Aastra 6867I Users Manual IP Phone

2015-02-02

• Software License Agreement
• Content
• Welcome
  • About this Guide
  • Documentation
  • Phone Features
  • Requirements
  • Installation and Setup
• IP Phone Keys
  • Key Panel
  • Key Description
  • Dialpad Keys
• Getting Started
  • Plugging in and Starting the Phone
    • Network Connected/Network Disconnected
  • UI Overview
    • Home Screen
    • Line Selection Screen
    • Detailed-View Call Screen
    • Multi-View Call Screen
  • UI Navigation
• Methods of Customizing Your Phone
  • Phone Options via the IP Phone UI
    • Simplified Options List
    • Using the IP Phone UI
  • Phone Options via the Aastra Web UI
    • Using the Aastra Web UI
• Phone Status
  • Phone Status via IP Phone UI
  • Finding Your Phone’s IP Address
  • Phone Status via the Aastra Web UI
    • SIP Account Status
• Customizing Your Phone
  • Language
    • IP Phone UI and Web UI Language
    • Input Language
    • Specifying the Input Language Using the Aastra Web UI
    • Latin 2 Character Set
  • Time and Date
    • Settings
    • Time Zone
    • Set Date and Time
    • Configuring Time and Date Settings Using the Aastra Web UI
  • Call Forward
  • Lock
    • Password
    • Phone Lock
    • Configuring Lock Settings Using the Aastra Web UI
  • Audio
    • Audio Mode
    • Headset
    • Ring Tones and Tone Sets
  • Display
  • Dialpad
    • Live Dialpad
    • Speed Dial Edit
  • Restart
    • Restarting Your Phone Using the IP Phone UI
    • Restarting Your Phone Using the Aastra Web UI
  • Emergency Dial Plan
    • Defining an Emergency Dial Plan Using the Aastra Web UI
• Line and Call Appearances
• Presence Key
  • Using the Presence Key
• Configuring Softkeys
  • State-Based Softkeys
  • Softkey Display Behavior
  • Line Key
    • Configuring a Line Key Using the Aastra Web UI
  • Speed Dial Key
    • Speed Dial Prefix
    • Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys)
    • Creating a Dialpad Speed Dial Key Using the Speed Dial Edit Option
    • Creating a Speed Dial Softkey Using the Aastra Web UI
    • Creating Dialpad Speed Dial Keys Using the Aastra Web UI
  • Do Not Disturb (DND) Key
    • Configuring a DND Key Using the Aastra Web UI
  • Busy Lamp Field (BLF) Key
    • Configuring a BLF Key Using the Aastra Web UI
  • BLF/List Key
    • Configuring a BLF/List Key Using the Aastra Web UI
  • Automatic Call Distribution (ACD) Key (for Sylantro Call Managers)
    • Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI
    • Utilizing the ACD Feature Using the IP Phone UI
  • XML Key
    • Configuring an XML Key Using the Aastra Web UI
    • Accessing the XML Service Using the IP Phone UI
  • Flash Key
    • Configuring a Flash Key Using the Aastra Web UI
  • Sprecode Key
    • Configuring a Sprecode Key Using the Aastra Web UI
  • Park/Pickup Keys
    • Configuring Park/Pickup Keys Using the Aastra Web UI
    • Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI
    • Configuring a Last Call Return Key Using the Aastra Web UI
  • Call Forward Key
    • Configuring a Call Forward Key Using the Aastra Web UI
  • BLF/Xfer
    • BLF/Xfer Key Requirements and Functionality
    • Configuring a BLF/Xfer Key Using the Aastra Web UI
  • Speed Dial/Xfer
    • Speed Dial/Xfer Key Requirements and Functionality
    • Configuring a Speed Dial/Xfer Key Using the Aastra Web UI
  • Speed Dial/Conf
    • Configuring a Speed Dial/Conf Key Using the Aastra Web UI
  • Directory Key
    • Configuring a Directory Key Using the Aastra Web UI
  • Callers List Key
    • Configuring a Callers List Key Using the Aastra Web UI
  • Redial Key
    • Configuring a Redial Key Using the Aastra Web UI
  • Conference Key
    • Configuring a Conference Key Using the Aastra Web UI
  • Transfer Key
    • Configuring a Transfer Key Using the Aastra Web UI
  • Intercom Key
    • Configuring an Intercom Key Using the Aastra Web Ui
  • Phone Lock Key
    • Configuring a Phone Lock Key
  • Paging Key
    • Configuring a Paging Key Using the Aastra Web UI
    • Using the Paging Key
  • Empty Key
    • Configuring an Empty Key Using the Aastra Web UI
  • None Key
    • Deleting a Key’s Function Using the Aastra Web UI
• Making Calls
  • Dialing a Number
  • Pre-Dialing a Number
  • Using Handsfree Speakerphone
  • Using a Headset
    • Volume Controls for the Headset Microphone
    • Making and Receiving Calls Using a Headset
  • Using Intercom Functionality
    • Using the Icom Key
  • Redial
    • Accessing the Redial List
    • Deleting an Entry In the Redial List
    • Deleting All Entries In the Redial List
    • Copying Entries to the Directory
  • Mute
• Receiving Calls
  • Answering an Incoming Call
  • Sending an Incoming Call to Voicemail
• Handling Calls
  • Placing a Call on Hold
    • When on Hold
    • Automatic Hold
    • Retrieving a Held Call
  • Transferring Calls
    • Blind Transfer
    • Consultative Transfer
    • Direct Transfer
    • Transferring an Existing Call to Another Existing Call
    • Transferring to a Contact in the Directory
    • Indication of Transferred Calls
  • Conferencing Calls
    • Local Conferencing
    • Centralized Conferencing (for Sylantro and BroadSoft Call Managers)
    • Ending a Conference and Transferring Remaining Parties
  • Ending Calls
• Managing Calls
  • Directory
    • Accessing and Using Your Directory
    • Managing the Directory
    • Downloading the Directory to Your PC
  • Callers List
    • Accessing and Using the Callers List
    • Editing Entries in the Callers List
    • Deleting Entries from the Callers List
    • Copying Entries to the Directory
    • Missed Calls Indicator
    • Downloading the Callers List to Your PC
  • DND and Call Forward
    • DND Configuration
    • Configuring a DND Key
    • Configuring DND Using the Aastra Web UI
    • Configuring DND Modes Using the IP Phone UI
    • Call Forward Configuration
    • Configuring a Call Forward Key
    • Configuring Call Forward Using the Aastra Web UI
    • Using Call Forward via the IP Phone UI
• Additional Features
  • Display DTMF Digits
    • Configuring Display of DTMF Digits
  • Play Call Waiting Tone
    • Configuring Call Waiting Tone
  • Stuttered Dial Tone
    • Configuring Stuttered Dial Tone
  • XML Beep Support
    • Configuring XML Beep Support
  • Status Scroll Delay
    • Configuring Status Scroll Delay
  • Switch UI Focus to Ringing Line
    • Configuring Switch Focus to Ringing Line
  • Call Hold Reminder During Active Calls
    • Configuring Call Hold Reminder During Active Calls
  • Call Hold Reminder (on single hold)
    • Configuring Call Hold Reminder
  • Call Waiting Tone Period
    • Configuring Call Waiting Tone Period
  • Goodbye Key Cancels Incoming Calls
    • Configuring Goodbye Key to Cancel Incoming Calls
  • Message Waiting Indicator
    • Configuring Message Waiting Indicator
  • Incoming Intercom Call Features
    • Auto-Answer/Play Warning Tone
    • Microphone Mute
    • Allow Barge In
    • Configuring Incoming Intercom Settings
  • Group RTP Paging
    • Configuring Group RTP Paging
  • Shared Call Appearance (SCA) Call Bridging
  • Star Codes
  • Other Features
• Model M680i Expansion Module
  • Using the Expansion Modules
    • M680i Expansion Module
    • Press-and-Hold to Create a Speed Dial Key
• Troubleshooting Solutions
  • Why is my display blank?
  • Why is my speakerphone not working?
  • Why can’t I get a dial tone?
  • Why doesn’t my phone ring?
  • Why is the light not coming on with a new voicemail message?
  • Why is my handset not working?
  • How do I find the IP address of my phone?
  • Why does my phone display the No Service message?
  • How do I change my user password?
  • Why does my phone display Bad Encrypted Config?
  • How do I restart the IP phone?
  • How do I lock my phone?
• Limited Warranty
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Limited Warranty (Australia Only)
  • Repair Notice
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Appendix A - Time Zone Codes
  • Time Zone Name/Time Zone Code Table
• Index
• Disclaimer