Acer Aspire Notebook 5349 Users Manual SG_Acer_HMA51_HR_(ZRL)

5349 to the manual 902da1b1-f70e-4e7b-9b91-9a7e03d3453b

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Aspire 5349, 5749 & 5749Z

SERVICEGUIDE

Revision History
Refer to the table below for the updates made to this service guide.
Date

Chapter

Updates

Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to
change without notice.

Copyright
Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. The software described in this manual is sold or
licensed "as is". Should the programs prove defective following their purchase, the
buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting from
any defect in the software.

ii

Conventions
The following conventions are used in this manual:
!

WARNING:
Indicates a potential for personal injury.

!

CAUTION:
Indicates a potential loss of data or damage to equipment.

+

IMPORTANT:
Indicates information that is important to know for the proper
completion of a procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are

shown in italics.

Example:
the DRS5 User's Guide
/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as

menus, prompts, responses to input, and error messages) are shown in constant width.

Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command

names, option letters, and words) are shown in constant width bold.

Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run  -m
Keyboard keys are shown in bold italics.

Example:
After entering data, press Enter.

iii

General Information
This service guide provides all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance
product competitiveness, the regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases,
contact the regional offices or the responsible personnel/channel to provide further
technical details.
When ordering FRU parts: Check the most up-to-date information available on the
Website. If, for whatever reason, a part number change is made, it may not be noted in
this printed service guide.
Acer-authorized Service Providers: The Acer office may have a different part number
code than those given in the FRU list in this service guide. A list must be provided by the
regional Acer office to order FRU parts for repair and service of customer machines.

iv

0

CHAPTER 1
Hardware Specifications
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Wireless and networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Input and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Eco-compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Using the communication key* . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
CPU Fan True Value Table (TJ100-CPU). . . . . . . . . . . . . . . . . 1-26
CPU Fan True Value Table (TJ85-CPU). . . . . . . . . . . . . . . . . . 1-27
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . 1-30
LED 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LCD Inverter (not available with this model) . . . . . . . . . . . . 1-31
v

Display Supported Resolution (LCD Supported Resolution) 1-32
Display Supported Resolution (GPU Supported Resolution) 1-32
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-34
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . 1-40
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
System I/O Address Map (Continued) . . . . . . . . . . . . . . . . . . 1-45

CHAPTER 2
System Utilities
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . 2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

vi

Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . 2-27
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

CHAPTER 3
Machine Maintenance Procedures
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
UpperCase Screws and FFC Removal . . . . . . . . . . . . . . . . . . . 3-12
UpperCase Screws and FFC Installation. . . . . . . . . . . . . . . . . 3-12
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . 3-13
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Base Cover Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
HDD (Hard Disk Drive) Removal . . . . . . . . . . . . . . . . . . . . . . 3-18
Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
RTC (Real Time Clock) Battery Removal . . . . . . . . . . . . . . . . 3-20
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
WLAN (Wireless Local Area Network) Module Removal . . . 3-21
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . 3-25
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
CPU (Central Processing Unit) Removal . . . . . . . . . . . . . . . . 3-31
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
PCH (Platform Controller Hub) Removal. . . . . . . . . . . . . . . . 3-33

vii

PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . 3-35
DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
DC-in Jack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-42
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Hinge Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52

CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

viii

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

CHAPTER 5
Jumper and Connector Locations
Mainboard Jumper and Connector Locations . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

CHAPTER 6
FRU (Field Replaceable Unit) List
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

CHAPTER 7
Model Definition and Configuration
Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Aspire 5749 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

CHAPTER 8
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . 8-4

CHAPTER 9
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

ix

x

CHAPTER 1
Hardware Specifications

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Wireless and networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Input and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Optional Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Eco-compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Using the communication key* . . . . . . . . . . . . . . . . . . . . . . . .1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Fan True Value Table (TJ100-CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Fan True Value Table (TJ85-CPU) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Inverter (not available with this model) . . . . . . . . . . . . . . . . . . . . . .
Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . .
Display Supported Resolution (GPU Supported Resolution) . . . . . . . . . .
Mini Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-2

1-24
1-25
1-26
1-26
1-27
1-27
1-28
1-28
1-28
1-29
1-29
1-30
1-31
1-31
1-32
1-32
1-34
1-34
1-35
1-36

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O Address Map (Continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-36
1-37
1-37
1-37
1-38
1-38
1-39
1-39
1-40
1-44
1-45

1-3

1-4

Hardware Specifications and Configurations
Features

0

Below is a summary of the computer’s features:

Operating System
Genuine

Windows® 7 Home Basic 64-bit

Genuine

Windows® 7 Home Premium 64-bit

0

Platform

0

Aspire 5349

0

Intel®

Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 GHz/1.5 GHz, DDR3
1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

Mobile

Intel® HM65 Express Chipset

Aspire 5749

0

Intel®

Core™ i3-2310M/i3-2330M/i3-2350M processor (3 MB L3 cache,
2.10/2.20/2.30 GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture,
Intel® Smart Cache

Mobile

Intel® HM65 Express Chipset

Aspire 5749Z

0

Intel®

Pentium® processor B940/B950/B960 (2 MB L3 cache, 2/2.10/2.20 GHz, DDR3
1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache

Mobile

Intel® HM65 Express Chipset

System Memory
Dual-channel

0

DDR3 SDRAM support:

Up

to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM
modules

Display

0

15.6"

HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™
LED-backlit TFT LCD

Mercury-free,
16:9

environment-friendly

aspect ratio

Audio Subsystem
High-definition

0

audio support

Hardware Specifications and Configurations

1-5

Two

built-in stereo speakers

MS-Sound
Built-in

compatible

microphone

Graphics

0

Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft®
DirectX® 10.1
Dual

independent display support

16.7

million colors

External
VGA

resolution / refresh rates:6
port up to 2048 x 1536: 75 Hz

HDMI®

port up to 1920 x 1080: 60 Hz

MPEG-2/DVD
WMV9

decoding

(VC-1) and H.264 (AVC) decoding

HDMI®

(High-Definition Multimedia Interface) with HDCP (High-bandwidth
Digital Content Protection) support

Storage Subsystem

0

Hard disk drive:
250/320/500/640/750

GB or larger

2-in-1 card reader:
Supports

Secure Digital™ (SD) Card and MultiMediaCard™ (MMC)

Optical Media Drive

0

8X DVD-Super Multi double-layer drive:
Read:

24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R,
6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X
DVD-RAM

Write:

24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL,
6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Privacy Control
BIOS

0

user, supervisor, HDD passwords

Kensington

lock slot

Webcam

0

Acer Video Conference, featuring:
Acer

1-6

Crystal Eye webcam

Hardware Specifications and Configurations

Wireless and networking

0

WLAN:
Acer

InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™

Supporting

Acer SignalUp™ wireless technology

WPAN:
Bluetooth®

3.0+HS

Bluetooth®

2.0/2.1+EDR

LAN:
Fast

Ethernet, Wake-on-LAN ready

Dimension and Weight

0

Dimensions:
381

(W) x 253 (D) x 29.6/34.7 (H) mm (15 x 9.96 x 1.17/1.37 inches)

Weight:
2.4

kg (5.29 lbs.)10 with 6-cell battery pack

Power Adapter and Battery

0

ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter:
3-pin

65 W AC adapter:

95

(W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches)

216

g (0.47 lbs.)10 with 180 cm DC cable

Battery:
48.8

Wh 4400 mAh 6-cell Li-ion standard battery pack

Battery

life: 4 hours

ENERGY

STAR®

Hardware Specifications and Configurations

1-7

Input and Controls

0

Keyboard
103-/104-/107-key

Acer FineTip keyboard with independent standard numeric
keypad, international language support

Touchpad
Multi-gesture

touchpad, supporting two-finger scroll, pinch, rotate, flip

Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume

up, volume down

I/O Ports

0

2-in-1

card reader (SD™, MMC)

Three

USB 2.0 ports

External

display (VGA) port

Headphone/speaker
Microphone-in
Ethernet
DC-in

jack

jack

(RJ-45) port

jack for AC adapter

HDMI®

port with HDCP support

Optional Items
1/2/4

GB DDR3 soDIMM module

6-cell

Li-ion battery pack

3-pin

65W AC adapter

0

Warranty

0

One-year

International Travelers Warranty (ITW)

Eco-compliance
Energy

0

Star

WEE
RoHS
Mercury

1-8

free

Hardware Specifications and Configurations

Environment

0

Temperature:
Operating:

41 F to 95 F (5 C to 35 C)

Non-operating:
Humidity

-4 F to 149 F (-20 C to 65 C)

(non-condensing):

Operating:

20% to 80%

Non-operating:

20% to 80%

Hardware Specifications and Configurations

1-9

Software

0

Productivity
Acer

Backup Manager

Acer

ePower Management

Acer

eRecovery Management

Adobe®

Flash® Player 10.1

Adobe®

Reader® 9.1

AUPEO!

(US only)

Bing™

Bar

Kobo™

(Canada only)

Microsoft®

Office Starter 2010: Includes limited-functionality Microsoft® Word
and Excel with advertising; no PowerPoint or Outlook. Buy Office 2010 to use the
full-featured software.

New

York Times Reader (US only)

NOOK

for PC (US only)

Norton™

Online Backup

Windows

Live™ Essentials

Security
McAfee®

Internet Security Suite Trial

MyWinLocker®

(except China, Hong Kong)

Multimedia
Acer
NTI

clear.fi

Media Maker™

Gaming
Oberon

GameZone (except US, Canada, China, Hong Kong, Korea)

WildTangent

®

(US, Canada only)

Communication and ISP
Acer

Crystal Eye

Microsoft®

Silverlight™

Skype™

Web links and utilities
Acer

Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain,
Sweden, UK only)

1-10

Acer

Identity Card

Acer

Registration

Acer

Updater

eBay®

shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

Netflix

shortcut (US only)

Hardware Specifications and Configurations

Notebook Tour

Figure 1-1.
Table 1-1.
#

Icon

0

Top ViewTop View

Top View
Item

Description

1

Integrated webcam

Web camera for video communication
(configuration may vary by model).

2

Display screen

Also called Liquid-Crystal Display (LCD), displays
computer output (configuration may vary by
model).

3

Power button

Turns the computer on and off.

4

Keyboard

For entering data into your computer.

5

Touchpad

Touch-sensitive pointing device which functions
like a computer mouse.

6

Click buttons (left and
right)

The left and right buttons function like the left
and right mouse buttons.

7

Microphone

Internal microphone for sound recording.

Hardware Specifications and Configurations

1-11

Table 1-1.
#
8

Top View

Icon

Item

Description

Power indicator

Indicates the computer's power status.

Battery indicator

Indicates the computer's battery status.
1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows blue when in
AC mode.

9

Palmrest

Comfortable support area for your hands when
you use the computer.

10

Speaker

Delivers audio output

Note: Color option may depend on the model.

1-12

Hardware Specifications and Configurations

Figure 1-2.
Table 1-2.
#
1

Icon

Closed Front View

Closed Front View
Item

Description

Microphone jack

Accepts inputs from external microphones.

Headphone/
speaker/line-out
jack

Connects to audio line-out devices (e.g.,
speakers, headphones).

2-in-1 card reader

Accepts Secure Digital (SD),
MultiMediaCard (MMC).
Note: Push to remove/install the card. Only
onecard can operate at any given time.

Hardware Specifications and Configurations

1-13

Figure 1-3.

Table 1-3.
#
1

Rear View

Rear View
Icon

Item
Battery bay

Description
Houses the computer's battery pack.

Note: Your computer may be equipped with a different battery to the one in the
picture.

1-14

Hardware Specifications and Configurations

Figure 1-4.
Table 1-4.
#

Icon

Left View

Left View
Item

Description

1

DC-in jack

Connects to an AC adapter.

2

Ventilation slots

Enable the computer to stay cool,
even after prolonged use.

3

External display
(VGA) port

Connects to a display device (e.g., external
monitor, LCD projector).

4

Ethernet (RJ-45) port

Connects to an Ethernet 10/100 based
network.

5

HDMI port

Supports high-definition digital video
connections.

6

USB 2.0 port

Connects to USB 2.0 devices (e.g., USB mouse,
USB camera).

Hardware Specifications and Configurations

1-15

Figure 1-5.
Table 1-5.
#

Right View
Item

Description

1

USB 2.0 ports

Connect to USB 2.0 devices
(e.g., USB mouse, USB camera).

2

Optical drive

Internal optical drive; accepts CDs or DVDs.

3

Optical disk access
indicator

Lights up when the optical drive is active.

4

Optical drive eject
button

Ejects the optical disk from the drive.

5

Emergency eject hole

Ejects the optical drive tray when the computer
is turned off.
Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the
computer is off.

6

Kensington lock slot

Connects to a Kensington-compatible
computer security lock.

1-16

Icon

Right View

Hardware Specifications and Configurations

Figure 1-6.
Table 1-6.
#

Icon

Base View

Base View
Item

Description

1

Battery bay

Houses the computer's battery pack.

2

Battery lock

Locks the battery in position.

3

Ventilation slots

Enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the opening of
the fan.

4

Battery release latch

Releases the battery for removal.

Hardware Specifications and Configurations

1-17

Touchpad Basics

0

1

2

Figure 1-7.
Move

3

Touchpad

your finger across the Touchpad (1) to move the cursor.

Press

the left (2) and right (3) buttons located beneath the Touchpad to perform
selection and execution functions. These two buttons are the equivalent of the
left and right buttons on a mouse. Tapping on the Touchpad is the same as clicking
the left button.

Function

Main Touchpad (1)

Left Button (2)

Execute

Tap twice (at the same speed as
double-clicking a mouse button).

Quickly click
twice.

Select

Tap once.

Click once.

Drag

Tap twice (at the same speed as
double-clicking a mouse button);
rest your finger on the Touchpad
on the second tap and drag the
cursor.

Click and hold,
then use finger
on the Touchpad
to drag the
cursor.

Access context
menu

Right Button (3)

Click once.

NOTE:
When using the Touchpad, keep it - and fingers - dry and clean. The Touchpad is
sensitive to finger movement; hence, the lighter the touch, the better the response.
Tapping too hard will not increase the Touchpad’s responsiveness.

1-18

Hardware Specifications and Configurations

Using the Keyboard

0

The computer has a close-to-full-sized keyboard and an embedded numeric keypad,
separate cursor, lock, function and special keys.

Figure 1-8.

Keyboard Lock Keys

Lock Keys

0

The keyboard has three lock keys which can be toggled on and off.
Lock key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock

When Num Lock is on, the numeric keypad is activated.

Scroll Lock
 + 

When Scroll Lock is on, the screen moves one line up or down when the
up or down arrow keys are pressed respectively. Scroll Lock does not work
with some applications.

Hardware Specifications and Configurations

1-19

Windows Keys

0

The keyboard has two keys that perform Windows-specific functions.


Windows Logo key



Application key

Key
Windows Logo
key

Description
Pressed alone, this key has the same effect as clicking on the Windows
Start button; it launches the Start menu. It can also be used with other
keys to provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and
Windows 7:
<

>: Open or close the Start menu

<

> + : Open the Run dialog box

<

> + : Minimizes all windows

 + <

> + M: Undo minimize all windows

<

> + : Show the help window

<

> + : Open Windows Explorer

<

> + : Search for a file or folder

<

> + : Show the desktop

 + <

> + : Search for computers (if you are on a network)

< > + : Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
 + < > + : Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW
to move focus to items on the Quick Launch toolbar and the system tray)
<

> + : Cycle through programs on the taskbar

< > + : Display the System Properties dialog box
Functions supported by Windows XP:

Application key

1-20

<

> + : Show the System Properties dialog box

<

> + : Open Ease of Access Center

This key has the same effect as clicking the right mouse button; it opens
the application's context menu.

Hardware Specifications and Configurations

Hotkeys

0

The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.

Figure 1-9.

Keyboard Hotkeys

To activate hotkeys, press and hold the  key before pressing the other key in the
hockey combination.
Hot key

Icon

Function

Description

 + 

Communication

Enables/disables the computer’s
communication devices.
(Communication devices may
vary by configuration.)

 + 

Sleep

Puts the computer in Sleep
mode.

 + 

Display toggle

Switches display output
between the display screen,
external monitor (if connected)
and both.

 + 

Display off

Turns the display screen
backlight off to save power.
Press any key to return.

 + 

Touchpad toggle

Turns the touchpad on and off.

 + 

Speaker toggle

Turns the speakers on and off.

 + <>

Brightness up

Increases the screen brightness.

 + <>

Brightness down

Decreases the screen
brightness.

Hardware Specifications and Configurations

1-21

Hot key

Icon

Function

Description

 + < >

Volume up

Increases the sound volume.

 + <>

Volume down

Decreases the sound volume.

 + 

Play/Pause

Play or pause a selected media
file.

 + 

Stop

Stop playing the selected media
file.

 + 

Previous

Return to the previous media
file.

 + 

Next

Jump to the next media file.

Using the communication key*
Here you can enable and disable the various wireless connectivity devices on your
computer.
Press  +  to bring up the Launch Manager window panel.
A red toggle indicates the device is off. Click On to enable Wi-Fi/Bluetooth connection.
Click Off to disable connection.

* Communication devices may vary by model.

1-22

Hardware Specifications and Configurations

0

Figure 1-10.

Hardware Specifications and Configurations

P24

P24

P16

System Block Diagram

1-23

P22

HP Jack

USB12

P22

MIC Jack

P21

P21

SPK

REALTEK ALC271X

P21

DMIC

X'TAL
32.768KHz

Azalia

CLK



SPI

fifl

fl
fl

fl
fl


P26

P25

P26

P25

Keyboard

NPCE971

SPI ROM Touch Pad

P9

LPC

P8~P13

PCI-E

WPCE791/FLASH

(25mm X 25mm)

mBGA 989

5GT/s

(DA Type)

P25

Fan Driver

X'TAL
25MHz

5GT/s

PCI-Express Gen2

INT_HDMI

INT_LVDS

INT_CRT

X4 DMI interface

DMI

intel

PCI-E
X16

P4~P7

5GT/s

DMI

CougarPoint 0.7

FDI

CLK

Dual SPI ROM

RTC
P9

HDA

USB

SATA Gen2

SATA Gen3

2.7GT/s

FDI

(37.5mm X 37.5mm)

rPGA 988

4MB x1 (Basic ME+Braidwood)

USB 2.0

SATA1

SATA0

FDI interface

Dual Channel DDR III
1066 MHz

Audio CODEC

P23

Card Reader

USB8

CCD (Camera)

USB4

Bluetooth

USB1,3,9

USB 2.0 * 3

P20

ODD (SATA)

P20

HDD (SATA)

P14, 15

DDR III - SODIMM 1

DDR III - SODIMM 0

SandyBridge
DC 35W



intel

iGFX Interfaces

DDR SYSTEM MEMORY

BLOCK DIAGRAM

PCIE-1

USB-13

PCIE-6

P27

P28

P29

P30

P19

HDMI

LVDS

CRT

P32

P31

X'TAL
25MHz

ATHEROS AR8158
10/100 LAN P18

MINI CARD
WLAN

RT8241DZ

+VCCSA

RT8207A

DDR3 +1.5_SUS

RT8238A

CPU +1.05V_VTT

ISL95835

CPU CORE PWR

RT8223M

3/5V SYS PWR

ISL88731

CHARGER

P33

P33

RJ45

P17

P16

P16

P18

P33

Thermal protect

discharger

HPA00835RTER

+1.8V

System Block Diagram

Specification Tables

0

Computer specifications
Item

Metric

Imperial

Dimensions
Length

381 mm

15 in

Width

253 mm

9.96 in

Height
(front to rear)

29.6/34.7 mm

1.17/1.37 in

Weight (equipped with
optical drive, flash drive,
and battery)

2.4 kg with 6-cell battery

5.29 lbs with 6-cell battery

Input power
Operating voltage

19V

Operating current

3.42A

Temperature
Operating (not writing to
optical disc)

5°C to 35°C

41°F to 95°F

Operating (writing to
optical disc)

5°C to 40°C

41°F to 104°F

Nonoperating

-20°C to 65°C

-4°F to 149°F

Relative humidity
Operating

20% to 80%

Nonoperating

20% to 80%

Maximum altitude (unpressurized)
Operating

-15 to 3,048m

-50 to 10,000ft

Nonoperating

-15 to 12,192m

-50 to 40,000ft

Shock
Operating

105G, 2 ms, half-sine

Nonoperating

220 G, 2 ms, half-sine

Random vibration
Operating

0.6G/5~500HZ/30min per axis

Nonoperating

1.5G/5~500HZ/30 min per axis

NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The
computer operates well within this range of temperatures.

1-24

Hardware Specifications and Configurations

System Board Major Chips
Item

Specification

Core logic

Intel® Ibex-Peak

VGA

Integrated

LAN

Atheros AR8158L - Mega LAN solution.
S5 Wake on LAN.

USB 2.0

USB2.0 embedded in PCH

Super I/O controller

embedded

Bluetooth

Bluetooth 2.1 with EDR/BT3.0 supported

Wireless

Atheros HB125, Realtek RTL8188CE

PCMCIA

N/A

Audio codec

Realtek ALC271X

Card reader

2-in-1 Card Reader (SD/MMC)

eSata

N/A

Processor
Item

Specification

CPU type

Intel® Sandy Bridge series

CPU package

989 pins-rPGA socket

Core Logic

Intel® Ibex-Peak

Chipset

Mobile Intel® HM65 Express Chipset

Hardware Specifications and Configurations

1-25

Processor Specifications
Item

CPU
Speed

Cores/
Threads

(GHz)

Bus
Speed

Mfg
Tech

(FSB/
DMI/QBI
)

(nm)

Cache
Size

Package

Voltage

Core
i3-2310M

2.10

4

5 GT/s

32

3MB L3

BGA1023

1.05V~
1.1V

Core
i3-2330M

2.20

4

5 GT/s

32

3MB L3

BGA1023

1.05V~
1.1V

Core
i3-2350M

2.30

4

5 GT/s

32

3MB L3

BGA1023

1.05V~
1.1V

Pentium
B940

2

2

5 GT/s

32

2MB L3

rPGA988B

1.05V~
1.1V

Pentium
B950

2.10

2

5 GT/s

32

2MB L3

rPGA988B

1.05V~
1.1V

Pentium
B960

2.20

2

5 GT/s

32

2MB L3

rPGA988B

1.05V~
1.1V

Celeron
B710

1.6

1

5 GT/s

32

1MB L3

rPGA988B

1.05V~
1.1V

Celeron
B800

1.5

2

5 GT/s

32

2MB L3

rPGA988B

1.05V~
1.1V

CPU Fan True Value Table (TJ100-CPU)





1-26

Fan On (°C)

Fan Off (°C)

Fan Speed (RPM)

45

40

3150

58

52

3500

70

64

3850

80

75

4200

92

85

N/A

Throttling 50%: On =98C ; Off=95C
OS Shut down: 100C
H/W Shut down : 100C

Hardware Specifications and Configurations

CPU Fan True Value Table (TJ85-CPU)





Fan On (°C)

Fan Off (°C)

Fan Speed (RPM)

45

40

3150

58

52

3500

70

64

3850

78

74

4200

82

80

N/A

Throttling 50%: On =83C ; Off=81C
OS Shut down: 85C
H/W Shut down : 85C

System Memory
Item

Specification

Memory controller

Built in at CPU

Memory size

DDR3 1066MHz 1 GB, 2 GB, 4 GB

DIMM socket number

2 socket

Supports memory size per
socket

4 GB

Supports maximum memory size

8 GB

Supports DIMM type

SDRAM memory interface design

Supports DIMM Speed

800/1066/1333 SDRAM

Support DIMM voltage

1.5V

Supports DIMM package

Standard 204P

Hardware Specifications and Configurations

1-27

Memory Combinations
Slot 1 (MB)

Slot 2 (MB)

Total Memory (MB)

0

1024

1024

1024

0

1024

1024

1024

2048

0

2048

2048

2048

0

2048

2048

2048

4096

0

4096

4096

4096

0

4096

4096

4096

8192

Video Interface
Item

Specification

Chipset

NB Chipset Intel CS BD82HM65 B3 Huron River

Package

25 mm x 25 mm FCBGA (Mobile Only)

Interface

Intel® Flexible Display Interconnect (FDI)

Compatibility

Fully compliant with the electrical specifications
ANSI/TIA/EIA-644

Sampling rate

Fixed frequency 2.7 GT/s data rate

BIOS
Item

Specification

BIOS vendor

Insyde

BIOS Version

2.0

BIOS ROM type

EC, ME/BIOS

BIOS ROM size

128K/4MB

Features





1-28

Insyde code base
Flash ROM 4 MB
Support ISIPP

Hardware Specifications and Configurations

LAN Interface
Item

Specification

LAN Chipset

Atheros AR8158-BL1A-RL

LAN connector type

RJ45

LAN connector location

RJ45 at the left side

Features

Supports 10/100/1000

Keyboard
Item

Specification

Type

Acer FineTip keyboard

Total number of keypads

103-/104-/107-key

Windows logo key

Yes

Internal & external
keyboard work
simultaneously

Plug USB keyboard to the USB port directly: Yes

Features







Phantom key auto detect
Overlay numeric keypad
Supports independent pgdn/pgup/pgup/home/end keys
Supports reverse T cursor keys
Factory configurable different languages by OEM customer

Hardware Specifications and Configurations

1-29

Hard Disk Drive (AVL components)
Item

Specification

Vendor &
Model
Name

Toshiba
MK2559GSXP
WD
WD2500BPVT
-22JJ5T0
HGST
HTS543225A7
A384
Seagate
ST250LT003/9
YG14C-188

Toshiba
MK3259GSXP
WD
WD3200BPVT
-22JJ5T0
HGST
HTS543232A7
A384
Seagate
ST320LT020

Toshiba
MK5059GSXP
WD
WD
5000BPVT-22
HXZT3
HGST
HTS547550A9
E384
Seagate
ST9500325AS

Toshiba
MK6459GSXP
WD
WD6400BPVT
-22HXZT3
HGST
HTS547564A9
E384
Seagate
ST9640423AS
ST9640320AS

Toshiba
MK7559GSXP
WD
WD750BPVT22HXZT3
HGST
HTS547575A9
E384
Seagate
ST9750423AS

Capacity
(GB)

250

320

500

640

750

Bytes per
sector
Data heads

4k
2

2

3/4

4

4

1

1

2

2

2

Drive Format
Disks
Spindle
speed
(RPM)

5400

Performance Specifications
Buffer size

8MB

Interface

SATA
3.0

Fast data
transfer
rate
(Gbits / sec,
max)
Media data
transfer
rate
(Mbytes/sec
max)

953, 1044

994, 1044,

872, 1175

1144, 838,
1305, 1175

996, 1130,
1363

DC Power Requirements
Voltage
tolerance

1-30

5V ±5%

Hardware Specifications and Configurations

LED 15.6”
Item

Specification

Vendor & Model name

AUO B156XW02
SAMSUNG LTN156AT02-A11
SAMSUNG LTN156AT24-A01
LPL P156WH2-TLEA
LPL LP156WH4-TLA1
CMO N156B6-L0B

Screen Diagonal (mm)

396

Active Area (mm)

222.72 X128.28 344.232 X 193.536

Display resolution (pixels)

1366 X 768

Pixel Pitch (mm)

0.252 X 0.252

Typical White Luminance (cd/m2)
also called Brightness

220 typ. (5 points average)
190 min. (5 points average)

Contrast Ratio

500 typ

Response Time (Optical Rise
Time/Fall Time) msec

8 typ /16Max

Typical Power Consumption
(watt)

2.816 max. (Include Logic and Blu power)

Weight (without inverter)

450 max.

Physical Size (mm)

359 (L) x 210 (W) x 5.5 (D)

Electrical Interface

1 channel LVDS

Viewing Angle (degree)
Horizontal (Right)
CR = 10 (Left)
Vertical (Upper)
CR = 10 (Lower)

40 min / 45 typ
40 min / 45 typ
10 min / 15 typ
30 min / 35 typ

LCD Inverter (not available with this model)
Item

Specification

Vendor & Model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency
(KHz)

Hardware Specifications and Configurations

1-31

Display Supported Resolution (LCD Supported Resolution)
Resolution

16 bits

32 bits

Intel

1280x720p/60Hz 16:9

Yes

Yes

Yes

1366x768p/60Hz 16:9

Yes

Yes

Yes

Graphics Controller
Item
VGA Chip

Specification
Integrated graphics; Intel HD Graphics 3000

Supports







For SKUs with graphics, carries display traffic from the
GPU in the processor to the legacy display connectors in
the PCH.
DisplayPort standard.
Two independent links - one for each display pipe.
Four unidirectional downstream differential transmitter
pairs:




Scalable down to 3X, 2X, or 1X based on actual display
bandwidth requirements

 Fixed frequency 2.7 GT/s data rate
Two sideband signals for Display synchronization:

FDI_FSYNC and FDI_LSYNC (Frame and Line
Synchronization)
One Interrupt signal used for various interrupts from the
PCH:







 FDI_INT signal shared by both Intel FDI Links
PCH supports end-to-end lane reversal across both links
Common 100-MHz reference clock is sent to both
processor and PCH

Display Supported Resolution (GPU Supported Resolution)
Resolution

16 bits

32 bits

Intel

800x600p/60Hz

Yes

Yes

Yes

1024x600p/60Hz

Yes

Yes

Yes

1280x600p/60Hz

Yes

Yes

Yes

1280x720p/60Hz

Yes

Yes

Yes

1280x768p/60Hz

Yes

Yes

Yes

1360x768p/60Hz

Yes

Yes

Yes

1366x768p/60Hz

Yes

Yes

Yes

1-32

Hardware Specifications and Configurations

Bluetooth Interface
Item
Chipset

Specifications
Atheros BU22

Broadcom BCM
20702

Data
through
put
Protocol

Broadcom BCM
2070

Atheros BU12

TX 1.2Mbits/sec, RX 1.2Mbits/sec

3.0 + EDR

3.0 + EDR

Interfac
e

3.0 + EDR

3.0 + EDR

USB 2.0

Connect
or type

6 pin connector

6 pin connector

6 pin JST
SM06B-XSRK-ETB

6 pin narrow
pitch connector

Supporte
d
protocol

3.0

3.0

3.0

3.0

Bluetooth Module
Item
Controller
Feature

Specifications
Atheros BU22












Controller
Feature

Broadcom BCM 20702








Controller

Single-chip Bluetooth v4.0 solution
USB 2.0 full-speed device interface, supporting Device
Firmware Upgrade (DFU)
I²C or SPI interface, supporting external EEPROM and
serial flash devices
1.2V linear voltage regulator (LDO)
Integrated 32-bit CPU with 128 KByte data RAM and 512
KByte program ROM
On-chip low power oscillator
On-chip one-time programmable (OTP) memory
Standard USB HCI interface

Bluetooth 4.0 + EDR compliant
Programmable output power control
Supports mobile and PC applications
Point-to-multipoint operation
USB 2.0 compliant interface
Etched PCB antenna
Ultra-low power consumption

Broadcom BCM 2070

Hardware Specifications and Configurations

1-33

Item
Features

Specifications






Controller

Bluetooth 3.0 compliant
Point-to-multipoint operation
External USB interface for data
Onboard antenna and SMA RF connector
Coexistence support

Atheros BU12

Features













Single-chip Bluetooth v2.1/3.0+EDR integrated solution
USB 2.0 full-speed device interface, supporting Device
Firmware Upgrade
(DFU)
SPI interface supports external serial flash devices
Two on-chip 1.2V linear voltage regulators
Integrated 32-bit CPU with 32KB data RAM and 256KB
program RAM
On-board PLL
On-chip low power oscillator (LPO)
Standard USB HCI interface

Camera
Item

Specification

Vendor & Model

Liteon 0.3MB
LT7675AL

Suyin 0.3MB
SY_7675_AL

Chicony 0.3MB
CH_7675_AL

Type

CMOS image
sensor with VGA

CMOS image sensor
OV7675

CMOS image sensor
with VGA

Mini Card
Item

Specification

Number supported

1

Features

1 mini card slot (for WLAN or WLAN/WiMax)

3G Card (not available in this model)
Item

Specification

Features

1-34

Hardware Specifications and Configurations

Audio Codec and Amplifier
Item
Audio
Controller
Features

Specification
Realtek ALC271X









































Meets WLP (Windows Logo Program) requirements for Windows XP,
Vista and Windows 7
98dB Signal-to-Noise Ratio (A-weighting) for DAC output
90dB Signal-to-Noise Ratio (A-weighting) for ADC output
4-channel DAC supports 16/20/24-bit PCM format for indepent two
stereo channel or 2.1 audio playback
4-channel ADC supports 16/20/24-bit PCM format for indepent two
stereo channel audio inputs
All DACs support 44.1k/48k/96k/192kHz sample rate
All ADCs support 44.1k/48k/96k/192kHz sample rate
S/PDIF-OUT support 16/20/24-bit format and 44.1/48/88.2/96/192kHz
rate
Supports MONO line level output
Supports external PCBEEP input and built-in digital BEEP generator
Software selectable 2.5V/3.2V VREFOUT as bias voltage for analog
microphone input
Programmable +12/+24/+36dB boot gain for analog microphone input
Supports stereo digital microphone input
Programmable boost gain and volume control for digital microphone
input
Built-in headphone amplifiers for port-C (LINE1) and port-I(HP OUT)
Headphone amplifier for port-I does not require DC blocking
capacitors
Two jack detection pins each designed to detect up to 4 jacks, and
S/PDIF-OUT jack detection is supported
EAPD (External Amplifier Power Down) is supported
Supports Anti-pop mode when analog power AVDD is on and digital
power is off
Power support: 3.3V digital core power: 1.5V~3.3V digital IO power for
HDA link; 3.0V~5.5V analog power; 4.5V~5.5V power stage voltage
Enhanced power management features for normal operation and
standby mode
Stereo Bridge-Tied Load Class-D amplifier at port-D has 2Watt (rms)/4
Ohms per channel output
Short circuit and thermal overload protection for Class-D amplifier
Class D amplifier has high pass filter with programmable Cut-Off
frequency (10Hz~900Hz) to prevent low frequency signal damage
speaker
Class D amplifier output with slew rate and spread spectrum control to
improve EMI performance
Independent left and right channel of output power limiter
(25%~100% power range) to protect speaker

Hardware Specifications and Configurations

1-35

Item

Specification






Intel low power ECR compliant: supports power status control, jack
detection, and wake-up event in D3 mode
Built in a 5V-to-4.5V linear regulator with 60db PSRR to power analog
circuitry
48-pin QFN ‘Green’ package

Audio Interface
Item

Specification

Audio Controller

Realtek ALC271X

Audio onboard or optional

On board

Mono or Stereo

Mono

Resolution

Support 16/24bit PCM

Compatibility

HD audio Interface

Sampling rate

Sample rate up to 192Khz resolution VSR (Variable
Sampling Rate)

Internal microphone

Yes

Internal speaker/quantity

Yes/(1.2W speakers x2)

Wireless Module 802.11b/g/n
Item

Specification

Chipset

Atheros
HB95

Atheros
HGB125

Broadcom
4313

Intel Crane
Peak

Realtek
RTL8188CE

Data
throughput

11-54 Mbps,
up to 300
Mbps for
Draft-N

11-54 Mbps,
up to 300
Mbps for
Draft-N

11-54 Mbps,
up to 300
Mbps for
Draft-N

11-54 Mbps,
up to 300
Mbps for
Draft-N

11-54 Mbps,
up to 300
Mbps for
Draft-N

Protocol

b, g, n

b, g, n

b, g, n

b, g, n

a, g, n

Interface

PCI-E

PCI-E

PCI-E

PCI-E

PCI-E

Battery
Item

Specification

Vendor & Model name

Sanyo AS10D31, Sony AS10D41, Panasonic AS10D51,
Samsung AS10D61, Simplo AS10D, LGC AS10D

Battery Type

Lithium-Ion

Pack capacity

4400mAh

Number of battery cell

6

Package configuration

MSOP-8L, MSOP-8S

1-36

Hardware Specifications and Configurations

VRAM
Item

Specification

Chipset

N/A (Shared memory only)

Memory size

N/A

Interface

N/A

USB Port
Item

Specification

USB compliance level

Universal Serial Bus 2.0

EHCI

2

Number of USB port(s)

3

Location

1 left side, 2 right side

Output Current

1.05V

AC Adapter
Item

Specification

Input rating

100-240V~1.7A(1,7A) 50-60Hz

Maximum input AC current

1.7 Amps

Inrush current

264 Vac (Cold/Hot start) No damage; meet fuse and bridge
diode I2t de-rating.

Efficiency

Meets EPA 2.0 level V requirement. The adapter efficiency
shall be more than 87%, that is the average value of 25%,
50%, 75% and 100% load with both 115Vac/60Hz and
230Vac/50Hz input voltage condition.

Hardware Specifications and Configurations

1-37

System Power Management
Item

Specification

Mech. Off (G3)

Al devices in the system are turned off completely.

Soft Off (G2/S5)

OS initiated shutdown. All devices in the system are turned
off completely.

Working (G0/S0)

Individual devices such as the CPU and hard disc may be
power managed in this state.

Suspend to RAM (S3)







Save to Disk (S4)

CPU set power down
VGA Suspend
Audio Power Down
Hard Disk Power Down
Super I/O Low Power mode

Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.

Card Reader
Item

Specification

Chipset

AU6435A51-GDL-GR

Package

LQFP

Maximum supported size

16G

Features

























1-38

Fully compatible with USB2.0 High Speed and backward
compatible with USB1.1 specifications
Supports multiple flash card interfaces, including
SD/MMC.
Supports single LUN
48-pin LQFP lead-free/Halogen-free/RoHS compliant
package is available.
Complies with USB Device Class Definition for Mass
Storage and Bulk-Transport V1.0
Complies with Secure Digital Card (SD) specification up to
ver. 3.0(SDXC)
Support UHS (SRD-50/DDR-50) operation mode.
Complies with MultiMedia Card (MMC) specification up to
ver. 4.4 and supports 8-bit data bus.
Complies with Memory Stick (MS) specification up to ver.
1.43
Complies with Memory Stick PRO (MS_Pro) specification
up to ver. 1.05
Complies with Memory Stick PRO-HG (MS PRO-HG)
specification up to ver. 1.03 and supports 8-bit data bus.
Complies with Memory Stick Interface Guideline for PC
peripheral devices with Memory Stick Slot ver. 1.16-00
Complies with xD-Picture Card (xD) specification up to ver.
1.2
Hardware Specifications and Configurations

System LED Indicator
Item

Specification

Lock



Caps Lock on = Blue

System state



Blue color on: System on
Blue color and amber color off: System off
Amber color on: S3




HDD access state

N/A

Wireless state

Wifi on = Amber

Power button backlight




Battery state




Blue color solid on: System on
Blue color off: System off
Full charging = Blue
Battery charging = Amber

System DMA Specification
Legacy Mode

Power Management

DMA0

N/A

DMA1

N/A

DMA2

N/A

DMA3

N/A

DMA4

Direct memory access controller

DMA5

N/A

DMA6

N/A

DMA7

N/A

*ExpressCard controller can use DMA 1, 2, or 5.

Hardware Specifications and Configurations

1-39

System Interrupt Specification
Hardware IRQ

System Function

IRQ00

System timer

IRQ01

Standard PS/2 Keyboard

IRQ07

Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller
- 1C22

IRQ08

System CMOS/real-time clock

IRQ12

Synaptics PS/2 Port Touchpad

IRQ13

Numeric data processor

IRQ16






Atheros AR8152/8158 PCI-E Fast Etherent Controller (NDIS
6.20)
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced
Host Controller - 1C2D
Intel(R) 6 Series/C200 Series Chipset Family PCI Express
Root Port 6 - 1C1A
Intel(R) Management Engine Interface

IRQ17

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root
Port 1 - 1C10

IRQ19

Intel(R) Mobile Express Chipset SATA AHCI Controller

IRQ22

High Definition Audio Controller

IRQ23

Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced
Host Controller - 1C26

IRQ81

Microsoft ACPI-Compliant System

IRQ82

Microsoft ACPI-Compliant System

IRQ83

Microsoft ACPI-Compliant System

IRQ84

Microsoft ACPI-Compliant System

IRQ85

Microsoft ACPI-Compliant System

IRQ86

Microsoft ACPI-Compliant System

IRQ87

Microsoft ACPI-Compliant System

IRQ88

Microsoft ACPI-Compliant System

IRQ89

Microsoft ACPI-Compliant System

IRQ90

Microsoft ACPI-Compliant System

IRQ91

Microsoft ACPI-Compliant System

IRQ92

Microsoft ACPI-Compliant System

IRQ93

Microsoft ACPI-Compliant System

IRQ94

Microsoft ACPI-Compliant System

IRQ95

Microsoft ACPI-Compliant System

1-40

Hardware Specifications and Configurations

Hardware IRQ

System Function

IRQ96

Microsoft ACPI-Compliant System

IRQ97

Microsoft ACPI-Compliant System

IRQ98

Microsoft ACPI-Compliant System

IRQ99

Microsoft ACPI-Compliant System

IRQ100

Microsoft ACPI-Compliant System

IRQ101

Microsoft ACPI-Compliant System

IRQ102

Microsoft ACPI-Compliant System

IRQ103

Microsoft ACPI-Compliant System

IRQ104

Microsoft ACPI-Compliant System

IRQ105

Microsoft ACPI-Compliant System

IRQ106

Microsoft ACPI-Compliant System

IRQ107

Microsoft ACPI-Compliant System

IRQ108

Microsoft ACPI-Compliant System

IRQ109

Microsoft ACPI-Compliant System

IRQ110

Microsoft ACPI-Compliant System

IRQ111

Microsoft ACPI-Compliant System

IRQ112

Microsoft ACPI-Compliant System

IRQ113

Microsoft ACPI-Compliant System

IRQ114

Microsoft ACPI-Compliant System

IRQ115

Microsoft ACPI-Compliant System

IRQ116

Microsoft ACPI-Compliant System

IRQ117

Microsoft ACPI-Compliant System

IRQ118

Microsoft ACPI-Compliant System

IRQ119

Microsoft ACPI-Compliant System

IRQ120

Microsoft ACPI-Compliant System

IRQ121

Microsoft ACPI-Compliant System

IRQ122

Microsoft ACPI-Compliant System

IRQ123

Microsoft ACPI-Compliant System

IRQ124

Microsoft ACPI-Compliant System

IRQ125

Microsoft ACPI-Compliant System

IRQ126

Microsoft ACPI-Compliant System

IRQ127

Microsoft ACPI-Compliant System

IRQ128

Microsoft ACPI-Compliant System

Hardware Specifications and Configurations

1-41

Hardware IRQ

System Function

IRQ129

Microsoft ACPI-Compliant System

IRQ130

Microsoft ACPI-Compliant System

IRQ131

Microsoft ACPI-Compliant System

IRQ132

Microsoft ACPI-Compliant System

IRQ133

Microsoft ACPI-Compliant System

IRQ134

Microsoft ACPI-Compliant System

IRQ135

Microsoft ACPI-Compliant System

IRQ136

Microsoft ACPI-Compliant System

IRQ137

Microsoft ACPI-Compliant System

IRQ138

Microsoft ACPI-Compliant System

IRQ139

Microsoft ACPI-Compliant System

IRQ140

Microsoft ACPI-Compliant System

IRQ141

Microsoft ACPI-Compliant System

IRQ142

Microsoft ACPI-Compliant System

IRQ143

Microsoft ACPI-Compliant System

IRQ144

Microsoft ACPI-Compliant System

IRQ145

Microsoft ACPI-Compliant System

IRQ146

Microsoft ACPI-Compliant System

IRQ147

Microsoft ACPI-Compliant System

IRQ148

Microsoft ACPI-Compliant System

IRQ149

Microsoft ACPI-Compliant System

IRQ150

Microsoft ACPI-Compliant System

IRQ151

Microsoft ACPI-Compliant System

IRQ152

Microsoft ACPI-Compliant System

IRQ153

Microsoft ACPI-Compliant System

IRQ154

Microsoft ACPI-Compliant System

IRQ155

Microsoft ACPI-Compliant System

IRQ156

Microsoft ACPI-Compliant System

IRQ157

Microsoft ACPI-Compliant System

IRQ158

Microsoft ACPI-Compliant System

IRQ159

Microsoft ACPI-Compliant System

IRQ160

Microsoft ACPI-Compliant System

IRQ161

Microsoft ACPI-Compliant System

1-42

Hardware Specifications and Configurations

Hardware IRQ

System Function

IRQ162

Microsoft ACPI-Compliant System

IRQ163

Microsoft ACPI-Compliant System

IRQ164

Microsoft ACPI-Compliant System

IRQ165

Microsoft ACPI-Compliant System

IRQ166

Microsoft ACPI-Compliant System

IRQ167

Microsoft ACPI-Compliant System

IRQ168

Microsoft ACPI-Compliant System

IRQ169

Microsoft ACPI-Compliant System

IRQ170

Microsoft ACPI-Compliant System

IRQ171

Microsoft ACPI-Compliant System

IRQ172

Microsoft ACPI-Compliant System

IRQ173

Microsoft ACPI-Compliant System

IRQ174

Microsoft ACPI-Compliant System

IRQ175

Microsoft ACPI-Compliant System

IRQ176

Microsoft ACPI-Compliant System

IRQ177

Microsoft ACPI-Compliant System

IRQ178

Microsoft ACPI-Compliant System

IRQ179

Microsoft ACPI-Compliant System

IRQ180

Microsoft ACPI-Compliant System

IRQ181

Microsoft ACPI-Compliant System

IRQ182

Microsoft ACPI-Compliant System

IRQ183

Microsoft ACPI-Compliant System

IRQ184

Microsoft ACPI-Compliant System

IRQ185

Microsoft ACPI-Compliant System

IRQ186

Microsoft ACPI-Compliant System

IRQ187

Microsoft ACPI-Compliant System

IRQ188

Microsoft ACPI-Compliant System

IRQ189

Microsoft ACPI-Compliant System

IRQ190

Microsoft ACPI-Compliant System

IRQ-2

Intel(R) Centrino(R) Wireless-N100

IRQ-3

Intel(R) HD Graphics Family

Hardware Specifications and Configurations

1-43

System I/O Address Map
I/O address (hex)

System Function (shipping configuration)

0000 - 001F

Direct memory access controller

0000 - 0CF7

PCI bus

0020 - 0021

Programmable interrupt controller

0024 - 0025

Programmable interrupt controller

0028 - 0029

Programmable interrupt controller

002C - 002D

Programmable interrupt controller

002E - 002F

Motherboard resources

0030 - 0031

Programmable interrupt controller

0034 - 0035

Programmable interrupt controller

0038 - 0039

Programmable interrupt controller

003C - 003D

Programmable interrupt controller

0040 - 0043

System timer

004E - 004F

Motherboard resources

0050 - 0053

System timer

0060 - 0060

Standard PS/2 Keyboard

0061 - 0061

Motherboard resources

0062 - 0062

Microsoft ACPI-Compliant Embedded

0063 - 0063

Motherboard resources

0064 - 0064

Standard PS/2 Keyboard

0065 - 0065

Motherboard resources

0066 - 0066

Microsoft ACPI-Compliant Embedded

0067 - 0067

Motherboard resources

0070 - 0070

Motherboard resources

0070 - 0077

System CMOS/real time clock

0080 - 0080

Motherboard resources

0081 - 0091

Direct memory access controller

0092 - 0092

Motherboard resources

0093 - 009F

Direct memory access controller

00A0 - 00A1

Programmable interrupt controller

00A4 - 00A5

Programmable interrupt controller

00A8 - 00A9

Programmable interrupt controller

00AC - 00AD

Programmable interrupt controller

1-44

Hardware Specifications and Configurations

System I/O Address Map (Continued)
I/O address (hex)

System Function (shipping configuration)

00B0 - 00B1

Programmable interrupt controller

00B2 - 00B3

Motherboard resources

00B4 - 00B5

Programmable interrupt controller

00B8 - 00B9

Programmable interrupt controller

00BC - 00BD

Programmable interrupt controller

00C0 - 00DF

Direct memory access controller

00F0 - 00F0

Numeric data processor

03B0 - 03BB

Intel(R) HD Graphics Family

03C0 - 03DF

Intel(R) HD Graphics Family

0400 - 0453

Motherboard resources

0454 - 0457

Motherboard resources

0458 - 047F

Motherboard resources

04D0 - 04D1

Programmable interrupt controller

0500 - 057F

Motherboard resources

0680 - 069F

Motherboard resources

0D00 - FFFF

PCI bus

1000 - 100F

Motherboard resources

1010 - 1013

Motherboard resources

164E -164F

Motherboard resources

2000 - 2FFF

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port
6 - 1C1A

3000 - 307F

Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)

3000 - 3FFF

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port
1 - 1C10

4000 - 403F

Intel(R) HD Graphics Family

4040 - 405F

Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller 1C22

4060 - 407F

Intel(R) Mobile Express Chipset SATA AHCI Controller

4080 - 4087

Intel(R) Mobile Express Chipset SATA AHCI Controller

4088 - 408F

Intel(R) Mobile Express Chipset SATA AHCI Controller

4049 - 4093

Intel(R) Mobile Express Chipset SATA AHCI Controller

4094 - 4097

Intel(R) Mobile Express Chipset SATA AHCI Controller

FFFF - FFFF

Motherboard resources

Hardware Specifications and Configurations

1-45

1-46

Hardware Specifications and Configurations

CHAPTER 2
System Utilities

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . .2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Using STUUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . .2-27
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-28

2-2

System Utilities
BIOS Setup Utility

0

This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If
configuration problems occur, the setup utility may need to be run. Refer to Chapter 4,
Troubleshooting when a problem arises.
To activate the utility, press F2 during POST (power-on self-test) when prompted at the
bottom of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot
device without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to
enter the multi-boot menu.

Navigating the BIOS Utility

0

Six menu options are:
Information
Main
Security
Boot
Exit

To navigate through the following:
Menu
Item

- use the left and right arrow keys

- use the up and down arrow keys

Change
Exit

parameter value - press F5 or F6.

- Press Esc

Load

default settings - press F9. Press F10 to save changes and exit BIOS Setup
Utility

NOTE:

NOTE:

Parameter values can be changed if enclosed in square brackets open the
DIMM door open the DIMM door[ ]. Navigation keys appear at the bottom
of the screen. Read parameter help carefully when making changes to
parameter values. Parameter help is found in the Item Specific Help area of
the screen.

NOTE:

NOTE:

System information is subject to specific models.

System Utilities

2-3

BIOS

0

The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility
screen:

NOTE:

NOTE:

The screens provided are for reference only. Actual values may differ by model.

Information

0

The Information tab shows a summary of computer hardware information.

Figure 2-1.

BIOS Information

Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1.

BIOS Information

Parameter

2-4

Description

CPU Type

CPU (central processing unit) type and speed of system

CPU Speed

Speed of the CPU

HDD Model Name

Model name of HDD (hard disk drive) installed on primary IDE
master

HDD Serial Number

Serial number of HDD installed on primary IDE master

ATAPI Model Name

Model name of ATAPI (Advanced Technology Attachment with
Packet Interface)

System BIOS Version

System BIOS version

VGA BIOS Version

VGA (video graphics array) firmware version of system

System Utilities

Table 2-1.

BIOS Information (Continued)

Parameter

Description

Serial Number

Serial number of unit

Asset Tag Number

Asset tag number of system

Product Name

Product name of the system

Manufacturer Name

Manufacturer of system

UUID

Universally Unique Identifier

System Utilities

2-5

Main

0

The Main tab allows the user to set system time and date, enable or disable boot option
and enable or disable recovery.

Figure 2-2.

BIOS Main

Table 2-2 describes the parameters shown in Figure 2-2.
Table 2-2.
Parameter

2-6

BIOS Main
Description

Format/Option

System Time

BIOS system time in 24-hour format

Format: HH:MM:SS
(hour:minute:second)

System Date

BIOS system date

Format MM/DD/YYYY
(month/day/year)

Total Memory

Total memory available

N/A

Video Memory

Available memory for video

N/A

Quiet Boot

Shows OEM (original equipment
manufacturer) screen during system boot
instead of traditional POST screen

Option: Enabled or
Disabled

Network Boot

Option to boot system from LAN (local area
network)

Option: Enabled or
Disabled

F12 Boot Menu

Option to use boot menu during POST

Option: Enabled or
Disabled

D2D Recovery

Option to use D2D Recovery function

Option: Enabled or
Disabled

System Utilities

Table 2-2.
Parameter
SATA Mode

System Utilities

BIOS Main (Continued)
Description
Option to set SATA controller mode

Format/Option
Option: AHCI or IDE

2-7

Advanced

0

The Advanced tab shows the configuration of system settings, including:
Boot

configuration

Peripheral
IDE

configuration

Thermal
Video

ACPI

configuration

configuration

Chipset

PCI

configuration

configuration

table/feature control

express configuration

Extended

ICC

Use - and ¯ keys to select an item.

Figure 2-3.

2-8

BIOS Advanced

System Utilities

Security

0

The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.

Figure 2-4.

BIOS Security

Table 2-3 describes the parameters shown in Figure 2-4.
Table 2-3.

BIOS Security

Parameter

Description

Option

Supervisor Password Is

Supervisor password setting

Clear or Set

User Password Is

User password setting

Clear or Set

HDD Password Is

HDD password setting

Clear or Set

Set Supervisor Password

Option to set supervisor password

N/A

Set User Password

Option to set user password

N/A

Set HDD Password

Option to set HDD password

N/A

Password on Boot

Shows if password is required during system
boot

Disabled or
Enabled

!

CAUTION:
If Power-on-Password authentication is
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure. Refer to Crisis Disk Recovery.

System Utilities

2-9

NOTE:

NOTE:

When prompted to enter password, three attempts are allowed before
system halts. Resetting BIOS password may require computer be returned
to dealer.

Setting a Password

0

Perform the following to set user or supervisor passwords:
1. Use the  and keys to highlight the Set Supervisor Password parameter and
press Enter. The Set Supervisor Password dialog box appears.

NOTE:

NOTE:

To change an existing password, refer to Changing a Password.

Figure 2-5.

Set Supervisor Password

2. Type a new password in the Enter New Password field. Passwords are not case
sensitive and the length must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9).
Retype the password in the Confirm New Password field.

+

IMPORTANT:
Use care when typing a password. Characters do not appear on the
screen.
3. Press Enter. After setting the password, the computer sets the User Password
parameter to Set.

NOTE:

NOTE:

Password on Boot must be set to Enabled to activate password feature.
4. Press F10 to save changes and exit BIOS Setup Utility.

Removing a Password

0

Perform the following:
1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears:

Figure 2-6.
2-10

Set Supervisor Password
System Utilities

2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm
New Password fields. Computer will set Supervisor Password parameter to
Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.

Changing a Password

0

1. Use the  and keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears.

Figure 2-7.

Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field. Retype new password in
Confirm New Password field.
4. Press Enter. Computer sets Supervisor Password parameter to Set.

NOTE:

NOTE:

Password on Boot must be set to Enabled to activate the password feature.
5. Press F10 to save changes and exit BIOS Setup Utility.
If the verification is OK, the screen will show as follows.

Figure 2-8.

Setup Notice

The password setting is complete after the user presses Enter.
If the password entered does not match the current password, the screen shows the
Setup Warning dialog. (Figure 2-9)

System Utilities

2-11

Figure 2-9.

Setup Warning: Invalid Password

If new password and confirm new password strings do not match, the Setup Warning
dialog appears (Figure 2-10).

Figure 2-10.

2-12

Setup Warning: Passwords Do Not Match

System Utilities

Power

0

The power tab allows you to change the various power settings.

Figure 2-11.

BIOS Power

Table 2-4 describes the parameters shown in Figure 2-11.
Table 2-4.

BIOS Power

Parameter

Description

Advanced CPU Control

Set CPU parameters

Platform Power
Management

Shows power settings

Break Event

Shows break events

System Utilities

2-13

Boot

0

The Boot tab allows changes to the order of boot devices used to load the operating
system. Bootable devices include the:
USB

diskette drives

Onboard
DVD

hard disk drive

drive in the module bay

Use  and  keys to select a device and press F5 or F6 to change the value.

Figure 2-12.

2-14

BIOS Boot

System Utilities

Exit

0

The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.

Figure 2-13.

BIOS Exit

Table 2-5 describes the parameters in Figure 2-13.
Table 2-5.

Exit Parameters

Parameter

Description

Exit Saving Changes

Exit BIOS utility and save setup item changes to system.

Exit Discarding Changes

Exit BIOS utility without saving setup item changes to system.

Load Setup Defaults

Load default values for all setup items.

Discard Changes

Load previous values of all setup items.

Save Changes

Save setup item changes without exiting BIOS utility.

System Utilities

2-15

BIOS Flash Utilities

0

BIOS Flash memory updates are required for the following conditions:
New

versions of system programs

New

features or options

Restore

a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS Flash ROM.

NOTE:

NOTE:

If a Crisis Recovery Disc is not available, create one before Flash utility is used.

NOTE:

NOTE:

Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.

NOTE:

NOTE:

Use AC adaptor power supply when running Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Prepare a bootable USB HDD.
2. Copy ZQR_101.exe to bootable USB HDD.
3. Boot system from bootable USB HDD.

NOTE:

NOTE:

Flash utility has auto execution function.

2-16

System Utilities

DOS Flash Utility

0

Perform the following to use the DOS Flash Utility:
1. Press F2 during boot to enter Setup Menu.
2. Select Boot Menu to modify boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.

Figure 2-14.

BIOS Boot

3. Copy ZQR_101.exe to a bootable USB HDD.
4. Insert the USB HDD and reboot computer.
5. Execute ZQR_101.exe to update BIOS. Flash process begins as shown in Figure 2-15.
6. Flash is complete when the message, Flash Programming Complete is shown.
System will restart automatically when finished.

NOTE:

NOTE:

If AC power is not connected, the following message is shown (Figure 2-15). Plug
in the AC power to continue.

Figure 2-15.

System Utilities

AC Power Warning

2-17

WinFlash Utility

0

Perform the following to use the WinFlash Utility:
1. Double-click WinFlash executable (ZQR_101W.exe).
2. Click OK to begin update. A progress screen is shown. (Figure 2-16)

Figure 2-16. InsydeFlash

2-18

System Utilities

Clearing BIOS Passwords
!

0

CAUTION:
If Power-on Password authentication is enabled, the BIOS password can only
be cleared by initiating the Crisis Disk Recovery procedure or flashing the
BIOS. See Crisis Disk Recovery.
This section provides details about removing HDD/BIOS passwords.
Clear the BIOS Password as follows:

NOTE:

NOTE:

If the BIOC password is incorrectly entered three times, an error is generated.
(Figure 2-17)

Figure 2-17.

Password Error Status

To reset the BIOS password, perform the following:
1. Press any key to exit the menu.
2. In DOS mode, execute ClearSubPw.exe.

76776356

Figure 2-18. Clear BIOS Password

System Utilities

2-19

Removing BIOS Passwords

0

(Hardware method) To clear User or Supervisor passwords, remove lower cover and use a
metal instrument to short the CMOS jumper.

1
2

Figure 2-19.

Table 2-6.

CMOS Jumper

CMOS Jumper

Item

Description

1

Clear CMOS Jumper

2

Clear CMOS Jumper

(Software method) If wrong supervisor password is entered three times, the message
System will halt! is displayed on screen.

Figure 2-20.
2-20

Supervisor Password Error
System Utilities

If user is unable to obtain correct password then it must be removed. There are two
methods to do this.

Method 1:

0

If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc
must be used.

Method 2:

0

If BIOS menu item Power on Password is set to Disabled.
1. Boot to DOS and execute ClearSuPw.exe. (Figure 2-21)

Figure 2-21.

Clear Supervisor Password Utility

2. When message Clear the SU Pws completely is displayed, supervisor password
has been removed.

System Utilities

2-21

Removing Insyde HDD Password

0

Clear the BIOS Password as follows:
To reset the BIOS password, perform the following:
1. When the user keys in the wrong password three times, the system reports the error
code:

Figure 2-22.

Unlock Password Prompt

2. In DOS mode, execute UnlockHD.exe XXXXX (where XXXX is the Unlock password
error code; example here is 76776356). The exe will generate an unlock password
(example here is 69654998).

Figure 2-23.

UnlockHD.exe

3. The exe will generate a unlock password. Enter this password at the prompt.

Figure 2-24.

2-22

Enter Unlock Password

System Utilities

Miscellaneous Tools

0

Using DMITools

0

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for
hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table
correlates with the hardware before sending information to the operating system
(Windows, etc.).
To update the DMI Pool, perform the following:
1. Boot to DOS.
2. Execute qdmi301.exe. To execute a specific function, select the associated menu number.

Figure 2-25.

System Utilities

DMI Tools Main Menu Screen

2-23

3. Press 1 to modify the asset tag key.

Figure 2-26.

Asset Tag Menu Item

4. Press 2 to modify the product number key.

Figure 2-27.

2-24

Product Name Menu Item

System Utilities

5. Press 3 to modify serial number key.

Figure 2-28.

Serial Number Menu Item

6. Press 4 to modify the 1394 GUID number key.

Figure 2-29.

1394 GUID Number Menu Item

7. Press 0 to exit.

System Utilities

2-25

8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM.

Figure 2-30.

NOTE:

VEEPROM Command Prompt

NOTE:

When using any of the write options, restart the system to make the new
DMI data effective.

Using STUUID

0

To use STUUID, perform the following:
1. Copy stuuid20.exe to a bootable USB drive.
2. Boot to DOS.
3. Execute stuuid20 q.
4. Execute stuuid20 s X YY where X is the PCI bus and YY is the device ID.

Figure 2-31.

2-26

STUUID

System Utilities

Using the LAN MAC EEPROM Utility

0

Perform the following steps to write MAC (Media Access Control) information to
EEPROM:
Use LAN.BAT utility to write MAC values to EEPROM under DOS mode.
1. Get into a MS-DOS prompt and enter ipconfig /all to get ‘MAC address’ (MAC address
is the 16 digit number given as Physical Address ).
2. Run the LAN.BAT file.
3. Enter the ’MAC address’ to write MAC values. Flash process begins as shown as
follow:
Enter the MAC ID - Samle: 001636XXXXXX(_________): 00269E230844
Please waiting for EEPROM data filling

………
………

Please waiting for EEPROM data comparing

………
Current MAC ID of ESN EEPROM : 00269E230844
Compare ACER & OEM S/N of ESN EEPROM : PASS

4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM:
PASS, is shown.
5. At the command prompt, run VEEPROM.EXE to write any changes in the data to the
EEPROM.
6. Reboot the system when the process has completed.

System Utilities

2-27

Crisis Disk Recovery

0

1. Plug in the USB flash disk.
2. Select the Fast Format option and click Start. Then click Next.
3. Click Format and then Exit to complete the operation.
4. Copy the ZQR.fd file to the USB flash disk root directory and rename to BIOS.fd.

NOTE:

NOTE:

Do not place any other *.fd files to the USB flash disk root directory.
5. Plug in the USB Flash Disk without AC plug.
6. Press Fn + Esc keys and hold them down utnil the power led turns offs (about 1-2
seconds).
7. Press Power button and the system will enter crisis mode to flash the BIOS.

2-28

System Utilities

CHAPTER 3
Machine Maintenance Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
UpperCase Screws and FFC Removal . . . . . . . . . . . . . . . . . . . .3-12
UpperCase Screws and FFC Installation. . . . . . . . . . . . . . . . . .3-12
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . .3-13
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Base Cover Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
HDD (Hard Disk Drive) Removal . . . . . . . . . . . . . . . . . . . . . . .3-18
Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
RTC (Real Time Clock) Battery Removal . . . . . . . . . . . . . . . . .3-20
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
WLAN (Wireless Local Area Network) Module Removal . . . .3-21
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . .3-25
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
CPU (Central Processing Unit) Removal . . . . . . . . . . . . . . . . .3-31
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
PCH (Platform Controller Hub) Removal. . . . . . . . . . . . . . . . .3-33
PCH Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . .3-35
DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
DC-in Jack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . .3-42
3-2

LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-49
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LCD Hinge Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-51
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-52

3-3

3-4

Machine Maintenance Procedures
Introduction

0

This chapter contains general information about the computer, a list of tools needed to
do the required maintenance and step by step procedures on how to remove and install
components from the computer.

General Information

0

The product previews seen in the following procedures may not represent the final
product color or configuration. Cable paths and positioning may also differ from the
actual model. During the removal and installation of components, make sure all
available cable channels and clips are used and that the cables are installed in the same
position.
All prerequisites must be completed prior to starting maintenance.

Recommended Equipment

0

The following equipment are recommended to do the following maintenance
procedures:
Wrist
Flat

grounding strap and conductive mat

screwdriver

Philips

screwdriver

Plastic

tweezers

Flat

Table 3-1.

plastic pry
Screw List

Size

Quantity

Acer Part No.

M2.5*6.0

24

MM25060IL69

M2.5*3.5

6

MM25035ICI4

M2.0*3.0

18

MS20030ILX1

M2.5*4.0

6

MM25040IL60

M2.0*5.0

4

MS20050I028

M3.0*3.5

2

MS30035I354

Machine Maintenance Procedures

3-5

Maintenance Flowchart

0

The flowchart in Figure 3-1 shows a graphic representation of the module removal and
installation sequences. It shows information on what components may need to be
removed and installed during servicing.

Battery

Dummy
card

Keyboard

Speaker cable
Power FFC
Touchpad FFC

ODD
module

Base cover

USB module

HDD
module

WLAN
module

Bluetooth
module

Thermal
module

Mainboard

CPU

PCH

Lower case

DIMM
module

Power board

DC-in Jack

LCD module

Speaker

LCD bezel

Camera

LCD panel

LCD hinge

Figure 3-1.

3-6

LVDS cable

Maintenance Flow

Machine Maintenance Procedures

Getting Started

0

Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the
order of the sequence to avoid damage to any of the hardware components.
Do the following prior to starting any maintenance procedures:
1. Remove power (A) from the system and peripherals.
2. Remove all cables from system.

A

Figure 3-2.

AC Adapter Outlet

3. Put system on a stable work surface.

Machine Maintenance Procedures

3-7

Battery Pack Removal

0

1. Place computer on flat surface, battery side up.
2. Push battery lock/unlock latch (A) to unlock position (Figure 3-3).
3. Push and hold battery release latch (B) to release position (Figure 3-3).
4. Lift battery pack (C) from battery bay (Figure 3-3).

C

A
B

Figure 3-3.

+

Battery

IMPORTANT:
Follow local regulations for battery (C) disposal (Figure 3-3).

Battery Pack Installation

0

1. Hold latch (B) in release position and install battery (C) (Figure 3-3).
2. Lock battery lock/unlock latch (A) (Figure 3-3).

3-8

Machine Maintenance Procedures

Dummy Card Removal

0

1. Push the dummy card (A) in to release it from the spring latch (Figure 3-4).
2. Remove the dummy card (A) (Figure 3-4).

A

Figure 3-4.

Dummy Card

Dummy Card Installation

0

1. Insert the dummy card (A) (Figure 3-4).
2. Push the card until the spring latch locks.

Machine Maintenance Procedures

3-9

Keyboard Removal

0

Prerequisite:
Battery Pack Removal
1. Release six (6) latches from the keyboard (Figure 3-5).

Figure 3-5.

Keyboard Latches

2. Turn the keyboard over so that the keys are face down on the upper case (C)
(Figure 3-6).
3. Disconnect the keyboard FPC (A) from the mainboard connector (B) (Figure 3-6).

B

A

C

Figure 3-6.
3-10

Keyboard FPC
Machine Maintenance Procedures

!

CAUTION:
Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the
mainboard connector is locked.

Keyboard Installation

0

1. Put the keyboard face down on the upper case (C). Refer to Figure 3-6.
2. Connect the keyboard FPC (A) to the mainboard connector (B). Refer to Figure 3-6.
3. Turn the keyboard over and align the keyboard with the indentation in the upper
cover.
4. Press down to secure the latches on the upper cover. Refer to Figure 3-5.
5. Install the battery.

Machine Maintenance Procedures

3-11

UpperCase Screws and FFC Removal

0

Prerequisite:
Keyboard Removal
1. Disconnect the touchpad cable (A), speaker cable (B) and power cable (C)
(Figure 3-7).

A
B
C

Figure 3-7.

Base Cover Screw Removal

2. Remove the four (4) screws from the upper case (Figure 3-7).

UpperCase Screws and FFC Installation

0

3. Secure the four (4) screws. Refer to Figure 3-7.
4. Connect the touchpad cable, speaker cable and the power cable.
5. Install the keyboard.

ID
Red
Call
out

3-12

Size
M2.5*3.5

Quantity

Screw Type

4

Machine Maintenance Procedures

ODD (Optical Disk Drive) Module Removal

0

Prerequisite:
Battery Pack Removal
1. Remove one (1) screw (A) from lower cover (Figure 3-8).

A

B

Figure 3-8.

ODD Module in Lower Cover

2. Remove ODD module from ODD bay (B) (Figure 3-8).
3. Remove ODD bezel (C) from ODD module (Figure 3-9).

C

Figure 3-9.

ODD bezel Removal

Machine Maintenance Procedures

3-13

4. Remove two (2) screws (E) from ODD module (Figure 3-10).
5. Remove ODD bracket (D) from ODD module (Figure 3-10).

D

E

Figure 3-10.

E

ODD bracket Removal

ODD Module Installation

0

1. Install the ODD bracket (D) to the ODD module. Refer to Figure 3-10.
2. Secure two (2) screws. Refer to Figure 3-10.
3. Install the ODD bezel to the module and press down to secure it. Refer to Figure 3-9.
4. Place the ODD module into the ODD bay. Refer to Figure 3-8.
5. Install and secure one (1) screw to the base cover.
6. Install the battery.

ID

Size

Quantity

A

M2.5*6.0

1

E

M2.0*3.0

2

3-14

Screw Type

Machine Maintenance Procedures

Base Cover Removal

0

Prerequisite:
ODD (Optical Disk Drive) Module Removal
1. Remove twentythree (23) screws from the lower case (Figure 3-11).

2. Remove the base cover.
Figure 3-11.

Outside Screws

Base Cover Installation

0

1. Install the base cover and press downward until the tab engages.
2. Secure twenty three (23) screws. Refer to Figure 3-11.
3. Install the ODD.

ID

Size

Quantity

Red Call M2.5*6.0
out

19

Green M2.0*3.0
Call out

4

Machine Maintenance Procedures

Screw Type

3-15

USB Module Removal

0

Prerequisite:
Base Cover Removal
1. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-12).
2. Disconnect and remove USB module FFC (A) from mainboard connector
(C)(Figure 3-12).

B

Figure 3-12.

3-16

A

C

USB module

Machine Maintenance Procedures

3. Remove screw (D) from lower cover (Figure 3-13)

D

Figure 3-13.

USB screw

4. Remove USB module from lower case.

USB Module Installation

0

1. Install USB module on lower cover.
2. Install and secure screw (D) to lower cover (Figure 3-13).
3. Connect USB module FFC (A) to module connector (B) (Figure 3-12).
4. Connect USB module FFC (A) to mainboard connector (C) (Figure 3-12).
5. Install the base cover.
ID
D

Size
M2.5*3.5

Machine Maintenance Procedures

Quantity

Screw Type

1

3-17

HDD (Hard Disk Drive) Removal

0

Prerequisite:
USB Module Removal
1. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect
the interface. (Figure 3-14).

Figure 3-14.

HDD Location

2. Remove the HDD module as shown in Figure 3-15.

Figure 3-15.
3-18

HDD Removal
Machine Maintenance Procedures

3. Remove four (4) screws (A) from HDD bracket (B) Figure 3-15.

A

A

B

A

Figure 3-16.

A

HDD Module

4. Remove HDD bracket (D) from HDD module.

Hard Disk Drive Installation

0

1. Put HDD brackets ont HDD module (Figure 3-16).
2. Instal four (4) screws (C) and secure HDD brackets (D) to HDD module (Figure 3-16).
3. Install the hard drive into the hard drive compartment. (Figure 3-15).
4. Install the USB module.

ID
C

Size
M3*3.5

Machine Maintenance Procedures

Quantity

Screw Type

4

3-19

RTC (Real Time Clock) Battery Removal

0

Prerequisite:
Base Cover Removal
1. Lift the RTC battery away from the mainboard (Figure 3-18).

Figure 3-17.

+

RTC battery

IMPORTANT:
Follow local regulations for battery (C) disposal (Figure 3-17).

RTC Battery Installation

0

1. Place the RTC battery into the mainboard connector. Refer to Figure 3-18.
2. Install the base cover.

3-20

Machine Maintenance Procedures

WLAN (Wireless Local Area Network) Module Removal

0

Prerequisite:
Base Cover Removal
1. Find the WLAN module (B) (Figure 3-18).
2. Disconnect antenna cables (A) from module (Figure 3-18).

A

B

Figure 3-18.

WLAN Module

3. Remove one (1) screw (C) from the mainboard. Refer to Figure 3-19.

Machine Maintenance Procedures

3-21

C

Figure 3-19.

WLAN Module

4. Disconnect antenna cables (D) from module (Figure 3-20).

D

Figure 3-20.

WLAN Module

5. Remove the WLAN module from the mainboard connector (E). Refer to Figure 3-21.

3-22

Machine Maintenance Procedures

E

Figure 3-21.

WLAN Module

WLAN Module Installation

0

1. Place the WLAN module into the mainboard connector (E). Refer to Figure 3-21.
2. Secure the antennas to the cable guides on the thermal module. Refer to Figure 3-20.
3. Install and secure one (1) screw (C) to mainboard. Refer to Figure 3-19.
4. Install the antenna cables on WLAN module. Refer to Figure 3-18.
5. Install the base cover.

ID
C

Size

M2.0*3.0 NI

Machine Maintenance Procedures

Quantity

Screw Type

1

3-23

Bluetooth Module Removal

0

Prerequisite:
Base Cover Removal
1. Find the Bluetooth Module on the lower case (A) (Figure 3-22).
2. Disconnect the Bluetooth cable (B) from the mainboard connector (C).

B

C
B

C

A

A

Figure 3-22.

Bluetooth Module

3. Remove the mylar tape (D) (Figure 3-23).

B

C

D

A
Figure 3-23.
3-24

Bluetooth Module
Machine Maintenance Procedures

4. Remove the Bluetooth Module from the lower case.
5. Disconnect the bluetooth cable (B) from the bluetooth module (E) (Figure 3-24).

E

B

C

B

A

Figure 3-24.

Bluetooth Module

Bluetooth Module Installation

0

1. Connect the Bluetooth cable (B) to the bluetooth module (Figure 3-23).
2. Connect the Bluetooth cable (B) to the mainboard connector (C) (Figure 3-22).
3. Install the base cover.

Machine Maintenance Procedures

3-25

Thermal Module Removal

0

Prerequisite:
Base Cover Removal
1. Disconnect the thermal fan cable (A) from the mainboard connector (B) (Figure 3-25).
2. Remove four (4) screws from the thermal module (Figure 3-25).

A

B

Figure 3-25.

3-26

Thermal Module

Machine Maintenance Procedures

3. Remove the thermal module from the mainboard as shown in Figure 3-26.

Figure 3-26.

Thermal Module Removal

Thermal Module Installation
+

0

IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing module.

!

CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762

The following thermal pads are approved for use:
Eapus XR-PE

1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab
and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.

NOTE:

NOTE:

Force used during installation of thermal module is sufficient to spread grease
evenly over CPU top.
3. Install and secure four (4) non-captive screws to mainboard. (Figure 3-25).
4. Connect thermal module cable (A) to mainboard connector (B). (Figure 3-25).
5. Install the base cover.

Machine Maintenance Procedures

3-27

ID
Red
Call
out

3-28

Size

M2.5*3.5

Quantity

Screw Type

4

Machine Maintenance Procedures

Mainboard Removal

0

Prerequisite:
Bluetooth Module Removal
1. Find the mainboard on the lower case (Figure 3-27).

B

Figure 3-27.

A

Mainboard Location

2. Disconnect the speaker cable from the mainboard connector (A) (Figure 3-27).
3. Remove two (2) screws (B) from the mainboard (Figure 3-27).
4. Remove the mainboard by lifting it from the lower case.
!

CAUTION:
Make sure all cables are moved away from the device to avoid damage
during removal.

Machine Maintenance Procedures

3-29

Figure 3-28.

+

Mainboard

IMPORTANT:
The mainboard is shown in the above image. Please follow local
regulations for disposal.

Mainboard Installation

0

1. Place the mainboard onto the lower case (Figure 3-27).
2. Install and secure two (2) screws (B) to the mainboard (Figure 3-27).
3. Connect the speaker cable to the mainboard connector (A) (Figure 3-27).
4. Install the Bluetooth module.

ID
B

3-30

Size

M2.5*3.5

Quantity

Screw Type

2

Machine Maintenance Procedures

CPU (Central Processing Unit) Removal

0

Prerequisite:
Mainboard Removal
1. Using a slotted screw driver, rotate the CPU camlock (A) 180° counter-clockwise
(Figure 3-29).

A

Figure 3-29.

CPU Removal

2. Carefully lift the CPU clear of the socket (Figure 3-30).

Figure 3-30.

CPU Removal

Machine Maintenance Procedures

3-31

IMPORTANT: Place the CPU on a clean, dry surface when it is not installed.

CPU Installation

0

1. Place the CPU into the CPU socket (Figure 3-29).
2. Using a slotted screw driver, rotate the CPU locking screw 180° clockwise to secure it
in the package.
3. Install the mainboard.

ID
A

3-32

Size

M2.5*3.5

Quantity

Screw Type

1

Machine Maintenance Procedures

PCH (Platform Controller Hub) Removal

0

Prerequisite:
Mainboard Removal
1. Find the PCH (A). Refer to Figure 3-31.
2. Remove the two (2) screws from the mainboard (Figure 3-31).

A

Figure 3-31.

PCH screws Removal

3. Remove the PCH by lifting it from the mainboard (Figure 3-32).

Figure 3-32.

PCH Removal

Machine Maintenance Procedures

3-33

PCH Installation

0

1. Place the PCH onto the mainboard (Figure 3-32).
2. Install and secure two (2) screws to the mainboard (Figure 3-31).
3. Install the mainboard.

ID
Red
Call
out

3-34

Size

M2.5*3.5

Quantity

Screw Type

2

Machine Maintenance Procedures

DIMM (Dual In-line Memory Module) Removal

0

Prerequisite:
Mainboard Removal
1. Push out the release latches on both sides of the DIMM socket to release the DIMM
module (Figure 3-33).

Figure 3-33.

DIMM Removal

2. Remove the DIMM module (Figure 3-34).

Figure 3-34.

DIMM Removal

3. Repeat steps for the second DIMM module if present (Figure 3-34).
Machine Maintenance Procedures

3-35

DIMM Installation

0

1. Connect the DIMM to the mainboard connector (B). Refer to Figure 3-34.
2. Push down on the DIMM until the module clips (A) lock into position. Refer to
Figure 3-34.
3. Install the mainboard.

3-36

Machine Maintenance Procedures

Power Board Removal

0

Prerequisite:
Mainboard Removal
1. Remove the two (2) screws from the power board (Figure 3-35).

Figure 3-35.

Power board screws removal

2. Remove the power board by lifting it from the lower case (Figure 3-36).

Figure 3-36.

Power board removal

Machine Maintenance Procedures

3-37

Power Board Installation

0

1. Place the power board onto the lower case and press down to secure it. Refer to
Figure 3-36.
2. Install and secure two (2) screws to the power board. Refer to Figure 3-35
3. Install the mainboard.

ID
Red
Call
out

3-38

Size

M2.5*3.5

Quantity

Screw Type

2

Machine Maintenance Procedures

DC-in Jack Removal

0

Prerequisite:
Mainboard Removal
1. Remove the DC-in jack by lifting upwards from the lower case (Figure 3-37).

Figure 3-37.

DC-in jack removal

2. Remove the bracket from the DC-in jack (Figure 3-38).

Figure 3-38.

DC-in jack bracket removal

Machine Maintenance Procedures

3-39

DC-in Jack Installation

0

1. Place the bracket on the DC-in jack. Refer to Figure 3-38
2. Place the DC-in jack onto the lower case and press down to secure it. Refer to
Figure 3-37.
3. Install the mainboard.

3-40

Machine Maintenance Procedures

Speakers Removal

0

Prerequisite:
Mainboard Removal
1. Remove the speakers by lifting upwards from the lower case (Figure 3-39).

A

A

Figure 3-39.

A

Speakers

Speakers Installation

0

1. Place the speakers onto the lower case and press down to secure it. Refer to
Figure 3-39.
2. Install the mainboard.

Machine Maintenance Procedures

3-41

LCD (Liquid Crystal Display) Module Removal

0

Prerequisite:
Base Cover Removal
1. Remove the two (2) screws (A) from the LCD hinges (Figure 3-40).

A
A

Figure 3-40.

LCD Hinge Screws

2. Lift the lower case upward from the LCD module (Figure 3-41).

Figure 3-41.

3-42

LCD Module Removal

Machine Maintenance Procedures

!

CAUTION:
Make sure all cables are moved away from the device to avoid damage
during removal.

LCD Module Installation

0

1. Align the LCD hinges with the hinge guides on the lower case.
2. Install and secure two(2) screws (A). Refer to Figure 3-40.
3. Install the base cover.

ID
A

Size

M2.5*3.5

Machine Maintenance Procedures

Quantity

Screw Type

2

3-43

LCD Bezel Removal

0

Prerequisite:
LCD Module Removal
1. Remove two (2) screws from the LCD module (Figure 3-42).

Figure 3-42.

LCD Bezel Screws

2. Pry the bezel upwards at the base of the LCD module releasing it from the latches
(Figure 3-43).

Figure 3-43.
3-44

LCD Bezel
Machine Maintenance Procedures

3. Continue along the sides of the bezel until all the latches have been released
(Figure 3-44).

Figure 3-44.

LCD Bezel Removal

4. Lift the bezel from LCD module.

LCD Bezel Installation

0

1. Put LCD bezel on the LCD module. Refer to Figure 3-44.
2. Press along the edges of the LCD bezel to secure the latches on the LCD module.
3. Install and secure two (2) screws to the LCD bezel. Refer to Figure 3-42.
4. Install the LCD module.

ID
Red
Call
out

Size
M2.5*6.0

Machine Maintenance Procedures

Quantity

Screw Type

2

3-45

Camera Module Removal

0

Prerequisite:
LCD Bezel Removal
1. Lift the cameral module from the LCD cover (Figure 3-45).

Figure 3-45.

Camera Module Removal

2. Disconnect the cable as shown (Figure 3-46).

Figure 3-46.

3-46

Camera Module Removal

Machine Maintenance Procedures

3. Remove the camera module from the LCD cover.

Camera Module Installation

0

1. Connect the camera cable. Refer to Figure 3-46.
2. Place the camera module on the LCD module. Refer to Figure 3-45.
3. Install the LCD bezel.

Machine Maintenance Procedures

3-47

LCD Panel Removal

0

Prerequisite:
LCD Bezel Removal
1. Remove the LCD cable (A) (Figure 3-47).

A

Figure 3-47.

Camera Disconnect

2. Remove the four (4) screws (Figure 3-48).

Figure 3-48.

LCD Panel Screws

3. Remove the LCD panel from the LCD cover.

3-48

Machine Maintenance Procedures

LCD Panel Installation

0

1. Place the LCD panel on the LCD cover. Refer to Figure 3-48.
2. Install and secure four (4) screws to the LCD panel. Refer to Figure 3-48.
3. Connect the camera cable (A) to the camera connector (B). Refer to Figure 3-47.
4. Install the LCD bezel.

ID
Red
Call
out

Size
M2.0*3.0 NI

Machine Maintenance Procedures

Quantity

Screw Type

4

3-49

LCD Hinge Removal

0

Prerequisite:
LCD Panel Removal
1. Remove the three (3) screws on each side of the hinge (Figure 3-49).

Figure 3-49.

LCD Hinges

2. Remove LCD hinges from the LCD module.

LCD Hinge Installation

0

1. Place the LCD hinges on the LCD module (Figure 3-49).
2. Install and secure the six (6) screws to the LCD hinges (Figure 3-49).
3. Install the LCD panel.

ID
Red
Call
out

3-50

Size

M2.5*4.0

Quantity

Screw Type

6

Machine Maintenance Procedures

LVDS Cable Removal

0

Prerequisite:
LCD Panel Removal
1. Remove the top mylar (A) and the adhesives on the rear of the LCD panel
(Figure 3-50).

A

Figure 3-50.

LVDS Cable

Machine Maintenance Procedures

3-51

2. Remove the bottom mylar and disconnect the LVDS cable from the LCD panel
connector (B) (Figure 3-51).

C

B

Figure 3-51.

LVDS Cable Connector

LVDS Cable Installation

0

1. Place the LVDS cable into the LCD panel connector (B) and secure the bottom mylar
tape (C) (Figure 3-51).
2. Place the LVDS cable (A) on the rear of the LCD panel. Refer to Figure 3-50.
3. Install the LCD panel.

3-52

Machine Maintenance Procedures

CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

4-2

Troubleshooting
Introduction

0

This chapter contains information about troubleshooting common problems associated
with the notebook.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.

NOTE:

NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1.

Common Problems

Symptoms (Verified)

Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4. If the Issue is still not resolved, refer to Online Support Information.

NOTE:

NOTE:

Do not replace non-defective FRU parts.

Troubleshooting

4-3

Power On Issues

0

If the system does not power on, perform the following:

Figure 4-1.

Power On Issue

Computer Shuts Down Intermittently

0

If the system powers off at intervals, perform the following.
1. Makes sure the power cable is properly connected to the computer and the electrical outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the thermal unit and fan airways
are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are
not necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to Online Support Information.

4-4

Troubleshooting

No Display Issues

0

If the Display does not work, perform the following:

START

Replace
LCD panel/
LCD cable

No

LCD module
OK?

Replace
M/B

Figure 4-2.

Power On?

No

Power On Issues

Ext. DDRRAM
module well
connected?

No

Check
connection

Ext. DDRRAM
module OK?

No

Replace
Ext. DDR RAM
module

No

Fasten Screw

CPU thermal
module well
screw?

No Display Issue

No POST or Video

0

If the POST or video does not appear, perform the following:
1. Make sure that internal display is selected. Switching between internal and external
by pressing Fn+F5. Reference product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans

start up

Status

LEDs illuminate

If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power
button for 10 seconds.
Troubleshooting

4-5

4. Connect the power and reboot the computer.
5. Connect an external monitor to the computer and switch between the internal
display and the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking
stations. Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until
the failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Maintenance Flowchart).
11. If the Issue is still not resolved, refer to Online Support Information.

Abnormal Video

0

If the video appears abnormal, perform the following:
1. Boot the computer.
If

permanent vertical/horizontal lines or dark spots appear in the same location,
the LCD is faulty and should be replaced. Refer to Disassembly Process.

If

extensive pixel damage is present (different colored spots in the same locations
on the screen), the LCD is faulty and should be replaced. Refer to Maintenance
Flowchart.

NOTE:

NOTE:

Make sure that the computer is not running on battery alone as this may reduce
display brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the
LCD is faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize

or close all Windows.

If

display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.

If

desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.

Click

and drag the Resolution slider to the desired resolution.

Click

Apply and check the display. Readjust if necessary.

4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The

device is properly installed. There are no red Xs or yellow exclamation marks

There
No

are no device conflicts

hardware is listed under Other Devices

7. If the Issue is still not resolved, refer to Online Support Information.
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.

4-6

Troubleshooting

9. If the issue is still not resolved, refer to Online Support Information.

Troubleshooting

4-7

LCD Failure

0

If the LCD fails, perform the following:

Figure 4-3.

4-8

LCD Failure

Troubleshooting

Keyboard Failure

0

If the Keyboard fails, perform the following:

START

Keyboard FPC
well connected?

No

Connect
it well

Keyboard OK?

No

Replace
keyboard

Replace M/B

Figure 4-4.

Troubleshooting

Keyboard Failure

4-9

Touchpad Failure

0

If the Touchpad fails, perform the following:

Start

OK

Check M/B
T/P FFC

NG

Re-assemble the
T/P FFC to M/B

OK

Check
TouchPad

Swap/Reassemble
NG

the T/P board or
T/P FFC

Swap M/B

Figure 4-5.

4-10

Touchpad Failure

Troubleshooting

Internal Speaker Failure

0

If internal Speakers fail, perform the following:

Figure 4-6.

Internal Speaker Failure

Sound Problems

0

Perform the following, one at a time.
1. Boot the computer.
2. Navigate to Start Control Panel System and Maintenance System
Device Manager. Check the Device Manager to determine that:
The

device is properly installed

There

are no red Xs or yellow exclamation marks

There

are no device conflicts

No

hardware is listed under Other Devices

3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click

the volume icon on the taskbar

Drag

the slider to 50. Confirm that the volume is not muted.

Click

Mixer to verify that other audio applications are set to 50 and not muted.

6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm

Troubleshooting

4-11

that Speakers are selected as the default audio device (green check mark).

NOTE:

NOTE:

If Speakers does not show, right-click on the Playback tab and select Show
Disabled Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen
prompts to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the operating system.
12. If the issue is still not resolved, refer to Online Support Information.

4-12

Troubleshooting

Microphone Failure

0

If internal or external Microphones fail, perform the following:

Figure 4-7.

Microphone Failure

1. Check that the microphone is enabled. Navigate to Start Control Panel
Hardware and Sound Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by
default). The microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select

the microphone and click Configure.

Select

Set up microphone.

Select

the microphone type from the list and click Next.

Follow

the on-screen prompts to complete the test.

7. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting

4-13

USB Failure

0

If the USB fails, perform the following:

Start

OK

Check USB/B to
M/B cable

NG

OK

OK

Check USB/B

NG

Re-assemble the
USB/B cable to M/B

Swap USB/B and
USB cable

Swap M/B

Figure 4-8.

4-14

USB Failure

Troubleshooting

Other Functions Failure

0

1. Check if drives are functioning correctly.
2. Check if external modules are functioning correctly.
3. Change mainboard to check if current one is defective.

Troubleshooting

4-15

Intermittent Problems

0

Intermittent system hang problems can be caused by a variety of reasons that have
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be considered only when a recurring
problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no
more errors.

Undetermined Problems

0

The diagnostic problems do not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE:

NOTE:

Verify that all attached devices are supported by the computer.

NOTE:

NOTE:

Verify that the power supply being used at the time of the failure is operating
correctly. (Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer

devices

Printer,

mouse, and other external devices

Battery

pack

Hard

disk drive

DIMM
CD-ROM/Diskette
PC

drive Module

Cards

4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing
FRU is found.
7. If the problem remains, replace the following FRUs:
System
LCD

4-16

board

assembly

Troubleshooting

Post Codes

0

The following are the InsydeH2O™ Functionality POST code tables. The components of
the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM
functions, S3 functions and ACPI functions.

Table 4-2.

POST Code Range

Phase

POST Code Range

SEC

0x01 - 0x0F

PEI

0x70 - 0x9F

DXE

0x40 - 0x6F

BDS

0x10 - 0x3F

SMM

0xA0 - 0xBF

S3

0xC0 - 0xCF

ASL

0x51 – 0x55
0xE1 – 0xE4

PostBDS

0xF9 – 0xFE

InsydeH2ODDT™ Reserve

0xD0 – 0xD7

OEM Reserve

0xE8 – 0xEB

Reserved

0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8

Table 4-3.

SEC Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

PostCod
e

Description

SEC_SYSTEM_POWER_ON

SEC

01

CPU power on and switch to
Protected mode

SEC_BEFORE_MICROCODE_PATCH

SEC

02

Patching CPU microcode

SEC_AFTER_MICROCODE_PATCH

SEC

03

Setup Cache as RAM

SEC_ACCESS_CSR*

SEC

04

PCIE MMIO Base Address initial

SEC_GENERIC_MSRINIT*

SEC

05

CPU Generic MSR initialization

SEC_CPU_SPEEDCFG*

SEC

06

Setup CPU speed

SEC_SETUP_CAR_OK

SEC

07

Cache as RAM test

SEC_FORCE_MAX_RATIO*

SEC

08

Tune CPU frequency ratio to
maximum level

Troubleshooting

4-17

Table 4-3.

(Continued)SEC Phase POST Code Table

Functionality Name (Include\
PostCode.h)

PostCod
e

Phase

Description

SEC_GO_TO_SECSTARTUP

SEC

09

Setup BIOS ROM cache

SEC_GO_TO_PEICORE

SEC

0A

Enter Boot Firmware Volume

* 3rd party relate functions – Platform dependence.

Table 4-4.

PEI Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post Code

PEI_SIO_INIT

PEI

70

Super I/O Initialization

PEI_CPU_REG_INIT

PEI

71

CPU Early Initialization

PEI_CPU_AP_INIT*

PEI

72

Multi-processor Early Initial

PEI_CPU_HT_RESET*

PEI

73

HyperTransport Initialization

PEI_PCIE_MMIO_INIT

PEI

74

PCIE MMIO BAR Initialization

PEI_NB_REG_INIT

PEI

75

North Bridge Early Initialization

PEI_SB_REG_INIT

PEI

76

South Bridge Early Initialization

PEI_PCIE_TRAINING*

PEI

77

PCIE Training

PEI_TPM_INIT

PEI

78

TPM Initialization

PEI_SMBUS_INIT

PEI

79

SMBUS Early Initialization

PEI_PROGRAM_CLOCK_GEN

PEI

7A

Clock Generator Initialization

PEI_IGD_EARLY_INITIAL *

PEI

7B

Internal Graphic device early
Initialization

PEI_HECI_INIT*

PEI

7C

HECI Initialization

PEI_WATCHDOG_INIT*

PEI

7D

Watchdog timer Initialization

PEI_MEMORY_INIT

PEI

7E

Memory Initial for Normal boot.

PEI_MEMORY_INIT_FOR_CRISIS

PEI

7F

Memory Initial for Crisis
Recovery

PEI_MEMORY_INSTALL

PEI

80

Simple Memory test

PEI_TXTPEI*

PEI

81

TXT function early Initialization

PEI_SWITCH_STACK

PEI

82

Start to use Memory

PEI_MEMORY_CALLBACK

PEI

83

Set cache for physical memory

PEI_ENTER_RECOVERY_MODE

PEI

84

Recovery device Initialization

PEI_RECOVERY_MEDIA_FOUND

PEI

85

Found Recovery image

PEI_RECOVERY_MEDIA_NOT_FOUND

PEI

86

Recovery image not found

4-18

Description

Troubleshooting

Table 4-4.

(Continued)PEI Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post Code

Description

PEI_RECOVERY_LOAD_FILE_DONE

PEI

87

Load Recovery Image
completed

PEI_RECOVERY_START_FLASH

PEI

88

Start Flash BIOS with Recovery
image

PEI_ENTER_DXEIPL

PEI

89

Loading BIOS image to RAM

PEI_FINDING_DXE_CORE

PEI

8A

Loading DXE core

PEI_GO_TO_DXE_CORE

PEI

8B

Enter DXE core

* 3rd party relate functions – Platform dependence.

Table 4-5.

DXE Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post
Code

Description

DXE_TCGDXE*

DXE

40

TPM initial in DXE

DXE_SB_SPI_INIT*

DXE

41

South bridge SPI initialization

DXE_CF9_RESET*

DXE

42

Setup Reset service

DXE_SB_SERIAL_GPIO_INIT*

DXE

43

South bridge Serial GPIO
initialization

DXE_SMMACCESS*

DXE

44

Setup SMM ACCE SS service

DXE_NB_INIT

DXE

45

North bridge Middle
initialization

DXE_SIO_INIT*

DXE

46

Super I/O DXE initialization

DXE_LEGACY_REGION*

DXE

47

Setup Legacy Region service

DXE_SB_INIT*

DXE

48

South Bridge Middle
initialization

DXE_IDENTIFY_FLASH_DEVICE*

DXE

49

Identify Flash device

DXE_FTW_INIT

DXE

4A

Fault Tolerant Write verification

DXE_VARIABLE_INIT

DXE

4B

Variable Service initialization

DXE_VARIABLE_INIT_FAIL

DXE

4C

Fail to initial Variable Service

DXE_MTC_INIT

DXE

4D

MTC Initial

DXE_CPU_INIT

DXE

4E

CPU Middle Initialization

DXE_MP_CPU_INIT

DXE

4F

Multi-processor Middle
Initialization

DXE_SMBUS_INIT

DXE

50

SMBUS Driver Initialization

DXE_SMART_TIMER_INIT

DXE

51

8259 Initialization

Troubleshooting

4-19

Table 4-5.

(Continued)DXE Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Post
Code

Phase

Description

DXE_PCRTC_INIT

DXE

52

RTC Initialization

DXE_SATA_INIT*

DXE

53

SATA Controller early
Initialization

DXE_SMM_CONTROLER_INIT*

DXE

54

Setup SMM Control service

DXE_LEGACY_INTERRUPT*

DXE

55

Setup Legacy Interrupt service

DXE_RELOCATE_SMBASE

DXE

56

Relocate SMM BASE

DXE_FIRST_SMI

DXE

57

SMI test

DXE_VTD_INIT*

DXE

58

VTD Initial

DXE_BEFORE_CSM16_INIT

DXE

59

Legacy BIOS Initialization

DXE_AFTER_CSM16_INIT

DXE

5A

Legacy interrupt function
Initialization

DXE_LOAD_ACPI_TABLE

DXE

5B

ACPI Table Initialization

DXE_SB_DISPATCH*

DXE

5C

Setup SB SMM Dispatcher service

DXE_SB_IOTRAP_INIT*

DXE

5D

Setup SB IOTRAP Service

DXE_SUBCLASS_DRIVER*

DXE

5E

Build AMT Table

DXE_PPM_INIT*

DXE

5F

PPM Initialization

DXE_HECIDRV_INIT*

DXE

60

HECIDRV Initialization

* 3rd party relate functions – Platform dependence.

Table 4-6.

BDS Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_ENTER_BDS

BDS

10

Enter BDS entry

BDS_INSTALL_HOTKEY

BDS

11

Install Hotkey service

BDS_ASF_INIT*

BDS

12

ASF Initialization

BDS_PCI_ENUMERATION_START

BDS

13

PCI enumeration

BDS_BEFORE_PCIIO_INSTALL

BDS

14

PCI resource assign complete

BDS_PCI_ENUMERATION_END

BDS

15

PCI enumeration complete

BDS_CONNECT_CONSOLE_IN

BDS

16

Keyboard Controller,
Keyboard and Mouse
initialization

BDS_CONNECT_CONSOLE_OUT

BDS

17

Video device initialization

4-20

Description

Troubleshooting

Table 4-6.

(Continued)BDS Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_CONNECT_STD_ERR

BDS

18

Error report device
initialization

BDS_CONNECT_USB_HC

BDS

19

USB host controller
initialization

BDS_CONNECT_USB_BUS

BDS

1A

USB BUS driver initialization

BDS_CONNECT_USB_DEVICE

BDS

1B

USB device driver
initialization

BDS_NO_CONSOLE_ACTION

BDS

1C

Console device initial fail

BDS_DISPLAY_LOGO_SYSTEM_INFO

BDS

1D

Display logo or system
information

BDS_START_IDE_CONTROLLER

BDS

1E

IDE controller initialization

BDS_START_SATA_CONTROLLER

BDS

1F

SATA controller initialization

BDS_START_ISA_ACPI_CONTROLLER

BDS

20

SIO controller initialization

BDS_START_ISA_BUS

BDS

21

ISA BUS driver initialization

BDS_START_ISA_FDD

BDS

22

Floppy device initialization

BDS_START_ISA_SEIRAL

BDS

23

Serial device initialization

BDS_START_IDE_BUS

BDS

24

IDE device initialization

BDS_START_AHCI_BUS

BDS

25

AHCI device initialization

BDS_CONNECT_LEGACY_ROM

BDS

26

Dispatch option ROMs

BDS_ENUMERATE_ALL_BOOT_OPTION

BDS

27

Get boot device information

BDS_END_OF_BOOT_SELECTION

BDS

28

End of boot selection

BDS_ENTER_SETUP

BDS

29

Enter Setup Menu

BDS_ENTER_BOOT_MANAGER

BDS

2A

Enter Boot manager

BDS_BOOT_DEVICE_SELECT

BDS

2B

Try to boot system to OS

BDS_EFI64_SHADOW_ALL_LEGACY_RO M

BDS

2C

Shadow Misc Option ROM

BDS_ACPI_S3SAVE

BDS

2D

Save S3 resume required data
in RAM

BDS_READY_TO_BOOT_EVENT

BDS

2E

Last Chipset initial before
boot to OS

BDS_GO_LEGACY_BOOT

BDS

2F

Start to boot Legacy OS

BDS_GO_UEFI_BOOT

BDS

30

Start to boot UEFI OS

BDS_LEGACY16_PREPARE_TO_BOOT

BDS

31

Prepare to Boot to Legacy OS

BDS_EXIT_BOOT_SERVICES*

BDS

32

Send END of POST Message to
ME via HECI

Troubleshooting

Description

4-21

Table 4-6.

(Continued)BDS Phase POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_LEGACY_BOOT_EVENT

BDS

33

Last Chipset initial before
boot to Legacy OS.

BDS_ENTER_LEGACY_16_BOOT

BDS

34

Ready to Boot Legacy OS.

BDS_RECOVERY_START_FLASH

BDS

35

Fast Recovery Start Flash.

Description

* 3rd party relate functions – Platform dependence.

Table 4-7.

PostBDS Functions POST Code Table

Functionality Name (Include\
PostCode.h)

Phase

Post
Code

Description

POST_BDS_NO_BOOT_DEVICE

PostBDS

F9

No Boot Device

POST_BDS_START_IMAGE

PostBDS

FB

UEFI Boot Start Image

POST_BDS_ENTER_INT19

PostBDS

FD

Legacy 16 boot entry

POST_BDS_JUMP_BOOT_SECTOR

PostBDS

FE

Try to boot with INT 19

Table 4-8.

S3 Functions POST Code Table

Functionality Name (Include\PostCode.h) Phase PostCode

Description

S3_RESTORE_MEMORY_CONTROLLER

PEI

C0

Memory initial for S3 resume

S3_INSTALL_S3_MEMORY

PEI

C1

Get S3 resume required data
from memory

S3_SWITCH_STACK

PEI

C2

Start to use memory during S3
resume

S3_MEMORY_CALLBACK

PEI

C3

Set cashe for physical memory
during S3 resume

S3_ENTER_S3_RESUME_PEIM

PEI

C4

Start to restore system
configuration

S3_BEFORE_ACPI_BOOT_SCRIPT

PEI

C5

Restore system configuration
stage 1

S3_BEFORE_RUNTIME_BOOT_SCRIPT

PEI

C6

Restore system configuration
stage 2

S3_BEFORE_RELOCATE_SMM_BASE

PEI

C7

Relocate SMM BASE during S3
resume

S3_BEFORE_MP_INIT

PEI

C8

Multi-processor initial during
S3 resume

S3_BEFORE_RESTORE_ACPI_CALLBACK

PEI

C9

Start to restore system
configuration in SMM

4-22

Troubleshooting

Table 4-8.

(Continued)S3 Functions POST Code Table

Functionality Name (Include\PostCode.h) Phase PostCode

Description

S3_AFTER_RESTORE_ACPI_CALLBACK

PEI

CA

Restore system configuration
in SMM complete

S3_GO_TO_FACS_WAKING_VECTOR

PEI

CB

Back to OS

Table 4-9.

ACPI Functions POST Code Table

Functionality Name (Include\
PostCode.h)

Post
Code

Phase

Description

ASL_ENTER_S1

ASL

51

Prepare to enter S1

ASL_ENTER_S3

ASL

53

Prepare to enter S3

ASL_ENTER_S4

ASL

54

Prepare to enter S4

ASL_ENTER_S5

ASL

55

Prepare to enter S5

ASL_WAKEUP_S1

ASL

E1

System wake up from S1

ASL_WAKEUP_S3

ASL

E3

System wake up from S3

ASL_WAKEUP_S4

ASL

E4

System wake up from S4

Table 4-10.

SMM Functions POST Code Table

Functionality Name
(Include\ PostCode.h)

Post
Code

Phase

Description

SMM_IDENTIFY_FLASH_DEVICE

SMM

0xA0

Identify Flash device in SMM

SMM_SMM_PLATFORM_INIT

SMM

0xA2

SMM service initial

SMM_ACPI_ENABLE_START

SMM

0xA6

OS call ACPI enable function

SMM_ACPI_ENABLE_END

SMM

0xA7

ACPI enable function complete

SMM_S1_SLEEP_CALLBACK

SMM

0xA1

Enter S1

SMM_S3_SLEEP_CALLBACK

SMM

0xA3

Enter S3

SMM_S4_SLEEP_CALLBACK

SMM

0xA4

Enter S4

SMM_S5_SLEEP_CALLBACK

SMM

0xA5

Enter S5

SMM_ACPI_DISABLE_START

SMM

0xA8

OS call ACPI disable function

SMM_ACPI_DISABLE_END

SMM

0xA9

ACPI disable function complete

Table 4-11.

InsydeH2ODDT Debugger POST Code Table

Functionality Name
(Include\PostCode.h)
Used by Insyde debugger

Troubleshooting

PostCode
0x0D

Description
Waiting for device connect

4-23

Table 4-11.

InsydeH2ODDT Debugger POST Code Table

Functionality Name
(Include\PostCode.h)

PostCode

Description

Used by Insyde debugger

0xD0

Waiting for device connect

Used by Insyde debugger

0xD1

InsydeH2ODDT Ready

Used by Insyde debugger

0xD2

EHCI not found

Used by Insyde debugger

0xD3

Debug port connect low speed device

Used by Insyde debugger

0xD4

DDT Cable become low speed device

Used by Insyde debugger

0xD5

DDT Cable Transmission Error
(Get descriptor fail)

Used by Insyde debugger

0xD6

DDT Cable Transmission Error
(Set Debug mode fail)

Used by Insyde debugger

0xD7

DDT Cable Transmission Error
(Set address fail)

4-24

Troubleshooting

CHAPTER 5
Jumper and Connector Locations

Mainboard Jumper and Connector Locations . . . . . . . . . 5-3
Clearing Password Check and BIOS Recovery . . . . . . . . . 5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

5-2

Jumper and Connector Locations
Mainboard Jumper and Connector Locations

0

1

2

4
5

6

3

1
7

Figure 5-1.

Table 5-1.
Item

Mainboard Top

Mainboard Top
Description

Item

Description

1

Keyboard Connector

5

Speaker Connector

2

Touchpad Connector

6

CODEC Connector

3

Card Reader Connector

7

Microphone Connector

4

Power Board Connector

Jumper and Connector Locations

5-3

8
9
10
11

22

12

13
14
15

21

16
20

Figure 5-2.

Table 5-2.
Item

17

18

19
Mainboard Bottom

Mainboard Bottom
Description

Item

Description

8

Battery Connector

16

USB Connector

9

DC Connector

17

Microphone Connector

10

LVDS Connector

18

Headphone Connector

11

Fan Connector

19

Bluetooth Connector

12

CRT Connector

20

USB Connector

13

LAN Connector

21

HDD Connector

14

HDMI Connector

22

ODD Connector

15

MINI Card Connector

5-4

Jumper and Connector Locations

Clearing Password Check and BIOS Recovery

0

This section provides users with the standard operating procedures of clearing password
and BIOS recovery for the Aspire 5349/5749/5749Z. The machine provides one Hardware
Open Gap on main board for clearing password check, and one hot key for enabling
BIOS Recovery.

Clearing Password Check
NOTE:

0

NOTE:

The following procedure is only for clearing BIOS Password (Supervisor Password
and User Password).

Steps for Clearing BIOS Password Check

0

If users set BIOS Password (Supervisor Password and/or User Password) for a security
reason, BIOS will ask the password during systems POST or when systems enter to BIOS
Setup menu. However, once it is necessary to bypass the password check, users need to
short the HW Gap to clear the password by the following steps:
1. Remove power from the system.
2. Remove battery.
3. Remove lower cover.
4. Disconnect the RTC battery
5. Locate the CMOS jumper.
6. Use an electric conductivity tool to short the two points of the CMOS jumper.
7. Plug in AC, keeping the CMOS jumper shorted.
8. Press Power Button until BIOS POST is finished, then remove the conductivity tool
from the CMOS jumper.
9. Restart the system. Press F2 to enter BIOS Setup menu.
10. If there is no Password request, BIOS Password is cleared.
11. If a password is requested, repeat Steps 1 through 9.

Jumper and Connector Locations

5-5

Clear CMOS Jumper

0

1
2

Figure 5-3.

CMOS Jumper

Table 5-3. CMOS Jumper
Item

Description

1

Clear CMOS Jumper

2

Clear CMOS Jumper

BIOS Recovery by Crisis Disk

0

BIOS Recovery Boot Block

0

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with
minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware
to a successful one once the previous BIOS flashing process failed.

BIOS Recovery Hot Key

0

The system provides a function hot key, , for enable BIOS Recovery process
when system is powered on during BIOS POST. To use this function, it is strongly
recommended to have the AC adapter and Battery present. If this function is enabled,
the system will force the BIOS to enter a special BIOS block, called Boot Block.

5-6

Jumper and Connector Locations

Steps for BIOS Recovery from USB Storage
NOTE:

0

NOTE:

Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program on another system with Windows 7
OS.
To Create a Crisis USB key, perform the following:

1. Format the USB storage disk using the Fast Format option.
2. Save ROM file (file name: ZQR_EC.bin/BIOS_ME.bin) to the root directory of USB
storage. Make sure that there is no other BIOS file saved in the same directory.
3. Plug USB storage into USB port.
4. Press  button then plug in AC power.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest version BIOS for this machine by regular BIOS flashing process.

Jumper and Connector Locations

5-7

5-8

Jumper and Connector Locations

CHAPTER 6
FRU (Field Replaceable Unit) List

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16

6-2

FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the Aspire 5349/5749/5749Z. Refer to this chapter whenever ordering
for parts to repair or for RMA (Return Merchandise Authorization).

NOTE:

NOTE:

WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the
printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office
may have a DIFFERENT part number code from those given in the FRU list of this
printed Service Guide. Users MUST use the local FRU list provided by the regional
Acer office to order FRU parts for repair and service of customer machines.

NOTE:

NOTE:

To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by
the regional Acer office on how to return it.

FRU (Field Replaceable Unit) List

6-3

Exploded Diagrams

0

1

2

3

12
4
11
5

10

6
9
8

7

Figure 6-1.
Table 6-1.

Upper & Lower Cover Exploded Diagram

Upper & Lower Cover Exploded Diagram

No.

Description

Acer Part No.

1

Keyboard

AEZR7R00010

2

Battery

AHA63222483

3

Upper Case

2HZRLTATN00

4

ODD Module

24ZRLCDTN10

5

CPU

AJ0QACBUG03

6-4

FRU (Field Replaceable Unit) List

Table 6-1.

Upper & Lower Cover Exploded Diagram

No.

Description

Acer Part No.

6

HDD Module

23ZRLHDTN20

7

Base Cover

2IZRLBATN00

8

RAM (1GB)

ATR31ABMF33

9

RAM (4GB)

ATR34AAMF04

10

WLAN

3WZRLWLTN00

11

Bluetooth

3XZRLBTTN00

12

Mainboard

20ZRLBU0000

FRU (Field Replaceable Unit) List

6-5

1

2

3

4

4

Figure 6-2.
Table 6-2.

LCD Assembly Exploded Diagram

LCD Assembly Exploded Diagram

No.

Description

Acer Part No.

1

LCD Bracket (Right) LCD Bezel

3EZRLLBTN00

2

LCD Cover

3DZRLLCTN00

3

LED Panel

AA0156B6033

4

LCD Hinge

FBZRD005010

6-6

FRU (Field Replaceable Unit) List

FRU List
Table 6-3.

0

FRU List

Category

Description

Acer Part No.

ADAPTER
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow
ADP-65VH BA, LV5, Low profile LED LF

AP.06501.033

Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow
PA-1650-69AW, LV5, Low profile LED LF

AP.06503.029

Adapter Chicony Power 65W 19V 1.7x5.5x11
Yellow CPA09-A065N1, LV5, low profile LED
LF

AP.0650A.017

Battery SANYO AS10D Li-Ion 3S2P SANYO 6
cell 4400mAh Main COMMON new IC BQ8055

BT.00603.124

Battery SONY AS10D Li-Ion 3S2P SONY 6 cell
4400mAh Main COMMON ID:AS10D41

BT.00604.049

Battery PANASONIC AS10D51, for new IC
max1787 Li-Ion 3S2P PANASONIC 6 cell
4400mAh Main COMMON

BT.00605.072

Battery SAMSUNG AS10D Li-Ion 3S2P
SAMSUNG 6 cell 4400mAh Main COMMON
ID:AS10D61

BT.00606.008

Battery SIMPLO AS10D Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main COMMON
ID:AS10D71

BT.00607.125

Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell
4400mAh Main COMMON ID:AS10D73

BT.00607.126

Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG
6 cell 4400mAh Main COMMON ID:AS10D75

BT.00607.127

Battery LGC AS10D Li-Ion 3S2P LGC 6 cell
4400mAh Main COMMON ID:AS10D81

BT.0060G.001

Foxconn Atheros BU22 BT4.0 Foxconn
Atheros BU22

BH.21100.017

Foxconn Braodcom 20702 BT4.0

BH.21100.018

Foxconn Bluetooth BRM 2070 (T77H114.01)
BT 3.0

BH.21100.010

Foxconn Bluetooth ATH BU12

BH.21100.011

Foxconn Bluetooth BRM 2070 (T77H114.01)

BH.21100.007

Foxconn Bluetooth ATH BU_12

BH.21100.012

BATTERY

BOARD

FRU (Field Replaceable Unit) List

6-7

Table 6-3.

FRU List

Category

Description

Acer Part No.

Lan Intel WLAN 100BN.HMWG Crane Peak
1x1 BGN

KI.CNH01.002

Liteon Wireless LAN Atheros HB125 1x1 BGN

NI.23600.086

liteon WLAN 802.11 B/G/N WN6606LH-AA

NI.23600.088

Foxconn Wirelss LAN Broadcom 4313 1x1 BGN
(HM) T77H194.00

NI.23600.076

Foxconn Wirelss LAN Atheros HB95 1x1 BGN
(HM) T77H121.01

NI.23600.068

Foxconn Wirelss LAN Atheros HB125 1x1 BGN

NI.23600.085

Foxconn Wirelss LAN Broadcom 4313 IPA 1x1
BGN

NI.23600.090

ZRL POWER/B ASSY

55.RR907.001

ZRL USB BOARD ASSY

55.RR907.002

TOUCH PAD

56.R6Z07.001

PWR CORD V442S311612100(1M,3P,125V)US
BK

27.A50V7.001

PWR CORD 5-KBB0237(1.0M,3P,125V,7A)US

27.S0207.001

PWR CORD PRC 3P 1M 250V BLK
K0A0646-079 (CCC) - unapproved

27.A03V7.006

PWR CORD D646B301612(1M,3P,250V)CHINA
BK(CCC)

27.TATV7.005

PWR CORD
V4K5B3(1M,3P,250V16A)EUR+KOR BK

27.A99V7.002

PWR CORD
5-KBB0232(1.0M,3P,250V,2.5A)EUR

27.A99V7.004

CABLE

6-8

FRU (Field Replaceable Unit) List

Table 6-3.

FRU List

Category

Description

Acer Part No.

CABLE - FFC USB

50.NCE07.003

CABLE - FFC TP

50.NCE07.001

CASE/COVER/BRACKET ASSEMBLY
LOWER CASE

60.RR907.003

DUMMY CARD

42.TVM07.002

ODD BEZEL - SUPER MULTI

42.NCE07.001

ODD BRACKET

33.PUM07.001

HDD BRACKET

33.NCE07.001

LCD BRACKET W/ HINGE - L

33.NCE07.002

LCD BRACKET W/ HINGE - R

33.NCE07.003

FRU (Field Replaceable Unit) List

6-9

Table 6-3.

FRU List

Category

Description

Acer Part No.

CCD
Liteon CAMERA 10P2SF005 (0.3M)LOE

AM.21400.078

CPU Intel Core i3 i3-2310M PGA 2.1G 35W
2/4-QS

KC.23101.DMP

CPU Intel Core i3 i3-2330M PGA 2.2G 35W
2/4-QS

KC.23301.DMP

CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4
-QS

KC.23501.DMP

CPU Intel Pentium Dual-Core B940 PGA 2.0G
35W DDR3-1333-QS

KC.94001.DPB

CPU Intel Pentium Dual-Core B950 PGA 2.1G
35W DDR3-1333-QS

KC.95001.DPB

CPU Intel Core i3 i3-2310M PGA 2.1G 35W
2/4-DC

KC.23101.DMP

CPU Intel Core i3 i3-2330M PGA 2.2G 35W 2/4
-MP

KC.23301.DMP

CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4
-MP

KC.23501.DMP

CPU Intel Pentium Dual-Core B940 PGA 2.0G
35W DDR3-1333 -MP

KC.94001.DPB

CPU Intel Pentium Dual-Core B950 PGA 2.1G
35W DDR3-1333 -MP

KC.95001.DPB

CPU Intel Celeron B710 PGA 1.6G 35W
DDR3-1333, 1/1-QS

KC.71001.CMB

CPU Intel Celeron B800 PGA 1.5G 35W
DDR3-1333-QS

KC.80001.CMB

ZQ5 DVD+/-RW/RAM F/W:1.00 S.P

KU.00807.075

CPU/PROCESSOR

DVD RW DRIVE

6-10

FRU (Field Replaceable Unit) List

Table 6-3.

FRU List

Category

Description

Acer Part No.

ODD PANASONIC Super-Multi DRIVE 12.7mm
Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP)
Foxconn Yentai Facotry

KU.00807.078

ODD PANASONIC Super-Multi DRIVE 12.7mm
Tray DL 8X UJ8B0AW LF+HF W/O bezel SATA
(Win7)

KU.00807.079

ODD HLDS Super-Multi DRIVE 12.7mm Tray
DL 8X GT32N (R5-2) LF W/O bezel SATA with
Renesas solution + PCC LD (HF + Windows 7)

KU.0080D.055

ODD HLDS Super-Multi DRIVE 12.7mm Tray
DL 8X GT34N LF W/O bezel SATA Zero Power
Supported, PCC LD (HF + Windows 7)

KU.0080D.057

ODD PLDS Super-Multi DRIVE 12.7mm Tray DL
8X DS-8A5SH LF+HF W/O bezel SATA With TI +
Rohm Solution (HF + Windows 7)

KU.0080F.014

ODD PIONEER Super-Multi DRIVE 12.7mm
Tray DL 8X DVR-TD11RS LF W/O bezel 1.01
SATA HF + ZP (HME OPU)

KU.00805.051

HDD SEAGATE 2.5" 5400rpm 500GB
ST9500325AS,9HH134-189, Wyatt with new
pcb SATA 8MB LF F/W:0001SDM1

KH.50001.017

HDD SEAGATE 2.5" 5400rpm 250GB
ST250LT003/9YG14C-188, Sapta 15 320G/P
SATA 8MB LF+HF F/W:0001SDM1

KH.25001.020

HDD SEAGATE 2.5" 5400rpm 320GB
ST320LT020 /9YG142-188, Sapta 15,320G/P
SATA 8MB LF+HF F/W:0001SDM1

KH.32001.021

HDD TOSHIBA 2.5" 5400rpm 250GB
MK2559GSXP,Capricorn 3BS, 4K drive, 375G/P
SATA 8MB LF+HF F/W:GN003J 4K drive

KH.25004.006

HDD TOSHIBA 2.5" 5400rpm 320GB
MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive
SATA 8MB LF+HF F/W:GN003J 4K

KH.32004.005

HDD TOSHIBA 2.5" 5400rpm 500GB
MK5059GSXP, Capricron 3BS, 375G/P SATA
8MB LF+HF F/W:GN003J 4K

KH.50004.003

HDD TOSHIBA 2.5" 5400rpm 640GB
MK6459GSXP, Capricron 3BS, 375G/P SATA
8MB LF+HF F/W:GN003J 4K

KH.64004.003

HDD WD 2.5" 5400rpm 7500GB
WD750BPVT-22HXZT3, ML375M-AF2, 375G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01

KH.75008.011

HDD/HARD DISK DRIVE

FRU (Field Replaceable Unit) List

6-11

Table 6-3.

FRU List

Category

Description

Acer Part No.

HDD TOSHIBA 2.5" 5400rpm 750GB
MK7559GSX, 375G/P, Capricorn BS, 4K drive
SATA 8MB LF+HF F/W:GNDD3J

KH.75004.001

HDD WD 2.5" 5400rpm 250GB
WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01

KH.25008.030

HDD WD 2.5" 5400rpm 320GB
WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01

KH.32008.024

HDD WD 2.5" 5400rpm 500GB
WD5000BPVT-22HXZT3, ML375M-AF2,
375G/P, 4K drive SATA 8MB LF+HF
F/W:01.01A01

KH.50008.024

HTS543225A7A384 for Eagle-B7 250GB

KH.25007.020

HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384,0J11523, Eagle B7, 320G/P
SATA LF+HF F/W:A60W

KH.32007.013

HDD HGST 2.5" 5400rpm 500GB
HTS547550A9E384, Jet B,375G/P SATA 8MB
LF+HF F/W:DA3872

KH.50007.013

HDD HGST 2.5" 5400rpm 640GB
HTS547564A9E384,Jet B, 375G/P, 0J20012
SATA 8MB LF+HF F/W:DA3872

KH.64007.003

HDD HGST 2.5" 5400rpm 750GB
HTS547575A9E384, 0J20013, Jet B, 375G/P
SATA 8MB LF F/W:DA3872

KH.75007.004

HDD WD 2.5" 5400rpm 640GB
WD6400BPVT-22HXZT3, ML375M-AF2,
375G/P, 4K drive SATA 8MB LF+HF
F/W:01.01A01

KH.64008.006

HDD SEAGATE 2.5" 5400rpm 640GB Desaru,
ST9640423AS,9ZW144-188, 375G/P, 4K drive
SATA 8MB LF+HF F/W:0001SDM1

KH.64001.005

HDD SEAGATE 2.5" 5400rpm 750GB
ST9750423AS,9ZW14G-188, Desaru5, 375G/P.
SATA 8MB LF+HF F/W:0001SDM1

KH.75001.011

THERMAL MODULE 35W - UMA

60.RR907.008

HEATSINK

6-12

FRU (Field Replaceable Unit) List

Table 6-3.

FRU List

Category

Description

Acer Part No.

PCH HEAT SINK

60.PUM07.006

Keyboard ACER AC7T_A10B AC7T Internal 17
Standard 103KS Black US International
Texture

KB.I170A.143

K/B(UI)ZR7(AEZR7R00,3B)JMO

KB.I170A.143

Keyboard ACER AC7T_A10B AC7T Internal 17
Standard 104KS Black UK Texture

KB.I170A.143

K/B(UK)ZR7(AEZR7E00,3D)JMO

KB.I170A.171

LED LCD AUO 15.6"W WXGA Glare
B156XW02 V6 LF 200nit 8ms 400:1

LK.15605.019

LED LCD SAMSUNG 15.6"W WXGA Glare
LTN156AT02-A11 LF 220nit 8ms 500:1

LK.15606.012

LED LCD SAMSUNG 15.6''W WXGA Glare
LTN156AT24-A01 LF 220nit 8ms 500:1

LK.15606.013

LED LCD LPL 15.6"W WXGA Glare
LP156WH2-TLEA LF 220nit 16ms 500:1 (color
engine)

LK.15608.011

LED LCD LPL 15.6''W WXGA Glare
LP156WH4-TLA1 LF 220nit 16ms 500:1

LK.15608.015

LED LCD CMO 15.6"W WXGA Glare
N156B6-L0B LF 220nit 8ms 650:1

LK.1560D.010

LED LCD AUO 15.6"W WXGA Glare
B156XW02 V6 LF 200nit 8ms 400:1

LK.15605.019

ZRL MB ASSY(UMA,HR,DC)W/O CPU

MB.RR706.001

ZRL MB(UMA,HR,DC,SURGE)W/O CPU

MB.D1206.001

KEYBOARD

LCD

MAINBOARD

FRU (Field Replaceable Unit) List

6-13

Table 6-3.

FRU List

Category

Description

Acer Part No.

MEMORY
Memory NANYA SO-DIMM DDRIII 1333 1GB
NT1GC64BH4B0PS-CG LF 128*16 0.055um

KN.1GB03.034

Memory KINGSTON SO-DIMM DDRIII 1333
1GB ACR128X64D3S1333C9 LF 128*8 0.065um

KN.1GB07.004

Memory UNIFOSA SO-DIMM DDRIII 1333 1GB
GU672203EP0200 LF 128*8 0.065um

KN.1GB0H.017

Memory NANYA SO-DIMM DDRIII 1333 2GB
NT2GC64B8HC0NS-CG LF 128*8 0.065um

KN.2GB03.017

Memory KINGSTON SO-DIMM DDRIII 1333
2GB ACR256X64D3S13C9G LF+HF

KN.2GB07.006

Memory ELPIDA SO-DIMM DDRIII 1333 2GB
EBJ20UF8BCS0-DJ-F LF 256*8 46nm

KN.2GB09.010

Memory SAMSUNG SO-DIMM DDRIII 1333
2GB M471B5773DH0-CH9 LF 256*8

KN.2GB0B.030

Memory HYNIX SO-DIMM DDRIII 1333 2GB
HMT325S6BFR8C-H9 LF 256*8 46nm

KN.2GB0G.018

Memory NANYA SO-DIMM DDRIII 1333 4GB
NT4GC64B8HB0NS-CG LF 256*8 0.055um

KN.4GB03.005

Memory KINGSTON SO-DIMM DDRIII 1333
4GB ACR512X64D3S13C9G LF+HF

KN.4GB07.001

Memory ELPIDA SO-DIMM DDRIII 1333 4GB
EBJ41UF8BCS0-DJ-F LF 256*8 46nm

KN.4GB09.002

Memory SAMSUNG SO-DIMM DDRIII 1333
4GB M471B5273DH0-CH9 LF 256*8 35nm

KN.4GB0B.015

Memory HYNIX SO-DIMM DDRIII 1333 4GB
HMT351S6BFR8C-H9 LF 256*8 46nm

KN.4GB0G.004

BASE FOOT RUBBER FRONT

47.NCE07.003

MISCELLANEOUS

6-14

FRU (Field Replaceable Unit) List

Table 6-3.

FRU List

Category

Description

Acer Part No.

BASE FOOT RUBBER REAR

47.NCE07.004

COVER LOGO MYLAR

40.RR907.002

ZRD BASE SUB ASSY JE S.P

60.NCE07.002

TP PROTECT MYLAR

47.R6Z07.004

LCD SCREW MYLAR

47.R6Z07.003

SPEAKER

23.RR907.001

MYLAR

SPEAKER

FRU (Field Replaceable Unit) List

6-15

Screw List
Table 6-4.

Screw List

CATEGORY

6-16

0

Description

Acer Part No.

SCREW M3*0.5+3.5I

86.TDY07.003

SCREW M2.5*6-I(BNI)(NYLOK)

86.A08V7.004

SCREW M2.5X4-I-NYLOK K

86.T23V7.009

SCREW M2.5*6-I(BNI)(NYLOK)

86.A08V7.004

SCREW M2.0*3.0-I(BKAG)(NYLOK IRON

86.ARE07.002

FRU (Field Replaceable Unit) List

CHAPTER 7
Model Definition and Configuration

Aspire 5349 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Aspire 5749Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Aspire 5749 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

7-2

Model Definition and Configuration
Aspire 5349
Table 7-1.
Model

0

RO, Description
RO

Country

Acer Part No

Description

AS5349-B802
G50Mikk

TWN

GCTWN

LX.RR902.008

AS5349-B802G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1

AS5349-B802
G50Mikk

AAP

Korea

LX.RR902.007

AS5349-B802G50Mikk
W7HP64KASKR1 MC
UMACkk_3
1*2G/500/6L2.2/2R/CB_GN_0.3
C_outer_AN_KO11SP1

AS5349-B802
G50Mikk

AAP

Korea

LX.RR90C.001

AS5349-B802G50Mikk
LinpusMGAKR1 UMACkk_3
1*2G/500_L/6L2.2/2R/CB_GN_0.
3C_outer_AN_KO21

AS5349-B802
G25Mikk

PA

USA

LX.RR902.004

AS5349-B802G25Mikk
W7HP64ASUS1 MC UMACkk_3
1*2G/250/6L2.2/2R/CB_GN_0.3
C_AN_FRB9SP1

AS5349-B802
G32Mikk

EMEA

Russia

LX.RR908.003

AS5349-B802G32Mikk
W7ST32RUASRU1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_RU11SP1

AS5349-B802
G32Mikk

EMEA

Greece

LX.RR902.006

AS5349-B802G32Mikk
W7HP64ASGR1 MC UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_EL32SP1

AS5349-B803
G50Mikk

EMEA

Greece

LX.RR902.005

AS5349-B803G50Mikk
W7HP64ASGR1 MC UMACkk_3
2G+1G/500_L/6L2.2/2R/CB_GN_
0.3C_AN_EL32SP1

AS5349-B802
G32Mikk

EMEA

Middle East

LX.RR908.002

AS5349-B802G32Mikk EM
W7ST32EMASME1 MC
UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_ARA1SP1

Model Definition and Configuration

7-3

Table 7-1.
Model

RO, Description (Continued)
RO

Country

Acer Part No

Description

AS5349-B802
G32Mikk

EMEA

Middle East

LX.RR908.001

AS5349-B802G32Mikk EM
W7ST32EMASME1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_AN_ARA1SP1

AS5349-B804
G50Mikk

EMEA

Germany

LX.RR902.003

AS5349-B804G50Mikk
W7HP64ASDE1 MC UMACkk_3
1*4G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_DE11SP1

AS5349-B802
G25Mikk

AAP

Japan

LX.RR902.002

AS5349-B802G25Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/250/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_BT82
2

AS5349-B802
G32Mikk

AAP

Japan

LX.RR902.001

AS5349-B802G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_BT82
3

7-4

Model Definition and Configuration

Aspire 5749Z

0

Table 1-2. RO, Description
Model

RO

Country

Acer Part No

Description

AS5749Z-B95
3G32Mikk

EMEA

Russia

LX.RR801.002

AS5749Z-B953G32Mikk
W7HB64RUASRU1 MC
UMACkk_3
2G+1G/320/6L2.2/2R/CB_GN_0.
3C_AN_RU11SP1

AS5749Z-B95
4G32Mikk

EMEA

Serbia/BosniaHerzegovina

LX.RR801.001

AS5749Z-B954G32Mikk
W7HB64ERASBA1 MC
UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1

AS5749Z-B95
4G32Mikk

EMEA

Serbia/BosniaHerzegovina

LX.RR802.011

AS5749Z-B954G32Mikk
W7HP64ASBA1 MC UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1

AS5749Z-B94
4G32Mikk

EMEA

Serbia/BosniaHerzegovina

LX.RR802.010

AS5749Z-B944G32Mikk
W7HP64ASBA1 MC UMACkk_3
1*4G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_A151SP1

AS5749Z-B95
4G32Mikk

AAP

Japan

LX.RR802.009

AS5749Z-B954G32Mikk
W7HP64AJP1 MC UMACkk_3
2*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1

AS5749Z-B95
2G32Mikk

AAP

Japan

LX.RR802.008

AS5749Z-B952G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1

AS5749Z-B95
2G32Mikk

AAP

Japan

LX.RR802.007

AS5749Z-B952G32Mikk
W7HP64AP2JP1 MC
UMACkk_3
1*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1

AS5749Z-B95
4G32Mikk

AAP

Japan

LX.RR802.006

AS5749Z-B954G32Mikk
W7HP64AP2JP1 MC
UMACkk_3
2*2G/320/6L2.2/2R/CB_GN_0.3
C_outer_AN_JA11SP1SP1

AS5749Z-B95
2G50Mikk

TWN

GCTWN

LX.RR802.005

AS5749Z-B952G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1

Model Definition and Configuration

7-5

Table 1-2. RO, Description (Continued)
Model

RO

Country

Acer Part No

Description

AS5749Z-B94
2G25Mikk

AAP

Japan

LX.RR802.004

AS5749Z-B942G25Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/250/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_CA92
5

AS5749Z-B94
2G32Mikk

AAP

Japan

LX.RR802.003

AS5749Z-B942G32Mikk
W7HP64AJP1 MC UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_outer_AN_JA11SP1_CA92
3

AS5749Z-B94
2G50Mikk

TWN

GCTWN

LX.RR802.002

AS5749Z-B942G50Mikk
W7HP64ASTW1 MC
UMACkk_3
1*2G/500/BT/6L2.2/2R/CB_GN_
0.3C_AN_TC41SP1

7-6

Model Definition and Configuration

Aspire 5749

0

Table 1-3. RO, Description
Model

RO

Country

Acer Part No

Description

AS5749-2333
G32Mikk

EMEA

Russia

LX.RR701.002

AS5749-2333G32Mikk
W7HB64RUASRU1 MC
UMACkk_3
2G+1G/320/6L2.2/2R/CB_GN_0.
3C_AN_RU11SP1

AS5749-2334
G50Mikk

EMEA

Spain

LX.RR702.002

AS5749-2334G50Mikk
W7HP64ASES1 MC UMACkk_3
2*2G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_ES51SP1

AS5749-2314
G50Mikk

EMEA

Spain

LX.RR702.001

AS5749-2314G50Mikk
W7HP64ASES1 MC UMACkk_3
2*2G/500_L/6L2.2/2R/CB_GN_0.
3C_AN_ES51SP1

AS5749-2332
G32Mikk

EMEA

Middle East

LX.RR701.001

AS5749-2332G32Mikk EM
W7HB64EMASME1 MC
UMACkk_3
1*2G/320/BT/6L2.2/2R/CB_GN_
0.3C_AN_ARA1SP1

AS5749-2312
G50Mikk

AAP

Vietnam

LX.RR70C.001

AS5749-2312G50Mikk
LinpusMGAVN1 UMACkk_3
1*2G/500_L/BT/6L2.2/2R/CB_GN
_0.3C_outer_AN_XS11

R510HR-B94
2G50Mikk

CHINA

China

LX.D120C.001

R510HR-B942G50Mikk
LINPUSfCN1 UMACkk_3
1*2G/500_L/6L2.2/2R/CB_GN_0.
3C_outer_AN_SC25

R510HR-B94
2G50Mikk

CHINA

China

LX.D1201.001

R510HR-B942G50Mikk
W7HB32SCfSCN1 UMACkk_3
1*2G/500/6L2.2/2R/CB_GN_0.3
C_outer_AN_SC27SP1

Model Definition and Configuration

7-7

7-8

Model Definition and Configuration

CHAPTER 8
Test Compatible Components

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . 8-4

8-2

Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing
department. All of its system functions are tested under Windows® 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have
passed these tests. Regarding configuration, combination and test procedures, please
refer to the Aspire 5349/5749/5749Z. Compatibility Test Report released by the Acer
Mobile System Testing Department.

Test Compatible Components

8-3

Microsoft® Windows® 7 Environment Test
Table 1-1.

0

Test Compatible Components

Vendor

Type

Description

Acer Part No.

Adapter
10001023 LITE-ON

65W

Adapter LITE-ON 65W 19V
1.7x5.5x11 Yellow PA-1650-69AW,
LV5, Low profile LED LF

AP.06503.029

60016453
CHICONY POWER

65W

Adapter Chicony Power 65W 19V
1.7x5.5x11 Yellow CPA09-A065N1,
LV5, low profile LF

AP.0650A.017

10001081 DELTA

65W

Adapter DELTA 65W 19V
1.7x5.5x11 Yellow ADP-65VH BA,
LV5, Low profile LED LF

AP.06501.033

ALC271X_VB3

Realtek ALC271X_VB3

LZ.21000.085

60001921 SANYO

6CELL2.2

Battery SANYO AS10D Li-Ion 3S2P
SANYO 6 cell 4400mAh Main
COMMON new IC BQ8055

BT.00603.124

10001063 SONY

6CELL2.2

Battery SONY AS10D Li-Ion 3S2P
SONY 6 cell 4400mAh Main
COMMON ID:AS10D41

BT.00604.049

60001535
PANASONIC

6CELL2.2

Battery PANASONIC AS10D51, for
new IC max1787 Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON

BT.00605.072

60013145
SAMSUNG SDI

6CELL2.2

Battery SAMSUNG AS10D Li-Ion
3S2P SAMSUNG 6 cell 4400mAh
Main COMMON ID:AS10D61

BT.00606.008

60002162 SIMPLO

6CELL2.2

Battery SIMPLO AS10D Li-Ion 3S2P
PANASONIC 6 cell 4400mAh Main
COMMON ID:AS10D71

BT.00607.125

60002162 SIMPLO

6CELL2.2

Battery SIMPLO AS10D Li-Ion 3S2P
LGC 6 cell 4400mAh Main
COMMON ID:AS10D73

BT.00607.126

60002162 SIMPLO

6CELL2.2

Battery SIMPLO AS10D Li-Ion 3S2P
SAMSUNG 6 cell 4400mAh Main
COMMON ID:AS10D

BT.00607.127

60032811 LG
CHEM

6CELL2.2

Battery LGC AS10D Li-Ion 3S2P
LGC 6 cell 4400mAh Main
COMMON ID:AS10D81

BT.0060G.001

Audio Codec
10004786
REALTEK
Battery

8-4

Test Compatible Components

Table 1-1.

Test Compatible Components

Vendor

Type

Description

Acer Part No.

Bluetooth
10001018 HON
HAI

BT 4.0

BT 4.0 Foxconn Atheros BU22

BH.21100.017

10001018 HON
HAI

BT 4.0

BT 4.0 Foxconn BCM 20702

BH.21100.018

10001018 HON
HAI

BT 3.0

Foxconn Bluetooth ATH BU12

BH.21100.011

10001018 HON
HAI

BT 3.0

Foxconn Bluetooth BRM 2070
(T77H114.01) BT 3.0

BH.21100.010

10001018 HON
HAI

BT 2.1

Foxconn Bluetooth ATH BU_12

BH.21100.012

23707801
FOXCONN TW

BT 2.1

Foxconn Bluetooth BRM 2070
(T77H114.01)

BH.21100.007

10001018 HON
HAI

BT 3.0

Foxconn Bluetooth ATH BU_22

BH.21100.021

10001018 HON
HAI

BT 3.0

Foxconn Bluetooth BCM 20702

BH.21100.022

10001018 HON
HAI

BT 2.1

BT 2.1 Foxconn ATH BU22

BH.21100.023

10001018 HON
HAI

BT 2.1

BT 2.1 Foxconn BCM 20702

BH.21100.024

10001023 LITE-ON

0.3M

Liteon 0.3M LT7675AL

AM.21400.078

PLM00012 Suyin

0.3M

Suyin 0.3M SY_7675_AL

AM.21400.109

10001044
CHICONY

0.3M

Chicony Camera CH_7675_AL

AM.21400.111

2-in-1 card
reader

2-in-1 card reader

CR.21500.030

Camera

Card Reader
10000981 MISC

Test Compatible Components

8-5

Table 1-1.

Test Compatible Components

Vendor

Type

Description

Acer Part No.

CPU
10001067 INTEL

Ci32310M

CPU Intel Core i3 i3-2310M PGA
2.1G 35W 2/4

KC.23101.DMP

10001067 INTEL

Ci32330M

CPU Intel Core i3 i3-2330M PGA
2.2G 35W 2/4

KC.23301.DMP

10001067 INTEL

PMDB940

CPU Intel Pentium Dual-Core B940
PGA 2.0G 35W DDR3-1333

KC.94001.DPB

10001067 INTEL

PMDB950

CPU Intel Pentium Dual-Core B950
PGA 2.1G 35W DDR3-1333

KC.95001.DPB

10001067 INTEL

CMB800

CPU Intel Celeron B800 PGA 1.5G
35W DDR3-1333

KC.80001.CMB

10001067 INTEL

CMB710

CPU Intel Celeron B710 PGA 1.6G
35W DDR3-1333, 1/1

KC.71001.CMB

10001067 INTEL

Ci32350M

CPU Intel Core i3 i3-2350M PGA
2.3G 35W 2/4

KC.23501.DMP

10001067 INTEL

PMDB960

CPU Intel Pentium Dual-Core B960
PGA 35W DDR3-1333

KC.96001.DPB

60002036
SEAGATE

N250GB5.4KS_
4K

HDD SEAGATE 2.5" 5400rpm
250GB ST250LT003/9YG14C-188,
Sapta 15 320G/P SATA 8MB LF+HF
F/W:0001SDM1

KH.25001.020

60001922
TOSHIBA DIGI

N250GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
250GB MK2559GSXP,Capricorn
3BS, 4K drive, 375G/P SATA 8MB
LF+HF F/W:GN003J 4K drive

KH.25004.006

60002005 HGST
SG

N250GB5.4KS

HDD HGST 2.5" 5400rpm 250GB
HTS543225A7A384, Eagle B7,
320G/P SATA 8MB LF+HF
F/W:A60W

KH.25007.020

60001994 WD

N250GB5.4KS_
4K

HDD WD 2.5" 5400rpm 250GB
WD2500BPVT-22JJ5T0,
ML320S-AF2, 320G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01

KH.25008.030

60002036
SEAGATE

N320GB5.4KS_
4K

HDD SEAGATE 2.5" 5400rpm
320GB ST320LT020 /9YG142-188,
Sapta 15,320G/P SATA 8MB LF+HF
F/W:0001SDM1

KH.32001.021

60001922
TOSHIBA DIGI

N320GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
320GB MK3259GSXP, Capricorn
3BS, 375G/P, 4K drive SATA 8MB
LF+HF F/W:GN003J 4K

KH.32004.005

HDD

8-6

Test Compatible Components

Table 1-1.

Test Compatible Components

Vendor

Type

Description

Acer Part No.

60002005 HGST
SG

N320GB5.4KS

HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384, Eagle B7,
320G/P SATA LF+HF F/W:A60W

KH.32007.013

60001994 WD

N320GB5.4KS_
4K

HDD WD 2.5" 5400rpm 320GB
WD3200BPVT-22JJ5T0,
ML320S-AF2, 320G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01

KH.32008.024

60002036
SEAGATE

N500GB5.4KS

HDD SEAGATE 2.5" 5400rpm
500GB ST9500325AS,9HH134-189,
Wyatt with new pcb SATA 8MB LF
F/W:0001SDM1

KH.50001.017

60001922
TOSHIBA DIGI

N500GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
500GB MK5059GSXP, Capricron
3BS, 375G/P SATA 8MB LF+HF
F/W:GN003J 4K

KH.50004.003

60002005 HGST
SG

N500GB5.4KS_
4K

HDD HGST 2.5" 5400rpm 500GB
HTS547550A9E384, Jet B,375G/P
SATA 8MB LF+HF F/W:DA3872

KH.50007.013

60001994 WD

N500GB5.4KS_
4K

HDD WD 2.5" 5400rpm 500GB
WD5000BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01

KH.50008.024

60002036
SEAGATE

N640GB5.4KS

HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1

KH.64001.004

60001922
TOSHIBA DIGI

N640GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
640GB MK6459GSXP, Capricron
3BS, 375G/P SATA 8MB LF+HF
F/W:GN003J 4K

KH.64004.003

60002005 HGST
SG

N640GB5.4KS_
4K

HDD HGST 2.5" 5400rpm 640GB
HTS547564A9E384,Jet B, 375G/P
SATA 8MB LF+HF F/W:DA3872

KH.64007.003

60001994 WD

N640GB5.4KS_
4K

HDD WD 2.5" 5400rpm 640GB
WD6400BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01

KH.64008.006

60002036
SEAGATE

N750GB5.4KS_
4K

HDD SEAGATE 2.5" 5400rpm
750GB ST9750423AS,9ZW14G-188,
Desaru5, 375G/P. SATA 8MB LF+HF
F/W:0001SDM1

KH.75001.011

Test Compatible Components

8-7

Table 1-1.
Vendor

Test Compatible Components
Type

Description

Acer Part No.

60001922
TOSHIBA DIGI

N750GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only

KH.75004.003

60002005 HGST
SG

N750GB5.4KS_
4K

HDD HGST 2.5" 5400rpm 750GB
HTS547575A9E384, Jet B, 375G/P
SATA 8MB LF F/W:DA3872

KH.75007.004

60002005 HGST
SG

N750GB5.4KS

HDD HGST 2.5" 5400rpm 750GB
Dummy P.N SATA 8MB LF+HF F/W:
0000

KH.75007.005

60001994 WD

N750GB5.4KS_
4K

HDD WD 2.5" 5400rpm 750GB
WD750BPVT-22HXZT3,
ML375M-AF2, 375G/P, 4K drive
SATA 8MB LF+HF F/W:01.01A01

KH.75008.011

60001922
TOSHIBA DIGI

N750GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 375G/P,
Capricorn BS, 4K drive SATA 8MB
LF+HF F/W:GN003J

KH.75004.001

60001922
TOSHIBA DIGI

N750GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only

KH.75004.003

60001922
TOSHIBA DIGI

N750GB5.4KS_
4K

HDD TOSHIBA 2.5" 5400rpm
750GB MK7559GSXP, 750G,
Capricorn 3BS SATA 8MB LF+HF
F/W:GN001A for exteral HDD
market only

KH.75004.003

60002036
SEAGATE

N640GB5.4KS_
4K

HDD SEAGATE 2.5" 5400rpm
640GB Desaru,
ST9640423AS,9ZW144-188,
375G/P, 4K drive SATA 8MB LF+HF
F/W:0001SDM1

KH.64001.005

60002036
SEAGATE

N640GB5.4KS

HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1

KH.64001.004

60002036
SEAGATE

N640GB5.4KS

HDD SEAGATE 2.5" 5400rpm
640GB ST9640320AS,9RN134-189,
Cameron, 320G/P SATA 8MB LF
F/W:0001SDM1

KH.64001.004

Keyboard

8-8

Test Compatible Components

Table 1-1.

Test Compatible Components

Vendor
60004864
DARFON

Type

Description

Acer Part No.

AC7T_A10B

Keyboard ACER AC7T_A10B AC7T
Internal 17 Standard Black NONE
Y2010 Acer Texture

KB.I170A.143

AR8158L

Atheros AR8158L

NI.22400.058

60003316 AUO

NLED15.6WXG
AG

LED LCD AUO 15.6"W WXGA
Glare B156XW02 V6 LF 200nit 8ms
400:1

LK.15605.019

60002215
SAMSUNG

NLED15.6WXG
AG

LED LCD SAMSUNG 15.6"W
WXGA Glare LTN156AT02-A11 LF
220nit 8ms 500:1

LK.15606.012

60003089 LG

NLED15.6WXG
AG

LED LCD LPL 15.6"W WXGA Glare
LP156WH2-TLEA LF 220nit 16ms
500:1 (color engine)

LK.15608.011

60003089 LG

NLED15.6WXG
AG

LED LCD LPL 15.6''W WXGA Glare
LP156WH4-TLA1 LF 220nit 16ms
500:1

LK.15608.015

10001038 CMO

NLED15.6WXG
AG

LED LCD CMO 15.6''W WXGA
Glare N156B6-L0B LF 220nit 8ms
650:1

LK.1560D.010

60002215
SAMSUNG

NLED15.6WXG
AG

LED LCD SAMSUNG 15.6''W
WXGA Glare LTN156AT24-A01 LF
220nit 8ms 500:1

LK.15606.013

60024207
KINGSTON-FAR
EAST

SO2GBIII13

Memory KINGSTON SO-DIMM
DDRIII 1333 2GB
ACR256X64D3S13C9G LF+HF

KN.2GB07.006

60004668 ELPIDA

SO2GBIII13

Memory ELPIDA SO-DIMM DDRIII
1333 2GB EBJ20UF8BCS0-DJ-F LF
256*8 46nm

KN.2GB09.010

60002215
SAMSUNG

SO2GBIII13

Memory SAMSUNG SO-DIMM
DDRIII 1333 2GB
M471B5773DH0-CH9 LF 256*8

KN.2GB0B.030

60002045 HYNIX

SO2GBIII13

Memory HYNIX SO-DIMM DDRIII
1333 2GB HMT325S6BFR8C-H9 LF
256*8 46nm

KN.2GB0G.018

60001993 NANYA

SO4GBIII13

Memory NANYA SO-DIMM DDRIII
1333 4GB NT4GC64B8HB0NS-CG
LF 256*8 0.055um

KN.4GB03.005

LAN
10017383 Atheros
LCD

Memory

Test Compatible Components

8-9

Table 1-1.

Test Compatible Components

Vendor

Type

Description

Acer Part No.

60024207
KINGSTON-FAR
EAST

SO4GBIII13

Memory KINGSTON SO-DIMM
DDRIII 1333 4GB
ACR512X64D3S13C9G LF+HF

KN.4GB07.001

60004668 ELPIDA

SO4GBIII13

Memory ELPIDA SO-DIMM DDRIII
1333 4GB EBJ41UF8BCS0-DJ-F LF
256*8 46nm

KN.4GB09.002

60001993 NANYA

SO2GBIII13

Memory NANYA SO-DIMM DDRIII
1333 2GB NT2GC64B8HC0NS-CG
LF 128*8 0.065um

KN.2GB03.017

60002215
SAMSUNG

SO4GBIII13

Memory SAMSUNG SO-DIMM
DDRIII 1333 4GB
M471B5273DH0-CH9 LF 256*8
35nm

KN.4GB0B.015

60002045 HYNIX

SO4GBIII13

Memory HYNIX SO-DIMM DDRIII
1333 4GB HMT351S6BFR8C-H9 LF
256*8 46nm

KN.4GB0G.004

60024207
KINGSTON-FAR
EAST

SO1GBIII13

Memory KINGSTON SO-DIMM
DDRIII 1333 1GB
ACR128X64D3S1333C9 LF 128*8
0.065um

KN.1GB07.004

60002000
UNIFOSA

SO1GBIII13

Memory UNIFOSA SO-DIMM
DDRIII 1333 1GB GU672203EP0200
LF 128*8 0.065um

KN.1GB0H.017

60001993 NANYA

SO1GBIII13

Memory NANYA SO-DIMM DDRIII
1333 1GB NT1GC64BH4B0PS-CG LF
128*16 0.055um

KN.1GB03.034

60004668 ELPIDA

SO4GBIII10

Memory NONE SO-DIMM DDRIII
1066 4GB dummy P/N LF

KN.4GB00.001

60002041
QIMONDA

SO1GBIII10

Memory NONE REG-ECC DDRIII
1066 1GB phantom p/n LF

KN.1GB00.003

60002215
SAMSUNG

SO2GBIII10

Memory NONE SO-DIMM DDRIII
1066 2GB dummy 1066 LF

KN.2GB00.001

HM65

NB Chipset Intel CS BD82HM65 B3
Huron River

KI.G6501.004

NSM8XS

ODD PIONEER Super-Multi DRIVE
12.7mm Tray DL 8X DVR-TD11RS
LF W/O bezel 1.01 SATA HF + ZP
(HME OPU)

KU.00805.051

NB Chipset
10001067 INTEL
ODD
60001939
PIONEER

8-10

Test Compatible Components

Table 1-1.

Test Compatible Components

Vendor

Type

Description

Acer Part No.

60001535
PANASONIC

NSM8XS

ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X UJ8A0
LF W/O bezel SATA (HF + Windows
7) Foxconn Yentai Facotry

KU.00807.075

60001535
PANASONIC

NSM8XS

ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X UJ8B0
LF W/O bezel SATA (HF + ZP)
Foxconn Yentai Facotry

KU.00807.078

610105 HLDS

NSM8XS

ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT32N (R5-2)
LF W/O bezel SATA with Renesas
solution + PCC LD (HF + Windows
7)

KU.0080D.055

60003901 HITACHI
EAST

NSM8XS

ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT34N LF W/O
bezel SATA Zero Power
Supported, PCC LD (HF + Windows
7)

KU.0080D.057

10001070 PHILIPS

NSM8XS

ODD PLDS Super-Multi DRIVE
12.7mm Tray DL 8X DS-8A5SH
LF+HF W/O bezel SATA With TI +
Rohm Solution (HF + Windows 7)

KU.0080F.014

60001535
PANASONIC

NSM8XS

ODD PANASONIC Super-Multi
DRIVE 12.7mm Tray DL 8X
UJ8B0AW LF+HF W/O bezel SATA
(Win7)

KU.00807.079

60003901 HITACHI
EAST

NSM8XS

ODD HLDS Super-Multi DRIVE
12.7mm Tray DL 8X GT51N LF W/O
bezel SATA Zero Power Supported
(HF + Windows 7)

KU.0080D.059

N

N

KI.22800.011

KIS

Antivirus application KIS Antivirus
application KIS

SR.23900.011

UMA

UMA (Intel)

KI.23200.038

N

N no VRAM

KI.23300.014

SB Chipset
9999995 ONE
TIME VENDER
Software
10000981 MISC
VGA Chip
10001067 INTEL
VRAM
9999995 ONE
TIME VENDER
WiFi Antenna

Test Compatible Components

8-11

Table 1-1.

Test Compatible Components

Vendor
10000105 WNC

Type

Description

Acer Part No.

PIFA

PIFA

LZ.23500.006

10001067 INTEL

3rd WiFi 1x1
BGN

Lan Intel WLAN 100BN.HMWG
Crane Peak 1x1 BGN

KI.CNH01.002

10001023 LITE-ON

3rd WiFi 1x1
BGN

Liteon Wireless LAN Atheros
HB125 1x1 BGN

NI.23600.086

10001023 LITE-ON

3rd WiFi 1x1
BGN

Liteon Wireless LAN Reltek
RTL8188CE 1x1 BGN

NI.23600.088

10001018 HON
HAI

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Broadcom
4313 IPA 1x1 BGN

NI.23600.090

10001018 HON
HAI

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Atheros
HB125 1x1 BGN

NI.23600.085

23707801
FOXCONN TW

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Broadcom
4313 1x1 BGN (HM) T77H194.00

NI.23600.076

10001018 HON
HAI

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L

NI.23600.078

23707801
FOXCONN TW

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) T77H121.01

NI.23600.068

10001018 HON
HAI

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L

NI.23600.078

10001018 HON
HAI

3rd WiFi 1x1
BGN

Foxconn Wirelss LAN Atheros
HB95 1x1 BGN (HM) L

NI.23600.078

Wireless LAN

8-12

Test Compatible Components

CHAPTER 9
Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9-2

Online Support Information
Introduction

0

This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service
Bios

guides for all models

updates

Software
Spare
TABs

utilities

parts lists

(Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed

information on Acer's International Traveller’s Warranty (ITW)

Returned

material authorization procedures

An

overview of all the support services we offer, accompanied by a list of
telephone, fax and email contacts for all technical queries.

We are always looking for ways to optimize and improve our services, so do not hesitate
to direct any suggestions or comments to us.

Online Support Information

9-3

9-4

Online Support Information



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