ASUSTeK Computer RTN12 ASUS WIRELESS SUPERSPEEDN ROUTER User Manual USERS MANUAL 3

ASUSTeK Computer Inc ASUS WIRELESS SUPERSPEEDN ROUTER USERS MANUAL 3

Contents

USERS MANUAL 3

34 RT-N12 Chapter 5: Installing the utilities5Installing the utilities2. Click Next.Installing the utilitiesThe support CD contains the utilities for conguring the ASUS Wireless Router. To install the ASUS WLAN Utilities in Microsoft® Windows, insert the support CD in the CD drive. If Autorun is disabled, run setup.exe from the root directory of the support CD.To install the utilities: 1. Click Install...Utilities.
35Chapter 5: Installing the utilities RT-N123. Click Next to accept the default destination folder or click Browse to specify another path.4. Click Next to accept the default program folder or enter another name.5. Click Finish when setup is completed.
36 RT-N12 Chapter 5: Installing the utilitiesDevice DiscoveryDevice Discovery is an ASUS WLAN utility that detects an ASUS wireless router and enables you to congure the device.To launch the Device Discovery utility:From your computer’s desktop, click Start > All Programs > ASUS Utility > RT-N12 Wireless Router > Device Discovery.• Click Congure to access the web GUI and congure the wireless router.• Click Search to search for ASUS wireless routers within range.• Click Exit to exit the application.
37Chapter 5: Installing the utilities RT-N12Firmware RestorationFirmware Restoration is used on an ASUS Wireless Router that failed during its rmware upgrading process. It uploads the rmware that you specify. The process takes about three to four minutes.To launch the rescue mode and use the Firmware Restoration utility:1. Unplug the wireless router from the power source.2. Hold the Restore button at the rear panel and simultaneously re-plug the wireless router into the power source. Release the Restore button when the Power LED at the front panel ashes slowly, which indicates that the wireless router is in the rescue mode.3. From your computer’s desktop, click Start > All Programs > ASUS Utility > RT-N12 Wireless Router > Firmware Restoration.Important: Launch the rescue mode before using the Firmware Restoration utility.Note: This is not a rmware upgrade utility and cannot be used on a working ASUS Wireless Router. Normal rmware upgrades must be done through the web interface. Refer to Chapter 4: Conguring via the web GUI for more details.4. Specify a rmware le, then click Upload.
38 RT-N12 Chapter 5: Installing the utilitiesWPS WizardWPS (Wi-Fi Protected Setup) allows you to set up a secure and protected wireless network easily.Using WPS WizardTo use WPS Wizard:1. Follow the onscreen instructions to set up your hardware. When done, click Next.Note: Use the WPS Wizard with one wireless client at a time. If the wireless client cannot discover the wireless router, shorten the distance between the client and the router.Note:• Ensure that you use a wireless LAN adapter with WPS function.• Windows® operating systems and wireless LAN cards/adapters that support WPS: OS Support Wireless Adapter Support Vista 32/64Intel wireless LAN cardASUS 167gv2 driver v3.0.6.0 or laterASUS 160N/130N driver v2.0.0.0 or later XP SP2Intel wireless LAN cardASUS 167gv2 driver v1.2.2.0 or laterASUS 160N/130N driver v1.0.4.0 or later XP SP1 and 2000ASUS LAN card with ASUS WLAN UtilityASUS 167gv2 driver v1.2.2.0 or laterASUS 160N/130N driver v1.0.4.0 or later
39Chapter 5: Installing the utilities RT-N122. Push the WPS button at the rear panel of the wireless router for more than ve seconds.WPS button3. On the WPS Wizard, click Next to continue.Notes: • When running WPS, the Internet connection pauses briey then reestablishes the connection. • If the WPS button is pushed without running the WPS Wizard, the PWR indicator ashes and Internet connection pauses briey and then reestablishes the connection.
40 RT-N12 Chapter 5: Installing the utilities4. Assign a name to your network, then click Next.5. Use the auto-generated passphrase as your network’s security key or manually assign a passphrase containing between 8 and 63 characters. Click Next.
41Chapter 5: Installing the utilities RT-N126. Installation is completed. Click Save or print settings for future reference or Save settings to a USB ash drive to add other devices to the network. Click Next to connect to the Internet.7. You have connected to the wireless router. If you want to congure the Internet settings, click Setup. Click Finish to close the WPS Wizard.Note: For more details on adding devices to the network using a USB ash drive, refer to the section Adding network devices using a USB ash drive on the next page.
42 RT-N12 Chapter 5: Installing the utilitiesAdding network devices using a USB ash driveWith the WPS utility, you can add devices to your network using a USB ash drive.To add network devices using a USB ash drive:1. In the WPS Wizard, click Save settings to a USB ash drive.2. Plug a USB ash drive into the USB port on your computer, and then select the drive from the dropdown list. When done, click Next to continue.
43Chapter 5: Installing the utilities RT-N123. Remove the USB ash drive from this computer, and then plug it to the computer that you want to add to the wireless network.4. Locate the SetupWireless.exe from the USB drive, and double-click to run it. Click Yes to add the computer to the wireless network.5. Click OK to exit the Wireless Network Setup Wizard.
44 RT-N12 Chapter 6: Troubleshooting6TroubleshootingTroubleshootingThis troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter.Problem ActionI cannot access the web GUI for conguring the router.1. Launch a web browser, then click Tools > Internet Options...2. Under Temporary Internet les, click Delete Cookies... and Delete Files...3. Disable the proxy settings of the web browser.The client cannot establish a wireless connection with the router.Out of Range:• Put the router closer to the wireless client.• Try to change the channel settings.Authentication:• Use wired connection to connect to the router.• Check the wireless security settings.• Press the Restore button at the rear panel for more than ve seconds.Cannot nd the router:• Press the Restore button at the rear panel for more than ve seconds.• Check the setting in the wireless adapter such as SSID and encryption settings.
45Chapter 6: Troubleshooting RT-N12Problem ActionCannot access the Internet via wireless LAN adapter.• Move the router closer to the wireless client.• Check whether the wireless adapter is connected to the correct wireless router.• Check whether the wireless channel in use conforms to the channels available in your country/area.• Check the encryption settings.• Check if the ADSL or Cable connection is correct.• Retry using another Ethernet cable.Internet is not accessible. • Check the status indicators on the ADSL modem and the wireless router.• Check if the WAN LED on the wireless router is ON. If the LED is not ON, change the cable and try again.When ADSL Modem “Link” light is ON (not blinking), this means Internet Access is possible.• Restart your computer.• Refer to the Quick Start Guide of the wireless router and re-congure the settings.• Check if the WAN LED on the wireless router is ON.• Check the wireless encryption settings.• Check if the computer can get the IP address (via both wired network and wireless network).• Ensure that your web browser is congured to use the local LAN, and is not congured to use a proxy server.If the ADSL “LINK” light blinks continuously or stays off, Internet access is not possible - the Router is unable to establish a connection with the ADSL network.• Ensure that all your cables are all properly connected .• Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord.• If the ADSL light continues to blink or stays OFF, contact your ADSL service provider.Network name or encryption keys are forgotten.• Try setting up the wired connection and conguring the wireless encryption again.• Press the Restore button at the rear panel of the wireless router for more than ve seconds.
46 RT-N12 Chapter 6: TroubleshootingProblem ActionHow to restore the system to its default settings?• Press the Restore button at the rear panel of the wireless router for more than ve seconds.• Refer to the section Restoring/Saving/Uploading settings in Chapter 4 of this user manual.The following are the factory default settings:User Name: admin Password: adminEnable DHCP: Yes (if WAN cable is plugged in)IP address: 192.168.1.1Domain Name: (Blank)Subnet Mask: 255.255.255.0DNS Server 1: 192.168.1.1DNS Server 2: (Blank)SSID: ASUSI cannot use 192.168.1.1 to enter the web GUI.Check the router’s operation mode.• In the Router mode, the default IP address is 192.168.1.1.• In the Repeater / AP mode, use Device Discovery to nd the router’s IP address.
47Chapter 6: Troubleshooting RT-N12ASUS DDNS ServiceRT-N12 supports the ASUS DDNS service. When exchanging devices at the service center, if you have registered the ASUS DDNS service and want to keep the original domain name, data transfer is a must. Visit your local service center for more information.Notes: • If there is no activity in the domain - such as reconguring the router or accessing the registered domain name - within 90 days, the system automatically deletes the registered information. • If you encounter any problem or difculty in using your device, contact the service center.Frequently Asked Questions (FAQs)1. Will the registered information be lost or registered by others? If you have not updated the registered information in 90 days, the system automatically deletes the registered information and the domain name may be registered by others.2. I did not register the ASUS DDNS for the router I bought six months ago. Can I still register it? Yes, you can still register the ASUS DDNS service for your router. The DDNS service is embedded in your router, so you can register the ASUS DDNS service anytime. Before registering, click Query to check if the hostname has been registered or not. If not, the system registers the hostname automatically.3. I have registered a domain name before and it has been working well until my friends told me that they could not access my domain name. Check the following: 1. The internet is working well. 2. The DNS server is working well. 3. The last time you updated the domain name. If there are still problems in accessing your domain name, contact the service center.4. Can I register two domain names to separately access my http and ftp servers? No, you cannot. You can only register one domain name for one router. Use port mapping to implement security in the network.
48 RT-N12 Chapter 6: Troubleshooting5. After restarting the router, why is it that I see different WAN IPs in MS DOS and in the router conguration page? This is normal. The interval time between the ISP DNS server and ASUS DDNS results in different WAN IPs in MS DOS and in the router conguration page. Different ISPs may have different interval time for IP updating.6. Is the ASUS DDNS service free, or is it just a trial version? The ASUS DDNS service is a free and embedded service in some ASUS routers. Check your ASUS router if it supports the ASUS DDNS service.
49Appendices RT-N12NoticesFederal Communications Commission StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference.• This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Caution: Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Prohibition of Co-locationThis device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.Safety InformationTo maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Use on the supplied antenna.AppendicesIndustry Canada regulatory information Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada Notices
50 RT-N12 AppendicesDeclaration of Conformity for R&TTE directive 1999/5/ECEssential requirements – Article 3Protection requirements for health and safety – Article 3.1aTesting for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufcient.Protection requirements for electromagnetic compatibility – Article 3.1bTesting for electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has been conducted. These are considered relevant and sufcient.Effective use of the radio spectrum – Article 3.2Testing for radio test suites according to EN 300 328- 2 has been conducted. These are considered relevant and sufcient.CE Mark WarningThis is a Class B product, in a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe (ETSI)IC WarningThe Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.Cet appareil numerique de la class B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada.GNU General Public LicenseLicensing informationThis product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. We include a copy of the GPL with every CD shipped with our product. All future rmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.GNU GENERAL PUBLIC LICENSEVersion 2, June 1991Copyright (C) 1989, 1991 Free Software Foundation, Inc.59 Temple Place, Suite 330, Boston, MA 02111-1307 USAEveryone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
51Appendices RT-N12PreambleThe licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation’s software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modied by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reect on the original authors’ reputations.Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.The precise terms and conditions for copying, distribution and modication follow.
52 RT-N12 AppendicesTerms & conditions for copying, distribution, & modication0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modication”.) Each licensee is addressed as “you”. Activities other than copying, distribution and modication are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modied les to carry prominent notices stating that you changed the les and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modied program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)
53Appendices RT-N12 These requirements apply to the modied work as a whole. If identiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface denition les, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
54 RT-N12 Appendices4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
55Appendices RT-N128. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program species a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.NO WARRANTY11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
56 RT-N12 Appendices12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.END OF TERMS AND CONDITIONSDGT warningREACHComplying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://green.asus.com/english/REACH.htm.
57Appendices RT-N12ASUSTeK COMPUTER INC. (Asia Pacic)Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259Website www.asus.com.twTechnical SupportTelephone +886228943447Support Fax +886228907698Online support support.asus.comASUS COMPUTER INTERNATIONAL (America)Address 800 Corporate Way, Fremont, CA 94539, USATelephone +15029550883Fax +15029338713Website usa.asus.comOnline support support.asus.comASUS COMPUTER GmbH (Germany and Austria)Address Harkort Str. 21-23, D-40880 Ratingen, GermanyFax +492102959911Website www.asus.deOnline contact www.asus.de/sales*Technical SupportTelephone (Component) +491805010923Telephone (System/Notebook/Eee/LCD) +491805010920Fax +492102959911Online support support.asus.com* Available on this site is an online Technical Inquiry Form that you can ll out to contact technical support.ASUS Contact information
58 RT-N12 AppendicesManufacturer: ASUSTeK Computer Inc.Tel: +886-2-2894-3447Address: No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWANAuthorised representative in Europe:ASUS Computer GmbHAddress: HARKORT STR. 21-23, 40880 RATINGEN, GERMANYAuthorised distributors in Turkey:BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.Tel: +90 212 3311000Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBULINDEX BILGISAYAR SISTEMLERI MUHENDISLIK SAN. VE TIC. A.S.Tel: +90 212 3312121Address: AYAZAGA MAH. CENDERE YOLU NO.9 AYAZAGA/ISTANBULEEE Yönetmeliğine Uygundur.

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