Abocom Systems CAS1040 IP Sharing Fast EtherSwitch For Cable/ xDSL Modem User Manual INTRODUCTION

Abocom Systems Inc IP Sharing Fast EtherSwitch For Cable/ xDSL Modem INTRODUCTION

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Date Submitted2001-08-13 00:00:00
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CONFIGURATION VIA TERMINAL Commands
You can use terminal emulation on your PC/workstation for the initial and future
configuration of your product. If you prefer, a telnet session can be opened directly. Telnet
provides the same type of terminal emulation. For security purposes, the product uses port
333 for telnet. All of the following Terminal Mode Configuration menus are identical in the
telnet session, with the exception that any saved changes that result in the product rebooting,
will require user to open a new telnet session to reestablish a connection with the product.
For more information on telnet configuration, please see “How to Start Telnet” section below
How to start Telnet
1.
The instructions below are for using this unit with its default settings (i.e. DHCP enabled,
Local Port IP address: 192.168.1.254, SubnetMask: 255.255.255.0).
2.
Go to StartÆRun.
3.
Figure 16
Type “telnet 192.168.1.254 333” and click on OK. If the local port’s IP address was
set to something other than the factory default (“192.168.1.254”), enter that IP address.
Figure 17
Starting the Configuration
1.
Once the connection is made successfully via Telnet, the following information will
appear,
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Dual Ethernet IP Share for Cable/xDSL Modem, version X.XX
Administrator password:
2.
No password is required the first time you log in. Press  to enter Configure
mode. The screen prompts you for the following command.
command>
3.
Type ? and hit “Enter” for a list of the commands.
Refer to the next section “Terminal Commands” for detail description of terminal
commands.
- 28 -
TERMINAL COMMAND
Type ? or help and hit “Enter” to list the main menu commands as below.
command>help
Dual Ethernet IP Share for Cable/xDSL Modem, version X.XX
=======================================================
Command
Description
------------------------------------------------------help
Show this message
session
List active internet sessions
show
Display active configuration
user
List active local IP address leases
filter
Set packet filters
passwd
Change administrator's password
ping 
Ping the specified host
tracert 
Trace the specified host
release
Abandon the dynamic Global port configuration
renew
Refresh the dynamic Global port configuration
set
Configure device in batch
connect
Make PPPoE connection
disconnect
Break PPPoE connection
status
Show PPPoE connection status
vserv
Publish internal server for access from internet
route
Set static routing table
wantel
Enable/Disable wan port telnet
upgrade
Upgrade firmware
quit
Exit to login prompt
reboot
Restart device
======================================================
- 29 -
session
List active Internet sessions through this device.
Example:
command>session
T/U Flag
IP
Port
Port
client
client fake
IP
Port
remote
remote idle AP Type
---+-----+---------------+------+------+---------------+------+----+-----tcp
37
192.168.10.27
1062
4133
210.66.41.132
110
GENERAL
tcp
192.168.10.31
1032
4136
211.75.84.154
80
GENERAL
tcp
192.168.10.31
1033
4138
211.75.84.154
80
GENERAL
tcp
192.168.10.32
1729
4139
140.113.39.195
110
GENERAL
tcp
192.168.10.27
1063
4140
210.66.41.132
110
GENERAL
udp
192.168.10.31
1028
16385
168.95.192.1
53
20
GENERAL
udp
192.168.10.32
1726
16386
168.95.1.1
53
GENERAL
udp
192.168.10.32
1728
16387
168.95.192.1
53
GENERAL
Active >> TCP:5,UDP:3
(Maximum >> TCP:128,UDP:64)
show
Displays the current configuration. For first-time login, the current configuration is the
factory default settings. Refer to section titled “Factory Default Setting” for detail.
Example:
command>show
Wan Mac Address: AB CD 12 34 56 78
IP address of local port: [192.168.1.254]
Subnet Mask of local port: [255.255.255.0]
Distribute IP addresses to local computers: [Yes]
Continuous IP address pool starts at: [192.168.1.1]
Number of IP address in pool: [128]
- 30 -
Enable PPPoE: [No]
Obtain global port configuration from ISP : [Yes]
claiming
.. under
IP address of global port : [0.0.0.0]
SubNetmask of global port : [0.0.0.0]
Device name : [Untitled]
Domain name : [Domain]
Gateway : [0.0.0.0]
Primary DNS server : [0.0.0.0]
Secondary DNS server : [0.0.0.0]
user
Displays the current active users (up to 128 users).
Example:
command>user
IP address
Node address
Remainder time
Host name
----------------+---------------+---------------+--------192.168.10.1
0080-C8F8-8A64
5:47:17
Allen
192.168.10.2
0080-C8F8-8A64
expired
Calvin
192.168.10.3
0080-C8F8-8A64
0:12:25
Edward
192.168.10.4
0080-C8F8-8A64
2:55:48
Victoria
192.168.10.5
0080-C8F8-8A64
expired
SNL
Total 5 users, 3 active leases.
Elapsed
0:01:03
filter
This device supports three types of filter. Each type of filter can be set to perform filter
(drop) or forward (pass) function. User can input up to six sets of filter in this device.
- 31 -
MAC address filter:
Example: Set the MAC address filter to prohibit the computer with network adapter
address 0080C8123456 to access Internet.
Set filter (maximum 6), or  to escape
Operations => 1)Show 2)Add 3)Del 0)Quit 2
add a new filter
Filter Type => 1)MAC 2)LAN IP 3)WAN IP 4)TCP 5)UDP 1 for MAC address
Action => 1)Forward 2)Filter 2 drop on match
MAC Address (12 HEX-digit): 0080c8123456 the MAC address to be examined
Show Setting:
Operations => 1)Show 2)Add 3)Del 0)Quit 1
Item Type
Action
==== ====== =======
1.
MAC
Filter
From
To
================
================
0080C8123456
IP address filter :
Example 1: Set IP address filter to allow those local computers with IP address from
192.168.0.25 to 192.168.0.32 to access Internet.
Operations => 1)Show 2)Add 3)Del 0)Quit 2
Filter Type => 1)MAC 2)LAN IP 3)WAN IP 4)TCP 5)UDP 2 filter on
IP address of local computers.
Action => 1)Forward 2)Filter 1 pass on match
IP Address (x.x.x.x): 192.168.0.25-192.168.0.32 IP address range
Example 2: Inhibit all local users from accessing a web server on the Internet.
Operations => 1)Show 2)Add 3)Del 0)Quit 2
Filter Type => 1)MAC 2)LAN IP 3)WAN IP 4)TCP 5)UDP 3 filter on IP
address of remote server
- 32 -
Action => 1)Forward 2)Filter 2 drop on match
IP Address (x.x.x.x): 203.66.99.100 remote web server IP address
Show Settings:
Operations => 1)Show 2)Add 3)Del 0)Quit 1
Item
Type
Action
From
To
==== ====== ======= ================ ================
LAN IP
Forward
192.168.0.25
192.168.0.32
WAN IP
Filter
203.66.99.100
203.66.99.100
With the combination of the above two filter examples, the workstations with IP address
192.168.0.25, 192.168.0.26, 192.168.0.27, … to 192.168.0.32 can access the Internet via the
Internet Router, but none of the workstations can access the 203.66.99.100 Web Server (web
site).
Port Filter
Example 1: Allows to access the Web service only.
Operations => 1)Show 2)Add 3)Del 0)Quit 2
Filter Type => 1)MAC 2)LAN IP 3)WAN IP 4)TCP 5)UDP 4 filter on server
service
Action => 1)Forward 2)Filter 1 allow access
TCP port (xxx, or xxx-yyy): 80 port number for web service
Note: xxx-yyy is the format for a range of ports (i.e. 80-168)
Example 2: Inhibits all local computers from accessing some services.
Operations => 1)Show 2)Add 3)Del 0)Quit 2
Filter Type => 1)MAC 2)LAN IP 3)WAN IP 4)TCP 5)UDP 5
Action => 1)Forward 2)Filter 2
UDP port (xxx, or xxx-yyy): 20-25 services of FTP(20,21), TELNET(23), E-MAIL(25) are
disabled.
- 33 -
passwd
•
No password is required when logging in for the first time.
•
At command>, type in passwd and hit “Enter” to enter the password setup screen.
•
Password can be up to six characters long.
•
Password can contain letters, numbers, and spaces.
•
Password is case sensitive.
•
To set or change your password, key in up to six characters and hit “Enter”. You will be
prompted to reenter your password again for verification. Return to the Start screen by
typing quit.
Test your new password to verify it has taken effect.
Example:
command>passwd
Please type old password :
type new password (0 to 6 characters) : ****
re-type new password (0 to 6 characters) : ****
ping
Ping is a basic Internet program that lets you verify that a particular IP address exists and can
accept requests. At command> type in ping and then the IP address that you wish to detect
and hit “Enter”. If the screen shows “reply ok!” from that IP, the device can communicate
with that IP address. If the screen shows “no response!” then that IP address is unreachable.
Example:
command>ping 192.168.1.1
Reply OK.
command>ping 192.168.1.5
No response!
command>
- 34 -
tracert
You can trace the routes via which packets arrive at specified network destinations.
Example:
command>tracert 210.59.144.191
Tracing route to 210.59.144.191 over a maximum of 30 hops
0 ms
10 ms
0 ms
203.66.99.254
30 ms
30 ms
30 ms
202.39.252.126
30 ms
20 ms
20 ms
168.95.222.62
30 ms
30 ms
30 ms
168.95.2.10
30 ms
30 ms
30 ms
168.95.2.41
20 ms
30 ms
30 ms
211.20.43.81
30 ms
30 ms
40 ms
210.59.144.191
Trace complete!
release
Gives up the obtained global port configuration. Executing this command disables the device,
unless the user executes the “renew” command as described below to retrieve configurations.
Example:
command>release
Give up the obtained global port configuration
Note: if you choose NOT to obtain the global port configuration from your ISP, this
command won’t be executed and the following message will appear.
command>release
Works only if 'Obtain global port configuration from ISP' is
enabled
- 35 -
renew
You must renew the global port configuration after you have released it. Otherwise the
device is disabled. The ‘Show’ command enables you to see the configuration. The device
will not work until you renew the global port configurations.
Example:
command>renew
Update global port configuration
(You can type 'Show' command to view the new configuration)
Note: If you choose NOT to obtain the global port configuration from your ISP,
this command won’t be executed and the following message will appear.
command>renew
Works only if 'Obtain global port configuration
from ISP' is enabled
set
After executing the set command, the current settings will appear on the screen one at a time.
Press Enter to accept the current values in the brackets or input new values and then press
Enter to change the value. Press  at any time to abort this command.
Example:
command>set
Press  if you agree with the default value,
or  to escape.
IP address of local port [192.168.1.254]:
SubNetmask of local port [255.255.255.0]:
Distribute IP address to local computers? (Yes/No) [Yes]:
Continuous IP address pool start at [192.168.1.1]:
Number of IP address in pool [128]:
Enable PPPoE? (Yes/No) [No]:
Obtain global port configuration from ISP? (Yes/No) [Yes]:
- 36 -
IP address of global port [0.0.0.0]:
Subnet Mask of global port [0.0.0.0]:
Device name (0 to 20 characters) [Untitled]:
Domain name (0 to 36 characters) [Domain]:
Gateway [0.0.0.0]:
Primary DNS server [0.0.0.0]:
Secondary DNS server [0.0.0.0]:
New configuration will be:
IP address of local port: [192.168.1.254]
Subnet Mask of local port: [255.255.255.0]
Distribute IP addresses to local computers: [Yes]
Continuous IP address pool starts at: [192.168.1.1]
Number of IP address in pool: [128]
Enable PPPoE: [No]
Obtain global port configuration from ISP: [Yes]
IP address of global port: [0.0.0.0]
Subnet Mask of global port: [0.0.0.0]
Device name: [Untitled]
Domain name: [Domain]
Gateway: [0.0.0.0]
Primary DNS server: [0.0.0.0]
Secondary DNS server: [0.0.0.0]
Save and reboot? (Yes/No): [No]
save settings,
connect
Already connected.
Example 2: To manually make a PPPoE connection.
command>connect
Connecting…ÍSystem is making a PPPoE connection.
Example 3: When PPPoE was not enabled, no connection can be made. Refer to
command “set” for setting up PPPoE.
command>connect
PPPoE is not enabled.
disconnect
Cut off a PPPoE connection manually when PPPoE is enabled.
Example 1: PPPoE connection was already disconnected.
command>disconnect
Already disconnected.
Example 2: To manually cut off a PPPoE connection.
command>disconnect
Disconnecting…ÍSystem is cutting off a PPPoE connection.
Example 3: When PPPoE was not yet enabled, no disconnection can be made. Refer to
command “set” for setting up PPPoE.
command>connect
PPPoE is not enabled.
status
Display the current PPPoE connection status.
Example 1: PPPoE is enabled and the connection is successful.
command>status
PPPoE connected.
Example 2: PPPoE is enabled but the connection is cut off.
command>status
- 38 -
PPPoE disconnected.
vserv
Displays the internal virtual server mapping. You can set (including add, delete) the
applications’ names and the corresponding IP addresses of the local servers. “Natural
firewall” allows requests for Internet access from the Local network, but requests from the
Internet to the local network are blocked. Computers outside the Intranet are allowed to
access specific ports by using the vserv command.
There are four operation choices for vserv command: 1) Show, 2) Add, 3) Del, 0) Quit.
Example:
command>vserv
Set local virtual server mapping (maximum 12),
or  to escape
Operations => 1)Show 2)Add 3)Del 0)Quit: 2
Port number/application name: 80
Type => 1)tcp 2)udp : 1
ÍAdd a virtual server
Íit's a Web server
Í select TCP port
Server IP address: 192.168.0.254 Í IP address of the local Web server
route
You can set static routes to manually administrate the network topology/traffic when the
dynamic route is not effective enough.
command>route
Set static routing table (max 2),
or  to escape
Operations => 1)Show 2)Add 3)Del 0)Quit: 2
router
ÍAdd a static
Static routing network IP address (x.x.x.x): 203.66.99.1
Static routing network SubNetmask (x.x.x.x): 255.255.255.0
Gateway IP address (x.x.x.x): 200.200.200.200
- 39 -
Operations => 1)Show 2)Add 3)Del 0)Quit: 1
current established static route
Item Network IP
SubnetMask
Ídisplay
Gateway
==== ================ ================ ================
1. 203.66.99.1
255.255.255.0
200.200.200.200
Operations => 1)Show 2)Add 3)Del 0)Quit: 3 ÍDelete a static router
Item Network IP
SubnetMask
Gateway
==== ================ ================ ================
1. 203.66.99.1
255.255.255.0
200.200.200.200
Which item will be deleted:1
wantel
You may manage this device remotely from outside of the network through Telnet.
command>wantel
Enable(Disable) Wan Port Telnet?(Yes:enable/No:disable)[No] y
You must know the Internet Station’s Global Port IP address to be able to perform Telnet
configuration. For example, if the Global Port IP is 69.126.2.123, after enabling the wantel,
from a computer that can access Internet, open a DOS prompt and the execute telnet
69.126.2.123 333, you should see the Internet Station’s login page.
Note: If the Global Port is set to obtain IP automatically, the global port IP address can be
different every time the Station login the ISP. Please find the global port IP address before
performing remote Telnet configuration.
upgrade
You can upgrade this IP Sharing device by activating the TFTP Server on the net to acquire
the latest software.
Before you start the upgrade, make sure you have a TFTP server well installed on any kind
of operating system and the new firmware image i.e.FIRMWARE.BIN copied onto it.
Example:
- 40 -
With TFTP server IP address at 192.168.1.200, and new firmware image named is
FIRMWARE.BIN and located at the TFTP server’s C drive.
At the Telnet program, enter the following command:
command>
Enter)
upgrade
192.168.1.200
C:\FIRMWARE.BIN
(press
(Note: it is recommended that you enter the drive:\path\ before the file name.)
The upgrade takes about 70 seconds to complete. When finished, wait another 20 seconds for
the device to restart.
- 41 -
FIRMWARE UPGRADE
Upgrading the firmware
1.
Connect the device to a computer that can configure the device using the GUI. Copy the
latest firmware to the directory where the setup.exe is located or to any desired location
on the hard driver (e.g. C:\IPS).
2.
Back to the management utility window, click on “File” from the Tool Bar, select
“Find Device” from the drop down menu. You will see a list of the IP Sharing Devices
on the screen. Select the one that you are going to update the firmware and click
on
the Tool Bar. The Upgrade Firmware window will appear.
3.
If you have copy the latest firmware to the directory where setup.exe is, click on
“Default File” and click “Start”, the program will upgrade the firmware with the latest
version of firmware, (i.e. firmware.bin). If you copy the firmware file to a desired
location, in the Upgrade Firmware window, select “Specify File”, enter the firmware
file’s path (e.g. C:\WINDOWS\Desktop\firmware.bin), and then click “Start” to
upgrade the firmware.
4.
The upgrade will take a couple of minutes to complete, do not interrupt the process.
After the upgrade process completes, you will see a “Finish” button, click on it to finish
the procedure.
- 42 -
CHANGING PASSWORD
The device has no password at default. It is recommended that you change the default
passwords to ensure that someone cannot adjust the device’s settings.
From GUI
1.
Start this device by running setup.exe as described in the chapter titled “Configuration”.
2.
Check “Change Administrator’s Password.
3.
Enter the desired new password in “New Password” and enter the new password again in
the “Confirm New Password” field and then click “Save” at the bottom.
Figure 18
From Terminal
Refer to the previous section titled “Configuration in Terminal Program” for terminal
emulation. After seeing the following command prompt, follow the instructions in italic fonts
to setup the new password. Please note that passwords are case sensitive.
command>passwd
Please type old password: **** Type in old password and press

- 43 -
Note: In default, there is no password in the device, so just leave
this entry blank and hit “Enter” to enter the configuration mode.
type new password (0 to 6 characters) : ****** Type the new password
and press 
re-type new password (0 to 6 characters) : ****** Re-type the new
password and press 
Forgot your password?
Refer to FAQ section for “Factory Reset” procedures.
- 44 -
PPP OVER ETHERNET (PPPOE)
What is PPPoE?
PPPoE is known as a dial-up DSL service. It is designed to integrate the broadband services
into the current widely deployed, easy-to-use, and low-cost dial-up-access networking
infrastructure. Thus, customer can get greater access speed without changing the operation
concept.
How can I know I am using PPPoE?
PPPoE client software is provided by our ISP and should be installed onto your computer
first. You run the program to connect/disconnect to the Internet. User Account information
(User Name and Password) is also required each time you connect to the Internet access.
Note: After you have entered the PPPoE information during the device setup, after starting
up the device, the device will provide your Internet Service the PPPoE information and login
automatically. It is not necessary to install and run the PPPoE software on the computers
and you can just uninstall the PPPoE software from your computers.
Checking PPPoE Connections
1.For GUI Setup program
1. Go to StartÆ ProgramsÆIP Share Setup.
2. When the configure screen appears, select the Global Port tab. Refer to the previous
section titled “Configuration in GUI”.
3. Check if the value of Global port IP address is 0.0.0.0, if it is, that means that the PPPoE
connection failed. If the value is non-zero, then the PPPoE connection is good.
2. Checking PPPoE status through Terminal Mode
1. Start Telnet as described in the previous section titled “Configuration in Terminal
Program” for terminal emulation.
2. At the command prompt, type show command.
command>show
3. If the string of IP address of global port is 0.0.0.0, this means you are not connected. If it
is anything other than 0.0.0.0 (non-zero), it means the connection is good.
Note: Once the PPPoE setup is completed on this device, do not run any PPPoE client
software on the local workstations.
- 45 -
FAQ
Factory Reset
If you have lost the device’s password or you would liek to set the device back to its default
state, you can do the Factory Reset. Performaing the Factory Reset will erase all
previously entered device settings.
To reset to factory default setting, go to the Management Utility window and click
the tool bar and then clikc “OK” to confirm the reset.
on
Figure 19
The fctory default values is detailed in the section Factory Default Settings.
“I can't find the product using the GUI Setup Software”
For the GUI Setup Software to find the device, it has to be accessed from a client. This
means that the computer you are trying to use to run the software must be setup as described
in the section Configuration in GUI. Also, the computer should be restarted to ensure that it
is receiving IP address from the device.
To verify that your computer’s TCP/IP protocol is setup properly, use the "winipcfg" utility
in Windows (95, 98, and ME). To run this, go to Start-->Run, type "winipcfg" in the Run box,
and then click “OK”. Make sure the Network Adapter Card is selected and then press the
"More Info" button on the bottom right hand corner. For Win2000 and NT stations, open
the “Command Prompt” (DOS window) and type in ipconfig /all and hit “Enter” to
obtain the adapter’s IP information.
Look at the box labeled DHCP Server, this should be the product's IP address (192.168.0.1 at
default). If it is not, or it is blank or reads 255.255.255.255 then you may have a cabling
problem, or you may have another DHCP server on your network. In either case, please
follow the installation guide again, and ONLY connect the device, the client, and your
modem together. If you are on a network, it is recommended that you contact your IS or IT
Manager for further assistance with DHCP settings. Placing an IP Sharing Device that passes
out IP addresses on a LAN with an existing DHCP server may cause problems throughout a
network. It is recommended you disable other DHCP serves on the network if you plan on
using this product on the network.
- 46 -
IP address conflict
When you see the message box prompted for IP address conflict, this means two or more
workstations have the same IP address. If you have setup the device as a DHCP server, on
the problem workstation, please run the "winipcfg" utility, select the correct Network
Adapter, click “release all” to release all current configuration first, then click “renew all” to
renew the IP information again. If the DHCP function is disabled and static IP addresses are
assigned to each workstation, please double check each workstation’s IP address for
duplicate IP.
My Internet application won't work
To protect your computer from Hackers on the Internet, this product uses “port blocking”
technology. A port is like a door into your computer. Each service on the Internet has an
associated port. The device protects your computer by closing certain ports, so that malicious
programs can't access your computer. However, if you are using an application that requires
communicating via one (or more) of these blocked ports, the application will not work. In
this case, you will have to manually open these ports to allow the application to work
properly.
Some applications that may be affected are
Some Email Programs (most of the e-mail programs should work fine)
Some Multi-Player Games
Some Internet Phone/Video Conferencing Applications (i.e. NetMeeting, ICQ,
PCanyWhere)
Also, there are some applications, which require reverse connection over the Internet. In
other words, when you are connected to these applications, you have to open your ports for
two-way connection.
The first thing you will need to do is determining what port (or ports) the application uses.
The fastest way to find this information is to go to the software maker's web site, go to the
support section, and look for information related to NAT, Proxy Server, or Firewall. This
information will typically list 1 to 3 ports that need to be opened for proper operation of the
software. If you can't find the necessary information, call the software maker and ask for
what ports need to be opened for the software to work through a firewall.
Once you have the necessary port information, follow the instructions below to setup the
“Virtual Server”.
A. Launch the Windows GUI Setup Software, click to select the device you want to
configure and click
on the tool bar to configure the selected device.
B. Choose the "Virtual Server" tab:
- 47 -
C. Enter one of the port numbers or a port range that your application requires. Press
"Browse" to select the Local server mapping to the port(s) number you just entered.
Figure 20
D. Select the internal server (the computer that is using the Internet Application) in the
following window.
Figure 21
E. Press Add. Repeat this process for each individual port you need to open.
F. Press Save. Wait 30 seconds for the device to reboot and then try the application again. It
may be necessary to restart your application or your computer for the application to recognize
the change.
Note: In rare occasion that the Internet Application requires a random number of ports to be
opened, in this case, configure the Virtual Server to open all ports (range from 1 to 65535
- 48 -
and both TDP and UTP ports). However, this makes your network vulnerable to Internet
attacks.
Can not access the Internet
For Cable Modem users, find the workstation’s “Computer” name and then input this
name in the device’s “Device/Computer Name” field. Do this only when your cable
Modem Internet Service Provider provides you with a specific “Computer Name”.
1. On the Workstation (95, 98, and ME), go to Start ÆControl Panel Æ Network, and
select Identification tab. Copy the Computer name as shown in the left figure below. For
Win2000, right click on “my computer”, select “properties”, click on “network
identifications”, click on “properties”, and then copy the computer name.
2. Run the GUI setup program, select the device, and click on “Configure” to go to the
Management tab.
3. Paste the name on to the field “Device/Computer Name” as shown in the right figure
below.
Figure 22
For DSL PPPoE users, open the Management page, at the PPPoE Username filed, enter
the Username follow by your ISP’s domain name and then click “Save”. For example,
username@earthlink.net, which is composed by username (provided by your ISP) followed
by your ISP’s domain name.
- 49 -
Figure 23
Check the physical connectivity of local network.
Check if both the LEDs of Local and Global on the product’s front panel are lit. If yes, go to
next step. Otherwise, make sure you are using the correct cables and the cables are
connected to the network devices properly. Push the MD/MDIX button once and see if the
LED lit up.
Check the physical connectivity of broadband device.
Examine the LED of LAN port and the LED of the broadband signal input on the Cable
Modem/xDSL Modem. If the LAN LED is off, make sure you are using the correct cables
and the cables are connected to the devices properly. If the LED of the broadband signal is
off, please contact your ISP.
Note: You can also call your ISP and make sure the Internet service is still online.
Check the status of this product.
If your ISP assigned you an IP address, please skip this step. Otherwise, use the telnet
program to “release” and “renew” the current IP address of the Global port. After that, type
“Show” command to see if “obtain global port configuration from ISP” shows the address is
“claiming” or “under claiming”. If the IP address is “claiming”, go to next step. If the result
is “under claiming”, reboot the product and check it again. If the result still is “under
claiming”, please contact your ISP and find out if the service is still available.
Check the logical connectivity from your computer to the Internet.
Refer to the section "PING.EXE" in the "TCP/IP Network diagnosis" chapter. Follow the
described steps to find out where the problem is.
- 50 -
Diagnosis
TCP/IP Network Diagnosis
Execute WINIPCFG.EXE or PING.EXE for TCP/IP network diagnosis.
WINIPCFG
The WINIPCFG program (for Win95, 98, and ME) is used to gather information about the
TCP/IP connections that are active on your system. It cannot be used to dynamically adjust
TCP/IP connections. You can also renew leases (if allowed by the network), and get the
current IP address assignments through this program.
From Windows, go to Start, click Run, enter WINIPCFG, and click OK.
Figure 24: Run
The following figure displays the adapter address and current TCP/IP address.
Note: At the “Ethernet Adapter Information”, select the correct Ethernet adapter that is
installed in this computer.
Select the
correct
Ethernet
adapter.
Figure 25: IP Configuration
Click the More Info button to get detailed configuration information.
- 51 -
Click here
to reveal
more.
Figure 26: IP Configuration
On the top, the “Host Name” and “DNS server” of the computer are configured to call when
it is looking for a named resource. The default gateway is the server through which the client
connects to the Internet. The DHCP Server identifies the network server that assigns IP
addresses to computers on the network.
If the product is working properly, the following should be apparent from this screen:
1) The Client should have an IP address within the prescribed range.
2)
The “DHCP” and “Default Gateway” should list the product’s local port address
(the device’s IP address).
3) The DNS server IP addresses should match the DNS server IP addresses set in the
device.
IPCONFIG
For Win NT and Win2000, go to “Start”Æ”Programs”Æ”Accessories”Æ”Command
Prompt” to open the Command Prompt. Type in IPCONFIG /ALL and hit “Enter” to see the
adapter’s information. Type in IPCONFIG /RELEASE to release all adapters’ IP address
- 52 -
and IPCONFIG /RENEW to renew IP addresses. For a list of the IPCONFIG commands,
type in IPCONFIG /? .
PING.EXE
Ping is used to verify that a computer is active and available. Users can ping a specific
destination domain name or just the IP address.
Example:
For example, to find the server 168.95.192.1, type the following command at the MS-DOS
prompt and then press “Enter”:
C:\>ping 168.95.192.1
PING can be executed in Windows as shown below:
1.
Go to the Start menu.
2.
Click Run.
3.
Type ping 168.95.192.1 and click OK.
4.
The server (IP address) is online if the following message appears.
Reply from 192.168.0.1: bytes=32 time=3ms TTL=100
5.
The destination device is not reachable if the following message appears.
Reply from 192.168.0.1: Destination host unreachable
or Request timed out.
ISP Connectivity Checkup
Issue a PING command to the IP address of your ISP’s Gateway or DNS server.
Note: If the global port was set to obtain configuration automatically, you need to check
Gateway and DNS server information under “Global Port” via the Windows GUI setup
program.
For Example:
From the GUI setup program, if the DNS server address is 203.66.81.254, at C:\> prompt,
enter Ping 203.66.81.254. If successful, you can reach your ISP server.
If unsuccessful, you may have trouble connecting to your ISP, please verify that the product
is properly configured to connect to your ISP. Also verify that your Cable/DSL modem and
the line are functioning properly.
Internet Connectivity Checkup
PING to an IP address or domain name on Internet.
- 53 -
For Example:
C:\> PING 168.95.192.1 –w 5000
C:\> PING www.yahoo.com –w 5000
If successful, you are connected to the Internet.
If you can ping the ISP’s gateway, but cannot ping a specific site (e.g. www.yahoo.com) on
the Internet, chances are, your ISP has an internal problem. Please call them for support.
Getting Technical Support
For further problems, please contact the distributor.
- 54 -
APPENDIX A SPECIFICATIONS
Protocols
IP, NAT, ARP, ICMP, DHCP client/server, PPPoE, PPP, PAP, CHAP
Management/Setup
Using Telnet through network.
Using GUI program in Windows 95/98/NT/2000 via network.
Local
4 x RJ-45, 10/100Mbps NWay Switching ports.
Internet
10Base-T Ethernet port or 10/100Base-T NWay Fast Ethernet port (dependent on your
purchase.)
MDIX/MDI Buttons
One for local port uplink
One for Cable/DSL modem connection.
LED Indicators
Power/Error
Green/Red
Local x 4 100/10
Green/Orange
Internet 10 or 100/10
Orange only or Green/Orange
Have Mail
Green
Electronic Specifications
Input Power DC 5V, @2.4A
Agency and Regulatory: FCC part 15 Class B, VCCI, CE
Physical specification
Dimension: 160 x 105.4 x 27 mm3 (L x W x H)
Weight: 218g
Operating Temperature: 0° to 50°
Operating Humidity: 0-90% non-condensing
- 55 -
APPENDIX B SUPPORTED INTERNET APPLICATIONS
Application
Settings for Outgoing Connection Setting for Incoming connection
ICQ98a,99b
None
None
NetMeeting
2.1 & 3.0
None
1503(tcp)
AOE
2300-2400(tcp)
2300-2400(tcp)
2300-2400(udp)
2300-2400(udp)
47624(tcp)
47624(tcp)
VDO Live
None
None
MIRC
None
None
Cu-Seeme
7648(tcp)
7648(tcp)
7648(udp)
7648(udp)
24032(udp)
24032(udp)
1720(tcp)
PCAnywhere 5632(udp),
65301(tcp)
22(udp),
5631(tcp), 5632(udp),
65301(tcp)
- 56 -
22(udp),
5631(tcp),

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