Acer 4730 SG_Kinabalu User Manual To The Eb2b45c0 4366 4087 9d15 34450c7eb370

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TravelMate 4730/4730G Series
Service Guide

Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide.
Date

II

Chapter

Updates

Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

IV

SCREEN MESSAGES

Denotes actual messages that appear
on screen.

NOTE

Gives bits and pieces of additional
information related to the current
topic.

WARNING

Alerts you to any damage that might
result from doing or not doing specific
actions.

CAUTION

Gives precautionary measures to
avoid possible hardware or software
problems.

IMPORTANT

Reminds you to do specific actions
relevant to the accomplishment of
procedures.

Preface
Before using this information and the product it supports, please read the following general information.
1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents
System Specifications

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Touchpad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Acer GridVista (dual-display compatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

System Utilities

25

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Remove HDD/BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Machine Disassembly and Replacement

43

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the SD dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the NewCard dummy card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

VII

Table of Contents
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Finger Print Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Touch Pad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the Modem Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the RJ-11 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Removing the VGA Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Removing the MIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the VGA Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the RJ-11 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the Modem Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Replacing the Finger Print Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Touch Pad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the NewCard and SD Card Trays . . . . . . . . . . . . . . . . . . . . . . . . . .122

VIII

Table of Contents
Troubleshooting

123

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Modem Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Wireless/WiMAX Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Bluetooth Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Robson Module Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
EasyTouch Button Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Fingerprint Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
HDMI Switch Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
POST Codes Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Port 80 POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
POST Keys and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Jumper and Connector Locations

145

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

FRU (Field Replaceable Unit) List

149

TravelMate 4730/4730G Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Main Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
TravelMate 4730/4730G FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Model Definition and Configuration
TravelMate 4730/4730G Series

Test Compatible Components

166
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

175

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Online Support Information

179

Index

181

IX

Table of Contents

X

Chapter 1

System Specifications
Features
Below is a brief summary of the computer’s many feature:
NOTE: Items marked with * denote only selected models.

Operating System
•

Genuine Windows® Vista™

Platform
•

Intel® Centrino® 2 processor technology, featuring:
•

Intel® Core™2 Duo processor

•

Mobile Intel® PM45/GM45 Express Chipset*

•

Intel® Wireless WiFi Link 5100/5300*

•

Intel® Wireless WiFi Link 5150/5350 (Subject to availability)

System Memory
•

Dual-Channel DDR2 SDRAM support

•

Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules*

Display and graphics
•

14.1" WXGA 1280 x 800

•

Mobile Intel® GM45 Express Chipset*

•

NVIDIA® GeForce® 9300M GS*

Storage subsystem
•

2.5" hard disk drive

•

Intel® Turbo Memory supported*

•

Optical drive options:
•

Blu-ray Disc™/DVD-Super Multi double-layer drive*

•

DVD-Super Multi double-layer drive*

•

DVD/CD-RW combo drive*

•

5-in-1 card reader

•

Two built-in Acer 3DSonic stereo speakers

•

High-definition audio support

•

MS-Sound compatible

•

Built-in microphone

Audio

Chapter 1

1

Communication
•

Acer Video Conference, featuring:
•

Integrated Acer Crystal Eye webcam*

•

Optional Acer Xpress VoIP phone*

•

WLAN: Intel® Wireless WiFi Link 5100/5300*

•

WiFIi®/WiMAX™: Intel® Wireless WiFi Link 5150/5350 (Subject to availability)

•

WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)*

•

LAN: Gigabit Ethernet, Wake-on-LAN ready

•

Modem: 56K ITU V.92

Privacy control
•

Enhanced Acer DASP (Disk Anti-Shock Protection)*

•

Acer Bio-Protection fingerprint solution

•

BIOS user, supervisor, HDD passwords

•

Kensington lock slot

Dimensions and Weight
•

338 (W) x 247 (D) x 31/41 (H) mm (13.31 (W) x 9.72 (D) x 1.22/1.61 (H) inches)

•

2.35 kg (5.17 lbs.) with 6-cell battery pack*

•

2.51 kg (5.53 lbs.) with 9-cell battery pack*

Power subsystem
•

ACPI 3.0

•

48.8W 4400 mAh

•

3-pin 65 W AC adapter*

•

3-pin 90 W AC adapter*

•

Energy Star 4.0

Input Devices
•

88-/89-/93-key keyboard

•

Touchpad pointing device

I/O interface

2

•

Acer EasyPort IV connector

•

PC Card slot (Type II)

•

Acer Bio-Protection fingerprint reader*

•

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

•

3 USB 2.0 ports

•

HDMI™ port with HDCP support*

•

External display (VGA) port

•

Headphones/speaker/line-out jack

Chapter 1

•

Microphone-in jack

•

Line-in jack

•

Ethernet (RJ-45) port

•

Modem (RJ-11) port

•

DC-in jack for AC adapter

Environment
•

•

Temperature:
•

Operating: 5 °C to 35 °C

•

Non-operating: -20 °C to 65 °C

Humidity (non-condensing):
•

Operating: 20% to 80%

•
Non-operating: 20% to 80%
NOTE: Items marked with * denote only selected models. The specifications listed above are for reference
only. The exact configuration of your PC depends on the model purchased.

Chapter 1

3

System Block Diagram

4

Chapter 1

Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.

Front View

No.

Icon

Item

Description

1

Microphone

Internal microphone for sound recording.

2

Acer Crystal Eye

Web camera for video communication (only for
certain models).

3

Display screen

Also called Liquid-Crystal Display (LCD),
displays computer output.

4

Empowering key

Launch Acer Empowering Technology.

5

Status indicators

Light-Emitting Diodes (LEDs) that light up to
show the status of the computer's functions
and components.

6

Speakers

Left and right speakers deliver stereo audio
output.

7

Keyboard

For entering data into your computer.

8

Palmrest

Comfortable support area for your hands when
you use the computer.

Chapter 1

5

No.

Icon

Item

Description

9

Click buttons
(left, center* and
right)

The left and right buttons function like the left
and right mouse buttons.
*The center button serves as Acer BioProtection fingerprint reader supporting Acer
FingerNav 4-way control function (only for
certain models).

10

Touchpad

Touch-sensitive pointing device which functions
like a computer mouse.

11

Power button

Turns the computer on and off.

12

Easy-launch
buttons

Buttons for launching frequently used
programs.

13

Productivity Keys

Three productivity keys give users one-touch
access to protection and manageability
features for a more secure, smarter and easier
way to work.

Closed Front View

No.
1

6

Icon

Item

Description

Line-in jack

Accepts audio line-in devices (e.g., audio CD
player, stereo walkman, mp3 player).

Microphone jack

Accepts inputs from external microphones.

Headphones/
speaker/line-out
jack

Connects to audio line-out devices (e.g.,
speakers, headphones).

2

Bluetooth
communication
switch

Enables/disables the 3G/Bluetooth function.
(only for certain models).

3

Wireless
communication
switch

Enables/disables the wireless function.

4

Latch

Locks and releases the lid.

Chapter 1

Left View

No.

Item

Description

1

Acer EasyPort IV
connector

Connects to Acer EasyPort IV (only for certain
models).

2

Ethernet (RJ-45)
port

Connects to an Ethernet 10/100/1000-based
network.

3

External display
(VGA) port

Connects to a display device
(e.g. external monitor, LCD projector).

HDMI

Connects to a television or display device with
HDMI input (only for certain models).

5

2 USB 2.0 ports

Connect to USB 2.0 devices (e.g. USB mouse,
USB camera).

6

5-in-1 card
reader

Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. Only
one card can operate at any given time.

7

PC Card slot

Accepts one Type II PC Card.

8

PC Card slot
eject button

Ejects the PC Card from the slot.

4

Chapter 1

Icon

HDMI

7

Right View

No.

Icon

Item

Description

1

Kensington lock
slot

Connects to a Kensington-compatible computer
security lock.

2

Optical drive

Internal optical drive; accepts CDs or DVDs.

3

Optical disk access
indicator

Lights up when the optical drive is active.

4

Optical drive eject
button

Ejects the optical disk from the drive.

5

Emergency eject
hole

Ejects the optical drive tray when the computer is
turned off. Note: Insert a paper clip into the
emergency eject hole to eject the optical drive
tray when the computer is off.

6

USB 2.0 port

Connect to USB 2.0 devices (e.g. USB mouse,
USB camera).

7

Modem (RJ-11)
port

Connects to a phone line.

Rear View

No.

8

Icon

Item

Description

1

Ventilation slots

Enable the computer to stay cool, even after
prolonged use.

2

DC-in jack

Connects to an AC adapter

Chapter 1

Bottom View

No.

Icon

Item

Description

1

Battery bay

Houses the computer's battery pack.

2

Battery lock

Locks the battery in position.

3

Memory
compartment

Houses the computer's main memory.

4

Hard disk bay

Houses the computer's hard disk (secured with
screws).

5

Acer DASP
(Disk Anti-Shock
Protection)

Protects the hard disk drive from shocks
and bumps (only for certain models).

6

Ventilation slots
and cooling fan

Enable the computer to stay cool, even after
prolonged use.

7

Battery release
latch

Releases the battery for removal.

Chapter 1

9

Indicators
The computer has several easy-to-read status indicators:
The front panel indicators are visible even when the computer cover is closed.
Icon

Function

Description

Bluetooth

Indicates the status of Bluetooth communication.

WLAN

Indicates the status of wireless LAN
communication.

Power

Indicates the computer's power status.

Battery

Indicates the computer's battery status.

HDD

Indicates when the hard disk drive is active.

Num Lock

Lights up when Num Lock is activated.

Caps Lock

Lights up when Caps Lock is activated.

NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light
shows green when in AC mode.

Easy-Launch Buttons
Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are:
WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology.
The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To
set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
Icon

10

Function

Description

Empowering Technology

Launch Acer Empowering Technology.
(user-programmable)

Web browser

Internet browser (user-Programmable)

Mail

Email application (user-Programmable)

Bluetooth communication
switch

Enables/disables the Bluetooth function.

Wireless communication
switch

Enables/disables the wireless function.

Chapter 1

Touchpad Basics (with fingerprint reader)
The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader:

•

Move your finger across the touchpad (2) to move the cursor.

•

Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.

•

Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function
(only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down
and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the
right scroll bar of Windows applications.

Function
Execute

Left Button (1)

Right Button (3)

Quickly click twice.

Main touchpad (2)
Tap twice (at the same speed
as double-clicking a mouse
button).

Select

Click once.

Tap once.

Drag

Click and hold, then use
finger on the touchpad to
drag the cursor.

Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the touchpad on the second
tap and drag the cursor.

Access
context menu

Click once.

NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger
movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the
touchpad’s responsiveness.

Chapter 1

11

Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.

Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.

Lock key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock
 + 

When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.

Scroll Lock  +


When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.

Desired access

12

Num Lock on

Num Lock off

Number keys on
embedded keypad

Type numbers in a normal manner.

Cursor-control keys on
embedded keypad

Hold  while using cursorcontrol keys.

Hold  while using cursorcontrol keys.

Main keyboard keys

Hold  while typing letters on
embedded keypad.

Type the letters in a normal
manner.

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key

Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<

>:

Open or close the Start menu

<

>

+ : Display the desktop

<

>

+ : Open Windows Explore

<

>

+ : Search for a file or folder

<

>

+ : Cycle through Sidebar gadgets

<

>

+ : Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)

<

>

+ : Minimizes all windows

<

>

+ : Open the Run dialog box

<

>

+ : Cycle through programs on the taskbar

<

>

+ : Open Ease of Access Center

<

>

+ : Open Windows Mobility Center

<

>

+ : Display the System Properties dialog box

<

>

+ : Restore minimized windows to the desktop

<

>

+ : Cycle through programs on the taskbar by using Windows Flip 3-D

<

>

+ : Bring all gadgets to the front and select Windows Sidebar

 + <

>

 + <

>

+ : Search for computers (if you are on a network)

+ : Use the arrow keys to cycle through programs on the
taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may not function
as described.

Application
key

Chapter 1

This key has the same effect as clicking the right mouse button; it opens the
application's context menu.

13

Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the  key before pressing the other key in the hotkey combination.

Hotkey

14

Icon

Function

Description

 + 

Hotkey help

Displays help on hotkeys.

 + 

Acer eSettings
Management

Launches Acer eSettings Management in Acer
Empowering Technology.

 + 

Acer ePower
Management

Launches Acer ePower Management in Acer
Empowering Technology.

 + 

Sleep

Puts the computer in Sleep mode.

 + 

Display toggle

Switches display output between the display
screen, external monitor (if connected) and
both.

 + 

Screen blank

Turns the display screen backlight off to save
power. Press any key to return.

 + 

Touchpad toggle

Turns the internal touchpad on and off.

 + 

Speaker toggle

Turns the speakers on and off.

 + < >

Brightness up

Increases the screen brightness.

 + < >

Brightness down

Decreases the screen brightness.

 + 

Hotkey help

Displays help on hotkeys.

 + 

Acer eSettings
Management

Launches Acer eSettings Management in Acer
Empowering Technology.

Chapter 1

Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.

The Euro symbol
1.

Open a text editor or word processor.

2. Hold  and then press the <5> key at the upper-center of the keyboard.
NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.

The US dollar sign
1.

Open a text editor or word processor.

2. Hold  and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.

Chapter 1

15

Using the System Utilities
Acer Bio-Protection (only for certain models) Acer Bio-Protection Fingerprint Solution is a multi-purpose
fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness
of one's fingerprint features, Acer Bio-Protection Fingerprint Solution has incorporated protection against
unauthorized access to your computer with centralized password management with Password Bank, easy
music player launching with Acer MusicLaunch, secure Internet favorites via Acer MyLaunch, and fast
application/website launching and login with Acer FingerLaunch, while Acer ProfileLaunch can launch up to
three applications/websites from a single finger swipe.
Acer Bio-Protection Fingerprint Solution also allows you to navigate through web browsers and documents
using Acer FingerNav. With Acer Bio-Protection Fingerprint Solution, you can now enjoy an extra layer of
protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple
swipe of your finger!
For more information refer to the Acer Bio-Protection help files.

Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click
Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start´ All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:

16

Chapter 1

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1.
2.
3.

Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
Drag and drop each window into the appropriate grid.
Enjoy the convenience of a well-organized desktop.

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.

Chapter 1

17

Hardware Specifications and Configurations
Processor
Item

Specification

CPU type

Intel Cantiga GM / PM FSB: 667 / 800 / 1066 MHz
Intel Cantiga GL FSB: 667 MHz

Core logic

Intel® Core™2 Duo mobile processor, supporting Intel® 64
architecture

CPU package

Micro uPGA-478 Package

CPU Fan True Value Table
CPU Temperature
Core 0

Core 1

Fan Speed (RPM)

SPL Spec (dBA)

58

58

2500

29

66

66

3000

31

74

74

3400

34

85

85

3800

37

100

100

4200

40

•

Throttling 50%: On= 100°C; OFF=90°C

•

OS shut down at 105°C; H/W shut down at 96°C

BIOS
Item

Specification

BIOS vendor

Insyde

BIOS Version

V1.00 (MP first release version; V1.07 latest version up to 0718.)

BIOS ROM type

Flash

BIOS ROM size

2MB

BIOS package

ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3,
C4, C6 and S3, S4 for mobile CPU

Supported protocols

•

Support ISIPP

•

Support Acer UI

•

Support multi-boot

•

Suspend to RAM (S3)/Disk (S4)

•

Various hot-keys for system control

•

Support SMBUS 2.0, PCI2.3

•

Support PXE

•

Support Y2K solution

•

Support Win Flash Wake on LAN from S3

•

Wake on LAN form S4 in AC mode

•

System information

•

Support ASF 2.0

•

Support iTPM (GM / PM Sku)

Cache
Item

18

Specification

Cache controller

CPU

Cache size

6MB L2 Cache on CPU

Chapter 1

System Memory
Item

Specification

Memory controller

Built-in

Memory size

0MB (no on-board memory)

DIMM socket number

2 sockets

Supports memory size per socket

2 GB

Supports maximum memory size

4G for 64bit OS (with two 2GB SODIMM)

Supports DIMM type

Two DDR SODIMM

Supports DIMM Speed

DDR II 667 only (GL), 667/800 (GM,PM) SDRAM

Memory module combinations

You can install memory modules in any combinations as long as
they match the above specifications.

Memory Combinations
Slot 1

Slot 2

Total Memory

0MB

512MB

512MB

0MB

1024MB

1024MB

0MB

2048MB

2048MB

256MB

256MB

512MB

256MB

512MB

768MB

256MB

1024MB

1280MB

256MB

2048MB

2304MB

512MB

256MB

768MB

512MB

512MB

1024MB

512MB

1024MB

1536MB

512MB

2048MB

2560MB

1024MB

0MB

1024MB

1024MB

256MB

1280MB

1024MB

512MB

1536MB

1024MB

1024MB

2048MB

1024MB

2048MB

3072MB

2048MB

0MB

2048MB

2048MB

256MB

2304MB

2048MB

512MB

2560MB

2048MB

1024MB

3072MB

2048MB

2048MB

4096MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.

Chapter 1

19

LAN Interface
Item

Specification

LAN Chipset

BROADCOM BCM5764M

LAN connector type

RJ-45

LAN connector location

Left side

Bluetooth Interface
Item

Specification

Vendor and Model

Broadcom BT Module PK320001F90

Radio Technology

FHSS

Operating Frequency

2402 ~ 2480MHz ISM band

Channel Numbers

79 channels with 1MHz BW

Transmitter Output Power

-6~4dBm output power for class2 operation

Receiver Sensitivity

-80dBm @ 0.1% BER (Max)

Maximum Receiver Signal

-10dBm

Operating Voltage

3.3V+/-0.3V

Interface

USB

Wireless Module 802.11b/g
Item

Specification

Vendor and Model

Broadcom BCM4312 Module

Wireless LAN Standards

IEEE 802.11b/11g standard

Operating Frequency

2.400 – 2.483. 5 GHz ISM band

WLAN Data Rate

802.11g: 54Mbps with fall back of 36, 48, 24, 18, 12, 9,
6Mbps
802.11b: 11g with fall back rates of 11, 5.5, 2, and 1Mbps

Modulation Schemes

802.11g: OFDM, DQPSK, DBPSK and CCK
802.11b: DQPSK, DBPSK and CCK

WiFi/WiMAX Combo Module
Item

Specification

Vendor and Model

Intel Ebron/Shirley Peak

Air Interface

802.16e Mobile WiMAX and 802.11abgn

Host Interface

USB and PCI Express

Mobile Form-factor

PCIe Mini Card

RF Bands

2.3-2.7GHz, 3.3-3.8GHz1, 5.1-5.8GHz

OS Support

Windows XP and Vista

SW Application

Co-Existence Layer and Single Comms Control GUI

SW Compatibility

Ebron’s Wi-Fi drivers are compatible with Shiloh

SKUs

3 SKU - 3x3 (MC) / 1x2 Wi-FI (MC & HMC), 1x2 WiMAX

WiMAX - NW Operator Manageability

Over-The-Air Provisioning, Management and Upgrade

Hard Disk Drive Interface
Item

20

Specification

Interface

SATA

Type

Hybrid HDD

Capacity (GB)

120/160/200/250/320

Spindle speed (RPM)

5400 RPM
Chapter 1

Combo Drive Module
Item

Specification

Interface

SATA

Type

Fixed

Optics

Super-multi/HD-DVD/Blue Ray

Features

G-base

Audio Interface
Item

Specification

Audio Controller

REALTEK ALC268-VB1-GR

Audio onboard or optional

Onboard

Mono or Stereo

Stereo

Resolution

High Definition

Internal microphone

AC-coupled input, 100mVP-P maximum

Internal speaker / Quantity

2W Speaker (Right / Left) x2

Video Memory
Item

Specification

Chipset

Integrated VGA solution for Cantiga GM,GL / External VGA card (MXM)
for Cantiga PM

Memory size

128 MB (adjustable)

USB Interface
Item

Specification

Chipset

Built in

USB Compliancy Level

2.0

Number of USB port

3

Location

1 right side, 2 left side

PCMCIA Port
Item

Specification

PCMCIA controller

O2 OZ601

Supports card type

Push

Number of slots

1

Access location

Left side

System Board Major Chips
Item

Controller

Core logic

Intel® Core™2 Duo mobile processor, supporting Intel® 64
architecture

VGA

Integrated VGA solution for Cantiga GM,GL / External VGA
card (MXM) for Cantiga PM

LAN

BROADCOM BCM5764M for Giga LAN

USB 2.0
Super I/O controller

Built in

PCMCIA/ 5 in 1 Card Reader

O2 OZ601

Audio Codec

REALTEK ALC268-VB1-GR for High Definition

Chapter 1

21

Keyboard
Item

Specification

Keyboard controller

ENE KB926

Total number of keypads

88-/89-/93-key

Windows logo key

Yes

Internal & external keyboard work
simultaneously

Plug USB keyboard to the USB port directly: Yes

Battery
Item

Specification

Vendor & model name

Sanyo

Sony

Battery Type

TM-2007A Li-Ion

TM-2007A Li-Ion

Pack capacity

4400mAh

7200mAh

Number of battery cell

6

9

Package configuration

3S2P

3S3P

LCD 14.1”
Item

Specification

Vendor/model name

AUO B141EW04 V3/V4

Screen Diagonal (mm)

357.7 (14.1 W”)

Active Area (mm)

303.7(H) x 189.8 (V)

Display resolution (pixels)

1280x3(RGB) x 800

Pixel Pitch

0.237

Pixel Arrangement

R.G.B. Vertical Stripe

Display Mode

Normally White

Typical White Luminance (cd/m2)
also called Brightness

200 Typ. (5 points average)
170 Min. (5 points average)
(see note below)

Luminance Uniformity

1.3 max. (5 points)

Contrast Ratio

500:1 Typ.,300:1 Min.

Response Time (Optical Rise
Time/Fall Time) msec

16 Typ., 25 Max.

Nominal Input Voltage VDD

+3.3 Typ.

Typical Power Consumption (watt)

5.2 Typ.

Weight (without inverter)

400 g Typ., 420g Max.

Physical Size (mm)

320 max. (W) x 206 max. (H) x 5.5 max.(T).

Electrical Interface

R/G/B Data, 3 Sync, Signals, Clock (4 pairs
LVDS)

Support Color

262K colors (RGB 6-bit)

Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower

Min. 40 Typ. 45
Min. 10 Typ. 35

Temperature Range (°C)
Operating
Storage (shipping)

0 to +50
-20 to +60

NOTE: 5 points position (Display area: 303.7 (H) x 189.8(V)mm)

22

Chapter 1

LCD Camera
Item

Specification

Vendor

Sertek Inc

Chicony

Focusing range

40 cm to infinity

27 cm to infinity

Dimension (L x W x H mm)

65* 9.0 * 5.30+/-0.20 mm

65±0.2 * 9±0.1 * 5.4±0.25 mm

Sensor

OV7725 CMOS Sensor
350K Pixel

VGA CMOS sensor

Pixel Resolution

640 X 480

640 X 480

Image Size

3.98mm(H) X 2.95mm(V)

Up to VGA resolution

LCD Inverter
Item

Specification

Vendor & model name

YEC YNV-C01H

Input voltage (V)

9 ~ 20

Input current (mA)

0.08 ~ 0.6

Output voltage (V, rms)

Typical 680

Output current (mA, rms)

2.0 ~ 6.8 (mA)

Output voltage frequency (KHz)

45~70

AC Adapter
Item

Specification

Input rating

100~240Vac,50~60 Hz

Maximum input AC current

1.7A

Inrush current

No damage

Efficiency

Meet EPA Energy Star level-4 requirement

System Power Management
Item
Features

Chapter 1

Specification
•

Suspend to RAM or Suspend to Disk mode, by time out
or by hot key

•

HDD Local Stand-By mode by time out

•

LCD Local Stand-By mode by time out

•

Low battery alarm by beep

•

Auto-backlight off when LCD cover closed

•

Full ACPI 1.0B supported

•

LCD Auto-DIM mode by time out

23

24

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press  to enter Setup” message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press  during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
•

To choose a menu, use the left and right arrow keys.

•

To choose an item, use the up and down arrow keys.

•

To change the value of a parameter, press F5 or F6.

•

A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

•

Press Esc while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
•

Chapter 2

25

Information
The Information screen displays a summary of your computer hardware information.

Information

Main

InsydeH20 Setup Utility
Advanced Security
Power Boot

Rev. 3.5
Exit

CPU Type:
CPU Speed:

Intel (R) Core (TM)2 Duo CPU
2.53GHz

HDD Model Name:
HDD Serial Number:
ATAPI Model Name:

ST9250827AS
5RG01NK8
Slimtype DVD A DS8A2S

System BIOS Version:
VGA BIOS Version:
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:

v0.16-T6
nVidia NB9M-GS VER62.98.1F.00.00

F1 Help
ESC Exit

↑↓ Select Item
←→ Select Menu

T9400 @ 2.53GHz

TravelMate 4730
Acer
DCEB0597-DE29-11D3-444C-001B38D96A6F

F5/F6 Change Values
Enter SelectXSubMenu

F9 Setup Default
F10 Save and Exit

NOTE: The system information is subject to different models.
Parameter

26

Description

CPU Type

This field shows the CPU type and speed of the system.

CPU Speed

This field shows the speed of the CPU.

HDD Model Name

This field shows the model name of HDD installed on primary IDE master.

HDD Serial Number

This field displays the serial number of HDD installed on primary IDE master.

ATAPI Model Name

This field shows the model name of the Optical device installed in the system.

System BIOS Version

Displays system BIOS version.

VGA BIOS Version

This field displays the VGA firmware version of the system.

Serial Number

This field displays the serial number of this unit.

Asset Tag Number

This field displays the asset tag number of the system.

Product Name

This field shows product name of the system.

Manufacturer Name

This field displays the manufacturer of this system.

UUID Number

Universally Unique Identifier (UUID) is an identifier standard used in software
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).

Chapter 2

Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.

Information

Main

InsydeH20 Setup Utility
Advanced
Security
Power Boot

System Time
System Date

[13:04:04]
[06/04/2008]

Total Memory
Video Memory

4095 MB
[256MB]

Quick Boot
Network Boot
F12 Boot Menu
D2D Recovery
SATA Mode

[Enabled]
[Enabled]
[Enabled]
[Enabled]
[AHCI]

F1 Help
ESC Exit

↑↓ Select Item
←→ Select Menu

Rev. 3.5
Exit
Item Specific Help
This is the help for the
hour field. Valid range
is from 0 to 23.
INCREASE/REDUCE : F5/F6

F5/F6 Change Values
Enter Select XSubMenu

F9 Setup Default
F10 Save and Exit

NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter

Description

Format/Option

System Time

Sets the system time. The hours are displayed with 24hour format.

Format: HH:MM:SS
(hour:minute:second)

System Date

Sets the system date.

Format MM/DD/YYYY
(month/day/year)

Total Memory

This field reports the memory size of the system.
Memory size is fixed to 3017 MB.

N/A

Video Memory

Shows the video memory size. VGA Memory size=32 MB

N/A

Quick Boot

Allows startup to skip certain tests while booting,
decreasing the time needed to boot the system.

Option: Enabled or Disabled

Network Boot

Enables, disables the system boot from LAN (remote
server).

Option: Enabled or Disabled

F12 Boot Menu

Enables, disables Boot Menu during POST.

Option: Enabled or Enabled

D2D Recovery

Enables, disables D2D Recovery function. The function
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.

Option: Enabled or Disabled

SATA Mode

Control the mode in which the SATA controller should
operate.

Option: AHCI or IDE Mode

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.

Chapter 2

27

Advanced
The Advanced screen allows the user to configure the various advanced BIOS options.
IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless
you have experience adjusting these items, we recommend that you leave these settings at the
default values. If making settings to items on these pages causes your system to malfunction or
prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to
boot up normally.

Information

InsydeH20 Setup Utility
Advanced
Security
Power Boot

Main

XBoot Configuration
XPeripheral Configuration
XIDE Configuration
XVideo Configuration
XUSB Configuration
XChipset Configuration
XACPI Table/Features Control
Express Card
XPCI Express Root Port 1
XPCI Express Root Port 2
XPCI Express Root Port 3
XPCI Express Root Port 4
XPCI Express Root Port 5
XPCI Express Root Port 6

Rev. 3.5
Exit
Item Specific Help
Configures Boot
Settings.

[Disabled]

XASF Configuration
F1 Help
ESC Exit

↑↓ Select Item
←→ Select Menu

F5/F6 Change Values
Enter Select XSubMenu

F9 Setup Default
F10 Save and Exit

The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default
and suggested parameter settings.
Parameter

28

Description

Submenu Items

Boot
Configuration

Enter the Boot Configuration menu.

•
•

Numlock
Zip Emulation Type

Peripheral
Configuration

Enter the Peripheral Configuration menu.

•
•
•
•

Serial Port A
Infrared Port
Azalia
Lan

IDE
Configuration

Enter the IDE Configuration menu.

•
•
•
•
•

IDE Controller
HDC Configure as
ACHI Option ROM Support
SATA Port 0, 1, 4, and 5 Hotplug
Channel 1 to 4 Master and Slave

Video
Configuration

Enter the Video Configuration menu.

•
•
•

PEG Aperture Size
ASPM
Extended Synch

Chapter 2

Parameter

Description

Submenu Items

USB
Configuration

Enter the USB Configuration menu.

•
•
•
•
•

USB Driver Select
EHCI 1 and 2
UHCI 1 to 5
Per-Port Control
USB Port 1 to 11

Chipset
Configuration

Enter the Chipset Configuration menu.

•
•
•
•

Port 80h Cycles
DMI Link ASPM Control
PCI Latency Timer
VT-d

ACPI Table/
Features Control

Enter the ACPI Table/Features Control
menu.

•
•
•
•
•
•

FACP C2 Latency Value
FACP C3 Latency Value
FACP RTC S4 Wakeup
APIC IO APIC Mode
HPET Support
Base Address select

Express Card

Disable or Enable the Express Card
solution for windows Standby and
Hibernation.

N/A

PCI Express
Root Port 1 to 6

Enter the PCI Port 1 to 6 configuration
menus.

•
•
•
•
•
•
•
•
•
•
•
•
•

VC1 Enable
ASPM
URR
FER
NFER
CER
CTO
SEFE
SENFE
SECE
PME Interrupt
PME SCI
Hot Plug SCI

ASF
Configuration

Enter the ASF Configuration menu.

•
•
•
•

Mini Watchdog Timeout
BIOS Boot Timeout
OS Boot Timeout
Power-on wait time

Chapter 2

29

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Information

Main

InsydeH20 Setup Utility
Advanced
Security
Power Boot

Supervisor Password Is:
User Password Is:
HDD Password Is:

Clear
Clear
Clear

Set Supervisor Password
Set User Password
Set Hdd Password
Power on password

[Enabled]

F1 Help
ESC Exit

↑↓ Select Item
←→ Select Menu

F5/F6 Change Values
Enter Select XSubMenu

Rev. 3.5
Exit
Item Specific Help
Install or Change the
password and the length
of password must be less
than eight words.

F9 Setup Default
F10 Save and Exit

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter

Description

Option

Supervisor Password Is

Shows the setting of the Supervisor password

Clear or Set

User Password Is

Shows the setting of the user password.

Clear or Set

HDD Password Is

Shows the setting of the hard disk password.

Clear or Set

Set Supervisor Password

Press Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.

Set User Password

Press Enter to set the user password. When user
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.

Set HDD Password

Enter HDD Password.

Power on password

Defines whether a password is required or not while
the events defined in this group happened. The
following sub-options are all requires the Supervisor
password for changes and should be grayed out if the
user password was used to enter setup.

Enabled or
Disabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

30

Chapter 2

Setting a Password
Follow these steps as you set the user or the supervisor password:
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password
Follow these steps:
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2

31

Changing a Password
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.

4.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following
message.

32

Chapter 2

Power
The Power screen allows the user to configure various CPU and power management options and device
wakeup behavior.

Information

Main

InsydeH20 Setup Utility
Advanced
Security
Power Boot

XAdvanced CPU Control
XPlatform Power Management
ACPI S3:
W ake on PME
W ake on Modem Ring
Auto wake on S5
Quickly S4 Resume

F1 Help
ESC Exit

Rev. 3.5
Exit
Item Specific Help
These items control
various CPU parameters.

[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Disabled]

↑↓ Select Item
←→ Select Menu

F5/F6 Change Values
Enter Select XSubMenu

F9 Setup Default
F10 Save and Exit

The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default
and suggested parameter settings.
Parameter
Advanced CPU
Control

Chapter 2

Description
Enter the Advanced CPU Control menu.

Submenu Items
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

P-States (IST)
Boot performance mode
Thermal Mode
CMP Support
Use XD capability
VT Support
C-States
Enhanced C-States
C-State Pop Up Mode
C-State Pop Down Mode
C4 Exit Timing Mode
DeepC4
Hard C4E
Enable C6
EMTTM
Bi-directional PROCHOT#
Dynamic FSB Switching
Turbo Mode
ACPI 3.0 T-States
DTS
DTS Calibration
Thermal Trip Points Setting (Fan
On Temp., Throttle On Temp.)
33

Parameter

34

Description

Submenu Items

Platform Power
Management

Enter the Platform Power Management
menu.

•
•
•

PCI Clock Run
_CST - C4 Latency Value
C4 on C3 - Deeper Sleep

ACPI S3

Enable or Disable ACPI S1/S3 Sleep State.

N/A

Wake on PME

Enable or Disable wake up when the
system power is off and a PCI Power
Management Enable wake up event occurs.

N/A

Wake on Modem
Ring

Enable or Disable wake up when the
system power is off and a modem attached
to the serial port is ringing.

N/A

Auto wake on S5

Disable or Enable auto wake up by date
and time or at a fixed time everyday.

N/A

Quickly S4
Resume

Disable or Enable optional quick boot from
S4 Resume.

N/A

Chapter 2

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Information

Main

InsydeH20 Setup Utility
Advanced
Security
Power Boot

Boot priority order:
1.
2.
3.
4.
5.
6.

USB HDD :
IDE0 : ST9250827AS
IDE1 : Slimtype DVD a DS8A2S
USB FDD :
Network Boot : MBA v11.0.3 Slot 0500
USB CDROM :

F1 Help
ESC Exit

Chapter 2

↑↓ Select Item
←→ Select Menu

F5/F6 Change Values
Enter Select XSubMenu

Rev. 3.5
Exit
Item Specific Help
Use < ↑ > or < ↓ > to select
a device, then press
 to move it down the
list, or  to move
it up the list. Press
 to escape the menu

F9 Setup Default
F10 Save and Exit

35

Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

Information

Main

InsydeH20 Setup Utility
Advanced
Security
Power Boot

Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes

F1 Help
ESC Exit

↑↓ Select Item
←→ Select Menu

F5/F6 Change Valies
Enter Select XSubMenu

Rev. 3.5
Exit
Item Specific Help
Exit System Setup and
save your changes to
CMOS.

F9 Setup Default
F10 Save and Exit

The table below describes the parameters in this screen.
Parameter

36

Description

Exit Saving Changes

Exit System Setup and save your changes to CMOS.

Exit Discarding
Changes

Exit utility without saving setup data to CMOS.

Load Setup Default

Load default values for all SETUP item.

Discard Changes

Load previous values from CMOS for all SETUP items.

Save Changes

Save Setup Data to CMOS.

Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•

New versions of system programs

•

New features or options

•

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.
NOTE: Create a Crisis Recovery Media (such as USB HDD) before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, the system will not boot as the BIOS is not loaded.
Perform the following steps to use the Flash Utility:
1.

Press F2 during boot to enter the Setup Menu.

2.

Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.

3.

Execute the IFLASH.BAT batch file to update BIOS (Read xxxxx.fd to Memory).

Chapter 2

37

4. In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.

38

5.

Flash is complete when the following message displays.

6.

Shutdown or reboot base on iflash.bat command.

Chapter 2

Remove HDD/BIOS Utility
This section provide you with removing HDD/BIOS method:
Remove HDD Password:
•

If you key in wrong HDD password three times, Hdd password error code displays. See the image
below.

To reset the HDD password, run HDD_PW.EXE as follows:
1. Key in hdd_pw 15494 0
2. Press 2.
3. Select one upper-case string from the list.

4. Reboot system and key in the selected string (0KJFN42 or UVEIQ96) on the HDD User

Password screen.

Chapter 2

39

Remove BIOS Password:
If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the
image below.

To reset the BIOS password, run BIOS_PW.EXE as follows:
1. Key in bios_pw 14452 0
2. Select one string from the list.

40

Chapter 2

3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user

password.

Chapter 2

41

42

Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

Disassembly Requirements
To disassemble the computer, you need the following tools:
•

Wrist grounding strap and conductive mat for preventing electrostatic discharge

•

Flat screwdriver

•

Philips screwdriver

•

Plastic flat screwdriver

•
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

43

General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.
4. Remove the battery pack.

Disassembly Process
The disassembly process is divided into the following stages:
•
•
•

External module disassembly
Main unit disassembly
LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Screw

44

Quantity

Part Number

M2.5*3 (NL)

19

MA000005WG0

M2.5*5 (NL)

9

MA000006WG0

M2.5*9 (NL)

21

MACK25090G0

M2*2.3 (NL)

3

MACF20001G0

M2*3 (NL)

29

MA0000060G0

M2*5

11

MA000004TG0

M3*3 (NL)

8

MCDK03030G0

M2*3 (VGA)

4

MA0000096G0

M2.5*3 (AMD_CPU)

4

AM01O000300

M2.5*3.2 (INTEL)

4

MA000006C00

DIS-THE-SCREW

1

AM043000D00

M2.5*4

5

MA0000005G0

Chapter 3

External Module Disassembly Process
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Screw List
Step

Screw

Quantity

Color

Part No.

Memory Cover

M2.5*8 (NL)

4

Black

MA000005YG0

HDD Cover

M2*6 (NL)

2

Black

MMCK20060G0

WLAN Cover

M2.5*8 (NL)

4

Black

MA000005YG0

WLAN Module

M2*3 (NL)

2

Black

MA0000060G0

HDD Carrier

M3*3 (NL)

4

Silver

MAAA03032G0

ODD Module

M2.5*5(NL)

1

Black

MA000002NG0

ODD Bracket

M2*3 (NL)

3

Black

MA0000060G0

Chapter 3

45

Removing the Battery Pack
1. Turn computer over.
2. Slide the battery lock/unlock latch to the unlock position.

3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main
unit (2).

1
2

46

Chapter 3

Removing the SD dummy card
1. Push the SD dummy card all the way in to eject it.

2. Pull it out from the slot.

Chapter 3

47

Removing the NewCard dummy card
1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy.

2. Pull it out from the slot.

48

Chapter 3

Removing the Lower Covers
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the SD dummy card” on page 47.
3. See “Removing the NewCard dummy card” on page 48.
4. Loosen the five captive screws in the Memory, HDD, and WLAN bays as shown.

Memory
Cover

HDD
Cover
WLAN
Cover
5. Carefully open the memory cover.

6. Remove the HDD cover as shown.

Chapter 3

49

7. Remove the WLAN cover as shown.

50

Chapter 3

Removing the DIMM Modules
1. See “Removing the Battery Pack” on page 46.
2. Remove the Memory Module cover See “Removing the Lower Covers” on page 49.
3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

4. Remove the DIMM module.

5. Repeat steps for the second DIMM module.

Chapter 3

51

Removing the WLAN Module
1. See “Removing the Battery Pack” on page 46.
2. Remove the WLAN cover. See “Removing the Lower Covers” on page 49.
3. Remove the adhesive tape and disconnect the antenna cables from the WLAN board.

4. Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board.

Step
WLAN Module

52

Size
M2*3 (NL)

Quantity

Screw Type

2

Chapter 3

5. Detach the WLAN board from the WLAN socket.

NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the
WLAN bracket.

Chapter 3

53

Removing the Hard Disk Drive Module
1. See “Removing the Battery Pack” on page 46.
2. Remove the HDD cover, See “Removing the Lower Covers” on page 49.
3. Use the mylar tab to slide and lift up the hard disk drive module to remove.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
4. Remove the HDD holder by easing the sides outward to clear the carrier.

54

Chapter 3

5. Remove the four screws securing the hard disk to the carrier.

Step
HDD Carrier

Size
M3*3.5 (NL)

Quantity

Screw Type

4

6. Remove the HDD from the carrier.

Chapter 3

55

Removing the Optical Drive Module
1. See “Removing the Battery Pack” on page 46.
2. Remove the Memory cover. See “Removing the Lower Covers” on page 49.
3. Remove the screw securing the ODD module.

Step
ODD Module

Size
M2.5*5(NL)

Quantity

Screw Type

1

4. Using a screw driver, push the ODD module through the chassis and pull to remove it from the main unit.

56

Chapter 3

5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module.

Step
ODD Bracket

Size
M2*3 (NL)

Quantity

Screw Type

3

6. Insert a pin in the eject hole of the ODD to eject the ODD tray.

7. Press down on the locking catch to release the ODD cover and remove.

Chapter 3

57

Main Unit Disassembly Process
Main Unit Disassembly Flowchart

Screw List
Step

58

Screw

Quantity

Color

Part No.

Switch Cover

M2*3 (NL)

2

MA0000060G0

LCD Module

M2.5*8(NL)

4

MA000005YG0

LCD Module

M2.5*5 (NL)

2

MA000007YG0

Upper Cover

M2.5*8 (NL)

8

MA000005YG0

Upper Cover

M2.5*5 (NL)

7

MA000007YG0

Touch Pad Bracket

M2*3 (NL)

2

MA0000060G0

Launch Board

M2*3 (NL)

2

MA0000060G0

Speaker

M2*3 (NL)

4

MA0000060G0

I/O Board

M2.5*5 (NL)

1

MA000007YG0

Bluetooth Board

M2*3 (NL)

1

MA0000060G0

Modem Module

M2*3 (NL)

2

MA0000060G0

Mainboard

M2.5*5 (NL)

1

MA000007YG0

Thermal Module

M2*6.5

4

MA0000096G0

Chapter 3

Removing the Switch Cover
CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is
recommended that only fingers are used to remove the Switch Cover.
1. See “Removing the Battery Pack” on page 46.
2. Locate and remove the five securing screws as shown.

Step
Switch Cover

Size
M2.5*3

Quantity

Screw Type

5

3. Turn the computer over and open the LCD module fully to expose the Switch Cover.
IMPORTANT:The LCD module must be fully open in the horizontal position to remove the switch cover.
4. Lift the Switch Cover as shown, rightside first.

5. Lift the Switch Cover clear of the chassis.

Chapter 3

59

Removing the Keyboard
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the Switch Cover” on page 59.
3. Remove the two screws securing the keyboard to the upper case.

Step
Keyboard

Size
M2*3

Quantity

Screw Type

2

4. Lift the keyboard as shown to remove from the chassis.

5. Turn the keyboard over and pull back the securing latch to release the FFC.

60

Chapter 3

6. Remove the keyboard from the chassis.

Removing the Power Board
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the Keyboard” on page 60.
3. Disconnect the Power Board cable from the mainboard.

4. Remove the two securing screws from the Power Board.
NOTE: The left hand securing screw is shared by the eKey Board.

Chapter 3

61

Step
Power Board

Size
M2*3

Quantity

Screw Type

2

Removing the Launch Board
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the Keyboard” on page 60.
3. Disconnect the Launch Board cable from the mainboard.

4. Remove the two securing screws from the Launch Board.
NOTE: The right hand securing screw is shared by the Power Board.

62

Chapter 3

Step
Launch Board

Size
M2*3

Quantity

Screw Type

2

Removing the Antenna
1. See “Removing the WLAN Module” on page 52.
2. Remove the Antenna Cables from the securing guides as shown.

3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna
cables underneath.

Chapter 3

63

4. Secure the FFC cable out of the way using the adhesive tape.
5. Turn the computer over and push the cables through the underside of the chassis.

6. Turn the computer over, and remove the cable from the mainboard as shown.

7. Remove the Antenna Cables from the housing well as shown.
NOTE: Place the cables to one side to avoid damage.

64

Chapter 3

Removing the LCD Module
1. Remove the Battery Pack. See “Removing the Battery Pack” on page 46.
2. Remove the Lower Covers. See “Removing the Lower Covers” on page 49.
3. Remove the WLAN Module. See “Removing the WLAN Module” on page 52.
4. Remove the Antenna. See “Removing the Antenna” on page 63.
5. Remove the two securing screws from the bottom of the chassis.

Step
LCD Module

Size
M2.5*8(NL)

Quantity

Screw Type

2

6. Turn the computer over. Disconnect the LCD cable from the top panel.

Chapter 3

65

7. Remove the four securing screws (two on each side) connecting the LCD module.

Step

Size

Quantity

LCD Module
(Red callout)

M2.5*9

2

LCD Module
(Blue callout)

M2.5*5

2

Screw Type

8. Carefully remove the LCD module from the chassis.

66

Chapter 3

Removing the Upper Cover
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the LCD Module” on page 65.
3. Turn the computer over. Remove the sixteen screws on the bottom panel.

Step
Upper Cover

Chapter 3

Size
M2.5x9

Quantity

Screw Type

16

67

4. Turn the computer over and disconnect the seven cables from the mainboard as shown.
B

A

C
G

F

E
Disconnect A as shown. If necessary, remove FFC G
before beginning.

D
Pull back the securing strip and disconnect B and C
as shown.

B

C

Remove the antenna cables from the housing and
pull back away from the upper cover.

68

Release the securing latches and disconnect E as
shown.

Chapter 3

Disconnect the Power Board FFC (E) first before
removing FFC D. Pull back the locking latches to
release D.

Release the securing latches and disconnect F as
shown.

Release the securing latches and disconnect G as shown.

5. Remove the single screw on the top panel.

Step
Upper Cover

Chapter 3

Size
M2.5*9 (NL)

Quantity

Screw Type

1

69

6. Grasp the top left corner first and pry the cover off.

7. Continue moving from left to the right corner and pry it off the lower cover.

8. Move to the bottom right corner and pry it up.

70

Chapter 3

9. The Upper Cover can now be removed from the lower base.

Removing the Finger Print Reader
1. See “Removing the Upper Cover” on page 67.
2. Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover.

Step
finger print reader

Chapter 3

Size
M2.5*3 (NL)

Quantity

Screw Type

1

71

3. Remove the board bracket from the Upper Cover.
IMPORTANT:Do not throw away the Bracket Pad. Remove and replace on new bracket.

Bracket Pad

4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover.

5. Pull the Finger Print Reader FFC through the touchpad bracket taking care not to fray the cable.

72

Chapter 3

Removing the Touch Pad Bracket
1. See “Removing the Upper Cover” on page 67.
2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector.

3. Disconnect the Touch Pad FFC from the Touch Pad board.

4. Lift up the covering and remove the securing screw.

Step
Touch Pad Bracket

Chapter 3

Size
M2.5*3 (NL)

Quantity

Screw Type

2

73

5. Remove the Touch Pad bracket.

IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire
Upper Cover.

Removing the Left Speaker Module
1. See “Removing the Upper Cover” on page 67.
2. Peel back the adhesive strip to expose the speaker cabling.

3. Remove the two securing screws.

74

Chapter 3

Step
Left Speaker
Module

Size
M2.5*3 (NL)

Quantity

Screw Type

2

4. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable.

Chapter 3

75

Removing the Right Speaker Module
1. See “Removing the Upper Cover” on page 67.
2. Remove the two securing screws from the speaker module.

Step
Right Speaker
Module

Size
M2.5*3 (NL)

Quantity

Screw Type

2

3. Grip the Speaker Module and remove.

76

Chapter 3

Removing the Bluetooth Module
1. See “Removing the Upper Cover” on page 67.
2. Remove the adhesive strip to expose the Bluetooth cable.

3. Disconnect the bluetooth cable as shown.

4. Lift the corner of the module up, then grasp to remove.

Chapter 3

77

Removing the Modem Module
1. See “Removing the Upper Cover” on page 67.
2. Disconnect the RJ-11 cable as shown.

3. Remove the two (2) securing screws.

Step
Modem Module

Size
M2*3 (NL)

Quantity

Screw Type

2

4. Lift the module and remove from the lower cover as shown.

78

Chapter 3

Removing the Mainboard
1. See “Removing the LCD Module” on page 65.
2. See “Removing the Upper Cover” on page 67.
3. See “Removing the Modem Module” on page 78.
4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown.
IMPORTANT:Ensure the cable can easily pass through the lower cover during mainboard disassembly.

5. Turn the base rightside up, and disconnect the bluetooth cable from the bottom right of the mainboard as
shown.

Chapter 3

79

6. Remove the two securing screws from the Mainboard.

Step

Size

Quantity

Mainboard

M2.5*9 (NL)
Green Call out

1

Mainboard

M2.5*3 (NL)
Red Call out

1

Screw Type

7. Lift the mainboard to expose the DC-IN jack and USB cable.

8. Remove the DC-IN jack and USB cable as shown.

80

Chapter 3

9. Grasp the mainboard by both sides and pivot upwards to remove.

CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent
damage to the mainboard.

Chapter 3

81

Removing the USB Board
1. Remove the mainboard. See “Removing the Mainboard” on page 79.
2. Remove cable from the USB board.

3. Remove the two securing screws from the USB board and lift clear of the chassis.

82

Chapter 3

Removing the RJ-11 Port
1. See “Removing the Mainboard” on page 79.
2. Disconnect the RJ-11 cable from the modem module.

3. Grasp the cable and gently lift it out of the housing well.

4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base.

Chapter 3

83

Removing the Thermal Module
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the LCD Module” on page 65.
3. See “Removing the Upper Cover” on page 67.
4. See “Removing the Mainboard” on page 79.
5. Remove the eight securing screws from the Thermal Modules.

Step

Size

Quantity

CPU Thermal
Module
(red call out)

M2*6.5

4

VGA Thermal
Module
(blue call out)

M2*3

4

Screw Type

6. Disconnect the fan module cable from mainboard.

84

Chapter 3

7. Lift the Thermal Module clear of the Mainboard.

Chapter 3

85

Removing the CPU
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the Upper Cover” on page 67.
3. See “Removing the Mainboard” on page 79.
4. See “Removing the Thermal Module” on page 84.
5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU.

6. Lift the CPU clear of the Mainboard.

86

Chapter 3

Removing the VGA Module
1. Remove the mainboard. See “Removing the Mainboard” on page 79.
2. Remove the two securing screws from the VGA Module.

Step
VGA Module

Size
M2*4-NI (NL)

Quantity

Screw Type

2

3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown.

Chapter 3

87

LCD Module Disassembly Process
LCD Module Disassembly Flowchart

Screw List

88

Step

Screw

LCD Bezel

M2.5*5 (NL)

Quantity
4

Color
Black

Part No.
MA000007YG0

Inverter Board

M2.5*5 (NL)

1

Black

MA000007YG0

Camera Module

M2*3 (NL)

2

Black

MA0000060G0

LCD Panel

M2.5*5 (NL)

2

Black

MA000007YG0

LCD Brackets

M2*3 (NL)

8

Black

MA0000060G0

Chapter 3

Removing the LCD Bezel
1. Remove the LCD module. See “Removing the LCD Module” on page 65.
2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD
module.

Step
LCD Bezel

3.

Size
M2.5*5 (NL)

Quantity

Screw Type

4

Lift up the bezel, topside first, and remove it from the LCD Module.

Chapter 3

89

Removing the Inverter Board
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89.
2. Remove the securing tapes from the left and right sides of the Inverter board as shown.

3.

Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module.

Step
Inverter Board

Size
M2.5*6 (NL)

Quantity

Screw Type

2

4. Remove the Inverter Board from the LCD Module.

90

Chapter 3

Removing the Camera Module
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89.
2. Disconnect the Camera Module cable as shown.

3. Remove the two securing screws from the Camera Module bracket.

Step
Camera Module
bracket

Chapter 3

Size
M2*3 (NL)

Quantity

Screw Type

2

91

4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B).

B
A

Step
Camera Board

Size
M2*2.3

Quantity

Screw Type

1

5. Place your finger on the top of the module and pry it away from the bracket.

6. Completely separate the camera board from the bracket.

92

Chapter 3

Removing the LCD Panel
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page 89.
2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover.

Chapter 3

93

Removing the LCD Brackets and FPC Cable
1. Remove the LCD panel. See “Removing the LCD Panel” on page 93.
2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable.

3. Grip the FPC cable and lift upward to detach the adhesive pads.
4. Remove the eight securing screws (four on each side) from the LCD Panel brackets.

Step
LCD Brackets

Size
M2*3 NL

Quantity

Screw Type

8

5. Remove the LCD brackets by pulling them away from the LCD Panel.

94

Chapter 3

Removing the Antennas
Editorès Note: We did not find this section covered. Please advice.
1. See “Removing the Battery Pack” on page 46.
2. See “Removing the Lower Covers” on page 49.
3. See “Removing the WLAN Module” on page 52.
4. See “Removing the LCD Panel” on page 93.
5. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions.

6. Remove the tabs securing the left and right antennas to the LCD module.

7. Remove the antenna cables and assembly from the LCD module.

Chapter 3

95

Removing the MIC Module
1. Remove the LCD panel. See “Removing the LCD Panel” on page 93.
2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions.

3. Remove the MIC cable and Module from the LCD module.

96

Chapter 3

LCD Module Reassembly Procedure
Replacing the LCD Panel
1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown.

2. Secure the LCD brackets to the LCD panel.

3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown.

Chapter 3

97

4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by
pressing down on the strips.

5. Replace the antenna cables and assembly.
6. Replace the tabs securing the left and right antennas to the LCD module.

7. Replace the strips holding the antenna cables in place. Ensure the cables are free from obstructions.

98

Chapter 3

8. Secure the cable by pressing down on the securing 9. Align the hinges with the LCD back cover and
strip.
replace the LCD panel.

10. Replace the camera board in the bracket.

11. Replace the securing screw on the camera board.

12. Replace the Camera Module in the bottom cover.

13. Replace the two securing screws on the Camera
Module bracket as shown.

Chapter 3

99

14. Connect the Camera Module cable as shown.

15. Connect the right Inverter board cable as shown.

16. Connect the left Inverter board cable as shown.

17. Replace the adhesive strips on the left and right
sides of the Inverter board as shown

NOTE: Tuck the cables securely to prevent damage to the cables or module.

100

Chapter 3

Replacing the LCD Bezel
1.

Align the edge of the bezel with the bottom cover and replace the LCD Module.

2. Replace the four securing screws and the four screw caps on the LCD module.

Chapter 3

101

Main Module Reassembly Procedure
Replacing the VGA Module
1. Insert the VGA Module as shown.

2. Replace the two securing screws on the VGA
Module.

Replacing the CPU
1. Carefully turn the mainboard upside down (CPU
2. Using a flat-tipped screw driver, lock the CPU in
side up), and insert the CPU into the CPU bracket
the socket as shown.
as shown.

102

Chapter 3

Replacing the Thermal Module
1. Align and place the Thermal Module in the on the
mainboard as shown.

2. Connect the fan module cable to the mainboard.

3. Replace the eight securing screws from the Thermal Module.

Replacing the RJ-11 Port
1. Insert the RJ-11 port into the base as shown.

Chapter 3

2. Grasp the cable and insert in the cable well along
the bottom base.

103

3. Connect the RJ-11 cable to the modem module as shown.

104

Chapter 3

Replacing the Mainboard
1. Replace the USB cable under the mainboard as
shown.

2. Replace the power jack in the Lower Cover and
secure by pressing the cable in the housing well.

3. Replace the Bluetooth connector as shown.

4. Ensure that the Mainboard is face up. Place the
Mainboard in the chassis, rear edge first, and press
down to install.

5.

Ensure the screw sockets are aligned. Replace the two securing screws as shown.

NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are
visible through the mainboard.

Chapter 3

105

Replacing the Modem Module
1. Align the screw sockets and replace the modem
module and insert the module in mainboard.

2. Replace the two securing screws.

3. Connect the modem cable as shown

.

Replacing the USB Board
1. Replace the USB board on the lower base and secure with the single screw (provided).

2. With the mainboard removed from the lower base, replace the USB cable.

106

Chapter 3

Replacing the Bluetooth Board
1. Position the module over the aligning pins and
insert in place.

2. Replace the bluetooth cable as shown.

3. Replace the adhesive strip to secure the cable.

Replacing the Right Speaker Module
1. Replace the speaker module on the lower cover as shown.

Chapter 3

107

2. Replace the two securing screws.

108

Chapter 3

Replacing the Launch Board
1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws
and pivot the board to replace in the lower base.
.

3. Connect the launch board cable to the mainboard.

Chapter 3

109

Replacing the Finger Print Reader
1. Replace the Finger Print Reader board in the upper cover.

2. Replace the bracket as shown.

3. Replace the single securing screw.

Replacing the Touch Pad Bracket
IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire
Upper Cover.
1. Replace the Touch Pad bracket.

110

2. Replace the single securing screws on the Touch
Pad bracket.

Chapter 3

3. Replace the adhesive strip over the Touch Pad.

4. Replace the Touch Pad FFC as shown.

Replacing the Left Speaker Module
1. Align and replace the Speaker Module in the upper 2. Replace the two securing screws as shown.
case.

3. Replace the adhesive strip to secure the cable in place.

Replacing the Upper Cover
1. Starting with the rear, align the upper cover with the lower cover, taking care to not force in place.

Chapter 3

111

2. Connect the seven cables on the mainboard as shown.
A

B

C

G

D
F

E

112

Chapter 3

3. Replace the single securing screw on the top panel.

4. Turn the computer over. Replace the sixteen screws on the bottom panel.

Replacing the LCD Module
1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis.

2. Replace the four securing screws (two on each side) securing the LCD module.

Chapter 3

113

3. Connect the LCD, MIC and back light cables.

4. Turn the computer over and replace the two securing screws on the bottom of the chassis.

114

Chapter 3

Replacing the Antenna Cables
Ensure that the three Antenna cables pass through the Mainboard and are accessible from
the underside of lower cover.
1. Replace the Antenna cables in the housing well as 2. Ensure the cables sit under the retaining brackets
shown.
in the housing well.

3. Insert the cables through the upper base.

Chapter 3

4. Turn the computer over and pull the cable through.

115

5. Replace the Antenna Cables in the housing well in the bottom base as shown.

6. Turn the computer over and replace the FFC cables.

116

Chapter 3

Replacing the Keyboard
1. Align the FFC with the connector and press the
latch down to secure.

2. Turn the keyboard over and press down to secure.

3. Replace the two securing screws.

Replacing the Switch Cover
1. Insert the back of the Switch Cover as shown and
lower in place.

Chapter 3

2. Starting from the left, press down on the Switch
Cover to secure.

117

3. Turn the computer over and replace the five securing screws.

118

Chapter 3

Replacing the WLAN Module
1. Insert the WLAN board into the WLAN socket.

2. Replace the two screws to secure the module.

3. Connect the two antenna cables to the module.

Replacing the Hard Disk Drive Module
1. Place the HDD in the HDD carrier.

Chapter 3

2. Replace the four screws to secure the carrier.

119

3. Replace the HDD holder over the HDD.

4. Insert the back first and angle the HDD in place.

Replacing the DIMM Modules
NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is
shown.
1. Insert the DIMM Module flush with the connector and press down to lock in place.

120

Chapter 3

Replacing the ODD Module
1. With the ODD tray in the eject position, replace the 2. Turn the ODD over and replace the three securing
ODD cover on the new ODD Module.
screws.

3. Slide Module in chassis and press until Module is
flush with chassis.

4. Replace the single securing screw as shown.

Replacing the Lower Covers
1. Replace the Memory Cover.

Chapter 3

2. Replace the two securing screws to lock in place.

121

3. Replace the WLAN Cover.

4. Replace the screw to secure in place.

5. Replace HDD Cover.

6. Replace the two screws to secure in place.

Replacing the NewCard and SD Card Trays
1. Insert the NewCard and push into the slot until
flush with the chassis cover.

122

2. Insert the SD Card and push into the slot until flush
with the chassis cover.

Chapter 3

Chapter 4

Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)

Go To

Power On Issue

Page 124

No Display Issue

Page 125

LCD Failure

Page 127

Internal Keyboard Failure

Page 127

Touchpad Failure

Page 128

Internal Speaker Failure

Page 128

Internal Microphone Failure

Page 130

ODD Failure

Page 132

Rightside USB Failure

Page 135

Modem Failure

Page 135

WLAN/WiMAX Failure

Page 136

Bluetooth Failure

Page 136

Robson Module Failure

Page 137

Acer EasyLaunch Button Failure

Page 137

Fingerprint Reader Failure

Page 138

Thermal Unit Failure

Page 138

HDMI Switch Failure

Page 139

Other Functions Failure

Page 140

Intermittent Failures

Page 141

Undetermined Failures

Page 141

4.

If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

123

Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Computer Shutsdown Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.

124

1.

Check the power cable is properly connected to the computer and the electrical outlet.

2.

Remove any extension cables between the computer and the outlet.

3.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.

4.

Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page
138) and fan airways are free of obstructions.

5.

Disable the power management settings in the BIOS to ensure they are not the cause of the problem (see
“Power” on page 33).

6.

Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.

7.

Remove any recently installed software.

8.

If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

No Display Issue
If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:

No POST or Video
If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.
1.

Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:
•

Fans start up

•

Status LEDs light up

If there is no power, see “Power On Issue” on page 124.
3.

Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see “LCD Failure” on page 127.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.

6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 44).

8.

If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

125

Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
1.

Reboot the computer.

2.

If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See “Disassembly Process” on page 44.

3.

If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See “Disassembly Process” on page 44.

4.

Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
“Disassembly Process” on page 44.

5.

Check the display resolution is correctly configured:
a.

Minimize or close all Windows.

b.

If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.

c.

If desktop display resolution is not normal, right-click on the desktop and select
Personalize´ Display Settings.

d.

Click and drag the Resolution slider to the desired resolution.

e.

Click Apply and check the display. Readjust if necessary.

6.

Roll back the video driver to the previous version if updated.

7.

Remove and reinstall the video driver.

8.

Check the Device Manager to determine that:

9.

•

The device is properly installed. There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

•

No hardware is listed under Other Devices.

If the Issue is still not resolved, see “Online Support Information” on page 179.

10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see “Online Support Information” on page 179.

Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a
time to correct the problem.
1.

If the computer is more than one year old, replace the CMOS battery.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.

126

4.

If HDD information is missing from the BIOS, the drive may be defective and should be replaced.

5.

Replace the Motherboard.

6.

If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

Built-In Keyboard Failure
If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:

Chapter 4

127

Touchpad Failure
If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:

128

Chapter 4

Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
1.

Reboot the computer.

2.

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check
the Device Manager to determine that:
•

The device is properly installed.

•

There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

•

No hardware is listed under Other Devices.

3.

Roll back the audio driver to the previous version, if updated recently.

4.

Remove and reinstall the audio driver.

5.

Ensure that all volume controls are set mid range:
a.

Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.

b.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6.

Navigate to Start´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).

7.

Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.

8.

Remove and recently installed hardware or software.

9.

Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10. Reinstall the Operating System.
11. If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

129

Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1.

Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
Sound and select the Recording tab.

2.

Right-click on the Recording tab and select Show Disabled Devices (clear by default).

3.

The microphone appears on the Recording tab.

4.

Right-click on the microphone and select Enable.

5.

Select the microphone then click Properties. Select the Levels tab.

6.

Increase the volume to the maximum setting and click OK.

7.

Test the microphone hardware:

8.

130

a.

Select the microphone and click Configure.

b.

Select Set up microphone.

c.

Select the microphone type from the list and click Next.

d.

Follow the onscreen prompts to complete the test.

If the Issue is still not resolved, see “Online Support Information” on page 179.

Chapter 4

HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
1.

Disconnect all external devices.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

Run the Windows Vista Startup Repair Utility:
a.

insert the Windows Vista Operating System DVD in the ODD and restart the computer.

b.

When prompted, press any key to start to the operating system DVD.

c.

The Install Windows screen displays. Click Next.

d.

Select Repair your computer.

e.

The System Recovery Options screen displays. Click Next.

f.

Select the appropriate operating system, and click Next.

NOTE: Click Load Drivers if controller drives are required.
g.

Select Startup Repair.

h.

Startup Repair attempts to locate and resolve issues with the computer.

i.

When complete, click Finish.

If an issue is discovered, follow the onscreen information to resolve the problem.
4.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

5.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.

6.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

7.

Remove any recently added hardware and associated software.

8.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

9.

Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.

10. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11. Replace the HDD. See “Disassembly Process” on page 44.

Chapter 4

131

ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:

ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
•

Audio CDs do not play when loaded

•

DVDs do not play when loaded

•

Blank discs do not burn correctly

•

DVD or CD play breaks up or jumps

•

Optical drive not found or not active:
•

Not shown in My Computer or the BIOS setup

•

LED does not flash when the computer starts up

•

The tray does not eject

•

Access failure screen displays

•

The ODD is noisy

Perform the following general solutions one at a time to correct the problem.

132

1.

Reboot the computer and retry the operation.

2.

Try an alternate disc.

3.

Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable
Storage panel.

4.

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
a.

Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.

b.

Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and
click Enable.

Chapter 4

c.

Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If
a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.

d.

Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a
device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.

e.

If the exclamation marker is not removed from the item in the lists, try removing any recently installed
software and retrying the operation.

Discs Do Not Play
If discs do not play when inserted in the drive, perform the following actions one at a time to correct the
problem.
1.

Check that the disc is correctly seated in the drive tray and that the label on the disc is visible.

2.

Check that the media is clean and scratch free.

3.

Try an alternate disc in the drive.

4.

Ensure that AutoPlay is enabled:

5.

a.

Navigate to Start´ Control Panel´ Hardware and Sound´ AutoPlay.

b.

Select Use AutoPlay for all media and devices.

c.

In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.

Check that the Regional Code is correct for the selected media:

IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero,
the region cannot be changed even Windows is reinstalled or the drive is moved to another computer.
a.

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.

b.

Double-click DVD/CD-ROM drives.

c.

Right-click DVD drive and click Properties, then click the DVD Region tab.

d.

Select the region suitable for the media inserted in the drive.

Discs Do Not Burn Properly
If discs can not be burned, perform the following actions one at a time to correct the problem.
1.

2.

Ensure that the default drive is record enabled:
a.

Navigate to Start´ Computer and right-click the writable ODD icon. Click Properties.

b.

Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the
drop down list.

c.

Click OK.

Ensure that the software used for burning discs is the factory default. If using different software, refer to
the software's user manual.

Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem.
1.

2.

Check that system resources are not running low:
a.

Try closing some applications.

b.

Reboot and try the operation again.

Check that the ODD controller transfer mode is set to DMA:
a.

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.

b.

Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0.

c.

Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is
checked and click OK.

Chapter 4

133

d.

Repeat for the other ATA Devices shown if applicable.

Drive Not Detected
If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
1.

Restart the computer and press F2 to enter the BIOS Utility.

2.

Check that the drive is detected in the ATAPI Model Name field on the Information page.
NOTE: Check that the entry is identical to one of the ODDs specified in “Hardware Specifications and
Configurations” on page 18.

3.

Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly
Process” on page 44.
a.

Check for broken connectors on the drive, motherboard, and cables.

b.

Check for bent or broken pins on the drive, motherboard, and cable connections.

c.

Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.

4.

Reseat the drive ensuring and all cables are connected correctly.

5.

Replace the ODD. See “Disassembly Process” on page 44.

Drive Read Failure
If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the
problem.
1.

Remove and clean the failed disc.

2.

Retry reading the CD or DVD.
d.

Test the drive using other discs.

e.

Play a DVD movie

f.

Listen to a music CD

If the ODD works properly with alternate discs, the original disc is probably defective and should be
replaced.
3.

4.

134

Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly
Process” on page 44.
a.

Check for broken connectors on the drive, motherboard, and cables.

b.

Check for bent or broken pins on the drive, motherboard, and cable connections.

c.

Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.

Replace the ODD. See “Disassembly Process” on page 44.

Chapter 4

USB Failure (Rightside)
If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Modem Function Failure
If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:

Chapter 4

135

Wireless/WiMAX Function Failure
If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:

Bluetooth Function Failure
If the Bluetooth function fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

136

Chapter 4

Robson Module Failure
If the Robson Module fails, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:

EasyTouch Button Failure
If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Chapter 4

137

Fingerprint Reader Failure
If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:

Thermal Unit Failure
If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:

138

Chapter 4

HDMI Switch Failure
If the HDMI Switch fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:

Chapter 4

139

External Mouse Failure
If an external Mouse fails, perform the following actions one at a time to correct the problem.
1.

Try an alternative mouse.

2.

If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.

3.

If the mouse uses a USB connection, try an alternate USB port.

4.

Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.

5.

Restart the computer.

6.

Remove any recently added hardware and associated software.

7.

Remove any recently added software and reboot.

8.

Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

9.

Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.

10. Roll back the mouse driver to the previous version if updated recently.
11. Remove and reinstall the mouse driver.
12. Check the Device Manager to determine that:
•

The device is properly installed. There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

•

No hardware is listed under Other Devices.

13. If the Issue is still not resolved, see “Online Support Information” on page 179.

Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:

140

1.

Check Drive whether is OK.

2.

Check Test Fixture is ok.

3.

Swap M/B to Try.

Chapter 4

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On
Issue” on page 124.):
1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:
•

Non-Acer devices

•

Printer, mouse, and other external devices

•

Battery pack

•

Hard disk drive

•

DIMM

•

CD-ROM/Diskette drive Module

•

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

Chapter 4

•

System board

•

LCD assembly

141

POST Codes Tables
These tables describe the POST codes, drivers, and keys for the POST.

Port 80 POST Codes
The following table details the Port 80 POST codes and drivers used in the POST.
Driver Name

142

Port 80
Code

Driver Name

Port 80
Code

PeiEventLog

01

CpuIo

3E

OemServices

02

Cf9Reset

3F

SioInit

03

PcRtc

40

MonoStatusCode

04

StatusCode

41

PentiumMCpuPeim

08

Variable

42

PlatformStage1

09

SmmVariable

CF

Variable

0A

EmuVariable

43

IchInit

0B

TcgDxe

A2

PlatformStage2

0D

PhysicalPresence

A3

IchSmbusArpDisabled

0E

TpmDriver

AE

ClockGen

12

TcgSmm

AE

OpPresence

13

PhysicalPresenceReadyToBoot

AE

TcgPei

14

DataHubRecordPolicy

AD

FindFv

15

Undi

86

DxeIpl

2F

SNP

90

LightMemoryInit

10

BC

91

S3ResumeSoftSmi

11

PxeDhcp4

92

Crc32SectionExtract

31

Ebc

93

OemServices

A4

IsaBus

4D

EventLog

A5

IsaSerial

4E

ScriptSave

32

Ps2Mouse

6D

AcpiS3Save

33

IdeBus

4F

SmartTimer

34

LightPciBus

50

JpegDecoder

35

UsbBot

6E

PcxDecoder

36

UsbCbi0

6F

PlatformBds

8A

UsbCbi1

70

MpCpu

37

UsbKb

71

LegacyMetronome

38

UsbMassStorage

72

FtwLite

39

UsbMouse

74

Runtime

3A

Ehci

8F

MonotonicCounter

3B

Uhci

73

WatchDogTimer

3C

UsbBus

75

SecurityStub

3D

SmmBase

C2

Chapter 4

Driver Name
SmmDisp

Port80
Code
C5

Driver Name

Port80
Code

HiiDatabase

80

SmmReloc

C4

OemSetupBrowser

82

SmmRuntime

C7

Font(English)

7E

SmmThunk

C9

Font(French)

7F

OemServices

D8

Font(Chinese)

8D

ChipsetInit

44

UnicodeCollation

B1

SmmAccess

C0

ConPlatform

5A

PciHostBridge

46

ConSplitter

5D

PciExpress

47

GraphicsConsole

79

GmchMbi

CD

Terminal

7A

IchInit

48

VgaClass

5E

IdeController

49

SaveMemoryConfig

5B

SataController

4A

AcpiSupport

5C

IchSmbusLight

4B

AcpiPlatform

53

SmmControl

C1

DataHub

5F

Ich7MSmmDispatcher

C8

DataHubStdErr

7B

IsaAcpiDriver

4C

GenericMemoryTest

61

Fwh

52

DiskIo

60

SmmFwh

CE

Fat

7C

PciHotPlug

54

Partition

7D

BootOptionPolicy

51

PciPlatform

6B

SetupUtility

76

AlertStandardForma

45

Platform

55

PciSerial

A8

PlatformIde

56

AsfInit

A7

Ppm

D9

IdeRController

A9

Platform

CC

Legacy8259

63

Ihisi

D0

LegacyRegion

64

SetupMouse

f9

LegacyInterrupt

65

Int15Microcode

D1

BiosKeyboard

66

SmmPnp

D2

BiosVideo

67

Smbios

57

MonitorKey

68

MemorySubClass

58

LegacyBios

69

MiscSubclassDriver

59

LegacyBiosPlatform

6A

SysPassword

AB

LegacyMouse

77

PswdConsole

AC

SmmUsbLegacy

78

HddPswdServiceBody

D7

AmtbxInvoke

AA

HddPswdService

A6

OemBadgingSupport

83

Chapter 4

143

POST Keys and Messages
The following keys are available during POST.
Key

Function

F2

Enter into Setup Menu

F12

Enter into Boot Manager

The following messages display during POST:
Before press function key
CPUID: XXXXXX
Press F2 go to Setup Utility
Press F12 go to Boot Manager
Press [PXE HOT KEY] go to PXE Setup Menu

After press function key
If user pressed F2
CPUID: XXXXXX
F2 is pressed. Go to Setup Utility.
If user pressed F12
CPUID: XXXXXX
F12 is pressed. Go to Boot Manager.
If user didn’t press any key
CPUID: XXXXXX
Prepare Boot to OS
If user pressed PXE HOT KEY
CPUID: XXXXXX
[PXE HOT KEY] is pressed. Go to PXE Setup Menu.

144

Chapter 4

Chapter 5

Jumper and Connector Locations
Top View

Location

Description

Location

Description

JP1

Internal Speaker Conn. (Left)

JLVDS1

LVDS Conn.

JP2

Internal Speaker Conn. (Right)

JMDC1

MDC Conn.

JP3

Internal K/B Conn.

JPCM1

PCMCIA Conn.

JP4

Internal Mic. Conn. (analog)

SW1

Touch Pad button (Left)

JP5

Function Board Conn.

SW2

Touch Pad button (Right)

JP6

Button Board Conn.

U10

South Bridge ICH9M

JP7

Touch Pad Board Conn.

U18

Clock Generator ICS

JP8

Finger Printer Board Conn.

U16

EC/ KBC ENE KB926

JP10

Bluetooth Conn.

Chapter 5

145

Bottom View

Location
JP11

Description
USB Board Conn.

Location
JSATA2

Description
SATA HDD Conn.

JP12

FAN Conn.

JMINI1

Mini Card Slot

PJP1

DC-in Cable Conn.

JMINI2

Mini Card Slot (WLAN)

PJP2

Battery Pin Header (connection
with Battery Board)

JDIMM1

SO-DIMM Slot

JDOCK1

Cable Dock Conn.

JDIMM2

SO-DIMM Slot

JRJ45

RJ45 Conn.

JCPU1

CPU Socket

JCRT1

CRT Conn.

SW3

WLAN Switch

JHDMI1

HDMI Conn.

SW4

Bluetooth Switch

JUSB1

USB Conn.

U30

North Bridge

JUSB2

USB Conn.

U23

Giga LAN Controller (BCM5764M)

JREAD1

Card Reader Conn.

U24

DVI/ HDMI Switch (PI3HDMI412ADZBEX)

JLINE1

Line-in JACK

U32

Card Reader Host Controller (JMB385)

JMIC1

Mic. JACK

U34

PCMCIA Controller (OZ601TN)

JHP1

Headphone out JACK

U36

Audio Codec (ALC268)

JSATA1

SATA ODD Conn.

146

Chapter 5

Clearing Password Check and BIOS Recovery
This section provide you the standard operating procedures of clearing password and BIOS recovery for
TravelMate 4730/4730G. TravelMate 4730/4730G provide one Hardware Open Gap on main board for
clearing password check, and one Hotkey for enabling BIOS Recovery.

Clearing Password Check
Hardware Open Gap Description
Item
R376

Description
Clear CMOS Jumper

Location
Memory bay

Steps for Clearing BIOS Password Check
If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask
the password during systems POST or when systems enter to BIOS Setup menu. However, once it is
necessary to bypass the password check, users need to short the HW Gap to clear the password by the
following steps:
•

Power Off a system, and remove HDD, AC and Battery from the machine.

•

Open the back cover of the machine, and find out the HW Gap on M/B as picture.

•

Use an electric conductivity tool to short the two points of the HW Gap.

•

Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the
system till BIOS POST finish. Then remove the tool from the HW Gap.

•

Restart system. Press F2 key to enter BIOS Setup menu.

If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and
try again.
NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password).
•

Chapter 2

147

BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block:
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS
initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous
BIOS flashing process failed.

BIOS Recovery Hotkey:
The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered
on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery
present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot
Block.

Steps for BIOS Recovery by Crisis Disk:
Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by
executing the Crisis Disk program in another system with Windows XP OS.
Follow the steps below:
1. Power Off failed system.
2. Attach a USB floppy drive to the failed system.
3. Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system.
4. In the power-off state, press and hold Fn+Esc then press the Power button.
The system powers on and the Crisis BIOS Recovery process begins.
BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed
systems.
When the Crisis flash process is finished, the system restarts with a workable BIOS.
5. Update to the latest version BIOS for the system using the regular BIOS flashing process.

148

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4730/4730G.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.

Chapter 6

149

TravelMate 4730/4730G Exploded Diagrams
Main Module
8
1

2

9

3
4
5
6
10

7
Item

150

Description

Part No.

Item

Description

Part No.

1

Keyboard

KB.INT00.002

6

DC in cable

50.TQ602.004

2

Upper Case

60.TQ602.001

7

Lower Case

60.TQ602.002

3

Mainboard

TBD

8

Middle Cover

42.TQ602.001

4

CPU

TBD

9

Modem

FX.22500.021

5

Thermal Module

60.TQ602.006

10

Battery Board

N/A

Chapter 6

LCD Module

6
1
7
2

3
8
4

9
5
10

11

Item

Description

Part No.

Item

Description

Part No.

1

Camera Module

57.TQ602.001

7

MIC Cable

23.TQ602.004

2

Camera Bracket

33.TQ602.006

8

LCD Bracket
Right

33.TQ602.004

3

LCD Cable

50.TQ602.009

9

Antenna Right

50.TQ602.006

4

LCD Bracket
Left

33.TQ602.005

10

Inverter Board

19.TQ602.001

5

Antenna Left

50.TQ602.007

11

LCD Module

LK.14105.019

6

LCD Bezel

60.TQ602.005

Chapter 6

151

TravelMate 4730/4730G FRU List
Category

Description

Acer P/N

Adapter
ADAPTER 65W 3PIN DELTA SADP-65KB

AP.06501.013

ADAPTER 65W 3PIN LITEON PA-1650-02AC

AP.06503.016

JALA0 ADAPTER 65W 3PIN HIPRO AC-OK065B13

AP.0650A.010

ADAPTER 90W 3PIN DELTA ADP-90SB BBEA

AP.09001.013

ADAPTER 90W 3PIN LITEON PA-1900-24AR

AP.09003.011

ADAPTER 90W 3PIN HIPRO AC-OL093B13P

AP.0900A.001

BATTERY LI-ION 6CELLS 4.4KAH SANYO 3S2P

BT.00603.044

BATTERY LI-ION 9CELLS 7.2KAH SONY 3S3P

BT.00904.003

POWER BUTTON BOARD

55.TQ602.001

FUNCTION BOARD

55.TQ602.002

FINGER PRINT BOARD

55.TQ602.003

BLUETOOTH BOARD

54.TQ602.001

MODEM BOARD (Lite-on)

FX.22500.021

USB BOARD

55.TQ602.005

Battery

Board

152

Chapter 6

Category

Description

Acer P/N

VGA BOARD-NB9MGS256MB

VG.9MG06.002

HDMI BOARD-UMA

55.TQ602.006

HALF MINI CARD 533AN_HMWG-INTEL

KI.SPM01.001

HALF MINI CARD 512AN_HMWG-INTEL

KI.SPM01.003

BLUE TOOTH CABLE

50.TQ602.001

RJ11 CABLE

50.TQ602.002

USB CABLE

50.TQ602.003

DC-IN CABLE 65W (UMA)

50.TQ602.004

DC-IN CABLE 90W (DIS)

50.TQ602.005

ANTENNA R

50.TQ602.006

ANTENNA L

50.TQ602.007

T/P FFC

50.TQ602.008

Cable

Chapter 6

153

Category

Description

Acer P/N

Cable
POWER CORD US 3 PIN

27.TAVV5.001

POWER CORD EU 3 PIN

27.TAVV5.002

POWER CORD AUS 3 PIN

27.TAVV5.003

POWER CORD UK 3 PIN

27.TAVV5.004

POWER CORD CHINA 3 PIN

27.TAVV5.005

POWER CORD SWISS 3 PIN

27.TAVV5.006

POWER CORD ITALIAN 3 PIN

27.TAVV5.007

POWER CORD DENMARK 3 PIN

27.TAVV5.008

POWER CORD JP 3 PIN

27.TAVV5.009

POWER CORD SOUTH AFRICA 3 PIN

27.TAVV5.010

POWER CORD KOERA 3 PIN

27.TAVV5.011

POWER CORD ISRAEL 3 PIN

27.TAVV5.012

POWER CORD INDIA 3 PIN

27.TAVV5.013

POWER CORD TWN 3 PIN

27.TAVV5.014

Case/Cover/Bracket/Assembly

154

MIDDLE COVER

42.TQ602.001

FINGER PRINT BOARD BRACKET FOR W/FP

42.TQ602.002

UPPER CASE FOR W/FP

60.TQ602.001

LOWER CASE ASSY

60.TQ602.002

T/P BRACKET

42.TQ602.003

MINI PCI BRACKET-S

42.TQ602.004

Chapter 6

Category

Description

Acer P/N

RAM DOOR

42.TQ602.005

HDD DOOR FOR DASP

42.TQ602.006

MINI DOOR

42.TQ602.007

PCMCIA DUMMY CARD

42.TQ602.008

SD DUMMY CARD

42.TQ602.009

INTEL CPU T9600 2.8G AW80576GH0726M SLB47 C0

TBD

INTEL CPU T9400 2.53G AW80576GH0616M SLB46 C0

TBD

INTEL CPU P9500 2.53 AW80576SH0616M SLB4E C0

TBD

INTEL CPU P8600 2.4G AW80577SH0563M SLB3S M0

TBD

INTEL CPU P8400 2.26G AW80577SH0513M SLB3R
M0

TBD

CPU/Processor

Chapter 6

155

Category

Description

Acer P/N

Combo Drive

156

DVD/CDRW COMBO DRIVE TOSHIBA TS-L463A

KO.02401.006

DVD/CDRW COMBO DRIVE SONY CRX890S

KO.0240E.009

ODD BEZEL-COMBO

42.TQ602.010

ODD BRACKET

33.TQ602.001

DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS

KU.00805.044

DVD SUPER MULTI DRIVE PANASONIC UJ-870S

KU.00807.059

DVD SUPER MULTI DRIVE HLDS GSA-T50N CHINA

KU.0080D.029

DVD SUPER MULTI DRIVE HLDS GSA-T50N
MALAYSIA

KU.0080D.034

DVD SUPER MULTI DRIVE PHILIPS DS-8A2S

KU.0080F.001

DVD SUPER MULTI DRIVE SONY AD-7560S

KU.0080E.009

ODD BEZEL-SUPER MULTI

42.TQ602.011

ODD BRACKET

33.TQ602.001

BR-DVD DRIVE SONY BC-5500S

KO.0020E.002

ODD BEZEL-BR

42.TQ602.012

ODD BRACKET

33.TQ602.001

Chapter 6

Category

Description

Acer P/N

HDD/Hard Disk Drive
HDD SATA 120G 5400RPM HGST HT542512K9SA00

KH.12007.014

HDD SATA 120G 5400RPM TOSHIBA MK1246GSX

KH.12004.007

HDD SATA 120G 5400RPM SEAGATE ST9120817AS

KH.12001.032

HDD SATA 120G 5400RPM WD WD1200BEVS-22USTO

KH.12008.019

HDD SATA 160G 5400RPM HGST HTS542516K9SA00

KH.16007.016

HDD SATA 160G 5400RPM TOSHIBA MK1646GSX

KH.16004.002

HDD SATA 160G 5400RPM SEAGATE ST9160827AS

KH.16001.029

HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCTO

KH.16008.022

HDD SATA 250G 5400RPM HGST HTS542525K9SA00

KH.25007.011

HDD SATA 250G 5400RPM TOSHIBA MK2546GSX

KH.25004.001

HDD SATA 250G 5400RPM SEAGATE ST9250827AS

KH.25001.011

HDD SATA 250G 5400RPM WD WD2500BEVS-22UST0

KH.25008.018

HDD CARRIER-DASP

33.TQ602.002

HDD SHIELDING ASSY-DASP

33.TQ602.003

Keyboard
Chapter 6

157

Category

Description

Acer P/N

KEYBOARD INTE(UI) BLACK TM

KB.INT00.002

KEYBOARD ARABIC BLACK TM

KB.INT00.035

KEYBOARD BELGIAN BLACK TM

KB.INT00.034

KEYBOARD BRAZILIAN BLACK TM

KB.INT00.033

KEYBOARD CANADIA/FRENCH BLACK TM

KB.INT00.032

KEYBOARD CHINESE BLACK TM

KB.INT00.031

KEYBOARD CZECH BLACK TM

KB.INT00.030

KEYBOARD DENMARK BLACK TM

KB.INT00.029

KEYBOARD NETHERLANDS BLACK TM

KB.INT00.028

KEYBOARD FRENCH BLACK TM

KB.INT00.026

KEYBOARD GERMAN BLACK TM

KB.INT00.025

KEYBOARD GREEK BLACK TM

KB.INT00.024

KEYBOARD HUNGARY BLACK TM

KB.INT00.023

KEYBOARD ITALY BLACK TM

KB.INT00.020

KEYBOARD KOREAN BLACK TM

KB.INT00.018

KEYBOARD NORWEGIAN BLACK TM

KB.INT00.016

KEYBOARD PORTUGUESE BLACK TM

KB.INT00.014

KEYBOARD RUSSIAN BLACK TM

KB.INT00.013

KEYBOARD SLOVENIAN (SA/CR) BLACK TM

KB.INT00.012

KEYBOARD SLOVAKIAN (SV) BLACK TM

KB.INT00.011

KEYBOARD SPANISH BLACK TM

KB.INT00.009

KEYBOARD SWEDISH (SD/FN) BLACK TM

KB.INT00.008

KEYBOARD SWITZERLAND BLACK TM

KB.INT00.007

KEYBOARD THAILAND BLACK TM

KB.INT00.006

KEYBOARD TURKISH BLACK TM

KB.INT00.005

KEYBOARD UK BLACK TM

KB.INT00.004

KEYBOARD HEBREW BLACK TM

KB.INT00.003

KEYBOARD JP BLACK TM

KB.INT00.019

KEYBOARD ARABIC/FRENCH (AR/FR) BLACK TM

KB.INT00.212

KEYBOARD CANADIAN/ENGLISH (CB) BLACK TM

KB.INT00.214

LCD PANEL NG 14.1 WXGA AUO B141EW04-V3 LF
200nit 16ms

LK.14105.019

LCD PANEL NG 14.1 WXGA SAM LTN141W3-L01-2 L6
LF 200nit 16ms

LK.14106.013

LCD PANEL NG 14.1 WXGA CMO N141I3-L01 LF 200nit
10ms

LK.1410D.015

LCD PANEL NG 14.1 WXGA LPL LP141WX3-TLP1 LF
200nit 16ms

LK.14108.013

INVERTER BOARD

19.TQ602.001

LCD CABLE

50.TQ602.009

LCD

158

Chapter 6

Category

Chapter 6

Description

Acer P/N

LCD COVER ASSY-PLASTIC

60.TQ602.003

LCD BEZEL FOR CCD

60.TQ602.005

LCD BRACKET-R

33.TQ602.004

LCD BRACKET-L

33.TQ602.005

CAMERA 0.3M

57.TQ602.001

CAMERA BRACKET

33.TQ602.006

SCREW PAD

47.TQ602.001

LCD PANEL NG 14.1 WXGA AUO B141EW04-V3 LF
200nit 16ms

LK.14105.019

LCD PANEL NG 14.1 WXGA SAM LTN141W3-L01-2 L6
LF 200nit 16ms

LK.14106.013

LCD PANEL NG 14.1 WXGA CMO N141I3-L01 LF 200nit
10ms

LK.1410D.015

LCD PANEL NG 14.1 WXGA LPL LP141WX3-TLP1 LF
200nit 16ms

LK.14108.013

INVERTER BOARD

19.TQ602.001

LCD CABLE

50.TQ602.009

159

Category

160

Description

Acer P/N

LCD COVER ASSY-MG

60.TQ602.004

LCD BEZEL FOR CCD

60.TQ602.005

LCD BRACKET-R

33.TQ602.004

LCD BRACKET-L

33.TQ602.005

CAMERA 0.3M

57.TQ602.001

CAMERA BRACKET

33.TQ602.006

SCREW PAD

47.TQ602.001

LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF
200nit 16ms

LK.14105.018

LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF
200nit 16ms

LK.14106.014

LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit
10ms

LK.1410D.016

LCD PANEL G 14.1 WXGA LPL LP141WX3-TLN1 200nit
16ms

LK.14108.014

INVERTER BOARD

19.TQ602.001

LCD CABLE

50.TQ602.009

Chapter 6

Category

Chapter 6

Description

Acer P/N

LCD COVER ASSY-PLASTIC

60.TQ602.003

LCD BEZEL FOR CCD

60.TQ602.005

LCD BRACKET-R

33.TQ602.004

LCD BRACKET-L

33.TQ602.005

CAMERA 0.3M

57.TQ602.001

CAMERA BRACKET

33.TQ602.006

SCREW PAD

47.TQ602.001

LCD PANEL G 14.1 WXGA AUO B141EW04-V4 LF
200nit 16ms

LK.14105.018

LCD PANEL G 14.1 WXGA SAM LTN141W3-L01-J L6 LF
200nit 16ms

LK.14106.014

LCD PANEL G 14.1 WXGA CMO N141I3-L02 LF 200nit
10ms

LK.1410D.016

LCD PANEL G 14.1 WXGA LPL LP141WX3-TLN1 200nit
16ms

LK.14108.014

INVERTER

19.TQ602.001

LCD CABLE

50.TQ602.009

161

Category

Description

Acer P/N

LCD COVER ASSY-MG

60.TQ602.004

LCD BEZEL FOR CCD

60.TQ602.005

LCD BRACKET-R

33.TQ602.004

LCD BRACKET-L

33.TQ602.005

CAMERA 0.3M

57.TQ602.001

CAMERA BRACKET

33.TQ602.006

SCREW PAD

47.TQ602.001

MB ASSY-UMA

TBD

MB ASSY-DIS

TBD

CPU SUPPORT BRIDGE

TBD

Mainboard

162

Chapter 6

Category

Description

Acer P/N

Memory
RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C

KN.51203.032

RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3CE6

KN.5120B.026

RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5

KN.5120G.024

RAM 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C

KN.1GB03.014

RAM 1GB DDRII 667 HYNIX HYMP112S64CP6-Y5

KN.1GB0G.012

RAM 1GB DDRII 667 INFINEON HYS64T128021EDL-3S

KN.1GB02.036

RAM 2GB DDRII 667 HYNIX HYMP125S64CP8-Y5

KN.2GB0G.004

RAM 2GB DDRII 667 SAMSUNG M470T5663QZ3-CE6

KN.2GB0B.003

RAM 2GB DDRII 667 MICRON MT16HTF25664HY667E1

KN.2GB04.001

CPU THERMAL MODULE-UMA

60.TQ602.006

CPU THERMAL MODULE-DIS

60.TQB02.001

SPEAKER-R

23.TQ602.002

SPEAKER-L

23.TQ602.003

MIC SET

23.TQ602.004

RUBBER FOOT-L

47.TQ602.002

RUBBER FOOT-S

47.TQ602.003

VGA MXM MYLAR

47.TQB02.001

NAME PLATE-TM4730

47.TQB02.002

Thermal Module

Speaker

Miscellaneous

Chapter 6

163

Screw List
Category

164

Description

Acer P/N

SCREW

M2.5*3(NL)

MA000005WG0

SCREW

M2.5*5(NL)

MA000006WG0

SCREW

M2.5*9(NL)

MACK25090G0

SCREW

M2*2.3(NL)

MACF20001G0

SCREW

M2*3 (NL)

MA0000060G0

SCREW

M2*5

MA000004TG0

SCREW

M3*3 (NL)

MCDK03030G0

SCREW

M2*3 (VGA)

MA0000096G0

SCREW

M2.5*3 (AMD_CPU)

AM01O000300

SCREW

M2.5*3.2 (INTEL)

MA000006C00

SCREW

DIS-THE-SCREW

AM043000D00

SCREW

M2.5*4

MA0000005G0

Chapter 6

Chapter 6

165

Appendix A

Model Definition and Configuration
TravelMate 4730/4730G Series
Model

RO

Country

Acer Part no

Description

CPU

TM4730842G25Mn

PA

USA

LX.TQ60Z.006

TM4730-842G25Mn VB32TRUS1 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_EN33

C2DP8400

TM4730842G25Mn

PA

Canada

LX.TQ60Z.001

TM4730-842G25Mn VB32TRCA1 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_FR31

C2DP8400

TM4730842G25Mn

PA

ACLASpanish

LX.TQ60Z.002

TM4730-842G25Mn EM VB32TREA3 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_ES22

C2DP8400

TM4730842G25Mn

PA

Canada

LX.TQ60Z.003

TM4730-842G25Mn VB32TRCA1 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_FR32

C2DP8400

TM4730842G25Mn

PA

ACLASpanish

LX.TQ60Z.004

TM4730-842G25Mn EM VB32TREA1 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_ES23

C2DP8400

TM4730842G25Mn

PA

ACLAPortuguese

LX.TQ60Z.005

TM4730-842G25Mn EM VB32TRXC1 MC
UMACF 1*2G/250/6L/
5R_n2_FP_0.3D_MA_XC25

C2DP8400

TM4730842G25Mn

PA

USA

LX.TQ60X.004

TM4730-842G25Mn VHP32TRUS1 MC
UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_EN32

C2DP8400

TM4730842G25Mn

PA

Canada

LX.TQ60X.005

TM4730-842G25Mn VHP32TRCA2 MC
UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_FR31

C2DP8400

TM4730842G25Mn

PA

ACLAPortuguese

LX.TQ60X.001

TM4730-842G25Mn EM VHP32TRXC1
MC UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_XC22

C2DP8400

TM4730842G25Mn

PA

ACLASpanish

LX.TQ60X.002

TM4730-842G25Mn EM VHP32TREA1
MC UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_ES22

C2DP8400

TM4730842G25Mn

PA

ACLASpanish

LX.TQ60X.003

TM4730-842G25Mn EM VHP32TREA3
MC UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_ES21

C2DP8400

TM4730841G16Mn

China

China

LX.TQ60Y.001

TM4730-841G16Mn VHB32TRCN1 MC
UMACF 1*1G/160/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8400

TM4730841G16Mn

China

Hong Kong

LX.TQ60Y.002

TM4730-841G16Mn VHB32TRHK2 MC
UMACF 1*1G/160/BT/6L/5R/
CB_n2_FP_0.3D_MA_ZH31

C2DP8400

TM4730843G32Mn

AAP

Singapore

LX.TQ60X.006

TM4730-843G32Mn VHP32TRSG1 MC
UMACF 2G+1G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730863G32Mn

AAP

Singapore

LX.TQ60X.007

TM4730-863G32Mn VHP32TRSG1 MC
UMACF 2G+1G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8600

TM4730841G16Mn

AAP

Thailand

LX.TQ60C.001

TM4730-841G16Mn LINPUSTTH1
UMACF 1*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_EN11

C2DP8400

Appendix A

166

Acer Part no

Description

CPU

TM4730841G16Mn

Model

AAP

Thailand

LX.TQ60Z.007

TM4730-841G16Mn EM VB32TRTH1 MC
UMACF 2*512/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DP8400

TM4730841G16Mn

AAP

Philippines

LX.TQ60Z.008

TM4730-841G16Mn EM VB32TRPH1 MC
UMACF 1*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_EN16

C2DP8400

TM4730861G16Mn

AAP

Philippines

LX.TQ60Z.009

TM4730-861G16Mn EM VB32TRPH1 MC
UMACF 1*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_EN16

C2DP8600

TM4730841G12Mn

AAP

Philippines

LX.TQ60C.002

TM4730-841G12Mn LINPUSTPH1
UMACF 1*1G/120/BT/6L/
5R_n3_FP_0.3D_MA_EN11

C2DP8400

TM4730941G16Mn

AAP

Thailand

LX.TQ60Z.010

TM4730-941G16Mn EM VB32TRTH1 MC
UMACF 2*512/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DT9400

TM4730842G32Mn

AAP

Singapore

LX.TQ60X.008

TM4730-842G32Mn VHP32TRSG1 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730862G32Mn

AAP

Singapore

LX.TQ60X.009

TM4730-862G32Mn VHP32TRSG1 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8600

TM4730861G25Mn

AAP

Indonesia

LX.TQ60Z.011

TM4730-861G25Mn EM VB32TRID1 MC
UMACF 1*1G/250/BT/6L/
5R_n3_FP_0.3D_MA_ID24

C2DP8600

TM4730844G32Mn

AAP

Singapore

LX.TQ60Z.012

TM4730-844G32Mn VB32TRSG1 MC
UMACF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730864G32Mn

AAP

Singapore

LX.TQ60Z.013

TM4730-864G32Mn VB32TRSG1 MC
UMACF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8600

TM4730842G32Mn

AAP

Singapore

LX.TQ60Z.014

TM4730-842G32Mn VB32TRSG1 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730844G32Mn

AAP

Singapore

LX.TQ60Z.015

TM4730-844G32Mn VB32TRSG1 MC
UMACF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN13

C2DP8400

TM4730864G32Mn

AAP

Singapore

LX.TQ60Z.016

TM4730-864G32Mn VB32TRSG1 MC
UMACF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN13

C2DP8600

TM4730862G32Mn

AAP

Singapore

LX.TQ60Z.017

TM4730-862G32Mn VB32TRSG1 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN13

C2DP8600

TM4730842G32Mn

AAP

Singapore

LX.TQ60Z.018

TM4730-842G32Mn VB32TRSG1 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN13

C2DP8400

TM4730842G25Mn

China

China

LX.TQ60Y.003

TM4730-842G25Mn VHB32TRCN1 MC
UMACF 1*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8400

TM4730841G25Mn

China

China

LX.TQ60Y.004

TM4730-841G25Mn VHB32TRCN1 MC
UMACF 1*1G/250/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8400

TM4730842G32Mn

China

Hong Kong

LX.TQ60Y.005

TM4730-842G32Mn VHB32TRHK2 MC
UMACF 1*2G/320/BT/6L/5R/
CB_n2_FP_0.3D_MA_ZH31

C2DP8400

TM4730844G32Mi

EME
A

Eastern
Europe

LX.TQ60Z.019

TM4730-844G32Mi VB32TREU5 MC
UMACF 2*2G/320/BT/9L/5R/
CB_FP_0.3D_MA_PL11

C2DP8400

167

RO

Country

Appendix A

RO

Country

Acer Part no

Description

CPU

TM4730860516Mn

Model

AAP

Singapore

LX.TQ60C.003

TM4730-860516Mn LINPUSTSG1 UMACF
1*512/160/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN11

C2DP8600

TM4730840516Mn

AAP

Singapore

LX.TQ60C.004

TM4730-840516Mn LINPUSTSG1 UMACF
1*512/160/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN11

C2DP8400

TM4730844G32Mn

EME
A

Eastern
Europe

LX.TQ60Z.021

TM4730-844G32Mn VB32TREU5 MC
UMACF 2*2G/320/BT/9L/5R/
CB_n2_FP_0.3D_MA_PL11

C2DP8400

TM4730842G16Mn

AAP

Thailand

LX.TQ60Z.022

TM4730-842G16Mn EM VB32TRTH1 MC
UMACF 2*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DP8400

TM4730844G32Mn

WW

WW

S2.TQ60Z.001

TM4730-844G32Mn VB32TWW1 MC
UMACF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN11_Singapore

C2DP8400

TM4730842G25Mn

EME
A

Middle East

LX.TQ60X.010

TM4730-842G25Mn EM VHP32TRME2
MC UMACF 2*1G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_AR23

C2DP8400

TM4730842G25Mn

EME
A

Czech

LX.TQ60Z.020

TM4730-842G25Mn VB32TRCZ2 MC
UMACF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_SK11

C2DP8400

TM4730944G32Bn

WW

WW

S2.TQB0X.001

TM4730-944G32Bn VHP32TWW1 MC
9MGSHM256CF 2*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN11

C2DT9400

TM4730G842G25Mn

TWN

GCTWN

LX.TQB0X.001

TM4730G-842G25Mn VHP32TRTW1 MC
9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_TC11

C2DP8400

TM4730G842G25Mn

PA

USA

LX.TQB0X.002

TM4730G-842G25Mn VHP32TRUS1 MC
9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_EN32

C2DP8400

TM4730G842G25Mn

PA

Canada

LX.TQB0X.003

TM4730G-842G25Mn VHP32TRCA2 MC
9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_FR31

C2DP8400

TM4730G842G25Mn

PA

ACLAPortuguese

LX.TQB0X.004

TM4730G-842G25Mn EM VHP32TRXC1
MC 9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_XC22

C2DP8400

TM4730G842G25Mn

PA

ACLASpanish

LX.TQB0X.005

TM4730G-842G25Mn EM VHP32TREA1
MC 9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_ES22

C2DP8400

TM4730G842G25Mn

PA

ACLASpanish

LX.TQB0X.006

TM4730G-842G25Mn EM VHP32TREA3
MC 9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_ES21

C2DP8400

TM4730G862G25Mn

PA

USA

LX.TQB0Z.001

TM4730G-862G25Mn VB32TRUS1 MC
9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_EN33

C2DP8600

TM4730G842G12Mn

AAP

Australia/
New
Zealand

LX.TQB0Z.002

TM4730G-842G12Mn VB32TRAU1 MC
9MGSHM256CF 2*1G/120/BT/9L/
5R_n3_FP_0.3D_MA_EN13

C2DP8400

TM4730G841G16Mn

AAP

Thailand

LX.TQB0C.001

TM4730G-841G16Mn LINPUSTTH1
9MGSHM256CF 1*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_EN11

C2DP8400

TM4730G841G16Mn

AAP

Thailand

LX.TQB0Z.003

TM4730G-841G16Mn EM VB32TRTH1
MC 9MGSHM256CF 2*512/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DP8400

TM4730G942G16Mn

AAP

Thailand

LX.TQB0Z.004

TM4730G-942G16Mn EM VB32TRTH1
MC 9MGSHM256CF 2*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DT9400

Appendix A

168

Acer Part no

Description

CPU

TM4730G942G16Mn

Model

AAP

Vietnam

LX.TQB0Z.005

TM4730G-942G16Mn EM VB32TRVN1
MC 9MGSHM256CF 2*1G/160/BT/6L/5R/
CB_n3_FP_0.3D_MA_EN15

C2DT9400

TM4730G862G25Mn

TWN

GCTWN

LX.TQB0X.009

TM4730G-862G25Mn VHP32TRTW1 MC
9MGSHM256CF 1*2G/250/BT/6L/5R/
CB_n2_FP_0.3D_MA_TC11

C2DP8600

TM4730G843G32Mn

AAP

Singapore

LX.TQB0X.007

TM4730G-843G32Mn VHP32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730G863G32Mn

AAP

Singapore

LX.TQB0X.008

TM4730G-863G32Mn VHP32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN12

C2DP8600

TM4730G843G32Mn

AAP

Singapore

LX.TQB0Z.006

TM4730G-843G32Mn VB32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN12

C2DP8400

TM4730G843G32Mn

AAP

Singapore

LX.TQB0Z.007

TM4730G-843G32Mn VB32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN13

C2DP8400

TM4730G863G32Mn

AAP

Singapore

LX.TQB0Z.008

TM4730G-863G32Mn VB32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN12

C2DP8600

TM4730G863G32Mn

AAP

Singapore

LX.TQB0Z.009

TM4730G-863G32Mn VB32TRSG1 MC
9MGSHM256CF 2G+1G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN13

C2DP8600

TM4730G842G25Mn

AAP

Australia/
New
Zealand

LX.TQB0Y.001

TM4730G-842G25Mn VHB32TRAU1 MC
9MGSHM256CF 2*1G/250/BT/9L/
5R_n2_FP_0.3D_MA_EN12

C2DP8400

TM4730G864G32Mn

AAP

Singapore

LX.TQB0Z.010

TM4730G-864G32Mn VB32TRSG1 MC
9MGSHM256CF 2*2G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN13

C2DP8600

TM4730G942G25Mn

AAP

Thailand

LX.TQB0Z.011

TM4730G-942G25Mn EM VB32TRTH1
MC 9MGSHM256CF 1*2G/250/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DT9400

TM4730G841G16Mn

AAP

Thailand

LX.TQB0Z.012

TM4730G-841G16Mn EM VB32TRTH1
MC 9MGSHM256CF 1*1G/160/BT/6L/
5R_n3_FP_0.3D_MA_TH23

C2DP8400

TM4730G944G32Mn

AAP

Singapore

LX.TQB0Z.013

TM4730G-944G32Mn VB32TRSG1 MC
9MGSHM256CF 2*2G/320/BT/6L/
5R_n3_FP_0.3D_MA_EN13

C2DT9400

TM4730G842G32Mn

China

Hong Kong

LX.TQB0X.010

TM4730G-842G32Mn VHP32TRHK2 MC
9MGSHM256CF 1*2G/320/BT/6L/5R/
CB_n3_FP_0.3D_MA_ZH31

C2DP8400

TM4730G841G16Mn

China

China

LX.TQB0X.011

TM4730G-841G16Mn VHP32TRCN1 MC
9MGSHM256CF 1*1G/160/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8400

TM4730G841G16Mn

China

China

LX.TQB0X.012

TM4730G-841G16Mn VHP32TRCN1 MC
9MGSHM256CF 1*1G/160/6L/5R/
CB_n3_FP_0.3D_MA_SC11

C2DP8400

TM4730G864G25Mn

China

China

LX.TQB0X.014

TM4730G-864G25Mn VHP32TRCN1 MC
9MGSHM256CF 2*2G/250/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8600

TM4730G842G16Mn

China

China

LX.TQB0X.013

TM4730G-842G16Mn VHP32TRCN1 MC
9MGSHM256CF 2*1G/160/6L/5R/
CB_n2_FP_0.3D_MA_SC11

C2DP8400

169

RO

Country

Appendix A

Memory
1

Bluetooth

Finger
Print

SP1x2M
MW

N

TCS4E

NSM8XS

SP1x2M
MW

N

TCS4E

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

N14.1
WXGA

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730841G16Mn

N14.1
WXGA
G

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730841G16Mn

N14.1
WXGA
G

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730843G32Mn

N14.1
WXGA
G

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730863G32Mn

N14.1
WXGA
G

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730841G16Mn

N14.1
WXGA

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730841G16Mn

N14.1
WXGA

SO512MB
II6

SO512M
BII6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730841G16Mn

N14.1
WXGA

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730861G16Mn

N14.1
WXGA

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730841G12Mn

N14.1
WXGA

SO1GBII6

N

N120GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730941G16Mn

N14.1
WXGA

SO512MB
II6

SO512M
BII6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730842G32Mn

N14.1
WXGA
G

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

Model

LCD

TM4730842G25Mn

N14.1
WXGA

SO2GBII6

TM4730842G25Mn

N14.1
WXGA

TM4730842G25Mn

Memory
2

HDD 1 (GB)

ODD

N

N250GB5.4
KS

NSM8XS

SO2GBII6

N

N250GB5.4
KS

N14.1
WXGA

SO2GBII6

N

TM4730842G25Mn

N14.1
WXGA

SO2GBII6

TM4730842G25Mn

N14.1
WXGA

TM4730842G25Mn

Appendix A

Wireless
LAN

170

Memory
1

Bluetooth

Finger
Print

SP3x3M
MW

BT 2.0

TCS4E

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730864G32Mn

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730862G32Mn

N14.1
WXGA
G

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730842G32Mn

N14.1
WXGA
G

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730841G25Mn

N14.1
WXGA
G

SO1GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730842G32Mn

N14.1
WXGA
G

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730844G32Mi

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

N

BT 2.0

TCS4E

TM4730860516Mn

N14.1
WXGA
G

SO512MB
II6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730840516Mn

N14.1
WXGA
G

SO512MB
II6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730844G32Mn

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730842G16Mn

N14.1
WXGA

SO1GBII6

SO1GBII
6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730844G32Mn

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730842G25Mn

N14.1
WXGA
G

SO1GBII6

SO1GBII
6

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

Model

LCD

TM4730862G32Mn

N14.1
WXGA
G

SO2GBII6

TM4730861G25Mn

N14.1
WXGA

TM4730844G32Mn

Memory
2

HDD 1 (GB)

ODD

N

N320GB5.4
KS

NSM8XS

SO1GBII6

N

N250GB5.4
KS

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

TM4730864G32Mn

N14.1
WXGA
G

SO2GBII6

TM4730842G32Mn

N14.1
WXGA
G

TM4730844G32Mn

171

Wireless
LAN

Appendix A

Memory
1

Bluetooth

Finger
Print

SP1x2M
MW

BT 2.0

TCS4E

NBDCB2
XS

SP3x3H
MW

BT 2.0

TCS4E

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730G842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730G842G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730G862G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730G842G12Mn

N14.1
WXGA

SO1GBII6

SO1GBII
6

N120GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G841G16Mn

N14.1
WXGA

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G841G16Mn

N14.1
WXGA

SO512MB
II6

SO512M
BII6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G942G16Mn

N14.1
WXGA

SO1GBII6

SO1GBII
6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G942G16Mn

N14.1
WXGA
G

SO1GBII6

SO1GBII
6

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G862G25Mn

N14.1
WXGA
G

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

TM4730G843G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G863G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G843G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G843G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G863G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G863G32Mn

N14.1
WXGA

SO2GBII6

SO1GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G842G25Mn

N14.1
WXGA

SO1GBII6

SO1GBII
6

N250GB5.4
KS

NSM8XS

SP1x2M
MW

BT 2.0

TCS4E

Model

LCD

TM4730842G25Mn

N14.1
WXGA
G

SO2GBII6

TM4730944G32Bn

N14.1
WXGA
G

TM4730G842G25Mn

Memory
2

HDD 1 (GB)

ODD

N

N250GB5.4
KS

NSM8XS

SO2GBII6

SO2GBII
6

N320GB5.4
KS

N14.1
WXGA
G

SO2GBII6

N

TM4730G842G25Mn

N14.1
WXGA
G

SO2GBII6

TM4730G842G25Mn

N14.1
WXGA
G

TM4730G842G25Mn

Appendix A

Wireless
LAN

172

Memory
1

Memory
2

HDD 1 (GB)

ODD

Bluetooth

Finger
Print

N14.1
WXGA

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G942G25Mn

N14.1
WXGA

SO2GBII6

N

N250GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G841G16Mn

N14.1
WXGA

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G944G32Mn

N14.1
WXGA

SO2GBII6

SO2GBII
6

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G842G32Mn

N14.1
WXGA
G

SO2GBII6

N

N320GB5.4
KS

NSM8XS

SP3x3M
MW

BT 2.0

TCS4E

TM4730G841G16Mn

N14.1
WXGA
G

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730G841G16Mn

N14.1
WXGA
G

SO1GBII6

N

N160GB5.4
KS

NSM8XS

SP3x3M
MW

N

TCS4E

TM4730G864G25Mn

N14.1
WXGA
G

SO2GBII6

SO2GBII
6

N250GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

TM4730G842G16Mn

N14.1
WXGA
G

SO1GBII6

SO1GBII
6

N160GB5.4
KS

NSM8XS

SP1x2M
MW

N

TCS4E

Model

LCD

TM4730G864G32Mn

173

Wireless
LAN

Appendix A

Appendix A

174

Appendix B

Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the TravelMate 4730 series
Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B

175

Microsoft® Windows® Vista Environment Test
Vendor

Type

Description

Cover Test
Mg-A

Mg-A

Mg-A

DELTA

65W

Adapter DELTA 65W 1.7x5.5x11 SADP-65KB DFA LF level 4

DELTA

65W-DE

Adapter DELTA 65W 1.7x5.5x11 SADP-65KB BFJA LV4 LF
for OBL only

Adapter Test

Audio Codec Test
Realtek

ALC268

Back Cover Test
B Cover

Normal w/Camera

Normal w/Camera

SANYO

6CELL2.2

Battery SANYO TM-2007A Li-Ion 3S2P SANYO 6 cell
4400mAh Main COMMON Normal Type

SONY

9CELL2.4

Battery SONY TM-2007A Li-Ion 3S3P SONY 9 cell 7200mAh
Main COMMON

BT 2.0

Foxconn Bluetooth FOX_BRM_2.0 F/W 300

0.3M DV

Suyin 0.3M DV Camellia_2

5 in 1-Build in

5 in 1-Build in MS, MS Pro, SD, SC, XD

JMB385

JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MSHG (1/4/8-bit) & xD (PCI Express)

INTEL

C2DP8400

CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W

INTEL

C2DP8600

CPU Intel Core2Dual P8600 PGA 2.4G 1066 25W 3M

INTEL

C2DT9400

CPU Intel Core2Dual T9400 PGA 2.53G 6M 1066 35W

INTEL

C2DP9500

CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W

INTEL

C2DT9600

CPU Intel Core2Dual T9600 PGA 2.8G 6M 1066 35W

INTEL

C2DP8400

CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W

Battery Test

Bluetooth Test
Foxconn
Camera Test
Suyin
Card Reader Test
For all
Card Bus 1 Test
JMicron
CPU Test

Fingerprint Reader Test
Upek

TCS4E

Upek Finger Print TCS4E

SEAGATE

N120GB5.4KS

HDD SEAGATE 2.5" 5400rpm 120GB ST9120817AS Corsair
SATA LF F/W:3.AAA

WD

N160GB5.4KS

HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO
ML160 SATA LF F/W:11.01A11

TOSHIBA

N250GB5.4KS

HDD TOSHIBA 2.5" 5400rpm 250GB MK2546GSX Leo BS
SATA I LF F/W:LB013J

WD

N320GB5.4KS

HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0
ML160 SATA LF F/W:11.01A11

14_15KB-EV2

Keyboard 14_15KB-EV2 Biwa/Columbia Ergo (Big ergo)

HDD Test

Keyboard Test
None
176

Appendix B

Vendor

Type

Description

LAN Test
Broadcom

BCM5764

Broadcom BCM5764

AUO

N14.1WXGAG

LCD AUO 14.1" WXGA Glare B141EW04-V4 LF 200nit 16ms

AUO

N14.1WXGA

LCD AUO 14.1" WXGA None Glare B141EW04-V3 LF 200nit
16ms

NANYA

SO1GBII6

SO-DIMM DDRII 667 1GB NT1GT64U8HB0BN-3C (0.09U)

MICRON

SO2GBII6

Memory MICRON SO-DIMM DDRII 667 2GB
MT16HTF25664HY-667E1 LF

NANYA

SO512MBII6

Memory NANYA SO-DIMM DDRII 667 512MB
NT512T64UH8B0FN-3C LF 32*16 0.09um

Lite+Con MC4Z
1.5_3.3V Aus

Lite-On Conexant -Unizion 1.5_3.3v AUS RD02-D330

LCD Test

Memory Test

Modem Test
Lite-On

Northbridge Chipset Test
INTEL

GM45

NB Chipset Intel CS GM45NB

SONY

NCB24XS

ODD SONY COMBO 12.7mm Tray DL 24X CRX890S LF W/
O bezel SATA

PIONEER

NSM8XS

ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X
DVR-TD08RS LF W/O bezel SATA

ODD Test

Southbridge Chipset Test
INTEL

ICH9M

SB Chipset Intel CS ICH9M

McAfee

Antivirus application McAfee

UMA

UMA

INTEL

SP3x3MMW

Lan Intel WLAN 533AN_MMWG Shirley Peak MM#895362

INTEL

SP1x2MMW

Lan Intel WLAN 512AN_MMWG Shirley Peak 5100
MM#895361

Software Test
VGA Chip Test
None
WLAN Test

Appendix B

177

178

Appendix B

Appendix C

Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
•

Service guides for all models

•

User's manuals

•

Training materials

•

Bios updates

•

Software utilities

•

Spare parts lists

•

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
•

Detailed information on Acer's International Traveler's Warranty (ITW)

•

Returned material authorization procedures

•

An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C

179

180

Appendix C

Index
A

Display 4
AFLASH Utility
Antennas

display

37

hotkeys

95

14

E

B

EasyTouch Failure
Battery Pack

46

Euro

BIOS

Flowchart

45

F
Features 1

BIOS Supports protocol

18

25–37
Advanced 28
Boot 35
Exit 36
Navigating 25

Fingerprint Reader Failure

BIOS Utility

138

37
FPC Cable 94
Flash Utility

FRU (Field Replaceable Unit) List

Onboard Device Configuration 31
Power 33
Save and Exit 36
Security 30
System Security 36

54
HDTV Switch Failure 139
Hard Disk Drive Module
Hibernation mode

14
Hot Keys 12
hotkey

Board Layout

145

149

H

Bluetooth module 77

I

brightness
hotkeys

15

External Module Disassembly

package 18
ROM size 18
ROM type 18
vendor 18
Version 18

Top View

137

14

Indicators 10
Intermittent Problems 141

C

130
Internal Speaker Failure 128
inverter board 90
Internal Microphone Failure

Cache
controller
size 18

18

Camera Module

91

J

caps lock
on indicator

Common Problems
computer

Top View

124

145

145

K

on indicator
CPU

Jumper and Connector Locations

10

10
Keyboard

86

60

Keyboard Failure 127

D
DIMM Module

51

L

181

LCD Bezel

89

Right Speaker Module

94
LCD Failure 127
LCD Brackets

S
speakers

LCD Module Disassembly
Flowchart

hotkey

88

Block Diagram

Test Compatible Components

Main Unit Disassembly

Thermal Unit Failure

58

Top

79

MediaTouch Button Failure

hotkey

138

Built-in KB Failure 127
EasyTouch Buttons 137
Fingerprint Reader 138
HDTV Switch 139
Internal Microphone 130
Internal Speakers 128
LCD Failure 127
MediTouch Buttons 138
Modem 135
No Display 125
ODD 132
Other Failures 140
Power On 124
Thermal Unit 138
Touchpad 128
USB 135
WLAN 136

125

Notebook Manager

14

num lock

10

O
ODD Failure

132

Online Support Information
optical drive module

TV tuner

52

U
Panel

141
USB Failure (Rightside) 135
Undetermined Problems

5

Bottom
left 5
PC Card

9

utility

10

BIOS

Port 80 POST Codes

142

POST Codes
Port 80

25–37

V
VGA Module

142

Power On Failure

182

179

56

P

R

128

Troubleshooting

N

on indicator

73

14

Touchpad Failure

124
Model Definition 166
Modem Failure 135
Modem Module 78
Memory Check

hotkey

138

touchpad

10

No Display Issue

175

145

Touch Pad Bracket

media access
on indicator

4

T

M

Mainboard

14

System

93
lower cover 49
LCD Panel

Flowchart

76

124

87

W
Windows 2000 Environment Test

176

Wireless Function Failure
WLAN Board

136

52

183

184



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