digital certificates 135, 238
dimmed images 256
Direct Push Technology 73
Disconnect Bluetooth
command 85
discovering trusted devices
141
disk space 292
See also memory
display formats 230
INDEX
299
display options (web) 136
display settings 229–??
displaying
alternate characters 27
animated images 162
appointments 178
calendar 177
contacts 39, 174
current connection 243,
245, 246
daily schedules 177
events 179
folder contents 209
memory usage 239
multimedia messages 123
PDF files 191
pictures 151, 152, 157,
158
power settings 240
tasks 185
videos 151, 152, 157, 158
web pages 135, 136
wireless settings 240
documentation 3
documents
finding and replacing text
in 192
opening 191
saving 193
300
INDEX
sending 89
downloading
applications 211
attachments 103
email 76, 101, 102
files 138
images 162
pictures 158
ringtones 54
videos 162
drained battery 12
drivers 252
driving safety tips 287
drop-down lists
highlighting in 20, 24
scrolling through 20
selecting items in 21, 24
drop-down menus 23
earpiece 7, 274
echoes 274
Edit command 161, 175
Edit Server Settings screen
75
editing. See changing
electrostatic discharge 289
email
adding attachments to
101, 113
addressing 101
creating 100
deleting 108
dialling from 40
downloading 76, 101, 102
entering contacts and 174,
180
forwarding 105
getting from corporate
servers 245, 269
getting from Exchange
servers 102
internal memory and 273
priority settings for 101
receiving attachments
with 103
reply options for 109
requirements for 3
selecting addresses 21
sending 101, 102, 113,
136, 268
synchronising 13, 102,
261, 268, 269
troubleshooting 267–270
email accounts
changing 98
deleting 98
troubleshooting 267
email applications 270
email client software 269
email message icons 124
emergency calls 37, 233
Enable fixed dialing check
box 60
encoding options 139
encryption 135
End User Licence
Agreement 4
ending
active calls 43
data connections 247
playback 164
entering
alternate characters 27
information 26–27
numbers 27
owner information 236
passkeys 53, 142, 143
passwords 75, 94, 97,
235, 236
phone numbers 14, 37, 40
PINs 234
text 232
Entire column option 202
Entire row option 202
entry fields
deleting text in 21
highlighting in 20
moving to 20
scrolling through 20
error messages 266
errors 257, 266
ESD (electrostatic discharge)
289
events
creating 179, 180
deleting 182
hiding 181
marking as sensitive 181
reminders for 179
Excel files 187
See also Excel Mobile;
spreadsheets
Excel Mobile application
display settings for 198
overview 197
searching in 199, 200,
201, 202, 203
Exchange ActiveSync 269,
276, 279
Exchange Address Book 264
Exchange server credentials
screen 267
Exchange server sync
options 76, 267
Exchange servers
accessing 176
getting email from 102
setting up accounts for
74–76
synchronising with 13, 69,
85, 266
troubleshooting 266, 269
exiting applications 30
expansion card slot 8, 291
expansion cards
as storage medium 273
browsing on 219
inserting 217–218
installing apps on 212
moving apps to 219
opening items on 218
renaming 220
transferring files to 162,
165, 218, 219
types supported 216
factory settings 168
factory-installed applications
213, 292
favourites 137–??
See also web pages
Favourites button 138
INDEX
301
Favourites command 138
FCC Statement 281
features 3
feedback 274
fields. See entry fields
File Explorer 209, ??–210
file names 193, 197, 204
file types
Media Player 162
multimedia 119
pictures 158
videos 158
files
accessing from corporate
accounts 245
browsing 209
decompressing 211
deleting 210, 273
downloading 138
moving 210
saving 218
selecting multiple 210
transferring to expansion
cards 162, 165, 218,
219
Filter command 175
Filter option 185
filtering
information 175
302
INDEX
tasks 185
Find Online command 176
Find/Replace command 192,
194, 196, 203
finding
contacts 38, 176
information 203
text 192
firewalls 261
5-way navigator 7, 19, 20,
273
fixed dialling 59
folders
accessing Outlook 264
browsing 209, 219
creating 138, 159
moving items to 210
opening items in 210
organising web favourites
in 137, 138, 159
sorting contents 210
synchronising messages
in 102
forgetting passwords 235
format settings 230
formatting
system data 230
forms (web) 137
formulas 202
Forward command 105
forwarding
messages 105, 123
phone calls 46
freeing memory 213, 266,
273
Freeze Panes option 198
front view (device) 7
full charge (battery) 11
Full Screen option 136
functions (spreadsheets) 199
games 12
getting started 4, 5
GIF files 119, 158, 162
Global Address List 104, 176
Global Address List Lookup
209
Glossary 275
Go to Slide command 195
GPRS connections 276
graphics programs 161
hands-free car kit 51, 54
hands-free devices
connecting to 52
purchasing 289
setting up 51
tips for 54, 287
troubleshooting 260
turning Keyguard on or off
for 233
hanging up phone 14, 43
hard resets 235, 253
hardware 3
headset button 52
headset jack 7
headsets
configuring as trusted
devices 141
connecting 51–52
disabling Keyguard and
233
hearing-impaired 284, 288
heat sources 283
help 4, 249
hiding
appointments 181
events 181
images 136
highlight 20, 21
highlighting
items in folders 210
items on screen 20, 20–
21
menu items 22
options in lists 20, 24
History command 139, 165
History list 139, 140
home locations 237
Hotmail 128
hypertext links. See links
icons
battery status 12
data services 258
email 124
navigator 19
phone status 63
signal-strength 36
IM messaging 127
image file types 158
image files 119, 151, 273
images
See also pictures
dimmed 256
hiding web page 136
incorrect colour settings
and 271
setting background 160,
225
troubleshooting web page
270
IMAP accounts 93, 94
inactivity 154, 155
Inbox 102
incorrect passwords 235
indicator light 7, 11, 36
information
accessing 30, 239
backing up 67, 251, 253
changing 203
entering 26–27
erasing all 260
filtering 175
losing 253
protecting 233–236
removing battery and 254
restoring 253, 254
searching for 192, 203,
209–??
sharing 214
sorting 203
storing 216, 273
synchronising 69, 71, 261
transferring 67, 251
updating 67
input options 232
inserting expansion cards
217–218
installation, troubleshooting
253, 272
installing
INDEX
303
ActiveSync 70
applications 210–211,
272, 273
SIM smartcards 9–15
synchronisation software
78, 79
VPN clients 245
Windows drivers 252
instant messaging 127
instant messaging
applications 272
internal memory. See
memory
Internet 242, 244, 258
See also web browsing;
websites
Internet Connection Sharing
145
Internet Connection Speed
option 167
Internet Explorer Mobile
browsing with 135–139,
168–??
closing 137
customising 139–??
installing from 211
unsupported elements for
135, 270
ISP mail systems 95
304
INDEX
ISPs (Internet Service
Providers) 242, 268
JavaScript 135
JPEG files 119
JPG files 158
keyboard
accessing alternate
characters on 27
dialling from 14, 37
entering information from
26–27
selecting menu items
from 23
specifications for 292
troubleshooting 273
keyboard backlight 25
Keyguard 233
leading zeros 230
left action key 21, 178
libraries (media) 165
Library command 164
Library screen 164, 167
Library tab 167
Li-Ion battery 276
See also battery
links
clearing web 140
internal memory and 273
media files and 165
messages and 124, 137
selecting 21, 136
troubleshooting 270
list separators 230
listening to
media files 162
lists
highlighting in 20, 24
navigating web page 137
scrolling through 20
selecting items in 21, 24
Lithium Ion battery 276
See also battery
locating
contacts 38, 176
information 203
location-specific information
230, 237
Lock icon 159
locking
SIM smartcards 234
spreadsheet rows and
columns 198
Treo device 235
logging in to
corporate servers 245
networks 238
looking up contacts 38, 176
lookup feature 209
losing
connections 260
information 253
passwords 235
Treo device 236
low coverage areas 257
low lighting conditions 25
lowercase letters 26
magnet 9
magnification. See zoom
settings
mail servers 245, 269
Manage Folders command
102
management tools 207
manually closing applications
30
MAPI clients 269
maps 270
Match case box 192, 203
Match whole words only
check box 192, 203
measurement units 231
media files
creating playlists for 165
formats for 162
linking to 165
playing 163
synchronising 163
transferring 162, 165
troubleshooting 265
media libraries 165
Media Player 265
Media Player Mobile 162–
168
media players 12
Media sync option 163
meeting invitations
accepting/declining 112
meeting requests 104, 180,
183
memory
available 292
freeing 213, 266, 273
low conditions for 30, 239
running apps and 30, 218
storing numbers in 222
memory dial 287
memory options (web) 140
Memory tab 140
memory usage 239
menu items 22
Menu key 22, 23
menus 21–23, ??–26
Message Options command
119, 121
Message Options screen
119, 121
Message Priority list 122,
125, 126
Message validity period
option 125
messages
See also multimedia
messages; text
messages; voice notes
adding signatures to 107
addressing 101, 118, 120
automatically resending
125
creating email 100
deleting 108, 124, 125
dialling from 40
displaying status of 124
forwarding 105, 123
receiving notifications for
259
saving 101
storing 273
Messaging application
INDEX
305
See also text messages;
multimedia messages
adding contacts and 174
email settings in 107
messaging options in 119,
121
messaging applications 272
messaging services 259,
276
Messenger icon 130
microphone 42, 157, 274
Microsoft ActiveSync. See
ActiveSync
Microsoft Exchange
ActiveSync.See Exchange
ActiveSync
Microsoft Office 187
Microsoft Windows Mobile
software 211
Microsoft Windows Mobile
website 251
Microsoft Word documents.
See documents
MIDI files 119
miniSD cards 216
MMS files 165
MMS messaging 117, 276
mobile accounts. See
accounts
306
INDEX
Mobile Device component
(Windows) 276
Mobile Device folder 81,
212, 213
mobile devices 215, 251
mobile networks 257
mobile phone numbers 174
mobile phones. See wireless
phones
Mobile to Market certificates
211
ModemLink application 145
modems 145
Month View 177
most recently dialed
numbers list 39
moving
documents to folders 210
files to expansion cards
162, 165, 218, 219
pictures and videos 160
moving around the screen
19–24
moving through web pages
136
MP3 files 162
MP4 files 162
MPEG files 158
MPEG4 files 119
multi-line fields 20
multimedia features 115,
149
multimedia file types 158
multimedia files 158, 273
multimedia messages
creating 119
deleting 124, 125
displaying 123
forwarding 123
internal memory and 273
overview 115
phone numbers in 40
receiving 122
replying to 123
requirements for 3
sending 119, 121
setting options for 119,
121
troubleshooting 259
Multimedia Messaging
System. See MMS
messaging
multiple recipients 101, 118
music 41, 162
See also media files
music files 265
Mute command 42
My Device folder 209
My Device library 165
My Documents folder 253
My Pictures folder 152, 154
My Playlists category 166
My Storage Card library 165
My Text command 101, 118
My Text phrases 101, 118
names 279
naming
document files 193, 197,
204
expansion cards 220
groups of pictures 157
navigating the screen 19–24
navigating web pages 136
navigator. See 5-way
navigator
navigator buttons 19, 20
negative numbers 230
network protocols 167
network settings 61
Network tab 167
networks
changing 61, 62
connecting to 62
logging in to 238
troubleshooting 257–260
New Account command 93,
95
New Partnership option 142
notes
adding 174, 184
removing 186
Notes tab 174
notifications
downloading sounds for
54
phone calls and 57
previewing sounds for 55
receiving phone calls and
45
receiving transmissions
and 144
setting ringtones for 54
setting system sounds for
227
silencing sounds for 226
troubleshooting 259
Now Playing playlist 166
Now Playing screen 166
number format settings 230
number sign symbol 230
Number tab 230
numbers
entering 27
Office Outlook. See Outlook
offline synchronisation 264
Off-peak times options 77
OK button 7
One Column option 136
online address book 104,
176
online support (Palm) 4
Open URL command 165
opening
ActiveSync 81
alternate characters list 27
applications 218
attachments 103
calculator 221
documents 191
email applications 270
items in folders 210
menus 21
Outlook folders 264
PDF Viewer 191
web pages 135, 137, 139
operating system (device)
256, 279, 291
operating systems (PCs) 78
operational warnings 284
Option key 25, 27, 276
Option Lock icon 27
INDEX
307
Option Lock mode 27
options
displaying 182
highlighting 20, 21, 24
selecting 23, 24
Options screen (ActiveSync)
86
Options screen (Internet
Explorer) 139
Options screen (messaging)
107, 110
organiser features 171
orientation (slides) 195
Orientation tab 195
outages 258
Outlook
accessing folders for 264
copying addresses to 264
downloading messages
from 102
email client software and
269
installing drivers for 252
synchronising with 74,
105
Outlook E-mail screen 93,
95, 100
overdue tasks 185
308
INDEX
Override playback options
195
owner information 236
paired relationships. See
partnerships
pairing. See partnerships
Palm applications 211
Palm devices 82, 251
Palm online support 4
partnerships 142, 260, 276
passkeys 53, 142, 143
Password type list 235
passwords
call-blocking and 56
corporate email accounts
and 97
entering 75, 94, 97, 235,
236
forgetting or losing 235
locking device and 233,
235
saving 94, 97
Paste command 160
patches 213
Pause playback option 123,
167
PCS phones. See wireless
phones
PDF files 191
PDF Viewer 191, 204
Peak times options 77
performance 256, 272
Personal Address Book 264
personal computers
connecting to 82
installing from 212
reinstalling desktop
software on 251
synchronising with 85, 86
system requirements 78
viewing videos and
pictures on 151
personal events 181
personal identification
numbers (PINs) 59, 234,
277
personal information 235,
236, 276
personal information
managers 264, 277
See also PIM applications
Personal option 181
personalising your device
223
phone
adjusting volume 14, 55
advanced features 42–??
answering 41, 45
customising 54–??
dialling 40
hanging up 14, 43
network settings for 61
ringtones for 54, 55
running applications and
43
selecting wireless band for
60
specifications for 291
waking up screen for 43
phone calls
See also phone; phone
numbers
adding a second 44
blocking 56
ending 14, 43
forwarding 46
hands-free devices and
51, 54
making 37, 40, 42
receiving 41, 42
receiving notifications for
57
restricting 59
sending to voicemail 41
setting up conference 45
troubleshooting 260, 274
Phone dialog box 40
phone headset 51–52
See also headsets
phone numbers
entering 14, 37, 40
locating device 14
missing from Phone
Settings screen 15
redialling most recent 39
saving 43
selecting 21
Phone Off message 35, 277
Phone Settings screen 15
phone status icons 63
Phone/Send button 7, 277
Phone/Send icon 14, 37, 39,
44
photos. See pictures
pick lists
highlighting in 20, 24
scrolling through 20
selecting items in 21, 24
Picsel PDF Viewer 204
picture files 119, 151
picture formats 158
pictures
adding as backgrounds
160, 225
adding as screensaver 156
adding sounds to 121
adding to messages 120
adjusting resolution of
153, 161
creating caller ID 174
default resolution settings
for 271
deleting 161
downloading 158
editing 161
hiding on web pages 136
naming groups of 157
previewing 154, 155, 271
receiving 152
saving 157
sending 159
setting default size 157
storing 273
synchronising 151
taking 152–154, 271
viewing 151, 152, 157,
158
Pictures & Videos application
157–158, ??–162
PIM applications 276, 277
PIMs 252, 264, 277
INDEX
309
PIN unlock key 277
PINs 59, 234, 277
Play button 164
Play Slide Show command
159, 160
playback options 167
Playback screen 167
Playback tab 167
playing
media files 163
presentations 194, 196
sounds 157
playlists 162, 163, 165
plug-ins 135
POP accounts 93, 94
portable radio. See radio
Power/End button 7, 36, 254
PowerPoint files 187
PowerPoint Mobile
application 194–??
PowerPoint Mobile icon 194,
196
precautions 289
preferences 124, 223
See also customising
preinstalled applications 213,
292
presentations 194, 195
310
INDEX
See also PowerPoint
Mobile
Preview Mode (camera) 271
previewing
pictures 154, 155, 271
sounds 55
videos 155
priority levels 122, 125, 184
Priority list 101
private events 181
Private option 181
processor 291
Program Files folder 219
programs. See applications;
software
Prompt if device unused for
check box 235
Properties command 137
protecting
information 233–236
Treo device 233
proxy servers 246
PUK (PIN unlock key) 277
punctuation marks 27
push technology 73
QCELP files 119
Quality command 155
QuickTime Player 162
quitting applications 30
radio 284, 291
radio frequency emissions
284
RAS connections 242
Receive all incoming beams
check box 216
receiving
attachments 103
beamed information 216
email 101, 102, 268
multimedia messages
119, 122
pictures 152
text messages 117, 122,
259
videos 152
Receiving Data message 216
recently-viewed web pages
139
rechargeable battery. See
battery
recipients, sending to
multiple 101, 118
recording
videos 154–155
records (data) 215
recurring appointments. See
repeating appointments
redialing phone numbers 39
redirector (websites) 270
Refresh command 136
refreshing web pages 136,
270
regional settings 230, 237
registration 4
reinstalling software or
applications 251, 253
Reminder option 179
reminders
adding 179, 184
events and 182
system alarms and 237
tasks and 185
remote access servers 242
remote files 245
Remove Programs icon 216
Remove Programs list 213
Remove Programs screen
216
Remove Split command 198
removing
applications 213, 273
battery 254
Bluetooth connections
143
certificates 239
contacts 175
email accounts 98
events 182
favourites 138
files 210, 273
items from folders 210
items from libraries 165
items from playlists 166
messages 108, 124, 125
notes 186
partnerships 143, 260
pictures 161
tasks 185
text 21
web files 140
Rename command 220
renaming
expansion cards 220
items in folders 210
Repeat command 164
repeating appointments 180
repeating tasks 184
replacing
information 203
text 192
the battery 254–??
Request Delivery/Read
Receipt check box 122,
125, 126
resets 235, 252–254, 257
caution for 253
resizing text 137
resolution (camera) 271
resolution (screen) 257, 292
Resolution command 153,
271
restarting Treo device. See
resets
restoring
backups 254, 266
information 253, 254
Resume playback option
123, 167
Return key 25
reverse type 21
Revert to Saved command
161
RF emissions 284
RF Safety Statement 282
right action key 21
ringtone files 119
ringtone managers 272
ringtones
assigning to contacts 56,
174
INDEX
311
downloading 54
previewing 55
selecting 54
roaming 77, 265
rotating pictures 156, 161
RTSP files 158
safe-driving tips 287
Save As command 193, 197,
204
Save links… option 140
Save password check box
75, 94, 97
Save to list 219
Saved folder 101
saving
documents 193
email messages 101
files 218
multimedia items 123
passwords 94, 97
phone numbers 43
pictures and videos 157
workbooks 197
Schedule command 77, 265
Schedule screen 77, 265
scheduled syncs 265, 268
schedules
312
INDEX
adding items to 178, 179,
181, 183
managing 178–182, ??–
185, ??–186
removing events 182
removing tasks 185
sorting tasks on 185
unavailable time on 181
viewing daily 177
scheduling synchronisation
76–77, ??–265
screen
activating items on 21
adjusting brightness 229
adjusting display 229–??
arranging web pages on
136
battery life and 13
caring for 8
changing colour themes
for 231
disabling touch-sensitivity
for 233
moving around on 19–24
scrolling in 20–??
selecting items on 21
setting backgrounds for
160, 225
specifications for 292
troubleshooting 256
turning on or off 275
waking up 43
screen resolution 257, 292
screens, returning to
previous 20
screensavers 156
scrolling
device screen 20–??
spreadsheets 198
web pages 136
SD expansion cards 216
searching
documents 192
spreadsheets 199, 200,
201, 202, 203
searching for information
192, 203, 209–??
searching for signal 13
secure websites 270
security 143, 233–236
security certificates 135, 238
security options (web) 139
security software 233
selecting
items in folders 210
items in lists 24
items on screen 20, 21
menu items 22
options in lists 21, 23, 24
web links 21, 136
Send Link via E-mail
command 137
Send meeting requests via
option 183
Send outgoing items…
check box 77
Send via E-Mail command
214
Send/Receive command 103
sending
copyrighted items 159
email 101, 102, 113, 136,
268
meeting requests 104,
180, 181, 183
multimedia messages
119, 121
pictures 159
text messages 117
videos 159
sensitivity options 181, 184
servers, troubleshooting
265, 266, 269
See also Exchange servers
service contracts 3
service providers 242, 258,
268
Services tab 56, 57, 58, 60,
61, 62, 259
Set as Today Background
command 160
Set reminders for new items
option 182, 185
settings. See options
sharing information 214
Shift cells options 202
Shift key 25, 26
Short Messaging Service.
See SMS messaging
shortcuts 21
Show list 218
Show Pictures option 136
Show start and due dates
option 185
Show week numbers option
182
Shuffle command 164
side button 7
signal, searching for 13
signal strength 64, 257, 274
signal-strength icon 36
signatures 107
Signatures screen 107
silencing system sounds 226
SIM smartcards 9, 10, 234,
278
Skins tab 168
Slide Show tab 156
slide shows 156, 159, 194,
196
slide timing option 195
slides 121, 123
smartcard. See SIM
smartcards
smartphone
compliancy statement for
283
getting help with 249
troubleshooting 249
SMS messaging 117, 278
soft resets 252
software
See also applications
caution for hard resets and
253
included with device 3,
292
installing 79
purchasing 256
reinstalling 251, 253
Sort By command 185
Sort by list 203, 210
Sort command 203
sort options 185
sort order 203
INDEX
313
sorting
folder items 210
information 203
tasks 185
sound clips 119
sound settings 227
sounds
adding to pictures 121
customising 226
playing 157
previewing 55
setting ringtone 54
setting system 227
silencing 226
Space key 25
speaker 8, 162
speakerphone 43, 274, 284
special characters. See
alternate characters;
symbols
special occasions 179
specifications 291
split bar 198
spreadsheets
accessing 187
deleting elements in 202
display options for 197–
199
insertion options for 200
314
INDEX
scrolling 198
searching 199, 200, 201,
202, 203
sending 89
sorting in 203
SSL (Secure Sockets Layer)
135
standby mode 154, 155
Start button 7
Start menu 278
starting
PowerPoint Mobile 194,
196
static electricity 289
status icons 63, 124
stereo headphones 162
Still image compression level
list 157
Still Mode command 153
Stop command 164
stopping playback 164
stopping synchronisation 87
Storage Card folder 213
storage cards. See expansion
cards
storage space 239, 266
storage temperatures 292
storing
applications 273
device 8, 9
document files 193, 197,
204
information 216, 273
passwords 97
pictures 273
streaming 278
submenus 23
Suggest words when
entering text check box
232
support 4
Swap button 45, 46
symbols 27
Sync button 78
sync cable 78, 82
sync schedules 265, 268
synchronisation
backing up information
and 253
battery life and 13
benefits of 67
defaults for 70
defined 278
hard resets and 253, 254
overview 69
preparing for 78
scheduling 76–77, ??–265
setting options for 86
setting up 74, 84
stopping 87
troubleshooting 252, 260–
267, 269
synchronisation software 71,
78, 79, 264
synchronising
addresses 264
dates and time 237
email 13, 102, 261, 268,
269
information 69, 71, 261
manually 77
media files 163
multimedia files 151
offline 264
over Bluetooth
connections 84
playlists 163
through USB hubs 262
wirelessly 69, 73, 84, 266
with multiple computers
85
with third-party
applications 71, 253
system alarms 237
system dates and time 237
system errors 257
system locks 233, 235
system requirements 78,
292
system settings 237–??
system sounds 226, 227
taking pictures 152–154, 271
tapping sounds 228
task categories 184, 185
Task tab 184
tasks
adding notes to 184
completing 184
creating 183
customising 185
deleting 185
displaying 185
filtering 185
filtering and sorting 185
marking as sensitive 184
setting due dates for 184
setting reminders for 184,
185
Tasks application 183–??
Tasks entry bar 184
Tasks list 185
technical support 4
temperature range 292
tentative appointments 178
text
changing 192, 194, 196
deleting 21
entering 26, 232
finding and replacing 192
resizing 137, 229
selecting 21
text captions 121
text fields
moving to 20
removing text in 21
scrolling through 20
text messages
creating 117
deleting 124, 125
forwarding 123
links in 124
overview 115
phone calls and 43
phone numbers in 40
receiving 122, 259
replying to 123
sending 117
setting options for 119,
121
troubleshooting 259
themes 225, 231
third-party applications
INDEX
315
accessing Outlook folders
and 264
caution for hard resets and
253
compatibility with 210
deleting 273
getting help with 272
installing 211, 272, 273
navigator and 273
previewing pictures and
271
reinstalling 251, 253
screen resolution and 257
synchronising with 71,
253
troubleshooting 211, 256,
272–273
third-party vendors 71
Thumbnail View 154, 155
Thumbnails button 155
TIF files 158
time format settings 230
time system settings 237
Time tab 230
time units 179
time zones 237
Timer 153
tips 3
Today screen
316
INDEX
components of 31
customising 225
dialling from 40
top view (device) 9
touch-sensitive feature 233
transactions 270
transferring
applications 219
files 162, 165, 218, 219
information 67, 251
transition effects (slides) 195
transmission delays 259
troubleshooting 249
Trusted Device list 141
trusted devices 141
See also partnerships
trusted pairs. See
partnerships
turning on or off
caller IDs 58
Caps Lock 26
device 283
keyboard backlight 25
Option Lock 27
wireless services 13
UMTS services 278
unauthorised users 233
unavailable time slots 181
Undo command 161
Unfreeze Panes option 198
unlocking
device 235
SIM smartcards 234
spreadsheet rows and
columns 198
unretrieved voicemail 41
unsafe areas 283
untimed events 179, 180
Update Library command
165
updating information 67
upgrades 251
uppercase letters 26
URLs 165, 194
See also web links
USB connections 145
USB controllers 264
USB hubs 262
USB ports 82, 263
USB sync cable 82
Use above settings while
roaming check box 77
usernames 279
vCal attachments 269
vCard attachments 121, 269
video file types 158
video files 119, 151, 265
Video Mode command 154
video options 167
Video tab 157, 167
videos
adding sounds 157
changing resolution 155
defaults for 154
downloading 162
limiting length 157
previewing 155
receiving 152
recording 154–155
saving 157
sending 159
setting resolution for 271
synchronising 151
viewing 151, 152, 157,
158
View By command 175
View command 136, 177
viewing
alternate characters 27
animated images 162
appointments 178
calendar 177
contacts 39, 174
current connection 243,
245, 246
daily schedules 177
events 179
folder contents 209
memory usage 239
multimedia messages 123
PDF files 191
pictures 151, 152, 157,
158
power settings 240
tasks 185
videos 151, 152, 157, 158
web pages 135, 136
wireless settings 240
virtual private networks. See
VPN connections
voice captions 121
voicemail
sending calls to 41
setting up 41
Voicemail icon 41
voicemail systems 41
volume
phone 14, 55
ringer 55
Volume button 7, 14, 55, 56
VPN clients 245, 261
VPN connections 95, 245–??
VPN software 245
waking up screen 43
wallpaper 152
warnings 284
warranty 4
WBMP files 119
weak signals 257, 274
web addresses 270
See also web links
web browsing
memory consumption and
273
requirements for 3
secure sites and 135, 270
troubleshooting 270
web files 140
web links
clearing 140
internal memory and 273
messages and 124, 137
selecting 21, 136
troubleshooting 270
web pages
accessing 135, 137, 139,
270
arranging on screen 136
clearing links to 273
INDEX
317
dialling from 40
display options for 136
downloading items from
138
hiding images on 136
moving through 136
playing media files from
165
refreshing 136, 270
resizing text on 137
returning to recently
viewed 139
scrolling 136
security settings for 139
selecting addresses on
270
sending email from 136
viewing 135, 136
websites 4
See also web browsing
accessing 133
compatibility with 135
connecting to 135, 145
ending connections to 247
redirectors and 270
submitting transactions
and 270
week numbers 182
Week View 177, 182
318
INDEX
Week view option 182
Windows Live Mail 128
Windows Live Messenger
130
Windows Live Search 127
Windows Mobile Device
Center 78
Windows Mobile devices
215, 251
Windows Mobile Getting
Started Disc 4
Windows Mobile operating
system 256, 279
Windows Mobile software
211
wireless band setting 60
wireless connections 133,
141, 145
wireless coverage 13, 36
wireless features 13, 133,
241, 272
Wireless Manager 13
wireless modems 145
wireless phones 288
wireless services 13, 240
wireless synchronisation 69,
73, 84, 266
WMA files 158, 162
WMV files 158, 162
Word application 187
See also documents
word matching 192, 203
workbooks
See also Excel Mobile
application;
spreadsheets
displaying 197–199
moving around in 199
replacing information in
203
saving 197
searching 203
worksheets
entering formulas in 202
entering functions in 199
inserting cells, rows, and
columns 200
removing cells, rows, and
columns 202
ZIP files 211
zoom buttons (camera) 153
Zoom command 192, 198,
205
Zoom In command 195
zoom options 153
zoom settings 198

---

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