ASUSTeK Computer 777 PDA Phone with Bluetooth User Manual Otto UG

ASUSTeK Computer Inc PDA Phone with Bluetooth Otto UG

Contents

Manual 4

YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION 21512CHAPTERPerformance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.Beaming an entry or file 1Highlight the entry or file you want to beam.2Press Menu (right softkey) and select Beam… (the menu item changes names based on the type of item you highlighted).3Select the name of the receiving device.4Wait for “Done” to appear next to the name of the receiving device before you continue using your smartphone.Turning on the option to receive beamed informationBy default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device.TIPFor best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight.DID YOU KNOW?The type of information you can beam depends on the type of device you are beaming to. Other Windows Mobile 6 Standard devices are always compatible with your Treo 500v smartphone.TIPThe regional setting determines the list of characters that can be used when info is beamed between devices. If you try to send or receive a character that is not on the list, it appears as a question mark (see Setting display formats).
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS21612CHAPTER1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections, and then select Beam.4Check the Receive incoming beams box.Receiving beamed information1Turn on your screen if it is not already on.2When the Receiving Data message appears, select Ye s to receive the beam.Using expansion cardsThe expansion card slot on your smartphone enables you to add microSD expansion cards to extend the storage capacity of your smartphone. For example, expansion cards can store the following:Expansion cards are sold separately.TIPIf you can’t receive beamed info, press Start and select Settings. Select the Connections tab, and then select Beam. Make sure the Receive all incoming beams box is checked. If you still can’t receive info, try a soft reset (see Resetting your smartphone).•Pictures •Videos•Games•Applications•MP3 audio files•Email attachments•DatabasesTIPWe recommend that you purchase preformatted expansion cards. To format a card on your own, you need to connect a card reader (sold separately) to your computer.DID YOU KNOW?You can print pictures from an expansion card or use one with your computer. Most cards are sold with a card adapter that allows you to use your card in the same way as a regular-sized expansion card. If your expansion card does not come with an adapter, you can purchase one separately.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 21712CHAPTERInserting and removing expansion cards1Slide the battery cover off the back of your smartphone and remove the battery.2Gently push the guide on the expansion card tray toward the side of battery compartment (1) until it pops up (2).3Lift the tray until it is fully extended, and then insert the expansion card into the tray (1). The gold contacts on the card should be toward the bottom of your smartphone and should be visible.4Press the tray down toward the bottom of the battery compartment (2).5Gently push the guide away from the side of the battery compartment until it locks into place.6Reinsert the battery and replace the battery cover.7Press and hold Power until the Palm® logo appears.1212
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS21812CHAPTERNOTE Repeat these steps when you want to remove or replace an expansion card.Opening applications on an expansion cardAfter you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.1Insert the expansion card into the expansion card slot.2Press Home , and then press Centre .3Select My Files <ICON>.4Press Menu (right softkey) and select Storage Card.5Select the application you want to open.Saving files to an expansion cardYou can save space on your smartphone by saving files to an expansion card. For example, when you create new Word Mobile documents, notes, Excel Mobile workbooks, pictures, videos, and audio files, you can save them directly to an expansion card. Saving files to an expansion card also makes it easy to share those files with others. (Some applications may not support this feature.)TIPTo run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application.Show list
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 21912CHAPTER1Insert an expansion card into the expansion card slot.2Open the application containing the file you want to save.3Press Menu (right softkey) and select the option to save the file. The option name and location may change depending on the type of file you are sending. 4Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in.5Press Save (left softkey)Copying or moving applications and files between your smartphone and an expansion card1Insert the expansion card into the expansion card slot.2Press Home , and then press Centre .3Select My Files <ICON>.4Select the file or application you want to copy or move (see Exploring files and folders).5Press Menu (right softkey) and select Edit > Copy or Edit > Cut.6Press Menu (right softkey) and select Storage Card.7Go to the folder where you want to place the selected item.8Press Menu (right softkey) and select Edit > Paste.Exploring files on an expansion card1Insert the expansion card into the expansion card slot.2Press Home , and then press Centre .3Select My Files <ICON>.4Press Menu (right softkey) and select Storage Card.TIPIf you don’t see a save option when you press Menu (right softkey), look in the submenus (if present). If you still can’t find a save option, the application may not support this feature.TIPYour applications are usually located in the My Device/Program Files folder.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS22012CHAPTER5Select the folder or files you want to view.Renaming an expansion cardIf you change the contents of an expansion card, you may at some point want to rename the card to better match its contents.1Insert the expansion card into the expansion card slot.2Press Home , and then press Centre .3Select My Files <ICON>.4Press Menu (right softkey) and select My Device.5Highlight the current expansion card name (Storage Card by default).6Press Menu (right softkey) and select Rename.7Enter a new name for the card.8Press Centre .Encrypting an expansion cardWhen you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen.1Insert the expansion card into the expansion card slot.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Security.4Select Encryption.5Check the Encrypt files placed on storage cards box.6Press Done (left softkey).NOTE If your organisation enforces an encryption policy, you can see that the box is checked but cannot uncheck it.TIPBefore copying information to or renaming the files or folders on an expansion card, or renaming the card itself, make sure the card is not write-protected. See the instructions that came with your card for details.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR 22112CHAPTERCalculatorYou can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.Performing calculations1Press Home , and then press Centre .2Select Applications , and then select Organiser & Tools . 3Select Calculator <ICON>.4Use the number keys to enter numbers.5To perform calculations, do any of the following:Add numbers: Press Up .Subtract numbers: Press Down .Multiply numbers: Press Left .Divide numbers: Press Right .Calculate the result: Press Centre .Enter a decimal point: Press the * key.Switch a number between positive and negative: Press the # key.Express the displayed number as a percentage: Press Menu (right softkey) and select%.Calculate the square root of the displayed number: Press Menu (right softkey) and select √.Calculate the displayed number as the fraction 1/[displayed number]: Press Menu (right softkey) and select 1/x.Clear the current calculation and displayed number: Press Clear (left softkey).TIPFor more advanced calculations, use Excel Mobile. See Excel Mobile for details.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR22212CHAPTERUsing the Calculator memoryTo store only the displayed number in memory: Press Menu (right softkey) and select MS.To add the displayed number to any number already stored in memory: Press Menu (right softkey) and select M+.To display the number stored in memory: Press Menu (right softkey) and select MR. To clear the memory: Press Menu (right softkey) and select MC.DID YOU KNOW?When you store a number in memory, it replaces the number that is currently stored.
CHAPTER13Your personal settingsCustomising is optional. But why not personalise your Palm® Tr e o ™ 500v smartphone to make it match your lifestyle and work even harder for you?You can easily customise the sounds, fonts, screen colours, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery. There are lots of ways to make your smartphone work better for you.Benefits•Conserve power•Secure your phone and your data•Make your screen easy to read•Streamline smartphone use
In this chapterHome screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 229Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 233System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
YOUR PERSONAL SETTINGSHOME SCREEN SETTINGS 22513CHAPTERHome screen settingsSelecting your Home screen backgroundYou can use any picture that is stored on your smartphone as the Home screen background, or on an expansion card (sold separately) inserted into your smartphone, as the background for your Home screen. Your smartphone automatically detects all supported picture files on your smartphone or an expansion card and displays them as options in the background selection list.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and select Home Screen.3Press Right or Left to select the picture you want to use.4Press Done (left softkey).Selecting your Home screen layoutYou can select a Home screen option to display or hide items such as recently used application icons, upcoming calendar appointments, and new text or email messages.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Home Screen.DID YOU KNOW?In addition to setting a background image for your Home screen, you can change the colour theme for your smartphone (see Changing the system colour scheme).
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS22613CHAPTER4Select the Home Screen layout list, and then select the layout you want.5Press Done (left softkey).System sound settings When you’re in a meeting, at the movies, or anywhere that silence is required, you can silence all sounds on your smartphone, including Calendar notifications and system sounds. This does not mute the speaker during phone calls. You can also set a different sound profile such as having your smartphone vibrate.Selecting a sound profile1Press Power 2Select the sound option you want: Normal, Silent, or Vibrate. To select additional options, select More and then select Outdoor or Automatic.NOTE When the profile is set to Silent, you can still listen to music through your smartphone’s speaker. System sounds such as the battery charge alert and camera shutter are also still audible.Customising sound profilesFor each sound profile except Automatic, you can customise the settings for that DID YOU KNOW?The default Home screen layout on your smartphone is called Vodafone. This layout allows you quick access to content lists and the Main Menu. If you choose another layout, to access the content lists from the Home screen, press Start (left softkey). With the content lists open, to access the Main Menu, press Main Menu (right softkey). DID YOU KNOW?If you download a sound file, insert an expansion card (sold separately) containing a sound file into your smartphone, or install a sound file onto your smartphone, the sound becomes available to use for any of the sound settings described in this section.DID YOU KNOW?The Automatic profile switches from the Normal profile to Vibrate when your calendar indicates that you currently have an appointment.
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS 22713CHAPTERprofile. The Automatic profile uses whatever options you set for the Normal and Vibrate profiles.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and select Profile.3Highlight the profile you want to customise.4Press Menu (right softkey) and select Edit.5Set any of the following options:Name: Specifies a name for the profile.Ring type: Sets the ringtone associated with this profile.Ring volume: Sets the ringer volume associated with this profile.Alarm type: Sets how your smartphone presents an alarm when using this profile.Alarm volume: Sets the alarm volume associated with this profile.Reminder type: Sets how your smartphone presents a reminder when using this profile.Reminder volume: Sets the reminder volume associated with this profile.Notification type: Sets how your smartphone presents a notification when using this profile.Notification volume: Sets the notification volume associated with this profile.System sound volume: Sets the volume for all system sounds when using this profile.6Press Done (left softkey).Selecting Sounds & Notifications1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and select Ring Tone.3Set any of the following options:TIPTo restore a profile’s default settings, highlight the profile, press Menu (right softkey), and then select Reset to default.
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS22813CHAPTERNOTE To select sound options associated with phone calls, see Selecting ringtones and alert sounds).Reminders: Sets the alert tone for calendar and task reminders.New email: Sets the alert tone for new incoming email messages.New Text/MMS message: Sets the alert tone for new incoming text and multimedia messages.New instant message: Sets the alert tone for new incoming instant messages, if you have set Windows Live Messenger (see Using Windows Live Messenger).New channel message: Sets the alert tone for new incoming system messages from your network operator.Alarm clock: Sets the alarm clock tone (see Setting system alarms).SIM toolkit messages: Sets the alert tone for new incoming messages associated with the SIM toolkit, if your network operator has activated SIM toolkit services (see Using the SIM toolkit).Exclamation/Question/Warning: Sets the tones for the various types of system alerts on your smartphone.Keypad control: Specifies whether you hear a tone or a click when you press keys.DID YOU KNOW?Exclamations, questions, and warnings are alerts that require some type of input from you. They represent three different levels of importance, with exclamations representing critical errors that require input.
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS 22913CHAPTERSetting alert optionsYou can set a timeout interval for alerts that require user interaction (such as warnings and questions), and set the volume for alerts that arrive when you are on a call. 1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Accessibility.4Set either of the following options:Confirmation time out: Sets the time interval that alerts requiring user interaction are displayed before timing out.In-call alert volume: Specifies the volume for alerts that arrive while you are on a call.5Press Done (left softkey).Display and appearance settingsAdjusting the brightness1Press Option and then press . 2Press Left and Right to adjust the brightness.3Press Done (left softkey).Changing the text sizeYou can make the onscreen text larger for easier viewing. This affects text within all applications and settings screens; it does not affect text on the Home screen, content lists, or the Main Menu.TIPFor most alert types, you can select Vibrate to have your smartphone vibrate rather than make a sound. You can also select None to receive no alert.DID YOU KNOW?When you select a sound, the sound plays briefly after a few seconds so you can preview it.TIPTo delete sounds, press Menu (right softkey) and select Delete Sounds. You can delete sounds that you have added to your smartphone only.
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS23013CHAPTER1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Accessibility.4Select System font size.5Press Right or Left to adjust the text size.6Press Done (left softkey).Setting display formats1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Regional Settings.4Scroll among the fields and customise the format settings. Note the following:Locale: Sets the default format settings. The locale setting determines all display formats (date, time, and so on) on your smartphone unless you use another Regional Settings field to select a different format for a specific type of display item.X date style: Sets the short date style and long date style.Time formats: Sets the time style, separators, and AM and PM symbols.Positive/Negative number: Sets the decimal symbol and number of decimal places, the digit grouping symbol and group size, list separators, negative number sign symbol and format, leading
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 23113CHAPTERzero display, and measurement system (metric vs. U.S.).Positive/Negative currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format.5Press Done (left softkey).Changing the system colour scheme1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Home Screen.4Select the Colour scheme list, and then select the layout you want.5Press Done (left softkey).Application settingsCreating keyboard shortcutsYou can create keyboard shortcuts for applications you use frequently so that you can quickly access them. On your smartphone, shortcuts are called speed dials.1Press Home , and then press Centre .2Select Applications 3Highlight the application for which you want to create a shortcut.4Press Menu (right softkey) and select Add Speed Dial.5(Optional) To change the name of this shortcut, select Name and enter the new name.6Select the Keypad assignment list, and then select the key you want to assign to this application.TIPYou can also set the background for your Home screen (see Selecting your Home screen background).DID YOU KNOW?The Value field always displays the actual application name, even if you change the shortcut name.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS23213CHAPTER7Press Done (left softkey).To access the application, press and hold the shortcut key.Setting input options1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select More again.4Select Text Input Settings.5Set any of the following options:Input Language: Specifies the language to be used when you enter information using the keyboard.Suggest words when typing: Indicates whether word suggestions appear as you enter text. You can also specify how many letters you want to enter before a suggestion appears and how many suggestions you want to see.Add a space after word: Specifies whether a space appears after you insert a suggested word.Enable Auto Correct: Indicates whether common misspellings such as “teh” are corrected automatically.DID YOU KNOW?You can select a key that is already assigned to another application. An alert appears asking you to confirm that you want to replace the existing application with the new one. The 1 key is reserved for dialing your network operator’s voicemail system and cannot be overwritten.TIPTo view all of your current shortcuts, press Home, select Center on the 5-way, and then select Applications. Select Speed Dial. To delete a shortcut, highlight the shortcut you want, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.TIPTo enter a suggested word, press Down to highlight the suggestion, and then press Centre to accept it.TIPTo delete all entries from the list of word suggestions, press Menu (right softkey) and select Clear Input History.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 23313CHAPTER6Press Done (left softkey).Locking your smartphone and infoYour smartphone includes several features that help you protect your smartphone from inadvertent use and keep your information private. The built-in security software lets you use your smartphone for emergency calls, such as dialling your national emergency number, such as112, even if it is locked. You can lock any of the following:Keyboard: Manually disable all buttons and the screen’s touch-sensitive feature to prevent accidental presses in your briefcase or pocket.SIM card: Require a PIN to turn on your phone so you can make and answer calls.Smartphone: Require a password to see any information on your smartphone.Locking your keyboardDo either of the following:•Press and hold End .•Press Power and select Lock.Unlocking the keyboardWhen the keyboard is locked, follow these steps to unlock it.1Press Unlock (left softkey).TIPYou can also set the time interval the must pass before the keyboard recognizes a second press of the same key. Press Home, press Start, and then navigate to the My Settings content list. Press All Settings (right softkey), select More, and then select Accessibility. Select the Multipress time out list, and then select a time interval.TIPIf you’re using a headset or hands-free device and your smartphone is in a pocket or bag, you can lock the keyboard during a call to prevent accidental key presses.TIPIf you’re using a headset or hands-free device and your smartphone is in a pocket or bag, you can manually turn on Keyguard during a call to prevent accidental key presses.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO23413CHAPTER2Press the * key. (You do not need to press Option first.)Locking the SIM cardYou can lock your SIM (Subscriber Identity Module) card to prevent unauthorised use of your mobile account. When your SIM card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone.When your SIM card is locked, you can unlock your SIM card by trying to turn on the phone. A dial pad appears for you to enter your PIN.BEFORE YOU BEGIN•Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).•Get your default PIN from your network operator.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Security.4Select Enable SIM PIN.5Enter the PIN and press Done (left softkey).6Turn your phone off to activate the SIM card lock feature.When your SIM card is locked, you can unlock your SIM card by turning on your smartphone and entering your PIN when prompted.NOTE You need your PIN number to edit your PIN number or remove the locking feature. If you enter an incorrect PIN more DID YOU KNOW?You can permanently unlock your SIM card. Follow the steps in the preceding procedure, but select Disable SIM PIN in step 4.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 23513CHAPTERtimes than allowed by your network operator, the SIM card locks. After the SIM card locks, you need the PUK (PIN Unlock Key) to unlock the SIM card. Contact your network operator for more information and the PUK.Locking your smartphoneTo protect your personal information, you can lock the system so that you need to enter your password to access any of your information or use other features of your smartphone.IMPORTANT If you lock your system, you must enter the exact password to unlock it. If you enter an incorrect password, you are given another chance. Each time an incorrect password is entered, you are given progressively longer time periods between your chances to enter the password. If you forget the password, you need to perform a hard reset to resume using your smartphone. Performing a hard reset deletes all the entries in your smartphone. However, you can restore all previously synchronised info the next time you sync (see Synchronising information).1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Security.4Select Device Lock.5Check the Prompt if device unused for box to turn on the password feature.6Select the first field, and then select how long a period of inactivity must pass before your smartphone locks.7Select Password type, and then select a format for your password:Strong alphanumeric: A strong alphanumeric password must contain at least 7 characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation.Simple PIN: A simple PIN must contain at least 4 characters and includes numerals only. You do not need to press Option before entering the PIN numerals.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO23613CHAPTER8Select Password and enter your password.9Select Confirm password and enter the password again.10 Press Done (left softkey).11 Press Ye s (left softkey) to confirm your password.Entering owner informationYou can enter personal information that you want to associate with your smartphone, such as your name, company name, and phone number. If you lose your smartphone, this feature can help the person who finds it return it to you.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select More again.4Select Owner Information.5Enter any of the information you want to include. Use the Notes field to enter any additional text you want to include6Press Done (left softkey).TIPIf you lock your smartphone and use a Simple PIN as the password, you can dial an emergency number by entering the number in the password field and pressing Phone/Send. You do not need to press Option before entering the number. However, if you select Strong alphanumeric as the password type, you must first press Option twice before entering an emergency number in the password field.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 23713CHAPTERSystem settingsSetting the date and timeUse Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit.To set the display format for the date and time, see Setting display formats.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Clock & Alarm, and then select Date and Time.4Select the Time zone list, and then select the time zone for your location.5Select Date and enter the date.6Select Time and enter the time.If your time format displays AM and PM, press the A or P key to select the option you want, or press any number key to switch between AM and PM.7Press Done (left softkey).Setting system alarmsSystem alarms let you set alarms that are not associated with a task or appointment. For example, you can use your smartphone as an alarm clock when you travel, or set alarms to remind you when it’s time to take medication or pick up the kids. 1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and select Alarm.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS23813CHAPTER3Select Alarm time and enter the time you want the alarm to go off.If your time format displays AM and PM, press the A or P key to select the option you want, or press any number key to switch between AM and PM.4Select the Alarm list, and then select whether you want the alarm to go off on weekdays only or every day.5Press Done (left softkey).Managing identity certificatesYour smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Security.4Select Certificates.5Select the type of certificate you want to view:Personal: Displays certificates that establish your identity when you log in TIPUse the Sounds & Notifications settings to change the alarm sound (see Selecting Sounds & Notifications).
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 23913CHAPTERto a secured network, such as a corporate network.Intermediate: Displays certificates issued by the root whose purpose is to then issue personal certificates.Root: Displays certificates that identify the computers, such as servers, to which you connect. These certificates help prevent unauthorised users from accessing your smartphone and information.6Do either of the following:View certificate details: Highlight the certificate, press Menu (right softkey), and then select View. Press Done (left softkey) when you have finished viewing the certificate details.Delete a certificate: Highlight the certificate, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.7Press Done (left softkey) How much storage space do I have left?1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select More again.4Select About.5Press Done (left softkey) TIPTo delete a certificate, tap and hold the certificate in the list, and then select Delete from the shortcut menu.TIPIf storage memory is low, consider using an expansion card to store files (see Using expansion cards). If program memory is low, close some applications to avoid slow smartphone performance (see Closing applications).TIPOn the Settings screen, select System Information to view other information about your smartphone, such as the serial number, software version, and more. This information can be useful if you need to contact support.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS24013CHAPTEROptimizing power settings1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select Security.4Select Power Management. The Main battery bar displays the power remaining in your battery.5Select any of the following options:Backlight time out on battery: Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is running on battery power.Backlight time out on AC: Specifies how long the keyboard backlight remains lit during a period of inactivity when your smartphone is connected to the AC charger.Display time out: Specifies how many minutes the screen stays on during a period of inactivity.6Press Done (left softkey) Turning wireless services on/off 1Press Power and select Wireless Manager.2Turn the wireless features on your smartphone on/off. Select All to turn all wireless features on/off.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 24113CHAPTER3Press Done (left softkey).Updating the system softwareWindows Update lets you download security updates and other important updates to the Windows Mobile operating system software on your smartphone.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select More, and then select More again.4Select Windows Update.5On the Update Setup screen, press Next (right softkey).6Select whether you want to run Windows Update manually or you want it to check for updates automatically, and then press Next (right softkey).7If you selected automatic updates, check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone. Using your data plan means that updates may occur more frequently but may result in additional TIPTo change the settings for one of the displayed wireless features, press Menu (right softkey) and select the wireless feature you want to change.TIPSelect View privacy statement to read about how using Windows Update affects the personal information on your smartphone.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS24213CHAPTERdata charges. Press Next (right softkey).8Press Done (left softkey).9If you select Automatic in step 4, Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing Check Now (left softkey).10 To view detailed results of the last check for updates, press Menu (right softkey) and select View details Connection settingsManually entering dial-up connection settingsYour smartphone is already set up to connect to the Internet using a high-speed data connection on your network operator’s network. To connect to the Internet, simply start Internet Explorer Mobile.For special situations, such as connecting to your internet service provider (ISP) or to a remote access server (RAS), you can set up another connection.BEFORE YOU BEGIN Obtain the following information from your ISP or system administrator:•The type of network you are connecting to: Internet, MMS, WAP, or other•ISP server phone number or access point•Username•Password1Press Home , and then press Start (left softkey).TIPTo switch between manual and automatic updates, open Windows Update, press Menu (right action key), and then select Change Schedule. To select or deselect the option to use your data plan to check for and download updates, press Menu (right action key) and select Connections.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 24313CHAPTER2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections, and then select Dial-up.4Select the connection you want to view or change, or to create a new connection, select New.5If this is a new network, select Description and enter a descriptive name for the connection.6Select the Connects to field, and then select the type of network you are connecting to.7Select Phone number, User name, and Password and enter the information you obtained from your ISP or system administrator.8Press Done (left softkey).Changing your network connectionIf you travel outside of your home region and use a SIM card from another Vodafone network operator, you can change the settings on your smartphone to work with the new SIM card.IMPORTANT If you use a different SIM card from a network operator that is not associated with Vodafone, you need to manually enter network settings. Do not use this procedure; instead, see Manually entering network connection settings, below.1Press Home , and then press Centre .2Select Applications .3Press More (left softkey) and select Auto Network Setting .TIPTo delete a dial-up connection, highlight the connection, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS24413CHAPTER4Select the Country list, and then select the country associated with your new SIM card.5Select the Operator list, and then select the operator associated with your new SIM card.6Press Done (left softkey).Manually entering network connection settingsYour smartphone is already set up to connect to the Internet using a high-speed data connection on your network operator’s network. To connect to the Internet, simply start Internet Explorer Mobile.For special situations, for example, if you use a different SIM card associated with a different network operator, you need to manually enter network settings.IMPORTANT If you are using a different SIM card associated with a Vodafone network operator, follow the procedure Changing your network connection instead.BEFORE YOU BEGIN Obtain the following information from your network operator:•The type of network you are connecting to: Internet, MMS, WAP, or other•The access point name (SSID)•Username•Password•Authentication type, if any•Primary and secondary DNS server addresses•IP address1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections, and then select GPRS.DID YOU KNOW?You can leave the List all operators box unchecked. All operators appear in the Operator list.TIPTo quickly find the optimal settings for the card that is currently inserted into your smartphone, press Menu (right softkey) and select Auto Detect.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 24513CHAPTER4Select the connection you want to view or change, or to create a new connection, select New.5If this is a new network, select Description and enter a descriptive name for the connection.6Select each field and enter the information you obtained from your network operator.7Press Done (left softkey).Connecting to a VPNIf you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer).BEFORE YOU BEGIN Check with your company’s system administrator to see if a VPN is required to access the corporate network. If you need a VPN, you must purchase and install a third-party VPN client to use this feature.Ask your corporate system administrator for the following information:•The VPN type: IPSec/L2TP or PPTP•Your server name•The type of network you are connecting from and the type you are connecting to: Internet, MMS, WAP, or other•Your username and password•Your server’s domain name•The IPSec authentication type, if any•The IPSec preshared key, if any1Install your third-party VPN client (see Installing applications).2Press Home , and then press Start (left softkey).3Navigate to the My Settings content list and press All Settings (right softkey).4Select Connections, select More, and then select VPN.TIPTo delete a dial-up connection, highlight the connection, press Menu (right softkey), and then select Delete. Press Ye s (left softkey) to confirm the deletion.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS24613CHAPTER5Select the connection you want to view or change, or to create a new connection, select New.6If this is a new network, select Description and enter a descriptive name for the connection.7Select each field and enter the information you obtained from your network operator.8Press Done (left softkey).Setting up a proxy serverBEFORE YOU BEGIN Obtain the following information from your ISP or system administrator:•The type of network you are connecting from, and the type you are connecting to: Internet, MMS, WAP, or other•The proxy server name, port number, and type•Username•Password1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections, select More, and then select Proxy.4Select the connection you want to view or change, or to create a new connection, select New.5If this is a new network, select Description and enter a descriptive name for the connection.6Select each field and enter the information you obtained from your network operator.7Press Done (left softkey).Entering advanced connection settings1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections.4Press Menu (right softkey) and select Advanced.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 24713CHAPTER5For each connection type, select the connection option.6Do either of the following:Set connection options: Highlight a connection, press Menu (right softkey), and then select Options. Set the number of redial attempts, the interval for disconnecting after a period of inactivity, and the type of connection. Press Done (left softkey).Exclude a work URL from these settings: Highlight a connection, press Menu (right softkey), and then select Work URL Exceptions. Press Menu (right softkey), select Add, and then enter the pattern for the URL to be excluded. Press Done (left softkey).7Press Done (left softkey).Ending a data connectionIf your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when you’ve finished browsing the web.1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Connections, and then select Wireless Manager.4Press Menu (right softkey) and select Disconnect Cellular Data.TIPOn the Work URL Exceptions screen, highlight a URL, press Menu (right softkey), and then select Edit or Delete to make changes to or delete the exception.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS24813CHAPTER
CHAPTER14TroubleshootingAlthough we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit go.palm.com/treo500v.
In this chapterTransferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 251Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 251Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257Synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 273Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
TROUBLESHOOTINGTRANSFERRING INFO FROM ANOTHER DEVICE 25114CHAPTERTransferring info from another deviceFor information on transferring your info from a previous Windows Mobile® device or from a Palm OS® device to your new Palm® Treo ™ 500v smartphone, visit go.palm.com/treo500v for instructions.IMPORTANT Do not use a backup utility to transfer your info from another device to your new smartphone. This can cause your smartphone to malfunction.Reinstalling the desktop softwareIf you have problems synchronising using your desktop sync software, you may need to reinstall the software.BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software. In large organisations, these are usually granted by the system administrator.1Shut down your computer and turn it on again.2On your computer, click Start > Control Panel > Add or Remove Programs.3Remove your desktop software. For computers running Windows XP, the software is called Microsoft ActiveSync. For computers running Windows Vista, the software is called Windows Mobile Device Center.4Quit any active applications, including virus scanners and Internet security applications.DID YOU KNOW?You can purchase a third-party application that lets you run Palm OS® applications on your smartphone.DID YOU KNOW?If you have questions about Windows Mobile, you can go to the Microsoft Windows Mobile website. Search for Palm devices for information.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE25214CHAPTER5To reinstall the software, insert the Windows Mobile Getting Started CD into your computer’s CD drive, and follow the onscreen instructions. See Installing ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista for detailed instructions.You must install the desktop sync software that you can download from the link on the Windows Mobile Getting Started CD, included with your smartphone. Other versions do not work with this smartphone.Resetting your smartphonePerforming a soft resetPerforming a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronising with your computer, a soft reset may help.1Holding your smartphone screen side down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone.DID YOU KNOW?The Windows Mobile Getting Started CD installs the software and drivers that let you synchronise with Microsoft Office Outlook®. If you want to synchronise with a different personal information manager (PIM), you must install a third-party solution. Contact the PIM’s vendor to learn if software is available for your smartphone.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE 25314CHAPTER2Reinsert the battery and replace the battery cover.3Press and hold Power until the Palm® logo appears.Performing a hard resetA hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset. You can restore previously synchronised information the next time you sync.IMPORTANT Synchronise to restore your Outlook data, such as Outlook email, Calendar, Contacts, and Tasks. You can use a backup and restore solution. Make sure it’s an application that’s approved by Palm. A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party applications for suggestions on diagnosing third-party software issues.1Synchronise your smartphone with your computer so that your smartphone applications and info can be restored by DID YOU KNOW?If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset.TIPSome third-party applications do not create a backup on your computer when you synchronise. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your smartphone after the hard reset. Please contact the application vendor to find out if your info is backed up during synchronisation.DID YOU KNOW?When you synchronise after a hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name.DID YOU KNOW?We recommend performing a hard reset before selling, repairing, or recycling your smartphone so that your information is deleted.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE25414CHAPTERsynchronising again after you perform the hard rest.2Holding your smartphone screen side down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone.3Reinsert the battery and replace the battery cover.4While pressing and holding End , press and hold Power until the screen wakes up.5When prompted, press Up to erase all data6(Optional) Synchronise to restore your previously synchronised info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings.Replacing the batteryYour smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo 500v models. Do not use a battery from any earlier model of smartphone.CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.1Press and hold Power to turn your smartphone off.2Holding your smartphone screen side down, use two or more fingers to press against the battery door to release it, and then slide the door off the back of your smartphone.TIPYou can also perform a hard reset using the Default Settings application on your smartphone. Press Start, press Center, and then select Applications. Select Organiser & Tools, and then select Default Settings. Enter 1234 (you do not need to press Option) and press OK (left softkey).TIPBe sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com/environment for more information.DID YOU KNOW?Your smartphone stores all your info even when you remove the battery.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE 25514CHAPTER3Place a finger in the notch between the stylus and the battery, and lift the battery at a 45-degree angle.4Align the new battery’s contacts with the phone contacts inside the battery compartment.5Insert the new battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the smartphone until it clicks into place.6Press and hold Power until the Palm® logo appears.Battery contactsSmartphone contacts
TROUBLESHOOTINGPERFORMANCE25614CHAPTERPerformanceThe applications are running slower than usual1Press Home , and then press Centre .2Select Applications , and then select Organiser & Tools . 3Select Ta s k M a n a g e r <ICON> .4Press Menu (right softkey) and select Close All to close all your open applications.5Press Done (left softkey).If the previous steps don’t fix the problem, try doing a soft reset (see Performing a soft reset). My battery seems to drain quicklyIf you have a Microsoft Direct Push email solution (such as MyMail) or if you have set up a schedule for wireless synchronisation, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery.For more tips on conversing battery life, see Maximising battery life.ScreenThe screen appears blank1If you’re on a call, when the time period specified in Power Management expires, the screen dims. Press any key except End to wake up the screen. Pressing End hangs up the call.2Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Adjusting the brightness).3If that doesn’t work, perform a soft reset (see Performing a soft reset).TIPBe sure that third-party applications are designed for Windows Mobile 6 Standard. Applications written for Windows Mobile 6 Professional or earlier versions of Windows Mobile software do not work with your smartphone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.
TROUBLESHOOTINGNETWORK CONNECTION 25714CHAPTER4If that doesn’t work, connect your smartphone to the AC charger (see Charging the battery) and perform a soft reset again.5If that doesn’t work, perform a hard reset (see Performing a hard reset).Network connectionSignal strength is weak1If you’re standing, move about 3 meters in any direction.2If you’re in a building, move near a window. Open any metal blinds.3If you’re in a building, move outdoors or to a more open area.4If you’re outdoors, move away from large buildings, trees, or electrical wires.5If you’re in a vehicle, move your smartphone so that it’s level with a window.My smartphone won’t connect to the mobile network1Try the suggestions above for weak signals.2Turn off your phone and turn it on again (see Turning your Palm® Tre o ™ 500v smartphone on/off).3Perform a soft reset (see Performing a soft reset).My phone seems to turn off by itselfIf a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can’t determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on).TIPIf you are using a third-party application, make sure that the application supports 320x240 screen resolution. TIPBecome familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues.
TROUBLESHOOTINGNETWORK CONNECTION25814CHAPTERI can’t tell if data services are available The following icons appear in the title bar to indicate whether data services are available:My smartphone won’t connect to the InternetYour smartphone supports GPRS or UMTS (3G) wireless data networks. To connect to the Internet, you must subscribe to data services with your network operator.•Contact your network operator to verify that your subscription plan includes data services and that these services have been correctly activated. Your network operator should also be able to tell you if there are any outages in your location.•Press Power , select Wireless Manager, and then select Phone to Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls.Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and transmit data simultaneously.You are in a roaming coverage area and your phone is connected to a 3G UMTS network, but you are not actively transmitting data. Additional fees may apply for calls or data transmission.Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls.Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted.You are in a roaming coverage area and your phone is connected to a GPRS network, but you are not actively transmitting data. Additional fees may apply for calls or data transmission.
TROUBLESHOOTINGNETWORK CONNECTION 25914CHAPTERturn off your phone; then repeat these steps to turn it back on.•Perform a soft reset (see Performing a soft reset).•Confirm that data services are correctly configured on your smartphone by doing the following:1Press Home , and then press Start (left softkey).2Navigate to the My Settings content list and press All Settings (right softkey).3Select Phone,4Select More, and then select Networks.5If your network operator’s name appears in the list, press Done (left softkey). If not, contact your network operator for assistance.I can’t send or receive text or multimedia messages•Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).•Contact your network operator to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location. Your network operator should be able to tell you if messaging services have been experiencing transmission delays.•If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of message you’re sending.•If a text message arrives but does not display a notification, perform a soft reset (see Performing a soft reset).•The network settings for text and multimedia messaging are preset by the network operator associated with the SIM card included with your smartphone. If you use a different SIM card associated with a different network operator, you need to manually enter network settings to use messaging services (see Manually entering network connection settings).
TROUBLESHOOTINGSYNCHRONISATION26014CHAPTERI can’t make or receive calls using a hands-free device with Bluetooth® wireless technologyVerify all of the following:•The Bluetooth feature on your smartphone is turned on (see Entering basic Bluetooth settings).•Your Bluetooth device is charged and turned on.•Your smartphone is within range of the hands-free device. Bluetooth range is up to 9 meters in optimum environmental conditions, which include the absence of the following: obstacles, radio interference from nearby electronic equipment, and other factors.•The Bluetooth Settings screen is closed.•You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible, move the phone closer to the hands-free device.•The device specifications are compatible with your smartphone.I lost the connection between my smartphone and my Bluetooth headsetIf the headset doesn’t work, delete the existing partnership and create a new one. To delete the partnership:1Press Home , and then press Start (left softkey). 2Navigate to the My Settings content list and select Bluetooth.3On the Bluetooth Devices list, highlight your headset.4Press Menu (right softkey), select Delete, and then press Ye s (left softkey) to confirm the deletion.5Create a new partnership (see Connecting to devices with Bluetooth® wireless technology.SynchronisationSynchronisation enables you to back up the information on your smartphone onto your computer or your server. If you ever need to perform a hard reset or otherwise erase all your information on your smartphone,
TROUBLESHOOTINGSYNCHRONISATION 26114CHAPTERyou can synchronise your smartphone with your computer to restore the info. To make sure you always have an up-to-date backup of your info, synchronise frequently.You can synchronise email and other information directly with Microsoft Exchange Server 2003 with Service Pack 2 or Exchange Server 2007 using Microsoft Exchange ActiveSync®, or you can synchronise your smartphone with your computer, using the desktop sync software from the Windows Mobile Getting Started CD that came with your smartphone.Desktop sync softwareThis section covers issues with synchronising using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center.NOTE See Exchange ActiveSync (wireless synchronisation) for help with direct wireless synchronisation with an Exchange server.The desktop sync software does not respond to sync attemptAs you complete the following steps, synchronise after each step. If the synchronisation is successful, you do not need to complete the remaining steps.1Verify that the USB sync cable is securely connected at all points (see Setting up your computer for synchronisation).2Make sure that all of the files you’re trying to sync are closed on both your computer and your smartphone.3On a Windows XP computer, look for the ActiveSync icon in the taskbar on your computer to make sure DID YOU KNOW?You can go to the Windows Mobile website for more information at windowsmobile.com. DID YOU KNOW?A common cause of sync problems is the presence of protective software, such as VPNs or firewalls, on your computer or network.
TROUBLESHOOTINGSYNCHRONISATION26214CHAPTERActiveSync desktop software is running on your computer. If the correct icons are not displayed, do the following:Smartphone: Press Home , and then press Centre . Select Applications , and then select ActiveSync . Press Menu (right softkey) and select Connections. Make sure the Synchronise all PCs using this connection box is checked, and that USB is selected from the list.Windows XP computer: Click Start, navigate to Programs, and then select Microsoft ActiveSync.Windows Vista computer: Click Start, select All Programs, and then select Windows Mobile Device Center.4Do one of the following:Windows XP computer: Double-click the ActiveSync icon in your taskbar. From the File menu, select Connection Settings. Make sure the Allow USB connections box is checked, and then click Connect.Windows Vista computer: Click Start, select All Programs, and then select Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked, and click Connect.5Perform a soft reset (see Performing a soft reset).6Restart your computer and make sure the desktop sync software is running.7If the problem persists, you can enable advanced ActiveSync network functionality. Press Home , and then press Start (left softkey). Navigate to the My Settings content list and press All Settings (right softkey). Select Connections, select More, and then select USB to PC. Check the Enable advanced network functionality box.8If problem persists, and you’re synchronising through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port.
TROUBLESHOOTINGSYNCHRONISATION 26314CHAPTER9If you’re already synchronising through a built-in USB port on the front of your computer, move the sync cable to a USB on the back of your computer if your computer has USB ports in both places.10 Uninstall the desktop software that came with your smartphone, and then insert the Windows Mobile Getting Started CD, which came with your smartphone, and repeat the installation process (see Reinstalling the desktop software).11 For a Windows XP computer only, delete the existing partnership between your smartphone and your computer and create a new one by doing the following steps in turn:•Disconnect your smartphone and your computer from the sync cable.•Right-click the grey ActiveSync icon in the taskbar in the lower-right corner of your computer screen, and then select Open Microsoft ActiveSync.•Click File, and then click Delete Mobile Device. When asked to confirm, click Ye s .•Connect your smartphone and your computer to the sync cable.•When the Synchronisation Setup Wizard appears, follow the steps to establish a sync relationship between your smartphone and your computer.12 If your organisation uses a firewall or a VPN connection, synchronising with ActiveSync may not work. For a Windows XP computer only, go to microsoft.com and search for the following topics to help with specific firewall setup situations:•ActiveSync USB Connection Troubleshooting Guide•ActiveSync with Sygate Personal Firewall•ActiveSync with TrendMicro PC-cillin Internet Security•ActiveSync with Norton Personal Firewall•ActiveSync with Zone Alarm Security Suite•ActiveSync with McAfee Personal Firewall•ActiveSync with Windows Firewall
TROUBLESHOOTINGSYNCHRONISATION26414CHAPTER13 Verify with your computer hardware vendor that your operating system supports your internal USB controller.Synchronisation finishes but info doesn’t appear where it should•With the included desktop sync software, your smartphone can synchronise with the root folders of Microsoft Office Outlook Contacts, Calendar, and Tasks (Outlook sold separately; a free trial version is available for download from the Windows Mobile Getting Started CD). If you want to synchronise with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).•Microsoft Office Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.•If you’re trying to sync offline, be sure to set your Microsoft Office Outlook Calendar, Contacts, and Tasks to be available offline.•If you’re still having problems, try the following:1Make sure you’re synchronising with the intended desktop personal information manager (PIM). The Windows Mobile Getting Started CD lets you synchronise with Microsoft Office Outlook for Windows. If you use a different PIM, you need to install third-party software to synchronise. For more information, consult the company that makes the PIM.2Open the desktop sync software on your computer, and make sure the Files synchronisation option is selected (see Changing which applications sync).3Uninstall the desktop sync software, reboot your computer, insert the Windows Mobile Getting Started CD, which came with your smartphone, and then repeat the installation process (see Reinstalling the desktop software).Synchronisation starts but doesn’t finishMake sure that you installed the desktop software that came with your smartphone. If you’re not sure whether this software is
TROUBLESHOOTINGSYNCHRONISATION 26514CHAPTERinstalled, reinstall it (see Reinstalling the desktop software).My video and music files won’t sync1Make sure you have Windows Media Player 10 or later installed on your computer.2Reinstall the desktop sync software from the Windows Mobile Getting Started CD, which came with your smartphone (see Reinstalling the desktop software). Media file synchronisation fails if you installed the desktop sync software before you installed Windows Media Player.My appointments show up in the wrong time slot after I sync1Make sure that you installed the desktop sync software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).2Open Microsoft Office Outlook and correct the wrong entries.3Manually enter any information you added to your smartphone since the last time you synchronised.4Synchronise your phone and your computer.My scheduled sync doesn’t workBy default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:1Press Home , and then press Centre .2Select Applications , and then select ActiveSync .3Press Menu (right softkey) and select Schedule. 4Check the Use above setting when roaming box.5Press Done (left softkey).An alert tells me that ActiveSync encountered a problem on the serverThere is a temporary problem with the server or the server may be temporarily
TROUBLESHOOTINGSYNCHRONISATION26614CHAPTERoverloaded. Try again later, and if the problem persists, contact your system administrator.An alert tells me that there is not enough free memory to sync my infoThe ActiveSync application on your smartphone ran out of storage space. Try the following:1Close all running programs (see Closing applications).2If the problem persists, see Making room on your smartphone for suggestions on other ways to free up space on your smartphone.An alert tells me that ActiveSync encountered a problem with [item type] [item name]An error occurred during the sync of a single item. This error can usually be corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.My Home screen settings are not restored after a hard resetSettings such as the background image are not backed up during synchronisation, so they can’t be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Home screen setting and other additional info.Exchange ActiveSync (wireless synchronisation)This section covers issues with direct wireless synchronisation with an Exchange server. See Desktop sync software for help with synchronising using your desktop sync software.An alert tells me that the server could not be reachedYour smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server TIPIf you are synchronising with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.
TROUBLESHOOTINGEMAIL 26714CHAPTERmay be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronisation), and try again later.An alert tells me that my account information could not be detectedWhen you set up the Exchange server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronisation), or set up your smartphone to sync only with a computer, and try to sync again.An alert tells me the device timed out while waiting for credentialsThe Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again.EmailI have problems using my accountOccasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Setting up email) and are experiencing problems in using the account, verify that the account complies with your email provider’s requirements by following these steps:•Verify both your password and your username for your email account.•Some email service providers require you to be on their network to use your email account. If this is the case, be sure to use your provider’s network as the connection type for the account.•Some email service providers have other requirements specific to their service. For example, Yahoo! requires you to set up POP mail forwarding for your Yahoo! account to download email messages to your smartphone. Check with your service provider to see if any provider-specific requirements exist.
TROUBLESHOOTINGEMAIL26814CHAPTER•Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed.I have problems sending and receiving emailShort periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly.Scheduled email synchronisation is not workingIf email synchronisation is occurring and you turn your smartphone off or the connection to your email service provider is disconnected, the synchronisation fails.•Check the synchronisation schedule to make sure that email sync is set to occur at the expected day and time. See Setting the synchronisation schedule for details.•Press Home , and then press Centre . Select Applications , and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the verify password setting is on. This is required for over-the-air synchronisation.I have problems sending emailIf you are able to receive email messages but cannot send them, try the following steps, in turn:•Make sure your ISP or email provider allows you to access email on a smartphone. Some providers do not offer this option at all; other providers require an upgrade for accessing email on a smartphone.•Press Home , and then press Centre . Select Applications , and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the This server requires an encrypted (SSL) connection box is checked.•Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as cable companies, require that
TROUBLESHOOTINGEMAIL 26914CHAPTERyou have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account: Common email providers).My vCard or vCal email attachment isn’t forwarding correctlyMicrosoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:1Click Start on your computer, and then select Settings.2Select Control Panel.3Select Internet Options, and then click the Programs tab.4Make sure that the email field is set to the correct email client software. 5Click OK.6Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information.When I sync with my Exchange server my info is not downloading to my smartphoneCheck with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronise with the Exchange server. You can also check the following setting:1Press Home , and then press Centre .2Select Applications , and then select ActiveSync .
TROUBLESHOOTINGWEB27014CHAPTER3Press Menu (right softkey) and select Configure Server. 4Make sure the This server requires an encrypted (SSL) connection box is checked.WebI can’t access a web pageFirst, make sure you have Internet access: Open Internet Explorer Mobile and try to view a web page you’ve loaded before. To ensure that you’re viewing the page directly from the Internet, press Menu (right softkey) and select Refresh. After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh.If you’re still having trouble, the page may contain elements that are not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.Some websites use a redirector to their true home page. For example, if you enter the address http://palm.com/support, it may resolve to http://palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile.An image or map is too small on my smartphone screenInternet Explorer Mobile has several viewing modes: One Column, Default, Desktop, and Full Screen. Switch to Desktop to see the full-size image (see Browsing the web).A secure site refuses to permit a transactionSome websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Internet Explorer Mobile.TIPYour smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first (see Setting up email).
TROUBLESHOOTINGCAMERA 27114CHAPTERCameraHere are some tips for taking good pictures with the built-in camera:•Clean the camera’s lens with a soft, lint-free cloth.•Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.•Hold the camera as still as possible. Try supporting your picture-taking arm against your body or a stationary object (such as a wall).•Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.•For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.•Make sure the subject is at least 0.5 meters away from the camera to ensure good focus.Remember that when you synchronise with a Windows XP computer, your Camera images are stored in the C:\Documents and Settings\<Username>\My Documents\Treo My Documents folder on your hard drive (see Camera).The Camera preview image looks strangeSome third-party applications overwrite the colour settings on your smartphone with their own 8-bit colour settings. This can affect the Camera Preview Mode. Delete third-party applications one by one until the preview image improves (see Removing applications).DID YOU KNOW?Pictures are 16-bit colour. Resolution settings range from the low end of 96 x 72 pixels to a high end of 1600 x 1200 pixels. Video resolution settings range from a low end of 176 x 144 pixels to a high end of 320 x 240 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution (still images) or Quality (video).
TROUBLESHOOTINGTHIRD-PARTY APPLICATIONS27214CHAPTERThird-party applicationsSometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications:•Ringtone managers•Caller ID applications•Instant messaging•Applications that modify when your phone or data connections turn on or off and how your phone behavesIf you recently installed an application and your smartphone seems to be stuck, try the following:1Perform a soft reset (see Performing a soft reset).2Make sure the third-party application is compatible with the Windows Mobile 6 Standard operating system on your smartphone.3Delete the most recently installed application from your smartphone (see Removing applications).4If the problem persists, perform another soft reset.5If possible, synchronise or use a backup utility to back up your most recent info.6Perform a hard reset (see Performing a hard reset).7Synchronise or restore your backup to restore the info in your built-in applications.8If the problem is resolved, begin reinstalling your third-party applications one at a time.9If the problem recurs, delete the last application you installed and report the problem to its developer.Getting more helpContact the vendor of any third-party software if you require further assistance.
TROUBLESHOOTINGMAKING ROOM ON YOUR SMARTPHONE 27314CHAPTERMaking room on your smartphoneIf you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone:•Camera: Large images or videos take up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos).•Messaging: Multimedia content and email attachments can consume excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone (see Deleting messages and Deleting a message). You may also want to empty the deleted items folder.•Internet: If you save links to pages you’ve visited in Internet Explorer Mobile, you may want to clear all recent pages (see Customising your Internet Explorer Mobile settings).•Third-party applications: You can delete infrequently used applications or move them to an expansion card (see Copying or moving applications and files between your smartphone and an expansion card).Also, remember that your smartphone includes an expansion card tray, and that you can store applications and information on expansion cards. However, you still need free memory on the smartphone itself to run applications from an expansion card.TIPRemember that not all third-party applications were written with the Treo 500v smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator.
TROUBLESHOOTINGVOICE QUALITY27414CHAPTERVoice qualityIs the other person hearing an echo?•Try decreasing the volume on your smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and to the handset earpiece.•Position the smartphone closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone.•If you’re using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone “face down” (screen facing the surface).Are you hearing your own voice echo?Ask the other person to turn down their volume or to hold the phone closer to their ear.Is your voice too quiet on the other end?Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth.Check the signal strength indicator. If the signal is weak, try to find an area with better coverage.
TERMS 275Te r m sActiveSync®The software on your smartphone that exchanges and updates the information on your Palm® Tr e o ™ 500v smartphone with the information on your computer. ActiveSync desktop softwareThe software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen. If the icon does not appear, click Start, click All Programs (or navigate to the Programs group), and then select Microsoft ActiveSync. See Installing ActiveSync desktop software: Windows XP.Alt (alternative) The key that you use to enter accented characters and symbols that do not appear on your keyboard. Press Alt to view the alternative characters available. See Entering other symbols and accented characters.auto-off intervalThe time of inactivity that passes before the screen on your smartphone turns off. The wireless features on your smartphone are unaffected by this setting. See Optimizing power settings.beamThe process of sending or receiving an entry or application using Bluetooth® wireless technology. See Beaming information.Bluetooth® wireless technologyTechnology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit bluetooth.com. See Connecting to devices with Bluetooth® wireless technology.content listGroup of related applications that give you fast access to frequently used applications. Content lists contain a mix of applications,
TERMS276files, and features. If you select a file or feature from a content list, it opens in the related application on your smartphone. See Opening and closing applications.desktop softwareA Personal Information Manager (PIM) application for computers, such as Microsoft Outlook®, that helps you manage your personal information and keep it synchronised with your smartphone. See Installing ActiveSync desktop software: Windows XP or Installing Windows Mobile Device Center: Windows Vista.GPRS (General Packet Radio Service)A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.) See What are all those icons?Lithium-ion (Li-ion)The rechargeable battery technology used in your smartphone. See Charging the battery.Microsoft Exchange ActiveSync®Technology that allows your smartphone to synchronise email, contacts, calendar events, and tasks wirelessly with Microsoft Exchange Server 2003 or 2007. See Setting up wireless synchronisation.MMS (Multimedia Messaging System)An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly. See Creating and sending a multimedia message.Mobile DeviceThe component on your Windows XP computer that enables you to install applications and other information on your smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer.Option Press this key and then a second key to enter the character or to access the feature displayed above the letter on the second key. See Entering numbers, punctuation, and symbols.partnershipThe connection that you make between two devices by means of Bluetooth wireless technology. The devices
TERMS 277recognise each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices. See Connecting to devices with Bluetooth® wireless technology.Phone OffAppearing on the Home screen, this indicates that your smartphone is not connected to any network, and you cannot make calls except those to emergency numbers. You can still use the organiser features, however. To turn the phone on/off, go to the Wireless Manager. See Turning your phone on.Phone/Send The button on your smartphone that dials after you’ve entered a phone number. See Making calls from the Home screen.piconetAn ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active slave devices. The network can include up to 255 inactive, or parked, slave devices which the master device can bring into active status at any time.PIM (personal information manager)A genre of software that includes applications such as Microsoft Outlook, Palm® Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number)The password assigned to your SIM card by your network operator. Turning on the PIN lock secures your wireless account. See also PUK. See Locking the SIM card.PIN2 (personal identification number 2)A code that protects certain network settings such as fixed dialling. PUK (PIN unlock key)A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your network operator for the PUK. See Locking the SIM card.
TERMS278Secure Sockets Layer (SSL)A security protocol that enables you to send personal information in a more secure manner over the Internet.SIM (Subscriber Identity Module) cardThe smartcard, inserted into your smartphone, that contains your mobile account information, such as your phone number and the services to which you subscribe. You can also store addresses, phone numbers, and SMS messages on the SIM card. See Inserting the SIM card and battery.SMS (Short Messaging Service)The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See Creating and sending a text message.StartThe menu on your smartphone from which you can open all applications. See Opening and closing applications.streamingTechnology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your smartphone without needing to download and a save a file on your smartphone. See Viewing a video.synchronisationThe process in which information that is entered or updated on your smartphone, your computer, or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection. See Synchronising information.UMTS (Universal Mobile Telecommunications System)One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See What are all those icons?
TERMS 279usernameThe name associated with your smartphone that distinguishes it from other Windows Mobile® devices. If you install desktop synchronisation software, you are asked to give your smartphone a username. If you only synchronise wirelessly using Microsoft Exchange ActiveSync, you do not need to give your smartphone a username. See Installing ActiveSync desktop software: Windows XP.Windows MobileThe operating system of your Treo 500v smartphone. Your smartphone uses Windows Mobile® 6 Standard edition. When installing third-party applications to your smartphone, be sure to install only apps that are written for Microsoft Windows Mobile 6 Standard. Apps designed for Microsoft Windows Mobile 6 Professional or any edition of Windows Mobile 5.0 software are not compatible with your Treo 500v smartphone. See Installing third-party applications.Windows Mobile Device CenterThe software on your Windows Vista computer that enables you to synchronise content and manage music, pictures, and videos between your smartphone and your computer. To open Windows Mobile Device Center on your computer, click Start, click All Programs, and select Windows Mobile Device Center. See Installing Windows Mobile Device Center: Windows Vista.
TERMS280
IMPORTANT SAFETY AND LEGAL INFORMATION 281Important safety and legal informationFCC Statement This equipment has been tested and found to comply with the limits for a Class B computer peripheral, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.RF exposureGeneral statement on RF energy: Your smartphone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits.Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organisation ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for this device when tested at the ear was 0.741 W/kg*. As mobile devices offer a range of functions, they can be used in other positions, such as on the body.As SAR is measured utilising the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.*The tests are carried out in accordance with IEC standard PT62209-1.To view the most recent SAR values of the Treo 500v smartphone, visit www.palm.com/XXXXX.Body worn operation: Important safety information regarding radio frequency radiation (RF) exposure:To ensure compliance with RF exposure guidelines the smartphone must be used with a minimum of 15mm separation from the body.Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice:Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their Maximum SAR Values (W/kg) CEBand GSM 900 GSM 1800 WCDMA 2100Head SAR 0.888 0.502 0.504
IMPORTANT SAFETY AND LEGAL INFORMATION282own or their children’s RF exposure by limiting the length of calls, or using ‘hands-free’ devices to keep mobile phones away from the head and body.Further information on this subject can be obtained from the WHO home page http://www.who.int/peh-emf WHO Fact sheet 193: June 2000.FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of bodyworn accessories: •A Palm® brand body-worn accessory that has been tested for SAR compliance and is intended for use with this product. • An accessory that contains NO metal (snaps, clips, etc) and provides AT LEAST 1.5 cm of separation between the users body and the unit. Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits. See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety.Responsible party(North America) (Europe)Palm Inc. Roy Bedlow950 W. Maude Ave. Buckhurst Court Sunnyvale, CA 94085 London RoadUSA Wokingham, Berkshire RG40 1PA,palm.com UKDeclaration of ConformityWe, Palm Inc., declare under sole responsibility that the product:Model name: Treo 500vDescription: PDA phoneIs in conformity with the following standards and/or other normative document:• ETSI EN 301 511• ETSI EN 301 908-1• ETSI EN 301 908-2• ETSI EN 300 328• ETSI EN 301 489-1/-7/-17/-24• EN60950-1• EN 50360We hereby declare that the above named product is in conformance to all essential requirements of the RTTE Directive 1999/5/EC.The conformity assessment procedure referred to Article 10 and detailed in Annex IV of directive 1999/5/EC has been related to Articles:• R&TTE Article 3.1 (a) Health and Safety• R&TTE Article 3.1 (b) EMC• R&TTE Article 3.2 Spectrum UsageIdentification mark 0984 (notified body) CE.This identification mark is permanently provided on the device label.The technical documentation relevant to the above equipment will be held at:Palm Inc. 950 W Maude AvenueSunnyvale, CA. 94085U.S.A.
IMPORTANT SAFETY AND LEGAL INFORMATION 283Person responsible for making this declaration:David Woo/Sr Compliance EngineerSunnyvale/August 31, 2006Antenna Care/Unauthorised Modifications Use only the supplied integral antenna. Unauthorised antenna modifications or attachments could damage the unit and may violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Potentially Unsafe Areas Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations) or storage facilities for fuel or chemicals.Declaration of ConformityTreo 500 and Treo 500vPalm declares that the above model of Treo 500v smartphone is compliant with the regulations below. The declaration applies to the smartphone and its associated accessories (power supply, headset, and USB cable) where applicable.To view the highest reported (FCC) SAR values of the Treo 500v, visit www.palm.com/41057.FCC OET Bulletin 65 Supplement CSafety: EN 60950: 2000 (Jan-2000)Radiated Emissions: EN 55022FCC ID: MSQ-777IC ID: 3905A-777Power specificationsKeep your battery away from direct sunlight and other sources of heat. Temperatures over 50 degrees Celsius (120 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery.Maximum Scaled SAR Values (W/kg) FCCHead SAR (Held to Ear) 1.17Body SAR (Worn) 0.835Maximum SAR Values (W/kg) CEBand GSM 900 GSM 1800 WCDMA 2100Head SAR 0.888 0.502 0.504Adapter source: PI Electronics (H.K.) Ltd.Model: AD7112AInput Rating: 100-240 Vac, 50/60Hz, 0.25AOutput Rating: 5.2Vdc, 500mA Adapter source: Dee Van Enterprise Co.,Ltd.Model: DSC51F 52100Input Rating: 100-240 Vac, 50/60Hz, 0.2ATreo 500v
IMPORTANT SAFETY AND LEGAL INFORMATION284Operational WarningsIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your integrated multi-service portable radio. For the safe and efficient operation of your radio, observe these guidelines:Potentially Unsafe Areas/Potentially explosive atmospheres Obey all signs and instructions regarding turning off your smartphone. In particular, turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats), storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains, and dust) in the air.Interference to Medical and Personal Electronic Devices Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your smartphone.Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research.Persons with pacemakers should:• ALWAYS keep the smartphone more than six inches from their pacemaker when the smartphone is turned ON. • Not carry the smartphone in a breast pocket.• Use the ear opposite the pacemaker to minimize the potential for interference.• Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking place.Audio Safety Some hearing aids may be affected by some digital smartphone models. You may want to consult your doctor in the event of you experience interference with your hearing aid while using your smartphone. When using the speakerphone feature, it is recommended that you place your smartphone at a safe distance from your ear. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.Turn your smartphone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.Interference to Other Electronic Devices RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.Repetitive Motion Injuries When using the keyboard or playing games on your smartphone, you may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists.Blackouts and Seizures Blinking lights, such as those experienced with television or playing video games, may cause some people to experience blackout or seizure, even if never experienced before. In Output Rating: 5.2Vdc,1A Battery Source: PalmModel: SBP-10Rating: 3.7Vdc,1200mAhBattery Source: PalmModel: 157-10099-00Rating: 3.7Vdc,1200mAh
IMPORTANT SAFETY AND LEGAL INFORMATION 285the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view the screen from the farthest distance and avoid exposure to blinking lights if you are tired. Aircraft While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board on aircraft must be done in accordance in compliance with airline instructions and regulations.Vehicles with Air Bags Your smartphone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the smartphone. Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags.Battery Your smartphone includes an internal lithium ion battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone must comply with laws and regulations pertaining to lithium ion batteries. DistractionDriving: Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a smartphone while driving (even with a hands-free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.Operating machinery: Full attention must be given to operating the machinery in order to reduce the risk of an accident.Product handlingGeneral statement on handling and use: You alone are responsible for how you use your smartphone and any consequences of its use.You must always switch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to safety measures designed to protect users and their environment.• Always treat your smartphone and its accessories with care and keep it in a clean and dust-free place.• Do not expose your smartphone or its accessories to open flames or lit tobacco products.• Do not expose your smartphone or its accessories to liquid, moisture or high humidity.• Do not drop, throw or try to bend your smartphone or its accessories.• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.• Do not paint your smartphone or its accessories.• Do not attempt to disassemble your smartphone or its accessories, only authorised personnel must do so.• Do not expose your smartphone or its accessories to extreme temperatures, minimum 0 and maximum +45 degrees Celsius.• Please check local regulations for disposal of electronic products.• Do not carry your smartphone in your back pocket as it could break when you sit down.Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it.They could hurt themselves or others, or could accidentally damage the smartphone.Your smartphone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.Demagnetisation: To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to your smartphone for a long time.Electrostatic discharge (ESD): Do not touch the SIM card’s metal connectors.Antenna: Do not touch the antenna unnecessarily.Normal use position: When making or receiving a phone call, hold your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone.
IMPORTANT SAFETY AND LEGAL INFORMATION286Air bags: Do not place a smartphone in the area over an air bag or in the air bag deployment area. Store the smartphone safely before driving your vehicle.Seizures/blackouts: This smartphone is capable of producing bright flashing lights.Repetitive motion injuries: To minimise the risk of RSI, when texting or playing games with your smartphone:• Do not grip the smartphone too tightly• Press the buttons lightly• Make use of the special features in the handset which minimise the number of buttons which have to be pressed, such as message templates and predictive text• Take lots of breaks to stretch and relaxEmergency calls: This smartphone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.Loud noise: This smartphone is capable of producing loud noises which may damage your hearing.Bright light: This smartphone is capable of producing a flash of light or can be used as a torch. Do not use it too close to the eyes.Smartphone heating: Your smartphone may become warm during charging and during normal use.Electrical SafetyAccessories: Use only approved accessories.Do not connect with incompatible products or accessories.Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals.Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.Faulty and damaged products: Do not attempt to disassemble the smartphone or its accessory.Only qualified personnel must service or repair the smartphone or its accessory.If your smartphone or its accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorised service centre.InterferenceGeneral statement on interference: Care must be taken when using the smartphone in close proximity to personal medical devices, such as pacemakers and hearing aids.Pacemakers: Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this use the smartphone on the opposite ear to your pacemaker and do not carry it in a breast pocket.Hearing aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby.The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.Medical devices: Please consult your doctor and the device manufacturer to determine if operation of your smartphone may interfere with the operation of your medical device.Hospitals: Switch off your wireless device when requested to do so in hospitals, clinics, or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.Aircraft: Switch off your wireless device whenever you are instructed to do so by airport or airline staff.Consult the airline staff about the use of wireless devices on board the aircraft, if your device offers a “flight mode” this must be enabled prior to boarding an aircraft.Interference in cars: Please note that because of possible interference to electronic equipment, some vehicle manufacturers
IMPORTANT SAFETY AND LEGAL INFORMATION 287forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.Explosive environmentsPetrol stations and explosive atmospheres: In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your smartphone or other radio equipment.Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders.Blasting caps and areas: Turn off your mobile phone or wireless device when in a blasting area or in areas posted turn off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.Driving Safety Tips OverviewAlways obey all laws and regulations on the use of the smartphone in your driving area.Safety — Your most important call. The Wireless Industry reminds you to use your smartphone safely when driving.1 Get to know your smartphone and its features, such as speed-dial and redial.2 When available, use a hands-free device.3 Position your smartphone within easy reach.4 Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.5 Do not take notes or look up phone numbers while driving.6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic.7 Do not engage in stressful or emotional conversations that may divert your attention from the road.8 Dial 911 to report serious emergencies. This is a free call from your smartphone.9 Use your smartphone to help others in emergencies.10 Call roadside assistance or a special non-emergency wireless number when necessary.Driving Safety Tips Details1 Get to know your smartphone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most smartphone models offer including, automatic redial and memory dial—most smartphone models can store up to 99 numbers in memory dial. Also, work to memorize the smartphone keyboard so you can use the speed-dial function without taking your attention off the road.2 When available, use a hands-free device. A number of hands-free smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a speaker phone accessory, take advantage of these devices if available to you.3 Make sure you place your smartphone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.4 Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.5 Do not take notes or look up phone numbers while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It’s common sense. Don’t get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to coincide your calls with times you may be stopped at a stop sign, red light or
IMPORTANT SAFETY AND LEGAL INFORMATION288otherwise stationary. But if you need to dial while driving, follow this simple tip: Dial only a few numbers, check the road and your mirrors, then continue.7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix-they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and if necessary, suspend phone conversations which have the potential to divert your attention from the road.8 Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situations-with your smartphone at your side, help is only three numbers away. Dial 911 in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, 911is a free call on your smartphone.9 Use your smartphone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911, as you would want others to do for you.10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to 911. But you can still use your smartphone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.NOTICE FOR CONSUMERS WITH HEARING DISABILITIESDigital Wireless Phones to be Compatible with Hearing Aids On July 10, 2003, the Federal Communications Commission (FCC) modified the exemption for wireless phones under the Hearing Aid Compatibility Act of 1988. This means that wireless phone manufacturers and service providers must make digital wireless phones accessible to individuals who use hearing aids.For more information, please go to the FCC’s Consumer Alert on accessibility of digital wireless phones at http://www.fcc.gov/cgb/consumerfacts/accessiblewireless.html.Wireless telephones are hand-held phones with built-in antennas, often called cell, mobile, or PCS phones. These phones are popular with callers because they can be carried easily from place to place.Wireless telephones are two-way radios. When you talk into a wireless telephone, it picks up your voice and converts the sound to radio frequency energy (or radio waves). The radio waves travel through the air until they reach a receiver at a nearby base station. The base station then sends your call through the telephone network until it reaches the person you are calling.When you receive a call on your wireless telephone, the message travels through the telephone network until it reaches a base station close to your wireless phone. Then the base station sends out radio waves that are detected by a receiver in your telephone, where the signals are changed back into the sound of a voice.The Federal Communications Commission (FCC) and the Food and Drug Administration (FDA) each regulate wireless telephones. FCC ensures that all wireless phones sold in the United States follow safety guidelines that limit radio frequency (RF) energy. FDA monitors the health effects of wireless telephones. Each agency has the authority to take action if a wireless phone produces hazardous levels of RF energy.FDA derives its authority to regulate wireless telephones from the Radiation Control provisions of the Federal Food, Drug, and Cosmetic Act (originally enacted as the Radiation Control for Health and Safety Act of 1968). [http://www.fda.gov/cdrh/comp/eprc.html].
IMPORTANT SAFETY AND LEGAL INFORMATION 289FCC derives its authority to regulate wireless telephones from the National Environmental Policy Act of 1969 (NEPA) and the Telecommunications Act of 1996 http://www.fcc.gov/telecom.html]. Updated 7/16/2003Hands-Free Capability All CTIA Certified portable products provide the consumer with a toll-free number for the purchase of a compatible hands-free device. 1-800-881-7256STATIC ELECTRICITY, ESD, AND YOUR PALM DEVICEElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm® device, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your Palm device, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur. Precautions against ESD Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your Palm device to your computer, placing the device in a cradle, or connecting it to any other device. You can do this in many ways, including the following: • Ground yourself when you’re holding your device by simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)• The rapidity with which you touch, connect, or disconnect electronic devices.While you should always take appropriate precautions to discharge 0ectricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.Precaution against hearing loss Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing. A pleine puissance, l'écoute prolongée du baladeur peut endommager l'oreille de l'utilisateur. Consultez notre site web www.palm.com/fr pour plus d'informations.Waste disposal Please recycle appropriately. For appropriate recycling and disposal instructions please visit: www.palm.com/environment.
IMPORTANT SAFETY AND LEGAL INFORMATION290
SPECIFICATIONS 291SpecificationsRadio •Dual mode GSM/UMTS phone•GSM 900/1800/1900 quad band •UMTS 2100 tri-band•GPRS Multi-slot Class 10, Class B•UMTS PS dataPhone features •Personal speakerphone•Hands-free headset jack (2.5 mm, 3-barrel connector)•Microphone mute optionProcessor technology •Samsung processor—300MHz Expansion •microSD expansion card trayBattery •Rechargeable Lithium-ion•1200mAh power•Removable for replacement•3 hours full charge timeOperating system •Windows Mobile® 6 StandardCamera •Still image capture resolution:1600 x 1200, 2 megapixel•2.5x digital zoomSize •4.44 in. x 2.34 in. x 0.84 in. (112.9mm x 59.3mm x 21.3mm)Weight •5.4 ounces (154 grams)
SPECIFICATIONS292Connectivity •Bluetooth® wireless technology (2.0 compliant)Display •65,536 colours (16-bit colour)•Resolution: 320 x 240 •User-adjustable brightnessKeyboard •Built-in 30-key keyboard plus 5-way navigator•Backlight for low lighting conditionsIncluded software •Phone•Messaging (text, multimedia, and email)•Internet Explorer Mobile (web browser)•Camera•Pictures & Videos•Windows Media Player Mobile•Contacts•Calendar•Tasks•Calculator•ActiveSync®•Excel Mobile•Word Mobile•PowerPoint Mobile•ClearVue PDF Viewer•Bluetooth Plug-inSystem requirements •Windows XP or Vista (later versions may also be supported)•32MB of available memory (RAM)•170MB of free hard disk space•Available USB portOperating and storage temperature range•32°F to 104°F (0°C to 40°C)•5% to 90% RH
INDEX 293IndexNUMERICS112 calls 37, 233, 2871st day of week option 1823GP files 1623GPP files 119, 1583GPP2 files 119, 1585-way navigator 7, 19, 20, 273911 calls 37, 233, 287AAC charger 10, 11, 82accented characters 27accessingActiveSync 81alternate characters 27calculator 221information 30, 239menu items 21, 22online address books 104Outlook folders 264PDF Viewer 191remote files 245the Internet 242, 244, 258web pages 135, 137, 139, 270accountsconference calls and 45missing phone numbers and 15preventing unauthorised use of 233removing email 98troubleshooting 267action keys 7, 21actions 21activating items on screen 21active call info 42active calls. See phone callsActiveSyncdefined 275installing 70, 78opening 81receiving email and 102synchronising with 70, 71, 251, 261troubleshooting 251, 261–266ActiveSync icon 81, 189, 275ActiveSync Plug-in for Bluetooth 84Add Favourite dialog box 137Add to Favourites command 137Add to Personal Address Book command 264addinga second call 44appointments 178attachments to email 101, 113bookmarks 137caller ID pictures 174connections 243, 245, 246contacts 173expansion cards 216notes 174passkeys 142, 143signatures 107tasks 183untimed events 179, 180address book 104, 176, 264Address List Lookup 209addressesadding 174copying 264entering email 101looking up corporate 209multiple recipients and 101, 118selecting 21, 270synchronising 264
INDEX294adjusting screen brightness 229advancing slides 194, 195Agenda View (calendar) 177alarm clock 237alarmsadding 179, 184setting 237alert tones. See alarms; ringtonesAllow cookies check box 139Allow USB connections check box 262Alt key 25, 275alternate characters 27alternate characters list 27AMR files 119animation 162, 194, 195anniversaries 180Answer button 41answering the phone 41, 45antenna 283applicationsSee also third-party applicationsbattery life and 12caution for hard resets and 253choosing menu items in 22closing 30copying 219customising 231–??deleting 213, 273downloading 211included with device 292installing 210–211, 272, 273losing information in 253moving through 20moving to expansion cards 219opening 218phone calls and 43reinstalling 251, 253running from expansion cards 218, 273storing 273synchronising information in 71, 86troubleshooting 253, 256appointmentsadding 178appearing in wrong time slots 265deleting 182hiding 181marking as private 181reminders for 179scheduling repeating 180viewing 178arrow icons 19ascending sort order 203ASF files 158attachmentsadding 101, 113downloading 103internal memory and 273opening 103troubleshooting 269Attendees option 180audio 41, 157, 162, 284auto-completion options 232AutoCorrect command 161auto-off interval 275available storage space 239Bback view (device) 8backgrounds 152, 160, 168, 225backing up information 67, 251, 253backlight (keyboard) 25backlight shut-off interval 26Backspace key 21, 25
INDEX 295backup utilities 251, 253, 254, 266backups, restoring 254, 266batteryBluetooth connections and 141charging 11–12disposing of 254, 285inserting 10maximising life of 12–283purchasing 11removing 254replacing 254–??specifications for 291viewing status of 65battery door release 8battery icon 12battery status icons 65Beam File command 214Beam tab 216Beam… command 215beaming 13, 214–216, 275birthdays 180Block incoming calls list 57Block outgoing calls list 57blocking phone calls 56Bluetooth connectionsbattery level and 141battery life and 13checking status of 53communicating over 52hands-free devices and 52, 53, 54overview 140synchronising over 84Bluetooth devicesconnecting to 52–54, 140–143creating partnerships for 142phone calls and 54receiving information over 142, 143sending information over 142, 143troubleshooting 260Bluetooth icon 53, 65Bluetooth Plug-in 142Bluetooth Settings screen 141–144Bluetooth wireless technology 133, 214, 275BMP files 158bookmarks 137See also favouritesborder highlight 21brightness, adjusting 229browsing files and folders 209, 219browsing the web. See web browsingbuilt-in applications 213, 292built-in camera. See cameraBurst mode 154button settings 168buttonsassigning to media files 168opening menus and 21turning sounds on or off for 228Buttons tab (Options) 168CCAB files 211calculations 221Calculator application 221Calculator icon 221calendaradding items to 179, 181displaying 177removing events 182setting alarms for 179setting options for 182unavailable slots on 181Calendar application
INDEX296adding contacts and 174customising 182–??managing schedules with 178–182, ??–185, ??–186selecting views 177untimed events in 179calendar options 182–??Calendar views 182call forwarding 46call forwarding icon 47call waiting 45call-barring password 56caller ID applications 272caller ID blocking 44caller ID pictures 152, 174caller IDs 58call-waiting notifications 57camcorder icon 153camerabattery life and 12capturing videos with 154–155specifications for 291taking pictures 152–154troubleshooting 271camera lens 8Camera Preview Mode 271camera settings 155–157, ??–158, ??–159Camera tab 157Cancel Bluetooth command 54capitalisation 26Caps Lock icon 26Caps Lock mode 26captions 121Carriercall forwarding and 46conference calls and 45cascading menus 23case-sensitive searching 192, 203categoriesplaylists 166tasks 184, 185cell phones. See wireless phonescertificates 135, 238changes, undoing 161changingcolour themes 231connections 243, 245, 246contacts 174date and time settings 237email accounts 98information 203picture or video resolution 153, 155, 271PIN numbers 234text 192, 194, 196text size 229character sets 139characterscapitalising 26entering 26, 27, 232scrolling 20text messages and 117typing alternate 27charge indicator 7, 11charger cable 11chargingdevice 10, 12device battery 11–12charging status 12check boxes 21Clear History button 140Clear Now Playing command 166clearing web links 140Clock & Alarms Settings screen 237closingapplications 30menus 23
INDEX 297screens 20colour settings 271colour themes 225, 231commands 21See also menus; voice commandsCompany Directory command 104company names 40, 175completed tasks 184compliancy statement 283components (Treo device) 3compressed files 211computersconnecting to 82installing from 212reinstalling desktop software on 251synchronising with 85, 86system requirements 78viewing videos and pictures on 151Conference button 45, 46conference calls 45confidential events 182Confidential option 182configurationstroubleshooting 259configuringdata services 259Connect via Bluetooth command 85connectingcharger cable 11device to PCs 82headsets 51to Bluetooth devices 52–54, 140–143to hands-free car kits 52to mobile networks 257to service providers 242, 244to the Internet 242, 244, 258to VPNs 245–??to web sites 135, 145Connection Settings command 262connectionsadding 243, 245, 246changing 243, 245, 246displaying 243, 245, 246ending 247losing 260precautions for 289setting up 242–??setting up wireless 145timing out 266troubleshooting 257–260, 270trusted devices and 143Connections tab 216connectivity specs 292contactsadding 173addressing messages to 100, 118, 120assigning ringtones to 56, 174categories 174changing 174displaying 174looking up 38, 176making calls to 38personalising 56removing 175saving information for 44sending messages to 118, 180viewing details list for 39Contacts application ??–176Contacts list 39, 123continuous playback (slides) 196cookies 135Copy command 160, 219copying
INDEX298addresses 264applications 219items in folders 210pictures and videos 160copyrighted items 159corporate mail systems 245, 269corporate networks 238corporate servers 245, 269coupling 274coverage area 13, 36, 257creatingappointments 178bookmarks 137caller ID pictures 174connections 243, 245, 246contacts 173email messages 100multimedia messages 119partnerships 142passkeys 142, 143playlists 165signatures 107tasks 183text messages 117untimed events 179, 180credentials 267cropping pictures 161currency symbols 231Currency tab 231customer service 4Customise the playlists… check box 163customisingapplications 231–??Calendar 182–??camera 155–157, ??–158, ??–159dates and time 237email settings 107format settings 230Internet Explorer Mobile 139–??Media Player Mobile 167phone 54–??system settings 237–??system sounds 226tasks 185Today screen 225Cut command 160cutting. See deletingDdata 253See also informationdata formats 230data service icons 258data service providers 242, 244, 258, 268data services 3, 258data transmission speeds 3date format settings 230Date tab 230dates 237Day View 178day-planner formats 178decimal places 230decimal symbols 230, 231decompression utility 211default format settings 230Default option 136default PINs 234delays 259Delete Appointment command 182Delete Contact command 176Delete Files button 140Delete Task command 185Deleted folder 273deletingapplications 213, 273Bluetooth connections 143certificates 239contacts 175
INDEX 299email accounts 98events 182favourites 138files 210, 273items from libraries 165items from playlists 166items in folders 210messages 108, 124, 125notes 186partnerships 143, 260pictures 161tasks 185text 21web files 140descending sort order 203Desktop option 136desktop software 251, 276See also applications; softwaredevicecaution for electrostatic discharge and 289caution for resetting 253caution for storing 8, 9charging 10, 12compatibility with third-party vendors 71compatible hands-free devices for 52components of 3, 7–??connecting to PCs 82disposing of 285features described 3freeing space on 213, 273getting help with 4, 249getting phone number for 14locking 235losing 236low lighting conditions and 25management tools for 207moving around on 17not responding 252, 257, 272personalising 223required items for 4resetting 235, 252–254, 257setting up 9–15specifications for 291system requirements for 292third-party applications and 271, 272turning on and off 283unlocking 235updating information on 67usage guidelines for 282, 287device names. See usernamesDevice Setup Wizard 163devicesbattery life and 12beaming to 215discovering trusted 141radio frequency emissions and 282, 284transferring information from 251troubleshooting 260dialling 40digital cameras 158See also cameradigital certificates 135, 238dimmed images 256Direct Push Technology 73Disconnect Bluetooth command 85discovering trusted devices 141disk space 292See also memorydisplay formats 230
INDEX300display options (web) 136display settings 229–??displayingalternate characters 27animated images 162appointments 178calendar 177contacts 39, 174current connection 243, 245, 246daily schedules 177events 179folder contents 209memory usage 239multimedia messages 123PDF files 191pictures 151, 152, 157, 158power settings 240tasks 185videos 151, 152, 157, 158web pages 135, 136wireless settings 240documentation 3documentsfinding and replacing text in 192opening 191saving 193sending 89downloadingapplications 211attachments 103email 76, 101, 102files 138images 162pictures 158ringtones 54videos 162drained battery 12drivers 252driving safety tips 287drop-down listshighlighting in 20, 24scrolling through 20selecting items in 21, 24drop-down menus 23Eearpiece 7, 274echoes 274Edit command 161, 175Edit Server Settings screen 75editing. See changingelectrostatic discharge 289emailadding attachments to 101, 113addressing 101creating 100deleting 108dialling from 40downloading 76, 101, 102entering contacts and 174, 180forwarding 105getting from corporate servers 245, 269getting from Exchange servers 102internal memory and 273priority settings for 101receiving attachments with 103reply options for 109requirements for 3selecting addresses 21sending 101, 102, 113, 136, 268synchronising 13, 102, 261, 268, 269troubleshooting 267–270email accountschanging 98deleting 98
INDEX 301troubleshooting 267email applications 270email client software 269email message icons 124emergency calls 37, 233Enable fixed dialing check box 60encoding options 139encryption 135End User Licence Agreement 4endingactive calls 43data connections 247playback 164enteringalternate characters 27information 26–27numbers 27owner information 236passkeys 53, 142, 143passwords 75, 94, 97, 235, 236phone numbers 14, 37, 40PINs 234text 232Entire column option 202Entire row option 202entry fieldsdeleting text in 21highlighting in 20moving to 20scrolling through 20error messages 266errors 257, 266ESD (electrostatic discharge) 289eventscreating 179, 180deleting 182hiding 181marking as sensitive 181reminders for 179Excel files 187See also Excel Mobile; spreadsheetsExcel Mobile applicationdisplay settings for 198overview 197searching in 199, 200, 201, 202, 203Exchange ActiveSync 269, 276, 279Exchange Address Book 264Exchange server credentials screen 267Exchange server sync options 76, 267Exchange serversaccessing 176getting email from 102setting up accounts for 74–76synchronising with 13, 69, 85, 266troubleshooting 266, 269exiting applications 30expansion card slot 8, 291expansion cardsas storage medium 273browsing on 219inserting 217–218installing apps on 212moving apps to 219opening items on 218renaming 220transferring files to 162, 165, 218, 219types supported 216Ffactory settings 168factory-installed applications 213, 292favourites 137–??See also web pagesFavourites button 138
INDEX302Favourites command 138FCC Statement 281features 3feedback 274fields. See entry fieldsFile Explorer 209, ??–210file names 193, 197, 204file typesMedia Player 162multimedia 119pictures 158videos 158filesaccessing from corporate accounts 245browsing 209decompressing 211deleting 210, 273downloading 138moving 210saving 218selecting multiple 210transferring to expansion cards 162, 165, 218, 219Filter command 175Filter option 185filteringinformation 175tasks 185Find Online command 176Find/Replace command 192, 194, 196, 203findingcontacts 38, 176information 203text 192firewalls 2615-way navigator 7, 19, 20, 273fixed dialling 59foldersaccessing Outlook 264browsing 209, 219creating 138, 159moving items to 210opening items in 210organising web favourites in 137, 138, 159sorting contents 210synchronising messages in 102forgetting passwords 235format settings 230formattingsystem data 230forms (web) 137formulas 202Forward command 105forwardingmessages 105, 123phone calls 46freeing memory 213, 266, 273Freeze Panes option 198front view (device) 7full charge (battery) 11Full Screen option 136functions (spreadsheets) 199Ggames 12getting started 4, 5GIF files 119, 158, 162Global Address List 104, 176Global Address List Lookup 209Glossary 275Go to Slide command 195GPRS connections 276graphics programs 161Hhands-free car kit 51, 54hands-free devicesconnecting to 52purchasing 289
INDEX 303setting up 51tips for 54, 287troubleshooting 260turning Keyguard on or off for 233hanging up phone 14, 43hard resets 235, 253hardware 3headset button 52headset jack 7headsetsconfiguring as trusted devices 141connecting 51–52disabling Keyguard and 233hearing-impaired 284, 288heat sources 283help 4, 249hidingappointments 181events 181images 136highlight 20, 21highlightingitems in folders 210items on screen 20, 20–21menu items 22options in lists 20, 24History command 139, 165History list 139, 140home locations 237Hotmail 128hypertext links. See linksIiconsbattery status 12data services 258email 124navigator 19phone status 63signal-strength 36IM messaging 127image file types 158image files 119, 151, 273imagesSee also picturesdimmed 256hiding web page 136incorrect colour settings and 271setting background 160, 225troubleshooting web page 270IMAP accounts 93, 94inactivity 154, 155Inbox 102incorrect passwords 235indicator light 7, 11, 36informationaccessing 30, 239backing up 67, 251, 253changing 203entering 26–27erasing all 260filtering 175losing 253protecting 233–236removing battery and 254restoring 253, 254searching for 192, 203, 209–??sharing 214sorting 203storing 216, 273synchronising 69, 71, 261transferring 67, 251updating 67input options 232inserting expansion cards 217–218installation, troubleshooting 253, 272installing
INDEX304ActiveSync 70applications 210–211, 272, 273SIM smartcards 9–15synchronisation software 78, 79VPN clients 245Windows drivers 252instant messaging 127instant messaging applications 272internal memory. See memoryInternet 242, 244, 258See also web browsing; websitesInternet Connection Sharing 145Internet Connection Speed option 167Internet Explorer Mobilebrowsing with 135–139, 168–??closing 137customising 139–??installing from 211unsupported elements for 135, 270ISP mail systems 95ISPs (Internet Service Providers) 242, 268JJavaScript 135JPEG files 119JPG files 158Kkeyboardaccessing alternate characters on 27dialling from 14, 37entering information from 26–27selecting menu items from 23specifications for 292troubleshooting 273keyboard backlight 25Keyguard 233Lleading zeros 230left action key 21, 178libraries (media) 165Library command 164Library screen 164, 167Library tab 167Li-Ion battery 276See also batterylinksclearing web 140internal memory and 273media files and 165messages and 124, 137selecting 21, 136troubleshooting 270list separators 230listening tomedia files 162listshighlighting in 20, 24navigating web page 137scrolling through 20selecting items in 21, 24Lithium Ion battery 276See also batterylocatingcontacts 38, 176information 203location-specific information 230, 237Lock icon 159lockingSIM smartcards 234spreadsheet rows and columns 198Treo device 235
INDEX 305logging in tocorporate servers 245networks 238looking up contacts 38, 176lookup feature 209losingconnections 260information 253passwords 235Treo device 236low coverage areas 257low lighting conditions 25lowercase letters 26Mmagnet 9magnification. See zoom settingsmail servers 245, 269Manage Folders command 102management tools 207manually closing applications 30MAPI clients 269maps 270Match case box 192, 203Match whole words only check box 192, 203measurement units 231media filescreating playlists for 165formats for 162linking to 165playing 163synchronising 163transferring 162, 165troubleshooting 265media libraries 165Media Player 265Media Player Mobile 162–168media players 12Media sync option 163meeting invitationsaccepting/declining 112meeting requests 104, 180, 183memoryavailable 292freeing 213, 266, 273low conditions for 30, 239running apps and 30, 218storing numbers in 222memory dial 287memory options (web) 140Memory tab 140memory usage 239menu items 22Menu key 22, 23menus 21–23, ??–26Message Options command 119, 121Message Options screen 119, 121Message Priority list 122, 125, 126Message validity period option 125messagesSee also multimedia messages; text messages; voice notesadding signatures to 107addressing 101, 118, 120automatically resending 125creating email 100deleting 108, 124, 125dialling from 40displaying status of 124forwarding 105, 123receiving notifications for 259saving 101storing 273Messaging application
INDEX306See also text messages; multimedia messagesadding contacts and 174email settings in 107messaging options in 119, 121messaging applications 272messaging services 259, 276Messenger icon 130microphone 42, 157, 274Microsoft ActiveSync. See ActiveSyncMicrosoft Exchange ActiveSync.See Exchange ActiveSyncMicrosoft Office 187Microsoft Windows Mobile software 211Microsoft Windows Mobile website 251Microsoft Word documents. See documentsMIDI files 119miniSD cards 216MMS files 165MMS messaging 117, 276mobile accounts. See accountsMobile Device component (Windows) 276Mobile Device folder 81, 212, 213mobile devices 215, 251mobile networks 257mobile phone numbers 174mobile phones. See wireless phonesMobile to Market certificates 211ModemLink application 145modems 145Month View 177most recently dialed numbers list 39movingdocuments to folders 210files to expansion cards 162, 165, 218, 219pictures and videos 160moving around the screen 19–24moving through web pages 136MP3 files 162MP4 files 162MPEG files 158MPEG4 files 119multi-line fields 20multimedia features 115, 149multimedia file types 158multimedia files 158, 273multimedia messagescreating 119deleting 124, 125displaying 123forwarding 123internal memory and 273overview 115phone numbers in 40receiving 122replying to 123requirements for 3sending 119, 121setting options for 119, 121troubleshooting 259Multimedia Messaging System. See MMS messagingmultiple recipients 101, 118music 41, 162See also media filesmusic files 265Mute command 42My Device folder 209
INDEX 307My Device library 165My Documents folder 253My Pictures folder 152, 154My Playlists category 166My Storage Card library 165My Text command 101, 118My Text phrases 101, 118Nnames 279namingdocument files 193, 197, 204expansion cards 220groups of pictures 157navigating the screen 19–24navigating web pages 136navigator. See 5-way navigatornavigator buttons 19, 20negative numbers 230network protocols 167network settings 61Network tab 167networkschanging 61, 62connecting to 62logging in to 238troubleshooting 257–260New Account command 93, 95New Partnership option 142notesadding 174, 184removing 186Notes tab 174notificationsdownloading sounds for 54phone calls and 57previewing sounds for 55receiving phone calls and 45receiving transmissions and 144setting ringtones for 54setting system sounds for 227silencing sounds for 226troubleshooting 259Now Playing playlist 166Now Playing screen 166number format settings 230number sign symbol 230Number tab 230numbersentering 27OOffice Outlook. See Outlookoffline synchronisation 264Off-peak times options 77OK button 7One Column option 136online address book 104, 176online support (Palm) 4Open URL command 165openingActiveSync 81alternate characters list 27applications 218attachments 103calculator 221documents 191email applications 270items in folders 210menus 21Outlook folders 264PDF Viewer 191web pages 135, 137, 139operating system (device) 256, 279, 291operating systems (PCs) 78operational warnings 284Option key 25, 27, 276Option Lock icon 27
INDEX308Option Lock mode 27optionsdisplaying 182highlighting 20, 21, 24selecting 23, 24Options screen (ActiveSync) 86Options screen (Internet Explorer) 139Options screen (messaging) 107, 110organiser features 171orientation (slides) 195Orientation tab 195outages 258Outlookaccessing folders for 264copying addresses to 264downloading messages from 102email client software and 269installing drivers for 252synchronising with 74, 105Outlook E-mail screen 93, 95, 100overdue tasks 185Override playback options 195owner information 236Ppaired relationships. See partnershipspairing. See partnershipsPalm applications 211Palm devices 82, 251Palm online support 4partnerships 142, 260, 276passkeys 53, 142, 143Password type list 235passwordscall-blocking and 56corporate email accounts and 97entering 75, 94, 97, 235, 236forgetting or losing 235locking device and 233, 235saving 94, 97Paste command 160patches 213Pause playback option 123, 167PCS phones. See wireless phonesPDF files 191PDF Viewer 191, 204Peak times options 77performance 256, 272Personal Address Book 264personal computersconnecting to 82installing from 212reinstalling desktop software on 251synchronising with 85, 86system requirements 78viewing videos and pictures on 151personal events 181personal identification numbers (PINs) 59, 234, 277personal information 235, 236, 276personal information managers 264, 277See also PIM applicationsPersonal option 181personalising your device 223phone
INDEX 309adjusting volume 14, 55advanced features 42–??answering 41, 45customising 54–??dialling 40hanging up 14, 43network settings for 61ringtones for 54, 55running applications and 43selecting wireless band for 60specifications for 291waking up screen for 43phone callsSee also phone; phone numbersadding a second 44blocking 56ending 14, 43forwarding 46hands-free devices and 51, 54making 37, 40, 42receiving 41, 42receiving notifications for 57restricting 59sending to voicemail 41setting up conference 45troubleshooting 260, 274Phone dialog box 40phone headset 51–52See also headsetsphone numbersentering 14, 37, 40locating device 14missing from Phone Settings screen 15redialling most recent 39saving 43selecting 21Phone Off message 35, 277Phone Settings screen 15phone status icons 63Phone/Send button 7, 277Phone/Send icon 14, 37, 39, 44photos. See picturespick listshighlighting in 20, 24scrolling through 20selecting items in 21, 24Picsel PDF Viewer 204picture files 119, 151picture formats 158picturesadding as backgrounds 160, 225adding as screensaver 156adding sounds to 121adding to messages 120adjusting resolution of 153, 161creating caller ID 174default resolution settings for 271deleting 161downloading 158editing 161hiding on web pages 136naming groups of 157previewing 154, 155, 271receiving 152saving 157sending 159setting default size 157storing 273synchronising 151taking 152–154, 271viewing 151, 152, 157, 158Pictures & Videos application 157–158, ??–162PIM applications 276, 277PIMs 252, 264, 277
INDEX310PIN unlock key 277PINs 59, 234, 277Play button 164Play Slide Show command 159, 160playback options 167Playback screen 167Playback tab 167playingmedia files 163presentations 194, 196sounds 157playlists 162, 163, 165plug-ins 135POP accounts 93, 94portable radio. See radioPower/End button 7, 36, 254PowerPoint files 187PowerPoint Mobile application 194–??PowerPoint Mobile icon 194, 196precautions 289preferences 124, 223See also customisingpreinstalled applications 213, 292presentations 194, 195See also PowerPoint MobilePreview Mode (camera) 271previewingpictures 154, 155, 271sounds 55videos 155priority levels 122, 125, 184Priority list 101private events 181Private option 181processor 291Program Files folder 219programs. See applications; softwarePrompt if device unused for check box 235Properties command 137protectinginformation 233–236Treo device 233proxy servers 246PUK (PIN unlock key) 277punctuation marks 27push technology 73QQCELP files 119Quality command 155QuickTime Player 162quitting applications 30Rradio 284, 291radio frequency emissions 284RAS connections 242Receive all incoming beams check box 216receivingattachments 103beamed information 216email 101, 102, 268multimedia messages 119, 122pictures 152text messages 117, 122, 259videos 152Receiving Data message 216recently-viewed web pages 139rechargeable battery. See batteryrecipients, sending to multiple 101, 118recordingvideos 154–155
INDEX 311records (data) 215recurring appointments. See repeating appointmentsredialing phone numbers 39redirector (websites) 270Refresh command 136refreshing web pages 136, 270regional settings 230, 237registration 4reinstalling software or applications 251, 253Reminder option 179remindersadding 179, 184events and 182system alarms and 237tasks and 185remote access servers 242remote files 245Remove Programs icon 216Remove Programs list 213Remove Programs screen 216Remove Split command 198removingapplications 213, 273battery 254Bluetooth connections 143certificates 239contacts 175email accounts 98events 182favourites 138files 210, 273items from folders 210items from libraries 165items from playlists 166messages 108, 124, 125notes 186partnerships 143, 260pictures 161tasks 185text 21web files 140Rename command 220renamingexpansion cards 220items in folders 210Repeat command 164repeating appointments 180repeating tasks 184replacinginformation 203text 192the battery 254–??Request Delivery/Read Receipt check box 122, 125, 126resets 235, 252–254, 257caution for 253resizing text 137resolution (camera) 271resolution (screen) 257, 292Resolution command 153, 271restarting Treo device. See resetsrestoringbackups 254, 266information 253, 254Resume playback option 123, 167Return key 25reverse type 21Revert to Saved command 161RF emissions 284RF Safety Statement 282right action key 21ringtone files 119ringtone managers 272ringtonesassigning to contacts 56, 174
INDEX312downloading 54previewing 55selecting 54roaming 77, 265rotating pictures 156, 161RTSP files 158Ssafe-driving tips 287Save As command 193, 197, 204Save links… option 140Save password check box 75, 94, 97Save to list 219Saved folder 101savingdocuments 193email messages 101files 218multimedia items 123passwords 94, 97phone numbers 43pictures and videos 157workbooks 197Schedule command 77, 265Schedule screen 77, 265scheduled syncs 265, 268schedulesadding items to 178, 179, 181, 183managing 178–182, ??–185, ??–186removing events 182removing tasks 185sorting tasks on 185unavailable time on 181viewing daily 177scheduling synchronisation 76–77, ??–265screenactivating items on 21adjusting brightness 229adjusting display 229–??arranging web pages on 136battery life and 13caring for 8changing colour themes for 231disabling touch-sensitivity for 233moving around on 19–24scrolling in 20–??selecting items on 21setting backgrounds for 160, 225specifications for 292troubleshooting 256turning on or off 275waking up 43screen resolution 257, 292screens, returning to previous 20screensavers 156scrollingdevice screen 20–??spreadsheets 198web pages 136SD expansion cards 216searchingdocuments 192spreadsheets 199, 200, 201, 202, 203searching for information 192, 203, 209–??searching for signal 13secure websites 270security 143, 233–236security certificates 135, 238security options (web) 139security software 233selectingitems in folders 210items in lists 24items on screen 20, 21menu items 22
INDEX 313options in lists 21, 23, 24web links 21, 136Send Link via E-mail command 137Send meeting requests via option 183Send outgoing items… check box 77Send via E-Mail command 214Send/Receive command 103sendingcopyrighted items 159email 101, 102, 113, 136, 268meeting requests 104, 180, 181, 183multimedia messages 119, 121pictures 159text messages 117videos 159sensitivity options 181, 184servers, troubleshooting 265, 266, 269See also Exchange serversservice contracts 3service providers 242, 258, 268Services tab 56, 57, 58, 60, 61, 62, 259Set as Today Background command 160Set reminders for new items option 182, 185settings. See optionssharing information 214Shift cells options 202Shift key 25, 26Short Messaging Service. See SMS messagingshortcuts 21Show list 218Show Pictures option 136Show start and due dates option 185Show week numbers option 182Shuffle command 164side button 7signal, searching for 13signal strength 64, 257, 274signal-strength icon 36signatures 107Signatures screen 107silencing system sounds 226SIM smartcards 9, 10, 234, 278Skins tab 168Slide Show tab 156slide shows 156, 159, 194, 196slide timing option 195slides 121, 123smartcard. See SIM smartcardssmartphonecompliancy statement for 283getting help with 249troubleshooting 249SMS messaging 117, 278soft resets 252softwareSee also applicationscaution for hard resets and 253included with device 3, 292installing 79purchasing 256reinstalling 251, 253Sort By command 185Sort by list 203, 210Sort command 203sort options 185sort order 203
INDEX314sortingfolder items 210information 203tasks 185sound clips 119sound settings 227soundsadding to pictures 121customising 226playing 157previewing 55setting ringtone 54setting system 227silencing 226Space key 25speaker 8, 162speakerphone 43, 274, 284special characters. See alternate characters; symbolsspecial occasions 179specifications 291split bar 198spreadsheetsaccessing 187deleting elements in 202display options for 197–199insertion options for 200scrolling 198searching 199, 200, 201, 202, 203sending 89sorting in 203SSL (Secure Sockets Layer) 135standby mode 154, 155Start button 7Start menu 278startingPowerPoint Mobile 194, 196static electricity 289status icons 63, 124stereo headphones 162Still image compression level list 157Still Mode command 153Stop command 164stopping playback 164stopping synchronisation 87Storage Card folder 213storage cards. See expansion cardsstorage space 239, 266storage temperatures 292storingapplications 273device 8, 9document files 193, 197, 204information 216, 273passwords 97pictures 273streaming 278submenus 23Suggest words when entering text check box 232support 4Swap button 45, 46symbols 27Sync button 78sync cable 78, 82sync schedules 265, 268synchronisationbacking up information and 253battery life and 13benefits of 67defaults for 70defined 278hard resets and 253, 254overview 69preparing for 78scheduling 76–77, ??–265setting options for 86
INDEX 315setting up 74, 84stopping 87troubleshooting 252, 260–267, 269synchronisation software 71, 78, 79, 264synchronisingaddresses 264dates and time 237email 13, 102, 261, 268, 269information 69, 71, 261manually 77media files 163multimedia files 151offline 264over Bluetooth connections 84playlists 163through USB hubs 262wirelessly 69, 73, 84, 266with multiple computers 85with third-party applications 71, 253system alarms 237system dates and time 237system errors 257system locks 233, 235system requirements 78, 292system settings 237–??system sounds 226, 227Ttaking pictures 152–154, 271tapping sounds 228task categories 184, 185Task tab 184tasksadding notes to 184completing 184creating 183customising 185deleting 185displaying 185filtering 185filtering and sorting 185marking as sensitive 184setting due dates for 184setting reminders for 184, 185Tasks application 183–??Tasks entry bar 184Tasks list 185technical support 4temperature range 292tentative appointments 178textchanging 192, 194, 196deleting 21entering 26, 232finding and replacing 192resizing 137, 229selecting 21text captions 121text fieldsmoving to 20removing text in 21scrolling through 20text messagescreating 117deleting 124, 125forwarding 123links in 124overview 115phone calls and 43phone numbers in 40receiving 122, 259replying to 123sending 117setting options for 119, 121troubleshooting 259themes 225, 231third-party applications
INDEX316accessing Outlook folders and 264caution for hard resets and 253compatibility with 210deleting 273getting help with 272installing 211, 272, 273navigator and 273previewing pictures and 271reinstalling 251, 253screen resolution and 257synchronising with 71, 253troubleshooting 211, 256, 272–273third-party vendors 71Thumbnail View 154, 155Thumbnails button 155TIF files 158time format settings 230time system settings 237Time tab 230time units 179time zones 237Timer 153tips 3Today screencomponents of 31customising 225dialling from 40top view (device) 9touch-sensitive feature 233transactions 270transferringapplications 219files 162, 165, 218, 219information 67, 251transition effects (slides) 195transmission delays 259troubleshooting 249Trusted Device list 141trusted devices 141See also partnershipstrusted pairs. See partnershipsturning on or offcaller IDs 58Caps Lock 26device 283keyboard backlight 25Option Lock 27wireless services 13UUMTS services 278unauthorised users 233unavailable time slots 181Undo command 161Unfreeze Panes option 198unlockingdevice 235SIM smartcards 234spreadsheet rows and columns 198unretrieved voicemail 41unsafe areas 283untimed events 179, 180Update Library command 165updating information 67upgrades 251uppercase letters 26URLs 165, 194See also web linksUSB connections 145USB controllers 264USB hubs 262USB ports 82, 263USB sync cable 82Use above settings while roaming check box 77usernames 279VvCal attachments 269
INDEX 317vCard attachments 121, 269video file types 158video files 119, 151, 265Video Mode command 154video options 167Video tab 157, 167videosadding sounds 157changing resolution 155defaults for 154downloading 162limiting length 157previewing 155receiving 152recording 154–155saving 157sending 159setting resolution for 271synchronising 151viewing 151, 152, 157, 158View By command 175View command 136, 177viewingalternate characters 27animated images 162appointments 178calendar 177contacts 39, 174current connection 243, 245, 246daily schedules 177events 179folder contents 209memory usage 239multimedia messages 123PDF files 191pictures 151, 152, 157, 158power settings 240tasks 185videos 151, 152, 157, 158web pages 135, 136wireless settings 240virtual private networks. See VPN connectionsvoice captions 121voicemailsending calls to 41setting up 41Voicemail icon 41voicemail systems 41volumephone 14, 55ringer 55Volume button 7, 14, 55, 56VPN clients 245, 261VPN connections 95, 245–??VPN software 245Wwaking up screen 43wallpaper 152warnings 284warranty 4WBMP files 119weak signals 257, 274web addresses 270See also web linksweb browsingmemory consumption and 273requirements for 3secure sites and 135, 270troubleshooting 270web files 140web linksclearing 140internal memory and 273messages and 124, 137selecting 21, 136troubleshooting 270web pagesaccessing 135, 137, 139, 270arranging on screen 136clearing links to 273
INDEX318dialling from 40display options for 136downloading items from 138hiding images on 136moving through 136playing media files from 165refreshing 136, 270resizing text on 137returning to recently viewed 139scrolling 136security settings for 139selecting addresses on 270sending email from 136viewing 135, 136websites 4See also web browsingaccessing 133compatibility with 135connecting to 135, 145ending connections to 247redirectors and 270submitting transactions and 270week numbers 182Week View 177, 182Week view option 182Windows Live Mail 128Windows Live Messenger 130Windows Live Search 127Windows Mobile Device Center 78Windows Mobile devices 215, 251Windows Mobile Getting Started Disc 4Windows Mobile operating system 256, 279Windows Mobile software 211wireless band setting 60wireless connections 133, 141, 145wireless coverage 13, 36wireless features 13, 133, 241, 272Wireless Manager 13wireless modems 145wireless phones 288wireless services 13, 240wireless synchronisation 69, 73, 84, 266WMA files 158, 162WMV files 158, 162Word application 187See also documentsword matching 192, 203workbooksSee also Excel Mobile application; spreadsheetsdisplaying 197–199moving around in 199replacing information in 203saving 197searching 203worksheetsentering formulas in 202entering functions in 199inserting cells, rows, and columns 200removing cells, rows, and columns 202ZZIP files 211zoom buttons (camera) 153Zoom command 192, 198, 205Zoom In command 195zoom options 153zoom settings 198

Navigation menu