Actiontec Electronics MI424WRI Wireless 802.11b/g/n Broadband Home Router User Manual

Actiontec Electronics Inc Wireless 802.11b/g/n Broadband Home Router Users Manual

Users Manual

© 2011 Verizon. All Rights Reserved.WirelessBroadbandRouterMI424WRrev. IUser Manual
ContentsFiOS Router User Manual1Introduction1.0 Introduction1.1 Package Contents1.2 System Requirements1.3 Features1.4 Getting to Know the FiOS Router2Connecting the FiOS Router2.0 Introduction2.1 Setting Up the FiOS Router2.2 Computer Network Configuration2.3 Configuring the FiOS Router2.4 Features2.5 Main Screen3Setting Up a Wireless Network3.0 Introduction3.1 Overview3.2 Connecting a Wireless Client3.3 Wireless Status3.4 Basic Security Settings3.5 Advanced Security Settings3.6 Setting Up a Wireless Client4Configuring My Network Settings4.0 Introduction4.1 Accessing My Network Settings4.2 Using My Network Settings
ContentsFiOS Router User Manual (con’t)5Using Network Connections5.0 Introduction5.1 Accessing Network Connections5.2 Network (Home/Office) Connection5.3 Ethernet Connection5.4 Wireless Access Point Connection5.5 Coax Connection5.6 Broadband Ethernet Connection5.7 Broadband Coax Connection5.8 WAN PPPoE Connection5.9 WAN PPPoE 2 Connection6Configuring Security Settings6.0 Introduction6.1 Overview6.2 Firewall6.3 Access Control6.4 Port Forwarding6.5 DMZ Host6.6 Port Triggering6.7 Remote Administration6.8 Static NAT6.9 Advanced Filtering6.10 Security Log7Parental Controls7.0 Introduction7.1 Activating Parental Controls7.2 Rule Summary
ContentsFiOS Router User Manual (con’t)8Configuring Advanced Settings8.0 Introduction8.1 Using Advanced Settings8.2 Utilities8.3 DNS Settings8.4 Network Settings8.5 Configuration Settings8.6 Time Settings8.7 Firmware Upgrade8.8 Routing Settings9Monitoring the FiOS Router9.0 Introduction9.1 Router Status9.2 Advanced Status10Troubleshooting10.0 Introduction10.1 Troubleshooting Tips10.2 Frequently Asked QuestionsAConfiguring Quality of ServiceA.0 IntroductionA.1 Traffic PriorityA.2 Traffic Shaping
ContentsFiOS Router User Manual (con’t)BSpecificationsB.0 IntroductionB.1 GeneralB.2 LED IndicatorsB.3 EnvironmentalCNoticesC.0 IntroductionC.1 Regulatory Compliance NoticesC.2 ModificationsC.3 NEBS RequirementsC.4 GPL
6© 2011 Verizon. All Rights Reserved.1Introduction1.0 Introduction1.1 Package Contents1.2 System Requirements1.3 Features1.4 Getting to Know the FiOS Router
7© 2011 Verizon. All Rights Reserved.The Verizon FiOS® Router lets you transmit and distribute digital entertainment and information to multiple devices via coaxial cables. The FiOS Router also supports Ethernet and Wi-Fi networking, making it one of the most versatile and powerful routers available.
Introduction1.1 Package Content18© 2011 Verizon. All Rights Reserved.1.1 Package ContentThe following is a list of the items included with the FiOS Router:Black Power adaptertYellow cable (Ether net , t 6 ft.)White cable (Ethernet, t 10 ft.)Quick Start GuidetInstallation GuidetUser Manual t CDWireless Networking GuidetWall-mount templatetVertical standt1.2 Minimum System RequirementsThe FiOS Router must be used with the following systems and software:Computer with Ethernet capabilitytMicrosoft Windows 2000, XP, Vista, or 7; Mac OS 10.1 or greater; tLinux/BSD, UnixInternet Explorer 5.0 or higher; Netscape Navigator 7.0 or highertTCP/IP network protocol installed on each computert
FiOS Router User Manual9© 2011 Verizon. All Rights Reserved.1.3 FeaturesThe FiOS Router features:Multiple networking standards support, including:tWAN · - Ethernet and MoCA interfacesLAN · - 802.11b/g/n, Ethernet, and MoCA interfacesIntegrated wired networking with t 4-port 10/100/1000 Mbps Ethernet switch and MoCAIntegrated wireless networking with t 802.11b/g/n access point featuring:802 · .11n enabled to support speeds up to 160 Mbps wirelessly802 · .11g enabled to support speeds up to 54 Mbps wirelessly802 · .11b compatibility, communicating with 802.11b wireless products at speeds up to 11 MbpsEnterprise-level security, includingt :Fully customizable firewall with Stateful Packet Inspection ·Content filtering with · URL-keyword based filtering, parental control, customizable filtering policies per computer, and E-mail notificationDenial of service protection against · IP spoofing attacks, intrusion and scanning attacks, IP fragment overlap, ping of death, and fragmentation attacksEvent logging ·Intrusion detection ·MAC · address filteringNAT ·DMZ · hostingAccess control ·Advanced wireless protection featuring · WPA, WPA2, WEP 64/128 bit encryption, 802.1x authentication, and MAC address filteringICSA · certification
Introduction1.3 Features110© 2011 Verizon. All Rights Reserved.Other options, including:tDHCP · server optionDHCP · server/PPPoE server auto-detectionDNS · serverLAN IP · and WAN IP address selectionMAC · address cloningPort forwarding ·PPP · oE supportQ · oS support (end to end layer 2/3) featuring Diffserv, 802.1p/q prioritization, configurable upstream/downstream traffic shaping, random early detection and pass-through of WAN-side DSCPs, PHBs, and queuing to LAN-side devicesRemote management and secured remote management using · HTTPSReverse · NATStatic · NATStatic routing ·Time zone support ·VLAN · multicast supportVPN IPS · ec (VPN pass-through only)
FiOS Router User Manual11© 2011 Verizon. All Rights Reserved.1.4 Getting to Know the FiOS RouterThis section contains a quick description of the FiOS Router’s lights (LEDs), ports, etc. The FiOS Router has several indicator lights on its front panel, a sticker on its bottom panel, and a series of ports and switches on its rear panel.1.4a Front PanelThe front panel of the FiOS Router has a series of indicator lights: Power, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB (2), and Wireless. It also features a WPS button.Front view – Verizon FiOS Router (rev. I)
Introduction1.4 Getting to Know the FiOS Router112© 2011 Verizon. All Rights Reserved.Power The Power LED displays the FiOS Router’s current status. If the Power light glows steadily green, the FiOS Router is receiving power and fully operational. When the Power light flashes rapidly, the FiOS Router is initializing. If the Power light is not illuminated or glows red when the Power cord is plugged in and the Power switch is turned on, the FiOS Router has suffered a critical error and technical support should be contacted.WAN Ethernet The WAN Ethernet LED illuminates when the FiOS Router is connected to the Internet via Ethernet. If flashing, data traffic is passing across the port.WAN Coax The WAN Coax LED glows steadily or flashes when the FiOS Router is connected to the Internet via coaxial cable.Internet When the Internet LED glows steadily green, the FiOS Router is connected to the ISP (Internet Service Provider). If it glows amber, there is a physical connection to the ONT (Optical Network Terminator), but authentication has not taken place (i.e., no IP address is present).LAN Ethernet (1, 2, 3, 4) The LAN Ethernet LEDs illuminate when the FiOS Router is connected to a local network via one or more of its Ethernet ports. If flashing, data traffic is passing across the port(s).LAN Coax The LAN Coax LED glows steadily or flashes when the FiOS Router is connected to a local network via its Coax port.
FiOS Router User Manual13© 2011 Verizon. All Rights Reserved.USB (1, 2)The USB LEDs illuminate when the FiOS Router is connected to a device via one of its USB ports.WirelessThe Wireless LED illuminates when the FiOS Router’s wireless access point is turned on. If flashing, data traffic is passing across the wireless connection.Wi-Fi Protected SetupWiFi Protected Setup (WPS) is an easier way to set up a wireless network. Instead of entering passwords or multiple keys on each wireless client (laptop, printer, external hard drive, etc.), the FiOS Router can create a wireless network that only requires the pressing of buttons (one on the FiOS Router, and one on the client [either built-in, or on a compatible wireless card]) to allow wireless clients to join the FiOS Router’s wireless network. Although the WPS button is included on the FiOS Router, WPS functionality will not be enabled until a future firmware release. The button is included so that WPS can be activated at a later date without having to physically change the FiOS Router. The GUI does not include the WPS option.1.4b Bottom PanelThe bottom panel of the FiOS Router has a sticker that contains important information about the FiOS Router, including default ESSID, MAC address, wireless keys, etc.
Introduction1.4 Getting to Know the FiOS Router114© 2011 Verizon. All Rights Reserved.1.4c Rear PanelThe rear panel of the FiOS Router has eight ports (Coax, Power, LAN Ethernet [4], WAN Ethernet, and USB), a Power switch, a Reset button, and a wireless antenna.On/Off Coax1234100 100 100 10010 10 10 10LANWAN100 10ResetEthernet Cable(from LAN Ethernet Portto Computer/Device)Ethernet Cable(from WAN Portto ISP Connection)Power Adapter(from Power Portto Wall Outlet)Coaxial Cable(from Coax Portto Set Top Box)USB1USB Cable(from USB Portto Device)USB2Rear view – Verizon FiOS Router (rev. I)Coax PortThe Coax port connects the FiOS Router to the ISP or other devices using a coaxial cable.Power PortThe Power port connects the FiOS Router to an electrical wall outlet via the Power cord.Power SwitchThe Power switch powers the FiOS Router on and off.
FiOS Router User Manual15© 2011 Verizon. All Rights Reserved.Reset ButtonTo restore the FiOS Router’s factory default settings, press and hold the Reset button for approximately ten seconds. The reset process will start about ten seconds after releasing the button. When the FiOS Router resets, all the lights on the front panel turn off, and then some of the lights start flashing. The FiOS Router has completed its reset process when the Power light glows steadily green.Caution! Do not unplug the Power cord from the FiOS Router during the reset process. Doing so may result in the loss of the FiOS Router’s configuration information. If this occurs, reset the FiOS Router again.LAN Ethernet Ports (4)The LAN Ethernet ports connect devices to the FiOS Router via Ethernet cables to create a local area network (LAN). The LAN Ethernet ports are 10/100/1000 Mbps auto-sensing ports, and either a straight-through or crossover Ethernet cable can be used when connecting devices to the ports.WAN Ethernet PortThe WAN Ethernet port connects the FiOS Router to the ISP using an Ethernet cable.USB PortsThe USB ports provide up to 5 VDC for attached devices (to charge a cell phone, for example). In the future, with a firmware release upgrade, the USB host functionality will be available for devices such as external storage and cameras.Wireless AntennaThe FiOS Router’s wireless antenna is used to transmit a wireless signal to other wireless devices on its wireless network.
16© 2011 Verizon. All Rights Reserved.2Connecting the FiOS Router2.0 Introduction2.1 Setting up the FiOS Router2.2 Computer Network Conguration2.3 Conguring the FiOS Router2.4 Main Screen
17© 2011 Verizon. All Rights Reserved.Connecting the FiOS Router and accessing its Graphical User Interface (GUI) are both simple procedures. The latter procedure may vary slightly, depending on the computer’s operating system. However, no conguration is necessary to access the GUI when taking advantage of Universal Plug-and-Play support.
Connecting the FiOS Router2.1 Setting Up the FiOS Router218© 2011 Verizon. All Rights Reserved.2.1 Setting Up the FiOS RouterThere are three parts to setting up the FiOS Router: Connecting the Cables, Configuring the Router, and Connecting Other Computers/Set Top Boxes.2.1a Connecting the CablesNote: If a different router was being used previously, disconnect it. Remove all router components, including power supplies and cables, as they will not work with the FiOS Router.Get the FiOS Router and black Power cord from the box.1. Plug the black Power cord in the black port on the back of the FiOS Router 2. and then into a power outlet.Turn the FiOS Router on.3. Make sure the Power light on the front of the FiOS Router glows 4. steadily green.Plug the yellow Ethernet cable from the box into one of the four yellow 5. Ethernet ports on the back of the FiOS Router.Make sure the computer is powered on, then plug the other end of the 6. yellow Ethernet cable into an Ethernet port on the computer.Make sure at least one of the Ethernet LAN lights on the front of the FiOS 7. Router glows steadily green. This may take a few moments.The phone company previously installed a high-speed wall jack somewhere 8. in the house. Locate it and note its type (Ethernet or coaxial). If Ethernet, follow steps 8a and 8b. If coaxial, follow steps 9a and 9b. Then, continue to step 10.a. If connecting via Ethernet, get the white Ethernet cable from the box and plug one end in the white port on the back of the FiOS Router.b. Plug the other end of the white Ethernet cable into the high-speed Ethernet jack.
FiOS Router User Manual19© 2011 Verizon. All Rights Reserved.a.9. If connecting via coaxial cable, get a coaxial cable and connect one end to the red Coax port on the back of the FiOS Router.b. Connect the other end of the coaxial cable to a coax jack.Make sure the Ethernet WAN light (if connecting via Ethernet) or Coax WAN 10. light (if connecting via coaxial cable) on the front of the FiOS Router glows steadily green. If connecting via coaxial cable, this may take a few minutes.Note: If the Ethernet WAN light or Coax WAN light does not illuminate, make sure the cable (Ethernet or coaxial) is connected properly at both ends.2.2 Computer Network Configuration Each network interface on the computer should either be configured with a statically defined IP address and DNS address, or instructed to automatically obtain an IP address using the Network DHCP server. The FiOS Router is set up, by default, with an active DHCP server, and we recommend leaving this setting as is. 2.2a Configuring Dynamic IP AddressingTo set up a computer to use dynamic IP addressing: Windows 7In the Control Panel, select 1. View Network Status and Tasks (below “Network and Internet”). Under “Connect or disconnect,” click 2. Local Access Connection.The “Local Area Connection Status” window appears. Click 3. Properties.The “Local Area Connection Properties” window appears. Select 4. Internet Protocol Version 4 (TCP/IPv4), then click Properties. The “Internet Protocol Version 4 (TCP/IPv4) Properties” window appears. 5. Click the “Obtain an IP address automatically” radio button. 6. Click the “Obtain DNS server address automatically” radio button. 7. Click 8. OK in the Internet Protocol Version 4(TCP/IPv4) Properties window, then click OK in the Local Area Connection Properties screen to save the settings.
Connecting the FiOS Router2.2 Computer Network Conguration 220© 2011 Verizon. All Rights Reserved.Windows VistaSelect 1. Network and Sharing in the Control Panel. Click 2. View Status, then click Properties.Click 3. Continue in the “User Account Control” window.In the “General” tab of the “Local Area Connection Properties” window select 4. Internet Protocol Version 4 (TCP/IPv4), then click Properties. The “Internet Protocol Version 4 (TCP/IPv4) Properties” window appears. 5. Click the “Obtain an IP address automatically” radio button. 6. Click the “Obtain DNS server address automatically” radio button. 7. Click 8. OK in the Internet Protocol Version 4(TCP/IPv4) Properties window, then click OK in the “Local Area Connection Properties” screen to save the settings.Windows XPSelect 1. Network Connections in the Control Panel. Right-click 2. Ethernet Local Area Connection, then click Properties.In the “General” tab, select 3. Internet Protocol (TCP/IP), then click Properties. The “Internet Protocol (TCP/IP) Properties” window appears. 4. Click the “Obtain an IP address automatically” radio button. 5. Click the “Obtain DNS server address automatically” radio button. 6. Click 7. OK in the “Internet Protocol (TCP/IP) Properties” screen, then click OK in the “Local Area Connection Properties” screen to save the settings.
FiOS Router User Manual21© 2011 Verizon. All Rights Reserved.Windows 2000Select 1. Network and Dialing Connections in the Control Panel. Right-click on the Ethernet connection’s icon, then click 2. Properties. Select 3. Internet Protocol (TCP/IP) component, then click Properties. The “Internet Protocol (TCP/IP) Properties” window appears. 4. Click the “Obtain an IP address automatically” radio button. 5. Click the “Obtain DNS server address automatically” radio button. 6. Macintosh OS X Click on the Apple icon in the top left corner of the desktop. 1. From the menu that appears, select 2. System Preferences. The “System Preferences” window appears. Click 3. Network. From the “Network” window, make sure “Ethernet” in the list on the left is 4. highlighted and displays “Connected.” Click 5. Assist me. From the tab that appears, click 6. Diagnostics. Follow the instructions in the “Network Diagnostics” assistant. 7. Linux Login into the system as a super-user by entering “su” at the prompt. 1. Type “ifconfig” to display the network devices and allocated IPs. 2. Type “pump -i <dev>,” where <dev> is the network device name. 3. Type “ifconfig” again to view the newly allocated IP address. 4. Make sure no firewall is active on device <dev>. 5.
Connecting the FiOS Router2.3 Conguring the FiOS Router222© 2011 Verizon. All Rights Reserved.2.3 Configuring the FiOS RouterOpen a web browser on the computer connected to the FiOS Router. In the 1. “Address” text box, type: http://192.168.1.1 then press Enter on the keyboard.The “Login Setup” screen appears. Select a new user name and password 2. and enter them in the appropriate text boxes (the password must be entered twice, for validation purposes). Write the new user name and password down on a piece of paper and keep it in a safe place, since they will be needed to access the FiOS Router’s GUI (Graphical User Interface) in the future.In the bottom part of the screen, select the correct time zone from the “Time 3. Zone” drop-down list, then click OK at the bottom of the screen.The FiOS Router is now configured.
FiOS Router User Manual23© 2011 Verizon. All Rights Reserved.2.3a Connecting Other Computers/Set Top BoxesThe FiOS Router can connect to other computers or set top boxes in three ways: via Ethernet, via wireless connection, or via coaxial cable.EthernetGet an Ethernet cable and plug one end into one of the open yellow 1. Ethernet ports on the back of the FiOS Router.Plug the other end of the Ethernet cable into an Ethernet port on 2. the computer.Make sure the corresponding Ethernet LAN light on the front of the FiOS 3. Router glows steadily green.Repeat these steps for each computer to be connected to the FiOS Router 4. via Ethernet.WirelessMake sure each computer to be connected wirelessly has built-in wireless or 1. an attached wireless adapter.Make sure the computer uses the same ESSID and WPA key as the FiOS 2. Router by launching the computer’s wireless applicationEnter the ESSID and WPA key found on the sticker on the bottom of the FiOS 3. Router in the computer’s wireless settings and click Save.Make sure the changes were implemented by surfing the Internet from 4. the computer.Repeat these steps for every other computer to be connected to the 5. FiOS Router wirelessly.
Connecting the FiOS Router2.4 Main Screen 224© 2011 Verizon. All Rights Reserved.CoaxialMake sure all set top boxes are turned off.1. Disconnect any adapter currently connected to the coaxial jack in the room 2. where the FiOS Router is.Connect one end of the coaxial cable to the coaxial wall jack, and the other 3. end to the red Coax port on the back of the FiOS Router.Power up the set top box.4. Make sure the Coax LAN light on the front of the FiOS Router glows steadily 5. green. This may take a few minutes. When it does, the set top box is connected to the FiOS Router.2.4 Main Screen After logging into the FiOS Router’s GUI (see “Configuring the FiOS Router” at the beginning of this chapter), the “Main” screen appears.
FiOS Router User Manual25© 2011 Verizon. All Rights Reserved.The Main screen has a menu occupying the top of the screen. Below that, the screen is divided into three columns: “My Router,” “My Network,” and “Ac tion Zone.”2.4a MenuThe Main screen’s menu contains links to all of the configuration options of the FiOS Router: Wireless Settings (explained in chapter 3 of this manual), My Network (chapter 5), Firewall Settings (chapter 6), Parental Controls (chapter 7), Advanced (chapter 8), and System Monitoring (chapter 9).2.4b My RouterThis section displays the status of the FiOS Router’s network and Internet connection. A green light signifies the FiOS Router is connected; a yellow light means the FiOS Router is attempting to connect; and a red light signifies the FiOS Router’s connection is down.Broadband ConnectionThe “Broadband Connection” section of the My Router column displays the state of the FiOS Router’s broadband connection (“Connected” or “Disconnected”) for the two connection options (“Coax Status” and “Ethernet Status”), and the WAN IP address of the broadband connection.Quick LinksThe “Quick Links” section of the My Router column contains a list of frequently accessed settings, including “Change Wireless Settings,” “Change Login User Name & Password,” “Enable Gaming,” and “Logout.”
Connecting the FiOS Router2.4 Main Screen 226© 2011 Verizon. All Rights Reserved.2.4c My NetworkThe “My Network” column of the Main screen displays the connection type, name, and IP address of all devices connected to the FiOS Router’s network. The icon associated with the device will be displayed normally (signifying an active device) or shaded (signifying the device has not been active for at least 60 seconds). The user can also configure the basic settings of each device by clicking on its icon. These settings are described in more detail in chapter 3.2.4d Action ZoneThis column contains links to various Verizon Web sites, and other informational links. Clicking on the icon above “Go to Internet Now” connects the user to the home page configured on the user’s web browser.
27© 2011 Verizon. All Rights Reserved.3Setting Up a Wireless Network3.0 Introduction3.1 Overview3.2 Connecting a Wireless Client3.3 Wireless Status3.4 Basic Security Settings3.5 Advanced Security Settings3.6 Setting Up a Wireless Client
28© 2011 Verizon. All Rights Reserved.Wireless networking enables you to free yourself from wires and plugs, making your devices more accessible and easier to use. This chapter explains how to create a wireless network using the FiOS Router, including accessing and conguring wireless security options.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.293.1 OverviewThe FiOS Router provides the user with wireless connectivity over the 802.11b, g, and n standards (the most common wireless standards). 802.11b has a maximum data rate of 11 Mbps, 802.11g has a maximum data rate of 54 Mbps, and 802.11n has a maximum data rate of 160 Mbps. All standards operate in the 2.4 GHz range.The FiOS Router’s wireless feature is turned on, with wireless security activated, by default. The level of security is WPA2, with a unique WPA2 key already entered. This information is displayed on a sticker located on the bottom of the FiOS Router.The FiOS Router integrates multiple layers of security. These include the IEEE 802.1x port-based authentication protocol, RADIUS client, EAP-MD5, EAP-TLS, EAP-TTLS, EAP-PEAP, Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA and WPA2) and firewall and VPN applications. 3.2 Connecting a Wireless ClientTo connect a wireless client to the FiOS Router:Note: The following procedure assumes the FiOS Router’s default wireless settings are intact. If they have been changed, use the new ESSID and wireless security settings. For more details, see the “Setting Up a Wireless Client” section of this chapter.In the wireless client’s configuration interface, enter the FiOS Router’s 1. ESSID (found on a sticker on the bottom of the FiOS Router’s case) in the appropriate text box or field (this varies depending on the wireless client’s manufacturer).Enter the FiOS Router’s wireless key (also found on the sticker on the bottom 2. of the FiOS Router’s case) in the wireless client’s configuration interface.Save the changes and exit the wireless client’s configuration interface. The 3. client should now detect and join the FiOS Router’s wireless network. If not, check the wireless client’s documentation, or contact its manufacturer.
Setting Up a Wireless Network3.3 Wireless Status3© 2011 Verizon. All Rights Reserved.303.3 Wireless StatusClicking on the “Wireless Settings” icon from the Main screen’s menu generates the “Wireless Status” screen, which displays the current status of the wireless connection.3.3a Radio EnabledDisplays whether the FiOS Router’s wireless radio is active.3.3b SSIDThe SSID (Service Set Identifier) is the network name shared among all devices on a particular wireless network. The SSID must be identical for all devices on the wireless network. It is case-sensitive and cannot exceed 32 characters. Make sure the SSID is the same for all devices to be connected to the wireless network. The FiOS Router comes from the factory with an SSID already entered and displayed here. The default SSID can also be found on a sticker on the bottom of the FiOS Router.3.3c ChannelDisplays the channel to which the wireless connection is currently set. All devices on the wireless network must be on the same channel to function correctly.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.313.3d Security EnabledDisplays what kind of security is active on the wireless connection, and the security encryption key.3.3e SSID BroadcastDisplays whether the FiOS Router is broadcasting its SSID. If activated, the SSID of the FiOS Router’s wireless network is broadcast wirelessly. 3.3f MAC AuthenticationDisplays whether the FiOS Router is using MAC (Media Access Control) address authentication to allow wireless devices to join the network.3.3g Wireless ModeDisplays the types of wireless device that can join the network. Options include 802.11b, 802.11g, 802.11 n, or Mixed (allows 802.11b-, 802.11g-, and 802.11n-equipped wireless devices to join the network). 3.3h WMMDisplays whether WMM is enabled on the FiOS Router. 3.3i Packets Received/SentDisplays the number of packets received and sent since the FiOS Router’s wireless capability was activated.
Setting Up a Wireless Network3.4 Basic Security Settings3© 2011 Verizon. All Rights Reserved.323.4 Basic Security SettingsTo configure the FiOS Router’s wireless network for basic security, select “Basic Security Settings” from the menu on the left side of any Wireless Settings screen. The “Basic Security Settings” screen appears.Note: The FiOS Router’s default wireless security is WPA2. This section explains how to activate WEP wireless security, which is a less robust security than WPA2. To set up WPA2 wireless securit y, see “ WPA2” on page 37.Click the “On” radio button to activate the FiOS Router’s wireless radio.1. Enter the name of the wireless network in the “SSID” text box (the SSID name 2. in the figure above is an example; enter a different name for the SSID).Select the channel at which the FiOS Router’s wireless radio communicates 3. by selecting it from the “Channel” drop-down list.To preserve the channel selection in the event of a FiOS Router power cycle, 4. click in the box next to “Keep my channel selection during power cycle.”
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.33Click the “WEP” radio button to activate WEP (Wired Equivalent Privacy) 5. security on the wireless network.Select a WEP security level from the “select a WEP Key” drop-down list 6. (options include “64/40 bit” or “128/104 bit”).Enter the key code in the “Key Code” text box. Each character must be a 7. letter from A-F or a number from 0-9. If 64/40 bit was selected in step 5, enter 10 characters. If 128/104 was selected, enter 26 characters.Write down the wireless settings displayed on the screen. Other wireless 8. devices must use these same settings when configuring the device’s wireless networking scheme to join the FiOS Router’s wireless network.Click 9. Apply to save the settings.
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.343.5 Advanced Security SettingsTo configure the FiOS Router’s advanced wireless network security settings, select “Advanced Security Settings” from the menu on the left side of any Wireless Settings screen. The “Advanced Security Settings” screen appears.3.5a Level 1 (Wireless Security)This section is used to configure different types of wireless security. Select the type of wireless security to be applied to the wireless network by clicking the appropriate radio button, then configure the security settings in the subsequent screens.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.35WEPIf WEP was selected in the Advanced Security Settings screen, the “WEP” screen appears.Select the appropriate WEP mode from the drop-down list. Options include 1. WEP Only, or 802.1x. If selecting the latter, see the “802.1x” section on the next page.Select the appropriate network authentication level from the drop-down list. 2. Options include Open System Authentication, Shared Key Authentication, or Both.Activate WEP key 1 by clicking the radio button next to “1” on the left side.3. Select the length of key 1 by selecting “64/40 bit” or “128/104 bit” from the 4. appropriate drop-down list in the “Key Length” column.Select the type of key from the appropriate drop-down list in the “Entry 5. Method” column. If “Hex” is selected, the key must be made up of hexadecimal digits. If “ASCII” is selected, the key can be made up of any characters.Enter the key in the appropriate text box in the “Encryption Key” column. 6. If 64/40 bit was chosen in step 2, enter 10 characters. If 128/104 bit was chosen, enter 24 characters. Depending on what option was selected in step 3, enter hexadecimal or ASCII characters.Click 7. Apply to save changes.
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.36802.1xIf 802.1x was selected in step 1 of the previous procedure, another screen appears, relating to settings for 802.1x WEP. 802.1x WEP is a robust security protocol that uses port control with dynamically changing encryption keys automatically updated over the network. 802.1x WEP uses a RADIUS (Remote Authentication Dial-in Service) server for authentication purposes. This server must be physically connected to the FiOS Router. Also, the user must enable the RADIUS client embedded in the FiOS Router (to do this, see chapter 8, “Advanced Settings”).Select the WEP Mode from the “WEP Mode” drop-down list box.1. Enter the RADIUS server IP address in the “Server IP” text boxes.2. Enter the RADIUS server’s port number in the “Server Port” text box.3. Enter the RADIUS server’s shared secret in the “Shared Secret” text box.4. Click 5. Apply to save changes.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.37WPAIf WPA (Wi-Fi Protected Access) was selected, the “WPA Key” screen appears.Review the onscreen guide, “User Guidance on Password Selection.”1. Make sure the radio button next to “Verizon Default Pre-Shared Key 2. (Recommended)” is activated (blue). If not, click the button to activate.Write the default pre-shared key down and keep it in a secure place. 3. Select the proper encryption algorithm (TKIP, AES, or TKIP+AES). 4. Click in the “Group Key Update Interval” check box to activate the group key 5. update interval, and set the interval time in the text box to the right. Click 6. Apply at the bottom of the screen to save changes.
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.38WPA2If WPA2 was selected, the “WPA2” screen appears.Review the onscreen guide, “User Guidance on Password Selection.”1. Make sure the radio button next to “Verizon Default Pre-Shared Key 2. (Recommended)” is activated (blue). If not, click the button to activate.Write the default pre-shared key down and keep it in a secure place. 3. Select the proper encryption algorithm (TKIP, AES, or TKIP+AES). 4. Click in the “Group Key Update Interval” check box to activate the group key 5. update interval, and set the interval time in the text box to the right. Click 6. Apply at the bottom of the screen to save changes.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.393.5b Level 2 (SSID Broadcast)This section is used to configure the FiOS Router’s SSID broadcast capabilities. Enabling this option allows any wireless device using an SSID of “Any” to detect the FiOS Router’s wireless network. Disabling “SSID Broadcast” allows only those wireless users who know the SSID of the wireless network to detect and connect to the network. Selecting “SSID Broadcast” generates the “SSID Broadcast” screen.Click the “Enable” radio button to enable SSID broadcasting. If enabled, the SSID of the FiOS Router’s wireless network will be broadcast wirelessly. To disable SSID broadcasting, click the “Disable” radio button.
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.403.5c Level 3 (Limiting Access)This option is used to limit access to the FiOS Router’s wireless network.Wireless MAC AuthenticationWireless MAC authentication allows the user to allow or deny access to the FiOS Router’s wireless network by a particular device’s MAC address. Selecting “Wireless MAC Authentication” from the Advanced Security Settings screen generates the “Wireless MAC Authentication” screen.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.41To set up wireless MAC authentication:Click in the “Enable Access List” check box.1. Select either “Accept all devices listed below” or “Deny all devices listed 2. below” by clicking the appropriate radio button. Selecting “Accept…” causes all devices listed by MAC address to access the FiOS Router’s wireless network. Selecting “Deny…” causes all listed devices to be denied access.Enter the MAC address of a device in the “Client MAC address” text box.3. Click 4. Add.Repeat steps 3 and 4 to add more devices to the list.5. When finished listing devices, click 6. Apply.To remove a MAC address, select it from the “List” list box, then click Remove.802.11b/g/n ModeThis option allows the user to select the wireless communication standard compatible with the devices to be connected on the wireless network from the drop-down list. Options include Compatibility (802.11b, g, and n devices can connect) Legacy (only 802.11b and g devices can connect), and Performance (only 802.11n devices can join).
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.423.5d Other Advanced Wireless OptionsClicking Other Advanced Wireless Options at the bottom of the Advanced Security Settings screen generates (after clicking through the “Warning” screen) another “Advanced Wireless Options” screen.Transmission RateAlways set to “Auto.”Transmit Power Adjust the power of the FiOS Router’s wireless signal by entering a percentage in this text box. CTS Protection Mode Activating CTS (Clear to Send) Protection Mode allows mixed 802.11b/g/n networks to operate at maximum efficiency. Select Auto from the drop-down list to activate. Select None to deactivate .CTS Protection Type Select from the two options: cts-only (for mixed 802.11b/g/n networks) or rts-cts (for 802.11a/b/g networks).
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.43Frame Burst - Max Number Frame Burst allows packet bursting, which increases overall network speed. Enter the maximum number of frame bursts in this text box.Frame Burst - Burst Time Enter the burst time of the frame bursts in this text box.Beacon Interval Enter the time period of the beacon interval in this text box.DTIM Interval Enter the DTIM (Delivery Traffic Indication Message) interval value (in milliseconds) in this text box. A DTIM is a countdown mechanism for the FiOS Router, informing wireless network clients of the next window for listening to broadcast and multicast messages.Fragmentation Threshold Setting the correct fragmentation threshold can increase the reliability of frame transmissions on the wireless network. Enter the fragmentation threshold in this text box.RTS ThresholdEnter the RTS (Request to Send) threshold in this text box. This setting controls what size data packet the low level RF protocol issues to an RTS packet.MSDU Aggregation Use these radio buttons to enable or disable MSDU aggregation.MPDU Aggregation Use these radio buttons to enable or disable MPDU aggregation.
Setting Up a Wireless Network3.5 Advanced Security Settings3© 2011 Verizon. All Rights Reserved.44802.11 Guard Interval Always set to “Dynamic.”3.5e WMM SettingsClicking WMM Settings at the bottom of the Advanced Wireless Options screen generates (after clicking through the “Warning” screen) the “Wireless QoS (WMM)” screen. This screen allows the user to prioritize the types of data coming over the FiOS Router’s wireless network.Wireless QoS (WMM) Click in the check box to enable/disable Wireless QoS.WMM Power SaveClick in the check box to enable/disable WMM Power Save.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.45Priority Table The upper table in the Wireless QoS screen is the Priority Table.Use the green up and down arrows to adjust the priority of a particular type of wireless data. The data type at the top of the table has the highest priority on the wireless network; at the bottom is the lowest. Additionally, the user can add a custom type of data by clicking Add and, in the screen that appears, creating a new type of data tag. Finally, clicking the Action icon in the row corresponding to an existing type of data allows the user to modify that type of data’s Tag and WMM access.Admission Control Table The lower table in the Wireless QoS screen is the Admission Control Table.This table allows the user to adjust a wireless data type’s admission control by selecting Yes/No from the corresponding row’s drop-down list. Also, if needed, enter a Quota amount in the appropriate Quota text box.
Setting Up a Wireless Network3.6 Setting Up a Wireless Client 3© 2011 Verizon. All Rights Reserved.463.6 Setting Up a Wireless Client If the computer has wireless capabilities and is running Windows XP, Vista, or 7, it will automatically recognize the existing wireless network and try to create a wireless connection. View this connection under Windows’ “Network Connections.” 3.6a Setting Up a Wireless Windows Client (Windows 7)If the computer has wireless capabilities and is running Windows 7, it will automatically recognize the existing wireless network and try to create a wireless connection. To manually connect to a wireless network:Click the wireless icon the system tray (in the lower right corner of the 1. desktop) and, from the menu that appears, click the FiOS Router’s wireless network name from the list.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.47When the “Connect” button appears under the network’s name, click on it.2. A “Connect to a Network” window appears. Enter the security key of the 3. wireless network in the appropriate text box, then click OK.
Setting Up a Wireless Network3.6 Setting Up a Wireless Client 3© 2011 Verizon. All Rights Reserved.48The connection is made. To check the status of the connection, click on the 4. wireless icon in the service tray again. In the example, the computer has successfully joined the wireless network “DWYL7.”3.6b Setting Up a Wireless Windows Client (Windows Vista)If the computer has wireless capabilities and is running Windows Vista, it will automatically recognize the existing wireless network and try to create a wireless connection. View this connection under Windows’ “Network Connections.” Click the wireless icon the system tray (in the lower right corner of the 1. desktop) and, from the menu that appears, select Connect to a Network.A “Connect to a Network” window appears. Select the FiOS Router’s 2. wireless network.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.49Another Connect to a Network window appears. Enter the WPA key of the 3. network in the appropriate text box.Click 4. Connect. A third Connect to a Network window appears, stating that the connection was successful.
Setting Up a Wireless Network3.6 Setting Up a Wireless Client 3© 2011 Verizon. All Rights Reserved.503.6c Setting Up a Wireless Windows Client (Windows XP)This section assumes the FiOS Router’s wireless network is set up with WPA security.Click 1. Network Connections in the Control Panel. The “Network Connections” window appears.Double-click the wireless connection icon. The “Wireless Network 2. Connection” screen appears, displaying the available wireless connections. Select the FiOS Router’s network.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.51Click the connection once to mark it, then click 3. Connect at the bottom of the screen. The following login window appears, asking for a “Network Key,” which is the pre-shared key used when configuring the FiOS Router’s WPA security (see the “WPA” section in this chapter).Enter the network (WPA) key in both text boxes and click 4. Connect. After the connection is established, its status will change to “Connected,” as shown below. An icon appears in the notification area, announcing the successful initiation of the wireless connection.Test the connection by disabling all other connections in the Network 5. Connections window and surfing the Internet.
Setting Up a Wireless Network3.6 Setting Up a Wireless Client 3© 2011 Verizon. All Rights Reserved.52Manual Wireless Network ConnectionIf the login window shown in step 3 does not appear and the connection attempt fails, configure the connection manually using the following procedure: Click the connection once to mark it and then click 1. Change Advanced Settings in the “Related Tasks” box on the left part of the window. The “Wireless Network Connection Properties” window appears. Select 2. Wireless Networks.
FiOS Router User Manual© 2011 Verizon. All Rights Reserved.53Click the connection to highlight it, then click 3. Properties. The connection’s “Properties Window” appears.From the “Network Authentication” drop-down list, select “Open.”4. From the “Data Encryption” drop-down list, select “WPA.”5. Enter the pre-shared key in both the “Network key” and the “Confirm 6. network key” text boxes. Click 7. OK, then OK again. When attempting to connect to the wireless network, the login window 8. appears, pre-populated with the pre-shared key. Press Connect to connect. Since the network is now secured, only users who know the pre-shared key will be able to connect.
54© 2011 Verizon. All Rights Reserved.4Conguring My Network Settings4.0 Introduction4.1 Accessing the My Network Settings4.2 Using the My Network Settings
55© 2011 Verizon. All Rights Reserved.Once the FiOS Router is physically connected and the FiOS Router’s Main screen is displayed in a web browser, a list of devices connected to the FiOS Router’s network appears in the “My Network” column of the screen. From here, basic network settings can be congured.
Conguring My Network Settings4.1 Accessing My Network Settings4© 2011 Verizon. All Rights Reserved.564.1 Accessing My Network SettingsTo access My Network, click the “My Network ” icon in the Main screen.The “My Network” screen appears:On the far right side of the screen, in the “Connected Devices” section, is a list of the devices currently connected to the FiOS Router’s network, sorted by connection type and number. The rest of the screen contains the “My Network” section, which displays each device connected to the FiOS Router’s network, and a series of basic configuration settings for each device.
FiOS Router User Manual57© 2011 Verizon. All Rights Reserved.4.2 Using My Network SettingsVarious settings can be accessed for a particular device, as follows.4.2a Access DeviceFor devices that can be accessed (such as Internet cameras and networked hard drives), locate it in the My Network column, then click Access Devices to use the device over the network.4.2b Access Shared FilesTo access the shared files on a particular device, locate the device in the My Network column, then click Access Shared Files. A list of shared files appears on the screen.4.2c Website BlockingClicking Website Blocking generates the “Parental Control” screen. For more information about using parental controls, see chapter 7, “Using Parental Controls.”
Conguring My Network Settings4.2 Using My Network Settings4© 2011 Verizon. All Rights Reserved.584.2d Block Internet ServicesInternet services blocking is used to prevent a device on the network from accessing particular services available on the Internet, such as receiving email or downloading files from FTP sites. To set up Internet services blocking on a networked device:Locate the device in the My Network column, then click 1. Block Internet Services. The “Access Control” screen appears. Click 2. Add in the “Networked Computer/Device” column. The “Add Access Control Rule” screen appears.If this access control rule applies to all networked devices, select “Any” from 3. the “Networked Computer/Device” list box. Select the Internet protocol to be blocked from the “Protocol” drop- 4. down list.
FiOS Router User Manual59© 2011 Verizon. All Rights Reserved.If this rule will be active continuously, select 5. Always from the “Schedule” drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).Note: Make sure the FiOS Router’s date and time settings for your time zone are set correctly for schedule rules to function properly. Click 6. Apply to save the changes. The Access Control screen will display a summary of the access control rule. The user may disable an access control and the service made available without having to remove the service from the Access Control table. This may be useful to make the service available only temporarily, with the expectation that the restriction will be reinstated later. To temporarily disable an access control, clear the check box next to the tnetwork computer/device. To reinstate the restriction at a later time, select the check box next to the tnetwork computer/device. To remove an access restriction from the Access Control table, click t Remove for the service. The service will be removed from the Access Control table. Note: When Web Filtering is enabled, HTTP services cannot be blocked by access control.
Conguring My Network Settings4.2 Using My Network Settings4© 2011 Verizon. All Rights Reserved.604.2e Port ForwardingActivating “Port Forwarding” allows the network to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applications, for example), as well as allowing Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding. The “Port Forwarding” screen appears. To set up basic por t for warding:Click the arrow next to “Specify IP” to display a menu and either enter the IP 1. address of the item to port forward from, or choose an item from the drop-down menu.Click the arrow next to “Protocol” and select a pre-configured application 2. from the drop-down menu.Select an option from the “Destination Ports” drop-down list. If a single port 3. or range of ports is selected, enter the port numbers in the text boxes that appear.Click 4. Add. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen.
FiOS Router User Manual61© 2011 Verizon. All Rights Reserved.To set up advanced por t forwarding:Click the arrow next to “Specify IP” to display a menu and either enter the IP 1. address of the item to port forward from, or choose an item from the drop-down menu.Click the arrow next to “Protocol” and select a pre-configured application 2. from the drop-down menu.Select an option from the “Destination Ports” drop-down list. If a single port 3. or range of ports is selected, enter the port numbers in the text boxes that appear.Click 4. Advanced. The advanced port forwarding options appear.Select the connection with which this port forwarding rule will be active 5. from the “WAN Connection Type” drop-down list.To select a port to forward communications to (this is optional), select an 6. option from the “Forward to” drop-down list. If a single port or range of ports is selected, enter the port numbers in the text boxes that appear. If this port will be active all the time, select “Always” from the “Schedule” 7. drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
Conguring My Network Settings4.2 Using My Network Settings4© 2011 Verizon. All Rights Reserved.62Click 8. Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen.Note: Some applications, such as FTP, TFTP, PPTP, and H323, require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with the aforementioned applications contain information that allows them to be routed correctly. An ALG is needed to handle these packets and ensure they reach their intended destinations. The FiOS Router is equipped with a robust list of ALG modules, enabling maximum functionality in the local network. The ALG is automatically assigned based on the destination port. 4.2f View Device DetailsTo view information about a networked device, or to test a device’s connection, locate the device in the My Network column, then click View Device Details. The “Device Information” screen appears.
FiOS Router User Manual63© 2011 Verizon. All Rights Reserved.Click 1. Test Connectivity. The “Diagnostics” screen appears.The FiOS Router automatically runs a ping test, and the results are displayed 2. in the Diagnostics screen.4.2g Rename This DeviceTo rename a networked device, locate the device in the My Network column, then click Rename This Device. The “Rename Device” screen appears. Enter the new name of the device in the “New Name” text box and, if needed, select a new icon for the device from the “New Icon” drop-down list.
64© 2011 Verizon. All Rights Reserved.5Using Network Connections5.0 Introduction5.1 Accessing Network Connections5.2 Network (Home/Oce) Connection5.3 Ethernet Connection5.4 Wireless Access Point Connection5.5 Coax Connection5.6 Broadband Ethernet Connection5.7 Broadband Coax Connection5.8 WAN PPPoE Connection5.9 WAN PPPoE 2 Connection
65© 2011 Verizon. All Rights Reserved.The FiOS Router supports various local area network (LAN) and wide area network (WAN, or Internet) connections via Ethernet or coaxial cables. The “Network Connections” screens are used to congure the various aspects of the FiOS Router’s network and Internet connections, and create new connections.
Using Network Connections5.1 Accessing Network Connections 566© 2011 Verizon. All Rights Reserved.5.1 Accessing Network Connections Caution! The settings covered in this chapter should be configured by experienced network technicians only.To access the FiOS Router’s network connections, in the “My Network” screen, click Network Connections from the menu on the left side. The “Network Connections” screen appears.Click Advanced to expand the screen and display all connection entries.To select a connection, click on its name. The rest of this chapter describes the different network connections available on the FiOS Router, as well as the connection types that can be created.
FiOS Router User Manual67© 2011 Verizon. All Rights Reserved.5.2 Network (Home/Office) ConnectionSelect Network (Home/Office) in the Network Connections screen to generate the “Network (Home/Office) Properties” screen. This screen displays a list of the local network’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).Note: When a network is disabled, its formerly underlying devices will not be able to get the DHCP address from the network interface to which they were connected. The Network (Home/Office) connection is used to combine several network devices under one virtual network. For example, a home/office network can be created for Ethernet and other network devices.
Using Network Connections5.2 Network (Home/Oce) Connection568© 2011 Verizon. All Rights Reserved.5.2a Configuring the Home/Office NetworkClick Settings in the “Network (Home/Office) Properties” screen to generate a second “Network (Home/Office) Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the connection status of the network.When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (options: Broadband Connection, Network [Home/Office], or DMZ).Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.
FiOS Router User Manual69© 2011 Verizon. All Rights Reserved.Internet ProtocolThis section has three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection will have no IP address. This is useful if the connection operates under a bridge. Obtain an IP Address Automatically Select this option if the network connection is required by the ISP to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by entering another subnet mask address.Use the Following IP Address Select this option if the network connection uses a permanent (static) IP address, then the IP address and subnet mask address. BridgeThe “Bridge” section of the Configure Network (Home/Office) screen is used to configure the LAN devices connected to the FiOS Router. By default, the Ethernet, Coax, and Wireless Access Point connections are activated. Do not change these settings unless instructed to do so by the ISP. Status The “Status” column displays the connection status of a particular device.STP Click in the device’s “STP” check box to enable Spanning Tree Protocol on the device. This protocol provides path redundancy while preventing undesirable loops in the network.Action The “Action” column contains an icon that, when clicked, generates the configuration screen of the particular device.
Using Network Connections5.2 Network (Home/Oce) Connection570© 2011 Verizon. All Rights Reserved.DNS Server Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. Specify such an address manually, according to the information provided by the ISP. To manually configure DNS ser ver addresses, selec t Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary. IP Address Distribution The “IP Address Distribution” section of the Configure Network (Home/Office) screen is used to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.Disabled Select this option if statically assigning IP addresses to the network devices.DHCP Server To set up the network bridge to function as a DHCP server:Select 1. DHCP Server.Enter the IP address at which the FiOS Router starts issuing addresses in the 2. “Start IP Address” text boxes. Since the FiOS Router’s default IP address is 192.168.1.1, the Start IP Address should be 192.168.1.2. Enter the end of the IP address range used to automatically issue IP 3. addresses in the “End IP Address” text boxes. The “maximum” IP address that can be entered here is 192.168.1.254.Enter the subnet mask address in the “Subnet Mask” text boxes. The subnet 4. mask determines which portion of a destination LAN IP address is the network portion, and which portion is the host portion.
FiOS Router User Manual71© 2011 Verizon. All Rights Reserved.If Windows Internet Naming Service (WINS) is being used, enter the WINS 5. server address in the “WINS Server” text boxes. Enter the amount of time a network device will be allowed to connect to the 6. FiOS Router with its currently issued dynamic IP address in the “Lease Time in Minutes” text box. Click in the “Provide Host Name If Not Specified by Client” check box to have 7. the FiOS Router automatically assign network devices with a host name, in case a host name is not provided by the user. DHCP Relay Select this option to have the FiOS Router function as a DHCP relay, and enter the IP address in the screen that appears.Routing The FiOS Router can be configured to use static or dynamic routing. Dynamic routing automatically adjusts how packets travel on the network, while static routing specifies a fixed routing path to neighboring destinations. To configure routing:Enter a device metric in the “Device Metric” text box. The device metric is a 1. value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth and delay time. Click in the “Default Route” check box to define this device as a 2. default route. Click in the “Multicast - IGMP Proxy Internal” check box to activate 3. multicasting. Multicasting enables the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups.
Using Network Connections5.3 Ethernet Connection 572© 2011 Verizon. All Rights Reserved.Routing TableClicking New Route generates the “New Route” window, where a new route can be configured.Additional IP AddressesClicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Network (Home/Office) connection.5.3 Ethernet Connection An Ethernet connection connects computers to the FiOS Router using Ethernet cables, either directly or via network hubs and switches. Click Ethernet in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Ethernet” link below “Network [Home/Office]”) to generate the “Ethernet Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect.
FiOS Router User Manual73© 2011 Verizon. All Rights Reserved.5.3a Configuring the Ethernet ConnectionClick Settings at the bottom-right of the Ethernet Properties screen to generate another “Ethernet Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the connection status of the Ethernet switch.When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (Network [Home/Office], Broadband Connection, or DMZ).Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network.
Using Network Connections5.3 Ethernet Connection 574© 2011 Verizon. All Rights Reserved.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.Additional IP AddressesClicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Ethernet connection.HW Switch PortsThis section displays the connection status of the FiOS Router’s four Ethernet ports. Clicking on a connection’s “Action” icon (in the column on the right) generates the “Port Settings” screen, where ingress and egress policies can be edited.
FiOS Router User Manual75© 2011 Verizon. All Rights Reserved.5.4 Wireless Access Point Connection A Wireless Access Point connection connects devices wirelessly. Click Wireless Access Point in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Wireless Access Point” link below “Network [Home/Office]”) to generate the “Wireless Access Point Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box).Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect.5.4a Configure Wireless Access PointClick Settings at the bottom-right of the Wireless Access Point Properties screen generates a second “Wireless Access Point Properties” screen.
Using Network Connections5.4 Wireless Access Point Connection 576© 2011 Verizon. All Rights Reserved.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the status of the wireless access point connection.When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ).Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.Additional IP AddressesClicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Wireless Access Point connection.
FiOS Router User Manual77© 2011 Verizon. All Rights Reserved.5.5 Coax Connection A Coax connection connects devices (such as set-top boxes) to the FiOS Router using a coaxial cable. Click Coax in the Network Connections screen (if needed, click Advanced at the bottom of the screen to reveal the “Coax” link below “Network [Home/Office]”) to generate the “Coax Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box).Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect.5.5a Configure CoaxClick Settings at the bottom-right of the Coax Properties screen generates a second “Coax Properties” screen.
Using Network Connections5.5 Coax Connection 578© 2011 Verizon. All Rights Reserved.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the status of the coax connection.When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ).Connection Type Displays the type of connection. Physical Address Displays the physical address of the network card used for the network.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.Coax Link Set up the coax link options in this section of the Configure Coax screen. Options include Channel, Privacy, and Password. Channel Select the Channel from the drop-down list (select from 1-6, or “Automatic”).Privacy Toggle “Privacy” by clicking in the “Enabled” check box. If Privacy is activated, all devices connected via coaxial cable must use the same password. We recommend leaving the Privacy option deactivated. Password Enter the Coax Link password in this text box. CM Ratio Select the CM Ratio from the drop-down menu here.
FiOS Router User Manual79© 2011 Verizon. All Rights Reserved.Additional IP AddressesClicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the Coax Link Ethernet connection.Coax Connection StatusClick Go to LAN Coax Stats to generate the “Coax Connection Status” screen, which gives an overview of all the devices connected to the FiOS Router via coaxial cable.
Using Network Connections5.6 Broadband Ethernet Connection 580© 2011 Verizon. All Rights Reserved.5.6 Broadband Ethernet Connection A Broadband Ethernet connection connects the FiOS Router to the Internet using an Ethernet cable. Click Broadband Connection (Ethernet) from the Network Connections screen to generate the “Broadband Connection (Ethernet) Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Rule Name” text box).Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect.
FiOS Router User Manual81© 2011 Verizon. All Rights Reserved.5.6a Configuring the Broadband Ethernet ConnectionClick Settings at the bottom-right of the first Broadband Connection (Ethernet) Properties window to generate another “Broadband Connection (Ethernet) Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.Status Displays the status of the Ethernet connection (“Down,” “Connected,” etc.)When should this rule occur? Displays when the rule is active. To configure rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ).Connection Type Displays the type of connection. Since this is an Ethernet Connection, “Ethernet” is displayed.
Using Network Connections5.6 Broadband Ethernet Connection 582© 2011 Verizon. All Rights Reserved.Physical Address Displays the physical address of the network card used for the network.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.Internet ProtocolThis section includes three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection has no IP address. This is useful if the connection is operating under a bridge. Obtain an IP Address Automatically Select this option if the ISP requires the connection to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by clicking in the “Override Subnet Mask” check box and entering another subnet mask address. Additionally, the DHCP lease can be renewed and/or released by clicking on the appropriate “DHCP Lease” button. The “Expires In” value displays how long until the DHCP lease expires. Use the Following IP Address Select this option if the connection uses a permanent (static) IP address. The ISP should provide this address, along with a subnet mask address, default gateway address, and, optionally, primary and secondary DNS server addresses. DNS Server The Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. This connection can be configured to automatically obtain a DNS server address, or an address can be specified manually, according to the information provided by the ISP. To configure the connection to automatically obtain a DNS server address, select Obtain DNS Server Address Automatically from the “DNS Server” drop-down list. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary.
FiOS Router User Manual83© 2011 Verizon. All Rights Reserved.IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Ethernet) screen is used to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.Caution! We strongly recommend leaving this setting at “Disabled.” Disabled Select this option if statically assigning IP addresses to the network devices.Routing Routing Mode Select one of the following two Routing modes: Routet - Select this option to cause the FiOS Router to act as a router between two networks. NAPTt - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address. Use NAPT if the local network contains multiple devices, a topology that necessitates port translation in addition to address translation.Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as a the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups.
Using Network Connections5.7 Broadband Coax Connection 584© 2011 Verizon. All Rights Reserved.Routing TableClicking New Route generates the “New Route” window, where a new route can be configured.Internet Connection FirewallClick in the “Enabled” check box to activate the FiOS Router’s firewall on the connection.Additional IP AddressesClicking New IP Address generates the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection.5.7 Broadband Coax Connection A Broadband Coax connection connects the FiOS Router to the Internet using a coaxial cable. Click Broadband Connection (Coax) in the Network Connections screen to generate the “Broadband Connection (Coax) Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box).Note: If disabling the connection, the FiOS Router must be rebooted for the change to take effect.
FiOS Router User Manual85© 2011 Verizon. All Rights Reserved.5.7a Configuring the Broadband Coax ConnectionClick Settings at the bottom of the Broadband Connection (Coax) Properties screen to generate another “Broadband Connection (Coax ) Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless you are familiar with networking concepts.Status Displays the status of the connection (“Down,” “Connected,” etc.).
Using Network Connections5.7 Broadband Coax Connection 586© 2011 Verizon. All Rights Reserved.When should this rule occur? Displays when the rule is active. To schedule rules, see the “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (options: Network [Home/Office], Broadband Connection, or DMZ).Connection Type Displays the type of connection. Since this is a coaxial connection, “Coax” is displayed.Physical Address Displays the physical address of the network card used for the network.MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic” sets the MTU at 1500. Other choices include “Automatic by DHCP,” which sets the MTU according to the DHCP connection, and “Manual,” which allows the MTU to be set manually.Coax Link Check and configure the coax link connection in this section of the screen. Auto Detection Select whether you want the FiOS Router to automatically detect a coaxial link here.Privacy Toggle “Privacy” by clicking in the “Enabled” check box. If Privacy is activated, all devices connected via coaxial cable must use the same password. We recommend leaving the Privacy option deactivated. Password Enter the Coax Link password here.CM Ratio Select the CM Ratio from the drop-down menu here.WAN Coax Connection SpeedsThis section displays the FiOS Router’s Tx and Rx speeds (in Mbps).
FiOS Router User Manual87© 2011 Verizon. All Rights Reserved.Internet ProtocolThis section includes three options: No IP Address, Obtain an IP Address Automatically, and Use the Following IP Address. No IP Address Select this option if the connection has no IP address. This is useful when the connection is operating under a bridge. Obtain an IP Address Automatically Select this option if the ISP requires the connection to obtain an IP address automatically. The server assigning the IP address also assigns a subnet mask address, which can be overridden by clicking in the “Override Subnet Mask” check box and entering another subnet mask address. Additionally, the DHCP lease can be renewed and/or released by clicking on the appropriate “DHCP Lease” button. The “Expires In” value displays how long until the DHCP lease expires. Use the Following IP Address Select if the WAN connection is configured using a permanent (static) IP address. The ISP should provide this address, along with a subnet mask address, default gateway address, and, optionally, primary and secondary DNS server addresses. DHCP LeaseRenew or release the current DHCP lease by clicking on the appropriate button.DNS ServerThe Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. The connection can be set to automatically obtain a DNS server address, or an address can be set manually, according to information provided by the ISP. To configure the connection to automatically obtain a DNS server address, select Obtain DNS Server Address Automatically from the “DNS Server” drop-down list. To manually configure DNS server addresses, select Use the Following DNS Server Addresses. Specify up to two different DNS server addresses, one primary, the other secondary.
Using Network Connections5.7 Broadband Coax Connection 588© 2011 Verizon. All Rights Reserved.IP Address Distribution The “IP Address Distribution” section of the Configure Broadband Connection (Coax) screen allows the user to configure the FiOS Router’s Dynamic Host Configuration Protocol (DHCP) server parameters. The DHCP automatically assigns IP addresses to network devices. If enabled, make sure to configure the network devices as “DHCP Clients.” There are three options in this section: Disabled, DHCP Server, and DHCP Relay.Caution! We strongly recommend leaving this setting at “Disabled.” Disabled Select this option if statically assigning IP addresses to the network devices.DHCP Server To set up the Broadband Coax connection to function as a DHCP server:Select 1. DHCP Server.Enter the IP address at which the FiOS Router starts issuing addresses in the 2. “Start IP Address” text boxes. Since the FiOS Router’s default IP address is 192.168.1.1, the Start IP Address must be 192.168.1.2. Enter the end of the IP address range used to automatically issue IP 3. addresses in the “End IP Address” text boxes. The “maximum” IP address that can be entered here is 192.168.1.254. Enter the subnet mask address in the “Subnet Mask” text boxes. The subnet 4. mask determines which portion of a destination LAN IP address is the network portion, and which portion is the host portion. If a Windows Internet Naming Service (WINS) is being used, enter the WINS 5. server address in the “WINS Server” text boxes. Enter the amount of time a network device will be allowed to connect to the 6. FiOS Router with its currently issued dynamic IP address in the “Lease Time in Minutes” text box. Just before the time is up, the device’s user will need to make a request to extend the lease or get a new IP address. Click in the “Provide Host Name If Not Specified by Client” check box to have 7. the FiOS Router automatically assign network devices with a host name, in case a host name is not provided by the user.
FiOS Router User Manual89© 2011 Verizon. All Rights Reserved.DHCP Relay Select this option to have the FiOS Router function as a DHCP relay, and enter the IP address in the screen that appears.Routing Routing Mode Select one of the following two Routing modes: Routet - Select this option to cause the FiOS Router to act as a router between two networks. NAPTt - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address. Use NAPT if the local network contains multiple devices, a topology that necessitates port translation in addition to address translation.Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as a the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups. Internet Connection FirewallEnable or disable the firewall for this interface. It is recommended to keep the firewall enabled for all of the FiOS Router’s connection interfaces.Additional IP AddressesClick New IP Address to generate the “Additional IP Address Settings” screen, where additional IP addresses can be created to access the FiOS Router via the connection.
Using Network Connections5.8 WAN PPPoE Connection590© 2011 Verizon. All Rights Reserved.Coax Connection StatsClick Go to WAN Coax Stats to generate a new window that displays the FiOS Router’s WAN Coax connection statistics.5.8 WAN PPPoE ConnectionWAN Point-to-Point Protocol over Ethernet (PPPoE) relies on two widely accepted standards: Point-to-Point Protocol and Ethernet. PPPoE enables Ethernet networked computers to exchange information with computers on the Internet. PPPoE supports the protocol layers and authentication widely used in PPP and enables a point-to-point connection to be established in the normally multipoint architecture of Ethernet. A discovery process in PPPoE determines the Ethernet MAC address of the remote device in order to establish a session.Click WAN PPPoE in the Network Connections screen to generate the “WAN PPPoE Properties” screen. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box).
FiOS Router User Manual91© 2011 Verizon. All Rights Reserved.5.8a Configuring the WAN PPPoE ConnectionClick Settings in the WAN PPPoE Properties screen to generate another “WAN PPPoE Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.)When should this rule occur? Displays when the rule is active. To schedule rules, see “Advanced Settings” chapter.
Using Network Connections5.8 WAN PPPoE Connection592© 2011 Verizon. All Rights Reserved.Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ).Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492. Other choices include “Automatic,” which sets the MTU according to the connection to the ISP, and “Manual,” which allows the MTU to be set manually.Underlying Connection Specify the underlying connection above which the protocol initiates from the drop-down list, which displays all possible underlying devices. PPP ConfigurationPoint-to-Point Protocol (PPP) is the most popular method for transporting packets between the user and the ISP. Service Name Specify the networking peer’s service name, if provided by the ISP, in this text box.On-Demand To use PPP on demand to initiate the point-to-point protocol session only when packets are actually sent over the Internet, click in this check box. This option should be active on a limited basisIdle Time Before Hanging Up Enter the amount of idle time, in minutes, before the PPP session automatically ends .Time Between Reconnect Attempts In this text box, specify the duration between PPP reconnect attempts, as provided by the ISP.
FiOS Router User Manual93© 2011 Verizon. All Rights Reserved.PPP AuthenticationPoint-to-Point Protocol (PPP) currently supports four authentication protocols: Password Authentication Protocol (PAP), Challenge Handshake Authentication Protocol (CHAP), and Microsoft CHAP versions 1 and 2. Select the authentication protocols the FiOS Router may use when negotiating with a PPTP server in this section. Select all the protocols if no information is available about the server’s authentication methods. Note that encryption is performed only if Microsoft CHAP, Microsoft CHAP version 2, or both are selected.Warning: The PPP Authentication settings should not be changed unless instructed to do so by your ISP.Login User Name Enter the user name (provided by the ISP) in this text box.Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text. PAP, however, is not a secure authentication protocol. Man-in-the-middle attacks can easily determine the remote access client’s password. PAP offers no protection against replay attacks, remote client impersonation, or remote server impersonation. Support Challenge Handshake Authentication (CHAP) Click in this check box to activate CHAP, a challenge-response authentication protocol that uses MD5 to hash the response to a challenge. CHAP protects against replay attacks by using an arbitrary challenge string per authentication attempt. Support Microsoft CHAP Click in this check box if communicating with a peer that uses Microsoft CHAP authentication protocol. Support Microsoft CHAP Version 2 Select this check box if communicating with a peer that uses Microsoft CHAP Version 2 authentication protocol.
Using Network Connections5.8 WAN PPPoE Connection594© 2011 Verizon. All Rights Reserved.PPP CompressionThe PPP Compression Control Protocol (CCP) is responsible for configuring, enabling, and disabling data compression algorithms on both ends of the point-to-point link. It is also used to signal a failure of the compression/ decompression mechanism in a reliable manner. For each compression algorithm (BSD and Deflate), select one of the following from the drop-down list: Reject Selecting this option rejects PPP connections with peers that use the compression algorithm. If Reject is activated, throughput may diminish.Allow Selecting this option allows PPP connections with peers that use the compression algorithm. Require Selecting this option insures a connection with a peer using the compression algorithm. Internet ProtocolSelect one of the following Internet Protocol options from the “Internet Protocol” drop-down list:Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.Use the Following IP Address Select this option to configure the FiOS Router to use a permanent (static) IP address. The ISP should provide this address.
FiOS Router User Manual95© 2011 Verizon. All Rights Reserved.DNS ServerThe Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. The FiOS Router can be configured to automatically obtain a DNS server address, or the address can be entered manually, according to the information provided by the ISP. To configure the connection to automatically obtain a DNS server address, select Obtain DNS Server Address Automatically from the “DNS Server” drop-down list. To manually configure DNS server addresses, select Use the Following DNS Server Addresses from the “DNS Server” drop-down list. Up to two different DNS server addresses can be entered (Primary and Secondary).RoutingRouting Mode Select one of the following two Routing modes: Routet - Select this option to cause the FiOS Router to act as a router between two networks. NAPTt - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address. Use NAPT if the local network contains multiple devices, a topology that necessitates port translation in addition to address translation.Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups. Routing TableClicking New Route generates the “New Route” screen, where a new route can be configured.
Using Network Connections5.9 WAN PPPoE 2 Connection596© 2011 Verizon. All Rights Reserved.Internet Connection FirewallClick in the “Enabled” check box to activate the FiOS Router’s firewall on the WAN PPPoE connection. 5.9 WAN PPPoE 2 ConnectionClick WAN PPPoE 2 in the Network Connections screen to generate the “WAN PPPoE 2 Properties” screen. WAN PPPoE 2 is used for the FiOS Router’s PPPoE connections over coaxial cable. This screen displays a list of the connection’s properties. The only modifications that can be made from this screen are disabling the connection (by clicking Disable) or renaming the connection (by entering a new name in the “Name” text box).
FiOS Router User Manual97© 2011 Verizon. All Rights Reserved.5.9a Configuring the WAN PPPoE 2 ConnectionClick Settings in the WAN PPPoE 2 Properties screen to generate another “WAN PPPoE Properties” screen.General The top part of the screen displays general communication parameters. We recommend not changing the default values in this section unless familiar with networking concepts.Status Displays the connection status of the WAN PPPoE connection. (“Down,” “Disabled,” “Connected,” etc.)When should this rule occur? Displays when the rule is active. To schedule rules, see “Advanced Settings” chapter.Network Select the type of connection being configured from the drop-down list (Broadband Connection, Network (Home/Office), or DMZ).
Using Network Connections5.9 WAN PPPoE 2 Connection598© 2011 Verizon. All Rights Reserved.Connection Type Displays the type of connection. Since this is PPPoE connection, “PPPoE” is displayed. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. “Automatic, sets the MTU at 1492. Other choices include “Automatic,” which sets the MTU according to the connection to the ISP, and “Manual,” which allows the MTU to be set manually.Underlying Connection Specify the underlying connection above which the protocol initiates from the drop-down list, which displays all possible underlying devices. PPP ConfigurationPoint-to-Point Protocol (PPP) is the most popular method for transporting packets between the user and the ISP. Service Name Specify the networking peer’s service name, if provided by the ISP, in this text box.On-Demand To use PPP on demand to initiate the point-to-point protocol session only when packets are actually sent over the Internet, click in this check box. This option should be active on a limited basisIdle Time Before Hanging Up Enter the amount of idle time, in minutes, before the PPP session automatically ends .Time Between Reconnect Attempts In this text box, specify the duration between PPP reconnect attempts, as provided by the ISP. PPP AuthenticationPoint-to-Point Protocol (PPP) currently supports four authentication protocols: Password Authentication Protocol (PAP), Challenge Handshake Authentication Protocol (CHAP), and Microsoft CHAP versions 1 and 2. Select the authentication protocols the FiOS Router may use when negotiating with a PPTP server in this section. Select all the protocols if no information is available about the server’s authentication methods. Note that encryption is performed only if Microsoft CHAP, Microsoft CHAP version 2, or both are selected.Warning: The PPP Authentication settings should not be changed unless instructed to do so by your ISP.
FiOS Router User Manual99© 2011 Verizon. All Rights Reserved.Login User Name Enter the user name (provided by the ISP) in this text box.Login Password Enter the password (provided by the ISP) in this text box. Support Unencrypted Password (PAP) Password Authentication Protocol (PAP) is a simple, plain-text authentication scheme. The user name and password are requested by the networking peer in plain-text. PAP, however, is not a secure authentication protocol. Man-in-the-middle attacks can easily determine the remote access client’s password. PAP offers no protection against replay attacks, remote client impersonation, or remote server impersonation. Support Challenge Handshake Authentication (CHAP) Click in this check box to activate CHAP, a challenge-response authentication protocol that uses MD5 to hash the response to a challenge. CHAP protects against replay attacks by using an arbitrary challenge string per authentication attempt. Support Microsoft CHAP Click in this check box if communicating with a peer that uses Microsoft CHAP authentication protocol. Support Microsoft CHAP Version 2 Select this check box if communicating with a peer that uses Microsoft CHAP Version 2 authentication protocol. PPP CompressionThe PPP Compression Control Protocol (CCP) is responsible for configuring, enabling, and disabling data compression algorithms on both ends of the point-to-point link. It is also used to signal a failure of the compression/ decompression mechanism in a reliable manner. For each compression algorithm (BSD and Deflate), select one of the following from the drop-down list: Reject Selecting this option rejects PPP connections with peers that use the compression algorithm. If Reject is activated, throughput may diminish.Allow Selecting this option allows PPP connections with peers that use the compression algorithm. Require Selecting this option insures a connection with a peer using the compression algorithm.
Using Network Connections5.9 WAN PPPoE 2 Connection5100© 2011 Verizon. All Rights Reserved.Internet ProtocolSelect one of the following Internet Protocol options from the “Internet Protocol” drop-down list:Obtain an IP Address Automatically This option is selected by default. Change only if required by the ISP. The server that assigns the FiOS Router with an IP address also assigns a subnet mask. Override the dynamically assigned subnet mask by selecting the “Override Subnet Mask” and entering a different subnet mask.Use the Following IP Address Select this option to configure the FiOS Router to use a permanent (static) IP address. The ISP should provide this address.DNS ServerThe Domain Name System (DNS) is the method by which website or domain names are translated into IP addresses. The FiOS Router can be configured to automatically obtain a DNS server address, or the address can be entered manually, according to the information provided by the ISP. To configure the connection to automatically obtain a DNS server address, select Obtain DNS Server Address Automatically from the “DNS Server” drop-down list. To manually configure DNS server addresses, select Use the Following DNS Server Addresses from the “DNS Server” drop-down list. Up to two different DNS server addresses can be entered (Primary and Secondary).RoutingRouting Mode Select one of the following two Routing modes: Routet - Select this option to cause the FiOS Router to act as a router between two networks. NAPTt - Select this option to activate NAPT (Network Address and Port Translation), which refers to network address translation involving the mapping of port numbers and allows multiple machines to share a single IP address. Use NAPT if the local network contains multiple devices, a topology that necessitates port translation in addition to address translation.
FiOS Router User Manual101© 2011 Verizon. All Rights Reserved.Device Metric The device metric is a value used by the FiOS Router to determine whether one route is superior to another, considering parameters such as bandwidth, delay, and more. Default Route Click in this check box to define the connection as the default route. Multicast - IGMP Proxy Default Click in this check box to enable the FiOS Router to issue IGMP (Internet Group Management Protocol) host messages on behalf of hosts the FiOS Router discovers through standard IGMP interfaces. IGMP proxy enables the routing of multicast packets according to the IGMP requests of local network devices asking to join multicast groups. Routing TableClicking New Route generates the “New Route” screen, where a new route can be configured.Internet Connection FirewallClick in the “Enabled” check box to activate the FiOS Router’s firewall on the WAN PPPoE connection.
102© 2011 Verizon. All Rights Reserved.6Conguring Security Settings6.0 Introduction6.1 Overview6.2 Firewall6.3 Access Control6.4 Port Forwarding6.5 DMZ Host6.6 Port Triggering6.7 Remote Administration6.8 Static NAT6.9 Advanced Filtering6.10 Security Log
103© 2011 Verizon. All Rights Reserved.The FiOS Router’s security suite includes comprehensive and robust security services: Stateful Packet Inspection, rewall security, user authentication protocols, and password protection mechanisms. These features help protect users’ computers from security threats on the Internet.
Conguring Security Settings6.1 Overview 6104© 2011 Verizon. All Rights Reserved.6.1 Overview This chapter covers the following security features: Firewallt - select the security level for the firewall. Accesst Control - restrict access from the local network to the Internet. Portt Forwarding - enable access from the Internet to specified services provided by computers on the local network.DMZt Host - configure a network host to receive all traffic arriving at the FiOS Router which does not belong to a known session. Portt Triggering - define port triggering entries to dynamically open the firewall for some protocols or ports. Remotet Administration - enable remote configuration of the FiOS Router from any Internet-accessible computer. Statict NAT - allow multiple static NAT IP addresses to be designated to devices on the network.Advancedt Filtering - control the firewall’s settings and rules. Securityt Log - view and configure the security log.
FiOS Router User Manual105© 2011 Verizon. All Rights Reserved.6.2 FirewallThe FiOS Router’s firewall is the cornerstone of the FiOS Router’s security suite. It has been exclusively tailored to the needs of the residential/office user and is pre-configured to provide optimum security. The firewall provides both the security and flexibility home and office users seek. It provides a managed, professional level of network security while enabling the safe use of interactive applications, such as Internet gaming and video-conferencing. Additional features, including surfing restrictions and access control, can also be configured locally through the FiOS Router’s GUI, or remotely by a service provider. The firewall also supports advanced filtering, designed to allow comprehensive control over the firewall’s behavior. Specific input and output rules can be defined, the order of logically similar sets of rules can be controlled, and distinctions between rules that apply to Internet and local network devices can be made. The firewall regulates the flow of data between the local network and the Internet. Both incoming and outgoing data are inspected and then either accepted (allowed to pass through the FiOS Router) or rejected (barred from passing through the FiOS Router) according to a flexible and configurable set of rules. These rules are designed to prevent unwanted intrusions from the outside, while allowing local network users access to required Internet services. The firewall rules specify what types of services available on the Internet can be accessed from the local network and what types of services available in the local network can be accessed from the Internet. Each request for a service the firewall receives, whether originating in the Internet or from a computer in the local network, is checked against the firewall rules to determine whether the request should be allowed to pass through the firewall. If the request is permitted to pass, all subsequent data associated with this request (a “session”) will also be allowed to pass, regardless of its direction.
Conguring Security Settings6.2 Firewall6106© 2011 Verizon. All Rights Reserved.For example, when accessing a website on the Internet, a request is sent out to the Internet for this site. When the request reaches the FiOS Router, the firewall identifies the request type and origin (HTTP and a specific computer in the local network, in this case). Unless the FiOS Router is configured to block requests of this type from this computer, the firewall allows this request to pass out onto the Internet. When the website is returned from the web server, the firewall will associate it with this session and allow it to pass, regardless of whether HTTP access from the Internet to the local network is blocked or permitted. Note that it is the origin of the request, not subsequent responses to this request, which determines whether a session can be established or not. 6.2a General ScreenThe “General” screen is used to configure the FiOS Router’s basic firewall settings.
FiOS Router User Manual107© 2011 Verizon. All Rights Reserved.The FiOS Router features three pre-defined firewall security levels: Maximum, Typical, and Minimum. The table below summarizes the behavior of the FiOS Router for each of the three security levels.Security Level Internet requests (incoming traffic) Local network requests (outgoing traffic)Maximum Security Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens. Limited - Only commonly used services, such as web browsing and email, are permitted.Typical Security Blocked - No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens. Unrestricted - All services are permitted, except as configured in the Access Control screen.Minimum Security Unrestricted - Permits full access from Internet to local network; all connection attempts are permitted.Unrestricted - All services are permitted, except as configured in the Access Control screen. These services include Telnet, FTP, HTTP, HTTPS, DNS, IMAP, POP3 and SMTP. Note: Some applications (such as some Internet messengers and peer-to-peer client applications) tend to use these ports if they cannot connect with their own default ports. When applying this behavior, these applications will not be blocked outbound, even at the Maximum Security level.
Conguring Security Settings6.3 Access Control 6108© 2011 Verizon. All Rights Reserved.To configure the FiOS Router’s firewall security settings: From the General screen, select a security level by clicking the appropriate 1. radio button. Using the Minimum Security setting may expose the local network to significant security risks, and thus should only be used for short periods of time. Check the “Block IP Fragments” box to protect the local network from 2. a common type of hacker attack that uses fragmented data packets to sabotage the network. Note that VPN over IPSec and some UDP-based services make legitimate use of IP fragments. IP fragments must be allowed to pass into the local network to use these services. Click 3. Apply to save changes. 6.3 Access Control Access control is used to block specific computers within the local network (or even the whole network) from accessing certain services on the Internet. For example, one computer can be prohibited from surfing the Internet, another computer from transferring files using FTP, and the whole network from receiving incoming email. Access control defines restrictions on the types of requests that can pass from the local network out to the Internet, and thus may block traffic flowing in both directions. In the email example given above, computers in the local network can be prevented from receiving email by blocking their outgoing requests to POP3 servers on the Internet. Access control also incorporates a list of preset services in the form of applications and common port settings.
FiOS Router User Manual109© 2011 Verizon. All Rights Reserved.6.3a Allow or Restrict ServicesTo view and allow/restrict these services: Select 1. Access Control from the left side of any Security screen. The “Access Control” screen appears. Note: The “Allowed” section is only visible when the firewall is set to “Maximum.” Click 2. Add. The “Add Access Control Rule” screen appears. Note: To block a service, click Add in the “Blocked” section of the Access Control screen. To allow outgoing traffic, click Add in the “Allowed” section of the screen.
Conguring Security Settings6.3 Access Control 6110© 2011 Verizon. All Rights Reserved.If this access control rule applies to all networked devices, select 3. Any from the “Networked Computer/Device” list box. If this rule applies to certain devices only, select User Defined and click Add. Then, create and add a network object (for more details about adding network objects, see the “Advanced Settings” chapter of this manual).Select the Internet protocol to be allowed or blocked from the “Protocol” 4. drop-down list.If the rule will be active all the time, select 5. Always from the “When should this rule occur?” drop-down list. If the rule will only be active at certain times, select User Defined and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).Click 6. Apply to save the changes. The Access Control screen will display a summary of the new access control rule. Note: To block a service not included in the list, select User Defined from the Protocol drop-down menu. The “Edit Service” screen appears. Define the service, then click OK. The service will then be automatically added to the top section of the “Add Access Control Rule” screen, and will be selectable. An access control can be disabled and the service made available without having to remove the service from the Access Control table. This may be useful to make the service available temporarily, with the expectation that the restriction will be reinstated later. To temporarily disable an access control, clear the check box next to the tservice name. To reinstate the restriction at a later time, select the check box next to the tservice name. To remove an access restriction from the Access Control table, click t Remove for the service. The service will be removed from the Access Control table.
FiOS Router User Manual111© 2011 Verizon. All Rights Reserved.6.4 Port Forwarding Activating “Port Forwarding” allows the network to be exposed to the Internet in certain limited and controlled ways, enabling some applications to work from the local network (game, voice, and chat applications, for example), as well as allowing Internet access to servers in the local network. To set this up on a networked device, locate the device in the My Network column, then click Port Forwarding. The “Port Forwarding” screen appears. To set up basic por t for warding:Click the arrow next to “Specify IP” to display a menu and either enter the IP 1. address of the item to port forward from, or choose an item from the drop-down menu.Click the arrow next to “Protocol” and select a pre-configured application 2. from the drop-down menu.Select an option from the “Destination Ports” drop-down list. If a single port 3. or range of ports is selected, enter the port numbers in the text boxes that appear.Click 4. Add. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen.To set up advanced por t forwarding:Click the arrow next to “Specify IP” to display a menu and either enter the IP 1. address of the item to port forward from, or choose an item from the drop-down menu.Click the arrow next to “Protocol” and select a pre-configured application 2.
Conguring Security Settings6.4 Port Forwarding 6112© 2011 Verizon. All Rights Reserved.from the drop-down menu.Select an option from the “Destination Ports” drop-down list. If a single port 3. or range of ports is selected, enter the port numbers in the text boxes that appear.Click 4. Advanced. The advanced port forwarding options appear.Select the connection with which this port forwarding rule will be active 5. from the “WAN Connection Type” drop-down list.To select a port to forward communications to (this is optional), select an 6. option from the “Forward to” drop-down list. If a single port or range of ports is selected, enter the port numbers in the text boxes that appear. If this port will be active all the time, select “Always” from the “Schedule” 7. drop-down list. If the rule will only be active at certain times, select “User Defined” and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual).
FiOS Router User Manual113© 2011 Verizon. All Rights Reserved.Click 8. Apply to save the changes. The new port forwarding rule appears in the “Applied rules” table at the bottom of the screen.Note: Some applications, such as FTP, TFTP, PPTP, and H323, require the support of special specific Application Level Gateway (ALG) modules to work inside the local network. Data packets associated with the aforementioned applications contain information that allows them to be routed correctly. An ALG is needed to handle these packets and ensure they reach their intended destinations. The FiOS Router is equipped with a robust list of ALG modules, enabling maximum functionality in the local network. The ALG is automatically assigned based on the destination port. 6.5 DMZ Host The DMZ (De-Militarized Zone) host feature allows one device on the network to operate outside the firewall. Designate a DMZ host: To use an Internet service, such as an online game or video-conferencing tprogram, not present in the Port Forwarding list and for which no port range information is available.To expose one computer to all services without restriction or security. tWarning: A DMZ host is not protected by the firewall and may be vulnerable to attack. Designating a DMZ host may also put other computers in the local network at risk. When designating a DMZ host, consider the security implications and protect it if necessary. To designate a local computer as a DMZ host: Select 1. DMZ Host from the left side of any Security screen. The “DMZ Host” screen appears.
Conguring Security Settings6.6 Port Triggering 6114© 2011 Verizon. All Rights Reserved.Click in the “DMZ Host IP Address” check box, then enter the IP address of 2. the computer to be designated as a DMZ host. Note that only one network computer can be a DMZ host at any time. Click 3. Apply. Click in the “DMZ Host IP Address” check box again to disable the DMZ host. 6.6 Port Triggering Port triggering can be described as dynamic port forwarding. By setting port triggering rules, inbound traffic will be allowed to arrive at a specific network host using ports different than those used for outbound traffic. When using port triggering, the outbound traffic triggers the ports at which inbound traffic is directed. For example, a gaming server is accessed using UDP protocol on port 2222. The gaming server then responds by connecting the user using UDP on port 3333 when a gaming session is initiated. In this case, port triggering must be used, since it conflicts with the following default firewall settings: The firewall blocks inbound traffic by default. tThe server replies to the FiOS Router’s IP, and the connection is not sent back tto the host, since it is not part of a session. To resolve the conflict, a port triggering entry must be defined, which allows inbound traffic on UDP port 3333 only after a network host generated traffic to UDP port 2222. This results in the FiOS Router accepting the inbound traffic from the gaming server, and sending it back to the network host which originated the outgoing traffic to UDP port 2222.
FiOS Router User Manual115© 2011 Verizon. All Rights Reserved.To configure por t triggering:Select 1. Port Triggering from the left side of any Security screen. The “Port Triggering” screen appears. Select either “User Defined” or “Show All Services” from the drop-down list 2. next to “Add.” If Show All Services is selected in step 2, select a Service from the list. The 3. service is added to the Port Triggering screen as an active protocol.If User Defined is selected in step 2, the “Edit Port Triggering Rule” screen 4. appears. Enter a service name in the appropriate text box, then configure its inbound and outbound trigger ports by clicking the appropriate links.
Conguring Security Settings6.7 Remote Administration 6116© 2011 Verizon. All Rights Reserved.6.7 Remote Administration The FiOS Router can be accessed and controlled not only from within the local network, but also from the Internet using remote administration. To access, selec t Remote Administration from the left side of any Security screen. The “Remote Administration” screen appears.Warning: Enabling Remote Administration puts the FiOS Router’s network at risk from outside attacks. 6.7a TelnetTelnet is used to create a command-line session and gain access to all system settings and parameters using a text-based terminal. Select the Telnet port to be used by clicking in the appropriate check box, then click Apply.
FiOS Router User Manual117© 2011 Verizon. All Rights Reserved.6.7b Web ManagementWeb Management is used to obtain access to the FiOS Router’s GUI and gain access to all settings and parameters, using a web browser. Both secure (HTTPS) and non-secure (HTTP) access is available. Select the port to be used by clicking in the appropriate text box, then click Apply.Note: Telnet and Web Management remote administration access may be used to modify or disable firewall settings. Local IP addresses and other settings can also be changed, making it difficult or impossible to access the FiOS Router from the local network. Therefore, remote administration access to Telnet or Web Management services should be activated only when absolutely necessary. 6.7c Diagnostic ToolsDiagnostic Tools are used for troubleshooting and remote system management by a user or the ISP. Note: Encrypted remote administration is performed using a secure SSL connection, and requires an SSL certificate. When accessing the FiOS Router for the first time using encrypted remote administration, a warning appears regarding certificate authentication because the FiOS Router’s SSL certificate is self-generated. When encountering this message under these circumstances, ignore it and continue. Even though this message appears, the self-generated certificate is safe and provides a secure SSL connection. 6.8 Static NATStatic NAT allows devices behind a firewall and configured with private IP addresses appear to have public IP addresses on the Internet. This allows an internal host, such as a web server, to have an unregistered (private) IP address and still be accessible over the Internet. To configure static NAT:Select 1. Static NAT from any Security screen. The “Static NAT” screen appears.
Conguring Security Settings6.8 Static NAT6118© 2011 Verizon. All Rights Reserved.Click 2. Add. The “Add NAT/NAPT Rule” screen appears.Select a source address from the “Specify Address” drop-down list in the 3. “Local Host” row, or enter a IP address in the text box to the right.Enter the public IP address in the “Public IP Address” text boxes.4. Select the WAN connection type from the “WAN Connection Type” drop-5. down list.If using port forwarding, activate the “Enable Port Forwarding…” check box, 6. then select a protocol from the “Protocol” drop-down menu.Repeat these steps to add more static IP addresses from the network.
FiOS Router User Manual119© 2011 Verizon. All Rights Reserved.6.9 Advanced FilteringAdvanced filtering is designed to allow comprehensive control over the firewall’s behavior. Specific input and output rules can be defined, the order of logically similar sets of rules controlled, and distinctions made between rules that apply to the Internet and rules that apply to local network devices. To access, selec t Advanced Filtering from any Security screen. The “Advanced Filtering” screen appears.Two sets of rules can be configured: input rules and output rules. Following is a description of the set ordering for inbound and outbound packets.
Conguring Security Settings6.9 Advanced Filtering6120© 2011 Verizon. All Rights Reserved.6.9a Inbound/Outbound Packets - Rule Sets There are numerous rules automatically inserted by the firewall to provide improved security and block harmful attacks. The pre-populated rules displayed are required for operation on the Verizon network. To configure advanced filtering rules, click Add next to the rule title. The “Add Advanced Filter” screen appears. To add an advanced filtering rule, define the following rule parameters:6.9c Matching To apply a firewall rule, a match must be made between IP addresses or ranges and ports. Use the “Source Address” and “Destination Address” drop-down lists to define the coupling of source and destination traffic. Port matching will be defined when selecting protocols. For example, if the FTP protocol is selected, port 21 will be checked for matching traffic flow between the defined source and destination IPs. 6.9d Operation This is where the action the rule will take is defined. Select one of the following radio buttons: Dropt - Deny access to packets that match the source and destination IP addresses and VCP reset to the origination peer.
FiOS Router User Manual121© 2011 Verizon. All Rights Reserved.Acceptt - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen. The data transfer session will be handled using Stateful Packet Inspection (SPI). Accept Packett - Allow access to packets that match the source and destination IP addresses and protocol ports defined in upper section of the screen. The data transfer session will not be handled using Stateful Packet Inspection (SPI), so other packets that match this rule will not be automatically allowed access. This setting is useful when creating rules that allow broadcasting. 6.9e LoggingClick in this check box to add entries relating to this rule to the security log.6.9f Scheduler (When should this rule occur?)If advanced filtering needs to be active constantly, select Always from the “When should this rule occur?” drop-down list. If the rule will only be active at certain times, select User Defined and click Add. Then, add a schedule rule (for more details about schedule rules, see the “Advanced Settings” chapter of this manual)
Conguring Security Settings6.10 Security Log 6122© 2011 Verizon. All Rights Reserved.6.10 Security Log The security log displays a list of firewall-related events, including attempts to establish inbound and outbound connections, attempts to authenticate at an administrative interface (the FiOS Router’s GUI or Telnet terminal), firewall configuration, and system start-up. To access the securit y log, select Security Log from any Security screen. The “Security Log” screen appears.6.10a TimeThe time (based on the FiOS Router’s date and time settings) the event occurred. 6.10b EventThere are three kinds of events listed in the system log: Firewall Info, Firewall Setup, and System Log.
FiOS Router User Manual123© 2011 Verizon. All Rights Reserved.6.10c Event-TypeThe “Details” column displays more information about the packet or the event, such as protocol, IP addresses, ports, etc. The following are the available event types that can be recorded in the security log: 802.1Qt - a 802.1Q (VLAN) packet has been accepted. Accesst control - a packet has been accepted/blocked because of an access control rule. Advanced Filter Rulet - a packet has been accepted/blocked because of an advanced filter rule. ARPt - an ARP packet has been accepted. AUTH:113 requestt - an outbound packet for AUTH protocol has been accepted (for maximum security level). Broadcast/Multicast protection t - a packet with a broadcast/multicast source IP has been blocked. Connection closed - t debug message regarding connection. Connection openedt - debug message regarding connection. Defaultt policy - a packet has been accepted/blocked according to the default policy. Defragmentation failedt - the fragment has been stored in memory and blocked until all fragments have arrived and defragmentation can be performed. DHCPt relay agent - a DHCP relay packet has been received (depends on the distribution) DHCPt request - the FiOS Router sent a DHCP request (depends on the distribution)DHCPt response - the FiOS Router received a DHCP response (depends on the distribution) DMZt network packet - a packet from a demilitarized zone network has been blocked.
Conguring Security Settings6.10 Security Log 6124© 2011 Verizon. All Rights Reserved.Echo/Chargen/Quote/Snork protectiont - a packet has been blocked due to Echo/Chargen/Quote/Snork protection. Error: No memoryt - a new connection has not been established because of lack of memory. Firewall internalt - from the firewall internal mechanism, in case this event-type is recorded, an accompanying explanation will be added. Firewall rules were changedt - the firewall rule set has been modified. Firewall status changedt - the firewall changed status from up to down or the vice versa, as specified in the event type description. First packet in connection is not a SYN packett - a packet has been blocked due to a TCP connection that started without a SYN packet. Fragmented packett - a fragment has been rejected. Fragmented packet, bad alignt - a packet has been blocked because, after defragmentation, the packet was badly aligned. Fragmented packet, header too bigt - a packet has been blocked because, after defragmentation, the header was too big. Fragmented packet, header too smallt - a packet has been blocked because, after defragmentation, the header was too small. Fragmented packet, no memoryt - a fragmented packet has been blocked because there is no memory for fragments. Fragmented packet, overlappedt - a packet has been blocked because, after defragmentation, there were overlapping fragments. Fragmented packet, packet exceedst - a packet has been blocked because, after defragmentation, the packet exceeded. Fragmented packet, packet too bigt - a packet has been blocked because, after defragmentation, the packet was too big. FTP port request to 3rd party is forbidden (Possible bounce attack)t - a packet has been blocked.
FiOS Router User Manual125© 2011 Verizon. All Rights Reserved.ICMP Flood Protectiont - a packet has been blocked, stopping an ICMP (Internet Control Message Protocol) flood. ICMP protectiont - a broadcast ICMP message has been blocked. ICMP redirect protectiont - an ICMP redirected message has been blocked. ICMP replayt - an ICMP replay message has been blocked. IGMPt packet - an IGMP packet has been accepted. Illegal packet optionst - the options field in the packet’s header is either illegal or forbidden. IP Version 6t - an IPv6 packet has been accepted.IPV6 over IPV4t - an IPv6 over IPv4 packet has been accepted.Malformed packet: Failed parsingt - a packet has been blocked because it is malformed. Maximum security enabled servicet - a packet has been accepted because it belongs to a permitted service in the maximum security level. Multicastt IGMP connection - a multicast packet has been accepted. NAT Error: Connection pool is full. No connection createdt - a connection has not been created because the connection pool is full. NAT Error: Conflict Mapping already existst - a conflict occurred because the NAT mapping already exists, so NAT failed. NAT Error: No free NAT IPt - no free NAT IP, so NAT has failed. NAT outt failed - NAT failed for this packet. Outbound Auth1Xt - an outbound Auth1X packet has been accepted. Packet invalid in connectiont - an invalid connection packet has been blocked.Parentalt control - a packet has been blocked because of parental control. Passive attack on ftp-server: Client attempted to open Server portst - a packet has been blocked.
Conguring Security Settings6.10 Security Log 6126© 2011 Verizon. All Rights Reserved.PPP Discovert - a PPP discover packet has been accepted. PPP Sessiont - a PPP session packet has been accepted. PPTPt connection - a packet inquiring whether the FiOS Router is ready to receive a PPTP connection has been accepted. Remotet administration - a packet designated for the FiOS Router management has been accepted/blocked. Router initiated traffict - all traffic the FiOS Router initiates is recorded. Servicet - a packet has been accepted because of a certain service, as specified in the event type. Spoofing protectiont - a packet from the Internet with a source IP belonging the local network has been blocked. STP packett - an STP (Spanning Tree Protocol) packet has been accepted/rejected. SynCookies Protectiont - a SynCookies packet has been blocked. Trustedt device - a packet from a trusted device has been accepted. UDP Flood Protectiont - a packet has been blocked, stopping a UDP flood. Usert authentication - a message arrived during login time, including both successful and failed authentication.Wildcard connection hookedt - debug message regarding connection. Wildcard connection openedt - debug message regarding connection. WinNuke protectiont - a WinNuke attack has been blocked.
FiOS Router User Manual127© 2011 Verizon. All Rights Reserved.6.10d DetailsDisplays a textual description of the event. 6.10e Log SettingsThe “Log Settings” screen allows the user to modify the types of events that appear in the FiOS Router’s Security Log. Note that these settings correspond to event logging, not to the events themselves (i.e., disabling an event log removes the event from the Security Log; the event itself will continue to occur). To view or change the security log settings: Click 1. Settings in the Security Log screen. The “Security Log Settings” screen appears. Select the type of activities that will generate a log message:2. Accepted Incoming Connectionst - activating this check box generates a log message for each successful attempt to establish an inbound connection to the local network. Accepted Outgoing Connectionst - activating this check box generates a log message for each successful attempt to establish an outgoing connection to the public network.
Conguring Security Settings6.10 Security Log 6128© 2011 Verizon. All Rights Reserved.Select the type of blocked events to be listed in the log:3. All Blocked Connection Attemptst - activating this check box generates log messages for all blocked events.Other Blocked Eventst - if “All Blocked Connection Attempts” is un-checked, select specific blocked events from this list to generate log messages. Click in the “Remote Administration Attempts” check box to write a log 4. message for each remote-administration connection attempt, whether successful or not. Click in the “Connection States” check box to track connection handling by 5. the firewall and Application Level Gateways (ALGs). Click 6. Apply to save changes.
129© 2011 Verizon. All Rights Reserved.7Using Parental Controls7.0 Introduction7.1 Activating Parental Controls7.2 Rule Summary
130© 2011 Verizon. All Rights Reserved.The abundance of harmful information on the Internet poses a serious challenge for employers and parents alike: “How can I regulate what my employee or child does on the Internet?” With that question in mind, the FiOS Router’s Parental Controls were designed to allow control of Internet access on all locally networked devices.
FiOS Router User Manual131© 2011 Verizon. All Rights Reserved.7.1 Activating Parental Controls To create a basic access policy for a computer on the FiOS Router’s network, click Parental Control from the top of the Home screen and follow these instructions:The “Parental Control” screen appears. From the “Networked Computer/1. Device” list box, select a computer/device, then click Add. The computer/device appears in the “Selected Devices” list box.In the “Limit Access by” section, select one of the following options:2. Block the following Websites and Embedded Keywords within a Websitet - blocks all websites or keywords (see step 3) from being accessed on the computers/devices selected in step 1.At llow the following Websites and Embedded Keywords within a Website - allows access only to the websites or keywords (see step 3) on the computers/devices selected in step 1.Blocking ALL Internet Accesst - blocks all Internet access on the computers/devices selected in step 1.
Using Parental Controls7.1 Activating Parental Controls 7132© 2011 Verizon. All Rights Reserved.Enter the URL address of a website and, if applicable, the embedded 3. keyword within the website. Click Add. The websites and/or keywords selected will appear in the textbox to the right. If you make a mistake, or wish to delete a previously entered website/keyword, select it, then click Remove.If needed, you can create a schedule for when you want the rule to be active, 4. or inactive. In the “Create Schedule” section, select the affected days.Select whether the rule will be active or inactive during the schedule you 5. created by clicking the radio button next to the appropriate option.
FiOS Router User Manual133© 2011 Verizon. All Rights Reserved.If you want more precise control over the schedule, set up an hourly 6. schedule by entering the start and end times in the appropriate text boxes. Make sure to specify AM or PM. Note: The hourly schedule only affects the days selected in step 4. For example, if you select Saturday and Sunday, a start time of 10 a.m., and an end time of 3 p.m., the scheduled time will be Saturday/Sunday, 10 a.m. to 3 p.m.In the “Create Rule Name” section, enter a rule name and description in the 7. appropriate text boxes.Click 8. Apply to save and apply the new rule.7.2 Rule SummaryClicking Rule Summary from the menu on the left side generates the “Rule Summary” screen. The Rule Summary screen displays a list of all rules created for the FiOS Router. Additionally, the rule can be viewed by clicking the magnifying glass in the “View Rule” column, or edited by clicking on the icon in the “Edit Rule” column.
134© 2010 Verizon. All Rights Reserved.8Conguring Advanced Settings8.0 Introduction8.1 Using Advanced Settings8.2 Utilities8.3 DNS Settings8.4 Network Settings8.5 Conguration Settings8.6 Time Settings8.7 Firmware Upgrade8.8 Routing Settings
135© 2010 Verizon. All Rights Reserved.The FiOS Router’s Advanced Settings cover a wide range of sophisticated congurations available for the Router’s rmware and network. Changes to any of the Advanced Settings could adversely aect the operation of the FiOS Router and the local network, and should be made with caution by experienced network technicians only.
Conguring Advanced Settings8.1 Using Advanced Settings8136© 2010 Verizon. All Rights Reserved.8.1 Using Advanced SettingsTo access the FiOS Router’s Advanced Settings, click Advanced at the top of the Home screen. Click Yes in the Warning screen, and the “Advanced” screen appears.The following settings are explained in this chapter:Diagnosticst - perform diagnostic tests on the FiOS RouterRestoret Defaults - reset the FiOS Router to its default settingsReboott Router - restart the FiOS RouterMACt Cloning - clone MAC addressesARPt Table - display active devices and their IP and MAC addresses, etc.Userst - create and manage remote usersQuality of Service (QoS)t - explained in Appendix A of this manualLocal Administrationt - allows the user to grant local Telnet accessRemote Administrationt - explained in chapter 4 of this manualDynamic DNSt - configure Dynamic DNS settingsDNS Servert - manage the local (LAN) network for host name and IP address
FiOS Router User Manual137© 2010 Verizon. All Rights Reserved.DLNAt - Need more infoUniversal Plug and Playt - configure Universal Plug and Play settingsSIP ALGt - manage SIP ALG settingsH323 ALGt - manage H323 ALG settingsIGMP Proxyt - manage IGMP Proxy settingsPort Forwarding Rulest - manage and create open ports for various Internet protocols or customize an applicationConfiguration Filet - manage configuration filesSystem Settingst - modify the FiOS Router’s system settingsPort Configurationt - configure the FiOS Router’s portsDate and Timet - configure the FiOS Router’s clock and calendarScheduler Rulest - schedule firewall activationFirmware Upgradet - download and install new versions of the FiOS Router’s firmwareRoutingt - manage routing policiesIP Address Distributiont - manage the IP addresses of devices on the network
Conguring Advanced Settings8.2 Utilities8138© 2010 Verizon. All Rights Reserved.8.2 UtilitiesThe first collection of Advanced Settings (beneath the Toolbox icon) are the Utilities settings.8.2a Diagnostics The Diagnostics screen can assist in testing network connectivity. This feature pings (ICMP echo) an IP address and displays the results, such as the number of packets transmitted and received, round trip time, and success status. To diagnose network connectivity: Click 1. Diagnostics from the Advanced screen. The “Diagnostics” screen appears. Enter the IP address or domain name to be tested in the “Destination” field. 2. Click 3. Go. In a few seconds, diagnostics statistics will be displayed. If no new 4. information is displayed, click Refresh.
FiOS Router User Manual139© 2010 Verizon. All Rights Reserved.8.2b Restore Defaults If the FiOS Router’s factory default settings need to be restored (to build a new network from the beginning, for example), use the following procedure:Click 1. Restore Defaults in the Advanced screen. The “Attention” screen appears.If needed, click 2. Save Configuration File to save the FiOS Router’s current configuration to a file. The FiOS Router’s current settings can then be reapplied after restoring default settings (see “Configuration File” in this chapter for more information).Click 3. Restore Defaults. The FiOS Router will restart, and factory default settings will be applied Note: All of the FiOS Router’s settings and parameters will be restored to their default values after performing the Restore Default procedure. This includes the administrator password; a user-specified password will no longer be valid. 8.2c Reboot the FiOS Router To reboot the FiOS Router: Click 1. Restart in the Advanced screen. The “Reboot Router” screen appears. Click 2. OK to restart the FiOS Router. This may take up to one minute. To reenter the FiOS Router’s GUI after restarting the FiOS Router, click the web browser’s “Refresh” button.
Conguring Advanced Settings8.2 Utilities8140© 2010 Verizon. All Rights Reserved.8.2d MAC Cloning A MAC (Media Access Control) address is a hexadecimal code that identifies a device on a network. All networkable devices have a unique MAC address. When replacing another network device with the FiOS Router, the installation process can be simplified by copying the MAC address of the existing computer to the FiOS Router. To do this:Click 1. MAC Cloning in the Advanced screen. The “MAC Cloning” screen appears. Enter the MAC address to be cloned in the “To Physical Address” text boxes. 2. Click 3. Clone My MAC Address to capture the MAC address of the computer currently accessing the FiOS Router’s GUI. The FiOS Router will now have the new MAC address.8.2e ARP (Address Resolution Protocol) TableClicking ARP Table in the Advanced screen generates the “ARP Table” screen. This screen displays the IP and MAC addresses of each DHCP connection.
FiOS Router User Manual141© 2010 Verizon. All Rights Reserved.8.2f Users To manage individual users:Click 1. Users in the Advanced screen, which generates the “Users” screen.Click 2. New User, which generates the “User Settings” screen. Specify the following parameters in the “General” section of the screen: 3. Full Namet - The user’s full name. User Namet - The name a remote user will use to access the home or office network. This entry is case-sensitive. New Password/Retype New Passwordt - The password for the user (enter again to confirm).Permissionst - The level of access the user is allowed. Options include Administrator or Limited.
Conguring Advanced Settings8.2 Utilities8142© 2010 Verizon. All Rights Reserved.E-mail Notification4. - Email notification can be used to receive indications of system events for a predefined severity classification. The available types of events are “System” or “Security” events. The available severity of events are Error, Warning, and Information. To configure email notification for a specific user: Make sure an outgoing mail server has been configured in “System Settings”. 5. If not, click Click Here to Configure Notification Mail Server to configure the outgoing mail server. Enter the user’s email address in the “Notification Address” text box. 6. Select the “System” and “Security” notification levels in the “System Notify 7. Level” and “Security Notify Level” drop-down lists. Note: Changing any of the user parameters will prompt the connection associated with the user to terminate. For changes to take effect, activate the connection manually after modifying user parameters. 8.2g Quality of ServiceThe FiOS Router’s QoS (Quality of Service) capabilities are covered in detail in appendix A of this manual.
FiOS Router User Manual143© 2010 Verizon. All Rights Reserved.8.2h Local AdministrationClicking Local Administration in the Advanced screen generates the “Local Administration” screen. This screen allows the user to grant local Telnet access using a particular Telnet port.To use, select a Telnet port by clicking in the appropriate check box, then click Apply.8.2i Remote AdministrationThe FiOS Router’s Remote Administration capabilities are covered in detail in the chapter 6 of this manual.
Conguring Advanced Settings8.3 DNS Settings8144© 2010 Verizon. All Rights Reserved.8.3 DNS SettingsThe second section of the Advanced window is the DNS (Domain Name System) settings section, which includes “Dynamic DNS” and “DNS Server.” 8.3a Dynamic DNSDynamic DNS creates a dynamic IP address that is aliased to a static hostname, allowing a computer on the network to be more easily accessible from the Internet. Typically, when connecting to the Internet, the service provider assigns an unused IP address from a pool of IP addresses, and this address is used only for the duration of a specific connection. Dynamically assigning addresses extends the usable pool of available IP addresses, while maintaining a constant domain name. This allows the user to access a device (a camera, for example) from a remote location, since the device will always have the same IP address.When using Dynamic DNS, each time the IP address provided by the ISP changes, the DNS database changes accordingly to reflect the change. In this way, even though the IP address of the computer changes often, its domain name remains constant and accessible. Setting up Dynamic DNSTo set up Dynamic DNS on the FiOS Router, click Dynamic DNS in the Advanced screen. When the “Dynamic DNS” screen appears, click New Dynamic DNS Entry.
FiOS Router User Manual145© 2010 Verizon. All Rights Reserved.Another Dynamic DNS screen appears. Configure the following parameters:Host NameEnter the full Dynamic DNS domain in this text box. ConnectionSelect the connection with which to couple the Dynamic DNS service. Options include Broadband Connection (Ethernet), Broadband Connection (Coax), and WAN PPPoE.ProviderSelect the FiOS Router’s Dynamic DNS account provider from the drop-down list. User NameEnter the Dynamic DNS user name in this text box. PasswordEnter the Dynamic DNS password in this text box.
Conguring Advanced Settings8.3 DNS Settings8146© 2010 Verizon. All Rights Reserved.8.3b DNS ServerThe Domain Name System (DNS) translates domain names into IP addresses, and vice versa. The FiOS Router’s DNS server is an auto-learning DNS, which means that when a new computer is connected to the network, the DNS server learns its name and automatically adds it to the DNS table. Other network users can immediately communicate with this computer using either its name or its IP address. The FiOS Router’s DNS also provides the following services: shares a common database of domain names and IP addresses with the tDHCP server;supports multiple subnets within the local network simultaneously;tautomatically appends a domain name to unqualified names; tallows new domain names to be added to the database using the FiOS tRouter’s GUI; permits a computer to have multiple host names; tand permits a host name to have multiple IPs (needed if a host has multiple tnetwork cards). The DNS server does not require configuration. However, the list of computers known by the DNS can be viewed or a new computer can be added to the list. DNS Table To view the list of computers stored in the DNS table, click DNS Server in the Advanced screen. The “DNS Server” screen appears.
FiOS Router User Manual147© 2010 Verizon. All Rights Reserved.To add a new entry to the list: Click 1. Add DNS Entry in the DNS Server screen. The “DNS Entry” screen appears. Enter the computer’s host name in the “Host Name” text box.2. Enter the computer’s IP address in the “IP Address” text boxes. 3. Click 4. Apply to save the changes. 8.4 Network SettingsThe Network Settings section of the Advanced screen includes settings that affect the FiOS Router’s network.8.4b Universal Plug and Play (UPnP) To access the UPnP settings, perform the following: Click 1. Universal Plug and Play in the Advanced screen. The “Universal Plug and Play” settings screen appears.
Conguring Advanced Settings8.4 Network Settings8148© 2010 Verizon. All Rights Reserved.Click in the “Allow Other Network Users to Control Wireless Broadband 2. FiOS Router’s Network Features” check box to enable UPnP and allow UPnP services to be defined on any of the network hosts. Click in the “Enable Automatic Cleanup of Old Unused UPnP Services” check 3. box to enable automatic cleanup of invalid rules. When enabled, this feature checks validity of all the UPnP services and rules every five minutes. Any old and unused UPnP defined service is removed, unless a user defined rule depends on it. Since there is a maximum limitation on the number of UPnP defined services (256), enable the cleanup feature if the limit is in danger of being exceeded. UPnP services are not deleted when disconnecting a computer without proper shutdown of the UPnP application (e.g., messenger). Thus, services may often not be deleted,. This will eventually lead to exhaustion of rules and services, and no new services can be defined. In this scenario, the cleanup feature will find the invalid services and remove them, preventing services exhaustion. 8.4c DLNAThis screen allows the user to enable/disable DLNA multimedia services. It is disabled by default. Do not enable this option unless instructed to do so by the ISP.8.4c SIP ALGThis screen allows the user to enable/disable SIP ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP.
FiOS Router User Manual149© 2010 Verizon. All Rights Reserved.8.4d H323 ALGThis screen allows the user to enable/disable H323 ALG. It is disabled by default. Do not enable this option unless instructed to do so by the ISP.8.4e IGMP (Internet Group Management Protocol) ProxyThis screen allows the user to configure various IGMP proxy settings. For more information about the FiOS Router’s IGMP multicast capabilities, see “IGMP Multicasting” in section 8.8 (“Routing Settings”) of this manual.IGMP Proxy (Enable/Disable) Activate or deactivate IGMP Proxy by clicking on the down arrow and selecting Enabled or Disabled.IGMP Version Select the IGMP Proxy version by clicking on the down arrow and selecting IGMPv1, IGMPv2, or IGMPv3.
Conguring Advanced Settings8.4 Network Settings8150© 2010 Verizon. All Rights Reserved.Fast Leave Activate or deactivate Fast Leave by clicking on the down arrow and selecting Enabled or Disabled.Robustness Robustness refers to the level of susceptibility the subnet is to lost packets. Select the level of robustness by entering a number greater than or equal to 1.Query IntervalThe Query Interval is the amount of time between IGMP general query settings sent by the FiOS Router. The entered time period (in seconds) must be greater than or equal to 1.Query Response IntervalThe Query Response Interval is the maximum amount of time the FiOS Router waits to receive a response to a general query message. The entered time period (in seconds) must be greater than or equal to 1.Last Member Query IntervalNeed info.Maximum Multicast GroupsNeed info.Maximum Multicast Data Sources Need info.Maximum Multicast Group Members Need info.Lan to Lan Multicast EnableNeed info.
FiOS Router User Manual151© 2010 Verizon. All Rights Reserved.Interface Multicast Filtering Clicking Interface Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Interface Multicast Filtering screen. Set the Interface Multicast Filtering options for each listed interface (Ethernet, Coax, and Wireless Access Point). When finished, click Apply.Host Multicast Filtering Clicking Host Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Host Multicast Filtering screen. Set the Host Multicast Filtering options here. Clicking on the Action icon generates another screen in which the host entry options can be entered. When finished, click Apply.
Conguring Advanced Settings8.4 Network Settings8152© 2010 Verizon. All Rights Reserved.ACL Multicast Filtering Clicking ACL Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the ACL Multicast Filtering screen. Set the ACL Multicast Filtering options in this screen, including activating whitelists and/or blacklists. Clicking Add generates a new screen in which additional addresses can be added to the list(s). When finished, click Apply.Service Multicast Filtering Clicking Service Multicast Filtering from the menu on the left side of any IGMP Proxy screen generates the Service Multicast Filtering screen. When finished, click Apply.
FiOS Router User Manual153© 2010 Verizon. All Rights Reserved.Clicking Add generates the Multicast Service screen, in which additional services can be added, maximum STBs and non-STBs can be set, and new multicast addresses can be created (by clicking Add). When finished, click Apply.
Conguring Advanced Settings8.4 Network Settings8154© 2010 Verizon. All Rights Reserved.8.5e Port Forwarding RulesPort forwarding rules include a list of preset and user-defined applications and common port settings. These rules can be used in various security features, such as Access Control and Port Forwarding. New rules can be added to support new applications or existing ones can be edited when needed. Additionally, clicking Advanced on the bottom of the “Port Forwarding Rules” screen reveals a list of preconfigured protocols that can be activated with a single click. To define a port forwarding rule:Click 1. Port Forwarding Rules in the Advanced screen. The “Port Forwarding Rules” screen appears. In the “Create New Service Port” section of the screen, select a protocol 2. from the “Protocol” drop-down list. If no protocol is necessary, click in the “Exclude Protocol” check boxSelect a service port from the “Service Port” drop-down list. 3. Select a destination port from the “Destination Port” drop-down list.4. Click 5. Apply to save the changes.
FiOS Router User Manual155© 2010 Verizon. All Rights Reserved.8.5 Configuration SettingsThis section includes settings that affect the FiOS Router’s configuration.8.5a Configuration FileUse the FiOS Router’s Configuration File feature to view, save, and load configuration files, which are used to backup and restore the FiOS Router’s current configuration. To do this:Click 1. Configuration File in the Advanced screen. The “Configuration File” screen appears. Click 2. Load Configuration File to load the previous configuration from a file and restart the FiOS Router. Only configuration files saved on a particular FiOS Router can be applied to the FiOS Router; configuration files cannot be transferred between FiOS Routers.Click 3. Save Configuration File to backup the current configuration to a file.WARNING! Manually editing a configuration file can cause the FiOS Router to malfunction or become completely inoperable.
Conguring Advanced Settings8.5 Conguration Settings8156© 2010 Verizon. All Rights Reserved.8.5b System Settings Clicking System Settings in the Advanced screen generates the “System Settings” screen, where various system and management parameters can be configured.
FiOS Router User Manual157© 2010 Verizon. All Rights Reserved.SystemUse the “System” section of this screen to configure the following two options:Wireless Broadband Router’s Hostname - Specify the FiOS Router’s host name by entering it into the this text box. The host name is also the FiOS Router’s URL address, so it can be entered here, rather than entering 192.168.1.1. Local Domain - Specify the network’s local domain by entering it into this text box. Wireless Broadband RouterUse this section to configure the following: Automatic Refresh of System Monitoring Web Page - Click in this check box to activate the automatic refresh of system monitoring web pages. Prompt for Password When Accessing via LAN - Click in this check box to cause the FiOS Router to ask for a password when trying to connect to the network. Warn User Before Network Configuration Changes - Click in this check box to activate user warnings before network configuration changes take effect. Session Lifetime - After the FiOS Router has been inactive for a period of time, the user must reenter a user name and password to continue accessing the GUI. To change the length of this time period, enter the amount of time (in seconds) in the “Session Lifetime” text box. Configure a number of concurrent users… - Used to limit the number of users that can access the FiOS Router at the same time. Select the number of users from the drop-down list.
Conguring Advanced Settings8.5 Conguration Settings8158© 2010 Verizon. All Rights Reserved.Management Application Ports This section allows the following management application ports to have their default port numbers to be changed:primary/secondary HTTP ports tprimary/secondary HTTPS ports tprimary/secondary Telnet ports tsecure Telnet over SSL ports tManagement Application SSL Authentication Options This section allows the user to access the FiOS Router’s GUI through a browser or Telnet as a secure socket layer (SSL) session. System Logging Use this section to configure the following system log options.Enable Logging - Click in this check box to activate system logging.Low Capacity Notification Enabled - Click in this check box to activate low capacity notification (works in tandem with “Allowed Capacity Before Email Notification” and “System Log Buffer Size” options).Allowed Capacity Before Email Notification - Enter the percentage of system log buffer capacity reached to trigger an email notification.System Log Buffer Size - Enter the size of the system log buffer in this text box.Remote System Notify Level - This feature is used to specify the type of information received for remote system logging. Options include None, Error, Warning, and Information.
FiOS Router User Manual159© 2010 Verizon. All Rights Reserved.Security Logging Use this section to configure the following security log options.Low Capacity Notification Enabled - Click in this check box to activate low capacity notification (works in tandem with “Allowed Capacity Before Email Notification” and “Security Log Buffer Size” options).Allowed Capacity Before Email Notification - Enter the percentage of security log buffer capacity reached to trigger an email notification.Security Log Buffer Size - Enter the size of the security log buffer in this text box.Remote Security Notify Level - This feature is used to specify the type of information received for security logging. Options include None, Error, Warning, and Information.Outgoing Mail Server Use this section to configure the outgoing mail server options. This server is used to format and send system and security log email notifications.Server - Enter the host name of the outgoing (SMTP) server in this text box.From Email Address - Email notifications require a “from” address. Enter a “from” email address in this text box. Port - Enter the port number of the email server in this text box.Server Requires Authentication - If the email server requires authentication, click in this check box, then enter a user name and password in the “User Name” and “Password” text boxes that appear. Auto WAN DetectionWhen activated, Auto WAN Detection causes the FiOS Router to automatically search for a WAN connection.Enable Logging - Clicking in this check box activates automatic WAN detection.PPP Timeout - Enter the amount of time (in seconds) before the FiOS Router stops attempting to establish a broadband PPP connection.
Conguring Advanced Settings8.5 Conguration Settings8160© 2010 Verizon. All Rights Reserved.DHCP Timeout - Enter the amount of time (in seconds) before the FiOS Router stops attempting to establish a broadband DHCP connection.Number of Cycles - Enter the number of times the FiOS Router attempts to detect a broadband PPP and DHCP connection.Auto Detection Continuous Trying - Click in this check box to cause the FiOS Router to indefinitely search for a broadband connection.8.5c Ethernet Port ConfigurationEthernet port configuration allows the user to set up the FiOS Router’s Ethernet ports as either full- or half-duplex ports, at either 10 Mbps or 100 Mbps. Selecting the “Auto” option causes the port to emulate the speed and duplex configuration of the port with which it is communicating.
FiOS Router User Manual161© 2010 Verizon. All Rights Reserved.8.6 Time SettingsThe Time settings section of the Advanced window features utilities that involve times, dates and schedules.8.6a Date and Time To configure date, time, and daylight saving settings, perform the following: Click 1. Date and Time in the Advanced screen. The “Date and Time” screen appears. Select the local time zone from the drop-down list. The FiOS Router can 2. automatically detect daylight saving setting for selected time zones. If the daylight saving settings for a time zone are not automatically detected, the following four fields will be displayed: Enabledt - Select this check box to enable daylight saving time. Startt - Date and time when daylight saving starts. Endt - Date and time when daylight saving ends. Offsett - The amount of time daylight saving time changes.
Conguring Advanced Settings8.6 Time Settings8162© 2010 Verizon. All Rights Reserved.To perform an automatic time update: Click in the “Enabled” check box in the “Automatic Time Update” section. 1. Select the protocol to be used to perform the time update by selecting 2. either the “Time of Day” or “Network Time Protocol” radio button. Specify how often to perform the update in the “Update Every” text box. 3. Define time server addresses by clicking 4. Add on the bottom of the “Automatic Time Update” section and entering the IP address or domain name of the time server in the “Time Server Settings” screen. 8.6c Clock Set Click on this button at the bottom of the Date and Time screen (which generates the figure, below) to set the FiOS Router’s time and date.
FiOS Router User Manual163© 2010 Verizon. All Rights Reserved.8.6b Scheduler Rules Scheduler rules are used for limiting the activation of firewall rules to specific time periods, either for days of the week, or for hours of each day. To define a rule: Make sure the FiOS Router’s date and time are set correctly. To do this, see 1. the “Date and Time” section in this chapter.Click 2. Scheduler Rules in the Advanced screen. The “Scheduler Rules” screen appears. Enter a name for the rule in the “Rule Name” text box. 3. Select or active or inactive days of the week by clicking in the appropriate 4. text boxes. Enter a start and end time in the appropriate text boxes.5. Click 6. Add Rule to add the schedule rule. The new schedule rule appears in the list at the bottom of the screenClick 7. Apply.Note: Make sure the FiOS Router’s date and time settings are properly configured for the time zone.
Conguring Advanced Settings8.7 Firmware Upgrade8164© 2010 Verizon. All Rights Reserved.8.7 Firmware UpgradeThe FiOS Router offers a built-in mechanism for upgrading its firmware without losing custom configurations and settings. There are two methods for upgrading the firmware: Upgrading from the Internett - use this method to upgrade the FiOS Router’s firmware by remotely downloading an updated software image file. Upgrading from a local computert - use a software image file pre-downloaded to the computer’s disk drive to upgrade. 8.7a Upgrading From the Internet The FiOS Router’s firmware can be automatically updated via the Internet. From the drop-down list next to the globe icon near the top of the Firmware Upgrade screen, a list of options appears, as described below. Automatically Check and UpgradeIf “Automatically Check for New Version and Upgrade Wireless Broadband Router” is selected, enter the period of time the FiOS Router checks for a new upgrade, and the URL at which to get the upgrade, in the appropriate text boxes. The FiOS Router will then check at each time interval for upgrades and, if one is available, upgrade the FiOS Router’s firmware.Automatically Check and Send E-mailIf “Automatically Check for New Version and Notify via Email” is selected, enter the period of time the FiOS Router checks for a new upgrade, and the URL at which to get the upgrade, in the appropriate text boxes. The FiOS Router will then check at each time interval for firmware upgrades and, if one is available, send an email to the address listed in the System Settings.
FiOS Router User Manual165© 2010 Verizon. All Rights Reserved.Automatic Check DisabledIf “Automatically Check Disabled” is selected, the FiOS Router will not automatically check for firmware upgrades.Manual Checking and UpgradingTo manually upgrade the FiOS Router ’s firmware:Click 1. Check Now in the Firmware Upgrade screen. If a new version is available, click 2. Force Upgrade. A download process will begin. When downloading is completed, a confirmation screen appears, asking whether to upgrade to the new version. Click 3. Apply. The upgrade process will begin and should take no longer than one minute to complete. At the conclusion of the upgrade process the FiOS Router automatically reboots. The new firmware runs, maintaining any custom configurations and settings. 8.7b Upgrading From a Local ComputerTo upgrade from a local computer:Click 1. Firmware Upgrade from the Advanced screen. The “Firmware Upgrade” screen appears.
Conguring Advanced Settings8.7 Firmware Upgrade8166© 2010 Verizon. All Rights Reserved.In the “Upgrade From a Computer in the Network” section, click 2. Upgrade Now. The “Upgrade From a Computer in the Network” screen appears. Enter the path of the software image file, or press the “Browse” button to 3. browse for the file, and click Apply. Make sure to only use files with an “rmt” extension when performing the firmware upgrade procedure. When loading is completed, a confirmation screen appears, asking whether 4. to upgrade to the new version. Click Apply. The upgrade process begins and should take no longer than one minute to complete.When the upgrade process ends, the FiOS Router automatically reboots. The 5. new firmware will run, maintaining any custom configurations and settings.
FiOS Router User Manual167© 2010 Verizon. All Rights Reserved.8.8 Routing SettingsThe final section of the Advanced screen is Routing settings, which includes Routing and IP Address Distribution.8.8a Routing Access the routing table rules by clicking Routing in the Advanced screen. The “Routing” screen appears. Routing rules can be added, edited, or deleted from the Routing screen. To add a router, click New Route. The “Route Settings” screen appears. When adding a routing rule, the following parameters must be specified: Rulet Name - Select the type of network from the drop-down list. Destinationt - The destination is the destination host, subnet address, network address, or default route. The destination for a default route is 0.0.0.0.
Conguring Advanced Settings8.8 Routing Settings8168© 2010 Verizon. All Rights Reserved.Netmaskt - The network mask is used in conjunction with the destination to determine when a route is used. Gatewayt - Enter the FiOS Router’s IP address. Metrict - A measurement of the preference of a route. Typically, the lowest metric is the most preferred route. If multiple routes exist to a given destination network, the route with the lowest metric is used. IGMP (Internet Group Management Protocol) Multicasting The FiOS Router provides support for IGMP multicasting. A multicast is simply a message that is sent simultaneously to a pre-defined group of recipients. When joining a multicast group, all messages addressed to the group will be received by the user, much like when an email message is sent to a mailing list. To activate IGMP multicasting:Select 1. Routing in the Advanced screen. Activate the “Internet Group Management Protocol” check-box. 2. Click 3. Apply. Domain RoutingDomain routing is used in multi-router local network configurations. Normally, to access a device connected to one router from another router on the network, its IP address must be used. Activating domain routing (by clicking in the appropriate check box) allows the user access to the computer by name (as well as IP address).
FiOS Router User Manual169© 2010 Verizon. All Rights Reserved.8.8b IP Address Distribution The FiOS Router’s DHCP server makes it possible to easily add computers configured as DHCP clients to the network. It provides a mechanism for allocating IP addresses to these hosts and for delivering network configuration parameters to them. For example, a client (host) sends out a broadcast message on the network requesting an IP address for itself. The DHCP server then checks its list of available addresses and leases a local IP address to the host for a specific period of time and simultaneously designates this IP address as “taken.” At this point, the host is configured with an IP address for the duration of the lease. The host can choose to renew an expiring lease or let it expire. If it chooses to renew a lease, it will also receive current information about network services, as it did with the original lease, allowing it to update its network configurations to reflect any changes that occurred since it first connected to the network. If the host wishes to terminate a lease before its expiration, it can send a release message to the DHCP server, which will then make the IP address available for use by others. The FiOS Router’s DHCP server: displays a list of all DHCP hosts devices connected to the FiOS Router;tdefines the range of IP addresses that can be allocated in the network;tdefines the length of time for which dynamic IP addresses are allocated;tprovides the above configurations for each network device and can be tconfigured and enabled/disabled separately for each network device;can assign a static lease to a network computer to receive the same IP taddress each time it connects to the network, even if this IP address is within the range of addresses that the DHCP server may assign to other computers; provides the DNS server with the host name and IP address of each tcomputer connected to the network.
Conguring Advanced Settings8.8 Routing Settings8170© 2010 Verizon. All Rights Reserved.To view a summary of the services currently being provided by the DHCP server, click IP Address Distribution in the Advanced screen. The “IP Address Distribution” screen appears.Editing DHCP Server Settings To edit the DHCP server settings for a device: Click the appropriate icon in the “Action” column. The “DHCP Settings” screen 1. for the device appears. Select the “IP Address Distribution” from the drop-down list. Options include 2. DHCP Server, DHCP Relay, or Disable.
FiOS Router User Manual171© 2010 Verizon. All Rights Reserved.Complete the following fields: 3. Start IP Address Range, End IP Address Ranget - determines the number of hosts connected to the network in this subnet. “Start” specifies the first IP address assigned in this subnet and “End” specifies the last IP address in the range. Subnet Maskt - used to determine to which subnet an IP address belongs. An example of a subnet mask value is 255.255.0.0.WINS Servert - The WINS (Windows Internet Naming Service) server determines the IP address associated with a network device.Lease Timet - each device will be assigned an IP address by the DHCP server for a limited time (“Lease Time”) when it connects to the network. When the lease expires, the server will determine if the computer has disconnected from the network. If it has, the server may reassign this IP address to a newly-connected computer. This feature ensures that IP addresses not in use will become available for other computers on the network. Provide host name if not specified by clientt - when activated, the FiOS Router assigns the client a default name if the DHCP client has no host name. Click 4. Apply to save the changes. DHCP Connections To view a list of computers currently recognized by the DHCP server, click Connection List at the bottom of the IP Address Distribution screen. The “DHCP Connections” screen appears.
Conguring Advanced Settings8.8 Routing Settings8172© 2010 Verizon. All Rights Reserved.To define a new connection with a fixed IP address: Click 1. New Static Connection in the DHCP Connections screen. The “DHCP Connection Settings” screen appears. Enter a host name for this connection. 2. Enter the fixed IP address to assign to the computer. 3. Enter the MAC address of the computer’s network card. 4. Click the 5. Apply to save changes. Note: A device’s fixed IP address is actually assigned to the specific network card’s MAC address installed on the network computer. If this network card is replaced, the device’s entry in the DHCP Connections list must be updated with the new network card’s MAC address. To remove a host from the table, click the appropriate “Delete” icon in the Action column.
173© 2011 Verizon. All Rights Reserved.9Monitoring the FiOS Router9.0 Introduction9.1 Router Status9.2 Advanced Status
174© 2011 Verizon. All Rights Reserved.The FiOS Router’s System Monitoring screens display important system information, including basic router settings, system log, key network device parameters, and network trac statistics.
FiOS Router User Manual175© 2011 Verizon. All Rights Reserved.9.1 Router Status Click System Monitoring at the top of the Home screen to display the “Router Status” screen, which displays the FiOS Router’s basic settings. 9.2 Advanced StatusAfter selecting Advanced Status and clicking Yes in the Warning screen, the monitoring options appear: System Logging, Full Status/System wide Monitoring of Connections, Traffic Monitoring, Broadband Monitoring, and IGMP Proxy.
Monitoring the FiOS Router9.2 Advanced Status9176© 2011 Verizon. All Rights Reserved.9.2a System Logging Click System Logging in the Advanced Status screen to generate the “System Log” screen. The System Log displays a list of the most recent activities of the FiOS Router.
FiOS Router User Manual177© 2011 Verizon. All Rights Reserved.9.2b Full Status/System wide Monitoring of Connections Click 1. Full Status/System wide Monitoring of Connections in the Advanced Status screen (and click through the Warning screen) to generate the “Full Status/System wide Monitoring of Connections” screen, which features a table summarizing the monitored connection data. Click 2. Refresh to update the table, or click Automatic Refresh On to constantly update the displayed parameters.
Monitoring the FiOS Router9.2 Advanced Status9178© 2011 Verizon. All Rights Reserved.9.2c Traffic MonitoringThe FiOS Router constantly monitors traffic within the local network and between the local network and the Internet. To view up-to-the-second statistical information about data received from and transmitted to the Internet, and about data received from and transmitted to computers in the local network, click Traffic Monitoring in the Advanced Status screen. This generates the “Traffic Monitoring” screen. 9.2d Bandwidth MonitoringTo monitor the FiOS Router ’s bandwidth use, click Bandwidth Monitoring. The “Bandwidth Monitor” screen appears.
FiOS Router User Manual179© 2011 Verizon. All Rights Reserved.9.2e IGMP ProxyTo monitor the FiOS Router’s IGMP Proxy settings, click IGMP Proxy. The “IGMP Host Multicast Group Membership” screen appears, giving the user an overview of the IGMP Proxy status on the FiOS Router. For more information about how to set up IGMP proxy on the FiOS Router, see section 8.4e (“IGMP Proxy” ). For more information about the FiOS Router’s IGMP multicasting capabilities, see “IGMP Multicasting” in section 8.8 (“Routing Settings”).
180© 2011 Verizon. All Rights Reserved.10Troubleshooting10.0 Introduction10.1 Troubleshooting Tips10.2 Frequently Asked Questions
181© 2011 Verizon. All Rights Reserved.This chapter lists a selection of problems that may be encountered while using the FiOS Router, and oers suggestions that may overcome them. Note that these suggestions may not solve the problem (or problems). Also included is a list of frequently asked questions.
Troubleshooting10.1 Troubleshooting Tips10182© 2011 Verizon. All Rights Reserved.10.1 Troubleshooting TipsAccessing the FiOS Router if Locked OutIf the FiOS Router’s connection is lost while making configuration changes, a setting that locks access to the FiOS Router’s GUI may have inadvertently been activated. There are three common ways to lock access to the FiOS Router:Scheduler If a schedule has been created that applies to the computer over the connection being used, the FiOS Router will not be accessible during the times set in the schedule. To regain access, either wait until the connection is scheduled to be active again, or restore the default settings to the FiOS Router.LAN Firewall If the firewall setting for the local network is set to maximum, no computers from the network will be able to connect to the FiOS Router. To gain access, restore the default settings to the FiOS Router.Access Control If the access control setting for the computer is set to block the computer, access to the FiOS Router will be denied. To gain access, restore the default settings to the FiOS Router.Restoring the FiOS Router’s Default SettingsThere are two ways to restore the FiOS Router’s default settings. The first is to use the tip of a ballpoint pen and press and hold the “Reset” button on the back of the FiOS Router for at least ten seconds. The second is to access the FiOS Router’s GUI and navigate to the “Advanced Settings” screen. Click Restore Defaults and read the instructions on-screen. Note that after performing either of these two procedures, all previously saved settings on the FiOS Router will be lost.
FiOS Router User Manual183© 2011 Verizon. All Rights Reserved.LAN Connection FailureEnsure the FiOS Router is properly installed, the LAN connections are correct, tand the power is on.Confirm the computer and FiOS Router are on the same network segment. tIf unsure, let the computer get the IP address automatically by initiating the DHCP function, then verify the computer is using an IP address within the default range (192.168.1.2 through 192.168.1.254). If the computer is not using an IP address within the range, it will not connect to the FiOS Router.Ensure the Subnet Mask address is set to 255.255.255.0.tTime out error occurs when entering a URL or IP AddressVerify all the computers are working properly.tEnsure the IP settings are correct.tEnsure the FiOS Router is on and connected properly.tVerify the FiOS Router’s settings are the same as the computer.t10.2 Frequently Asked QuestionsI’ve run out of Ethernet ports on my FiOS Router. How do I add more computers? Plugging in an Ethernet hub or switch expands the number of ports on the FiOS Router. Run a standard Ethernet cable from the “Uplink” port of the new hub or switch to a yellow Ethernet port on the FiOS Router. How do I change the password on the FiOS Router’s Graphical User Interface?From the FiOS Router’s GUI Home screen, click Advanced, then Users. From the “Users” screen, click Administrator, which generates the “User Settings” screen. In the “General” section of the screen, change the password.
Troubleshooting10.2 Frequently Asked Questions10184© 2011 Verizon. All Rights Reserved.Is the wireless option on by default on the FiOS Router?Yes. The FiOS Router ’s wireless option is activated out of th e box.Is the wireless security on by default when the wireless option is activated?Yes, with a unique WPA (Wi–Fi Protected Access) key that is printed on the sticker on the back of the FiOS Router.Which connection speeds does the FiOS Router support?The Ethernet Internet connection supports 100 Mbps. The LAN Ethernet connections support 10/100/1000 Mbps. The 802.11n wireless connection supports up to 160 Mbps (depending on signal quality, etc.). The MoCA connection supports 270 Mbps.Are the FiOS Router’s Ethernet ports auto-sensing?Yes. Ei th er a straight-throu gh or crossover Et he rn et cable can be used.Can I use an 802.11b wireless card to connect to the FiOS Router?Yes, the FiOS Router can interface with 802.11b, g, or n cards. The FiOS Router can be setup to handle only n wireless cards, g wireless cards, b wireless cards, or any combination of the three.Can my wireless signal pass through floors, walls, and glass? The physical environment surrounding the FiOS Router can have a varying effect on signal strength and quality. The more dense the object (a concrete wall compared to a plaster wall, for example), the greater the interference. Concrete or metal-reinforced structures will experience a higher degree of signal loss than those made of wood, plaster, or glass.
FiOS Router User Manual185© 2011 Verizon. All Rights Reserved.How do I find out what IP address my computer is using? Windows 7 - Click the Windows button and select Control Panel. In the Control Panel, click View Network Status and Tasks. In the next window, click Local Area Connection. In the “Local Area Connection Status” window, click Details.Windows Vista - Click the Windows button and select Control Panel. In the Control Panel, click Network and Sharing Center. In the “Network and Sharing Center” window, click View Status. In the “Local Area Connection Status” window, click Details.Windows 2000, XP - Select Start, Run and type “cmd.” Press Enter. When the command screen appears, type “ipconfig” and press Enter. My computer cannot connect to the Internet via MoCA. What should I do? First, check the connection, and make sure all cables are connected correctly. Then make sure the NIM is still connected, and check the Ethernet connection to the NIM from the computer. A computer cannot be connected directly via a MoCA cable; it must go through a NIM to connect. The NIM converts the MoCA signal to an Ethernet signal the computer can understand.I used DHCP to configure my network. Do I need to restart my computer to refresh my IP address? No. Follow these steps to refresh the IP address:Windows 7, Vista, XP - Unplug the Ethernet cable or wireless card and plug it back in.Windows 2000 - Select Start, Run, type “cmd,” and press Enter. At the DOS prompt, type “ipconfig /release” and press Enter, then type “ipconfig /renew” and press Enter.I cannot access the FiOS Router’s Graphical User Interface? What should I do?If you cannot access the FiOS Router’s Graphical User Interface (GUI), make sure the computer connected to the FiOS Router is set up to dynamically receive an IP address.
Troubleshooting10.2 Frequently Asked Questions10186© 2011 Verizon. All Rights Reserved.I have an FTP or Web server on my network. How can I make it available to users on the Internet? For a Web server, enable port forwarding for port 80 to the IP address of the server. Also, set up the Web server to receive on that port. (Configuring the server to use a static IP address is recommended.) For an FTP server, enable port forwarding for port 21 to the IP address of the server. (Configuring the server to use a static IP address is recommended.)How many computers can be connected through the FiOS Router? The FiOS Router is capable of 254 connections, but we recommend having no more than 45 connections. As the number of connections increase, the available speed for each computer decreases. What is the default user name for the FiOS Router? The default user name for the FiOS Router is “admin” (all lower case, no quotation marks). When logging into the FiOS Router the first time (or after restoring the FiOS Router’s default settings), the user is asked to create a new user name and password. Enter the new user name and password, write them down on a piece of paper, and keep it in a safe place. The new user name and password will be needed to access the FiOS Router’s GUI in the future.
187© 2011 Verizon. All Rights Reserved.AConguring Quality of ServiceA.0 IntroductionA.1 Trac PriorityA.2 Trac Shaping
188© 2011 Verizon. All Rights Reserved.Quality of Service refers to the capability of a network device to provide better service to selected network trac. This is achieved by shaping the trac and processing higher priority trac before lower priority trac. The FiOS Router provides several dierent methods of conguring Quality of Service.
FiOS Router User Manual189© 2011 Verizon. All Rights Reserved.STOP! Do not change any Quality of Service settings unless instructed to do so by the ISP.A.1 Traffic Priority Traffic Priority manages and avoids traffic congestion by defining inbound and outbound priority rules for each device on the FiOS Router. These rules determine the priority that packets, traveling through the device, will receive. QoS parameters (DSCP marking and packet priority) are set per packet, on an application basis.QoS can be configured using flexible rules, according to the following parameters: Source/destination IP address, MAC address, or host name tDevice tSource/destination ports tLimit the rule for specific days and hours tThe FiOS Router supports two priority marking methods for packet prioritization: DSCP t802.1p Priority tThe matching of packets by rules is connection-based, known as Stateful
Conguring Quality of ServiceA.1 Trac Priority A190© 2011 Verizon. All Rights Reserved.Packet Inspection (SPI), using the FiOS Router’s firewall mechanism. Once a packet matches a rule, all subsequent packets with the same attributes receive the same QoS parameters, both inbound and outbound. Connection-based QoS also allows inheriting QoS parameters by some of the applications that open subsequent connections. For instance, QoS rules can be defined on SIP, and the rules will apply to both control and data ports (even if the data ports are unknown). Applications that support such inheritance have an ALG in the firewall. They are:SIP tMSN Messenger/Windows Messenger tTFTP tFTP tMGCP tH.323 tPort triggering applications tPPTP tIPSec t
FiOS Router User Manual191© 2011 Verizon. All Rights Reserved.A.1a Setting Traffic Priority RulesTo set traffic priority rules:Click 1. Quality of Service in the Advanced screen. The “Traffic Priority” screen appears, which lists all the devices on which rules can be set. Click 2. Add in the appropriate row. The “Add Traffic Priority Rule” screen appears.
Conguring Quality of ServiceA.2 Trac Shaping A192© 2011 Verizon. All Rights Reserved.Select an option from the “Source Address” drop-down list. If selecting 3. “Specify IP,” enter the IP address in the appropriate “IP Address” text box. Select an option from the “Destination Address” drop-down list. If selecting 4. “Specify IP,” enter the IP address in the appropriate “IP Address” text box.From the “Protocol” drop-down list, select a protocol option.5. If applicable, select an option from the “Source Ports” and “Destination Ports” 6. drop-down lists.Click in the “Set DSCP” check box to mark a DSCP value on packets matching 7. a connection that matches this rule, then enter the Hex value of the DSCP in the appropriate text box.Click in the “Set Priority” check box to add a priority to the rule, then select 8. one of the eight priority levels. Zero is the lowest priority, and seven the highest (each priority level is mapped to low/medium/high priority). This sets the priority of a packet on the connection matching the rule, while routing the packet.A.2 Traffic Shaping Traffic Shaping is the solution for managing and avoiding congestion where the network meets limited broadband bandwidth. Typical networks use a 100 Mbps Ethernet LAN with a 100 Mbps WAN interface router, which is where most bottlenecks occur.A traffic shaper is essentially a regulated queue that accepts uneven and/or bursty flows of packets and transmits them in a steady, predictable stream so that the network is not overwhelmed with traffic. While traffic priority allows basic prioritization of packets, traffic shaping provides more sophisticated definitions, such as:Bandwidth limit for each devicetBandwidth limit for classes of rulestPrioritization policytTCP serialization on a devicet
FiOS Router User Manual193© 2011 Verizon. All Rights Reserved.Additionally, QoS traffic shaping rules can be defined for a default device. These rules will be used on a device that has no definitions of its own. This enables the definition of QoS rules on the default WAN, for example, and their maintenance even if the PPP or bridge device over the WAN is removed.A.2a Device Traffic ShapingThis section describes the different Traffic Shaping screens and terms, and presents the feature’s configuration logic.Click 1. Quality of Service in the Advanced screen, then click Traffic Shaping. The following screen appears. Click 2. Add. The “Add Device Traffic Shaping” screen appears.Select the device for which the traffic will be shaped. The drop-down list 3. includes all the FiOS Router’s devices.Click 4. Apply. A “Tx Traffic Shaping” section appears in the screen.Select “Specify” or “Unlimited” from the “Tx Bandwidth” drop-down list. 5. If “Specify is selected, enter the bandwidth amount (in Kbps) in the appropriate text box.Click 6. Apply.
Conguring Quality of ServiceA.2 Trac Shaping A194© 2011 Verizon. All Rights Reserved.A.2c Ingress DataThe FiOS Router can control outgoing data fairly easily. It can queue packets, delay them, give precedence to other packets, or drop them. This helps in resolving upload (Tx) traffic bottlenecks, and in most cases is sufficient. However, in the case of download (Rx) traffic bottlenecks, the ability to control the flow is much more limited. The FiOS Router cannot queue packets, since in most cases the local network (LAN) is much faster than the Internet (WAN), and when the FiOS Router receives a packet from the Internet, it passes it immediately to the local network.QoS for ingress data has the following limitations, which do not exist for outgoing data: QoS can only be applied to TCP streams (UDP streams cannot be delayed);tno borrowing mechanism;tand when reserving Rx bandwidth, it is strictly taken from the bandwidth of tall other classes.Furthermore, the FiOS Router cannot control the behavior of the ISP, which may not have proper QoS handling. Unfortunately, this is a common situation. Let’s look at a scenario of downloading a large file and surfing the Internet at the same time. Downloading the file is distinguished by small requests, followed by very large responses. This may result in blocking HTML traffic at the ISP. A solution for such a situation is limiting the bandwidth of low-priority TCP connections (such as the file download).A.2d Differentiated Services Code Point SettingsIn order to understand what DSCP is, one must first be familiarized with the Differentiated Services model.Differentiated Services (Diffserv) is a Class of Service (CoS) model that enhances best-effort Internet services by differentiating traffic by users, service requirements, and other criteria. Packets are specifically marked, allowing network nodes to provide different levels of service, as appropriate for voice calls, video playback, or other delay-sensitive applications, via priority queuing or bandwidth allocation, or by choosing dedicated routes for specific traffic flows.
FiOS Router User Manual195© 2011 Verizon. All Rights Reserved.Diffserv defines a field in IP packet headers referred to as the Differentiated Services Codepoint (DSCP). Hosts or routers passing traffic to a Diffserv-enabled network will typically mark each transmitted packet with an appropriate DSCP. The DSCP markings are used by Diffserv network routers to appropriately classify packets and to apply particular queue handling or scheduling behavior.The FiOS Router provides a table of predefined DSCP values, which are mapped to 802.1p priority marking method. Any of the existing DSCP setting can be edited or deleted, and new entries can be added.Click 1. Quality of Service at the top of the Home screen, then click DSCP Settings. The “DSCP Settings” screen appears. To edit an existing entry, click the appropriate icon in the “Action” column. 2. To add a new entry, click Add. In either case, the “Edit DSCP Settings” screen appears.
Conguring Quality of ServiceA.2 Trac Shaping A196© 2011 Verizon. All Rights Reserved.Configure the following parameters: 3. DSCP Value (hex) - Enter the DSCP value as a hexadecimal value.802.1p Priority - Select a 802.1p priority level from the drop-down list, zero being the lowest and seven the highest (each priority level is mapped to low/medium/high priority). The default DSCP value for packets with an unassigned value is zero.Click 4. Apply to save the settings.A.2e 802.1p SettingsThe IEEE 802.1p priority marking method is a standard for prioritizing network traffic at the data link/Mac sub-layer. 802.1p traffic is simply classified and sent to the destination, with no bandwidth reservations established.The 802.1p header includes a 3-bit prioritization field, which allows packets to be grouped into eight levels of priority. By default, the highest priority is seven, which might be assigned to network-critical traffic. Values five and six may be applied to delay-sensitive applications such as interactive video and voice. Data classes four through one range from controlled-load applications down to “loss eligible” traffic. Zero is the value for unassigned traffic and used as a best effort default, invoked automatically when no other value has been set.A packet can match more than one rule. This means that:The first class rule has precedence over all other class rules (scanning is tstopped once the first rule is reached).The first traffic-priority (classless) rule has precedence over all other traffic tpriority rules.There is no prevention of a traffic-priority rule conflicting with a class rule. In tthis case, the priority and DSCP setting of the class rule (if given) will take precedence.
FiOS Router User Manual197© 2011 Verizon. All Rights Reserved.Click 1. Quality of Service in the Advanced screen, then click 802.1p Settings. The “802.1p Settings” screen appears. The eight 802.1p values are pre-populated with the three priority levels: 2. Low, Medium, and High. These levels can be changed for each of the eight values in their respective drop-down lists.Click 3. Apply to save the settings.A.2f Class StatisticsThe FiOS Router provides accurate, real-time information on the traffic moving through the defined device classes. For example, the amount of packets sent, dropped, or delayed are just a few of the parameters monitored per each shaping class.To view class statistics, click Quality of Service at the top of the Home screen, then click Class Statistics. The following screen appears. Note that class statistics will only be available after defining at least one class (otherwise the screen will not present any information).
Conguring Quality of ServiceA.2 Trac Shaping A198© 2011 Verizon. All Rights Reserved.A.2g Class IdentifierTo create a class identifier, click Quality of Service in the Advanced screen, then click Class Identifier. The “Class Identifier” screen appears. Enter the information needed in the appropriate text boxes, then click Apply.
199© 2011 Verizon. All Rights Reserved.BSpecicationsB.0 IntroductionB.1 GeneralB.2 LED IndicatorsB.3 Environmental
200© 2011 Verizon. All Rights Reserved.This appendix lists the FiOS Router’s specications, including standards, cabling types, and environmental parameters. Note that the specications listed in this appendix are subject to change without notice.
FiOS Router User Manual201© 2011 Verizon. All Rights Reserved.B.1 General Model NumberMI424WR rev. I (FiOS Router)StandardsIEEE 802.3x, 802.3u IEEE 802.11b, g, n (wireless)IPIP version 4MoCATwo channels (WAN, LAN) WAN MoCA frequency: 975 MHz - 1025 MHz (single channel) LAN MoCA frequency: 1125 MHz - 1425 MHz (6 channel)SpeedWired LAN Ethernet: 10/100/1000 Mbps auto-sensing Wireless 802.11b - up to 11 Mbps 802.11g - up to 54 Mbps 802.11n - up to 160 MbpsCabling TypeEthernet 10BaseT: UTP/STP Category 3 or 5 Ethernet100BaseTX: UTP/STP Category 5 Ethernet1000BaseTX: UTP/STP Category 5eFirewallICSA certified
SpecicationsB.2 LED IndicatorsB202© 2011 Verizon. All Rights Reserved.B.2 LED IndicatorsPower, WAN Ethernet, WAN Coax, Internet, LAN Ethernet (4), LAN Coax, USB (2), Wireless, WPSB.3 Environmental ParametersDimensionsSize: 1.875” x 10” x 7.4” Weight: 2.175 lbs.PowerExternal, 12V DC, 1.8A (Adapter Technology Co., Ltd.; Model: STD-12018U1)CertificationsFCC Part 15, UL 60950-1Operating Temperature0º C to 40º C (32º F to 104º F)Storage Temperature-20º C to 70º C (-4º F to 158º F)Operating Humidity8% to 93% (non-condensing)Storage Humidity5% to 100% (non-condensing)
203© 2011 Verizon. All Rights Reserved.CNoticesC.0 IntroductionC.1 Regulatory Compliance NoticesC.2 ModicationsC.3 NEBS RequirementsC.4 GPL
204© 2011 Verizon. All Rights Reserved.This appendix lists various compliance and modication notices, as well as the NEBS requirements and GPL.
FiOS Router User Manual205© 2011 Verizon. All Rights Reserved.C.1 Regulatory Compliance NoticesClass B EquipmentThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by implementing one or more of the following measures:Reorient or relocate the receiving antenna;tIncrease the separation between the equipment and receiver;tConnect the equipment to an outlet on a circuit different from the one to twhich the receiver is connected;Consult the dealer or an experienced radio or television technician for help.tC.2 ModificationsThe FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics, Inc., may void the user’s authority to operate the equipment.Declaration of conformity for products marked with the FCC logo – United States only.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference;1.
SpecicationsC.2 ModicationsC206© 2011 Verizon. All Rights Reserved.This device must accept any interference received, including interference 2. that may cause unwanted operation.Note: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.For questions regarding your product or the FCC declaration, contact:Actiontec Electronics, Inc. 760 North Mary Ave. Sunnyvale, CA 94085 United States Tel: (408) 752-7700 Fax: (408) 541-9005
FiOS Router User Manual207© 2011 Verizon. All Rights Reserved.C.3 NEBS RequirementsThe coaxial cable screen shield must be connected to the Earth at the building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, “Grounding of Outer Conductive Shield of a Coaxial Cable,” or in accordance with local regulation.Warning! The red WAN Coax Port is intended for connection to Verizon FiOS only. It must not be connected to any exterior or interior coaxial wires not designated for Verizon FiOS.Ethernet orCoaxialConnectionBroadbandHome RouterSet Top Boxw/ TelevisionDesktopComputerSet Top Boxw/ TelevisionLaptop Computerw/ Wireless AdapterVoIP Devicew/ TelephoneTypical Broadband Home Router InstallationCaution: The Broadband Home Router must be installed inside the home. The Router is not designed for exterior installation.ONT FiberOpticC.4 GPL (General Public License)This product includes software code developed by third parties, including software code subject to the enclosed GNU General Public License (GPL) or GNU Lesser General Public License (LGPL). The GPL Code and LGPL Code used in this product are distributed WITHOUT ANY WARRANTY and are subject to the copyrights of the authors, and to the terms of the applicable licenses included in the download. For details, see the GPL Code and LGPL Code for this product and the terms of the GPL and the LGPL.

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