Advantech Co UTC520FPIKA0E Computer User Manual V4 12 EV User Manual

Advantech Co Ltd Computer V4 12 EV User Manual

User manual

User ManualUTC-520FP-IKA0E21.5”Ubiquitous Touch Computer
UTC-520 User Manual iiCopyrightThe documentation and the software included with this product are copyrighted 2018by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the rightto improve the products described in this manual at any time without notice. No partof this manual may be reproduced, copied, translated, or transmitted in any form orby any means without the prior written permission of Advantech Co., Ltd. The infor-mation provided in this manual is intended to be accurate and reliable. However,Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringementsof the rights of third parties that may result from its use.AcknowledgementsAward is a trademark of Award Software International, Inc.AMD is a trademark of Advanced Micro Devices.Corning Gorilla is a trademark of Corning Inc.Intel, Atom, Celeron, and Core are trademarks of Intel Corp.IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-poration.Microsoft Windows is a registered trademark of Microsoft Corp. RTL is a trademark of Realtek Semiconductor Co., Ltd.All other product names or trademarks are properties of their respective owners.For more information about this or other Advantech products, please visit our website athttp://www.advantech.comFor technical support and service, please visit our support website at http://support.advantech.comThis manual is for UTC-520FP-IKA0E.Part No. 2008050050 Edition 2Printed in Taiwan February 2018
iii UTC-520 User ManualDeclaration of ConformityFCC Class B15.19This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference thatmay cause undesired operation.15.105This equipment has been tested and found to comply with the limits for a Class B dig-ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interfer-ence to radio communications. However, there is no guarantee that interference willnot occur in a particular installation. If this equipment does cause harmful interfer-ence to radio or television reception, which can be determined by turning the equip-ment off and on, the user is encouraged to try to correct the interference by one ormore of the following measures:–Reorient or relocate the receiving antenna.–Increase the separation between the equipment and receiver.–Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.–Consult the dealer or an experienced radio/TV technician for help.15.21Any changes or modifications not expressly approved by the party responsiblefor compliance could void the authority to operate equipment.This device and its antenna must not be co-located or operating in conjunctionwith any other antenna or transmitter.End-users and installers must be provided with antenna installation instructionsand transmitter operating conditions for satisfying RF exposure compliance.For product available in the USA/Canada market, only channel 1~11 can beoperated. Selection of other channels is not possibleFCC RF Radiation Exposure Statement:Mobile Device This equipment complies with FCC radiation exposure limits set forth for an uncon-trolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.Packing ListBefore installing the UTC system, check that the following materials have beenincluded in the shipment:UTC-520FP-IKA0E unitAccessories for UTC-520FP-IKA0E–DC 12V/7A 84W adaptorIf any of these items are missing or damaged, contact your distributor or sales repre-sentative immediately.
UTC-520 User Manual ivTechnical Support and Assistance1. Visit the Advantech website at http://support.advantech.com to obtain the latest product information.2. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before calling:–Product name and serial number–Description of your peripheral attachments–Description of your software (operating system, version, application software, etc.)–A complete description of the problem–The exact wording of any error messagesWarningsContact informationManufacturerAdvantech Co., Ltd.No.1, Alley 20, Lane 26, Rueiguang Road Neihu District, Taipei, Taiwan 114, R.O.C.TEL: (02) 2792-7818 EU Distributor Advantech-DLoG DLoG GmbHIndustriestr. 1582110 GermeringGermanyTel.: +49-89-411191-0Industriestraße 15 82110 GermeringWarning! Batteries are at risk of exploding if incorrectly installed. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.Warning!Input voltage rated 12V/7A (UTC-520FP-IKA0E)Use a 3V/195mA lithium batteryPacking: The unit should be carried with both hands and handled with care.Maintenance: Use only approved products or a dry applicator to clean and maintain the surfaces.CompactFlash: Turn off the system power before inserting or removing the CompactFlash storage card.
v UTC-520 User Manual Safety Instructions1. Read these safety instructions carefully.2. Retain this user manual for future reference.3. Disconnect the equipment from all AC outlets before cleaning. Use only a damp cloth for cleaning. Do not use liquid or spray detergents.4. For pluggable equipment, the power outlet socket must be located near the equipment and easily accessible.5. Protect the equipment from humidity.6. Place the equipment on a reliable surface during installation. Dropping or letting the equipment fall may cause damage.7. The openings of the enclosure are for air convection. Protect the equipment from overheating. Do not cover the openings.8. Ensure that the voltage is correct before connecting the equipment to a power outlet.9. Position the power cord away from high-traffic areas. Do not place anything over the power cord.10. All cautions and warnings on the equipment should be noted.11. If unused for a long time, disconnect the equipment from the power source to avoid damage from transient overvoltage.12. Never pour liquid into an opening. This may cause fire or electrical shock.13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.14. If one of the following occurs, have the equipment checked by authorized ser-vice personnel:The power cord or plug is damaged.Liquid has penetrated the equipment.The equipment has been exposed to moisture.The equipment is malfunctioning or does not operate according to the user manual.The equipment has been dropped and damaged.The equipment shows obvious signs of breakage.15. Do not store the equipment in an environment where the temperature fluctuates below -20 °C (-4 °F) or above 60 °C (140 °F) as this may cause damage. The equipment should be stored in a controlled environment.16. Batteries are at risk of exploding if incorrectly installed. Replace only with the same or equivalent type recommended by the manufacturer. Discard used bat-teries according to the manufacturer’s instructions.17. Use only the recommended mounting apparatus to avoid damage due to falling.18. The sound pressure level at the operator position does not exceed 70 dB (A) in accordance with the IEC 704-1:1982.DISCLAIMER: These instructions are provided according to IEC 704-1 standards.Advantech disclaims all responsibility for the accuracy of any statements containedherein.
UTC-520 User Manual viWarning! Because of the risk of electric shock, do not remove the equipment cover during operation or when connected to a power outlet.Caution! To avoid short circuits and otherwise damaging the device, do not allow fluids to come in contact with the device. If fluids are accidentally spilled on the equipment, remove the affected unit from service as soon as pos-sible and contact service personnel to verify that personal safety is not compromised. If the computer clock is unable to maintain accurate time or the BIOS configuration resets to default, check the battery.Caution! Do not replace the battery yourself. Contact a qualified technician or your retailer. The computer is equipped with a battery-powered real-time clock circuit. There is a danger of explosion if the battery is incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufac-turer’s instructions.
vii UTC-520 User Manual ContentsChapter 1 General Information ............................11.1 Introduction ............................................................................................... 21.2 Specifications ............................................................................................ 21.3 Dimensions ............................................................................................... 31.3.1 UTC-520FP-IKA0E ....................................................................... 3Chapter 2 System Setup.......................................52.1 Quick Start Tour ........................................................................................ 62.1.1 Front View..................................................................................... 62.1.2 Rear View ..................................................................................... 62.1.3 Side View ...................................................................................... 72.2 I/O Ports .................................................................................................... 82.2.1 UTC-520FP-IKA0E ....................................................................... 82.3 Setup Procedures ..................................................................................... 82.3.1 System Power On ......................................................................... 82.3.2 BIOS Setup ................................................................................... 82.3.3 System Software Installation......................................................... 92.3.4 Driver Installation .......................................................................... 9Chapter 3 Upgrades and Installation.................113.1 Introduction ............................................................................................. 123.2 Installing Peripherals (Optional) .............................................................. 133.2.1 UTC-520FP-IKA0E ..................................................................... 13
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Chapter 11General Information
UTC-520 User Manual 21.1 IntroductionAdvantech's UTC-520FP-IKA0E is a fanless, low-power, all-in-one touch panel com-puters suitable for use as control room computing devices, production line industrialdigital signage, showroom interactive signage, self-service kiosks, and public serviceterminals, as well as to support diverse digital retail, hospitality, healthcare, educa-tion, entertainment, and information processing applications. Featuring a protectiveenclosure, advanced touchscreen technology, wireless capabilities, and rich I/O, thehigh-performance UTC series can also be integrated with a wide range of optionalperipherals and accessories according to specific application requirements.1.2 SpecificationsSystemCPU Intel® Core™ i5-6300U (UTC-520FP-IKA0EF)Base Frequency 2.6GHz (dual-core)Cache L3 cache 4 MBMemory 2 x SODIMM DDR3L 1600 MHz,up to 16 GBHDD 1 x 2.5 internal SATA HDD bayNetwork (LAN) 2 x Gigabit Ethernet ports (with Wake-on-LAN support)I/O2 x RS-232 COM (RS-422/485 optional)3 x USB 2.0/2 x USB 3.02 x Gigabit Ethernet (RJ-45)1 x VGA/HDMI1 x Audio Line-Out 1 x Mic-In1 x USB for Bottom Peripheral Stereo Speaker 2 x 3W Bus Expansion 1 x Full-size mini PCIe/mSATAMounting VESA VESA 100 x 100 mmDimensions (W x H x D) 517.64 x 313.51 x 43.50 mmWeight 8 kg (17.6 lb)OS Support Windows Embedded 7/8, Windows 10 IoT Enter-priseEnvironmental Operating Temperature 0 ~ 40 °C (32 ~ 104 °F)Relative Humidity 10 ~ 95% @ 40 °C non-condensingVibration 0.5 GrmsShock 5 G peak acceleration (11 msec. duration)EMC/Safety CE, FCC, UL, CCC CB,BSMIFront Panel Protection IP65/NEMA4 compliantPower SupplyInput Rating 12 V/7 A (84W ITE adapter)Power Consumption Typical 40WMax. 50W
3 UTC-520 User ManualChapter 1 General Information1.3 Dimensions1.3.1 UTC-520FP-IKA0ELCD PanelSize/Type 21.5" TFT LCD with LED backlightMax.Resolution 1920 x 1080Max. Color 16.7MPixel Pitch (H x V) 248.25 x 248.25 umBrightness 250 cd/m2 (400 cd/m2 optional)Viewing Angle 178°/178°Touchscreen (PE/RE/GE)Type Glass panel with projected capacitive/5-wire ana-log resistive touch Light Transmission 90% ± 2% / 80% ± 5% / 90%Controller USB interface 517.64313.514042075.36100100VESA Holes M4 depth 5mm max4043.50
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Chapter 22System Setup
UTC-520 User Manual 62.1 Quick Start TourBefore beginning system setup, take a moment to become familiar with the connectorlocations and functions, as shown in the figures below.2.1.1 Front View2.1.2 Rear ViewNote! Use only VESA-compatible floor, stand, and wall mount kits. See Appendix A for additional details. Refer to Section 2.2 regarding system I/O according to UTC model.
7 UTC-520 User ManualChapter 2 System Setup2.1.3 Side View
UTC-520 User Manual 82.2 I/O Ports2.2.1 UTC-520FP-IKA0EA. Power Switch H. USB 3.0 x 2 B. Line-Out I. HDMI C. Mic-In J. VGA D. USB for bottom side peripheral module K. LAN 1E. COM2 L. LAN 2F. COM1 M. DC InputG. USB 2.0 x 22.3 Setup Procedures2.3.1 System Power On 1. For the UTC-520FP-IKA0E models, a 12V/7A power adaptor. 2. Hold power cords by the plugs ends only. Refer to Section 2.2 for the location of the DC/AC power input and power switch.3. Press the power switch to activate the system. The PWR LED should emit a green light.2.3.2 BIOS SetupFor most UTC series, the system setup and configuration will be completed by thedealer or system integrator prior to delivery. However, users may still need to accessthe BIOS setup program to adjust the system configuration, such as the date/ time orhard drive type. The setup program is stored in read-only memory (ROM) and can beaccessed following system reset or by pressing the “Del” key after powering on thecomputer. The settings selected in the setup program are recorded in CMOS RAMmemory, which is backed up by a battery to ensure the settings are retained after thesystem is powered off. When booting up, the system compares the settings stored inCMOS RAM with the POST self test results. If a discrepancy is found, an error mes-sage is displayed on screen and users are prompted to run the setup program.A B C D E F G H I J K L M
9 UTC-520 User ManualChapter 2 System Setup2.3.3 System Software InstallationRecent releases of operating systems from major vendors include setup programsthat load automatically and guide users through hard disk preparation and operatingsystem installation. Some distributors and system integrators may have alreadyinstalled software prior to shipping the product. 2.3.4 Driver InstallationAfter installing the system software, users can set up the Ethernet, XGA, audio, andtouchscreen functions.Note! Before software or driver installation, the system must be equipped with additional storage that users must purchase separately. Note! The relevant drivers and utilities are subject to change without notice. Download the latest drivers for UTC series products from the Advantech website at http://support.advantech.com or contact our application engineers for further assistance.
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Chapter 33Upgrades and Installation
UTC-520 User Manual 123.1 IntroductionAdvantech’s UTC series systems are PC-based computers housed in an aluminumenclosure. To perform system maintenance or hardware upgrades, such as installingan HDD, DRAM, or CompactFlash (A/B models only), simply remove the unit’s rearcover.Warning! Do not remove the rear cover until you have verified that power is not flowing within the device. The system power should be switched off and the power cord unplugged before opening the device enclosure.
13 UTC-520 User ManualChapter 3 Upgrades and Installation3.2 Installing Peripherals (Optional)3.2.1 UTC-520FP-IKA0E1. Switch off the unit.2. Locate the peripheral cable port you want to use.3. Remove the rubber cap.4. Open the peripheral cover accordingly.5. Route the cable from the peripheral module through the cable port inside the unit.6. Connect the cable to the USB port.7. Attach the peripheral module to the groove rail and let the cable sink into the groove.8. Fasten the 2 screws to fix the peripheral module in place.9. Close the peripheral cover.
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15 UTC-520 User ManualChapter 3 Upgrades and Installation
www.advantech.comPlease verify specifications before quoting. This guide is intended for referencepurposes only.All product specifications are subject to change without notice.No part of this publication may be reproduced in any form or by any means,such as electronically, by photocopying, recording, or otherwise, without priorwritten permission from the publisher.All brand and product names are trademarks or registered trademarks of theirrespective companies.© Advantech Co., Ltd. 2018
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