Acer Lt31 Users Manual

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gateway lt31

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Gateway LT31 Series
Service Guide

Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made to this service guide.
Date

II

Chapter

Updates

Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

IV

SCREEN MESSAGES

Denotes actual messages that appear
on screen.

NOTE

Gives bits and pieces of additional
information related to the current
topic.

WARNING

Alerts you to any damage that might
result from doing or not doing specific
actions.

CAUTION

Gives precautionary measures to
avoid possible hardware or software
problems.

IMPORTANT

Reminds you to do specific actions
relevant to the accomplishment of
procedures.

Preface
Before using this information and the product it supports, please read the following general information.
1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

V

VI

Table of Contents
System Specifications

1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Your Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear and Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Utilities

21

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Machine Disassembly and Replacement

35

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Removing the WLAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the 3g Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

VII

Table of Contents
Removing the VGA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Hinge Wells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the LCD Cable and Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Hinge Wells . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the LCD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Replacing the VGA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Removing the Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Reassembling External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the WLAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Troubleshooting

125

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
VIII

Table of Contents
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
USB Failure (Right up/down side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Jumper and Connector Locations

141

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Motherboard CMOS Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

FRU (Field Replaceable Unit) List

147

Gateway LT31 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Gateway LT Series FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Model Definition and Configuration

156

Gateway LT31 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Test Compatible Components

161

Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Online Support Information

165

Index

167

IX

Table of Contents

X

Chapter 1

System Specifications
Features
Below is a brief summary of the computer’s many features:

Operating System
•

Genuine Windows® XP Home (Service Pack 3)

•

Genuine Windows Vista™

Platform
•

AMD Athlon™ 64 Processor L110
•

Cache size:512KB, Frequency:1.2G (No P-state)

•

TDP:13W

•

Package 638-pin lidless micro PGA package.

System Memory
•

DDRII 667MHz

•

1 DDR2 SODIMM slot

•

Maximum memory size up to 2GB-SODIMM

Display and graphics
•

11.6" HD WXGA high-brightness (typical 200-nit) Acer CrystalBrite™ TFT LCD, 1366 x 768 pixel
resolution

Storage subsystem
•

2.5" 9.5 mm 160 GB or larger hard disk drive

•

4-in-1 Card Reader (xD, SD, MMC, MS) with push-push type

Audio subsystem
•

High-definition audio support

•

Two built-in stereo speakers

•

MS-Sound compatible

•

Built-in digital microphone

•

1 analog microphone jack, one headphone jack

Communication

Chapter 1

•

Integrated webcam, supporting 0.3-megapixel resolution

•

WLAN: 802.11b/g

1

•

LAN: 10/100 Mbps Fast Ethernet

•

WPAN: Bluetooth® 2.0 or 2.1+EDR

•

WWAN: GSM/GPRS/EDGE/(WCDMA) (for 3G models)

Privacy control
•

Kensington lock slot

Dimensions and Weight
•

286 (W) x 203 (D) x 29 (H) mm

•

1.3 kg (2.86 lbs.) with 3-cell battery pack

•

1.46 kg (3.21 lbs.) with 6-cell battery pack

Power subsystem
•

24.4 W 2200 mAh 3-cell Li-ion battery pack
•

4-hour battery life

-or•

57.7 W 5200 mAh 6-cell Li-ion battery pack
•

•

8-hour battery life

30 W adapter with power cord

Special keys and controls
•

86/87/91-key keyboard

•

Touchpad pointing device with two buttons

I/O interface
•

Multi-in-1 card reader

•

Three USB 2.0 ports

•

External display (VGA) port

•

Headphone/speaker/line-out jack

•

Microphone-in jack

•

Ethernet (RJ-45) port

•

DC-in jack for AC adapter

Environment
•

•

2

Temperature:
•

Operating: 5 °C to 35 °C

•

Non-operating: -20 °C to 65 °C

Humidity (non-condensing):
•

Operating: 20% to 80%

•

Non-operating: 20% to 80%

Chapter 1

System Block Diagram
X'TAL
14.318MHz

HOST 200MHz
PCIE 100MHz
USB 48MHz

DDRII-SODIMM1

Thermal Sensor
G781

AMD S1g1

DDR II 667 MHz
Channel A

REF 14.318MHz
HTREF 66MHz

X'TAL
25MHz

Side port
memory

HT1 800MHz

PCIE-2

CHARGER

LED D/B
CLOCK GENERATOR
Silego:SLG84605TTR
IDT:ICS951462

WLAN/3G SW
BT SW
WLAN/WiMax LED
3G LED
BT LED

ISL88731
+3VPCU
+3V_S5
+3VSUS
+3V
+5VPCU
+5V
CPU_CORE

LAN(10/100)

Transformer

+NB_CORE

LED Panel

PCIE-1 (Reserve)

3G Card

SIM CARD

465 FCBGA

Mini Card (WLAN)

Port 7

+1.5V

+1.5V

+1.2V_S5

+1.2V_S5
RT9025

CCD

SB600

+1.2V

Port 6
USB2.0

ALC272

+2.5V

RT9025

Port 3

Azalia

TPS51116

RT9025

SATA0

Azalia Audio Codec

DDR

+2.5V

A_LINK (X4)
Port 5

SATA - HDD

NB CORE

+SMDDR_VREF

21mm*21mm

X'TAL
25MHz

+1.8VSUS
+1.8V
+SMDDR_VTERM

PCIE-3

CRT

CPU CORE

UP6111AQDD

RS690E

LVDS(1ch)

ISL6237

ISL6264A

RJ45

RTL8103EL

16bit DDR2

3V/5V

BT

Port 0

USB2.0 I/O Ports X1

Thermal
Protection

23mm*23mm
Port 1/2
X'TAL
32.768KHz

USB2.0 I/O Ports X2

LPC
Port 8
H.P
JACK

MIC
JACK

AMP
G1453L

Card Reader controller

4 in 1

RTS5159

Int. MIC
Digital

EC
WPCE775L

Speaker

SPI
FAN
(PWM)

Keyboard

Flash
ROM

PS/2

X'TAL
32.768KHz

Touch
Pad

TP D/B

Chapter 1

3

Your Gateway Notebook tour
After learning about your computer features, let us show you around your new computer.

Front View

No.

4

Icon

Item

Description

1

Acer Crystal Eye
Webcam

Web camera for video communication.

2

Microphone

Internal microphone for sound recording.

3

Display screen

Also called Liquid-Crystal Display (LCD), displays
computer output.

4

Keyboard

For entering data into your computer.

5

TouchPad

Touch-sensitive pointing device which functions like
a computer mouse.

6

Battery/
Bluetooth/3G/
Wireless LAN
communication
indicator

Indicates the status of Battery/Bluetooth/3G/
Wireless LAN communication.
(only for certain models)

7

Click buttons (left
and right)

The left and right buttons function like the left and
right mouse buttons.

Chapter 1

No.

Icon

Item

Description

8

Status indicators

Light-Emitting Diodes (LEDs) that light up to show
the status of the computer's functions and
components.

9

Power button/
indicator

Turns the computer on and off while indicating the
computer’s power status.

Closed Front View

No.

Icon

Item

Description

1

Bluetooth
communication
switch

Enables/disables the Bluetooth function.

2

3G/Wireless LAN
communication
switch

Enables/disables the 3G/Wireless LAN

Left View

1
No.

Icon

2

3
Item

4 5
Description

1

Ethernet (RJ-45)
port

Connects to an Ethernet 10/100-based
network.

2

DC-in jack

Connects to an AC adapter

3

USB 2.0 ports

Connect to USB 2.0 devices (e.g. USB mouse).

Chapter 1

5

Right View

1
No.

6

Icon

2 3
Item

4

5

6
Description

1

Multi-in-1 card
reader

Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xD-Picture Card (xD).
Note: Push to remove/install the card. Only
one card can operate at any given time.

2

Microphone-in
jack

Accepts input from external microphones.

3

Headphones/
speaker/line-out
jack

Connects to line-out audio devices
(e.g. speakers, headphones).

4

USB 2.0 port

Connects to USB 2.0 devices (e.g. USB
mouse).

5

Kensington lock
slot

Connects to a Kensington-compatible
computer security lock.

6

External display
(VGA) port

Connects to a display device
(e.g. external monitor, projector).

Chapter 1

Rear and Base View

1
8
7

2
3
4

6

5
No.

Icon

Item

Description

1

Battery bay

Houses the computer's battery pack.
Note: The battery shown is for reference only. Your
PC may have a different battery, depending on the
model purchased.

2

Battery release
latch

Releases the battery for removal.

3

Hard disk bay

Houses the computer's hard disk (secured with
screws).

4

3G module bay

Houses the computer's 3G communication module.

5

Ventilation slots
and/or cooling fan

Vents enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the cooling vents.

6

Memory
compartment

Houses the computer's main memory.

7

Battery lock

Locks the battery in position.

8

3G SIM card slot

Accepts a 3G SIM card for 3G connectivity (only for
certain models).

Chapter 1

7

Indicators
The computer has several easy-to-read status indicators. The battery indicator is visible even when the
computer cover is closed.
Icon

Function

Description

Bluetooth

Indicates the status of Bluetooth communication.

Wireless LAN

Indicates the status of Wireless LAN communication.

3G communication

Indicates the status of 3G communication.

HDD

Indicates when the hard disk drive is active.

Num Lock

Lights up when Num Lock is activated.

Caps Lock

Lights up when Caps Lock is activated.

Battery

Indicates the computer's battery status.

NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light
shows green when in AC mode.

8

Chapter 1

TouchPad Basics
The following items show you how to use the TouchPad:

1

2

3

•

Move your finger across the TouchPad (1) to move the cursor.

•

Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.

Function

Left Button (2)

Right Button (3)

Main TouchPad (1)

Execute

Quickly click twice.

Tap twice (at the same speed
as double-clicking a mouse
button).

Select

Click once.

Tap once.

Drag

Click and hold, then use
finger on the TouchPad to
drag the cursor.

Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.

Access
context menu

Click once.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.

Chapter 1

9

Using the Keyboard
Your Packard Bell dot Series has a close-to-full-sized keyboard and an embedded numeric keypad, separate
cursor, lock, function and special keys.

Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock key

Description

Caps Lock

When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock
 + 

When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.

Scroll Lock  +


When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access

10

Num Lock on

Num Lock off

Number keys on
embedded keypad

Type numbers in a normal manner.

Cursor-control keys on
embedded keypad

Hold  while using cursorcontrol keys.

Hold  while using cursorcontrol keys.

Main keyboard keys

Hold  while typing letters on
embedded keypad.

Type the letters in a normal
manner.

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key

Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<

>:

<

>

+ : Display the desktop

<

>

+ : Open Windows Explore

<

>

+ : Search for a file or folder

<

>

+ : Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)

<

>

+ : Minimizes all windows

<

>

+ : Open the Run dialog box

<

>

+ : Open Ease of Access Center

<

>

+ : Display the System Properties dialog box

<

>

+ : Cycle through programs on the taskbar

Open or close the Start menu

 + <

>

+ : Search for computers (if you are on a network)

Note: Depending on your edition of Windows XP, some shortcuts may not function
as described.
Application
key

Chapter 1

This key has the same effect as clicking the right mouse button; it opens the
application's context menu.

11

Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the  key before pressing the other key in the hotkey combination.
Hotkey

12

Icon

Function

Description

 + 

Power Options

Display the Power Options Properties
dialog box.

 + 

System Properties

Display the System Properties dialog box.

 + 

Bluetooth
communication switch

Enables/disables the Bluetooth function.

 + 

Sleep

Puts the computer in Sleep mode.

 + 

Display toggle

Switches display output between the display
screen, external monitor (if connected) and
both.

 + 

Screen blank

Turns the display screen backlight off to save
power. Press any key to return.

 + 

TouchPad toggle

Turns the internal TouchPad on and off.

 + 

Speaker toggle

Turns the speakers on and off.

 + < >

Brightness up

Increases the screen brightness.

 + < >

Brightness down

Decreases the screen brightness.

 + < >

Volume up

Increases the sound volume.

 + < >

Volume down

Decreases the sound volume.

Chapter 1

Special Keys
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.

The Euro symbol
1.

Open a text editor or word processor.

2. Hold  and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/
faq12.htm for more information.

The US dollar sign
1.

Open a text editor or word processor.

2. Hold  and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.

Chapter 1

13

Hardware Specifications and Configurations
Processor
Item

Specification

CPU type

AMD Athlon™ 64 Processor L110

CPU package

638-pin lidless micro PGA package.

Core Logic

•

North Bridge-RS690E

•

South Bridge SB600

Chipset

•

Mobile Intel® US15W Express Chipset

Features

•

Cache size: 512 KB, Frequency:1.2G (No P-state)

•

TDP:13W

•

Execute Disable Bit

Processor Specifications
Item

CPU
Speed

L110

1.2 GHz

Cores
1

Mfg
Tech
65 nm

Cache
Size

Package

512
KB

MicroPGA

Core
Voltage

Acer P/N

Variable

KC.AL002.110

CPU Fan True Value Table
CPU Temperature of Diode

Fan Speed (RPM)

40.3

4900

39.1

4400

36.3

4000

North Bridge Specifications
Item

Specification

Chipset

North Birdge-RS690E

Package

465-Pin FCBGA (21 x 21 mm)

Features

•

Supports the mobile and desktop Athlon 64/Athlon 64 FX/
Athlon X2/AMD Sempron/AMD Turion 64 processors, including
both AM2 and S1 socket CPUs.

•

Supports 200, 400, 600, 800, and 1000MHz HyperTransport
(HT) interface speeds.

•

Supports LDTSTP interface, CPU throttling, and stutter mode.

•

Supports ATI HyperMemory™* technology.

•

Supports Side-port GDDR 128M

•

Compliant with the PCI Express (PCI-E) 1.1a Specification.

•

A four-port, x4 PCI Express general purpose interface.

•

One x4 A-Link Express II interface (PCI Express 1.1 compliant)
for connection to an AMD Southbridge

•

Multiple Display Features(LCD+CRT)

•

Integrated LVDS-Integrated dual-link 24-bit LVDS interface
Power +1.2V,+3V, +1.8V, +NB_

•

TDP:8W

South Bridge Specifications
Item

14

Specification

Chipset

South Bridge SB600

Package

549-FCBGA ( 23mm x 23mm)

Chapter 1

Item

Specification

Features

•

Support PCI bus at 33MHz

•

Supports four SATA ports, complying with the SATA 1.0a
specification

•

5 OHCI and 1 EHCI Host controllers to support 10 USB ports,

•

audio
•
•
•
•
•

•

IDE Controller
•
•

•

Single PATA Channel support.
Supports PIO, Multi-word DMA, and Ultra DMA 33/66/100/
133.

AC Link Interface
•
•
•

•

4 Independent output stream(DMA).
4 Independent input stream(DMA).
Up to 16 channels of audio output per stream.
Support up to 4 Codecs.
Up to 192Khz sample.

Support for both audio and modem Codecs.
6/8 channel support on audio codec.
Power +3V,+1.2V, +3V_S5, +1.2V_S5, +1.8V, VCC_SB

TDP:4W

System Memory
Item

Specification

Memory size

Up to 2GB

DIMM socket number

1

Supports memory size per socket

2GB

Supports maximum memory size

2GB

Supports DIMM type

DDR2

Supports DIMM Speed

667MHz

Hard Disk Drive Interface
Item

Specification

Vendor &
Model Name

Hitachi
HTS543216L9
SA00

Hitachi
HTS545016B9
A300

Hitachi
HTS545025B9
A300

Seagate
ST9160310AS

Seagate
ST9160315AS

Capacity (GB)

160

160

250

160

250

Bytes per
sector

512

512

512

512

512

Data heads

2

2

2

2

2

Disks

1

1

2

1

1

Spindle speed
(RPM)

5400

5400

5400

5400

5400

Drive Format

Performance Specifications
Buffer size

8 MB

8 MB

8 MB

8 MB

8 MB

Interface

SATA

SATA

SATA

SATA

SATA

Fast data
transfer rate
(Mbits/sec,
max)

1500

3000

3000

3000

3000

Chapter 1

15

Item

Specification
830

Media data
transfer rate
(Mbytes/sec
max)

729

775

830

830

5V ±5%

5V ±5%

5V ±5%

5V ±5%

DC Power Requirements
Voltage
tolerance

5V ±5%

Item

Specification

Vendor & Model
Name

WD
WD1600BEVT

WD
WD2500BEVT

Toshiba
MK1655GSX

Toshiba
MK2555GSX

Capacity (GB)

160

250

160

250

Bytes per sector

512

512

512

512

Data heads

2

2

2

2

Disks

1

1

1

1

Spindle speed (RPM)

5400

5400

5400

5400

Drive Format

Performance Specifications
Buffer size

8 MB

8 MB

8

8

Interface

SATA

SATA

SATA

SATA

Fast data transfer
rate (Mbits/sec, max)

3000

3000

3000

3000

Media data transfer
rate
(Mbytes/sec max)

850

850

363 - 952 typical

363 - 952 typical

5V ±5%

5V ±5%

5V ±5%

5V ±5%

DC Power Requirements
Voltage tolerance

BIOS
Item

Specification

BIOS vendor

Phoenix BIOS

BIOS Version

V0.2105

BIOS ROM type

Flash

LED 11.6”
Item

16

Specifications

Vendor/model name

AUO
B11.6XW02

CMO
N116B6-L02

LG
LP116WH1TLA1

Samsung
LTN116AT01A01

Screen Diagonal (mm)

11.6”

11.6”

11.6”

11.6”

Active Area (mm)

256.125 x
144

256.125 x 144

256.13 x 144

256.125 x 144

Display resolution (pixels)

1366 x 768

1366 x 768

1366 x 768

1366 x 768

Pixel Pitch (mm)

0.1875 x
0.1875

0.1875 x
0.1875

0.1875 x
0.1875

0.2265(H) x
0.2265(V)

Typical White Luminance (cd/m2)
also called Brightness

200

200

200

200

Contrast Ratio

500:1

500:1

500:1

500:1

Response Time (Optical Rise
Time/Fall Time) msec

8

7

8

8

Chapter 1

Item

Specifications

Typical Power Consumption
(watt)

4.0

4

4

2.85

Weight (without inverter)

255g

225g

255g

255g

Physical Size (mm)

268 (L) x
161.5 (W)

268 x 161.5 x
5

268.0 x 161.5

268.0 x 161.5

Electrical Interface

LVDS

LVDS

LVDS

LVDS

Viewing Angle (degree)
Horizontal (Right) / (Left)
Vertical (Upper) / (Lower)

45/45
20/40

45/45
20/45

45/45
20/40

TBD

Bluetooth
Item

Specification

Bluetooth Controller

T60H928.11 miniUSB module

Features

•

Bluetooth 2.0 plus EDR qualified Embedded USB Module

•

Extremely small size (26mmX 14mm)

•

Class 2 specification RF output power

•

Full piconet and scatternet operation

•

Full Bluetooth data rate

•

USB 2.0 full-speed compliant interface

•

F/W upgrade via Flash download

•

Very low power consumption

•

Support AFH (Adaptive Frequency Hopping)

•

Support BCM WLAN co-existence

Audio Codec and Amplifier
Item

Specification

Audio
Controller

Realtek ALC272 Azalia Codec and Amplifier G1454

Features

•

HD Audio

•

SNR > 85,High-performance DACs with 95dB SNR (A-Weighting), ADCs with
85dB SNR (A-Weighting)

•

Internal Digital Microphone

•

Two speakers, max. 1W output each

LAN Interface
Item

Specification

LAN Chipset

Realtek RTL8103EL

Package

48pin-LQFP package

Features

•

Integrated 10/100 BASE -T transceiver

•

PCIe V1.1 compliant supports

•

Wake on LAN and remote wake-up support

Keyboard
Item

Specification

Type

New Acer flat keyboard

Total number of keypads

86/87/91

Windows logo key

Yes

Chapter 1

17

Item

Specification

Internal & external keyboard work
simultaneously

Yes

Features

•

Supports Application keys for Windows XP version

Mini Card
Item

Specification

Number Supported

2

Features

•

1 for 3G (full size)

•

1 for WLAN (half size)

Camera
Item

Specifications

Vendor and model

Chicony CNF9011

Liteon 09P2SF001

SuyinCN0316-S30COV06-1

Type

640 x 480 VGA (0.3M)
size 1/6” CMOS

640 x 480 VGA (0.3M)
size 1/6” CMOS

640 x 480 VGA (0.3M)
size CMOS

Interface

USB 2.0

USB 2.0

USB 2.0

Optical aperture

F2.4 ± 5%

Focusing range

17.4cm ~ Infinity, focus
on 40cm

18.65cm~Infinite, focus
on 48cm

40 cm ~ infinity

F2.4

Dimensions (L x W x H
mm)

64.8±0.3 X 7.9±0.1 X
3.64+0.15/-0.25 mm

65 x 8 x 3.84 ± 0.25(H)
mm,

65X 7.9X 3.8+/-0.2mm

Sensor type

CMOS

CMOS

CMOS

Pixel resolution

640 x 480

640 x 480

640 x 480

Pixel size

TBD

TBD

3.6um x 3.6um

Image size

TBD

TBD

2.36mm(H) x
1.76mm(V)

Wireless LAN
Item
Type

Specification
Atheros HB63

Specification
Atheros HB95

Specification
Atheros XB63

Specification
Broadcom 4312H

802.11g
Radio Technology

IEEE 802.11g standard compliant

Operating
Frequency

2412 ~ 2484MHz ISM band

Modulation
Schemes

OFDM, DQPSK, DBPSK and CCK

Channel Numbers

•

1---11 channels for active channels

•

12---13 channels for passive channels

Data Rate

54Mbps with fall back rates of 48, 36, 24, 18, 12, 9 and 6Mbps

Media Access
Protocol

CSMA/CA with ACK

Transmitter Output
Power

Typical 13.5 dBm for 54Mbps

802.11b

18

Radio Technology

IEEE 802.11b Direct Sequence Spread Spectrum

Operating
Frequency

2412 ~ 2484MHz ISM band

Chapter 1

Item

Specification

Specification

Modulation
Schemes

DQPSK, DBPSK and CCK

Channel Number

•

1---11 channels for active channels

•

12---13 channels for passive channels

Specification

Data Rate

11Mbps with fall back rates of 5.5, 2, and 1Mbps

Media Access
Protocol

CSMA/CA with ACK

Transmitter Output
Power

18dBm typically

Specification

3G Module
Battery
Specification

Item

3 Cell

6 Cell

Vendor & model name

Sanyo UM-2009A/AW
Sony UM-2009A/AW
Panasonic UM-2009A/AW
Simplo UM-2009A/AW

Sanyo UM-2009B 2.2/2.6
Sony UM-2009B 2.2/2.6
Panasonic UM-2009B
Simplo UM-2009B

Battery Type

Li-ion

Li-ion

Pack capacity

2200 mAh

4400/5200 mAh

Number of battery cell

3

6

Package configuration

3S1P

3S2P

Chapter 1

19

20

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press  to enter Setup message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press  during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.

Navigating the BIOS Utility
There are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit.
Follow these instructions:
•

To choose a menu, use the left and right arrow keys.

•

To choose an item, use the up and down arrow keys.

•

To change the value of a parameter, press F5 or F6.

•

A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.

•

Press Esc while you are in any of the menu options to go to the Exit menu.

•

In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.

Chapter 2

21

Information
The Information screen displays a summary of your computer hardware information.

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit

CPU Type:
CPU Speed:

AMD Athlon(tm) Processor L110
1200 MHz

IDE Model Name:
IDE Serial Number:
System BIOS Version:
VGA BIOS Version:
Serial Number::
Asset Tag Number
Product Name:
Manufacturer Name:
UUID:

Hitachi HTS543216L9A300
090210FB2206LCJZ4V3H
V0.11T04_C-Build
ATi 010.055.000.051.032329
ZA80SK02B1917060592500

F1 Help
Es c Exit

Gateway
40735D1C78DADD11A9D700238BB0B8D4

Select Item
Select Menu

F5/F6
Enter

C h a n g e Va l u e s
Select
Sub-Menu

F9
F10

Setup Defaults
Save and Exit

NOTE: The system information is subject to different models.
Parameter

22

Description

CPU Type

This field shows the CPU type and speed of the system.

CPU Speed

This field shows the speed of the CPU.

IDE0 Model Name

This field shows the model name of HDD installed on primary IDE master.

IDE0 Serial Number

This field displays the serial number of HDD installed on primary IDE master.

System BIOS Version

Displays system BIOS version.

VGA BIOS Version

This field displays the VGA firmware version of the system.

Serial Number

This field displays the serial number of this unit.

Asset Tag Number

This field displays the asset tag number of the system.

Product Name

This field shows product name of the system.

Manufacturer Name

This field displays the manufacturer of this system.

UUID

Universally Unique Identifier (UUID) is an identifier standard used in software
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).

Chapter 2

Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit
Item Specific Help

System Time:
System Date:

[19:10:59]
[05/12/2009]

Total Memory:
Video Memory:

1024 MB
[256MB]

Quiet Boot:
Network Boot:
F12 Boot Menu:
D2D Recovery:

[Enabled]
[Enabled]
[Disabled]
[Enabled]

F1 Help
Es c Exit

Select Item
Select Menu

F5/F6
Enter

, , or
 selects field.

C h a n g e Va l u e s
Select
Sub-Menu

F9
F10

Setup Defaults
Save and Exit

NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter

Description

Format/Option

System Time

Sets the system time. The hours are displayed with 24hour format.

Format: HH:MM:SS
(hour:minute:second)

System Date

Sets the system date.

Format MM/DD/YYYY
(month/day/year)

System Memory

This field reports the total memory size of the system.
Memory size is fixed to 1015 MB.

N/A

Primary Master

Specifies the primary IDE master.

N/A

Quiet Boot

Allows startup to skip normal POST messages while
booting, decreasing the time needed to boot the
system.

Option: Enabled or Disabled

Network Boot

Enables, disables the system boot from LAN (remote
server).

Option: Enabled or Disabled

F12 Boot Menu

Enables, disables Boot Menu during POST.

Option: Enabled or Enabled

D2D Recovery

Enables, disables D2D Recovery function. The function
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.

Option: Enabled or Disabled

Chapter 2

23

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit
Item Specific Help

Supervisor Password Is:
User Password Is:
HDD0 Password Is:

Clear
Clear
Clear

Set Supervisor Password
Set User Password
Set SATA Port 0 HDD Password

[Enter]
[Enter]
[Enter]

Password on Boot:

[Disabled]

F1 Help
Es c Exit

Select Item
Select Menu

F5/F6
Enter

C h a n g e Va l u e s
Select
Sub-Menu

Supervisor Password
controls access to the
setup utility. It can
be used to boot up when
Pawword on boot is
enabled.

F9
F10

Setup Defaults
Save and Exit

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter

Description

Option

Supervisor Password Is

Shows the setting of the Supervisor password

Clear or Set

User Password Is

Shows the setting of the user password.

Clear or Set

HDD0 Password IS

Shows the setting of the HDD password

Clear or Set

Set Supervisor Password

Press Enter to set the supervisor password. When
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.

Set User Password

Press Enter to set the user password. When user
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.

Set HDD0 Password

Enter HDD password.

Password on Boot

Defines whether a password is required or not while
the events defined in this group happened. The
following sub-options are all requires the Supervisor
password for changes and should be grayed out if the
user password was used to enter setup.

Enabled or
Disabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.

24

Chapter 2

Setting a Password
Follow these steps as you set the user or the supervisor password:
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:

Set Supervisor Password
Enter New Password
Confirm New Password
2.

[
[

]
]

Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password
Follow these steps:
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:

Set Supervisor Password
Enter Current Password
Enter New Password
Confirm New Password

[
[
[

]
]
]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2

25

Changing a Password
1.

Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.

Set Supervisor Password
Enter Current Password
Enter New Password
Confirm New Password

[
[
[

]
]
]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.

4.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

Setup Notice
Changes have been saved.
[Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.

Setup Warning
Invalid Password.
[Continue]
If the new password and confirm new password strings do not match, the screen displays the following
message.

Setup Warning
Passwords do not match.
Re-enter password.
[Continue]

26

Chapter 2

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit
Item Specific Help

Boot priority order:
1: IDE0: Hitachi HTS543216L9A300
2: CD/DVD
3: PCI LAN: Realtek Boot Agent
4: USB HDD:
5: USB FDD:
6: USB KEY:
7: USB CD/DVD:
8:

F1 Help
Es c Exit

Chapter 2

Select Item
Select Menu

F5/F6
Enter

Keys used to view or
configure devices:
Up and Down arrows
select a device.
 and  moves
the device up or down.

C h a n g e Va l u e s
Select
Sub-Menu

F9
F10

Setup Defaults
Save and Exit

27

Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit
Item Specific Help

Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes

F1 Help
ESC Exit

Select Item
Select Menu

Exit System Setup and
save your changes to
CMOS.

F 5 / F 6 C h a n g e Va l u e s
Enter Execute Command

F9
F 10

Setup Default
Save and Exit

The table below describes the parameters in this screen.
Parameter

28

Description

Exit Saving Changes

Exit System Setup and save your changes to CMOS.

Exit Discarding
Changes

Exit utility without saving setup data to CMOS.

Load Setup Default

Load default values for all SETUP item.

Discard Changes

Load previous values from CMOS for all SETUP items.

Save Changes

Save Setup Data to CMOS.

Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
•

New versions of system programs

•

New features or options

•

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.

Chapter 2

29

DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.

Copy the flash utilities to the bootable diskette.

2.

Press F2 during boot to enter the Setup Menu.

3.

Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.

IMPORTANT:Please use a device that can be booted in DOS mode (FAT 16 or FAT 32 partitions only)

Information

Main

PhoenixBIOS Setup Utility
Security
Boot
Exit
Item Specific Help

Boot priority order:
1: IDE0: Hitachi HTS543216L9A300
2: CD/DVD
3: PCI LAN: Realtek Boot Agent
4: USB HDD:
5: USB FDD:
6: USB KEY:
7: USB CD/DVD:
8:

F1 Help
Es c Exit
4.

Select Item
Select Menu

F5/F6
Enter

Keys used to view or
configure devices:
Up and Down arrows
select a device.
 and  moves
the device up or down.

Change Values
Select
Sub-Menu

F9 Setup Defaults
F10 Save and Exit

Execute the BIOS.BAT batch file to update BIOS.

The flash process begins as shown.

30

Chapter 2

5.

In flash BIOS, the message Please do not remove AC Power Source displays. If the AC adapter is not
plugged in the following message appears.

Plug in the AC adapter and rerun the Phlash utility if the above message appears.
6.

If the AC adapter is connected, the following screen appears.

7.

Flash is complete when the message Flash programming complete displays.

Chapter 2

31

WinFlash Utility
The Winflash utility consists of two files:
•

ZA8_3101.WPH (BIOS ROM file)

•

WinPhlash2.0.3.4 (BIOS windows flash tool)

Perform the following steps to use the WinFlash Utility:
1.

Double click the WinFlash executable (WinPhlash2.0.3.4) to run the program.

2.

In the Specify New BIOS file field, enter the BIOS ROM file name and path.

IMPORTANT:Be sure the AC power is plugged in. If not, the following error message displays:

32

3.

Click OK to begin the update. A progress screen displays.

4.

When the process is complete the system will reboot automatically.

Chapter 2

Remove HDD/BIOS Password Utilities
This section provides you with details about removing HDD/BIOS password methods:
Removing HDD Password:
If you key in the wrong HDD password three times, an error code is generated.

To reset the HDD password, perform the following steps:
1.

On a different machine, run the HDD_PW.EXE file along with the error code generated. For example:
hdd_pw 15494 0

2.

Select an option to generate upper case or lower case ASCII code for unlocking the HDD.

3.

Two strings are generated as output. Select and note down either one of the strings.

4.

Reboot the machine with the locked HDD and then use either one of the strings as the HDD user
password.

Chapter 2

33

Removing BIOS Passwords:
If you key in the wrong Supervisor password three times, an error code is generated and system is disabled.

To unlock the BIOS, perform the following steps:
1.

On a different machine, run the BIOS_PW.EXE file along with the error code generated. For example:
bios_pw 14452 0

34

2.

Four ASCII strings are generated as output. Select and note down any one of the strings.

3.

Reboot the machine with the locked BIOS and then use either any of the strings as the BIOS user
password.

Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.

Disassembly Requirements
To disassemble the computer, you need the following tools:
•

Wrist grounding strap and conductive mat for preventing electrostatic discharge

•

Flat screwdriver

•

Philips screwdriver

•

Plastic flat screwdriver

•
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.

Related Information
The product previews seen in the disassembly procedures may not represent the final product color or
configuration.
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.

Chapter 3

35

General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Place the system on a flat, stable surface.

4.

Remove the battery pack.

Disassembly Process
The disassembly process is divided into the following sections:
•

External components disassembly

•

Main unit disassembly

•

LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the
inside assembly frame in that order.
Main Screw List
Screw

Quantity

M2.0*3.0-I IRON

29

86.S0207.001

2.0*4.0

12

86.W0107.003

M2.0*6.0-I

7

86.S6507.001

M3*0.5+3.5I

4

86.TDY07.003

M2*5-I(BZN)(NYLOK)

6

86.TG607.004

M2*10

2

MM20100IL61

M2.0*4-I(BZN)(NYLOK)IRON

36

Part Number

86.S6507.003

Chapter 3

External Module Disassembly Process
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.

External Modules Disassembly Flowchart
Turn off system
and peripherals
power

Disconnect power
and signal cables
from system

Remove
Battery

Remove
Lower Covers

Remove
HDD

Remove
DIMM

Remove
WLAN Board

Remove
3g Board

Screw List
Step

Screw

Quantity

Part No.

HDD Carrier

M3*0.5+3.5I

4

86.TDY07.003

WLAN Board

M2*3

1

86.S0207.001

HDD Module

M2*3

2

86.S0207.001

3g Card

M2*3

2

86.S0207.001

Chapter 3

37

Removing the Battery Pack
1.

Turn the computer over.

2.

Slide the battery lock/unlock latch to the unlock position.

3.

Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the
main unit (2).

2
1

38

Chapter 3

Removing the Hard Disk Drive Module
1.

See “Removing the Battery Pack” on page 38.

2.

Loosen the three captive screws in the HDD Cover.

3.

Lift the HDD cover up to remove.

Chapter 3

39

4.

Remove the single screw securing the HDD Module in place.

Step
HDD Module

5.

40

Size
M2*3

Quantity

Screw Type

2

Slide the HDD in the direction of the arrow to disconnect the HDD from the interface connector.

Chapter 3

6.

Lift the hard disk drive module out of the bay.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
7.

Remove the four screws (two each side) securing the hard disk to the carrier.

Step
HDD Carrier

8.

Size
M3*0.5+3.5I

Quantity

Screw Type

4

Remove the HDD from the carrier.

Chapter 3

41

Removing the DIMM Module

42

1.

See “Removing the Battery Pack” on page 38.

2.

Loosen the two captive screws in the Memory Cover.

3.

Lift the Memory cover up to remove.

Chapter 3

4.

Push out the release latches on both sides of the DIMM socket to release the DIMM module.

5.

Remove the DIMM module.

Chapter 3

43

Removing the WLAN Board
1.

See “Removing the Battery Pack” on page 38.

2.

Loosen the two captive screws in the 3G Cover.

3. Lift the 3G cover up to remove.
NOTE: The 3g card is also located under this cover.

44

Chapter 3

4. Disconnect the Antenna cables from the WLAN Board.
NOTE: Cable placement is White to the MAIN terminal (right) and Black to the AUX terminal (left).

5.

Remove the single screw securing the WLAN Board in place.

Step
WLAN Board

Chapter 3

Size
M2*3

Quantity

Screw Type

1

45

6.

46

Remove the WLAN Board from the Mainboard.

Chapter 3

Removing the 3g Board
1.

See “Removing the Battery Pack” on page 38.

2.

Loosen the two captive screws in the 3G Cover.

3. Lift the 3G cover up to remove.
NOTE: The WLAN card is also located under this cover.

Chapter 3

47

4. Disconnect the Antenna cables from the 3g Board.
NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left).

5.

Remove the two screws securing the 3g Board in place.

Step
3g Board

6.

Size
M2*3

Quantity

Screw Type

2

Remove the 3g Board from the Mainboard.

[

48

Chapter 3

Main Unit Disassembly Process
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration.

Main Unit Disassembly Flowchart
Remove External
Modules before
proceeding

Remove
Keyboard

Remove
Hinge Cover

Remove
Upper Cover

Remove
Card Reader
Board

Remove
CRT Board

Remove
LAN Board

Remove
LCD Module

Remove
Mainboard

Remove
Thermal Module

Remove
Bluetooth Module

Remove
RTC Battery

Remove
LED Board

Remove
Button Board

Remove
Speaker Modue

Remove
CPU

Screw List
Step
Upper Cover

Screw

Quantity

Part No.

M2*6

7

86.S6507.001

M2*4

12

86.W0107.003

Hinge Cover

M2*10

2

Button Board

M2*3

2

86.S0207.001

I/O Board

M2*3

2

86.S0207.001

VGA Board

M2*3

1

86.S0207.001

LCD Module

M2*3

2

86.S0207.001

LED Board

M2*3

2

86.S0207.001

Speaker Module

M2*3

3

86.S0207.001

Mainboard

M2*3

3

86.S0207.001

Thermal Module

M2*3

5

86.S0207.001

Chapter 3

49

Removing the Keyboard
1.

See “Removing the Battery Pack” on page 38.

2.

Turn the computer rightside up and open the lid to the full extent.

3. Unlock the four securing latches by pressing down with a suitable plastic tool.
IMPORTANT: The use of metal tools may damage the outer casing. Use plastic tools where available.

4. Lift the Keyboard away from the Upper Cover as shown.
IMPORTANT: Do not remove the Keyboard from the Upper Cover; the Keyboard FFC is still attached.

5.

50

Turn the Keyboard over and open Keyboard FFC securing latch as shown.

Chapter 3

6.

Disconnect the FFC and remove the Keyboard.

Chapter 3

51

Removing the Hinge Covers
1.

See “Removing the Battery Pack” on page 38.

2.

Remove the two screws securing the hinge covers.

Step
Hinge Cover

3.

52

Size
M2*10

Quantity

Screw Type

2

Pull the Hinge Covers away from the Upper Cover as shown.

Chapter 3

Removing the Upper Cover
1.

See “Removing the Hinge Covers” on page 52.

2.

Remove the 11 screws securing the Upper Cover to the Lower Cover.

Step

Size

Quantity

Upper Cover
(Red callouts)

M2*6

7

Upper Cover
(Cyan callouts)

M2*4

4

3.

Screw Type

Turn the computer over and disconnect the following cable from the Mainboard.

Chapter 3

53

Release the locking latch and disconnect the FFC as shown.

4.

Remove the eight securing screws from the Upper Cover.

Step
Upper Cover
(red callout)

54

Size
M2*4

Quantity

Screw Type

8

Chapter 3

5.

Starting at the front the cover, pry apart the Upper and Lower Covers as shown.

6.

Working along the front and to the right, pry apart the covers as shown.

7.

Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared, then lift the
cover away.

Chapter 3

55

Removing the Button Board
IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the
entire Upper Cover.
1.

See “Removing the Upper Cover” on page 53.

2.

Open the locking latches and disconnect the two FFCs from the Button Board as shown.

3.

Remove the two screws securing the button board to the Upper Cover.

Step
TouchPad

56

Size
M2*3

Quantity

Screw Type

2

Chapter 3

IMPORTANT: Ensure that the FFCs are disconnected before attempting to remove the Button Board.
4.

Slide the Button Board out from under the securing tabs in the Upper Cover as shown.

5.

Open the FFC locking latch and disconnect the FFC from the TouchPad connector.

6. Pull the Mainboard FFC through the cover as shown.
IMPORTANT: Ensure that the FFC pull tab is not torn off during removal.

Chapter 3

57

Removing the LED Board
1.

See “Removing the Upper Cover” on page 53.

2.

Open the locking latch and disconnect the FFC from the LED Board.

3.

Remove the two screws securing the LED Board to the Lower Cover.

Step
LED Board

58

Size
M2*3

Quantity

Screw Type

2

Chapter 3

4.

Lift the LED Board from the Lower Cover.

Chapter 3

59

Removing the Bluetooth Module

60

1.

See “Removing the Upper Cover” on page 53.

2.

Disconnect the cable from the Bluetooth Module.

3.

Lift the Bluetooth Module, left side first, to remove it from the Lower Cover.

Chapter 3

Removing the Card Reader Board
1.

See “Removing the Upper Cover” on page 53.

2.

Open the locking latch and disconnect the FFC from the Card Reader Board.

3.

Remove the two screws securing the Card Reader Board to the Lower Cover.

Step
Card Reader
Board

Chapter 3

Size
M2*3

Quantity

Screw Type

2

61

4.

62

Tilt the board up as indicated and remove the board from the Lower Cover, left side first to release the I/O
ports.

Chapter 3

Removing the Speaker Module
1.

See “Removing the LED Board” on page 58.

2.

See “Removing the Card Reader Board” on page 61.

3.

Disconnect the Speaker cable from the Mainboard.

4.

Remove the three screws securing the Speakers to the Lower Cover.

Step
Speaker Module

Chapter 3

Size
M2*3

Quantity

Screw Type

3

63

64

5.

Lift the right and left side speakers out from the Lower Cover as shown.

6.

Remove the Speaker cables from the cable channels. Ensure that the cable is free from all cable clips.

Chapter 3

Removing the VGA Board
1.

See “Removing the Card Reader Board” on page 61.

2.

Remove the single screw securing the VGA Board to the Lower Cover.

Step
VGA Board

Size
M2*3

Quantity

Screw Type

1

3. Lift the VGA Board left side first and turn it over to expose the VGA cable.
IMPORTANT: Do not remove the board from the Lower Cover; the VGA cable is still attached.

Chapter 3

65

4.

66

Flip the VGA board over, disconnect the cable from the VGA Board, and remove the board from the Lower
Cover.

Chapter 3

Removing the LAN Board
1.

See “Removing the Upper Cover” on page 53.

2.

Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard.

3.

Open the FFC locking latch and disconnect the LAN Board cable from the Mainboard.

4.

Remove the LAN Board from the Lower Cover as shown.

Chapter 3

67

5. Disconnect the FFC cable from the LAN Board by pulling on the cable tab as shown.
NOTE: The FFC Cable connector to the LAN board does not have a locking latch.

NOTE: Reconnect the FFC cable to the mainboard if not immediately replacing the LAN board to prevent
misplacing the FFC. The LAN board replacement kit does not contain a spare FFC.

68

Chapter 3

Removing the LCD Module
1.

See “Removing the VGA Board” on page 65.

2.

See “Removing the LAN Board” on page 67.

3.

See “Removing the Card Reader Board” on page 61.

4.

Lift the adhesive strip securing the LVDS cable in place and disconnect the cable from the Mainboard.

5.

Remove the Antenna cables from the cable channel on the Lower Cover as shown, all the way to the
hinge well.

Chapter 3

69

6.

Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer.

Step
LCD Module

Size
M2*3

Quantity

Screw Type

2

IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module.
7.

70

Using both hands, lift the LCD Module away from the Lower Cover.

Chapter 3

Removing the Hinge Wells
1.

See “Removing the LCD Module” on page 69.

2.

Slide the two hinge wells out of the Lower Cover as indicated.

Chapter 3

71

Removing the Mainboard

72

1.

See “Removing the Upper Cover” on page 53.

2.

Open the locking latch and disconnect the LED Board FFC from the Mainboard.

3.

Disconnect the Bluetooth cable from the Mainboard.

4.

Open the locking latch and disconnect the Card Reader FFC from the Mainboard.

Chapter 3

5.

Remove the three screws securing the Mainboard to the Lower Cover as indicated.

Step
Mainboard

Size
M2*3

Quantity

Screw Type

3

6.

Tilt the assembly onto its side so you are able to access the underneath of the mainboard. Lift the
Mainboard right side first to release the I/O ports and separate the board from the Lower Cover.

7.

Reach through the HDD bay opening and unplug the VGA cable from the main board.

8.

Turn the Mainboard over to expose the VGA cable connector. Disconnect the VGA cable as shown.

9.

Lift the mainboard away from the assembly.

Chapter 3

73

Removing the RTC Battery
IMPORTANT: Follow local regulations for disposal of all batteries.

74

1.

See “Removing the Mainboard” on page 72.

2.

Disconnect the RTC Battery as shown.

Chapter 3

Removing the Thermal Module
1.

See “Removing the Mainboard” on page 72.

2.

Remove the adhesive and disconnect the fan power cable from the Mainboard.

3.

Remove the five screws securing the Thermal Module to the Mainboard.

3
2

1

4

5

Step
Thermal Module

Chapter 3

Size
M2*3

Quantity

Screw Type

5

75

4.

76

Using both hands, lift the Thermal Module clear of the Mainboard.

Chapter 3

Removing the CPU
1.

See “Removing the Thermal Module” on page 75.

2.

Using a flat blade screw driver, rotate the CPU screw 90° clockwise to release the CPU from the socket.

3.

Lift the CPU clear of the socket.

Chapter 3

77

LCD Module Disassembly Process
IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and
replacement of components, ensure all available cable channels and clips are used and that the cables are
replaced in the same position.
NOTE: The product previews seen in the disassembly procedures may not represent the final product color or
configuration. The following procedure outlines the steps to disassemble the LCD Module on models with 3G
functionality. Models that do not support 3G do not require the removal of the yellow and blue Antenna cables
detailed below.

LCD Module Disassembly Flowchart
Remove LCD
Panel from Main
Unit before
proceeding

Remove
LCD Bezel

Remove
LCD Panel

Remove
Camera Module

Remove
LCD FPC Cable

Remove
LCD Brackets

Remove
Antennas

Screw

Quantity

Screw List
Step

78

Part No.

LCD Bezel

M2*5

6

86.TG607.004

LCD Panel

M2*2

2

TBD

LCD Brackets

M2*3

4

86.S0207.001

Chapter 3

Removing the LCD Bezel
1.

See “Removing the LCD Module” on page 69.

2.

Starting from the inside top edge, pry the bezel away from the panel. Continue moving along the top,
prying the bezel away from the LCD Module. If necessary, use a plastic pry to release the corners of the
bezel.

3.

Work down the sides as shown, then pry apart the bottom edge to remove the bezel.

4.

Lift up the bezel and remove it from the LCD Module.

Chapter 3

79

Removing the Camera Board

80

1.

See “Removing the LCD Bezel” on page 79.

2.

Disconnect the cable from the Camera Board as shown.

3.

Remove the Camera Board from the LCD Module.

Chapter 3

Removing the LCD Panel
1.

See “Removing the Camera Board” on page 80.

2.

Lift the Microphone Module upward to detach the adhesive holding it in place.

3.

Remove the four screws securing the LCD Panel to the LCD Module

Step
LCD Panel

Chapter 3

Size
M2*2

Quantity

Screw Type

4

81

4.

82

Lift the LCD Panel out of the LCD Module front edge first.

Chapter 3

Removing the LCD Brackets and FPC Cable
1.

See “Removing the LCD Panel” on page 81.

2.

Remove the four securing screws (two each side) from the LCD Brackets.

Step
LCD Brackets

3.

Size
M2*3

Quantity

Screw Type

4

Turn the LCD panel over on a clean surface.

Chapter 3

83

84

4.

Lift the LCD Cable to detach the adhesive securing the cable to the LCD Panel.

5.

Carefully lift the adhesive tape securing the cable connector to the LCD Panel.

6.

Hold the adhesive tape clear of the LCD Panel and disconnect the LCD cable as shown.

7.

Remove the cable from the LCD Panel.

Chapter 3

Removing the Antennas
1.

See “Removing the LCD Panel” on page 81.

2. Carefully pry up the right Antenna pad, as shown, and remove the pad from the LCD Module.
IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during
removal.

3.

Remove the cable from the cable channel. Ensure that the cable is free from all cable clips.

4.

Carefully pry up the left Antenna pad, as shown, and remove the pad from the LCD Module.

Chapter 3

85

IMPORTANT: A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during
removal.

5.

86

Remove the cable from the cable channel. Ensure that the cable is free from all cable clips.

Chapter 3

LCD Module Reassembly Procedure
Replacing the Antennas
1.

Remove the protective covering on the left and right Antenna pads. Place the Antenna pads in the LCD
Module and press down to secure the adhesive in place.
IMPORTANT: be sure the cables pass behind the shielding material as shown.

2.

Run the left side cable down the side and along the lower edge of the LCD Module using all the available
cable clips.

3.

Run the right side cable down the side of the LCD Module using all the available cable clips. Be sure the
cables pass behind the shielding material as shown.

Chapter 3

87

NOTE: The LCD Module appears as shown when the Antennas are replaced correctly. Ensure that the
Antennas run through the hinge well as shown to avoid trapping when the LCD Panel is replaced.

88

Chapter 3

Replacing the LCD Cable and Brackets
1.

Insert the LCD Cable into the panel connector
as shown.

3.

Run the LCD cable along the panel as shown. Press down to secure the adhesive.

4.

replace the four screws (two each side) securing the LCD Brackets to the LCD Panel.

Chapter 3

2.

Secure the connector by replacing the adhesive
strip as shown. Press down to secure the
adhesive.

89

Replacing the LCD Panel

90

1.

Replace the LCD Panel top edge first as shown. Lower the Panel in to the LCD Module, ensuring the LCD
cables are not trapped between the panel and the casing.

2.

Ensure the cables and Antennas pass through the hinge wells as shown.

3.

Press down to secure the adhesive holding the Microphone in place.

Chapter 3

4.

Replace the two securing screws.

Replacing the Camera Board
1.

Align the locating slots on the Camera Module with the locating pins on the LCD Module.

2.

Place the Camera Module in the LCD Module and press down to secure it in place.

3.

Connect the Camera cable as shown.

Chapter 3

91

Replacing the LCD Bezel

92

1.

Replace the bezel bottom edge first as shown. Ensure that the cables are not trapped between the bezel
and LCD Module and pass through the hinge wells.

2.

Press down around the edges of the bezel until there are no gaps between the covers.

Chapter 3

Main Module Reassembly Procedure
Replacing the CPU
1. Insert the CPU into the socket.
IMPORTANT: be sure to align the pins correctly with the marker on the CPU. Failure to do will likely result in
permanent damage to teh CPU.
NOTE: If replacing only the CPU, make sure to follow the instrucitons for cleaning and replacing thermal pads
as described in “Replacing the Thermal Module” on page 93.

2.

Using a flat blade screw driver, rotate the CPU screw 90° counterclockwise to lock the CPU into the
socket.

Replacing the Thermal Module
IMPORTANT: Ensure all heat pads are in place before replacing the Thermal Module.
The following thermal pads are approved for use:
•

1.

Eapus XR-PE
Remove all traces of thermal grease or pad adhesive from the CPU and thermal module using a lint-free
cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.

Chapter 3

93

2.

Place the pads as shown.

3.

Place the Thermal Module onto the Mainboard and insert the screws in order from 1 to 5..

3
2

1

4

5

Step
Thermal Module

94

Size
M2*3

Quantity

Screw Type

5

Chapter 3

4.

Connect the fan power cable to the Mainboard and replace the adhesive.

Chapter 3

95

Replacing the RTC Battery
IMPORTANT: Follow local regulations for disposal of all batteries.
1.

See “Removing the Mainboard” on page 72.

2.

Disconnect the RTC Battery as shown.

Replacing the Mainboard

96

1.

Turn the assembly and Mainboard onto its side and connect the mainboard to the VGA cable as shown.

2.

Insert the main board into the lower cover port-edge first.

Chapter 3

3.

Replace the three screws to secure the Mainboard to the Lower Cover as indicated.

Step
Mainboard

4.

Size
M2*3

Quantity

Screw Type

3

Connect the Card Reader FFC to the Mainboard and close the locking latch.

Chapter 3

97

98

5.

Connect the Bluetooth cable to the Mainboard.

6.

Connect the LED Board FFC to the Mainboard and close the locking latch.

Chapter 3

Replacing the Hinge Wells
1.

Slide the two hinge wells into the Lower Cover as indicated.

Replacing the LCD module
1.

Using both hands, lift the LCD Module away from the Lower Cover.

2.

Remove the two screws on the rear of the Lower Cover securing the LCD Module to the computer.

Step
LCD Module
Chapter 3

Size
M2*3

Quantity

Screw Type

2
99

IMPORTANT: Ensure that the LCD cables are free from all cable clips before removing the LCD Module.
3.

Insert the Antenna cables into the cable channel on the Lower Cover as shown.

NOTE: If replacing the LAN card, skip the next step.
4.

100

Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in
place.

Chapter 3

Replacing the LAN Board
1. Connect the FFC cable to the LAN Board by pushing the cable into the connector shown.
NOTE: The FFC Cable connector to the LAN board does not have a locking latch.

2.

If the LVDS cable is still connected, lift the adhesive strip securing the LVDS cable in place and disconnect
the cable from the Mainboard.

3.

Insert the LAN Board into the Lower Cover as shown.

Chapter 3

101

4.

Connect the LAN Board cable to the Mainboard and close the FFC locking latch.

5.

Connect the LVDS cable to the Mainboard and adhire the adhesive strip to secure the LVDS cable in
place.

Replacing the VGA Board
1.

102

Connect the cable from the VGA Board and flip the board over.

Chapter 3

2.

Insert the CRT Board left side first into the Lower Cover.

3.

Replace the single screw to secure the VGA Board to the Lower Cover.

Step
CRT Board

Chapter 3

Size
M2*3

Quantity

Screw Type

1

103

Replacing the Speaker Module

104

1.

Insert the Speaker cable into the cable channel. Ensure that the cable passes through all cable clips.

2.

Place the right and left side speakers into the Lower Cover as shown.

Chapter 3

3.

Replace the three screws to secure the Speakers to the Lower Cover.

Step
Speaker Module

4.

Size
M2*3

Quantity

Screw Type

3

Connect the Speaker cable to the Mainboard.

Chapter 3

105

Replacing the LED Board
1.

Place the LED Board into the Lower Cover.

2.

Replace the two screws to secure the LED Board to the Lower Cover.

Step
LED Board

106

Size
M2*5

Quantity

Screw Type

1

Chapter 3

3.

Connect the LED Board FFC to the LED Board and close the locking latch.

4.

Connect the LED Board FFC to the Mainboard and close the locking latch.

Replacing the Bluetooth Module
1.

Insert the Bluetooth Module, right side first, into Lower Cover so that it is held by the tab.

Chapter 3

107

2.

Connect the cable to the Bluetooth Module.

3.

Press on the adhesive strip to attach the cable to the Lower Cover.

4.

Connect the Bluetooth cable to the Mainboard.

Replacing the Card Reader Board
1.

108

Place the board into the Lower Cover, right side first so the I/O ports align with the openings in the lower
cover.

Chapter 3

2.

Replace the single screw to secure the Card Reader Board to the Lower Cover.

Step
Card Reader
Board

Size
M2*3

Quantity
1

3.

Connect the FFC to the Mainboard and close the locking latch.

4.

Connect the FFC to the Card Reader Board and close the locking latch.

Chapter 3

Screw Type

109

Replacing the Button Board
IMPORTANT: The TouchPad Board cannot be removed from the Upper Cover. To replace the TouchPad Board,
replace the entire Upper Cover.

110

1.

Push the FFC through the cover as shown.

2.

Connect the FFC to the TouchPad connector and close the FFC locking latch.

3.

Slide the button board under the securing tabs in the Upper Cover as shown.

Chapter 3

4.

Replace the two screws to secure the TouchPad Bracket to the Upper Cover.

Step
TouchPad
Bracket

5.

Size
M2*3

Quantity

Screw Type

3

Connect the two FFCs to the Button Board and close the locking latches as shown.

Replacing the Upper Cover
1.

Place the Upper Cover into the Lower Cover left corner first. Hook the hinge cover part of the upper cover
around the left hinge, making sure the LVDS cable passes through the opening in the upper cover, then
rotate the cover until it is aligned with the lower cover.

1

2

Chapter 3

111

2.

Lightly press the edges of the cover in place to connect it to the lower cover.,

3.

Replace the eight securing screws to the Upper Cover.

Step
Upper Cover
(red callout)

112

Size
M2*4

Quantity

Screw Type

8

Chapter 3

4.

Connect the following cable to the Mainboard.

5.

Connect the FFC and close the locking latch as shown.

Chapter 3

113

6.

Turn the computer and replace the eleven screws securing the Upper Cover to the Lower Cover.

Step

Size

Quantity

Upper Cover
(Red callouts)

M2*6

7

Upper Cover
(Cyan callouts)

M2*4

4

Screw Type

Removing the Hinge Covers
1.

114

Connect the Hinge Covers to the Upper Cover as shown.

Chapter 3

2.

Replace the two screws to secure the hinge covers.

Step
Hinge Cover

Size
M2*10

Quantity

Screw Type

2

Replacing the Keyboard
1.

Turn the computer rightside up and open the lid to the full extent.

2.

Holding the keyboard on edge, insert the Keyboard FFC and secure the latch as shown.

Chapter 3

115

3.

Place the Keyboard into the Upper Cover bottom edge first, taking care to align the mounting tabs.

4.

Press the keyboard into place in the four indicated points. An audible click indicates the keyboard is in
place.

Reassembling External Modules
Replacing the WLAN Board
1.

116

Insert the WLAN Board into the Mainboard.

Chapter 3

2.

Replace the single screw to secure the WLAN Board in place.

Step
WLAN Board

Size
M2*3

Quantity

Screw Type

1

3. Connect the Antenna cables to the WLAN Board.
NOTE: Cable placement is Black to the MAIN terminal (right) and White to the AUX terminal (left).

Chapter 3

117

Replacing the 3G Module
1.

Insert the 3g Board into the Mainboard.

[
2.

Replace the two screws to secure the WLAN Board in place.

Step
3g Board

118

Size
M2*3

Quantity

Screw Type

2

Chapter 3

3. Connect the Antenna cables to the 3g Board.
NOTE: Cable placement is Yellow to the MAIN terminal (right) and Blue to the AUX terminal (left).

Replacing the DIMM Module
1.

Insert the DIMM module at an angle then push down into place until the latches on the sides click into
place.

Replacing the Hard Disk Drive Module
1.

Attach the HDD to the carrier.

Chapter 3

119

2.

Replace the four screws (two each side) to secure the hard disk to the carrier.

Step
HDD Carrier

3.

Size
M3*3

Quantity

Screw Type

4

Place the hard disk drive module into the bay.

NOTE: To prevent damage to the device, avoid pressing down on it or placing heavy objects on top of it.
4.

120

Slide the HDD in the direction of the arrow to connect the HDD to the interface connector.

Chapter 3

5.

Replace the single screw to secure the HDD Module in place.

Step
HDD Module

Size
M2*3

Quantity

Screw Type

1

Replacing the Lower Covers
1.

Insert the HDD cover into the Lower Cover.

Chapter 3

121

122

2.

Insert the Memory cover into the Lower Cover.

3.

Insert the 3G cover into the Lower Cover.

4.

Tighten the seven captive screws in the HDD, Memory, and 3G Covers.

Chapter 3

Replacing the Battery Pack
1.

Turn the computer over.

2.

Slide the battery lock/unlock latch to the unlock position.

3.

Slide and hold the battery release latch to the release position (1), then slide the battery pack into the
main unit (2).

2
1

4.

Slide the battery lock/unlock latch to the lock position.

Chapter 3

123

124

Chapter 3

Chapter 4

Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)

Go To

Power On Issue

Page 126

No Display Issue

Page 127

LCD Failure

Page 129

Internal Keyboard Failure

Page 130

TouchPad Failure

Page 131

Internal Speaker Failure

Page 132

Internal Microphone Failure

Page 133

USB Failure

Page 135

Other Function Failure

Page 135

4.

If the Issue is still not resolved, see “Online Support Information” on page 165.

Chapter 4

125

Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:
Start
Start

OK

Check
AC/Battery
Power on

OK

Check
Daughter/B &
FFC Whether
OK

NG

Swap AC /Battery
to try

OK

NG

Swap Daughter/B
Re-plug PWR FFC

Swap M/B

Computer Shuts down Intermittently
If the system powers off at intervals, perform the following actions one at a time to correct the problem.

126

1.

Check the power cable is properly connected to the computer and the electrical outlet.

2.

Remove any extension cables between the computer and the outlet.

3.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.

4.

Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.

5.

Remove any recently installed software.

6.

If the Issue is still not resolved, see “Online Support Information” on page 165.

Chapter 4

No Display Issue
If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:

START

Replace LCD
Panel and
Cable

No

LCD Module OK?
Power On ?

Ext. DDRAM module
connected properly?

Replace the
main board

No

No

Go to No Power
troubleshooting
step

Reconnect
SDRAM Module

Ext. DDRAM
module functional?

No

Replace external
DDRAM module

CPU Thermal
Module properly
connected?

No

Remove and
replace thermal
module

No POST or Video
If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.
1.

Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:
•

Fans start up

•

Status LEDs light up

If there is no power, see “Power On Issue” on page 126.
3.

Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see “LCD Failure” on page 129.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.

Chapter 4

127

If the computer boots correctly, add the devices one by one until the failure point is discovered.
6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 34).

8.

If the Issue is still not resolved, see “Online Support Information” on page 165.

Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
1.

Reboot the computer.

2.

If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See “Disassembly Process” on page 34.

3.

If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See “Disassembly Process” on page 34.

4.

Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
“Disassembly Process” on page 34.

5.

Check the display resolution is correctly configured:
a.

Minimize or close all Windows.

b.

If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.

c.

If desktop display resolution is not normal, right-click on the desktop and select
Personalize´ Display Settings.

d.

Click and drag the Resolution slider to the desired resolution.

e.

Click Apply and check the display. Readjust if necessary.

6.

Roll back the video driver to the previous version if updated.

7.

Remove and reinstall the video driver.

8.

Check the Device Manager to determine that:

9.

•

The device is properly installed. There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

•

No hardware is listed under Other Devices.

If the Issue is still not resolved, see “Online Support Information” on page 165.

10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see “Online Support Information” on page 165.

Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a
time to correct the problem.
1.

If the computer is more than one year old, replace the CMOS battery.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.

128

4.

If HDD information is missing from the BIOS, the drive may be defective and should be replaced.

5.

Replace the Motherboard.

Chapter 4

6.

If the Issue is still not resolved, see “Online Support Information” on page 165.

LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs:

Start

OK

Check LCD
module?

OK

Check MB LCD
connector and
cable ?

NG

Swap
LCD cable /LCD panel

OK

NG

Reassemble
Re- plug LCD cable

Swap M/B

Chapter 4

129

Built-In Keyboard Failure
If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:

Start

Keyboard properly
connected?

No

Disconnect and
reconnect

Keyboard functioning?

No

Replace Keyboard

Replace
mainboard

130

Chapter 4

TouchPad Failure
If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:

Start

OK

Check M/B T/P
FFC

NG

OK

OK

Check
TouchPad

NG

Re-assemble the
T/P FFC to M/B

Swap/Reassemble
the T/P board or
T/P FFC

Swap M/B

Chapter 4

131

Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace
non-defective FRUs:

Start

OK

Check M/B SPK
cable

OK

Check Logic
Upper/Logic
upper

NG

Re-assemble the
SPK cable to M/B

OK

NG

Swap Logic
lower/Logic upper

Swap M/B

Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.

132

1.

Reboot the computer.

2.

Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check
the Device Manager to determine that:
•

The device is properly installed.

•

There are no red Xs or yellow exclamation marks.

•

There are no device conflicts.

•

No hardware is listed under Other Devices.

3.

Roll back the audio driver to the previous version, if updated recently.

4.

Remove and reinstall the audio driver.

5.

Ensure that all volume controls are set mid range:
a.

Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.

b.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6.

Navigate to Start´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).

7.

Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
Chapter 4

8.

Remove and recently installed hardware or software.

9.

Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10. Reinstall the Operating System.
11. If the Issue is still not resolved, see “Online Support Information” on page 165.

Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:

Start

OK

Check M/B Mic.
cable

OK

Check MIC wire
of LCD module

NG

Re-assemble the
MIC cable to M/B

OK

NG

Swap MIC wire of
LCD module

Swap M/B

Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1.

Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
Sound and select the Recording tab.

2.

Right-click on the Recording tab and select Show Disabled Devices (clear by default).

3.

The microphone appears on the Recording tab.

4.

Right-click on the microphone and select Enable.

5.

Select the microphone then click Properties. Select the Levels tab.

6.

Increase the volume to the maximum setting and click OK.

7.

Test the microphone hardware:
a.

Select the microphone and click Configure.

b.

Select Set up microphone.

Chapter 4

133

8.

c.

Select the microphone type from the list and click Next.

d.

Follow the onscreen prompts to complete the test.

If the Issue is still not resolved, see “Online Support Information” on page 165.

HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
1.

Disconnect all external devices.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

Run the Windows Vista Startup Repair Utility:
a.

insert the Windows Vista Operating System DVD in the ODD and restart the computer.

b.

When prompted, press any key to start to the operating system DVD.

c.

The Install Windows screen displays. Click Next.

d.

Select Repair your computer.

e.

The System Recovery Options screen displays. Click Next.

f.

Select the appropriate operating system, and click Next.

NOTE: Click Load Drivers if controller drives are required.
g.

Select Startup Repair.

h.

Startup Repair attempts to locate and resolve issues with the computer.

i.

When complete, click Finish.

If an issue is discovered, follow the onscreen information to resolve the problem.
4.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

5.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.

6.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

7.

Remove any recently added hardware and associated software.

8.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

9.

Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.

10. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11. Replace the HDD. See “Disassembly Process” on page 34.

134

Chapter 4

USB Failure (Right up/down side)
If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not
replace non-defective FRUs:

Start

OK

Check USB/B to
M/B cable

NG

OK

OK

Check USB/B

NG

Re-assemble the
USB/B cable to M/B

Swap USB/B and
USB cable

Swap M/B

Other Failures
If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume
Wheel fail, perform the following general steps to correct the problem. Do not replace non-defective FRUs:
1.

Check whether the drive is OK.

2.

Verify that the Test Fixture is ok.

3.

Swap the mainboard and retest.

Chapter 4

135

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On
Issue” on page 126):

136

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:
•

Non-Acer devices

•

Printer, mouse, and other external devices

•

Battery pack

•

Hard disk drive

•

DIMM

•

CD-ROM/Diskette drive Module

•

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
•

System board

•

LCD assembly

Chapter 4

POST Code Reference Tables
These tables describe the POST codes and components of the POST process.
Code

Beeps

POST Routine Description

02h

Verify Real Mode

03h

Disable Non-Maskable Interrupt (NMI)

04h

Get CPU type

06h

Initialize system hardware

08h

Initialize chipset with initial POST

09h

Set IN POST flag

0Ah

Initialize CPU registers

0Bh

Enable CPU cache

0Ch

Initialize caches to initial POST va

0Eh

Initialize I/O component

0Fh

Initialize the local bus IDE

10h

Initialize Power Management

11h

Load alternate registers with initial POST values

12h

Restore CPU control word during warm boot

13h

Initialize PCI Bus Mastering devices

14h

Initialize keyboard controller

16h

1-2-2-3

17h

BIOS ROM checksum
Initialize cache before memory autosize

18h

8254 timer initialization

1Ah

8237 DMA controller initialization

1Ch

Reset Programmable Interrupt Controller

20h

1-3-1-1

Test DRAM refresh

22h

1-3-1-3

Test 8742 Keyboard Controller

24h

Set ES segment register to 4 GB

26h

Enable A20 line

28h

Autosize DRAM

29h

Initialize POST Memory Manager

2Ah

Clear 512 KB base RAM

2Ch

1-3-4-1

RAM failure on address line xxxx*

2Eh

1-3-4-3

RAM failure on data bits xxxx* of low byte of memory bus

2Fh
30h

Enable cache before system BIOS shadow
1-4-1-1

RAM failure on data bits xxxx* of high byte of memory bus

32h

Test CPU bus-clock frequency

33h

Initialize Phoenix Dispatch Manager

36h

Warm start shut down

38h

Shadow system BIOS ROM

3Ah

Autosize cache

3Ch

Advanced configuration of chipset registers

3Dh

Load alternate registers with CMOS values

42h

Initialize interrupt vectors

Chapter 4

137

Code

Beeps

45h

POST device initialization

46h

Check ROM copyright notice

48h

2-1-2-3

49h

Check video configuration against CMOS
Initialize PCI bus and devices

4Ah

Initialize all video adapters in system

4Bh

QuietBoot start (optional)

4Ch

Shadow video BIOS ROM

4Eh

Display BIOS copyright notice

50h

Display CPU type and speed

51h

Initialize EISA board

52h

Test keyboard

54h

Set key click if enabled

58h

138

POST Routine Description

2-2-3-1

Test for unexpected interrupts

59h

Initialize POST display service

5Ah

Display prompt "Press F2 to enter SETUP"

5Bh

Disable CPU cache

5Ch

Test RAM between 512 and 640 KB

60h

Test extended memory

62h

Test extended memory address lines

64h

Jump to UserPatch1

66h

Configure advanced cache registers

67h

Initialize Multi Processor APIC

68h

Enable external and CPU caches

69h

Setup System Management Mode (SMM) area

6Ah

Display external L2 cache size

6Bh

Load custom defaults (optional)

6Ch

Display shadow-area message

6Eh

Display possible high address for UMB recovery

70h

Display error messages

72h

Check for configuration errors

76h

Check for keyboard errors

7Ch

Set up hardware interrupt vectors

7Eh

Initialize coprocessor if present

80h

Disable onboard Super I/O ports and IRQs

81h

Late POST device initialization

82h

Detect and install external RS232 ports

83h

Configure non-MCD IDE controllers

84h

Detect and install external parallel ports

85h

Initialize PC-compatible PnP ISA devices

86h

Re-initialize onboard I/O ports.

87h

Configure Motheboard Configurable Devices (optional)

88h

Initialize BIOS Data Area

89h

Enable Non-Maskable Interrupts (NMIs)

Chapter 4

Code

Beeps

POST Routine Description

8Ah

Initialize Extended BIOS Data Area

8Bh

Test and initialize PS/2 mouse

8Ch

Initialize floppy controller

8Fh

Determine number of ATA drives (optional)

90h

Initialize hard-disk controllers

91h

Initialize local-bus hard-disk controllers

92h

Jump to UserPatch2

93h

Build MPTABLE for multi-processor boards

95h

Install CD ROM for boot

96h

Clear huge ES segment register

97h

Fixup Multi Processor table

98h

1-2

Search for option ROMs. One long, two short beeps on checksum failure

99h

Check for SMART Drive (optional)

9Ah

Shadow option ROMs

9Ch

Set up Power Management

9Dh

Initialize security engine (optional)

9Eh

Enable hardware interrupts

9Fh

Determine number of ATA and SCSI drives

A0h

Set time of day

A2h

Check key lock

A4h

Initialize Typematic rate

A8h

Erase F2 prompt

AAh

Scan for F2 key stroke

ACh

Enter SETUP

AEh

Clear Boot flag

B0h

Check for errors

B2h

POST done - prepare to boot operating system

B4h

1

One short beep before boot

B5h

Terminate QuietBoot (optional)

B6h

Check password (optional)

B9h

Prepare Boot

BAh

Initialize DMI parameters

BBh

Initialize PnP Option ROMs

BCh

Clear parity checkers

BDh

Display MultiBoot menu

BEh

Clear screen (optional)

BFh

Check virus and backup reminders

C0h

Try to boot with INT 19

C1h

Initialize POST Error Manager (PEM)

C2h

Initialize error logging

C3h

Initialize error display function

C4h

Initialize system error handler

C5h

PnPnd dual CMOS (optional)

Chapter 4

139

Code

Beeps

POST Routine Description

C6h

Initialize notebook docking (optional)

C7h

Initialize notebook docking late

C8h

Force check (optional)

C9h

Extended checksum (optional)

D2h

Unknown interrupt

Code

Beeps

For Boot Block in Flash ROM

E0h

Initialize the chipset

E1h

Initialize the bridge

E2h

Initialize the CPU

E3h

Initialize system timer

E4h

Initialize system I/O

E5h

Check force recovery boot

E6h

Checksum BIOS ROM

E7h

Go to BIOS

E8h

Set Huge Segment

E9h

Initialize Multi Processor

EAh

Initialize OEM special code

EBh

Initialize PIC and DMA

ECh

Initialize Memory type

EDh

Initialize Memory size

EEh

Shadow Boot Block

EFh

System memory test

F0h

Initialize interrupt vectors

F1h

Initialize Run Time Clock

F2h

Initialize video

F3h

Initialize System Management Mode

F4h
F5h

1

Output one beep before boot
Boot to Mini DOS

F6h

Clear Huge Segment

F7h

Boot to Full DOS

* If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx)
indicating the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has
failed. "2E 1020" means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits. Note that error
30 cannot occur on 386SX systems because they have a 16 rather than 32-bit bus. The BIOS also sends the
bitmap to the port-80 LED display. It first displays the check point code, followed by a delay, the high-order
byte, another delay, and then the low-order byte of the error. It repeats this sequence continuously.

140

Chapter 4

Chapter 5

Jumper and Connector Locations
Top View

Item

Chapter 5

Description

Item

Description

CN1

LVDS connector

CN6

Speaker connector

CN2

LAN connector

CN7

I/O Board Connector

CN3

Keyboard connector

CN8

LED board connector

CN4

Touchpad connector

CN9

Bluetooth connector

141

Bottom View

Item

142

Description

Item

Description

CN10

FAN

CN17

DDR Connector

CN11

CRT/B Connector

PJ1

Battery connector

CN12

RTC Battery Connector

PJ2

DC-in

CN13

SATA Connector

JSIM1

SIM card connector

CN14

USB

U10

RS690E

CN15

WL Connector

U15

GDDR

CN16

3G Connector

U14

CPU Socket

Chapter 5

Clearing Password Check and BIOS Recovery
This section provide you the standard operating procedures of clearing password and BIOS recovery for
Aspire one. Aspire one provides one Hardware Open Gap on the main board for clearing the CMOS, and one
Hotkey for enabling BIOS Recovery.

Motherboard CMOS Discharge
Discharging the CMOS clears all user settings.
1.

Decompose the notebook and take out the Mainboard

2.

Locate the RTC Battery and Jumpers.

3.

Disconnect the RTC battery

Chapter 5

143

4.

Peel back the Wireles LAN Card mylar and short the G2 pad.

5.

Reconnect the RTC battery and reassemble the unit.

BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block:
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS
initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous
BIOS flashing process failed.

BIOS Recovery Hotkey:
The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered
on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery
present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot
Block.

Steps for BIOS Recovery by USB Flash Crisis Disk:
Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by
executing the Crisis Disk program in another system with Windows XP OS.
Follow the steps below:
1.

Plug in a blank USB disk.

2.

Launch the wincrisis.exe program to create a USB Crisis Disk.

3.

Select Create MINIDOS Crisis Disk.

4.

Click Start to initiate the process.

5.

Click OK to override the warning dialog.

IMPORTANT:The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk.
6. Copy the KAV60.fd BIOS file into USB flash disk root directory.
NOTE: Do not place any other *.fd file in the USB flash disk root directory.
144

Chapter 5

To use the Crisis USB key, do the following:
1.

Plug USB storage into USB port.

2.

Press Fn + ESC button then plug in AC power.
The Power button flashes orange once.

3.

Press Power button to initiate system CRISIS mode.
When CRISIS is complete, the system auto restarts with a workable BIOS.

4.

Update the latest version BIOS for this machine by regular BIOS flashing process.

Chapter 5

145

146

Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Gateway LT31 Series. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6

147

Gateway LT31 Exploded Diagrams
Main Assembly
1
3

2

4

5
10

6

11
7

12

8
9

13
14
Item

148

Description

Part Number

1

Left Hinge Cover

N/A

2

Right Hinge Cover

N/A

3

Keyboard

N/A

4

Upper Cover

N/A

5

Mainboard

N/A

6

LED Board

N/A

7

Lower Cover

N/A

8

HDD Door

N/A

9

Memory Door

N/A

10

VGA Card

N/A

11

Hinge Well

N/A

12

I/O Board

N/A

13

HDD

N/A

14

MiniPCI Door

N/A

Chapter 6

LCD Assembly
1

2

3

4

5

6
Item

Chapter 6

Description

Part Number

1

LCD Bezel

N/A

2

LCD Bracket_L

N/A

3

LCD Panel

N/A

4

Camera

N/A

5

LCD Cover

N/A

6

LCD Bracket_R

N/A

149

Gateway LT31 Series FRU List
CATEGORY

QUANTA DESCRIPTION

ACER PN.

ADAPTER
ZG5 ADP 19V 1.58A 30JH BA 90~264V S.P

AP.03001.001

ZG5 ADP 19V PA-1300-04AC 90~264V S.P

AP.03003.001

ZG5 ADP19V1.58A HP-A0301R3 S.P

AP.0300A.001

ZG8 BATT LI,UM09A71 3S1P 2.2A S.P

BT.00307.013

BATTERY
ZG8 BATT LI,UM09A75 3S1P 2.2A S.P

BT.00307.014

ZG8 BATT LI,UM09A41 3S1P 2.2A (B) S.P

BT.00304.003

ZG8 BATT LI,UM09B7D 3S2P 5.2A(BLACK)S.P

BT.00607.074

ZG8 BATT LI,UM09B7C 3S2P 5.2A(BLACK)S.P

BT.00607.075

ZA8 BATT LI,UM09B44 3S2P 5.1A(B)S.P

N/A

ZK6 BLUETOOTH MODULE T60H928.33 S.P

BT.21100.006

Z01 BLUETOOTH ASSY(FOX T60H928.11) S.P

BT.21100.005

ZA8 W/L MINICARD 802.11BGN S.P

N/A

ZG8 WIRELESS HALF-PCIE T77H032.02 S.P

NI.23600.048

ZA8 WLAN (802.11B/G)BROADCOM S.P

N/A

ZA8 LED/B W/3G&BT (FOR ZA8) S.P

N/A

ZA8 LED/B W/BT WO/3G S.P

N/A

ZA8 LED/B WO 3G/BT (FOR ZA8) S.P

N/A

ZA8 TP/B S.P

N/A

ZA8 CR/B S.P

N/A

ZA8 CRT/B S.P

N/A

ZA8 LAN/B S.P

N/A

ZG5 WWAN 3G CARD T77Z039.04 S.P

LC.21300.005

ZG8 CAMERA CNF9011(CMOS,0.3M,VGA)S.P

57.S6507.002

ZG8 CAMERA MODULE S.P (0.3M)

57.S6507.001

BOARD

150

Chapter 6

CATEGORY

QUANTA DESCRIPTION

ACER PN.

SD DUMMY CARD ZA3(EBZA3013,REV3A)

N/A

ZB1 PWR CORD US S/P

27.TAXV7.001

ZR1 PWR CORD (5-KAF2166) S/P

27.TATV7.001

ZA8 CABLE BLUETOOTH(3.3V,5/8P,1A)S.P

N/A

ZA8 CABLE CARDREAD(41MM,28P,1A)5V S.P

N/A

ZA8 CABLE FFC LED (35MM,12P,1A)5V S.P

N/A

ZA8 CABLE FFC LAN (48MM,12P,1A)5V S.P

N/A

ZA8 CABLE LCD 11.6(30/40/5/4P,1A)3V SP

N/A

CABLE

Chapter 6

151

CATEGORY

QUANTA DESCRIPTION

ACER PN.

CASE/COVER/BRACKET ASSEMBLY

152

ZA8 TOP CASE WIFI RED ASSY S.P

N/A

ZA8 TOP CASE 3G-WIFI RED ASSY S.P

N/A

ZA8 TOP CASE WIFI BK ASSY S.P

N/A

ZA8 TOP CASE 3G-WIFI BK S.P

N/A

ZA8 BASE CASE 3G-WIFI-BT BK S.P

N/A

ZA8 BASE CASE WIFI-BT BK ASSY S.P

N/A

ZA8 BASE CASE 3G-WIFI-BT RED S.P

N/A

ZA8 BASE CASE WIFI-BT RED ASSY S.P

N/A

ZA8-HDD-DOOR-ASSY S.P

N/A

ZA8 RAM DOOR ASSY S.P

N/A

ZA8 3G DOOR ASSY S.P

N/A

ZA8 LCD COVER 3G-WIFI GW RED ASSY S.P

N/A

ZA8 LCD COVER 3G-WIFI GW BK S.P

N/A

ZA8 LCD COVER WIFI GW BK ASSY S.P

N/A

ZA5 LCD BEZEL ASSY-BK S.P

60.BA307.006

ZA6 LCD BEZEL ASSY-BK S.P

60.BA307.008

ZA5 HINGE-L(FBZA5001,REV3A)S.P

33.WDP07.00
1

Chapter 6

CATEGORY

QUANTA DESCRIPTION

ACER PN.

ZA5 HINGE-R(FBZA5002,REV3A)S.P

33.WDP07.00
2

ZA5 TOP-HINGE-CAP-L S.P

42.WDP07.00
4

ZA5 TOP-HINGE-CAP-R S.P

42.WDP07.00
5

ZG8 HDD(160G)HTS545016B9A300 0A70421 S.P

KH.16007.024

ZK2 HDD(160G) ST9160310AS 9EV132-188 S.P

KH.16001.034

Z06 HDD(160G) MK1655GSX-EUL S.P

KH.16004.006

HDD/HARD DISK DRIVE

SA1 HDD(160G) WD1600BEVT-22ZCT0 S.P

KH.16008.022

Z06 HDD(250G)ST9250315AS 9HH132-188 S.P

KH.25001.016

Z06 HDD(250G) MK2555GSX-EUL S.P

KH.25004.003

ZA8 HDD-BKT-ZA8(FAZA8003,REV3A)S.P

N/A

KEYBOARD

Chapter 6

153

CATEGORY

QUANTA DESCRIPTION

ACER PN.

ZA5 K/B(ARAB-EN)BLACK S.P

KB.I110G.002

ZA5 K/B(BELGIUM) BLACK S.P

KB.I110G.003

ZA5 K/B(BRAZIL)BLACK S.P

KB.I110G.004

ZA5 K/B(CHINA) BLACK S.P

N/A

ZA5 K/B(DANISH) BLACK S.P

KB.I110G.007

ZA5 K/B(FRENCH) BLACK S.P

KB.I110G.009

ZA5 K/B(GERMAN)BLACK S.P

KB.I110G.010

ZA5 K/B(GREEK)BLACK S.P

KB.I110G.011

ZA5 K/B(HUNGARIAN)BLACK S.P

KB.I110G.012

ZA5 K/B(ITALIAN)BLACK S.P

KB.I110G.013

ZA5 K/B(JAP)BLACK S.P

KB.I110G.014

ZA5 K/B(NORDICS) BLACK S.P

KB.I110G.015

ZA5 K/B(NORWEGIAN) BLACK S.P

KB.I110G.016

ZA5 K/B(FORTUGUESE) BLACK S.P

KB.I110G.017

ZA5 K/B(RUSSIAN)BLACK S.P

KB.I110G.018

ZA5 K/B(CROATIAN)BLACK S.P

KB.I110G.019

ZA5 K/B(SPANISH)BLACK S.P

KB.I110G.020

ZA5 K/B(SWEDISH)BLACK S.P

KB.I110G.021

ZA5 K/B(SWISS) BLACK S.P

KB.I110G.022

ZA5 K/B(THAI)BLACK S.P

KB.I110G.023

ZA5 K/B(TURKISH)BLACK S.P

KB.I110G.024

ZA5 K/B(UK) BLACK S.P

KB.I110G.025

ZA5 K/B(TAIWAN) BLACK S.P

KB.I110G.006

ZA5 K/B(UI) BLACK S.P

KB.I110G.026

ZA5 K/B(HEBREW)BLACK S.P

KB.I110G.027

ZA5 K/B(FRA-EN CAN)BLACK S.P

KB.I110G.028

ZA5 K/B(CZ-SLOVAK)BLACK S.P

KB.I110G.005

ZA5 K/B(ARAB-FR) BLACK S.P

KB.I110G.008

ZA5 K/B(SLOVAK)BLACK S.P

N/A

ZA5 K/B(CZECH) BLACK S.P

N/A

ZA5 K/B(POLAND)BLACK S.P

N/A

ZA5 K/B(ICELAND) BLACK S.P

N/A

ZA5 K/B(LA) BLACK S.P

N/A

ZA5 K/B(KOREA) BLACK S.P

N/A

ZA5 K/B(DUTCH) BLACK S.P

N/A

ZA5 K/B (FRA-CAN) BLACK S.P

N/A

ZA3 LCD(TFT)11.6" LP116WH1-TLA1 WXGA S.P

LK.11608.001

ZA3 LCD(TFT)11.6" B116XW02 V0 WXGA S.P

LK.11605.001

ZA3 LCD 11.6" N116B6-L02 LED(WXGA) S.P

LK.1160D.001

ZA3 LCD(TFT)11.6" LTN116AT01-A01 S.P

LK.11606.001

LCD

MAINBOARD

154

Chapter 6

CATEGORY

QUANTA DESCRIPTION

ACER PN.

ZA8 MB (UMA/WO CPU,3G/SAM SPM)S.P

N/A

ZA8 MB (UMA/WO CPU/HYNIX SPM)S.P

N/A

Z01 RAM 1G 667MHZ HYMP112S64CP6-Y5 S.P

KN.1GB0G.01
2

ZY2 RAM(1GB) DDR2 M470T2864QZ3-CE6 S.P

KN.1GB0B.01
6

ZG8 RAM(1G)DDR2 EBE11UE6AESA-6E-F S.P

KN.1GB09.010

ZY2L RAM(1G) NT1GT64UH8D0FN-3C S.P

KN.1GB03.026

ZD1 RAM(2G)DDR2 HYMP125S64CP8-Y5 S.P

KN.2GB0G.00
4

Z06 RAM(2GB)DDR2 M470T5663EH3-CE6 S.P

KN.2GB0B.01
1

ZA8 THERMAL MODULE S.P

N/A

ZA8 SPEAKER MODULE (W-L/R) FG-QT183 S.P

N/A

ZA8 FRONT-LENS-RUBBER S.P

N/A

ZA8 TOP-RUBBER S.P

N/A

ZA8 FUNCTION-LENS-SPONGE S.P

N/A

MEMORY

THERMAL

SPEAKER
MISCELLANEOUS

Screw List
Category

Description

Acer P/N

SCREW

SCREW M2.0*3.0-I IRON

86.S0207.001

SCREW

SCREW 2.0*4.0

86.W0107.003

SCREW

SCREW M2.0*6.0-I

86.S6507.001

SCREW

SCREW M3*0.5+3.5I

86.TDY07.003

SCREW

SCREW M2.0*4-I(BZN)(NYLOK)IRON

86.S6507.003

SCREW

SCREW M2*5-I(BZN)(NYLOK)

86.TG607.004

Chapter 6

155

Appendix A

Model Definition and Configuration
Gateway LT31 Series
RO

Country

LT3101g

Model

AAP

Singapore

LU.WEW0B.003

LT3101g AOXPHGwTSG1 UMACkk 1*1G/160/3L/5R/
CB_bg_0.3D_BAG_GEk_ENI1

LT3102g

AAP

Singapore

LU.WEW0B.002

LT3102g AOXPHGwTSG1 UMACkk 1*1G/160/6L2.6/5R/
CB_bg_0.3D_BAG_GEk_ENI1

LT3112u

PA

USA

LU.WEW0Y.024

LT3112u VHB32wTMUS1 UMACkk 1*2G/250/BT/6L2.6/
5R/CB_bg_0.3D_BAG_GEk_ENP2

LT3101m

PA

Mexico

LU.WEW0Y.023

LT3101m EM VHB32wTMX2 UMACkk 1*2G/250/3L/5R/
CB_bg_0.3D_GEk_ES21

LT3101e

PA

ACLASpanish

LU.WEW0Y.001

LT3101e EM VHB32wTEA1 UMACkk 1*2G/250/3L/5R/
CB_bg_0.3D_BAG_GEk_ES51

LT3102e

PA

ACLASpanish

LU.WEW0Y.014

LT3102e EM VHB32wTEA1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ES51

LT3103e

PA

ACLASpanish

LU.WEW0Y.009

LT3103e EM VHB32wTEA3 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ES51

LT3103m

PA

Mexico

LU.WEW0Y.008

LT3103m EM VHB32wTMX2 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ES21

LT3102m

PA

Mexico

LU.WEW0Y.015

LT3102m EM VHB32wTMX1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ES21

LT3101p

PA

ACLAPortuguese

LU.WEW0Y.013

LT3101p EM VHB32wTXC1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_XC21

LT3102p

PA

ACLAPortuguese

LU.WEW0Y.010

LT3102p EM VHB32wTXC2 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_XC21

LT3102c

PA

China

LU.WEW0C.003

LT3102c LINPUSwCN1 UMACkk 1*1G/160/3L/5R/
CB_bg_0.3D_GEk_EN91

LT3101w

TW
N

GCTWN

LU.WEW0B.001

LT3101w AOXPHGwTTW1 UMACkk 1*1G/160/6L2.6/
5R/CB_bg_0.3D_BAG_GEk_TC11

LT3103c

PA

China

LU.WEW0C.002

LT3103c LINPUSwCN1 UMACkk 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_EN91

LT3107c

PA

China

LU.WEW0C.001

LT3107c LINPUSwCN1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_EN91

LT3103u

PA

USA

LU.WEW0Y.002

LT3103u VHB32wTMUS1 UMACkk 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_ENP5

LT3101h

PA

Canada

LU.WEW0Y.022

LT3101h VHB32wTMCA2 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENJ1

LT3103h

PA

Canada

LU.WEW0Y.019

LT3103h VHB32wTMCA2 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENJ3

LT3106u

PA

USA

LU.WEW0Y.021

LT3106u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP1

LT3102h

PA

Canada

LU.WEW0Y.020

LT3102h VHB32wTMCA2 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENJ2

LT3107u

PA

USA

LU.WEW0Y.018

LT3107u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP2

LT3108u

PA

USA

LU.WEW0Y.017

LT3108u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP3

Appendix A

Acer Part No

Description

156

Model

RO

Country

Acer Part No

Description

LT3109u

PA

USA

LU.WEW0Y.016

LT3109u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP4

LT3110u

PA

USA

LU.WEW0Y.012

LT3110u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP6

LT3111u

PA

USA

LU.WEW0Y.011

LT3111u VHB32wTMUS1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_ENP5

LT3101c

PA

China

LU.WEW0Y.007

LT3101c VHB32wTCN1 UMACkk 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_SC11

LT3103

WW

WW

S2.WEW0Y.001

LT3103 VHB32wWW1 UMACkk 1*1G/160/BT/3L/5R/
CB_bg_0.3D_BAG_GEk_ES62

LT3102u

PA

USA

LU.WEW0Y.006

LT3102u VHB32wTMUS1 UMACkk 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_ENP2

LT3104u

PA

USA

LU.WEW0Y.005

LT3104u VHB32wTMUS1 UMACkk 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_ENP3

LT3105u

PA

USA

LU.WEW0Y.004

LT3105u VHB32wTMUS1 UMACkk 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_ENP6

LT3101u

PA

USA

LU.WEW0Y.003

LT3101u VHB32wTMUS1 UMACkk 1*2G/250/3L/5R/
CB_bg_0.3D_GEk_ENP5

LT3104

WW

WW

S2.WEY0Y.001

LT3104 VHB32wWW1 UMACrr 1*1G/160/BT/6L2.6/5R/
CB_bg_0.3D_GEk_ES62

LT3104e

PA

ACLASpanish

LU.WEY0Y.001

LT3104e EM VHB32wTEA1 UMACrr 1*2G/250/3L/5R/
CB_bg_0.3D_BAG_GEk_ES51

LT3104c

PA

China

LU.WEY0C.003

LT3104c LINPUSwCN1 UMACrr 1*1G/160/3L/5R/
CB_bg_0.3D_GEk_EN91

LT3105c

PA

China

LU.WEY0C.002

LT3105c LINPUSwCN1 UMACrr 1*2G/250/6L2.6/5R/
CB_bg_0.3D_GEk_EN91

LT3106c

PA

China

LU.WEY0C.001

LT3106c LINPUSwCN1 UMACrr 1*2G/250/6L/5R/
CB_bg_0.3D_GEk_EN91

LT3101

WW

WW

S2.WEX0B.001

LT3101 AOXPHGwTWW1 UMAGCkk 1*1G/160/BT/
6L2.6/5R/CB_bg_0.3D_3G_GEk_ES61

LT3102

WW

WW

S2.WEZ0Y.001

LT3102 VHB32wWW1 UMAGCrr 1*2G/250/BT/6L2.6/5R/
CB_bg_0.3D_3G_BAG_GEk_ES62

Model
LT3101g

CPU
AAL110

LCD
NLED11.6WXGAG

VGA Chip
UMA

Memory 1
SO1GBII6

HDD 1(GB)
N160GB5.4KS

LT3102g

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3112u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101m

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101e

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3102e

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3103e

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3103m

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3102m

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101p

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3102p

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3102c

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3101w

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3103c

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3107c

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3103u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101h

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

157

Appendix A

Model

CPU

LCD

VGA Chip

Memory 1

HDD 1(GB)

LT3103h

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3106u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3102h

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3107u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3108u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3109u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3110u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3111u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101c

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3103

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3102u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3104u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3105u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101u

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3104

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3104e

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3104c

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3105c

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3106c

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

LT3101

AAL110

NLED11.6WXGAG

UMA

SO1GBII6

N160GB5.4KS

LT3102

AAL110

NLED11.6WXGAG

UMA

SO2GBII6

N250GB5.4KS

Model

Extra SW1

Card Reader

Wireless LAN

Wireless LAN1

Bluetooth

Battery

LT3101g

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3102g

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3112u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

BT 2.1

6CELL2.6

LT3101m

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3101e

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3102e

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3103e

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3103m

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3102m

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3101p

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3102p

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3102c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3101w

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3103c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3107c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3103u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3101h

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3103h

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3106u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3102h

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3107u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3108u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3109u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3110u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

Appendix A

158

Model
LT3111u

Extra SW1
NIS

Card Reader
5 in 1-Build in

Wireless LAN
3rd WiFi BG

Wireless LAN1
3rd WiFi BG

Bluetooth

Battery

N

6CELL2.2

LT3101c

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3103

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

BT 2.1

3CELL2.2

LT3102u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3104u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3105u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3101u

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3104

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

BT 2.1

6CELL2.6

LT3104e

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3104c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

3CELL2.2

LT3105c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.6

LT3106c

N

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

N

6CELL2.2

LT3101

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

BT 2.1

6CELL2.6

LT3102

NIS

5 in 1-Build in

3rd WiFi BG

3rd WiFi BG

BT 2.1

6CELL2.6

159

Appendix A

Appendix A

160

Appendix B

Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Gateway LT Series
Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B

161

Windows XP Environment Test
BRAND

Type

Description

3G
Qualcomm

Gobi2000

Qualcomm Gobi2000

DELTA

30W

Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF

HIPRO

30W

Adapter HIPRO 30W 19V 1.7x5.5x11 Black HP-A0301R3 B1LF
LF

LITE-ON

30W

Adapter LITE-ON 30W 19V 1.7x5.5x11 Black PA-1300-04AC LF

ALC272X

Realtek Audio Codec ALC272X

PANASONIC

3CELL2.2

Battery PANASONIC UM-2009A Li-Ion 3S1P PANASONIC 3 cell
2200mAh Main COMMON 2.2CG

PANASONIC

6CELL2.2

Battery PANASONIC UM-2009B Li-Ion 3S2P PANASONIC 6 cell
4400mAh Main COMMON ID:UM09B51

SIMPLO

3CELL2.2

Battery SIMPLO UM-2009A Li-Ion 3S1P LGC 3 cell 2200mAh
Main COMMON black, LGC 2.2 S3

SIMPLO

3CELL2.2

Battery SIMPLO UM-2009A Li-Ion 3S1P PANASONIC 3 cell
2200mAh Main COMMON black , Panasonic 2.2CG

SIMPLO

3CELL2.2

Battery SIMPLO UM-2009A Li-Ion 3S1P SAMSUNG 3 cell
2200mAh Main COMMON black , SDI 2.2F

SIMPLO

3CELL2.2

Battery SIMPLO UM-2009AW Li-Ion 3S1P LGC 3 cell 2200mAh
Main COMMON white, LG 2.2 S3

SIMPLO

6CELL2.2

Battery SIMPLO UM-2009B Li-Ion 3S2P LGC 6 cell 4400mAh
Main COMMON ID:UM09B73

SIMPLO

6CELL2.6

Battery SIMPLO UM-2009B Li-Ion 3S2P LGC 6 cell 5200mAh
Main COMMON Black , LGC 2.6 B3

SIMPLO

6CELL2.2

Battery SIMPLO UM-2009B Li-Ion 3S2P PANASONIC 6 cell
4400mAh Main COMMON ID:UM09B71

SIMPLO

6CELL2.6

Battery SIMPLO UM-2009B Li-Ion 3S2P SAMSUNG 6 cell
5200mAh Main COMMON Black , SDI 2.6 C

SONY

3CELL2.2

Battery SONY UM-2009A Li-Ion 3S1P SONY 3 cell 2200mAh
Main COMMON black

SONY

6CELL2.2

Battery SONY UM-2009B Li-Ion 3S2P SONY 6 cell 4400mAh
Main COMMON black

SONY

6CELL2.6

Battery SONY UM-2009B Li-Ion 3S2P SONY 6 cell 5200mAh
Main COMMON black

BT 2.1

Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/w:861

Chicony

0.3M LDV

Chicony Camera Lilac_2G

Liteon

0.3M LDV

Liteon Camera Lily_2G

Suyin

0.3M LDV

Suyin Camera Rose_2G

5 in 1-Build in

5 in 1-Build in MS, MS Pro, SD, SC, XD

Adapter

Audio Codec
Realtek
Battery

Bluetooth
Foxconn
Camera

Card Reader
CPU

162

Appendix B

BRAND
AMD

Type

Description

AAL110

CPU AMD Athlon L110 PGA 1.2G 512K single core

HGST

N160GB5.4KS

HDD HGST 2.5" 5400rpm 160GB Falcon B HTS543216L9SA00
SATA LF F/W:C40C

HGST

N160GB5.4KS

HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B
SATA LF F/W:C60F

HGST

N250GB5.4KS

HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B
SATA LF F/W:C60F

SEAGATE

N160GB5.4KS

HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett
SATA LF F/W:0303

SEAGATE

N250GB5.4KS

HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS Wyatt SATA
LF F/W:0001SDM1

TOSHIBA

N160GB5.4KS

HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA
LF F/W: FG011J

TOSHIBA

N250GB5.4KS

HDD TOSHIBA 2.5" 5400rpm 250GB MK2555GSX Libra SATA
LF F/W:FG001J

WD

N160GB5.4KS

HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160
SATA LF F/W:11.01A11

WD

N250GB5.4KS

HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160
SATA LF F/W:11.01A11

GP-1T

Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard Black
NONE Texture

RTL8103EA

Realtek RTL8103EA

AUO

NLED11.6WXGA
G

LED LCD AUO 11.6" WXGA Glare B116XW02 V0 LF 200nit 8ms
500:1

CMO

NLED11.6WXGA
G

LED LCD CMO 11.6" WXGA Glare N116B6-L02 LF 200nit 10ms
500:1

LPL

NLED11.6WXGA
G

LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit
8ms 500:1

SAMSUNG

NLED11.6WXGA
G

LED LCD SAMSUNG 11.6" WXGA Glare LTN116AT01-A01 LF
200nit 8ms

ELPIDA

SO1GBII6

Memory ELPIDA SO-DIMM DDRII 667 1GB EBE11UE6AESA6E-F LF 64*16 0.065um

HYNIX

SO1GBII6

Memory HYNIX SO-DIMM DDRII 667 1GB HYMP112S64CP6-Y5
LF

HYNIX

SO2GBII6

Memory HYNIX SO-DIMM DDRII 667 2GB HYMP125S64CP8-Y5
LF

HYNIX

SO512MBII6

Memory HYNIX SO-DIMM DDRII 667 512MB HYMP164S64CP6Y5 LF 64*16 0.065um

MICRON

SO1GBII8

Memory MICRON SO-DIMM DDRII 800 1GB
MT8HTF12864HDY-800G1 LF 64*16 0.065um

NANYA

SO1GBII6

Memory NANYA SO-DIMM DDRII 667 1GB NT1GT64UH8D0FN3C LF 64*16 0.07um

NANYA

SO1GBII8

Memory NANYA SO-DIMM DDRII 800 1GB NT1GT64UH8D0FNAD LF 64*16 0.07um

HDD

Keyboard
GATEWAY
LAN
Realtek
LCD

MEM

Appendix B

163

BRAND

Type

Description

SAMSUNG

SO1GBII6

Memory SAMSUNG SO-DIMM DDRII 667 1GB M470T2864QZ3CE6 LF

SAMSUNG

SO2GBII6

Memory SAMSUNG SO-DIMM DDRII 667 2GB M470T5663EH3CE6 LF 128*8 0.055um

SAMSUNG

SO512MBII6

Memory SAMSUNG SO-DIMM DDRII 667 512MB
M470T6464QZ3-CE6 LF

External USB
Lite+LSI modem

External USB Lite+LSI modem

AMD (NB)

AMDRS690E

AMD RS690E

ATI (SB)

SB600

SB600

NIS

Antivirus application NIS

UMA

UMA (Intel)

PIFA

PIFA

3rd WiFi BG

Foxconn Wireless LAN Atheros HB63 BG (HM)

Modem
N/A
Chipset

Software
VGA Chip
None
WiFi Antenna
WNC
Wireless LAN
Foxconn

164

Foxconn

3rd WiFi BG

Foxconn Wireless LAN Broadcom 4312H BG (HM)

Foxconn

3rd WiFi BG

Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM)

QMI

3rd WiFi BG

QMI ATH_XB63 Atheros XB63 minicard b/g

QMI

3rd WiFi BG

QMI Wireless LAN Atheros HB95 (HM) EM305

Appendix B

Appendix C

Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
•

Service guides for all models

•

User's manuals

•

Training materials

•

Bios updates

•

Software utilities

•

Spare parts lists

•

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
•

Detailed information on Acer's International Traveler's Warranty (ITW)

•

Returned material authorization procedures

•

An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.

Appendix C

165

166

Appendix C

Index
Numerics

CRT Board
Removing

3G Cover
Removing

CRT Cable

121

A

65

Removing

72, 96

D
Antennas

DIMM Module

Removing 85
Replacing 87

Removing

42, 119

Display 3

B

display
hotkeys

Battery Pack
Removing

38, 123

12

E

BIOS
Euro Key

ROM type 16
vendor 16
Version 16
BIOS Utility

21–29

Advanced 24
Boot 27
Exit 28
Navigating 21
Save and Exit 28
Security 24
System Security 28
Bluetooth Module
Removing

External Module Disassembly
Flowchart

Features 1

29
Flash Utility 29
FLASH Utility

FRU (Field Replaceable Unit) List

Hard Disk Drive Module
Removing

141

Removing

121

Hibernation mode

Button Board

hotkey

56, 110

12

Hinge Covers

C

Removing
Hot Keys

Camera Board
Removing 80
Replacing 91

52, 114

10

I
Indicators 8

caps lock
on indicator

8

Intermittent Problems 136

Card Reader Board

61, 108
Common Problems 126

133
Internal Speaker Failure 132
Internal Microphone Failure

Removing

CPU
Removing

39, 119

HDD Cover

12

Removing

147

H

60, 107

brightness
hotkeys

37

F

Board Layout
Top View

13

J

77
167

Jumper and Connector Locations
Top View

Microphone

141

Removing 81
Replacing 90

141

K

Model Definition 156
Keyboard

N

50, 115
Keyboard Failure 130
Removing

No Display Issue

127

num lock

L

on indicator 8
LAN Board

O

67, 101

Removing

ODD Failure

LCD Bezel
Removing 79
Replacing 92

Online Support Information

Removing 83
Replacing 89

4
left 4

Panel

LCD Cable

PC Card

Removing 83
Replacing 89

8

POST Codes
Reference Tables

129

Power On Failure

LCD Module

69

Removing

165

P

LCD Brackets

LCD Failure

135

137

126

R

LCD Module Disassembly
Flowchart

RTC Battery

78

LCD Module Reassembly Procedure

Removing 74
Replacing 74,

87

LCD Panel

S

Removing 81
Replacing 90

Speaker Module

LED Board

Removing

58, 106

Removing

hotkey

121

12

System

M

Block Diagram
Main Module Reassembly Procedure
Main Unit Disassembly
Flowchart

49

Mainboard
Removing

72, 96

media access

8
Memory Check 126
on indicator

Memory Cover
Removing
168

63, 104

speakers

Lower Covers
Removing

121

96

93

3

T
Test Compatible Components
Thermal Module
Removing
Top

75, 93

141

Touch Pad
hotkey

12

Touch Pad Failure
Troubleshooting

131

161

Built-in KB Failure 130
Internal Microphone 133
Internal Speakers 132
LCD Failure 129
No Display 127
ODD 135
Other Failures 135
Power On 126
Touch Pad 131
USB 135

U
Undetermined Problems

136

Upper Cover
Removing

53, 111

USB Failure (Rightside)

135

utility
BIOS

21–29

V
volume
hotkeys

12

W
Windows 2000 Environment Test 162
WLAN Board
Removing

44, 116

169

170



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