ASUSTeK Computer RTN12 ASUS WIRELESS SUPERSPEEDN ROUTER User Manual USERS MANUAL 3

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Document Description	USERS MANUAL 3
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Date Available	2009-09-12 00:00:00
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Document Title	USERS MANUAL 3
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Installing the
utilities
Installing the utilities
The support CD contains the utilities for configuring the ASUS Wireless Router.
To install the ASUS WLAN Utilities in Microsoft® Windows, insert the support CD
in the CD drive. If Autorun is disabled, run setup.exe from the root directory of the
support CD.
To install the utilities:
1. Click Install...Utilities.
2. Click Next.
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3. Click Next to accept the default
destination folder or click Browse to
specify another path.
4. Click Next to accept the default
program folder or enter another
name.
5. Click Finish when setup is
completed.
Chapter 5: Installing the utilities											
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35
Device Discovery
Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router
and enables you to configure the device.
To launch the Device Discovery utility:
From your computer’s desktop, click Start > All Programs > ASUS Utility >
RT-N12 Wireless Router > Device Discovery.
•
•
•
36
Click Configure to access the web GUI and configure the wireless router.
Click Search to search for ASUS wireless routers within range.
Click Exit to exit the application.
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Chapter 5: Installing the utilities
Firmware Restoration
Firmware Restoration is used on an ASUS Wireless Router that failed during its
firmware upgrading process. It uploads the firmware that you specify. The process
takes about three to four minutes.
Important: Launch the rescue mode before using the Firmware Restoration utility.
To launch the rescue mode and use the Firmware Restoration utility:
1. Unplug the wireless router from the power source.
2. Hold the Restore button at the rear panel and simultaneously re-plug the
wireless router into the power source. Release the Restore button when the
Power LED at the front panel flashes slowly, which indicates that the wireless
router is in the rescue mode.
3. From your computer’s desktop, click Start > All Programs > ASUS Utility >
RT-N12 Wireless Router > Firmware Restoration.
4. Specify a firmware file, then click Upload.
Note: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless
Router. Normal firmware upgrades must be done through the web interface. Refer to
Chapter 4: Configuring via the web GUI for more details.
Chapter 5: Installing the utilities											
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37
WPS Wizard
WPS (Wi-Fi Protected Setup) allows you to set up a secure and protected wireless
network easily.
Using WPS Wizard
Note:
• Ensure that you use a wireless LAN adapter with WPS function.
• Windows® operating systems and wireless LAN cards/adapters that support WPS:
OS Support
Wireless Adapter Support
Intel wireless LAN card
Vista 32/64
ASUS 167gv2 driver v3.0.6.0 or later
ASUS 160N/130N driver v2.0.0.0 or later
Intel wireless LAN card
XP SP2
ASUS 167gv2 driver v1.2.2.0 or later
ASUS 160N/130N driver v1.0.4.0 or later
ASUS LAN card with ASUS WLAN Utility
XP SP1 and 2000
ASUS 167gv2 driver v1.2.2.0 or later
ASUS 160N/130N driver v1.0.4.0 or later
To use WPS Wizard:
1. Follow the onscreen instructions to set up your hardware. When done, click
Next.
Note: Use the WPS Wizard with one wireless client at a time. If the wireless client cannot
discover the wireless router, shorten the distance between the client and the router.
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Chapter 5: Installing the utilities
2. Push the WPS button at the rear panel of the wireless router for more than five
seconds.
WPS button
3. On the WPS Wizard, click Next to continue.
Notes:
• When running WPS, the Internet connection pauses briefly then reestablishes the connection.
• If the WPS button is pushed without running the WPS Wizard, the PWR indicator flashes and
Internet connection pauses briefly and then reestablishes the connection.
Chapter 5: Installing the utilities											
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39
4. Assign a name to your network, then click Next.
5. Use the auto-generated passphrase as your network’s security key or manually
assign a passphrase containing between 8 and 63 characters. Click Next.
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Chapter 5: Installing the utilities
6. Installation is completed. Click Save or print settings for future reference or
Save settings to a USB flash drive to add other devices to the network. Click
Next to connect to the Internet.
Note: For more details on adding devices to the network using a USB flash drive, refer to the
section Adding network devices using a USB flash drive on the next page.
7. You have connected to the wireless router. If you want to configure the Internet
settings, click Setup. Click Finish to close the WPS Wizard.
Chapter 5: Installing the utilities											
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41
Adding network devices using a USB flash drive
With the WPS utility, you can add devices to your network using a USB flash drive.
To add network devices using a USB flash drive:
1. In the WPS Wizard, click Save settings to a USB flash drive.
2. Plug a USB flash drive into the USB port on your computer, and then select the
drive from the dropdown list. When done, click Next to continue.
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Chapter 5: Installing the utilities
3. Remove the USB flash drive from this computer, and then plug it to the
computer that you want to add to the wireless network.
4. Locate the SetupWireless.exe from the USB drive, and double-click to run it.
Click Yes to add the computer to the wireless network.
5. Click OK to exit the Wireless Network Setup Wizard.
Chapter 5: Installing the utilities											
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43
6
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that
you may encounter while installing or using the ASUS Wireless Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem
Action
I cannot access the web GUI
for configuring the router.
1. Launch a web browser, then click Tools >
Internet Options...
2. Under Temporary Internet files, click
Delete Cookies... and Delete Files...
3. Disable the proxy settings of the web
browser.
The client cannot establish a
wireless connection with the
router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the
router.
• Check the wireless security settings.
• Press the Restore button at the rear panel
for more than five seconds.
Cannot find the router:
• Press the Restore button at the rear panel
for more than five seconds.
• Check the setting in the wireless adapter
such as SSID and encryption settings.
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Problem
Cannot access the Internet
via wireless LAN adapter.
Action
•
•
•
•
•
•
Internet is not accessible.
•
•
When ADSL Modem “Link”
light is ON (not blinking), this
means Internet Access is
possible.
•
•
•
•
•
•
Move the router closer to the wireless client.
Check whether the wireless adapter is
connected to the correct wireless router.
Check whether the wireless channel in use
conforms to the channels available in your
country/area.
Check the encryption settings.
Check if the ADSL or Cable connection is
correct.
Retry using another Ethernet cable.
Check the status indicators on the ADSL
modem and the wireless router.
Check if the WAN LED on the wireless
router is ON. If the LED is not ON, change
the cable and try again.
Restart your computer.
Refer to the Quick Start Guide of the
wireless router and re-configure the settings.
Check if the WAN LED on the wireless
router is ON.
Check the wireless encryption settings.
Check if the computer can get the IP
address (via both wired network and
wireless network).
Ensure that your web browser is configured
to use the local LAN, and is not configured
to use a proxy server.
If the ADSL “LINK” light blinks •
continuously or stays off,
Internet access is not possible •
- the Router is unable to
establish a connection with
the ADSL network.
•
Ensure that all your cables are all properly
connected .
Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
If the ADSL light continues to blink or stays
OFF, contact your ADSL service provider.
Network name or encryption
keys are forgotten.
Try setting up the wired connection and
configuring the wireless encryption again.
Press the Restore button at the rear panel
of the wireless router for more than five
seconds.
•
•
Chapter 6: Troubleshooting													
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45
Problem
How to restore the system to
its default settings?
Action
•
•
Press the Restore button at the rear panel
of the wireless router for more than five
seconds.
Refer to the section Restoring/Saving/
Uploading settings in Chapter 4 of this
user manual.
The following are the factory default settings:
User Name: admin
Password: admin
Enable DHCP: Yes (if WAN cable is plugged in)
IP address: 192.168.1.1
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: 192.168.1.1
DNS Server 2: (Blank)
SSID: ASUS
I cannot use 192.168.1.1 to
enter the web GUI.
Check the router’s operation mode.
•
•
46
In the Router mode, the default IP address
is 192.168.1.1.
In the Repeater / AP mode, use Device
Discovery to find the router’s IP address.
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Chapter 6: Troubleshooting
ASUS DDNS Service
RT-N12 supports the ASUS DDNS service. When exchanging devices at the
service center, if you have registered the ASUS DDNS service and want to keep
the original domain name, data transfer is a must. Visit your local service center for
more information.
Notes:
• If there is no activity in the domain - such as reconfiguring the router or accessing the 		
registered domain name - within 90 days, the system automatically deletes the registered 		
information.
• If you encounter any problem or difficulty in using your device, contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by others?
If you have not updated the registered information in 90 days, the system
automatically deletes the registered information and the domain name may be
registered by others.
2. I did not register the ASUS DDNS for the router I bought six months ago.
Can I still register it?
Yes, you can still register the ASUS DDNS service for your router. The DDNS
service is embedded in your router, so you can register the ASUS DDNS
service anytime. Before registering, click Query to check if the hostname has
been registered or not. If not, the system registers the hostname automatically.
3. I have registered a domain name before and it has been working well until
my friends told me that they could not access my domain name.
Check the following:
		 1. The internet is working well.
		2. The DNS server is working well.
		3. The last time you updated the domain name.
If there are still problems in accessing your domain name, contact the service
center.
4. Can I register two domain names to separately access my http and ftp
servers?
No, you cannot. You can only register one domain name for one router. Use
port mapping to implement security in the network.
Chapter 6: Troubleshooting													
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47
5. After restarting the router, why is it that I see different WAN IPs in MS
DOS and in the router configuration page?
This is normal. The interval time between the ISP DNS server and ASUS
DDNS results in different WAN IPs in MS DOS and in the router configuration
page. Different ISPs may have different interval time for IP updating.
6. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in some ASUS
routers. Check your ASUS router if it supports the ASUS DDNS service.
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Appendices
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction
with any other antenna or transmitter.
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this equipment should
be installed and operated with minimum distance 20cm between the radiator and
your body. Use on the supplied antenna.
Canada Notices
Industry Canada regulatory information
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Appendices																
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49
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are
considered relevant and sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301
489-17 has been conducted. These are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been conducted.
These are considered relevant and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe
(ETSI)
IC Warning
The Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulation.
Cet appareil numerique de la class B respecte toutes les exigences du Reglement
sur le materiel brouilleur du Canada.
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed under the terms of
the GNU General Public License. Please see The GNU General Public License
for the exact terms and conditions of this license. We include a copy of the GPL
with every CD shipped with our product. All future firmware updates will also
be accompanied with their respective source code. Please visit our web site for
updated information. Note that we do not offer direct support for the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of this license
document, but changing it is not allowed.
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Preamble
The licenses for most software are designed to take away your freedom to
share and change it. By contrast, the GNU General Public License is intended
to guarantee your freedom to share and change free software--to make sure the
software is free for all its users. This General Public License applies to most of the
Free Software Foundation’s software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered
by the GNU Library General Public License instead.) You can apply it to your
programs, too.
When we speak of free software, we are referring to freedom, not price. Our
General Public Licenses are designed to make sure that you have the freedom to
distribute copies of free software (and charge for this service if you wish), that you
receive source code or can get it if you want it, that you can change the software or
use pieces of it in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to deny
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We protect your rights with two steps: (1) copyright the software, and (2) offer you
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Finally, any free program is threatened constantly by software patents. We wish to
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clear that any patent must be licensed for everyone’s free use or not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
Appendices																
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Terms & conditions for copying, distribution, & modification
0. This License applies to any program or other work which contains a notice
placed by the copyright holder saying it may be distributed under the terms of
this General Public License. The “Program”, below, refers to any such program
or work, and a “work based on the Program” means either the Program or
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limitation in the term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not covered
by this License; they are outside its scope. The act of running the Program is
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1. You may copy and distribute verbatim copies of the Program’s source code
as you receive it, in any medium, provided that you conspicuously and
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to the absence of any warranty; and give any other recipients of the Program a
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You may charge a fee for the physical act of transferring a copy, and you may
at your option offer warranty protection in exchange for a fee.
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b) You must cause any work that you distribute or publish, that in whole or in
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you must cause it, when started running for such interactive use in the most
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copyright notice and a notice that there is no warranty (or else, saying that
you provide a warranty) and that users may redistribute the program under
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(Exception: if the Program itself is interactive but does not normally print such
an announcement, your work based on the Program is not required to print an
announcement.)
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These requirements apply to the modified work as a whole. If identifiable
sections of that work are not derived from the Program, and can be reasonably
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and its terms, do not apply to those sections when you distribute them as
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code.
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53
4. You may not copy, modify, sublicense, or distribute the Program except as
expressly provided under this License. Any attempt otherwise to copy, modify,
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This section is intended to make thoroughly clear what is believed to be a
consequence of the rest of this License.
54
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8. If the distribution and/or use of the Program is restricted in certain countries
either by patents or by copyrighted interfaces, the original copyright holder
who places the Program under this License may add an explicit geographical
distribution limitation excluding those countries, so that distribution is permitted
only in or among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License.
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General Public License from time to time. Such new versions will be similar in
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concerns.
Each version is given a distinguishing version number. If the Program specifies
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NO WARRANTY
11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS
NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING
THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE
THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
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AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
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55
12	 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED
TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER
PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS
PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING
ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM
(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY
OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
DGT warning
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at http://green.asus.com/
english/REACH.htm.
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ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address			
Website			
Technical Support
Telephone			
Support Fax			
Online support			
15 Li-Te Road, Peitou, Taipei, Taiwan 11259
www.asus.com.tw
+886228943447
+886228907698
support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address			
Telephone			
Fax				
Website			
Online support			
800 Corporate Way, Fremont, CA 94539, USA
+15029550883
+15029338713
usa.asus.com
support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address			
Fax				
Website			
Online contact			
Technical Support
Telephone (Component)			
Telephone (System/Notebook/Eee/LCD)
Fax				
Online support			
Harkort Str. 21-23, D-40880 Ratingen, Germany
+492102959911
www.asus.de
www.asus.de/sales*
+491805010923
+491805010920
+492102959911
support.asus.com
* Available on this site is an online Technical Inquiry Form that you can fill out to contact
technical support.
Appendices																
RT-N12
57
Manufacturer:
ASUSTeK Computer Inc.
Tel:
+886-2-2894-3447
Address: No. 150, LI-TE RD., PEITOU, TAIPEI
112, TAIWAN
Authorised representative ASUS Computer GmbH
in Europe:
Address: HARKORT STR. 21-23, 40880
RATINGEN, GERMANY
Authorised distributors
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
in Turkey:
Tel:
+90 212 3311000
Address: AYAZAGA MAH. KEMERBURGAZ
CAD. NO.10 AYAZAGA/ISTANBUL
INDEX BILGISAYAR SISTEMLERI
MUHENDISLIK SAN. VE TIC. A.S.
Tel:
+90 212 3312121
Address: AYAZAGA MAH. CENDERE YOLU
NO.9 AYAZAGA/ISTANBUL
EEE Yönetmeliğine Uygundur.
58
RT-N12																
Appendices

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