Acer 5100 Users Manual S58M
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2015-01-25
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Veriton 5100/7100 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.38H02.001/ 49.38H02.011 DOC. NO.: SG349-0007A/ SG350-0007A PRINTED IN TAIWAN Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. II Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. III Preface Before using this information and the product it supports, please read the following general information. IV 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Table of Contents Chapter 1 System Specifications 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Front Panel-Veriton 5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Rear Panel-Veriton 5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel-Veriton 7100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear Panel-Veriton 7100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Main Board Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Power Management Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Chapter 2 System Utilities 27 Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Onboard Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Boot Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abort Settings Change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exiting Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Machine Disassembly and Replacement 28 30 32 33 37 39 41 43 44 47 52 53 54 55 Disassembling Veriton 5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Disasembling the Veriton 7100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Chapter 4 Troubleshooting Power-On Self-Test (POST) . . . . POST Error Messages List . . . . . Error Symptoms List . . . . . . . . . . Undetermined Problems . . . . . . . Chapter 5 71 ................................... ................................... ................................... ................................... Jumper and Connector Information 72 73 75 79 81 Jumpers and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Chapter 6 FRU (Field Replaceable Unit) List 85 Veriton 5100 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Veriton 7100 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Appendix A Model Definition and Configuration 97 Veriton 5100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Veriton 7100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Appendix B Test Compatible Components 99 MS DOS V6.22 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Microsoft Windows 98SE (EN/TW) Environment Test. . . . . . . . . . . . . . . . . . . 101 Microsoft Windows 2000 Professional Environment Test . . . . . . . . . . . . . . . . 103 V Table of Contents Microsoft Win95/NT 4.0 Workstation Environment Test . . . . . . . . . . . . . . . . . IBM OS/2 Warp 4.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Novell Netware 4.12 & 5.1 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . SCO UNIX/Red Hat Linux Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C Index VI Online Support Information 104 105 106 107 109 111 Chapter 1 System Specifications Overview The Veriton 5100/7100 supports Intel® Pentium III Flip Chip-Pin Grid Array (FC-PGA) processor based Micro ATX, IBM PC/AT compatible system with PCI/AGP bus. Chapter 1 1 Features Performance ! Intel® Pentium III processor which uses the FC-PGA 370 socket. ! 128/256 KB PBSRAM L2 cache incorporated in Intel® Pentium III (Coppermine) processor. ! Maximum of 512 MB SDRAM within 3 DIMM slots up to 133MHz. ! Support AGP 2.0 including 4x AGP data transfers. ! Integrated LAN Controller (82801BA). ! 3.5-inch and 5.25-inch floppy disk drives. ! CD-ROM/DVD-ROM drive ! High capacity, Enhanced-IDE hard disk ! Power management features ! CPU SMM (System Management Mode), STOP clock control ! On-board PCI master enhanced local bus IDE (Embedded in 82801BA chipset). ! PIO mode 4 ! Ultra DMA/100, Ultra DMA/66 & Ultra DMA/33 modes ! Plug-and-Play (PnP) feature ! Power management features ! Support for APM-1.2 for Non-ACPI implementations ! ACPI 1.0 compliant ! Software shutdown for Windows 95/98 ! Hardware monitor function (only support SMB) Multimedia ! 3-D quality audio system via onboard audio controller ! Audio-in/Line-in, Audio-out/Line-out, Headphone-in, Mic-in, and Game/MIDI interface Connectivity 2 ! One AGP and three PCI slots ! PS/2 mouse and keyboard interface ! Two serial and one parallel interface ! Four USB ports ( available on front and rear panels) ! High-speed fax/data PCI modem (optional) ! 10Base-T/100Base-TX network support with remote wake-up function Chapter 1 Human-centric design and ergonomics Chapter 1 ! Slim desktop form factor ! Separate computer stand and rubber stands for quick and easy positioning ! Space-saver solution ! Accessible I/O ports ! Easy-to-open housing design for quick upgrade 3 Front Panel-Veriton 5100 4 Chapter 1 Label Icon Description 1 USB Ports 2 Microphone-in Port* 3 Speaker-out/Line-out Port 4 Hard Disk Drive Activity Light-emitting Diode (LED) 5 System Activity LED 6 Power LED 7 Power Switch 8 CD-ROM/DVD-ROM Headphone/Earphone Port 9 Volume Tuner 10 CD-ROM/DVD-ROM LED 11 CD-ROM/DVD-ROM Tray 12 Fast Forward/Skip Button 13 Stop/Eject Button 14 Floppy Disk Drive Eject Button 15 3.5-inch Floppy Disk Drive 16 Floppy Disk Drive LED 17 5.25-inch Drive Bays NOTE: The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it. Chapter 1 5 Rear Panel-Veriton 5100 6 Chapter 1 Label Icon Color Description 1 Power Supply 2 Power Switch 3 Power Cord Socket 4 Green PS/2 Mouse Port 5 Purple PS/2 Keyboard Port 6 Black USB Ports 7 White Network Port 8 Teal or Turquoise Serial Port 9 Blue CRT/LCD Monitor Port 10 Burgundy Parallel/Printer Port 11 Gold Game/MIDI Port 12 Lime Audio-out/Line-out Jack 13 Light blue Audio-in/Line-in Jack 14 Microphone-in Port * 15 Expansion Slots NOTE: The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it. Chapter 1 7 Front Panel-Veriton 7100 The computer’s front panel consists of the following: Label 8 Icon Description 1 CD-ROM/DVD-ROM tray 2 Stop/Eject Button 3 Skip/Forward Button 4 Hard disk drive activity light-emitting diode (LED) 5 System activity LED 6 Power LED 7 Power button 8 CD-ROM/DVD-ROM LED 9 Volume Tuner 10 CD-ROM/DVD-ROM Headphone/Earphone port 11 5.25-inch drive bays Chapter 1 Label Icon Description 12 3.5-inch floppy disk drive 13 Floppy disk drive LED 14 Floppy disk drive eject button 15 Speaker-out/Line-out port 16 Microphone-in port * 17 USB ports * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it. Chapter 1 9 Rear Panel-Veriton 7100 Label Icon Color 1 Power Switch 2 Power cord socket 3 White Network port 4 Burgundy Parallel/printer port 5 Gold Game/MIDI port 6 10 Description Power Supply 7 Green PS/2 mouse port 8 Purple PS/2 keyboard port 9 Black USB ports Chapter 1 Label Icon Color Description 10 Teal or Turquoise Serial port 11 Blue CRT/LCD Monitor port 12 Lime Audio-out/Line-out jack 13 Light blue Audio-in/Line-in jack 14 Microphone-in port * 15 Expansion slots * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it. Chapter 1 11 Main Board Layout 1 2 3 4 5 25 24 23 6 22 8 21 9 7 20 10 19 18 11 17 16 12 15 14 13 12 1 Audio Power AMP 14 FDD Connector 2 MIDI/Game (Upper), Line-Out (Left), Line-In (Middle), and Mic-In Ports (Right) 15 EIDE Connector 3 Parallel Port, VGA Port and Serial Port 1 16 Battery 4 Network Port and USB Ports 17 Buzzer 5 PS/2 Mouse Port and Keyboard Port 18 Intel 82801BA Chipset 6 Transformer 19 4MB FWH 7 FAN Connector 20 Intel 82815 Chipset 8 Platform LAN Connector 21 AGP 9 Socket 370 CPU 22 Super I/O Chipset 10 Power Connector 23 3 PCI 11 3 DIMM Sockets 24 CNR 12 H/W Mon. AD1024 25 Audio Chipset 13 Clock Generator Chapter 1 Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Programmable keys The programmable keys help you directly access a URL (Web site) or launch any program, files, or application in your system. The fifth key is set to launch the media player. If you want to configure the settings of each key right click on the Magic Keyboard icon located on the desktop. Internet/Suspend keys The internet/Suspend keys consist of three buttons: Icons Chapter 1 Key Description E-mail Launches your e-mail application. Web Browser Launches your current default browser. Suspend/Resume Press this button to put the system to sleep. Press again to wake up. 13 Multimedia keys Allow you to play, pause, stop, step forward, or step back a song or movie conveniently using your keyboard. Icons Key Description Play/Pause Press to start playing an audio or video file. Press again to pause. Stop Press to stop playing the audio or video file. Forward Press to skip forward to the next file and start playing. Backward Press to skip backward to the previous file and start playing. Volume control/Mute The volume control/Mute knob controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound. Cursor keys The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric keypad when the Num Lock is toggled off. Lock keys The keyboard has three lock keys which you can toggle on and off to switch between two functions. Lock Key 14 Description Caps Lock When activated, all alphabetic characters typed appear in uppercase (same function as pressing Shift +). Num Lock When activated, the keypad is set to numeric mode, i.e., the keys will function as a calculator (complete with arithmetic operators such as +, -, x, and /). Scroll Lock When activated, the screen moves one line up or down when you press the up arrow or down arrow respectively. Take note that Scroll Lock may not work with some applications. Chapter 1 Windows keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Application key Chapter 1 Description Start button. Combinations with this key perform special functions, such as: ! Windows + Tab: Activate the next Taskbar button ! Windows + E: Explore My Computer ! Windows + F: Find Document ! Windows + M: Minimize All ! Shift + Windows + M: Undo Minimize All ! Windows + R: Display the Run dialog box Opens the application’s context menu (same function as clicking the right button of the mouse). 15 Hardware Specifications and Configurations Processor Item Specification Type Intel® Pentium III- Coppermine processors Slot Socket 370 Speed Internal : 450/500/533/550/600/667/733/800/866 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.) Voltage Processor voltage can be detected by the system without setting any jumper. External: 100/133 MHz BIOS Item Specification BIOS code programmer Award BIOS version V4.0 BIOS ROM type Flash ROM BIOS ROM size 4Mbits BIOS ROM package 32-pin DIP package Support protocol PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1a, Bootable CD-ROM 1.0, ATAPI Boot from CD-ROM feature Yes Support to LS-120 drive Yes Support to BIOS boot block feature No NOTE: The BIOS can be overwritten/upgraded using the AFLASH utility (AFLASH.EXE). BIOS Hotkey List Hotkey + F8 + Function Description Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Enable hidden page of BIOS Setup Utility Press in BIOS Setup Utility main menu screen, the Advanced Options menu then appears. The items on the Advanced Options menu are: Memory/Cache Options PnP/PCI Options Alt + F4 Enable hidden page of BIOS Setup Utility Press in BIOS Setup Utility main menu screen, the Advanced Options menu then appears. The items on the Advanced Options menu are: Memory/Cache Options PnP/PCI Options Chips Options 16 Chapter 1 S58M-Ch1.fm Page 17 Thursday, August 3, 2000 9:41 AM This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Specification Memory socket number 3 sockets (3 banks) Support memory size per socket 64/128/256MB Support maximum memory size 512MB Support memory type SDRAM Support memory speed 100/133MHz (PC100/ PC133) (for Local Bus speed 100/133MHz) Support memory voltage 3.3 V Support memory module package 168-pin DIMM Support to parity check feature Yes Support to Error Correction Code (ECC) feature. Yes Memory module combinations You can install memory modules in any combination as long as they match the Memory Combination specifications. Memory Combinations-100 MHz DIMM 1 DIMM 2 DIMM 3 TOTAL 128M 128M 128M 384M 256M 256M 0M 512M 64M 64M 64M 192M 32M 32M 32M 96M 16M 16M 16M 48M Memory Combinations-133 MHz DIMM 1 256/DS M DIMM 2 256/DS M DIMM 3 TOTAL 0M 512M 64/SS M 64/SS M 64/SS M 192M 128/SS M 128/SS M 128/SS M 384M NOTE: For Memory Combinations-133 MHz, if memory is double-sided, only slot 1 and slot 2 will work. The maximum memory size of S58M is 512M. Users can make different combinations of double-sided memory in slot 1 and slot 2; single-sided memory in slot 1, 2, and 3, but, the total memory should not go beyond 512M. Cache Memory Item Specification First-Level Cache Configurations Cache function control Enable/Disable by BIOS Setup (Advanced options) Second-Level Cache Configurations Below information is only applicable to system with installed Pentium III processor. L2 Cache RAM type PBSRAM L2 Cache RAM size 128/256 KB L2 Cache RAM speed One-half the processor core clock frequency L2 Cache RAM voltage Pentium III processor: 1.65V L2 Cache function control Enable/Disable by BIOS Setup L2 Cache scheme Fixed in write-back 17 Video Interface Item Specification Video controller Embedded in Intel 82801BA ICH II Video controller resident bus AGP bus Video interface support Video YUV texture in all texture formats H/W DVD accelerator *32 - 24bpp color data is processed using a 32bpp data format. Bits Per Pixel (Frequency in Hz) 8-bit Indexed Display Screen Resolution Bits Per Pixel (Frequency in Hz) 16-bit Indexed) Bits Per Pixel (Frequency in Hz) 24-bit Indexed 320x240 70 70 70 320x240 70 70 70 352x480 70 70 70 352x576 70 70 70 400x300 70 70 70 512x384 70 70 70 640x400 70 70 70 640x480 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 720x480 75, 85 75, 85 75, 85 720x576 60, 75, 85 60, 75, 85 60, 75, 85 800x600 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 1024x768 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 1152x864 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 1280x720 60, 75, 85 60, 75, 85 60, 75, 85 1280x960 60, 75, 85 60, 75, 85 60, 75, 85 1280x1024 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 1600x900 60, 75, 85 60, 75, 85 60, 75, 85 1600x1200 60, 70, 72, 75, 85 Not available Not available NOTE: You may disable the on-board video function in the BIOS Utility. 18 Chapter 1 Audio Interface Item Audio controller Specification Embedded in Intel 82801BA ICH II Audio controller resident bus AC’97 link Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Resolution 16 bits Compatibility AC’97 2.1 compliant Sound Blaster Pro compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance PCI audio accelerator Full native DOS games compatibility High-Quality ESFM music synthesizer MPU-401(UART mode) interface for wavetable synthesizers and MIDI devices Integrated dual game port Meets PC 97/PC98 and WHQL specifications Music synthesizer Yes Sampling rate 44.1 KHz MPU-401 UART support Yes Microphone jack Supported On audio-I/O board (connects via CN8) Headphone jack Supported On audio-I/O board (connects via CN8) Package QFP64 IDE Interface Item Specification IDE controller Embedded in Intel 82801BA ICH II IDE controller resident bus PCI bus Number of IDE channel 2 on-board: 40-pin hard disk drive connector, Support IDE interface E-IDE (up to PIO mode 4 and Ultra DMA/33, Ultra DMA/66 and Ultra DMA/100 mode 2) ANSIS ATA rev.4.0 ATAPI Support bootable CD-ROM Yes Floppy disk drive Interface Item Specification Floppy disk drive controller Embedded in LPC 47B277 Floppy disk drive controller resident bus LPC Support FDD format 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB; 3-mode Chapter 1 19 Parallel Port Item Specification Parallel port controller Embedded in LPC 47B277 Parallel port controller resident bus LPC Number of parallel ports 1 Support ECP/EPP ECP / EPP 1.7 & 1.9 Connector type 25-pin D-type female connector Parallel port function control Enable/disable by BIOS Setup Optional ECP DMA channel (in BIOS Setup) DMA channel 1 DMA channel 3 Optional parallel port I/O address (via BIOS Setup) 378h 278h Optional parallel port IRQ (via BIOS Setup) IRQ5 IRQ7 Serial Port Item Specification Serial port controller Embedded in Intel 82801BA ICH II Serial port controller resident bus LPC Number of serial port 2 Serial ports location CN4, COM 2 16550 UART support Yes Connector type 10-pin connector Optional serial port I/O address (via BIOS Setup) 3F8h, 2F8h, 3E8h, 2E8h Optional serial port IRQ (via BIOS Setup) 4, 3 Modem Item Specification Fax modem data baud rate (bps) 14.4K bps Data modem data baud rate (bps) 56K bps Voice modem Yes Modem connector type RJ11 Full duplex Not applicable USB Port Item 20 Specification Universal HCI USB 1.0 USB Class Support legacy keyboard for legacy mode Chapter 1 Memory Address Map Address Size Function 000000 - 07FFFF 512KBytes Host Memory 080000 - 09FFFF 128KBytes Host/PCI Memory 0A0000 - 0BFFFF 128KBytes PCI/ISA Video Buffer Memory 0C0000 - 0C7FFF 32KBytes Video BIOS Memory 0C8000 - 0DFFFF 96Kbytes ISA Card BIOS & Buffer Memory 0E0000 - 0EFFFF 64Kbytes BIOS Extension Memory Setup and Post Memory PCI Development BIOS 0F0000 - 0FFFFF 64Kbytes System BIOS Memory 100000 - UPPER LIMIT Main Memory UPPER LIMIT - 4GBytes PCI Memory PCI INTx# and IDSEL Assignment Map PCI INTx # PCI Devices INTA# Device IDSEL: ADxx PCI Slot 1 AD16 INTB# PCI slot 2 AD17 INTC# PCI slot 3 AD22 PCI Slot IRQ Routing Map PCI INTX# INTA INTB INTC INTD Bus Mastering PCI 1 Route 1 Route 2 Route 3 Route 4 Enabled PCI 2 Route 4 Route 1 Route 2 Route 3 Enabled PCI 3 Route 3 Route 4 Route 1 Route 2 Enabled Chapter 1 21 I/O Address Map Hex Range Devices 000-00F DMA Controller-1 020-021 Interrupt Controller-1 040-043 System Timer 060-060 Keyboard Controller 8742 061-061 System Speaker 070-071 CMOS RAM Address and Real Time Clock 081-08F DMA Controller-2 0A0-0A1 Interrupt Controller-2 0C0-0DF DMA Controller-2 0F0-0FF Math Co-Processor 170-177 Secondary IDE 1F0-1F7 Primary IDE 278-27F Parallel Printer Port 2 2F8-2FF Serial Asynchronous Port 2 378-37F Parallel Printer Port 1 3F0-3F5 Floppy Disk Controller 3F6-3F6 Secondary IDE 3F7-3F7 Primary IDE 3F8-3FF Serial Asynchronous Port 1 0CF8 Configuration Address Register 0CFC Configuration Data Register 778-77A Parallel Printer Port 1 IRQ Assignment Map IRQx IRQ0 System Devices Timer Add-On-Card Devices N IRQ1 Keyboard N IRQ2 Cascade Interrupt Control N IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Reserved IRQ5 Parallel Port (Alternate) Reserved IRQ6 Floppy Diskette Reserved IRQ7 Parallel Port Reserved IRQ8 Real Time Clock N IRQ9 N Reserved IRQ10 N Reserved IRQ11 N Reserved IRQ12 PS/2 Mouse Reserved IRQ13 Math Co-processor Exception N IRQ14 Fix Diskette Reserved IRQ15 Fix Diskette Reserved NOTE: N - Not in use 22 Chapter 1 DRQ Assignment Map DRQx System Devices Add-On-Card Devices DRQ0 N Reserved DRQ1 N Reserved DRQ2 Floppy Diskette N DRQ3 N Reserved DRQ4 Cascade N DRQ5 N Reserved DRQ6 N Reserved DRQ7 N Reserved NOTE: N - Not in use Main Board Major Chips Item Controller North Bridge Intel 82815 GMCH South Bridge Intel 82801BA ICH II Super I/O controller SMSC LPC47B277 Audio controller Built-in Intel 82801 ICH LAN controller Intel 82562EM HDD controller Built-in Intel 82801BA ICH II Keyboard controller Built-in Intel 82801BA ICH II RTC Built-in Intel 82801BA ICH II Environmental Requirements Item Specifications Temperature Operating +10 ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 20% to 80% RH Non-operating 20% to 80% RH Vibration Operating (unpacked) 5 ~ 16.2 Hz: 0.38 mm 16.2~250 Hz: 0.2G Non-operating (packed) 5 ~ 27.1 Hz: 0.6 G 27.1 ~ 50 Hz: 0.4 mm 50 ~ 500 Hz: 2 G Mechanical Specifications Item Weight One 3.5 FDD and one 3.5 HDD Specification Depends on local configuration (without packing) Dimensions (main footprint) Chapter 1 Veriton 5100: 23 Switching Power Supply 145W Input Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz Input Voltage Variation Range 100 - 120 VRMS 90-132 VRMS 200 - 240 VRMS 180-264 VRMS Input Current Measuring Range 4A 90 -132 VRMS 3A 180 - 264 VRMS (This is for 145 power supply) NOTE: 1. This "4A" includes the outlet supply current: 2A. 2. Measure at line input 90VRMS and maximum load condition. Output Requirements Regulation Current Rating +5V +-5% 15A +12V +-5% 3A -12V +-10% 0.3A +3.3V +-5% 12A -5V +-10% 0A +5Vaux +-5% 1A NOTE: +5V and 3.3V total power is 100W max. 24 Chapter 1 Power Management Functions Device Standby Mode ! Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). ! Hard disk drive goes into Standby mode (for ATA standard interface). ! Disable V-sync to control the VESA DPMS monitor. ! Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). ! Resume recovery time: 3-5 sec. Global Standby Mode ! Global power management timer (2-120 minutes, time step=10 minute). ! Hard disk drive goes into Standby mode (for ATA standard interface). ! Disable H-sync and V-sync signals to control the VESA DPMS monitor. ! Resume recovery time: 7-10 sec. Suspend Mode ! Independent power management timer (2-120 minutes, time step=10 minutes) or pushing external switch button ! CPU goes into SMM. ! CPU asserts STPCLK# and goes into the Stop Grant State. ! LED on the panel turns amber color. ! Hard disk drive goes into SLEEP mode (for ATA standard interface). ! Disable H-sync and V-sync signals to control the VESA DPMS monitor. ! Return to original state by pushing external switch button. Suspend to RAM Chapter 1 ! The system context is maintained in system memory ! Power is shut to non-critical circuits. ! Memory is retained, and refreshes continually. ! All clocks shut except RTC. ! Return to original state by pushing external switch button & “PME” events at ACPI mode. 25 26 Chapter 1 Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup. Chapter 2 27 Entering Setup To enter Setup, press the key combination NOTE: You must press . simultaneously while the system is booting. The Setup Utility main menu then appears: ! ! ! ! ! ! ! ! Setup Utility System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen. It allows you to view and change only the basic configuration of your system. If you are an advanced user, you may want to check the detailed configuration of your system. Detailed system configurations are contained in the Advanced Level. To view the Advanced Level menu, press F8 or the Alt + F4 keys simultaneously. NOTE: The F8 and Alt + F4 keys work only when you are in the main menu. This means that you can activate the advanced level and hidden information only when you are in the main menu. The following screen shows the Advanced Level main menu: ! Setup Utility System Information Product Information Disk Drives Onboard Peripherals Power Management Boot Options Date and Time System Security ! Advanced Options ! ! ! ! ! ! ! Load Default Settings Abort Settings Change 28 Chapter 2 The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. ! To select an option, move the highlight bar by pressing ! Press ! To change a parameter setting, press ! Press to return to the main menu. If you are already in the main menu, press exit Setup. to move to the next page or or then press . to return to the previous page. or until the desired setting is found. again to The parameters on the screens show default values. These values may not be the same as those in your system. The grayed items on the screens have fixed settings and are not user-configurable. Chapter 2 29 System Information The following screen appears if you select System Information from the main menu. System Information Processor ........................... Processor Speed ..................... Level 1 Cache ....................... Level 2 Cache ....................... Diskette Drive A .................... Diskette Drive B .................... Pentium III 600 MHz 32 KB, Enabled 256 KB, Enabled 1.44 MB 3.5-inch None IDE Primary Channel Master .......... IDE Primary Channel Slave ........... IDE Secondary Channel Master ........ IDE Secondary Channel Slave ......... Total Memory ........................ 1st Bank........................... 2nd Bank........................... 3rd Bank........................... HardDisk,xxxx M.B. None IDE CD-ROM None 64 MB SDRAM, 32 MB SDRAM, 32 MB none Serial Port 1 ....................... Serial Port 2 ....................... Parallel Port ....................... PS/2 Mouse .......................... 3F8h, IRQ 4 Disabled 378h, IRQ 7 Installed This page shows the current basic configuration of your system. The following table describes the parameters found in the System Information pages: Parameter 30 Description Format Processor Specifies the type of processor currently installed in your system. Processor Speed Specifies the speed of the processor currently installed in your system. Level 1 Cache Specifies the first-level or the internal memory (i.e., the memory integrated into the processor) size, and whether it is enabled or disabled. Cache size in KB Level 2 Cache Specifies the second-level cache memory size currently supported by the system. Cache size in KB Diskette Drive A Shows the diskette drive A type. Capacity, dimension Diskette Drive B Shows the diskette drive B type. Capacity, dimension IDE Primary Channel Master Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel. Drive type, capacity IDE Primary Channel Slave Drive type, capacity Specifies the current configuration of the IDE device connected to the slave port of the primary IDE channel. Chapter 2 Parameter Description Format IDE Secondary Channel Master Specifies the current configuration of the IDE device connected to the master port of the secondary IDE channel. Drive type, capacity IDE Secondary Channel Slave Specifies the current configuration of the IDE device connected to the slave port of the secondary IDE channel. Drive type, capacity Total Memory Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Memory size in MB 1st Bank Indicates the type of DRAM installed in the DIMM 1 socket. The None setting indicates that there is no DRAM installed. DIMM type, capacity in MB 2nd Bank Indicates the type of DRAM installed in the DIMM 2 socket. The None setting indicates that there is no DRAM installed. DIMM type, capacity in MB 3rd Bank Indicates the type of DRAM installed in the DIMM 3 socket. The None setting indicates that there is no DRAM installed. DIMM type, capacity in MB Serial Port 1 If enabled, indicates the IRQ and Direct Memory Address (DMA) assigned to serial port 1. DMA, IRQ Serial Port 2 If enabled, indicates the IRQ and Direct Memory Address (DMA) assigned to serial port 2. DMA, IRQ Parallel Port If enabled, indicates the IRQ and Direct Memory Address (DMA) assigned to the parallel port. DMA, IRQ PS/2 Mouse Specifies the presence of a PS/2 mouse Installed or Disabled Chapter 2 31 Product Information The screen below appears if you select Product Information from the main menu: Product Information Product Name ................... Acer Veriton 5100/7100 System S/N ..................... N/A Main Board ID .................. S58M Main Board S/N ................. N/A System BIOS Version ............ V4.0 SMBIOS Version ................. 2.3 *System BIOS ID.................. R01-A0 EN *BIOS Release Date............... Jan 03,’00 NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support). The following table describes the parameters found in this menu: Parameter 32 Description Product Name Displays the model name of your system. System S/N Displays your system’s serial number. Main Board ID Displays the main board’s identification number. Main Board S/N Displays your main board’s serial number. System BIOS Version Specifies the version of your BIOS utility. SMBIOS version The System Management Interface (SM) BIOS allows you to check your system hardware components without actually opening your system. Hardware checking is done via software during start up. This parameter specifies the version of the SMBIOS utility installed in your system. System BIOS ID Specifies the version ID of the BIOS utility. BIOS Release Date Displays the release date of the BIOS utility. Chapter 2 Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. NOTE: The following screen shows the Disk Drives menu: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. Disk Drives Diskette Drive A .................[1.44 MB 3.5-inch] Diskette Drive B .................[None] ! * ! * ! * ! * IDE IDE IDE IDE Primary Channel Master Primary Channel Slave Secondary Channel Master Secondary Channel Slave The following table describes the parameters found in this menu. Parameter Description Diskette Drive A / B Allows you to configure your floppy drive IDE Primary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 1. IDE Primary Channel Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 1. IDE Secondary Channel Master Lets you configure the hard disk drive connected to the master port of IDE channel 2. IDE Secondary Channel Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 2. Chapter 2 Options None 360 KB, 5.25-inch 1.2 MB, 5.25-inch 720 KB, 3.5-inch 1.44 MB, 3.5-inch 2.88 MB, 3.5-inch 33 The following screen appears if you select any of the IDE drive parameters: IDE Primary Channel Master Device Detection Mode ............... [Auto] Device Type........................ Hard Disk Cylinder........................... [8354] Head............................... [16] Sector............................. [63] Size............................... [4311] M.B. Hard Disk LBA Mode .................. [Auto] *Hard Disk Block Mode................ [Auto] *Hard Disk 32 Bit Access............. [Enabled] *Advanced PIO Mode................... [Enabled] *DMA Transfer Mode................... [Enabled] NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. IDE Primary Channel Slave Device Detection Mode ............... [Auto] Device Type........................ None Cylinder........................... [0] Head............................... [0] Sector............................. [0] Size............................... [0] M.B. 34 Chapter 2 IDE Secondary Channel Master Device Detection Mode ............... [Auto] Device Type........................ None Cylinder........................... [0] Head............................... [0] Sector............................. [0] Size............................... [0] M.B. IDE Secondary Channel Slave Device Detection Mode ............... [Auto] Device Type ........................ IDE CD-ROM *Advanced PIO Mode ................... [Enabled] *DMA Transfer Mode ................... [Enabled] NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. The following table describes the parameters found in this menu. Parameter Description Options Device Detection Mode Lets you specify the type of hard disk installed in your system. If you want BIOS to automatically configure your hard disk, select Auto. If you know your hard disk type, you can enter the setting manually. Auto, None, or User. The User setting allows you to enter your settings manually if you know your hard disk type. The Auto setting also sets the Cylinder, Head, Sector, and Size parameters. Setting this parameter also sets the Cylinder, Head, Sector, and Size parameters. Device Type Chapter 2 Display the type of device installed. Not configurable. The default is Hard Disk. 35 Parameter 36 Description Options Cylinder Specifies your hard disk’s number of cylinders, and is automatically set depending on your Type parameter setting. Only Device Detection Mode is set to User, the item Cylinder will be available; Otherwise it is non-configurable. Head Specifies your hard disk’s number of heads, and is automatically set depending on your Type parameter setting. Only Device Detection Mode is set to User, the item Head will be available; Otherwise it is non-configurable. Sector Specifies your hard disk’s number of sectors, and is automatically set depending on your Type parameter setting. Only Device Detection Mode is set to User, the item Sector will be available; Otherwise it is non-configurable. Size Specifies the size of your hard disk, in MB, and is automatically set depending on your Type parameter setting It will turn to gray and will be non- configurable. Hard Disk LBA Mode Set to “Auto” under DOS and Windows. Set to “Disabled” under Novell Netware and Unix. Auto or Disabled Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, the BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle. Auto or Disabled Hard Disk 32-bit Access Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk access. This enhanced IDE feature works only under DOS, Windows 3.x, Windows 95/98, Windows NT, and Novell NetWare. Enabled or Disabled Advanced PIO Mode When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function, it allows for faster data recovery and read/ write timing that reduces hard disk activity time. This results in better hard disk performance. Auto, Mode 0, 1, 2, 3 or 4 DMA Transfer Mode The Ultra DMA and Multi-DMA modes enhance hard disk performance by increasing the transfer rate. However, besides enabling these features in the BIOS Setup, both the Ultra DMA and Multi-DMA modes require the DMA driver to be loaded. Auto Multiword Mode 0, 1, 2 Ultra Mode 0, 1, 2, 3, 4 Disabled Chapter 2 Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Onboard Peripherals Serial Port 1 ....................... [Enabled] Base Address ....................... [3F8h] IRQ ................................ [4] Serial Port 2 ........................ [Disabled] Base Address ....................... [---] IRQ ................................ [---] Parallel Port ....................... Base Address ....................... IRQ ................................ Operation Mode ..................... ECP DMA Channel .................. [Enabled] [378h] [7] [EPP] [-] Floppy Disk Controller .............. IDE Controller ...................... PS/2 Mouse Controller ............... USB Host Controller ................. USB Legacy Mode .................... [Enabled] [Both] [Enabled] [Enabled] [Enabled] Onboard Audio Chip .................. Game Port Address ................... Midi Port Address ................... Midi Port IRQ ....................... [Enabled] [201] [330] [5] The following table describes the parameters found in this menu. Parameter Description Options Serial Port 1 Lets you enable or disable the serial port 1. Enabled or Disabled Serial Port 2 Lets you enable or disable the serial port 2. Disabled or Enabled Base Address Lets you set a logical base address for each serial port. This parameter is configurable only if the Serial Port parameter is enabled. 3F8h (for serial port 1), 2F8h (for serial port 2), 3E8h, 2E8h IRQ Lets you assign an interrupt for each serial port. This parameter is configurable only if the Serial Port parameter is enabled. 4 or 11(for serial port 1), 3 or 10 (for serial port 2) Parallel Port Lets you enable or disable the parallel port. Enabled or Disabled Base Address 3BCh, 378h, 278h Lets you set a logical base address for the parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. IRQ Lets you assign an interrupt for the parallel port. This parameter is configurable only if the Parallel Port parameter is enabled. 7 or 5 Operation Mode Lets you set your parallel port’s operation mode. This parameter is configurable only if the Parallel Port parameter is enabled. Enhanced Parallel Port (EPP) Allows you to assign a DMA channel for the ECP parallel port function. This parameter is configurable only if you select the Extended Capabilities Port (ECP) as the operation mode. 1 or 3 Bidirectional Standard Parallel Port (SPP) Extended Capabilities Port (ECP) ECP DMA Channel Chapter 2 37 Parameter 38 Description Options Floppy Disk Controller Lets you enable or disable the onboard floppy disk controller. Enabled or Disabled IDE Controller Lets you enable or disable the onboard primary, secondary or both IDE interfaces. Both, Primary, or Disabled PS/2 Mouse Controller Lets you enable or disable the onboard PS/2 mouse controller Enabled or Disabled USB Host Controller Lets you enable or disable the onboard USB host controller. Enabled or Disabled USB Legacy Mode Lets you activate or deactivate the USB keyboard connected to your system. When activated, the USB keyboard functions in a DOS environment. Enabled or Disabled Onboard Audio Chip Lets you enable or disable the onboard audio controller Enabled or Disabled Game Port Address Sets the I/O base address of the game port. 201, 209, or Disabled Midi Port Address Sets the I/O base address of the midi port. 330, 300, or Disabled Midi Port IRQ Sets the IRQ channel of the midi port. 5 or 10 Chapter 2 Power Management The Power Management menu lets you configure the system power-management feature. It works only under APM mode. IMPORTANT:If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective. The following screen shows the Power Management parameters and their default settings: Power Management Power Management Mode ............... [Enabled] IDE Hard Disk Standby Timer ........ [OFF] System Sleep Timer ................. [OFF] Sleep Mode ....................... [-------] Power Switch < 4 sec ................ [Suspend] System wake-up event Modem Ring Indicator ............... [Disabled] PCI Power Management ............... [Enabled] RTC Alarm ......................... [Disabled] Resume Day .......................[--] Resume Time ......................[--:--:--] Restart on AC/Power Failure ....... [Disabled] ACPI Sleep State ................... [S1] The following table describes the parameters found in this menu. Parameter Description Options Power Management Mode Allows you to reduce the system’s power consumption. When enabled, the IDE hard disk and system timers become configurable. Enabled or Disabled IDE Hard Disk Standby Timer Allows the hard disk to enter Standby mode after inactivity of 1 to 15 minutes, depending on your setting. Off or 1 to 15 minutes System Sleep Timer Automatically puts the system to powersaving mode after a specified period of inactivity. Any keyboard or mouse action, or any activity detected from the IRQ channels resumes system operation. Off, or 2, 5, 10, 15, 20, 30, 40, 50...120 minutes Sleep Mode Lets you specify the power-saving mode that the system will enter after a specified period of inactivity. This parameter is configurable only if the System Sleep Timer is enabled. Suspend or Standby Chapter 2 39 Parameter 40 Description Options Suspend or Power Off Power Switch < 4 sec. Lets you specify whether to automatically turn off the machine or put the system to Suspend mode when the power switch is pressed for less than 4 seconds. System Wake-up Event Lets you specify the activity that will resume the system to normal operation. Modem Ring Indicator Wakes the system from Sleep mode once any fax/modem activity is detected. Disabled or Enabled PCI Power Management Allows the system to be awaken by the PME function. Enabled or Disabled RTC Alarm Allows you to set a certain time on a certain day to wake-up your system from suspend mode. Disabled or Enabled Resume Day If RTC alarm is enabled, the system will User Input resume operation at the time indicated here. Resume Time If RTC alarm is enabled, the system will User Input resume operation at the time indicated here. Restart on AC/ Power Failure When power failure occurs, your system automatically stops functioning. Setting this parameter to Enabled lets you set your computer to automatically turn on once power resumes. The Disabled setting leaves the computer off. Disabled or Enabled ACPI Sleep State When set to S1, system enters standby mode when power management mode is enabled. When set to S3, system enters suspend to RAM mode. S1 or S3 Chapter 2 Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Boot Options Boot Sequence 1st. [Floppy Disk A:] 2nd. [Hard Disk C:] 3rd. [IDE CD-ROM] 4th. [Intel ® Boot Agent Version 3.0] Primary Display Adapter.............. [Auto] Fast Boot ........................... [Auto] Silent Boot ......................... [Enabled] Num Lock After BOOT ................. [Enabled] Memory Test ......................... [Disabled] *Configuration Table ................. [Enabled] Update BIOS with Boot Block ......... [Disabled] *Language Type ....................... [English] NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. The following table describes the parameters found in this menu. Parameter Boot Sequence Description Allows you to specify the boot search sequence. Options Floppy Disk Hard Disk IDE CD-ROM Intel (R) Boot Agent Version 3.0 ( boot from LAN) Primary Display Adapter Lets you activate the onboard video controller as your primary adapter, or automatically disable it once BIOS detects that there is a video card installed in your system. Auto or Onboard Fast Boot Allows you to define your system’s booting process, whether to skip some POST routines or proceed with the normal booting process. Auto or Disabled Silent Boot Enabled or Disabled When enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. Then, the screen displays the operating system prompt (as in DOS) or logo (as in Windows). If any error occurs while booting, the system automatically switches to the text mode. You may also switch to the text mode while booting by pressing F9 after you hear a beep that indicates the activation of the keyboard. Chapter 2 41 Parameter 42 Description Options Num Lock After Boot Allows you to activate or deactivate the Num Lock function upon booting. Enabled or Disabled Memory Test Lets you specify whether you want BIOS to perform or bypass the memory test. This parameter is only available when Fast Boot is disabled. Disabled or Enabled Configuration Table This parameter allows you to enable or disable the display of the configuration table after POST but before booting. The configuration table gives a summary of the hardware devices and settings that BIOS detected during POST. Enabled or Disabled Update BIOS w/ Boot Block When enabled, it automatically flashed the BIOS file from the hard disk drive in case the system fails to boot up. Disabled or Enabled Language Type English or Japanese Select the language. Chapter 2 Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date.................................. [Mon Jan 03, 2000] Time.................................. [HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Description Lets you set the date following the weekdaymonth-day-year format. Options Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat Month: Jan, Feb...Dec Day: 1 to 31 Year: 1980 to 2099 Time Lets you set the time following the hourminute-second format. Hour: 0 to 23 Minute: 0 to 59 Second: 0 to 59 Chapter 2 43 System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: System Security Supervisor Password ................. [None] User Password ....................... [----] Disk Drive Controller Floppy Drive ....................... [Normal] Hard Disk Drive .................... [Normal] Processor Serial Number ............. [Disabled] The following table describes the parameters found in this menu. Parameter Description Options None or Present. The Present setting allows you to set a Setup password. For instructions on how to set a Setup password, refer to “Setting a Password” on page 45. Supervisor Password Prevents unauthorized access to the BIOS utility. User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. Disk Drive Controller Allows you to protect your system’s floppy drive and hard disk data from being modified (possible under DOS mode only). Floppy Drive Protects your floppy drive data from being modified. Normal, Write Protect All Sectors, Write Protect Boot Sectors Hard Disk Drive Protects your hard disk data from being modified. Normal, Write Protect All Sectors, Write Protect Boot Sectors Processor Serial Number 44 Chapter 2 Setting a Password 3. Enter the BIOS utility and select “System Security” . 4. Highlight the “Supervisor Password” parameter to set a Setup password, or “User Password” to set a power-on password. Then press the left or right arrow key. The following creen appears: Supervisor Password Enter your Password twice. The Password may be up to 7 characters long. Enter Password ...................... [!!!!!!!] Enter Password again ................ [!!!!!!!] Set or Change Password 5. Type a password. The password may consist of up to seven characters. Then press Enter. 6. Retype the password then press Enter. 7. After setting the password, highlight the “Set or Change Password” option. 8. Press Esc to return to the System Security screen. If you have set a Supervisor password (and/or User password), the Supervisor Password (and/or User password) setting automatically changes to Present. 9. Press Esc to return to the Main menu. 10. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 11. Select “Yes” to save the changes and reboot the system. If you have set a Supervisor password, the next time you want to enter the BIOS utility, you must key-in your Supervisor password. If you have set a User password, you will be prompted to enter that password every time you boot your system. Chapter 2 45 Changing or Removing the Password If you want to change one of your passwords, do the following: 1. Enter the BIOS utility and select “System Security”. 2. Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password). The Password menu appears. 3. From the Password menu, highlight the “Set or Change Password” option. 4. Enter a new password. 5. Press Esc to return to the System Security screen. 6. Press Esc to return to the main menu. 7. Press Esc to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. 8. Select “Yes” to save the changes. To remove the password, simply select the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password) from the System Security menu and set it to “None”. Bypassing the Password If you forgot your password, you can bypass the password security feature thru hardware configuration. RTC Battery Follow these steps to bypass the password: 1. Turn off and unplug the system. 2. Open the system housing. Take off battery and short it. 3. Place on RTC battery, reboot the system and enter setup menu, to load default setting. Clear CMOS Follow these steps to bypass the password: 1. Reset CMOS, by adjusting JPX1 to 1-2 2. Reboot the system. 3. Adjust the JPX1 back to 2-3 Password Check Follow the step to bypass the password: 1. 46 Adjust JPXB to 2-3 Chapter 2 Advanced Options NOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu. The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: Advanced Options ! Memory/Cache Options PnP/PCI Options ! CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system. Memory/Cache Options Selecting “Memory/Cache Options” from the Advanced Options menu displays the following screen: This menu lets you configure the system memory. Memory/Cache Options Level 1 Cache ....................... [Enabled] Level 2 Cache ....................... [Enabled] Memory at 15MB-16MB Reserved for .... [System] CPU frequency Multiplier .............[3X] The following table describes the parameters found in this sub-menu. Parameter Description Options Level 1 Cache (processor Cache) Lets you enable or disable the primary cache memory, i.e., the processor memory. Enabled or Disabled Level 2 Cache Lets you enable or disable the secondary cache memory. Enabled or Disabled Chapter 2 47 Parameter 48 Description Options Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. System or Expansion board CPU Frequency Multiplier Sets the Core/bus ratio of your system. The clock speed of the bus does not necessarily equal the CPU’s (core). The bus clock speed is often slower than the CPU clock speed. 3X, 3.5X, 4X, 4.5X.......8X Chapter 2 PnP/PCI Options The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PnP/PCI Options PCI IRQ Setting ..................... [Auto] INTA PCI Slot 1 ............. [--] PCI Slot 2 ............. [--] PCI Slot 3 ............. [--] INTB [--] [--] [--] PCI IRQ Sharing ...................... VGA Palette Snoop ................... Graphics Aperture Size .............. Plug and Play OS .................... Reset Resource Assignments .......... INTC [--] [--] [--] INTD [--] [--] [--] [Yes] [Disabled] [64] MB [Yes] [No] The following table describes the parameters found in this sub-menu. Parameter PCI IRQ Setting Description Options Select Auto to let BIOS automatically configure the plug- Auto or Manual and-play (PnP) devices installed in your system. Otherwise, select Manual. Note: Refer to your PCI card manual for technical information. PCI Slot 1 When you set the PCI IRQ Setting parameter to Auto, these parameters specify the auto-assigned interrupt for each of the PCI devices. If you set the PCI IRQ Setting parameter to Manual, you need to specify the interrupt that you want to assign for each PCI device installed in your system. User input PCI IRQ Sharing Setting this parameter to Yes allows you to assign the same IRQ to two different devices. To disable the feature, select No. Yes or No Note: If there are no IRQs available to assign for the remaining device function, we recommend that you enable this parameter. VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system. The VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAMDAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system. The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAMDACs. The signal goes through the cards continuously until all RAMDAC data has been updated. This allows the display of multiple images on the screen. Disabled or Enabled Note: Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. Chapter 2 49 Parameter Description Options Graphics Aperture Size This parameter determines the effective size of the graphics aperture. Graphics aperture is the address range that the AGP video and the CPU use to manage graphical objects. The lowest setting is 8 MB and the highest is 256 MB. User input Plug and Play OS When this parameter is set to Yes, BIOS initializes only PnP boot devices such as SCSI cards. When set to No, BIOS initializes all PnP boot and non-boot devices such as sound cards. Yes or No Note: Set this parameter to Yes only if your operating system is Windows 95/98/2000. Reset Resource Assignments Set this parameter to Yes to avoid IRQ conflict when installing non-PnP or PnP ISA cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots. After clearing the resource data, the parameter resets to No. No or Yes Chipset Settings The Chipset Settings will be shown only if you press Alt + F4 in main menu: Advanced Options ! Memory/Cache Options ! PnP/PCI Options ! *Chipset Settings Press Enter to view the Chipset settings information. 50 Chapter 2 The following screen displays the Chipset settings menu: • • • • • Chipset Settings Spread Spectrum ............... ICH Audio Codec ............... ICH SMBUS Controller .......... Delay Transaction ............. Determine DIMM Frequency ...... Parameter [Enabled] [Enabled] [Enabled] [Enabled] [Auto] Description Options Spread Spectrum This parameter lets you enable or disable the spread spectrum. Enabled or Disabled ICH Audio Codec This parameter lets you enable or disable the ICH Audio Codec. Enabled or Disabled ICH SMBUS Controller This parameter lets you enable or disable the ICH SMBUS controller. Enabled or Disabled Delay Transaction This parameter lets you enable or disable delay transaction. Enabled or Disabled Determine DIMM Frequency This parameter lets you set the frequency of DIMM. Auto, PC100 or PC133 Chapter 2 51 Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Load Default Settings Do you want to load default settings? [Yes] *[No] Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system. This option also allows you to restore the default settings. Choosing No returns you to the main menu without loading the default settings. 52 Chapter 2 Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Abort Settings Change Do you really want to abort settings change? *[Yes] [No] Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings. Choosing No returns you to the main menu. BIOS retains all changes that you have made. Chapter 2 53 Exiting Setup To exit the BIOS utility, simply press Esc. The following dialog box appears: Exit Setup Settings have been changed. Do you really want to exit setup? *[Yes] [No] Select Yes to exit Setup. Select No to return to the main menu. Exit Setup Settings have been changed. Do you want to save CMOS settings? *[Yes] [No] If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit Setup. 54 Chapter 2 Chapter 3 Machine Disassembly and Replacement This chapter contains 2 separate step-by-step procedures on how to disassemble the Veriton 5100 and 7100 desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screwdriver T Phillips screwdriver T Hexagonal screwdriver Plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatches when putting back the components. T Chapter 3 55 Disassembling the Veriton 5100 Removing the Housing Cover CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. 56 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Turn the thumbscrews counterclockwise to remove the cover. Set the screws aside. You will need the when replacing the housing cover. 4. Hold the sides of the cover with both hands. Slide it back about an inch and then gently pull it outward to detach it. Chapter 3 Removing a Link Bar 1. To remove a link bar, remove the screw that secures it to the housing. 2. Then gently lift the link bar and pull it out. Removing a DIMM 1. Press the latches on both sides of the DIMM socket outward, to release the DIMM. 2. Then gently lift the DIMM out to remove it. Chapter 3 57 Removing the Processor Follow these steps to remove the processor: 1. Detach the fan/heatsink cable connector . 2. Remove the fan/heatsink from the processor. 3. Pull the socket lever up to release the processor pins from the socket holes. 4. Pull out the processor from the socket. . WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands. 58 Chapter 3 Removing the Hard Disk Drive and 3.5-inch Diskette Drive Follow these steps to remove the hard disk drive: 1. Detach the power and disk drive cables from the hard disk and diskette drive. 2. Remove the screw that secures the link bar to the housing. 3. Lift up the link bar and pull it out. 4. Remove the four screws that hold the hard disk drive to the disk frame and detach the hard disk drive. Set the screws aside. Chapter 3 59 5. Remove the four screws that hold the diskette drive to the disk frame and pull out the diskette drive. Removing the CD-ROM Drive 1. 60 Remove the four screws that hold the CD-ROM drive to the bracket frame and pull out the CD-ROM drive. Chapter 3 Removing the PCI and AGP Expansion Cards 1. Remove the screw on the bracket of an expansion card. Set the screw aside. You will need it when replacing the expansion card. 2. Gently pull out the expansion card to remove it from the expansion slot. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices. Chapter 3 61 Removing the Power Supply 1. 62 Remove the four screws that hold the power supply to the housing and pull out the power supply. Chapter 3 Disassembling the Veriton 7100 Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Removing the Housing Cover 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Remove the four screws of the right panel using a screwdriver. Set the screws aside, you will need the when replacing the right panel of the unit. 4. Slide the right panel out and then gently pull it outward to detach it from the housing. Do the same for the left panel. Chapter 3 63 Removing the Front Panel 1. Release the 6 latches as shown below that holds the front panel and then it from the housing. Removing a DIMM 64 1. Press the latches on both sides of the DIMM socket outward, to release the DIMM. 2. Then gently lift the DIMM out to remove it. Chapter 3 Removing the Processor Follow these steps to remove the processor: 1. Detach the fan/heatsink cable connector . 2. Remove the fan/heatsink from the processor. 3. Pull the socket lever up to release the processor pins from the socket holes. 4. Pull out the processor from the socket. . WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with any metal or with your hands. Chapter 3 65 Removing the Hard Disk Follow these steps to remove the hard disk drive: 1. Remove the four screws that hold the hard disk drive to the disk frame. Set the screws aside. . 2. Detach the power and disk drive cables from the hard disk drive, then detach the hard disk from the drive frame. . Removing the Diskette Drive Follow these steps to remove the diskette drive: 1. 66 Remove the four screws holding the diskette drive. Chapter 3 2. Disconnect the power connector and the diskette drive cable, then remove the diskette drive from the housing. Removing the CD-ROM/DVD-ROM/CD-RW Drive Follow these steps to remove the CD-ROM//DVD-ROM/CD-RW drive: 1. Remove the four screws holding the CD-ROM/DVD-ROM/CD-RW drive, 2. Disconnect the power connector, CD-ROM/DVD-ROM/CD-RW drive cable, and audio cable, then remove the CD-ROM/DVD-ROM/CD-RW drive from the housing. Chapter 3 67 Removing the PCI and AGP Expansion Cards 1. Remove the screw on the bracket of the expansion card. Set the screw aside, you will need it when replacing the expansion card. 2. Gently pull out the expansion card to remove it from the expansion slot. . NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices. 68 Chapter 3 Removing the Audio Board 1. Disconnect the audio cable and the USB cable from the audio board. 2. Remove the 2 screws that hold the audio board, then remove it from the housing. Chapter 3 69 Removing the System Main Board 1. Put the housing to lying position with the open area facing upward. 2. Remove the seven screws holding the main board and then remove the main board from the housing . Removing the Power Supply 1. Disconnect the power supply power connector from the main board. 2. Remove the four screws holding the power supply, and then remove the power supply from the housing.. Removing the Intrusion Alarm 1. 70 Remove the screw that secures the intrusion alarm and then remove it from the housing. Chapter 3 Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton 5100/7100: Chapter 4 ! Power-On Self-Test (POST) ! Index of Error Messages ! Index of Error Codes and Error Beeps ! Index of Error Symptoms ! Undetermined Problems 71 Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port 80h or even halts the system if the error is fatal. The main components on the main board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows: 72 ! Microprocessor with built-in numeric co-processor and cache memory subsystem ! Direct Memory Access (DMA) controller ! Interrupt system ! Three programmable timers ! ROM subsystem ! RAM subsystem ! RTC RAM subsystem and real time clock/calendar with battery backup ! Onboard serial interface controller ! Onboard parallel interface controller ! Embedded hard disk interface and one diskette drive interface ! Keyboard and auxiliary device controllers ! I/O ports ! PS/2-compatible mouse port ! PS/2-compatible keyboard port ! Serial ports ! Parallel ports ! USB port Chapter 4 POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” on page 75. NOTE: When you have deemed it necessary to replace an FRU, and have done so, you must run a total system check to ensure that no other activity has been affected by the change. This system check can be done through the diagnostics program. NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also check the power supply voltages if you have a “system no-power” condition. If you are unable to correct the problem by using the “BIOS Messages List” table and “Error Symptoms List” table, go to “Undetermined Problems” on page 79. NOTE: To diagnose a problem, first find the BIOS error messages in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause. BIOS Messages Action/FRU I/O Parity Error 1. System board CPU Clock Mismatch 1. Enter BIOS Setup and load the default settings. 2. Ensure BIOS setting for processor is set correctly. Real Time Clock Error 1. Enter BIOS Setup and load the default settings. 2. RTC Battery. 3. System Board. CMOS Battery Bad CMOS Checksum Error Equipment Configuration Error 1. Ensure the system configuration set in BIOS Setup is correct. 2. Enter BIOS Setup and load the default settings. 3. RTC battery. 4. System board. System Management Memory Bad 1. Insert the memory modules in the DIMM sockets properly, then reboot the system. 2. Memory module. 3. System board. Memory Error at MMMM:SSSS:OOOOh RAM Parity Error 1. Enter BIOS Setup to disable parity check. 2. Memory module 3. System board PS/2 Keyboard Error or Keyboard Not Connected 1. 2. 3. 4. 5. PS/2 Keyboard Interface Error PS/2 Keyboard Locked Re-connect PS/2 keyboard and mouse. Enter BIOS Setup and load the default settings. PS/2 keyboard PS/2 mouse System board Onboard xxx... Conflict(s) 1. Enter BIOS Setup and load the default settings. 2. Remove all adapter cards that are NOT factoryinstalled, then reboot the system. Floppy Disk Controller Error 1. Diskette drive cable/connection. 2. Diskette drive. 3. System board Floppy Drive A Error Floppy Drive B Error On Board Parallel Port Conflict(s) On Board Serial Port 1 Conflict(s) On Board Serial Port 2 Conflict(s) Floppy Drive(s) Write Protected Hard Disk Drive(s) Write Protected Chapter 4 1. Enter BIOS Setup and load the default settings. 2. Remove all adapter cards that are NOT factoryinstalled, then reboot the system. 1. Ensure that the diskette drive is not set to [Write Protected] in the Security Options in BIOS Setup. 2. Load default settings in Setup. 73 BIOS Messages IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) 1. 2. 3. 4. 5. Enter BIOS Setup and load the default settings. Check IDE drive jumper. IDE hard disk drive power. IDE hard disk drive cable/connection. IDE hard disk drive. 1. Load default settings in Setup. 2. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system. 3. Remove all adapter cards that are NOT factoryinstalled, then reboot the system PCI Device Error 1. Load default settings in Setup. 2. Enter BIOS Setup and set the Reset Resource Assignments of the PnP/PCI Options to Yes, then reboot the system. 3. Remove all adapter cards that are NOT factoryinstalled, then reboot the system. PS/2 Pointing Device Interface Error 1. 2. 3. 4. 5. PS/2 Pointing Device Error 74 Action/FRU Re-connect PS/2 keyboard and mouse. Enter BIOS Setup and load the default settings. PS/2 mouse PS/2 keyboard System board DMI Table Was Destroyed 1. Flash BIOS Press Ctrl + Alt + Esc key to enter Setup or F1 key to continue 1. Press Ctrl+Alt+Del to enter Setup and reconfigure the system. Press Esc to turn off NMI, or any key to reboot 1. Press Esc to reject NMI error or press any other key to reboot the system. Insert system diskette and press key to reboot 1. Insert a bootable disk into the floppy disk drive or remove this disk if a hard disk is installed. Chapter 4 Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause. Error Symptom Action/FRU Processor / Processor Fan NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems. Processor fan does not run but power supply fan runs. 1. Ensure the system is not in power saving mode. See “Power Management” in chapter 2. 2. With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. 3. System board. Processor test failed. 1. Processor. 2. System board. System Board and Memory NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. Memory test failed. 1. See "Memory" 2. System board Incorrect memory size shown or repeated during POST. 1. Insert the memory modules in the DIMM sockets properly, then reboot the system. 2. Memory module. 3. System board. System works but fails to enter power saving mode when the Power Management Mode is set to Enabled, and power saving timer set in BIOS has elapsed. 1. Enter BIOS Setup and load default settings. In Windows 98, check settings in Power Management Property of Control Panel. 2. Reload software from Recovery CD. System hangs before system boot. 1. See "Index of Symptoms" 2. See "Undetermined Problems" System hangs after system boot. 1. Execute a system test and set it to stop at “Halt on Error” to see the potential cause of the problem. 2. See “Undetermined Problems”. Blinking cursor only; system does not work. 1. 2. 3. 4. Diskette/IDE drive connection/cables Diskette/IDE disk drives See “Undetermined Problems”. System board Diskette Drive NOTE: Ensure the diskette drive is configured correctly in BIOS Setup and its read/write head is clean before diagnosing any diskette drive problems. Media and drive are mismatched. 1. Ensure the diskette drive is configured correctly in the Disk Drives of BIOS Setup. 2. Ensure the diskette drive is correctly formatted. 3. Diskette drive connection/cable 4. Diskette drive 5. System board Diskette drive does not work. 1. Ensure the diskette drive is not set to None in the Disk Drives of BIOS Setup. 2. Diskette drive power 3. Diskette drive connection/cable 4. Diskette drive 5. System board Chapter 4 75 Error Symptom Action/FRU Diskette drive read/write error. 1. Diskette. 2. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Setup. 3. Diskette drive cable. 4. Diskette drive. 5. System board. Diskette drive LED comes on for more than 2 minutes when reading data. 1. 2. 3. 4. Diskette Diskette drive connection/cable Diskette drive System board Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. 1. 2. 3. 4. 5. Diskette Diskette drive power Diskette drive connection/cable Diskette drive System board Diskette drive test failed. 1. 2. 3. 4. Diskette Diskette drive Diskette drive cable System board Hard Disk Drive NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. Hard disk drive test failed. 1. 2. 3. 4. Enter BIOS Setup and Load default settings. Hard disk drive cable. Hard disk drive. System board. Hard disk drive cannot format completely. 1. 2. 3. 4. Enter BIOS Setup and Load default settings. Hard disk drive cable. Hard disk drive. System board. Hard disk drive has write error. 1. Enter BIOS Setup and Load default settings. 2. Hard disk drive. Hard disk drive LED fails to light, but system operates normally. 1. With the system power on, measure the voltage of hard disk LED connector. 2. Hard drive LED cable. CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED doesn't come on but works normally. 1. CD/DVD-ROM drive CD/DVD-ROM drive LED flashes for more than 30 seconds before LED shutting off. 1. CD/DVD-ROM may have dirt or foreign material on it. Check with a known good disc. 2. CD/DVD-ROM is not inserted properly. 3. CD/DVD-ROM is damaged. Software asks to reinstall disc. Software displays a reading CD/DVD error. 76 CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held. 1. Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk. 2. CD/DVD-ROM drive power. 3. CD/DVD-ROM drive CD/DVD-ROM drive does not read and there are no messages are displayed. 1. CD may have dirt or foreign material on it. Check with a known good disc. 2. Ensure the CD/DVD-ROM driver is installed properly. 3. CD/DVD-ROM drive. Chapter 4 Error Symptom CD/DVD-ROM drive can play audio CD but no sound output. Action/FRU 1. 2. 3. 4. Ensure the headphone jack of the CD/DVD-ROM has an output. Turn up the sound volume. Speaker power/connection/cable. CD/DVD-ROM drive. Real-Time Clock Real-time clock is inaccurate. 1. Ensure the information in the Date and Time of BIOS Setup is set correctly. 2. RTC battery. 3. System board Audio Audio software program invokes but no sound comes from speakers. 1. Speaker power/connection/cable. Modem ring cannot wake up system from suspend mode. 1. Ensure the Modem Ring Indicator in BIOS Setup or Power Management is set to Enabled. 2. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace the modem card. 3. If ISA modem card is used, ensure the modem ring-in cable from the modem card to system board is connected properly. 4. In Win 98, ensure the telephone application is configured correctly for your modem and set to receive messages and/or fax. Data/fax modem software program invokes but cannot receive/send data/fax 1. Ensure the modem card is installed properly. Fax/voice modem software program invokes but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.) 1. Ensure the modem voice-in cable from modem adapter card to system board Modem Video and Monitor Video memory test failed. Video adapter failed. Display problem: - Incorrect colors No high intensity Missing, broken, or incorrect characters 1. Remove all non-factory-installed cards. 2. Load default settings (if screen is readable). 3. System board 1. 2. 3. 4. Monitor signal connection/cable. Monitor Video adapter card System board Blank monitor(dark) Blank monitor(bright) Distorted image Unreadable monitor Other monitor problems Display changing colors. 1. Monitor signal connection/cable 2. Monitor 3. System board Display problem not listed above (including blank or illegible monitor). 1. “Monitor". 2. Load default settings (if screen is readable). 3. System board Chapter 4 77 Error Symptom Action/FRU Parallel/Serial Ports Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. 2. Loop-back. 3. System board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. System board. Printer problems. 1. Refer to the service manual for the printer. Keyboard Some or all keys on keyboard do not work. 1. Keyboard Power Supply Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.) 1. Ensure the Power Switch < 4 sec. in BIOS Setup of Power Management is not set to Suspend. 2. Power switch cable assembly Pressing power switch does not turn on the system. 1. Ensure the power override switch (situated at the back of the machine, just above the connector for the power cable) is not set to OFF. 2. Power switch cable assembly. Executing software shutdown from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system). 1. Load default settings. 2. Reload software from Recovery CD. No system power, or power supply fan is not running. 1. Power Supply 2. System Board Other Problems Any other problems. 78 1. Undetermined Problems Chapter 4 Undetermined Problems If an error message is present, go to “POST Error Messages List” on page 73. If you did not receive any messages, see if the symptom is listed in “or “Error Symptoms List” on page 75. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are correct continue with the following steps: 2. Power off the system unit. 3. Perform the following checks, one by one, until you have isolated the problem FRU. 4. Load default settings in setup. 5. Check all system board jumper positions and switch settings. 6. Check all adapter card jumper positions. 7. Check all device jumper positions. 8. Check all cables and connectors for proper installation. 9. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices ! External devices ! Any adapter card (modem card, LAN card or video card, if installed) ! CD/DVD-ROM drive ! Diskette drive ! Hard disk drive ! DIMM ! Processor ! System board 11. Power on the system unit. 12. Repeat steps 2 through 5 until you find the failing device or adapter. Chapter 4 79 80 Chapter 4 Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Main board Chapter 5 81 Connector Description Connector No. 82 Description ACT Turbo/LAN active LED connector AOL Alert on LAN connector AUDIO2 Audio connector for USB-audio board BT1 Battery BZ1 Buzzer CD-IN CD-ROM audio connector CN2 PS/2 mouse (upper) and keyboard (lower) ports CN3 Network (upper) and USB (lower) ports CN4 Parallel (upper), VGA (lower right) and serial port 1 (lower left) ports CN8 MIDI/game (upper), line-out (left), line-in (middle), and mic-in (right) ports CN10 AGP slot COM2 Serial port 2 (COM2) connector (optional) DIMM 1 to 3 DIMM sockets 1 to 3 FDC Floppy disk drive connector FN1 2-pin CPU fan connector FN2 3-pin CPU fan connector IDELED IDE LED connector IDE1 IDE 1 HDD connector IDE2 IDE 2 HDD connector INTRUDER Intrusion alarm connector PS-ON ATX power switch PWR ATX power connector PWRLED Power LED connector RESET Reset button connector SL 1 to 3 PCI slots 1 to 3 USB2 USB connector for USB-audio board U4 FC-PGA CPU socket U10 Intel 82815 chipset U13 Super I/O chipset U14 Firmware HUB (BIOS) U17 Audio chipset U19 Intel 82801BA chipset WOL Wake on LAN connector Chapter 5 Jumper Setting Jumper Function and settings JP2 Line-out options 1-3, 2-4 Unamplified 3-5, 4-6* Amplified JP3 LAN EEPROM 1-2* Enabled 2-3 Disabled JPXA Boot block 1-2 Enabled 2-3* Disabled JPXB Check password 1-2 Enabled 2-3* Disabled JPX1 CMOS clear 1-2 Clear CMOS 2-3* Normal JPX2 CPU speed 1-2 Safe mode 2-3* Normal JPX3 Support CPU 1-2* Coppermine/Celeron 2-3 VIA (Cyrix)/Joshua JPX4 Onboard LAN 1-2* Enabled 2-3 Disabled NOTE: *: Default Settings Chapter 5 83 Audio Board Connector No. 84 Description JP1 Audio connector-connects to the AUDIO2 connector of the mainboard CN1 USB connector-connects to the USB2 connector of the mainboard CN2, CN3 USB ports JK1 Microphone-in port JK2 Audio-out port Chapter 5 Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Veriton 5100/7100. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it. NOTE: The number indicates the location shown on exploded diagram or “NS” indicates “Not shown” on it. 85 Veriton 5100 Exploded Diagram 86 Chapter 6 Veriton 7100 Exploded Diagram Chapter 6 87 Picture No. Partname Description Part No. 5100 7100 CPU NS 88 IC CPU COP733/133/ CPU,COPPERMINE733 256 FCPGA B0 MHZ,133M,256K, FCPGA,SOCKET370,INT EL 01.COPRM.73C X X CPU,COPPERMINE 667MHZ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP667/133/ 256 FCPGA B0 01.COPRM.66C X X CPU,COPPERMINE 600MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP600/100/ 256 FCPGA B0 01.COPRM.60I X X CPU,CELERON 533MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL IC CPU CELER533A/ 128K/66M 0D 01.ICLON.53A X X CPU,CELERON 566MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL IC CPU CELER566/ 128K/66M 0D 01.ICLON.566 X X CPU,CELERON 600MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL IC CPU CELER600/ 128K/66M 0D 01.ICLON.600 X X CPU,COPPERMINE 933MHZ ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COPP933/133/ 01.COPRM.933 256 FCPGA X X CPU,COPPERMINE 866MHZ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COPP866/133/ 01.COPRM.866 256/0D FCPG X X CPU,COPPERMINE 800MHZ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COPP800B/ 133/256/0D FCP 01.COPRM.800 X X CPU,COPPERMINE 600MHZ,133M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP600/133/ 256 FCPGA B0 01.COPRM.60H X X CPU,COPPERMINE 800MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COPP800/100/ 01.COPRM.80B 256/0D FCPG X X CPU,COPPERMINE 750MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP750/100/ 256 FCPGA B0 01.COPRM.75G X X CPU,COPPERMINE 700MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP700/ 100256 FCPGA B0 01.COPRM.70G X X CPU,COPPERMINE 650MHZ,100M,256K, FCPGA,SOCKET 370,INTEL IC CPU COP650/100/ 256 FCPGA B0 01.COPRM.65E X X Chapter 6 Picture No. NS Partname Description FANSINK,3PIN,SOCKET 370 Fan Sink SKT370 3-pin AI 90.00028.632 Part No. X 5100 7100 FANSINK,2PIN,SOCKET 371 Fan Sink SKT370 2-pin 90.00028.641 X MEMORY,SDIMM,128MB ,PC-133,INFINEON SDIMM 128M 64V16220GU-7.5C (ACE) 72.64162.L05 X X MEMORY,SDRAM,64MB, PC-100,INFINEON SDRAM 64MB HYS64V8300GU-8C(A) 72.64830.L03 X X MEMORY,DIMM,128MB, PC-133,MICRON DIMM 128M MT16LSDT1664AG133C7 72.16664.L04 X X MEMORY,SDIMM,128MB ,PC-100,MICRON SDIMM 128M MT16LSDT1664AG10EC 72.16164.L03 X X MEMORY,DIMM,64MB,P C-133,MICRON DIMM 64M MT8LSDT864AG133C 7 72.08864.L05 X X MEMORY,SDIMM,32MB, PC-100,MICRON SDIMM 32M MT4LSDT464AG10EC5 72.04464.L04 X X 15" (110V North Hemisphere)--AAC/ACLA 91.71602.301 X X (Universial 220/110V North Hemisphere)--ACI/ AEB/ACLA 91.71602.302 X X (Universial 220/110V Equatorial Hemisphere)-ACI/ACLA 91.71602.303 X X (Universial 220/110V South Hemisphere)--ACI 91.71602.304 X X (Universial 110V North Hemisphere)--STK 91.71602.305 X X 17"--AAC/ACLA 91.70602.107 X X 17"--ACI/AEB 91.70602.108 X X 17"--AAC/ACLA 91.70602.109 X X 17"--ACI (N.Z. & Australia) 91.70602.110 X X 17"--STK Taiwan 91.70602.111 X X 17"(TCO) 91.70602.112 X X 56.01057.194 X X Memory NS Monitor NS FDD/Floppy Disk Drive 6, 2 Chapter 6 FDD,1.44MB,3 MODE,PANASONIC/ JU-256A046P FDD 1.44 JU-256A046P ACER V.S 89 Picture No. Partname Description Part No. 5100 7100 HDD/Hard Disk Drive NS HDD, 30GB,IDE,QUANTUM/ 30.0AT LC30A HDD 30G 4400 QTM/ 30.0AT LC30A 56.02B92.021 X X HDD, 30GB,IDE,MAXTOR/ ATV33073H4 HDD 30G MX5400/ ATV33073H4 DE 56.02B93.031 X HDD, 20.4GB,IDE,SEAGATE/ ST320423A HDD 20.4GB SEAGATE/ST320423A 56.02B34.051 X X HDD, 20GB,IDE,ATA2,SEAGAT E/ST320420A HDD 20G ATA2 7200 SG/ST320420A 56.02B34.091 X X HDD, 10.2GB,IDE,SEAGATE/ ST310212A HDD 10.2GB SEAGATE/ST310212A 56.02A72.081 X X HDD , 15.3GB,IDE,SEAGATE/ ST315323A HDD 15.3GB SEAGATE/ST315323A 56.02B65.001 X X HDD, 15GB,IDE,SEAGATE/ ST315320A HDD 15G ATA2 7200 SG/ST315320A 56.02B65.021 X X HDD , 7.5GB,IDE,QUANTUM/ 7.5AT LC07A HDD 7.5G 4500 QTM/ 7.5AT LC07A 56.02A62.001 X X HDD, 15GB,IDE,QUANTUM/ 15.0AT LC15A HDD 15G 4400 QTM/ 15.0AT LC15A 56.02B64.021 X X HDD, 20.4GB,IDE,QUANTUM/ 20.4ATLC20A HDD 20.4GB 4400QUA/ 20.4ATLC20A 56.02B33.051 X X CD-ROM , 48X,AOPENCD-948E CD ROM CD-948E/ AKUF 48X 91.32D37.407 X X CDROM,48X,IDE,API/ 650P-047 CD ROM 48X API/ 650P-047 56.10213.001 X CD-RW,8/4/32X,LG/CED- CD-RW 8/4/32X LG/ 8080B CED-8080B IBE 56.1938H.031 X CD-RW,8*4*32X,ISONY/ CRX140E CD-RW 8*4*32X SONY/CRX140E 56.1938H.001 X X CD-RW 8/4/32 SONY/ CRX140E-AC CD-RW 8/4/32 SONY/ CRX140E-AC 56.1938H.011 X X CD-RW 8/4/32X LG/CED- CD-RW 8/4/32X LG/ 8080B AC CED-8080B AC 56.1938H.021 X X DVD ROM 8/40X HITACHI/GD-5000BVAC DVD ROM 8/40 HIT/ GD-5000BVAC 56.2232G.012 X X DVD ROM 8X/40X HITACHI/ GD-7000ACO DVD 8X/40X HITACHI/ GD-7000ACO 56.2238H.011 X X CD-ROM Drive NS CD-RW Drive NS DVD-ROM Drive NS 90 Chapter 6 Picture No. Partname Description Part No. 5100 7100 Cables NS IDE CABLE,40PIN,3C C.A 40P 3CON 450MM IDE ID2M 50.00509.041 X X IDE CABLE,40PIN,3C C.A 40P 3C 250+100MM IDE H61 50.92207.001 X X IDE CABLE,ULTRA66,40PIN, 3C C.A 80P 2CON 210MM ULTRA 66 50.95704.001 IDE CABLE,ATA66,40PIN,3C C.A 40P 3C 150+300mmATA66 H20 50.91209.001 X X IDE CABLE,40PIN,3C C.A 40P 3C 150+300MM IDE H61 50.92207.031 X X FDD CABLE,34PIN,2C C.A 34P 2C 450MM FDD H61 50.92205.021 X X FDD CABLE,34PIN,2C C.A 34P 2C 350MM FDD M19A/FU 50.54A08.001 X X CDROM AUDIO(Y) CABLE,4PIN,3C W.A 4P 3C(Y)520MM AUDIO(COMAX 50.37702.051 X X CDROM AUDIO CABLE,4PIN,2C W.A 4P 2C AUDIO 520MM H61 50.37702.041 X X AUDIO CABLE,6/5 PI W.A 6/5P 380MM IRDA TIFA 50.39C05.001 X X INTRUSION ALERM CABLE MODULE HOUSING DOOR ALARM SET AP8600 6K.30C01.001 USB CABLE,10PIN C.A USB/10P 260MM H61 50.92216.001 X X NS Main Board/S58M S58M MB Solano ICH 55.38H01.001 X X NS LAN BOARD,10/100 Mbps,3COM/3C905CTXM LAN CARD 3COM/ 3C905C-TXM 54.03091.021 X X LAN BOARD,10/100 Mbps,ANI/ALN-325 LAN 8139B-F ANI/ ALN-325 54.03111.021 X X LAN BOARD,10/100 Mbps,ANI/ALN-325 LAN 8139B-F ANI/ ALN-325 56.0735G.011 X X NS NS NS X X Main Board Boards Chapter 6 91 Picture No. NS Partname Description Part No. 5100 7100 VGA BOARD,32MB,ATI/ RAGE 128 PRO VGA ATI/RAGE 128 PRO 32MB S58M 54.02023.071 X VGA BOARD,32MB SDR + TV Out + DVI,LEADTEK / WINFAST GEFORCE256 VGA WINFAST GEFORCE256 DVI S61 54.02023.061 X X VGA BOARD,32MB ,LEADTEK / WINFAST 3D S325 VGA BD WINFAST 3D S325 S61 54.02023.051 X X NS USB/AUDIO DAUGHTER BOARD S58M USB/AUDIO DAUGHTER BOARD 55.38H02.001 X X NS MODEM BOARD,56K,AMBIT/ MRT62M154 MODEM 56K D/F AMBIT/MRT62M154 54.09011.281 X X MODEM BOARD,56K ,ASKEY/1456VQH20E MODEM D/F 56K ASKEY/1456VQH20E 54.09551.051 X X POWER SUPPLY,145W,API/API9502-072 SPS 145W API-9502072 REV.A 56.04145.552 X POWER SUPPLY,145W,DELTA/ DPS-145PB-82A SPS 145W DEL/DPS145PB-82A R01 POWER SUPPLY,145W,HI-PWR/ SI-X145M3 SPS 145W HI-PWR/SI- 56.04145.4U1 X145M3 V.B1 POWER SUPPLY,200W,DELTA/ DPS-200BP-95B SPS 200W DELTA/ DPS-200BP-95B 56.04200.1U1 X POWER SUPPLY,200W,HP/SIX200M3 SPS 200W HP/SIX200M3 56.04200.4X2 X I/O PORT BRACKET ASSY PORT BRKT B2UL FGA H61 60.92206.111 X 1 FRONT PANEL MAIN COVER / VER H40 42.93416.011 X NS RIGHT PANEL RIGHT COVER / VER H40 42.93417.011 X Power Supply NS 56.04145.1Q2 X X Case/Cover/Bracket assembly 92 X Chapter 6 Picture Chapter 6 No. Partname Description Part No. 5100 7100 1-1 RIGHT PANEL CVR R SECC T-.8 LX45 31.93302.001 X 1-2 LEFT PANEL CVR L SECC T-.8 H80 31.94701.001 X 1-7 TOP COVER TOP COVER D501 H80 (VERITON) 42.94701.011 X 1-7 FRONT COVER FRONT COVER D501 H80 (VERITON) 42.94705.011 X 10 USB COVER USB COVER / VER H40 42.93418.001 10 USB COVER USB COVER D501 H80 (VERITON) 42.94708.011 NS ADD-ON PORT BRACKET BKT PORT SECC H51 33.94600.001 X 1-4 LINK BAR LINK BAR SGCC H40 34.93401.011 X NS POWER SWITCH CABLE,2PIN W.A 2P/PWR SW 300MM H61 W/HOLD 50.92201.002 X 1-9 UPPER CASE ASSY UP CASE 002 H40 60.93401.021 X UPPER CASE ASSY UPPER CASE H40 60.93401.001 X X X 93 Picture No. 1-10 Partname Description Part No. 5100 7100 LOWER CASE ASSY L CASE 002 H40 60.93402.021 X LOWER CASE ASSY L CASE H40 60.93402.004 X 1-6 LOWER CASE ASSY L-CASE W/USB HOLE H80 60.94707.011 1-11 FRONT BEZEL F PNL / VER H40 41.93405.011 1-7 FRONT BEZEL FRONT BZL D002 H80 (VERITON) 41.94701.011 X 1-3 FDD FRAME FRAME FDD 3.5" SECC T-.6 LX45 34.93302.002 X NS EMPTY DRIVE COVER 5.25" CVR EMPTY 525 CHA HIPS 002 H61 42.92221.011 NS EMPTY DRIVE 5.25" COVER CVR EMPTY 525 CHA ABS 002 H80 42.92221.041 NS LED CABLE ASSY ASSY LED CABLE H40 60.93405.001 NS LED HOLDER MODULE ASSY HLD LX45 60.93305.002 NS Intrusion Alert Micro Switch Cable Module ASSY MICRO SW CABLE H40 60.93407.011 X NS SPS,Port Bracket, LINK BAR,Mainboard SCREW SCRW MACH PAN W/ SPG#6-32*5/16 86.1B526.7R9 X X NS DVD/CDROM/CD-RW SCREW SCRW PAN W/FLT SPG M3*6L NI 86.1H524.6R0 X X NS HDD SCREW SCRW MACH BDG #6- 86.4A5A6.012 32*3/16" NI X X 1-3, 1-4 KEY LOCK SCREW SCRW MACH FLAT M3*0.5P*8L NI 86.5A524.8R0 X X NS FDD SCREW SCRW TAP HEX ZINC M3*.5*5 86.BA224.5R0 X X NS UPPER CASE SCREW SCRW THUMB #6-32 NI 86.00934.A60 X NS NAME PLATE NAME PLT W/O COL10.25*20.75 PC 40.41306.011 X X X X X X X Screws Miscellaneous parts 94 X Chapter 6 Picture No. Partname Description Part No. 5100 7100 Keyboard NS KEYBOARD,104KEYS,U SB,US,DARFON KB US 104KEYS 99.P5181.041 X X KEYBOARD,104KEYS,P S/2,US,DARFON KB US 104 KEY API 6511-CX(62C) 91.62C07.041 X X KEYBOARD,105KEYS,P S/2,SWISS,DARFON KB 105KEYS SWISS/ US 91.62C07.040 X X KEYBAORD, 105KEYS ,PS/ 2,SPANISH,DARFON KB 105KEYS SPANISH/US 91.62C07.042 X X KEYBOARD 104KEYS THAILAND PS/2 DARFON KB 104KEYS THAILAND 91.62C07.043 X X 91.62C07.046 X X KEYBOARD 104KEYS KB 104KEYS INTERNATIONAL/US PS/ INTERNATIONAL/US 2 DARFON Chapter 6 KEYBOARD 104KEYS CZECH/US PS/2 DARFON KB 104KEYS CZECH/ US 91.62C07.049 X X KEYBOARD 104KEYS ARABIC/US PS/2 DARFON KB 104KEYS ARABIC/ 91.62C07.04A US X X KEYBOARD 105KEYS BELGIUM/US PS/2 DARFON KB 105KEYS BELGIUM/US 91.62C07.04B X X KEYBOARD 104KEYS CHINESE/US PS/2 DARFON KB 104KEYS CHINESE/US 91.62C07.04C X X KEYBOARD 105KEYS DANISH/US PS/2 DARFON KB 105KEYS DANISH/ 91.62C07.04D US X X KEYBOARD 105KEYS ITALIAN/US PS/2 DARFON KB 105KEYS ITALIAN/ US 91.62C07.04E X X KEYBOARD 105KEYS FRENCH/US PS/2 DARFON KB 105KEYS FRENCH/US 91.62C07.04F X X KEYBOARD 105KEYS GERMAN/US PS/2 DARFON KB 105KEYS GERMAN/US 91.62C07.04G X X KEYBOARD 104KEYS HEBREW/US PS/2 DARFON KB 104KEYS HEBREW/US 91.62C07.04H X X KEYBOARD 104KEYS SLOVAKIAN/US PS/2 DARFON KB 104KEYS SLOVAKIAN/US 91.62C07.04L X X KEYBOARD 105KEYS ICELAND/US PS/2 DARFON KB 105KEYS ICELAND/US 91.62C07.04M X X KEYBOARD 105KEYS NORWEGIAN PS/2 DARFON KB 105KEYS NORWEGIAN 91.62C07.04N X X KEYBOARD 105KEYS HOLLAND PS/2 DARFON KB 105KEYS HOLLAND 91.62C07.04O X X 95 Picture No. Partname Description Part No. 5100 7100 KEYBOARD 105KEYS PORTUGUESE PS/2 DARFON KB 105KEYS PORTUGUESE 91.62C07.04P X X KEYBOARD 105KEYS TURKEY-F PS/2 DARFON KB 105KEYS TURKEY-F 6512CX4Q 91.62C07.04Q X X KEYBOARD 104KEYS RUSSIAN/US PS/2 DARFON KB 104KEYS RUSSIAN/US 91.62C07.04R X X KEYBOARD 105KEYS KB 105KEYS SPANISH PS/2 DARFON SPANISH 91.62C07.04S X X KEYBOARD 105KEYS TURKEY PS/2 DARFON KB 105KEYS TURKEY 6512-CX4T 91.62C07.04T X X KEYBOARD 105KEYS UK PS/2 DARFON KB 105KEYS UK 6512- 91.62C07.04U CX4U X X KEYBOARD 105KEYS CANDIAN/FRENCH PS/2 DARFON KB 105KEYS CANDIAN/FRENCH 91.62C07.04V X X KEYBOARD 105KEYS SWEDEN PS/2 DARFON KB 105KEYS SWEDEN 6512-CX4W 91.62C07.04W X X KEYBOARD 105KEYS HUNGARIA/US PS/2 DARFON KB 105KEYS HUNGARIA/US 91.62C07.04X X X KEYBOARD 104KEYS GREEK/US PS/2 DARFON KB 104KEYS GREEK/ US 6511-CX4Y 91.62C07.04Y X X MOUSE ,USB,LOGITECH U48A MOUSE LOGITECH U48A/D002 V75M 90.37C26.005 X X MOUSE,PS/2,PRIMAX/ MOSXK MOUSE PS/2 3D PRIMAX/MOSXK 90.37C26.003 X X MOUSE ,PS/ 2,LOGITECH /S42 MOUSE LOGITECH 2 BUTTON/S42 90.00026.915 X X MOUSE,PS/ 2,LOGITECH/S48A MOUSE WHEEL LOGITECH/S48A S61 90.35G26.001 X X MOUSE,PS/2,PRIMAX/ MUSXJ MOUSE 2 BOTTON PRIMAX/MUSXJ 90.00026.067 X X SPEAKER,USB,CHARMI NG/V-1 SPK USB POWER CHARMING/V-1 90.38H12.001 X X SPEAKER,USB,CHARMI NG/HIPS SPK USB LOW COST CHARMING/HIPS 90.37C12.019 X X SPEAKER,USB,CHARM/ KT-691YB SPK USB PWR CHARM/KT-691YB 90.37C12.017 X X Pointing device NS Speaker NS 96 Chapter 6 Appendix A Model Definition and Configuration Veriton 5100 The Veriton 5100 Model No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System 4. Model No: VT5100 5. Product Name: Veriton 5100 Appendix A 97 Veriton 7100 The Veriton 7100 Model No. Define: 98 1. Trade Mark: 2. Brand Name: Acer 3. Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System 4. Model No: VT7100 5. Product Name: Veriton 7100 Appendix A Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under MS DOS V6.22, Microsoft Windows 98 SE (EN/TW), Microsoft Windows 2000 Professional, Microsoft Win95/NT 4.0 Workstation, IBM OS/2 Warp 4.0, Novell Netware 4.12 & 5.1, and SCO UNIX/Red Hat Linux environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Veriton 5100/7100 Compatibility Test Report released by the Acer Desktop System Testing Department. Appendix B 99 MS DOS V6.22 Environment Test Item Processor Specifications Coppermine 500/66 MHz Coppermine 600/100 MHz Coppermine 667/133 MHz Coppermine 800/133 MHz Memory 64 MB 128 MB 192 MB 256 MB Cache 128 KB 256 KB Diskette Drive EIDE Channel 1 Master Panasonic JU-256A Seagate 20.4 GB API 650P EIDE Channel 1 Slave Maxtor 30 GB AOpen CD-948E EIDE Channel 2 Master API 640A-247 Quamtum 20.4 GB EIDE Channel 2 Slave AOpen CD-940E Pro Seagate 10.2 GB Mouse Logitech Wheel Mouse S48A Keyboard API 62C Primax Wheel Mouse MOSXK API 32TW Monitor Acer View 19” Acer View 77C LAN Adapter Acer NIC-559 With AOL II ANI ALN-325 3COM 3C905C-TXM 100 Appendix B Microsoft Windows 98SE (EN/TW) Environment Test Item Processor Specifications Coppermine 600/66 MHz Coppermine 700/100 MHz Coppermine 733/133 MHz Coppermine 866/133 MHz Memory 64 MB 128 MB 192 MB 256 MB Cache 128 KB Floppy Disk Drive Panasonic JU-256A 256 KB EIDE Channel 1 Master Seagate 20.4 GB Quantum 15 GB API 650P EIDE Channel 1 Slave Maxtor 30 GB Quantum 10.2 GB AOpen CD-948E EIDE Channel 2 Master Quantum 20.4 GB Maxtor 10.2 GB API 640A-247 EIDE Channel 2 Slave AOpen CD-940E Pro Seagate 10.2 GB Mouse Logitech Wheel Mouse S48A Primax Wheel USB Keyboard API 62C API USB Monitor Acer View 19” Acer View 77C Sound/MPEG Adapter Onboard AD1881 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 Video Adapter Winfast 3D S325 32 MB PCI ATI 128 PRO Pro 16 MB PCI ATI 128 PRO Pro 32 MB PCI LAN Adapter Acer NIC-559A 3COM 3C905C-TXM ANI ALN-325 IBM Token Ring PCI Fax/Modem Adapter Ambit 56K HCF PCI Askey 56K HCF PCI CIS Rockwell HCF PCI Etech 56K Data/Fax/Voice Modem Joystick/Game Pad Microsoft SideWinder Precision Pro Microsoft SideWinder Force Feedback Pro Microsoft SideWinder Game Pad Primax RAPTOR 3D USB Gamestick Appendix B 101 Item USB Devices Specifications HP Desk Jet 895C USB Printer Logitech Pagescan USB Acer Digital Video Camera Primax USB Joystick Microsoft USB Joystick AcerScan Prisa 310U USB Altec Lansing Speaker Intel USB Digital Video Camera Printer HP Desk Jet 695C Epson Stylus Color 440 Canon BJC-4130 SP Brother HL-660 6PPM Laser Printer 102 Appendix B Microsoft Windows 2000 Professional Environment Test Item Processor Specifications Coppermine 600/133 MHz Coppermine 650/100 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.4 GB EIDE Channel 2 Master API 640A-247 EIDE Channel 2 Slave AOpen CD-940E Pro Mouse Logitech Wheel Mouse S48A Keyboard API 62C Primax Wheel Mouse MOSXK API 32TW Monitor Acer View 19” Acer View 77C Sound Adapter Onboard AD1881 Video Adapter ATI Rage 128 PRO 32MB PCI LAN Adapter 3COM 3C905C-TXM Acer TNT2 AGP 4X 16MB PCI ANI ALN-325 Acer NIC-559A Appendix B 103 Microsoft Win95/NT 4.0 Workstation Environment Test Item Processor Specifications Coppermine 500/100 MHz Coppermine 866/133 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic Ju-256A EIDE Channel 1 Master Seagate 20 GB EIDE Channel 1 Slave Quantum 20.4 GB EIDE Channel 2 Master API 640A-247 EIDE Channel 2 Slave AOpen CD-940E Pro Mouse Logitech Wheel Mouse S48A Keyboard API 62C Primax Wheel Mouse MOSXK API 32TW Monitor Acer View 19” Acer View 77C 104 Appendix B IBM OS/2 Warp 4.0 Environment Test Item Specifications Processor Coppermine 600/100 MHz Memory 256 MB Cache 256 K Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 20.4 GB EIDE Channel 2 Master API 640A-247 Mouse Logitech Wheel Mouse S48A Keyboard API 62C Monitor Acer View 19” Appendix B 105 Novell Netware 4.12 & 5.1 Environment Test Item Processor Specifications Coppermine 500/66 MHz Coppermine 600/100 MHz Coppermine 800/133 MHz Coppermine 866/2133 MHz Memory 64 MB 96 MB 128 MB 256 MB Cache 128 KB 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.4 GB EIDE Channel 2 Master API 640A-247 EIDE Channel 2 Slave AOpen CD-940E Pro Mouse Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK Keyboard API 62C API 32TW Monitor Acer View 19” Acer Vew 77C LAN Adapter 1 3COM 3C905C-TXM Acer NIC-559A ANI ALN-325 LAN Adapter 2 3COM 3C339 3COM 3C905C-TXM D-Link DFE-500TX IBM Token Ring PCI LAN Adapter 3 ANI ALN-325 IBM Token Ring PCI 3COM 3C339 3C905C-TXM SCSI Adapter AHA-2940UW AHA-3940UW AHA-3940AUW SCSI HDD Seagate 8 GB IBM 4 GB Quantum 2 GB 106 Appendix B SCO UNIX/Red Hat Linux Environment Test Item Processor Specifications Coppermine 500/100 MHz Coppermine 866/133 MHz Memory 64 MB 256 MB Cache 256 KB Diskette Drive Panasonic JU-256A EIDE Channel 1 Master Seagate 30 GB EIDE Channel 1 Slave Quantum 20.4 GB EIDE Channel 2 Master API 640A-247 EIDE Channel 2 Slave AOpen CD-940E Pro Mouse Logitech Wheel Mouse S48A Keyboard API 62C Primax Wheel Mouse MOSXK API 32TW Monitor Acer View 19” Acer View 77C Appendix B 107 108 Appendix B Appendix C Online Support Information This appendix describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However, some information sources will require a user I.D. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. You can get the information on all of Acer's Notebook, Desktop and Server models including; ! Service guides for all models ! User's manuals ! Training materials ! BIOS updates ! Software utilities Also contained on this website are: ! Detailed information on Acer's International Traveler's Warranty (ITW) ! An overview of all the support services we offer, accompanied by a list of telephone, fax and e-mail contacts for all your technical queries. Here is the Acer headquarters’ Customer Service Division Internet address for your support information: http://csd.acer.com.tw If you have any suggestions or comments, please do not hesitate to communicate these to: GCSDlifeline@acer.com.tw, or fax to (886) 2 86911799. Appendix C 109 110 Appendix C Index A type 17 voltage 17 Advanced Options 47 CD-ROM Drive PnP/PCI 49 removing 67 AGP Chipset Settings 50 removing 68 System Utilities 50 AGP Expansion Cards 61 Chipsets 23 Assignment Map 21 CMOS Setup 27 Audio Compatibility Test 99 controller 19 Connectors 81 Audio Board 84 Description 82 description 82 Audio Interface 19 controllers 23 Audio-in/Line-in port 7, 11 audio 19 serial port 20 video 18 Audio-out/Line-out port 7, 11 B CPU Basic level 28 removing 57, 58, 65 BIOS Setup 27 CPU upgrade Entering Setup 28 Setup Utility 28 removing 57, 58, 65 CRT Monitor port 7, 11 BIOS Utility 50 Abort Settings Change 53 Advanced Options 47 Boot Options 41 Date 43 Disk Drives 33 Exiting Setup 54 Load Default Settings 52 Memory/Cache Options 47 Onboard Peripherals 37 PnP/PCI Options 49 Power Management 39 Product Information 32 System Security 44 Time 43 Boot Options 41 boot sequence 41 fast boot 41 memory test 42 Num Lock after boot 42 silent boot 41 C Cache Memory 17 scheme 17 size 17 speed 17 Index Current 24 D Date 43 Device Standby Mode 25 Dimensions 23 disassembly CD-ROM Drive 60 Power Supply 62 Disk Drives 33 cylinder 36 DMA transfer mode 36 floppy drives A/B 33 Hard disk 32-bit access 36 Hard disk block mode 36 head 36 IDE primary channel master 33 IDE primary channel slave 33 IDE secondary channel master 33 IDE secondary channel slave 33 sector 36 size 36 type 35 Diskette Drive removing 66 111 DRQ Assignment Map 23 E IRQ Sharing 49 J ECP 20 Jumper and Connector Information 81 Environmental Requirements 23 Jumpers 81 EPP 20 Error Codes 75 K keyboard 13 Error Sysmptoms List 75 cursor keys 14 lock keys 14 windows-keys 15 Expansion Cards removing 68 Expansion slot 7, 11 L F Load Default Settings 52 features 2 connectivity 2 design 3 ergonomics 3 Multimedia 2 Performance 2 M Machine Disassembly 55 cover 63 Housing Cover 63 Floppy disk drive Interface 19 Main board 81 Frequency 24 removing 70 front panel 8 Main Board Layout 12 FRU 85 Mechanical Specifications 23 Memory G removing 64 size 17 system 17 Game/MIDI port 7, 10 Global Standby Mode 25 Memory Address Map 21 Graphics Aperture Size 50 Memory/Cache Options 47 H external cache 47 internal cache 47 Hard Disk Model Definition 97 removing 66 Modem 20 Hard Disk Drive 59 data 20 fax 20 voice 20 Hardware Specifications and Configurations 16 HDD removing 66 Motherboard Housing 63 removing 70 Opening the 63 Humidity 23 I N Netware 3.12, 4.11 & 5.0 Environment Test 106 I/O Address Map 22 Network port 10 IDE Interface 19 NT 4.0 Environment Test 104 IDSEL 21 Interface audio 19 IDE 19 Video 18 IRQ Assignment Map 22 112 MPU-401 19 O Onboard Peripherals 37 base address 37 ECP DMA channel 37 IRQ 37 Index operation mode 37 serial port 1/2 37 Assembly, Machine 55 replacing HDD 59 Online Support Information 109 RIMM Overview 1 Removing 56, 64 RMA 85 P Routing Map 21 Parallel Port 20 Parallel/printer port 7, 10 Password bypassing 46 changing 46 removing 46 setting 45 Setup 44 PCI removing 68 PCI Expansion Cards 61 PCI INTx# 21 PCI Slot IRQ 21 ports left panel 10 POST 72 Power button 5, 8 Power cord socket 7, 10 Power LED 5, 8 Power Management 25, 39 IDE hard disk timer 39 modem ring indicator 40 modes 39 power switch > 4 seconds 40 Sleep mode 39 system sleep timer 39 system wake-up event 40 Power Supply removing 70 Power-On Self-Test (POST) 72 Processor 57, 58, 65 removing 57, 58, 65 Product Information 32 DMI BIOS version 32 main board ID 32 product name 32 system BIOS version 32 system serial number 32 PS/2 keyboard port 7, 10 PS/2 mouse port 7, 10 R Removal and Replacement 55 removing 57, 58, 65 Replacement Index S SCO UNIX/Linux Environment Test 107 Security 44 disk drive control 44 floppy drive 44 hard disk drive 44 Setup password 44 Serial Port 20 Serial port 7, 11 socket memory 17 Socket 370 16 Suspend Mode 25 Switching Power Supply 102W 24 Symptoms List 75 Audio 77 CD/DVD-ROM Drive 76 Diskette Drive 75 Keyboard 78 Memory 75 Modem 77 Monitor 77 Other 78 Parallel Port 78 Power Supply 78 Processor / Processor Fan 75 Real-Time Clock 77 Serial Port 78 System Board 75 Video 77 System 27 System Board removing 70 System Information 1st bank 31 2nd bank 31 External cache size 30 Floppy drive A 30 Floppy drive B 30 IDE primary channel master 30 IDE primary channel slave 30 IDE secondary channel master 31 IDE secondary slave 31 Internal cache size 30 parallel port 31 Processor 30 113 Processor speed 30 PS/2 mouse 31 serial port 1 31 total memory 31 System Memory 56, 64 Test Compatible Components 99 Time 43 Troubleshooting 71 U System Security UART 20 Power-on password 44 Undetermined Problems 79 System Specifications 1 Universal HCI 20 design 3 Features 2 USB Port 20 USB ports 7, 10 System Utilities 27 Abort Settings Change 53 Advanced Options 47 Boot Options 41 Date 43 Disk Drives 33 Exiting Setup 54 Load Default Settings 52 Memory/Cache Options 47 Onboard Peripherals 37 PnP/PCI Options 49 Power Management 39 Product Information 32 System Security 44 Time 43 V VGA Palette Snoop 49 Vibration 23 video controller 18 Video controller 18 Voltage 24 Voltage selector switch 7, 11 W Weight 23 Win95/Win2000 Environment Test 103 T Windows 98 Environment Test 101 Temperature 23 114 Index
Source Exif Data:
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