Aastra 6865I Users Manual IP Phone

2015-02-02

• Software License Agreement
• Content
• Welcome
  • About This Guide
  • Documentation
  • Phone Features
  • Requirements
  • Installation and Setup
• IP Phone Keys
  • Key Panel
  • Key Description
  • Keypad Keys
• Getting Started
  • Plugging in and Starting the Phone
  • Idle Screens
  • Incomplete Configuration
  • No Service
• Methods for Customizing Your Phone
  • Phone Options via the IP Phone UI
    • Simplified Options List
    • Using the IP Phone UI
  • Phone Options via the Aastra Web UI
    • Using the Aastra Web UI
• Phone Status
  • Phone Status via IP Phone UI
  • Phone Status via the Aastra Web UI
    • SIP Account Status
• Customizing Your Phone
  • Ring Tones and Tone Sets
    • Ring Tones
    • Configuring Ring Tones and Tone Sets
  • Display
    • Contrast Level
    • Backlight
  • Live Dialpad*
    • Enabling/Disabling Live Dialpad
  • Set Audio
    • Audio Mode
    • Headset Mic Volume
    • DHSG
  • Time and Date
    • Configuring Time and Time Format
    • Configuring Date and Date Format
    • Configuring the Time Zone
    • Configuring Daylight Savings Time
    • Configuring Time Servers
    • Specifying the Language to Use
    • Input Language
    • Latin 2 Character Set
  • User Password
    • Setting a User Password
  • Resetting a User Password
  • Restarting Your Phone
  • Phone Lock
    • Locking/Unlocking a Phone
  • Emergency Dial Plan
    • Defining an Emergency Dial Plan
• Line Keys and Programmable Keys
  • Multiple Line and Call Appearance Keys
  • Programmable Keys
  • Line Key
    • Configuring a Line Key Using the Aastra Web UI
  • Creating a Speed Dial Key
    • Speed Dial Prefix
    • Press-and-Hold to Create a Speed Dial (applicable to programmable keys and keypad keys)
    • Creating a Speed Dial Using the Speed Dial Edit Option
    • Creating a Speed Dial Using a Programmable Key in the Aastra Web UI
    • Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI
  • Editing Speed Dial Keys
    • Editing a Speed Dial on a Programmable Key
    • Editing a Speed Dial Using Keypad Speed Dial in the Aastra Web UI
  • Do Not Disturb (DND) Key
    • Configuring a DND Key
  • Busy Lamp Field (BLF) Key
    • Configuring a BLF Key Using the Aastra Web UI
  • BLF/List Key
    • Configuring a BLF/List Key Using the Aastra Web UI
  • Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
    • Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI
    • Using the ACD Key
  • XML Key
    • Configuring an XML Key
    • Accessing the XMLApplication
  • Flash Key
    • Configuring a Flash Key
  • Sprecode Key
    • Configuring a Sprecode Key
  • Park/Pickup Keys
    • Configuring Park/Pickup Keys
    • Using the Park Call/Pickup Parked Call Feature
  • Last Call Return Key
    • Configuring a Last Call Return Key
  • Call Forward Key
    • Configuring a Call Forward
  • BLF/Xfer
    • BLF/Xfer Key Requirements and Functionality
    • Configuring a BLF/Xfer Key Using the Aastra Web UI
  • Speeddial/Xfer
    • Speeddial/Xfer Key Requirements and Functionality
    • Configuring a Speeddial/Xfer Key
  • Speeddial/Conf
    • Configuring a Speeddial/Conf Key
  • Directory Key
    • Configuring a Directory Key
  • Callers List Key
    • Configuring a Callers List Key
  • Redial Key
    • Configuring a Redial Key
  • Conference Key
    • Configuring a Conference Key
  • Transfer Key
    • Configuring a Transfer Key
  • Intercom Key
    • Configuring an Intercom Key
    • Using the Icom Key
  • Services Key
    • Configuring a Services Key
    • Using the Services Key
  • Phone Lock Key
    • Configuring a Phone Lock Key
  • Paging Key
    • Configuring a Paging Key
    • Using the Paging Key
  • Save Key
    • Configuring a Save Key
  • Delete Key
    • Configuring a Delete Key
  • None Key
    • Setting a None Key
• Making Calls
  • Dialing a Number
  • Using Handsfree Speakerphone
  • Using a Headset
    • Volume Controls for the Headset Microphone
    • Making and Receiving Calls Using a Headset
  • Redial
    • Accessing the Redial List
    • Deleting An Item from the Redial List
    • Delete All Items from the Redial List
  • Mute
• Receiving Calls
  • Answering an Incoming Call
  • Sending an Incoming Call to Voicemail
• Handling Calls
  • Placing a Call on Hold
    • When on Hold
    • Automatic Hold
    • Retrieving a Held Call
  • Transferring Calls
    • Blind Transfer
    • Consultive Transfer
    • Direct Transfer
    • Transferring Calls
    • Transferring an Existing Call to Another Existing Call
    • Completing a Transfer to a Contact in Phone Directory
    • Indication of Transferred Calls
  • Conferencing Calls
    • Local Conferencing
    • Centralized Conferencing (for Sylantro and BroadSoft Call Managers)
    • Ending a Conference and Transferring Remaining Parties
  • Ending Calls
• Managing Calls
  • Directory
    • Accessing Your Directory
    • Managing the Directory
    • Adding a New Entry to the Directory
    • Editing an Entry in the Directory
    • Deleting an Entry in the Directory
    • Delete All Entries in the Directory
    • Saving Entries to the Directory
    • Downloading the Directory to Your PC
  • Callers List
    • Accessing the Callers List
    • Editing Entries in the Callers List
    • Deleting An Entry in the Callers List
    • Deleting All Entries in the Callers List
    • Missed Calls Indicator
    • Downloading the Callers List to Your PC
  • DND and Call Forward
    • DND Configuration
    • Configuring a DND Key
    • Configuring DND Using the Aastra Web UI
    • Using DND Modes via the IP Phone UI
    • Call Forward Configuration
    • Configuring CFWD Using the Aastra Web UI
    • Using CFWD via the IP Phone UI
• Additional Features
  • Display DTMF Digits
    • Configuring Display of DTMF Digits
  • Play Call Waiting Tone
    • Configuring Call Waiting Tone
  • Stuttered Dial Tone
    • Configuring Stuttered Dial Tone
  • XML Beep Support
    • Configuring XML Beep Support
  • Status Scroll Delay
    • Configuring Status Scroll Delay
  • Switch UI Focus to Ringing Line
    • Configuring Switch Focus to Ringing Line Using the Aastra Web UI
  • Call Hold Reminder During Active Calls
    • Configuring Call Hold Reminder During Active Calls
  • Call Hold Reminder (on single hold)
    • Configuring Call Hold Reminder
  • Call Waiting Tone Period
    • Configuring Call Waiting Tone Period
  • Preferred Line and Preferred Line Timeout
    • Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI
  • Goodbye Key Cancels Incoming Calls
    • Configuring Goodbye Key to Cancel Incoming Calls
  • Message Waiting Indicator
    • Configuring Message Waiting Indicator
  • Incoming Intercom Call Features
    • Auto-Answer/Play Warning Tone
    • Microphone Mute
    • Allow Barge In
    • Configuring Incoming Intercom Settings
  • Group RTP Paging
    • Configuring Group RTP Paging
  • Star Codes
  • Other Features
• Model M680i Expansion Module
  • Using the Expansion Modules
    • M680i Expansion Module
    • Press-and-Hold to Create a Speed Dial Key
• Troubleshooting Solutions
  • Why is my display blank?
  • Why can’t I get a dial tone?
  • Why doesn’t my phone ring?
  • Why is the light not coming on with a new voicemail message?
  • Why is my handset not working?
  • How do I find the IP address of my phone?
  • Why does my phone display the No Service message?
  • How do I change my user password?
  • Why does my phone display Bad Encrypted Config?
  • How do I restart the IP phone?
  • How do I lock my phone?
• Limited Warranty
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Limited Warranty (Australia Only)
  • Repair Notice
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Appendix A - Time Zone Codes
  • Time Zone Name/Time Zone Code Table
• Index
• Disclaimer